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Prescott Village Nursing & Rehabilitation

1030 Scott Drive, Prescott, AZ 86301 · For profit - Limited Liability company · 58 certified beds · (928) 778-2450 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$8,278 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2025-03-25)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
1055 Ruth St · (928) 445-5211 · Call to confirm hours
Pharmacy
123 Merritt Ave · (928) 778-5900 · Call to confirm hours
Grocery
1112 Iron Springs Road · (928) 445-7370 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.4%10.7%15.4%better
Long-stay residents who lose too much weight4.5%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms0.9%3.9%6.5%better
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.2%2.1%3.3%worse
Long-stay residents whose ability to walk worsened15.4%12.8%16.1%typical
Long-stay residents on antianxiety or hypnotic medication18.3%21.0%18.9%typical
Long-stay residents given the seasonal flu vaccine96.3%94.6%95.3%typical
Long-stay residents with pressure ulcers1.0%4.4%4.7%better
Long-stay residents with worsening bladder/bowel control10.0%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table5.9%10.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine82.9%87.3%79.4%typical
Short-stay residents rehospitalized after admission27.1%23.7%22.6%worse
Short-stay residents with an outpatient ER visit11.5%10.4%12.0%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

68.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 123 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

68.9%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
79.6%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy

Met the expected recovery: 79.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF68.9%CMS range 61.2–75.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.9–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge79.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge80.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting66.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.0–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.661.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
1.00
LPN hours/ resident / day
1.64
Aide hours/ resident / day
3.27
Total nurse hours/ resident / day
0.51
RN hoursweekends
52.2%
Total nursing turnover
61.5%
RN turnover

How full it usually is: this home is certified for 58 beds and averages 50.9 residents a day — about 88% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.43 on weekdays — 16% thinner on weekends. RN hours go from 0.68 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-03-06)
7
at the previous standard inspection (2024-01-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2025-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation and policy review, the facility failed to ensure safe assistance was provided for one resident (#2) to prevent an accident during a hoyer lift transfer. The deficient practice could result in further incidents of staff providing unsafe assistance, resulting in harm to residents. Findings include: Resident #2 was admitted to the facility on [DATE], with diagnoses including unspecified open wound of right foot, multiple fractures of pelvis with stable disruption of pelvic ring, hypothyroidism, epilepsy, and disorder of bone density and structure. Review of the quarterly minimum data set (MDS) assessment dated [DATE], revealed the resident had a BIMS (brief interview for mental status) score of 15, indicating Resident #2 was cognitively intact. A care plan dated December 11, 2024, revealed the resident has an activity of daily living (ADL) self care deficit and requires mechanical hoyer lift for transfers. Review of the physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to protect one resident's (#76) rights to be free from resident-to-resident abuse by another resident (#14). The deficient practice could result in residents being physically and emotionally harmed. Findings include:-Regarding Resident #76Resident #76 was admitted to the facility on [DATE], with diagnoses that included a disorder of the thyroid, muscle weakness, mild cognitive impairment, hypertension, and amnesia.An annual Minimum Data Set (MDS) dated [DATE], revealed that the resident had a Brief Interview of Mental Status (BIMS) assessment score of 14, which indicated intact cognition. The MDS revealed that the resident had not exhibited behaviors directed towards others and that she had amnesia. A change of condition (COC) assessment dated [DATE], revealed that on May 15, 2026, the resident had a resident-to-resident altercation with her roommate/husband, who became confused and started yelling and swinging towards his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-09 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure that the abuse policy was implemented following an incident of resident-to-resident abuse for two residents (#76 and #14). The deficient practice could result in residents being physically and emotionally harmed.-Regarding Resident #76Resident #76 was admitted to the facility on [DATE], with diagnoses that included a disorder of the thyroid, muscle weakness, mild cognitive impairment, hypertension, and amnesia.An annual Minimum Data Set (MDS) dated [DATE], revealed that the resident had a Brief Interview of Mental Status (BIMS) assessment score of 14, which indicated intact cognition. The MDS revealed that the resident had not exhibited behaviors directed towards others and that she had amnesia. A care plan focus initiated on May 17, 2026, revealed that the resident was at risk and experienced an altercation with another resident, her husband, with whom she shared a room. The care plan focus had goals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that an incident of resident-to-resident abuse was reported within the required timeframe for two residents (#76 and #14). The deficient practice could result in residents being physically and emotionally harmed.-Regarding Resident #76Resident #76 was admitted to the facility on [DATE], with diagnoses that included a disorder of the thyroid, muscle weakness, mild cognitive impairment, hypertension, and amnesia.An annual Minimum Data Set (MDS) dated [DATE], revealed that the resident had a Brief Interview of Mental Status (BIMS) assessment score of 14, which indicated intact cognition. The MDS revealed that the resident had not exhibited behaviors directed towards others and that she had amnesia. A care plan focus initiated on May 17, 2026, revealed that the resident was at risk and experienced an altercation with another resident, her husband, with whom she shared a room. The care plan focus had goals that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that an incident of resident-to-resident abuse involving two residents (#76 and #14) was investigated. The deficient practice could result in residents being physically and emotionally harmed.-Regarding Resident #76Resident #76 was admitted to the facility on [DATE], with diagnoses that included a disorder of the thyroid, muscle weakness, mild cognitive impairment, hypertension, and amnesia.An annual Minimum Data Set (MDS) dated [DATE], revealed that the resident had a Brief Interview of Mental Status (BIMS) assessment score of 14, which indicated intact cognition. The MDS revealed that the resident had not exhibited behaviors directed towards others and that she had amnesia. A care plan focus initiated on May 17, 2026, revealed that the resident was at risk and experienced an altercation with another resident, her husband, with whom she shared a room. The care plan focus had goals that the resident would not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-06 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, and review of policies and procedures, the facility failed to ensure informed consents were obtained for psychotropic medications and/or opioids for 3 residents (#42, #8 and #6). The sample size was 4 and the Universe was 50. The deficient practice could lead to residents receiving medications without fully understanding the risks and benefits. This could also increase the likelihood of adverse drug events.Findings include:Regarding Resident #42-Resident #42 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes, dysphagia, unspecified Dementia, acute kidney failure, and cognitive communication deficit. Review of the Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #42 had a Brief Interview for Mental Status (BIMS) score of 13 which indicated she was cognitively intact. The MDS also revealed Resident #42 was taking antidepressant and opioid medications.Review of the physician's orders for Resident #42 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-06 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interview, and review of policies and procedures, the facility failed to ensure that medications were administered within the parameters established by physician's orders for three (#4, #42, and #52) out of five residents. The universe was 50. The deficient practice could cause over or under dosing of residents, altered mental status, or other health complications.Findings include:Regarding resident #42-Resident #42 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes, dysphagia, unspecified Dementia, acute kidney failure, and cognitive communication deficit. The Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #42 had a Brief Interview for Mental Status (BIMS) score of 13 which indicated she was cognitively intact. The same MDS also revealed Resident #42 was taking antidepressant and opioid medications.Review of the Pharmacy Review for Resident #42, dated December 2025 revealed a note, written by the pharmacist to the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-06 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interview, and review of policies and procedures, the facility failed to ensure that a licensed pharmacist performed a medication regimen review (MRR) for four (#4, #6, #8, and #42) out of five residents. The census was 50. The deficient practice could result in residents having preventable harm, functional decline, hospitalizations, or death.Findings include:Regarding Resident #4-Resident #4 was admitted to the facility on [DATE] with diagnoses that included aftercare following joint replacement surgery, dysphagia, cognitive communication deficit, and acute kidney failure. The Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #4 had a Brief Interview for Mental Status (BIMS) score of 14 which indicated she was cognitively intact. The same MDS also revealed Resident #4 was taking antidepressant, opioid, and anticonvulsant medications.The Pharmacy Review documents, provided by the facility, revealed there were no Pharmacy Reviews for Resident #4 conducted by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of facility policies and procedures, the facility failed to ensure food is stored in accordance to food safety standards and sanitation measures are followed regarding hairnets. The facility census was 50. The deficient practice could lead to residents contracting foodborne illnesses. Findings include:An initial observation of the kitchen was conducted on March 3, 2026 at 10:37 A.M. Cook/Staff #68 was observed preparing vegetables at the food preparation counter and did not have a beard net covering his beard. During the same initial observation a container of pickled beets with a use by date of February 27, 2026 was observed on the 3rd shelf in the refrigerator. A second kitchen observation was conducted, in the refrigerator, on March 4, 2026 at 2:36 P.M. A gallon sized ziplock bag containing several partial blocks of pasteurized processed white Swiss cheese was observed. The bag had a received by date of February 23, 2026 and a use by date of March 3, 2026. On March 4, 2026 at 2:41 P.M., in passing, Director of Nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-06 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, record review, facility documentation and policy review, the facility failed to ensure staffing information submitted was accurate. The census was 50. The deficient practice could result in residents receiving inadequate care due to potential lack of staffing.Findings include:The Payroll-Based Journal (PBJ) Staffing Data Report revealed that the facility consistently triggered for excessively low weekend staffing for three quarters and triggered for one star rating for two of the fiscal year 2025 quarters. Per the report, submitted weekend staffing data was excessively low and had a one star rating.The facility assessment reviewed on October 30, 2025 revealed that the facility was licensed for 58 residents; the current number of residents for the center was 50. Total admissions and discharges in the last year: 290 and 271. The facility had documented on the Daily Nursing Staffing with three nurses on day shift and two on the night shift. Per review of the daily nursing staffing. The facility had a registered nurse (RN) for at least 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, review of the clinical record, facility documentation and policy, the facility failed to ensure that a code status was accurate and consistent in the medical record for one resident #13 out of 14 sampled residents. The universe was 50. The deficient practice could result in a resident not receiving care consistent with the signed advance directive.Findings include:Resident #13 was admitted on [DATE] and discharged on [DATE] with diagnosis including essential primary hypertension, other acute osteomyelitis of the right ankle and foot, anemia, methicillin resistant staphylococcus aureus infection, rheumatoid arthritis, chronic kidney disease, type 2 diabetes mellitus with diabetic neuropathy, muscle wasting and atrophy, muscle weakness and other abnormalities of gait and mobility.The admission MDS (minimum data set) dated February 20, 2026 revealed that the resident had a BIMS (brief interview of mental status) score of 14, indicating that the resident was cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2026-03-06 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, interviews, and review of the facility's policies and procedures, the facility failed to ensure a physician's order was in place prior to one resident's (#60) discharge. The sample size was three and the universe was 50. The deficient practice could result in a resident having an unsafe discharge.Findings include:Resident #60 was admitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage affecting the right dominant side, dysphagia, acute kidney failure, and major depressive disorder.The admission Minimum Data Set (MDS), dated [DATE], revealed Resident #60 did not complete a Brief Interview for Mental Status (BIMS) assessment. Instead, staff assessed his cognitive skills for daily decision making as moderately impaired.The discharge MDS, dated [DATE], revealed that staff assessed his cognitive skills for daily decision making as severely impaired.The progress notes revealed an entry, dated November 24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-06 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and facility policy and procedures, the facility failed to ensure that a complete and accurate level I PASARR was assessed on admission for one resident (#10). The universe was 50. The deficient practice could result in specialized services not being identified and provided to residents.Findings include:Resident #10 was admitted to the facility on [DATE] with diagnoses that included: generalized anxiety disorder, bipolar disorder, major depressive disorder, bariatric surgery status, post-traumatic stress disorder (PTSD), muscle weakness and morbid obesity.Resident #10's minimum data set (MDS) revealed a brief interview mental status (BIMS) score of 15, meaning the resident was cognitively intact.A care plan focus for Resident #10 revealed the resident was receiving psychotropic medication, Aripiprazole related to diagnosis of (PTSD)/bipolar disorder (behavior management. The date of initiation was January 25, 2026 with a revision on January 26, 2026. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and facility policy and procedures, the facility failed to ensure that a new level I PASARR was completed when a resident was in the facility for more than 30 days for one resident (#10) out of 13. The universe was 50. The deficient practice could result in specialized services not being identified and provided to residents.Findings include:Resident #10 was admitted to the facility on [DATE] with diagnoses that included: generalized anxiety disorder, bipolar disorder, major depressive disorder, bariatric surgery status, post-traumatic stress disorder (PTSD), muscle weakness and morbid obesity.Resident #10's minimum data set (MDS) revealed a brief interview mental status (BIMS) score of 15, meaning the resident was cognitively intact.A care plan focus for Resident #10 revealed the resident was receiving psychotropic medication, Aripiprazole related to diagnosis of (PTSD)/bipolar disorder (behavior management. The date of initiation was January 25, 2026 with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, resident and staff interviews, facility documentation and policy and procedures, the facility failed to ensure nail care was provided for one resident #7 out of 14 sampled. The universe was 50. The deficient practice could result in the resident not having their personal grooming needs met, potential injury or infection.Findings include: Resident #7 was admitted on [DATE] with diagnosis including gastrointestinal hemorrhage, sequelae of cerebral infarction, systolic (congestive) heart failure, anemia, acute kidney failure, acute respiratory failure with hypoxia, age-related osteoporosis, major muscle wasting and atrophy, muscle weakness, dysphagia-oropharyngeal phase, abnormalities of gait and mobility, cognitive communication deficit, need for assistance with personal care and neuromuscular dysfunction of the bladder. The 5-day MDS (minimum data set) dated February 9, 2026 revealed a BIMS (brief interview of mental status) score of 14, indicating that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews and policy review, the facility failed to ensure that medications/treatments are stored properly and not left at the bedside for one resident (#46). The facility census was 50. The deficient practice could result in harm to the residents, and/or visitors who have access to medications.Findings include:Resident #46 was admitted to the facility on [DATE] with the diagnosis that included left hand contracture, dysphagia, major depressive disorder and muscle weakness.The minimum data set (MDS), revealed a brief interview of mental status (BIMS) score of 10 which revealed resident with moderate cognition impairment.The care plan revealed no documentation for medications at the bedside.An observation was conducted on March 03, 2026 at 10:53 a.m. in Resident #46 's room and revealed an overbed table with a disposable bed pad covering the top of the overbed table. Items included a clear resealable bag with gauze, an abdominal pad package and band aids. An opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, observations, and review of facility policies and procedures, the facility failed to follow infection control standards related to catheters for one resident (#27) out of 14 sampled. The deficient practice could lead to a high risk of CAUTI (catheter-associated urinary tract infections), contamination transfer or tube obstruction.Findings include:Resident # 27 was re-admitted on [DATE] with diagnosis including chronic kidney disease, mild cognitive impairment, weakness, acute kidney failure, urinary tract infection, muscle wasting and atrophy, infection and inflammatory reaction due to other urinary catheter, cognitive communication deficit, obstructive and reflux uropathy, and pneumonia.The 5-day MDS (minimum data set) revealed a BIMS (brief interview of mental status) score of 7, indicating severe cognitive impairment. The MDS further revealed that the resident had an indwelling catheter.The physician's orders revealed an order summary dated February 5, 2026 noting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of clinical record, and review of facility policy and procedure, the facility failed to ensure a care plan was developed and implemented to meet the needs of a resident (#2) regarding falls. The deficient practice could result in residents not receiving necessary individualized care and services to meet their specific needs.-Findings include:Resident #2 was admitted to the facility on [DATE], with diagnoses that included unspecified intracranial injury without loss of consciousness, Alzheimer's disease with late onset, bipolar disorder, chronic obstructive pulmonary disease, and major depressive disorder.A quarterly minimum data set (MDS) assessment dated [DATE], revealed Resident #2 had a Brief Interview for Mental Status (BIMS) score of 4, indicating severe cognitive impairment. Section GG revealed the resident had no upper or lower extremity functional range of motion impairments on one side. Additionally, Section GG revealed the resident required supervision or touching assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, observation, clinical record review, and policy review, the facility failed to ensure one sampled resident (#22) was provided adequate supervision to prevent elopement. The deficient practice could result in other residents eloping. Findings include: Resident #22 was admitted on [DATE] with diagnoses that included displaced fracture of left tibia, dementia, disorientation, concussion and need for assistance with personal care. An admission elopement risk assessment dated [DATE] revealed the resident was a moderate risk with a score of 6. Review of the Minimum Data Set (MDS) dated [DATE] indicated that the resident had a Brief Interview for Mental Status (BIMS) summary score of 10 indicating moderate cognitive impairment. A BIMS assessment conducted on April 15, 2025 revealed that the resident had a summary score of 3/15 indicating severe cognitive impairment. Review of the clinical record revealed an order on April 24, 2025 at 13:00 by the primary care physician (PCP) that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation and policy review, the facility failed to ensure that one resident (#2) was assessed timely and that notification was provided to the physician and the resident's family following an incident resulting in injury. The deficient practice could result in a delay of care to a resident, and/or a physician and resident's family not being aware of the resident's condition, leading to harm. Findings include: Resident #2 was admitted to the facility on [DATE], with diagnoses including unspecified open wound of right foot, multiple fractures of pelvis with stable disruption of pelvic ring, hypothyroidism, epilepsy, and disorder of bone density and structure. Review of the quarterly minimum data set (MDS) assessment dated [DATE], revealed the resident had a BIMS (brief interview for mental status) score of 15, indicating Resident #2 was cognitively intact. Review of the physician orders revealed no evidence of orders for monitoring a change of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff interviews, and facility policy and procedure review, the facility failed to ensure that the medical record for one resident (#2) was complete and accurate, and additionally that requested facility documentation for one resident (#8) was provided in a timely manner. The deficient practice resulted in decreased or delayed care for a resident, and/or a delay in the survey process. Findings Include: -Regarding Resident #2: Resident #2 was admitted to the facility on [DATE], with diagnoses including unspecified open wound of right foot, multiple fractures of pelvis with stable disruption of pelvic ring, hypothyroidism, epilepsy, and disorder of bone density and structure. A physician order dated March 12, 2025, at 1:45 PM, indicated to send the resident to the emergency room (ER) for further evaluation of the right knee. Review of the clinical record revealed no evidence of any progress notes, or incident report (risk management report), or incident log was completed for an incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, facility process and procedures, the facility failed to ensure that dishes and utensils were cleaned under sanitary conditions. The deficient practice could result in residents becoming ill. Findings include: The initial walk through of the kitchen was conducted on January 22, 2024 at 10:37 AM with the senior cook (staff #76), who stated that he was in charge of the kitchen. Staff #76 stated that the temperature gauge on the dishwasher had not been working since December 31, 2023, but he had been using an external thermometer in a red plastic cover to manually temp the dishwasher to ensure that the dishwasher was 160 degrees during the washing and rinse cycle. -The first attempt to temp the dishwasher during the wash cycle resulted in a 118-degree reading. -The second attempt to temp the dishwasher during the wash cycle resulted in a 140-degree reading. -The third attempt to temp the dishwasher during the wash cycle resulted in a 203-degree reading. Staff #76 stated that he was responsible for temping the dishwasher from January 1, 2024 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documents, and facility policy, the facility failed to ensure that two residents (#6 and #139) were not abused. Findings include - 1) Resident #6 was admitted on [DATE] with diagnoses of traumatic ischemia of muscle, and systemic Lupus Erythematosus. A significant change Minimum Data Set (MDS) dated [DATE] included that this resident was cognitively intact. A care plan initiated 8/23/2022 included that this resident had an Activities of Daily Living (ADL) self care performance deficit related to generalized weakness, osteoarthritis and rhabdomyolysis. This included that the resident has limited ADL function due to Bilateral Lower Extremity (BLE) weakness and that she needs assistance with toilet use and personal hygiene. A Reportable Event Record/Report included that at 9:00 AM on 4/25/2023, a Laundry Technician (staff #65) was walking by resident room and couldn't make out what resident had stated, but she heard Certified Nursing Assistant (CNA/staff #70) reply I am not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-25 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and the facility policy and procedures, the facility failed to ensure three residents were provided with a notification transfer/discharge in writing as soon as practicable. (#36, #3, and #37). Findings include: Resident #3 was admitted to the facility on [DATE] with diagnoses that included acute kidney failure, unspecified systolic congestion, and generalized anxiety. The minimum data set (MDS) dated [DATE] included a brief interview for mental status (BIMS) score of 13 indicating the resident was cognitively intact. The fall care plan dated September 3, 2022 revealed that the resident has had an actual fall with injury related to poor safety awareness, lacks insight, impulsive, cognitive impairment, impaired safety awareness, unsteady gait, risk taking behaviors, history of falls evidenced by not using the call-light for assistance, declined safety interventions. Review of the hospital transfer form dated November 14, 2022 revealed that the resident was transferred to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical review, staff interviews, and facility policy and procedures, the facility failed to assess and administer pain medications according to accepted standards of clinical practice for three residents (#16 and #30). The deficient practice could result in residents being over or under medicated. Findings include: 1) Resident #16 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, chronic kidney disease, Type II Diabetes, and major depression. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 5 indicating the resident has a severe cognitive impairment. The order summary revealed an order dated April 26, 2023 for Acetaminophen tablet 325 mg give 650 mg by mouth every 4 hours as needed for pain. Acetaminophen not to exceed 3,000 mg per day. Contact provider/practitioner if a fever is present. Review of the Medication Administration Record (MAR) dated January 2024 revealed that Acetaminophen tablet 325 mg give 650 mg by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-25 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documents, and staff interviews, the facility failed to ensure that a pharmacy medication recommendation was reviewed and implemented. Findings include: Resident #15 was admitted on [DATE] with diagnoses of Major Depressive Disorder and epilepsy. A care plan dated 11/12/23 included that the resident is on anticonvulsant medication therapy related to seizures and included interventions to monitor resident condition based on clinical practice guidelines or clinical standards of practice related to use of divalproex. A physician's order dated 5/5/2023 included Divalproex Sodium (anticonvulsant/valproic acid) Oral Tablet Delayed Release 125 MG give 4 tablets by mouth three times a day for seizures related to epilepsy. A pharmacy Consultation Report dated October 18, 2023 included Please monitor a valproic acid trough concentration on the next convenient lab day, 1 week after any dosage changes, every 6 months thereafter, and as clinically indicated. However, review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-25 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of facility policies, the facility failed to ensure a resident's (#37) clinical record included the required information for transfer/discharge. The deficient practice could result in resident not receiving a safe and effective transition of care. Findings include: Resident #37 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), acute and subacute endocarditis (infection of tissue in the heart), and supraventricular tachycardia (irregular rapid heartbeat). A review of the admission Minimum Data Set (MDS), dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 07 out of 15, which indicated the resident had severe cognitive impairment. Per resident #37's clinical notes, the resident was discharged to Yavapai Regional Medical Center, via ambulance, on November 10, 2023 due to shortness of breath. Review of the clinical record revealed no evidence that a discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility policy, the facility failed to ensure that a care plan was revised for 2 residents (#15, #21) Findings include: 1) Resident #15 was admitted on [DATE] with diagnoses of hemiplegia and epilepsy. An admission Minimum Data Set (MDS) dated [DATE] included that this resident was moderately cognitively impaired, required extensive 2 person assist for transferring. Review of the clinical record included that this resident had a fall on 7/4/23. However, review of the clinical record did not find any new interventions for this fall. 2) Resident #21 was admitted on [DATE] with diagnoses of vascular dementia and generalized anxiety disorder. A 5 day Minimum Data Set (MDS) dated [DATE] included that this resident was moderately cognitively impaired, required extensive 2 person assist for transferring. This MDS included that this resident had a fall in the last month. Review of the clinical record included that this resident had fallen on 9/27/22. A progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-06 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY -Resident #2 was admitted to the facility on [DATE] with diagnoses that included wedge compression fracture of thoracic 9-10, atrial fibrillation, and age-related osteoporosis without current pathological fracture. Review of a physician order dated August 31, 2022 included Cymbalta (antidepressant medication) Capsule Delayed Release Particles 60 MG (Duloxetine HCl), 1 capsule by mouth one time a day related to age related osteoporosis without current pathological fracture. Review of the MARs dated August 2022, September 2022, and October 2022 revealed the medications were administered per physician order. However, further review of the clinical record revealed no evidence of adverse effects monitoring for the use of an anti-depressant medication. An interview was conducted on October 6, 2022 at 9:28 a.m. with the DON (staff #43). Staff #43 stated it was her expectation that adverse effects for antidepressants are monitored and care planned. Staff #43 stated the process when an antidepressant is ordered by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the facility's policy and procedure, the facility failed to provide evidence that one resident (#29) was informed of the right to formulate an advanced directive. The sample size was 6. The deficient practice could result in residents' not being provided the opportunity to formulate an advance directive. Findings include: Resident #29 was admitted on [DATE] with diagnoses that included acute myocardial infarction, displaced intertrochanteric fracture of left femur, and cerebrovascular disease. A physician's order dated [DATE] revealed do not resuscitate (DNR). However, review of the clinical record revealed no evidence that resident #29 consented to be a DNR, or if the resident was informed of the right to formulate an advanced directive. An admission MDS (Minimum Data Set) assessment dated [DATE] included a BIMS (Brief Interview for Mental Status) score of 15, which indicated resident #29 was cognitively intact. An interview was conducted on [DATE] at 10:06…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and the facility's policy and procedure, the facility failed to ensure a comprehensive care plan was completed for one resident (#2). The sample size was 12. The deficient practice could result in residents' not having care plans to address all their care needs and potential risks. Findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included wedge compression fracture of T-9-T10, atrial fibrillation, and age-related osteoporosis without current pathological fracture. Review of physician orders revealed the following: -Apixaban 2.5 milligrams two times a day for anticoagulant dated March 23, 2022 -Cymbalta (antidepressant) Capsule Delayed Release Particles 60 MG (Duloxetine HCl), one time a day related to age related osteoporosis without current pathological fracture dated August 31, 2022. A quarterly MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS of 14, which indicated the resident was cognitively intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy and procedure, the facility failed to ensure the comprehensive care plan was revised to include the use of an antipsychotic medication for one resident (#30). The sample size was 12. The deficient practice could result in residents not receiving consistent monitoring of antipsychotic medications, behaviors, and side effects, and non-pharmacological interventions. Findings include: Resident #30 was admitted to the facility on [DATE] with diagnoses that included chronic atrial fibrillation, insomnia, and a generalized anxiety disorder. Review of the Order Summary Report revealed an order dated August 26, 2022 for Haloperidol Lactate (antipsychotic medication) Concentrate 2 milligrams/milliliters, give one milliliter every 6 hours for behavior management. Order to remain in place during the term of hospice. Medication supplied by the hospice agency. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a brief interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, and policy reviews, the facility failed to ensure there was an order for hospice services for one resident (#9) and that coordination of services was consistently communicated. The sample size was 2. The deficient practice could result in residents not receiving care. Findings include: Resident #9 was admitted to the facility on [DATE] with diagnoses that included malnutrition, Alzheimer's disease, mood disorder and generalized anxiety disorder. Review of hospice documentation revealed the resident was admitted to hospice on May 4, 2022. Review of the care revised on May 5, 2022 revealed the resident was receiving hospice services. The quarterly Minimum Data Set assessment dated [DATE] revealed the resident received hospice care while a resident. However, continued review of the clinical record did not reveal an order for the resident to be admitted to or receive care from Hospice. An interview was conducted with a licensed practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and policy review, the facility failed to ensure one resident (#2) had a physician's order for oxygen use. The sample size was 2. The deficient practice could result in the improper and unsafe administration of oxygen. Findings include: Resident #2 was admitted on [DATE] with diagnoses which included atrial fibrillation, hypothyroidism, dorsalgia, and hyperlipidemia. Review of the nursing note dated March 25, 2022 revealed the resident's oxygen saturation was low, but that the resident recovered quickly when given oxygen. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status score of 8 which indicated the resident moderate impaired cognition. The assessment also revealed the resident received oxygen therapy while a resident. A nursing note dated March 30, 2022 revealed the resident was stable on oxygen at 3 liters via nasal cannula. Review of the quarterly MDS assessments dated June 26, 2022 and September…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-06 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the policy review, the facility failed to ensure an anticoagulant medication was monitored for adverse effects for one resident (#2) receiving anticoagulant therapy. The sample size was 5. The deficient practice could result in adverse effects to residents. Findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, and age-related osteoporosis without current pathological fracture. Review of physician order dated March 23, 2022 revealed an order for apixaban 2.5 milligrams by mouth two times a day for anticoagulant. A quarterly MDS (Minimum Data Set) assessment dated [DATE] revealed a Brief Interview for Mental Status score of 14, which indicated the resident was cognitively intact. The primary medical diagnoses included atrial fibrillation, and age-related osteoporosis without current pathological fracture. The MDS assessment also revealed the resident received an anticoagulant medication for 7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and review of facility policy and procedure, the facility failed to ensure that outdated and/or unmarked food was not available for resident consumption in a unit nourishment refrigerator. The deficient practice may allow residents to consume foods that are unsafe for consumption. Findings include: An observation of the refrigerator located on station 2 was made on October 4, 2022 at 11:15 a.m. The observation revealed several unmarked items in the refrigerator and several items that were beyond the usable date stamped on the package. The items were stacked on top of one another and some items were laying on their side. The observed items were as follows: -a covered blue bowl with a resident name but no date -an aluminum tray marked with a resident name and dated September 26, 2022 -yogurt -3 count strawberry banana with the stamp use by October 2, 2022 and 4 containers stamped use by [DATE] -4 count individual milk cartons vitamin D milk- stamped best by October 3, 2022 -a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, clinical record and policies and procedures, the facility failed to ensure appropriate hand hygiene practices were performed when providing wound/dressing care for one resident (#20). The deficient practice could result in the spread of infection. Findings include: Resident #20 was admitted to the facility on [DATE] with diagnoses that included systemic lupus erythematosus and chronic respiratory failure. A review of the care plan initiated on August 23, 2022 revealed the resident had a right heel pressure ulcer. The goal was that the resident would have no complications related to the pressure ulcer of the right heel. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was admitted with a stage 2 pressure ulcer. A physician order dated 10/01/2022 stated to clean the right heel pressure ulcer with normal saline, pat dry, cover wound bed with calcium alginate, apply bordered foam dressing, wrap with gauze, and secure with tape daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty.

  • $8,278 — penalty dated 2025-03-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 2 of 51.7+0.3 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Las Cruces Village Nursing & Rehabilitation LLCLas Cruces, NM 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Aztec HealthcareAztec, NM 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Blue Springs Wellness & RehabilitationBlue Springs, MO 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5La Vida Buena HealthcareLas Vegas, NM 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX 2 of 5White Acres Wellness & RehabilitationEl Paso, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AZ HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/19/2024
AMETHYST AZ TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST33%since 11/19/2024
INDIGO AZ TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST61%since 11/19/2024
FIRST SWEETZER HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/19/2024
HATTERAS INVESTMENTS, LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/19/2024
SASEM INVESTMENTS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 11/19/2024
GARETZ, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 11/19/2024
KAPLAN, ESTHERIndividualINDIRECT OWNERSHIP INTERESTsince 11/19/2024
KAPLAN, MOSHAIndividualINDIRECT OWNERSHIP INTERESTsince 11/19/2024
DAHN, STEPHENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/19/2024
GASSER, ANGELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/19/2024
GURWITZ, SOLOMONIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/23/2025
MINDLE, ADAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/23/2025
STERNSHEIN, JENNIFERIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/21/2025
UNGER, JEFFREYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/23/2025
ZIMMERMAN, CAROLINEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/21/2025
1030 SCOTT DRIVE AZ, LLCOrganizationADP OF THE SNFsince 11/01/2024
AZ REALTY HOLDINGS LLCOrganizationADP OF THE SNFsince 11/01/2024
CONTINUUM REHAB GROUP LLCOrganizationADP OF THE SNFsince 11/19/2024
HANSEN HUNTER LLCOrganizationADP OF THE SNFsince 11/19/2024
OPCO AZ SKILLED MANAGEMENT LLCOrganizationADP OF THE SNFsince 11/19/2024
OPCO CA SKILLED MGMT INC.OrganizationADP OF THE SNFsince 11/19/2024
OPCO TEXAS SKILLED MGMT LLCOrganizationADP OF THE SNFsince 11/01/2024
ORCHID AZ TRUSTOrganizationADP OF THE SNFsince 11/01/2024
PEACOCK AZ TRUSTOrganizationADP OF THE SNFsince 11/01/2024

CMS files one row per role, so the 29 rows in the source record cover these 25 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.5M
Net patient revenuemost recent cost report
-24.5%
Operating marginrevenue minus expenses
$1.0M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 41%Medicare 12%Other / private 48%

This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$461per resident / day
operating cost
$14,023per month
≈ monthly operating cost
$370per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AZ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.

Typical monthly cost in Arizona
$8,365/mo
Nursing home (semi-private)
$11,437/mo
Nursing home (private)
$6,250/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035158. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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