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West Chester Rehabilitation And Healthcare Center

800 West Miner Street, West Chester, PA 19382 · For profit - Limited Liability company · 180 certified beds · (610) 696-3120 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited May 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$40,019 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $40,019 in federal fines (most recent 2024-08-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
8 S Wayne St · (610) 692-1770 · Call to confirm hours
Pharmacy
Walgreens0.3 mi
708 W Nields St · (484) 653-1400 · Call to confirm hours
Grocery
339 W Chestnut St · (610) 692-5642 · Call to confirm hours
Park
(610) 692-7574 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.8%16.8%15.4%better
Long-stay residents who lose too much weight6.5%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms19.2%10.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.2%3.1%3.3%worse
Long-stay residents whose ability to walk worsened2.6%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.6%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine94.1%93.5%95.3%typical
Long-stay residents with pressure ulcers4.5%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control30.6%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.4%17.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.2%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine34.3%68.7%79.4%worse
Short-stay residents rehospitalized after admission26.4%22.5%22.6%worse
Short-stay residents with an outpatient ER visit9.2%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.251.621.67worse
Long-stay outpatient ER visits per 1,000 resident days1.451.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 190 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.0%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
80.0%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 80.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 85 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.0%CMS range 46.0–62.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 7.5–11.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge80.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge80.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.5%CMS range 5.8–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.86
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.30
RN hoursweekends
43.8%
Total nursing turnover
36.8%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 174.3 residents a day — about 97% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.54 on weekdays — 8% thinner on weekends. RN hours go from 0.55 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2024-10-03)
9
at the previous standard inspection (2024-05-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 14 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · J2024-05-06 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of established guidelines for Cardiopulmonary Resuscitation (CPR), the facility's policies and residents' clinical records, as well as staff interviews, it was determined that the facility failed to ensure that CPR was provided in accordance with established facility policy and procedure for one of five residents reviewed (Resident 288), creating a situation in which the residents were placed in Immediate Jeopardy related to failing to perform cardiopulmonary resuscitation. Findings include: Review of facility policy titled Emergency Procedure - Cardiopulmonary Resuscitation with a revised date of February 2018; revealed under section titled General Guidelines and Number Six indicated If an individual (resident, visitor, or staff member) is found unresponsive and not breathing normally, a licensed staff member who is certified in CPR/BLS shall initiate CPR unless: a. it is known that a Do Not Resuscitate (DNR) order that specifically prohibits CPR and/or external defibrillation exists for that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, and policy and procedures, as well as staff interviews, it was determined that the facility failed to implement appropriate monitoring, supervision, and safety measures to prevent elopement (unauthorized leave from a safe area) of a resident (Resident 27) assessed to be at risk for eloping and who successfully left the building without staff knowledge. This failure placed residents at the facility in an Immediate Jeopardy situation one for nine residents who were identified as at risk for elopement. The incident has been identified as past non-compliance. Findings include: Review of the facility's policy titled Emergency Procedure-Missing Resident, undated, revealed residents at risk for wandering and/or elopement will be monitored, and staff will take necessary precautions to ensure their safety. Review of Resident 27's diagnosis list revealed Alzheimer's disease (irreversible, progressive degenerative disease of the brain, resulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-08-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview it was determined that the facility failed to ensure the pharmacy provided necessary pain medications timely which resulted in Resident 2 experiencing significant pain, and prompting emergent medical intervention. The facility failed to ensure physician ordered medications were available from the pharmacy for two of four residents reviewed (Residents 2 and 3). Findings include: Review of Resident 2's progress note of July 27, 2024, revealed resident was admitted at approximately 1:30 p.m. Review of the clinical record included diagnoses of, but not limited to, Postlaminectomy Syndrome (pain that continues after a Laminectomy [surgery that reduces pressure on the nerves in the spinal cord] or other spinal surgery, fusion of the spine (surgery to connect two or more bones in any part of the spine), lumbar region (lower back) , and injury of Cauda Equina (bundle of spinal nerves and spinal nerve rootlets). Review of Resident 2's physician's admission orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-06-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and clinical record review, it was determined that the facility failed to follow physician's orders for two of 33 residents reviewed (Residents 70 and 18), causing actual harm to Resident 70, who experienced a delay in obtaining treatment and services at the hospital for a urinary tract infection and septic shock. Findings include: Review of Resident 70's clinical record revealed a significant change MDS (Minimum Data Set -periodic assessment of a resident's abilities and care needs assessment dated [DATE] where resident had a BIMS (Brief Interview of Mental Status) score of 15 of 15; indicating intact cognitive function. Review of Resident 70's clincial record revealed progress note dated May 9, 2023 indicating past medical history that included Chronic Kidney Disease, Sepsis, Urinary Incontinence and a UTI (Urinary Tract Infections). Interview with Resident 70 on June 14, 2023, at 12:45 p.m. revealed the resident had recently been hospitalized for sepsis (an infection of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, it was determined that the facility failed to ensure the physician was notified and an intervention was put in place for a significant weight loss for one of 14 residents reviewed (Resident 14).Findings include:Review of facility policy Weight Assessment and Intervention, revised March 2022, revealed, Any weight change of 5% or more since the last weight assessment is retaken the next day for confirmation.Review of Resident 14's quarterly MDS (Minimum Data Set - a mandatory assessment of a resident's physical condition and care needs) dated May 14, 2026, revealed that Resident 14 was cognitively impaired and totally dependent on facility staff to assist them with eating. Resident 14's active diagnoses included Alzheimer's Disease (a brain disorder that affects memory and thinking skills) and non-Alzheimer's dementia (a brain disorder affecting memory and thinking that isn't caused by Alzheimer's disease) was well as Parkinson's disease (a progressive disease affecting the nervous system). Resident 14's quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-05-11 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record and interview with staff, it was determined that the facility failed to obtain laboratory services timely for one of three residents reviewed (Resident 1).Findings include:Review of Resident 1's progress note of March 13, 2026, indicated that staff spoke with the nurse practitioner (NP) concerning Resident 1 who was noted with increased weakness. New orders were received to obtain an urine C&S (culture and sensitivity - diagnostic test that examines urine often used to diagnosis conditions like urinary tract infection and kidney disease). Review of physician's orders of March 13, 2026, included an order for UA C&S.Review of Resident 1's progress note of March 24, 2026, revealed that the resident's guardian was concerned with resident's health status and possible change in condition. New orders were received from the nurse practitioner for urinalyis to be completed on March 25, 2026. Review of nurse practitioner note of March 25, 2026, indicated per nursing the urine that this NP had ordered the other day was not collected yet, this NP reordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-11 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the clinical record and staff interview, it was determined that the facility failed to ensure an x-ray was obtained in a timely manner for one of three residents reviewed (Resident 1).Findings include:Review of Resident 1's progress note of March 13, 2026, indicated that staff spoke with the nurse practitioner (NP) concerning Resident 1 who was noted with increased weakness. New orders were received to obtain a chest x-ray. Review of physician's orders of March 13, 2026, included an order for a chest x-ray.Review of Resident 1's progress note of March 24, 2026, revealed that the resident's guardian was concerned with resident's health status and possible change in condition. New orders were received from the nurse practitioner for chest x-ray to be completed on March 25, 2026. Interview with the Nursing Home Administrator on May 11, 2026, at 1:00 p.m. confirmed that the chest x-ray was not obtained when ordered on March 13, 2026, and was not obtained until March 25, 2026.28 Pa. Code 211.12 (d)(1)(3)(5)

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review staff interview, it was determined that the facility failed to include a resident or a resident's responsible party in the comprehensive care planning process for three of five sampled residents (Residents 1, 2, and 3). Findings include: Review of Resident 1's clinical record revealed that an annual MDS (Minimum Data Set - periodic assessment of resident needs) assessment was completed on January 27, 2025. Further review of the clinical record revealed no evidence that the resident and/or resident's responsible party was invited to the resident's plan of care meeting. Review of Resident 2's clinical record revealed that a quarterly MDS was completed on January 7, 2025. Further review of the clinical record revealed no evidence that the resident and/or resident's responsible party was invited to the resident's plan of care meeting. Review of Resident 3's clinical record revealed that an annual MDS assessment was completed on December 9. 2024. Further review of the clinical record revealed no evidence that the resident and/or resident's responsible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-03 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review, and resident, and staff interviews, it was determined that the facility failed to include the Interdisciplinary Team (IDT) in care plan meetings for 15 out of 15 resident care plan meetings reviewed (Residents 23, 27, 38, 66, 78, 85, 98, 101, 107, 114, 119, 121, 134, 143, 161). Findings include: Review of federal regulations revealed resident care plans should be prepared by an interdisciplinary team that includes but is not limited: (A) The attending physician. (B) A registered nurse with responsibility for the resident. (C) A nurse aide with responsibility for the resident. (D) A member of food and nutrition services staff. (E) To the extent practicable, the participation of the resident and the resident's representative(s). An explanation must be included in a resident's medical record if the participation of the resident and their resident representative is determined not practicable for the development of the resident's care plan. (F) Other appropriate staff or professionals in disciplines as determined by the resident's needs or as requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-03 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staff documentation, it was determined the facility failed to ensure the required 12 hours of annual training was completed by four of five staff members reviewed (Employee E3, Employee E4, Employee E5 and Employee E6). Findings include: Review of Employees E3, E4, E5 and E6's training documentation regarding 12-hour annual training failed to reveal evidence that Employees E3, E4, E5, and E6 completed the annual 12-hour training as required. Interview with the Nursing Home Administrator and Director of Nursing on October 3, 2024, at 2:30 p.m. confirmed Employees E3, E4, E5 and E6 did not complete the required 12-hour annual training. 28 Pa. Code 201.18(b)(1)(3)(e)(1) Management Previously cited 5/6/2024

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review and staff interviews, it was determined that the facility failed to notify the physician of a significant weight change for one of the 33 residents reviewed (Resident 21). Findings include: Review of Resident 21's diagnosis list includes End Stage Renal Disease (ESRD- kidney function has declined to the point that the kidneys can no longer function on their own), Heart Failure (condition in which the heart does not pump blood as well as it should), and Diabetes (group of metabolic disorders characterized by a high blood sugar level over a prolonged period). Review of Resident 21's clinical records revealed resident is on Hemodialysis (process of purifying the blood of a person whose kidneys are not working normally) three times a week. Review of Resident 21's weights and vitals documentation dated August 14, 2024, revealed a weight of 309 pounds and a weight of 322.7 pounds on August 21, 2024, which is a 13.7 pound weight gain in a week. Review of Resident 21's clinical records failed to reveal the physician was notified of the above weight changes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident and staff interviews, it was determined the facility failed to follow the physician's order for two of the 33 residents reviewed (Resident 13 and Resident 419). Findings include: Review of Resident 13's diagnosis list includes Chronic kidney Disease (kidneys are damaged and cannot filter blood the way they should), and Hyponatremia (condition that occurs when the level of sodium in the blood is too low). Review of Resident 13's physician's order dated August 22, 2024, revealed an order for Fluid restriction of 1500ml per day. 840 cc allocated to dietary, 660 cc allocated to nursing. Nursing 6:00 a.m.-2:00 p.m. = 270 cc; 2:00 p.m.-10:00 p.m. =270 cc. Dietary: breakfast - 360 cc; lunch - 240 cc; and dinner - 240 cc. Review of Resident 13's August 2024 and September 2024, Medication Administration Records revealed the above orders were written with a box for the morning and evening shifts indicated with a check mark. Review of Resident 13's clinical records failed to reveal Resident 13's fluid intake was monitored to ensure fluid restriction of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined the facility failed to ensure resident was free from unnecessary medication for one of 33 residents reviewed (Resident 21). Findings include: Review of Resident 21's diagnosis list includes Spinal Stenosis (narrowing of one or more spaces within the spinal canal), and chronic back pain. Review of Resident 21's physician order dated September 9, 2024, revealed an order for Oxycodone HCL (A medication used to treat severe pain) 10 mg Give one tablet by mouth every six hours as needed for moderate pain. Review of Resident 21's September 2024, Medication Administration Record (MAR) revealed that from September 9, 2024, until September 30, 2024, the Oxycodone medication was administered to Resident 21 a total of 11 times with a pain level rating of 0 (Numeric Pain Scale: 0-no pain; 1-3-mild pain; 4-6-moderate pain; 7-10-severe pain). Review of Resident 21's clinical record failed to reveal an explanation as to why the resident was administered with as needed Oxycodone for a pain level rating of 0. The above was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medication manufacturer's guidelines, the facility's policy, observation, and staff interviews, it was determined the facility failed to ensure medications were properly labeled and stored on two of two medication carts observed (Medication Carts 4 and 5). Findings include: Review of the facility policy titled Medication Labeling and Storage, revised February 2023, revealed medications and biologicals are stored in the packaging, containers, or other dispensing systems in which they are received. Only the issuing pharmacy is authorized to transfer medications between containers. The same policy indicated that multi-dose vials that have been opened or accessed are dated and discarded within 28 days unless the manufacturer specifies a shorter or longer date for the open vial. Review of the manufacturer's storage guidelines for Insulin Lispro (Humalog-fast-acting insulin), revealed the medication must be stored at room temperature and must be discarded within 28 days after opening. Review of the manufacturer's guidelines for Basaglar Insulin Kwikpen (long-acting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Ecited before2024-05-06 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to follow physician's order regarding pre dialysis and post dialysis weight monitoring and to maintain ongoing communication with the dialysis center for four of four residents receiving dialysis (Residents 18, 98,161, and Resident 369). Findings include: Review of Resident 18's diagnosis list includes End Stage Renal Disease (ESRD), and dependence on Hemodialysis (process of purifying the blood of a person whose kidneys are not working normally) Review of Resident 18's physician's order dated April 4, 2024, revealed an order for pre and post-dialysis weights, ensured recorded in the communication binder for dialysis did Review of Resident 18's dialysis binder revealed no information on the pre and post-dialysis weights on the following dates: April 10, 15, and April 17, 2024. Review of Resident 98's diagnosis list includes ESRD and dependence on Hemodialysis. Review of Resident 98's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-06 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of their job descriptions it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) did not effectively manage the facility to ensure that Cardio Pulmonary Resuscitation was provided in accordance with the facility policy and procedures to residents that are a full code. Findings include: Review of the job description for the NHA revealed the essential function is responsible for planning and is accountable for all activities and departments of the Center subject to rules and regulations (put into affect) by government agencies to ensure proper healthcare services to residents. Review of the job description for the DON revealed the responsibility of the job position is overall accountability for providing leadership, direction and administration of day-to-day operations associated with direct patient care activities, nursing practice, clinical education and development, including continuing improvement in nursing services and to staff to meet patient/residents and their families' needs and expectations. The findings in this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review and staff interview, it was determined that the facility failed to notify the physician of the significant weight change of two of the 32 residents reviewed (Resident 18 and 161). Findings include: Review of Resident 18's diagnosis list includes End Stage Renal Disease (ESRD- Where kidney function has declined to the point that the kidneys can no longer function on their own), and dependence on Hemodialysis (A process of purifying the blood of a person whose kidneys are not working normally). Review of Resident 18's weights and vitals dated April 2, 2024, revealed a weight of 182 pounds, and April 7, 2024, revealed a weight of 205.8, a 13.8% significant weight gain in five days. A re-weight was done on April 16, 2024, which revealed a weight of 205 pounds. Review of Resident 18's clinical record failed to reveal that the physician was notified of Resident 18's significant weight change. Review of Resident 161's diagnosis list includes ESRD and Dependence on Hemodialysis. Review of Resident 161's weights and vitals dated March 1, 2024, revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review, facility documentation review, and staff interview, it was determined that the facility failed to comprehensively investigate an injury of unknown origin for one of the 32 residents reviewed (Resident 37). Findings include: Review of Resident 37's diagnosis list includes Dementia (term used to describe a group of symptoms affecting memory, thinking, and social abilities severely enough to interfere with daily life), Cancer of the Larynx, Acute Respiratory Failure, and generalized muscle weakness. Review of the Significant Change Minimum Data Set (MDS- standardized assessment tool that measures health status in long-term care residents) dated June 30, 2023, revealed that the resident had a severe cognitive impairment and required extensive with one-person assistance with bed mobility and transfers. Review of the physician notes dated July 28, 2023, revealed worsening bilateral hip pain despite conservative measures with pain medications, an X-ray was ordered. Review of the nursing progress notes dated July 29, 2023, at 4:15 a.m., revealed a call was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and interview with staff, it was determined that the facility failed to notify the State Long-Term Care (LTC) Ombudsman's office of residents transferred or discharged for one of six residents reviewed (Residents 369). Findings include: Review of Resident 369's clinical record revealed a nursing progress note dated March 21, 2024, revealed that the resident had a new order to be sent to the hospital due to being unresponsive. Further review of Resident 369's clinical record failed to reveal documented evidence of the State Ombudsman's office notified of Resident 369's transfers from the facility to the hospital. Interview with the Nursing Home Administrator (NHA) on April 29, 2024, at 10:40 a.m. confirmed that the facility did not notify the State Ombudsman's office when Resident 369 was transferred to the Hospital. 28 Pa. Code 201.14(a) Responsibility of licensee 28 Pa. Code 201.18(a) Management 28 Pa. Code 201.18(b)(3) Management 28 Pa. Code 201.29(a) Resident rights

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review and staff interview, it was determined that the facility failed to develop a comprehensive care plan for one of 32 residents reviewed (Resident 95) Findings include: Review of Resident 95's diagnosis list includes Dementia (term used to describe a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life), Bpolar Disorder (condition associated with episodes of mood swings ranging from depressive lows to manic highs), and Anxiety disorder. Review of Resident 95's Quarterly Minimum Data Set (MDS- standardized assessment tool that measures health status in long-term care residents) dated February 22, 2024, revealed that the resident had a severe cognitive impairment. Review of the Psychiatry notes dated January 10, 2024, revealed resident was previously on another facility with history of at least four prior psychiatry hospitalizations and previous attempts of hurting self. Resident on medication management. Review of Resident 95's care plan revealed no plan of care developed for resident's behavior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records review and staff interview, it was determined that the facility failed to ensure wound treatment was consistently completed and wound recommendation from a wound consultant was followed for a surgical wound for one of 32 residents reviewed. Finding include: Review of the Nurse Practitioner's (NP) progress notes dated March 11, 2024, revealed Resident 18 was re-admitted to the facility on [DATE], with a surgical wound post incision and drainage of a hematoma (pool of mostly clotted blood that forms in an organ, tissue, or body space) to the left lateral leg. A wound treatment order to cleanse the wound with cleanser, apply Collagen to the base of the wound then cover with dressing daily and as needed was ordered. Review of Resident 18's April 2024, Treatment Administration Record revealed that wound treatment to Resident 18's left lateral surgical wound was not done on April 7, 14, 16, 20, and 21, 2024. Review of the wound NP's notes dated April 18, 2024, revealed Resident 18's surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, it was determined that the facility failed to ensure one of 32 residents reviewed was free of unnecessary psychotropic medication (Resident 42). Findings include: Review of Resident 42's clinical record revealed a physician's order dated November 7, 2023, for trazodone (antidepressant medication) 50 milligrams (mg) 1 tablet by mouth at bedtime. Review of Resident 42's Consultant Pharmacist Report dated November 8, 2023, revealed the pharmacist questioned if the resident's trazodone was still needed, with the physician responding Defer to psych. Review of Resident 42's psychiatrist note from January 24, 2024, revealed that the resident is currently on 3 antidepressants. Trazodone previously ineffective. Recommend taper off trazodone by reducing the dose to 25mg 1 tablet by mouth at bedtime. Review of Resident 42's January, February, and March 2024 Medication Administration Records revealed the resident continued to receive Trazodone 50 mg until March 28, 2024. Review of Resident 42's progress notes revealed a nurse's note dated February 10, 2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy, clinical record review, and staff interview, it was determined that the facility failed to obtain and monitor weights for two of three residents reviewed for nutrition (Residents 3 and 4). Findings include: Review of facility policy Weight Policy revised December 2022 revealed that each resident will be weighed monthly. Any resident displaying a significant change in weight of greater than or equal to 5%, gain/loss in one month will be reported to the Registered Dietitian and reweighed. The Registered Dietitian will review the medical record of residents with significant weight changes (i.e. 5% loss/gain in one month, 7.5% loss/gain in 3 months, 10% loss/gain in 6 months). Dietary interventions will be recommended as needed. Review of Resident 3's clinical record revealed a weight of 227.3 pounds on December 29, 2023 and 227.3 pounds on January 10, 2024. Weight obtained on February 27, 2024, was 192.6 pounds (loss of 34.7 pounds or 15.3% in one month) with no reweigh obtained. Review of the weights and vitals summary revealed a weight of 188.4 pounds on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based review of the facility's policy, clinical records review, and staff interviews, it was determined that the facility failed to accurately assess a sacral wound, inform the physician regarding the wound condition, and accurately assess weekly skin wounds resulting in an advanced wound stage with undermining for one of two residents reviewed (Resident R1). Findings include: Review of the facility's policy titled Pressure Ulcers/Skin Breakdown - Clinical Protocol, revised in April 2018, revealed that the nurse shall describe and document a full assessment of pressure sore including location, stage, length, width, and depth, presence of exudates or necrotic tissue. Review of Resident R1's clinical records revealed resident was admitted to the facility on [DATE], with a diagnosis of Parkinson's Disease (disorder of the central nervous system that affects movement, often including tremors). Resident R1's admission skin assessment dated [DATE], revealed resident skin was intact. Review of Resident R1's Braden…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, pharmacy record review, and staff and resident interview it was determined the facility failed to ensure medications were available for resident for one of the two residents reviewed (Resident CL1). Findings include: Review of Resident CL1's physician order dated January 26, 2024, revealed an order for Gabapentin Oral Capsule 300mg Give 300mg orally at bedtime for neuropathy (numbness and pain from nerve damage, usually in the hands and feet). Review of the January 2024 Medication Administration Record (MAR) revealed Gabapentin was not administered to the resident until January 31, 2024, four days after the medication was ordered by the physician. The resident missed four doses of the Gabapentin 300mg medication. Review of the pharmacy records revealed the medication was not delivered by the pharmacy until January 31, 2024. Interview conducted with the Director of Nursing on February 28, 2024, confirmed that Resident CL1 was not administered with Gabapentin due to medication not being available from the pharmacy. The facility failed to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to ensure the call bell alerts were answered in a timely manner on one of two floors. (First Floor) Findings include: Observation conducted on January 17, 2024, at approximately 12:15 p.m., of the call bell alert unit at the first-floor nursing station, responsible for monitoring room [ROOM NUMBER], revealed that the room's call bell was on for 17 minutes. Continued observation on January 17, 2023, from 12:15 p.m. through 1:00 p.m. revealed the call bell alert system continued to be activated for room [ROOM NUMBER]. Interview conducted on January 17, 2024, at approximately 1 p.m., with Resident R2, revealed that he/she pushed the call bell for staff assistance. R2 confirmed the call bell remained activated at time of the interview. R2 could not confirm the exact time call bell was initiated but stated it had been a while. R2 stated his/her bed was broken and was the reason he/she pushed the call bell for assistance. R2 stated that he/she informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews and resident and staff interviews, it was determined that the facility failed to implement the comprehensive care plan interventions to prevent pressure ulcer healing and discomfort for one of three resident reviewed (Resident R1). Findings include: Review of R1's records revealed a care plan dated December 24, 2023, documenting the resident has a pressure ulcer or has potential for pressure ulcer development related to disease process, immobility, sacral wound. Interventions documented the need for staff to elevate/offload heels when in bed as tolerated using pillows, bootie, heel protectors or heel cushions. Observation of R1 on January 17, 2024, at 12:30 p.m., revealed the resident lying in bed with resident's heels contacting a pillow. Observations also revealed resident wearing socks, with no heel booties, heel protectors or heel cushions. Further observation of resident's room revealed heel booties sitting on air conditioner unit. Interview on January 17, 2024, at 12:35 p.m., with E3 revealed that R1 often refused to wear the heel booties…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and clinical record review, it was determined that the facility failed to ensure adequate supervision during a transfer for one of four residents reviewed (Resident 1). This was identified as a past noncompliance situation. Findings include: Review of Resident 1's Quarterly Minimum Data Set (MDS - periodic assessment of resident care needs) revealed under Section G - Functional Status, that the resident was totally dependent on two staff persons for transfers. Review of Resident 1's progress notes revealed a nurse's note on August 22, 2023, which stated: resident alert, at 5:50 am, resident said, when [nurse aide Employee E2] put her in her [wheelchair] while still on the Hoyer Lift, [Employee E2] try to pull her Hoyer pad up and the Hoyer tip hit her left neck. Further review of Resident 1's progress notes revealed an x-ray was obtained same day and revealed there were no injuries. Review of phone interview by the Director of Nursing (DON) with Employee E2 on August 24, 2023, revealed Employee E2 confirmed she Hoyer lifted [Resident 1] into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-06-16 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and procedure review and staff interview it was determined the facility failed to provide proper dialysis services for four of 5 residents reviewed. (Residents 20, 29, 51, and 117) Findings Include: Review of facility policy and procedure titled Hemodialysis Access Care revealed under the section for care of AVFs (Aterio-Venous fistula- device surgically connected to an artery and a vein in a person's arm for dialysis treatment) and AVGs (synthetic or animal derived tubing to connect the artery and vein) to prevent infection and/or clotting check the patency of the site at regular intervals. Palpate the site to feel the thrill or use a stethoscope to hear the bruit of blood flow through the access. An admission Minimum Data Set (MDS) assessment (mandated assessment of a resident's abilities and care needs) for Resident 20, dated May 18, 2023, revealed that Resident 20 had diagnoses that included Kidney Failure requiring Hemodialysis (process of cleaning the blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff and resident interviews it was determined the facility failed to ensure mediations were available for resident for three of 5 residents reviewed (Residents 68, 73, 137). Findings Include: Interview with Resident 68 on June 14, 2023, at 1:25 p.m. revealed that there are times the facility will run out of the resident's Latuda (antipsychotic medication). Review of Resident 68's clinical record revealed a physician's order dated February 10, 2023 for Latuda 80 mg (milligrams) twice daily for schizoaffective disorder (mental health disorder that is marked by a combination of schizophrenia symptoms, such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania). Review of Resident 68's April 2023 Medication Administration Record (MAR) revealed the resident did not receive Latuda 80 mg from April 1, 2023 through April 3, 2023, with nursing coding the medication as not being given due to awaiting delivery from the pharmacy. Review of Resident 68's progress notes revealed a nurse's note on April 3, 2023 which stated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-16 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on resident council interview and staff interviews, it was determined that the facility failed to ensure a nourishing snack is provided when 14 hours are between a substantial evening meal and breakfast the following day. Findings include: Reveal of the facility meal times revealed that dinner is served at 4:45 p.m. in the 2 central dining room. The breakfast meal is offered at 7:55 a.m. to those same residents. This is 15 hours and 10 minutes from one meal to the next. An interview conducted during the resident council interview on June 14, 2023, at 11:00 a.m. revealed that were not offered snacks at bed time. An interview with the Nursing Home Administrator was conducted on June 16, 2023 at approximately 1:00 p.m. confirmed that the residents were not being offered a snack at bedtime and confirmed if the residents are eating at 4:45 p.m. there is more than 14 hours before the 7:55 a.m. meal. The facility failed to serve a nourishing snack at bedtime with meals being spaced more than 14 hours apart. 28 Pa. Code: 201.14(a) Responsibility of license

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy and procedure review, observation, and resident and staff interviews it was determined the facility failed to ensure the privacy of resident's mail for one of one resident reviewed and residents during a group interview. (Resident 73) Findings Include: Review of Facility Policy and Procedure titled Mail and Electronic Communication, undated; revealed mail will be delivered to residents unopened. Staff members of this facility will not open mail for the resident unless the resident request them to do so. Observation on June 14, 2023 at 11:03 a.m. revealed Certified Nursing Employee E4 handing a package to Resident 73 that was opened. Interview with Resident 73 at the time of the observation revealed this was the first he/she was seeing the package and had not asked staff to open it. Further interview revealed he/she had received other packages in the past that had been opened before they were given to resident. Interview with Employee E13 on June 16, 2023 at 9:45 a.m. confirmed she had been holding the package at the front desk because the first name on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interview, it was determined that the facility failed to develop a care plan for ascites for one out of 33 residents (Resident 69). Findings include: Review of Resident 69's clinical record revealed that they were admitted to the facility on [DATE], with the diagnosis of ascites (abnormal build-up of fluid in the abdomen). Further review of the clinical record revealed that the careplan did not address the diagnosis. An interview with the Nursing Home Administrator on June 14, 2023, at 11:50 a.m. revealed that the resident did not have a care plan for ascites. 28 Pa Code 211.10(d) Resident care policies 28 Pa Code 211.11(d) Resident care plan 28 Pa. Code 211.12(c) Nursing services

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff and resident interview it was determined the facility failed to provide ADL care for a resident unable to complete on their own for one of 32 resident reviewed (Resident 73). Findings Include: Interview with Resident 73 on June 14, 2023 at 11:00 a.m. revealed they had not received a shower in three weeks time. Review of Resident 73's Quarterly Minimum Data Set (MDS-periodic assessment of resident needs), dated April 20, 2023 revealed the resident only needed supervision while bathing. Review of Resident 73's physician orders revealed an order dated March 9, 2021 for every Tuesday, Thursday, and Saturday please make sure CNA (certified Nursing Assistant) takes the resident to the shower room. Review of Resident 73's CNA task documentation from May 17, 2023 until June 15, 2023 revealed the resident had received only one shower during the 30-day period. Interview with the Director of Nursing and Nursing Home Administrator on June 16, 2023 at 10:45 a.m. confirmed Resident 73 did not receive showers as ordered by the physician. 28 Pa. Code 211.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical records review and staff interview, it was determined that the facility failed to ensure treatment and services necessary to monitor bladder functioning were implemented for one of the 33 residents reviewed (Resident 137). Findings include: Review of Resident 137's diagnosis list revealed acute Kidney Failure, and Obstructive Uropathy (disorder of the urinary tract that occurs due to obstructed flow). Review of Resident 137's attending physician progress notes dated May 24, 2023, revealed resident was seen by a Urologist (A medical doctor specializing in conditions that affect the urinary tract), foley catheter (flexible tube that a clinician passes through the urethra and into the bladder to drain urine) was removed. Review of the physician order dated May 24, 2023, revealed an order for a bladder scan every six hours if greater than 350 ccs, and a straight catheter for the resident every six hours for urinary retention. Review of Resident 137's May 2023, Treatment Administration Record (TAR) revealed that the bladder scan procedure to determine urinary retention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy and procedure review, clinical record review and staff interview it was determined the facility failed to monitor the nutritional status for 2 of five residents reviewed, (Residents 18 and 29) Findings Include: Review of facility policy and procedure titled Weight Assessment and Interventions revealed Residents are weighed upon admission and at intervals established by the interdisciplinary team and/or as ordered by the physician. The threshold for significant unplanned and undesired weight loss will be based on the following criteria. 1 month- 5% weight loss is significant, greater than 5% is severe. 6 months- 10% weight loss is significant; greater than 10% is severe. Review of Resident 18's physician orders revealed an order dated October 25, 2023 for daily weights. Review of Resident 18's weights revealed on December 17, 2023 the resident weighed 155.0 pounds and on June 6, 2023 the resident weighed 137.2 pounds which is an 11.48% loss. Review of Resident 18's Nutritional Risk Assessment, dated June 6, 2023 revealed under the Evaluate and Summary section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and staff interviews, it was determined that the facility failed to provide enteral nutrition (delivery of nutrition by a feeding tube) in accordance with physician's order for one of five residents receiving enteral feeding (Resident 414). Findings include: Clinical record review of Resident 414 revealed the following diagnoses: Parkinson's disease (a progressive disorder that affects the nervous system and the parts of the body controlled by the nerves), Gastro-Esophageal Reflux disease without esophagitis (a disorder where stomach acid repeatedly flows back into the tube connecting your mouth and stomach). During observations conducted on June 13, 2023, approximately 1:15 p.m., Resident 414 was actively receiving nourishment through enteral feeding (tube feed). Review of Resident 414's clinical record revealed the following order in the morning stop feed 0800. restart at 1200 .Glucerna 1.5 64ml/hr x 20 hr or until total nutrient 1280ml is infused. Provides 1920kcal, 105g prot, 2660ml nutrient +flush. AND in the evening start feed at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review and staff interview, it was determined the facility failed to provide respiratory care consistent with professional standards of practice, for one of 33 residents reviewed (Resident 20). Findings include: Observation conducted on June 13, 2023, at approximately 10:23 a.m. revealed Resident 20 was receiving oxygen therapy trough via nasal cannula (device that delivers extra oxygen to your nose through soft prongs) Review of Resident 20's clinical record on June 14, 2023, at approximately 9:25 a.m. failed to reveal any active orders for oxygen therapy via nasal cannula. Further review of Resident 20's clinical record revealed a care plan intervention for 2-3 L continuous oxygen via nasal cannula. Interview conducted with LPN E1 on June 14, 2023, at approximately 10:30 a.m. revealed that Resident 20 did not have an active order for oxygen therapy in his clinical records. Interviews conducted with the Director of Nursing (DON) on June 16, 2023, at approximately 12:15 p.m. confirmed that Resident 20 did not have an order for oxygen therapy. 28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and interview, it was determined that the facility failed to provide the necessary psychological services to attain or maintain the highest practicable mental and psychosocial well-being for one of six residents reviewed for mood and behaviors. (Resident 68) Findings include: During interview with Resident 68 on June 14, 2023 at 1:25 p.m., the resident was noted to have a flat affect (lacking emotion). Review of Resident 68's clinical record revealed diagnoses of Schizoaffective Disorder (mental health disorder that is marked by a combination of schizophrenia symptoms, such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania), Bipolar Disorder (mental health condition that causes extreme mood swings that include emotional highs called mania or hypomania and lows such as depression) Anxiety Disorder (excessive, uncontrollable and often irrational worry that can interfere with daily functioning), Major Depressive Disorder (persistent feeling of sadness and loss of interest), and Post-Traumatic Stress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that monthly medication regimen reviews were completed by a licensed pharmacist for one of five residents reviewed for unnecessary medications (Residents 27). Findings include: Clinical records review revealed Resident 27 was receiving multiple medications which include cardiac medication, insulin, anti-anxiety medication, and anti- psychotic medication The facility was requested to provide a medication regimen review report for Resident 27 for the last 12 months. Review of Resident 27's clinical record failed to reveal that a licensed pharmacist conducted a medication regimen review in the months of September and October 2022. Interview with the Director of Nursing on June 6, 2023, at 1:00 p.m., confirmed that Resident 27's medication regimen review was not done on September 2022, and October 2022. The facility failed to ensure monthly medication review was completed by a licensed pharmacist. 28 Pa. Code 211.5(h)Clinical records Previously cited 6/17/22 28 Pa. Code 211.12(d)(5)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview it was determined the facility failed to obtain lab services as ordered by the physician for two of 32 residents reviewed. (Residents 96 and 108) Findings include: Review of Resident 96's progress notes revealed the resident had a fall on April 22, 2023. The provider was notified and ordered a stat (urgent or immediate) UA (urinalysis - analysis of urine by physical, chemical, and microscopical means to test for the presence of disease) C&S (culture and sensitivity - tests for bacteria in the urine and what antibiotics will treat the bacteria). Review of Resident 96's laboratory results from April 24, 2023 revealed the results for the UA were: We were unable to perform the test specified because the specimen was not received. Review of Resident 96's progress notes revealed a nurse's note from April 25, 2023 which stated: resident urine sample noted in refrigerator. improper labeling noted. new sample with correct label placed in refrigerator. [lab] contacted for stat pick up. Review of Resident 96's laboratory results from April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-06-16 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, it was determined that the facility failed to notify the Office of the State Long Term Care Ombudsman of resident transfers in writing for five of 10 residents reviewed (Resident 10, Resident 17, Resident 93). Findings include: Review of Resident 10s clinical record revealed that the resident was transferred to the hospital on May 5, 2023. A written letter with the required content was not provided to the Office of the State Long-Term Care Ombudsman after transfer to the acute care facility occurred. Review of Resident 17's clinical record revealed that the resident was transferred to the hospital on March 25, 2023. A written letter with the required content was not provided to the Office of the State Long-Term Care Ombudsman after transfer to the acute care facility occurred. Review of Resident 93's clinical record revealed that the resident was transferred to the hospital on Febuary 14, 2023. A written letter with the required content was not provided to the Office of the State Long-Term Care Ombudsman after transfer to the acute care facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$40,019 in federal fines across 2 penalties.

  • $23,218 — penalty dated 2024-08-15
  • $16,801 — penalty dated 2024-05-06

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MARQUIS HEALTH SERVICES — 87 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.0-1.0 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 86 homes this chain runs (chain average 3.0★, per CMS)
1 of 5Avalon Rehabilitation And Healthcare CenterHamilton, NJ 1 of 5Bay Harbor Post Acute Healthcare CenterSalisbury, MD 1 of 5Blueberry Hill Rehabilitation And Healthcare CtrBeverly, MA 1 of 5Canterbury Rehabilitation And Healthcare CenterRichmond, VA 1 of 5Cape Cod Post Acute CareBrewster, MA 1 of 5Crest Pointe Rehabilitation And Healthcare CenterPt Pleasant, NJ 1 of 5Highland Park Rehabilitation And Healthcare CenterChelsea, MA 1 of 5Mount Holly Rehabilitation & Healthcare CenterLumberton, NJ 1 of 5Nashua Post Acute CareNashua, NH 2 of 5Arbor Ridge Rehabilitation And Healthcare CenterWayne, NJ 2 of 5Atlantic View Post AcuteNewport News, VA 2 of 5Bayview Rehabilitation and Healthcare CenterNorth Kingstown, RI 2 of 5Collingswood Rehabilitation And Healthcare CenterRockville, MD 2 of 5Elmhurst Rehabilitation and Healthcare CenterProvidence, RI 2 of 5Graduate Post AcutePhiladelphia, PA 2 of 5Heritage Hills Nursing & Rehabilitation CenterSmithfield, RI 2 of 5Laurel Brook Rehabilitation And Healthcare CenterMount Laurel, NJ 2 of 5Lawrence Rehab & Hcc/The Meadows At LawrenceLawrenceville, NJ 2 of 5Lawrence Rehabilitation HospitalLawrenceville, NJ 2 of 5Lighthouse Rehabilitation And Healthcare CenterRevere, MA 2 of 5Lincolnwood Rehabilitation and Healthcare CenterNorth Providence, RI 2 of 5North End Rehabilitation And Healthcare CenterBoston, MA 2 of 5Orchard Hill Rehabilitation And Healthcare CenterTowson, MD 2 of 5Palm Springs Post AcuteChelmsford, MA 2 of 5Riverview Healthcare CommunityCoventry, RI 2 of 5Roosevelt Rehabilitation And Healthcare CenterPhiladelphia, PA 2 of 5Southampton Rehabilitation And Healthcare CenterRichmond, VA 2 of 5Springfield Rehabilitation And Healthcare CenterSpringfield, PA 2 of 5Westgate Hills Rehab & Healthcare CtrBaltimore, MD 2 of 5Willow Brook Rehabilitation And Healthcare CenterWilmington, MA 2 of 5YORK Post AcuteYorktown, VA 3 of 5Alexandria Rehabilitation And Healthcare CenterAlexandria, VA 3 of 5Aspen Hill Rehabiliation & Healthcare CenterHaverhill, MA 3 of 5Belmont Bay Rehabilitation And Healthcare CenterWoodbridge, VA 3 of 5Brighton Post Acute CareBrighton, MA 3 of 5Cambridge Rehabilitation And Healthcare CenterMoorestown, NJ 3 of 5Capitol Rehabilitation And Healthcare CenterHarrisburg, PA 3 of 5Chelsea Rehabilitation And Healthcare CenterGoochland, VA 3 of 5Exton Post AcuteExton, PA 3 of 5Hampden Post AcuteWilbraham, MA

Showing 40 of 86; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CIBC BANK USAOrganization5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTERESTsince 10/07/2022
FRY, BEVERLYIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 10/07/2022
GRAHAM, LAURAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/26/2025
HARMAN, DINAIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 10/07/2022
POSEN, MINDEEIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; ADP OF THE SNFsince 10/07/2022
VIROJA, YOGESHIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 10/07/2022
LIVE WELL PLUS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/27/2024
MARQUIS LIMITED LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/07/2025
RELIANT PRO REHAB LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/07/2025
GRAF, ANDREWIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2022
FLAGLER, OSHERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/10/2026
LEVOVITZ, TZVIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/11/2025
NFR 2020 IRRV TROrganizationADP OF THE SNFsince 10/07/2022
QUINTO NEXGEN LLCOrganizationADP OF THE SNFsince 10/07/2022
RSBRMK HOLDINGS LLCOrganizationADP OF THE SNFsince 10/07/2022
SK NEXGEN TROrganizationADP OF THE SNFsince 10/07/2022
TRYKO NEXGEN HOLDINGS LLCOrganizationADP OF THE SNFsince 10/07/2022
UAK 2020 IRRV TROrganizationADP OF THE SNFsince 10/07/2022
UKR NEXGEN LLCOrganizationADP OF THE SNFsince 10/07/2022
WEST CHESTER REAL PROPERTY LLCOrganizationADP OF THE SNFsince 10/07/2022
YK NEXGEN TROrganizationADP OF THE SNFsince 10/07/2022
YR NEXGEN TROrganizationADP OF THE SNFsince 10/07/2022

CMS files one row per role, so the 33 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.3M
Net patient revenuemost recent cost report
-3.5%
Operating marginrevenue minus expenses
$1.0M
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 10%Other / private 9%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,168per month
≈ monthly operating cost
$323per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395740. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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