No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Las Cruces Village Nursing & Rehabilitation LLC

3025 Terrace Drive, Las Cruces, NM 88011 · For profit - Limited Liability company · 94 certified beds · (575) 556-2103 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0741, F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0603) — most recent Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2447 S Telshor Blvd · (575) 522-5805 · Call to confirm hours
Pharmacy
2906 Hillrise Dr · (575) 652-4499 · Call to confirm hours
Grocery
1701 E University Ave · (575) 521-3003 · Call to confirm hours
Park
3300 Buena Vida Cir · (575) 541-2550 · Typically dawn to dusk
Place of worship
2925 Missouri Ave · (575) 800-5932

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.4%11.3%15.4%better
Long-stay residents who lose too much weight0.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms3.7%2.0%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.9%3.5%3.3%worse
Long-stay residents whose ability to walk worsened4.6%11.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.5%14.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.7%95.3%typical
Long-stay residents with pressure ulcers2.7%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control32.7%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.1%14.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.1%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine54.2%86.4%79.4%worse
Short-stay residents rehospitalized after admission26.3%22.0%22.6%worse
Short-stay residents with an outpatient ER visit18.5%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.251.651.67worse
Long-stay outpatient ER visits per 1,000 resident days2.912.811.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 98 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.5%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
76.8%U.S. median 56.6%
Met the expected recovery
0.43U.S. median 0.31
Therapy hours / resident / day
0.24hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Met the expected recovery: 76.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.5%CMS range 47.9–63.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 6.4–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge46.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting93.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.0%CMS range 5.7–15.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.27
Aide hours/ resident / day
3.67
Total nurse hours/ resident / day
0.21
RN hoursweekends
64.6%
Total nursing turnover
70.6%
RN turnover

How full it usually is: this home is certified for 94 beds and averages 87.5 residents a day — about 93% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.67 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.82 on weekdays — 14% thinner on weekends. RN hours go from 0.39 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

30
deficiencies at the latest standard inspection (2025-06-27)
15
at the previous standard inspection (2024-03-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

83 citations, most serious first. The 10 most serious are shown; the remaining 73 are one tap away and print in full.

  • Potential for harm · F2026-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public for all 89 resident in the facility (residents were identified by the census list provided by the Administrator on 04/29/26) randomly sampled residents, when they failed to ensure a floor drain sink in the [NAME] Janitors room was in operable working condition after the drain became clogged. This deficient practice could likely result in residents living in an environment that puts them at risk of waterborne pathogens such as Legionella contamination microorganisms, bacteria and fungi, which could grow in stagnate accumulating water. The findings are: A. On 04/30/26 at 8:45 AM, during an observation of the 400 Unit revealed the following: 1. Water was coming from the [NAME] Janitor room out into the hallway floor. 2. When Houskeeper #24 opened the door there was a clogged floor drain roughly 10 inches full of black dirty water. B. On 04/30/26 at 8:48 AM, during an interview with Housekeeper #24 stated the following: 1. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to secure a treatment cart for all 27 residents on the 500 and 600 unit (residents were identified by the census list provided by the Administrator on 04/29/26). This deficient practice could result in residents obtaining medication not prescribed to them resulting in adverse side effects. The findings are:A. On 04/29/26 at 8:40 am, during an observation, the nurses station revealed staff failed to secure a treatment cart on the 500/600 Unit. Staff were not present. B. On 04/29/26 at 8:44 am, during an interview, LPN #3 stated the treatment cart was unlocked. LPN #3 stated the treatment cart was the Treatment Nurse's (TN) cart. The TN was not on the unit. C. On 04/30/26 at 2:06 pm, during an interview, the [NAME] Consultant Nurse stated the treatment carts are supposed to be locked when not in use.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to allow the resident the right to designate a representative and allow that representative the right to exercise the resident's rights to the extent those rights are delegated to the representative for 1 (R #1) of 3 (R #1, R #2, and R #3) residents sampled for residents rights, when the facility failed to allow R #1's POA (the legally appointed person (the agent or attorney-in-fact) to make decisions or act on their behalf regarding financial, legal, or medical matters) to obtain R #1's medical records. If resident representatives' decisions are not treated as that of a resident, then residents that do not have ability to make decisions for themselves are left with no one to advocate for their rights. The findings are:A. Record review of the State Agency Complaint Intake dated 03/24/26 revealed the following:R #1 had designated Family Member (FM) #1 as her POA.FM #1 was concerned about the care R #1 was receiving.FM #1 requested R #1's medical records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the right to access personal and medical records pertaining to him or herself upon an oral or written request 1 (R #1) of 3 (R #1, R #2, and R #3) residents sampled for residents rights, when the facility failed to allow R #1's POA (the legally appointed person (the agent or attorney-in-fact) to make decisions or act on their behalf regarding financial, legal, or medical matters) [because R #1 did not have the capacity to on her own] to obtain R #1's medical record. If residents or their representatives acting on their behalf are not able to access their medical record, then they may not have the information needed to make healthcare decisions. The findings are:A. Record review of the State Agency Complaint Intake dated 03/24/26 revealed the following:R #1 had designated Family Member (FM) #1 as her POA.FM #1 was concerned about the care R #1 was receiving.FM #1 requested R #1's medical records before R #1 passed away.The facility never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure care plan revisions were completed for 1 (R #24) of 3 (R #24, R #25, and R #26) residents reviewed for care plans, when the staff failed to revise the care plan with the most current resident information for R #24. This deficient practice could likely result in care plans not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care being provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: A. Record review of R #24's admission record, no dated revealed R#24 was admitted to the facility on [DATE]. B. On 04/29/26 at 11:20 AM, during an interview, with R #24's Family Member (FM) stated the following: 1. Housekeeper #26 caused R #24 to fall in her room. 2. Housekeeper #26 should not have assisted R #24 because she's not a CNA in the Secure Unit. 3. FM did not want Housekeeper #26 to work in the Secure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to revise the care plan for 2 (R #8, and R #10) of 3 (R #8, R #9, and R #10) residents reviewed for neglect when they failed to revise the care plan for the resident's need for the following: 1. R #8 and R #10's briefs and approaches (any action, treatment, or strategy intentionally undertaken to prevent, treat, or improve an individual's health, functioning, or well-being). 2. R #8 and R #10's beds in lowest position and fall mats in place for fall risk. 3. R #8 no longer being an elopement (the unauthorized departure of a resident from the facility without the knowledge or supervision of staff) risk. This deficient practice could likely result in staff being unaware of changes in care being provided and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are:R #8 A. On 09/08/25 at 3:17 PM, during an observation of R #8's room, revealed R #8's bed was in the lowest position and there was a fall mat by her bed. R #8 was wearing a brief. B. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to meet professional standards of quality care for 11 of 19 residents on the 400 Unit (residents were identified by the resident matrix provided by the Administrator on 09/08/25) when staff failed to round on residents (regularly check on residents to assess needs, safety and comfort). This deficient practice could likely lead to the residents' needs and care not being met. The findings are: A. Record review of the state agency's complaint intake dated 07/29/25 revealed R #8 had fallen out of bed and was left on the floor for approximately three hours without staff rounding. B. Record review of a video from the facility's camera of the 400 unit on 06/14/25 at 11:00 PM until 06/15/25 at 3:23 AM revealed staff did not round on the following rooms: 1. 401 with 2 residents. 2. 402 with 2 residents. 3. 404 with 2 residents. 4. 405 with 2 residents. 5. 406 with 1 residents. 6. 410 with 2 resident. C. On 09/09/25 at 9:40 AM, during an interview, the Administrator stated staff did not round as is expected. The administrator said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to secure a medication cart for all 25 residents on the 500 and 600 units (residents were identified by the census list provided by the Administrator on 09/16/25). This deficient practice could result in residents obtaining medication not prescribed to them resulting in adverse side effects. The findings are: A. On 09/16/25 at 8:45 AM, during an observation of the nurses' station on the 500/600 unit revealed a medication cart was in a central location near halls 500 and 600. Insulin pen needles (is an injection device that you can use to deliver preloaded insulin) and lancets (a single-use sharp pointed two-edged device that collects whole liquid blood sample) were on top of the medication cart that was left unattended. B. On 09/16/25 at 8:48 AM, during an interview LPN #28, confirmed that the insulin pens and lancets were on top of the medication cart. C. On 09/16/25 at 8:48 AM, during an interview with the ADON, she confirmed that medications and lancets should be locked inside the medication cart.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to keep the resident free from neglect for 1 (R #8) of 3 (R #8, R #9, and R #10) residents reviewed for neglect when staff failed to conduct rounds (check on) on a resident and was left on the floor after a fall for 3 hours and 10 mins. This deficient practice could likely result in the resident suffering from lack of care, having anger, fear, and anxiety as a result of their neglect, and not getting the help she needs in a timely manner. The findings are: A. Record review of R #8's admission record, no date, revealed the following: 1. R #8 was admitted to the facility on [DATE]. 2. R #8 has the following diagnosis: a. Parkinson's disease with dyskinesia, with fluctuations (a condition where a person experiences the typical symptoms of Parkinson's disease, such as tremors, rigidity, and slow movements, along with involuntary, writhing movements). b. Repeated falls. c. Muscle weakness (generalized). d. Need for assistance with personal care. e. Dependence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide evidence for the alleged violations of neglect and exploitation were thoroughly investigated for 2 (R #8 and R #16) of 6 (R #8, R #9, R #10, R #16, R #17, and R #18) residents reviewed for allegations of neglect and misappropriation of property (the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent). If the facility does not keep evidence of investigations, then the state agency is unable to determine if a thorough investigation was completed and determine if the facility implemented appropriate actions to protect residents. The findings are: R #8 A. Record review of R #8's admission record, no date, revealed R #8 was admitted to the facility on [DATE]. B. Record review of R #8's quarterly MDS assessment, dated 07/10/25, revealed he had a Brief Interview for Mental Status (BIMS a number between 0 and 15 that indicates a person's cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 73 citations
  • Potential for harm · Dcited before2025-09-16 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 1 (R #24) of 3 (R #24, R #26 and R #27) residents reviewed for baseline care plans. This deficient practice could likely result in residents not receiving the appropriate care and may place residents at risk of an adverse event (undesirable experience, preventable or non-preventable, that caused harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission. The findings are: A. On 09/15/25 at 9:04 AM, during an interview with R #24's family member, she stated R #24 did not have a plan of care in place. B. Record review of R #24's admission Record, no date revealed R #24 was admitted into the facility on [DATE]. C. Record review of R #24's physician orders dated 08/25/25, revealed wound care to the sacrum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide treatment and services specialized in managing and healing wounds that do not heal properly for pressure ulcers (damage to an area of the skin caused by constant pressure on the area for a long time) for 1 (R #24) of 3 (R #8, R #24 and R #25) residents reviewed for pressure ulcers, when staff failed to: Obtain wound care orders for R #24's pressure ulcer until three days after admission, Perform wound care for one day of the six days R #24 was in the facility. These deficient practices could likely result in the provider being unaware of the resident's current condition, leading to inconsistent interventions and worsening of pressure ulcers. The findings are:A. On 09/15/25 at 9:04 AM, during an interview with R #24's family member, she stated R #24 had a wound when he got to the facility and did not receive wound care on 08/21/25 (day of admission). R #24 received wound care on 08/25/25. B. Record review of R #24's face sheet no date, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on the record review and interview, the facility failed to ensure RN coverage was provided for 8 consecutive hours a day and for 7 days a week. This failure could potentially affect all 79 residents who lived in the facility (residents were identified by the Resident Matrix provided by the Administrator on 06/23/25. This deficient practice is likely to result in residents not receiving the services they require. The findings are:A. Record review of the Payroll Base Journal (PBJ) Staffing Data Report (report from the data base of the federal agency overseeing certification for long term care facilities) dated Quarter #1 (October 1 through December 31) 2025 revealed no RN coverage for at least 8 consecutive hours on 10/19/24, 10/20/24, 10/26/24, and 10/27/24.B. On 06/27/25 at 3:40 PM during an interview, the corporate nurse stated they were unable to provide proof of RN coverage for 10/19/24, 10/20/24, 10/26/24, and 10/27/24.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and serve food under sanitary conditions by professional standards of food service safety, this could affect all 78 residents living in the facility (residents were identified by the Resident Matrix provided by the Administrator on 06/22/25). When they failed to ensure staff maintain refrigerator temperatures in the dietary west wing kitchen. This deficient practice could expose residents to foodborne illnesses, which includes failing to maintain safe food temperatures. This can lead to a range of health risks, such as foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins), affecting residents and requiring immediate attention to ensure their safety.The findings are:A. On 06/23/25 at 7:15 AM, during an observation of the west wing kitchen the refrigerator temperature log temperatures were not documented for 06/21/25 and for 06/22/25.B. Record review of the refrigerator temperature log revealed the temperature log did not contain any records of temperatures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-27 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections when they failed to have a water management program to minimize the risk of Legionella [a bacteria that can grow in parts of building water systems that are continually wet (e.g., pipes, faucets, water storage tanks, decorative fountains) and cause a serious type of pneumonia] and other opportunistic pathogens (bacteria that do not usually cause diseases in healthy people but may become extremely injurious to unhealthy individuals) in the building's water system. This failure could potentially affect all 79 residents who lived in the facility (residents were identified by the Resident Matrix provided by the Administrator on 06/23/25). If the facility fails to maintain an effective infection control program, then infections could spread to residents throughout the facility, resulting in illness. The findings are:A. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-27 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    A. On 06/26/25 at 10:41 AM, during an interview, ADON #2 confirmed that she is the current IP and confirmed that she has started but has not completed the required IP training and does not have the training certificate yet.B. On 06/27/25 at 10:12 AM, during an interview, the Director of Clinical Services confirmed that ADON #2 had not completed the required IP training to receive her certification.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to provide a safe, comfortable, and homelike environment for 2 (R #47 and R #61) of 4 (R #27, R #30, R #47 and R #61) residents reviewed for missing property, when staff failed to ensure that that resident property was free from loss or theft. This deficient practice could likely cause residents to feel like they are not living in a safe, comfortable, and home-like environment and like they are not valued. The findings are:R #47 A. On 06/23/25 at 11:37 AM, during an interview, R #47 stated the following: 1. A couple of months ago (unsure of date), two of his hats went missing. 2. He notified a CNA or nurse (unsure of staff name). 3. He had not heard anything else about his missing hats. B. Record review of the facility's grievance log, dated 03/01/25 through 06/25/25, revealed there were no grievances regarding R #47's missing hats. C. Record review of R #47's entire medical record, no date, revealed staff did not document an inventory of R #47's belongings. D. On 06/25/25 at 11:22 AM, during an interview, LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents did not receive psychotropic medications (group of drugs that affect behavior, mood, thoughts, or perception) unless the medication was medically necessary for 3 (R #12, R #17, R #44,) of 6 (R #1, R #7, R #12, R #17, R #44, and R #75) residents reviewed for unnecessary medications, when staff failed to ensure: 1. Psychotropic medications for R #12 were prescribed to treat a specific psychiatric diagnosis (mental illness, symptoms or condition that greatly disturbs your thinking, moods, and/or behavior). 2. A gradual dose reduction (GDR; stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued) was carried out for R #44. 3. Psychotropic medications ordered to be given as needed (PRN) for R #17 were not prescribed for longer than 14 days without documentation of the rationale to extend beyond 14 days in the resident's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the required discharge or transfer information to the resident and the resident's representative(s) in writing for 4 (R #12, R #47, R #78 and R #179) of 5 (R #12, R #47, R #75, R #78 and R #179) residents sampled for hospitalizations or discharge when staff failed to: 1. Notify the resident and the resident's representative of the plan to discharge the resident from the facility in writing and in a language and manner they understand for R #78. 2. Complete a discharge summary for R #78 that included the following: a. A recapitulation of the resident's stay that includes, but is not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results. b. A final summary of the resident's status including an accurate and current description of the clinical status of the resident and sufficiently detailed, individualized care instructions, to ensure that care is coordinated and the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement accurate, person-centered comprehensive care plan for 4 (R #1, R #7, R #77, and R #179) of 4 (R #1, R #7, R #77, and R #179) residents reviewed for care plans when staff failed to:1. Include personal preferences for activities for R #1 and R #7.2. Include a care plan for R #77's primary diagnosis. 3. Include a care plan for R #179's diagnosis and level assistance needed for showering. These deficient practice could likely result in staff being unaware of the current and actual needs of the residents. The findings are:R #1 A. Record review of R #1's admission record, no date, revealed an admission date of 04/20/24 with the following diagnoses: 1. Unspecified dementia, unspecified severity, with other behavioral disturbances (is the loss of cognitive functioning, the ability to think, remember, or reason-to such an extent that it interferes with a person's daily life and activities). 2. Unspecified behavioral emotional disorders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure care plan revisions and care plan meeting requirements occurred for 8 (R #12, R #18, R #25, R #27, R #34, R #44, R #47, and R #61) of 8 (R #12, R #18, R #25, R #27, R #34, R #44, R #47, and R #61) residents reviewed for care plans, when the staff failed to: 1. Ensure the care plan meeting was held within 7 days from the completion of the MDS (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) assessment when creating or revising the care plan for R #44, R #47 and R #61. 2. Revise the care plan with the most current resident information for R #12, R #18, R #25, R #27, and R #34.These deficient practices could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for baths or showers for 1 (R #55) of 3 (R #55, R #61, and R #179) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are:A. Record review of R #55's admission record, no date, revealed the following: 1. R #55 was admitted to the facility on [DATE]. 2. R #55 had the following diagnoses: a. Dementia b. Repeated falls c. Muscle weakness d. Difficulty in walkingB. On 06/23/25 at 9:55 AM during an interview with R #55's family member, she stated the following: 1. Staff were supposed to give R #55 showers on Tuesday or Wednesday and Saturday every week. 2. R #55 had missed several showers (dates unknown).C. Record review of the unit shower schedule, no date, revealed R #55 was supposed to receive showers on Wednesday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide an ongoing program of activities designed to meet the interests for 3 (R #1, R #7, and R #75) of 5 (R #1, R #7, R #18, R #27 and R #75) residents reviewed for activities by not providing meaningful individualized activities based upon residents' interests. If residents are not provided or encouraged to attend/participate in activities that meets their interests, then they are likely to experience an increase in boredom, isolation, and depression. The findings are:R #1 A. Record review of R #1's admission record, no date, revealed an admission date of 04/20/24 with the following diagnoses: 1. Unspecified dementia, unspecified severity, with other behavioral disturbance (is the loss of cognitive functioning, the ability to think, remember, or reason-to such an extent that it interferes with a person's daily life and activities). 2. Unspecified behavioral emotional disorders with onset usually occurring in childhood and adolescence (mental heath…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews the facility failed to have a qualified activities professional to direct an ongoing program of activities designed to meet the interests for resident, for all 13 residents residing in the secure unit of the facility (resident were identified by the Resident Matrix provided by the Administrator on 06/22/25) sampled for activities when staff failed to do the following: 1. Have the Activities Director (AD) licensed or registered as a Activities Director. 2. Have 2 years experience in a social or recreational program within the last 5 years.If the facility is not providing an ongoing activity program this can lead to a less engaging and beneficial program for residents and can negatively impact residents' well-being and quality of life.The findings are:A. On 06/27/25 at 12:57 PM during an interview, the AD stated she was certified as a CNA, and van driver, and had no other training for activities. AD stated she has not taken the [Name of the State] Activities Director training course because she hurt her foot. B. On 07/02/25 at 10:52 AM during an interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the nursing staff were able to demonstrate competency in skills and techniques necessary to care for residents' needs for 3 (RN #16, LPN #16, and CNA #16) of 3 (RN #16, LPN #16, and CNA #16) staff reviewed for competent nursing staff, when they failed to have a competency evaluation (the facility's way to measure an individual's knowledge and skills as related to safe, competent performance through demonstration of those skills) for RN #16, LPN #16, CNA #16, and CNA #17at the time of hire before they start to work with residents. These deficient practices could likely result in nursing staff working with residents without adequate knowledge to do so; likely resulting in injury or inappropriate care being provided to the residents. The findings are:A. Record review of RN #16's personnel file revealed the following: 1. RN #16 was hired on 04/11/25. 2. RN #16 did not have any competency evaluations demonstrating their knowledge, ability, and skills to care for residents. B. Record review of LPN #16's personnel files…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure residents obtained dental services for 4 (R #25, R #34, R #44, and R #61) of 7 (R #7, R #25, R #34, R #44, R #58, R #61, and R #75) residents sampled for dental services, when staff failed to ensure residents received routine dental care to include an annual inspection of the mouth for signs of disease, dental cleaning, fillings, or minor partial or full denture adjustments. This deficient practice is likely to cause the resident unnecessary pain, embarrassment over the condition/appearance of teeth, and potential dental or oral complications. The findings are:R #25 A. Record review of R #25's admission record (no date) revealed he was admitted to the facility on [DATE]. B. Record review of R #25's medical record revealed no dental visits from June 2024 to June 2025. C. Record review of dental house call note, dated 05/29/24, revealed dental staff documented PT (patient) doesn't want to be seen today as per staff. PT is feeling lethargic and is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-27 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure medical records were complete and accurate for 2 (R #27 and R #34) of 4 (R #27, R #30, R #34, and R #78) residents reviewed for documentation accuracy when they failed to do the following: 1. Document R #27's fall. 2. Document applying R #34's elbow splint and palm guard. 3. Document R #34's refusal to wear elbow splint and palm guard.This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to missing or inaccurate records and resident information.The findings are:R #27A. Record review of an incident report dated 06/04/25, revealed R #27 was found sitting on the floor next to his bed. R #27 had fallen while he was transferring from his walker to his bed.B. Record review of R #27's medical record, no date, revealed the fall was not documented.C. On 06/26/25 at 3:34 PM, during an interview, the Director of Clinical Services (DCS) confirmed that R #27's fall on 06/04/25 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0941 — pattern
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure nursing staff completed the mandatory training for Effective Communication for 6 (RN #16, LPN #16, CNA #16, Nursing Assistant (NA) #16, Dietary Aide (DA) #16, and Activity Aide (AA) #16) of 6 (RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16) staff sampled for training completion. This deficient practice could likely result in staff being unable to inform residents of their total health status and to provide notice of rights and services. The findings are:A. Record review of staff training records, no date, revealed RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16 did not complete the mandatory training Effective Communication. B. On 06/27/25 at 1:43 PM, during an interview, the administrator confirmed RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16 did not complete the mandatory training for effective communication.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure nursing staff completed the mandatory Quality Assurance and Performance Improvement (QAPI, a systematic approach used in healthcare, particularly in nursing homes and other long-term care facilities, to enhance the quality of care and resident experience) training for 6 (RN #16, LPN #16, CNA #16, Nursing Assistance (NA) #17, Dietary Aide (DA) #16, and Activity Aide (AA) #16) of 6 (RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16) staff sampled for staffing. This deficient practice could likely result in staff being unable to identify opportunities for improvement, address gaps in systems or processes, develop and implement an improvement or corrective plan, and continuously monitor the effectiveness of interventions. The findings are:A. Record review of staff training records, no date, revealed RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16 did not complete the mandatory training for QAPI B. On 06/27/25 at 1:43 PM, during an interview, the administrator confirmed RN #16, LPN #16, CNA #16, NA #16, DA #16,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-27 · tag F0949 — failed to train staff on dementia and abuse — pattern
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure nursing staff completed the mandatory behavioral health training for 6 (RN #16, LPN #16, CNA #16, Nursing Assistant (NA) #16, Dietary Aide (DA) #16, and Activity Aide (AA) #16) of 6 (RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16) staff sampled for staffing. This deficient practice could likely result in residents not receiving the services necessary to attain or maintain their physical, mental, and psychosocial (involving both psychological and social aspects) well-being. The findings are:A. Record review of staff training records, no date, revealed RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16 did not complete the mandatory behavioral health training. B. On 06/27/25 at 1:43 PM, during an interview, the administrator confirmed RN #16, LPN #16, CNA #16, NA #16, DA #16, and AA #16 did not complete the mandatory behavioral health training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents and/or their representatives were informed in advance of what medications they received and understood the reasons, risks, and benefits of the medications for 1 (R #75) of 6 (R #1, R #7, R #12, R #17, R #44, and R #75) residents reviewed for unnecessary medications. If the residents or their representatives are not informed of the risks and benefits of the medication or treatment alternatives, they are not able to make informed decisions regarding residents' care. The findings are:A. Record review of R #75's physician's orders revealed the following: 1. An order dated 06/10/25 for seroquel (used to treat various mental health conditions) oral tablet 50 mg, give by mouth two times a day for depression. 2. An order dated 06/10/25 for buspirone (primarily used to treat anxiety disorders) oral tablet 10 mg, give by mouth three times a day for anxiety. B. Record review of R #75's medical record revealed staff did not document consent for seroquel and buspirone. C. On 06/27/25 at 10:12 AM, during an interview,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report an allegation of abuse to the State Survey Agency within two (2) hours of the allegation for 1 (R #12) of 2 (R #12 and R #179) residents reviewed for abuse. If the facility fails to report incidents of possible abuse to the State Agency, then the State Agency is unable to ensure residents have a safe environment. The findings are:A. On 06/23/25 at 12:24 PM, during an interview, R #12 stated the following: 1. On 06/22/25, CNA #16 and CNA #16 were rough with her when they changed her. 2. She told LPN #16 but she wasn't sure what was done. B. Record review of R #12's progress note dated 06/21/25 at 6:45 AM, revealed the following: 1. R #12 was assisted out of bed for her shower in the morning and was crying and stated that the CNAs were being rough with her. 2. LPN #16 stood in the shower room to assist and monitor R #12's care. 3. R #12 continued to cry and state the CNAs were hurting her, while the CNAs weren't near R #12. C. Record review of R #12's progress note dated 06/22/25, revealed the following: 1. R #12 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet regulatory requirements for discharge for 1 (R #78) of 1 (R #78) resident when staff failed to:1. Conduct discharge planning.2. Ensure proper notification was given to the resident.3. Confirm resident receipt of the discharge notice.4. Notify Ombudsman of R #78's discharge. These failures have the potential for an incomplete, unsafe discharge and increase risk of resident harm. The findings are:A. Record review of the facility's Transfer and Discharge policy, dated 10/24/22, revealed the facility must ensure documentation is/ complete, involve the physician in the decision, notify the residents and/or their representative, issue a written notice, and assist with safe and appropriate discharge planning. The policy also stated residents must be informed of their right to appeal, and staff must notify the Ombudsman.B. Record review of R #78's face sheet revealed he was admitted to the facility on [DATE]. R #78 was discharged on 04/28/25. C. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set Assessment (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) was accurate for 1 (R #61) of 6 (R #10, R #17, R #25, R #61, R #77 and R #179) residents reviewed for accurate MDS assessments. This deficient practice could likely result in the facility not having an accurate assessment of the residents' needs. The findings are: A. On 06/23/25 at 10:11 AM, during an interview, R #61's sister stated she thinks R #61 has had three urinary tract infections (UTI; infection in any part of the urinary system) since R #61 was admitted to the facility. B. Record review of R #61's admission record revealed R #61 was admitted to the facility on [DATE].C. Record review of R #61's physician's orders revealed an order dated 03/23/25 for amoxicillin-pot clavulanate (combination prescription antibiotic used to treat various bacterial infections including urinary tract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 1 (R #75) of 3 (R #18, R #27 and R #75) residents reviewed for baseline care plans. This deficient practice could likely result in residents not receiving the appropriate care and may place residents at risk of an adverse event (undesirable experience, preventable or non-preventable, that caused harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission. The findings are: A. Record review of R #75's admission Record, no date, revealed R #75 was admitted into the facility on [DATE]. B. On 06/23/25 at 11:21 AM during an interview, R #75's daughter said she was told by the activity staff that R #75 did not participate in activities. R #75's daughter said R #75 was not interested in the activities that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received restorative rehabilitation (focuses on maximizing an optimal level of functioning, enabling clients to regain/retain their independence following the debilitating effects of illness or injury) services as recommended by physical therapy and occupational therapy for 1 (R #34) of 1 (R #34) residents reviewed for rehabilitation services. This deficient practice is likely to result in a decrease in residents functional mobility. The findings are:A. Record review of R #34's admission documents, no date, revealed the following: 1. R #34 was admitted to the facility on [DATE]. 2. R #34 had the following diagnoses: a. Hemiplegia (a condition characterized by paralysis or severe weakness on one side of the body, often resulting from brain damage or spinal cord injury) and hemiparesis (a condition characterized by weakness on one side of the body) following cerebral infarction (also known as an ischemic stroke, is a condition where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure wound care orders were implemented, wound care was completed, and staff documented that the wound care was performed for 1 (R #58) of 1 (R #58) residents reviewed for pressure ulcers (damage to an area of the skin caused by constant pressure on the area for a long time).These deficient could likely result in the provider being unaware of the resident's current condition, leading to inconsistent interventions and worsening of pressure ulcers.The findings are:A. Record review of R #58's face sheet no date, revealed R #58 was admitted to the facility on [DATE], with the diagnosis of pressure ulcer of the sacral region, stage 3 (a triangular bone in the lower back formed from fused vertebrae and situated between the two hipbones of the pelvis). B. Record review of R #58s MDS dated [DATE], revealed the following: 1. R #58 has a pressure ulcer/injury, a scar over bony prominence, or a non-removable dressing/device. 2. R #58 has one stage 1 pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep residents free from accidents for 1 (R #44) of 2 (R #27 and R #44) resident reviewed for accidents, when staff failed to ensure that ordered fall mats were in place when R #44 was in bed. This deficient practice could likely result in residents getting injured if they fall from their bed. The findings are:A. Record review of R #34's admission documents, no date, revealed the following:1. R #34 was admitted to the facility on [DATE].2. R #34 had the following diagnoses: a. Hemiplegia (a condition characterized by paralysis or severe weakness on one side of the body, often resulting from brain damage or spinal cord injury) and hemiparesis (a condition characterized by weakness on one side of the body) following cerebral infarction (also known as an ischemic stroke, is a condition where blood flow to part of the brain is blocked, causing brain tissue to die due to lack of oxygen and nutrients) affecting left non-dominant side. b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep residents free from accidents for 1 (R #44) of 2 (R #27 and R #44) resident reviewed for accidents, when staff failed to ensure that ordered fall mats were in place when R #44 was in bed. This deficient practice could likely result in residents getting injured if they fall from their bed. The findings are:A. Record review of R #44's admission documents, no date, revealed the following: 1. R #44 was admitted to the facility on [DATE]. 2. R #44 had the following diagnoses: a. Repeated falls. b. Unsteadiness on feet. c. Need for assistance with personal care. d. Dementia (term used to describe a group of symptoms affecting memory, thinking and social abilities).B. On 06/23/25 at 10:14 AM, during an interview with R #44, the following was revealed: 1. She had several falls. 2. She had fallen from the bed. 3. She wasn't sure what was being done to prevent her from falling again. 4. She needed assistance to get in and out of bed.C. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were reviewed and implemented by the physician and/or the physician provided documentation of a rationale (set of reasons or a logical basis for a course of action) for not following the consultant pharmacist's recommendation for 1 (R #44) of 5 (R #1, R #7, R #12, R #44, and R #75) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications that are no longer necessary and may cause unnecessary drug interactions (changes to medication action caused by being combined with other foods, beverages, or drugs) or adverse side effects (unwanted, undesirable effects from medication). The findings are:A. Record review of R #44's admission record, no date, revealed the following: 1. R #44 was admitted to the facility on [DATE]. 2. R #44 had the following diagnoses: a. Dementia with other behavioral disturbance (refers to the non-cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure there was a coordinated plan of care for 1 (R #17) of 1 (R #17) resident reviewed for hospice services. This deficient practice is likely to result in residents not receiving necessary services. The findings are: A. Record review of R #17's physician's orders revealed an order dated 05/15/25 under the care of [name of hospice company].B. On 06/27/25 at 2:15 PM during an interview LPN #1 confirmed R #17 was receiving hospice services. C. Record review of R #17's hospice binder revealed no hospice care plan was in place. D. Record review of R #17's medical record revealed that the hospice care plan was not in the medical record. E. On 06/27/25 at 2:19 PM during an interview, the medical records staff confirmed R #17's hospice care plan was not in the medical record or the hospice binder. F. On 06/27/25 at 2:15 PM during an interview, the corporate nurse confirmed the following: 1.The facility should have a copy hospice care plan delineating (describe with accuracy and in detail) which services hospice will provide. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0948 — isolated
    Ensure that paid feeding assistants have the training they need.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure that staff were properly trained for feeding 1 (R #53) of 1 (R #53) residents reviewed for dining. This deficient practice could likely result in the increased risk of choking and aspiration pneumonia, brain damage (brain damage refers to the destruction or deterioration of brain cells, which can result from various conditions such as trauma, stroke, or infections), or even death from improper feeding techniques.The findings are: A. Record review of R #53's face sheet revealed that she was admitted to the facility on [DATE] with the following diagnoses: 1. Unspecified dementia, unspecified severity, with other behavioral disturbance. 2. Dysphagia, unspecified B. Record review of R #53's MDS dated [DATE] revealed: 1.R #53's diet is a mechanically altered diet (require changes in texture of food or liquids (e.g., pureed food, thickened liquids)). 2. R #53 requires partial/moderate assistance (Helper does less than half the effort. Helper lifts,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the provider of abnormal vital signs (blood pressure and heart rate outside of set parameters) for 1 (R #2) of 3 (R #1, R #2, and R #3) residents reviewed for provider notification, when staff failed to notify the provider that R #2's blood pressure (bp) was high and R #2's pulse was low. This deficient practice could likely result in residents not receiving necessary care or worsening medical conditions due to lack of or changes in treatment. The findings are: A. Record review of R #2's admission record (no date) revealed the following: 1. R #2 was admitted to the facility on [DATE]. 2. R #2 had a diagnosis of essential (primary) hypertension (common form of high blood pressure that does not have a known secondary cause and is influenced by various lifestyle and genetic factors). B. Record review of R #2's physician orders revealed the following: 1. Order dated 10/04/23 for, isosorbide (medication primarily used to chest pain by dilating blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews, the facility failed to meet professional standards of practice (established guidelines and expectations that ensure the delivery of high-quality care to residents) for 1 (R #1) of 3 (R #1, R #2 and R #3) residents reviewed for medication regimen when staff failed to: 1. Contact the physician/provider when medication is held. 2. Contact the physician/provider to notify them of medication refusals. If the facility is not providing care per physician's orders, notifying the provider of changes and providing care that meets professional standards of practice, then residents are likely to experience adverse effects, worsening of their condition, and potential complications from not receiving the care ordered by the physician. The findings are: A. Record review of R #1's admission record (no date) revealed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1 diagnoses include the following: a. Cerebrovascular disease (conditions that affect blood flow to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #16) of 1 (R #16) resident when staff failed to adequately assess the cause and adequately treat R #16's prolonged diarrhea. Failure to adequately assess the cause of diarrhea and provide appropriate treatment could likely lead to worsening of resident's condition. The findings are: A. Record review of R #16's admission record, no date, revealed R #16 was admitted to the facility on [DATE] with the following diagnoses: a. Metabolic encephalopathy (a condition where the brain does not function properly due to an underlying metabolic imbalance). b. Type 2 Diabetes Mellitus (a chronic condition that affects how the body uses sugar (glucose) for energy). c. Unspecified Dementia (a syndrome characterized by a progressive decline in cognitive functions, such as memory, thinking, reasoning, and decision-making, severe enough to interfere with daily life…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure the facility had sufficient staff to meet the needs of 4 (R #1, R #3, R #4, and R #5) of 5 (R #1, R #2, R #3, R #4, and R #5) residents reviewed for staffing when staff failed to: 1. Assist R #1 to the toilet as ordered by the physician. 2. Assist R #3 and R #5 with transfers in and out of bed when requested. 3. Get R #4 up and ready to eat meals in the dining room. These deficient practices are likely to cause residents psychological distress, make them feel as if they are not valued, and negatively impact resident comfort. The findings are: R #1 A. Record review of R #1's physician's orders revealed the following: 1. Order start date 11/25/24, order discontinue date 01/28/25: Resident to be toileted (assisted to the restroom to urinate and/or defecate) three times a day once in AM at the start of the shift. Once after dinner at the end of the shift and once in the evening PM shift. 2. Order start date 01/29/25: Resident to be toileted three times a day, once in AM at the start of the shift. Once after dinner at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 2 (R #16 and R #19) of 4 (R #16, R #17, R #18, and R #19) residents reviewed for documentation accuracy. This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to missing or inaccurate records and resident information. The findings are: R #16 A. Record review of R #16's admission record, no date, revealed R #16 was admitted to the facility on [DATE] with the following diagnoses: a. Metabolic encephalopathy (a condition where the brain does not function properly due to an underlying metabolic imbalance). b. Type 2 Diabetes Mellitus (a chronic condition that affects how the body uses sugar (glucose) for energy). c. Unspecified Dementia (a syndrome characterized by a progressive decline in cognitive functions, such as memory, thinking, reasoning, and decision-making, severe enough to interfere with daily life and activities). d. Delirium (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain proper infection prevention measures when they failed to ensure facility staff follow transmission-based precautions (actions to prevent the spread of infectious agents from individuals who are suspected to be infected, such as gloves, facemasks, and gowns) for residents diagnosed with COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough and capable of progressing to severe symptoms and in some cases death, especially in older people and those with underlying health conditions). Failure to adhere to an infection control program could likely cause the spread of infections and illness to all 67 residents in the facility (residents were identified by the resident matrix provided by the administrator on 12/11/24). The findings are: A. On 12/11/24 at 9:33 AM, during an interview, the front desk staff stated the following: 1. The facility currently has residents diagnosed with COVID-19. 2. All staff and visitors must wear N95 masks (a respiratory protective device designed to achieve a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-16 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to keep residents free from involuntary seclusion (separation of a resident from other residents, from her/his room or confinement to her/his room [with or without roommates] against the resident's will, or the will of the resident representative) for 1 (R #1) of 3 (R #1, R #2, and R #5) residents sampled for involuntary seclusion when the staff failed to allow a resident to move freely throughout the unit. This deficient practice is likely to result in residents experiencing anxiety and/or depression related to being isolated from staff and other residents. The findings are: A. Record review of R #1's face sheet revealed the following: 1. Original admission date of 09/25/23. 2. Diagnoses; Alzheimer's disease (brain condition that causes a decline in memory, thinking, learning and organizing skills over time), insomnia (sleep disorder that can make it hard to fall asleep or stay asleep) and hypertension (high blood pressure). B. Record review of the facility's incident report for R #1, dated 09/03/24 revealed on 09/02/24, R…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to prevent misappropriation (the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent) of residents medication for 3 (R #8, R #9, and R #10) of 3 (R #8, R #9, and R #10) residents when they failed to ensure that as needed (PRN) controlled narcotics (drug or chemical that is regulated by the government) prescribed to residents were given when it was documented as given. This deficient practice could likely result in residents not having medication available when they need them. The findings are: A. Record review of the facility's Narrative Investigation Report (a five day report sent to the State Survey Agency which includes the results of the facility's investigation into alleged violations), dated 07/13/24, revealed CMA #8 texted CMA #9 to ask if he could find one of the resident's hydrocodone (a medication used to treat moderate to severe pain and cough) or Percocet (oxycodone with acetaminophen) for her. CMA #9 did not reply, he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and serve food under sanitary conditions by professional standards of food service safety. This failure could potentially affect all 57 residents in the facility who eat food prepared in the kitchen (residents were identified by the Resident Matrix provided by the Administrator on 03/04/24). When they failed to: 1. Keep the kitchen floors clean. 2. Keep the stoves and surrounding areas clean from grease. 3. Ensure food in the dry pantry and freezer was labeled and dated. 4. Ensure staff maintain refrigerator temperatures. 5. Have staff perform hand hygiene when assisting residents in the dining room. If the facility fails to adhere to safe food handling practices, hygiene practices, and safe food storage, residents could likely be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). The findings are: Kitchen A. On 03/04/24 at 10:38 AM, an observation of the main kitchen revealed the following: 1. Dried seeds on the tile floor and in between the tile on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide a homelike environment for all 35 residents on the 300 and 400 units (residents were identified by the resident matrix provided by the Administrator on 03/04/24), when they failed to repair: 1) Damaged/broken ceiling tiles in the hallways of the 300 and 400 units. 2) A hole in R #31's bathroom wall caused by maintenance staff removing a hand rail. If residents do not have a homelike environment, they may become depressed and anxious that things are in disrepair. The findings are: A. On 03/04/24 at 2:44 PM, during an interview R #31 stated that there was hole in the bathroom wall where maintenance removed a handrail. R #31 could not recall when maintenance removed the handrail. B. On 03/04/24 at 2:44 PM, an observation of R #31 bathroom revealed a hole in the wall where the handrails were removed. C. On 03/04/24 at 2:55 PM, during observation of the 300 and 400 units hallways revealed several ceiling tiles broken/damaged. D. On 03/04/24 at 3:35 PM, during an interview RN #15 confirmed in the 300 and 400 Units hallways…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1) Notify the resident and resident's representatives of a transfer in writing, and 2) Have all the required information on the written notice of transfer for 4 (R #8, R #33, R #37, and R #51) of 4 (R #8, R #33, R #37, and R #51) resident sampled for hospitalizations. These deficient practices could likely result in the resident and/or their representative not knowing the reason for a transfer, their rights to advocate and make informed decision regarding their healthcare. The findings are: R #8 A. On 03/04/24 at 3:12 PM, during an interview with R #8, she revealed the following: 1. She was transferred to hospital about two and a half weeks before this interview. R #8 was not able to recall the specific date. 2. She did not receive any paperwork regarding her transfer to the hospital. B. Record review of R #8's medical record revealed R #8 was transferred to the hospital on [DATE]. C. Record review of R #8's Notification of Transfer or Discharge,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: 1) Ensure residents or their representatives received a written notice of the bed hold policy within 24 hours of a transfer, and 2) Indicated the duration the bed would be held on the notice for 4 (R #8, R #33, R #37, and R #51) of 4 (R #8, R #33, R #37, and R #51) residents reviewed for hospitalization. These deficient practices could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #8 A. On 03/04/24 at 3:12 PM, during an interview with R #8, she revealed the following: 1. She was transferred to hospital about two and a half weeks before this interview. R #8 did not remember the date of the transfer. 2. She did not receive any paperwork regarding her transfer to the hospital. B. Record review of R #8's medical record revealed R #8 was transferred to the hospital on [DATE]. C. Record review of R #8's Notice of Bed Hold Policy, dated 02/18/24, revealed: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure the MDS assessment accurately reflected the resident's status at the time of the assessment for 2 (R #15 and R #43) of 4 (R #8, R #15, R #33, and R #43) residents sampled for MDS accuracy. This deficient practice could likely result in residents not receiving the care and treatment they need. The findings are: R #15 A. On 03/05/24 at 8:35 AM, during an interview with R #15, she revealed that she had wounds on her right leg. R #15 was not specific about what type of wound she had. B. On 03/05/24 at 8:35 AM, during an observation of R #15's right leg, she had two bandages on her right leg. C. Record review of R #15's care plan, dated 11/02/23, revealed R #15 has venous/stasis ulcers (leg wounds caused by problems with blood flow (circulation) in your leg veins) related to congestive heart failure (CHF, a chronic condition in which the heart doesn't pump blood as well as it should) and Diabetes Mellitus Type 2 (DMII, a long-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure care plans were reviewed and revised for 12 (R #8, R #12, R #15, R #19, R #33, R #37, R #40, R #41, R #43, R #44, R #50, and R #51) of 12 (R #8, R #12, R #15, R #19, R #33, R #37, R # 40, R #41, R #43, R #44, R #50, and R #51) residents reviewed for care plans when they failed to: 1. Have the required Interdisciplinary Team (IDT, team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities) members participate in the care plan meeting for R #8, R #15, R #33, R #44, and R #51. 2. Have the care plan meeting within seven days after the completion of the quarterly assessment for R #8, R #15, R #33, R #44, and R #51. 3. Revise the care plan with the most current resident information for R #8, R #12, R #15, R #19, R #33, R #37, R #40, R #41, R #43, R #44, R #50, and R #51. These deficient practices could likely result in the care plan not being updated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-12 · tag F0661 — pattern
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to have a discharge summary that includes a compilation of the resident's stay at the facility for 1 (R #57) of 1 (R #57) residents reviewed for discharge. If residents do not have a discharge summary that includes a compilation of the resident's stay at the facility, then the receiving facility or home health will not have the information to provide care. The findings are: A. Record review of the progress notes revealed that R #57 discharged on 12/22/23. B. Record review of the Discharge summary dated [DATE] revealed staff did not document a recapitulation of R #57's stay. C. On 03/12/24 at 10:57 AM, during an interview the DON confirmed that R #57's discharge summary did not include a recapitulation of her stay at the facility. The DON confirmed that staff should fully document the recapitulation on the discharge summary.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide an ongoing activity program to support residents in their choice of activities designed to support their physical, mental, and psychosocial well-being for 2 (R #33 and R #51) of 2 (R #33 and R #51) residents reviewed for activities. If the facility does not ensure that all residents are receiving an ongoing activity program, documenting resident refusals, and making in-room activity accommodations, then residents are likely to demonstrate an increase in isolation and depression and could likely experience a decline in independence. The findings are: R #33 A. On 03/04/24 at 3:25 PM, during an observation of R #33's room the following was revealed: 1. R #33 laid in bed with his eyes open. 2. The room was dark. 3. The TV was off. B. On 03/05/24 at 9:51 AM, during an interview with R #33's mother, she stated the following: 1. R #33 does not attend activities, that he just goes to the dining room to eat and returns to his room. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 3 (R #8, R #15, and R #51) of 4 (R #8, R #15, R #17 and R #51) residents when they failed to: 1. Monitor R #8 after an episode of altered mental status (a change in mental function) on 02/18/24. 2. Obtain information from wound care appointments (outside of the facility) for R #15 and R #51. 3. Obtain wound care information from contracted wound care staff caring for R #15 and R #51 in the facility. These deficient practices could likely lead to residents needs not being met and/or a worsening of their condition. The findings are: R #8 A. On 03/04/24 at 3:12 PM, during an interview R #8 stated that she was transferred to the hospital about two and a half weeks before this interview. R #8 was unsure of specific date. B. Record review of R #8's Notification of Transfer or Discharge form, dated 02/18/24, revealed that R #8 was transferred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, and record review, the facility failed to ensure that a resident who enters the facility without an indwelling Foley catheter (tube that is inserted through the urethra (The tube through which urine leaves the body) and into the bladder to drain urine) is not catheterized (procedure that involves placing a Foley catheter) unless clinical condition demonstrates that catheterization was necessary for 1 (R #15) of 1 (R #15) residents reviewed for Foley Catheters when they failed to ensure an appropriate diagnosis for long term use of a Foley catheter. This deficient practice could likely result in residents being susceptible (likely or liable to be influenced) to infection due to insertion of Foley catheter, worsening of infection, or becoming septic (potentially life-threatening when the body responds to infection by damaging it's own tissues). The findings are: A. On 03/05/24 at 8:29 AM, during an observation of R #15, she laid in bed, and Foley catheter tubing and bag were hung…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-12 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure: 1) Residents did not receive psychotropic medications (antidepressants, anti-anxiety medications, stimulants, antipsychotics, and mood stabilizers) unless the medication was necessary to treat a specific psychiatric diagnosis and was documented in the medical record, and 2) Have the consent of resident/representative for psychotropic medications for 5 (R #33, R # 40, R #48, R #50 and R #51) of 5 (R #33, R #40, R #48, R #50 and R #51) residents reviewed for unnecessary psychotropic medications. These deficient practices could likely result in residents receiving medications without a medical reason and being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: R #33 A. Record review of R #33's Physician orders revealed the following: 1. Fluoxetine 40 mg once a day for Major Depressive Disorder (MDD, A mental health disorder characterized by persistently depressed mood or loss of interest in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store medications properly and medication carts were locked for all 25 residents in the 200 and 400 Units (residents were identified by the resident matrix provided by the Administrator on 03/04/24) . Randomly sampled residents when they failed to dispose of one loose tablet in the medication cart on the 400 unit. This deficient practice could result in residents obtaining medication not prescribed to them resulting in adverse side effects. The findings are: A. On 03/06/24 at 7:37 AM, during an observation of the 200-unit hallway revealed the medication cart was unlocked, staff was not present. B. On 03/06/24 at 7:39 AM, during an interview CMA #5 confirmed that the medication cart was unlocked on 200 unit. C. On 03/12/24, at 11:07 AM, during an observation, the medication cart on 400 unit revealed one loose tablet in the medication cart. D. On 03/12/24, at 11:08 AM, during an interview, CMA #11 confirmed one loose tablet in the medication cart. E. On 03/12/24, at 1:32 PM, during an interview, the DON confirmed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-12 · tag F0825 — pattern
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a physical therapy (therapy that is used to preserve, enhance, or restore movement and physical function) screening for 1 (R #19) of 1 (R #19) resident reviewed for activities of daily living (ADL's; daily self-care activities such as eating, dressing and using the toilet). This deficient practice could likely result in residents not receiving services as needed or ordered to improve or maintain their physical functional ability. The findings are: A. Record review of R #19's Quarterly MDS, dated [DATE], Section GG: Functional Abilities and Goals revealed: 1. Question GG0130.C - Toileting hygiene; The resident required substantial/maximum assistance. One staff helps and provides more than half the effort (decline from 10/17/23). 2. Question GG0130.F - Upper body dressing; The resident required substantial/maximum assistance. One staff helps and provides more than half the effort (decline from 10/17/23). 3. Question GG0130.G - Lower body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-12 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to provide abuse, neglect, and exploitation (ANE) training to 2 staff (CNA #1 and RN #1) of 6 (CNA #1, CNA #2, CNA #3, LPN #1, RN #1, and RN #2) staff sampled for training. This deficient practice could likely result in staff not knowing who, what, and when to report abuse, neglect, and exploitation. The findings are: A. Record review of CNA #1's training transcript for date range 03/01/23 through 03/11/2024 revealed that abuse, neglect, and exploitation training was not completed. B. Record review of RN #1's training transcript for date range 03/01/23 through 03/11/2024 revealed that abuse, neglect, and exploitation training was not completed. C. On 03/12/24 at 5:20 PM, during an interview, the Administrator confirmed that CNA #1 and RN #1 did not complete the required ANE training.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the physician or resident representative of a change in medical status for 1 (R #8) of 1 (R #8) residents reviewed for hospitalization, when they failed to immediately notify R #8's representative and the physician of R #8's low oxygen saturation (amount of oxygen in the blood) and altered mental status (a change in mental function that stems from illnesses, disorders and injuries affecting your brain). This deficient practice could likely result in the resident's representative and the physician being unaware of resident's current condition resulting in delay in treatment. The findings are: A. On 03/04/24 at 3:12 PM, during an interview with R #8, she revealed that she was transferred to hospital for pneumonia about two and a half weeks before this interview. R #8 was unsure of the exact date. B. Record review of the Notification of Transfer or Discharge form, dated 02/18/24, revealed that resident was transferred to the hospital for Altered Mental Status. C. Record review of R #8's nursing progress note, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-01 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to provide the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, seven days a week. This deficient practice is likely to affect all 55 residents (residents were identified by the Census List provided by facility administrator on 01/19/23). This deficient practice could likely result in resident's not receiving the services required for care. The findings are: A. Record review of facility schedules for 01/01/23 through 01/31/23 revealed that the facility failed to have an RN on duty for at least 8 consecutive hours a day, seven days a week on the following days: 1) 01/01/23 2) 01/07/23 3) 01/08/23 B. On 01/31/22 at 4:47 pm, during an interview, the Infection Preventionist stated that she assists with scheduling and confirmed that the facility did not have an RN seven days a week. She stated We have a nurse every day of the week every other weekend when [name of RN #1] works her weekend.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that residents representatives or medical provider (physician or nurse practitioner) were notified following a change in condition or treatment for 3 (R #8, R #53, and R #107) of 3 (R #8, R #53, and R #107) residents reviewed for notification of change. If the facility does not notify resident's representatives or medical provider of the change in treatments or condition, then they will not have an opportunity to make decisions and/or advocate for treatment or care on behalf of the resident. The findings are: R #8 A. Record review of R #8's Medical Administrative Review (MAR) revealed the following: 1.Ertapenem, (a carbapenem antibiotic, are a class of very effective antibiotic agents most commonly used for the treatment of severe bacterial infections. This class of antibiotics is usually reserved for known or suspected multidrug-resistant bacterial infections), 1 GM (gram), . for Urinary Tract Infection (UTI) Start Date 11/22/22 . Medication was documented as given as ordered. B. On 02/02/23 at 4:17 PM, during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide a comfortable and homelike environment for 3 (R #19, R #21, and R #43) of 3 (R #19, R #21, and R #43) residents sampled for environment, when they failed to maintain a temperature range of 71° to 81°F when the heating system went out in the 300 unit in January 2023. This deficient practice could likely result in residents being cold and uncomfortable due to loss of body heat. The findings are: A. On 01/19/23 at 12:30 AM, during an interview R #43 stated that she was cold in her room. R #43 stated the heater had been broken. B. On 01/26/23 at 9:03 AM, during an interview the Maintenance Director (MD) stated the heater unit on the 300 unit does not work. The MD also stated that it has been broken for 3 weeks (roughly since the beginning on January, 2023). C. On 01/26/23 at 9:05 AM, during an observation of a phone call to the Air Conditioning company from the MD revealed the AC company were not expected to out to fix the heater for an estimated week or so from 01/26/23. D. On 01/26/23 at 9:07 AM, during an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents, or their representatives received a written notice of transfer as soon as practicable 6 (R #6, R #8, R #11, R #36, R #42, and R #50 ) of 6 (R #6, R #8, R #11, R #36, R#42, and R #50) residents reviewed for discharge. This deficient practice could likely result in the resident and/or their representative not knowing the reason or location that the resident was discharged . The findings are: R #6 A. Record review of R#6's Notification of Transfer or Discharge record revealed the following: 1. R #6 was transferred to the hospital on [DATE] for an unwitnessed fall. R #8 B. Record review of R #8's Notification of Transfer or Discharge record revealed the following: 1. R#8 was admitted on [DATE]. 2. R#8 was transferred to the hospital on [DATE] for a fall. R #11 C. Record review of R #11's Medical Record revealed: 1. R #11 was sent to the hospital after a fall on 10/04/22, R #36 D. Record review of R #36's Notification of Transfer or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents, or their representatives received a written notice of their bed hold policy indicating the duration that the bed would be held for 6 (R #6, R #8, R #11, R #36 R #42, R #50 ) of 6 (R #6, R #8, R #11, R #36, R #42, ,and , R #50 ) residents reviewed for transfers to hospital. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #6 A. Record review of R #6's medical record revealed the following: 1. R #6 was transferred to the hospital on [DATE] for an unwitnessed fall. R#8 B. Record Review of R #8's Medical Record revealed: 1. R #8 was sent to the hospital on [DATE] after a fall. R #11 C. Record Review of R #11's Medical Record revealed: 1. R #11 was sent to the hospital after a fall on 10/04/22 R#36 D. Record Review of R #36's Medical Record revealed: 1. R #36 was sent to the hospital on R#36 was transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement an accurate, effective, person-centered Baseline Care Plan within 48 hours of admission for 2 (R #50 and R #52) of 3 (R #50, R #52 and R #105) residents sampled for baseline care plans. If resident's Baseline Care Plans are not accurate, then residents are not likely to get the care and services needed. The findings are: R #50 A. Record review of R #50's admission Record (face sheet) document dated 01/06/23 revealed: 1. admission date 01/06/23 2. admission diagnosis of Unspecified Dementia (a mental disorder in which a person loses the ability to think, remember, learn, make decisions, and solve problems). B. Record review of R #50's Care Plan dated 01/06/23 revealed 1. The resident is resistive to care R/T (related to) anxiety, dementia E/B (Evidence By) aggression towards staff, refusing medications, refusing assistance with ADL's (Activities of daily living; fundamental skills required to independently care for oneself, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to develop and/or implement a comprehensive person-centered care plan for 4 (R #6, R #36, R #43, and R #107) of 10 (R #5, R #6, R #15, R #16, R #25, R #28, R #36, R #43, R #44, and R #107) residents reviewed for Comprehensive Care Plans by: 1. Not developing a care plan for psychotropic medications for R #6, 2. Not implementing washing of feet daily for R #36, 3. Not developing a care plan for Irritability and anger diagnosis for R #43, and 4. Not implementing Occupational and Physical therapy for R #107. Failure to develop a resident centered care plan is likely to result in staff's failure to understand and implement the needs and treatments for residents to achieve their highest level of well-being. The findings are: R #6 A. Record review of R #6's Medical Record revealed diagnosis: 1.Unspecified dementia (general term that describes the deterioration of memory, language, and other thinking abilities enough to interfere with daily life),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to revise the Care Plan for 3 (R #8, R #27, and R #154) of 3 (R #8, R #27, and R #154) residents sampled for Care Plan documentation. This deficient practice could likely result in staff being unaware of changes in care being provided and residents not receiving the care related to changes in their health status. The findings are: R #8 A. Record review of R #8's Care Plan dated 11/28/22 revealed: 1. [Resident admitted [DATE]]Focus The resident has bowel incontinence .The resident will be continent during daytime through the review date . Observe pattern of incontinence, and initiate tolieting. Check resident every two hours and assist with toileting . B. On 01/25/23 at 2:12 PM, during an interview with CNA #11 confirmed that R #8 does try to go to the bathroom on her own but is not being toileted. CNA #11 stated that they try to change R #8 after every meal. C. On 01/26/23 at 3:44 PM, during an interview the ADON confirmed R #8 will not regain continence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-01 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents receiving dialysis (process of removing excess water and toxins from the blood in people whose kidneys can no longer perform these functions naturally) receive services consistent with professional standards of practice and the comprehensive person-centered care plan facility regarding dialysis care and services for 1 (R #16) of 1 (R #16) residents sampled for dialysis. This deficient practice could likely result in residents not receiving the care and monitoring they need after dialysis treatment. The findings are: A. Record review of R #16's Medical Record revealed an admission date of 06/30/22 with diagnosis of End stage renal disease (kidney reaches advanced state of loss of function and requires dialysis). B. Record Review of R #16's Physician's Orders revealed: Order date 09/02/21: Dialysis on M, W, F (Monday, Wednesday, Friday) at 11:30 am. C. Record review of R #16's Care Plan revealed: 1. Focus: Alteration in Renal (kidney) Function: Renal End Stage Renal Disease with Hemodialysis (dialysis) 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to maintain appropriate staffing levels to meet the needs of the residents. This failure has the potential to affect all 14 residents in the secure unit (residents were identified by the resident census list provided by the Administrator on 01/12/23). This deficient practice could likely result in residents not receiving the care and service needed while in the facility. The findings are: A. On 01/23/23 at 12:09 PM, during an observation of the Secured Unit revealed CNA #12 was assisting R #30 and all other residents were unattended. During an interview with CNA #12 at that time, she was asked if she was the only CNA on the secure unit and she stated that she was. CNA #12 continued to state that she is usually the only one scheduled in the secure unit. B. On 01/23/23 at 12:10 PM during an observation of the Secure Unit revealed eight residents in the common area eating lunch. CNA #12 was assisting a resident in their room. No other staff were observed present. R #38, who is in a wheelchair, tried to seat himself…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure that nurse aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs for 3 (CNA #4, CNA #5, and CNA #6) of 3 (CNA #4, CNA #5, and CNA #6) CNAs randomly sampled for competency. This deficient practice could likely result in staff working who are not competent to give care to residents. The findings are: A. Record review of CNA #4's personnel records revealed 1) No CNA competency evaluation completed. B. Record review of CNA #5's personnel file revealed 1) No CNA competency evaluation completed. C. Record review of CNA #6's personnel records revealed 1) No CNA competency evaluation completed. D. On 01/26/23 at 11:01 AM, during an interview the Executive Director confirmed that the facility did not have CNA competencies for CNA #4, CNA #5, and CNA #6.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-01 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to complete performance reviews at least every 12 months for 3 (CNA #4, CNA #5, and CNA #6) of 3 (CNA #4, CNA #5, and CNA #6) CNAs sampled for 12 hours of annual training. This deficient practice could likely result in staff being under trained and providing inadequate care. The findings are: A. Record review of CNA #4's personnel records revealed that the CNA had worked for the facility longer than 12 months and there were no performance evaluation completed. B. Record review of CNA #5's personnel records revealed that the CNA had worked for the facility longer than 12 months and there were no performance evaluation completed. C. Record review of CNA #6's personnel records revealed that the CNA had worked for the facility longer than 12 months and there were no performance evaluation completed. D. On 01/26/23 at 11:01 AM, during an interview the Executive Director confirmed that the facility did not have performance reviews for CNA #4, CNA #5, and CNA #6.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-01 · tag F0741 — failed to have staff trained for behavioral health — pattern
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure that 1 (CNA #5 ) of 3 (CNA #4, CNA #5, and CNA #6) CNA's reviewed for behavioral health training had the appropriate training to provide care for residents with behavioral health issues/needs. This deficient practice could likely result in residents not receiving the appropriate care to meet their needs. The findings are: A. Record review of the training transcripts provided for CNA #5 revealed no trainings pertaining to Behavioral Health issues. B. On 01/31/22 at 4:47 pm, during an interview, the Infection Preventionist confirmed that CNA #5 worked in the special care unit (Dementia unit) and did not have her training for Behavioral Health completed at this time.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure documents in resident records were complete and accurate for 9 (R #9, R #11, R #12, R #24, R #42, R #43, R #43, R #45 and R #105) of 9 (R #9, R #11, R #12, R #24, R #39, R #42, R #43, R #45 and R #105) residents reviewed for advanced directives (MOST form- Medical Orders for Scope of Treatment legal document also known as a living will which specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity). This deficient practice could likely result in staff not knowing the medical intervention wishes of residents during an emergency. The findings are: R #9 A. Record review of R #9's Medical Record revealed: An admission date of 10/24/22. B. Record review of R #9's MOST form dated 10/25/22 revealed, 1. No printed name of patient or healthcare decision maker. 3. R #9's resident/resident's representative signature is not dated. 4. R #9's resident/resident's representative relationship to the patient is not indicated. R #11 C. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the MDS ((Minimum Data Set) accurately reflected all the falls for 1 (R #8) of 1 (R #8) resident randomly sampled when they failed to document R #8's falls on the MDS. If the resident's MDS is not accurate it is likely that residents will not get the care and assistance needed. The findings are: A. Record review of R #8's Care Plan revealed R #8 had fallen on 06/26/22 and 07/11/22. B. Record review of R #8's Quarterly MDS dated [DATE] revealed no documentation of the falls on 06/26/22 or 07/11/22. C. On 01/26/23 at 3:39 PM during an interview with MDS Coordinator (MDSC), it was confirmed that R #8 had fallen on 06/26/22 and 07/11/22. The MDSC also confirmed that the facility had not documented the falls on R #8's Quarterly MDS dated [DATE] and they should have.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, and interview, the facility failed to keep residents free from accidents for all 15 residents on the 400 hallway (Residents were identified by the resident matrix provided by the Administrator on 01/26/23) when they failed to secure a treatment cart. This deficient practice could result in residents obtaining medical equipment that could be harmful to them resulting in injury. The findings are: A. On 01/20/23 at 3:05 PM, during an observation of the 400 Unit revealed the treatment cart was left unsecured with no staff were present. B. On 01/20/23 at 3:08 PM, during an interview the Executive Director confirmed that the treatment cart was unsecured with no staff present and should have been.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-30 · tag F0575 — widespread
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post the Ombudsman contact information in areas accessible to residents and their representatives this could affect all 89 residents in the facility (residents were identified by the census list provided by the Administrator on 04/29/26). If residents and their representatives are not aware of how to contact the Ombudsman, then they would not be aware of how contact the Ombudsman about concerns they have. The findings are:A. On 04/29/26 at 9:35 AM, during an observation of the facility, revealed staff did not have the Ombudsman information posted. B. On 04/29/26 at 10:00 AM, during an observation of the Activities Room, revealed staff placed an 8.5 x 11-inch paper roughly at eye level on the side refrigerator with the Ombudsman information on it. C. On 04/30/26 at 12:47 PM, during an interview, the Administrator confirmed that the facility took down the Ombudsman's posters so the facility could paint. The Administrator confirmed staff failed to put the Ombudsman's posters back up after completion.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-30 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to retain 18 months of records for the posted nurse staff information, this could affect all 89 residents in the facility (residents were identified by the census list provided by the Administrator on 04/29/26). If the facility does not retain 18 months of posted staffing, then residents or the public would have access to review. The findings are:A. On 04/29/26 at 8:54 AM, during an observation of the front lobby revealed the posted nursing staff information for the day. B. On 04/29/26 at 8:58 AM, during an interview, the DON stated she was new. She stated she was not sure the facility had 18 months of posted nursing staff information. C. On 04/30/26 at 12:47 PM, during an interview, the Administrator stated the facility was trying to get access to the posted nursing staff information but was unable to.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.3-1.3 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 2 of 51.7+0.3 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Aztec HealthcareAztec, NM 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Blue Springs Wellness & RehabilitationBlue Springs, MO 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5La Vida Buena HealthcareLas Vegas, NM 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Prescott Village Nursing & RehabilitationPrescott, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX 2 of 5White Acres Wellness & RehabilitationEl Paso, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
3025 NM HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2024
AZURE NM TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST61%since 11/01/2024
PERIWINKLE NM TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST31%since 11/01/2024
FIRST SWEETZER HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2024
HATTERAS INVESTMENTS, LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2024
SASEM INVESTMENTS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2024
GARETZ, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 11/01/2024
KAPLAN, ESTHERIndividualINDIRECT OWNERSHIP INTERESTsince 11/01/2024
KAPLAN, MOSHAIndividualINDIRECT OWNERSHIP INTERESTsince 11/01/2024
DUVERGER, SHERRIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2024
STOLARCZYK, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/01/2024
HAGINS, ELIZABETHIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/11/2025
MINDLE, ADAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/11/2025
STERNSHEIN, JENNIFERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/13/2025
ZIMMERMAN, CAROLINEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 03/13/2025
3025 NM REALTY LLCOrganizationADP OF THE SNFsince 11/01/2024
3025 TERRACE DRIVE NM LLCOrganizationADP OF THE SNFsince 11/01/2024
BYZANTINE NM TRUSTOrganizationADP OF THE SNFsince 11/01/2024
TALIA NM TRUSTOrganizationADP OF THE SNFsince 11/01/2024

CMS files one row per role, so the 23 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.6M
Net patient revenuemost recent cost report
-53.8%
Operating marginrevenue minus expenses
$2.2M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 52%Medicare 6%Other / private 42%

This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$444per resident / day
operating cost
$13,489per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325067. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next