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Blue Springs Wellness & Rehabilitation

930 NE Duncan Road, Blue Springs, MO 64014 · For profit - Limited Liability company · 120 certified beds · (816) 229-6677 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citations (F0568, F0569, F0570)Behavioral-health or dementia-care citations — no harm found (F0740, F0744, F0758)2 immediate-jeopardy citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$96,959 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for mishandling residents’ money or property (F0568, F0569, F0570)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $96,959 in federal fines (most recent 2024-09-27)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (69%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
100 NW Mock Ave · (816) 228-1000 · Call to confirm hours
Pharmacy
600 NE Coronado Dr · (816) 228-2801 · Call to confirm hours
Grocery
1040 NE Coronado Dr · (816) 622-3400 · Call to confirm hours
Park
1901 Duncan Rd · Typically dawn to dusk
Place of worship
430 NE Duncan Rd · (816) 795-8700

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.1%18.1%15.4%better
Long-stay residents who lose too much weight11.6%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.6%2.3%2.0%better
Long-stay residents with depressive symptoms46.7%18.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.6%4.1%3.3%better
Long-stay residents whose ability to walk worsened4.4%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.1%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%90.9%95.3%typical
Long-stay residents with pressure ulcers4.5%4.5%4.7%typical
Long-stay residents with worsening bladder/bowel control19.4%17.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%23.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%63.5%79.4%better
Short-stay residents rehospitalized after admission36.5%26.0%22.6%worse
Short-stay residents with an outpatient ER visit7.0%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.022.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.512.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.4%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.5–17.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.46
LPN hours/ resident / day
1.93
Aide hours/ resident / day
2.69
Total nurse hours/ resident / day
0.24
RN hoursweekends
68.9%
Total nursing turnover
75.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 106.1 residents a day — about 88% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.69 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.35 hrs/resident/day on weekends vs 2.82 on weekdays — 17% thinner on weekends. RN hours go from 0.32 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 69% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-03-28)
23
at the previous standard inspection (2023-07-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 13 most serious are shown; the remaining 53 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff used a gait belt (a device that helps prevent falls) during transfers and ambulation for one sampled resident (Resident #1) out of eight sampled residents. CNA A assisted the resident into the shower room to provide incontinence care. CNA A assisted the resident into a standing position without the use of a gait belt. The resident slid to floor, which resulted in the resident being impaled by his/her wheelchair break lever, causing a penetrating wound (trauma that occurs when a foreign object enters the body) and laceration (a wound produced by the tearing of skin and underlying soft tissue) and was hospitalized for three days. The facility census was 65 residents. The Administrator was notified on 10/1/24 at 12:47 P.M., of the Immediate Jeopardy (IJ) which began on 9/13/24. The IJ was removed on 10/1/24 at 4:24 P.M., as confirmed by surveyor onsite verification. Review of the facility's undated Transfer Belts/Gait Belts policy showed: -To promote safety in transferring and ambulating residents,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2023-08-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a comfortable environment with air temperatures at or below 81 ºF (degrees Fahrenheit) on 8/21/23 and 8/22/23 in the following resident use areas: the 100 Hall, 200 Hall, 300 Hall, 400 Hall, 500 Hall corridors, the South and North Dining Rooms; Resident rooms 408, 405, 406, 403, 404, 402, 507, 512, 513, 514, 204, 201, 206, 208, 206, 208, 207, 109, 108, 107, 106, 105, and 102; failed to implement its plan to monitor temperatures when the temperatures went above 81ºF; and to evacuate residents from those rooms or cease using the common spaces when the temperatures were above 81ºF. This failure affected all residents who resided in or used those areas, including 7 sampled residents (Residents #3, #5, #6, #8, #10, #13 and #16) out of 17 sampled residents. The facility census was 76 residents. The Administrator was notified on 8/22/23 at 8:23 P.M., of the Immediate Jeopardy (IJ) which began on 8/22/23. The IJ was removed on 8/24/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-11-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two sampled residents (Resident # 8 and #9), out of 10 sampled residents, were free from abuse when on 8/31/25 Resident #7 pushed Resident #8 out of his/her wheelchair resulting in Resident #8 sustaining a laceration to his/her midforehead; and on 9/2/25 Resident #7 punched Resident #9 in the arm and began pulling on his/her arm causing immediate and residual arm pain and feelings of being attacked. The resident census was 92 residents. On 9/16/25 the Administrator was notified of the past noncompliance which occurred on 8/31/25. The facility had completed interventions for residents and training for all staff prior to state agency investigation. The deficiency was corrected on 9/6/25. Review of the facility Abuse Prevention and Prohibition Program dated 10/24/22 showed:-To ensure the Facility establishes, operationalizes, and maintains an Abuse Prevention and Prohibition Program designed to screen and train employees, protect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-11-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate accounting of narcotics for two sampled residents (Resident #4 and #5) when seven narcotic pain medications were unaccounted for out of 10 sampled residents. The facility census was 92 residents. The Administrator was notified of past noncompliance on 9/16/25 which occurred on 6/17/25. Staff training was completed, and the deficiency was corrected 7/8/25. Review of the facility Controlled Substances Policy dated 8/2020 showed:-Medications classified as controlled substances by the Drug Enforcement Administration (DEA) are subject to special handling, storage, disposal, and recordkeeping in the facility in accordance with state and federal laws and regulations.-All controlled substances are stored and maintained in a locked cabinet or compartment.-Accurate inventory of all controlled medications is maintained at all times.-When a controlled substance is administered, the licensed nursing personnel administering the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-03-28 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a drug regimen review was completed monthly for three sampled residents (Resident #59, #53 and #14) out of 20 sampled residents. The facility census was 84 residents. Review of the facility Drug Regimen Review policy dated June 2020 showed: -The intent was the facility maintained the resident's highest practicable well-being and prevented or minimized adverse (negative or harmful) consequences related to medication. -The pharmacist would review at least once monthly to identify irregularities and any clinically significant risks and/or actual or potential adverse consequences which may result from or be associated with medications. -The Director of Nursing (DON) was responsible for following up with the physician as indicated. 1. Review of Resident #59's Physician's Order Sheet (POS) dated March 2025 showed physician's orders for: -Allopurinol 100 milligrams (mg) at bedtime for gout (type of arthritis that usually affects one joint at a time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to honor refusal of treatment for one sampled resident (Resident #6) out of 20 sampled residents. The facility census was 84 residents. Review of the facility Resident's Rights Policy dated August 2020 showed treat the decisions of a resident representative as the decision of the resident to the extent required by court or delegated by the resident, in accordance with applicable law. 1. Review of Resident #6's Probate (court division that handles cases involving guardianships) Court order dated 4/18/13 showed: -The resident was determined to be an incapacitated (physically and/or mental unable to make informed, rational judgments and decisions) person. -His/her brother was appointed guardian of his/her person (In Missouri, a guardian of the person, appointed by the Probate Court, was entrusted with the care and custody of an adult legally determined to be incapacitated, and had the authority to make decisions for their ward regarding care, treatment, shelter, education, support, and maintenance). Review of the resident's Face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow manufacturers recommendation and ensure priming (helps ensure that the needle is clear of air bubbles and that the insulin flows freely, guaranteeing you receive the correct dose) Novolog Insulin Flex-Pen (is a pre-filled, disposable insulin pen containing intermediate-acting U-100 isophane insulin human solution) prior to use for one sampled resident (Resident #5) out 20 sampled residents. The facility census was 84 residents. Review of the facility Injectable Medication Administration policy dated September 2018 showed Insulin Pen Devices, dial the dose as instructed by the pen manufacturer. Review of the Novolog Flex Pen manufacturer instruction pamphlet revised February 2023 showed: -Before each injection small amounts of air may collect in the cartridge during normal use. To avoid injecting air and to ensure proper dosing: Turn the dose selector to select 2 units of insulin. -Hold your NovoLog Flex Pen with the needle pointing up. Tap the cartridge gently with your finger a few times to make any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician's orders were complete and contained details for how nursing staff was to check placement of the gastronomy tube (a feeding tube surgically inserted through the abdomen and into the stomach to provide nutrition and medication delivery, or to drain stomach contents), including orders to check residual (the amount of fluid, including formula and gastric secretions, remaining in the stomach after a feeding) prior to adding any fluid to the stomach; failed to ensure handwashing was completed to prevent contamination during care and failed to update the resident's care plan to show the resident no longer received liquid nutrition through the tube for one sampled resident (Resident #14) with tube feeding flushes only out of 20 sampled residents. The facility census was 84 residents. Review of the facility Gastronomy Placement policy and procedure dated June 2020, showed the purpose was to ensure correct placement of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly store respiratory nebulizer mask/mouthpiece ( medical device used to deliver medication in the form of mist) and tubing when not in use for two sampled residents (Resident #9 and #18) out of 20 sampled residents. The facility census was 84 residents. Review of the facility Oxygen Administration policy dated June 2020 showed all oxygen tubing and masks will be changed weekly and when visibly soiled. 1. Review of Resident #9's admission Record showed the resident had a diagnosis of Chronic Bronchitis (refers to a chronic cough with the production of phlegm resulting from inflammation in the airways). Review of the resident's Quarterly Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) dated 3/17/25, showed he/she: -Was moderately cognitively impaired. -Was able to understand others and make his/her needs known. Review of the resident's Physician Order Sheet (POS) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to identify, assess and provide supportive interventions for one sampled resident (Resident #34), with a diagnosis of Post-Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event), out of 20 sampled residents. The facility census was 84 residents. Review of Trauma-Informed Care Implementation Center (https://www.traumainformedcare.chcs.org/what-is-trauma-informed-care/) copyright 2021 showed: -Trauma-informed care shifts the focus from What's wrong with you? to What happened to you? -A trauma-informed approach to care acknowledges that health care organizations and care teams need to have a complete picture of a patient's life situation - past and present - in order to provide effective health care services with a healing orientation. -Adopting trauma-informed practices can potentially improve patient engagement, treatment adherence,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents with a diagnosis of dementia had a personalized care plan to ensure services to promote the resident's highest level of functioning and psychosocial needs for one sampled resident (Resident #22) out of 20 sampled residents. The facility census was 84 residents. A policy was requested on dementia care planning and the facility failed to provide one. 1. Review of Resident #22's admission Record showed he/she was admitted to the facility on [DATE] with the following diagnoses: -Dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgment, and impulses) in other diseases classified elsewhere, moderate, with mood disturbance. -Unspecified psychosis (a mental state involving loss of contact with reality and causing deterioration of normal social functioning) not due to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the shift change narcotic count was completed and signed by both the on-coming and off-going nursing staff. The facility census was 84 residents. Review of the facility's Storage of Controlled Substances policy revised on September 2018 showed: -Medications classified by the Drug Enforcement Administration (DEA) as controlled substances were subjected to special handling, storage, disposal, and recordkeeping in the facility in accordance with federal, state, and other applicable laws and regulations. -The Director of Nursing (DON), in collaboration with the consultant pharmacist, maintained the facility's compliance with federal and state laws and regulations in the handling of controlled substances. -At each shift change, or when keys were transferred, a physical inventory of all controlled substances was conducted by two licensed personnel and was documented. -Current controlled substances accountability records were kept in the Medication Administration Record (MAR) or a designated book. 1. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a drug regimen review (DRR)was completed monthly for one sampled resident (Resident #22), that was on psychotropic medications; failed to complete a gradual dose reduction when needed since the drug regimen review was not performed; and failed to ensure that the resident's psychotropic medication was ordered and used to treat a psychological condition for one sampled resident (Resident #181) out of 20 sampled residents. The facility census was 84 residents. Review of facility policy entitle Drug Regimen Review revised June 2020 showed: -The pharmacist would review each resident's medication regimen at least once a month to identify irregularities and to identify irregularities, clinically significant risks and/or actual or potential adverse consequences which might have resulted from or be associated with medications. -It might have been necessary for the pharmacist to have conducted the DRR more frequently. -The requirement for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 53 citations
  • Potential for harm · Dcited before2025-03-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label medications with resident's name on the medication container when the box was first opened. The facility census was 84 residents. Review of the facility Medication Storage policy dated September 2018 showed: -The provider pharmacy dispensed medications in containers that met regulatory requirements, included standards set forth by the United States Pharmacopeia (USP). -Medication storage conditions were monitored on a regular basis by the consultant pharmacist and corrective actions were taken if a problem was identified. -The policy did not show where the individual medication container needed to be labeled when the box was labeled. 1. Observation on 3/26/25 at 10:50 A.M. of the 400/500 hall Certified Medication Technician (CMT) medication cart showed: -One Ellipta inhaler (for Chronic Obstructive Pulmonary Disease (COPD process that decreases the ability of the lungs to perform ventilation), which includes chronic bronchitis (an inflammation of the lining of your bronchial tubes) and emphysema (inner…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to serve pureed (food that has been processed into a smooth, uniform, and pudding-like texture, often by blending, mashing, or straining) food items in the correct texture. This deficient practice had the potential to affect all residents who received pureed diets. The facility census was 84 residents. Review of the Facility Instructions for pureed food items dated 2025, showed: -Any liquid specified in the recipe is a suggested amount of liquid if needed. -Some recipe items will require no liquid added to achieve the desired consistency. -If the product needs thinning, gradually add an appropriate amount of liquid, not water, to achieve a smooth, pudding or soft mashed potato consistency. -If the product needs thickening, gradually add a commercial or natural food thickener (potato flakes or baby rice cereal) to achieve a smooth, pudding or soft mashed potato consistency. 1. Observation and interview on 3/25/25 at 12:46 P.M., showed the test tray contained the pureed hamburger, pureed rice and pureed cream of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure infection control handwashing practice was followed to prevent cross contamination during a gastronomy (which is a surgical opening into the stomach) water flush for one sampled resident (Resident #14); and failed to ensure infection control practices performed hand hygiene between each glove change during care of indwelling Foley Catheter (a urinary bladder catheter inserted through urethra); and failed to ensure to place Personal Protective Equipment (PPE, refers to protective clothing for the eyes, head, ears, hands, respiratory system, body, and feet. To be worn to minimize exposure to a variety of hazards) while providing direct contact care for one sampled resident (Resident #5) who required Enhanced Barrier Precaution (EBP, for residents with chronic wounds or indwelling medical devices during high-contact resident care activities regardless of their multi-drug-resistant organism status) due to the indwelling Foley catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the floors of the following rooms in a clean condition in resident rooms 204, 105, 101, 304, 310, 514, 504, 501, 411, 406, and 407. This practice potentially affected 12 residents. The facility census was 68 residents. 1. Observation on 12/2/24 with the Housekeeping Supervisor showed: - At 12:59 P.M., there was a buildup of cobwebs along the floor and wall area next to the refrigerator in resident room [ROOM NUMBER]. - At 1:01 P.M., there was a buildup of cobwebs in the corners of room [ROOM NUMBER]. - At 1:04 P.M., there was a buildup of dust and debris along the wall in resident room [ROOM NUMBER]. - At 1:05 P.M., there was a buildup of hair and dust along the wall in resident room [ROOM NUMBER]. - At 1:08 P.M., there was a buildup of dust under the bed in resident room [ROOM NUMBER]. - At 1:10 P.M., there was a buildup of dust and cobwebs behind the bed and long the walls at the floor level in resident room [ROOM NUMBER]. - At 1:15 P.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-22 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote and facilitate one sampled resident's (Resident #3) self determination out of four sampled residents. The facility census was 76 residents. Review of the facility's undated Nursing Home Resident's Rights showed: -The law requires nursing home to promote and protect the rights of resident and stresses individual dignity and self-determination. -Right to dignified existence. --Be treated with consideration, respect, and dignity, recognizing each resident's individuality. --Quality of life is maintained or improved. --Exercise rights without interference, coercion, discrimination, or reprisal. -Right to self-determination. --Reasonable accommodation of needs and preferences. --Participate in developing and implementing a person-centered plan of care that incorporates person and cultural preferences. --Choice about designating a representative to exercise his/her rights. --Request, refuse, and/or discontinue treatment. -Right to be fully informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish a system of disposition of controlled drugs, when staff failed to sign their initials on the narcotic count sheet and the Medication Administration Record (MAR) after administering narcotic (a variety of substances that dulled the senses and relieved pain) medications to four sampled residents (Residents #1, #2 #3 and #4); and the facility failed to ensure Norco (a combination of 5 milligrams of Hydrocodone and 325 milligrams of Acetaminophen used to relieve moderate to severe pain) was secured from loss; and to maintain a narcotic count sheet to show the administration of Norco doses for one sampled resident (Resident #1). The facility census was 76 residents. Record review of the facility's Policy entitled Controlled Substances, revised on 10/07 and reviewed on 3/16/23, showed: Policy: It was the policy of the facility that all drugs listed as schedule II drugs were subject to specified handling, storage, disposal and record keeping. Responsibility: All Licensed Nurses. Procedure: -At the time a Controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 8. Record review of Resident #48's Face Sheet showed he/she was admitted on [DATE], with diagnoses including failure to thrive, arthritis, pain and vitamin D deficiency. Record review of the resident's quarterly MDS dated [DATE], showed the resident: -Was alert and oriented -Was dependent on staff extensively for bathing, dressing, grooming and toileting. Observation on 7/19/23 at 8:55 A.M., showed the resident was sitting up in his/her specialized wheelchair, dressed for the weather. At this time CNA E and CNA F came into the resident's room and without washing or sanitizing their hands, both CNA's put on gloves. The following occurred: -CNA E and CNA F began to attach the sling to the full body lift. CNA E operated the lift while CNA F monitored the resident and positioned the resident in his/her bed. -CNA E then removed his/her gloves, washed his/her hands then removed the lift from the room. -CNA F removed the sling from under the resident, obtained briefs from the residents drawer, pulled the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-21 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to have a process to ensure the antibiotic (an antimicrobial [an agent that kills microorganisms or stops their growth] medication) ordered for each resident was appropriate for the treatment of the infection, that excessive antibiotics were not used, and to monitor antibiotic use trends. This had the potential to affect all residents at the facility. The facility census was 77 residents. Review of the facility's policy, dated 3/20/23, titled Assessment of Infections and Antimicrobial Usage showed: -Assessing antimicrobial use was essential for determining antimicrobial trends. -Staff were to perform a monthly review of antibiotics ordered and the clinical documentation for why the medication was ordered. -Staff were to review clinical documentation for documented signs and symptoms of infection for each resident prescribed an antibiotic. -Staff were to document whether testing was performed and the results. -After completing the above for all residents on an antibiotic, staff were to summarize the information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-07-21 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the main kitchen area free from roaches and to maintain the facility free from numerous flies, which were present throughout the facility. This practice potentially affected all residents. The facility census was 77 residents. 1. Observations on 7/17/23 at 9:27 A.M., showed roaches in the chemical storage room and a roach which crawled on the ceiling over the corridor to back exit door from the kitchen. Observations on 7/20/23, showed: -At 6:51 A.M., showed one roach crawling on wall at the lower level of steam table. -At 7:01 A.M., showed another roach which crawled on the door jamb of door between kitchen and assist dining room. -At 7:05 A.M., one roach crawled on wall next to ice tea making machine. -At 7:07 A.M., four roaches crawled on wall behind ice tea machine. During an interview on 7/20/23 at 7:08 A.M., Dietary [NAME] (DC) B said the facility is old and there have been and were roaches in the kitchen. During an interview on 7/20/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the ceiling fans in the south dining room free form a buildup of dust; to maintain restroom ceiling vents free of dust inside the vents in resident rooms 401, 507, 308, 306 and 302; to maintain resident use fans free of a heavy buildup of dust in resident room [ROOM NUMBER]; to maintain the ceiling fan in the therapy office free from a heavy buildup of dust; and to maintain the commode seat in the restrooms of 208, 104 and 102. This practice potentially affected at least 50 residents who resided in or used those areas. The facility census was 77 residents. 1. Observation on 7/17/23 at from 12:33 P.M. through 12:52 P.M., showed a heavy buildup of dust on the blades of the ceiling fans over the south dining room where 24 residents ate their lunch meal. During an interview on 7/17/23 at 12:55 P.M., the Housekeeping Supervisor said the fans are cleaned every two days, but the cleaning cloth may not get the dust from the fan blades like it should. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plans were up to date and reflected the resident's current status for four sampled residents (Resident's #6, #25, #11 and #4) out of 18 sampled residents. The facility census was 77 residents. The facility's policy titled Comprehensive Care Planning dated 7/20/22 showed: -It is the policy to comprehensively assess and periodically re-asses each Resident admitted to the facility. -The results of the resident assessment shall serve as the basis for determining each resident's strengths, needs, goals, life history, and preferences to develop a person centered comprehensive care plan. -Care plans were to include the resident's medical, nursing, physical, mental, and psychological needs. -Each resident's comprehensive care plan will describe the services that are furnished to attain or maintaining the resident's highest practicable physical, mental, and psychosocial well-being. -The care plan shall be revised as necessary when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to ensure physician's orders for oxygen were transcribed to the physician's order sheet for two sampled residents (Resident #179 and #11) and to ensure oxygen equipment such as nasal cannulas (a lightweight tube which on one end splits into two prongs which are placed in the nostrils and from which a mixture of air and oxygen flows), tubing and respiratory suction equipment was stored in a sanitary condition for four sampled residents (Resident #17, #179, #11, and #25) out of 18 sampled residents and seven supplemental residents. The facility census was 77 residents. Review of the facility's Oxygen Storage and Assembly policy and procedure dated 01/2002, showed: -The purpose was to properly store and assemble oxygen tanks and accessories in a safe and correct manner. -It showed the equipment included the nasal cannula, face mask and tubing and a plastic or cloth bag for the cannula or mask. -The policy did not show how the nasal cannula, face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the pharmacist's monthly medication recommendations were addressed in a timely manner for one sampled resident (Resident #25) out of 18 sampled residents. The facility census was 77 residents. Review of the facility's policy, dated 11/28/16, titled Medication Regimen Review (MRR) showed: -Facility staff were to ensure the attending physician, Medical Director, and Director of Nursing (DON) were provided with copies of each residents' MRR. -The attending physician was to document in the resident's chart that the identified irregularity had been reviewed and what, if any action, had been taken. -If the attending physician decided not to make changes per the pharmacist's recommendations, the rationale was to be documented in the resident's chart. -The facility was to alert to attending physician when MRRs were not addressed in a timely manner. -The physician was to address all recommendations no later than 30-60 days after the recommendations were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a refrigerator was double locked which had narcotics (controlled substances) stored in it; and to ensure a crash cart (a cart used for medical emergencies) was locked. The facility census was 77 residents. Review of the facility's policy titled Controlled Substances dated [DATE] showed schedule II drugs (drugs with a high potential for abuse, with use potentially leading to severe psychological or physical dependence) were to be kept under two separate locks requiring two separate keys. A policy related to crash carts was requested and not received at time of exit. 1. Observation of the locked unit's medication room on [DATE] at 2:00 P.M. showed: -The medication refrigerator door was unlocked. -The medication refrigerator contained three vials of Lorazepam (Ativan- a medication used to treat anxiety) two milligrams (mg)/ milliliters (ml). -The medication refrigerator contained three boxes of Lorazepam Oral Concentrate two mg/ml.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure temperatures of hot foods on room tray meals, were maintained at or close to 120 ºF (degrees Fahrenheit) and the facility failed to ensure that seasonings and condiments were available for residents who want to use them. This practice potentially affected five residents on the 200 Hall and at least 12 residents who resided on on the 400 and 500 Hall. The facility census was 77 residents. 1. Review of Resident #27's quarterly Minimum Data Set (MDS-a federally mandated assessment tool completed by the facility for care planning) dated 5/15/23 identified the resident as cognitively intact with a Brief Interview for Mental Status (BIMS-an assessment tool that shows a score between 3 of 15 which shows the resident's mental status, which helped to determine the resident's attention, orientation and ability to register and recall new information and these items are crucial factors in care planning decisions) score of 15 of 15. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain the fan vent covers of the freezer free from a dust buildup, to ensure there was not chipping paint on the range hood; to prevent a buildup of dust and grease on the light fixtures over the food preparation area; to maintain the ceiling vents in the south kitchenette and in the main kitchen free of a heavy dust buildup inside the vents; to maintain the outflow vents of the air conditioner free of a heavy dust buildup and to maintain the floor of the south kitchenette free from food crumbs and debris. This practice potentially affected all residents who ate food from the kitchen. The facility census was 77 residents. 1. Observation of the main kitchen on 7/17/23 from 8:58 A.M. through 12:30 P.M., showed: -A buildup of dust on the fan vent covers in the walk-in refrigerator. -A buildup of dust and grease on the light fixtures over the food preparation area. -The presence of chipping paint on the range hood. -A buildup of dust on the outflow vent of the window unit air conditioner. Observation of the South Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-07-21 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the 400 Hall, 500 Hall and 100 Hall shower rooms in good repair to prevent water from flowing into the room adjacent to the 500 Hall shower room; to maintain the following non-resident areas in a sanitary manner: the floor technician's office and under the vending machines; and to maintain the 3 compartment sink in the kitchen in good repair. This practice potentially affected at 50 residents who resided in or used those areas. The facility census was 77 residents. 1. Observation on 7/18/23 at 2:46 P.M., showed a pool of water flowed from the 500 Hall shower room which was the adjoining room to the room (room [ROOM NUMBER]). The water created a standing pool of water around the chairs closest to the 500 Hall shower room. During an interview on 7/18/23 at 3:14 P.M., Certified Nurse's Assistant (CNA) K said the water has flowed from the shower room to room [ROOM NUMBER], with that much capacity at least three times within the last two months when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-21 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain adequate ventilation to remove excess heat from the kitchen, and to have ventilation which included negative air flow in the 400 Hall shower room, the 400 Hall medication room, the south hall soiled utility room the 500 Hall shower room, the 300 Hall shower room, the 100 Hall shower room, and the restroom of resident room [ROOM NUMBER] This practice potentially affected 61 residents who resided close to or use those area. The facility census was 77 residents. 1. Observation on 7/17/23 at 11:19 A.M., showed the temperature of the kitchen was 83 ºF (degrees Fahrenheit). During an interview on 7/17/23 at 11:21 A.M., Dietary [NAME] (DC) A said the kitchen felt hot to him/her. During an interview on 7/17/23 at 11:24 A.M., the Dietary Manager (DM) said sometimes, it got stuffy in the kitchen and he/she would notify the Maintenance Director (MD). Observation on 7/17/23 at 11:35 A.M., showed the MD checked on the vent that was supposed to remove the air…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-07-21 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a system was in place for tracking the Certified Nursing Assistant's (CNAs) 12 hours of Continuing Education Units (CEU); and to provide documentation of staff training records and annual dementia care training for 2022 for five sampled staff. The facility census was 77 residents. The facility did not provide a policy related to ongoing staff training by the time of exit. 1. Review of all facility staff in-services attendance sheets showed the following in-services topics were completed from 7/25/22 to 4/25/23: -On 7/25/22 heat safety and signing Medication Administration Records (MAR)/Treatment Administration Record (TAR). -On 10/25/22, fire drills are serious. -On 11/10/22, safe resident handling. -On 11/25/22, abuse. -On 2/25/23, resident rights and use of mechanical lifts. -On 3/7/23, door alarms. -On 3/10/23 smoking policy. -On 3/10/23 Nurses & Certified Medication Technician (CMT) Antibiotic use. -On 4/25/23 isolation. -NOTE: Did not include dementia care training sign in sheets or documentation of dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, showed the facility failed to ensure the dignity of one sampled resident (Resident #17) was protected by failing to ensure the resident's catheter (tube known as a urinary catheter is inserted into the bladder through the urethra to allow urine to drain from the bladder for collection) bag was in a privacy bag out of 18 sampled residents. The facility census was 77 residents. 1. Review of the Resident #17's Face Sheet showed he/she was admitted on [DATE], with diagnoses including spinabifida (a birth defect in which a developing baby's spinal cord fails to develop properly), high blood pressure and neurogenic bladder (to lack bladder control due to a brain, spinal cord or nerve problem). Review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 6/5/23, showed the resident: -Was alert and oriented. -Needed extensive to total assistance with transferring, bathing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a transfer notice was sent to the Ombudsman (individuals who help residents in long-term care facilities maintain and improve their quality of life by helping ensure their rights are preserved and respected) when one sampled resident (Resident #36) was transferred to the hospital out of 18 sampled residents. The facility census was 55 residents. A facility policy related to Ombudsman notification was requested and not received at the time of exit. 1. Review of Resident #36's face sheet showed he/she re-admitted to the facility on [DATE] with the following diagnoses: -Unspecified Dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgement, and impulses) unspecified severity with behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. -Personal history…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident and/or responsible party were informed of and signed a bed hold for two sampled residents (Resident #16 and Resident #36) out of 18 sampled residents. The facility census was 77 residents. Review of the facility's Bed Hold policy and procedure dated showed: -Upon leaving the facility for admission to a hospital or for therapeutic leave, a resident shall be guaranteed a bed in this facility upon return if the resident's condition is such that he/she is appropriate for the level of care provided by the facility and a Medicaid eligible resident was not in the hospital or on leave for more than 10 consecutive days; or the Medicaid resident or responsible party has agreed to pay the public aid rate for days in excess of the 10 days, or a private pay resident has insured a hold on a bed through reimbursement at the current private pay rate. -The resident, resident's family or legal representative will be given the appropriate Notice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a Quarterly Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) was accurate and submitted on time for one sampled resident (Resident #25) out of 18 sampled residents. The facility census was 77 residents. Review of the facility's policy, dated 11/1/17, titled Comprehensive Assessments/MDS showed: -Staff were to complete a Quarterly MDS on each resident within 92 days of the previous MDS. -Staff were responsible for ensuring the MDS was accurate. 1. Review of Resident #25's face sheet showed he/she was admitted on [DATE] with a diagnoses of acute (short term) and chronic (long term) respiratory failure (a condition in which your blood doesn't have enough oxygen or has too much carbon dioxide). Review of the resident's MDS submissions showed: -A Quarterly MDS dated [DATE]. -No further MDS's submitted. -NOTE: At time of exit, it had been 96 days since the last Quarterly MDS had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to ensure baths were given and documented twice weekly for one sampled resident (Resident #34) and to provide one sampled resident (Resident #4) proper Activities of Daily Living (ADL) care necessary to maintain grooming needs out of 18 sampled residents. The facility census was 77 residents. A policy on ADL care was requested and not received at the time of exit. 1. Review of Resident #34's Face Sheet showed he/she was admitted on [DATE], with diagnoses including spondylosis (arthritis of the spine), Parkinson's Disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movement), history of stroke, diabetes, high blood pressure, history of falls and abnormal gait (balance). Review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 5/11/23, showed the resident: -Was alert and oriented. -Needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure to complete and document a comprehensive Weekly Skin Assessment for two sampled residents (Resident #62 and Resident #64) who were high risk and had current treatments for skin breakdown, out of 18 sampled residents. The facility resident census of 77 residents. Review of the facility Policy and Procedure Skin Condition Monitoring revised 3/16/23 showed: -Licensed nursing staff were responsible for providing monitoring, treatment and documentation of any resident with skin abnormalities. -Documentation of the skin abnormality must occur upon identification and at least weekly thereafter until the area were healed. The documentation must include the following: size, shape, depth, odor, color and condition of the tissue. -Treatment and response to treatment. Observe and measure pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure safe secure storage of cleaning chemicals by leaving the housekeeping keys unsupervised in the door located on memory care unit for over 30 minutes. The facility census was 77 residents. A policy for storage of housekeeping chemical cleaning supplies was requested and not received at the time of exit. 1. Review of Resident #53's Quarterly Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) dated 2/18/23 showed: -The resident was severely cognitively impaired. -He/she had wandering behaviors. Observation on 7/19/23 at 11:00 A.M. showed the resident was walking up and down the hallway with his/her head down and would enter the conference room when the door was open. 2. Observation on 7/19/23 at 11:45 A.M. to 12:12 P.M. of the Memory Care Unit housekeeping cleaning supplies storage room (located on the 500 hall) showed: -The lock/unlock of the doorknob had a set keys hanging from the doorknob lock. -With the set of keys in the key hole, was able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain the resident's catheter (a tube is inserted into the bladder through the urethra to allow urine to drain from the bladder for collection) below the bladder for two sampled residents (Resident #17 and #11) with a history of urinary tract infections (UTI - an infection of one or more structures in the urinary system); failed to provide catheter care as ordered by the resident's physician and to prevent the catheter drainage bag from coming in contact with the floor without a barrier for one sampled resident (Resident #11) out of 18 sampled residents. The facility census was 77 residents. Review of the resident's Catheter Care policy and procedure dated 3/15/23, showed catheter care is provided daily and as needed to all residents who have an indwelling catheter to reduce the incidence of infection. The policy did not show where the catheter bag placement should be. 1. Review of the Resident 17's Face Sheet showed he/she was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure ongoing communication of dietary needs related to assistance while eating; to update the dietary cards; and to include the assistance needed for eating within the care plan for two sampled residents (Resident #36 and Resident #53) out of 18 sampled residents. The facility census was 77 residents. 1. Review of Resident #36's face sheet showed he/she admitted to the facility with the following diagnoses: -Unspecified Dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgement, and impulses) unspecified severity with behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. -Personal history of Cerebral Infarction (ischemic stroke- occurs as a result of disrupted blood flow and oxygen to the brain) with residual deficits. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-07-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pneumococcal (a name for any infection caused by bacteria called Streptococcus pneumonia) vaccinations were offered for four sampled residents (Resident #64, #179, #25, and #26) out of 18 sampled residents. The facility census was 77 residents. Review of the facility's policy, dated 1/23/20, titled Immunization of Residents showed: -Staff were to offer all residents vaccinations to aid in the prevention of infectious diseases. -Staff were to obtain proof of pneumococcal vaccinations upon admission. -Staff were to offer the pneumococcal vaccine within 30 days of admission. -Staff were to document all vaccinations on the Immunization Record. 1. Review of Resident #64's admission Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning), dated 5/27/22 showed: -The resident was not up to date on the pneumococcal vaccine. -Staff did not offer the resident a pneumococcal vaccine. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to establish and maintain a comprehensive, facility-specific infection prevention and control program designed to help prevent the development and transmission of waterborne pathogens (a bacterium, virus, or other microorganism that can cause disease), which included the following: a risk assessment to identify where waterborne pathogens could grow and spread, diagrams of which hot water heaters provide hot water to which sections of the facility, testing protocols with acceptable ranges for control measures when control measures in water from the water company were not maintained, how the facility will account for changes in water quality such as water main breaks and construction, and specific actions that would be taken in response to a legionella positive water sample. This deficient practice had the potential to affect all residents and staff who reside in or work in the facility. The facility census was 67 residents with a licensed capacity of 120 residents. Record review of page 3 of Centers for Disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify three sampled residents (Residents #61, #50 and #52) who had amounts in their resident trust which exceeded the $4,835.00, which is within $200 of the limit of $5,035.00 limit for required notification to residents to spend down. This practice affected three residents. The facility census was 67 residents. 1. Record review of Resident #61's trust fund yearly statement dated 1/1/22 through 3/31/22, showed the resident had the following balances: -A balance of $9,240.42 on 1/31/22. -A balance of $9,292.56 on 2/28/22. -A balance of $9,342.56 on 3/31/22. 2. Record review of Resident #50's trust fund yearly statement dated 1/1/22 through 3/31/22, showed the resident had the following balances: -A balance of $5,421.39 on 2/28/22. -A balance of $6,987.36 on 3/31/22. 3. Record review of Resident #52's trust fund yearly statement dated 1/1/22 through 3/31/22, showed the resident had the following balances: -A balance of $5,858.68 on 1/31/22. -A balance of $5,910.04 on 2/28/22. -A balance of $5,960.04 on 3/31/22. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a surety bond (a promise to be liable for the debt, default, or failure of another; It is a three-party contract by which one party (the surety or bond company) guarantees the performance or obligations of a second party (the principal (the nursing home) to a third party (the oblige--the residents who are a part of the resident trust)) that was one and one half times the average of the monthly balance of the reconciled bank statements for the resident trust. This practice potentially affected 14 residents who allowed the facility to manage their resident funds. The facility census was 67 residents. 1. Record review of the instructions for determining what a surety bond amount should be, showed: -The monthly reconciled bank statements and the monthly ending petty cash (the amount of cash that the facility keeps to be accessible to the residents) are added together for each of the previous (usually 9-12) months since the last survey. -The total amount of those totals are added together for a grand total. -That grand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a Notice of Medicare Non-Coverage (NOMNC) for two sampled residents (Resident #1 and #61) and one supplemental resident (Resident #267) and failed to provide a Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) for two sampled resident (Resident #1 and #61) who remained in the facility but were discharged from Medicare part A services out of three residents sampled for beneficiary notices. The facility census was 67 residents. The facility did not have a policy regarding SNF ABNs or NOMNCs. Record review of the undated Form Instructions for the NOMNC (Centers for Medicare and Medicaid Services Survey and Certification (CMS)-10123 showed the NOMNC must be delivered at least two calendar days before Medicare coverage services end. Record review of the CMS memo (S&C-09-20), dated 1/9/09, showed: -The NOMNC, form CMS-10123 is issued when all covered Medicare services end for coverage reasons; -If the SNF believes on admission or during a resident's stay that Medicare will not pay for skilled nursing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview ,the facility failed to maintain the mattresses in resident rooms [ROOM NUMBERS] in an easily cleanable condition; to maintain three ceiling fans in the Special Care Unit (SCU) free of a buildup of dust; to maintain the base of two stand-up lifts without cracks; to maintain the ceiling vents in the 300 hall shower room and the restrooms of resident rooms 306, 302, 212, 203, 201, 109, 108, 105, 103, and the north dining room, free of a heavy buildup of dust inside the vents; to maintain the commode seats in the restrooms of resident rooms [ROOM NUMBERS] in an easily cleanable condition; and to maintain the base of two stand-up lifts without cracks. This practice potentially affected at least 40 residents who resided in or used those areas or equipment throughout the facility. The facility census was 67 residents. 1. Observation with the Maintenance Director on 4/4/22 at 10:17 A.M., showed a mattress in resident room [ROOM NUMBER] with an 11 inch (in.) rip which made it not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess a resident using the quarterly review instrument specified by the State and approved by Centers for Medicare and Medicaid Services (CMS) not less frequently than once every 3 months for nine sampled residents (Resident #31, #9, #34, #32, #27, #47, #45, #7, and #26) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility policy titled Comprehensive Assessment/MDS (MDS - a federally mandated assessment instrument completed by facility staff for care planning) revised 11/1/2017 showed: -The facility would comprehensively asses and periodically reassess each resident admitted to the facility. -The MDS would be re-evaluated quarterly-within 92 days of previous MDS. -The MDS would be transmitted to the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system as required by Federal Regulation and designated in the Resident Assessment Instrument (RAI) Manual. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review,the facility failed to electronically transmit within 14 days of completion 46 out of 100 Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) assessment and tracking records (entry/discharge records) electronically transmitted from 1/7/22 through 3/8/22. The facility census was 67 residents. Record review of the facility Comprehensive Assessment/MDS policy, revised 11/1/20217 showed: The MDS would be transmitted to the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system as required by Federal Regulation and designated in the Resident Assessment Instrument (RAI) Manual. Record review of the Long Term Care Facility RAI 3.0 User's Manual, Version 1.17.1, dated October 2019 showed: -Nursing homes are required to submit Omnibus Budget Reconciliation Act (OBRA) required MDS records for all residents in Medicare- or Medicaid-certified beds regardless of the pay source to Centers for Medicaid and Medicare Services's (CMS) Quality Improvement and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop individualized care plans describing a need or problem and indicating approaches/interventions to assist the resident in relation to the need or problem for two sampled residents (Resident #29 and #41) and to complete a comprehensive care plan addressing all resident needs within 21 days of admission for one sampled resident (Resident #265) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility's Comprehensive Care Planning policy, revised 11/1/17 showed: -The facility will comprehensively assess and periodically reassess each resident admitted to the facility. The results of this assessment shall serve as the basis for determining each resident's strengths, needs, goals, and preferences to develop a person-centered, comprehensive plan of care for each resident that will describe the services to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to post required nurse staffing information, which included the total and actual hours worked by both licensed and unlicensed staff directly responsible for resident care, per shift on a daily basis and visible for residents, visitors, and staff to view. The facility census was 67 residents. A policy was requested but not received by the facility. 1. Observation on 3/31/22 at 11:36 A.M. showed: -The front lobby area, the front nurses station and area by the administrators office. -There was no staffing posted. Observation on 4/1/22 at 10:58 A.M. showed: -The front lobby area, the front nurses station and area by the administrators office. -There was no staffing posted. Observation on 4/4/22 at 5:40 A.M. showed: -The front lobby area, the front nurses station and area by the administrators office. -There was no staffing posted. Observation on 4/5/22 at 8:38 A.M. showed: -The front lobby area, the front nurses station and area by the administrators office. -There was no staffing posted. During an interview on 4/5/22 at 9:20 A.M.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prepare pureed (food that is prepared into a paste or thick liquid suspension usually made from cooked food that was finely ground) eggs in a manner according to the recipe to be flavorful. This practice potentially affected three residents who had physician's orders for pureed diets. The facility also failed to maintain food on breakfast trays delivered to the Special Care Unit (SCU) at or close to 120 ºF (degrees Fahrenheit) of at least seven residents who were served later in the process of serving. The facility census was 67 residents. 1. Record review of the undated recipe for six servings of pureed eggs, showed: - Six 2 ounce (oz.) servings of scrambled eggs. - 6 fluid oz. of milk. - 1 .5 Tablespoons of food thickener (starch or gel-based additives that make fluids and edibles easier to swallow). Instructions: Remove portions required from the regular prepared recipe and place in a food processor. - Process until fine in consistency.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to do or maintain the following: keep the package of bacon in the walk-in fridge covered; maintain the floor of the walk-in fridge free of a buildup of dust and food debris; maintain proper illumination from the light fixtures over the dishwasher area; maintain the top inner part of the ice-machine free of a pink colored slime; maintain the light fixtures in the kitchen free of grease and dust; label a container with the name of what is in the container; and maintain the cutting boards in an easily cleanable condition. This practice potentially affected 65 residents who ate food from the kitchen. The facility census was 67 residents. 1. Observations during the initial kitchen tour on 3/31/22 from 8:56 A.M. through 9:13 A.M., showed: - Uncovered bacon in the walk-in refrigerator. - A buildup of debris on the floor of the walk-in refrigerator. - A buildup of dust in the ceiling vents in the kitchen. - The presence of a pink slime on the top inner part of the ice machine. - The lights at the dishwasher area did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label and date food that was brought in from outside sources for residents who resided on the Special Care Unit (SCU) and the Front Halls. This practice potentially affected at least six residents who resided in those areas. The facility census was 67 residents. Record review of the facility's policy entitled Food from Outside Sources/Personal Food Storage, revised on 6/09, 10/14 and 4/17, showed: - It is the policy of facility to obtain food for resident consumption from sources approved or considered satisfactory by Federal, State or local authorities. - All resident have the right to accept food brought to the facility by any visitor(s) and/or food from a facility garden, however the food must be handled in a way to ensure resident safety. - Food and beverages brought in from outside sources, that are to be stored in the facility refrigerators and freezers, will be checked by a dietary staff member. - Any suspicious or obviously contaminated food or beverage will be discarded immediately. - Food and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the dumpster lids was closed on two different days of the survey. This practice potentially affected the outdoor premises of the facility with the potential of pest harborage. The facility census was 67 residents. 1. Observations on 4/1/22 at 9:53 A.M., 10:22 A.M., 11:58 A.M., and 1:08 P.M., showed the lid to one of the outdoor dumpster's open and not closed. Observations on 4/4/22 at 9:08 A.M., 11:03 A.M., 1:12 P.M., 2:13 P.M., and 3:39 P.M., showed the lid to one of the outdoor dumpster open. During an interview on 4/4/22 at 2:15 the Assistant Dietary Manager said he/she expected all facility staff to close the lid after dumping trash into the dumpster. Record review of the 2009 Food and Drug Administration (FDA) Food Code Chapter 5-501.110 entitled Storing Refuse, Recyclables, and Returnable's, showed: Refuse, recyclables, and returnable's shall be stored in receptacles or waste handling units so that they are inaccessible to insects and rodents. Chapter 5-501.113 entitled Covering Receptacles,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-07 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the audible (heard or capable of being heard) function of the call lights from the following areas: Resident room [ROOM NUMBER], the 400 Hall shower room and the 500 Hall shower room. This practice potentially affected 26 residents who resided on those halls. The facility census was 67 residents. 1. Observation and interview on 4/4/22 at 11:18 A.M., showed: - The call light string in the 500 Hall shower room was activated. - Certified Nurse's Assistants (CNAs) E and G were at the nurse's station. - CNAs E and G both said the call light from the 500 Hall shower room was not audible at the nurse's station. 2. Observation and interview on 4/4/22 at 11:24 A.M., showed: - The call light string in the 400 Hall shower room was activated. - Licensed Practical Nurse (LPN) B and the Maintenance Director were at the nurse's station. - LPN B and the Maintenance Director both said the call light was not audible at the nurse's station. 3. Observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-07 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to do the following: repair a 13 inch (in.) long by ¼ in. gap between a climate control unit and the wall where it was installed on resident room [ROOM NUMBER]; maintain the covebase (a type of trim that is installed along the base of an interior wall where the wall meets the floor which is used to protect the base of a wall from damage and to provide a finished look) area in good repair in resident room [ROOM NUMBER] and 301; failed to maintain the tiles in good repair, which exposed the metal studs underneath the layer of tile on the 300 Hall shower room; maintain the ceiling vent in resident room [ROOM NUMBER] in operable condition because the knob to open the vent was absent; maintain the paint on the ceiling of resident room [ROOM NUMBER] in good condition; maintain the ceiling of the kitchen in good repair; maintain the flooring of the dishwasher area in the kitchen in good repair; maintain the window mounted vent, which forced excess heat out of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to prevent a negative balance for one discharged resident (Resident #266) who was discharged on 3/26/21 and to address that negative balance until 4/5/22. This practice potentially affected 14 residents who allowed the facility manage their resident funds. The facility census was 67 residents. 1. Record review of the Trust Fund Yearly Detail Register showed: -Resident #266's family received $669.01, after the resident was discharged on 3/26/21, instead of $372.01, because $297.00 was spent on an insurance plan on 3/3/21 and not deducted from the resident's ledger. -Leaving a negative balance of $297.00 outstanding on the resident's account. During an interview on 4/5/22 at 11:13 A.M., the Business Office Manager (BOM) said the check that was written in March 2021 for $669.01 was written by a person without business office experience and that person forgot to subtract the $297.00 that was already spent on 3/3/21. .

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have advanced directives (documents that allow one to communicate their health care preferences when decision-making capacity is lost) and/or a Durable power of Attorney (DPOA- a person previously identified to make decisions for an individual in the event of inability to make wishes known) for one sampled resident (Resident #265) who had an Outside the Hospital Do Not Resuscitate (DNR - an order from a doctor that resuscitation should not be attempted if a person suffers cardiac or respiratory arrest) form signed by a family member; and to ensure physician's orders for a code status change were obtained when OHDNR forms were signed for two sampled residents (Resident #265 and Resident #7) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility policy Advanced Directives policy revised 9/27/17 showed: -At the time of admission, each resident, DPOA or responsible party would be given written information regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-07 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an annual comprehensive assessment was completed for one sampled resident (Resident #47) and to complete a comprehensive admission assessment for one sampled resident (Resident #265) out of of 17 sampled residents. The facility census was 67 residents. Record review of the Long Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, October 2019 showed: -The Minimum Data Set (MDS a federally mandated assessment tool completed by facility staff for care planning) is one of the three components of the RAI process. -The MDS is a core set of screening, clinical, and functional status elements, including common definitions and coding categories, which forms the foundation of a comprehensive assessment for all residents of nursing homes certified to participate in Medicare or Medicaid. -The items in the MDS standardize communication about resident problems and conditions within nursing homes, between nursing homes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the resident and/or their representative with a summary of a baseline care plan that was developed within the first 48 hours of admission for one sampled resident (Residents #265) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility's Baseline Care Planning policy revised 3/16/22 showed: -The baseline care plan would seek to develop a personal plan of care. -The baseline care plan should be completed within 48 hours. -The baseline care plan should be reviewed with the resident and a copy should be provided to the resident and the resident's designated representative. 1. Record review of Resident #265's admission nurses note dated 2/9/22 showed: -The resident was admitted to the facility via transport van. -The resident's physician was notified and physician's orders were obtained. Record review of the resident's baseline care plan dated 2/10/22 showed: -The resident was cognitively impaired, a high elopement risk and wandered. -The resident was independent with walking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to the extent practicable, to include residents and their representatives in the care planning process and failed to conduct care plan conferences to include resident/resident representative participation for two sampled residents (Residents #26 and #57) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility's Comprehensive Care Planning policy revised 11/1/17 showed: -The Interdisciplinary team and other staff needed as appropriate should meet to discuss resident care services and needs. -The resident and/or the resident's representative should participate as possible/appropriate. -The comprehensive care plan should strive to be person centered. 1. Record review of #26's Profile Face Sheet showed he/she: -Was admitted to the facility on [DATE]. -Had a diagnosis of multiple sclerosis (MS, a neurological disease that attacks the protective covering of the nerves, leading to impaired sensory and motor nerve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure arrangements were made to replace broken and scratched glasses for one sampled resident (Resident #41) out of 17 sampled residents. The facility census was 67 residents. 1. Record review of Resident #41's Face Sheet showed he/she was admitted to the facility on [DATE] and readmitted on [DATE]. Record review of the resident's Social Services notes dated November 2020 to December 2020 showed no Social Service notes mentioning the resident's vision needs. Record review of the facility's Tentative Optometrist List (a list of residents needing to see the optometrist), dated 11/30/21 showed: -The resident was on the list of residents scheduled to see the optometrist on 12/14/21. -Beside the resident's name under the heading Visit Reason was written Diluted Fundus Exam (DFE - a diagnostic exam for eye health) and beside that was hand written Needs new glasses. Record review of the resident's annual Minimum Data Set (MDS - a federally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure smoking assessments were completed on a quarterly bases to ensure one sampled resident (Resident #20) was able to smoke safely, out of 17 sampled residents. The facility census was 67 residents. Record review of the facility's undated Smoking Policy showed: -Smoking would be permitted by staff and residents in an approved outside location. -Residents must always be accompanied by a staff member to smoke and may not keep their own smoking materials. -Note: There was no mention of a resident assessment for ability to smoke safely or to determine what modifications may need to be considered to modify independent smoking so that resident safety was maintained. Record review of the facility's undated Smoking Assessment form showed: -Areas for resident's name, the date of the assessment, the resident's physician, and the resident's diagnosis. -Comprehensive Evaluation Results section with areas to mark for No problem identified as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess placement of a percutaneous endoscopic gastrostomy tube (PEG tube - a tube that is placed into a patient's stomach as a means of feeding them when they are unable to eat) using the current standard of practice and to have a policy in place reflecting the standard of practice for one sampled resident (Resident #31) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility policy titled Enteral Feedings revised 2/08 showed: -Placement of tube will be confirmed via aspiration. -If unable to confirm placement via aspiration, air instillation (auscultation) method may be used. -Placement will be confirmed prior to giving medications. -Note: The policy did not reflect the current standard of practice for assessing PEG tube placement. Record review of Center for Clinical Standards and Quality/ Survey & Certification Group (S & C) 12-47 dated 9/27/12 showed facility policies and procedures regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-07 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary oversight and intervention; and failed to care plan, fully assess, and thoroughly document the behavioral needs of one sampled resident (Resident #29) who had a known behavior of targeting certain residents and pinching and scratching them. Additionally, the facility failed to fully assess the impact of the resident's behavior on other residents by not comprehensively assessing and documenting injuries (bruises and scratches) that were sustained from the pinching and scratching for one sampled resident (Resident #61) out of 17 sampled residents. The facility census was 67 residents. Record review of the facility's Behavior Record Guide, Informational dated 9/1/19 showed: -The monthly Behavior Record form (dated 9/1/19) should be completed to include the resident's name, diagnosis pertinent to the stated behavior (if known), any psychotropic medication pertinent to the stated behavior (if known), and target behavior.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$96,959 in federal fines across 1 penalty.

  • $96,959 — penalty dated 2024-09-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Las Cruces Village Nursing & Rehabilitation LLCLas Cruces, NM 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Aztec HealthcareAztec, NM 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5La Vida Buena HealthcareLas Vegas, NM 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Prescott Village Nursing & RehabilitationPrescott, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX 2 of 5White Acres Wellness & RehabilitationEl Paso, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WILDFLOWER HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 12/02/2024
BLOOMING WILLOW PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/02/2024
DERHOBEN TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/02/2024
PAS B SOL TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/02/2024
GARETZ, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/02/2024
930 NE DUNCAN ROAD MO, LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
BROOK PARTNERS LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
KNOBEL REALTY TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
LINZ TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
REMBRANDT REALTY TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
SESAME REALTY TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
WILLOWBROOK INVESTORS LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/02/2024
HAGINS, ELIZABETHIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/02/2025
KAPLAN, MORDECHAIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/02/2025
MINDLE, ADAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/02/2025
ZIMMERMAN, CAROLINEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/02/2025
DAVIDOVICH, NIVIndividualTRUSTEE OF THE SNFsince 12/02/2024
STERNSHEIN, JENNIFERIndividualTRUSTEE OF THE SNFsince 12/02/2024
BRASWELL, AMANDAIndividualADP OF THE SNFsince 12/02/2024
CHUNG, RICHARDIndividualADP OF THE SNFsince 12/02/2024

CMS files one row per role, so the 30 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.7M
Net patient revenuemost recent cost report
-12.4%
Operating marginrevenue minus expenses
$819K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 5%Other / private 16%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $819K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$235per resident / day
operating cost
$7,130per month
≈ monthly operating cost
$209per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265595. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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