Cameron Nursing Center
801 Euclid, Cameron, MO 64429 · For profit - Corporation · 120 certified beds · (816) 632-7254 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2023
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 25% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.1% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.0% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 12.4% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.3% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.2% | 25.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.0% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.5% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 17.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.2% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.5% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 86.2% | 63.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 29.0% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.8% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 4.60 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.16 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 71 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.3%CMS range 29.8–50.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 9.1–17.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 3.5–11.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.17 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 74.2 residents a day — about 62% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.68 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.68 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.35 hrs/resident/day on weekends vs 2.82 on weekdays — 17% thinner on weekends. RN hours go from 0.27 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 10 most serious are shown; the remaining 40 are one tap away and print in full.
- Potential for harm · Dcited before2025-11-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain a clean, neat and orderly environment in the resident room [ROOM NUMBER] and shared resident restrooms for room numbers 201, 202, 203, and 204. restrooms. The facility census was 75. Review of the facility's undated Resident Rooms Cleaning policy showed:-Staff are to pick up any trash off the floors and counters, take out trash;-Look around room from ceiling down for cobwebs/dust, wipe off windowsills, night stands, dressers, TV stands, TVs and picture frames;-Use clean rag to wipe off door knobs and light switches, clean off counters beside and around sink, clean sink and faucet, clean mirror;-Sweep and mop floor, ring out mop pads, change mop x2 for each room, if there is a fall mat, clean/mop under the fall mat; -Clean bathroom, handrails, toilet, mop floor, wipe off walls.1. Observation of the resident restroom in room [ROOM NUMBER] on November 3, 2025, at 12:12 P.M., showed:-A dried, brown substance on the door frame, door and toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide appropriate and adequate methods for residents to call for staff while the call light system is being repaired. Resident #1 experienced shortness of breath when being required to use a whistle to summon staff while the call system is malfunctioning. Other residents (Residents #2, #3, #4) experienced anxiety and emotional distress related to the call system not functioning. Facility census was 75. The facility did not provide a policy on the call light system.1.Review of Resident #1's electronic medical record on November 3, 2025 showed:-The resident has the diagnoses of acute and chronic congestive heart failure (CHF; a condition where the heart cannot pump blood effectively enough to meet the body's needs), chronic obstructive pulmonary disease (COPD, a group of lung diseases that block airflow and make it difficult to breath), intervertebral disc degeneration (a condition where the intervertebral discs, which act as cushions between the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-20 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Dietary Manager (DM) had the appropriate competencies and skills sets to carry out the functions of the food and nutritional services. The facility census was 67. Review of the facility job description titled, Dietary Supervisor/Manager, revised December 2023, showed: -Responsible for supervising functions and personnel within the dietary department. Safely and efficiently provides nutritionally appropriate food to residents for the purpose of maintaining, and enhancing their overall health. Ensures the provision of quality food service and nutrition care in accordance with Federal, State, and Local regulations; -Upon admission and periodically thereafter, visits residents regarding menus, food service, food preferences, and dining information; -Ensures physician's orders are followed; -Performs quality audits of meals and tray lines to ensure attractive, palatable foods are served at correct temperatures; -Directs the ordering, delivery, storage, including labeling, and appropriate utilization of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to prepare and serve food in accordance with professional standards for food service safety when staff did not practice sanitary hand washing skills, used hand sanitizer during meal preparation failed to wear proper hair coverings, did not dispose of expire food waste, did not label and date all foods, did not test dishwasher for proper sanitation before running dishes, properly sanitize all food preparation surfaces in the kitchen, and failed to maintain a clean and sanitary kitchen. The facility census was 67. 1. The Facility did not provide a policy on dietary handwashing, gloving, or sanitizer use. Review of facility policy, Safe Minimum Internal Temperature chart, undated, showed: -Safe steps in food handling, cooking, and storage are essential in preventing foodborne illness. You can't see, smell or taste harmful bacterial that may cause illness. In every step of food preparation, follow the four guidelines to keep food safe: -Clean - wash hands and surfaces often. Review of facility policy, hand hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to consider the views of resident council and act promptly upon grievances and recommendations made by the group when the facility failed to demonstrate their response to the council on follow up actions. This affected all the residents serving on the resident counsel and potentially other residents of the facility. The facility census was 67. Review of facility policy, Nursing Home Resident Rights, undated, showed residents can organize and participate in resident and family groups; Review of Resident Council Reports, showed: - 3/13/25 Issues brought up included bed sheets not being changed during shower days, staff not passing medications, and no fruit. There was no response from the facility to the resident council on past issues or grievances; - 3/6/25 Issues brought up included call lights not being answered quickly, food complaints, and wash clothes and hand towels not available. There was no response from the facility to the resident council on past issues or grievances; - 2/19/25 Issues brought up included vending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0572 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure they informed residents of their rights periodically during the residents' stay both orally and in writing. This affected all residents at the facility. The facility census is 67. Review of facility Nursing Home Resident's Rights policy, undated, showed: - The law requires nursing homes to promote and protect the rights of each resident; - All residents have the right to be fully informed of the facility rules, regulations,and provided a written copy of the resident's rights; - The policy did not specifically indicate when these rights should be communicated with the residents. During a group interview on 3/19/25 at 9:57 A.M. seven of seven residents said: - They had not received education about their resident rights within the last year; - They were unable to identify their resident rights or know if they were being honored by the facility due to lack of education on the subject; Review of the previous resident council meeting minutes showed: - 3/13/25, no documentation that resident rights were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to protect the resident's rights when the facility did not provide training to the resident's regarding the State Long Term Care Ombudsman program or how to file a complaint with the State Survey Agency. This had the potential to affect the rights of all residents. The facility census was 67. Review of facility policy, Nursing Home Residents' Rights, undated, showed the resident has the right to be fully informed of contact information for the long-term care ombudsman program and the state survey agency; During a group interview on 3/19/25 at 9:57 A.M. the residents said: - Seven out of seven residents had not received training on the Ombudsman program or on how to contact the state to file a grievance; - Six of seven residents did not know what the Ombudsman position was or what their function entailed; - Five of seven residents could not identify where the Ombudsman poster was posted in the facility; - Seven of seven residents did not know how to file a complaint with the State of Missouri; During an interview on 3/19/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to maintain a clean, comfortable, and homelike environment when the facility failed to maintain quiet noise levels during the night shift that affected five resident (Residents #27, #31, #43, #45, #58), failed to limit the use of the overhead paging system, which affected (Resident #43), failed to provide a room free of obstacles and homelike (Resident #5), and failed to maintain cleaning standards for showers and rooms (Residents #10, #24). This affected eight of 17 residents sampled. The facility census was 67. A policy for providing a homelike environment, housekeeping and maintenance of the facility was requested and not provided for review. Record review of resident council meeting notes showed: - 3/13/25 Dirty bed sheets not being changed on shower days; - 3/6/25 Dirty bed sheets not being changed on shower days; - 2/13/25 Staff being noisy during night shift, trash not being picked up; - 2/7/25 Staff being noisy during night shift;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive resident-centered care plan that met the needs of five residents (Resident #29, #36, #65, #62, and Resident #60). The care plans failed to identify changes in the resident's condition and did not address it in the plan of care for the staff interventions for side rails on Resident #60, did not address Infection prevention and enhanced barrier precautions for Residents #36, #62, and #65, and additionally did not address a resident's indwelling urinary catheter for one resident (Resident #29) This affected five of the 17 sampled residents. The facility census was 67. Review of the facility's Care Planning Policy, revised 6/2020., showed: - The purpose of a care plan is to develop a comprehensive patient centered care plan based on the individual needs of the resident. - In the event of changes in the resident needs or goals, these changes will be updated in the resident's plan of care. - Each care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure the timeliness of each resident's person-centered, comprehensive care plan, and to ensure that the comprehensive care plan is reviewed and revised by an interdisciplinary team composed of individuals who have knowledge of the resident and his/her needs, and that each resident and resident representative, if applicable, is involved in developing the care plan and making decisions about his or her care. This affected four residents (Resident #40, #65, #38, & #47) out of the 17 sampled residents. The facility census was 67. Review of the facility's Care Planning Policy, revised 6/2020., showed: - The purpose of a care plan is to develop a comprehensive patient centered care plan based on the individual needs of the resident. - In the event of changes in the resident needs or goals, these changes will be updated in the resident's plan of care. - Each care plan will help to ensure the resident attains or maintains their highest practicable physical,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · Ecited before2025-03-20 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the licensed staff maintained professional standards of quality in care and services according to accepted standards of clinical practice, when licensed staff did not follow through on known infections in the building by ensuring resident's with infections or those who were at risk for infections were identified, isolated appropriately and with proper posted signage outside the room. As well as ensuring that personal protective equipment was accessible and provided for staff to carry out care for the residents in the correct manor according to the infection. Additionally, this failure did not ensure ancillary staff or visitors who entered the resident's rooms were aware of the need for transmission based precautions. The facility additionally failed to offer and document yearly immunizations for four residents (Residents #9, #11, #41, #46). This had the potential to affect all residents in the building. The facility census was 67.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure the correct installation, use, and maintenance of bed rails included assessing residents for risk of entrapment from bed rails prior to installation, ensure the bed's dimensions were appropriate for the resident's size and weight, and follow the manufacturers' recommendations and specifications for installing and maintaining bed rails. The facility also failed to include an evaluation of attempted alternatives prior to the installation or use of a bed rail on resident beds. This included three of 17 residents sampled (Resident #2, #27, and #60). The facility census was 67. Facility did not provide a policy on bed rails or entrapment. 1. Review of Resident #2's Quarterly minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 1/24/25, showed: -Cognition intact; -He/She had clear speech, was able to make self-understood and clearly comprehend others; -He/She had no impairment to range of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure staff served food to the residents that was palatable, attractive, and served at a safe and appetizing temperature to the residents when hot food was not served at an appetizing temperature to four of seventeen sampled residents (Resident #27, #32, #37, and #69). The facility failed to prepare dietary menus according to their recipes by not using recipe ingredients resulting in bland and tasteless food and the facility failed to serve dessert at appropriate holding temperature. The facility census was 67. Review of facility policy, food temperatures, revised 1/1/25, showed: -Foods prepared and served in the facility will be served at proper temperatures to ensure food safety. -At starting of meal services Hot Foods should be above 135 degrees Fahrenheit (F) and cold foods should be served below 41 degrees F; -Acceptable serving temperatures: -Cereal, gravy 135 degrees; -Meat, entrees, greater than 135 degrees; -Pureed foods, greater than 135…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure foods that were stored in resident personal refrigerators and freezers were monitored for safe and appropriate temperatures and discard potential spoiled contents to prevent the potential for food-borne illness. The facility census was 67. Facility did not provide a policy on food storage or resident room refrigerators. Review of facility policy, Food Brought in by Visitors, revised 2/2021, showed: -Food may be brought to a resident by the family members, the resident's responsible party, or friends if the food is compatible with the attending physician's diet order; -Perishable food requiring refrigeration will be discarded after two hours at bedside, and if refrigerated it will then be labeled, dated, and discarded after 48 hours. Review of facility policy, food temperatures, revised 1/1/2025, showed: -Foods prepared and served in the facility will be served at proper temperatures to ensure food safety; -Cold foods should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #36's Quarterly MDS (Minimum Data Set) A federally mandated assessment, completed by facility staff, dated 1/9/25., showed: - Cognition severely impaired; - Diagnoses of: Wound Infection, yeast Infection, and stroke with right side paralysis; - Max assist of two for all activities of daily living (ADLS). Observation on 3/17/25 at 1:00P.M. showed the resident' was not on Enhanced Precautions for active infection and no PPE (personal protective equipment) available for staff outside the room. There was no isolation alert sign posted outside or inside the room. Observation on 3/19/25 at 2:00P.M. showed a green sign posted to the outside of the door that read-Stop, Please See The Nurse Before Entering. No type of isolation was posted. PPE holder on the door were empty. Observation on 3/20/25 at 9:35 A.M., showed an isolation sign posted on the resident's door that read Enhanced Barrier Precautions. Review of the resident's care plan, dated 2/28/25., showed: - No care planning regarding wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain signed immunization refusals, or administer the influenza vaccine to four residents (Resident's #41, #46, #11 & #9). This affected four of the 17 sampled Residents. The facility census was 67. Review of the facility's Infection prevention and control policy, undated., showed: - The infection preventionist coordinates the development and monitoring of the facility established infection control policies and procedures. - Reports information related to infection control to the administrator and the infection control committee. - Provides infection control related information to the nursing staff and physicians. - Consults on infection risks, and and prevention control strategies. - Provides education and training to staff regarding infection prevention and isolation. - Ensures infection surveillance and monitoring of infection control practices are in place. - Ensures access to isolation supplies, gowns, gloves, masks, etc, supplies are on hand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-20 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain signed refusals, or administer the Covid vaccine to four residents (Resident's #9, #11, #41, and & #46). This affected four of the 17 sampled Residents. The facility census was 67. Review of the facility's Infection prevention and control policy, undated., showed: - The infection preventionist coordinates the development and monitoring of the facility established infection control policies and procedures. - Reports information related to infection control to the administrator and the infection control committee. - Provides infection control related information to the nursing staff and physicians. - Consults on infection risks, and and prevention control strategies. - Provides education and training to staff regarding infection prevention and isolation. - Ensures infection surveillance and monitoring of infection control practices are in place. - Ensures access to isolation supplies, gowns, gloves, masks, etc, supplies are on hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure staff provided appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible when the facility staff failed to ensure proper catheter care of one of the 17 sampled residents (Resident #29). The facility census was 67. Review of the facility's Catheter - Care of Policy, dated 06/22, showed: - A resident, with or without a catheter, receives the appropriate care and services to prevent infections to the extent possible. - Collection bags should always be kept below the level of the bladder, including during transport, avoiding contact with the floor. - Take care to ensure the collection bag does not touch the floor at any time. 1. Review of Resident #29's most current MDS dated [DATE] showed: - Cognition not intact - Resident has indwelling urinary catheter - Requires staff assistance of 1-2 for all ADLS (acitivites of daily living) - Diagnoses: Alzheimer's disease, diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to recognize, evaluate, and address the hydration needs need of one and failed to offered sufficient fluid intake to maintain proper hydration and health for one of the 17 sampled residents (Resident #29). The facility census was 67. Review of the facility's Nutrition/Hydration Management policy dated 06/20 showed: -The purpose is to ensure that each resident maintains acceptable parameters of nutritional/hydration status such as body weight and protein levels, unless the resident's clinical condition demonstrates this is not possible based on the resident's comprehensive assessment. - A comprehensive care plan is developed by the interdisciplinary care team that addresses nutrition/hydration and an individualized nutrition/hydration management program based on individualized assessed need. 1. Review of Resident #29's most current (MDS) Minimum Data Set, a federally mandated assessment completed by facility staff, dated 01/10/25 showed: Resident has an activities of daily living (ADL) self-care performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store medications in a locked storage area to ensure medications were inaccessible to unauthorized staff and residents when medications were left at bedside for one resident (Resident #48) and when the medication cart was left unlocked and unattended. The facility census was 67. Review of facility policy, revised 8/2020, showed: -Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. -Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer medications (such as medication aides) are permitted to access medications. Medication rooms, carts, and medication supplies are locked when they are not attended by persons with authorized access. 1. Observation on 3/17/25 at 9:26 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prepare food in a form designed to meet individual needs when one resident was served food not consistent with their dietary orders (Resident #37). This affected one of seventeen sampled residents. The facility census was 67. Review of facility policy, Nutrition/Hydration Management, revised 6/2020, showed: -To ensure each resident maintains acceptable parameters of nutritional status, such as body weight and protein levels, unless the resident's clinical condition demonstrations that this is not possible based on the residents comprehensive assessment. To ensure that a resident receives a therapeutic diet when there is a nutritional problem; -Diet orders including texture and consistency specifics. Review of facility policy, therapeutic diets, revised 1/1/25, showed: -Therapeutic diets are diets that deviate from regular diet and require a physician's order. Per the physician's order, therapeutic diets are planned, prepared, and served in consultation with the registered Dietician. The attending physician may…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure staff stored food in a sanitary manner and failed to maintain the kitchen in a sanitary manner. This had the potential to affect all residents residing in the facility. The facility census was 64. Review of the facility's policy Cleaning of the Kitchen revised, December 2020, showed: The dietary staff will maintain a sanitary environment in the nutrition services department. The facility did not provide the requested policies for maintence and repair of the dining room and kitchen, cleaning of vents in the kitchen and dining room and dating and storage of food and storing dishes in the kitchen. 1. Observation of the kitchen on 02/27/24, at 10:02 A.M., showed: -Two vents covered with dirt and debris; -The wall by the electrical box with missing paint; -20 plates and 10 cups stored face up on the top shelf storage; -The top of the toaster covered in food debris; -Metal containers of utensils setting under the prep table with no lids with debris in the bottom of the containers. 2. Observation of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview , the facility failed to maintain a clean, safe, homelike enviornment when they failed to keep the floors, doors and handrails clean and in good repair. The facility census was 64. The facility did not provide a policy on cleaning and/or general maintanence. Observations on 2/29/24 begining at 12:05 P.M. showed: -The 100 hall had : -loose hand rails by room [ROOM NUMBER] and room [ROOM NUMBER] ; -baseboards had dark crusty debris at floor edges; -white, crusty salt like stains under the registers at the dining room entrance; -dust, crumbs and debris at the corners behind the fire doors; - cracked and dented green floor tile at dining room entrance; -a piece of missing baseboard at the dining room entrance; -heat registers in hallway had broken vents, peeling paint, and chipped and peeling caulk; -hallway walls have scrapes, gouges and nail holes throughout. -baseball sized hole in bathroom door of room [ROOM NUMBER]. - The 200 hall had: -loose hand rail by room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure staff provided a written notice of transfer or discharge to residents or their responsible parties and the reasons for the transfer, unwitting and in a language they understood. The notice should include the effective date of discharge or transfer; the location to which the resident is transferred or discharged ; a statement of the resident's appeal rights, including the name, address (mailing and electronic mail), telephone number of the entity which receives requests and information on how to obtain the appeal form and assistance in completing and submitting it; the name, address (mailing and electronic) and telephone number of the Office of the State Long-Term Care Ombudsman; and for resident's with a mental disorder or related disabilities, the mailing, electronic mail (e-mail) address and telephone number of the agency for protection and advocacy for individuals with mental disorders established under the Protection and Advocacy for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure residents who were unable to carry out their own activities of daily living (ADLs) received the necessary services/cares to maintain good personal hygiene for four residents (Resident #14, #42, #13 and #54 ) out of 16 sampled residents. Residents dependent upon staff for assistance, did not receive repositioning, timely incontinent care or showers. The facility census was 64. The facility did not provide an Activities of Daily Living policy. Review of the facility provided Resident Rights Policy dated 8/2020 showed in part: -The resident has the right to a dignified existence. -The facility must care for each resident in a manner that promotes maintenance or enhancement of his/her quality of life. 1. Review of Resident #14's Quarterly Minimum Data Set (MDS: a federally mandated assessment tool completed by facilty staff) dated 11/27/23 showed: - A Brief Interview of Mental Status (BIMS) of 9, indicated severe cognitive defecits.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide meaningful activities to meet the needs for two of 16 sampled residents (Resident #14, and #42). The facility census was 64 Review of the facility provided policy, Activities Program, dated 2/2020 showed in part: -Encourage residents tto participate in activities to make life more meangful, to stimulate and support physical and mental capabilities to the fullest extent and to enable to resident to maintain the hightest attainable social, physical and emotional functioning. -The facility provides an activity program designed to meet the needs, interests and preferences of residents. -A variety of activities should be offered -Activities are developed for individual, small group and large group participation. 1. Review of Resident #14's Activity assessment dated [DATE]., showed -The resident enjoyed television, bingo and word search games. -He/she also enjoyed exercise and sports, cultural events and news and food activities. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff maintained proper positioning of the tubing and reservoir bag, for one resident (Resident #22) with an indwelling urinary catheter (a tube placed into the bladder to drain urine by gravity) and recent history of a urinary tract infection; and additionally failed to follow infection control practices when providing care of the catheter for two residents (Resident #22 and Resident #4) of the 16 sampled residents. The facility census was 64. Review of the facility provided policy Catheter- Care of, dated 6/2020 showed in part: -Purpose: to prevent catheter associated urinary tract infections. -Cleanse the skin folds, wiping front to back and cleanse the outside of the catheter wiping away from the opening of the body. -Position the catheter, drainage system and bag utilizing gravity to facilitate drainage. -Collection bags should always be kept below the level of the bladder, including during transport. Review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff administered medications with an error rate of less than five percent (5%). Staff made five errors out of 25 opportunities for error, which resulted in an error rate of 20%. This affected four of 16 sampled residents, (Resident #28, #34, #62, and #116). The facility census was 64. Review of the facility's undated policy for medication administration, showed, in part: - The purpose is to provide practice standards for safe administration of medications for residents in the facility; - The licensed nurse must know the following information about any medication they are administering: the drug's name (generic and trade); the drug's route of administration; the drug's action; the drug's indication for use and desired outcome; The drug's usual dosage; the drug's side effects and adverse effects; and any precautions and special considerations. Review of the facility's policy for blood glucose monitoring, revised 6/20, showed, in part: - The purpose is to monitor blood glucose concentrations as ordered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility's licensed staff failed to ensure medications were monitored and stored in a safe and effective manner. Licensed staff failed to remove and properly discard discontinued medication from two of two sampled medication rooms. The facility census was 64. Review of the facility provided policy Medication Destruction for non-controlled Medications dated 9/2018 showed in part: -Discontinued medications and medications left in the facility after a resident's discharge that do not qualify for return to the pharmacy for credit are destroyed. -Medication destruction occurs only in the presence of at least two licensed healthcare professionals or according to regulation and applicable law. 1. Observation and interview on 3/01/24 at 10:37 A.M. of the north medication storage room showed: - 3 grey wash basins, each approximately 13 inches (in.) by 10 in. x 4 in. full of 79 total bubble packaged (a package consisting of a clear plastic overlay affixed to a cardboard backing for protecting and displaying a product) medications, 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to assure that staff served food to the residents that was palatable, attractive, and served at a safe and acceptable temperature. This affected four sampled residents (Resident #18, #30, #50, and #57). The facility census was 64. Review of the facility's Food Temperatures policy, revised, December 2020, showed: -Foods prepared and served at the facility will be served at the proper temperatures to ensure food safety; -Acceptable serving temperatures: o Casseroles - greater than 135 degrees Fahrenheit; o Meat - greater than 135 degrees Fahrenheit; o Potatoes - greater than 135 degrees Fahrenheit; o Pureed foods - greater than 135 degrees Fahrenheit; o Milk - less than 41 degrees Fahrenheit; -Heat plates that hot foods will be served on to maintain temperature. Review of resident council minutes showed: -10/6/23 resident complaint of no biscuits and gravy for breakfast; -11/2/23 resident complaints of cold food; -11/2/23 resident complaint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-01 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents are allowed to make meal choices when facility staff failed to provide three sampled residents (Residents #18, #30, and #53) with alternate food choices or allow choices of menu items. Facility census was 64. The facility did not provide the requested policy on resident choices. Review of the facility provided Resident Rights Policy dated 8/2020 showed in part: -The resident has the right to a dignified existence. -The facility must care for each resident in a manner that promotes maintenance or enhancement of his/her quality of life. 1. Review of Resident #18's care plan dated 8/1/23, showed: -Limited physical mobility due to weakness in bilateral ankles; -Independent with eating; -The resident has a potential nutritional problem; -The resident will be served diet as ordered. Review of the resident's quarterly Minimum Data Set (MDS, A federally mandated assessment completed by the facility staff.), dated 2/15/24, showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility staff failed to maintain an effective infection control program when dietary staff did not wash their hands before applying clean gloves while preparing food in the kitchen and when staff failed to wash hands before applying clean gloves while preparing resident drinks in the dining room. Also, facility failed to annually review and implement a water management procedure to reduce the risk of bacterial growth and reduce the spread of Legionella (a bacteria that causes Legionnaires' disease, a serious type of pneumonia). This had the potential to affect all the resident in the building. Lastly, the facility failed to ensure that newly hired employees in the last year received a two-step Tuberculin Skin Test (TB), this affected five of the six sampled employees. The facility census was 64. Review of the facility's hand hygiene policy revised, June 2020, showed: -Staff will wash hands with soap and water before and after food preparation; -Staff will change gloves between tasks. The facility did not provide the requested policy regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor the monthly Medication Regimen Review (MRR) reports for August and November of 2023, completed by the pharmacist, to ensure they reported irregularities to the attending physician, and failed to address these recommendations with the resident's physician until January of 2024. This affected one of 16 sampled residents, (Resident #24). The facility census was 64. The facility did not provide a policy for Medication Regimen Reviews. 1. Review of Resident #24's pharmacist's medication regimen review, dated August 2023, showed: - The resident received Omperazole 40 mg. twice daily since 5/23; - On 8/25/23 the physician noted and agreed to reduce the Omeprazole to every day. The order was not dated or noted by staff. Review of the pharmacist's medication regimen review, dated November 2023, showed: - On 11/14/23 the resident received Duloxetine 90 mg. since 5/23. The resident received Loxapine 10 mg. three times daily 5/23. The pharmacist recommended a gradual dose reduction; - On 1/29/24, the physician signed it and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-11 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #1) of seven sampled residents remained free of mental abuse when staff used racial stereotypes multiple times, taunting the resident. The facility census was 60. Review of the facility policy Abuse Prevention and Prohibition Program dated 8/2020 showed in part: -Each resident has the right to be free from mistreatment, neglect, abuse, involuntary seclusion, and misappropriation of property. -Staff must not allow anyone to engage in verbal, mental, sexual, or physical abuse, neglect, mistreatment or misappropriation. -The facility is committed to protecting residents from abuse by anyone including staff. Review of the facility policy Resident Rights policy dated 8/2020 showed in part: -All residents have the right to a dignified existence. The facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment, that promotes maintenance or enhancement of his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation and record review, the facility failed to maintain resident dignity when the facility staff did not knock on resident doors prior to entry affecting one resident (Resident # 51), facility staff was rude to a resident affecting one resident (Resident # 38), and facility staff failed to keep one resident's body covered to maintain dignity (Resident #168) of 17 sampled resident's. The facility census was 67. Review of the resident dignity policy dated 12/1/21 showed: - All staff members are involved in providing care to residents and are to maintain resident dignity and respect resident rights. - Staff are to respond to requests in a timely manner. - Staff are to speak to resident's respectfully. - Staff are to respect the resident's living space and personal possessions. - Staff are to groom and dress resident's according to the resident's preference. Review of the undated resident rights policy showed: - The resident has the right to be treated with respect, dignity, and to live…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident #7 was able to safely self-administer medications when 4 pills were left in a medication cup on the resident's bedside table. The facility also failed to ensure Resident #13 was able to safely self-administer medications when 12 pills were left in a medication cup on the resident's bedside table, and Resident #36 was able to safely self-administer medications when 11 pills were left in a medication cup on the bedside table, all unattended by licensed staff. This affected three of 17 sampled residents. The facility census was 67. Review of the medication administration policy dated 12/1/21 showed: - Medications are to be administered by licensed staff as ordered by the physician. - Observe the resident consuming the medications. Review of the resident self-administration of medication policy dated 12/1/21 showed: - When determining if the resident is appropriate to self-administer medications, the interdisciplinary team…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify the physician of changes in resident's condition when the facility failed to notify the physician of significant weight loss in Resident #5, Resident #53, Resident #61, and the facility failed to notify the physician when Resident #60 legs began to swell and the resident experienced difficulty breathing out of 17 sampled residents Resident #60 was hospitalized and found to have blood clots in his/her legs. The facility census was 67. Review of weight monitoring policy dated 12/1/21 shows: - Significant weight changes may indicate a nutritional problem. - A comprehensive nutritional assessment will be completed upon admission to identify residents at risk for unplanned weight fluctuations. - Weight monitoring will be performed upon admission and weekly for four weeks and residents that have weight loss are to be weighed weekly. - The physician is to be notified of a significant weight change. Review of the notification of changes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update patient-centered care plans when one two resident's had a significant weight loss not updated on the care plan, (Resident #53 and Resident #61), two resident's do not have bed rails care planned, (Resident #36 and Resident #51), and one resident does not have dialysis care planned, (Resident #62). This affected six of the 17 sampled resident's. The facility census was 67. Review of the baseline care plan policy dated 12/1/21 shows: - Will be developed within 48 hours of a resident's admission. - Will include physician orders, dietary orders, therapy and social services. - The baseline care plan is to include special needs such as dialysis. - A written summary of the baseline care plan shall be provided to the resident and or the resident representative and written in a language that the resident and or representative can understand. The facility did not provide a care plan policy. Review of the weight monitoring policy dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility staff failed to provide services that meet professional standards when two residents, (Resident #61 and Resident # 168), had a physician's order for the placement of fall mats on the floor, and the facility staff failed to place the fall mats on the floor, and one resident, (Resident #46) had a physician's order to obtain a urine specimen to check for an infection on 1/7/22 and the facility staff did not obtain the urine specimen until 1/27/22, and one additional resident (Resident #10), that did not receive his/her levothyroxine medication as ordered out of 17 sampled residents. The facility census was 67. Review of the physician's orders policy dated 12/1/21 shows: - The nurse is to note the physicians order, and transcribe the order to the medication administration record or treatment administration record. Review of the medication administration policy, dated 12/1/21, showed: - Wash hands prior to administration of medications. - Remove the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide standard and specific care planned Activities of Daily Living (ADLs), including showers/bathing, nail care, hair care, turning/repositioning; including the standard of care to turn/reposition and provide incontinent care every 2 hours for residents who are incontinent of urine/bowel, for eight of 17 sampled residents (Resident #24, #26, #19, #23, #61, #36, #38, and #44), that were unable to perform their own activities of daily living. The facility census was 67. Review of the shower policy dated 11/30/21 shows: - Residents will be provided showers as often as the resident requests and per the facility schedule protocols. - Partial baths may be given between regular shower schedules. - The certified nurse assistant (CNA) will assess the skin during the shower and notify the nurse of any skin changes. Review of the resident dignity policy dated 12/1/21 shows: - Respond to requests for assistance in a timely manner. - Groom and dress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing program of activities designed to meet the resident's interests for ten of 19 sampled residents (Resident #23, #24, #26, #5, #53, #169, #7, #13, #38 and #44) . The facility census was 67. 1. Review of Resident #23 Minimum Data Set (MDS: a federally mandated assessment completed by facility staff) dated 12/1/21 showed: -Brief Interview of Mental Status (BIMS) of 14. Indicates no cognitive impairment. -Activity preferences that are very important to him/her include: -listening to music -newspapers, books to read -to go outside and get fresh air -participate in favorite activities. -Activity preferences that are somewhat important to him/her include: -participating in activities with groups of people. -Diagnosis include: Transverse Myelitis (inflammation of the spinal cord that causes pain,, abnormal sensation and weakness), Morbid obesity, Reduced mobility, and Need for assistance with personal cares. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that three sampled residents (Resident #5, #53, and #61) maintained acceptable parameters of nutritional status and failed to implement interventions after the residents experienced a significant weight loss. The facility census was 67. Review of the facility's Weight Monitoring Policy, dated 12/1/2021, showed: -A weight monitoring schedule will be developed upon admission for all residents. -Newly admitted residents-monitor weight weekly for 4 weeks -Residents with weight loss-monitor weekly weight -Weight Analysis: The newly recorded resident weight should be compared to the previous recorded weight. A significant change in weight is defined as: -5% change in weight in 1 month (30 days) -7.5% change in weight in 3 months (90 days) -10% change in weight in 6 months (120 days). -Interventions will be identified, implemented, monitored and modified, as appropriate, consistent with the resident's assessed needs, choices, preferences,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide respiratory care, consistent with professional standards of practice for four of 17 residents (Resident #5, #38, #51, and #53) when staff did not date oxygen tubing, failed to cover the tubing when not in use and staff failed to cover nebulizer (a machine that delivers medication into the body by being inhaled as a vapor) tubing when not in use for two sampled residents (Residents #7 and #38). The facility census was 67. Review of the oxygen administration policy, dated 12/1/21, showed: - Change the oxygen tubing weekly and as needed if it becomes contaminated or soiled. - Change humidifier bottle and nebulizer tubing every 72 hours and as needed if they become contaminated. - Keep oxygen tubing and nebulizer tubing covered in a plastic bag when not in use. 1. Review of Resident #5's quarterly MDS, dated [DATE], showed: - Adequate hearing, vision, and speech; - Brief Interview of Mental Status (BIMS, a structured evaluation aimed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure the safety of resident's that use U-rails, (rails installed at the head of the bed on both side of the bed that is in the shape of an upside-down U) and halo rails, (rails that are installed at the head of the bed on both sides of the bed that are in a circular shape with a stem that extends to the bed frame), (Resident #36 and Resident #51), when the facility staff failed to do an entrapment assessment when the rails were initiated and periodically, failed to obtain informed consent from the resident and/or the responsible party before the installation of U-rails and halo rails, and failed to obtain a physician's order for the use of the rails. This affected two of 17 sampled residents. The facility census was 67. Review of the side rail policy dated 12/1/21 shows: - Side rail is defined as a rail that is installed on the side of the bed and may be also called a safety rail, grab bars, and assist bars. - The use of side rails will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide sufficient nursing staff to provide showers, grooming, repositioning and to answer call lights in a timely manner for six of 17 sampled residents (Resident #19, #23, #24, #26, #38, #44). The facility census was 67. Review of the facility policy for Call Lights: Accessibility and Timely Response updated 12/1/21 showed in part: -All staff members who see or hear an activated call light are responsible for responding. -Process for responding: -If assistance is needed with a procedure,summon help by using the call light. Stay with the resident until help arrives. Review of the facility policy Turning and Repositioning date revised 12/1/21 showed in part: -All residents at risk of, or with existing pressure injuries, will be turned and repositioned, unless it is contraindicated. -The frequency of turning and positioning will be documented in the resident's care plan. -Use the appropriate number of staff to perform the task safely. -To…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-01-28 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a Registered Nurse (RN) for eight consecutive hours per day seven days a week. The facility maintained a census of greater than 60 residents. The census was 67. Review of facility policy Nursing Services and Sufficient Staff, dated 12/1/21, showed in part: -It is the policy of this facility to provide sufficient staff with appropriate competencies and skill sets to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility's census, acuity and diagnosis of the resident population will be considered on the facility assessment. -The facility will supply services by sufficient numbers on a 24 hour basis to provide nursing care for all residents in accordance with resident care plans. -Except when waived the facility must use the services of a Registered Nurse for at least 8 consecutive hours a day, 7 days a week. Review of facility staffing sheets for October, November and December 2021 and time punches for all RNs showed: -No RN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dietary staff maintained clean and sanitary conditions when staff failed to store and dispose of food in a safe and sanitary manner and failed to maintain the scoops for ice machine in a sanitary manner. This had the potential to affect all residents of the facility. The facility census was 67. Review of the facility's Food Safety Requirements Policy, dated 12/1/21, showed: - Food will be stored, prepared and served in accordance with professional standards for food service safety. - Food safety practices shall be followed throughout the facility's entire food handling process. *Storage of food in a manner that helps prevent deterioration or contamination of the food, including growth of microorganisms; *Preparation of food, including thawing, cooking, holding, and reheating; *Equipment used in the handling of food, including dishes, utensils, mixers, grinders and other equipment that comes in contact with food; - Facility staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain proper infection control protocol when the facility staff failed to perform hand washing when providing resident care for one of 17 sampled resident's, (Resident #51), and one additional resident, (Resident #46); failed to provide perineal care using infection control standards for one resident (Resident #26) ; and failing to follow standards of practice during medication administration when a facility staff member touched a pill with an ungloved hand and placed the pill back in the multi-dose bottle, that affected one additional resident, (Resident #17). The facility census was 67. 1. Review of the facility's hand hygiene policy, dated 11/1/21, showed: - All staff will perform proper hand hygiene to prevent the spread of infection to other resident's. - Hand hygiene is defined as cleaning the hands with soap and water or the use of alcohol-based hand rub (ABHR). - Staff are to use soap and water when: Their hands are visibly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safety of one of 17 sampled residents, (Resident #51), by ensuring the resident was free from falls and the facility staff did not do consistent neurological assessments. Facility staff also failed to transfer one additional resident, (Resident #46), in a safe manner. The facility census was 67. Review of the facility fall policy dated 1/20/22 showed: - When a resident falls, the facility will assess the resident. - Complete a post fall assessment and incident report. - Notify the physician and family of the fall. - Update the care plan. Review of the head injury policy dated 11/1/21 showed: - The assessment of the resident with a suspected head injury includes: vital signs, neurological assessment, assessment of the head, ears, eyes, and face, and pain. - Compete a neurological assessment as indicated. - Continue monitoring for 72 hours following the incident. Review of the gait belt policy dated 11/1/21 shows: - Employees…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-28 · tag F0888 — isolatedEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to fully develop and implement their staff vaccination policy for COVID-19 when the policy did not include specific additional measures unvaccinated staff would adhere to in order to mitigate the transmission and spread of COVID 19 and failed to implement a process for tracking and documenting the COVID-19 vaccination status for all staff. Facility census was 70. Review of facility policy; Employee COVID-19 Vaccinations, dated 3/14/22 showed in part: -The facility will ensure that all eligible employees are fully vaccinated against COVID 19 unless religious or medical exemptions are granted per Centers for Medicare and Medicaid Services (CMS) guided time frames. -Proof of vaccination status may include -CDC COVID-19 vaccination card (or legible photo of the card) -Documentation of vaccination from a healthcare provider or electronic health record or -State immunization information system record. -The facility will implement additional precautions to mitigate the transmission and spread of COVID-19 for all staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.3 | -1.3 vs chain |
| Health inspection | 2 of 5 | 2.2 | -0.2 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 65 homes this chain runs (chain average 2.3★, per CMS)
Showing 40 of 65; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| EL DORADO NURSING AND REHABILITATION LLC | Organization | DIRECT OWNERSHIP INTEREST | since 12/12/2022 |
| CALIBER ADVISORS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/12/2022 |
| CRESTVIEW TRUST | Organization | INDIRECT OWNERSHIP INTEREST | since 12/12/2022 |
| FIRST SWEETZER HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 12/12/2022 |
| HATTERAS INVESTMENTS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 12/12/2022 |
| RIMPAU HOLDINGS TRUST | Organization | INDIRECT OWNERSHIP INTEREST | since 12/12/2022 |
| SASEM INVESTMENTS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/12/2022 |
| 801 EUCLID AVE MO, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 12/12/2022 |
| EMERALD PROPERTY PARTNERS LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 12/12/2022 |
| GIBRALTAR TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 12/12/2022 |
| MONTGOMERY SKY TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 12/12/2022 |
| OZARK HEALTHCARE REALTY LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 12/12/2022 |
| GARETZ, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 12/22/2022 |
| HAGINS, ELIZABETH | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| KAPLAN, ESTHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| KAPLAN, MORDECHAI | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| KAPLAN, MOSHA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| STERNSHEIN, JENNIFER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/02/2025 |
| UNGER, JEFFREY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 05/08/2025 |
| ZIMMERMAN, CAROLINE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/02/2025 |
| ESDOV INVESTMENTS LLC | Organization | ADP OF THE SNF | since 12/12/2022 |
| JUBILEE MASTER HOLDINGS LLC | Organization | ADP OF THE SNF | since 12/12/2022 |
| HUNTER, CYNTHIA | Individual | ADP OF THE SNF | since 12/12/2022 |
| TADAKAMALLA, SRINATH | Individual | ADP OF THE SNF | since 02/01/2025 |
CMS files one row per role, so the 31 rows in the source record cover these 24 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265633. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.