Graduate Post Acute
1526 Lombard Street, Philadelphia, PA 19146 · For profit - Limited Liability company · 150 certified beds · (215) 546-5960 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (81) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $17,940 in federal fines (most recent 2025-02-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.4% | 16.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 6.5% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 44.4% | 10.8% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.6% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.7% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.4% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 85.7% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 9.9% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.9% | 25.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.0% | 17.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 46.6% | 68.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.5% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.6% | 9.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.87 | 1.62 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.74 | 1.18 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 399 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 85.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 204 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.9%CMS range 56.0–67.4 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 9.7–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 85.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 71.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 70.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.7–9.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 140.9 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.62 on weekdays — 12% thinner on weekends. RN hours go from 0.70 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
81 citations, most serious first. The 12 most serious are shown; the remaining 69 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies and documentation, clinical record review and interviews with staff, it was determined the facility failed to provide adequate supervision to one of ten residents reviewed (Resident R1), who did not have a leave of absence (LOA) order. This failure resulted in Resident R1 exiting the third floor via elevator and walking out the front entrance of the facility. Resident R1 was located two hours after the resident exited the facility approximately 1.2 miles away from the facility in a busy [NAME] area. This failure placed the resident at high risk for injury and was identified as an Immediate Jeopardy past non-compliance. (Resident R1) Findings include: Review of facility policy, Wandering and Elopements dated March 2019, revealed The facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. Further review revealed that If identified as at risk for wandering, elopement, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies and documentation, clinical record reviews and interviews with staff, it was determined that the facility failed to provide adequate supervision to one of one resident reviewed (Resident R1) who was at risk for elopement. This failure resulted in Resident R1 exiting the third floor via elevator and walking out the front entrance doors. Resident R1 was unable to be located for over 24 hours. This failure placed the resident at high risk for injury and was identified as an Immediate Jeopardy of past non-compliance. (Resident R1) Findings include: Review of facility policy, Wander Management and Elopement Prevention dated March 2022, revealed that the facility will maintain the safety of residents who wander and/or at risk for elopement. Further review revealed that staff will implement routine checks for placement and functionality and that the Wander management system devices will be checked for placement each shift and will be checked for functionality daily by nursing staff.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policy, review of clinical records, review of facility documentation, and interviews with residents and staff, it was determined that the facility failed to protect one resident from verbal abuse for one of 10 residents reviewed (Resident R1). Findings include: Review of facility policy titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program, revised April 2021, revealed that Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms. Review of the clinical record for Resident R1 revealed that the resident was admitted to the facility on [DATE], and has diagnoses of quadriplegia (paralysis that affects all a person's limbs and body from the neck down), cervical spinal fusion (a surgical procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff, review of grievances, and review of facility policy, it was determined that the facility did not ensure that prompt efforts were made to resolve residents' grievances related to missing items for 2 of 3 residents interviewed (Residents R7 and R8).Findings include: A Review of facility policy titled, Personal Property dated 2001, revealed under bullet 11. The facility promptly investigates any complains of misappropriation or mistreatment of resident property. A review of Resident R8's grievance dated March 18, 2026, revealed that the resident reported missing personal care items that went missing during a night shift. The facility met with the family on March 18, 2026, to take pictures of the missing items. The family requested replacement of Johnson's Baby Lotion (pink), Aveeno Skin Relief (small bottle), and Dove antiperspirant. The grievance form listed grievance as resolved on March 26, 2026. On April 13, 2026, at 11:45 a.m., an interview with the Administrator, Employee E1, confirmed that the items needed for replacement were ordered that day. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-13 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on closed clinical record review, and staff interview, it was determined that the facility failed to ensure that enteral feeding supplies were provided and available to be obtained at the time of discharged for one of two closed records reviewed. (Resident CL1)Findings include: A review of the closed clinical record of Resident CL1 revealed admission date of March 4, 2026, and discharge date of March 20, 2026, with diagnosis of cerebral infarction due to occlusion or stenosis of small artery (stroke), adult failure to thrive, dysphagia (difficulty swallowing), and moderate protein calorie malnutrition. An interview with the facility Registered Dietitian, Employee E4, on April 13, 2026, at 11:53 a.m., confirmed that Resident CL1 was receiving enteral feeds per the physician order dated March 13, 2026, administered six times daily at a rate of 165 mL (total 990 mL every 4 hours), providing 1,485 kcal and 73 grams of protein. The Registered Dietician, Employee E4 also indicated that Resident CL1 was consuming oral intake during the day and during the night receiving eternal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interview, it was determined that the facility failed to maintain accurate records for one of two closed records reviewed (Resident CL2).Findings include: A review of clinical closed record for Resident CL2 revealed an admission date on January 13, 2026 with diagnosis of Intestinal obstruction, unspecified as to partial versus complete obstruction (blockage of the intestines with unclear severity), colostomy (Surgical opening of the colon to the abdominal wall), malfunction, ileostomy (surgical opening of the small intestine to the abdominal wall) kidney failure. Resident CL2's clinical record review showed that the resident was hospitalized on [DATE], and March 30, 2026. A review of the SNF/NF to Hospital Transfer Form revealed that an inaccurate form was completed with conflicting dates. The form documented the Date of Transfer to the Hospital as March 4, 2026, at 9:06 a.m., and indicated that the family was notified on March 4, 2026; however, vital signs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and the review of clinical records, it was determined that the facility failed to ensure a person-centered plan of care for a resident who the facility reported as refusing to get out of bed for 1 out of 2 residents reviewed (Resident R1).Findings include: Review of the facility's policy Care Plans, Comprehensive Person-Centered, with a revision date of March 2022, indicated that the comprehensive care plan will include measurable objectives and time frames, in addition to a description of services that the facility would otherwise provide to the resident, but are not provided due to the resident exercising his/her rights, including the right to refuse. Review of the March 2026 physician orders for Resident R1 include the following diagnosis: asthma, hypertension (high blood pressure) anxiety, and morbid obesity and quadriplegia (paralysis of all four libs). Review of information reported to the State Survey Agency on February 20, 2026, included concerns related to the resident not getting the assistance that (he/she) needed to get out of bed since…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-03 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of personnel records and interviews with staff, it was determined that the facility failed to complete annual performance reviews for nurse aide staff as required for five of five nurse aide personnel files reviewed (Employees E11, E12, E13, E14 and E15).Findings include:Interview on September 25, 2025, at 10:00 a.m. annual performance evaluations for nurse aide staff, Employee E11, E12, E13, E14 and E15 were requested from the Nursing Home Administrator (NHA) and Director of Nursing (DON).Interview with Regional Staff, Employee E10, on September 25, 2025, at 10:48 a.m. facility did not have records of performance evaluation for Employee E11, E12, E13, E14 and E15.Facility did not submit performance evaluation for Employee E11, E12, E13, E14 and E15 prior to or at the time of the exit conference as requested.28 Pa. Code 201.19(2) Personnel policies and procedures.
- Potential for harm · E2025-12-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy and interviews with staff, it was determined that the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety.Findings include: Observations of the dish room conducted on September 22, 2025m at 10:00 a.m. revealed a hole in the ceiling. Interview with the administrator at 10:06 a.m. confirmed the opening g had been exposed for about two weeks, since the pipe was removed. Flies were observed in the dish room and a severe foul odor was present. Observations in the dry storage area revealed boxes and food items were stored all the way to the ceiling with no clearance between the top shelf and the ceiling. Observations in the main cooking area revealed flies and gnats were observed, and a gray trash container was standing by the tray line, filled and uncovered (no lid), while food was being prepared. Interview with the Food Service Director (FSD), Employee E5, throughout the kitchen tour confirmed the above-mentioned findings. FSD stated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, it was determined that the facility failed to ensure that the rationale and duration for continuing as needed (PRN) psychotropic medication orders beyond 14 days were documented by the prescribing practitioner for one of five residents reviewed. (Resident R123).Findings Include:Record review for Resident R123 revealed multiple PRN orders for Lorazepam (psychotropic medication used to treat anxiety, seizures, and insomnia caused by anxiety) 2 milligrams (mg), to be given by mouth every six hours as needed for anxiety, each entered for a 14-day period as follows:Order started on August 27, 2025 (August 27, 2025 - September 10, 2025)Order started on September 8, 2025 (September 8, 2025 - September 22, 2025)Order active on September 16, 2025 (September 16, 2025 - September 30, 2025)Further review revealed no documentation from the prescriber providing a clinical rationale or justification for the continuation of PRN Lorazepam beyond the initial 14-day limit, nor any indication of the duration for continued use as required.Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and clinical record review, it was determined that the facility failed to ensure that interventions related to effective communication for a resident who spoke a language other than English were implemented or one of two residents reviewed (Resident R84).Findings Include: On September 23, 2025, at 10:59 am. observation revealed Resident R84 was unable to speak English and was observed pointing toward their brief, attempting to indicate a need for assistance. There was no evidence of an interpreter line or communication board being used during the interaction. An interview with Nurse Aide, Employee E7, conducted on September 23, 2025, revealed that the resident just uses gestures, and confirmed that the interpreter line and communication board were not utilized with the resident. Review of resident R84's care plan, dated March 31, 2025, indicated the resident required interpreter services as the primary language was not English. The interventions included the use of Video Remote Interpretation services or Language Link as needed to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, and interviews with residents, and staff, it was determined that the facility failed to provide the necessary assistance with activities of daily living (ADLs) to maintain proper grooming for two of the two residents reviewed (Residents R6, R94)Findings include:Review of Resident R6 's clinical record revealed the resident was admitted to the facility on [DATE], and had a diagnoses of anterior spinal artery compression syndrome, cervical region, dependence on renal dialysis, heart failure, peripheral vascular disease (disorder that causes narrowing blockage or spasms in blood vessel outside the heart and brain), and legal blindness,A review of Resident R6's annual Minimum Data Set (MDS- assessment of resident care needs), dated July 20, 2025, indicated a Brief Interview for Mental Status (BIMS) score of 13, reflecting cognitive intact. A comprehensive care plan dated June May 06, 2025, indicated an Activity of Daily Living (ADL) goal of bathing needing 1 staff assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 69 citations
- Potential for harm · Dcited before2025-12-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, and resident and staff interviews, it was determined that the facility failed to provide quality care related to wound care and medication administration for two of eight residents reviewed (Residents R100, R151).Findings include:Clinical record review revealed Resident R100 was admitted to the facility on [DATE] with a diagnosis that included surgical amputation, type 2 diabetes mellutis (failure of the body to produce insulin) with diabetic peripheral angiopathy with gangrene (a severe complication of diabetes where poor circulation (peripheral angiopathy) leads to tissue death (gangrene) in the limbs, most commonly the feet), and panlobular emphysema (a type of chronic obstructive pulmonary disease characterized by the destruction of the alveoli (air sacs) throughout the entire lung lobule). Interview with Resident R100 on September 23, 2025 at 11:22 a.m. revealed staff has not changed his/her wound dressings in 2 days.Observation on September 23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility failed to ensure that resident weights were obtained as ordered to monitor nutritional status for one of 25 residents reviewed (Resident R7)Findings Include:Record review for Resident R7 dated June 3, 2025, revealed that the physician recommended to monitor weight.Record review for Resident R7 dated July 11, 2025, revealed that the physician recommended to monitor weight and it was revealed an order was placed for monthly weights.Review of physician order for Resident R7 dated July 9, 2025, revealed an order for monthly weights on 15th of every month.Review of the resident's weight documentation showed that no weights were recorded for the months of June 2025, July 2025 and August 2025, as ordered.Review of weight for Resident R7 revealed that on May 7, 2025, the resident weighed 137.6 lbs. and on September 18, 2025, resident weighed 116 pounds representing a 15.7% weight loss over the periodReview of nutritional progress note for Resident R7 dated September 19, 2025, revealed that the resident triggered for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, reviews of clinical records and review of facility policies and procedures, it was determined that the facility failed to provide adequate treatment, assessment and monitoring for the care and maintenance of mid line catheter line in accordance with professional standards of practice for one of one residents reviewed for intravenous catheter care. (Resident R30).Findings include:Review of facility policy Peripheral and Midline (A a long (3 to 8 inches, or 7 to 20 centimeters) thin, soft plastic tube that is put into a small blood vessel) IV (intravenous) Dressing Changes, dated October 2024, revealed that 1. Perform site care and dressing change at established intervals or immediately if the integrity of the dressing is compromised (e.g., damp, loosened or visibly soiled).2. Maintain sterile dressing (transparent semi-permeable membrane [TSM] dressing or sterile gauze) for all peripheral catheter sites.3. The type of dressing is based on the condition of the resident and his or her preference. Select a dressing that will minimize the need for dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of clinical record, staff interviews and observations, it was determined that the faciity failed to obtain physician orders to administer oxygen via nasal canula for two fo two residents reviewed for respiratory care. (Resident R158 and Resident R100)Findings include: Review of facility policy titled Oxygen Therapy, no date, revealed Oxygen (02) is administered appropriately to residents to improve oxygenation and provide comfort to residents experiencing respiratory difficulties. Oxygen is administered by licensed staff with a physicians order. In an emergency oxygen can be administered and order should be received as soon as possible. Clinical record review revealed Resident R100 was admitted to the facility on [DATE] with a diagnosis that included surgical amputation, type 2 diabetes mellutis with diabetic peripheral angiopathy with gangrene (a severe complication of diabetes where poor circulation (peripheral angiopathy) leads to tissue death (gangrene) in the limbs, most commonly the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records and interviews with staff and resident, it was determined that the facility failed to ensure that pain management was provided consistently as ordered by the physician for one of two residents reviewed for pain management. (Resident R123)Findings include:Interview with Resident R123 on September 22, 2024, at 1:03 p.m. revealed that she was not receiving pain medication as ordered. She stated when she was not receiving pain medication when her pain level was 10 of a scale of 10. Resident stated that staff told her that the medication which was ordered by the physician was not available from the pharmacy.Review of physician orders for Resident R123 dated September 4, 2025, revealed orders for Oxycontin (Narcotic pain medication) extended release 20 mg every 12 hours for pain.Review of Medication Administration Record for the month of September 2025 revealed that on September 20, 2025, at 9:00 p.m., September 21, 2025, at 9:00 a.m., and September 21, 2025, at 9:00 p.m., resident did not receive Oxycontin as ordered by the physician.Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, staff and resident interviews, it was determined that the facility failed to provide culturally competent, trauma care in accordance with professional standards of practice, accounting for the resident's past experiences and preferences in order to eliminate and/or mitigate triggers that may cause re-traumatization of the resident for two of two residents sampled for post-traumatic stress disorder(PTSD). (Resident R4 and R104).Findings include:A review of the clinical record revealed that Resident R4 was admitted to the facility, with diagnoses to include non-traumatic subarachnoid hemorrhage(a collection of blood that accumulates between the inner layer of the skull), major depressive disorder (a common mental health condition characterized by persistent feelings of sadness, loss of interest, and low energy levels that can significantly impact daily life and post-traumatic stress disorder (PTSD)( a mental health condition that develops after experiencing or witnessing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records and staff interviews, it was determined that the facility failed to ensure a response to the consultant pharmacist's recommendation related to the potentially unnecessary medications in a timely manner for one of five residents reviewed. (Resident R7)Findings include: Review of pharmacy consultant report for June 20, 2025, revealed a pharmacy consultant recommendation for Resident R7 which stated, Currently receiving Wellbutrin can contribute to difficulty sleeping of dosed at bedtime. Please consider changing the time to 9:00 a.m. Further review of the recommendation revealed that the recommendation was acknowledged and signed. There was no evidence that the facility implemented the recommendation until September 24, 2025, after the pharmacy review was requested by the survey team. Review of pharmacy consultant report for July 30, 2025, revealed a pharmacy consultant recommendation for Resident R7 which stated MD order indicate medications may be crushed. Resident is receiving medication(s) which should not be crushed. Please update these orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and an interview with staff it was determined that the facility did not ensure that garbage and refuse was disposed of properly.Findings include: Observations of the trash room conducted on September 22, 2025, at 10:15 a.m. revealed that the trash room door was open and the trash bins were exposed; two large trashcans were overflowing with refuse exposed to open air, and severe foul odor was observed. Continued observations revealed dirty gloves, debris, food, were scattered on the floor around the trash bins. Observations in the receiving area revealed four uncovered grey trash bins exposed and filled with trash. A foul, white, milky liquid was observed pooling across the receiving area floor. The liquid appeared to be leaking from the construction trash container and had spread into multiple walking and delivery zones used by staff to transport food into the facility. Continued observations confirmed trash from the kitchen was mistakenly placed in the construction trash bin. Flies were observed in the receiving area, in the trash room and construction trash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of job's descriptions, review of facility documentation and interviews with staff, it was determined that the Nursing Home Administrator and Director of Nursing failed to effectively manage the facility to ensure that adequate supervisor was provided to one of 10 residents reviewed (Resident R1). This failure resulted in Resident R1 exiting the third floor via elevator and walking out the front entrance of the facility. Resident R1 was located two hours after the resident exited the facility approximately 1.2 miles away from the facility in a busy [NAME] area. This failure placed the resident at high risk for injury and was identified as an Immediate Jeopardy of past non-compliance. (Resident R1) Findings include: Review of the job description of the Nursing Home Administrator (NHA) revealed that, the primary purpose of the job position is to direct the day-day-day functions of the Center in accordance with current feferral, state, and local standards, guidelines and regualtions that govern…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview with staff and residents, it was determined that the facility failed to ensure an effective pest control program resulting in presence of rodents on one of four units observed (2nd floor unit) Findings include: Review of facility policy 'Pest Control,' indicates that facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents. Observations on April 7, 2025, at 11:45 am, on 2nd floor unit, revealed a rodent in room [ROOM NUMBER]; finding confirmed with licensed nurse, employee E3. Interview with E3, revealed that she observes rodents one to two times each working shift. Interview with Resident R1, on April 7, 2025, at 12:45 pm, revealed the resident has seen rodents in the room, further stating that mouse traps placed in the room were ineffective. Interview with Resident R2, on April 7, 2025, at 1:00 pm, revealed concern of continuous rodent infestation in facility. 28 Pa Code 201.18(a)(b)(1) Management 28 Pa Code 201.14(a)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and clinical record review, it was determined that the facility failed to administered medications timely in accordance with physician orders, for one of one resident observed during medication administration. (Resident R2) Findings include: Review of Resident R2's April 2025 physician orders and Medication Administration Record (MAR) indicated the following medications scheduled to be administered at 9:00 a.m.: Acetaminophen Tablet 325 MG (Acetaminophen), Give 2 tablet by mouth every 4 hours as needed for Mild Pain More than 3 doses in 48 hours, notify physician/advanced practice provider(APP).Do not exceed 3mg/day. (standing order) (Ordered on 7/11/2024). Allopurinol Oral Tablet 100 MG (Allopurinol), Give 0.5 tablet by mouth one time a day for gout (Ordered on 7/11/2024). Amiodarone HCl Oral Tablet 200 MG (Amiodarone HCl), Give 1 tablet by mouth one time a day for AFib (Ordered on 2/24/2025). {Atrial fibrillation (AFib), or A-fib, is a common heart rhythm disorder where the heart's upper chambers (atria) beat irregularly and rapidly,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility policy and staff interview, it was determined that the facility failed to provide appropriate respiratory care and services for one of seven residents reviewed (Resident R3). Findings include: Review of the Facility Policy and Guidelines for Implementation of Oxygen Administration indicated that the nurse should review and follow the physician's orders while administering oxygen via nasal canula. Review of Resident R3's clinical record revealed that the resident was initially admitted to the facility on [DATE]; diagnosed with Dependence on Supplemental Oxygen. Review of clinical record indicated that Resident R3 was ordered, dated March 15, 2025, oxygen at 2 Liters/Min, via nasal cannula, continuously, every shift for shortness of breath. On April 01, 2025, at 11:01 a.m., Resident R3 was observed with Oxygen at 6 liters/min, via nasal canula., and not 2 liters/min, as ordered by the physician; and the same it was confirmed with a Registered Nurse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical record, and resident interview it was determined that that the facility failed to ensure dependent residents received the necessary assistance to maintain personal hygiene for one of six residents reviewed (Resident R1). Findings Include: Review of facility policy Activities of Daily Living (ADL) revised March 2018 revealed appropriate care, and services will be provided for residents who are unable to carry out activities of daily living (ADLs) independently, with the consent of the resident and in accordance with the plan of care. Review of Resident R1's clinical record revealed the resident was admitted to the facility on [DATE], was alert and oriented x 3 (alert to person, place, and time) and able to make needs known. Review of Resident R1's care plan dated March 12, 2025, revealed Resident R1 had an activities of daily living self-care performance deficit related to recent fall with hip fracture. Intervention dated March 13, 2025, revealed Resident R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff and resident representatives, review of facility documentation,and clinical records, it was determined that the facility failed to inform a resident of facility policy of cannabis use/administration in the facility prior to the admission which resulted in a resident who was on cannabis for seizure disorder did not receive the prescribed medication as ordered by the physician. Findings Include: Review of facility admission documentation signed by the resident and facility representative dated 1/31/2025 revealed that viii.) Pharmacy Services. Federal law requires the Facility to contract with a licensed pharmacist and provide pharmaceutical services to meet the needs of residents. Physicians prescribe medications to residents, and pharmacists fulfill medication orders. The Facility obtains routine and emergency medications and biologicals for all Residents through an agreement with a pharmacy. This pharmacy is the preferred provider and provides pharmacy services to most of the residents. The Resident is permitted to bring prescription and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interviews, it was determined that the facility failed to ensure under the Transfer and Discharge Facility requirements, that the information provided to the receiving provider included necessary information, including a copy of the resident's discharge summary, to ensure a safe and effective transition of care one of five resident records reviewed. (Resident R2) Findings Include: Review of the clinical record revealed that Resident R2 was admitted to the facility on [DATE] and discharged to another facility on 12/13/2026. Resident was admitted with diagnosis of cervical stenosis and laminectomy Review of hospital discharge summary for Resident R2 dated 12/6/2024 revealed that the resident was scheduled for a post operative orthopedic visit on 12/16/2024. Review of clinical record revealed that the resident was transferred to another skilled nursing facility on 12/13/2024 with a discharge summary created and provided by the facility to the transferring facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record, review of job's descriptions and interviews with staff, it was determined that the Nursing Home Administrator and Director of Nursing did not effectively manage the facility to ensure that adequate supervision was provided to on one of one resident reviewed (Resident R1) at risk for elopement. This failure resulted in Resident R1 exiting the third floor via elevator and walking out the front entrance doors. Resident R1 was unable to be located for over 24 hours. This failure placed the resident at high risk for injury and was identified as an Immediate Jeopardy of past non-compliance. (Resident R1) Findings include: Review of the Nursing Home Administrator's (NHA) job description revealed that the purpose of this position is to direct the day-to-day functions of the Center in accordance with current federal, state, and local standards, guidelines and regulations that govern nursing Centers to assure that the highest degree of quality care ban be provided to our residents at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, as well as resident and staff interviews, it was determined that the facility failed to maintain clinical records that were complete and accurately documented for one of four residents reviewed (Resident R1) . Findings include: Review of Resident R1's clinical record revealed that the resident was admitted to the facility on [DATE], for skilled nursing care. The resident had been an inpatient at an acute care hospital and had undergone a surgical procedure on his right plantar (sole of foot) foot. Review of December 2024 physician orders revealed an order dated December 25, 2024, to cleanse right plantar foot with normal saline and gently pat dry, dress with non adherent dressing, then cover with ABD pad and kerlix, secure with transpore white tape daily every night shift for wound. Additional review of the clinical record did not reveal any documentation that the wound care regimen had been completed as ordered by the primary care physician. An interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-22 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and a review of employee credentials, it was determined that the facility failed to employ a qualified director of food and nutrition services, as required (Employee E8) Findings include: Observation tour on November 19, 2024 at 10:00 a.m. with Employee E8, Food Service Director (FSD) stated that his responsibilities included the oversight of ordering, receiving, storing and preparation and service of food and that he had been working at the facility for one and one half years. Interview on November 19, 2024 at 1:00 p.m. with Employee E8 , Food Service Director, confirmed that he was not a certified dietary manager (CDM); or a certified food manager (CFM); or had a national certification for food service management and safety from a national certifying body; or had an associate's or higher degree in food service managementor hospitality from an accredited institution; and that he had not received frequently scheduled consultations from a qualified dietician. Review of Employee E8's credentials revealed that Employee E8 did not meet the statutory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-22 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview with staff and review of facility provided documentation, it was determined that the facility activities program was not directed by a qualified professional as required. Findings include: Interview with the nursing home administrator (NHA) on November 19, 2024 at 10:00 a.m., stated that facility currently does not have an activities program director. Interview with Regional staff, Director of guest services, employee E17, on November 20, 2024 at 1:00 p.m., confirmed that facility currently does not have a qualified activities director. Review resident council meeting minutes, dated June 26, 2024, indicates that topics/issues discussed were related to what we can do while outside. Review of resident council meeting minutes, dated July 31, 2024, indicates topics/issues discussed related to 'celebrating birthdays - both for patients and staff.' 28 Pa Code 201.189(e)(6) Management
- Potential for harm · Ecited before2024-11-22 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of personnel files and interviews with staff, it was determined that the facility did not ensure that nursing staff had specific competencies and skills sets necessary to care for residents' needs for three out of five personnel files reviewed. (Employees E9, E18, E16) Findings include: Review of Employee E9's personnel file revealed that the employee was hired on October 1, 2024 by the facility as licensed nurse. Continued review revealed that there was no indication that the employee received skill competency training related to resident rights, person centered care, communication, basic nursing skills, basic restorative services, skin and wound care, medication management, pain management, infection control, identification of changes in condition, and cultural competency. Review of Employee E18's personnel file revealed that the employee was hired on August 21, 2024 by the facility as nurse aide. Continued review revealed that there was no indication that the employee received skill competency training related to resident rights, person centered care,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-22 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews with staff and residents and review of facility documentation, it was determined that the facility did not maintain an effective pest control program to ensure that the facility was free of pests for one of four floors. (5th floor) Findings include: Review of facility policy, Preventive Maintenance Policy and Procedure, Review of Infection Control Practices, revised January 8, 2024, revealed: Pest Management: The facility will provide a pest free environment by contract with a pest control vendor for appropriate service on a periodic basis whether weekly, monthly or as needed. As well, all staff are educated in maintaining the proper cleanliness of the facility and storing food in appropriate containers. Interview on November 21, 2024 at 11:00 with Employee E14, Unit Manager of 5th floor, confirmed that there have been multiple mice sightings on the fifth floor. We have a log to document pest sightings and the pest control company treats the area or rooms. Review of the pest control company's reports revealed thirteen sightings from October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility provided documentation and interview with staff, it was determined that facility did not ensure to provide Notice Of Medicare Non-Coverage (NOMNC) to one out of three residents reviewed (Resident R20) Findings include: Review of facility provided documentation 'Medicare A Patients Cut from Skilled Care with Benefits Days Remaining,' revealed that Resident R20 was Medicare to Medicaid pending effective August 19, 2024. Facility unable to provide NOMNC for Resident R20 upon multiple requests during survey from November 20, 2024 through November 22, 2024; finding confirmed with facility's Social Services, Employee E11. 28 Pa Code 201.29(f) Resident Rights
- Potential for harm · Dcited before2024-11-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, review of facility policy, facility documentation and resident and staff interviews, it was determined that the facility failed to ensure that residents were free from misappropriation and exploitation of property related to authorized use of resident's funds for two of two residents reviewed. (Resident R1 and Resident R22). Findings include: Review of facility policy titled Abuse Prohibition last revised October 24, 2022, revealed that the facility prohibits abuse, common mistreatment, common neglect, misappropriation of resident property, and exploitation for all patients. The center will implement an abuse prohibition program through the following: screening potential hires, training of employees, prevention of occurrences, identification of possible incidents or allegations which need investigation, investigation of incident and allegations, protection of patients during investigation and reporting of incidents investigations. Further review of this policy defined types…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy review of clinical records and staff interview it was determined that the facility failed to conduct and complete a thorough investigation to rule out misappropriation of resident funds for two of two resident records reviewed. (Resident R 1, and Resident R 22) Findings include: Review of facility policy titled Abuse Prohibition last revised October 24th, 2022, revealed that the facility prohibits abuse, common mistreatment, common neglect, misappropriation of resident property, and exploitation for all patients. The center will implement an abuse prohibition program through the following: screening potential hires, training of employees, prevention of occurrences, identification of possible incidents or allegations which need investigation, investigation of incident and allegations, protection of patients during investigation and reporting of incidents investigations. Further review of this policy defined types of abuse which include Exploitation is defined as the act or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, review of the Resident Assessment Instrument and staff interviews, it was determined that the facility failed to conduct a significant change Minimum Data Set Assessments (MDS - a federally mandated standardized assessment process conducted at specific intervals to plan resident care) for a resident who had a deterioration in Range of Motion (ROM) and in Activities of Daily Living (ADL) for one of twenty residents reviewed (Resident R67). Findings include: Review of the RAI (Resident Assessment Instrument) Manual revealed that A significant change is a decline or improvement in a resident's status that: 1. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, is not self-limiting 2. Impacts more than one area of the resident's health status; and 3. Requires interdisciplinary review and/or revision of the care plan. Review of Resident R67's clinical record revealed that Resident R67 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, it was determined that the facility failed to develop a baseline care plan within 48 hours of admission related to oxygen therapy for one of 20 residents reviewed (Resident R75). Findings include: Review of facility policy on person centered care plan with the most recent revision date of October 24, 2022, revealed that under section Policy: The Center must develop and implement a baseline person-centered care plan within 48 hours of admission/readmission for each resident that includes the instructions needed to provide effective and person-centered care that meets professional standards of quality care. Observation conducted during tour of the fourth-floor unit conducted on November 19, 2024, at 10:34 AM revealed that Resident R75 was in bed. Further Resident R75 was on Oxygen via Tracheostomy collar connected to an Oxygen concentrator. Further, the Oxygen concentrator was running at 3 liters/minute. Follow-up observation conducted on November 22, 2024, at 9:56 am…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, observation, and staff interview, it was determined that the facility failed to develop and implement a comprehensive care plan related to indwelling catheter for one of 20 residents reviewed (Resident R22). Findings include: Review of facility policy on person centered care plan with the most recent revision date of October 24, 2022, revealed that under section Policy: A comprehensive individualized care plan will be developed within seven days after completion of the comprehensive assessment and review and revise the care plan after each assessment. The care plan will be prepared by the interdisciplinary team. Review of Resident R22's clinical record revealed that Resident R22 was admitted to the facility on [DATE], with diagnoses of Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Left Non-Dominant Side (paralysis/weakness to one sideof the body), Chronic Kidney Disease, Retention of Urine Unspecified. Review of Resident R22's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility provided documentation, review of clinical records and interview with staff, it was determined that facility failed to update care plans related to bleeding, weight loss, tube feed occlusion, advanced directives, and hospice care for three out of 22 residents reviewed. (Resident R63, R86, R15) Findings include: Review of facility provided policy 'Person Centered Care Plan,' revised on [DATE], indicates that a comprehensive, individualized care plan will be developed within seven days after completion of the comprehensive assessment (admission, annual or significant change in status) and review and revise the care plan after each assessment. After each assessment means after each assessment known as the Resident Assessment Instrument (RAI) or Minimum Data Set (MDS). Review of Resident 63's nurses notes dated [DATE], revealed a general note stating met with patients fiancé accompanied by patient relations director related to issues noted. Despite repeated education and counseling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, review of facility policy and interview with staff, it was determined that the facility failed to administer oxygen as ordered by the physician for one of three residents on oxygen therapy. (Resident R75) Findings include: Review of Resident R75's clinical record revealed that Resident R75 was admitted to the facility on [DATE], with diagnoses of Chronic Obstructive Pulmonary Disease (COPD) with tracheostomy. Review of Resident R75's physician's orders revealed an order for O2 (Oxygen) concentrator set to 6 liters/min every day and night shift-Start Date 10/31/2024. Review of admission MDS (minimum data set-a federally required resident assessment conducted at a specific interval) dated November 7, 2024, section O0110 (Special Treatments, Procedures, and Programs), C1(Oxygen) revealed that Resident R75 was on oxygen on admission and while a resident. Review or Resident R75's care plan for COPD, revealed an intervention to administer oxygen as ordered/indicated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policies, review of clinical record and interviews with staff, it was determined that the facility failed to maintain effective infection control practices related to barrier precautions and personal protective equipment for one of one resident observed (Residents R52). Findings include: Review facility policy on Enhanced Barrier Precautions (EBP) with revision date of March 1, 2022, revealed that under section Policy: In addition to standard precautions Enhanced Barrier Precautions will be used when contact precautions do not otherwise apply for novel or targeted multi drug resistant organisms. Enhanced Barrier Precautions is based on the Centers for Disease Control and Prevention, (CDC) guidance, implementation of personal protective equipment (PPE- refers to protective items or garments worn to protect the body or clothing from hazards that can cause injury and to protect residents from cross-transmission) used in nursing homes to prevent the spread of multi drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident and staff interviews, and a review of facility documentation, it was determined that the facility failed to provide food and drink that was palatable and served at palatable temperatures for five of five residents. (Residents R3, R4, R5, R6, R7) Findings include: A review of resident council minute notes for June 26, 2024, indicated food terrible ran out of soda. A review of resident council minute notes for August 28, 2024, indicated food cold, + last one served, need additional hand to wheel out the cart on 3rd floor. On September 18, 2024, at 11:48 a.m. interview was held with Resident R4 who revealed dissatisfaction with the food by stating I'm diabetic and I'm getting regular ginger ale, food is a 'slap' I buy my own food, pork chops are too hard too chew A test tray interview was conducted with Dietary Director Employee E5 on September 18, 2024, at 12:52 p.m. The interview indicated that the appropriate serving temperature for hot foods is 135 degrees Fahrenheit (F) or above, while cold foods should not exceed 41 degrees Fahrenheit (F). The test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-18 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews and review of the pest control logs and pest control company invoices, review of facility policies and documentation, it was determined that the facility failed to maintaining an effective pest control program in four of four nursing units. (2nd Floor, 3rd Floor, 4th Floor and 5th Floor) Findings include: A review of facility Pest Control policy revised January 2024, states that a pest control program is established at each location to ensure an environment is free of insects and rodents. A review of resident council minute notes for August 28, 2024, indicated mice room [ROOM NUMBER]B, 309 A review of the second-floor pest logs at the facility revealed mice sighting as follows: August 20, 2024- mice in the rooms 209, 205- multiple mice August 28, 2024 -mice in room [ROOM NUMBER] September 17, 2024- 2nd floor hallway mice seen. A review of the third-floor pest logs at the facility revealed mice sighting as follows: August 7, 2024- 317 mouse 315-mouse going into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews with staff, and review of facility policy, it was determined that the facility failed to ensure that a resident's representative informed of the falls sustained by the resident for one of 7 residents reviewed (Resident R1). Findings include: A facility policy titled Change in Condition: Notification revised July 1, 2024, revealed A center must immediately inform the patient, consult with the patient's physician and notify consistent with their authority, the patient's representative. Review of Resident R1's Quarterly MDS (Minimum Data Set - a mandatory periodic resident assessment tool), dated August 23, 2023, revealed that the resident was admitted to the facility on [DATE], and had diagnoses including difficulty in walking, repeated falls, dementia (decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities), restlessness and agitation. Continued review revealed that the resident had a BIMS (Brief Interview of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interviews, it was determined that the facility failed to ensure that a resident's care plan was updated/revised to reflect the resident's specific care needs for 1 of 7 residents reviewed (Residents R1). Findings include: Review of Resident R1's Quarterly MDS (Minimum Data Set - a mandatory periodic resident assessment tool), dated August 23, 2023, revealed that the resident was admitted to the facility on [DATE], and had diagnoses including difficulty in walking, repeated falls, dementia (decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities), restlessness and agitation. Continued review revealed that the resident had a BIMS (Brief Interview of Mental Status) of 12, which indicates that the resident was moderately cognitively impaired. Review of Resident R1's care plan, dated initiated August 10, 2024, revealed that the resident was at risk for falls and the goal was for the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, and review of facility documentation, it was determined that the facility failed to ensure a comfortable air temperature levels for 4 out of 4 residents reviewed receiving dialysis treatment (Resident R5,R6, R7an R8). Findings include: Review of the Home Hemodialysis Coordination Agreement, between the hemodialysis center that is located inside the facility indicated that it is the facility's responsibility to ensure that the dialysis center located inside the facility is compliant with all applicable, laws, rules and regulations, including licensure and certification requirements Continued review of the Home Hemodialysis Coordination Agreement, also indicated that the facility will provide and safe and sanitary environment for dialysis treatments, provide utilities to the dialysis company, including electricity, gas and HVAC (heating, ventilation, and air conditioning), and also be responsible for the maintenance of its own equipment that is not provided by the dialysis company. The Centers for Medicare and Medicaid Services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-23 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, review of facility documentation, and the state survey reporting system, it was determined that the facility failed to ensure that allegations of abuse and neglect were reported to the state survey agency for 4 out of 4 residents reviewed (Resident R1, R2, R3 and R4). Findings include: Review of the facility policy, Abuse Prohibition, with a revision date of October 2, 2022 indicated that immediately upon receiving information concerning a report of suspected or alleged abuse, mistreatment, or neglect, the Administrator or designee will report allegations to the appropriate state and local authority(s) involving neglect, exploitation or mistreatment (including injuries of unknown source), suspected criminal activity, and misappropriation of patient property, no later than 2 hours after the allegation is made, if the event results in serious bodily injury, or within 24 hours if the event does not result in serious bodily injury. Continued review of the policy indicated that the facility would initiate an investigation within 24 hours of an allegation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-23 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and review of facility documentation, it was determined that the facility failed to conduct a complete and thorough investigation regarding allegations of abuse/neglect for 4 out of 4 residents reviewed (Resident R1, R2, R3 and R4). Findings include: Review of the facility policy, Abuse Prohibition, with a revision date of October 2, 2022 indicated that immediately upon receiving information concerning a report of suspected or alleged abuse, mistreatment, or neglect, the Administrator or designee will report allegations to the appropriate state and local authority(s) involving neglect, exploitation or mistreatment (including injuries of unknown source), suspected criminal activity, and misappropriation of patient property no later than 2 hours after the allegation is made if the event results in serious bodily injury or within 24 hours if the event does not result in serious bodily injury. Continued review of the policy indicated that the facility would initiate an investigation within 24 hours of an allegation of abuse, protect patients from further harm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, and review of clinical records, it was determined that the facility failed to ensure that residents received care and services for dialysis treatment that was consistent with professional standards of practice for dialysis care for 2 out of 4 residents reviewed for dialysis treatment (Resident R6 and R8). Findings include: Review of the facility policy, Dialysis: Hemodialysis (HD)-Communication and Documentation with a revision date of June 15, 2022 indicated that the facility staff will communicate with the certified dialysis facility regarding the ongoing assessment of the patient's condition by monitoring for complications before and after the patient receives the treatments. The policy also indicated that upon return to the facility, a licensed nurse will review the dialysis center communication form related to the resident treatment, evaluate and observe the patient, and complete the post-hemodialysis treatment section on the Hemodiaysis Comunication Record. Review of the August 2024 orders indicated that the resident was admitted into the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-08 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews and a review of facility policies and documentation, it was determined that the facility failed to maintaining an effective pest control program in four of four nursing units. (2nd Floor, 3rd Floor, 4th Floor and 5th Floor) Findings include: A review of facility Pest Control policy revised January 2024, states that a pest control program is established at each location to ensure an environment is free of insects and rodents. Interview on July 8, 2024, at 11:05 a.m. with Resident R3 revealed that he sees mice all the time at night, that his roommate had a stroke and often drops food on the floor which he feels attracts the mice. Interview on July 8, 2024, at 11:14 a.m. with Resident R5 revealed that she saw mice coming in and out under the radiator under the window. Interview on July 8, 2024, at 11:22 a.m. with Resident R6 revealed that she sees a lot if mice and she is concerned that they get in her bed. Interview on July 8, 2024, at 11:35 a.m. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation and interviews with staff, it was determined the facility did not ensure proper supervision for one of three residents reviewed (Resident R1). Findings include: Review of Resident R1's clinical record revealed the resident was alert and oriented able to make life decisions and was his own responsible party. The resident was admitted to the facility on [DATE], diagnosed with Diabetes (body is not able to produce insulin resulting in high levels of sugar in the blood), fractured mandible (jaw) and malnutrition (Lack of sufficient nutrients in the body). Review of facility documentation revealed on May 28, 2024, Nurse's Aide (NA) Employee E3 who worked on the 3-11 pm shift made her rounds at 3:30 p.m. and discovered Resident R1 was not in his room and his tray from lunch was still there. At dinner time (approximately 5:30 p.m.) the aide asked the Licensed Practical Nurse (LPN) Employee E4 about Resident R1 since she had not seen him. The LPN indicated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview with residents, review of facility provided documentation and test tray, it was determined that the facility did not ensure to provide food that is at a safe and appetizing temperature during lunch meal for one of four units observed (Unit 5, 5th floor Nursing Unit) Findings include: Review of facility's Meal Services, revealed a food temperature protocol which indicated that the temperature for cold food should be less than or equal to 41-degree Fahrenheit and hot food should be greater than or equal to 135-degree Fahrenheit. Interview with Resident R1 on May 29, 2024, at 11:00 a.m. stated the food was not always served hot and often times received not on time. Resident stated he complained to the staff and the issue was not resolved. Interview with Resident R2 on May 29, 2024, at 11:00 a.m. stated hot food was not served hot and the quality of the food was not also good. Review of a grievance dated May 14, 2024, revealed a concern which indicated that the resident was unhappy with the food. Review of a grievance dated May 15, 2024, revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview with staff and review of facility provided documentation, it was determined that the facility did not provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections related to hand hygiene and maintaining an effective prevention program related to infection surveillance. (Unit 3, 3rd floor). The facility failed to conduct an infection control surveillance for identifying, tracking and monitoring and or reporting infections, communicable diseases and outbreak among residents. Findings include: During medication administration observation on February 26, 2024 at 9:30 a.m. observed licensed nurse, employee E11, put on gloves prior to preparing medications; E11 proceeded to check residents vital signs and administered medications with gloves on, without hand hygiene before or after procedure. E11 did not disinfect blood pressure cuff after direct contact with resident. Review of facility infection control documentation conducted on February 27, 2024 at 10:22 a.m. with outgoing Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-28 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident council interview, staff interviews, and review of the established mealtime schedule, it was determined that the facility failed to ensure a nourishing snack was provided when 14 hours are between a substantial evening meal and breakfast on four of four nursing units. (2nd floor, 3rd floor, 4th floor, and 5th floor). Findings include: A review of the established meal schedule for the residents revealed the following scheduled mealtimes: On 2nd floor, breakfast is served at 9:00 a.m. and dinner is served at 5:30 p.m. On 3rd floor, breakfast is served at 8:45 a.m. and dinner is served at 5:15 p.m. On 4th floor, breakfast is served at 9:15 a.m. and dinner is served at 5:45 p.m. On 5th floor, breakfast is served at 8:15 a.m. and dinner is served at 4:45 p.m. The above schedule indicates an elapsed time between dinner and breakfast of 15 hours and 30 minutes. An interview conducted on February 27, 2024, at 10:37 a.m. during the resident council with nine alert and oriented residents, residents R5, R6, R7, R25, R26, R60, R61, R75, and R299, revealed that snack provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview with residents and staff and review of facility documentation, it was determined that facility did not ensure residents were treated with dignity and care in a manner and in an environment that promotes the enhancement of their quality of life related to fresh air breaks for nine of 24 residents reviewed (Resident R17, R26, R61, R5, R7, R75, R299, R25, R6) Findings include: An interview with Resident R17 on February 23, 2024 at 10:45 am, on 3rd floor unit, revealed that the only time he has fresh air is when he is rushed out to the hospital, and no activities here An interview with Resident R26 on February 23, 2024 at 11:00 am, on 3rd floor unit, revealed that the last time I was outside for fresh air was when I was transferred for dermatology appointment, on January 30th, and I don't think they have enough staff to assist with activities An interview with facility's activities director, employee E13, on February 23, 2024, at 2:00 p.m., revealed that residents are assisted for fresh air breaks on 5th floor patio upon request and/or during physical therapy. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility policy review, and staff interview, it was determined that the facility failed to provide residents access to grievance information on three out of four nursing units. (2nd, 3rd, 5th Nursing Floor Units). Findings include: On March 29, 2023, at 12:36 an interview was held with Resident R150 reported that he's not aware how to report grievance and desires to speak to a Grievance officer. An interview and observation on February 28, 2024, at 11:56 a.m., the Grievance Officer Employee, E7, it was revealed that the facility failed to display the contact information of independent entities where grievances could be filed, such as the State Survey Agency on 2nd, 3rd, 5th Nursing Floor Units. The poster containing the State Long-Term Care Ombudsman phone number was not positioned at wheelchair-accessible eye level but instead, it was placed at a height suitable for standing individuals. During the resident council group meeting that was held on February 27, 2024, at 10:37 a.m. with 7 alert and oriented Residents (R61, R5, R7, R75, R299, R25, R6) reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, it was determined that the PASRR (Preadmission Screening and Resident Review) was not appropriately completed according to the resident assessment for one of three residents reviewed related to PASRR assessments (Resident R77). Findings include: The PASRR (Preadmission Screening Resident Review) was created in 1987 through language in the Omnibus Budget Reconciliation Act (OBRA) and it has three goals: to identify individuals with mental illness and/or intellectual disability, to ensure they are placed appropriately, whether in the community or in a nursing facility, and to ensure they receive the services they require for their mental illness or intellectual disability. The PASRR Level 1 must be completed on all persons who are considering admission to a Medicaid certified nursing facility. A Level II PASRR evaluation must be completed if the Level I PASRR determined that the person is a targeted person with mental illness or an intellectual disability. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, observations, and staff interviews, it was determined that the facility did not complete a comprehensive care plan for one of 24 residents reviewed (Resident R55). Findings include: Review of Resident R55's clinical record revealed that the resident was admitted to the facility on [DATE] with the diagnoses of spastic hemiplegia affecting the left nondominant side (refers to a condition characterized by muscle stiffness or spasticity and paralysis or weakness on the left side of the body, particularly in individuals for whom the left side is not the dominant side), chronic respiratory failure and congenital malformations of trachea. Review of Resident R55's physician orders revealed an order dated December 15, 2023, for Type of trach shilly size of trach #4 (spare trach kept at bedside) and ambu bag at bedside. Observation conducted on February 23, 2024, at 1:12 p.m., revealed that Resident R55 had a trach in place. Review of Resident R55's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and interviews with residents and staff, it was determined that the facility did not ensure that residents receive treatment and medications in accordance to physician orders related to tube grips and medication via tube feeding for two of 24 residents reviewed (Resident R26 and Resident 47). Findings include: Review of Resident R26's clinical records revealed diagnosis of type 2 diabetes mellitus with hyperglycemia, morbid obesity, venous insufficiency, chronic pain, lymphedema, abnormalities of gait and mobility, repeated falls and difficulty walking. Review of R26's consult completed on January 30, 2024 by nurse practitioner, Employee E30 and medical director, Employee E29 for lower leg discoloration and painful nodules, with following findings: multiple tender nodules of the lower legs, bound down skin of ankles and dyspigmentation. Some areas of scale. Palpable pedal pulses. Diagnosis of phlebolith (small local, usually rounded calcification within a vein), stasis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, it was determined that the facility failed to provide appropriate urinary catheter care to prevent urinary tract infections for one of four residents with a urinary catheter (Resident R257). Findings include: Review of Resident R257's clinical record revealed that he was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease ( a disease that causes decreased air flow to the lungs), End Stage Renal Disease ( a didease of the Kiondeys that causes the kidneys to stop functioning), Benighn Prostatic Hypertrophy, Retention of Urine (Urine is not expelled from the bladder through normal urination). Further review of Resident R257's clinical record revealed a physician's order dated February 25, 2024, for bedside urinary drainage bag to have dignity cover two times a day for dignity and an order for indwelling catheter 22 FR (french) with 10cc balloon to bedside straight drainage for Retention of Urine. Observation of Resident R257 conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and clinical records review, resident and staff interview, it was determined that the facility failed to follow physician orders for tracheostomy care and ensure proper respiratory care for two of two residents reviewed receiving respiratory care. (Resident 55). Findings include: Review of Resident R55s clinical record revealed that the resident was admitted to the facility on [DATE] with diagnoses included spastic hemiplegia affecting the left nondominant side (a condition characterized by muscle stiffness or spasticity and paralysis or weakness on the left side of the body), quadriplegia, unspecified (paralysis of all four limbs and typically the trunk as well, chronic respiratory failure, other congenital malformations of trachea. Review of physician order dated on December 15, 2023, for Resident R55, indicated an order for Type of trach shilly size of trach #4 (spare trach kept at bedside) and ambu bag at bedside. On February 23, 2024, at 1:12 p.m., Resident R55 was observed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and interview with staff, it was determined that the facility did not provide requested evidence of competency trainings for licensed nursing staff. Findings include: Initial request for documentation was made during the entrance conference on February 23, 2024, at 11:20 a.m. with Regional Licensed nurse, Employee E2, and interim Director of Nursing, Employee E14. Documentation was provided and reviewed at this time which indicated that the facility was to provide evidence of at least annual inservice training, including, but not limited to, infection prevention and control, resident confidential information, resident psychosocial needs, restorative nursing techniques, and resident rights, including nondiscrimination and cultural competency, personal property rights, privacy, preservation of dignity and the prevention and reporting of resident abuse. This information was again requested via email from Employee E1, the Nursing Home administrator, on Monday, February 26, 2024, at 2:34 p.m., on February 28, 2024, at 9:56 a.m., and a final time on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and interview with staff, it was determined that the facility did not provide requested evidence of annual competency trainings and yearly performance reviews for nurse aides. Findings include: Initial request for documentation was made during the entrance conference on February 23, 2024, at 11:20 a.m. with Regional licensed nurse, Employee E2, and interim Director of Nursing, employee E14. Documentation requested included evidence of annual competency trainings and yearly performance reviews for nurse aides. This information was again requested via email from Employee E1, the Nursing Home administrator, on Monday, February 26, 2024, at 2:34 p.m., on February 28, 2024, at 9:56 a.m., and a final time on February 28, 2024, at 11:52 a.m. At the conclusion of the survey on February 28, 2024, at 2:30 p.m., the facility had not provided the required documentation. 28 Pa. Code: 211.12(d)(1) Nursing services 28 Pa. Code 211.12(d)(5) Nursing services
- Potential for harm · D2024-02-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview with residents and staff and review of clinical records, it was determined that the facility did not provide pharmaceutical services to meet the needs of residents for one of 24 residents reviewed (Resident R26) Findings include: Review of facility's policy Medication Shortages/Unavailable Medications, revised on January 1, 2022, states when a missed dose is unavoidable, facility nurse should document the missed dose and the explanation for such missed dose on the MAR (Medication Administration Record) or TAR (Treatment Administration Record) and in the nurse's notes per facility policy. Such documentation should include the following information: 9.1 a description of the circumstances of the medication shortage 9.2 a description of pharmacy's response upon notification, and 9.3 action(s) taken Review of Resident R26's clinical records revealed diagnosis of atherosclerotic heart disease, high blood pressure, obstructive sleep apnea, venous insufficiency. Review of Resident R26's consult completed on January 30, 2024 by nurse practitioner, Employee E30 and medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined that the facility failed to properly label and dispense drugs for one out of three carts observed. (4th floor back hall cart) Findings include: Observation of the 4th floor back hall cart conducted on February 26, 20204 at 9:02 a.m. with Licensed nurse, Employee E17 revealed that a medication cup with 4 tablets (one red tablet, one yellow tablet and two white tablets) were observed inside the medication cart top drawer where the over the counter stock medications were located. Interview with Employee E17, Licensed Nurse, conducted at the time of observation confirmed that a medication cup with 4 tablets (one red tablet, one yellow tablet and two white tablets) were in the medication cart top drawer where the over the counter stock medications were located. Further, Employee E17 stated that it must have been left by the previous nurse. 28 Pa Code 211.12(c) Nursing services 28 Pa. Code 211.12(d)(1)(5) Nursing services
- Potential for harm · Dcited before2024-02-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview with residents, review of facility provided documentation and test tray, it was determined that the facility did not ensure to provide food that is at a safe and appetizing temperature during lunch meal for one of four units observed (Unit 3, 3rd floor Nursing Unit) Findings include: Review of facility's Food Handling, revealed All time/temperature control for safety food must maintain an internal temperature of 41 F (Fahrenheit) or lower, or 135 F (Fahrenheit) or higher while being held for service. Based on findings during resident council meeting on Tuesday, February 27, 2024 at 10:30 a.m. revealed that Residents R17, R26, R61, R5, R7, R75, R299, R25, and R6 complained of cold food temperatures served. Observations completed during a test tray with Dietary Manager, Employee E12, on Tuesday, February 27, 2024 at 12:30 p.m., on 3rd floor unit revealed that the lunch meal consisted of turkey burger, soup, fruit drink, dessert. The The following food temperatures were obtained: turkey burger - 112.8 F grape drink - 46.5 F mandarins/oranges - 44.5 F 28…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility records, and interviews with staff and residents, it was determined that the facility did not maintain an adequate pest control program related to mice for four of four units (2nd floor, 3rd floor, 4th floor, and 5th floor). Findings include: An interview with alert and oriented Resident R29 on February 23, 2024, at 11:55 a.m., revealed that the resident regularly saw mice at night. An interview with alert and oriented Resident R59 on February 23, 2024, at 1:18 p.m., revealed that the resident had seen mice about twice since his admission on [DATE]. An interview was conducted on February 27, 2024, at 10:37 a.m. during the resident council with nine alert and oriented residents, residents R5, R6, R7, R25, R26, R60, R61, R75, and R299. This interview revealed pest control concerns including multiple sightings of mice per day, nurse aides not properly reporting mice and other pests, residents being unsure of where and how to report seeing pests, and holes in the wall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-28 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and interview with staff, it was determined that the facility did not provide requested evidence of inservice trainings for nurse aides. Findings include: Initial request for documentation was made during the entrance conference on February 23, 2024, at 11:20 a.m. with RegionalLlicensed nurse, Employee E2, and interim Director of Nursing, Employee E14. Documentation requested included evidence of at least annual inservice training for nurse aides, including, but not limited to, infection prevention and control, resident confidential information, resident psychosocial needs, restorative nursing techniques, and resident rights, including nondiscrimination and cultural competency, personal property rights, privacy, preservation of dignity and the prevention and reporting of resident abuse. This information was again requested via email from employee E1, the Nursing Home administrator, on Monday, February 26, 2024, at 2:34 p.m., on February 28, 2024, at 9:56 a.m., and a final time on February 28, 2024, at 11:52 a.m. At the conclusion of the survey on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-30 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, clinical record review, resident and staff interviews, it was determined that the facility failed to ensure that intravenous antibiotic therapy was ordered for a resident was admitted for antibiotic therapy for one of eight residents. (Resident R1) Findings include: Review of resident R1's clinical record revealed, this resident was admitted to the facility on [DATE] with a diagnosis of diabetes (a chromic metabolic disease characterized by elevated levels of blood glucose (blood sugar)which leads to serious damage to the heart, blood vessels, eyes , kidneys , and nerves), liver cirrhosis (chronic liver damage which can lead to liver failure) a liver transplant, COPD (Chronic Obstructive Pulmonary Disease - a chronic inflammatory lung disease that causes obstructed airflow from the lungs), recently hospitalized for pneumonia (a lung infection that inflames air sacs in one or both lungs, which may fill with fluid) resulting in sepsis (the body's overactive and extreme…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview with staff, and review of facility provided documentation, it was determined that facility did not ensure that the resident environment remains as free from accident hazards as is possible and each resident receives adequate supervision to prevent accidents related to not following residents care plan for repositioning and bed not locked during repositioning for one of one residents' reviewed (Resident R2) Findings include: Review of Residents R2 clinical record revealed [AGE] year old patient admitted on [DATE] with medical diagnosis of spastic hemiplegia affecting left non-dominant side, tachycardia, traumatic subdural hemorrhage, intracranial injury with loss of consciousness of unspecified duration, quadriplegia, convulsions, muscle weakness, dysphagia, respiratory failure, infection and inflammatory reaction due to other internal prosthetic devices, implants and grafts, aphasia, congenital malformations of trachea, gastrostomy status, encephalitis and encephalopathy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to complete a discharge summary, which included a recapitulation of the resident's stay, the course of illness, corresponding treatment, discharge instructions, and a post-discharge care plan for one of three records reviewed (Resident R1). Findings include: Review of facility policy Discharge and Transfer, dated November 15, 2022, revealed, If patient is discharging home, an assisted living center or other community based/home alternative setting: -A Discharge Transition Plan is given to the patient, family member, or legal representative. - -A copy of the Discharge Transition Plan will be placed in the patient's medical record. A review of the clinical record revealed that Resident R1 was admitted to the facility with diagnoses including joint replacement surgery and post traumatic stress disorder. Review of clinical records revealed that Resident R1 was discharged home on October 15, 2023. A review of Resident R1's clinical record revealed a document My Transition Home dated October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of clinical records and staff interview, it was determined that the facility failed to provide care and services regarding bathing for one of three residents (Resident R1). Findings include: Review of Resident R1's MDS assessment (Minimum Data Set--MDS assessment: a periodic assessment of resident care needs) dated October 5, 2023, indicated that the resident required set up assistance for shower/bath and personal hygiene. Review of Resident R1's care plan initiated on October 5, 2023 indicated that the resident had altered musculoskeletal status and the resident was at fall risk. The care plan also indicated to provide transfer and ambulation assistance as needed. Review of Resident R1's shower and bed bath documentation dated the week of October 5, 2023, through October 15, 2023 did not indicate a shower was provided. During an interview on December 19, 2023, at 1:36 p.m. with Infection Control Nurse Employee E4 stated facility offered shower to all the residents two times a week. Employee E4 confirmed there was no documented evidence that the facility provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that laboratory studies were promptly obtained as ordered by the physician for one of three clinical records reviewed (Resident R2). Findings include: Review of Resident R2's physician progress note dated December 8, 2023, revealed that the resident had hematuria (blood in urine) and ordered for lab work CBC (Complete Blood Count) in the morning. Review of Resident R2's physician progress note dated December 11, 2023, revealed that the requested blood work CBC/BMP(Basic Metabolic Pattern) was still pending and the lab work was not sent over the weekend. Review of physician order for Resident R2 dated December 8, 2023, revealed orders to check CBC and BMP in the morning and notify physician with the results to follow up for anemia (A condition in which the blood doesn't have enough healthy red blood cells) and electrolytes. Review of clinical record for Resident R2 revealed no evidence that the requested lab work was not completed until December 12, 2023, until the physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews with staff, it was determined that the facility did not develop a comprehensive care plan related to the use of a mechanical device for transfers for one of five records reviewed (Resident R1). Findings include: Review of clinical documentation for Resident R1 revealed that she had been admitted to the facility on [DATE], with diagnoses of Congestive Heart Failure (CHF, a condition where the heart does not pump effectively, leading to swelling of the limbs and fluid pressure on the lungs, making breathing more difficult), Morbid Obesity (defined as a body mass index of greater than 30), and Gout (which is a form of arthritis characterized by severe pain, redness, and tenderness in joints, which occurs when too much uric acid crystallizes and deposits in the joints). Further review revealed that Resident R1 was dependent on staff for transfer assistance. Interview with Employees E2, the Director of Nursing, on November 28, 2023, at 3:00 p.m. revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff, review of faciltiy policy and review of the clinical record, it was determined that the facility failed to ensure that a resident's grievance related to medications not administered on time was investigated and resolved, and the resident was notified of the outcome (Resident R1). Findings include: Review of the facility policy, Grievance/Concern, with a revision date of July 19, 2023 indicated that concerns may be registered by telephone, mail, office, visit, or direct outreach to staff of with the National Compliance Department. The policy also stated that upon receipt of the grievance/concern, the Grievance/Concern Form, the form will be initiated by the staff member receiving the concern, and that the Administrator or designee will document the grievance/concern on the Grievance/Concern Log and the appropriate department manager will be notified. The policy stated that immediate action will be taken to prevent further potential violations of any patient right while the alleged violation is being investigated. The policy also state that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records, review of facility policy and interview with staff, it was determined that the facility failed to ensure that physician orders were obtained for two residents with bed rails for 2 of 2 residents reviewed with bedrails. (Resident R1 and Resident R3). Findings include: Review of the policy, Bed Rails, with a revision date of September 1, 2022, the facility's bed rail evaluation will be completed upon admission, re-admission, quarterly, change in a bed or mattress, and with a significant change in condition. The policy also stated that if a bedrail is used, the facility must obtain informed consent from the patient or patient representative for the use of the bed rails and review the risks and benefits of bed rails with the patient or, if applicable, the patient's responsible party. Continued review of the policy indicated that the facility will obtain a physician's order for the use of the bed rail. Review of the September 2023 physician orders for Resident R1 included the following diagnosis: congestive heart failure (a condition in which an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews with staff, review of facility policy and review of clinical records, it was determined that the facility failed to ensure that complete and accurate clinical records were maintained for one out of 3 residents reviewed related to medication administration (Resident R2). Findings include: Review of the facility policy, Nursing Documentation, with a revision date of May 1, 2023 indicated that purpose of the policy is to communicate the patient' status and provide complete, comprehensive and accessible accounting of care and monitoring provided. The policy also stated that documentation includes information about the patient's status, nursing assessment and interventions, expected outcomes, evaluation of the patient's outcomes and responses to nursing care. Continued review the policy indicated that timely entry of documentation must occur as soon as possible after the provision of care and in conformance with time frames for completion as outlined by other policies and procedures. The policy also explained that each patient record specifies what nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-08 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical records review, and staff interview it was determined that the faciltiy failed to ensure that a bedrails were in a safe operating condition and replaced for one of two residents reviewed. (Resident R1) Findings include: Review of the September 2023 physician orders for Resident R1 included the diagnoses of congestive heart failure (a condition in which an individual's heart can't supply enough blood to meet your body's needs); diabetes (a disorder in which the body has high sugar levels for prolonged periods of time); depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety (an uncomfortable feeling of nervousness or worry about something that is happening or might happen in the future), and difficulty walking Review of Resident R1's Quarterly Minimum Data Set Assessment (MDS-a periodic assessment of a resident's needs) dated July 19, 2023, indicated that Resident R1 was cognitively intact. Review of information received by the State Agency, documented concerns regarding the resident's being placed in a bed with broken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-28 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the review of clinical records, observations and interviews with staff and residents, it was determined that the facility failed to provide appropriate colostomy (an operation that creates an opening for the colon, or large intestine, through the abdomen) supplies to residents who had colostomy for two of three residents reviewed. (Residents R4 and R5). Findings Include: Interview with Resident R4 on August 28, 2023, at 11:10 a.m. stated he was wearing a wrong type of colostomy. He stated the one that he was using was long and large colostomy bag, which prevented him from moving around in bed and out of bed during the daytime. Resident R4 stated he was told by the staff that there was no supply available for the appropriate colostomy supply. Observation of Resident R4's room with Employee E4, Licensed Practical nurse, on August 28, 2023, at 11:15 a.m. revealed that there was a empty box of colostomy bag. There were no colostomy wafers available to fit the appropriate bag in the room. Employee E4 stated there was none in the building and the staff was waiting for supplies.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-09-18 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of clinical record review, and staff interviews, it was determined that the facility failed to provide a transfer notice to the State Office of the Long-Term Care Ombudsman for three of three months reviewed. (July, 2024, August 2024 and September 2024). Findings include: On September 18, 2024, at approximately 10:15 a.m., a request was made for evidence of all residents' transfer notices provided to a representative of the State Office of the Long-Term Care Ombudsman for the months of July, 2024, August 2024 and September 2024. An interview with the Interim Director of Nursing, Employee E2, and the Regional Clinical Lead Nurse, Employee E3, on September 18, 2024, at 4:00 p.m. confirmed that the facility did not provide the Office of the State Long-Term Care Ombudsman with a copy of the notice sent to the resident and/or the resident's representative before transferred or discharges occurred. 28 Pa. Code 201.14(a) Responsibility of licensee
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$17,940 in federal fines across 2 penalties.
- $9,113 — penalty dated 2025-02-26
- $8,827 — penalty dated 2024-11-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MARQUIS HEALTH SERVICES — 87 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 86 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 86; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GRADUATE HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 01/01/2025 |
| ROKEACH, FRAIDE | Individual | INDIRECT OWNERSHIP INTEREST | — | since 01/01/2025 |
| MANUFACTURERS & TRADERS TRUST COMPANY | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | — | since 01/01/2025 |
| FELDMAN, ZACHARIA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| HARMAN, DINA | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| PAPADA, JONATHAN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| VIROJA, YOGESH | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| POSEN, MINDEE | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2025 |
| MARQUIS LIMITED LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| RELIANT PRO REHAB LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/21/2025 |
| KIRCHDOERFFER, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| FLAGLER, OSHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/26/2025 |
| LEVOVITZ, TZVI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/26/2025 |
| ROKOWSKY, YITZCHOK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/26/2025 |
CMS files one row per role, so the 26 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $7.9M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395485. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.