Optalis Health and Rehabilitation of Allen Park
9150 Allen Rd, Allen Park, MI 48101 · For profit - Corporation · 163 certified beds · (313) 386-2150 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.0% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.8% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 1.1% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.9% | 4.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.0% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.5% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.2% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.9% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.0% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 32.6% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.0% | 11.7% | 12.0% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 205 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 80.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.1%CMS range 45.8–61.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 9.8–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 80.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 74.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 5.0–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 163 beds and averages 116.1 residents a day — about 71% occupied, or roughly 47 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.86 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.34 hrs/resident/day on weekends vs 4.06 on weekdays — 18% thinner on weekends. RN hours go from 0.45 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 10 most serious are shown; the remaining 36 are one tap away and print in full.
- Potential for harm · D2026-04-16 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2788112.Based on interview and record review the facility failed to notify the physician of an abnormal urinalysis result for one (R501) of five residents reviewed for quality of care.Findings include:According to R501's closed Electronic Health Record (EHR), R501 admitted to the facility on [DATE] with diagnoses that included history of stroke with weakness/paralysis to one side of the body, difficulty swallowing, and speaking. On 9/11/25 an Interact (change of condition) form indicated R501 had a change in their respiratory condition. Physician B ordered R501 to have blood work drawn and urinalysis (UA). On 9/17/2025, R501's UA report indicated R501 had elevated white blood cells and greater than 100,000 CFU/ml (colony forming units per milliliter) of a gram-negative bacteria in the urine specimen. There is no further documentation to indicate the physician or nurse practitioner were notified of the abnormal UA result. There are no orders to indicate R501 was treated for a UTI.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1215649.Based on interview and record review the facility failed to prevent staff to resident abuse for one (R107) of four residents reviewed for abuse. Findings include:On 7/22/25 at 10:45 AM R107 was interviewed regarding an incident upon admission to the facility with Licensed Practical Nurse (LPN) C and said that LPN C did not want to admit her to the facility which caused a delay with her admission. R107 stated, The next day (5/27/25) LPN C came to my room and asked me if I reported her. I said that I didn't, but it was awkward, and I didn't appreciate that she accused me. Her tone was aggressive, and I was uneasy and fearful of her.Record review of the Electronic Health Record (EHR) revealed R107 was admitted to the facility on [DATE] with diagnosis of Right Tibia fracture, Lumbar Vertebra fracture, Injury in Motor Vehicle Accident. Review of the Minimum Data Set (MDS) dated [DATE] for R107 revealed a Brief Interview for Mental Status (BIMS) score of 14/15, which indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2563789.Based on interview and record review the facility failed to report a fracture of unknown origin to the State Agency (SA) for one (R101) of four residents reviewed for abuse. Findings include:The State Agency (SA) received a complaint that R102 had a hip fracture of unknown origin.According to R102's Electronic Health Record (EHR) the resident admitted to the facility on [DATE] with diagnoses that included dementia and history of falls with left foot pain. On 11/26/24 the resident had a fall while in therapy. According to the Fall Report dated 11/26/24, R102 lost his balance during a self-transfer out of the wheelchair while in the therapy department. Therapy staff interfered with the fall and the resident was lowered to the floor by therapy staff. There was no injury or complaints of pain. Review of progress notes and pain assessments from 11/26/24 - 12/28/24 revealed that was no changes in resident's pain levels. On 12/28/24 at 6:18 PM a progress note written by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2563789.Based on interview and record review the facility failed to complete a thorough investigation for fracture of unknown origin for one (R102) of four residents reviewed for abuse. Findings include: The State Agency (SA) received a complaint that R102 had a hip fracture of unknown origin.The complainant was attempted to be contacted on 7/23/25 at 10:32 AM and on 7/24/25 at 11:05 AM. According to R102's Electronic Health Record (EHR) the resident admitted to the facility on [DATE] with diagnoses that included dementia and history of falls with left foot pain. On 11/26/24 the resident had a fall while in therapy. According to the Fall Report dated 11/26/24, R102 lost his balance during a self-transfer out of the wheelchair while in the therapy department. Therapy staff interfered with the fall and the resident was lowered to the floor by therapy staff. There was no injury or complaints of pain. Review of progress notes and pain assessments from 11/26/24 - 12/28/24 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-04 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Has Two Deficient Practice Statements. Deficient Practice Statement #1 Based on interview and record review the facility failed to maintain an infection control program that included a system for preventing, identifying, reporting, investigating and controlling infections. This deficient practice had the potential to affect all 124 residents residing in the facility. Findings include: On 6/3/25 at 2:20 PM, an interview was conducted with the facility's Infection Control Preventionist (ICP), Nurse 'A'. Nurse 'A' said they assumed the role as the ICP effective May 18, 2025. They further reported the previous ICP Nurse did not compile April 2025's data and May 2025's data was not finished. On 6/3/25 at 3:13 PM, a review of the facility's monthly infection control program data was reviewed and revealed no data, including: a monthly summary, a calculated infection rate, a list of facility infections, facility mapping for trends/outbreaks, line listings for appropriate antibiotic usage, pharmacy reports,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-04 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure seasonal influenza (flu) vaccines were offered and administered in a timely manner for five residents, (R28, R24, R26, R19, and R12) of five residents reviewed for influenza vaccines, resulting in the increased potential for contracting influenza. Findings include: A review of a facility provided policy titled, Vaccination-Influenza dated 10/2023 was reviewed and read, .Influenza vaccinations will be offered annually between September 1st (or when influenza vaccines become available) and March 31st . On 6/3/25 at 12:46 PM, R28's clinical record was reviewed and revealed their most recent re-admission to the facility occurred on 1/7/22. A review of R28's vaccination documentation in the clinical record revealed they were administered the 2024-2025 influenza vaccine on 3/25/25. 6/3/25 at 12:53 PM, R24's clinical record was reviewed and revealed they admitted to the facility on [DATE]. A review of R24's vaccination documentation in the clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement a dental care plan for one resident (R19) out of three residents reviewed for dental services. Findings include: On 6/2/25 at 10:44 AM, R19 was observed with crooked and uneven teeth. An interview was conducted with R19, the resident reported having broken teeth and had seen a dentist but had never heard anything about another appointment. Review of R19's care plans revealed no dental care plan had been implemented. Review of electronic medical record (EMR) revealed resident was admitted into the facility on 3/6/23 with a diagnosis of Parkinson's Disease (disorder that affects central nervous system). According the R19's Brief interview for Mental Status (BIMS) dated 3/12/25, R19 scored 14 out of 15 (intact cognition). Further review revealed resident required substantial/Maximal assistance with Activities of Daily Living (ADLs). Review of Dental Referral Memo dated 6/17/24, It was documented that R19 was planned for a full mouth extraction in the dentist's office. Review of Dental Group form dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide nail care for one resident (R45) out of 27 sampled residents, resulting in unmet resident personal hygiene needs. Findings include: R45 On 6/02/25 at 11:13 AM, R45 was interviewed about care in the facility and stated, I need my nails cut. R45's fingernails appeared long, jagged with debris. R45 said he had a bed bath over the weekend. On 6/03/25 at 8:30 AM, R45 was observed with long, jagged fingernails. On 6/04/25 at 9:26 AM, R45's fingernails were observed with Licensed Practical Nurse (LPN) C. LPN C said R45 had long, dirty nails. When LPN C asked R45 if he would like his nails trimmed R45 agreed. LPN C said R45 has had some refusal for care before but not for bed baths or nail care. Record review of R45's Electronic medical record (EMR) revealed he was admitted to the facility on [DATE] with diagnoses that included venous insufficiency (obstruction of blood flow), and chronic ulcers to right and left calves. Review of the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Has Two Deficient Practice Statement. Deficient Practice Statement #1 Based on observation, interview, and record review the facility failed to remove medications from the back-up medication supply for administration to one resident (R30) of one resident reviewed for missed medications, resulting in R30 missing 18 of 21 scheduled doses of their their neuropathy medication. Findings include: On 6/2/25 at 12:00 PM, a review of R30's clinical record revealed they admitted to the facility on [DATE] with diagnoses that included hereditary and idiopathic neuropathy (nerve pain). R30's physician's orders were reviewed and revealed an order for pregabalin (neuropathic pain medication) 75 mg (milligrams) twice daily scheduled for 9 AM and 9 PM. A review of R30's medication administration record (MAR) for May 2025 was reviewed and revealed the pregabalin medication documented as 7 (meaning the medication was held with an accompanying progress note documenting the reason) for the 9 AM doses on 5/22/25, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to perform tube feed (a tube providing nutrients and medications directly to the stomach) insertion site care and dressing changes per physician order for one (R69) of two resident's reviewed for tube feeding, resulting in the potential for infection. Findings include: On 6/03/25 at 2:45 PM, R69 was observed in bed and stated, The staff are not changing my tube feed dressing. The tube feed dressing was observed with a date of 5/24/25. On 6/03/25 at 2:55 PM, R69's tube feed dressing was observed with Licensed Practical Nurse/Unit Manager LPN C. LPN C said the dressing was dated 5/24/25 and explained that was the date that the dressing was last changed. LPN C said the dressing should be changed daily on the night shift and there is a risk for infection if the site is not kept clean. Review of R69's Electronic Medical Record (EMR) revealed, R69 admitted to the facility on [DATE] with pertinent diagnoses which included dysphagia and gastrostomy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · D2025-06-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate coordination of care between the facility and the contracted dialysis center for one resident (R15) out of one resident reviewed for dialysis services, resulting in the potential for resident to experience fluid overload. Findings include: On 6/2/25 at 1:03 PM, R15 was observed asleep in bed. A 20 oz. sized cup was observed on R15's overbed table. On 6/3/25 at 10:55 AM, R15 was observed awake in bed. A 20 oz. sized cup was observed on R15's overbed table. R15 was able to reach and shake the cup which appeared to be half full. R15 said that she enjoys drinking water. On 6/4/25 at 10:31 AM, an observation of R15 was conducted with Registered Dietitian (RD) F. R15 was observed awake in bed. RD F indicated R15 had a 20 oz. cup on the overbed table. R15 was able to reach and shake the cup which appeared to be full of ice. A review of the clinical record for R15 documented an admission date of 1/27/25 with diagnoses that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and record review the facility failed to ensure prescription medication was properly stored for one resident (R21) of 27 residents reviewed for medication administration, resulting in unsecured medication and the potential for access to unauthorized persons to the medication. Findings include: On 6/3/2025 at 8:40 a.m. during a morning medication administration (Med Pass) on the Mackinaw unit with Licensed Practical Nurse (LPN) M a cup with two pills was observed on R21's bedside table. LPN M was interviewed regarding the medication at bedside. LPN M stated, I have no idea who put the pills on the resident's table near her breakfast tray. I just pulled my medications. LPN M verified the two pills as (Faxiga and Levothyroxine) and the R21 does not self-administer medication. LPN M stated, This was 6 a.m. scheduled meds and medication should not be left at bedside. On 6/3/2025 at 8:50 a.m. R21 was interviewed regarding the medications left at bedside. R21 stated, I don't know who sat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-04 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure dental services were provided in a timely manner for one resident (R19) out of three residents reviewed for dental services. Findings include: On 6/2/25 at 10:44 AM, R19 was observed with crooked and uneven teeth. An interview was conducted with R19, the resident reported having broken teeth. R19 reported past dentist appointments, but had not heard anything else since last appointment. R19 stated, I have been waiting a long time to get dentures. Review of electronic medical record (EMR) revealed resident was admitted into the facility on 3/6/23 with a diagnosis of Parkinson's Disease (disorder that affects central nervous system). According the R19's Brief interview for Mental Status (BIMS) dated 3/12/25, R19 scored 14 out of 15 (intact cognition). Further review revealed resident required substantial/Maximal assistance with Activities of Daily Living (ADLs). Record review of Dentist Consultation dated 6/17/24 revealed R19 had a referral to have all teeth extracted. Further review of electronic medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain complete and accurate medical records for one resident (R45) out of 27 sampled residents resulting in unmet resident care. Findings include: On 6/03/25 at 2:45 PM, R69 was observed in bed and stated, The staff are not changing my tube feed dressing. The tube feed dressing was observed with a date of 5/24/25. On 6/03/25 at 2:55 PM, R69's tube feed dressing was observed with Licensed Practical Nurse/Unit Manager LPN C. LPN C said the dressing was dated 5/24/25 and explained that was the date that the dressing was last changed. LPN C said the dressing should be changed daily on the night shift and there is a risk for infection if the site is not kept clean. On 6/04/25 at 8:57 AM, R69's May and June of 2025 Medication Administration Record (MAR) and Treatment Administration Records (TAR) were reviewed with LPN C. LPN C said R69's MAR/TAR was incorrect from 5/25/25 to 6/2/25 since the wound care and bandage change last occurred on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00149552. Based on interview and record review the facility failed to prevent verbal abuse for one resident (R3) of three residents reviewed for abuse, resulting in staff to resident verbal abuse. Findings include: Review of the Clinical Record revealed resident (R3) was re-admitted to the facility on [DATE] with pertinent diagnoses of chronic respiratory failure, malignant neoplasm of the left breast, quadriplegia, hypertensive heart disease with heart failure, type 2 diabetes mellitus with diabetic, chronic kidney disease, major depressive disorder, morbid (severe) obesity, anxiety disorder, polyneuropathy (peripheral nerve disorder). Review of the Minimum Data Set (MDS) assessment with a reference date of 2/5/2025 revealed, R3 had a BIMS (Brief interview for mental status) score of 15/15, which indicated R3 was cognitively intact. Further review of the MDS indicated R3 was incontinent of bowel and bladder and was dependent on staff for toileting, hygiene and transfers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00145468. Based on observation, interview, and record review, the facility failed to provide a proper bed frame extender for one (R405) of five residents reviewed for falls resulting in R405 rolling out of bed during patient care. Findings include: On 7/16/24 at 12:35 PM, R405 was observed in her room, lying in a 42-inch bed watching TV. R405 was asked about her fall out of bed and replied, I fell out of bed last month. I was getting help from a CNA (certified nursing assistant) to get cleaned up and I rolled towards the door, and right out of bed. The mattress slipped right off the bed. I have chronic back pain, but the fall didn't make it worse, I didn't get injured. The bed should have had a bed frame extender on it, but it didn't. After the fall maintenance came in and put on the bed extender. R405 then pointed to the bed extenders and stated, I haven't had any problems with the bed since then. Record review of electronic medical records revealed R405 was admitted into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a proper sanitizing product was used to kill Clostridium difficile (C. diff - a bacteria that can cause diarrhea) resulting in the potential spread in infection and disease, potentially affecting all residents who resided in the facility. Findings include: On 6/25/24 at 9:50 AM, Licensed Practical Nurse (LPN) I indicated the resident in room [ROOM NUMBER] was on transmission-based precautions because of a C. diff. infection. On 6/26/24 at 11:08 AM, signage outside of room [ROOM NUMBER] documented that staff were to used transmission-based precautions upon entering and exiting the room. On 6/26/24 at 11:16 AM, Housekeeper F was observed entering room [ROOM NUMBER] without donning PPE (personal protection equipment) with the exception of gloves. Housekeeper F mopped the floor in room [ROOM NUMBER]. Upon exiting the room, Housekeeper F took the gloves off, removed the mop bottom, and put it in a bag. Housekeeper F then used hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure proper completion of Advanced Directive information was in place for one (R8) of 19 residents reviewed for Advanced Directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility or other healthcare providers. Findings Include: Review of an Electronic Health Record (EHR) revealed, R8 had a code status of Do Not Resuscitate/No code (DNR). R8's Do-Not-Resuscitate (DNR) Order was signed by the guardian on 6/15/23. The document was signed by the Physician on 6/26/23 and two witnesses on 6/28/23. Review of an admission Record revealed, R38 admitted to the facility on [DATE] and readmitted on [DATE] with pertinent diagnosis which included dementia. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R8 had mild cognitive impairment with a Brief interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete an annual OBRA (Omnibus Budget Reconciliation Act) Level II Evaluation for one (R3) of seven residents reviewed for PASARRs (Preadmission Screen and Resident Review), resulting in the potential for unmet mental health services. Findings include: Review of the clinical record revealed Resident #3 (R3) was initially admitted into the facility on 8/19/11 and readmitted on [DATE]. R3's diagnoses included adjustment disorder with mixed anxiety and depressed mood, unspecified dementia, bipolar disorder, and major depressive disorder. A Minimum Data Set assessment dated [DATE] documented moderate cognitive impairment. The date of R3's most current Level II PASARR was 3/21/23. On 6/26/24 at 2:30 PM, a review of R3's most recent Level II PASARR, dated 2/20/23, was conducted with Social Worker (SW) K. SW K stated the local community mental health services modified the document on 3/21/23, and that we need to submit a new Level II. It was due 3/21/24. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1) provide wound care according to treatment orders for one (R49) of six residents reviewed for skin conditions, resulting in unmet skin treatment needs, 2) failed to follow-up on pharmacist recommendations in a timely manner, 3) consistently hold antihypertensive medication per physician's order, and 4) consistently check blood pressure prior to administration of antihypertensive medication for two (R104, R1) of 23 residents reviewed for quality of care resulting in unmet care needs. Findings include: R49 On [DATE] at 12:24 pm R49 was observed in bed with a bandage on his left forearm dated [DATE] and a bandage on his right hand dated [DATE]. When R49 was asked what happened to your arms R49 reported I fell and tore up my hand and arm. On [DATE] at 9:09 am R49's left forearm and right-hand bandages were observed with dates of [DATE]. On [DATE] at 9:19 am Licensed Practical Nurse (LPN) V was interviewed and said R49's bandages and wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently implement interventions to prevent the development of pressure wounds for one resident (R19) out of seven residents reviewed for pressure ulcers, resulting in the potential for the development of pressure wounds. Findings include: During an interview on 6/25/24 at 10:03 AM, Licensed Practical Nurse (LPN) O was identified as the wound care nurse. LPN O said Resident #19 (R19) had a facility acquired pressure ulcer on their left lateral leg. On 6/25/24 at 1:45 PM, Resident #19 (R19) was observed lying in bed. The heel of R19's left foot was lying directly on the sheeted mattress. R19 offered minimal response when greeted. On 6/28/24 at 10:38 AM, during an observation, interview, and record review with Licensed Practical Nurse (LPN) U, R19's left heel was resting directly on the bed. Only one heel lift boot was located in R19's room. LPN U said R19 does not like to wear the boots. A review conducted with LPN U of R19's Treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain weekly weights and perform timely nutrition reviews for two residents (R1 and R19) who were determined to be at high nutritional risk, resulting in the potential for compromise in nutrition status to go undetected. Findings include: Resident #1 - Review of the clinical record for Resident #1 (R1) documented an initial admission into the facility on 1/9/24 and readmission on [DATE]. R1's diagnoses included moderate protein-calorie malnutrition (PCM), type 2-diabetes mellitus (DM), chronic obstructive pulmonary disease (COPD), irritable bowel syndrome (IBS) without diarrhea, end state renal disease, and heart failure. A Minimum Data Set (MDS) assessment dated [DATE] documented intact cognition. Nutritional evaluation for R1 dated 5/28/24 documented in part the following: - Resident has a fluctuating weight history due to extreme swelling upon admission in February, was discharged and had fluid removed, currently in house that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer medications accurately for one resident (R38) out of three residents during medication pass, resulting in a medication error rate of 7.41%. Findings include: In an observation on 6/26/24 at 9:45 a.m., Licensed Practical Nurse (LPN) E prepared medications for R38. Medications included Flonase (nasal spray) and Symbicort (inhaler). In an observation on 6/26/24 at approximately 9:47 a.m., LPN E entered R38's room and performed hand hygiene. LPN E administered two sprays of Flonase in each of R38's nostrils and gave the inhaler. R38 requested to receive a PRN (as needed) breathing treatment. LPN E then exited the room and documented the medication administration. In an interview on 6/26/24 at 9:49 a.m., LPN E reported R38 administer the breathing treatment and has a PRN order is being requested. In an observation on 6/26/24 at 9:50 a.m., R38 began the breathing treatment with Albuterol. Review of an admission Record revealed, R38…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two residents (R37 and R60) out of five residents reviewed for immunizations, were provided influenza and/or pneumococcal vaccination and education resulting in the potential for the development and spread of influenza and pneumonia among vulnerable residents in the facility. Findings include: On 6/28/2024 at 10:04 AM the Infection Preventionist (IP) G was interviewed and reported the following residents did not have documentation of a current influenza and/or pneumococcal immunization or refusal: -Review of the Electronic Health Record (EHR) for R37 admitted on [DATE] with diagnosis of Multiple Sclerosis and Parkinson's Disease. R37 did not have documentation to indicate that the influenza and/or pneumococcal vaccines were offered or was contraindicated. -Review of the EHR for R60 revealed admitted on [DATE] with a diagnosis of Heart Failure. R60 did not have documentation to indicate that the influenza and/or pneumococcal vaccines were offered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (R37) out of five residents reviewed for immunizations, were provided a Covid 19 vaccination and education resulting in the potential for the development and spread of Covid 19 among vulnerable residents in the facility. Findings include: On 6/28/2024 at 10:04 AM the Infection Preventionist (IP) G was interviewed and reported the following resident did not have documentation of a current Covid 19 immunization or refusal: -Review of the Electronic Health Record (EHR) for R37 admitted on [DATE] with diagnosis of Multiple Sclerosis and Parkinson's Disease. R37 did not have documentation to indicate that the Covid 19 vaccine was offered or was contraindicated. On 7/2/2024 at 9:07 AM the Director of Nursing (DON) was interviewed and agreed R37 should have been educated and offered the Covid 19 vaccine. Review of the facility policy titled Infection control Program revised 3/1/22 revealed in part . Residents will be offered the Covid 19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00144351. Based on observation, interview, and record review, the facility failed to provide adequate supervision during delivery of care for one (R803) of three residents reviewed for falls resulting in R803 rolling out of bed and sustaining a skin tear to her left knee area. Findings include: The State Agency received a complaint that R803 rolled out of bed during a bed bath because only one staff member was present and there should have been two. On 5/8/24 at 11:30 AM, R803 was observed in her room, lying in bed watching TV. R803 was asked about her fall out of bed and replied, Yes, I was getting a bath, and the CNA (certified nursing assistant) told me to roll over towards the wall. I help with my good hand, and I rolled right out of bed. No one was on the other side. I should have two CNAs. R803 said x-rays were done and no fractures were seen. R803 said there was a skin tear on her left knee after the fall, but no other injuries. According to the Electronic Health Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes numbers MI00143609 and MI00143610. Based on observation, interview and record review, the facility failed to provide timely incontinence care for one resident (R102) of three residents reviewed for Activities of Daily Living (ADL). Findings include: Review of an admission Record revealed, R102 admitted to the facility on [DATE] with pertinent diagnoses which included Dementia and Hemiplegia and Hemiparesis affecting left non-dominant side (weakness on one side of the body). Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R102 had no cognitive impairment with a Brief interview for Mental Status (BIMS) score of 13, out of a total possible score of 15. In an observation and interview on 4/11/24 at 9:13 a.m., R102 laid in bed and wore a gown. R102 reported having a wet brief and not being changed since midnight. R102 then reported being told staff should do rounds every two hours to assist residents that needed their briefs changed. In an observation on 4/11/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00143287 Based on observation, interview and record review, the facility failed to implement a comprehensive, person-centered care plan regarding vision impairment and chronic urinary tract infection for one resident (R202) of five residents reviewed, resulting in the potential for unmet care needs and the potential for injury. Findings include: On 3/19/24 at 10:20 PM R202 was observed sitting upright in bed. R202 was interviewed and described ongoing problems with a burning sensation within the bladder. R202 said there have been many falls and further explained the staff have instructed resident to await help. I can't wait that long. R202 was queried about vision and responded by putting on a pair of glasses explaining they are new having gotten them about a month ago. R202 explained prior to that she did not have glasses. With the new glasses resident said vision has improved. Record review revealed that R202 was admitted into the facility on 7/26/23 with diagnoses that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a physician's order in a timely manner for one resident (R201) of three residents reviewed for an ostomy, resulting in unmet care needs. Findings include: According to the electronic medical record, R201 was initially admitted to the facility on [DATE] with diagnoses of hemiplegia and hemiparesis, ileostomy status (part of the small bowel, is brought through the abdominal wall via a surgically-created opening called a stoma, to evacuate stool from the body), and enterostomy malfunction (The frequent complications associated with enterostomy formation are prolapse, retraction, stenosis or necrosis of the stoma, parastomal hernia and breakdown of the skin). R201's admission Minimum Data Set (MDS) with a reference date of 2/21/24 indicated R201 had severe cognition impairment with a BIMS (brief interview for mental status) score of 0/15. Review of the medical record on 3/19/24 at 10:31 a.m. revealed, R201's Activity Daily Living (ADL) care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00140803. Based on interview and record review, the facility failed to follow standards of practice in the administration of medication for one resident (R112) out of four residents reviewed for medication administration resulting in the application of a nicotine patch without adequate indication for use. Findings include: Complainant states the resident was given a nicotine patch without consent. A review of the admission Record for Resident #112 (R112) documented an initial admission date of 3/30/23 and readmission date of 4/27/23. R112's diagnoses included moderate protein-calorie malnutrition, obstructive and reflux uropathy, unspecified dementia, and type 2 diabetes mellitus. A quarterly MDS assessment dated [DATE] documented moderate cognitive impairment. The initial MDS assessment dated [DATE] documented no current tobacco use. A review of R112's care plans revealed no identified concerns related to smoking or smoking cessation. A review of physician orders for R112 documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure catheter tubing was properly anchored/secured for an indwelling urinary catheter for one resident (R113) out of three residents reviewed for urinary catheters, resulting in the potential for discomfort due to excessive tension and pulling. Findings include: During an observation on 11/29/23 at 12:06 PM with Licensed Practical Nurse (LPN) F, Resident #113 (R113) was observed with an indwelling catheter that did not have a securement device. LPN F noted that R113's catheter tubing was not anchored to his leg. LPN F stated, It (the catheter tubing) should be (anchored). I'll go get one now. A review of the admission Record for R113 documented an admission date of 12/31/22. R113's diagnoses included neuromuscular dysfunction of the bladder and retention of urine. A Minimum Data Set assessment dated [DATE] documented severe cognitive impairment. A review of R113's care plan documented the following: Focus: Use of suprapubic urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140013. Based on interview and record review, the facility failed to create a comprehensive skin tear care plan for one resident (R601) of three residents reviewed for Pressure Ulcers/ Skin Integrity resulting in the potential for unmet care needs. Findings include: A review of R601's EMR (Electronic Medical Record) revealed R601 was admitted to the facility on [DATE] and readmitted on [DATE]. R601 had the following medical diagnoses: Disorder of Muscle, Protein-calorie Malnutrition, Type 2 Diabetes Mellitus, and Peripheral Vascular Disease. A review of R601's MDS (Minimum Data Set) dated 8/28/23 revealed R601 had a BIMS (Brief Interview of Mental Status) score of 15/15 (cognitively intact). R601 required extensive two-person assistance with bed mobility and toileting. R601 required extensive one person assistance with toilet use. R601 had urinary and bowel incontinence. R601 had no pressure ulcers. A review of a nursing progress note dated 8/30/23 at 4:14 PM by LPN (Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document wound care/interventions in the TAR (Treatment Administration Record) for one resident (R603) of three residents sampled for Pressure Ulcers/ Skin Integrity, resulting in the potential missed treatments and worsening of pressure ulcers. Findings include: A review of R603's EMR (Electronic Medical Record) revealed R603 was admitted to the facility on [DATE]. R603 had the following medical diagnoses: Disorder of Muscle, Sepsis (infection in the blood), Venous Insufficiency (back flow of blood in the veins resulting in pooling of blood in the peripheral extremities), and Cellulitis. A review of R603's MDS (Minimum Data Set) dated 9/14/23 revealed R603 had a BIMS (Brief Inteview of Mental Status) score of 13/15 (cognitively intact). R603 required extensive two-person assistance with bed mobility. R603 required extensive one person assistance with toilet use. R603 had an indwelling catheter and had occasional bowel incontinence. R603 had one stage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100132796. Based on interview and record review the facility failed to prevent misappropriation of a wedding band for one resident (R101) of three reviewed for misappropriation of property resulting in the feelings of anger and sadness. Findings include: Review of the Facility Report Incident (FRI) dated [DATE] at 7:00 PM revealed (R101) reported having a missing ring lost or stolen when R101 was moved to another room for isolation. R101 kept the ring in a lockbox. When R101 was returned to the original room after isolation the ring was gone. Record Review of the face sheet revealed R101 was admitted to facility on [DATE] with a diagnosis of congestive heart failure. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) (a brief cognitive test) of 13/15, which indicated intact cognition. Record review of the resident item inventory was not dated and incomplete. There was no police report/investigation provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100132796. Based on interview and record review the facility failed to thoroughly investigate an allegation of misappropriation for one resident (R101) of three reviewed for misappropriation of property resulting an unresolved investigation of a missing wedding band and the potential for further mistreatment. Findings include: Review of the Facility Report Incident (FRI) dated [DATE] at 7:00 PM revealed (R101) reported having a missing ring lost or stolen when R101 was moved to another room for isolation. R101 kept the ring in a lockbox. When R101 was returned to the original room after isolation the ring was gone. Record Review of the face sheet revealed R101 was admitted to facility on [DATE] with a diagnosis of congestive heart failure. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) (a brief cognitive test) of 13/15, which indicated intact cognition. Record review of the resident item inventory was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting all residents who receive oral food meal services (109 residents, with 2 NPO) out of the facility's total census of 111 residents. Findings include: 1. On 7/10/23 at 12:14 PM, Dietary Manager, staff A, was observed with gloved hands taking a sanitizing towel out of a wiping cloth bucket, wiping off the steam table's serving board, placing the towel back into the wiping cloth bucket and with the same gloves began assembling grilled cheese sandwiches. At this time the surveyor inquired with staff A on if they would normally use the same gloves to prepare sandwiches after handling a sanitizing towel to which they replied, No. I'll change them now. On 7/10/23 at 12:16 PM, staff A was observed removing their gloves, washing their hands, donning new gloves, and continuing to assemble grilled cheese sandwiches. On 7/10/23 at 11:44 AM, surveyor inquired with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-12 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Infection Preventionist completed specialized training in infection prevention and control, resulting in the potential for knowledge deficits pertaining to current infection prevention and control standards and infectious disease outbreaks. Findings include: In an interview on 7/10/23 at approximately 11:00 am, the Director of Nursing (DON) reported Infection Preventionist H was responsible for infection control and due to her absence the unit managers have been assisting. Review of an training certificate provided by the facility revealed IP H only received specialized training in COVID-19 training for frontline nursing home staff. In an interview on 7/10/23 at 2:00 p.m. Regional Clinical Service Director (RCSD) I reported all nurse managers are registered to take the infection prevention training and acknowledged that IP H did not have the Invention Preventionist specialized training. In an interview on 7/12/23 at 1:20 p.m., the DON reported she did not receive the Invention Preventionist training because the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the standards of infection control for proper gloves use and hand hygiene, resulting in the potential for increased cross-contamination of diseases. This deficient practice had the potential to affect all residents within the facility. Findings include: In an observation and interview on 7/10/23 at 10:27 a.m., Certified Nursing Assistant (CNA) N wore gloves in hall and carried bags of soiled linen. CNA N reported care was performed in the resident's room. CNA N reported she was wearing gloves because the linen was dirty. In an observation and interview on 7/10/23 at 10:30 a.m., Housekeeper O exited a resident room and wore gloves. Housekeeper O reported she was aware that gloves should not be worn in the hall. Housekeeper O then removed the gloves and did not perform hand hygiene. In an observation on 7/10/23 at 11:15a.m. Housekeeper's O and P exited a resident's room wearing gloves and stood by a housekeeping cart near the resident room. In an observation and interview on 7/10/23 at 12:18 p.m., CNA Q…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-12 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that resident room [ROOM NUMBER] measured at least 80 square feet per each resident residing in the room (three residents), resulting in the potential for inadequate space. Findings include: On 7/10/23 at 11:22 a.m. during the initial pool process, room [ROOM NUMBER] was entered. There were three male residents, all laying in bariatric sized beds. A family member was also visiting. The family member complained of there not being much room to move around while visiting. The family member also complained of not being able to open the closet door due to the limited room space. The family attempted to open the closet the door and asked the resident in the first bed (closest) to the closets to move wheelchair. The closet door was only able to open part ways. The family member stated, I dont understand why they are cramped in this small room when there are other rooms that would better accommodate them. It's a good thing the other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0575 — isolatedPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to post the state agency hotline phone number in a manner accessible to residents and resident's representatives resulting in the inability of residents and resident's representatives to directly report complaints/concerns to the correct state agency. Findings include: On 7/11/23 at 10:33 a.m., during the Anonymous Confidential Resident Council meeting in which 13 alert and oriented to person, place, and situation residents participated. The residents were queried having access to the State Agency Complaint Hotline. Two of the resident's said they had the phone number, however the other participants said they did not have the number and wanted it. The group was also asked was the hotline number posted anywhere in the facility. The residents responded with No. One resident stated, I don't want to ask staff for the number. They may not give me right number and I don't want them to know I might call it. On 7/11/23 at 4:12 p.m. the State Agency Complaint Hotline was observed posted on the first floor back hall (not a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI136035. Based on observation, interview, and record review, the facility failed to provide scheduled showers for one (R105) out of 13 residents reviewed for activities of daily living, potentially resulting in the unmet hygiene needs, loss of dignity, and emotional distress. Findings included: Resident #105 On 7/10/23 at 11:14 a.m. R105 was observed resting in bed watching television in a hospital gown. R105 presented as alert and oriented to person, place, and situation. R105 expressed concerns of not getting scheduled showers, I have to give them hell to get my showers. The first shower I have gotten in weeks was a few days. ago. I get bed baths, but I did not get assistance. I was given the washcloth and told to do it myself. R105 was asked are they're times when showers are refused. R105 stated, No. I don't refuse showers. They tell me I can't get a shower because there is not enough staff, so I get bed baths instead, but I want showers. On 7/12/23 at 9:14 a.m. review the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow McGreer's criteria to document antibiotic use for one resident (R58) out of eleven residents reviewed for antibiotic use, resulting in the potential to receive unnecessary doses of an antibiotic and/or the development of antibiotic resistance. Findings include: In an interview on 7/10/23 at 11:55 a.m., R58 reported he was taking an antibiotic for UTI (Urinary Tract Infection). Review of an admission record revealed, R58 admitted to the facility 8/27/22 with pertinent diagnosis which included Hemiplegia and Hemiparesis affecting Left non-dominant side (paralysis on one side of the body) and Benign Neoplasm of Brain (growth on brain). Review of a Minimum Data Set (MDS) assessment, with a reference date of 6/2/23 revealed R58 had mild cognitive impairment with a Brief interview for Mental Status (BIMS) score of 11 out of 15. R58 required extensive assistance of one staff with personal hygiene and toileting. Review of Physician orders revealed R58 had an order for Nitrofurantoin Macrocrystal (Macrobid used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a safe, functional, and sanitary, environment for the facilities census of 111 residents and its staff resulting in an increased chance of harm. Findings include: 1. On 7/11/23 at 9:22 AM, upon touring the laundry room multiple floor tiles were observed cracked and missing around the washing machines, along with an accumulation of dust and debris behind the units. At this time the surveyor inquired with Housekeeping Supervisor, staff B, on the current state of the floor in this area to which they replied, the tiles have been like that for as long as I can remember, and yeah, we can do a better job cleaning behind the washers. On 7/11/23 at 9:28 AM, an accumulation of dust and debris was observed on the duct work and piping above each of the dryers. Upon observation staff B stated, we have a company come out every six months to clean the tops and backs of the dryers, but I don't think they do what's overhead. I can talk to maintenance about cleaning these higher areas. On 7/11/23 at 9:30 AM, an overhead pipe above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an effective pest control program so that the facility is free of pests potentially affecting six residents residing in rooms [ROOM NUMBERS]. Findings include: On 7/11/23 at 9:55 AM, during an environmental tour of the facility the surveyor inquired with the Housekeeping Supervisor, staff B, if the facility used the services of a pest control company to which they stated, yes, I know we have, but maintenance would know more about the specifics on it since we have new owners. On 7/11/23 at 11:00 AM, the surveyor knocked on the door of resident room [ROOM NUMBER], announced who they were, and asked permission to enter the room, to which three of three residents responded, yes. On 7/11/23 at 11:01 AM, upon interview with the residents the surveyor asked how they liked their room to which two of three residents stated, We have ants in the bathroom. At this time the surveyor investigated the residents claim but did not find any live or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-02 · tag F0916 — patternEnsure each resident has a room at or above ground level.
What the surveyor found here — the official record, unedited, may be distressing
Based upon observation and interview the facility failed to provide resident bedrooms that are at, or above ground level in six of 70 rooms in the facility (rooms 101, 103, 105, 107, 109, and 111) resulting in the potential for water damage in resident living spaces. Findings include: On 6/25/24 at 1:42 PM, during an environmental tour of the facility six resident rooms (number's 101, 103, 105, 107, 109 and 111) were observed below grade level. The windows of the rooms had a visual line of sight that looked up and out, with the ground leveling out at the base of the windows. On 6/25/24 at 2:10 PM, an interview with the Housekeeping and Laundry Director, staff A, revealed the rooms had been like that for several years, but are no longer in use. During the survey no water damage was observed in these resident rooms.
- No harm found · Bcited before2023-07-12 · tag F0916 — patternEnsure each resident has a room at or above ground level.
What the surveyor found here — the official record, unedited, may be distressing
Based upon observation and interview the facility failed to provide resident bedrooms that are at, or above ground level in six of 70 rooms in the facility (rooms 101, 103, 105, 107, 109, and 111) resulting in the potential for water damage in resident living spaces. Finding include: On 7/12/23 at 10:00 AM, during an environmental tour of the facility six resident rooms (#'s 101, 103, 105, 107, 109 and 111) were observed below grade level. The windows of the rooms had a visual line of sight that looked up and out with the ground leveling out at the base of the windows. On 7/12/23 at 10:00 AM, an interview with the Maintenance Director, staff G, revealed the rooms had been like that for several years since the last remodel. During the survey no water damage was observed in these resident rooms.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.4 | +0.6 vs chain |
| Health inspection | 3 of 5 | 1.9 | +1.1 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 35 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| OM HOLDCO 5 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 04/07/2023 |
| OPTALIS LP INVESTORS 5 LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 10% | since 04/07/2023 |
| SNW LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 30% | since 04/07/2023 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 04/07/2023 |
| PICCININNI, JUDY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/11/2026 |
| CHARLES FRANKLIN LLC | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| CLIFTONLARSONALLEN LLP | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| FORBRIGHT BANK | Organization | ADP OF THE SNF | — | since 01/26/2026 |
| HEMANT SHAH 2018 IRREVOCABLE TRUST | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| OBS OF MI LLC | Organization | ADP OF THE SNF | — | since 12/01/2025 |
| PAAR 108 LLC | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATEL | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATEL | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020 | Organization | ADP OF THE SNF | — | since 12/30/2025 |
| SCHLAUPITZ MADHAVAN | Organization | ADP OF THE SNF | — | since 01/01/2025 |
| ATTO, GHASSAN | Individual | ADP OF THE SNF | — | since 12/01/2025 |
| DENHART, CORINNA | Individual | ADP OF THE SNF | — | since 12/01/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.
15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235439. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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