No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

La Vida Buena Healthcare

2301 Collins Drive, Las Vegas, NM 87701 · For profit - Corporation · 102 certified beds · (505) 425-9362 Medicare & Medicaid certified

Call the home — (505) 425-9362 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Mar 2026Resident-funds citation (F0569)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)3 actual-harm citations$105,374 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $105,374 in federal fines (most recent 2026-04-29)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 25% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2020 7th St · (505) 454-0123 · Call to confirm hours
Pharmacy
620 Mills Ave · (505) 425-3317 · Call to confirm hours
Grocery
1920 7th St · (472) 439-3640 · Call to confirm hours
Park
Hanna Park, Legion Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.9%11.3%15.4%better
Long-stay residents who lose too much weight2.0%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%2.0%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened9.9%11.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.4%14.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.7%95.3%typical
Long-stay residents with pressure ulcers4.3%5.2%4.7%typical
Long-stay residents with worsening bladder/bowel control15.6%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.3%14.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine92.9%86.4%79.4%better
Short-stay residents rehospitalized after admission16.0%22.0%22.6%better
Short-stay residents with an outpatient ER visit22.9%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.921.651.67better
Long-stay outpatient ER visits per 1,000 resident days5.022.811.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.5%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
63.9%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 63.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.5%CMS range 41.6–60.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 7.7–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge83.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge69.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.6–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.33
LPN hours/ resident / day
1.75
Aide hours/ resident / day
2.78
Total nurse hours/ resident / day
0.54
RN hoursweekends
40.7%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 102 beds and averages 91.3 residents a day — about 90% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.78 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.49 hrs/resident/day on weekends vs 2.90 on weekdays — 14% thinner on weekends. RN hours go from 0.76 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2024-06-21)
14
at the previous standard inspection (2023-04-18)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

78 citations, most serious first. The 13 most serious are shown; the remaining 65 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #1) of 3 (R #1, R #2, and R #3) residents reviewed for safe transfer when staff did not have two staff present while providing care of a resident. This deficient practice likely resulted in the resident experiencing an injury, pain, discomfort and less than optimal care. A. Record review of R #1's face sheet, dated 11/31/24, revealed R #1 was admitted to facility on 12/04/21 with the following diagnoses: - Unspecified lack of coordination. - Need for assistance with personal care (requires assistance when dressing, transferring positions, meal setup, showers). - History of traumatic brain injury (a sudden and significant injury of the brain). - Dementia (a chronic progressive disease of the brain that causes decline a decline of the memory). B. Record review of R #1's care plan revealed the following: - Initiated on 03/19/24, R #1 continued to be at risk for falls because of his inability to transfer safely. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2024-06-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received care consistent with professional standards to promote the healing of pressure ulcers (a localized wound caused by prolonged pressure to an area above a prominent bone) for 1 (R #21) of 1 (R #21) resident reviewed when staff: 1. Delayed in implementing new interventions/treatment (antibiotic) when the wound started to deteriorate. 2. Failed to accurately document presence of wound on skin checks/showers sheets and wound staging on reports. 3. Failed to notify provider of changes in the wound. 4. Delayed in getting R #21 an appointment at the Wound Clinic for treatment (seen 21 days after order). These deficient practices likely resulted in the wound significantly worsening for R #21, exposing bone and osteomyelitis (bone infection). The findings are: A. Record review of R #21's face sheet, dated 06/12/24, indicated R #21 was admitted to the facility on [DATE]. B. Record review of R #21's medical record revealed R #21 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-03-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide the necessary care to effectively manage pain for 1 (R # 33) of 2 (R # 33, 52) residents reviewed for pain. This deficient practice likely resulted in R #33 experiencing significant (long) periods of pain without sufficient relief. The findings are: Findings for R #33: A. Record review of R #33's face sheet revealed R #33 was admitted into the facility on [DATE]. B. Record review of R #33's Physician History and Physical dated 06/04/21 revealed, Chief Complaint- Patient being admitted to facility following a R [Right] sided CVA [Cerebrovascular Accident- Stroke]. Patient with residual left sided weakness. Past History- COPD [Chronic Obstructive Pulmonary Disease- a group of lung diseases that block airflow and make it difficult to breathe], DMII [Diabetes Mellitus type 2], Depression, RLS [Restless Leg Syndrome], Osteoporosis OA [Osteoarthritis], L [Left] hip pain. C. On 03/01/22 at 10:46 am during an interview with R #33, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure psychotropic medication (medication used to treat mental health conditions) consent forms were signed by the resident or resident representative prior to medication administration for 1 (R #1) of 3 (R #1, #2, and #3) residents reviewed for unnecessary psychotropic drugs. This deficient practice is likely to put residents at increased risk for undesirable side effects (including but not limited to increased drowsiness, insomnia, fatigue, sexual dysfunction) associated with the use of these medications.The findings are:A. Record review of R #1's physician orders revealed the following: 04/24/25: Lorazepam (anti-anxiety medication) 0.5 mg (milligram), as needed every four hours for anxiety. Discontinued 06/27/25.09/12/25: Lorazepam 0.5 mg, as needed every four hours for anxiety. Discontinued 09/17/25.09/17/25: Lorazepam 0.5 mg, as needed every four hours for anxiety. Discontinued 09/26/25.01/05/26: Lorazepam 0.5 mg, as needed every four hours for anxiety. Discontinued 01/06/26.01/06/26: Lorazepam 0.5 mg, as needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to notify R #1's daughter and the hospice nurse for 1 (R #3) of 3 (R #1, 2 and 3) resident reviewed for falls. This deficient practice is likely to result in family and the hospice not being able advocate for residents and residents being at further risk of injury. The findings are: A. On 03/09/26 at 12:43 pm during an interview with R #1's daughter, she stated that she had received a call from [name of local hospital] on 02/28/26 at 5:30 am and was advised that they needed her permission to treat her mother [R #1]. Daughter further stated that she had not been notified by the facility that her mother had had a fall and had been taken to the hospital. R #1's daughter stated she would have liked to have received a call from the facility about her mother's fall and felt as if they did not care. Daughter was not notified until her mother returned back to the facility from the hospital. B. On 03/09/26 at 4:12 pm during an interview with Hospice Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide a Facility Initiated Report (mandatory self-initiated facility report of an incident) and a five day follow up report to the State Survey Agency (SSA) after a fall with injury for 1(R#1) of 1 (R #1) resident reviewed for incidents,This deficient practice is likely to result in the State Survey Agency (SSA) not being aware of facility incidents and being unable to assure residents safety. The findings are:A. On 03/09/26 at 12:43 pm during an interview with R #1's daughter she stated that she received a call from [name of local hospital] informing her that her mother had been brought to the hospital and needed her permission to treat her mother for a laceration she had obtained to her forehead due to a fall at the facility. B. Record review of progress notes dated 02/28/26 at 5:23 pm revealed, R #1 experienced a fall this morning resulting in a 7.0 cm x 2.0 cm (cm-centimeter- unit of measure) laceration to the right side of her forehead. R #1 was transported to [name of local hospital].C. 03/09/26 at 12:40 pm during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to thoroughly investigate a fall with injury involving 1 (R #1) of 1 (R #1). This deficient practice is likely to result in residents not getting the treatment/care needed if the facility is not thoroughly investigating incidents. The findings are:A. On 03/09/26 at 12:43 pm during an interview with R #1's daughter she stated that she received a call from [name of local hospital] informing her that her mother had been brought to the hospital and needed her permission to treat her mother for a laceration she had obtained to her forehead due to a fall at the facility. B. Record review of progress notes dated 02/28/26 at 5:23 pm revealed, R #1 experienced a fall this morning resulting in a 7.0 cm x 2.0 cm (cm-centimeter- unit of measure) laceration to the right side of her forehead. R #1 was transported to [name of local hospital].C. On 03/09/26 at 12:35 pm during an interview with Director of Nursing (DON) she stated that an investigation had not been conducted for the fall R #1 had on 02/28/26 and was unable to confirm the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to accurately complete quarterly Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) assessments for 1 (R #1) of 3 (R #1, #2, and #3) residents reviewed for assessment accuracy and completion. This deficient practice is likely to result in residents not receiving care and treatment that meet their current needs. The findings are:A. Record review of R #1's electronic health record (EHR) revealed a quarterly MDS assessment for R #1 was due to be completed by 02/16/26.B. On 03/09/26 at 12:35 pm during an interview, the Director of nursing (DON) confirmed the MDS quarterly assessment was due 02/16/26 and it was not completed and it should have been completed by the due date.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that the Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) quarterly assessment was electronically transmitted within the required 14-day timeframe for 1 (R #1) out of 3 (R #1, #2, and #3) residents reviewed for MDS transmittal requirement. This deficient practice is likely to hinder the ability of regulatory bodies to oversee resident care and prevents the facility from accurately tracking clinical trends or declines in a resident's condition over time.The findings are: A. Record review of R #1's MDS log revealed the Quarterly Assessment with an Assessment Reference Date (ARD) of 02/16/26 had not been transmitted.B. Record review of the Quarterly Assessment revealed, the assessment remained in Draft (not completed or transmitted) status in the facility's software and had not been encoded or transmitted.C. On 03/09/26 at 12:35 pm during an interview, the Director of nursing (DON) confirmed the MDS quarterly assessment was due 02/16/26 and it was not transmitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a comprehensive and accurate assessment was completed for 1 (R #1) out of 3 (R #1, #2, and #3) residents reviewed upon readmission to the facility following an acute care hospital stay. This deficient practice is likely to not accurately calculate the resident's Risk Score for skin breakdown or falls.The findings are:A. Record review of the Electronic Health Record (EHR) revealed no complete head to toe assessment was completed when R #1 returned from the hospital on [DATE].B. On 03/10/26 at 3:17 pm during an interview with the Director of Nursing (DON), she confirmed R #1 was not assessed upon arrival from the hospital on [DATE]. The DON stated all residents sent out to the hospital must be assessed (including head to toe skin assessment) upon arrival/admission to the facility and it did not happen.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report an incident of possible neglect to the State Agency for 1 (R #1) of 3 (R #1, R #2 and R #3) residents reviewed for abuse and neglect. If the facility fails to report allegations to the State Agency, then the State Agency is unable to ensure residents are free from abuse and neglect. The findings are:A. On 10/20/25 at 12:00 pm during interview with Director of Nursing (DON), she stated that R #1 had an incident during care. DON stated that on 10/03/25 she became aware that R #1 was complaining of more pain than usual and that her knee was swollen. DON stated she began to investigate and learned that the nurse who was providing care to R #1 on 09/25/25 was moving R #1 about in bed to provide wound care, during this time, the nurse heard a loud pop. DON confirmed the nurse did not report this incident to her (DON) or to the medical provider. DON confirmed the incident was not documented in R #1's medical record. DON stated that her expectation was for any incidents to be reported to administration, documented in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the facility providers (Nurse Practitioner, Physician, and the facility Wound Care Nurse) and Guardian for 3 (R #'s 4, 9, 15) of 3 (R #'s 4, 9, 15) residents reviewed when:Guardian for R # 4 was not notified of a fall with injury above R #4's right eye on 05/28/25. The facility Registered Nurse Treatment Nurse (Wound Care Nurse) was not notified of R #9's scalp laceration (a tear or ragged cut in skin or flesh) with staples for 24 days after R #9 received scalp staples. Facility providers were not notified of R #15's worsening (becoming worse) pressure ulcer (skin wound) as soon as the wound was identified to be declining, so wound care treatment could be changed. This deficient practice is likely to result in a delay in treatment or inadequate treatment. The findings are: R #4: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE]. B. Record review of R #4's nursing progress notes dated 05/28/25 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2025-07-24 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to make prompt (done without delay; immediate) efforts to resolve resident's grievances for 4 (R #'s 13, 14, 16, and 17) of 4 (R #'s 13, 14, 16, and 17) residents reviewed by:Not responding to grievances that involved allegations of abuse and neglect for several days after the grievance was reported. Failing to educate all nursing staff, including the nursing staff involved, for grievances with allegations of abuse and neglect. If the facility is not ensuring that grievances are responded to in a prompt manner and without delay, then residents are likely at risk of continued/repeat concerns and feeling as though their concerns are unimportant to the facility.The findings are: R #13: A. Record review of R #13's reported facility grievance dated 07/17/25 revealed the following:R #13 stated that Nursing Assistant (NA) #1 answered her call light but stated that she needed to go get more bed sheets and never returned to help R #13. R #13 pressed her call light again, and an unnamed Certified Nursing Assistant (CNA) came in to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
Show the remaining 65 citations
  • Potential for harm · Ecited before2025-07-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report an investigation regarding allegations abuse and neglect within the required timeframe (2 hours) for 3 (R #'s 13, 14, and 17) of 4 (R #'s 13, 14, 16, and 17) residents reviewed for grievances.If the facility is not submitting the summary of the facility's investigation to the State Agency, then the State Agency is unable to appropriately triage (review) the allegation for further investigation.The findings are: A. Refer to F0610 for related findings. R #13: B. Record review R #13's neglect incident report provided by the facility dated 07/17/25 revealed the following:Details of Incident: During an audit of facility grievances, this incident is being reported that R #13 stated Nursing Assistant (NA) #1 came to change R #13 but left to get supplies and never returned to change R #13. Another staff member came to assist R #13. After Incident Actions: NA #1 was re-educated. Details of Interventions: Investigation is ongoing. Follow-up was reported to the SA on 07/22/25 at 10:34 am. No indication that the neglect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a thorough investigation and report the investigation findings within five working days, for allegations of abuse and neglect for 3 (R #'s 13, 14, and 17) of 4 (R #'s 13, 14, 16, and 17) residents reviewed for grievances. If the facility is not completing an accurate and thorough investigation and submitting the summary of the facility's investigation to the State Agency, then the State Agency (SA) is unable to appropriately triage (review) the allegation for further investigation.The findings are: R #13: A. Record review of R #13's facility grievance dated 07/17/25 revealed the following:Subject: R #13 stated that Nursing Assistant (NA) #1 answered her call light but stated that she needed to go get more bed sheets and never returned to help R #13. R #13 pressed her call light again, and an unnamed Certified Nursing Assistant (CNA) came in to assist R #13. NA #1 returned to R #13's room and was laughing while the CNA was assisting R #13. Later that day, R #13 was in the shower, and NA #1 came into the shower room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2025-07-24 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide quality care that meets professional standards for 2 (R #'s 9 and 11) of 2 (R #'s 9 and 11) residents when the facility failed to:Remove R #9's scalp staples within 7 to 10 days as ordered by a physician. Provide physician orders for anticoagulant (blood thinner) complications (bruising, bleeding, pain, swelling, and dizziness) monitoring (daily nursing assessments) for R #11. If the facility is not following physician orders or providing medication monitoring orders, then residents are at risk of adverse outcomes and inadequate monitoring of treatment. The findings are:R #9: A. Record review of R #9's face sheet revealed R #9 was admitted into the facility on [DATE]. B. Record review of R #9's emergency room (ER) Discharge Instructions (Orders) dated 06/13/25 revealed R #9 was to have his staples that were located on his head, to close a laceration (a tear or ragged cut in skin or flesh), removed in 7 to 10 days. C. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2025-07-24 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a program of activities sufficient to meet each resident's capabilities, interests and needs, for 1 (R # 5) of 3 (R #s 1, 2 and 5) residents reviewed for activities. This deficient practice has the potential to cause residents feelings of boredom, isolation and depression. The findings are: A. On 07/22/25 at 11:17 am during an interview with R #5 he stated that he would like to be integrated back into the community. He further stated that there are no facility outings scheduled by the facility and he would like to go outside to walk but he was told he was not to leave the facility without someone accompanying him. R #5 feels frustrated because he is not able to exercise his rights to be able to leave the facility to go to the store or to walk around the facility grounds. B. Record review of Activity assessment dated [DATE] revealed: Page 2 question 7. Go outside for fresh air when the weather is nice: 1) Very Important. C. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2025-07-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received the necessary treatment and services to prevent the development and worsening of pressure wounds (also called a pressure injury/pressure ulcer; skin damage which results from unrelieved pressure on the body) for 1 (R #15) of 1 (R #15) resident reviewed when staff failed to: Monitor for changes in R #15's coccyx (tailbone area; base of spine) pressure ulcer and timely notify the provider (physician and/or Nurse Practitioner) of R #15's pressure ulcer worsening and development of new pressure wound.Document and monitor wound progress (that includes measurements; to track effectiveness of wound care treatments and to prevent the progression of pressure ulcers) for R #15, so any pressure ulcer changes can be managed and/or treated without delay. These deficient practices likely resulted in R #15's pressure ulcer worsening with necrotic tissue (death of cells in tissue due to disease, injury, or failure of the blood supply) which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · E2025-07-24 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to utilize Nursing Assistants (NAs) appropriately by using NAs for more than 4 months, on a full-time basis to provide nursing and nursing related services for 2 (NAs #1 and 2) of 3 (NAs #1, 2, and 3) reviewed for staffing.If the facility is staffing NAs for longer than 4 months, then residents are likely to not receive the appropriate care, services and may not meet the needs of all residents.The findings are: NA #1: A. Record review of the facility staffing list reviewed on 07/24/25 revealed NA #1 was hired by the facility on 01/13/25 as a Nurse Aide in Training. B. Record review of the facility staffing schedule dated 07/21/25 through 07/24/25 revealed NA #1 worked on a unit as a Nurse Aide in Training.C. On 07/24/25 at 2:48 pm during an interview with NA #1, she stated that she just became a Certified Nursing Assistant (CNA) about one week ago, but prior to that, she was working at the facility as a Nurse Aide in Training for longer than 120 days. NA #2: D. Record review of the facility staffing list reviewed on 07/24/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2025-07-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident was treated with respect and dignity for 1 (R #5) of 3 (R #1, 2 and 5) residents reviewed for dignity by:1. Not allowing the resident to leave the facility per his preference.2. Re-directing the resident back to the facility when he has wanted to leave to go for a walk or shopping and not offering the resident an alternate solution/plan. This deficient practice created frustration and confusion for the resident because he did not understand why he was unable to leave. The findings are:A. Record review of R #5's face sheet revealed R #5 was admitted into the facility on [DATE].B. On 07/22/25 at 10:51 AM- during a phone interview with R #5's Sister she stated He complains about not being able to leave whenever he wants. I was told that he needs someone to sign him out. I don't know what their policy is about him leaving on his own is but he capable of making his own decisions.C. On 07/22/25 at 11:17 AM during an interview with R #5, he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff revised the care plan for 1 (R #5) of 3 (R #1, 2 and 5) residents reviewed when staff failed to update the care plan to include R #5 not being able to leave the facility independently. This deficient practice is likely to result in residents' preferences and needs not being addressed if care plans are not updated. The findings are: A. On 07/22/25 at 11:17 am during an interview with R #5 he stated that he would like to be integrated back into the community. He further stated that the facility doesn't have any outings scheduled and he would like to go outside to walk but he was told he was not to leave the facility without someone accompanying him. R #5 feels frustrated because he is not able to exercise his rights to be able to leave the facility to go to the store or to walk around the facility grounds. B. Record review of Activity assessment dated [DATE] revealed: Page 2 question 7. Go outside for fresh air when the weather is nice: 1)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2025-07-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have competent (aware of each resident's current health status and regular activity) nursing staff that was aware of anticoagulant (blood thinner) use for 1 resident (R #11) of 1 resident's (R #11) reviewed for falls. If nursing staff are not aware of anticoagulant medications taken by residents; then this deficient practice is likely to result in medication administration errors, the lack of monitoring of the resident's condition, delays in treatment or interventions, and increased risk of serious injury or complications such as bleeding, following a fall. The findings are: A. Record review of R #11's face sheet revealed R #11 was admitted into the facility on [DATE]. B. Record review of R #11's physician orders dated 02/07/24 revealed R #11 was prescribed Xarelto (anticoagulant) 2.5 mg (milligrams), give one tablet by mouth twice a day related to heart disease.C. Record review of R #11's care plan dated 05/06/25 revealed that R #11 received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to promote resident choices for 1 (R #3) of 2 (R #'s 2 and 3) residents reviewed for choices when staff failed to offer R #3 showers per her preference. If the facility does not honor residents' choices, then residents are likely to experience a loss of independence and self-worth leading to feelings of frustration and depression. The findings are: A. Record review of R #3's face sheet revealed R #3 was admitted into the facility on [DATE]. B. Record review of R #3's care plan dated 01/28/25, revealed R #3 required Activities of Daily Living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance with baths/showers due to physical and cognitive impairments. C. Record review of the facility's shower schedule revealed R #3's bath/shower days were scheduled for Monday, Wednesday, and Saturday each week. D. Record review of R #3's documentation survey report (ADL tracking form located in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the facility providers (Nurse Practitioner, Physician) when there was a change of condition for 1 (R #1) of 1 (R #1) residents reviewed. This deficient practice is likely to result in a delay in treatment or inadequate treatment. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE] with the following diagnoses: 1. Encounter for surgical aftercare following surgery on the digestive system. 2. Peritoneal Abscess (a collection of pus or infected fluid located in the inner wall of the abdomen). 3. Malignant Carcinoid Tumor (rare type of tumor that grows slowly). 4. Colostomy (Connects the colon to the stoma at the abdominal wall. Bypasses or surgically removes part of the large intestine). - R #1 was discharged to the emergency room (ER) on 01/21/25. B. Record review of R #1's nursing progress notes dated 01/21/25 at 6:30 pm, revealed facility nursing staff received report that R #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were updated and accurate for 1 (R #1) of 1 (R #1) resident reviewed, when the facility: 1. Failed to document a change in condition (CIC; sudden, clinically important deviation from a patient's baseline in physical, cognitive, behavioral, or functional domains) that required R #1 to go to the emergency room (ER). 2. Failed to document the reason R #1 was sent to the ER, including documentation that indicated a facility provider was notified of R #1 being sent to the ER on [DATE]. This deficient practice is likely to result in residents having an inaccurate medical record, which could result in the residents receiving less than optimal care and treatment. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE] with the following diagnoses: 1. Encounter for surgical aftercare following surgery on the digestive system. 2. Peritoneal Abscess (a collection of pus or infected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to conduct a through investigation and failed to report timely to the State Survey Agency for 1 (R #1) of 3 (R #1, 2, 3) residents reviewed for incidents/accidents. This deficient practice is likely to prevent the state agency from properly monitoring and investigating a facility and prevent such incidents in the facility. The findings are: A. Record review of R #1's daily care note dated 08/24/24, revealed the resident was being assisted to bed by Certified Nurses Aide (CNA) #1 when he fell to the ground. CNA #1 asked that Licensed Practical Nurse (LPN) #1 to come to the room and assist with R #1. When LPN #1 arrived in the room, LPN #1 noted R #1 was on the floor with a large cut above his left eye. R #1 laid in a puddle of blood on the floor. LPN #1 reported that while assisting R #1, he stated you did this, you hit me. R #1 was cleaned and transported to hospital for further evaluation and assistance. B. Record review of New Mexico Health Care Authority facility report #77137, the facility reported an incident dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-20 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to deliver meals consistently and timely to 84 residents that received room trays or ate in the dining room, as identified on the facility census provided by the Administrator on 08/20/24. This deficient practice is likely to cause frustration and hunger. The findings are: A. Record review of the Concern/Grievance Reports revealed the following: - Dated 08/14/24, meals have been coming out late for weeks, and it is not okay. - Dated 08/14/24, food was always late. Not enough time for activities, because food came out late. - Dated 08/14/24, did not eat lunch in dining room. It was too late, and he (the resident) was hungry. He ate a donut in his room. - Dated 08/19/24, food late, food Cold. - Dated 08/19/24, food almost always cold. Food always late. Coffee in the mornings have to wait up to an hour to get some. B. Record review of the facility's meal times revealed the following: Breakfast was at 8:00 am, lunch at 12:00 pm, and dinner at 5:00 pm for all meals served in the facility to include dining room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and serve food under sanitary conditions when staff failed to: 1. Properly label and store food items. 2. Maintain the facility kitchen free of dirt and grime. This deficient practice is likely to affect all 83 residents listed on the resident census list, provided by the Administrator on 08/02/24, and could likely lead to foodborne illnesses in residents if food is not being stored properly, safe food handling practices are not adhered to. The findings are: 1. Food storage A. On 08/02/24 at 10:15 am, observation of the facility kitchen area revealed the following: - Two, five pound bags of frozen chicken patties (2 ounces) sat outside of the freezer. They were open to air, not labeled, and not dated. - One, ten pound box of beef patties sat outside of the freezer. They were open to air, not labeled, and not dated. - One, six quart plastic container of apple sauce stored in a refrigerator and was not labeled or dated. - One, six quart plastic container of sliced cheese stored in a refrigerator and was not labeled or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain proper infection prevention measures when the facility experienced an outbreak of coronavirus disease (COVID; a contagious viral disease) and staff failed to: 1. Properly dispose of used personal protective equipment (PPE; protective masks, gloves and gowns used and disposed of when staff is exposed to a contagious disease). 2. Exchange and dispose of protective mask after contact with each contagious resident. These deficiencies are likely to affect all 83 residents of the facility as listed on the census provided on 08/02/24. The findings are: A. On 08/02/24 at 10:20 am during entrance to the facility through the main front doors, a sign indicated the facility had an outbreak of COVID, and all persons who entered were required to wear a protective mask. B. On 08/02/24 at 10:30 am during observation of the facility's halls, all staff wore protective masks as they walked about the unit and interacted with residents. Disposal of PPE C. On 08/02/24 at 1:18 pm during an interview, Certified Nurses Aide (CNA) #1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure 1 (R #1) of 3 (R #1, #2 and #3) residents reviewed for pressure ulcers (a wound caused by prolonged pressure occurring in boney area of the body) received the necessary treatment and services to promote healing and prevent new ulcers from developing, when staff failed to conduct consistent pressure ulcer wound assessments with measurements. If the facility is not consistently assessing and measuring wounds, then resident's wounds are likely to worsen without appropriate intervention. The findings are: A. Record review of R #1's face sheet, dated 08/02/24, revealed she was admitted to facility on 08/08/19 with multiple diagnoses including: - Contractures (a shortening of muscles around joints causing joint stiffness and immobility) multiple sites. - Dementia (a chronic progressive disease that leads to memory loss and decline in mental ability.) B. Record review of R #1's daily care notes revealed the following: - Dated 05/15/24, R #1 had a new pressure sore on her coccyx (lower back and upper buttocks). It was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-21 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, interview, and observation, the facility failed to provide sufficient support staff to carry out the functions of food and nutrition services at the facility. This deficient practice is likely to result in the residents' dietary needs not being met, recieving food that is not stored approriately (open to air, not labeled and dated) and longer waits for meal service for all 80 residents residing at the facility. Reference F0809 and F0812

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-21 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to deliver meals consistently and timely for all 80 residents in the facility. This deficient practice could potentially lead to frustration and hunger. The findings are: A. Record review of the facility meal times in the dining room revealed the following: 1. Breakfast: 8:05 am. 2. Lunch: 12:05 pm. 3. Dinner: 5:05 pm B. On 06/10/24, a lunch observation revealed the following: - At 12:24 pm, the main dining room was filled with residents, and lunch was not served. - At 12:57 pm, staff began to serve lunch. C. On 06/10/24 at 12:40 pm during an interview with Licensed Practical Nurse (LPN) #1, she stated staff were supposed to serve lunch in the dining room at 12:05 pm, but it was late. LPN #1 also stated staff have served meals late ever since the facility did not have a Dietary Manager (DM). D. On 06/10/24 at 2:19 pm during an interview with R #15, she stated staff often delivered the meals late in the main dining room. R #15 stated other residents were upset when meals are late. E. On 06/10/24 at 3:20 pm during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure food was stored, prepared, distributed, and served to residents in accordance with professional standards of food service safety when staff failed to: 1. Ensure all food items in the kitchen were labeled, dated, and stored properly. 2. Ensure refrigerated and frozen food was put away after a delivery and not left out for an extended period of time. 3. Ensure the kitchen walls, floors, and freezer floor were clean from dirt, grime, and unknown liquid. These deficient practices are likely to affect all 80 residents identified on the resident census list provided by the Administrator on 06/10/24. If the facility does not follow food safety guidelines, then they are likely to expose residents to food borne illnesses. The findings are: Food Storage Findings: A. On 06/10/24 at 10:39 am, an initial kitchen observation revealed the following: 1. One plastic tub of russet potatoes was not labeled or dated and stored in the dry storage. 2. One plastic tub…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide reasonable accommodations of resident needs and preferences for 1 (R #12) of 1 (R #12) residents. If the facility is not honoring resident preferences then residents are not able to make choices about aspects of their lives which are important to them. This deficient practice is likely to result in the resident's life style, personal choices, needs, and preference not being met. The findings are: A. On 06/10/24 at 11:55 AM during an interview with R #12, she stated the residents get up when staff come in and get them ready. R #12 stated she would like to get up at 9:00 am, but staff get her up at about 6:00 am. B. Record review of R #12's admission Activity Assessment, dated 12/02/2021, revealed the resident preferred to get up at 9:00 am. C. On 06/12/24 at 11:24 AM during an interview with the Administrator, she stated residents should be accommodated to get up and go to bed when they wanted. She stated it was their choice. D. On 06/13/24 at 10:39 AM during an interview with Certified Nursing Assistant (CNA) #1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews the facility failed to provide a homelike environment for all 17 residents that ate their meals in the small dining room when staff failed to remove resident meals from the serving trays after they served the residents their meals. Residents were identified by the resident matrix provided by the Administrator on 06/10/24 and the seating chart for the small dining room provided by the Administrator on 06/12/24. This deficient practice could likely cause residents to feel depressed and anxious that they are not living in a comfortable home-like environment. The findings are: A. On 06/12/24 at 12:08 pm during an observation of the lunch meal in the small dining room, staff served the residents their lunch and left the food on the serving trays. Further observation revealed residents ate their meals with their plates, utensils, and cups still on the serving trays. B. On 06/12/24 at 12:13 pm during an interview with the Director of Nursing (DON), she stated They [residents that ate their meals in the small dining room] have always been served on trays.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-21 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a Minimum Data Set (MDS; a collection of health data that reflects a resident's functional capabilities) assessment for 1 (R #3) of 1 (R #3) residents reviewed for significant change resident assessments. This deficient practice could likely result in resident needs not being identified or treated, resulting in residents receiving less than optimal care. The findings are: A. Record review of R #3's face sheet revealed R #3 was admitted into the facility on [DATE]. B. Record review of R #3's physician orders, dated 03/12/24, revealed an order to discontinue hospice services. C. Record review of R #3's Electronic Health Record (EHR) revealed staff did not complete a significant change MDS assessment for R #3 when she discharged from hospice services. D. On 06/14/24 at 9:50 am during an interview with the MDS Coordinator (MDSC), she stated staff should have completed a significant change MDS assessment for R #3 when she discharged from hospice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-21 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 3 (R #75, R #78, and R #386) of 3 (R #75, R #78, and R #386) residents reviewed for baseline care plans. This deficient practice could likely result in a decline in the residents' conditions due to staff not being aware of the residents' needs. The findings are: R #75 A. Record review of R #75's face sheet revealed he was admitted to the facility on [DATE]. B. Record review of R #75's baseline care plan, dated 03/14/24, revealed an incomplete document. The sections for Nursing Services, Social Services, Rehabilitative Services, and Nutritional Services were blank. C. On 06/13/24 at 1:06 pm during an interview with the Director of Nursing (DON), she confirmed R #75's baseline care plan was incomplete. She stated it was her expectation staff fully complete the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to develop a comprehensive care plan for 3 (R #58, R #78, and R #386) of 3 (R #58, R #78, and R #386) residents reviewed for care plans. This deficient practice could likely result in residents not receiving the care and treatment needed due to staff being unaware of the needs of residents. The findings are: R #58 A. Record review of R #58's face sheet revealed she was admitted to the facility on [DATE]. B. On 06/12/24 at 11:24 am during an observation, R #58 wore a nasal cannula (a thin, flexible tube that goes around the head and into the nose that supplies additional oxygen) connected to the oxygen concentrator (a device that supplies additional oxygen) while in her room. C. Record review of R #58's physician orders revealed an order, dated 01/26/24, for oxygen via nasal cannula continuously at 2 liters (L). D. Record review of R #58's care plan, dated 02/19/24 revealed the care plan did not include R #58's order and use of oxygen. E.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for baths and showers by the facility staff for 2 (R #'s 15 and 31) of 2 (R #'s 15 and 31) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are: R #15: A. Record review of R #15's face sheet revealed R #15 was admitted into the facility on [DATE]. B. Record review of R #15's care plan, dated 02/19/24, revealed the following: - Focus: R #15 was at risk for skin breakdown due to bowel and bladder incontinence and decreased mobility. - Interventions: Shower per schedule. C. Record review of the facility's shower schedule revealed R #15 was scheduled to receive a shower every Tuesday, Thursday, and Sunday. D. Record review of R #15's ADL tracking form in her Electronic Health Record (EHR), dated 05/01/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from accident hazards for 3 (R #15, #42, and #45) of 3 (R #15, #42, and #45) residents, when they failed to: 1. Use appropriate number of staff members to assist R #15 and R #45 while using a Hoyer lift (a patient lift or portable total body lift is a mobility tool designed to help individuals with mobility challenges). 2. Implement interventions to prevent falls after R #42 had repeated falls with injury. These deficient practices could likely result in residents being at risk of serious harm or injury. The findings are: Hoyer Lift Findings: A. Record review of the facility's Total Mechanical Lift (Hoyer lift) policy, dated June 2020, revealed at least two staff are to be present while resident is transferred with the mechanical lift. R #15: B. Record review of R #15's face sheet revealed R #15 was admitted into the facility on [DATE] with the following diagnoses: 1. Spastic quadriplegic cerebral palsy (stiff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-21 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to conduct a monthly Drug Regime Review for 1 (R #1) of 5 (R #1, R #29, R #37,R #45 and R #74) residents reviewed for unnecessary medications. This deficient practice is likely to result in irregularities not being communicated in a timely manner to the physician for review, evaluation, and possible intervention, which could result in delay of assessment or appropriate treatment. The findings are: A. Record review of R #1's physicians orders, dated 12/06/23, revealed duloxetine HCI (medication used for depression) delayed release sprinkle, 60 milligrams (mg). Give one capsule by mouth one time a day for depression. B. Record review of the facility's Medication Regime Review binder, dated from 01/01/24 through 06/12/24, revealed the binder did not contain R #1's documentation available for review. C. On 06/14/24 at 8:36 am during an interview with the Director of Nursing (DON), she stated. She gave the documents to medical records, and they could not locate the documents. She stated she was unable to locate any documents for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-21 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor for the use of psychotropic medications (any medication that affects brain activity associated with mental processes and behavior) for 4 (R #'s 3, 11, 19, and 29) of 4 (R #'s 3, 11, 19, and 29) residents reviewed when staff failed to: 1. Attempt to gradually reduce the dose (lower dose/quantity of medication administered) for a psychotropic medication for R #3, #11, and #19. 2. Complete a psychotropic medication consent form prior to psychotropic medication use for R #29. These deficient practices are likely to result in residents being administered unnecessary medication or being over medicated. The findings are: R #3: A. Record review of R #3's face sheet revealed R #3 was admitted into the facility on [DATE]. B. Record review of R #3's physician orders, dated 09/11/23, revealed risperidone oral tablet, 4 milligrams (mg). Give one tablet by mouth two times a day for bipolar depression. C. Record review of R #3's pharmacist medication regimen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify 2 (R #4 and #44) of 2 (R #4 and #44) residents when their balance was within or approached $200.00 of the maximum amount a Medicaid recipient could have in cash assets. If the facility is not notifying resident or residents' responsible parties when they are approaching the maximum amount then residents are likely to lose their eligibility of Medicaid benefits. A. Record review of the facility's Resident Statement Landscape (residents personal funds account) revealed R #4 and R #44 were above the eligible maximum amount. B. On 06/14/24 at 9:55 am during an interview with the facility Business Office Manager (BOM), he stated R #4's and R #44's accounts were above the maximum cash assets allowed amount for Medicaid recipients. He further stated the facility sent the residents' families a quarterly statement in April 2024, and they should have been aware the residents were approaching the maximum amount. He stated he did not send the families any other notifications, but the facility should notify the families when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to meet professional standards of care related to the use of oxygen for 1 (R #21) of 1 (R #21) residents. This deficient practice is likely to cause resident to have upper respiratory infections if oxygen monitoring is not done. The findings are: A. Record review of R #21's face sheet, dated 06/12/24, indicated R #21 was admitted to the facility on [DATE]. B. Record review of R #21's medical record revealed R #21 was admitted with the following diagnoses: 1. Chronic obstructive pulmonary disease (COPD; a chronic inflammatory lung disease that causes obstructed airflow from the lungs.) 2. Dysphagia (difficulty swallowing.) 3. Dementia (a group of symptoms affecting memory, thinking and social abilities.) 4. Hypertension [high blood pressure in the arteries (vessels that carry blood from the heart to the rest of the body).] C. On 06/13/24 at 9:26 am during random observation, an oxygen (O2) concentrator (a device that concentrates the oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to effectively manage pain for 1 (R #386) of 1 (R #386) residents reviewed for pain when staff did not provide pain treatment. This deficient practice likely resulted in R #386 experiencing pain without sufficient relief. The findings are: A. Record review of R #386's face sheet revealed she was admitted to the facility on [DATE]. B. On 06/10/24 at 3:21 pm during an interview with R #386, her husband, and her daughter, R #386 stated she had pain related to hemorrhoids, and her daughter brought cream from home for her to use. R #386's daughter stated she asked the facility for hemorrhoid cream on 06/07/24, but they did not bring any. The daughter stated she brought some cream from home and helped her mom to apply the cream on her hemorrhoids. C. Record review of R #386's current physician orders revealed the record did not contain orders for any type of medication or treatment for hemorrhoids. D. Record review of R #386's progress and nursing notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure 1 (R #29) of 1 (R #29) residents reviewed for behavioral health concerns received necessary behavioral health care to meet their needs when staff failed to: 1. Ensure effective communication between the facility and psychiatric (psych) providers and provide consistent psychiatric services regarding R #29's psych service needs. 2. Document when facility Social Services Director (SSD) offered psych talk therapy to residents. These deficient practices are likely to result in the residents not receiving the behavioral or mental health care and assistance needed to improve mood and reduce depression and anxiety. The findings are: A. Record review of R #29's face sheet revealed R #29 was admitted into the facility on [DATE] with the following diagnoses: 1. Major depressive disorder (a mental disorder characterized by persistently depressed mood). 2. Anxiety. B. Record review of R #29's psychiatric individual therapy (talk therapy) notes, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to: 1. Ensure all medications were stored properly and in the original, labeled packaging. 2. Ensure medical supplies in the medication storage room were not expired. These deficient practices were likely to negatively impact the health of all residents, if staff administered or used potentially compromised or contaminated medications and medical supplies due to inappropriate storage. The findings are: A. On 6/10/24 at 10:37 AM during an observation of the A-Wing facility medication cart, five loose pills were at the bottom of drawer two. B. On 6/10/24 at 10:50 AM, Certified Medical Assistant (CMA) #1 stated there were unidentified loose pills on the bottom of drawer two, and they should not have been. CMA #1 further stated that nursing staff is responsible for cleaning the carts and disposing any loose medications or expired medications. CMA #1 further stated that the pharmacy comes in and will go through the medication carts and dispose of expired medications. C. On 6/10/24 at 10:55 AM during observation of the A-Wing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide food that accommodated resident preferences for 1 (R #15) of 1 (R #15) residents observed for food preferences. This deficient practice is likely to result in weight loss due to the resident not eating or an allergic reaction to the food being served to the resident. The findings are: A. Record review of R #15's face sheet revealed R #15 was admitted into the facility on [DATE]. B. Record review of R #15's care plan, dated 05/03/24, revealed the following: - Focus: Diet: Regular type. Regular with chopped meat. - Interventions: Use adaptive feeding equipment - Red foam built-up utensils, lip plate, and mug with spouted lid (sippy-cup) at all meals for improved self-feeding ability. Provide diet as ordered and honor food preferences. No beans. C. Record review of R #15's meal ticket, undated, revealed No beans. D. On 06/10/24 at 2:17 pm during an interview with R #15, she stated she had limited choices on meals to eat, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store foods under sanitary conditions by not: 1. Ensuring food items in the refrigerator and freezer were properly labeled and dated. 2. Ensuring food items in the refrigerator and freezer are properly covered. 3. Ensuring dry food items were properly stored, sealed, labeled, and dated in the dry storage room. 4. Ensuring raw eggs were kept on ice during preparation of meal service These deficient practices are likely to affect all 78 residents listed on the resident census list provided by the Director of Nursing (DON) on 04/03/23 and are likely to lead to foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to. The findings are: A. On 04/03/23 at 9:32 am during the initial tour of facility kitchen, the following was observed in the kitchen freezers, kitchen refrigerators, and kitchen dry storage: 1. 1-2 pan that had frozen hamburger patties thawing out on top of a box of (24 count) of Iceberg Lettuce and was not labeled or dated and stored in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure that the care plan was developed and implemented for 2 (R #40 and #70) of (R #40 and #70) residents reviewed when: 1. The motion sensor alert was not turned on when R #70 was in bed per the care plan 2. The care plan did not identify that R #70 had glasses. 3. The care plan did not include the injury to R #40's leg If the facility is not developing and implementing resident care plans, resident may not get the care and assistance needed. The findings are: Findings related to motion sensor for R #70: A. Record review of care plan for R #70 dated 11/10/22 identified [Name of R #70] is at risk for falls because of inability to transfer safely and is unaware of safety needs. Interventions included 1/6/23 Ensure sensor alarm is in place and on 11/16/22 motion sensor alarm B. On 04/05/23 at 2:26 pm during interview with Certified Nurse Aide (CNA) #4, she identified that R #70 has motion sensor that triggers an alarm at nurses station if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to revise the care plan for 3 (R #40, 46 and 70) of 3 (R #40, 46 and 70) residents reviewed by not: 1. Not ensuring that care plan was revised to include R #40's injury to her right leg. 2. Not ensuring that care plan was revised to reflect R #46 was no longer receiving hospice services 3. Not ensuring the use of adaptive equipment was included in R #70's care plan If the facility is not updating the care plans to reflect the resident's current care areas and treatments, then the facility may not be providing the appropriate care and treatment to meet the residents' needs. The findings are: Findings for R #40 A. Record review of R #40 care plan dated 04/05/23 was not revised to indicated that the resident has had an injury to Rt.(right) leg. Injury occurred when resident was being transferred from wheelchair to bed on 03/06/23 B. On 04/05/23 at 6:59 pm, during an interview with the Director of Nurses (DON), she stated. That every injury should be on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0685 — pattern
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that 1 (R #70) of 1 (R #70) resident reviewed for vision, received proper assistive devices to maintain her vision. If the facility is not assisting residents is accessing treatment and devices to maintain their vision, then residents could likely lose their ability to see and read. The findings are: A. On 04/03/23 at 4:59 PM during interview with R #70's daughter she stated She [R #70] is blind in the right eye and deaf in right ear. I had taken her to the doctor, but they said there's nothing they can do for her. They took her for her eyes to be tested, but not sure for glasses. She had a pair when she went in [was admitted to facility] but they were lost. She was ready for a renewal. B. Record review of Minimum Data Set (MDS)-11/07/22, 01/30/23 and 02/15/23 identified vision impaired and corrective lenses. C. Record review of the R #70's Care Plan dated 11/10/22 identified: has impaired vision. D. Record review of Personal Inventory sheet, dated 11/16/22 [date of admission] identified that resident had purple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to 1. Ensure that residents received a safe transfer(without injury) using a hoyer lift (mechanical device designed to lift patients safely) during transfer for R #14 2. Ensure R #52's ordered wing mattress (mattress that is used to keep residents from rolling out of bed) was placed on his bed to prevent falls. These deficient practices are likely to result in residents suffering further injury. Findings for R#14 A. Record review of R #14's care plan dated 02/24/23 revealed: Focus: Resident has Cerebral Palsy (a disorder that affect movement, muscle tone, balance, and posture) and needs extensive assistance for all her ADLs (Activities of Daily Living). She is hard to understand but is able to communicate her needs. Goals: Resident will have all ADL's done with assistance from staff. Interventions: Two person assist for transfers. Hoyer lift for all transfers. B. On 04/04/23 at 11:36 AM during an interview with R #14 she stated that staff had hit her knees on the bed when they were transferring her from her wheelchair to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-18 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to ensure that residents maintain acceptable parameters of body weight for 1(R #45) of 1(R #45) resident reviewed for weight loss by not implementing new intervention to address continued weight loss over 6 month period and by not ensuring that R #45 received healthshake as ordered. This deficient practice could likely result in continued weight loss and poor clinical condition of residents. The findings are: A. Record review of the Dietary Interview Pre Screen form, dated 01/05/21 identified that R #45 is on a regular diet with regular food consistency with a supplement order for health shakes; fortified foods for weight management. B. Record review of the Weights and Vital Summary for R #45 identified the following weights: 1. 08/07/22: 119.4 lbs (pounds) 2. 09/01/22: 111.4 lbs 3. 11/05/22: 109 lbs 4. 01/04/23 99.1 lbs 5. 02/06/23: 93.9 lbs 6. 03/05/23: 87 lbs C. Record review of the Physician order Summary report revealed order dated 09/13/22 Ensure (nutrition drink) two times a day D. Record review of R #45's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-18 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure that food was prepared in a form to meet the residents needed for 2 (R #5 and #82) of 2 (R #5 and 82) resident observed during random observation by ensuring that: 1. Mechanical Soft Diet was provided as ordered by a physician for R #5 2. R #82 was served pureed consistency. If the facility fails to provide foods in a consistency that residents are able to consume then residents are at risk for choking. The findings are: Findings for R #5 A. On 04/04/23 at 7:52 am during observation of breakfast tray, R #5 was observed to have a regular piece of sausage. R #5's meal ticket dated 04/04/23 revealed Mechanical Soft Diet (food that is mechanically altered into small pieces to prevent choking). B. On 04/04/23 at 7:53 am during interview Wound Care Registered Nurse (WCRN) confirmed the sausage on resident's (R#5) was regular consistency and should have been mechanical soft texture. C. Record review of Physicians orders dated 04/17/22 revealed Regular diet Mechanical Soft texture. Findings for R #82 D. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to provide food that accommodates resident allergies intolerance's and preferences for 3 (R #40, 52 and 81) of 3 (R #40, 52 and 81) resident's observed for food preferences. This deficient practice is likely to result in, an allergic reaction to the food being served to the resident and resident food preferences not being honored. The findings are: Findings for R #40 A. Record review of R #40's Physician Orders printed on 02/08/23 revealed, Allergies: Acidic foods. B. On 04/06/23 at 12:32 pm during an observation of lunch, R #40 was served Lettuce & Tomato on her plate. C. On 04/06/23 at 12:35 p.m. during an interview with Dietary Manager (DM), she stated that R #40 did have a slice of tomato on her plate. D. Record review of R #40's Care Plan revealed, R #40 has allergies to Lettuce, Tomatoes and Milk. E. Record review of R #40's dietary meal ticket dated 04/06/23, revealed R #40 was served Lettuce and Tomato Slices for lunch . Findings for R #52 F. On 04/04/23 at 10:28 am during an during an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure that there was collaboration between the facility and hospice services for 1 (R #46) of 1 (R #46) residents reviewed for hospice services by not developing a coordinated plan of care for the resident. This deficient practice is likely to result in the resident not receiving the services that she needs. The findings are: A. Record review of R #46's admission Minimum Data Set (MDS), Section O, Special Treatments, Procedures and Programs and the residents admission Record/Face Sheet revealed the resident was on hospice care. B. On 04/05/23 at 4:57 PM during an interview with the Director of Nursing (DON), she stated that all hospice documentation are in the Medical Record under the miscellaneous section/tab. C. Record review of R#46's Medical Record revealed that the Coordinated Plan of Care was not present in the Medical Record. D. On 04/05/23 at 7:06 PM the DON confirmed that there was not a coordinated plan of care for hospice services.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Findings related to catheters: F. On 04/03/23 at 12:32 pm during observation, R #58 was being pushed in his wheelchair from the dining room to the hallway. Under the wheelchair the catheter bag was dragging directly on the floor. Registered Nurse (RN) #1 confirmed that the catheter bag should not be touching the floor. G. On 04/03/23 at 5:51 pm during observation, R #58 was sitting in his wheelchair near the Nurse's station. His catheter bag was observed to be dragging on the floor. H. Record review of the care plan for R #70 dated 03/14/23 identified [Name of R #70] has a foley catheter and is at risk for increased urinary tract infections. I. On 04/06/23 at 8:56 am and 10:38 am during observation, R #70 was laying in bed sleeping. His catheter bag was observed laying directly on the floor under the bed. J. On 04/06/23 at 10:40 am during interview with Licensed Practical Nurse (LPN) #1, she observed and confirmed that R #70's catheter bag should be hanging on the side of the bed and not laying directly on the floor. Findings related to masks: K. On 04/03/23 at 9:15 am during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that there is an appropriate diagnosis for the use of psychotropic medications for 1 (R #19) of 5 (R #15, 19, 32, 70 and 82) residents evaluated for unnecessary medications. If residents are prescribed psychotropic medications without proper diagnosis, then residents are likely to be administered unnecessary medications likely resulting in adverse side effects. The findings are: A. Record review of R #19's Current Diagnosis report reviewed on 04/06/23 identified that R #19 has been diagnosed with Alzheimer's, unspecified (A progressive disease beginning with mild memory loss possibly leading to loss of the ability to carry on a conversation and respond to the environment.) No other neurological or psychiatric disorders identified. B. Record review of the History and Physical (H&P) dated 08/26/21 for R #19 completed by Physician #2 identified Past Medical History to include anxiety depression but was not included in current assessment. No other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to manage hydration for 1 (R #52) of 1 (R #52) resident reviewed for hydration. This deficient practice is likely to result in serious health complications for any resident without adequate hydration. The findings are: A. On 04/05/23 at 10:26 am during an observation and interview with R #52's sister. She stated that R #52 is on thickened liquids (a diet designed to prevent aspiration in patients) and very often R #52's thickened water is set on a table or on the bedside stand and R #52 is unable to reach it or even open it and drink it. During this observation the container of thickened water was observed to be sitting on the table. R #52's sister further stated that it had been left there earlier and they (R #52's sister and son) were waiting to see when staff would come in to hydrate R #52. B. Record review of Physicians orders dated 02/06/23 revealed Nectar consistency (a liquid that is altered to be thicken then water) to be provided daily and at meal times. C. On 04/05/23 at 4:38 pm during an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-18 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to provide assistive devices (special eating equipment and utensils) for 1 (R #50) of 1 (R #50) resident reviewed for use of assistive devices. This deficient practice is likely to result in residents not being able to eat meals independently unable to perform activities of daily living which could likely result in consuming less food. The findings are: A. Record review of Dietary Meal ticket dated 04/04/23 revealed foam grip utensils for all meals. B. On 04/04/23 at 12:34 pm, during an observation of lunch meal tray to identify if resident was provided foam grip utensils. R #50 was served breakfast and provided with regular utensils. C. On 04/04/23 at 12:35 during an interview with Certified Medical Assistant (CMA) #2, he confirmed R #50 should have foam grip utensils and he did not have any. D. Record review of Dietary meal ticket that was followed on 04/06/23 revealed, R #50 is to use foam grip utensils (foam tubing used to assist in patients with a weak grip).

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to store and serve food under sanitary conditions by not: 1. Ensuring food items in the refrigerator and freezer were properly labeled and dated. 2. Ensuring food items in the freezer were properly stored. 3. Ensuring food items weren't stored on the kitchen and freezer floor. These deficient practices are likely to affect all 69 residents listed on the resident census list provided by the Administrator (ADM) on 02/28/22. If the facility fails to adhere to safe food handling practices residents are likely to be exposed to foodborne illnesses. The findings are: A. On 02/28/22 at 9:27 am during the initial tour of facility kitchen, the following was observed: 1. 1- 3.5 L (Liter) plastic container of sliced American cheese dated, 2/27 was not labeled and stored in the second refrigerator. 2. 1- 3.5 L of white sliced cheese dated 2/28 was not labeled and stored in the second refrigerator. 3. 1- Large plastic container of shredded cheese dated, 2/28 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-03-04 · tag F0841 — widespread
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the medical director of the facility failed to manage and coordinate resident care in a manner that would enable each resident to attain or maintain his or her highest practicable physical, mental, and psychosocial well being, which resulted in 3 (three) citations related to Pain Management, Physician visits, and Quality of Care. The cumulative effect of these systemic deficient practices resulted in contributing to poor resident outcomes with respect to quality-of-life, quality-of-care, health, safety and comfort. The findings are: Refer to F0684, F0697, and F0711 for findings pertinent to this citation. A. Record review of Medical Director Agreement Page 1 and 2 section 5 (duties) dated 07/20/19 and signed by the Facility Medical Director on 07/25/22 revealed: B. Participates in development of a system providing medical care pan for each patient, which covers medications, nursing care, restorative services, diet, and other services as appropriate, a plan for discharge. M. Be available for consultation in the development and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-03-04 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain proper infection prevention measures for 2 (R #67's and R #64) of 2 (R #67's and R #64) residents identified during random observation when R 67 and R #64's 's Foley Catheters were resting on the bare floor. Failure to adhere to an infection control program is likely to cause the spread of infections and illness. The findings are: A. Record review of R #67's physician orders dated 02/28/22 revealed, Change 14F (Unit of measure used to determine the size of the catheter) Foley catheter. B. On 02/08/22 at 3:20 pm during an interview with R #67, R #67 is observed having a Foley catheter in place. R #67 confirmed she has had a Foley catheter for several days. R #67's Foley catheter is observed to be lying on the floor under R #67's bed. C. On 03/03/22 at 10:56 am during an interview with the Director of Nursing (DON), she stated, It [R #67's Foley catheter] should not have been laying on the floor. D. On 03/04/22 at 9:19 a, during random observation and interview with the DON, R #64 was observed in the hallway in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide a homelike environment, for 2 (R #'s 63 and 67) of 2 (R #'s 63 and 67) residents reviewed for homelike environment, by not maintaining an environment that is clean and free of clutter. If the facility fails to maintain resident rooms in a homelike environment, then residents are likely to feel uncomfortable and could exacerbate (make worse) health issues. The findings are: A. Record review of R #67's face sheet revealed R #67 was admitted into the facility on [DATE] and currently resides with R #63 in Room (RM) #302. B. On 02/28/22 at 3:35 pm during observation and an interview with R #67, approximately 17 large drops of Betadine (an antiseptic used for skin disinfection before and after surgery) were present on the floor next to R #63's bed. Several large pieces of trash were also present on the floor. R #67 confirmed the Betadine and trash had been on the floor since the morning. C. On 02/28/22 at 3:37 pm during an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-04 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide an incident or a follow-up report to the State Survey Agency, for 2 (R #33 and R #67) of 2 (R #33 and #67) residents reviewed for falls and R #67 for not receiving her meal for dinner. If the facility fails to report incidents and/or falls with injury to the State Agency, then the State Agency is unable to ensure residents have a safe and hazard-free environment. The findings are: Findings for R #33: A. Record review of Nurse progress notes dated 02/07/22 at 4:43 am revealed, Resident was sent out for fall that occurred in dining area during dinner. At the time of fall, no injuries present and resident did have complaints of slight tenderness. PRN [as needed] Tylenol [pain medication] was administered by day shift with no relief. At the time that this nurse received report, resident stated she had severe pain to left side of body and head and requested she be sent out. MD [Medical Doctor] was notified and resident was sent to [Name of Local Hospital] via EMS [Emergency Medical Services] transportation. B. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop and implement a comprehensive person-centered care plan for 2 (R #10, 51) of 6 (R #10, 18, 22, 33, 47, and 51) residents reviewed for care plans. Failure to develop and implement a resident-centered care plan is likely to result in staff's failure to understand and implement the needs and treatments of residents, resulting in decline in abilities and a failure to thrive. The findings are: R #10 A. Record review of R #10's physician order dated 09/18/21 revealed an order for Physical Therapy (PT) (treatment provided by trained therapists to assist with strengthening and motion) to evaluate and treat. B. Record review of R #10's care plan dated 01/04/22 revealed no current care plan for daily restorative care (therapy that is provided over a long term to encourage mobility and flexibility) C. On 03/03/22 at 8:32 am during interview with Physical Therapist (PT), she stated that restorative care is provided to any resident who might need daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-04 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents have a written, signed, and dated progress note from their physician after each visit, and physician appointments were scheduled for residents 13 ( R #'s 4, 13, 16, 18, 26, 33, 37, 46, 48, 51, 52, 54 and 118) of 44 ( R #'s 1, 2, 4, 5, 6, 9, 10, 12, 13, 16, 18, 19, 20, 21, 22, 24, 25, 26, 29, 30, 32, 33, 34, 36, 37, 39, 41, 42, 43, 46, 47, 48, 50, 51, 52, 53, 54, 55, 57, 58, 64, 66, 68, and 118) residents reviewed for current physician progress notes and documentation. This deficient practice is likely to result in resident's needs not being accurately determined and met due to the lack of current documentation. A. Record review of the Facility Medical Director (FMD) resident tracking form dated 03/01/22 revealed the following residents with past due Physician Progress Notes/ History and Physicals: 1. R #26 Progress Note- 02/21/22 Past Due 2. R #13 Progress Note- 01/13/22 Past Due 3. R #46 Progress Note- 02/29/22 Past Due 4. R #16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-04 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that PRN (as needed) orders psychotropic medications were limited to 14 days unless the prescribing practitioner provided written rationale for extending the order for 2 (R #18 and 22) of 5 (R #18, 22, 33, 47, and 67) residents reviewed with PRN psychotropic medications ordered. This deficient practice is likely to result in residents being administered unnecessary medication and being over medicated. The findings are: R#18 A. Record review of R #18 face sheet dated 03/04/22 revealed she was admitted to the facility on [DATE] with multiple diagnoses including Major Depressive Disorder (symptoms of sadness and despair). B. Record review of R #18 physician orders revealed the following: Active order #1 dated 12/14/21 administer Haloperidol (an antipsychotic medication administered to reduce psychotic symptoms) tablet 0.5 mg (milligrams) by mouth every 4 hours as needed for agitation/nausea. Active order #2 dated 12/14/21 administer Haloperidol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to: 1. Ensure that medications in the medication cart were not expired. 2. Ensure that all medications were properly labeled and stored. These deficient practices are likely to affect all 69 residents listed on the resident census list provided by the Administrator(ADM) on 02/28/22 by dosing with expired medications and dosing with medications that have been improperly stored. The findings are: A. On 03/04/22 at 10:21 am during an observation of the B Wing medication cart and interview with the Registered Nurse (RN) #1 and Certified Medication Assistant (CMA) #1, the following was observed: 1. 1 bottle of Hyosyne oral drops (medication for stomach/intestinal problems) was expired on 02/22 2. 1 bottle of Lovastatin (medication used to treat elevated blood cholesterol) was expired on 02/09/13 3. 5 unidentified loose pills were found on the bottom of the first drawer of the medication cart. 4. 2 unidentified loose pills were found on the bottom of the second drawer of the medication cart. 5. 4 unlabeled 4% (per cent) Lidocaine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure resident had access to call light for 1 (R #59) of 1 (R #59) residents reviewed for call light access. This deficient practice is likely to result in the residents not being able to notify staff of their needs or alert staff during emergent (urgent) situations. The findings are: A. Record review of R #59's face sheet revealed R #59 was admitted into the facility on [DATE]. B. On 03/03/22 at 12:49 pm during an observation and interview with R #59, she stated, Help me! Please get me in bed. I can't call them [staff] because the light is all the way over there. R #59 was observed to be sitting in her wheelchair while her call light was observed to be tied to R #59's bed, out of reach from the resident. C. On 03/03/22 at 12:53 pm during an interview with Certified Nursing Assistant (CNA) #1, she stated, Her [R #59's] roommate called me and said she [R #59] needed help going back to bed. She's [R #59] a two person assist and I told her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to revise the care plan for 1 (R #67) of 1 (R #67) residents reviewed for Foley catheter (flexible tube inserted through the urethra and into the bladder to drain urine) use. If the facility is not updating the care plan to reflect the resident's current care areas and treatment, then it is likely the facility may not be providing the appropriate care and treatment to meet the residents' needs. The findings are: A. On 02/08/22 at 3:20 pm during an observation and interview with R #67, R #67 is observed with a Foley catheter in place. R #67 confirmed she's had a Foley catheter since she arrived into the facility (02/07/22). B. Record review of R #67's Face sheet revealed R #67 was admitted into the facility on [DATE]. C. Record review of R #67's Clinical admission Evaluation Progress Note dated 02/07/22 revealed, Resident has a 14F Foley catheter in place that was placed on the 26th [01/26/22] due to resident being unable to urinate by self.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide ADL (Activities of Daily Living) assistance for baths/showers for 1 (R #54) of 3 (R #'s 33, 54, and 67) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are: A. Record review of R #54's face sheet revealed R #54 was admitted into the facility on [DATE]. B. Record review of the facility 200 unit shower schedule revealed R #54 should be offered a shower/bath every Sunday, Wednesday, and Friday. C. Record review of R #54's care plan dated 11/16/21 revealed, Focus- [Name of R #54] is at risk for further decline in ADL's due to physical/cognitive impairments (difficulties with eating, dressing bathing and other ADL's also confusion or memory and loss). He has moments of forgetfulness. Interventions- Assist resident with shower. Allow resident to help as much as possible to promote independence. D. Record review of R #54's Documentation Survey Report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-04 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure that 1 (R #44) of 1 (R #44) resident received proper assistive devices to maintain his vision. If the facility is not assisting residents in accessing treatment and devices to maintain their vision, then residents could likely lose their ability to see and read. The findings are: A. On 03/01/22 at 11:29 am during interview with R #44, when asked if he had any problems with his vision, he stated I should wear glasses. They broke over a year ago and haven't been replaced or a new pair has not been ordered. B. Record review of the Minimum Data Set (MDS): Section B Hearing, Speech, Vision for R #44 dated 01/16/22 revealed that R #44 has impaired vision. C. Record review of the miscellaneous section of R #44's medical record revealed the last time R #44 had an eye doctor appointment was on 11/06/18 and at that appointment R #44 received a new glasses prescription. There were no further appointments or notes documented in the residents chart. It also revealed an admission Data Collection sheet dated 02/28/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident specific physician orders and ongoing communication and collaboration (different persons/groups working together) with the dialysis (clinical purification of blood as substitute for normal kidney functioning) facility regarding dialysis care and services for 1 (R #42) of 1 (R #42) residents reviewed for dialysis. If the facility is unaware of the status, condition, or complications that arise during dialysis treatment, then residents are likely to not receive the appropriate monitoring and care they need. The findings are: A. Record review of R #42's face sheet dated 03/04/22 revealed she was admitted to the facility on [DATE] with multiple diagnoses including: End Stage Renal Disease (a progressive disease of the kidneys) Dependence of Renal Dialysis (use and dependence on dialysis to clean and purify blood) B. Record review of R #42's electronic medical record revealed there was no physician order for R #42 to attend dialysis. C.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-04 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure there was collaboration between the facility and hospice services (services provided for a person that is experiencing an advanced, life-limiting illness) for 1 (R #18) of 1 (R #18) resident reviewed for hospice services, by not having documentation in the resident's record indicating the delivery of hospice services, and for hospice failing to visit the resident as often as required. This deficient practice of not ensuring that there was an appropriate collaboration between the facility and hospice services is likely to result in the resident not receiving the services that they need. The findings are: A. Record review of R #18's face sheet revealed R #18 was admitted into the facility on [DATE]. B. Record review of R #18's care plan dated 12/15/21 revealed, Focus-[Name of R #18] requires Hospice Care. (A decline is expected as the disease progresses). C. Record review of R #18's physician orders dated 12/20/21 revealed, Admit to [Name of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-04-18 · tag F0574 — widespread
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure that residents receive information on how to contact the state survey agency to file a complaint or seek advocacy. This deficient practice could likely affect all 78 residents residing in the facility as identified on the census list provided by the Director of Nursing (DON) on 04/03/23. If the facility is not ensuring that residents are able to contact the state survey agency, then residents have limited their advocacy option if there are concerns. The findings are: A. On 04/05/23 at 10:29 am during interview with the Resident Council (RC) (in attendance: R #10, 12, 34, 35 and 54) they confirmed that they were unaware of how to contact the State Survey Agency and file a complaint. B. On 04/05/23 at 4:30 pm during interview with the Activities Director, she stated that during Resident Council Meetings she reviews residents rights to open the meeting and asks if there are any concerns. When asked if she informs the RC on how to file a complaint with the State Survey Agency, she stated, she does not. When asked if she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-03-04 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation, and interview, the facility failed to: 1. Display nurse staffing information in a clear and visible place. 2. Maintain the posted information for a minimum of 18 months. These deficient practices are likely to result in residents and visitors not having access to accurate staffing information. The findings are: A. On 03/03/22 10:18 am during random observation, staffing information was not posted and visible for residents and visitors to view. B. On 03/03/22 at 10:38 am during an interview with the Director of Nursing (DON), she confirmed that the facility daily staffing list was not posted but kept in a binder near main entrance. C. On 03/04/22 at 9:03 am during record review of staffing information posting's and interview with the DON, she confirmed only six months of staffing posting information has been maintained. She further stated that she completed a search of facility documents and only the six months worth of staffing lists were provided and available for review.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$105,374 in federal fines across 6 penalties. 1 Medicare payment denial on record.

  • $16,350 — penalty dated 2026-04-29
  • $12,048 — penalty dated 2024-10-31
  • $61,097 — penalty dated 2024-06-21
  • $10,586 — penalty dated 2023-09-11
  • $2,823 — penalty dated 2023-08-28
  • $2,470 — penalty dated 2023-08-21
  • Medicare payment denial — starting 2024-07-31 for 21 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 51.7+1.3 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Las Cruces Village Nursing & Rehabilitation LLCLas Cruces, NM 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Aztec HealthcareAztec, NM 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Blue Springs Wellness & RehabilitationBlue Springs, MO 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Prescott Village Nursing & RehabilitationPrescott, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX 2 of 5White Acres Wellness & RehabilitationEl Paso, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
MEADOWS HEALTHCARE LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 04/17/2023
CRESTVIEW TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 06/22/2023
RIMPAU HOLDINGS TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 06/22/2023
SASEM INVESTMENTS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/22/2023
GARETZ, DAVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 06/22/2023
GURWITZ, SOLOMONIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
HAGINS, ELIZABETHIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
KAPLAN, ESTHERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
KAPLAN, MORDECHAIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
MINDLE, ADAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
STERNSHEIN, JENNIFERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/01/2025
UNGER, JEFFREYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
ZIMMERMAN, CAROLINEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/01/2025
2301 COLLINS DRIVE NM, LLCOrganizationADP OF THE SNFsince 06/22/2023
CONTINUUM REHAB GROUP LLCOrganizationADP OF THE SNFsince 06/22/2023
GIBRALTAR TRUSTOrganizationADP OF THE SNFsince 06/22/2023
HANSEN HUNTER LLCOrganizationADP OF THE SNFsince 07/18/2025
MILLENNIAL ACQUISITIONS, LLCOrganizationADP OF THE SNFsince 06/22/2023
NEW MEXICO PROPCO INVESTMENTS, LLCOrganizationADP OF THE SNFsince 06/22/2023
OPCO CA SKILLED MGMT INC.OrganizationADP OF THE SNFsince 06/22/2023
OPCO NM SKILLED MGMT, LLCOrganizationADP OF THE SNFsince 06/22/2023
THE WRIGHT GROUP CONSULTING, LLCOrganizationADP OF THE SNFsince 04/01/2024
GREENBERG, DAVIDIndividualADP OF THE SNFsince 08/23/2024
ZEMMIN, KRISTINIndividualADP OF THE SNFsince 01/16/2025

CMS files one row per role, so the 26 rows in the source record cover these 24 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.2M
Net patient revenuemost recent cost report
-7.0%
Operating marginrevenue minus expenses
$2.7M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 7%Other / private 12%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$371per resident / day
operating cost
$11,270per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325065. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next