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Aviata At Coral Bay

2939 S Haverhill Rd, West Palm Beach, FL 33415 · For profit - Limited Liability company · 120 certified beds · (561) 641-3130 Medicare & Medicaid certified

Call the home — (561) 641-3130 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Sep 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$9,770 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $9,770 in federal fines (most recent 2023-12-14)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4996 10th Avenue, North, Suite 6
Pharmacy
2675 S Military Trl · (561) 964-2307 · Call to confirm hours
Grocery
5247 10th Ave N · (561) 434-0029 · Call to confirm hours
Park
501-599 Martin Ave · (561) 642-2090 · Typically dawn to dusk
Place of worship
5050 10th Ave N · (561) 632-8080

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.0%8.7%15.4%better
Long-stay residents who lose too much weight7.9%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms1.4%4.6%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%2.5%3.3%better
Long-stay residents whose ability to walk worsened1.6%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.2%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers6.8%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control2.4%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.3%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication2.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%94.7%79.4%better
Short-stay residents rehospitalized after admission27.7%26.1%22.6%worse
Short-stay residents with an outpatient ER visit4.8%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days1.362.131.67better
Long-stay outpatient ER visits per 1,000 resident days0.901.151.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.4%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
65.7%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 65.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 35 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.4%CMS range 31.0–52.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.4–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 3.5–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.001.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.77
RN hours/ resident / day
0.63
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.56
RN hoursweekends
27.2%
Total nursing turnover
27.3%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 112.2 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 3.58 on weekdays — 13% thinner on weekends. RN hours go from 0.86 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 27% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-04-10)
13
at the previous standard inspection (2023-12-14)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Actual harm · G2023-12-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to ensure care and services for tube feeding for 2 of 2 sampled residents for tube feeding resulting in significant weight loss (Resident #62), and failure to provide tube feeding as ordered (Resident # 287). The findings included: The facility's policy titled Enteral Feeding-Enteral Nutrition Pump effective 11/30/14, and revised 11/12/18, revealed Nurses administer enteral feeding when volume control is indicated and as ordered by physician. The facility's policy titled Weighing the Resident effective 11/30/14, and revised 10/04/21, revealed Residents will be weighed unless ordered otherwise by the physician: . Admission/re-admission x 3 days . Weekly x 4 weeks . Monthly thereafter . As needed Weights will be completed as indicated and documented in the clinical record .When there is a significant variance from the previously recorded weight the scale should be re-balanced and the resident re-weighed and a licensed nurse to validate.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide follow-up care for a surgical wound in a timely manner as evidenced by not attending to follow up surgical appointment and not informing the surgeon of the worsening condition of the resident's wound for 1 of 3 sampled residents (Resident #1).The findings included:Record review revealed Resident #1 was admitted to the facility on [DATE] with diagnoses included Diabetes, Chronic Kidney Disease, and Right Below the Knee Amputation, status post left foot toes amputation. A comprehensive assessment dated [DATE] documented the resident was cognitively intact and required partial/moderate assistance with activities of daily living. A review of Resident #1's care plan revealed the resident did not have a care plan for the left foot surgical wound. A review of Resident #1's orders revealed an order dated 03/10/25 for intravenous (IV) antibiotics for 25 days (until 04/05/25) , and an order dated 03/12/25 to follow up with the surgeon and infectious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy review, the facility failed to maintain a dryer drum in a sanitary manner for 1 of 3 dryers observed in the laundry room, failed to provide a gown for sorting in the sorting area of the laundry room, failed to keep a broom and pan off of the floor in the laundry room; and failed to properly clean and disinfect a glucometer per facility policy. The findings included: 1. The facility's policy titled Cleaning and Disinfection the Meter with no date, revealed to disinfect: open the towelette container and pull out 1 towelette and close the lid. Wipe the entire surface of the meter 3 times horizontally and 3 times vertically using 1 towelette to clean blood and other body fluids. Carefully wipe around the test strip port by inverting the meter so that the test strip port is facing down. This prevents disinfectant liquid from entering the meter. Properly dispose of the used towelette. Treated surface must remain wet for recommended contact time .do not wrap the meter in a wipe. Once contact time is complete, wipe meter dry. On 04/08/25 at 11:19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide maintenance and housekeeping services in a manner to provide a safe, clean, home like environment. The findings included: 1). In the common area inside of the lobby/reception area, at the entrance to the courtyard, it was noted that there were 14 out of 16 lights that did not work and that another light was flashing off and on. 2). In the Main Dining Room on the second floor, the following were noted: A. There was an unidentified residue on the windows and the tint that was applied to the interior of the windows was peeling. B. there was an accumulation of dust in the air vent over the hand washing sink. C. The ceiling inside of the entrance to the second floor was unfinished and needed to be sanded and painted. 3). The frame and the door to the elevator by the Main Dining Room on the first and second floor was noted to have areas of peeling paint and linoleum on the floor in the elevator was peeling and damaged. 4). In the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to maintain the call device within reach for 1 of 10 residents observed (Resident #83). The findings included: A record review revealed that Resident #83 was admitted to the facility on [DATE]. Her diagnoses included Chronic Obstructive Pulmonary Disease, Emphysema. The Minimum Data Set assessment dated [DATE] showed Resident #83's BIMS was 00 which indicated that Resident #83 had significant cognitive impairment. During observations on 04/07/25 at 12:00 PM, 04/08/25 at 8:00 AM, 04/08/25 at 5:14 PM, and 04/09/25 at 8:05 AM, the call device was located on the floor beneath Resident #83's bed. The call bell was not within reach of Resident #83. During an interview with Resident #83 on 04/09/25 at 11:30 AM, the surveyor asked the resident if she knew what the white plastic covered piece, the call bell, was used for. The surveyor held it in the surveyor's hand to show it to the resident. The resident answered yes, that's the call bell. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to file a grievance in a timely manner for 1 of 8 sampled residents, as evidenced by Resident #55 who had been missing her clothing for almost a month. The findings included: Record review revealed Resident #55 was admitted to the facility on [DATE]. Review of the current Minimum Data Sheet (MDS) dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 14, on a 0 to 15 scale, indicating no cognitive impairment. During an interview on 04/07/25 at 9:42 AM, when asked if she was getting everything she needed, Resident #55 stated, I have not gotten any of my clean clothes back in almost a month. When asked how long she had been at the facility, Resident #55 stated, I have been here a little over a month. During an interview on 04/08/25 at 9:51 AM, when Resident #55 was complimented on the dress she was wearing, she stated, It's not mine. I haven't had my laundry back in 3 to 4 weeks. During an interview on 04/08/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to provide a PASRR (Preadmission Screening and Resident Review) Level 2 when the Level 1 screening indicated the need, for 1 of 24 sampled residents (Resident #57). The findings included: Record review revealed Resident #57 was readmitted to the facility on [DATE]. The current Minimum Data Set, dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score 15, on a 0-15 scale, indicating no cognitive impairment. Review of Resident #57's medical diagnoses on 04/08/25 indicated that she had a history of anxiety disorder (excessive worry about situations) and bipolar disorder (mental illness that causes intense shift in mood). Review of a PASRR Level 1 for Resident #57 dated 05/26/22, did not indicate that Resident #57 had a diagnosis of anxiety disorder. Review of a psychotherapy note dated 08/14/23, documented Resident #57 had a history of depression associated with bipolar disorder due to loss of independence with declining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review; the facility failed to provide Physician ordered wound care post dermatology procedure for 1 of 1 resident sampled for skin condition (Resident #104). The findings included: Resident #104 was admitted to the facility on [DATE] with diagnoses that included Cerebral Infarction, and Atrial Fibrillation. His Brief Interview for Mental Status (BIMS) score was 14 on the quarterly Minimum Data Set (MDS) with an assessment reference date of 03/08/25. This indicated the resident had intact cognition. On 04/07/25 at 10:19 AM an interview was conducted with Resident #104. He stated he had a [NAME] procedure to his upper back. When he went back to the dermatologist for a follow up visit, the Physician told him he had an infection in the wound because wound care was not done. Record review revealed the resident had a [NAME] (a precise micrograpic surgery to remove skin cancer) procedure on 03/10/25 at a dermatologist's office. The resident returned to the facility with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to provide supervision to prevent the elopement of 1 of 3 residents reviewed for wandering and elopement, Resident #81. The findings included: The facility's policy 'Elopement/Wandering Risk Guideline' with a reference date of 09/21/16 and a revision date of 08/01/20, provided by the facility did not address 1:1 supervision to prevent elopement. Record review for Resident #81 revealed that the resident was admitted to the facility on [DATE]. According to the resident's most recent complete assessment, a Quarterly Minimum Data Set (MDS), dated [DATE], Resident #81 had a Brief Interview for Mental Status (BIMS) score of 01. Progress notes and Interviews with staff confirmed that the resident was alert and oriented and able to make his own decisions for day to day activities. The MDS documented that Resident #81 displayed wandering behaviors each day of the 7-day look back period. The assessment documented that the resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, policy review, and an interview, the facility failed to provide respiratory care in accordance with Professional Standards of Practice for 2 Residents (Residents #61, #54) of 2 residents reviewed for respiratory care. The findings included: According to a review of the Policy and Procedures for Oxygen Therapy, the procedure for oxygen therapy included to start the oxygen flow rate at the prescribed liter flow. 1. Resident #54 was admitted to the facility on [DATE]. Her diagnoses included Heart Failure, Morbid Obesity, and Chronic Obstructive Pulmonary Disease. A review of the Minimum Data Set (MDS) quarterly assessment completed on 02/16/25 revealed that Resident #54 had a Brief Interview for Mental Status score of 14, this indicated that she was cognitively intact. The focus of Resident #54's care plan last revised 02/06/24 said that the resident had respiratory issues related to shortness of breath, and that the resident received oxygen therapy secondary to Congestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, record review, and interview, the facility failed to follow proper procedure for providing side rails as evidenced by failure to do an evaluation and get a consent signed prior to installing side rails for 1 of 24 residents observed (Resident #422). The findings included: Review of the policy titled Side Rail/Bed Rail dated 04/19/2018, documented, in part, Procedure: Prior to installation of a side rail/bed rail complete the side rail/bed rail evaluation to evaluate the resident for risk of entrapment. Review the risk and benefits with the resident or representative. Obtain consent from the resident or resident representative. Obtain physician order for side rail/bed rail. Update the care plan and [NAME]. An observation on 04/09/25 at 1:52 PM, revealed bilateral one quarter side rails on Resident #422's bed. During an interview on 04/09/25 at 1:58 PM, when asked when he got the side rails, Resident #422 stated, They put them on this afternoon. The sister of Resident # 422…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2025-04-10 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record and policy review, the facility failed to provide a well-balanced diet that meets nutritional needs and honors residents' preferences for 2 of 5 residents sampled for food preferences (Resident #16 and Resident #51). The findings included: The facility's policy titled Dining and Food Preferences which originated 05/2015 and revised and 10/2022 revealed The Registered Dietician/Nutritionist (RDN) or other clinically qualified nutrition professional will review, and after consultation with the resident, adjust the individual meal plan to ensure adequate fluid volume and appropriate nutritional content for residents/patients that do not consume certain foods or food groups. The individual tray assembly ticket will identify all food items appropriate for the resident/patient based on diet order, allergies and intolerances, and preferences. 1. Resident #51 was admitted to the facility on [DATE] with diagnoses that included Acute and Chronic Respiratory Failure with Hypoxia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide restorative therapy as recommended by the Director of Physical Therapy for 2 of 2 sampled residents (Resident #62, and Resident #104.) The findings included: 1. Review of the record revealed Resident #62 was initially admitted on [DATE] with the admitting diagnosis of Paraplegia (the inability to voluntarily move the lower parts of the body.) Review of the current Minimum Data Set (MDS) assessment dated [DATE] documented Resident #62 had a Brief Interview for Mental Status (BIMS) score of 15, on a 0 to 15 scale, indicating the resident was cognitively intact. During an interview on 04/07/25 at 10:23 AM, when asked if he received any kind of therapy, Resident #62 stated he wasn't sure what kind of therapy he received but was pretty sure it was called restorative therapy. When asked how often he received it, he stated it wasn't that often because they don't have a lot of staff available to provide it; but when he received it, it helped. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately document narcotic administration for 2 of 6 residents reviewed (Resident #79 and Resident #377). The findings included: 1. Review of the record revealed Resident #377 was admitted on [DATE] with a diagnosis of Encephalopathy (a condition where there is brain disease, damage or malfunction). Review of the current Minimum Data Set (MDS) assessment dated [DATE] documented Resident #377 had a Brief Interview for Mental Status (BIMS) score of 11, on a 0 to 15 scale, indicating the Resident had moderate cognitive impairment. Review of the current orders revealed Resident #377 had an active order for Lorazepam 0.5mg tablet one tablet by mouth every 8 hours as needed. 2. Review of the record revealed Resident #79 had an initial admission of 04/04/23 and re-entry on 08/15/24 with a primary diagnosis of Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non-dominant side (a condition where there is paralysis and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a pneumococcal vaccination to a resident who consented to receive the pneumococcal immunization for 1 of 5 residents sampled for immunizations (Resident #32). The findings included: Resident #32 was admitted to the facility on [DATE] with diagnoses that included Dementia, Congestive Heart Failure, and Type 2 Diabetes Mellitus. His Brief Interview for Mental Status (BIMS) score was 2 on the quarterly minimum data set with an assessment reference date of 02/23/25. This indicated the resident had severe cognitive impairment. On 04/09/25 at 4:00 PM an interview was conducted with the Infection Preventionist and the Director of Nurses (DON). A record review was conducted of 5 residents for receiving flu and pneumonia vaccines. A consent to receive a pneumonia vaccine was signed on 09/05/24 for Resident #32. There was no record in the electronic health record (EHR) that this vaccine was administered. The DON and Infection Preventionist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical and administrative record review and interviews, the facility failed to ensure that the staff consistently implemented the system of medication records that enables periodic accurate reconciliation and accounting for all controlled medications. Failed to ensure prompt identification of loss or potential diversion of controlled medications and the determination of the extent of loss or potential diversion of controlled medications for 3 of 3 residents (Residents #1, #2 and #3). The findings included: 1) Review of the clinical record for Resident # 1 physician prescriptions revealed that the physician prescribed on 08/08/24 Dilaudid Oral Tablet 8 mg (Hydromorphone HCL) Give 1 tablet by mouth every 8 hours as needed for pain per pain management, and Xtampza ER Oral Capsule ER 18 mg Give 1 capsule by mouth every 12 hours for pain. Review of the Medication Monitoring/Control Record and the corresponding Medication Administration Record (MAR) revealed that the nurses did not consistently document the administration of the Dilaudid/Hydromorphone tab 8 mg one tablet by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to provide evidence that allegations for abuse and neglect were thoroughly investigated. This is evidenced by the facility's failure to provide evidence conducting thorough investigations for 2 of 3 sampled residents (Residents #1 and #2). The findings included: Review of the facility's policy titled Abuse, Neglect, Exploitation & Misappropriation, Revision Date 11/16/22, documented regarding investigation: The Abuse Coordinator or his/her designee shall investigate all reports or allegations of abuse, neglect, misappropriation and exploitation. A Social Service representative may be offered in the role of resident advocate during any questioning of or interviewing of residents. Investigations will be accomplished in the following manner. Preliminary Investigation: Immediately upon investigation of abuse or neglect, the suspect(s) shall be segregated from residents pending the investigation of the resident allegation. The nurse or Director of Nursing/designee shall perform and document a through nursing evaluation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical and administrative record review and interviews, the facility failed to consistently provide effective pain management by failing to obtain pain medication refills in a timely manner to ensure 1 of 3 residents reviewed (Resident #1), did not have extended periods of time without pain medications. The findings included: Review of the clinical record for Resident # 1 revealed that the resident was admitted to the facility on [DATE] with pertinent diagnoses which included: Intervertebral disc displacement lumbar region, pain in left foot, pain in right foot, low back pain, pain in joints of right hand, opioid dependence with other opioid-induced disorder, idiopathic peripheral autonomic neuropathy, peripheral vascular disease, and Diabetes Mellitus with Diabetic Neuropathy. Review of the physician prescriptions revealed that the physician prescribed on 08/08/24 Dilaudid Oral Tablet 8 mg (Hydromorphone HCL) Give 1 tablet by mouth every 8 hours as needed for pain per pain management; and Xtampza ER…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide supervision to prevent an elopement for 1 of 3 resident reviewed for elopement risk (Resident #1). The findings included: Resident #1 was admitted to the facility on [DATE]. Diagnoses included End Stage Renal Disease, Diabetes, Generalized Anxiety Disorder, and Unspecified Mood Disorder. A comprehensive assessment dated [DATE] documented Resident #1 was cognitively intact and required partial/moderate assistance with activities of daily living. The resident was assessed and care planned for at risk for elopement on 05/03/24. The resident had interventions in place. On 06/19/24 at 11:00 AM, Resident #1 exited the facility. The resident was returned to the facility at 12:30 PM by law enforcement. Facility investigation revealed Resident #1 exited the facility at approximately 5:00 AM on 06/19/24. Resident #1 was returned to the facility at 5:15 AM by staff. No additional interventions were put in place. An interview was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to honor choices for 3 of 7 sampled residents. The facility failed to provide the requested RSV (Respiratory Syncytial Virus) vaccine for Resident #22. The facility failed to provide showers as per resident request and facility schedule for Residents #23 and #24. The findings included: 1) During an interview on 12/11/23 at 12:59 PM, Resident #22 stated he had not received the RSV vaccine that he had requested months ago. When asked who he spoke with, the resident stated the Assistant Director of Nursing (ADON). When asked how she responded, Resident #22 stated someone told him either when it was available or when they have enough people for a batch. Review of the record revealed Resident #22 was admitted to the facility on [DATE]. Review of the current Minimum Data Set (MDS) assessment dated [DATE] documented the resident had a Brief Interview for Mental Status (BIMS) score of 15, on a 0 to 15 scale, indicating the resident was cognitively intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review, the facility failed to ensure a safe and comfortable environment for 2 of 2 sampled residents. Staff were aware of missing dentures for Resident #18 and their policy was not followed related to loss or theft. Resident #22 requested that his dripping bathroom faucet be fixed, and it was not completed timely. The findings included: 1) Review of the policy Personal Property - loss or theft revised 07/24/17 documented, Process: . 5. An employee receiving a concern regarding lost or missing item(s) from a resident or resident representative will initiate a Complaint/Grievance form or electronic equivalent. During an observation and interview on 12/11/23 at 3:10 PM, Resident #18 was noted with just her upper dentures, as her lower lip was obviously sunken into her mouth. When asked if she had her lower dentures, Resident #18 stated she did not and that she did not recall when she lost them. Review of a written complaint to the State Agency dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure accuracy of the Minimum Data Set (MDS) assessments related to medications for 2 of 5 sampled residents (Resident #18 and #23), and for 1 of 3 sampled resident discharges (Resident #81). The findings included: 1) Review of the record revealed Resident #18 was admitted to the facility 12/18/20. Review of the current MDS assessment dated [DATE] documented Resident #18 received an insulin injection on 7 of 7 days during the look-back period of 10/17/23 through 10/23/23. Review of the corresponding Medication Administration Record (MAR) revealed Resident #18 was ordered Levemir insulin every night at bedtime. Further review revealed the resident did not receive any insulin on 10/20/23. During an interview on 12/14/23 at approximately 4:30 PM, the Regional Nurse Consultant agreed with the findings. 2) Review of the record revealed Resident #23 was admitted to the facility 04/20/18. Review of the current MDS dated [DATE] documented the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to develop a care plan for 4 of 23 sampled residents: a resident with an indwelling catheter (Resident #75), residents with oxygen (Resident #14 and #31), and a resident with a Peg tube (Resident #62); and implement a care plan for a resident with a Peg tube (Resident #62). The findings included: 1) Resident #62 was initially admitted to the facility on [DATE] with diagnoses that included post Cerebral Infarction, Dysphagia, and Aphasia. The admission assessment dated [DATE] revealed the resident was admitted with a Peg tube (Percutaneous Endoscopic Gastrostomy which is a tube that brings nutrition directly into the stomach). His admission weight dated 08/23/22 was 172 pounds and his feeding was Jevity 1.5 CAL @ 65ml (milliliters (ml) per hour (hr) x 20 hours. A Brief Interview of Mental Status (BIMS) was not able to be performed per the resident's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 11/25/23. This MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to coordinate hospice services for 1 of 1 sampled resident, after having been treated at the hospital (Resident #14). The findings included: Review of the record revealed Resident #14 was admitted to the facility on [DATE] with hospice services in place. As per the electronic medical record census report, Resident #14 was last readmitted to the facility on [DATE], after a short hospitalization, with the payor source documented as the hospice provider. Review of the current Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #14 was terminal and was receiving hospice services. The MDS overview then documented a discharge assessment was completed on 11/18/23 and an entry assessment was completed on 11/21/23. No other MDS was pending or in progress after 11/21/23. Review of the current orders, both in the electronic and paper records, lacked a current order for hospice services. Review of the progress notes since the readmission date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure proper care and services for 1 of 1 sampled resident who had an indwelling urinary catheter (Resident #75). The findings included: Review of the policy Urinary Catheter Care revised 09/05/17 documented, Procedure: . Remove catheter securement device while maintaining connection with drainage tube. Clean catheter tubing with soap and water, starting close to urinary meatus (opening), cleaning in circular motion along its length for about 4 inches, moving away from the body. Rinse well using the same motion. Reattach catheter securement device. Observations on 12/11/23 at 9:36 AM, 12/12/23 at 11:06 AM, and 12/13/23 at 4:14 PM revealed Resident #75 had a urinary drainage device, as the urine collection bag was noted hanging from an open drawer in the resident's nightstand. Observation of the urine in the tubing revealed it was cloudy (Photographic Evidence Obtained). Resident #75 lacked any type of anchoring device…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure proper care and services for 3 of 3 sampled residents utilizing oxygen (Residents #14, #23, and #31). The findings included: Upon request of the policy related to oxygen maintenance and use, the Regional Clinical Director provided their Administration of Medication - Oral policy, revised 08/15/19, and stated oxygen is a medication, so should be administered as per physician order and this policy. When asked specifically about oxygen tubing changes, the Regional Clinical Director stated there should be a physician order to follow. 1) During an observation on 12/11/23 at 10:29 AM, Resident #14 was noted in bed. Next to her bed was a running oxygen concentrator, set at about 2 liters/minute, with the tubing running over to the nightstand, and the nasal canula lying directly on top of the nightstand (Photographic Evidence Obtained). The oxygen tubing lacked any date and there was no bag to properly store and document the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to identify and clarify a physician's order for a drug with no dosage strength during monthly drug regimen review for 1 out of 7 residents observed for medication pass observation (Resident #70). The findings included: Review of the facility's policy titled, Medication Regimen Review (MRR) with a revision date of 08/17/23 included the following: The Consultant Pharmacist will conduct MMRs if required under a Pharmacy Consultant Agreement and will make recommendations based on the information available in the resident's health record. The facility and Consultant Pharmacist will follow guidance outlined in the CMS State Operations Manual Appendix PP and current practice guidelines, for the appropriate provision of pharmaceutical care. Record review for Resident #70 revealed the resident was admitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes Mellitus and Other Sequelae Following Unspecified Cerebrovascular Disease.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure appropriate behavior monitoring for 1 of 5 sampled residents reviewed for unnecessary medications (Resident #18). The findings included: Observations on 12/11/23 and 12/12/23 throughout the day revealed Resident #18 sporadically yelling out. The resident would have intervals of loudly yelling out, sometimes heard through a closed door. At other times the resident would be quiet and appeared content. Review of the record revealed Resident #18 was originally admitted to the facility on [DATE], with a current readmission on [DATE]. Review of the current orders revealed Resident #18 was on Xanax for anxiety, and Olanzapine for a bipolar disorder. Review of the current orders and record lacked any monitoring for behaviors. Further review of the record revealed in October 2023, Resident #18 exhibited behaviors of agitation, calling out, or screaming on 5 of 93 shifts. Interventions for behaviors, to include one-to-one attention, position…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to serve food in a sanitary manner. The findings included: On 12/11/23 at 7:37AM, an initial tour was conducted of the main kitchen with the Certified Dietary Manager. The following was observed: (1) A test of the red bucket revealed that the solution was 150 ppm instead of 200-400 ppm. (2) A fire extinguisher was hanging from the ceiling over a stainless-steel table, the bottom of the extinguisher is rusted. (3) The ceiling tiles in the kitchen are broken and there is black dust all over it. (4) The stove and the oven are dirty with grease and burnt on food. (5) The plate lowerator that clean plates are placed, is dirty with stains of food. On 12/11/23 at 12:20 PM, an interview was conducted with the Certified Dietary Manager to review the findings. She acknowledged the findings. On 12/14/23 at 11:20 AM, a tour of the facility nourishment pantries was conducted with the Certified Dietary Manager. The first-floor pantry had a leak in the ceiling coming from the second-floor pantry refrigerator that is located right above it.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review, the facility failed to implement their policy for Enhanced Barrier Precautions (EBP) for 2 of 2 sampled residents observed receiving high contact resident care activities (Residents #75 and #62). The facility had 20 current residents on Enhanced Barrier Precautions at the time of the survey. The findings included: Review of the policy Enhanced Barrier Precautions dated 09/01/22 documented, Policy: Enhanced barrier precautions (EBP) is used to reduce the spread of Multidrug-resistant organisms (MDROs) among residents by utilizing gloves and gowns for high contact resident care activities. Definitions: Indwelling medical device - includes but is not limited to central lines, urinary catheter, feeding tube, tracheostomy, and ventilator. High contact care activity - provide opportunities for transfer of MDRO to staff hands and clothing. High contact care activities include: . device care or use, such as . urinary catheter, feeding tube, . 1) During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the pneumococcal vaccine for 1 of 1 sampled resident, as requested by Resident #22. The findings included: During an interview on 12/11/23 12:59 PM, Resident #22 stated he had requested to receive the most current pneumonia (pneumococcal) vaccine at the facility months ago. When asked who he spoke with, Resident #22 named the Assistant Director of Nursing (ADON). Review of the record revealed Resident #22 was admitted to the facility on [DATE]. Review of the current Minimum Data Set (MDS) assessment dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 15, on a 0 to 15 scale, indicating he was cognitively intact. Review of the most current comprehensive MDS assessment dated [DATE], documented it was very important for Resident #22 to be involved in all his daily preferences. Review of the record lacked any evidence for the provision of the pneumococcal vaccine. During an interview on 12/13/23 at 12:51 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meals that were prepared and served in a sanitary manner and in a manner to prevent the formation of pathogens that cause foodborne illness. The findings included: 1). During the initial kitchen tour, accompanied by Staff A, Cook, Staff A stated that the Dietary Manager was on vacation and would not be at the facility during the survey and stated that she was the designated person in charge of the kitchen in the absence of the Dietary Manager. The following were noted: a. There was an accumulation of residue on the blade of the can opener. b. The unit that mounted the can opener was noted to be encrusted with food residue. c. There was an accumulation of residue inside of the kettle used for making batches of tea. d. There was an accumulation of debris underneath the tea machine. e. The portion scale was noted to have what appeared to be rust on the platform of the scale as well as the body of the scale. f. Numerous cutting boards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act on a change in condition in a timely manner for 3 of 3 residents reviewed for hospitalizations (Residents #8, #52, and #89). The findings included: A review of the facility's policy and procedure on Notification of Change in Condition, revised 09/21/17, documented: The nurse to notify the attending physician and resident Representative when there is a significant change in the patient. The nurse to complete an evaluation of the patient/resident. Document the evaluation in the medical records. Licensed Practical Nurse (LPN) will notify the Registered Nurse (RN) on shift with a suspected change of condition of a resident observed by that LPN, to complete an assessment. The nurse will contact the physician. In the event that the attending physician does not respond in a reasonable amount of time, the Medical Director may be contacted. If the Medical Director does not respond, call 911 and document in the medical record. 1. Resident #8 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the facility in a clean, comfortable and home like environment on 1 of 2 units (200 unit). The findings included: An environmental tour was conducted on 08/17/22 at 11:30 AM with the Plant Operations Director and House Keeping Manager. The following was observed: 1. room [ROOM NUMBER] had missing slates on window blinds, bathroom light fixture with debris and insect carcasses, and air conditioner unit with dust and debris. 2. room [ROOM NUMBER] air conditioner unit with dust and debris, bathroom floor border separating. 3. room [ROOM NUMBER] air conditioner unit with dust and debris, paint on wall peeling, bathroom floor border separating, and bathroom paint peeling. 4. room [ROOM NUMBER] air conditioner unit with dust and debris, bathroom floor tiles loose. room [ROOM NUMBER] air conditioner unit with dust and debris, walls with nails and stains. The Plant Operations Director and House Keeping Manager acknowledged the above.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ADL (Activities of Daily Living) Care in the form of shower per resident's preference and according to determined schedule for 1 of 4 residents reviewed for ADLs, (Resident #42). The findings included: Resident #42 was admitted to the facility for current stay on 10/19/20. According to a Quarterly Minimum Data Set (MDS), dated [DATE], Resident #42 had a Brief Interview for Mental Status (BIMS) score of 8, indicating 'moderately impaired'. The MDS documented that Resident #42 required Extensive to limited assistance and 'one person physical assist' for Activities of Daily Living (ADLs) with the exception of eating and locomotion on unit. The assessment documented that Resident #42 required 'Physical help in part of bathing activity' with 'One person physical assist' and that the resident was ambulatory with the use of a walker and/or a wheelchair. The assessment documented that Resident #42 was 'always incontinent' of urine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide restorative services to 4 of 4 residents reviewed for Restorative care (Residents #59, #20, #79, and #21). The findings included: A review of the facility's policy Restorative Nursing Services, revised 08/24/17, documented: Restorative Nursing will be provided to residents as indicated upon evaluation to assist in achieving the highest practicable level of physical functioning as possible. Therapy may refer a resident to restorative upon discharge from therapy services as deemed appropriate. Restorative programs provided by Restorative Nursing Assistants will be documented each time the program is provided on the Restorative Tracking Form. A weekly restorative nursing assistant note will also be completed weekly on the progress of the program on the restorative Tracking Form. Restorative programming will be included in the resident written plan of care. 1.) Resident #59 was admitted to the facility on [DATE] with multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to provide services to accurately monitor weight, feed resident and prevent weight loss for 1 of 3 residents reviewed for nutrition, (Resident #65). The findings included: On 08/15/22 at 12:43 PM, Resident #65 was observed resting in bed with eyes closed. A family member at the bedside said he feeds the resident when he is there. On the same day, preliminary record review showed Resident #65 was admitted to the facility on [DATE] after a stroke. Additional diagnoses included Dementia, Diabetes, Anemia, and Protein-Calorie Malnutrition. The resident's height and weight were documented as 66 tall and 117 pounds on 07/06/22, the day prior to admission. The admission progress note identified +2 (moderate) pitting edema to her arms and +3 (severe) pitting edema to both legs caused by fluid retention. Review of the comprehensive assessments completed on 07/18/22 and 08/11/22 showed BIMS (Brief Interview for Mental Status) exam scores…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-18 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, policy review and record review, the facility failed to maintain accurate documentation of regular maintenance, compatibility, and areas of entrapment for 3 of 3 residents observed for use of bed rails (Residents #12, #30 and #244). The findings included: On 08/15/22 at 9:24 AM, Resident #12 was noted to have bilateral side rails in the raised position for use on the bed. The side rails were tall, rectangular metal half-rails with multiple gaps between the bars, large enough for a limb to be trapped. On 08/15/22 at 10:37 AM, Resident #244 was observed in bed, with the same half-rails as described above in the raised position for use on the bed. While demonstrating continuous full body movements, the resident was also tightly gripping the right siderail with both hands pulling it toward him. Resident #244 has advanced Parkinsons with Dementia, as well as vision and hearing deficits. On 08/15/22 at 12:06 PM, Resident #30 was noted to have side rails on the bed in the raised position for use, however the rails were one-quarter to one-third the length of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$9,770 in federal fines across 1 penalty.

  • $9,770 — penalty dated 2023-12-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVIATA HEALTH GROUP — 50 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 4 of 52.7+1.3 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 49 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Aspire At EvansFort Myers, FL 1 of 5Aviata At BenevaSarasota, FL 1 of 5Aviata At Big BendPerry, FL 1 of 5Aviata At Bryan DairyLargo, FL 1 of 5Aviata At FletcherTampa, FL 1 of 5Aviata At Palma Sola BayBradenton, FL 1 of 5Aviata At Saint LucieFort Pierce, FL 1 of 5Aviata At SarasotaSarasota, FL 1 of 5Aviata At SeminoleSeminole, FL 1 of 5Aviata At The BayTampa, FL 1 of 5Aviata At The PalmsPalm Harbor, FL 1 of 5Aviata At VeniceVenice, FL 2 of 5Aviata At Arbor SpringsOcala, FL 2 of 5Aviata At BradentonBradenton, FL 2 of 5Aviata At BrentwoodLecanto, FL 2 of 5Aviata At Colonial LakesWinter Garden, FL 2 of 5Aviata At EnglewoodEnglewood, FL 2 of 5Aviata At Grand OaksPalm Coast, FL 2 of 5Aviata At Green Cove SpringsGreen Cove Springs, FL 2 of 5Aviata At GreenacresGreen Acres, FL 2 of 5Aviata At Lakeside OaksDunedin, FL 2 of 5Aviata At OakfieldBrandon, FL 2 of 5Aviata At Santa BarbaraCape Coral, FL 2 of 5Aviata At South DaytonaSouth Daytona, FL 2 of 5Aviata At TallahasseeTallahassee, FL 2 of 5Aviata At The HarborSafety Harbor, FL 2 of 5Aviata At The Sea - PasadenaSouth Pasadena, FL 2 of 5Aviata At The Sea - Pompano BeachPompano Beach, FL 2 of 5Aviata At West Palm BeachWest Palm Beach, FL 2 of 5Aviata at Sand KeyClearwater, FL 3 of 5Aspire At Ridge HavenNew Port Richey, FL 3 of 5Aviata At BrooksvilleBrooksville, FL 3 of 5Aviata At Central ParkBrandon, FL 3 of 5Aviata At CountrysidePalm Harbor, FL 3 of 5Aviata At JacksonvilleJacksonville, FL 3 of 5Aviata At North Fort MyersN Ft Myers, FL 3 of 5Aviata At RosewoodOrlando, FL 3 of 5Aviata At San JoseJacksonville, FL 3 of 5Aviata At St CloudSaint Cloud, FL 3 of 5Aviata At The Sea - Harbor BeachFort Lauderdale, FL

Showing 40 of 49; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
2939 S HAVERHILL RD OPCO PARENT LLCOrganizationDIRECT OWNERSHIP INTERESTsince 12/01/2023
2939 S HAVERHILL RD OPCO HOLDCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 12/01/2023
FREUND, NOCHUMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2023
MARKHOFF, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/15/2024
RODRIGUEZ, YANITZAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/07/2024
DAGAN, AMITAIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
GOLDBERGER, ABRAHAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
GOLDBERGER, FAIGYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
HERSKOWITZ, ELIEZERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
HERSKOWITZ, YAAKOVIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
TRAVITSKY, AARONIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/01/2025
ASPIRE MGT LLCOrganizationADP OF THE SNFsince 12/01/2023

CMS files one row per role, so the 15 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.6M
Net patient revenuemost recent cost report
-12.3%
Operating marginrevenue minus expenses
$195K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 5%Other / private 22%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $195K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$315per resident / day
operating cost
$9,571per month
≈ monthly operating cost
$280per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105795. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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