Aviata At Arbor Springs
1501 SE 24th Rd, Ocala, FL 34471 · For profit - Limited Liability company · 180 certified beds · (352) 629-8900 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has 1 actual-harm citation
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
- about 25% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.1% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.9% | 5.5% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.3% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.0% | 0.7% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 29.9% | 4.6% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.9% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.6% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.1% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.3% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.4% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.5% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.2% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.7% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.0% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.65 | 2.13 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.43 | 1.15 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 38.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 96 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.5%CMS range 26.9–54.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.1%CMS range 6.7–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 38.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.6–10.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 171.5 residents a day — about 95% occupied, or roughly 8 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.62 on weekdays — 11% thinner on weekends. RN hours go from 0.46 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.
- Actual harm · G2026-04-16 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were provided sufficient orientation for safe and orderly transfer/discharge, failed to ensure an effective discharge plan was developed and implemented, and failed to ensure attempts to meet the specific resident needs at the facility as the basis for transfer for 1 of 3 residents reviewed for discharge (Resident #2). The facility discharged Resident #2 to a receiving facility located at a significant distance from the resident's family members and identified support system, resulting in Resident #2 experiencing emotional distress, increased social isolation, and decreased access to family support.Findings include: Review of Resident #2's admission record showed the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include major depressive disorder, brief psychotic disorder, other specified persistent mood disorders, and generalized anxiety disorder.Review of Resident #2's Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were provided with written notice of transfer/discharge at least 30 days in advance for 2 of 3 residents reviewed for discharge (Residents #2 and #11). Findings include:1) Review of Resident #2's Nursing Home Transfer and Discharge Notice showed the resident was transferred to the receiving skilled nursing facility, located in Dunedin, Florida, on 2/20/2026. The notice was provided to the resident on 2/19/2026 with an effective date of 2/20/2026. The form was signed by the Director of Nursing, Staff A, Advanced Practice Nurse Practitioner (APRN) on 2/20/2026. The form had Resident #2's name printed and the resident signature line was blank.During an interview on 4/15/2026 at 9:42 AM, Resident #2 stated, [The Director of Nursing's name] lied and said I'm closer to my family, but I am not. I woke up, ate breakfast, went to bed and the nurse told me Pack your [s.], you're leaving. I never signed any forms, but somebody signed my discharge form and it was not my signature.During an interview on 4/15/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that all drugs and biologicals used in the facility were stored and labeled in accordance with current professional standards, including proper refrigeration and expiration dates for six of seven medication carts observed for medication labeling and storage.Findings include: During an observation of medication cart #1 on [DATE] at 8:25 AM with Staff A, Registered Nurse (RN), there was an unlabeled medication cup with 12 pink tablets, and an unlabeled medication cup with 2 white tablets. There was one opened Lispro Insulin with no date opened or expiration date, one Novolog insulin with expiration date of [DATE], one opened Lantus insulin with no date opened or expiration date, one unopened Novolog insulin with pharmacy instruction to refrigerate until opened, and one unopened Novolog insulin with pharmacy instructions to refrigerate until opened. During an interview on [DATE] at 8:25 AM, Staff A, RN, stated, There should not be any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a safe, clean and homelike environment related to broken and damaged wall tiles in the resident shower room. During an interview on 03/06/2026 at 9:05 AM, Resident #14 stated that there was a missing shower tile in the shower room, and she caught her toe on it in January. During an observation on 03/06/2026 at 9:29 AM, there were seven broken wall tiles in the 400's hall shower room on the wall adjacent to the door. Two tiles were chipped with sharp edges exposed, leaving an uneven surface with deteriorating grout. During an interview on 03/06/2026 at 11:47 AM, the Maintenance Assistant stated, Those tiles are in disrepair. I tour the shower rooms daily, but I was not able to come through this one yet. Review of policy and procedure titled, Maintenance last approval date of 01/15/2026 read, The facility's physical plant and equipment will be maintained through a program of preventive maintenance and prompt action to identify areas/items in need of repair. Procedure: The Director of Environmental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prevent the possible spread of infection when failing to perform hand hygiene during medication administration in 6 of 9 observation of medication administration.Findings include: During an observation of medication administration for Resident #9 on 3/6/2026 at 8:25 AM, Staff A, Registered Nurse (RN), was observed approaching the medication cart without performing hand hygiene, unlocked the medication cart, activated and typed on computer and prepared Resident #9's medications. Staff A, RN, was observed to pop the medication out of the blister pack directly into their hand and place the medications into the medication cup each time for 13 medications. Staff A, RN, entered Resident #9's room without performing hand hygiene, touching the overbed table and bed controls, donned gloves without performing hand hygiene took the residents blood pressure, and administered the medications. During an observation of medication administration for Resident #11 on 3/6/2026 at 8:35 AM, Staff A, RN, returned to the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to notify the resident and the resident's representative of the transfer and the reasons for the move in writing in a language and manner they understand for 3 of 3 residents, Residents #1, #4, and #5, reviewed for discharge and/or transfer. Findings include: Review of Resident #1's clinical record contained a document titled SNF/NF [skilled nursing Facility/Nursing Facility] to hospital Transfer Form that read, Sent to [name of hospital] 11/13/2025 00:30 [12:30 AM]. Review of Resident #1's clinical record contained a document titled Nursing Home Transfer and Discharge Notice dated 11/13/2025 transferred to [name of hospital]. Review of Resident #1's clinical record did not contain documentation of the resident and the resident's representative being notified in writing of the transfer and the reason for the transfer. Review of Resident # 4's clinical record contained a document titled SNF/NF to hospital Transfer Form that read, Sent to [name of hospital]. Dated 11/11/2025 11:00 [AM]. Review of Resident #4's clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff followed infection control standards for transmission-based precautions to prevent the possible spread of infection and communicable diseases for 1 of 3 residents reviewed for infection prevention and control practices, Resident #2.Findings include: Review of the clinical record for Resident #2 documented the resident was admitted into the facility on [DATE] with a diagnosis of pseudomonas aeruginosa (a bacteria that is considered to be a multi-drug-resistant organism) a urinary tract infection (UTI). Review of Resident #2's physician orders dated 12/10/2025 read Contact isolation for pseudomonas aeruginosa in urine (UTI). Review of the Isolation precaution signage posted on the PPE (personal protective equipment) rack read Stop - Contact precautions everyone must: clean their hands, including before entering and when leaving the room, with soap and water. Providers and staff must also: put on gloves before room entry.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were labeled, failed to ensure medications were secured in 3 of 7 halls, failed to label and remove expired medication in 3 of 7 medication carts, and failed to keep refrigerator logs updated in 1 of 3 medication rooms.Findings include: 1) During an observation on [DATE] at 10:42 AM, Resident #183 was lying in bed. There was one bag of Daptomycin 650 MG [milligram]/50 ML [milliliter] antibiotic medication. The infusion bag or the intravenous line were not dated. During an interview on [DATE] at 9:28 AM, the Director of Nursing (DON) stated, The IV tubing should be dated. During an interview on [DATE] at 1:20 PM, the DON stated, We do not have any policy for dating intravenous lines. 2) During an observation on [DATE] at 10:10 AM, Resident #50 was sitting on the side of her bed. There were two inhalers and one medicine cup containing white cream on the overbed table (Photographic evidence obtained). During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-22 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to maintain complete and accurately documented medical records for wound care for 1 of 3 residents reviewed for wound care (Resident #107), for 2 of 4 residents intravenous (IV) therapy (Residents #178 and #183), and for 3 of 9 residents reviewed for medication management (Residents #15, #120 and #187). Findings include: 1) Review of Resident #107's physician order dated 7/15/2025 read, Wound: Right heel Cleanse with normal saline, pat dry, skin prep and LOA [Leave Open to Air] daily and PRN [as needed] every day shift for Wound care. Review of Resident #107's Treatment Administration Record (TAR) for August 2025 for right heel wound care showed no entries documented on 8/9/2025. Review of Resident #107's physician order with the start date of 7/3/2025 and discontinuation date of 7/15/2025 read, Wound Care (Coccyx): Cleanse with wound cleanser, pat dry, apply cmc [carboxymethylcellulose] fiber and medical grade honey to wound bed, cover with silicone bordered super absorbent dressing daily and as needed every day shift for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow infection control practices for tracheostomy care for 1 of 3 residents reviewed for respiratory services (Resident #116) and failed to ensure staff performed hand hygiene and followed Enhanced Barrier Precautions (EBP) instructions to prevent the possible spread of infection and communicable diseases.Findings include: 1) During an observation on 8/21/2025 at 1:30 PM, Staff B, Licensed Practical Nurse (LPN), entered Resident #116's room. Staff B donned personal protective equipment (PPE), set the sterile field to provide tracheostomy care, placed sterile gloves in the field, performed hand hygiene, donned sterile gloves, removed and disposed of the inner cannula, did not clean the site, and inserted a new cannula. Staff B doffed the gloves, performed hand hygiene, donned sterile gloves, and cleansed the outside area of the tracheostomy. Staff B removed the gloves, did not perform hand hygiene, and donned new pair of gloves and cleansed the wound near the tracheostomy. Staff B did not remove her gloves,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-22 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the residents' right to formulate advance directives was honored for 1 of 7 residents reviewed (Resident #143).Findings include: During an interview on [DATE] at 4:20 PM, Resident #143 stated, I have requested to be a DNR (Do Not Resuscitate).Review of Resident #143's Advance Directives Discussion Document dated [DATE] showed the resident's wish to withhold cardiopulmonary resuscitation.Review of Resident #143's Do Not Resuscitate (DNR) Order form signed by the resident on [DATE] documented the resident refused cardiopulmonary resuscitation (CPR) and directed that CPR be withheld or withdrawn from him. The form was not signed by the physician.Review of Resident #143's progress note dated [DATE] read, HPI [History of Present Illness]. Discussed advance care planning with patient. Patient would like to be a DNR. Patient is alert and oriented x 4 . Deemed it is perfectly capable of making decisions of a [Sic] being a DNR. Patient will be changed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · Dcited before2025-08-22 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents received the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) within the required time frame for 1 of 3 residents reviewed for beneficiary notification (Resident #191).Findings include:Review of Resident #191's SNF Beneficiary Notification Review read, Medicare Part A Skilled Services Episode Start Date: 3/7//25, Last covered day of Part A Service: 6/12/25. The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted.Review of Resident #191's Notice of Medicare Non-Coverage (NOMNC) notice showed the resident's Medicare coverage for current skilled services would end on 6/12/2025. The resident acknowledged the receipt of the notice and signed it on 6/11/2025.During an interview on 8/19/2025 at 11:20 AM, the Social Services Director stated, My assistant and I are responsible for the SNF ABN and NOMNC review with the residents and/or representatives, their signing the forms, and filing the signed forms appropriately in their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-22 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an accurate Level I Preadmission Screening and Resident Review (PASRR) screen was completed and failed to coordinate assessments for the residents with newly evident or possible serious mental disorder for 1 of 2 residents reviewed for behavioral diagnosis (Resident #22).Findings include: Review of Resident #22's admission record showed the resident was admitted on [DATE] with diagnosis including but not limited to generalized anxiety (onset date of 7/15/2025), major depressive disorder (onset date of 8/20/2025), and bipolar disorder (onset date of 8/20/2025). Review of Resident #22's PASRR dated 7/15/2025 showed no mental illness to include depression disorder, anxiety disorder, or bipolar disorder under Section I. PASRR Screen Decision Making.Review of Resident #22's physician order dated 7/15/2025 read, Clonazepam Oral Tablet 1 MG [milligram] (Clonazepam), Give 1 tablet by mouth every 12 hours for Anxiety.Review of Resident #22's physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Peripherally Inserted Central Catheter (PICC) dressings were changed as ordered for 2 of 10 residents reviewed for intravenous (IV) therapy (Residents #178 and #183) and failed to ensure residents received blood pressure medications as ordered for 1 of 7 residents reviewed for medication management (Resident #101). Findings include: 1) During an observation on 8/18/2025 at 10:39 AM, Resident #183 was lying in bed. There was a double lumen PICC line on the resident's left upper arm with a transparent dressing dated 8/8/2025, with dry black matter (Photographic evidence obtained). During an interview on 8/18/2025 at 10:39 AM, Resident #183 stated, My IV dressing was last changed on the 8th [8/8/2025] during my hospital stay. During an observation on 8/19/2025 at 8:30 AM, Resident #183 was lying in bed. There was a transparent dressing with gauze under the dressing dated 8/18/2025. During an observation on 8/21/2025 at 8:02 AM, Resident #183 was lying in bed. There was an IV transparent dressing with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer oxygen at the ordered flow rate for 2 of 3 residents reviewed for respiratory services (Residents #8 and #184).Findings include:1) During an observation on 8/18/2025 at 10:48 AM, Resident #184 was lying in bed, being administered oxygen at 2 liters per minute via nasal cannula.During an observation on 8/19/2025 at 10:39 AM, Resident #184 was lying in bed, with oxygen being administered at 2 liters per minute via nasal cannula.Review of Resident #184's physician order dated 8/12/2025 read, Oxygen at 3 liters/min [minute] via Nasal Cannula continuous every shift.During an observation on 8/20/2025 at 2:54 PM with Staff K, Licensed Practical Nurse (LPN), Resident #184 was being administered oxygen at 3 liters per minute.During an interview on 8/20/2025 at 2:54 PM, Staff K, LPN, stated, [Resident #184's name] has orders for oxygen to be administered at 3 liters per minute. I had to readjust his oxygen. Nurses are supposed to check every shift the residents' oxygen flow rate.During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident assessments accurately reflected each resident's status for 1 of 3 residents reviewed for nutrition, Resident #3. Findings include: Review of Resident #3's annual Minimum Data Set (MDS) dated [DATE] showed the resident was not on a therapeutic diet while a resident at the facility under Section K- Swallowing/Nutritional Status. Review of Resident #3's physician order dated 11/18/2024 read, Regular diet Regular texture, regular/thin consistency, CCD NAS (Controlled Carbohydrate Diet No Added Salt) diet. During an interview on 5/8/2025 at 10:13 AM, the MDS Coordinator stated, [Resident #3's name] MDS will have to be modified to reflect she was on a controlled carbohydrate diet back in November. During an interview on 5/8/2025 at 10:48 AM, the Director of Nursing stated, The MDS should be accurate, reflecting the correct information pertaining to the resident.
- Potential for harm · Dcited before2025-05-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received care and services according to professional standards of practice for 2 of 6 residents reviewed for IV (Intravenous) therapy, Residents #6 and #3. Findings include: 1) During an observation on 5/8/2025 at 5:40 AM, Resident #6 was sleeping. The resident had a single lumen midline catheter to her left upper arm, infusing IV fluids. The transparent dressing over the midline insertion site was lifting up at the edges. Under the transparent dressing, there was a gauze that had dried blood on it; occluding the view of the insertion site. The dressing was dated 4/29/2025. Review of Resident #6's physician order dated 4/29/2025 read, Insert midline: May use 1% Lidocaine for IV insertion one time only for IV hydration for one day. Review of Resident #6's physician order dated 5/1/2025, with discontinued date of 5/2/2025 read, Change Left arm midline catheter dressing every week with transparent dressing. Review of Resident #6's medication administration record (MAR) for May 2025 showed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents' drug regimen were free from unnecessary antibiotic use based on adequate indications to reduce the risk of the development of antibiotic-resistant organisms for 1 of 3 residents reviewed for infection, Resident #7. Findings include: Review of Resident #7's physician order dated 5/4/2025 read, Ertapenem Sodium injection solution reconstituted 1 GM [gram], Inject 1 gram intramuscularly one time a day for UTI [Urinary Tract Infection] for 10 days. Review of Resident #7's physician order dated 5/4/2025 read, Urinalysis w [with]/reflex culture one time only related to quadriplegia, unspecified. Review of Resident #7's physician progress note dated 5/4/2025 read, Assessment/Plan: 1. Trach bleeding/Dark urine: Improved: No further episodes of bleeding from trach. Secretions are normal (pale yellow) in color, consistency. Eliquis was put on hold - but no improvement in color of urine. He has had history of UTI with brown-colored urine in March 2025. Ordered UA [urinalysis]/UC [urine culture] yesterday but do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement the antibiotic stewardship program by failing to monitor the use of antibiotics to reduce the risk of the development of antibiotic-resistant organisms for 1 of 3 residents reviewed for infection, Resident #7. Findings include: Review of Resident #7's admission record showed diagnoses that included, but not limited to, acute and chronic respiratory failure with hypoxia, personal history of traumatic brain injury, traumatic subarachnoid hemorrhage without loss of consciousness, tracheostomy status, gastrostomy status, neuromuscular dysfunction of bladder, post traumatic seizures, and quadriplegia. Review of Resident #7's physician order dated 5/4/2025 read, Urinalysis w [with]/reflex culture one time only related to quadriplegia, unspecified. Review of Resident #7's physician order dated 5/4/2025 read, Ertapenem Sodium injection solution reconstituted 1 GM [gram], Inject 1 gram intramuscularly one time a day for UTI [Urinary Tract Infection] for 10 days. Review of Resident #7's physician progress note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received the correct oxygen flow rate for 1 of 3 residents, Resident #6, reviewed for respiratory services. Findings include: During an observation on 3/6/2025 at 9:18 AM Resident #6 was lying in bed with oxygen being administered at 2 liters per minute via tracheotomy mask. During an observation on 3/6/2025 at 12:54 PM with the Director of Nursing (DON), Resident #6 was lying in bed. Oxygen was being administered at 2 liters via tracheostomy mask. Review of Resident #6 physician order dated 2/19/2025 read, Trach Ventilator Setting: FI027 [fraction of inspired oxygen], 5Lo2 (5 liters oxygen) humidified. Review of Resident #6 admission Record documented the resident was admitted on [DATE] with diagnosis that includes but not limited to chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease, and sleep apnea. During an interview on 3/6/2025 at 12:56 PM the DON stated, Resident #6 has orders for 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were transferred out of bed using mechanical lift for 1 of 3 residents reviewed, Resident #4. Findings include: Review of Resident #4's admission record showed the resident was admitted on [DATE] with diagnoses including type 2 diabetes mellitus with diabetic neuropathy, essential hypertension, hyperlipidemia, obesity, depression, sleep apnea, muscle weakness, neuralgia and neuritis, Transient Ischemic Attack (TIA) and cerebral infarction, and anemia. Review of Resident #4's care plan showed the resident was at risk for decreased ability to perform ADLs (Activities of Daily Living) in bathing, grooming, personal hygiene, dressing, eating, bed mobility, transfer, locomotion and toileting related to activity intolerance, CVA (Cerebrovascular Accident), recent hospitalization, and recent illness. During an interview on 8/21/2024 at 10:00 AM, Resident #4 stated, The Hoyer lift had dead batteries for 3 days, Friday [8/16/2024], Saturday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a clean and homelike environment (Photographic evidence obtained). Findings include: During an observation on 8/21/2024 at 10:22 AM, there was a dead brown small pest in a cobweb noted high on the left side of the bed directly below the ceiling tiles in Resident #5's room. During an interview on 8/21/2024 at 10:22 AM, Resident #5 stated, I don't want bugs in my room. During an observation on 8/21/2024 at 10:41 AM, the baseboard in Resident #1's room was peeling away from the wall and there were multiple dead brown small pests inside the baseboard. There were three dead brown small pests inside the cobwebs high on the walls. There were two dead brown small pests above the windows and one on the left side of the bed below the ceiling tiles, all three in cobwebs. During an interview on 8/21/2024 at 10:41 AM, Resident #1 stated, I see live bugs crawling all over especially in the bathroom. If they sprayed in here, I don't remember. I don't know if those bugs are alive or dead bugs on the walls, but they are gross. They…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice when a dietary supplement for wound healing was not provided as ordered for 1 of 3 residents, Resident #2. Findings include: Record review of Resident #2's clinical record revealed resident was admitted with diagnosis that included pressure ulcers, paraplegia, muscle wasting, and atrophy. Review of Resident #2's physician orders dated 8/14/2024 read Juven [a supplement that provides essential nutrients for wound healing] two times a day for supplement Juven 1 packet w/(with) 8 oz (ounces) water BID (twice a day). Review of Resident #2's Medication Administration Record (MAR) dated 8/1/2024 - 8/31/2024 revealed that Juven was not documented as administered on 8/16, 8/17, 8/18 (2 doses), 8/21 (2 doses), and 8/22. There was no documentation in the chart where the doctor or nutritionist was informed that Juven was not available and was not administered. During an interview on 8/21/2024 at 2:50 PM, Resident #2 stated, I'm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure resident environment was free of accident hazards by failing to ensure locks on the beds worked for 1 of 3 residents reviewed for accidents, Resident #2. Findings include: During an interview on 8/31/2024 at 2:50 PM, Resident #2 stated, I tried to transfer to the bed from the wheelchair, which I have done for years. The bed was not locked. The bed moved and I fell to the floor. The bed would not lock. It was broke. Review of Work Order #5582 for Resident #2's bed dated 8/1/2024 showed it read, Room/Area: [Resident #2's room number] . Comments: bed wheels replaced 8/2/24. Review of Work Order #5641 for Resident #2's bed dated 8/13/2024 showed it read, Notes: Resident stated that the bed is not going down. It is causing resident to be unable to on his feet. During an interview on 8/22/2024 at 12:51 PM, the Maintenance Director stated, The bed would not lock, and an order was placed in TELLS [communication tool for maintenance work orders]. I do not have a routine schedule to routinely check the beds to make sure the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-23 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration, failed to ensure enhanced barrier precautions were followed and failed to ensure staff performed hand hygiene and followed infection control standards during wound care to prevent possible spread of infection and communicable diseases. Findings include: 1. During an observation on 5/21/2024 at 5:00 AM, Staff A, Registered Nurse (RN), unlocked the medication cart and obtained a blood glucose monitoring machine, blood glucose strips and alcohol wipe without performing hand hygiene. Staff A entered Resident #140's room, donned gloves without performing hand hygiene and obtained the blood glucose sample for testing. Staff A doffed gloves and exited the room without performing hand hygiene and returned to the medication cart. During an observation on 5/21/2024 at 5:05 AM, Staff A, RN, unlocked the medication cart and prepared Resident #460's medications without performing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered appropriately for 3 of 9 reviewed residents with enteral tube, Residents #91, #96, #151, and for 1 of 2 residents with central catheters, Resident #260. Findings include: 1. During an observation of medication administration on 5/22/2024 at 10:45 AM, Staff D, Registered Nurse (RN), prepared 5 medications for Resident #91. Staff D entered Resident #91's room and disconnected the enteral feeding from the pump and from the resident. Staff D did not verify gastrostomy tube placement and immediately administered 60 milliliters of water by pushing the piston of the feeding syringe and not letting water flow via gravity. Staff D administered all 5 medications one after the other without flushing the enteral feeding tube between medications. All 5 medications were administered by pushing down the piston of the syringe and not by gravity flow. Staff D flushed the enteral tube with 15 milliliters of water. During an interview on 5/22/2024 at 10:55 AM, Staff D, RN, stated, I should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents received wound care treatment in accordance with professional standards of practice for 4 of 4 residents reviewed for wound care, Residents #91, #73, #133 and #155. Findings include: 1. Review of Resident #91's admission record showed the resident was most recently admitted on [DATE] with diagnoses including gastrostomy status, colostomy status, acute and chronic respiratory failure with hypoxia, tracheostomy status, and stage 4 pressure ulcer of sacral region. Review of Resident #91's nursing progress notes dated 5/18/2024 at 7:56 PM read, Family performed wound care on resident by themselves. Family was educated on the importance of infection control and safety precautions. During an interview on 5/21/2024 at 4:10 PM, Resident #91's Representative stated, I changed his dressing because they didn't. I told the nurse that. The dressing was in need of getting done. During an observation on 5/22/2024 at 6:40 AM, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received appropriate care and services for enteral nutrition for 2 of 4 residents reviewed for gastric feeding tubes, Residents #96 and #151. Findings include: 1. During an observation on 5/20/2024 at 9:30 AM, Resident #96's tube feeding formula bottle and water bag were empty. The feeding machine was beeping. There was an empty Jevity 1.5 formula bottle with no labeling. During an observation on 5/21/2024 at 12:25 PM, Resident #96 was receiving Jevity 1.5 via feeding tube at 50 milliliters per hour. During an observation on 5/22/2024 at 7:30 AM, Resident #96 was receiving Jevity 1.5 via feeding tube at 50 milliliters per hour. During an observation with Staff D, Registered Nurse (RN), on 5/22/2024 at 11:55 AM, Staff D confirmed Resident #96's feeding rate was 50 ml/hr [milliliter per hour] and the auto flush rate was running at 60 ml/hr. Review of Resident #96's physician order dated 5/17/2024 showed the order read, Enteral Feed Order one time a day Jevity 1.5 @ 55 ml/hr x 20 hrs on 2 pm off…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure medical records were accurate for 4 of 4 residents reviewed for wound care, Residents #91, #73, #133 and #155, for 1 of 2 residents with central catheter, Resident #260, and for 1 of 4 residents with feeding tube, Resident #151. Findings include: 1. Review of Resident #91's admission record showed the resident was most recently admitted on [DATE] with diagnoses including gastrostomy status, colostomy status, acute and chronic respiratory failure with hypoxia, tracheostomy status, and stage 4 pressure ulcer of sacral region. Review of Resident #91's Treatment Administration Record (TAR) for May 2024 showed no entries documented on 5/1/2024, 5/2/2024, 5/3/2024, 5/7/2024, 5/8/2024, and 5/16/2024 for Cleanse coccyx with n/s [normal saline] saline, pat dry, apply medi-honey and collagen particles, cover with Calium alginate, top with bordered foam dressing every day shift related to pressure ulcer of sacral region, stage 4. Start Date:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for language and communication for 1 of 3 residents reviewed, Resident #155. Findings include: During an interview on 5/20/2024 at 10:31 AM, Resident #155 stated in Spanish, I only speak Spanish and at times I have a hard time communicating with staff. Review of Resident #155's Medicare 5-Day Minimum Data Set (MDS) dated [DATE] showed the assessment read, Section A: Identification information. A110. Language: Spanish. Review of Resident #155's care plan did not include language or communication as a focus. During an interview on 5/22/2024 at 12:22 PM, the MDS Coordinator stated, I don't see where he is care planned for communication. I will translate for him. Nurses who take care of him and communicate with him in Spanish. The social services also speaks Spanish. We spoke to therapy to get him a picture board. Review of the facility policy and procedures titled Plans of Care with the last approval date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received appropriate respiratory care services for 2 of 5 residents reviewed for respiratory care, Residents #91 and Resident #96. Findings include: 1. Review of Resident #91's admission record showed the resident was admitted on [DATE] with diagnoses including acute and chronic respiratory failure with hypoxia and tracheostomy status. Review of Resident #91's physician orders showed an order dated 3/28/2024 for administration of oxygen at 4 liters/minute via tracheostomy collar, with humidification every shift and as needed. Review of Resident #91's physician order dated 5/6/2024 read, Suction tracheostomy tube as needed to clear airway. Document results in PN [progress notes] as need for trach [tracheostomy] care. During an observation on 5/20/2024 at 10:30 AM, Resident #91 was in bed with a tracheostomy collar, receiving oxygen at 5 liters per minute. During an observation on 5/22/2024 at 6:02 AM, Resident #91 was in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-20 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure 2 of 2 residents (Resident #21 and Resident #80) received a Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN Form 10055) as required. Findings include: 1. Review of the Notice of Medicare Non-Coverage form for Resident #21 revealed the skilled nursing services would end on 10/10/2022. Review of the Beneficiary Protection Notification Review form completed by the Social Services Director revealed the facility/provider initiated Resident #21's discharge from Medicare Part A Services when his benefit days were not exhausted. Review of Resident #21's medical records did not reveal any documentation that Resident #21 had been provided the SNF ABN Form 10055 to inform her or her representative of potential liability for payment and related standard claim appeal rights. 2. Review of the Notice of Medicare Non-Coverage form for Resident #80 revealed the skilled nursing services would end on 9/7/2022. Review of the Beneficiary Protection Notification Review form completed by the Social Services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 3 of 7 residents reviewed for central venous access devices (Residents #131, #107, and #239) and for 1 of 4 residents reviewed for gastrostomy tube (Resident #113). Findings include: 1. During an observation on 1/17/2023 at 9:25 AM, Resident #131 was sitting up at bed side with a single lumen midline. The dressing was dated 1/10/2023 and was covered with a transparent dressing, with gauze under the dressing. During an interview on 1/17/2023 at 9:25 AM, Resident #131 stated, Staff have not changed my IV [intravenous] dressing in a long time. The staff do not take care of it. Review of the admission record for Resident #131 revealed he was admitted to the facility on [DATE] with the diagnoses including but not limited to a history of osteomyelitis (bone infection), type 1 diabetes mellitus with foot ulcer, cardiac arrest, hereditary and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care services in accordance with professional standards of practice for 5 of 8 residents reviewed for respiratory care (Residents #30, #81, #113, #390, #392). Findings include: 1. During an observation on 1/17/2023 at 9:13 AM, Resident #390 was lying in bed wearing a nasal cannula with oxygen running at 2 liters per minute. No time and date were noted on tubing. During an interview on 1/17/2023 at 9:13 AM, Resident #390 stated that she has used oxygen since she was admitted to the facility. During an observation on 1/18/2023 at 10:25 AM, Resident #390 was sitting in his wheelchair with oxygen running at 2 liters per minute via nasal cannula. Review of the admission record for Resident #390 revealed the resident was admitted to the facility on [DATE] with the diagnoses including but not limited to other orthopedic aftercare, fracture of orbital floor, left side, subsequent encounter for fracture with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-20 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that all drugs and biologicals used in the facility were stored and labeled in accordance with professional standards in 4 of 6 medication carts (300 hall cart, 400 hall cart, south front cart and 5 acute cart) and failed to ensure medications were secured (photographic evidence obtained). Findings include: 1. On [DATE] at 8:45 AM, during an observation of the 5 acute cart with Staff A, Licensed Practical Nurse (LPN), there were one unopened Levemir flex touch pen and three Aplisol injectables that required refrigeration and expired on [DATE], [DATE] and [DATE], respectively. During an interview on [DATE] at 8:45 AM, Staff A, LPN, stated that the Levemir flex touch pen was unopened, and three Aplosol injectables should have been in the refrigerator and not in cart. 2. On [DATE] at 9:00 AM, during an observation of the 400 hall cart, there were two Timolol eye drops, one opened Ciprodex ear drops, and one opened Polymyxin eye drops,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure foods and beverages were stored in a safe and sanitary manner. Findings include: During the tour of the facility main kitchen with the Certified Dietary Manager (CDM) on 1/17/2023 beginning at 9:15 AM, there were an opened bag of raw chicken breast, an opened bag of raw beef patties, and an opened box of omelets stored in the walk-in freezer exposing the food items to drying out and freezer burn. In the main food preparation/production area, there were three serving scoops, two serving ladles, and two serving spoons observed in a utensil storage drawer that had a buildup of food residue on them. The utensil storage drawer had numerous food particles and crumbs in two of three storage drawers used for clean utensil storage. During an interview on 1/17/2023 at 9:30 AM, the CDM acknowledged the open bags of food items stored in the walk-in freezer and stated they should have been closed after the needed items were removed from the bags of raw foods. The CDM verified the dirty utensils stored in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-20 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a minimum data set (MDS) assessment was completed in a timely manner for 1 of 4 residents reviewed for timely submission of the MDS, Resident #116. Findings include: Review of Resident #116's MDS records showed the facility had completed an admission MDS on 9/7/2022. Further review of the records did not reveal a completed Quarter 1 MDS on 12/8/2022 when Resident #116's Quarter 1 MDS was due. Resident #116's Quarter 1 MDS was 27 days overdue on 1/18/2023. During an interview on 1/18/2023 at 12:57 PM, the MDS Coordinator verified Resident #116's Quarter 1 MDS had not been completed in a timely manner.
- Potential for harm · Dcited before2023-01-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records were accurate and complete for 4 of 7 reviewed residents (Residents #76, #107, #131, and #239). Findings include: 1. During an observation on 1/17/2023 at 9:25 AM, Resident #131 was sitting up at bed side with a single lumen midline. The dressing was dated 1/10/2023 and was covered with a transparent dressing, with gauze under the dressing. During an interview on 1/17/2023 at 9:25 AM, Resident #131 stated, Staff have not changed my IV [intravenous] dressing in a long time. The staff do not take care of it. Review of the admission record for Resident #131 revealed he was admitted to the facility on [DATE] with the diagnoses including but not limited to a history of osteomyelitis (bone infection), type 1 diabetes mellitus with foot ulcer, cardiac arrest, hereditary and idiopathic neuropathy, and sepsis, resistance to multiple antibiotics, and enterocolitis due to clostridium difficile. Review of the Treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-02-06 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure nurse staffing information was posted on a daily basis. Findings include: During an observation on 2/6/2025 at 8:45 AM, upon entrance to the facility, the nurse staffing information posted in the front lobby was dated 2/3/2025. During an interview on 2/6/2025 at approximately 9:00 AM, the Administrator stated it was the expectation to have the staffing information posted and readily available with the correct information at the beginning of each shift, and the facility had no policy for posting the nurse staffing.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to AVIATA HEALTH GROUP — 50 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 2.7 | -0.7 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 49 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 49; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| 24TH ROAD PARENT LLC | Organization | DIRECT OWNERSHIP INTEREST | since 11/15/2023 |
| ASP FL LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 11/15/2023 |
| FREUND, NOCHUM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 11/15/2023 |
| PEART, SOPHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/25/2024 |
| SIVASEKARAN, RATNASABAPATHY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2024 |
| DAGAN, AMITAI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| GOLDBERGER, ABRAHAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| GOLDBERGER, FAIGY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| HERSKOWITZ, ELIEZER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| HERSKOWITZ, YAAKOV | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| TRAVITSKY, AARON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/22/2025 |
| ASPIRE HEALTHCARE LLC | Organization | ADP OF THE SNF | since 11/15/2023 |
CMS files one row per role, so the 15 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105465. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.