Exton Post Acute
501 Thomas Jones Way, Exton, PA 19341 · For profit - Limited Liability company · 120 certified beds · (610) 423-8600 Medicare only — no Medicaid
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0606), cited Jun 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $145,924 in federal fines (most recent 2026-02-18)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (59%) runs well above the national median (45%)
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 31.0% | 68.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.6% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.1% | 9.5% | 12.0% | better |
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 1,260 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 78.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 193 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.73 therapist hours per resident per day in 2026Q1 — more than 93% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.0%CMS range 54.5–59.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 9.2–11.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 78.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 64.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 75.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 81.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 94.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.9–8.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 101.9 residents a day — about 85% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.66 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.73 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.86 on weekdays — 18% thinner on weekends. RN hours go from 0.98 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 16 most serious are shown; the remaining 19 are one tap away and print in full.
- Immediate jeopardy · Jdisputed · IDR2026-02-18 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of guidelines for Cardiopulmonary Resuscitation (CPR), facility's policies, staff interviews and residents' clinical and hospital records, it was determined the facility failed to ensure that code status was documented on the residents clinical record delaying the decision to provide life sustaining measures such as CPR for one of five residents reviewed (Resident CL1), creating a situation in which the residents were placed in Immediate Jeopardy related to failure to perform life sustaining interventions.Findings include: Review of the American Health Association (AHA) Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care, published on [DATE], revealed the AHA recommends all potential rescuers to initiate CPR unless a valid, Do Not Resuscitate (DNR) order was in place; if there were obvious clinical signs of irreversible death present, including rigor mortis (stiffness of the limbs and body that develops 2 to 4 hours after death and may take up to 12 hours to fully…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-04-15 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, incident reports, policy review, and staff interviews it was determined the facility failed to ensure that one of 18 residents reviewed was free of a significant medication error, which compromised the resident's clinical condition and resulted in actual harm when the resident required a hospital admission. This is being cited as past noncompliance. (Resident R1) Findings Include: Review of facility policy titled, Reconciliation of Medications on Admission undated, revealed, the purpose of the procedure is to ensure medication safety by accurately accounting for the resident's medications, routes and dosages upon admission or readmission to the facility. Review of facility policy titled Administering Medications undated, revealed the purpose of the policy is to ensure medications are administered in a safe and timely manner, and as prescribed. Review of Resident R1's Face Sheet revealed an admission date of March 25, 2025, with medical diagnoses including fracture of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined the facility failed to assist one of one (Resident 43) residents in making transportation arrangements to and from multiple orthopedic surgery appointments resulting in actual harm by causing a deterioration of the wound and being admitted to a hospital for wound washing, and failure to follow a medication order from the physician for one out 19 residents reviewed (Resident 30). Findings include: Review of Resident 43's admission Minimum Data Set (MDS) assessment (mandated assessment of a resident's abilities and care needs), dated November 29, 2024, revealed the resident was admitted on [DATE], was understood, could understand others, was cognitively intact, dependent on staff for care needs, and had a fracture of lower end of right femur (thigh bone), fracture of T9-T10 vertebra (spinal cord), fracture of ribs, fracture of lower end of left radius (forearm), displaced [NAME] fracture of left tibia (lower leg), other fracture of upper and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, hospital records, and interviews with resident and staff, it was determined that the facility failed to provide adequate supervision and assistance, resulting in harm from a fall which led to hospitalization and further surgical procedures and treatments for one of the 19 residents reviewed (Resident 20). Findings include: Clinical records review revealed Resident 20 was admitted to the facility on [DATE], with a diagnosis of post-right below knee amputation, Osteomyelitis (bone infection), and left trans metatarsal (foot bone) amputation. Review of Resident 20's admission Minimum Data Set (MDS-standardized assessment tool that measures health status in long-term care residents) dated October 21, 2024, revealed the resident was cognitively intact. The same MDS assessment revealed that the resident required partial/moderate assistance with toilet transfers. Review of Resident 20's care plan developed on October 18, 2024, revealed an ADL (activities of daily living) care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy and procedure review, staff interview and resident record review it was determined the facility failed to complete skin assessments to monitor skin conditions and prevent pressure ulcers for one of six residents reviewed causing actual harm to Resident 1 when they developed a stage 3 pressure ulcer to the sacrum(Resident 1). Findings Include: Review of facility policy and procedure titled Skin Integrity and Wound Management revealed under practice standards the following Complete risk evaluation on admission/readmission, weekly for the first month, quarterly, and with significant change in condition. Identify patient's skin integrity status and need or prevention or treatment interventions through review of all appropriate assessment information. Review of Resident 1's face sheet revealed the resident was admitted to the facility on [DATE] with diagnoses of a fracture of unspecified part of neck of left femur, Lewy Bodies Dementia (affects chemicals in the brain whose changes, in turn,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility's policy, clinical records, facility investigation reviews; and staff interviews, it was determined that the facility failed to follow policy and procedures for hot beverages for one resident resulting in harm of a third-degree burn (injury that involves the outer layer of the skin and part of the inner layer of the skin) for one resident reviewed (Resident 1). Findings include: Review of the facility's policy titled Guidelines for Hot Beverages, with a revision date of August 1, 2008, revealed, when serving hot liquids to patients/residents, the following should be considered: Beverages should be dispensed in a plastic or China mug; no Styrofoam cups. Observations conducted on December 18, 2023 and December 19, 2023 revealed the facility had a beverage center located on the unit, where dietary staff place carafes of coffee. Review of Resident 1's clinical record revealed diagnoses including but not limited to difficulty in walking, Hypertension (high blood pressure), type 2 Diabetes Mellitus (metabolic disorder in which the body has high sugar levels for prolonged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview, it was determined that the facility failed to ensure that food stored in the walk-in freezer were properly stored and labeled to prevent contamination and ensure safe storage in accordance with professional standards for food service safety in one of one kitchen areas. (Main Kitchen)Findings include:Observations in the kitchen on April 6, 2026 at 9:45 a.m., in the presence Food Service Director Employee E7 revealed the following: one bag of frozen cookie dough in a cardboard box; a bag of mixed frozen vegetables in cardboard box; one bag of frozen peas in a cardboard box; one box of frozen hamburger patties; one box of frozen turkey burgers; and one bag of frozen French toast in a cardboard box. Additional observation revealed that the above-mentioned frozen foods in the plastic bags were not sealed and the box that they were in was not closed.Observations on April 8, 2026, at 9:15 a.m., in the presence of Employee E7 revealed the following: a bag of unsealed frozen chicken nuggets; an open box of frozen hamburger patties; an unsealed bag…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records review and staff interview, it was determined that the facility failed to develop a care plant for residents on Dialysis (A process of purifying the blood of a person whose kidneys are not working normally) in a timely manner for two of three residents reviewed (Resident 1 and 38).Findings: Review of Resident 1 admission record revealed Resident 1 was admitted to the facility on [DATE], with diagnosis of ESRD and dependence on dialysis. A review of Resident 1 physician's order date March 11, 2026, revealed an order for dialysis every Tuesday, Thursdays, and Saturdays. A review of Resident 1 active care plan revealed care plan for dialysis was not developed until April 2, 2026. An interview was conducted with Employee 5 on April 9, 2026, at 2:30 p.m. and confirmed that Resident 1 dialysis care plan was not developed until April 2, 2026. The facility failed to ensure comprehensive dialysis care plan for Resident 1 was timely developed. A review of Resident 38's admission records dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to ensure that a resident's care plan was updated/revised to reflect the resident's specific care needs for one out of six residents reviewed (Resident 115).Findings Include:Review of facility policy for Care Plans, Comprehensive Person-Centered, revised March 2022, revealed assessments of residents are ongoing and care plans are revised as information about the residents and the residents' condition change.Review of Resident 115's admission Minimum Data Set assessment (MDS- a mandated assessment of a resident's abilities and care needs), dated March 5, 2026, indicated the resident had no cognitive impairment, was dependent on staff for daily care needs, and had an active diagnosis of cancer, heart failure (a chronic condition where the heart cannot pump enough blood to meet the body's needs), and diabetes (a chronic condition characterized by high blood sugar).Review of Resident 113's nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the facility's policy, clinical records review and resident and staff interviews, it was determined the facility failed to ensure physicians' orders were followed for two of 21 residents reviewed (Residents 1 and 38).Findings: A review of the facility's policy titled End Stage Renal Disease (ESRD - Is the final, permanent stage of chronic kidney disease where kidneys have lost most of its function, making them unable to sustain life), undated, revealed residents with ESRD will be cared for according to currently recognized standards of care. A review of Resident1's diagnosis list includes ESRD, Dependence on Dialysis (A process of purifying the blood of a person whose kidneys are not working normally), and Diabetes (A group of metabolic disorder characterized by a high blood sugar level over a prolonged period of time). A review of Resident 1's physician order dated March 11, 2026, revealed Dialysis Schedule [Name of dialysis facility] Tuesdays, Thursdays, and Saturdays. An interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical records review, and resident and staff interview, it was determined the facility failed to follow the physician's order for PICC (a peripherally inserted central catheter with two lines that allows the provider to deliver more than one therapy directly into the blood stream) line care by not changing the PICC dressing within 7 days for one of two residents reviewed (Resident 26).Findings include:Review of Resident 26's admission dated March 10, 2026, revealed resident was admitted to the facility with a diagnosis of Osteomyelitis (infection to the bone) to the vertebra, lumbar region (the five largest bones L1-L5 of the vertebral column located in the lower back between the thoracic spine in the pelvis).A review of Resident 26's physician order dated March 11, 2026, revealed Ceftriaxone (antibiotic) Sodium Solution Reconstituted two grams use two grams intravenously (administered through vein) every 12 hours for infection for 100 administrations.A review of Resident 26 physicians order dates March 11, 2026, revealed change PICC transparent dressing on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical records review and interview with staff, it was determined that the facility failed to ensure fluid restriction orders for dialysis residents were followed for two of three dialysis residents reviewed. (Residents 31 and Resident 38).Findings: A review of the facility's policy titled End Stage Renal Disease (ESRD – Is the final, permanent stage of chronic kidney disease where kidneys have record lost most of its function, making them unable to sustain life), undated, revealed residents with ESRD will be cared for according to currently recognized standards of care. A review of the facility's policy titled Encouraging and Restricting Fluids, undated, revealed the following guidelines: Be accurate when recording fluid intake; Record fluid intake on the intake side of the intake and output. Record fluid intake in ml (milliliter) ; When a resident has been placed on restricted fluids, remove the water pitcher and cup from the room; and be sure an intake and output record is maintained in the resident's room. A review of the same policy revealed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview it was determined the facility failed to respond to recommendations made by the consultant pharmacist during monthly medication reviewed for three of five residents reviewed. (Residents 3, 1, and 115)Findings include:Review of facility policy, titled Medication Regimen Reviews last revised July 2025 revealed that a licensed consultant pharmacist performs a medication regimen review (MRR) for every resident in the facility receiving medication.the MRR includes a review of the medical record to prevent, identify, report, and resolve medication related problems.or other irregularities such as ordered without clinical indication.Review of Resident 3's admission Minimum Data Set assessment (MDS- a mandated assessment of a resident's abilities and care needs), dated January 16, 2026, revealed that the resident was cognitively intact, required extensive assistance with care needs, had an indwelling Foley catheter (a tube placed into the bladder that drains urine into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, resident's clinical records, staff interviews, and observations, it was determined the facility failed to follow transmission-based precautions for one of 24 residents reviewed. (Resident 12)Findings Include:Review of facility policy Clostridioides (Clostridium) Difficile (a bacterium causing diarrhea), last revised December 2024, states, Residents with diarrhea and suspected CDI (Clostridium Difficile infection) are placed on contact precautions (measure of infection control requiring gloves and gown to be worn during patient care, as well as hand washing with soap and water) while awaiting laboratory results.Review of Resident 12's Nurse Practitioner Notes revealed that on April 6, 2026, at 9:30 a.m., the resident complained of having multiple liquid stools and an order was placed to collect a stool sample to rule out Clostridium Difficile. The Nursing Progress notes further revealed that on April 6, 2026, at 1:14 p.m., a stool sample was collected from the resident. Further review Resident 12's progress notes revealed a nursing note dated April…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical review and staff interview, it was determined that the facility failed to follow a physician's recommendations for one of five residents reviewed (Resident CL2).Findings: A review of Resident CL2's admission notes dated February 3, 2026, at 7:53 p.m., revealed the resident was admitted with a diagnosis of COVID (Coronavirus disease- A contagious disease caused by the coronavirus SARS-CoV-2), shingles (A painful, blistering skin eruption caused by the reactivation of the chickenpox virus). The resident had a fall and required rehab. The same notes revealed the resident was incontinent of bowel and bladder. A review of Resident CL2's Physical Medicine and Rehab notes dated February 5, 2026, at 9:18 p.m., revealed resident was admitted with altered mental status, COVID, Shingles, Encephalopathy (A reversible, non-structural brain dysfunction caused by systemic metabolic issues such as organ failure or infection) and BPH (Benign prostatic hyperplasia- A non-cancerous enlargement of the prostate gland caused by age related hormones changes). Plan and assessment for BPH…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical records review and staff interview, it was determined that the facility failed to follow a blood work order in a timely manner for one of five residents reviewed (Resident CL2)Findings include: A review of Resident CL2's Nurse Practitioner's (NP) notes dated February 4, 2026, at 9:36 a.m., revealed a resident with a diagnosis of Metabolic Encephalopathy (A reversible, non-structural brain dysfunction caused by systemic metabolic issues such as organ failure or infection), and behavioral disturbances. A review of Resident CL2's physician order dated February 4, 2026, revealed an order for CBC (Complete blood count- A blood test that measures amounts and sizes of your red blood cells, hemoglobin, white blood cells and platelets) and CMP ( Comprehensive Metabolic Panel- A routine blood test measuring 14 different substances to evaluate kidney/liver function, blood sugar, and electrolyte imbalance) on February 5, 2026. A review of Resident CL2's February 2026 Treatment Administration Record (TAR) revealed that the order for CBC and CMP was done on February 4, 2026. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 19 citations
- Potential for harm · D2026-02-18 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of their job descriptions it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) did not effectively manage the facility to ensure that Cardiopulmonary Resuscitation was provided in accordance with the facility policy and procedures to residents that are a full code. Findings include: Review of the job description for the NHA revealed the administrative authority, responsibility and accountability of directing the activities and programs in the center. Review of the job description for the DON revealed planning, develop, organize, evaluate, and direct the nursing service department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the nursing care facilities. The findings in this report identified that the facility failed to ensure that CPR was provided in accordance with the facility policy and procedures as a resident was a FULL CODE. The NHA and DON failed to fulfill their essential job duties that the federal and state guidelines and regulations were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of hospital and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that the physician's order from the hospital was followed and accurately communicated to the facility's physician for one of the two residents reviewed (Resident CL1). Findings include:Clinical records review revealed Resident CL1 was admitted to the facility on [DATE] at aproximately 5:00 p.m., with the following diagnoses of falls and Atrial fibrillation (Irregular heartbeat).A review of Resident CL1's hospital record After Visit Summary dated October 16, 2025, revealed Resident CL1 was ordered and administered Warfarin (A medication that thins the blood) four milligrams (mg) in the hospital on October 16, 2025. Additional hospital records revealed that the resident had orders for Warfarin 3 milligrams and Warfarin 6 milligrams (total of 9 milligrams) on March 30, 2022. Further review revealed the resident's INR level (International Normalized Ratio- A standard blood test that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-25 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policy, review of personnel files and interviews with staff, it was determined that the facility failed to implement their policy to screen employees according to the Older Adults Protective Services Act for one of five employees (Employee E3). Findings include: Review of facility policy, Abuse, Neglect, Exploitation and Misappropriation Prevention Program, revised April 2021, revealed that employee background checks would be completed. Review of Employee E3's personnel record revealed that the employee was hired on April 7, 2025. Further review of the personnel record revealed that the employee had not been a resident of Pennsylvania for the two years immediately preceding the date of application. There was no documented evidence that a federal criminal background check application had been completed. Interview with Employee E3 on June 25, 2025, at 12:00 p.m. confirmed that a federal criminal background check application had not been completed. Interview with Employee E4 on June 25, 2025, at 12:05 p.m. also confirmed that the federal criminal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility's policy, observations and staff interviews, it was determined the facility failed to ensure infection control was practiced for a resident with COVID and Enhanced Barrier Precautions (infection control prevention designed to reduce transmission of MDRO-multidrug-resistant organisms in nursing homes) were in place for residents requiring enhanced barrier precautions for seven of seven residents reviewed (Resident 8, 13, 20, 21, 30, 46, and 105). Findings include: Review of the facility's current Enhanced Barrier Precautions policy as revised by the facility dated March 2024, revealed for residents for whom EBP are indicated, EBP is employed when performing high contact resident care activities. This includes the use of gown and gloves for the use of accessing wound care (any skin opening requiring a dressing). Review of Resident 8's clinical record revealed, Resident was admitted on [DATE], with a diagnosis of Partial Traumatic Amputation of Right Foot, Level Unspecified, Subsequent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility's policy, clinical records and hospital record review, and interview with resident and staff, it was determined the facility failed to report a fall to the state agency for one of 19 residents reviewed (Resident 20). Findings include: Review of facility's policy titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised in September 2022, revealed that if resident abuse, neglect, exploitation, or theft/misappropriation is suspected, the suspicion must be reported immediately to the administrator and to other officials according to state law. The administrator or the individual making the allegation immediately reports his or her suspicion to the following person or agencies: The state licensing /certification agency responsible for surveying /licensing the facility; the local state ombudsman; the resident's representative; Adult protective services; Law enforcement officials; The resident's attending physician and facility director. Immediately is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, hospital record review, and interviews with resident and staff, it was determined the facility failed to investigate a fall for one of 19 residents reviewed (Resident 20). Findings include: A review of facility's policy titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised in September 2022, revealed that all reports of resident abuse, neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies and thoroughly investigated. The administrator initiates investigations. Upon conclusion of the investigation, the investigator records the findings of the investigation on approved documentation form. A review of Resident 20's clinical record revealed the resident was admitted to the facility on [DATE], with a diagnosis of post-right below knee amputation, Osteomyelitis (bone infection), and left trans metatarsal (foot bone)amputation. A review of Resident 20's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records review and staff interviews, it was determined that the facility failed to follow the wound treatment recommended by the wound specialist in a timely manner for one of the 11 residents reviewed (Resident 28). Findings include: Clinical record review revealed Resident 28 was admitted to the facility on [DATE], with a Stage 3 Pressure Ulcer (full thickness skin loss) to the midback. The physician's order dated December 9, 2024, revealed an order to cleanse the wound with normal saline solution, apply Hydrogel (a wound dressing that keeps the wound moist and closed), and cover with Optifoam dressing every morning shift every other day. A review of the wound physician consult dated December 11, 2024, revealed that the midback remained a stage three wound measuring 0.9 x 0.9 x 0.1 cm. An order to cleanse the wound with normal saline solution, apply Hydrogel, and cover with a bordered dressing daily was made. A review of the December 2024, Treatment Administration Record (TAR) revealed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the facility's policy, clinical records review, and staff interviews, it was determined that the facility failed to obtain baseline weight and re-weight for significant weight change for two of the 19 residents reviewed (Resident 28 and 105). Findings include: A review of the facility's policy titled Weight Assessment and Intervention, revised in March 2022, revealed that residents are weighed upon admission and at intervals established by the interdisciplinary team. Any weight change of 5% or more since the last weight assessment is retaken the next day for confirmation. A review of Resident 28 clinical records revealed resident was admitted to the facility on [DATE]. The diagnosis list includes acute respiratory failure (a life-threatening condition where the lungs cannot adequately exchange oxygen and carbon dioxide, leading to low blood oxygen levels), dysphagia (difficulty in swallowing), and moderate protein-calorie malnutrition. Hospital records review dated December 2, 2024, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based upon review of staffing records and performance reviews it was determined the facility failed to ensure performance reviews were completed for five of five staffing records reviewed, (E8, E9, E10, E11, E12). Findings include: Review of staffing records and performance reviews revealed five staff members, E8, E9, E10 E11 and E12, did not have annual performance reviews performed within the appropriate timeframe. Interview with the DON on January 17, 2025, at 2:27 p.m. confirmed staff performance reviews were not completed timely. 28 Pa. Code 201.20(a)(c) Staff Development Previously sited 3/15/24
- Potential for harm · D2025-01-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to provide appropriate indication and consistently attempt a non-pharmacological intervention before administering anti-anxiety medication for one of five residents reviewed (Resident 46). Findings include: A review of Resident 46's diagnosis list includes traumatic brain injury (an injury to the brain caused by an external physical force, such as a blow, bump, fall, or hit to the head), anxiety disorder, and depression. A review of Resident 46 physician order dated December 10, 2024, revealed an order of Clonazepam (An anti-anxiety medication) 1 mg (milligram), give one tablet every eight hours as needed for anxiety. A review of Resident 46's December 2024, Medication Administration Record (MAR) revealed that from December 10, 2024, until December 31, 2024, Resident 46 was administered with as-needed Clonazepam 27 times for anxiety. Further review of the same MAR revealed that out of 27 times, as needed Clonazepam was administered 27 times with no appropriate indication except for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the facility's policy, and drug manufacturer's recommendations, observations, and staff interviews, it was determined that the facility failed to ensure medications were properly stored and labeled for two of four medication carts reviewed (1 East medication cart 1 and 2). Findings include: A review of the facility policy titled Medication Labeling and Storage, revised in February 2023, revealed that medications and biologicals are stored in the packaging, containers, or other dispensing systems in which they are received. Only the issuing pharmacy is authorized to transfer medications between containers. The same policy indicated that multi-dose vials that have been opened or accessed are dated and discarded within 28 days unless the manufacturer specifies a shorter or longer date for the open vial. A review of the manufacturer's storage guidelines for Insulin Lispro (Humalog-fast-acting insulin), revealed that the medication must be stored at room temperature and must be discarded within 28 days after opening. A review of the manufacturer's storage guidelines…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a clinical records review and staff interview, it was determined that the facility failed to ensure that the medications ordered by the physician were available for one of the three residents reviewed (Resident CL1). Findings include: Review of Resident CL1's physician's order dated July 24, 2024, revealed that Alpha-Lipoic oral tablet Give one tablet one time a day for Neuropathy (general term for nerve damage that causes weakness, numbness, and pain). Review of Resident CL1's July and August 2024 Medication Administration Record revealed medication for the resident's Neuropathy was not administered from July 24, 2024, until August 3, 2024. Review of the nursing progress notes dated July 30, 2024, at 12:46 p.m., revealed Alpha-Lipoic medication, awaiting delivery. Interview with the Director of Nursing on August 19, 2024, at 1:00 p.m., revealed that the Alpha Lipoic medication was not administered to Resident CL1 on the above-mentioned dates because the pharmacy did not have it and therefore no delivery was done. Review of Resident CL1's physician's order dated July 26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interviews, it was determined that the facility failed to ensure initial weight was accurately taken for baseline, and reweighting was timely done to address a significant weight change for one of two residents reviewed (Resident CL1). Findings include: Review of Resident CL1's clinical record revealed Resident CL1 was admitted to the facility on [DATE], for skilled rehab. The resident was receiving a GT (Gastrostomy Tube - medical device used to provide nutrition to people who cannot obtain nutrition by mouth) feeding. Review of Resident CL1's weights and vitals revealed an admission weight of 230 pounds taken with a bed scale on April 2, 2024. On April 3, 2024, the resident's weight was 230 pounds also taken with a bed scale. On April 17, 2024, the resident's weight was 234 sitting, on April 24, 2024, the weight was 233.4 pounds taken with a mechanical lift. On April 25, 2024, Resident CL1's weight was 199.8 pounds sitting, a 33.5 (14.40) weight loss in one day. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-10 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the facility's policy, observations, and staff interviews, it was determined that the facility failed to ensure safe and sanitary food preparation and storage in the main kitchen. Findings include: Review of the facility policy titled Food and Nutrition Services Policies and Procedures, dated May 1, 2023, revealed food is stored, prepared, and served in a safe and sanitary manner to prevent bacterial contamination and the possible spread of infection. Foods that are prepared and not placed into service are considered unused portions. Unused portions that have been properly handled, refrigerated, covered, labeled, and dated with use by dates or frozen can be served by the use by date. Observation conducted on June 10, 2024, at 9:47 a.m., revealed kitchen Employee E4 preparing food without wearing a hair and beard restraint. Observation of the kitchen walk-in refrigerator revealed the following: A barbeque sauce on a large container half consumed with an open date of April 19. 2024, with no discard date; Picante sauce on a 138-ounce container with a discard date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-25 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff and family interviews it was determined the facility failed to provide ADL care to dependent resident for 2 of ten residents reviewed. (Residents 1 and 5) Findings Include: Interview with Resident 1's Power of Attorney on April 24, 2024 at 10:30 a.m. revealed the resident has not had a shower since admission. Review of Resident 1's clinical record revealed the resident was admitted to the facility on [DATE]. Review of Resident 1's Plan of Care response history for bathing revealed the resident was not documented as having received a shower since admission. Review of Resident 5's Clinical record revealed the resident was admitted to the facility on [DATE] and discharged on April 2, 2024. Review of an allegation reported to the state agency from Resident 5's family member on April 2, 2024 revealed the resident had only been showered one while at the facility. Review of Resident 5's Documentation Survey Report, for March and April 2024 revealed the resident was documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview it was determined the facility failed to provide pharmacy services for one of ten residents reviewed. (Resident 2) Findings include: Review of Resident 2's clinical record revealed the resident was admitted to the facility on [DATE]. Review of Resident 2's physician orders revealed admission orders for Symbicort (inhaler) inhalation to be given two times a day at 9 p.m. and 9 a.m. and an order for Adderall (treats attention deficit hyperactivity disorder - ADHD) three times a day at 8 a.m., 12 noon, and 4 p.m. Review of Resident 2's Medication Administration Record (MAR) for March 2024 revealed the resident was not administered the Symbicort from admission until discharge the afternoon of March 24, 2024. Review of Resident 2's progress notes revealed a MAR note on March 23, 2024 at 10:11 p.m. stating the Symbicort was not administer and was on order from the hospital. Further review of Resident 2's progress notes revealed a MAR note on March 24, 2024 at 9:21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record and laboratory documentation reviews, and staff interview, it was determined that the facility failed to ensure blood work ordered by the physician was completed for one of the 22 residents reviewed (Resident 257). Findings include: Review of Resident 257's clinical record revealed Resident 257's diagnosis list including Alzheimer's disease (irreversible, progressive degenerative disease of the brain, resulting in loss of reality contact and functioning ability), Parkinson's Disease (disorder of the central nervous system that affects movement, often include tremors), and weakness. Review of Resident 257's physician's notes dated February 7, 2024, revealed the resident was seen due to the wife's concern about the resident's increased lethargy and inability to participate in therapy. The resident was evaluated, and would momentarily respond to verbal stimuli then fall back to sleep. An order to decrease the psychotropic medication was ordered, a Neurology consult and to do blood work on February 8, 2024 Review of Resident 257's physician order sheet (POS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview it was determined that the facility failed to follow physician orders for podiatry consult and/or treatment for one of one residents reviewed (Resident R1). Findings include: Review of Resident R1's clinical record revealed the resident was admitted to the facility on [DATE]. Review of Resident R1's clinical record revealed diagnoses including but not limited to following: Hypertension (High pressure in the arteries/blood vessels that carry blood from the heart to the rest of the body) and Rheumatoid Arthritis (autoimmune disease that causes pain, inflammation and damage to the joints and other body parts). Review of Resident R1's clinical record revealed a Physiatry progress note dated December 5, 2023 (14:15) indicating, .[Resident] toenails are so long, they are curling over and they are longer than they should be. Review of Resident R1's physician orders revealed an order dated December 5, 2023 consult podiatrist asap (as soon as possible), use first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical records review and interview with staff, it was determined that the facility failed to ensure appropriate monitoring and treatment was provided to a newly identified Stage 2 (partial thickness loss of dermis or an intact or open/ruptured serum-filled blister) wound for one of two residents reviewed (Resident 1). Findings include: Review of Resident 1's clinical records revealed resident was admitted to the facility on [DATE], for an infected right hip after surgery. Review of the resident's admission skin assessment dated [DATE], revealed no evidence of a skin impairment to Resident 1's coccyx (tail bone)/left buttock area. Review of Resident 1's skin assessment dated [DATE], revealed an in-house acquired blister wound to the coccyx measuring 0.4 cm x 0.2 cm. Review of Resident 1's clinical record failed to reveal that the physician was notified of the newly identified wound. The records also failed to reveal that a wound treatment was provided to the coccyx wound. Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$145,924 in federal fines across 7 penalties.
- $59,325 — penalty dated 2026-02-18
- $10,358 — penalty dated 2025-04-15
- $43,173 — penalty dated 2025-01-16
- $8,824 — penalty dated 2024-08-22
- $8,400 — penalty dated 2024-01-27
- $8,401 — penalty dated 2024-01-27
- $7,443 — penalty dated 2023-11-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MARQUIS HEALTH SERVICES — 87 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.0 | ≈ chain avg |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 2.3 | -0.3 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 86 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 86; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EXTON OPERATOR LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2025 |
| QUINTO NEXGEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 79% | since 01/01/2025 |
| ROKEACH, FRAIDE | Individual | INDIRECT OWNERSHIP INTEREST | — | since 01/01/2025 |
| MANUFACTURERS & TRADERS TRUST COMPANY | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | — | since 01/01/2025 |
| COX-MALESCIO, GIGI | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/24/2025 |
| FRY, BEVERLY | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| HARMAN, DINA | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| VIROJA, YOGESH | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 01/01/2025 |
| POSEN, MINDEE | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2025 |
| MARQUIS LIMITED LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| RELIANT PRO REHAB LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/15/2025 |
| MOORE, CAMERON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| FLAGLER, OSHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/27/2025 |
| KAHANOW, AVIVA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/27/2025 |
| LEVOVITZ, TZVI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/27/2025 |
| ROKOWSKY, YITZCHOK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 03/27/2025 |
CMS files one row per role, so the 27 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $5.0M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Pennsylvania Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 396144. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.