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Aztec Healthcare

500 Care Lane, Aztec, NM 87410 · For profit - Corporation · 112 certified beds · (505) 334-9445 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$105,228 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $105,228 in federal fines (most recent 2026-04-09)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (72%) runs well above the national median (45%)
  • about 26% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
120 Llano St · (505) 334-3404 · Call to confirm hours
Pharmacy
Grocery
Safeway1.5 mi
415 N Main Ave · (505) 334-7334 · Call to confirm hours
Park
1201 Morris Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.2%11.3%15.4%better
Long-stay residents who lose too much weight5.6%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.3%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.9%2.0%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.2%3.5%3.3%typical
Long-stay residents whose ability to walk worsened4.7%11.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.3%14.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.7%95.3%typical
Long-stay residents with pressure ulcers3.0%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control21.9%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table12.2%14.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine83.0%86.4%79.4%typical
Short-stay residents rehospitalized after admission10.3%22.0%22.6%better
Short-stay residents with an outpatient ER visit19.3%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.601.651.67typical
Long-stay outpatient ER visits per 1,000 resident days1.742.811.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 96 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.7%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
72.0%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 72.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.7%CMS range 35.9–54.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.3–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge72.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge76.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.3–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.59
LPN hours/ resident / day
1.83
Aide hours/ resident / day
2.75
Total nurse hours/ resident / day
0.29
RN hoursweekends
72.1%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 112 beds and averages 106.1 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.75 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.62 hrs/resident/day on weekends vs 2.80 on weekdays — 7% thinner on weekends. RN hours go from 0.35 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2024-06-07)
5
at the previous standard inspection (2023-02-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 16 most serious are shown; the remaining 21 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure advanced directives (code status; documents providing an individual's wishes for emergency and lifesaving care) were accurate within the Electronic Health Record (EHR) for 1 (R #21) of 2 (R #16 and #21) residents reviewed for advance directives, when: The facility failed to ensure R #21's advance directive forms and EHR contained matching and consistent information regarding the residents' end-of-life wishes.The facility staff did not update the resident's advanced directives in the EHR after the resident completed their Medical Orders for Scope of Treatment (MOST; a legal document which outlines the care the resident wants when they become incapacitated and unable to speak for themselves) form. The facility staff failed to honor R #21's do not resuscitate (DNR; lifesaving measures are not desired) status, performed cardiopulmonary resuscitation (CPR; an emergency procedure that combines chest compression with artificial ventilation) for 17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-12-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY PAST NOT COMPLIANCE Based on record review and interview, the facility failed to notify the physician, for 1 (R #7) of 1 (R #7) resident reviewed, of the results of the resident's ordered chest X-ray, complete blood count (CBC; a blood test that measures the number and type of cells in the blood), and comprehensive metabolic panel (CMP; a group of tests to measure various substances in the blood) following a change in condition. This deficient practice likely resulted in delayed treatment for pneumonia (a lung infection that makes it difficult for a person to breathe) and likely contributed to R #7's death. The findings are: A. Record review of R #7's hospital discharge report, dated 10/31/24, revealed R #7 was a [AGE] year old male with history of liver cirrhosis (chronic liver damage leading to scarring and liver failure), esophageal varices (abnormal veins that usually develop when the blood to the liver is blocked) and chronic left arm deformity, presenting with concern for gastrointestinal (GI; digestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2024-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY PAST NON-COMPLIANCE Based on record review and interview, the facility failed to notify the physician, for 1 (R #7) of 1 (R #7) resident reviewed, of the results of the resident's ordered chest X-ray, complete blood count (CBC; a blood test that measures the number and type of cells in the blood), and comprehensive metabolic panel (CMP; a group of tests to measure various substances in the blood) following a change in condition. This deficient practice likely resulted in delayed treatment for pneumonia (a lung infection that makes it difficult for a person to breathe) and likely contributed to R #7's death. The findings are: A. Record review of R #7's hospital discharge report, dated 10/31/24, revealed R #7 was a [AGE] year old male with history of liver cirrhosis (chronic liver damage leading to scarring and liver failure), esophageal varices (abnormal veins that usually develop when the blood to the liver is blocked) and chronic left arm deformity, presenting with concern for gastrointestinal (GI; digestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-01-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received the necessary treatment and services to prevent the development and worsening of pressure ulcers (PU; an injury to skin and underlying tissue resulting from prolonged pressure on the skin) for 1 (R #1) of 1 (R #1) resident when staff failed to: Begin wound care after identification of a coccyx (tailbone area; base of spine) wound.Administer wound care for R #1's coccyx pressure ulcer as ordered.Notify the facility Wound Care Nurse (WCN) and administrative nursing staff of R #1's worsening pressure ulcer and of the development of a new pressure wound on R #1's left ischial (hip bone) in a timely manner. These deficient practices likely resulted in R #1's pressure ulcer worsening with necrotic tissue (dead tissue) which required hospitalization for advanced wound care treatment. The findings are: A. Record review of R #1's Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-06-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to keep residents free from abuse for 4 (R #27, R #28, R #56 and R #134) of 5 (R #20, R #27, R # 28, R #54 and R #134) residents reviewed for abuse when staff failed to: 1. Prevent emotional trauma as a result of not immediately removing the deceased body of R #27's roommate or moving R #27 from the room while waiting for the funeral home. 2. Physical abuse by the same Certified Nurse Aide (CNA) for R #27, 38, 56, and 134. The findings are: Findings for R #27 A. Record review of R #27's face sheet, dated [DATE], revealed she was admitted to the facility on [DATE] for multiple diagnoses including but not limited to: - Need for assistance with personal care. - Lack of coordination. - Morbid obesity (severe) due to excess calories (imbalance between the number of calories consumed and the number of calories burned). B. Record review of R #27's quarterly Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents received necessary treatment and service to prevent development and promote healing of pressure wounds (damaged skin caused by pressure, shear or friction) for 1 (R #19) of 3 ( R #11, 19, and 125) residents reviewed for pressure ulcers. This deficient practice likely resulted in a facility acquired pressure wound becoming necrotic (death of living tissue) before treatment was initiated. The findings are: A. Record review of R# 19's medical record revealed that resident was admitted to the facility on [DATE] and diagnoses indicated the following: Hypertension (high blood pressure), Benign Prostatic Hyperplasia (the prostate is enlarged), Altered Mental Status (brain malfunction that affects behavior and awareness), Malignant Neoplasm of Prostate (prostate cancer), Parkinson's disease (is a condition that affects the brain and causes problems with movement, balance, and coordination), Depression (persistent sadness and a lack of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to meet professional standards of practice for 2 (R #1 and R #2) of 2 (R #1 and R #2) residents, when: R #1 was administered oxygen (O2) without a physician's order. R #2 used a foley catheter (a thin, sterile tube inserted into the bladder to drain urine) without a physician's order. These deficient practices are likely to result in residents not maintaining their optimal health as planned by their medical provider. The findings are: R #1: A. Record review of the facility's Oxygen Administration Policy, dated 06/2020, revealed the following: A physician's order is required to initiate O2 therapy, The order should include the O2 flow rate, method of administration, usage of therapy, and indication for use. B. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE] with the following diagnoses: Malignant neoplasm of brain (cancerous tumor of the brain), Epilepsy (a seizure disorder). C. Record review of R…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment (to prevent the development and transmission of communicable diseases and infections) for 1 (R #4) of 1(R #4) residents, when: The facility failed to follow the required Enhanced Barrier Precautions (EBP; an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities) by not wearing appropriate personal protective equipment (PPE; protective clothing, face masks, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection) when providing direct care to the resident.This deficient practice is likely to result in repeated and ongoing exposure of residents to increased risk of infection, cross-contamination, and injury. The findings are: A. Record review of the facility's Enhanced Precautions Infection Policy, dated 04/01/2024, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) was accurate for 1 (R #2) of 1 (R #2) resident reviewed for MDS accuracy. This deficient practice could result in failure to provide adequate care and treatment of the resident's needs. The findings are: A. Record review of R #2's face sheet, undated, revealed the resident was admitted into the facility on [DATE] with the following diagnoses: Unspecified dementia, unspecified severity, with other behavioral disturbance (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment), Unspecified symptoms and signs involving cognitive functions and awareness (problems with thinking, memory, or awareness that are noticed). B. Record review of R # 2's MDS, dated [DATE], revealed the following: Staff documented a Brief Interview for Mental Status (BIMS; screening for cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to assist 1 (R #3) out of 3 (R #1, 2 and 3) residents reviewed for activities of daily living (ADLs; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating). This deficient practice could likely cause a resident to feel like they are a burden and embarrassed. The findings are: A. Record review of the face sheet for R #3 revealed the resident was admitted to the facility on [DATE] and discharged on 07/17/24. The resident had the following diagnoses: - Left lower foot amputation, - Type II diabetes (affects how your body uses insulin), - Circulatory issues (diseases that can affect your heart and blood vessels), - Diabetic neuropathy (type of nerve damage that can occur when you have diabetes), - Stomach cancer. - This is not an all inclusive list. B. Record review of the admission Minimum Data Set (MDS; standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2024-06-07 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility staff failed to report incidents to the State Agency (SA) in which the management received an allegation of employee-to-resident abuse/neglect and submit a five day follow-up report (a report detailing the facility's investigation, conclusion, and corrections for incidents reported to the SA) for 5 residents (R #28, #45, #56, #133, and #134) of 7 (R #20, #27, #28, #45, #56, #133 and #134) residents reviewed for abuse. If the facility fails to report incidents and follow-ups to the SA, then it could likely impact the safety and well-being of the residents. The findings are: Resident #133 A. Record review of the nursing progress notes for R #133, dated on 01/08/24, indicated Nurse #7 informed Nurse #8 she could not find R #133 in the facility. Nurse #8 notified the Assistant Director of Nursing (ADON) that R #133 was missing for several hours. R #133 entered the facility smelling of alcohol. A blood alcohol content (BAC; a test to determine the amount of alcohol in a person's bloodstream. A blood alcohol content of 0.08% or greater…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to meet professional standards of quality for any of the residents who resided on 100, 200 hallways.This deficient practice could cause any of the residents on those two hallways to not have their needs met, which could cause issues like skin breakdown, infections, falls, and dehydration. The findings are: A. Record review of the nursing progress notes for R #133, dated on 01/08/24, indicated Nurse #7 informed Nurse #8 she could not find R #133 in the facility. Nurse #8 notified the Assistant Director of Nursing (ADON) that R #133 was missing for several hours. R #133 entered the facility smelling of alcohol. A blood alcohol content (BAC; a test to determine the amount of alcohol in a person's bloodstream. A blood alcohol content of 0.08% or greater would indicate legally intoxicated) was completed, and R #133 had a BAC of 0.209%. Nurse #8 also notified the Assistant Director of Nursing (ADON) that Certified Nursing Assistant (CNA) #5 was missing for several hours. B. Record review of a statement by CNA #8, dated 01/08/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep residents free from accidents for 2 (R #14 and R #58 ) of 2 (R #14 and R #58) residents reviewed when staff failed to: 1. Ensure R #14's fall mat (a safety feature placed along the side of the bed to prevent injury) was picked up when the resident was not in bed. 2. Ensure staff checked placement of the wanderguard for R #58. These deficient practices could likely result injury or death to residents due to tripping on the floor mats and eloping from the facility. The findings are: A. Record review for R #14's face sheet, dated 06/04/24, revealed she was admitted to the facility on [DATE] for multiple diagnoses including but not limited to: - Cerebral infarction due to thrombosis of right posterior cerebral artery (Stroke due to a blood clot). - Abnormal posture (rigid body movements and chronic abnormal positions of the body). - Unsteadiness on feet. - Muscle weakness. - Pain, unspecified. - Wedge compression fracture of T9 T10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, record review, and interview the facility failed to have the Interdisciplinary Team (IDT; a facility team composed of various professionals who review and determine resident needs and abilities) determine if residents could self-administer medication for 1 (R #73) of 1 (R #73) residents randomly sampled. This deficient practice is likely to result in residents self-administering medication inappropriately or incorrectly which could cause harm. The findings are: A. Record review of R #73's care plan, dated 05/05/24, revealed the plan did not state the resident could self-administer medication. B. Record review of R #73's active physician's orders, as of 06/04/24, revealed the resident did not have an order for self-administering medications. C. On 06/04/24 at 8:55 am, during an observation, R #73 ate her breakfast while lying in bed. R #73 took a medication cup with five tablets in it and swallowed the medication one at a time. Further observation revealed staff members were not present inside the resident's room or outside her door. D. On 06/04/24 at 9:00 am,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive, person-centered plan which included information about fall interventions used for 1 (R #14) of 1 (R #14) residents reviewed for care plans. This deficient practice could likely result in residents not receiving the care needed to reach their highest practicable level of wellbeing. The findings are: A. Record review for R #14's face sheet, dated 06/04/24, revealed she was admitted to the facility on [DATE] for multiple diagnoses including but not limited to: - Cerebral infarction due to thrombosis of right posterior cerebral artery (Stroke due to a blood clot). - Abnormal posture (refers to rigid body movements and chronic abnormal positions of the body). - Unsteadiness on feet. - Muscle weakness. - Pain, unspecified. - Wedge compression fracture of T9 T10 vertebra (a type of compression fracture that occurs when one side of your vertebrae collapses and creates a wedge shape). - Wedge encounter compression fracture of T9 T10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide proper infection control practices when staff failed to ensure collection bags are kept off the floor for 2 (R #1 and R #2) of 3 (R #1, R #2, and R #3) residents. If the facility is not using proper infection control practices the residents are likely to acquire infections. The findings are: A. Record review of the facility policy, Catheter-Care of, revised 06/20, revealed staff instructed to take care to ensure the collection bag does not touch the floor at any time. B. Record review of labs of R #1's cultures obtained of his urine revealed pseudomonas putida (an uncommon cause of skin and soft tissue infections. It is often associated with trauma or immunocompromised state) and enterococcus faecalis (species can cause a variety of infections, including urinary tract infections) organisms grew in his urine. C. Record review of R #1's physician orders revealed R #1 an order, dated 03/02/24, for ciprofloxacin HCI (antibiotic that treats infections) oral tablet, 500 milligrams (MG), twice daily for seven…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · Dcited before2024-03-05 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate Baseline Care Plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 1 (R #1) of 3 (R #1, R #2, and R #3) residents reviewed for baseline care plans. This deficient practice could likely result in a decline in the resident's condition due to staff not being aware of the care residents need and residents not being able to attain or maintain their highest practical level of wellbeing. The findings are: A. Record review of R #1's face sheet revealed he was admitted into the facility on [DATE]. B. Record review of R #1's Care Plan, dated 1/31/24, revealed staff did not develop a Baseline Care Plan which included catheter care within 48 hours of admission. C. On 03/05/34 at 2:37 pm, during an interview with the Assistant Director of Nursing (ADON), she confirmed there was not a baseline care plan for catheter care within 48 hours of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to distribute food under sanitary conditions by not transporting resident meals, covered, when serving meals to residents in their rooms. This deficient practice could likely affect any of the 76 residents served meals in their rooms, identified on the resident census list provided by the Administrator (ADM) on 02/06/23. If the facility fails to adhere to safe food handling practices residents are likely to be exposed to foodborne illnesses (illness caused by food contaminated with bacteria {a large group of single-cell microorganisms that can cause infections and disease in animals and humans}, viruses {infectious agent of small size and simple composition that can multiply only in living cells of animals, plants, or bacteria} parasites {an organism that lives on or in a host organism and gets its food from or at the expense of its host}, or toxins {any poisonous substance produced by bacteria, animals, or plants}) and could also likely result in having food not being served at a palatable (pleasant to taste) and appetizing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate Baseline Care Plan within 48 hours of admission for 1 (R #60) of 8 (R #'s 4, 41, 47, 51, 60, 63, 67 and 176) residents reviewed for Baseline Care Plans. This deficient practice could likely result in a decline in the residents condition due to staff not being aware of needed care and/or residents not being able to attain or maintain their highest practicable level of well-being. The finding are: Findings for Resident #60 A. Record review of Face Sheet dated 10/02/22 for R #60 revealed an initial admission date of 06/10/22 and included the following diagnoses: Dementia (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), Need for Assistance with Personal Care, Muscle Weakness, Symptoms and Signs Involving Cognitive Functions and Awareness (ability to process incoming information), Chronic Kidney Disease, and Age-related Physical Debility (physical weakness). B. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the care plan had been developed and implemented for 2 (R #35 and R #60) residents of 3 (R #35, R#60, and R #16) residents reviewed for comprehensive care plans by: 1. Not developing a comprehensive care plan for R #60 within 7 days of completion of the comprehensive assessment [Minimum Data Set - MDS - clinical assessment that describes a person's overall condition] or within 21 days of admission for R #60. 2. Not including a resident or resident representative in care plan meetings for R #35. These deficient practices has the potential result of staff members not having the updated information needed from residents, their representatives, and the MDS, and could likely result in residents not having their Activities of Daily Living (ADLs) and other medical needs appropriately met and resident feelings of embarrassment, depression, or not feeling valued. Findings for R #60 A. Record review of Face Sheet dated 10/02/22 for R #60 revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the proper dose of medication was administered for 1 (R #23) of 10 (R #23,11, 62, 40,31,60,45,24,15,54) residents reviewed during random observation by: Administering the wrong medication dose for R #23. This deficient practice can likely result in adverse health consequences for any residents who experience this type of error. Excessive doses or being administered medications for longer than the time frame they are ordered for can lead to residents experiencing a delay in or failing to achieve their highest level of wellbeing. The findings are: A. On 02/08/23 at 8:00 am during an observation of medication pass, RN (Registered Nurse) #2 was observed administering one 30 mg (milligram) tab of Buspirone (a medication used to treat symptoms of anxiety such as fear, tension, or irritability) to R #23. B. Record review of Physicians orders for R #23 revealed an order dated 07/27/22 for: Buspirone 15 mg, Give one tablet by mouth three times a day for anxiety (symptoms include:fear, tension or irritability).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-01-07 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to ensure that safe serving temperatures were maintained by not: 1. Recording food temperatures prior to meal service,. 2. Having potatoes placed on the steam table in the kitchen at an unsafe temperature awaiting to be distributed to residents, and for a cranberry dessert left out of the refrigerator for an extended period of time before being served. This deficient practice could likely affect all 76 residents identified on the facility census provided by the Director of Nursing (DON) on 01/04/22 with possible food-borne illnesses, if food or beverages are not served at the proper temperatures. The findings are: Food Temperature Logs: A. Record review of the facility food temperature log dated 10/01/21-10/31/21 revealed food temperatures were not taken prior to meal service on the dates 10/01/21, 10/02/21, 10/03/21, 10/15/21, 10/16/21, 10/18/21, 10/19/21, 10/21/21, 10/22/21, 10/26/21, 10/28/21, and 10/31/21. Food temperatures were only partially taken for one meal on the dates of 10/03/21, 10/04/21, 10/05/21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-01-07 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the nutritional needs and preferences were met for all 76 residents listed on the facility census provided by the Director of Nursing (DON) on 01/04/22 by: 1. Not following the menu for all residents. 2. Not providing an alternative meal to residents that request an alternate meal. 3. Not ensuring residents were given food choices and that resident food preferences were honored resulting in the staff having to go to a local fast food restaurant to provide additional food for residents. If the facility is not following the menu, honoring resident's meal choices/preferences, and not providing an alternative meal, then residents are likely to have experience weight loss, frustration, and depression. The findings are: Following Menu's: A. Record review of Dietary Menu dated 01/04/22 revealed, Lunch- Apple Glazed Pork Loin, Mashed Sweet Potatoes, Seasoned Spinach, Iced Raisin Bars, and Beverage. B. On 01/04/21 at 12:16 pm during a dining observation, staff is observed serving residents meals regular mashed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-01-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to store and serve food under sanitary conditions by not: 1. Ensuring boxes of food were properly stored off of the refrigerator, freezer, and dry storage floors. 2. Ensuring food items in the refrigerator, freezer, and dry storage were properly labeled, dated, and stored appropriately. 3. Ensuring large chunks of ice were cleaned off of the freezer floor. 4. Ensuring foods stored in the dry storage was not expired. 5. Ensuring the kitchen walls and floors were clean. 6. Ensuring the food in the unit nourishment refrigerators was labeled and dated. 7. Ensuring cleaning solutions placed in cleaning buckets was properly utilized. 8. Ensuring dishes were properly cleaned after each use. 9. Ensuring the refrigerator and freezer temperature logs were maintained and completed. 10. Ensuring staff wears hair nets in the kitchen. These deficient practices are likely to cause foodborne illnesses in the 76 residents residing in the facility if food is not being stored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-01-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain proper infection prevention measures by: 1. Staff failing to wear surgical face masks (a loose-fitting, disposable device that creates a physical barrier between the mouth and nose of the wearer), when in residents rooms or around residents. 2. Staff failing to wear N95 face masks (a filtering face piece respirator) properly. Failure to adhere to an infection control program is likely to cause the spread of infections and illness to all 76 residents listed on the census as provided by the Director of Nursing (DON) on 01/04/22. The findings are: A. On 01/03/22 at 7:14 pm during a facility observation, the Social Service Director (SSD) was observed leaving Room (RM) #201 without properly wearing an N95 mask on her face. B. On 01/03/22 at 7:15 pm during an interview with the SSD, she confirmed her N95 mask was not properly worn to completely cover her mouth and nose and stated she was going to adjust the mask. C. On 01/07/22 at 8:51 am during a facility observation, Certified Nursing Assistant (CNA) #5 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-07 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to promote resident self determination through support of resident choice for 2 (R #17 and 53) of 2 (R #17 and 53) residents reviewed for choices, by not accommodating residents desire to visit with each other. If the facility is not honoring resident's choices, then residents are likely to experience frustration and depression. The findings are: A. Record review of R #17 face sheet printed 01/06/22 revealed she was admitted to the facility on [DATE] with multiple diagnoses including but not limited to Morbid (severe) obesity (extreme overweight) and body mass index (the ratio of actual weight to expected weight) 70 (18-25 is normal)or greater-adult. Her current residence is listed as 500 hall. B. Record review of R #53 face sheet printed 01/06/22 revealed he was admitted to the facility on [DATE] with multiple diagnoses including but not limited to Encephalopathy (any disease process that disrupts or alters brain function or memory), syncope (dizziness)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-01-07 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed: 1. Ensure that the New Mexico Medical Orders For Scope of Treatment (NM MOST) form and the Physicians order revealed the same resident wishes for 3 (R #12, 19 and 178) of 5 (R# 7, 12,19, 57 and 178) residents. 2. Ensure that the Physicians signatures were on the MOST form in a timely manner for 4 (R #12,19, 57 and 178) residents 3. Ensure that the current MOST form is included in the residents medical record These deficient practices are likely to cause residents to receive unwanted or unplanned treatment during a medical emergency. The findings are: Findings for R #12 A. Record review of admission Record dated [DATE] revealed R #12 was re-admitted to facility on [DATE] and is a CPR(cardiopulmonary resuscitation-an emergency procedure preformed in an effort restore blood circulation and breathing in a person) /Full Code. B. Record review of MOST form revealed Do Not Attempt Resuscitation/DNR. C. MOST Form is signed by resident but not signed by physician.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-01-07 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to develop and implement a comprehensive person-centered care plan for 2 (R #43 and 57) of 3 (R #43, 51, and 57) residents by: 1) Not developing a care plan to address oxygen (O2) use for R #43. 2) Not developing a completed care plan to address a skin rash for R #57. Failure to develop and implement person-centered care plans for residents is likely to result in staff not being made aware of the needs and treatments of residents and is likely to result in decline in their abilities and failure to thrive. The findings are: Findings for R #43: A. Record review of R #43's face sheet revealed R #43 was admitted into the facility on [DATE]. B. Record review of R #43's care plan dated 10/21/21 revealed no care plan for O2 use. C. On 01/04/22 during an interview with R #43, she is observed wearing O2. R #43 confirmed she uses O2 daily. D. On 01/04/22 at 1:00 pm during an interview with Certified Nursing Assistant (CNA) #2, she confirmed R #43 wears…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-01-07 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to meet professional standards of care for 3 (R #39, 43, and 178 ) of 3 (R #39, 43, and 178) residents reviewed by: 1. Not administering oxygen (O2) in accordance with the physician's orders for R #39 2. Administering O2 without physician orders and not labeling and dating O2 tubing for R #43. 3. Not having a physicians order for a Foley catheter for R #178 4. Not having a physicians order for a Foley catheter If the facility is not administering medications and treatments as prescribed, the residents are likely to not get the therapeutic results of medication/treatment needed and/or resident should. The findings are: Findings for R #39 A. Record review of Physicians order dated 08/13/21 revealed Oxygen at 4LPM (liters per minute) per nasal cannula via 02 (oxygen) concentrator an/or tank continuous for COPD (chronic obstructive pulmonary disease- a condition involving constriction of the airways and difficulty or discomfort in breathing) B.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide ADL (activities of daily living) assistance for baths/showers for 6 (R #'s 15, 19, 35, 48, 56, and 57) of 6 (R #'s 15, 19, 35, 48, 56, and 57) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are: Findings for R #15: A. Record review of R #15's face sheet revealed R #15 was admitted into the facility on [DATE] and currently resides in Room (RM) #203-B. B. Record review of the facility shower list revealed RM #203 is to be offered a shower Wed (Wednesday)/ Sat (Saturday). C. Record review of R #15's care plan dated 05/08/21 revealed, Focus- [Name of R #15] has an ADL Self Care Performance Deficits (Inability to perform self-care) r/t [related to] Dementia, Impaired balance, Limited Mobility. Interventions- BATHING: Requires supervision to limited assist of 1 with bathing. D. Record review of R #15's Documentation Survey Report dated 11/01/21-11/30/21 revealed R #15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-07 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to assure that 5 (R #12, 15, 24, 57 and 58) of 5 (R #12, 15, 24, 57 and 58) resident's medical chart and medication regimen was reviewed each month by a licensed pharmacist. If a licensed pharmacist fails to review all resident's medical record and medication regimen on a monthly basis residents are likely to be administered medications contrary to their medical needs, receive medications that are unnecessary, experience unnecessary drug interactions or adverse side effects. The findings are: A. Record review of the facility provided monthly pharmacist reviews revealed that: No licensed pharmacist reviewed medical records and medication regimen of R #12, 15, 24, 57 and 58 during the months of June, July, August, September, October and November 2021. B. On 01/05/22 03:08 PM during interview with Licensed Pharmacist (RPh) he stated that he has taken over the role pharmacist starting December 2021. He stated he didn't know if the facility had a pharmacy review prior to his start date. C. 01/05/22 03:51 PM during interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-01-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to 1. Ensure that medications in the medication cart were not expired 2. Ensure that all medication is properly labeled and stored. 3. Refrigerator in the 400 hall medication room temperature log had not been completed from 01/02/22 to 01/06/22. These deficient practices are likely to result in resident injury, through dosing with expired medications and dosing with medications that have been improperly stored. The findings are: A. On 01/03/22 at 8:06 pm during an observation of 100 hall medication cart and interview with Assistant Director of Nursing the following was observed: 1. 1 bottle of Optimum (probiotic-medication supplement) was expired on 09/21 2. 3 loose pills were found on the bottom of the 2nd drawer of the medication cart. 3. 3 single packages of Quetiapine (medication used mental disorders) were in the top drawer of cart un labeled and undated. 4. 1 bottle of 15 ml (milliliter) Morphine (medication used to relieve pain) had 14 ml left in bottle and Narcotic record dated 01/02/22 revealed 11.25 ml remaining. 5. 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to promote care with dignity and respect for 7 (R #19, 22 ,23 ,25, 31, 33, and 55 ) of 7 (R #19, 22, 23, 25, 31, 33, and 55 ) residents reviewed during random observation by not knocking before entering room # 's 201, 302, 304, and room [ROOM NUMBER]. This deficient practice is likely to result in residents feeling disrespected and unimportant to the facility staff. The findings are: A. On 01/03/22 at 7:10 pm during observation and interview Certified Nurses Aide (CNA) #1 was observed entering R #25 and #33's room (#305), without knocking. During an interview with CNS #1 when asked why she did not knock before entering the room, she stated that she was just going in to check on the residents, and is aware she should be knocking prior to entering the room for any reason. B. On 01/03/22 at 7:15 pm, Social Services Director (SSD) was observed entering room [ROOM NUMBER] without knocking, during an interview SSD stated that she and resident #19 are close and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-07 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, record review, and interview the facility failed to have the Interdisciplinary Team (IDT) (a facility team composed of various professionals who review and determine resident needs and abilities) determine if residents could self-administer medication for one (R #73) of one (R #73) random residents sampled. This deficient practice is likely to result in residents self-administering medication inappropriately or incorrectly causing harm. The findings are: A. On 01/04/22 at 11:36 am during observation and interview of R #73, he was observed lying in bed in his room. Next to his bed was a side table with drawers. R #73 asked that he be given his inhalers (prescribed medical devices used to relieve difficulty breathing). Upon opening the drawer, three inhalers were observed in the drawer-both were labeled with the name of the medication on the inhaler and R #73's name. B. Record review of R #73's face sheet printed 01/06/22 revealed he was admitted to the facility on [DATE] with multiple diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-01-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that the MDS (Minimum Data Set) assessment accurately reflects the current status of the residents for 1 (R #78) of 3 (R #76, 77, and 78) reviewed for accuracy of MDS in relation to resident discharges. This deficient practice is likely to result in a lack of identification of risks and failure to implement interventions necessary for appropriate resident care and/or discharge. The findings are: A. Record review of R #78's face sheet revealed R #78 was discharged on 12/08/21 to Community (Home). B. Record review of R #78's progress notes dated 12/08/21 revealed, Note Text: Res [resident]discharging home with family. Education on wound care and medications provided at this time. C. Record review of R #78's MDS Section A- Identification Information dated 12/09/21 revealed, Discharge Status- Acute Hospital. D. On 01/05/22 at 3:47 pm during an interview with the Social Services Director, she stated, It looks like he [R #78] was never hospitalized on ce he came to the facility. SSD confirmed R #78 was discharged home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-07 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that 1 (R #48) of 3 (R # 35, 48, and 56) residents reviewed for vision and hearing assisted devices, received proper assistive devices to maintain their vision and/or hearing. If the facility is not assisting residents in accessing treatment and devices to maintain their vision and/or hearing, then residents are likely to lose their ability to see and hear, which will compromise their quality of life. The findings are: A. Record review of R #48's face sheet revealed R #48 was admitted into the facility on [DATE]. B. Record review of R #48's progress note dated 11/22/21 revealed, Note Text: Resident returned from eye doctor appointment. Visit summary received as well as an RX [prescription] for new glasses. C. On 01/04/22 at 4:10 pm during an interview with R #48, she stated, I had an eye appointment 2 months ago and I need you to check why I haven't got my new glasses, yet. R #48 confirmed the facility knew she received a new prescription for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-01-07 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to provide a mechanically altered diet as ordered by a Physician for 1 (R #43) residents of 1 (R #43) residents reviewed during random dining observations. If the facility fails to provide a diet as ordered, then residents are likely to experience weight loss due to not receiving their prescribed nutritional caloric intake, and are at risk for choking. The findings are: A. Record review of R #43's physician orders dated 11/19/20 revealed, Regular diet Puree texture, Regular consistency, for ease of nutritional intake and prevention of weight loss. dining assistance at all meals and snacks to increase intake. B. Record review of the dietary menu dated 01/06/22 revealed, Lunch- Bacon Wrapped Beef, Roasted Redskin Potatoes, Creole [NAME] Beans, Dinner Roll/ Margarine, Cranberry Fluff, and Beverage. C. On 01/06/22 at 12:22 pm during a kitchen observation, the pureed beef is not observed to be of a pureed consistency. Dietary staff is observed to serve non-puree consistency food on plates that are to be served to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$105,228 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $19,615 — penalty dated 2026-04-09
  • $17,345 — penalty dated 2025-09-18
  • $15,931 — penalty dated 2024-12-18
  • $52,337 — penalty dated 2024-06-07
  • Medicare payment denial — starting 2025-12-09 for 37 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Las Cruces Village Nursing & Rehabilitation LLCLas Cruces, NM 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Blue Springs Wellness & RehabilitationBlue Springs, MO 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5La Vida Buena HealthcareLas Vegas, NM 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Prescott Village Nursing & RehabilitationPrescott, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX 2 of 5White Acres Wellness & RehabilitationEl Paso, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CANYON CREEK HEALTHCARE, LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 05/07/2019
BRYN MAWR TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 05/07/2019
KENWOOD TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 05/07/2019
OXFORD SQUARE LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 05/07/2019
SASEM INVESTMENTS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 05/07/2019
WELLINGTON HC PARTNERS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 05/07/2019
GARETZ, DAVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/16/2020
HANSEN HUNTER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
ANDERSON, JONATHANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/27/2024
GREENBERG, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/20/2025
GURWITZ, SOLOMONIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/03/2025
HAGINS, ELIZABETHIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/31/2025
KAPLAN, ESTHERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/03/2025
KAPLAN, MORDECHAIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/31/2025
MINDLE, ADAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/01/2025
UNGER, JEFFREYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 07/03/2025
500 CARE LANE NM, LLCOrganizationADP OF THE SNFsince 05/07/2019
CONTINUUM REHAB GROUP LLCOrganizationADP OF THE SNFsince 05/07/2019
FIRST TEXAS PROPCO, LLCOrganizationADP OF THE SNFsince 05/07/2019
GIBRALTAR TRUSTOrganizationADP OF THE SNFsince 05/07/2019
LARCHMONT REALTY, LLCOrganizationADP OF THE SNFsince 05/07/2019
OPCO CA SKILLED MGMT INC.OrganizationADP OF THE SNFsince 05/07/2019
OPCO NM SKILLED MGMT, LLCOrganizationADP OF THE SNFsince 05/07/2019
THE WRIGHT GROUP CONSULTING, LLCOrganizationADP OF THE SNFsince 04/01/2024

CMS files one row per role, so the 29 rows in the source record cover these 24 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.4M
Net patient revenuemost recent cost report
-19.2%
Operating marginrevenue minus expenses
$3.3M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 7%Other / private 16%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$433per resident / day
operating cost
$13,148per month
≈ monthly operating cost
$363per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325071. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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