Prescott Valley Nursing & Rehabilitation
3380 North Windsong Drive, Prescott Valley, AZ 86314 · Non profit - Corporation · 58 certified beds · (928) 775-0045 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Aug 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0608, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,278 in federal fines (most recent 2025-07-11)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (59%) runs well above the national median (45%)
- about 17% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.4% | 10.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.1% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.8% | 3.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 2.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.3% | 12.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.7% | 21.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.9% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.9% | 4.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.5% | 10.6% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.4% | 87.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 31.2% | 23.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 18.8% | 10.4% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 247 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 141 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 40% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.4%CMS range 58.7–68.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 9.3–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 64.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 76.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 86.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.8%CMS range 3.6–9.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.95 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.55 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.49 hrs/resident/day on weekends vs 3.13 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.39 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 11 most serious are shown; the remaining 22 are one tap away and print in full.
- Actual harm · Gcited before2025-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of clinical record, and facility policy, the facility failed to ensure adequate supervision consistent with the resident's needs was provided to one resident (#3) to prevent an accident of spilling a hot liquid beverage. The deficient practice resulted in the resident sustaining a burn.-Findings include:Resident #3 was admitted to the facility May 31, 2025, with diagnoses of encephalopathy, attention and concentration deficit, cognitive communication deficit, frontal lobe and executive function deficit, weakness, and Alzheimer's disease.A brief interview for mental status (BIMS) assessment dated [DATE] revealed the resident had a score of 2, indicating severe cognitive impairment.The General Progress note dated May 31, 2025, revealed Resident #3 arrived via transport in a wheelchair, was a 2-person transfer into bed, and required 2-person assistance to change. Per the documentation, the resident was unable to verbalize needs or acknowledge the use of the call light, was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-11 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that residents were provided copies of their personal and medical records upon written request within the required timeframe for one resident (#82). The deficient practice could result in resident rights being violated.Findings include:Resident #82 was admitted to the facility on [DATE], with diagnoses that included lack of coordination, difficulty walking, weakness, anemia, repeated falls, shortness of breath, hyperkalemia, hypertension, atherosclerotic heart disease, and adult failure to thrive.A review of a General Durable Power of Attorney (POA) document dated and signed on April 2, 2023, was uploaded into Resident #82's medical record and revealed that he elected to have his daughter act as his POA.A Medicare 5-Day Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. Review of an Arizona HIPAA (Health Insurance Portability and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for one of three sampled residents (#82). The deficient practice could result in harm to the resident.Findings include:Resident #82 was admitted to the facility on [DATE], with diagnoses that included lack of coordination, difficulty walking, weakness, anemia, repeated falls, history of falling, shortness of breath, hyperkalemia, hypertension, atherosclerotic heart disease, and adult failure to thrive.An admission fall risk evaluation dated March 29, 2026, revealed that the resident had a history of 1-2 falls in the last 3 months, was chair-bound and required assistance with toileting, and had balance problems while standing, walking, and sitting. The evaluation also revealed that the resident had a fall risk score of 9.0 and that he was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 21Number of residents cited: 1The facility failed to ensure that one resident (#63) was free from abuseBased on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to protect the rights of one resident (#63) to be free from abuse by another resident (#22). The deficient practice could result in further abuse of residents and appropriate action not taken. Findings include: -Resident #63 (alleged victim) was admitted to the facility on [DATE] with diagnoses of anxiety disorder, cognitive communication deficit, hypertension, and acute respiratory failure. A care plan pertaining to anti-anxiety medication related to anxiety disorder revised July 22, 2025 indicated that the resident was prescribed medication to treat anxiety symptoms as needed. Further review of the care plan did not indicate or document any issues or interventions related to resident-to-resident altercation/incidents. Review of the 5-day Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 21Number of residents cited: 1The facility failed to ensure that abuse policy was implementedBased on clinical record, staff interviews, review of facility documentation, policy and procedures and the State Agency (SA) database the facility failed to implement their policy regarding conducting thorough investigation of abuse allegation and protecting residents from further abuse for one resident (#63). The deficient practice could result in abuse continuing and not being prevented. Findings include: Resident #63 (alleged victim) was admitted to the facility on [DATE] with diagnoses of anxiety disorder, cognitive communication deficit, hypertension, and acute respiratory failure. A nursing note dated August 6, 2025 documented that resident reported that there was a strange man with a long beard, about 6 feet tall who stood at her door and stared at her. Additionally, the resident also reported that the resident across the hall tried to come into her room and that she told the other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: 21Number of residents cited: 1The facility failed to ensure that an allegation of abuse was reportedBased on closed record review, staff interviews, review of facility documentation, policy and procedures, the facility failed to conduct and submit an investigation report for an allegation of abuse for one resident (#3). The deficient practice could result in abuse allegations not being investigated and reported. Findings include: Resident #63 (alleged victim) was admitted to the facility on [DATE] with diagnoses of anxiety disorder, cognitive communication deficit, hypertension, and acute respiratory failure. A nursing note dated August 6, 2025 documented that resident reported that there was a strange man with a long beard, about 6 feet tall who stood at her door and stared at her. Additionally, the resident also reported that the resident across the hall tried to come into her room and that she told the other resident no. According to the note the other resident then shut the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of clinical record, and facility policy, the facility failed to ensure a resident was assessed timely and that a provider was notified timely of a change of condition for one resident (#3). The deficient practice resulted in the resident having a delay of care for treatment of a burn.-Findings include:Resident #3 was admitted to the facility May 31, 2025, with diagnoses of encephalopathy, attention and concentration deficit, cognitive communication deficit, frontal lobe and executive function deficit, weakness, and Alzheimer's disease.A brief interview for mental status (BIMS) assessment dated [DATE] revealed the resident had a score of 2, indicating severe cognitive impairment.A physician order, dated July 2, 2025, indicated for SSD (silver sulfadiazine) external cream 1% the right side abdomen twice a day.The clinical record was reviewed, and there was no evidence or documentation created/dated July 1, 2025, found in the clinical record regarding any incident on July 1, 2025, during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-25 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation and policy review, the facility failed to ensure a baseline care plan was developed and implemented timely for one resident (#20). The deficient practice could lead to decreased communication and coordination between interdisciplinary team members, leading to a decreased quality of care for a resident. -Findings include: Resident #20 was admitted [DATE], with diagnoses that included neurocognitive disorder, major depressive disorder, anxiety disorder, Parkinson's disease, other Alzheimer's disease, difficulty in walking, muscle weakness, and nondisplaced fracture of surgical neck of left humerus. An MDS (minimum data set) assessment had not been completed due to the resident's newly admitted status. A Fall Risk Evaluation dated March 15, 2025, revealed the resident was at high risk for falls. A progress note dated March 15, 2025 revealed the resident tended to yell and call out often during the shift. Water and call light are within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policy, the facility failed to ensure a care plan was updated for three residents (#18), (#25), and (#149). This deficient practice could result in resident's care plans not being updated as necessary. Findings include: Resident #18 was admitted on [DATE] with pertinent diagnoses including Acute respiratory failure, Urinary tract infection, depression, heart failure, chronic obstructive pulmonary disease, pneumonia, hypertension, chronic kidney disease, and anxiety. An admission MDS (Minimum Data Set) dated October 17, 2023 revealed the resident had a BIMS (Brief Interview for Mental Status) of 11, indicating mind cognitive impairment. A review of the resident's clinical record revealed an order for Paroxetine 30 mg (milligrams) for major depression disorder. However, no care plan for behaviors or the use of psychotropic medications was noted. Resident #25 was admitted on [DATE] with pertinent diagnoses including Dystonia, Fibromyalgia,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to ensure that two residents (#30 and #28) were allowed to choose their bedtime. The deficient practice could result in the rights and personal choices of the residents being denied. Findings include: Regarding Resident #30: Resident #30 admitted to the facility on [DATE] with diagnoses including aphasia following cerebral infarction, borderline personality disorder, unspecified atrial fibrillation, major depressive disorder, and psoriasis. The minimum data set (MDS) dated [DATE] included a brief interview for mental status (BIMS) score of 13 indicating the resident was cognitively intact. The MDS also indicated that the resident has mild depression and trouble falling or staying asleep or sleeping too much. During an interview conducted on November 6, 2023 at 1:40 p.m. with resident #30, she stated that the staff at this facility does not let her choose her own bedtime. When asked if it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-10 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and policy review, the facility failed to ensure two resident's (#37 and #26) had a Level I PASRR (pre-admission screening and resident review form) screening. The sample size was 2. The deficient practice could result in resident's not receiving needed care in the facility. Findings include: Resident #37 was admitted to the facility on [DATE] with a BIMS (Brief Interview for Mental Status) of 10 and with a diagnosis of Depression, unspecified dated 6/15/22 and documentation revealed that that diagnosis was resolved on 9/12/22. A new diagnosis of Major Depressive Disorder, recurrent, unspecified and Bipolar Disorder, current episode depressed, severe, with psychotic features were dated 9/12/22 A review of the medication orders revealed an order for Zoloft, a SSRI (Selective Serotonin Reuptake Inhibitor) utilized to treat depression, ordered on 1/20/23. A review of the resident's medical record did not reveal that an initial level I PASRR screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · Ecited before2022-09-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, manufacturer directions and policy review, the facility failed to ensure that food was stored in accordance with professional standards for food safety, and counters and equipment were properly sanitized to prevent cross contamination. The deficient practice could result in loss of freshness and nutritive value and the risk of foodborne illness. Findings include: During an initial tour of the kitchen conducted on September 6, 2022 at 9:40 a.m. with a cook (staff #35), a large brown box containing 5 heads of lettuce were observed to have brown and yellow areas with some yellow liquid on them. Staff #35 stated that one head of lettuce looked rotten, all five heads had very brown and wilted leaves. Then, she removed the box of lettuce heads from the large refrigerator. A second cook (staff #71) had joined the tour when a one-quart sized plastic bag of loose lettuce was observed in the large refrigerator. Staff #71 agreed the loose lettuce was brown and wilted. One open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, staff interviews and review of facility policy, the facility failed to ensure one sampled resident's (#48) right to be free from misappropriation of medication by a staff member. The deficient practice could result in resident's not receiving ordered medications. Findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included type two diabetes mellitus, chronic skin ulcer, and pain. Review of the Medication Administration Record (MAR) for October 2021 included Methocarbamol (muscle relaxant) tablet 750 milligrams (mg) every 6 hours as needed for muscle spasm. Review of the progress notes dated October 22, 2021 included: -Entry from the Administrator that the resident was notified that one of his medications was taken by a nurse for personal use. The resident indicated that he was never denied or missed any medications. -Entry from Social Services that the Nurse Practitioner was notified of the incident that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0608 — failed to report suspected crimes — isolatedDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, facility record review, review of the State Agency database and review of facility policy and procedure, the facility failed to ensure that an allegation of misappropriation/drug diversion involving one resident (#48) was reported to Law Enforcement within the required time frame. The deficient practice could result in delayed law enforcement intervention. Findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included type two diabetes mellitus, chronic skin ulcer, and pain. Review of the facility investigation included that in the late afternoon of October 18, 2021, according to the floor nurse (Registered Nurse (RN) staff #25), the interim Director of Nursing (DON/staff #97) asked her to unlock her medication cart. The floor nurse indicated that she then stepped back and witnessed the DON pop a pill out of a medication card and put it in her pocket. She stated that she told the infection control nurse (Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, facility record review, review of the State Agency database and review of facility policies and procedures, the facility failed to ensure that an allegation of misappropriation/drug diversion involving one resident's (#48) property was reported to the state agency within the required time frame. The deficient practice could result in further abuse allegations not being reported timely to the State Agency. Findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included type two diabetes mellitus, chronic skin ulcer, and pain. Review of the facility investigation included that in the late afternoon of October 18, 2021, according to the floor nurse (Registered Nurse (RN)/staff #25), the interim Director of Nursing (DON/staff #97) asked her to unlock her medication cart. The floor nurse indicated that she then stepped back and witnessed the DON pop a pill out of a medication card and put it in her pocket. She stated that she told…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -Resident #47 was admitted to the facility on [DATE] with diagnoses that included myocardial infarction, atherosclerotic heart disease of the native coronary artery with unspecified angina pectoris, chronic obstructive pulmonary disease, chronic kidney disease, depression, anxiety disorder, and muscle weakness. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating that the resident was cognitively intact. Review of the nursing notes revealed the resident was sent to the hospital on June 9, 2022 following complaints of 10/10 pain for abdominal distention. The discharge MDS assessment dated [DATE] revealed the resident's discharge was unplanned and that return was anticipated. A subsequent health status note dated June 10, 2022 indicated the resident was admitted to the hospital for pancreatitis. Further review of the clinical record revealed no evidence that the resident was notified in writing of the reason for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interview, and review of policy, the facility failed to notify one sampled resident (#100)/representative of the facility bed hold policy including reserve bed payment, at the time of transfer/discharge. The deficient practice could result in residents not being informed of their bed hold rights. Findings include: Resident #100 was admitted to the facility on [DATE] with diagnoses that included acute kidney failure, cirrhosis of the liver, and ulcerative pancolitis. The resident was discharged on July 27, 2022 to an Acute Care Hospital. Review of an admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. Review of a nurse progress note dated July 26, 2022 at 11:45 p.m. revealed the resident was transferred to the hospital after a fall, the note contained vital signs from July 27, 2022 at midnight. The note included that the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy and procedure, the facility failed to ensure that a care plan was developed for one sampled resident (#23) regarding wound care/skin integrity. The deficient practice could result in care issues not being addressed in residents' plan of care. Findings include: Resident #23 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus, open wound located on the left foot, open wound located on the right lower leg, non-pressure chronic ulcer of the left foot. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 which indicated the resident had intact cognition. The assessment also revealed the resident was at risk of developing pressure ulcers, and had diabetic foot ulcer(s). A review of the Wound RN (Registered Nurse) assessment dated [DATE] revealed the resident had a non-pressure left plantar foot wound and that wound care was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy and procedures, the facility failed to ensure one resident (#44) was free from accident hazards and received adequate supervision to prevent accidents. The sample size was 4. The deficient practice could result in residents being injured. Findings include: Resident #44 was admitted to the facility on [DATE] with diagnoses that included heart failure, unspecified dementia without behaviors, and unsteadiness on feet. Review of the care plan dated July 30, 2019 for activities of daily living (ADLs) self-care performance deficit related to decreased mobility and range of motion as evidenced by assistance with ADLs included interventions for one-person limited to extensive assistance with transfers and one-person assistance with bathing. The annual Minimum Data Set (MDS) assessment dated [DATE] included a brief interview for mental status (BIMS) score of 8 indicating the resident had a moderate cognitive impairment. The assessment stated the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy and procedures, the facility failed to ensure Medication Regimen Reviews (MRRs) were completed on a monthly basis by the pharmacist for one resident (#9). The sample size was 5. The deficient practice could result in gradual dose reductions not being done or unnecessary medications being administered. Findings include: Resident #9 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease, unspecified dementia without behaviors, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] included a brief interview for mental status (BIMS) score of 4 indicating the resident had severe cognitive impairment. Review of the MRRs from March 2022 through August 2022 revealed one MRR dated May 2022 which stated that the resident receives Seroquel 50 milligrams but does not have behavior monitoring to support the resident's displaying behaviors associated with Parkinson's induced psychosis. There were no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of facility policy, the facility failed to ensure there was monitoring for target behaviors and adverse side effects, and failed to provide non-pharmacological interventions prior to medication use for one resident (#14) on psychotropic medications. The sample size was 5. The deficient practice could result in residents receiving medications that may not be necessary. Findings include: Resident #14 was admitted to the facility on [DATE] with diagnoses that included acute systolic congestive heart failure, asthma, and anxiety disorder. Review of the current care plan revealed a focus initiated on July 1, 2022 that the resident was on anti-anxiety medication therapy related to anxiety, with a goal that the resident would be free of any discomfort or adverse side effects from anti-anxiety medication use. The interventions included monitoring the resident's condition based on clinical practice guidelines or clinical standards of practice. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure an advanced directive was accurately documented for one resident (#197). The sample size was 2. The deficient practice could result in residents receiving services which are not in accordance with their wishes. Findings include: Resident #197 was admitted to the facility on [DATE] with diagnoses that included nonrheumatic aortic valve, atherosclerotic heart disease, and benign prostatic hyperplasia. Review of the resident's electronic clinical record revealed that the dashboard reflected Resuscitate CPR (Cardiopulmonary Resuscitation). A physician's order dated [DATE] included the resident's Advance Directive as Resuscitate (CPR). Further review of the resident's clinical record revealed a Social Services admission note dated [DATE], that the resident signed the admission paperwork and the code status was DNR (Do Not Resuscitate). The progress note stated that the physician's order was inconsistent with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-09 · tag F0886 — failed to test for COVID-19 as required — isolatedPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documents, the Center for Disease Control and Prevention (CDC) information, staff interview, and the Centers for Medicare & Medicaid Services (CMS), the facility failed to ensure one staff (#91) was tested for COVID-19 at the required frequency. The deficient practice could result in possible spread of the COVID-19 virus. Findings include: Review of the CDC COVID Data tracker revealed the county's level of community transmission for the facility was substantial and high from April 27, 2022 through September 10, 2022 and required COVID-19 testing 2 times per week. Review of the facility's COVID-19 Staff Vaccination Matrix for September 8, 2022 indicated that a registered nurse (staff #91) had a non-medical exemption granted from the COVID-19 vaccine. Staff #91's CDC POC (Point of Care) COVID-19 test report revealed that she was tested on [DATE], 18, 25, 2022 and September 1, 2022, and the results were negative. However, on September 2, 2022, the test came back positive. The printout of staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure a wheelchair met one resident's needs (#18). The deficient practice could place residents at increased risk for injuries. Findings include: Resident #18 was admitted to the facility on [DATE] with diagnoses that included contracture of left hand, contracture of left shoulder, abnormal posture, and hemiplegia, left side. Review of the current Order Summary revealed an active physician order dated 11/2/2018 to assess and obtain a power/motorized wheelchair. Review of the Physician Note dated 1/22/21 revealed the patient was in a manual wheelchair. The note included the physician had requested a power wheelchair but the therapist reports that the resident does not qualify for a power chair and it is desirable that the resident continue use of the manual wheelchair to ensure daily exercise of the right side. Review of quarterly minimum data set (MDS) assessment dated [DATE] revealed a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and review of policy and procedures, the facility failed to ensure one of 13 sampled residents (#3) was treated with dignity and respect by failing to ensure the resident's urinary catheter bag was covered. The deficient practice could result residents not being treated in a dignified manner. Findings include: Resident #3 was admitted to the facility on [DATE], with diagnoses that included hypertensive chronic kidney disease; obstructive and reflux uropathy, retention of urine and benign prostatic hyperplasia. A review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed the resident had indwelling urinary catheter. During a random observation conducted at 2:38 p.m. on 3/30/2021, the resident was observed propelling his wheelchair in the main dining room. The resident's urinary catheter bag was not observed covered. Urine was observed in the catheter bag. During an interview conducted at 9:50 a.m. on 4/1/20201 with a certified nursing assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-02 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure one resident (#35) was informed of the risks and benefits of an antidepressant medication prior to administration. The deficient practice could result in resident/representatives not being fully informed of the risks and benefits of psychoactive medications. Findings include: Resident #35 was admitted on [DATE] with diagnosis that included chronic obstructive pulmonary disease (COPD) with (acute) exacerbation, mood (affective) disorder, insomnia, unspecified, major depressive disorder single episode (mild), and anxiety disorder, unspecified. A quarterly Minimum Data Set (MDS) assessment dated [DATE] included a score of 13 on the Brief Interview for Mental Status (BIMS) indicating the resident was cognitively intact. Review of the physician orders revealed the following: -An order dated December 24, 2020 for Trazodone (antidepressant) 50 milligrams (mg) one tablet by mouth at bedtime for sleeplessness related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-02 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility policy and the Resident Assessment Instrument (RAI) manual, the facility failed to ensure that a significant change in status Minimum Data Set (MDS) assessment was completed for one resident (#18) who experienced a significant change in activities of daily living (ADL) status. The deficient practice could affect residents' continuity of care. The facility census was 44. Findings include: Resident #18 was admitted to the facility on [DATE] with diagnoses that included hemiplegia, contracture left hand and left shoulder, abnormal posture, history of Transient ischemic attack, and cerebral infarction. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident received supervisory assist with bed mobility, transfers and toileting, and limited assist with dressing. Review of the following quarterly MDS assessment dated [DATE] revealed the resident received extensive assist with bed mobility, transfers, dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, staff interviews, and facility policy review, the facility failed to ensure a comprehensive person-centered care plan was developed for one resident (#39) regarding hospice services. The deficient practice could result in residents' needs not being met and a lack of services being provided. The resident census was 44. Findings include: Resident #39 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, severe protein calorie malnutrition, and adult failure to thrive. A physician's order dated February 10, 2021 stated to refer to hospice services related to protein calorie malnutrition. Review of a progress note dated February 12, 2021 revealed the resident was started on hospice yesterday for protein calorie malnutrition. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had adult failure to thrive, malnutrition, a condition or chronic disease that may result in a life expectancy of less than 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policies, the facility failed to ensure that one resident (#18) was given the appropriate treatment and services to maintain or improve their ability to carry out the activities of daily living related to a significant decline in Activity of Daily Living (ADL) status. The facility census was 44. Findings include: Resident #18 was admitted to the facility on [DATE] with diagnoses that included hemiplegia, contracture left hand and left shoulder, abnormal posture, history of Transient ischemic attack, and cerebral infarction. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident received supervisory assist with bed mobility, transfers and toileting, and limited assist with dressing. Review of the following quarterly MDS assessment dated [DATE] revealed the resident received extensive assist with bed mobility, transfers, dressing and toileting. Therefore, per the MDS assessments, between the dates of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure the provider order included a stop date for an as-needed (PRN) psychotropic medication order for one resident (#35). The deficient practice could result in residents receiving medications that may not be necessary. Findings include: Resident #35 was admitted to the facility on [DATE] with diagnosis that included chronic obstructive pulmonary disease (COPD) with (acute) exacerbation, unspecified diastolic (congestive) heart failure, trigeminal neuralgia, mood (affective) disorder, insomnia, unspecified, and anxiety disorder, unspecified. The significant change in status Minimum Data Set (MDS) assessment dated [DATE] included a score of 13 on the Brief Interview for Mental Status (BIMS) indicating the resident was cognitively intact. The MDS assessment also included the resident was receiving antianxiety medication. Review of the physician's orders for resident #35 revealed an order dated March 12, 2021 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-02 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and review of policy and procedure, the facility failed to ensure there were no expired food items readily available for resident use. The deficient practice could result in residents receiving expired food items, resulting in possible foodborne illnesses. Findings include: On 4/1/2021 at 7:34 a.m., an observation was conducted of the nutrition refrigerator on the 300-400 units. The refrigerator contained an iced tea pitcher 1/4 full with a use by date of 3/31/2021. A refrigerator/freezer temperature log was posted on the door dated 4/1/2021 by staff #78. An interview was conducted on 4/1/2021 at 7:34 a.m. with a certified nursing assistant (CNA/staff #5). The CNA stated that the kitchen staff is responsible for checking the refrigerators and freezers. An observation was conducted on 4/1/2021 at 7:48 a.m. of the nutrition refrigerator located on the 100-200 units. The refrigerator contained an orange juice pitcher with a use by date of 3/31/2021. In the freezer of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and review of policy and procedures, the facility failed to ensure infection control standards were maintained by failing to ensure one resident's (#3) urine collection bag and tubing was not touching the floor. The deficient practice could result in the spread of infection. Findings include: Resident #3 was admitted to the facility on [DATE], with diagnoses that included hypertensive chronic kidney disease; obstructive and reflux uropathy, retention of urine and benign prostatic hyperplasia. A review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed the resident had indwelling urinary catheter. During a random observation conducted at 2:38 p.m. on 3/30/2021, the resident was observed propelling his wheelchair in the main dining room. The resident's urine collection bag and tubing were observed dragging on the floor. The Activity Supervisor (staff #95) was observed to pick up the urine collection bag and attach it to the wheel chair. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2021-04-02 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation, staff interviews, and policy review, the facility failed to ensure that nurse staffing information was posted on a daily basis that included actual hours worked by licensed and unlicensed nursing staff. Findings include: During an observation conducted on March 30, 2021, a Daily Staff Posting form dated March 30, 2021 was observed posted on the right wall across from the nursing station by Hall 100. The form contained information that included the daily number of licensed and unlicensed nursing staff, the total hours scheduled for licensed and unlicensed staff, but did not include the total actual hours worked. Further observation revealed Daily Staff Postings dated March 20, 2021 through March 29, 2021 behind the Daily Staff Posting dated March 30, 2021. None of the postings contained the actual hours worked for licensed and unlicensed staff. An interview was conducted on April 2, 2021 at 9:21 a.m. with the Acting Director of Nursing (DON/staff #2) and the Registered Nurse/Case Manager (RN/staff #13). Staff #13 stated that she was told to print the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,278 in federal fines across 1 penalty.
- $8,278 — penalty dated 2025-07-11
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 2 of 5 | 2.2 | -0.2 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 65 homes this chain runs (chain average 2.3★, per CMS)
Showing 40 of 65; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AZ HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/20/2024 |
| AMETHYST AZ TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | since 11/20/2024 |
| INDIGO AZ TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 61% | since 11/20/2024 |
| FIRST SWEETZER HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 11/20/2024 |
| HATTERAS INVESTMENTS, LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 11/20/2024 |
| SASEM INVESTMENTS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 11/20/2024 |
| GARETZ, DAVID | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/20/2024 |
| KAPLAN, ESTHER | Individual | INDIRECT OWNERSHIP INTEREST | — | since 11/20/2024 |
| KAPLAN, MOSHA | Individual | INDIRECT OWNERSHIP INTEREST | — | since 11/20/2024 |
| GARLAND, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/20/2024 |
| GUTHMILLER, TREVOR | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/20/2024 |
| GURWITZ, SOLOMON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/22/2025 |
| MINDLE, ADAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/22/2025 |
| STERNSHEIN, JENNIFER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/21/2025 |
| UNGER, JEFFREY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/22/2025 |
| ZIMMERMAN, CAROLINE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/21/2025 |
| 3380 N WINDSONG DRIVE AZ LLC | Organization | ADP OF THE SNF | — | since 01/07/2025 |
| AZ REALTY HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 11/01/2024 |
| CONTINUUM REHAB GROUP LLC | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| HANSEN HUNTER LLC | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| OPCO AZ SKILLED MANAGEMENT LLC | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| OPCO CA SKILLED MGMT INC. | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| OPCO TEXAS SKILLED MGMT LLC | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| ORCHID AZ TRUST | Organization | ADP OF THE SNF | — | since 11/01/2024 |
| PEACOCK AZ TRUST | Organization | ADP OF THE SNF | — | since 11/01/2024 |
CMS files one row per role, so the 29 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AZ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035244. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-11-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.