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Roosevelt Rehabilitation And Healthcare Center

7800 Bustleton Avenue, Philadelphia, PA 19152 · For profit - Limited Liability company · 240 certified beds · (215) 722-2300 Medicare & Medicaid certified

Call the home — (215) 722-2300 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Apr 2026
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7901 Bustleton Ave · (215) 543-0060 · Call to confirm hours
Pharmacy
David Mann<0.1 mi
7720 Bustleton Ave · (153) 421-0912 · Call to confirm hours
Grocery
7814 Brier St · (904) 654-9792 · Call to confirm hours
Park
2400 Faunce St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.3%16.8%15.4%better
Long-stay residents who lose too much weight9.1%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.1%0.7%0.9%better
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms12.4%10.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.3%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.0%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine90.1%93.5%95.3%typical
Long-stay residents with pressure ulcers5.4%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control19.8%25.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table21.0%17.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.4%1.4%typical
Short-stay residents given the seasonal flu vaccine36.4%68.7%79.4%worse
Short-stay residents rehospitalized after admission22.7%22.5%22.6%typical
Short-stay residents with an outpatient ER visit10.7%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.701.621.67worse
Long-stay outpatient ER visits per 1,000 resident days0.891.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 166 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.1%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
86.0%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 86.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.1%CMS range 37.1–53.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.8–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge86.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge73.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge78.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.9–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
0.76
LPN hours/ resident / day
1.99
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.28
RN hoursweekends
40.5%
Total nursing turnover
43.5%
RN turnover

How full it usually is: this home is certified for 240 beds and averages 224.3 residents a day — about 93% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.548 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.96 hrs/resident/day on weekends vs 3.43 on weekdays — 14% thinner on weekends. RN hours go from 0.66 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-04-09)
12
at the previous standard inspection (2025-04-24)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 10 most serious are shown; the remaining 49 are one tap away and print in full.

  • Potential for harm · Ecited before2026-05-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and clinical record reviews, it was determined that the facility failed to administer medications in accordance with physician orders for two of two residents reviewed. (Residents R1, R4)Findings include: Review of Literature on 'Administering Medications,' indicates that the individual administering the medication must check the label to verify the right medication, right dosage, right time and right method of administration before giving the medication. Review of Medication Administration Record of Resident R1 revealed that the following medications were administered beyond the allowable time window for medication administration: Nifedipine ER Tablet Extended Release 24 Hour 90 MG Give 1 tablet by mouth one time a day, Schedule Date and Time: 8:00a.m.; Administration Time: 04/26/2026 10:23 a.m. Protonix Tablet Delayed Release 40 MG (Pantoprazole Sodium) Give 1 tablet by mouth one time a day for GERD *DO NOT CRUSH; 04/26/2026 8:00 a.m.; Administration Time: 04/26/2026 10:22 p.m. Losartan Potassium Oral Tablet 50 MG (Losartan Potassium) Give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and procedure and interviews with staff, it was determined that the facility failed to maintain an effective infection control program related with the Enhanced Barrier Precautions for one of one resident treatment reviewed (Resident R3).Findings include: A review of the literature indicates that Enhanced Barrier Precautions (EBP) are infection prevention measures used to reduce the transmission of multidrug-resistant organisms (MDROs). The literature further indicates that staff are expected to follow established infection control practices, including proper hand hygiene, appropriate use of personal protective equipment (PPE), and changing gloves as needed during care to prevent cross-contamination between body sites. Review of clinical records indicated that on March 25, 2026, the physician ordered EBP for the resident R3 due to the presence of a Percutaneous Endoscopic Gastrostomy (PEG) tube (a flexible feeding tube inserted through the abdomen into the stomach to deliver nutrition, fluids, and medication directly, used when oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-09 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of clinical records, facility documentation, interview with staff, it was determined that the facility failed to ensure that nursing staff possessed the appropriate competencies and skill sets related to the emergency care of residents with tracheostomy tube (opening in the trachea to help air and oxygen reach the lungs) for four of four employee records reviewed (Employee E8, E9, E10, E11). Findings Include: Review of facility policy titled Emergency Tracheostomy Tube Change and Decannulation dated September 2020, revealed An emergency tracheostomy tube change can become necessary for a variety of reasons. An experienced clinician should be able to quickly assess and identify the need for such procedure. Implementation includes: 1. If current trach is blocked, remove the inner cannula first. If still occluded, deflate the tracheal cuff and removed obstructed tube. 2. If the current tube's cuff failed, then proceed to the next step first. 3. Open the bedside resuscitation bag and mask. Apply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on a review of the observations, and an interview with residents and staff, it was determined that the facility failed to ensure that the most recent Department of Health Survey results were readily accessible to residents and visitors in three of three nursing floors.Findings include:On April 7, 2025, at 10:42 a.m., a Resident Council meeting was conducted with thirteen alert and oriented residents (R2, R5, R39, R27, R22, R40, R229, R127, R208, R210, R234, R151, R58). During the meeting, residents reported that they were not aware of the survey binder.On April 8, 2025, at 1:35 p.m., a facility tour was conducted with the Administrator, Employee E1, to confirm the placement of the Department of Health survey binder on the first floor behind the receptionist desk. Copies of the survey binder were also located on the 2nd, 3rd, and 4th floors behind the nursing stations and were not readily accessible to residents. The survey results in the binders on the 2nd, 3rd, and 4th nursing units were last dated April 29, 2025.28 Pa. Code 201.14(a) Responsibility of licensee

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of clinical records, and staff interview, it was determined that the facility failed to ensure to document the Code Status for one of 35 residents reviewed (Resident R4).Findings Include:Review of Facility Policy on Advance Directives, dated September 2022, revealed; Advance Directive is a written instruction, such as a living will or durable power of attorney for health care, recognized by state law. Nursing staff will document information about whether or not the resident has executed an Advance Directive is displayed prominently in the medical record in a section of the record that is retrievable by any staff, and the attending physician provides information to the resident and legal representative regarding the residents' health status, treatment options and expected outcomes during the development of the initial comprehensive assessment and care plan.Review of Literature indicated that the code status of a resident in a nursing home in Pennsylvania is a critical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview with resident, and review of facility provided documentation, it was determined that facility did not ensure to provide evidence that all alleged violation was thoroughly investigated related to incident during smoke break between two residents (Resident R53, R232)Findings include:Review of facility policy 'Abuse, Neglect, Exploitation and Misappropriation Prevention Program,' revised April 2021, indicates one of its objectives is to identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property.Further review of facility policy revealed that its purpose is to protect residents from abuse, neglect, exploitation or misappropriation of property by anyone including, but not necessarily limited to: facility staff; other residents.Review of Resident R53 clinical record revealed medical history of low back pain, anxiety disorder, major depressive disorder, right artificial hip joint, osteoarthritis of right knee and hip, nicotine dependance, psychoactive substance use.Review of Resident R232 clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review with resident and staff, and review of clinical record, it was determined that facility did not ensure to develop and implement a resident centered care plan resulting in falls for one of 36 residents reviewed (Resident R144)Findings include:Review of facility policy 'Comprehensive Person - Centered Care Plans,' revised March 2022, indicates that the interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident.Further review of policy indicates that the comprehensive, person centered care plan reflects currently recognized standards of practice for problem areas and conditions.Review of Resident R144 clinical record revealed medical history of displaced intertrochanteric fracture of right femur, dementia with agitation, dizziness and giddiness, benign neoplasm of cerebral meninges ( non-cancerous tumor that develops in the meninges-the protective layers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review, it was determined that the facility failed to develop a comprehensive, person-centered care plan related to enhanced barrier precautions for 1 of 3 residents reviewed (Resident R250).Findings include:Review of the facility policy titled Care plans, Comprehensive Person-Centered last dated 2001, revealed A comprehensive, personal-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implement for resident. It further explains under bulletin #2. The comprehensive , person-centered care plan is developed within seven (7)days of the completion of the reired MDS assessment (Admission, Annual or significant change in status), and no more than 21 days after admission.Review of the clinical record of Resident R250 revealed that the resident was admitted to the facility on [DATE], with diagnoses of encephalopathy (brain dysfunction) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interview, and staff interview, it was determined that the facility failed to provide care and services to maintain activities of daily living (ADL) (shaving and nail care) for two of 4 sampled residents. (Residents 246, R155)Findings include:Review of the facility policy titled Shaving the Resident, last revised in 2001, revealed, The purpose of this procedure is to promote cleanliness and to provide skin care.Review of the facility policy titled Fingernails/toenails, care of, last revised in 2001, revealed, The purposes of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infections.Review of the clinical record of Resident R246 revealed admission date of April 3, 2026 with diagnosis of frostbite with tissue necrosis of right and left foot (severe cold injury causing tissue death in both feet), of acute kidney failure, other disorders of phosphorus metabolism (imbalance of phosphate levels in the body affecting bone and cellular function), Hidradenitis suppurativa (chronic skin condition that causes painful…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility provided documentation, and interview with staff, it was determined that facility did not ensure resident's environment was free from accident, and hazard for one of 36 residents reviewed (Resident R15)Findings include:Review of facility policy 'Homelike Environment,' revised February 2021, indicates that residents are provided with a safe, clean, comfortable and homelike environment Review of Resident R15 clinical record revealed medical history of vascular dementia (severe), pulmonary fibrosis (progressive lung disease characterized by scarring and stiffening of lung tissue, making it difficult to breathe and reducing oxygen absorption), immunodeficiency, unqualified visual loss of both eyes, glaucoma, history of falling, acquired absence of left toe, mononeuropathy ( the damage or dysfunction of a single peripheral nerve, causing localized pain, numbness, weakness, or tingling in the hands, arms, or feet), schizoaffective disorder/bipolar type.Observations on 3 North…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Dcited before2026-04-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and procedures, review of clinical records, and staff interview, it was determined that the facility failed to implement ordered treatment and services related to incontinence management for two out of 35 residents reviewed (Resident R125, R223).Findings Include:Review of clinical literature indicates that a catheter is a flexible medical tube inserted into the body to drain or deliver fluids, most commonly used to remove urine from the bladder when a person cannot void (urinate or empty the bladder) naturally. A Foley catheter and a suprapubic catheter are both types of urinary catheters but differ in placement and use: a Foley catheter is inserted through the urethra-the tube that carries urine from the bladder to the outside of the body-while a suprapubic catheter is surgically placed through the lower abdomen directly into the bladder, often for long-term use or when urethral catheterization is not appropriate; suprapubic catheters (SPCs) are generally preferred for long-term use, offering increased comfort, lower risk of urinary tract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, review of clinical records, observations, and staff and resident interviews it was determined that the facility failed to implement interventions consistent with resident assessed needs for one of two residents reviewed for nutrition (Resident R3).Findings Include:Review of Resident R3's comprehensive Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated February 20, 2026, revealed the resident was deemed cognitively intact, had diagnoses of muscle weakness and dementia (decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities), and had an unhealed pressure ulcer (localized injury to the skin and/or underlying tissue).Continued review of Resident R3's comprehensive MDS dated [DATE], revealed the resident required setup or clean up assistance with eating, had an unplanned weight loss of 5% or more in the last month or weight loss 10% or more in the last six months, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, review of facility documentation, review of clinical records, and staff interview it was determined that the facility failed to ensure medication regimen reviews were timely addressed by the physician for three of five residents reviewed (Resident R3 and R5).Findings Include:Review of facility policy Medication Regimen Reviews revealed medication regimen reviews (MRR) are conducted at least monthly by a licensed pharmacist. The MRR involves a thorough review of the resident's medical record to prevent, identify, report, and resolve medication related problems, errors, and other irregularities.Review of Resident R3's Medication Regimen Review Recommendation to Prescriber dated December 22, 2025, revealed the following recommendation [Resident R3] currently receiving abilify (antipsychotic medication_. Abnormal involuntary motion scale (AIMS) test recommended every 6 months to assess for the development of side effects of neuroleptic medication. Last documented in May 2025. Due now, please consider ordering Further review of Resident R3's MRR dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policies, observations, and staff interviews, it was determined that the facility failed to implement enhanced barrier precautions for 1 of the three residents reviewed. (Resident R250).Findings include:Review of the facility policy titled Enhanced Barrier Precautions, December 2024, revealed that Enhanced Barrier Precautions (EBP) are utilized to prevent the spread of multidrug-resistant organisms (MDROs). Under bullet #2, Enhanced Barrier Precautions apply when a resident is infected or colonized with a CDC-targeted MDRO but does not have a wound or an indwelling medical device and does not have secretions or excretions that cannot be covered or contained; or when a resident not known to be infected or colonized with any MDRO has a wound or an indwelling medical device and does not have secretions or excretions that are unable to be covered or contained, and contact precautions do not otherwise apply. Under bullet #4, it further states that standard precautions apply to the care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy, clinical record review and interview with staff and residents, it was determined that the facility did not maintain complete and accurate medical records for one of 12 records reviewed (R1)Findings Include: Review of clinical record revealed that resident R1 was admitted to the facility on [DATE], with diagnoses including, but not limited to, low back pain, end stage renal disease, chronic pancreatitis, and osteoarthritis. The resident died in the facility on [DATE].Review of physician orders for resident R1 revealed an order for OxyCODONE HCl Capsule 5 MG Give 1 capsule by mouth every 4 hours as needed for Pain. The order was active from [DATE], to [DATE], when it was discontinued following her death.A nursing note for resident R1 signed by employee E3, dated [DATE], at 3:09 a.m. stated s/s (signs and symptoms) of pain. x1 prn (as needed) med oxycodone given. [Positive] result. Review of the narcotic reconciliation log revealed that an oxycodone was signed out on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to provide a resident environment free of accident hazards for one resident (Resident R1), resulting in Resident R1, who was diagnosed with dementia, accessing the facility's main kitchen unattended and unsupervised during nighttime/after-hours. One of five residents reviewed.Findings include:Review of the clinical record for Resident R1 revealed diagnoses that included dementia(a range of medical conditions characterized by a decline in memory, language, and thinking skills severe enough to reduce a person's ability to perform everyday activities) and anxiety.Review of the MDS (assessment of resident needs) dated August 22, 2025, revealed that the resident had a BIMS(Breif Interview for Mental Status) score of 3, which indicated that the cognitive status for Resident R1 was severely impaired.Review of the facility investigation dated August 27, 2025, revealed that staff responded to a fire alarm activated in the kitchen and found Resident R1 in the kitchen, seated in her wheelchair, stating she had been looking for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of facility documentation, clinical records and interviews with resident and staff, it was determined that the facility failed to provide necessary pharmaceutical services for one of five residents reviewed. (Resident R2)Findings include: Interview with Resident R2 on January 26, 2026, at 11:00 a.m., stated she did not receive her medication muscle relaxant for the past two weeks, resident stated she was routinely taking it before sleeping to relive muscle spasm. Resident stated staff told her the medication was not available from the pharmacy. Interview with Employee E3 on January 26, 2026, at 12:00 p.m., confirmed that the medication was not available in the cart to give it to the resident. Review of physician orders for Resident R2 dated November 10, 2025, revealed medication orders for Cyclobenzaprine HCl Tablet 10 MG Give 1 tablet by mouth every 8 hours as needed for muscles spasms. Review of medication administration record (MAR) for Resident R2 for the month of December 2025 revealed that the resident received the medication, Cyclobenzaprine HCl Tablet, 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that laboratory studies were promptly obtained as ordered by the physician for one of five clinical records reviewed (Resident R2).Findings include:Review of Resident R1's physician progress note dated September 6, 2025, indicated that resident was noted with elevated potassium level 5.5. and indicated that the blood likely hemolyzed (a condition where red blood cells (RBCs) burst, releasing their contents into the blood plasma or serum, which gives it a reddish tinge after centrifugation) and to repeat BMP (Basic Metabolic Panel) on September 8, 2025Review of Resident R1's physician progress note dated September 12, 2025, indicated that repeat BMP ordered for September 8, 2025, was not done and ordered for CMP (a blood test that measures multiple substances in the body to assess overall health and identify potential medical conditions).Continued review of clinical records for Resident R2 revealed no evidence that the lab ordered by the physician for September 8, 2025, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interview, it was determined that the facility failed to furnish an appointment for outside services in a timely manner for one of 5 residents reviewed (Resident R2).During an interview on September 17, at 10:30 a.m. Resident R2 stated he needed to see an outside provider for wounds on the lower extremity which was following him in the community. Resident stated staff missed his appointment and did not arrange the transportation two weeks ago and on September 16, 2025. Resident stated staff told him prior to the appointment that the transportation was arranged. He stated at the time of the appointment he was told there was no transportation and the appointment was not completed.Resident R2's clinical record revealed an admission date of August 28, 2025, with diagnoses that included cellulitis (infection of skin) of right lower extremity and chronic venous hypertension ulcer of right lower extremity. Review of hospital record for Resident R2 on August 28, 2025, revealed that an appointment request to follow up with podiatry on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, staff interviews, resident interviews, and clinical record review, it was determined that the facility failed to provide showers to Resident R1 and feeding assistance to Resident R3. These were two of eight residents reviewed who were dependent on staff for activities of daily living. (Resident R1, R3).Findings include:A review of the Activities of Daily Living (ADL) Supporting Policy, last revised in April 2025, revealed: Residents are provided with care, treatment, and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene.Review of Resident R3's clinical record revealed that the resident was admitted to the facility on [DATE], with the diagnoses of adult failure to thrive, dementia (irreversible degenerative disease of the brain), muscle weakness, abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies, clinical record reviews and interviews with staff, it was determined that the facility failed to develop comprehensive person-centered care plans related to a urinary catheter care for one of 9 residents reviewed (Resident R1).Findings include:Review of facility policy, Care Plans, Comprehensive Person-Centered March 2022, revealed, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident.Review of Resident R1's clinical record revealed an admission date of August 12, 2024, with diagnoses including chronic kidney disease, urinary tract infection, prostatic hyperplasia with lower urinary tract symptoms, urinary urgency, and urinary retention.A progress note, dated August 8, 2025, stated: Day 1/3 (day of one of three) new Foley catheter 16Fr/10mL placed at urology appointment this morning.A review of the comprehensive care plan dated May 20, 2025, did not reveal a care plan for catheter care.On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon review of clinical records, interviews with staff and residents and reviews of policies and procedures, it was determined the facility did not ensure residents receive treatment and care in accordance with professional standards of practice, by failing to follow physician's orders for urinary catheter care for 1 of 3 residents reviewed and for the need of 1:1 staff supervision at all times for one of 9 resident reviewed. (Resident R1).Findings include:A review of the policy titled Cather Care, Urinary Policy, last revised dated August 2022 revealed The purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract infections. Under documentation stated The following information should be recorded in the resident's medical record: 1. The date and time that catheter care was given. 2. The name and title of the individual(s) giving the catheter care. 3. All assessment data obtained when giving care to catheters. 4. Character of urine such as color (straw-colored, dark, or red), clarity (cloudy, solid particles, or blood), and odor.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-24 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a resident group interview, observations, and interviews with staff, it was determined that the facility failed to display proper contact information for the State Survey Agency, including the Hotline number on three of three nursing floors and lobby area. (Second, Third, Fouth Floor and lobby) Findings include: A Resident Council interview was held on April 24, 2025, at 1:30 p.m. with nine alert and oriented residents who regularly attend resident council meetings. When asked if they knew how to contact the Pennsylvania Department of Health (DOH) with a complaint, all residents said no. When asked again if anyone knew how to contact DOH, they all shook their head no, and Resident R103 said that he never saw this number posted, and that they should hand out pamphlets to everyone. Observations in the lobby area and on all three of the nursing floors (Second, Third and Fouth) on April 23, 2025, at 2:30 p.m. with the Administrator revealed that the State Department of Health contact information was not posted in the lobby or on any of the three nursing floors as required.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-24 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policies and documentation and interviews with staff, it was determined that the facility failed to ensure the pharmacist recommendations were reviewed by the physician in a timely manner for three of five residents reviewed related to medication regime reviews (Resident R78, Resident 93 and Resident R114). Findings include: Review of facility policy, Medication Regimen Reviews revised May 2029 revealed the consultant pharmacist reviews the medication regimen of each resident monthly with the goal is to minimize adverse consequences of potential risk of medications. An irregularity refers to the medication that is inconsistent with acceptable pharmaceutical services standard of practice, the drug may not be supported by medical evidence, or without adequate monitoring, and or excessive doses that can be a risk to persons life, health or safety. The consultant pharmacist will then contact the physician, to report the irregularity. The physician then documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, observations, and resident and staff interviews, it was determined that the facility failed to provide food and drink that was palatable and served at the proper temperature for 6 of 6 residents interviewed (Residents R113 R195, R279, R103, R189 and R12). Findings include: Interview with Resident R12 conducted during the tour of the first floor unit on April 21, 2024 at 01:31 PM complained that food was cold and that she does not always get the meal items that she requested for. Interview with Resident R113, on April 21, 2025, at 11:41 a.m. revealed that the food is cold, especially the pancakes, ant that they never have cold cereal available. Interview with Resident R195, on April 21, 2025, at 11:45 a.m. revealed that the food the food sucks and is always cold. Interview with Resident R279, on April 21, 2025, at 11:49 a.m. revealed that the meals are messed up, the eggs are dry, that she doesn't like coffee, that they send a tea bag, but no hot water, and they don't send enough sugar for my hot tea and the cereal, and the food is always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and procedure and interviews with staff, it was determined that the facility failed to maintain an effective infection control program related to appropriate cleaning techniques for medical equipment, on four of the seven Medication Administration Reviews (Residents R20, R176, R195, R227), and the Enhanced Barrier Precautions for four of seven residents treatments reviewed (R97, R168, R176, R195). Findings include: Review of facility policy titled Infection Prevention and Control Program revised June 2022, revealed the facility has an infection prevention and control program which monitors development and transmission of communicable disease and infections to promote safe sanitary and comfortable environment for residents' staff and visitors. Policies of this program include standard of transmission-based precautions and how and when isolation should be used for a resident including type and duration of isolation hand hygiene procedures. Review of facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to monitor the urine output one of one resident review with a urinary indwelling catheter. (Resident R49) Findings include: Review of Resident R49's clinical record revealed that Resident R49 was admitted to the facility on [DATE], with diagnoses of but not limited to Multiple Sclerosis (slow progressive disease of the central nervous system), Spastic Hemiplegia (weakness on one side of the body), and Presence of Urogenital Implants, Review of Resident R49's physician's orders revealed the following order: Urinary Catheter # 16 Fr/30ml balloon inflation to urinary Drainage Bag. Observation conducted on April 21, 2025, at 10:25 a.m. revealed that Resident R49 had a urine bag hanging under her bed with tubing connecting the bag to the resident. Further observation revealed that the urine bag and the tubing contained 50 cc of very cloudy liquid with sediments settling at the bottom of the urine tubing and urine bag.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews and staff interviews, it was determined that the facility failed to implement interventions to maintain acceptable parameters of nutrition for one of 8 residents reviewed for nutrition. (Residents R38) Findings include: Review of facility policy titled, Supplementation dated January 2025, revealed that resident may benefit from a therapeutic supplement if they present with unplanned weight loss; impaired skin integrity; and reduction in the amount of food or drink is consumed by mouth. Review of Resident R38's clinical record revealed that the resident was admitted to the facility was on February 25, 2025, with diagnoses including malnutrition (lack of sufficient nutrients in the body), metabolic encephalopathy (brain dysfunction), muscle weakness, and cachexia (ill health involving weight and muscle loss). Further review revealed a BIMS score of three, indicating severe cognitive impairment. Review of Resident R38's nutrition assessment dated [DATE], revealed that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility policy and staff interview, it was determined that the facility failed to provide appropriate respiratory care and services for one of six residents reviewed (R125). Findings include: Review of the Facility Policy and Guidelines for Implementation of Oxygen Administration indicated that the nurse should review and follow the physician's orders while administering Oxygen via nasal canula. Review of Resident R125's clinical record revealed; the resident was initially admitted to the facility on [DATE]. Resident R125 was diagnosed with Chronic Obstructive Pulmonary Disease (Chronic Obstructive Pulmonary Disease -COPD- is a progressive lung disease characterized by airflow obstruction, primarily caused by long-term exposure to irritants like cigarette smoke), and Acute Respiratory Failure (Acute respiratory failure is a life-threatening condition where the lungs cannot adequately provide oxygen to the blood or remove carbon dioxide). Review of clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and the review of clinical records, it was determined that the facility failed to maintain complete and accurate records related to dialysis communication for two of four dialysis residents reviewed (Residents R66, R125). Findings include: Review of Resident 66's physician order, dated March 6, 2025, revealed Resident R66 received dialysis treatment on Tuesdays, Thursdays, and Saturdays. Review of Resident R66 's Hemodialysis Communication Record revealed that it was lacking the following information as required per the communication log: On March 6, 2025, March 13, 2025, March 15, 2025, March,20, 2025, March 20, 2025, March 25, 2025, April 3, 2025, April 8, 2025, the information for new orders received and sent with patient, comment; shunt site observation; ports capped and completed yes or no, patient reports pain yes or no, lab values; pertinent /relevant observations; Signature/Title of staff, andTime. Interview with the Licensed Nurse, Employee E22, on April 24, 2025, at 10:09 a.m., confirmed lack of information in the Hemodialysis Communication Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility did not ensure the timely acquiring of medications from pharmacy for a newly admitted resident for one of one of 35 residents reviewed . (Resident R277). Findings Include: Review of the Policy, Administering Medications, Revised April 2019, states Medications are administered in a safe and timely manner, and as prescribed. Interview with Resident R277 on April 21, 2025, at 11:00 a.m. revealed that he did not get his prescribed cardiac medications on the day of his admission on [DATE]. Resident R277's wife confirmed this stating that she was very upset that they did not have his heart medications available. Review of the medical record revealed that Resident R277 was admitted on [DATE], with diagnosis including, but not limited to acute congestive heart failure (a sudden, life-threatening condition in which your heart is unable to do its job. Your heart is still beating, but it can't deliver enough oxygen to meet your body's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, and interviews with facility staff, it was determined that the facility failed to ensure that it was free of medication error rate of five percent or greater for three of seven residents observed during medication administration (Residents R17, R20, and R195). Findings include: On April 22, 2025, at 9:29 a.m., observed that Employee E21, a Licensed Nurse, administered to Resident R20, the medicine, Breo Ellipta Aerosol Powder Breath Activated 200-25 MCG/INH (Fluticasone Furoate-Vilanterol), one puff inhale orally, and it was noticed that R20 did not rinse his mouth after inhaling Breo Ellipta Aerosol Powder. Review of physician order for Resident R20, revealed an order, dated June 29, 2022, to administer Breo Ellipta Aerosol Powder Breath Activated 200-25 MCG/INH (Fluticasone Furoate-Vilanterol), one puff, inhale orally one time a day for COPD, Rinse mouth and spit after administration. The Licensed Nurse, Employee E21, did not follow the physician order as the Resident R20 inhaled Breo Ellipta Aerosol Powder Breath Activated 200-25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and resident and staff interviews, it was determined that the facility failed to honor resident food and drink preferences by providing food that was requested by and acceptable to the residents for six of 35 residents reviewed (Residents R279, R103, R189, R31, R53 and R27). Findings include: Interview during the initial tour of the 2 North unit with Resident R279 on April 21, 2025, at 11:35 a.m. revealed that she does not get the right food, not what I choose on my menu, that this happens several times a week. During a group interview on April 23, 2025, at 1:30 p.m. when food was brought up and all residents agreed that there were problems in the kitchen. Resident R103 stated that you don't always get what you want. Resident R189 stated that she does not always get what she wants either. Resident R31 stated that things are not always right on her meal tray, they forget things like my sugar. Interview with the Administrator on April 24, 2025, at 12:45 p.m. revealed that there had been problems in the kitchen and that they brought a management company in to run…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and interviews with staff, it was determined that the facility did not ensure that food was stored, prepared, distributed and served in accordance with professional standards for food service safety. Findings include: Review of facility policy titled, Food Receiving and Storage dated 2001 indicated that refrigerated foods should be labeled, dated and monitored so they are used by their use by date, frozen, or discarded. A tour of the Food Service Department was conducted on April 21, 2025, at 9:37 a.m. with Employee E12, Food Service Director (FSD), revealed the following concerns: Observations revealed a foul smell, caused by food debris, in the dishwasher area. The walls contained streaks of black dirt. Observations in the walk-in cooler revealed the following items were dated with the received date only: 10-pound turkey received 4/16; beef bologna received 4/4; and two 10-pound ground beef received 4/18. Continued observations revealed top round with a received date of 4/16; interview with he FSD revealed that it was pulled from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-24 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview with resident and staff, and review of facility provided documentation, it was determined facility failure to ensure that one of 12 residents receive the breakfast meal. ( Resident R3) Findings include: Review of facility's policy 'Assistance with meals,' revised on March 2022, indicates that nursing staff will remove food trays from the food cart and deliver the trays to each resident's room. Interview with Resident R3, revealed that on January 7, 2025 his assigned nurse aide, employee E3, refused to change his bed linens upon request. Further interview with Resident R3 revealed that on the following morning, January 8, 2025, he did not receive his breakfast tray - which he believes was part of retaliation from E3 after he reported her to unit manager, employee E4, for refusing to change his bed linens. According to further interview with Resident R3, Employee E3 was his assigned nurse aide on January 8, 2025. Interview with Unit manager, Employee E4, on January 24, 2025 at 1:00 pm, revealed that on the morning of January 8, 2025. Employee E3 was re-assigned and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, and interviews with staff, it was determined that the facility failed to provide incontinence care in a timely manner for four of six residents reviewed. (Resident R1, R2, R3, R4) Findings include: Review of Resident's R1's clinical record revealed Resident R1 was admitted to the facility October 17, 2024 with a diagnosis of chronic Obstructive Pulmonary Disease (condition that prevents airflow to the lungs, causing breathing problems), Anemia (lack of healthy red blood cells to carry oxygen to the body's tissues), and Coronary Artery Disease (condition where the major blood vessels supplying the heart are narrowed, which reduces blood flow). Review of R1's Minimum Data Set (MDS), completed on November 11, 2023, revealed Brief Interview for Mental Status (BIMS) score of 14, which indicated that the resident's cognition is intact. Additional review of the MDS revealed that Resident R1 is dependent for toileting hygiene. Observation in Resident R1's room revealed Resident R1's call bell wrapped around the back of the resident's bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies, observations, and staff interviews, it was determined that the facility failed to ensure that food was prepared and served under sanitary conditions, in accordance with professional standards for food service safety. Findings include: Facility's Policy titled Food Receiving and Storage last revised November 2022 revealed Foods shall be received and stored in a manner that complies with safe food handling practices. Under Dry Food Storage 4. Dry foods that are stored in bins are removed from original packaging, labeled and dated (used by date). Under Refrigerated/Frozen Storage further states 1.All foods stored in the refrigerator or freezer are covered, labeled and dated (use by date). 7. Refrigerated foods are labeled, dated and monitored so they are used by their use-by, frozen, or discarded: The facility's policy regarding food and nutrition services, dated August 14, 2023, indicated that employees will wear a clean and appropriate hairnet/hair restraint, and beards and facial hair will be contained. Observations conducted on June 30, 2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documents, resident interviews, meal tray observations and staff interviews, it was determined that the facility failed to provide palatable, attractive, and at a safe and appetizing temperature meals during lunch for two of two meal observations. ( June 30, 2024, and July 1, 2024). Findings include: Review of facility's policy titled Food Preparation and Service revised November 2023 revealed Danger Zone means temperatures above 41 degrees Fahrenheit (F) and below 135-degree F that allow the rapid growth of pathogenic microorganisms that can cause foodborne illness. A test tray performed on the Fourth floor by the Regional Dietary Director, Employee E14 revealed that on June 30, 2024, the planned hot meal served was Glazed Pork Loin , Roasted Sweet Potatoes, Seasoned Fresh Cauliflower. Alternative meal was Stuffed Shells with Sauce and Steamed Cauliflower. Desert was yellow cake and a choice of beverage. On June 30, 2024, at 11:50 a.m. observations were conducted with the Regional Dietary Director, Employee E14 who confirmed that Resident R22 received a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, observation, and interview with staff, it was determined that the facility failed to implement enhanced barrier precautions and practice infection control practice relating to residents dining for 4 of 36 residents reviewed. (Resident 52, Resident R146, Resident 101, Resident 194) Findings include: Review of the facility policy titled Enhanced Barrier Precautions dated August 2022. Revealed that enhanced barrier precautions (EBPs) are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents. The Enhanced Barrier Precautions (EBPs) employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. The policy specifies that gloves and gown are applied prior to performing the high contact resident care activity (as opposed to Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs which include: dressing, bathing/showering; transferring; providing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-03 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility documentation, facility policies and staff interviews, it was determined that the facility failed to maintain an effective antibiotic stewardship program that includes a system that includes antibiotic use protocols and a system to effectively monitor antibiotic usage for six of six months of antibiotic stewardship program data reviewed. (January 2024, February 2024, March 2024, April 2024, May 2024 and June 2024). Findings Include: Review of facility policy Antibiotic Stewardship: Review and Surveillance of Antibiotic Use and Outcomes dated December 2016 , revealed the Antibiotic sage and outcome data will be collected and documented using a facility-approved antibiotic surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility-wide antibiotic stewardship. 1.As part of the facility Antibiotic Stewardship Program, all clinical infections treated with antibiotics will undergo review by the Infection Preventionist (IP), or designee. 2. The IP, or designee, will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observations and interview with the staff, it was determined that the facility failed to ensure a clean and homelike environment two of three nursing units. (Third floor and Fourth Floor) Findings included: Observation of room [ROOM NUMBER] on June 30, 2024, at 9:41 a.m. revealed that there was water dripping from the ceiling. There was also a piece of ceiling tile missing. The dripping water was collected in a trash can, which was almost full. Interview with Resident R57 on June 30, 2024, at 9:41 a.m. stated the water had been leaking from ceiling for a few weeks now, it started when the facility turned on the air conditioner in May. Resident also stated facility staff was aware of the issue and did not fix the water leak. A follow up interview with Resident R57 on July 1, 2024, 11:00 a m. statedthat the facility staff replaced the tile with out fixing the water leak properly and the ceiling tile collapsed to the floor with water. Observation of Room for 423 on June 30, 2024, at 10:39 a.m. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policies, clinical record reviews and interviews with residents and staff, it was determined that the facility failed to develop a baseline care plan within 48 hours of a resident's admission that included the minimum information necessary to properly care for a resident, for one of three residents reviewed related to respiratory care (Resident R266). Findings include: Review of facility policy, Care Plans - Baseline dated revised March 2022, revealed, A baseline plan of care to meet the resident's immediate health and safety needs is developed for each resident within forty-eight (48) hours of admission. Interview on June 30, 2024, at 11:11 a.m. Resident R266 stated that nursing staff don't always offer to assist her with caring for her laryngectomy tube (tube placed after the surgical removal of the larynx or voice box) and that she cares for it herself. Observation, at the time of the interview, revealed that Resident R266 had a laryngectomy tube that appeared clean…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents and policies, clinical record reviews and interviews with residents and staff, it was determined that the facility failed to develop a comprehensive person-centered care plan related to smoking for one of three residents reviewed related to smoking (Resident R177). Findings include: Review of facility policy, Care Plans, Comprehensive Person-Centered dated revised March 2022, revealed, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Continued review revealed, Assessments of residents are ongoing and care plans are revised as information about the residents and the resident's conditions change. Review of facility policy, Smoking Policy - Residents dated revised October 2023, revealed, Resident smoking status is evaluated upon admission. If a smoker, the evaluation includes: current level of tobacco consumption; method…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the observations, review of clinical records, and interview with staff and resident, it was determined that the facility failed to ensure that a resident with limited range of motion, received appropriate services to prevent further decline in range of motion and maintain appropriate positioning for one of one resident reviewed for positioning and mobility. (Resident R72). Finding Include: Interview with Resident R72 on June 30, 2024, at 9:52 a.m. stated he had contractures to his hand. Resident stated the contracture was a result of stroke. Resident stated he was not provided any services in the facility including exercise or splinting to prevent worsening of the contracture. Observation of Resident 72 June 30, 2024, at 9:52 a.m. revealed that the resident was laying in the bed. It was observed that both resident's hands appeared to be contracted. The resident was not using any positioning devices or splints. Review of physician progress note dated June 18, 2024 revealed that the resident had hemiplegia (Muscle weakness or partial paralysis on one side of the body that can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of facility policy, clinical records and interview with staff, it was determined that the facility failed to provide acceptable nutritional parameters for one of 36 residents reviewed. (Resident R194) Findings Include: Review of facility policy Weight Policy dated December 2022, revealed that It is the policy of this facility to weigh each resident on admission, then weekly for (4) four weeks, then monthly thereafter, unless otherwise ordered by physician/IDT team. The facility will utilize a consistent procedure for monitoring weights and prevent unnecessary weight loss/gain in our residents. Any resident displaying a significant change in weight of greater than or equal to 5%. gain/loss in one month will be reported to the Registered Dietitian and reweighed. The Registered Dietitian will review the medical record of residents with significant weight changes (i.e. 5% loss/gain in one month, 7.5% loss/gain in 3 months, 10% loss/gain in 6 months). Dietary interventions will be recommended as needed. All significant weight changes will be reported to the MD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of facility policy and staff interview, it was determine that the facility failed to ensure ongoing records of communication between the facility and the dialysis center for one of three residents reviewed receiving dialysis. (Resident R58) Findings include: Review of the facility's policy titled Policy End Stage Renal Disease revised September 2010, revealed that residents with end-stage renal disease (ESRD) will be cared for according to currently recognized standards of care. Staff caring for residents with ESRD, including residents receiving dialysis care outside the facility, shall be trained in the care and special needs of these residents. Review of Resident R58's quarterly Minimum Data Set (MDS- assessment of resident's needs) dated February 16, 2024, revealed that the resident was admitted into the facility on April 30, 2020 with diagnosis's including end stage renal disease (a medical condition in which a person's kidneys cease functioning on a permanent basis leading to the need for a regular coarse of long-term dialysis or a kidney…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical record, review of facility policy and interviews with staff, it was determined that the facility did not ensure that a physician assessment was completed related to unplanned weight loss for one of 7 residents reviewed for nutrition (Resident R194). Findings include: Review of facility policy Weight Policy dated December 2022, revealed that It is the policy of this facility to weigh each resident on admission, then weekly for (4) four weeks, then monthly thereafter, unless otherwise ordered by physician/IDT (interdiciplinary team). The facility will utilize a consistent procedure for monitoring weights and prevent unnecessary weight loss/gain in our residents. Any resident displaying a significant change in weight of greater than or equal to 5%. gain/loss in one month will be reported to the Registered Dietitian and reweighed. The Registered Dietitian will review the medical record of residents with significant weight changes (i.e. 5% loss/gain in one month, 7.5% loss/gain in 3 months, 10% loss/gain in 6 months). Dietary interventions will be recommended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, interview with staff, and review of facility policy, it was determined that the facility failed to ensure the physician documented the review of pharmacy recommendation and failed to document the rational for rejection of recommendation for one of three clinical records reviewed. (Resident R13) Findings include: Review of facility policy titled Medication Regimen Reviews revealed that the consultant pharmacist reviews the medication regimen of each resident at least monthly. The goal of the medication regimen review is to promote positive outcomes while minimizing adverse consequences and potential risks associated with the medication. An irregularity refers to the use if the medication that is inconsistent with accepted pharmaceutical standards of practice. The attending physician documents in the medical record that the irregularity has been reviewed and what action was taken to address it. Review of Resident R13's July 2024 physician orders revealed that Resident R13 has an order dated July 4, 2023, for Aripiprazole (Also known as Abilify, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, observation, and staff interviews, it was determined that the facility failed to ensure that all drugs and biologicals used in the facility were labeled and stored in accordance with professional standards of practice for four of six medication carts observed. (Second floor center, Third floor center, Third south, and Forth floor center). Finding include: Review of facility policy titled Medication Storage and Labeling revised February 2023 revealed that the nursing staff is responsible for maintain medication storage and preparation areas are clean, safe, and sanitary manner. Labeling of medications and biologicals dispensed by the pharmacy is consistent with applicable federal and state requirements and currently accepted pharmaceutical practices. The medication label includes at minimum medication name prescribed dose, strength,expiration date, residents name, route of administration, and appropriate instructions and precautions. For over-the-counter medications in bulk containers, the label contains medication name, strength, quantity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy and staff interviews, it was determined that the facility failed to provide food products based on the resident's food preference for four of 36 residents (Resident R22, R23, R98, R155). Findings include: Review of facility policy Resident Food Preferences, last revised July 2017, indicates Individual food preferences will be assessed upon admission and communicated to the interdisciplinary team. Upon resident's admission, the dietitian and/or nursing staff will identify a resident's food preferences. On June 30, 2024, at 11:50 a.m. observations were conducted with the Regional Dietary Director, Employee E14 who confirmed that Resident R 22's lunch preference ticket documented mechanical soft diet of ground pork loin, roasted sweet potatoes, seasoned fresh cauliflower and bread or roll with butter. Resident R22 lunch tray had mashed potatoes instead of sweet potatoes and no bread or roll with butter. Employee E14 confirmed that it should be mashed sweet potatoes and not mashed potato. On June 30, 2024, at 12:24 p.m. observations were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and interviews with residents, it was determined that the facility failed to maintain an effective pest control program in the resident care areas for two resident rooms units reviewed. (room [ROOM NUMBER] and room [ROOM NUMBER]) Findings include: Observation of Resident room [ROOM NUMBER] on June 30, 2024, at 9:41 a.m. revealed that there was a sticky fly trap hanging from the ceiling with dead flies on it. Interview with Resident R70 stated there was flies in the facility and he used the trap to catch the flies. He stated he was using the trap for a while. Interview with Resident R107 stated there was mice, rats, flies and roached in his room. Resident points to the floor where there were roaches behind the door and inside the bathroom. Observation of Resident room [ROOM NUMBER] on June 30, 2024, at 10:39 a.m. revealed that there were flies in the room. Roaches were observed behind the door and inside the bathroom. The above observations were confirmed by the Administrator on July 3,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy and documents, staff interviews, and observation it was determined that the facility failed to provide training on infection control procedures relating to enhanced barrier precautions for seven of eight employees interviewed. Findings include: Review of the facility policy titled Enhanced Barrier Precautions dated August 2022. Revealed that enhanced barrier precautions (EBPs) are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents. The Enhanced Barrier Precautions (EBPs) employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. The policy specifies that gloves and gown are applied prior to performing the high contact resident care activity (as opposed to Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs which include: dressing, bathing/showering; transferring; providing hygiene; changing linens; changing briefs or assisting with toileting; . device care or use (central line, urinary catheter,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, and interview with staff, it was determined that facility failed to provide incontinence care in a timely manner for two residents out of 16 reviewed. (Resident R1 and R2) Findings include: Review of Resident's R1's clinical record revealed diagnosis of disorder of the skin and subcutaneous tissue, rash and other nonspecific skin eruption and resident R1 is care planned for check resident approximately every 2 hours and provide incontinence care as needed. Review of R1's minimum data set (MDS), completed on November 11, 2023, revealed Brief Interview for Mental Status (BIMS) score of 15, which indicated that the resident's cognition intact. Additional review of the MDS revealed that Resident R1 required 2 people assist for ADL's. Review of R2's minimum data set (MDS), completed on October 30, 2023, revealed Brief Interview for Mental Status (BIMS) score of 15, which indicated that the resident is cognitively intact. Additional review of the MDS revealed that Resident R1 required 2 people assist for ADL's. Interview with R1 on March 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, clinical record reviews and interviews with staff, it was determined that the facility failed to obtain physician orders related to weekly weights for one of 13 residents reviewed (Residents R1). Findings include: Review of the facility policy titled NutraCo weight policy revised December 2023, revealed It is the policy of this facility to weight each resident on admission, then for 4 weeks, then monthly thereafter, unless to otherwise ordered by physician/IDT team. The facility will utilize a consistent procedure for monitoring weights and prevent unnecessary weight loss/gain in our residents. Review of Resident R1's admission MDS, dated [DATE], revealed that the resident was admitted to the facility on [DATE], and had diagnoses of rhabdomyolysis (condition characterized by the breakdown of muscle tissue that leads to the release of muscle fiber contents into the bloodstream), acute kidney failure with medullary necrosis, pneumonitis due to inhalation of food and vomit.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-11 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review and interview with staff, it was determined that the facility failed to ensure that a safe environment was provided for one of 10 residents reviewed. (Resident R7). Findings include: Review of facility policy titled Visitation Policy-Addendum Procedure, undated, revealed that Upon Entry to the facility, facility staff will issue all visitors a 'VISITOR' badge, and When a visitor is exiting the facility, front desk personnel will only open the front entrance door upon receipt of a 'VISITOR' badge. Review of clinical documentation revealed that Resident R7 was admitted to the facility on [DATE], with the diagnoses of dementia (a condition of decline in memory and decision-making abilities), alcohol abuse and encephalopathy (a disease in which the functioning of the brain is affected). Review of Resident R7's elopment assessment at the time of admission revealed that the resident was assessed at elopement risk. A wanderguard bracelet (a device that alarms when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-19 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the physical environment of the kitchen and basement of the facility, reviews of the pest control operators reports and interviews with staff and residents, it was determined that the facility was not maintaining an effective pest control program throughout the building. Findings include: Observations of the loading dock and receiving area of the facility; which was located in the basement revealed that the double doors leading out of the building did not seal properly upon closing. An inch gap was noted at the treshold of the doors. This gap allowed easy access inside the facility for common household pests and rodents. Observations of the trash and garbage storage area; which was located along side of the loading and receiving area in the basement of the facility revealed that a barrel of rancid (smelling or tasting unpleasant as a result of being old and stale) and previously used cooking oil that was awaiting removal from the premises. The barrel was overflowing with thickened oil and fat; that had been used during the cooking process in the main…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and interviews with staff, it was determined that the facility failed to ensure that pain assessments were documented for one of six clinical records reviewed. (Resident R1). Findings include: Review of the clinical record for Resident R1 revealed that the resident was admitted to the facility on [DATE], for short-term rehabilitation following discharge from a hospital for treatment of a fracture of the right lower leg. Review of Resident R1's August 2023 physician orders revealed that an order was obtained for pain assessment to be conducted every shift. Review of Resident R1's Medication Administration Record revealed no documented evidence that a pain assessment was conducted on the following dates: August 23, 2023, August 28, 2023, and August 30, 2023. 28 Pa. Code 211.5(f) Medical records 28 Pa. Code 211.12(d)(1) Nursing services 28 Pa. Code 211.12(d)(5) Nursing services

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, facility policy, and the review of the clinical records, it was determined that the facility did not provide reasonable accommodations of needs related to toileting for two of 12 resident records reviewed. (Resident R2, R12) Findings include: Review of undated facility policy titled, Accommodation of Needs revealed that the residents individual needs, including the need for adaptive devices and modifications to the physical environment, are evaluated upon admission and reviewed on an ongoing basis. To accommodate individual needs, adaptations may be made to the physical environment, including the resident's bedroom, bathroom, as well as the common areas in the facility. The environment and staff behaviors are directed toward assisting the resident in maintaining and/or achieving safe independent functioning, dignity and well-being. Review of Resident R2's admission Minimum Data Set (MDS-an assessment of resident's needs) dated August 31, 2022, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policy and interviews with staff, it was determined that the facility failed to maintain a safe, clean home like environment for one of 12 residents observed. (Resident R3) Findings include: Review of facility policy titled, Smoking Policy- Residents revised August 2022, and interview with facility Administrator, Employee E1, on August 9, 2023, at 10:35 a.m., revealed residents are not permitted to smoke in resident rooms and bathrooms; Smoking and electronic cigarette use is only permitted in designated resident smoking areas, which are located outside of the building. Smoking is not allowed inside the facility under any circumstances. Observations on August 9, 2023, at 10:27 p.m. of room [ROOM NUMBER] revealed a lingering smell of cigarette smoke. Further observation of the resident bathroom in room [ROOM NUMBER] revealed fresh smell of cigarette smoke. Review of current facility list of smokers revealed that one (Resident R3) of two residents, (Residents R3, R11) who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MARQUIS HEALTH SERVICES — 87 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 86 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Avalon Rehabilitation And Healthcare CenterHamilton, NJ 1 of 5Bay Harbor Post Acute Healthcare CenterSalisbury, MD 1 of 5Blueberry Hill Rehabilitation And Healthcare CtrBeverly, MA 1 of 5Canterbury Rehabilitation And Healthcare CenterRichmond, VA 1 of 5Cape Cod Post Acute CareBrewster, MA 1 of 5Crest Pointe Rehabilitation And Healthcare CenterPt Pleasant, NJ 1 of 5Highland Park Rehabilitation And Healthcare CenterChelsea, MA 1 of 5Mount Holly Rehabilitation & Healthcare CenterLumberton, NJ 1 of 5Nashua Post Acute CareNashua, NH 2 of 5Arbor Ridge Rehabilitation And Healthcare CenterWayne, NJ 2 of 5Atlantic View Post AcuteNewport News, VA 2 of 5Bayview Rehabilitation and Healthcare CenterNorth Kingstown, RI 2 of 5Collingswood Rehabilitation And Healthcare CenterRockville, MD 2 of 5Elmhurst Rehabilitation and Healthcare CenterProvidence, RI 2 of 5Graduate Post AcutePhiladelphia, PA 2 of 5Heritage Hills Nursing & Rehabilitation CenterSmithfield, RI 2 of 5Laurel Brook Rehabilitation And Healthcare CenterMount Laurel, NJ 2 of 5Lawrence Rehab & Hcc/The Meadows At LawrenceLawrenceville, NJ 2 of 5Lawrence Rehabilitation HospitalLawrenceville, NJ 2 of 5Lighthouse Rehabilitation And Healthcare CenterRevere, MA 2 of 5Lincolnwood Rehabilitation and Healthcare CenterNorth Providence, RI 2 of 5North End Rehabilitation And Healthcare CenterBoston, MA 2 of 5Orchard Hill Rehabilitation And Healthcare CenterTowson, MD 2 of 5Palm Springs Post AcuteChelmsford, MA 2 of 5Riverview Healthcare CommunityCoventry, RI 2 of 5Southampton Rehabilitation And Healthcare CenterRichmond, VA 2 of 5Springfield Rehabilitation And Healthcare CenterSpringfield, PA 2 of 5West Chester Rehabilitation And Healthcare CenterWest Chester, PA 2 of 5Westgate Hills Rehab & Healthcare CtrBaltimore, MD 2 of 5Willow Brook Rehabilitation And Healthcare CenterWilmington, MA 2 of 5YORK Post AcuteYorktown, VA 3 of 5Alexandria Rehabilitation And Healthcare CenterAlexandria, VA 3 of 5Aspen Hill Rehabiliation & Healthcare CenterHaverhill, MA 3 of 5Belmont Bay Rehabilitation And Healthcare CenterWoodbridge, VA 3 of 5Brighton Post Acute CareBrighton, MA 3 of 5Cambridge Rehabilitation And Healthcare CenterMoorestown, NJ 3 of 5Capitol Rehabilitation And Healthcare CenterHarrisburg, PA 3 of 5Chelsea Rehabilitation And Healthcare CenterGoochland, VA 3 of 5Exton Post AcuteExton, PA 3 of 5Hampden Post AcuteWilbraham, MA

Showing 40 of 86; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
GLENDALE OPPORTUNITY FUND LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF76%since 01/01/2022
RSBRM HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF22%since 11/15/2019
SKILLED VENTURE LLCOrganizationDIRECT OWNERSHIP INTERESTsince 11/15/2019
PEOPLES UNITED BANKOrganization5% OR GREATER SECURITY INTERESTsince 11/15/2019
LONG, TROYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 11/15/2019
SELMAN, ABIGAILIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/18/2024
POSEN, MINDEEIndividualCORPORATE OFFICER; ADP OF THE SNFsince 11/15/2019
MARQUIS LIMITED LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/30/2025
NUTRACO LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
RELIANT PRO REHAB LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/30/2025
JACOB, JOBYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/15/2019
FLAGLER, OSHERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
KAHANOW, AVIVAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
LEVOVITZ, TZVIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
ROKEACH, FRAIDEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
ROKOWSKY, YITZCHOKIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2025
MAYFAIR PROPERTY LLCOrganizationADP OF THE SNFsince 11/15/2019
NFR 2020 IRRV TROrganizationADP OF THE SNFsince 11/15/2019
RSBRMK HOLDINGS LLCOrganizationADP OF THE SNFsince 11/15/2019
SK 2013 DELTA TRUSTOrganizationADP OF THE SNFsince 11/15/2019
SORA KOHN FAM TR UAD 120120OrganizationADP OF THE SNFsince 11/15/2019
TRYKO HOLDINGS, LLCOrganizationADP OF THE SNFsince 11/15/2019
UAK 2020 IRRV TROrganizationADP OF THE SNFsince 11/15/2019
UKR CONSULTING LLCOrganizationADP OF THE SNFsince 11/15/2019
YR 2013 DELTA TR UA 03252013OrganizationADP OF THE SNFsince 11/15/2019

CMS files one row per role, so the 36 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$24.1M
Net patient revenuemost recent cost report
-0.8%
Operating marginrevenue minus expenses
$1.5M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 8%Other / private 10%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$328per resident / day
operating cost
$9,972per month
≈ monthly operating cost
$325per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395537. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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