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Optalis Health and Rehabilitation of Three Rivers

517 S Erie St, Three Rivers, MI 49093 · For profit - Corporation · 100 certified beds · (269) 273-8661 Medicare & Medicaid certified

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Flagged for abuseResident-funds citations (F0565, F0567)4 actual-harm citations$40,700 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0604) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (77) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $40,700 in federal fines (most recent 2025-10-08)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS
Urgent care / clinic
711 S Health Parkway · (269) 349-9745 · Call to confirm hours
Pharmacy
757 S US Highway 131 · (269) 278-6000 · Call to confirm hours
Grocery
350 Johnnycake Ln · (269) 858-3225 · Call to confirm hours
Park
112 Spring St · (269) 273-1845 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%10.8%15.4%better
Long-stay residents who lose too much weight7.6%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.8%0.9%typical
Long-stay residents with a urinary tract infection1.8%1.5%2.0%typical
Long-stay residents with depressive symptoms9.1%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.6%3.0%3.3%worse
Long-stay residents whose ability to walk worsened11.9%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.1%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine82.3%95.0%95.3%worse
Long-stay residents with pressure ulcers7.0%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control22.8%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table9.7%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine80.7%79.5%79.4%typical
Short-stay residents rehospitalized after admission31.1%24.0%22.6%worse
Short-stay residents with an outpatient ER visit20.8%11.7%12.0%worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 122 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.5%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
80.5%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 80.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.5%CMS range 48.9–65.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 8.5–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge80.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge65.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.8%CMS range 3.0–10.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.851.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
0.54
LPN hours/ resident / day
1.87
Aide hours/ resident / day
3.02
Total nurse hours/ resident / day
0.49
RN hoursweekends
47.7%
Total nursing turnover
52.6%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 80.9 residents a day — about 81% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.13 on weekdays — 11% thinner on weekends. RN hours go from 0.67 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2025-12-03)
16
at the previous standard inspection (2024-10-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

77 citations, most serious first. The 14 most serious are shown; the remaining 63 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-30 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #3051796Based on observation, interview and record review, the facility failed to a safe and orderly discharge was in place for 1 of 1 resident (Resident #100) reviewed for discharge, resulting in Resident #100 being abruptly discharged from the facility without adequate outpatient services, community resources, and/or training on medical needs causing increased anxiety, agitation and emotional distress. Findings include:Resident #100: Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included dysphagia (difficulty swallowing), COPD (chronic obstructive pulmonary disease - lung disease that block airflow and makes breathing difficult), depression, anxiety, emphysema (progressive irreversible lung disease in which the tiny air sacs in the lungs are gradually destroyed), acquired absence of part of stomach, pressure ulcer stage 2 sacral region (between the buttocks), chronic pain, retention of urine (inability to pass urine at all), severe protein malnutrition, and cachexia (unintentional weight loss,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2025-10-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2641096.Based on observation, interview, and record review, the facility failed to ensure adequate supervision to prevent resident to resident abuse for 1 resident (Resident #1) of 3 residents reviewed for abuse, resulting in Resident #2 who had a history of delusions, hallucinations and aggression, pushed Resident #1. Resident #1 fell and sustained a closed left femoral neck (hip bone) fracture and subsequent surgical intervention. Findings include: Review of the Facility Report Incident (FRI) initial report to the State Agency on 10/11/2025 revealed {Licensed Practical Nurse (LPN) M} notified the Administrator that at approximately 11:30 AM resident (Resident #1) was observed on the floor near the doorway of resident (Resident #2's) room. Upon assessment, (Resident #1) reported pain in her left hip, accompanied by impaired range of motion. resident was transported to the emergency room for further evaluation. Statements: (LPN M): LPN M reported that during her interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-08 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2616813Based on observation, interview and record review, the facility failed to prevent an unnecessary discharge by providing individualized care for 1 of 1 resident (Resident #101) reviewed for discharge, resulting in Resident #101 being abruptly discharged from the setting in which he was familiar, to an unfamiliar locked memory care unit and subsequently experiencing increased anxiety, agitation and emotional distress requiring pharmacological treatment.Findings include:Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia (general term used for loss of memory, language, thinking skills that interfere with daily life) with behavioral disturbance.Review of a Minimum Data Set (MDS) assessment for Resident #101 with a reference date of 9/11/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 3/15, which indicated the resident was severely cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-02-21 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150239. Based on interview and record review, the facility failed to prevent the use of physical restraint/confinement for 1 (Resident #100) of 3 residents reviewed for abuse, resulting in Resident #100 being confined by a locked wheelchair placed against the nurse's station and restrained into a seated position. Findings include: Review of an admission Record revealed Resident #100 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified psychosis (a mental disorder characterized by a disconnection from reality), vascular dementia (progressive disease resulting in loss of cognitive abilities), and generalized anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #100 with a reference date of 11/29/24, revealed a Brief Interview for Mental Status (BIMS) score of 5/15 which indicated Resident #100 was severely cognitively impaired. Section GG of the MDS revealed Resident #100 could walk 50' independently, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #3051796Based on interview and record review, the facility failed to adhere to the applicable components of the discharge summary for 1 (Resident #100) of 1 resident from the facility resulting in incomplete documentation that ensured the resident, family and outside health care providers were aware of Resident #100's medical needs. Findings include:Resident #100: Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included dysphagia (difficulty swallowing), COPD (chronic obstructive pulmonary disease - lung disease that block airflow and makes breathing difficult), depression, anxiety, emphysema (progressive irreversible lung disease in which the tiny air sacs in the lungs are gradually destroyed), acquired absence of part of stomach, pressure ulcer stage 2 sacral region (between the buttocks), chronic pain, retention of urine (inability to pass urine at all), severe protein malnutrition, and cachexia (unintentional weight loss, muscle wasting, and loss of fat which cannot be reversed by eating more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-06-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3002412Based on observation, interview, and record review, the facility failed to provide the necessary care and services to prevent, treat, and promote healing of pressure ulcers in 1 of 2 residents (Resident #106) reviewed for pressure ulcers, resulting in the lack of repositioning and implementation of care planned interventions, delayed healing of pressure ulcers for the resident, and the potential for infection and the development of new ulcers.Findings include: Resident #106: Review of an admission Record revealed Resident #106 was a female, with pertinent diagnoses which included pressure ulcer of sacral region (triangular bone at the base of the spine between lower back and tailbone), protein calorie malnutrition, sepsis (extreme life threatening response to an infection), diabetes, quadriplegia (partial or total loss of function in all four limbs and the torso), and high blood pressure. Review of Care Plan for Resident #106 dated 11/3/25 revealed the focus, .ADL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #3051796Based on interview and record review, the facility failed to provide medically related social services to support the physical and psychosocial health of 1 (Resident #100) of 3 residents reviewed for social services resulting in a lack of advocacy for Resident #100's rights during the discharge planning process. Findings include:Resident #100: Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included dysphagia (difficulty swallowing), COPD (chronic obstructive pulmonary disease - lung disease that block airflow and makes breathing difficult), depression, anxiety, emphysema (progressive irreversible lung disease in which the tiny air sacs in the lungs are gradually destroyed), acquired absence of part of stomach, pressure ulcer stage 2 sacral region (between the buttocks), chronic pain, retention of urine (inability to pass urine at all), severe protein malnutrition, and cachexia (unintentional weight loss, muscle wasting, and loss of fat which cannot be reversed by eating more calories or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · F2026-04-02 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #2803349.Based on interview and record review the facility failed to ensure the Director of Nursing (DON) of record worked full time defined as 40 hours a week for 3 weeks (from 3/2/2026 to 3/22/2026) resulting in the potential for unmet care needs for all residents who resided in the building during those weeks. Findings include:During an interview on 3/27/2026 at 1:08 PM, Former Maintenance Director (FMD) II stated DON B's license was used as the DON of record on 3/3/2026 but she didn't start working full time in the facility until 3/23/2026. FMD II stated that the staff reported to Agency Licensed Practical Nurse (LPN) FF during this time which didn't meet regulations since the facility staff needed to report to a Registered Nurse (RN). Upon entrance to the facility on 3/31/2026 at 8:00 AM, Corporate HR (CHR) EE reported that DON B's date of hire was 3/3/2026 but she didn't officially start full time at the facility until 3/23/2026. CHR EE said before 3/23/2026 DON B was very part time about 6 hours a week. During an interview on 3/31/2026 at 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2736915.Based on interview and record review, the facility failed to honor resident preferences regarding heating/reheating his favorite foods brought in by family in 1 (Resident #1) of 3 residents reviewed for resident rights resulting in feelings of frustration, not being able to enjoy his favorite foods and potentially causing further weight loss. Findings include: Resident #1(R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1's initial admission date to the facility was on 6/26/2025 with pertinent diagnoses including Alzheimer's Disease (neurological disorder characterized by memory loss, cognitive decline and brain shrinkage), depression and severe protein calorie malnutrition (deficiency of protein, carbohydrates and fats leading to severe wasting, weight loss and edema). Brief Interview for Mental Status (BIMS) reflected a score of 2 out of 15 which indicated R1 was severely cognitively impaired. R1started Hospice care on 1/24/2026 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a fall care plan for 2 residents (Resident #2, Resident #3) of 3 residents reviewed for fall care plan revision resulting in the potential for inaccurate care interventions that could potentially cause further falls. Findings include: Resident #2 (R2)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R2's pertinent diagnoses included history of falling, muscle weakness, left femur fracture (thighbone fracture) and cervical vertebrae fracture (neck fracture). Brief Interview for Mental Status (BIMS) reflected a score of 13 out of 15 which indicated R2 was cognitively intact.During an interview on 3/31/2026 at 2:12 PM, R2 stated that he had a neck fracture before he came to the facility and then he was set to go home from the facility and he had another fracture when he was out at a restaurant with friends. R2 said he had a few falls at the facility too. Review of the fall report dated 2/9/2026 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2732469.Based on interview and record review, the facility failed to maintain complete and accurate medical records for bowel and bladder in 1 resident (Resident #1) of 3 residents reviewed for ADLs (Activities of Daily Living) resulting in incomplete information in the medical record and not knowing if a resident received appropriate care.Findings include: Resident #1(R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1's initial admission date to the facility was on 6/26/2025 with pertinent diagnoses including Alzheimer's Disease (neurological disorder characterized by memory loss, cognitive decline and brain shrinkage), depression and severe protein calorie malnutrition (deficiency of protein, carbohydrates and fats leading to severe wasting, weight loss and edema). Brief Interview for Mental Status (BIMS) reflected a score of 2 out of 15 which indicated R1 was severely cognitively impaired. R1started Hospice care on 1/24/2026 and discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety, resulting in the increased potential of food borne illness among all residents that consume food from the kitchen.Findings include: During the initial kitchen tour with Dietary Manager (DM) HH on 12/01/2025 at 8:59 AM, the following items were found:In the walk-in refrigerator: A big bag of spring mix salad mix that was wilted with some brown lettuce pieces and a best by date of 11/20/2025.In the kitchen area: On the counter, a big plastic clear container of thickener that had caked on thickener on the outside of the container with no label and date. In the reach in refrigerator: 3 side salads in small bowls on a tray which were not covered individually and had parchment paper lying on top of it and was dated 11/29/2025. At 8:55 AM on 12/2/25, a follow up tour of the kitchen started. At 9:04 AM on 12/2/25, an interview with Dietary Manager (DM) HH found that most food products are dated for a three-day discard or staff follow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-03 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Medical Director was a meaningful participant during QAPI (Quality Assurance and Performance Improvement) meetings, resulting in the potential for lack of coordination of resident care policies and overall medical care that could affect all 82 residents residing in the facility. Findings include: In an interview on 12/03/2025 at 1:31 PM, Nursing Home Administrator (NHA) A reported that the facility had three different Medical Directors (MD) in the past 6 months. The current MD (MD LL) had been in place since the middle of September 2025. NHA A reported that MD LL is only in the facility on Wednesdays and did not attend the QAPI meeting on Tuesday, 9/30/25. NHA A reported that MD LL was not present for the most recent QAPI meeting on Friday 10/31/25 because he was not in the facility, but that he had reviewed the meeting minutes, therefore he signed the attendance sheet. In an interview on 12/03/2025 at 2:42 PM, MD LL reported that he could not remember if he had attended a QAPI meeting at the facility and cannot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-03 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to obtain informed consent for psychotropic medications for 2 (Resident #69, #7) out of 5 residents reviewed for psychotropic medications. This deficient practice resulted in the lack of communication/education to the resident/resident representatives for initiation and/or dose changes of psychotropic medications.Findings include:Resident #69: Review of an admission Record revealed Resident #69 was a male with pertinent diagnoses which included major depressive disorder, anxiety, high cholesterol, drug induced dyskinesia (involuntary movement disorder caused by antipsychotics use), diabetes, malnutrition, and paranoid schizophrenia (persistent delusions and hallucinations due to a chronic brain disorder that affects how a person thinks, feels, and behaves, leading to distorted perceptions of reality). Review of Care Plan for Resident #69 revealed the focus, .(Resident #69) is at risk for adverse effects r/t (related to) antipsychotic medications. with the intervention .AIMS (Abnormal Involuntary Movement Scale-assess for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 63 citations
  • Potential for harm · E2025-12-03 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to address and resolve grievances reported in Resident Council Meetings as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration. Findings include:During a confidential Resident Council meeting on 12/02/2025 at 10:34 AM, 6 of 12 residents stated that management didn't follow up on concerns that they brought up in Resident Council meetings and individual concerns that came from the meetings.One resident stated that she didn't hear anything back about her grievances, so she doesn't fill them out anymore.Three residents stated that management did not resolve all of the grievances, only parts of it so they don't get a resolution on everything. One resident stated Nothing becomes of what you write in the concern form. They don't care. It's like talking to the wind.10 of 12 residents stated that food tickets were not read correctly and as a result aren't being followed. The residents said this had been a concern for several months. Review of the Resident Council…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a safe, clean, homelike environment in 3 of 4 residents (Resident #19, #39, & #69) reviewed for environmental concerns, and maintain cleanliness of storage closets containing resident supplies, resulting in the potential for resident dissatisfaction, injury, and respiratory complications due to dust buildup. Findings include:Resident #19 Review of an admission Record revealed Resident #19 was a male, with pertinent diagnoses which included obstructive lung disease, heart failure, a seizure disorder, gastroparesis (a chronic condition where the stomach empties too slowly due to damaged nerves or muscles), gastrostomy status (an opening in the stomach where a feeding tube is inserted), history of traumatic brain injury, and presence of a tracheostomy (an opening in the neck to the trachea through which a tube is inserted to provide an airway). Review of a Minimum Data Set (MDS) assessment for Resident #19, with a reference date of 9/20/25, revealed he had severe cognitive impairment. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promote dignity in 2 of 4 residents (Resident #48, #69) reviewed for dignity/respect, resulting in long wait times for assistance, feelings of frustration, and dissatisfaction with care. Findings include:Resident #48 Review of an admission Record revealed Resident #48 was a female, with pertinent diagnoses which included peripheral vascular disease, high blood pressure, atrial fibrillation (an irregular heart rhythm that results in poor blood flow), heart failure, irritable bowel syndrome (a chronic disorder causing symptoms such as abdominal cramping, gas, and changes in bowel habits), and neuromuscular dysfunction of the bladder (occurs when nerve damage interferes with the bladder's ability to store and release urine properly). Review of a Minimum Data Set (MDS) assessment for Resident #48, with a reference date of 11/17/25, revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total score of 15, which indicated moderate cognitive impairment. In an interview on 12/1/25 at 10:22 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure residents medication was not left at bedside in 1 of 4 residents (Resident #69) reviewed for medication administration, when licensed nursing staff failed to ensure that Resident #69's medications were administered as ordered and per facility policy. Findings include:Resident #69: Review of an admission Record revealed Resident #69 was a male with pertinent diagnoses which included major depressive disorder, anxiety, high cholesterol, drug induced dyskinesia (involuntary movement disorder caused by antipsychotics use), diabetes, malnutrition, and paranoid schizophrenia (persistent delusions and hallucinations due to a chronic brain disorder that affects how a person thinks, feels, and behaves, leading to distorted perceptions of reality). During an observation on 12/02/2025 at 2:08 PM, This writer observed a medication cup on the resident's tray table with an unidentified pill in the cup which was a reddish-brown color and had a stamp on the pill. Noted: The medication cup and pill were not on the tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate bariatric bed and assistive devices were available for use to promote independence for 1 resident (Resident #7) of 1 resident reviewed for accommodation of needs, resulting in the development of a stage 3 pressure ulcer. Findings include: Resident #7: Review of an admission Record revealed Resident #7 was a male with pertinent diagnoses which included contracture of muscle, left ankle and foot, contracture of muscle, right ankle and foot, anxiety disorder, muscle loss, stroke, severe obesity with low oxygen levels due to failure to breath deep enough, pressure ulcer stage 3, and Parkinson's disease. Review of Care Plan for Resident #7 initiated on 5/14/24, revealed the focus, .The resident has potential impairment to skin integrity r/t (related to) impaired mobility, obesity, and diabetes . with the intervention .The resident needs pressure relieving/reducing mattress to protect the skin while in bed .Turn/Reposition resident regularly to relieve pressure points .Use a draw sheet or lifting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a person-centered care plan related to contact precautions for 1 resident (Resident #53) of 18 reviewed for person centered care plans resulting in the potential for unmet care needs of the resident.Findings include:Resident #53 (R53)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R53 admitted to the facility on [DATE] with pertinent diagnoses including depression, anxiety and Clostridium Difficile (C-diff, a bacterium that causes diarrhea and potentially life-threatening inflammation of the colon). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R53 was cognitively intact (13 to 15 cognitively intact).During an observation on 12/01/2025 at 9:53 AM, there was a contact precautions sign posted outside R53's door. During an interview on 12/01/2025 at 9:56 AM, R53 stated that he had C-diff 4 separate times and had it before he was admitted to the facility. R53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents received care by qualified persons in 1 of 5 residents (Resident #13) reviewed for psychotropic medications, when nursing staff completed Resident #13's Psychotropic Medication Review for GDR (Gradual Dose Reduction) assessment without involvement from the physician or nurse practitioner, resulting in an incomplete GDR assessment for Resident #13.Findings include: According to the facility's policy Psychotropic Medication Use dated 1/10/24 revealed, .Residents who use psychotropic medications will receive gradual dose reductions, unless clinically contraindicated, in efforts to discontinue the medication when appropriate.For any resident who is receiving a psychotropic medication to treat a disorder other that expressions of indications of distress related to dementia (examples include, schizophrenia, bipolar mania, depression with psychotic features, or another medical condition other than dementia, which may cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure indwelling catheter care was completed, monitored urinary output, ensured securement device positioning, and the urinary drainage bag was not resting on the floor for 1 (Resident #70) of 1 resident reviewed for indwelling catheter care, resulting in the potential of a urinary tract infection. Findings include: Review of [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 68514-68515). Elsevier Health Sciences. Kindle Edition, revealed .Securing indwelling catheters reduces risk of urethral trauma, urethral erosion, CAUTI (Catheter-Associated Urinary Tract Infection), or accidental removal .A CAUTI (Catheter associated urinary tract infection), or a UTI (urinary tract infection) associated with a catheter, is common if you have an indwelling catheter inside your urethra.Symptoms are similar to a general UTI and include bloody or cloudy urine, gritty particles…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer oxygen therapy and provide respiratory care per physician order and professional standards of practice in 1 of 1 resident (Resident #19) reviewed for respiratory care, resulting in the potential for decreased oxygen levels and respiratory complications.Findings include:Resident #19 Review of an admission Record revealed Resident #19 was a male, with pertinent diagnoses which included obstructive lung disease, heart failure, a seizure disorder, history of traumatic brain injury, and presence of a tracheostomy (an opening in the neck to the trachea through which a tube is inserted to provide an airway). Review of a Minimum Data Set (MDS) assessment for Resident #19, with a reference date of 9/20/25, revealed he had severe cognitive impairment, utilized oxygen therapy, and required tracheostomy care. Review of a current Care Plan for Resident #19 revealed the focus .The resident has altered respiratory status/difficulty breathing (related to) tracheostomy, COPD (obstructive lung disease) . initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement Enhanced Barrier Precautions (EBP) (an infection control measure designed to reduce the transmission of multidrug-resistant organisms (MDROs) in nursing homes) for 2 residents (Resident #94 & #19) of 6 residents reviewed for infection control and prevention, resulting in the potential for the spread of MDROs among a vulnerable population of residents.Findings include:Resident #94 Review of an admission Record revealed Resident #94 was admitted to the facility on [DATE]. Review of Resident #94's Physician Orders revealed, Enhanced Barrier Precautions: Indwelling medical device. Active on 12/2/25. During an observation on 12/03/2025 at 9:51 AM, a small sign in the hallway outside of Resident #94's room indicated EBP was in place. Certified Nursing Assistant (CNA) M was observed walking into the room to provide morning cares and get the resident up for therapy. CNA M donned gloves but did not put on a gown, then proceeded to change the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to track and offer the pneumococcal vaccine for 1 (Resident #7) of 5 residents reviewed for immunizations, resulting in a delay of Resident #7, to be given the opportunity to receive or decline the pneumococcal vaccination.Findings include: In an interview and record review on 12/4/25 at 12:08 PM, Infection Preventionist (IFP) D reviewed Resident #7's age was [AGE] years old, review of the Immunization Record and it revealed, Resident #7 had received the not received the Prevnar 13 on 01/29/2017 and PPSV 23 (Pneumococcal) Dose on 08/14/2010. CV 20 or PCV 21. IFP D reviewed the medical record and was unable to locate a consent or declination for the immunization. According to the Centers for Disease Control and Prevention (CDC) PCV20 Vaccination for Adults 50 Years and Older dated 12/05/25, revealed, .Routine vaccination: Adults 50 years or older who have- Previously received both PCV13 and PPSV23, AND NO PPSV23 was received at age [AGE] years or older: 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-22 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1) provide the resident representative a written notice for a bed hold upon a transfer to the hospital and 2) follow up with the resident/responsible party and document the follow up in the resident's medical chart for 1 resident (Resident #1) of 1 resident reviewed for hospital transfers resulting in the potential for a resident and/or resident's representative being uninformed of the bed hold policy.Findings include: Resident #1 (R1)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R1's initial admission date to the facility was on 10/16/2024 with pertinent diagnoses including dementia (decline in mental abilities such as memory, thinking and reasoning that is severe enough to interfere with daily life) and depression. Brief Interview for Mental Status (BIMS) reflected a score of 4 out of 15 which indicated R1 was severely cognitively impaired (00 to 07 is severe cognitive impairment). R1 was transferred to the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2616813Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from resident-to-resident verbal abuse for 2 (Resident #101 and Resident #100) of 3 residents reviewed for abuse, resulting in Resident #101 experiencing verbal threats, insults and mocking by Resident #100. Findings include:Resident #100 Review of an admission Record revealed Resident #100 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Borderline intellectual functioning (indicating cognitive abilities below average, but not low enough to be classified as an intellectual disability), bipolar disease (a mental health condition that causes extreme mood swings), and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #100 was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the State Agency for 2 (Resident #100 and Resident #101) of 2 residents reviewed for abuse. Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Borderline intellectual functioning (indicating cognitive abilities below average, but not low enough to be classified as an intellectual disability), bipolar disease (a mental health condition that causes extreme mood swings), and anxiety disorder.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #100 was cognitively intact.In an interview on 10/6/25 at 11:18 AM, Resident #100 reported she was involved in an incident with Resident #101, and he continued to make her angry. Resident #100 stated I told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an allegation of abuse for 2 (Resident #100 and Resident #101) of 2 residents reviewed for abuse resulting in the potential for allegation to not be thoroughly investigated and further abuse to occur. Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Borderline intellectual functioning (indicating cognitive abilities below average, but not low enough to be classified as an intellectual disability), bipolar disease (a mental health condition that causes extreme mood swings), and anxiety disorder.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #100 was cognitively intact.In an interview on 10/6/25 at 11:18 AM, Resident #100 stated I told him (Resident #101) if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure proper discharge notification was completed for 1 resident (Resident #101) of 2 residents reviewed for the discharge process, resulting in Resident #101's Durable Power of Attorney (DPOA) GG not receiving written notification of the reason for discharge and the right to appeal.Findings include:Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia (general term used for loss of memory, language, thinking skills that interfere with daily life) with behavioral disturbance.Review of a Minimum Data Set (MDS) assessment for Resident #101 with a reference date of 9/11/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 3/15, which indicated the resident was severely cognitively impaired. Section E of the MDS revealed Resident #101 did not display the presence of wandering during the 7-day assessment period.Review of a Care Plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement person centered individualized care plan interventions for 2 (Resident #100 and Resident #101) of 5 residents reviewed for person centered individualized care plans resulting in the potential for residents to not attain or maintain their highest practicable physical, mental, and psychosocial well-being.Findings include:Resident #100Review of an admission Record revealed Resident #100 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Borderline intellectual functioning (indicating cognitive abilities below average, but not low enough to be classified as an intellectual disability), bipolar disease (a mental health condition that causes extreme mood swings), and anxiety disorder.Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #100 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2616813Based on interview and record review, the facility failed to provide medically related social services to support the mental and psychosocial health of 2 (Resident #101 and Resident # 100) of 3 residents reviewed for social services resulting in a lack of advocacy for Resident #101's rights, and a lack of individualized behavior management interventions and discharge planning for Resident #100 and Resident #101.Findings include:Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia (general term used for loss of memory, language, thinking skills that interfere with daily life) with behavioral disturbance.Review of a Minimum Data Set (MDS) assessment for Resident #101 with a reference date of 9/11/25, revealed a Brief Interview for Mental Status (BIMS) assessment score of 3/15, which indicated the resident was severely cognitively impaired. Section E of the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain clear and accurate medical records for 2 (Resident #100 and Resident #101) of 5 residents reviewed for clear and accurate medical records resulting in an incomplete reflection of resident's behaviors, ongoing care needs, and the need for Resident #101 to discharge from the facility. Findings include:Resident #100 Review of an admission Record revealed Resident #100 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Borderline intellectual functioning (indicating cognitive abilities below average, but not low enough to be classified as an intellectual disability), bipolar disease (a mental health condition that causes extreme mood swings), and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/19/25 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #100 was cognitively intact. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1213927.Based on interview and record review, the facility failed to protect the resident's right to be free from verbal abuse by staff for 1 resident (Resident #101) of 4 residents reviewed for abuse, resulting in Licensed Practical Nurse (LPN) K intimidating and threatening to take away the resident's phone and the potential for psychosocial harm.Findings include:Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: legal blindness, cerebral palsy (neurological disorder that affects movement, posture and muscle coordination), post-traumatic stress disorder, anxiety, bipolar disorder (mental health condition characterized by extreme mood swings), blood cancer and seizure disorder. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 5/22/25 revealed a Brief Interview for Mental Status (BIMS) score of 9, out of a total possible score of 15, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1213992,1213991, and 2570298.Based on observation, interview and record review the facility failed to ensure a resident received care in accordance with physician orders and professional standards of care in 1 resident (Resident #101) of 12 residents reviewed for quality of care, resulting in failure to adequately monitor Resident #101 with a history of recurrent Urinary Tract Infection (UTI), failure to accurately identify symptoms of UTI and provide necessary treatment, and failure to ensure hospital discharge physician orders for treatment of UTI were followed, resulting in Resident #101 requiring hospital intervention multiple times to receive treatment for UTI and the potential for negative resident outcomes.Findings include:Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: legal blindness and cerebral palsy (neurological disorder that affects movement, posture and muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1213992.Based on interview and record review, the facility failed to provide medically related social services to attain and maintain the highest practicable physical, mental and psychosocial well-being for 1 resident (Resident #112) of 3 residents reviewed for social services, resulting in Resident #112 not receiving assistance with identifying community placement options and completion of the application process based upon the resident's expressed desire to discharge to the community, and not receiving timely quarterly care conference. Findings include:Resident #112Review of an admission Record revealed Resident #112 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #112, with a reference date of 7/2/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #112 was cognitively intact. In Section Q - Participation in Assessment and Goal Setting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150000. Based on interview and record review the facility failed to prevent the misappropriation of scheduled narcotic medication for 2 (R111 and R103) of 3 residents reviewed for misappropriation of property, resulting in the potential for ongoing misappropriation of narcotic medications. Findings include: R110 & R111 Review of R111's medical record Census revealed STOP BILLING on 12/31/24. Review of R111's Controlled Drug Receipt/Record/Disposition Form dated 1/12/25 revealed at 9:00 AM, RN T had removed 1 Morphine Sulfate 30 mg ER tablet from the card and indicated Medication Error. It was noted R111 had been discharged from the facility on 12/31/24, 13-days prior to the misappropriation. Review of the Medication Error Report dated 1/12/2025 at 10:00 AM revealed, In resident's (R#110) room .Resident due for Morphine 15 mg. Nurse pulled 30 mg dose from wrong card (#R111's) and gave to resident. Residents unable to follow conversation with nurse explaining what error…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adhere to nursing professional standards related to documentation of medication administration for 2 of 3 (Resident #206 and Resident #110) residents reviewed for medication administration documentation, resulting in a potential for missing controlled substances and inaccurate medication administration. Findings include: Resident #206 Review of an admission Record revealed Resident #206 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: anxiety disorder (mental health condition characterized by excessive and persistent worry, feat and unease that can significantly interfere with daily life. Review of a Minimum Data Set (MDS) assessment for Resident #206 with a reference date of 3/26/25, revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #206 was cognitively intact. Section D of the MDS revealed Resident #206 had thoughts of harming himself during 2-6 days of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00149896 Based on interview, and record review, the facility failed to comprehensively assess and prescribe appropriate treatment for 1 (Resident #103) of 3 residents reviewed for change of condition, resulting in Resident #103 being hospitalized with aspiration pneumonia. Findings include: Review of an admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: major depressive disorder, recurrent, severe with psychotic symptoms (serious mental health condition characterized by persistent low mood and other symptoms that significantly interfere with daily life). Review of a Minimum Data Set (MDS) assessment for Resident #103 with a reference date of 11/8/24, revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #103 was moderately cognitively impaired. Review of a Behavior Health Progress Note for Resident #103, with a reference date of 1/21/25 revealed He (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to remove and safely dispose of discharged resident controlled substance medication in 1 of 3 residents (R111) reviewed for medication storage and disposal, resulting in diversion and/or misappropriation. Findings include: Review of facility policy, Medication Disposal, Destruction, and Sending Home with Resident, date approved 4/1/2022, revealed, Policy: The medications of residents who are .discharged , or medication that has been discontinued will be removed from the facility in accordance with local, State, and Federal regulations .the medication should be removed from the medication storage area(s) .This includes .medication carts .When a resident is discharged .The controlled medications being destroyed by the facility will be destroyed by two or more licensed personnel as designated by the Director of Nursing (DON) .When a resident is transferred out to the hospital. All medications prescribed for the resident will be placed in a medication room up to 14 days after transfer . R110 Review of R110's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the identification and timely reporting of an injury of unknown origin in one Resident (#100) of three residents reviewed for reporting, resulting in the potential for unidentified abuse or neglect and further exposure to abusive situations. Findings include: Resident #100 Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included: age-related osteoporosis with current pathological fracture, left femur, initial encounter for fracture (Onset Date 10/15/24) and vascular dementia. Review of a Minimum Data Set (MDS) assessment for Resident #100, with a reference date of 9/10/24 revealed a Brief Interview for Mental Status (BIMS) score of 4, out of a total possible score of 15, which indicated Resident #100 was severely cognitively impaired. Review of a Facility Reported Incident (FRI) document for Resident #100 revealed, Type of Alleged Incident: Injury of Unknown Source .Date/Time Incident Discovered: 10/15/2024 07:30 PM Date/Time Incident Occurred: 10/15/2024 07:30 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: (1) effectively clean and maintain food service equipment, and (2) date mark all potentially hazardous ready-to-eat food products effecting 82 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 09/26/24 at 09:00 A.M., A comprehensive tour of the food service was conducted with Corporate Director of Food and Nutrition Services GGG. The following items were noted: Six color coded (beige, yellow, purple, blue, white, red) cutting boards were observed severely (etched, scored, worn) resting upon the storage rack, adjacent to the hand sink. The oven backsplash panel was observed severely soiled with accumulated and encrusted food residue. The griddle surface corners and side panel plates were also observed severely soiled with accumulated and encrusted food residue. The Vulcan convection oven interiors were observed severely soiled with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement comprehensive care plans in 6 of 22 residents (Resident #46, #29, #19, #42, #41, & #51) reviewed for comprehensive care plans, resulting in the potential for unmet medical, physical, mental, and psychosocial needs. Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.18.11, Chapter 4: Care Area Assessment (CAA) Process and Care Planning, dated October 2023, revealed .the comprehensive care plan is an interdisciplinary communication tool. It must include measurable objectives and time frames and must describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The care plan must be reviewed and revised periodically, and the services provided or arranged must be consistent with each resident's written plan of care . According to [NAME], [NAME] A.; [NAME], [NAME] Griffin;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #5 Review of an admission Record revealed Resident #5 was a female, with pertinent diagnoses which included chronic respiratory failure, muscle weakness, anemia, morbid obesity, peripheral vascular disease (PVD), high blood pressure, diabetes, seizure disorder, neuropathy (weakness, numbness, and pain from nerve damage), and major depression. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 8/21/24, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was cognitively intact. Review of a current Care Plan for Resident #5 revealed the focus .(Resident #5) has an ADL (Activities of Daily Living) Self care deficit as evidenced by weakness r/t (related to) morbid obesity, Chronic respiratory failure, PVD, Idiopathic neuropathy . initiated 4/2/24, with interventions which included .Assist to bathe/shower as needed . initiated 6/7/24, and .assist x 1 with bathing, dressing and grooming needs . initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    In an interview on 09/25/24 at 10:29 AM, Licensed Practical Nurse (LPN) I reported the agency had been brought in the last few weeks, the Director of Nursing and the Administrator left, and a bunch of nurses left after they did. During an observation on 09/27/24 09:41 AM, review of the resident listing revealed C Hallway had 18 residents with one CNA to provide care for them. The schedule indicated it was a split assignment but this writer did not observed the split CNA on the hallway throughout the observations the whole day. In an interivew on 09/27/24 at 09:45 AM, Anonymous LLL when queried reported the C Hallway always had one CNA. The CNAs never got breaks because there was not enough staff to cover. In an interview on 09/27/24 06:26PM, Anonymous LLL reported the administration staff would never come to the hallway to assist the nursing staff unless the surveyors were in the building. The situation in the facility was so bad many of the CNAs had quit or went as needed, and the facility couldn't get anyone to work. The residents were not taken care of and not getting the showers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-01 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure annual competency evaluations were completed for 3 certified nursing assistants (CNAs) of 5 reviewed for annual competency evaluations resulting in the potential for unmet resident care needs. Findings include: On 10/1/24 at 10:15 AM., employee education files provided by Nursing Home Administrator (NHA) A for 5 CNAs were reviewed for annual competency evaluations; no annual competency evaluations were noted in the files. In an interview on 10/1/24 at 10:55 AM., Human Resources/Payroll (HR/P) MM reported that annual competency evaluations for CNAs was done electronically. HR/P MM reported that the director of nursing (DON) was responsible for the CNA evaluations. HR/P 'MM reported the DON was notified electronically when a CNAs evaluation was due, and it should be completed electronically. HR/P MM reported when the manager had completed the evaluation the CNA was notified electronically that it was ready for review. On 10/1/24 at 11:00 AM., HR/P MM provided an annual competency evaluation for a CNA with a date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications remained safely stored in 2 of 4 medication carts, resulting in the potential missing medications. Findings include: Review of the policy/procedure Medication Administration, dated 8/7/23, revealed .POLICY OVERVIEW: Lock medication cart when not in direct view of nurse administering medications . In an observation on 9/26/24 at 9:34 AM, noted the C Hall medication cart was unlocked, with no staff present nearby (not in direct view of nurse administering medications). In an observation on 9/26/24 at 9:37 AM, Agency Registered Nurse (RN) XX returned to and locked the C Hall medication cart. Agency RN XX reported today was her first day at the facility. In an observation on 10/1/24 at 12:30 PM, noted the C Hall medication cart was unlocked, with no staff present nearby (not in direct view of nurse administering medications). In an observation on 10/1/24 at 12:34 PM, Director of Nursing (DON) B approached and locked the C Hall medication cart. DON B reported the nurse on C Hall today was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00147064 Based on interview, observation, and record review, the facility failed to:1.) implement effective infection control to prevent the spread of COVID-19 and, 2.) maintain effective Enhanced Barrier Precautions (EBP) for 3 of 21 residents (Resident #23, #17, and #51) reviewed for infection control, resulting in the potential for the continued spread of COVID-19 with negative resident outcomes and the increased risk for the transmission/transfer of pathogenic organisms and cross contamination between residents. Findings include: Review of the COVID Positive list of residents received on 9/27/24, revealed, there were 50 COVID positive residents out of a census of 82 at entry. During an observation on 09/25/24 at 09:21 AM, There were yellow Stop Signs posted on the wall for Rooms D-106 and D-109 with no other signage which indicated the appropriate PPE (personal protective equipment) to wear or to see a nurse prior to entering a room. There were no PPE carts/bins outside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 82 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, decreased air quality, and cross-connections between the potable (drinking) and non-potable (non-drinking) water supplies. Findings include: On 09/26/24 at 01:30 P.M., The facility grounds oxygen storage building interior was observed soiled with dead leaves, paper products, plastic products, etc. The storage building interior flooring surface was also observed soiled with accumulated dust and dirt deposits. On 09/26/24 at 03:35 P.M., A common area environmental tour was conducted with Environmental Services Director EE. The following items were noted: A-B Shower Room: 1 of 4 return-air-exhaust ventilation grills were observed heavily soiled with dust and dirt deposits. 1 of 2 shower stall wand assemblies were observed missing an atmospheric vacuum breaker. C-D Shower Room: The hand sink basin waste drain and faucet assembly were observed leaking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote dignity and respect in 2 of 7 residents (Resident #44 and Resident #58) reviewed for dignity, resulting in the potential for feelings of diminished self-worth, sadness, and anxiety. Findings include: Review of Fundamentals of Nursing ([NAME] and [NAME]) 8th edition revealed, Promote Dignity and Self-Esteem. A sense of dignity includes a person's positive self-regard .attending to the patient's physical appearance promotes dignity and self-esteem. Cleanliness, absence of body odors, and attractive clothing give patients a sense of worth . [NAME], P. A., [NAME], A. G., Stockert, P. A., & Hall, A. (2014). Fundamentals of Nursing (8th ed.). St. Louis: Mosby. p. 721. Resident #44 Review of an admission Record revealed Resident #44 was a male, with pertinent diagnoses which included cerebral infarction (stroke), depression, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #44, with a reference date of 9/5/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to determine the safety of self-administration of medication in 1 of 6 residents (Resident #5) reviewed for medication administration, resulting in the potential for complications for Resident #5's medical condition. Findings include: Review of the policy/procedure Medication Administration, dated 8/7/23, revealed .POLICY OVERVIEW: To safely and accurately prepare and administer medication according to physician order, professional standards of practice, and resident needs .Remain with resident until administration of medication is complete . Review of an admission Record revealed Resident #5 was a female, with pertinent diagnoses which included chronic respiratory failure, muscle weakness, anemia, morbid obesity, peripheral vascular disease (PVD), high blood pressure, diabetes, seizure disorder, neuropathy (weakness, numbness, and pain from nerve damage), and major depression. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 8/21/24, revealed a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to honor resident choices in 2 (Resident #14 and Resident #42) of 7 residents reviewed for self-determination resulting in feelings of anger and frustration. Findings include: Resident #14 Review of an admission Record revealed Resident #14 had pertinent diagnoses which included: Type 2 diabetes (a condition that occurs when the body is unable to use insulin resulting in persistently high blood sugar levels). Review of a Minimum Data Set (MDS) assessment for Resident #14, with a reference date of 9/22/24 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #14 was cognitively intact. On 9/26/24 at 9:26 AM., Resident #14 reported she was no longer able to access the vending machines and that made her angry. Resident #14 reported the vending machines were moved to the employee break room and residents no longer had access to them. Review of Order Summary for Resident #14 revealed .cardiac/diabetic diet, regular texture, thin consistent .ordered 9/23/2024 . Resident #42 Review of an admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00146657 Based on interview and record review the facility failed to ensure mail was delivered to 1 (Resident #42) of 1 resident reviewed for mail delivery resulting in feeling of anger and frustration. Findings include: Resident #42 Review of an admission Record revealed Resident #42 had pertinent diagnoses which included: acquired absence of the right and left legs above the knee. Review of a Minimum Data Set (MDS) assessment for Resident #42, with a reference date of 8/17/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #14 was cognitively intact. In an interview on 9/26/24 at 8:30 AM., Resident #42 reported she did not have her mail delivered for 4 days in August, 2024. In an interview on 9/27/24 at 1:11 PM., Receptionist (R) KK reported the mail was delivered to her, she sorted it and then provided resident mail to the activities department. R KK reported in August of 2024 the mail was given to the nursing home administrator to be logged before the administrator gave the mail to the activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update/revise a comprehensive care plan after a change in resident condition in 2 of 22 residents (Resident #44 & #14) reviewed for comprehensive care plans, resulting in an inaccurate reflection of the resident's status, and the potential for unmet medical, physical, mental, and psychosocial needs. Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.18.11, Chapter 4: Care Area Assessment (CAA) Process and Care Planning, revealed .the comprehensive care plan is an interdisciplinary communication tool. It must include measurable objectives and time frames and must describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The care plan must be reviewed and revised periodically, and the services provided or arranged must be consistent with each resident's written plan of care . According to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement care planned intervention and updated interventions after a fall to maintain safety in 1 of 4 residents (Resident #80) reviewed for falls, resulting in the potential for injury and continued falls. Findings include: Resident #80: Review of an admission Record revealed Resident #80 was a female with pertinent diagnoses which included diabetes, stroke with left sided weakness, and high blood pressure. Review of current Care Plan for Resident #80, revised on 10/1/24, revealed the focus, .At risk for falls due to history of falls, poor safety awareness, unsteady gait, hx (history) of CVA (cerebral vascular accident) . with the intervention .Bed in low position when resident is in bed . Review of Kardex for Resident #80 dated 10/1/24, revealed, .Safety: Bed in low position when resident is in bed .hipsters on at all times .signage at bedside to encourage resident to call for assistance prior to transferring .toilet frequently with cares . Review of Incident Reports dated 8/3/24 at 1:45 PM, 8/5/24 at 3:50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that pneumococcal vaccines were offered to one resident (Resident #51) of five residents reviewed for pneumococcal vaccinations, resulting in the resident potentially acquiring and experiencing complications related to pneumonia. Findings include: Resident #51 (R51) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R51 admitted to the facility on [DATE] with diagnoses of type 1 diabetes, anxiety and depression. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R51 was cognitively intact (13 to 15 cognitively intact). Review of R51's immunization records revealed that she did not have a pneumonia vaccine listed. R51's chart also revealed there weren't any signed consents or declination of the vaccine. During an interview on 9/27/2024 at 9:07 AM, Infection Preventionist (IP) C stated that R51 was due for a pneumonia vaccine and was not offered one upon admission. IP 'C verified that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure COVID-19 immunizations were offered to three residents (Residents #51, #343, #23) of five residents reviewed for COVID-19 immunizations, resulting in the increased likelihood of severe infection and complications/death related to COVID-19. Findings include: Resident #51 (R51) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R51 admitted to the facility on [DATE] with diagnoses of type 1 diabetes, anxiety and depression. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R51 was cognitively intact (13 to 15 cognitively intact). Review of the COVID positive list provided by the facility revealed R51 tested positive for COVID on 9/19/2024. Review of R51's immunization records revealed historical data that her last COVID-19 booster dose 2 was given on 11/22/2022. R51's chart also revealed that a COVID 19 SARS-CoV2 Antigen Test Assessment was not found and there weren't any signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the completion of 12-hours of annual in-service trainings by 1 Certified Nursing Assistant (CNA) of 5 reviewed for the completion of 12-hours of annual in-service training, resulting in the potential of unmet resident care needs. Findings include: In an interview on 10/1/24 at 10:55 AM., Human Resource/Payroll (HR/P) MM reported 12-hour annual in-services are assigned at hire, and then annually by the corporate office. HR/P MM reported she can access the online system used for in-services to print reports, but she had no other responsibilities regarding in-service trainings for CNAs. HR/P MM reported managers presented educations to new hire CNAs at orientation, but she was unsure about long term staff. HR/P MM reported that 4 modules were assigned to staff a month. HR/P MM reported department managers were responsible for tracking employee completion of assigned education modules. In an interview on 10/1/24 at 12:18 PM., Clinical Coordinator (CC) UU reported CNA in-services were provided by both online education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-30 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00142953, and MI00144298. Based on observation and interview, the facility failed to maintain a safe, and sanitary environment resulting in the increased likelihood for resident to sustain injuries, bacterial harborage, increased dust particulate in the air, and the potential for decrease in the satisfaction of environment for residents of the facility. Findings include: During a tour of the facility on 5/23/24 at 3:16pm the following observations were made: During on observation on 5/23/24 at 3:16pm the corridor floor outside room D103 contained a broken tile with missing piece approximately 2 in diameter, the same area had a build up of an unknown white material on the floor. During an observation on 5/23/24 at 3:17pm the ventilation screen outside room D105 was heavily soiled with dust and debris. During an observation on 5/23/24 at 3:19pm several strips of laminate flooring in the dining room were noted to be peeling up from the subfloor with the ends of the strips elevated. During the same observation the ventilation screen in the dining room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-30 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 1 (Resident #104) of 3 residents reviewed for management of personal funds, had ready and reasonable access to those funds upon request, resulting in Resident #104 experiencing anxiety and frustration related to a delay in access to her money that could result in a loss of property and life insurance coverage. Findings include: Review of an admission Record revealed Resident #104, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: myocardial infarction (heart attack), hypertension (high blood pressure), and chronic obstructive pulmonary disease (chronic inflammation of lung tissue that causes obstruction of air flow). Review of a Minimum Data Set (MDS) assessment for Resident #104, with a reference date of 1/10/24 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #104 was moderately cognitively impaired. Review of a Care Plan for Resident # 104, with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-30 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00143174 Based on interview, and record review, the facility failed to prevent misappropriation of resident money for 1 of 3 residents (Resident #104) reviewed for misappropriation, resulting in the loss of Resident #104's lock box(that contained $152), and feelings of frustration, and helplessness. Findings include: Review of an admission Record revealed Resident #104, was originally admitted to the facility on [DATE]. Review of a Care Plan for Resident #104, with a reference date of 10/23/23, revealed 2 relevant focus/goal/interventions: 1. Focus: Indicators of depression/sadness present, Goal: Maintain involvement with ADL performance and social activities, Interventions: . Involve in making own schedule/ sequencing of activities to enhance a sense of control . Offer choices to enhance sense of control . 2. Focus: Prefers to have cash on hand .Goal: none noted, Interventions: lock box provided for resident to keep personal money safe in room. Review of a facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-04 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #MI00139525, MI00139682, MI00139556, and MI00139691. Based on observation, interview and record review, the facility failed to protect resident's right to be free from abuse for 5 (Resident #101, #102, #116, #117, and #118) of 9 residents reviewed for abuse, when Resident #102 physically abused Resident #101, Resident #116, Resident #117, and Resident #118, causing physical pain and emotional distress. Findings include: Resident #102 Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 11/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 3, out of a total possible score of 15, which indicated Resident #102 was severely cognitively impaired. Review of Resident #102's Behavioral Care Plan revealed, Focus: At risk for behavior symptoms r/t (related to) dementia aeb (as evidence by) yelling at staff, attempting to bite staff, cursing, throwing trash, attempting to enter other residents' rooms and becoming hostile when not allowed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-04 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes #MI00139682, MI00139556, and MI00139691. Based on interview and record review, the facility failed to immediately report incident's of resident to resident abuse to the State Agency for 5 of 5 Residents (Resident #101, #102, #116, #117 and #118) reviewed for abuse, resulting in the potential for continued unidentified, unreported abuse to occur. Findings include: Resident #101 Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 12/15/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #101 was cognitively intact. Resident #102 Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 11/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 3, out of a total possible score of 15, which indicated Resident #102 was severely cognitively impaired. Resident #116 Review of a Minimum Data Set (MDS) assessment for Resident #116, with a reference date of 10/20/23 revealed a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-04 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes #MI00139682, MI00139556, and MI00139691. Based on interview and record review, the facility failed to thoroughly investigate alleged violations and prevent further resident to resident abuse from occurring in 5 of 5 residents (Resident #101, #102, #116, #117, and #118) reviewed for abuse, resulting in the lack of thorough investigations and continued resident to resident abuse. Findings include: In an interview on 1/3/24 at 9:22 AM, Nursing Home Administrator (NHA) reported that Resident #102 was not capable of intent to commit abuse due to her cognitive impairment, and therefore the facility did not consider the physical incidents abuse. NHA could not accurately define Willful and reported that Resident #102's actions were not accidental. Resident #101 Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 12/15/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to: 1. Clean food and non-food contact surfaces to sight and touch; 2. Datemark and discard potentially hazardous foods; and 3. Repair a water-damaged wall in the kitchen area. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness for all residents who consume food from the kitchen. Findings include: During an observation/interview with Dietary Manager (DM) H during the initial kitchen tour on 7/31/23 at 9:54 AM in the dry storage area, noted an opened bag of cornbread mix that was not securely sealed closed and did not have an opened date or discard date. DM H reported the cornbread mix should have been labeled and dated and securely sealed to prevent contamination. There was a can of butterscotch pudding with a large dent at the seal that was located on the can storage rack. DM H reported that no dented can was okay, and that a dented can should not have been put on the can storage rack for use. During an observation/interview with DM H during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to securely store resident medications in 2 out of 4 medication carts reviewed for medication storage, resulting in the potential for the compromise of medications and/or the misappropriation of medication. Findings include: During an observation on 7/31/23 at 12:09 PM., the medication cart on A hall left was noted to be unlocked. During an observation on 7/31/23 at 12:19 PM., the medication cart on A A hall continues to be unlocked, no nursing staff present on the hall. Noted residents and visitors walking by the medication cart. During an observation on 7/31/23 at 12:29 PM., Licensed Practical Nurse (LPN) II returned to the medication cart, placed a piece of paper on the top of the cart and walked away. LPN II did not lock the medication cart. During an observation on 7/31/23 at 12:43 PM., LPN II came back to the medication cart on A hall opened the computer, grabbed medications for a resident and then walked away leaving the computer open with personal identifying information in plain sight, and LPN II did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to: 1.) ensure proper infection control measures were implemented for hand hygiene during a dressing change for 1 of 1 resident (Resident #62) reviewed for dressing changes and 2.) ensure hand hygiene practices before and after entering/exiting resident rooms, resulting in the increased potential for the development and transmission of communicable diseases and infection in a vulnerable population. Findings include: Review of an admission Record revealed Resident #62, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: fracture of lower of left leg. In an observation on 08/01/23 at 1:51 PM., Licensed Practical Nurse (LPN) II completed a feeding tube dressing change for Resident #62. LPN II removed the old, saturated dressing with her surgical gloves on. LPN II then took her right-hand with the glove on it to reach into her scrub shirt pocket, grabbing a pen to write the date on the new foam bordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide activities of daily living (ADL) care to promote dignity in 1 of 18 residents (Resident #5) reviewed for dignity resulting in the potential for a reasonable person to experience feelings of embarrassment and/or shame. Findings include: Resident #5 Review of an admission Record revealed Resident #5, had pertinent diagnoses which included vascular dementia. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 6/25/23 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #5 had severe cognitive impairment. During an observation and interview on 7/31/23 at 11:55 AM, Resident #5 sitting in wheelchair in the doorway of her room with food debris on her face and the back of her left hand. Certified Nursing Assistant (CNA) CC reported that resident's hand should be washed before and after meals and when needed. During an observation on 7/31/23 at 3:05 PM, Resident #5 sitting in wheelchair in her room food debris on her face and the back of her left hand.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to allow and accommodate resident choice related to showers in 1 of 18 residents (Resident #70) reviewed for resident choice, resulting in feelings of frustration and embarrassment. Findings include: Resident #70 Review of a Minimum Data Set (MDS) assessment for Resident #70, with a reference date of 6/7/23 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident #70 was moderate cognitive impairment. During an interview on 7/31/23 at 11:51 AM, Resident #70 reported it had been over a week since she had a shower, and she was frustrated with staff and worried she smelled bad. Resident #70 reported she would like to have showers when she wants them. Review of Task: Shower/Bath Monday Evenings for the month of July 2023, revealed Resident #70 received a shower on 7/3/23, 7/10/23, and 7/31/23. Review of Visit Note Report from (Name Omitted) Hospice provider, Resident #70 received a shower on 7/3/23, 7/5/23, and 7/12/23. During a interviews and a review of records on 8/1/23 at 12:10 Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to notify the resident and/or the resident's representative in writing of the reason for a transfer to the hospital in 1 of 3 residents (Resident #68) reviewed for transfer and discharge requirements, resulting in the potential for residents and/or their representatives to not be fully informed of the reason for a hospital transfer and their rights in regard to an appeal hearing. Findings include: Resident #68 Review of an admission Record revealed Resident #68 was a male, with pertinent diagnoses which included traumatic brain injury. Review of a Minimum Data Set (MDS) assessment, with a reference date of 7/19/23, revealed Resident #68 had severe cognitive impairment. Review of a Progress Note for Resident #68, dated 7/22/23 at 5:23 p.m., revealed .I was bolusing residents g-tube (gastrostomy tube) feeding and the top of the tube broke off. I called (Physician Name) and the type of g-tube the resident has is not one we can replace here. I called (Local Emergency Room) and informed them of our situation and they stated they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to provide written notification of the bed hold policy upon transfer to the hospital in 1 of 3 residents (Resident #68) reviewed for transfer and discharge requirements, resulting in the potential for residents and/or their representatives to be unaware of their rights in regard to facility bed holds. Findings include: Resident #68 Review of a Minimum Data Set (MDS) assessment, with a reference date of 7/19/23, revealed Resident #68 had severe cognitive impairment. Review of a Progress Note for Resident #68, dated 7/22/23 at 5:23 p.m., revealed .I was bolusing residents g-tube (gastrostomy tube) feeding and the top of the tube broke off. I called (Physician Name) and the type of g-tube the resident has is not one we can replace here. I called (Local Emergency Room) and informed them of our situation and they stated they would not be able to replace either and we would have to transport him to (City Name). I Called EMT (Emergency Medical Technician) and explained our situation and they came to transfer the resident to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Preadmission Screening (PAS) / Annual Resident (ARR) Mental Illness / Intellectual Disability / Related Conditions Identification forms DCH-3877 and/or DCH-3878) documents were completed annually for 1 (Resident #26) of 18 sampled residents, resulting in the potential for unmet mental health care needs. Findings include: Resident #26 Review of an admission Record revealed Resident #26 was a female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: anxiety disorder, bipolar disorder, and major depressive disorder. Review of Resident #26's clinical record on 7/31/23 at 3:46 PM revealed a DCH-3877 form had been completed and dated on 12/17/21. No subsequent (annual) screening documentation was found in Resident #26's clinical record. In interview on 8/1/23 at 2:42 PM, Social Worker (SW) U reported residents should have the ARR Form DCH-3877 completed annually. SW U was requested to provide evidence that an ARR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans in 2 of 18 residents (Resident #21 & #6) reviewed for comprehensive care plans, resulting in the potential for falls/injury for Resident #21 and a lack of resident-centered interventions for dementia care for Resident #6. Findings include: Resident #21 Review of an admission Record revealed Resident #21 was a male, with pertinent diagnoses which included a seizure disorder, obstructive lung disease, heart failure, and a traumatic brain injury. Review of a Minimum Data Set (MDS) assessment, with a reference date of 7/1/23, revealed Resident #21 had severe cognitive impairment. Review of a current Care Plan for Resident #21 revealed the focus .ADL (Activities of Daily Living) Self care deficit related to physical limitations, secondary to TBI (Traumatic Brain Injury) with right sided weakness and left sided mobility impairment . initiated 12/22/22, with interventions which included .Transfer with full mechanical lift x2 assist . revised 4/6/23. Review of a Kardex…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise a care plan to include relevant interventions for 1 of 18 residents (Resident #23) reviewed for care plans, resulting in the potential for weight loss, malnourishment, and resident dissatisfaction of the dining experience. Findings include: Review of an admission Record revealed Resident #23, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia. Review of a Minimum Data Set (MDS) assessment for Resident #23, with a reference date of 7/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 02/15 which indicated Resident #23 was cognitively impaired. Further review of Resident #23's MDS assessment revealed Section G. Functional Status 1. ADL Self-Performance . Resident #23 was coded as 1/2 .1. Supervision - oversight, encouragement or cueing. 2. One-person physical assist Which indicated Resident #23 needed 1 staff to physically assist and or cue and supervise with meals.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure assistance with eating was provided for 1 of 3 residents (Resident #23) reviewed for activities of daily living, resulting in Resident #23 missing breakfast, and the potential for weight loss, feelings of hunger and an overall decline in health. Findings include: Review of an admission Record revealed Resident #23, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia. Review of a Minimum Data Set (MDS) assessment for Resident #23, with a reference date of 7/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 02/15 which indicated Resident #23 was cognitively impaired. Further review of Resident #23's MDS assessment revealed Section G. Functional Status 1. ADL Self-Performance . Resident #23 was coded as 1/2 .1. Supervision - oversight, encouragement or cueing. 2. One-person physical assist Which indicated Resident #23 needed 1 staff to physically assist and or cue and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review the facility failed to ensure portable supplemental oxygen was administered to 1 of 1 resident (Resident #52) reviewed for oxygen use resulting in shortness of breath, feelings of anxiety, and fatigue. Findings include: Review of an admission Record revealed Resident #52, had pertinent diagnoses which included chronic obstructive pulmonary disease (COPD, restriction of the airway making breathing difficult) and acute respiratory failure (difficult breathing) with hypoxia (low oxygen level in the body). Review of a Minimum Data Set (MDS) assessment for Resident #52, with a reference date of 6/25/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #52 was cognitively intact. During an observation and interview on 7/31/23 at 1:15 PM, Resident #52 was sitting in her wheelchair in her room with nasal cannula (oxygen tubing) in her nose and connected to a portable oxygen tank (medical device that delivers oxygen) on the back of her wheelchair that the gauge on the oxygen tank displayed empty.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake # MI00138015. Based on interview and record review, the facility failed to ensure a resident with documented food allergies was not served those foods in 1 (Resident #43) of 18 sampled residents, resulting in the resident consuming a portion of the allergenic food item, having a mild allergic reaction, and feelings of frustration and meal dissatisfaction. Findings include: Review of a Face Sheet revealed Resident #43 was a female, with documented food allergies that included lemon, lime (citrus), and raspberries. Review of a Minimum Data Set (MDS) assessment for Resident #43, with a reference date of 5/18/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #43 was cognitively intact. In an interview on 7/31/23 at 1:52 PM, Resident #43 reported she had recently been served a food she was allergic to (lemon) on her meal tray. Resident #43 reported she was highly allergic to lemon, as well as other foods, and the facility was aware of her food allergies. Resident #43 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$40,700 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $14,015 — penalty dated 2025-10-08
  • $26,685 — penalty dated 2025-10-08
  • Medicare payment denial — starting 2025-03-20 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of Bloomfield HillBloomfield Hills, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health & Rehabilitation of WyomingWyoming, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of Dearborn HeigDearborn Heights, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Grand TheDublin, OH 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH 5 of 5Optalis Health and Rehabilitation of Grosse PointeGrosse Pointe Woods, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 5 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/07/2023
OPTALIS LP INVESTORS 5 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 04/07/2025
SNW LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST30%since 04/07/2023
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2023
SIENA LENDING GROUP LLCOrganization5% OR GREATER SECURITY INTERESTsince 04/07/2023
PATEL, RAJANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 04/07/2023
SHARON, ROBERTIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2024
DORSEY, JASMINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
KEITH, ANGIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2025
NONA MORGAN, CHARITY RENEEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2025
DUNN, CHARLESIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/28/2025
SHAH, HEMANTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 11/28/2025
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 01/01/2025
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 01/01/2025
CONNER, MARIANNEIndividualADP OF THE SNFsince 05/13/2024

CMS files one row per role, so the 22 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.5M
Net patient revenuemost recent cost report
-19.1%
Operating marginrevenue minus expenses
$702K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 44%Medicare 7%Other / private 49%

This home reported $702K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,459per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235395. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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