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Optalis Health and Rehabilitation of Dearborn Heig

26001 Ford Road, Dearborn Heights, MI 48127 · For profit - Corporation · 124 certified beds · (313) 274-4600 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$42,136 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $42,136 in federal fines (most recent 2024-11-21)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
26388 Ford Rd · (313) 730-5020 · Call to confirm hours
Pharmacy
25871 Ford Rd · (313) 406-5279 · Call to confirm hours
Grocery
26018 Ford Rd · (510) 303-8685 · Call to confirm hours
Park
1800 Kinloch St · (313) 791-3600 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.0%10.8%15.4%better
Long-stay residents who lose too much weight4.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms6.7%4.3%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.4%3.0%3.3%better
Long-stay residents whose ability to walk worsened10.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.8%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers8.5%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control11.7%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table10.7%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication3.5%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine93.8%79.5%79.4%better
Short-stay residents rehospitalized after admission24.4%24.0%22.6%typical
Short-stay residents with an outpatient ER visit5.9%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.031.841.67worse
Long-stay outpatient ER visits per 1,000 resident days0.711.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 170 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.6%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
68.8%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 68.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.6%CMS range 41.4–56.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.8–13.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge68.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 4.0–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
1.26
LPN hours/ resident / day
1.96
Aide hours/ resident / day
3.82
Total nurse hours/ resident / day
0.32
RN hoursweekends
51.4%
Total nursing turnover
35.3%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 102.6 residents a day — about 83% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 4.05 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.72 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-02-06)
6
at the previous standard inspection (2024-11-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 13 most serious are shown; the remaining 21 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one Resident (R132) of one resident reviewed for accidents was served hot beverages in a stable, handled, thermal cup and provided proper meal set-up. This deficient practice resulted in an Immediate Jeopardy, when R132 sustained a second-degree burn (a burn affecting the skin layers, causing redness, pain, swelling, and blisters), and developed increased pain. Findings include: The Immediate Jeopardy was identified on 10/23/24, at 12:00 p.m., when R132 spilled hot scalding water for tea on themself, resulting in a second-degree burn and the likelihood of other residents affected due to lack of assessment and monitoring practices which could lead to serious harm, injury, impairment, or death. The Administrator was notified of the Immediate Jeopardy (IJ) on 11/21/24 at 11:30 a.m The Immediate Jeopardy began on 10/23/24. A plan to remove the immediacy was requested. The IJ was removed on 11/21/24, based on the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide two-person assistance during care for one resident (R302) of three residents reviewed for falls, resulting in a fall from bed, being transferred to the hospital, and returning to the facility with five stitches on their forehead.Findings include: R302R302 was admitted into the facility on [DATE] with the diagnosis of cerebral infarction, vascular dementia, wedge compression fracture of the thoracic spine (T11-T12), Major Depression, anxiety, and adjustment disorder. R302's Brief Interview of Mental Status (BIMS) score dated 2/2/26, was 2/15 indicating severely impaired cognition. The 2/2/26 Minimum Data Set (MDS) section GG functions were uncoded. A Care Plan dated 12/20/2024 for Self-care deficit specified interventions requiring a 2-person assist with toileting at bed level and, with bed mobility.A nurse's notes authored by nurse JW dated 4/4/26 at 9:11 AM, documented: Writer was called to the resident's room by another nurse and observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2023-11-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure labs were monitored and reported for one resident (R901) of four reviewed for lab values and a change in condition, resulting in mental status changes, vital sign changes, a delay in treatment for dehydration and hospitalization. Findings include: On 11/16/23 at 1:14 PM, a review of the the concerns were conducted with the emergency room physician who reported, I have never seen a sodium this high or a patient this dehydrated. It is unconscionable. Once you get over 160 the regular lab does not work well, so you have to use a process which takes into account how viscous or concentrated the blood is. (R901's) sodium level was at 198 (on 10/30/23) which is a fantastic abnormality. A normal sodium level is 136-145. R901 was severely dehydrated and was admitted to the (Intensive Care Unit) ICU due to the severe dehydration. How could doctor not have sent earlier? How could a nurse have accepted this and not sent (R901) out sooner? R901 was grossly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes 2987085 and 2973371.Based on observation, interview, and record review, the facility failed to ensure call lights were accessible and answered timely for one resident (R304) of five reviewed and failed to provide an adaptive knife for one resident (R305) of five residents reviewed for residents rights.Findings include: R304On 4/29/26, at 4:00 PM, R304 was observed lying on their bed, eyes closed, sleeping in the room. The bed was noted to be in the lowest position. When Registered Nurse (RN)C approached the door of the room, the surveyor asked to see where R304's call light was and found the call light wrapped around the television tucked away and far from the residents reach. At this time, RN C was interviewed and confirmed R304's call light was not within their reach. R304 was admitted into the facility on March 13, 2026, with a diagnosis of displaced intertrochanteric fracture of the right femur, Type 2 diabetes mellitus, deaf, nonverbal, and with difficulty walking.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen. Findings include:On 02/04/2026 at 9:30 AM, the initial kitchen observation was conducted with the Dietary Manager. The following items were observed: The terminal end of the drain for the food prep area sink slanted down below the level of the floor drain and did not have a minimum one inch air gap; The inside frame of the microwave opening had visible rust along the bottom edge which extended a half or more from the inside rim; The center area of the microwave also had a quarter size area of rust; Each with a potential to contact food; The freezer had a box of burgers open to the air inside the cooler. These were removed by the Dietary Manager. The dietary manager reported the identified concerns would need to be rectified. A review of the facility policy titled, Food Storage dated 12/26/22 revealed, It is the policy of this facility to provide sufficient storage to keep foods safe, wholesome and appetizing .It is the responsibility of the Dietary staff and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a call light was in reach for one dependent resident (R129) of three reviewed for falls. Findings include: On 02/04/2026 at 2:55 PM and 4:39 PM, R129 was observed to be on their back in bed, dressed in a hospital style gown, with the head of the bed up, and the tray table to left side of bed. The call light was not in reach and looped over the headboard of the bed. The gown was hanging down off the bare right shoulder. A review of R129's record revealed a fall onto the knees on 02/03/26. On 02/05/2026 at 8:33 AM, R129 was observed with active arm and leg movements while on their back in bed without nonslip socks on. Breakfast had been eaten. The blanket and sheets were soiled with stool and items from breakfast. The water cup was dated 2/4. The call light was behind the head of the bed, looped partially over the headboard and down between the nightstand and the bed. The call button portion was on the nightstand. At 8:42 AM staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to update the care plan related to meal assistance for one sampled resident (R6) of three reviewed for care plans revisions. Findings include:On 2/04/2026 at 12:48 PM, R6 was observed eating lunch in their room without assistance. Observed on R6's plate was chicken tenders, macaroni and cheese, broccoli, and chocolate dessert.On 2/05/2026 at 1:05 PM, R6 was asked what they had for lunch. R6 reported they ate in their room and had chopped up chicken, two soups, and a banana. R6 stated, It was delicious. On 2/06/2026 at 12:53 PM, R6 was observed in their room feeding themselves their lunch.A review of R6's medical record noted R6 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of Nontraumatic acute subdural hemorrhage and Severe-protein-calorie malnutrition. R6's Minimum Data Set (MDS) assessment noted R6 with an impaired cognition and required setup or clean up assistance for eating.A review of R6's orders noted,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to apply a palm protector per physician order and plan of care for one resident (R96) of one reviewed for range of motion. Findings include:On 02/04/2026 at 10:35 AM, R96 was lying flat on their back asleep. An observation of R96's left hand was observed as contracted. There was no palm protector observed being worn by the resident or noted anywhere near the resident's bed.A review of R96's medical record revealed they were admitted into the facility on 3/16/23 with diagnoses which included Muscle Wasting and Atrophy, Cognitive Communication Deficit, and Diabetes. Further review revealed the resident was severely cognitively impaired and required one-person assist with activities of daily living (ADLs).Further review of R96's medical record revealed the following care plan, Focus: Resident has an ADL self-care performance deficit r/t (related to): Confusion, Impaired balance, Significant Mobility Impairments, reduced ROM LUE (left upper extremity) Date Initiated: 06/05/2024 .left hand palm protector to wear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain appropriate grooming and skin care for one resident (R104), of four reviewed for Activities of Daily Living (ADLs). Findings include: On 02/04/2026 at 12:58 PM, R104 was observed lying in bed. The skin on their face was observed as white and scaly, with the residue covering the front of the resident's black t-shirt. On 02/05/26 at 9:24 AM, R104 was observed in bed finishing their breakfast. They were observed wearing the same black t-shirt they wore the previous day. They continued to have dry scaling skin on their face with the scaling residue covering the neck/chest area of their shirt. On 02/06/2026 at 10:25 AM, R104 was observed at bedside. The chest of their shirt was covered with dry skin residue. On 02/06/2026 at 10:39 AM, Licensed Practical Nurse, LPN E was interviewed and asked if they would expect residents with dry skin to have their skin moisturized/treated during daily care or only on shower days. LPN E reported dry skin should be treated daily on residents as needed. On 02/06/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement interventions for heel pressure sores for one resident (R80) of three reviewed for skin management. Findings include: On 02/04/2026 at 2:44 PM and at 4:45 PM, R80 was observed to be on their back in bed with the head of the bed up 45-60 degrees. R80 reported they had boots on in the morning, but they were taken off and not put back on. The boots were not observed to be in place. The low air loss mattress was active and set on alternating with a setting for the resident's weight of 450 pounds. R80 did not look to weigh 450 pounds. R80 was not observed to be out of bed during the hours of the survey on 02/04/26. On 02/05/2026 at 1:00 PM, R80 was observed to be on their back in bed with their heels on the bed and no device under the lower legs to elevate the heels off the bed surface. R80 reported no pain in heels this day but did have pain off and on. The heel boots were off and had been put on the windowsill toward the foot of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide podiatry services to one resident (R4) of one reviewed for foot care. Findings include:On 02/06/2026 at 10:29 AM, R4 was observed lying in bed. R4's toenails on their left foot were observed as yellow, extremely elongated measuring the length of the nail bed and curling over. Attempts to ask the resident if they had seen a podiatrist however, due to their cognition, they were unable to respond. A review of R4's medical record revealed the resident was admitted into the facility on 2/21/25 with diagnoses which included Cerebral Infarction, Vascular Dementia, and Epilepsy. Further review revealed the resident had a severe cognitive impairment and required assistance with activities of daily living. On 02/06/2026 at 12:08 PM, all podiatry notes for R4 were requested from the facility however, the surveyor was provided with a list of residents scheduled to be seen on 2/18/26. On 02/06/2026 at 3:05 PM, an interview was completed with the Director of Nursing (DON) regarding R4 not being provided with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure appropriate monitoring for lactulose (laxative medication) administered for elevated ammonia levels for one resident (R96) of four residents observed during the medication pass observation. Findings include: On 02/05/26 at 11:19 PM, an observation of a medication pass for R96 was conducted with Licensed Practical Nurse (LPN) I. It was noted by LPN I that the lactulose was not available for administration. The indication for the lactulose was documented as for an ammonia level. The record was reviewed with LPN I who confirmed the last level they found was from July of 2025. A review of the order revealed, Lactulose Oral Solution, Give 30 ml via PEG-Tube two times a day for Ammonia Level with an original order date of 01/20/25. A review of the record indicated the ammonia level was last drawn on 07/25/25. The level was 79 with a normal range of 31-169 indicated. The note on the lab dated 07/28/25 indicated no new orders were given.A review of the medication administration records (MARs) documented administration of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medication was not left at the bedside with a cognitively impaired resident for one resident (R118) of four reviewed for medication administration. Findings include: On 02/04/2026 at 10:18 AM, R118 was observed to have a bottle of Saline Nasal Spray on the overbed table. R118 stated they administer it to themself. On 02/05/2026 at 4:03 PM, R118 was observed to have a bottle of Saline Nasal Spray on the overbed table.On 02/06/2026 at 8:45 AM, R118 was observed to have a bottle of Saline Nasal Spray on the overbed table with the breakfast tray. A review of the record documented R118 to lack capacity to make medical decisions. No medication self-assessment was located in the medical record. On 02/06/2026 at 8:47 AM, Licensed Practical Nurse (LPN) G LPN reported they knew of only one resident with self-administration for medication. This was not R118.On 02/06/2026 at 8:58 AM, the Director of Nursing (DON) reported if a resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · D2026-02-06 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2715408. Based on interview and record review the facility failed to draw ordered labs for two sampled residents (R128, R6) of three reviewed for laboratory services. Findings include: R128A review of the intake noted, Lab levels were not being monitored appropriately . The ammonia level was ordered on 12/22 (25) or 12/23 (25) and never resulted according to the PM (evening) supervisor. A review of R128's physician orders noted, an order dated 12/22/25 to collect labs for CMP (comprehensive metabolic panel), MAG (magnesium), Phos (phosphorus), and Ammonia level. A review of R128's medical record progress note revealed, 1/6/2026 00:00 (12:00 AM) Nursing: Writer reorder labs to done on 1/7/2026 CBC, CMP, MAG, Phos, and Ammonia level. A review of R128's physician orders reflected the above reorder of labs. Further review noted R128 was admitted to the facility on [DATE] with diagnosis of Cirrhosis of the liver. R128's Minimum Data Set (MDS) assessment noted R128 with an intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to ensure residents received a clear understanding of the facility's Binding Arbitration agreement for three (R20, R25 and R74) out of 36 residents reviewed for Binding Arbitration. Findings include: A review of the facility document titled, Arbitration Agreement documented, in part: .This Agreement is an addendum to the admission agreement between the parties.In further consideration for this Agreement, the parties acknowledge they will receive mutual benefits from resolution of any dispute/controversy through efficient arbitration.This is a voluntary Agreement between the Parties to have all disputes resolved through binding arbitration.In the event of any dispute or controversy between the Parties, including those arising out of the diagnosis, treatment, or care of the Resident by the Facility, the dispute or controversy shall be submitted to binding arbitration.The Arbitrator Has Sole Jurisdiction. The arbitrators will be the only ones…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to maintain clean and sanitary conditions in two resident rooms and two ice machines. Findings include: On 02/04/26 at 9:30 AM, the drain tube for the ice machine on the 300 unit was observed to have a circumferential buildup of a black gel/mildew like substance at the distal end where it entered the drain. The distal end of the ice machine drain was down below the rim level of the drain from the floor and without the minimal one-inch air gap. On 02/04/2026 at 10:33 AM and on 02/05/2026 at 9:35 AM, the tube feeding pole in room [ROOM NUMBER]B was observed with multiple dried areas of tube feeding liquid on the base and shaft and on the floor. The spots could not be easily scraped from the floor. On 02/04/2026 at 10:35 AM and on 02/05/2026 at 11:19 AM, in room [ROOM NUMBER]B the privacy curtain had three yellow half dollar sized stains and mixed in with multiple milk chocolate colored dry drip stains along the left edge and left center area of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-01 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00151482. Based on interview and record review, the facility failed to provide Occupational Therapy (OT) and Physical Therapy (PT) as ordered, for one resident (R701) out of one reviewed for therapy services. Findings include: A review of a complaint called into the State Agency noted the following, Complainant states the resident didn't receive Physical Therapy. A review of the medical record revealed that R701 admitted into the facility on 3/12/2025 with the following medical diagnoses, Dysphagia and Muscle Wasting. A review of the most recent Minimum Data Set assessment revealed a Brief Interview for Mental Status score 13/15 indicating an intact cognition. R701 also required staff assistance with bed mobility and transfers. Further review of PT/OT encounters noted R701 certification period were from 3/13/2025-4/11/2025. PT/OT encounters revealed R701 missed OT on the following days 3/14/2025 and 3/15/2025 and PT on the following days 3/17/2025, 3/19/2025, and 3/21/2025. R701 was then transferred to the hospital on 3/23/2025 and did not return…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00149394. Based on observation, interview, and record review, the facility failed to fill water cups with ice in a sanitary manner. This deficient practice had the potential to affect all 104 residents that drink water in the facility. Findings include: On 2/11/25 at 4:39 PM, Certified Nursing Assistant A (CNA A) was observed to fill empty water cups with ice from a bag. CNA A used another empty cup to first scoop ice out of the bag, and then started to use their bare hand to scoop ice into empty cups. A few empty cups were observed to fall to the floor and subsequently, the CNA was observed to pick the cups up from the floor, filled them with ice, and then with water. CNA A was asked if they were going to use the cups that had fell on the floor to provide water to the residents, to which the CNA did not respond. On 2/11/25 at 5:17 PM, the Nursing Home Administrator (NHA) was asked the procedure for scooping ice from a bag. The NHA stated the bagged ice is to go into a cooler and a scoop is to be used. The NHA was asked for a policy and procedure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00149497. Based on observation, interview, and record review, the facility failed to follow physician orders for elastic bandage leg wraps for one sampled resident (R902) of three review for resident care and treatments. Findings include: On 2/11/25 at 2:30 PM, R902 was observed sitting up in bed and was asked if they had concerns with their care. R902 said at their last care conference they reported three concerns, brief size, not being changed timely, and legs not being wrapped. R902 explained the elastic bandages/wraps were delivered on Sunday 2/9/25 and has not been put on their legs as of yet. R902's legs were observed to be without the elastic bandage wraps on. Observation was made of four rolls of elastic bandage wraps observed in R902's window seal unopened. A review of R902's medical record revealed, R902 was admitted to the facility on [DATE] with diagnosis of Acute on Chronic Diastolic (Congestive) Heart Failure. Further review of R902's Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an effective water management plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all of the 86 residents in the facility. Findings include: On 11/20/24 at approximately 1:00 PM, the building water management plan was requested from the Maintenance Director MD C. On 11/20/24 at approximately 2:00 PM, MD C provided a binder including a policy titled Safe Water Temperature, and a document titled Water Management Program Plan that included weekly temperature logs for the following: toilets in two resident rooms in each of the buildings four halls; dish machine; laundry; and the kitchen hand sink. The water management program plan also included a monthly log of eyewash station flushes which was not signed. On 11/20/24 at 2:08 PM, during an interview, MD C explained that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to update one Resident's Care Plan (R132) of 19 residents reviewed for Care Plans, after a burn injury. This deficient practice resulted in limited interventions to prevent another burn injury. Findings include: On 10/23/24 at approximately 12:00 p.m., R132 sustained a second-degree burn on their abdomen after spilling a cup of hot water on themselves during the lunch meal, which leaked through their blanket, shirt, and onto their skin. On 11/20/24 at 11:59 a.m., an observation revealed R132's hot water was served in a foam cup and was temped on their lunch tray at 164 degrees Fahrenheit, which placed R132 at risk for additional burns due to above scalding temperature. On 11/20/24 at 1:00 p.m., an observation revealed the hot water was temped at 184.6 degrees from the kitchen hot water dispenser for beverages, which was above scalding temperature. On 11/19/24 at 11:05 a.m., R132 reported they were burned when they spilled hot tea on themselves. R132 stated, It was in a (name of) foam cup and was not very stable.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and document showers per resident preference for one Resident (R132) of four residents reviewed for showers. This deficient practice resulted in feelings of frustration and uncleanliness for R132. Findings include: On 11/19/24 at 11:33 a.m., R132 was observed in their room, dressed and seated in their manual wheelchair. On 11/19/24 at 11:35 a.m., R132 reported they felt frustrated and unclean as they only had received one shower since they had been in the facility. R132 stated they had not refused any showers, and expressed they did not feel bed baths were an adequate substitute for showers. R132 stated they had been on infection precautions earlier in their stay, however since they had come off isolation precautions, they had still not received a shower. Review of R132's shower logs, accessed 11/19/24, showed R132 received one shower and four bed baths in the last 30 days, with one refusal. The log showed R132 was dependent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a meal tray per physician's order for one resident (R36) out of two reviewed for nutrition. Findings include: A review of the medical record revealed that R36 admitted into the facility on [DATE] with the following diagnoses, Unspecified Protein-Calorie Malnutrition and Cerebral Infarction. A review of the Minimum Data Set assessment revealed a Brief Interview for Mental Status score of 0/15 indicating an impaired cognition. R36 was also dependent on staff for bed mobility and transfers. A review of the physician's orders revealed the following, Ordered:11/18/2024. Order: Regular Diet, Puree Texture, Thin Consistency .Status: Active. On 11/19/2024 at 12:47 PM, R36 was observed in their bed during lunch time. R36 had no lunch tray. Certified Nursing Assistant (CNA) T was asked if R36 should have a lunch tray to which they responded, [R36] used to get a pleasure try, but for the last couple of days they have not gotten one. I will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a lunch and/or snack for one Resident (R6) of three residents reviewed for dialysis care. Findings include: On 11/19/24 at 12:08 p.m., R6 was observed in their room seated in their manual wheelchair. R6 appeared thin and gaunt, with bony prominences observed. Their hands were clenched into fists, and they could open them partly. On 11/19/24 at 12:10 p.m., R6 reported the facility staff did not give them a lunch to take to dialysis on their dialysis days, and stated, I would like a lunch. R6 explained they attended dialysis from 10:30 a.m. to 1:00 p.m., three days a week, and said, It is lunch time, so I miss lunch. I get hungry. I sit here 'til dinner time. When asked if they received a snack to take with them, R6 responded, No. R6 stated they requested lunches or at least a snack each time they went to dialysis and had not received either. R6 explained they could open their hands enough to feed themselves with regular utensils.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect one resident's (R61) property from loss, of one reviewed, resulting in a missing sentimental item. Findings include: On 9/25/23 at 9:46 AM, an attempt was made to interview R61. The resident was unable to answer interview questions in detail and deferred this surveyor to Confidential Witness H. R61 was observed to be wearing a hospital-type gown (not their own clothing). R61's bedding was made with white, facility-provided linen and blankets. On 9/25/23 at 12:58 PM, Witness H was interviewed via phone and stated that the facility has lost multiple items belonging to R61, including a phone and a sentimental blanket (with a wolf design on it). Witness H stated that the only missing item the facility documented on was the resident's phone, which they ended up replacing. Witness H stated that they spoke with multiple staff members regarding R61's missing blanket, but the only staff member who responded to the concern was Licensed Practical Nurse (LPN) I. Witness H indicated that the blanket had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an annual update for a preadmission screening (PAS)/Annual Resident Review (ARR-3877) for a Level II evaluation was completed for one residents (R46) of three reviewed for PASARR, resulting in the potential for unmet mental health needs. Findings Include: A review of the medical record revealed that R46 admitted into the facility on [DATE] with the following diagnoses, Bipolar Disorder and Schizoaffective Disorder, Depressive Type. A review of the most recent Minimum Data Set Assessment revealed a Brief Interview for Mental Status Score of 5/15 indicating an impaired cognition/ R46 also required extensive two person assist with transfers and bed mobility. On 9/26/2023 at 12:53 PM, a request was made via email for R46's PASARR and most recent Level II Screening. A review of R46's PASARR Level I screening dated 9/26/2023 was completed and revealed that Section II, numbers 1 and 2 on the form were checked Yes with the diagnosis of Mental Illness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to evaluate and revise the care plan for three residents (R1, R3, and R18 ) of three reviewed for care plan revision, resulting in a lack of care plan evaluation, revision, and implementation of appropriate interventions, and the potential for unmet care needs. Findings include: R1 On 9/25/23 at 9:31 AM, R1 was observed in bed asleep. A scoop mattress was observed in place, call light within reach. A review of R1's medical record revealed that they were admitted into the facility on 3/3/23 with diagnoses that included Heart Disease, Dementia, and Muscle Wasting and Atrophy. Further review revealed a Minimum Data Set (MDS) assessment dated [DATE] revealing that a Brief Interview for Mental Status score was not conducted due to, resident is rarely/never understood. Further review of the MDS revealed that the resident required extensive assistance for Activities of Daily Living. Further review of R1's medical record revealed that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that assistive communication devices were provided to one resident R18) out of three reviewed for communication, resulting in the likelihood of ineffective communication and unmet care needs. Findings Include: Resident 18 On 9/25/2023 at 12:35 PM, R18 was observed in their room. R18 was unable to be interviewed. R18's roommate stated that R18 does not speak English. A review of the medical record revealed that R18 admitted into the facility on 8/2/2023 with the following diagnoses, Alzheimer's Disease and Muscle Weakness. A review of the most recent Minimum Data Set Assessment revealed a Brief Interview for Mental Status Score of 99, indicating that R18 was unable to complete the assessment. R18 also required limited to extensive one person assist with bed mobility and transfers. A review of the care plan noted the following, Pt. (Patient) speaks Arabic .Date Initiated: 9/19/2023. Interventions: Utilize translator/translation tools as needed r/t (related to) language barrier. Date Initiated:9/19/2023.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide showers/bathing per resident preference and schedule, failed to provide nail care, and failed to dress a dependent resident in their own clothes, affecting two residents (R59 and R61) of eight reviewed for activities of daily living (ADLs), resulting in resident frustration with care, unmet care needs, and the potential for loss of dignity and decreased psychosocial well-being. Findings include: R59 On 9/25/23 at 9:55 AM, R59 was interviewed. R59 was observed in bed, wearing a hospital-type gown with disheveled hair and generally appearing unclean. R59 was queried regarding any care concerns and stated that sometimes, they don't get a shower like they are supposed to. R59 stated that they were supposed to get a shower per the schedule on Saturday (9/23/23) but didn't get one, Because there's no help. People call off. When asked how they feel, R59 replied, Dirty and itchy. R59 stated that the last time they received a shower was 9/20/23 (Wednesday), and added that they also did not get a shower the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Deficient Practice #2. Based on observation, interview, and record review, the facility failed to monitor a wander guard alert bracelet for one resident (R18) out of one reviewed for wandering and/or elopement, resulting in the likelihood of a nonfunctioning and misplaced wander guard alert bracelet. Findings Include: On 9/25/2023 at 12:35 PM, R18 was observed in their room sitting in a chair. A wander guard bracelet was observed on their left leg. A review of the medical record revealed that R18 admitted into the facility on 8/2/2023 with the following diagnoses, Alzheimer's Disease and Muscle Weakness. A review of the most recent Minimum Data Set Assessment revealed a Brief Interview for Mental Status Score of 99, indicating that R18 was unable to complete the assessment. R18 also required limited to extensive one person assist with bed mobility and transfers. Further review of the R18's orders did not reveal a physician's order for the wander guard. On 9/26/2023 at 2:29 PM, an interview was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an appropriate diagnosis for an antipsychotic for one resident (R18) of three reviewed for unnecessary medications, resulting in the potential for adverse reactions, serious medication side effects, and the prolonged use of psychotropic medications. Findings Include: On 9/25/2023 at 9:55 AM, R18 was observed sitting in a chair in their room. R18 was unable to be interviewed. R18 was observed clapping their hands back and forth and smiling. On 9/25/2023 at 2:00 PM, R18 was observed laying in the bed with their head towards the foot of the bed. On 9/25/2023 at 2:11 PM, R18 was observed walking up and down the hallway with staff. A review of the medical record revealed that R18 admitted into the facility on 8/2/2023 with the following diagnoses, Alzheimer's Disease and Muscle Weakness. A review of the most recent Minimum Data Set Assessment revealed a Brief Interview for Mental Status Score of 99, indicating that R18 was unable to complete the assessment. R18 also required limited to extensive one person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to address dental needs for one (R1) of one residents reviewed for dental services, resulting in the resident's diet/food texture affected for several months, a delay in treatment, and the resident's inability to express their needs. Findings include: On 9/25/23 at 12:16 PM, R1 was observed awake in bed. Attempts to speak with R1 were to no avail as resident was speaking in a different language. There was no communication board or binder observed in the resident's room. At this time, Licensed Practical Nurse (LPN) B was standing outside R1's room and was asked how they are able to communicate with the resident. LPN B explained that they believe R1 speaks Italian (was not sure), and can at times use one letter words in English however, she has to point at items throughout the room, or reposition the resident in an effort to understand exactly what R1 needs. A review of R1's medical record revealed that they were admitted into the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that residents food brought to the facility by family and visitors for residents residing on the 300 unit was labled and dated, resulting in the increased potential for foodborne illness. This deficient practice has the potential to affect all residents that store food in the resident refrigerator. Findings include: On 9/25/23 at 3:34 PM, the resident refrigerator on the 300 Unit was inspected and revealed that there were two pink plastic covered containers with unidentified food in them with no name, room number, or date observed on the two containers. There was a black round covered container with what appeared to be spaghetti with meat sauce in the container, with no name, room number, or date on the container. A sign on the front of the refrigerator stated, .Facility Must Have Patient Name And Date On Them (food items) . On 9/27/23 at 2:18 PM, Certified Nursing Assistant (CNA) E was interviewed regarding the process for handling food brought in to the facility for residents by family and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately document in the resident medical record, affecting two (R59 and R74) of two residents reviewed, resulting in falsified documentation and the potential for unmet care needs and/or inaccurate assessments. Findings include: R59 On 9/25/23 at 9:55 AM, R59 was interviewed. R59 was observed in bed, wearing a hospital-type gown with disheveled hair and generally appearing unclean. R59 was queried regarding any care concerns and stated that sometimes, they don't get a shower like they are supposed to. R59 stated that they were supposed to get a shower per the schedule on Saturday (9/23/23) but didn't get one, Because there's no help. People call off. When asked how they feel, R59 replied, Dirty and itchy. R59 stated that the last time they received a shower was 9/20/23 (Wednesday), and added that they also did not get a shower the Saturday before that (9/16/23) per their preference. R59 further explained that they are prone to urinary tract infections (UTIs) and, There are nights I don't get changed at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$42,136 in federal fines across 1 penalty.

  • $42,136 — penalty dated 2024-11-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 51.9+0.1 vs chain
Staffing 3 of 52.4+0.6 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of Bloomfield HillBloomfield Hills, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health & Rehabilitation of WyomingWyoming, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Optalis Health and Rehabilitation of Three RiversThree Rivers, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Grand TheDublin, OH 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH 5 of 5Optalis Health and Rehabilitation of Grosse PointeGrosse Pointe Woods, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 5 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 04/07/2023
OPTALIS LP INVESTORS 5 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF10%since 04/07/2023
SNW LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF30%since 04/07/2023
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationINDIRECT OWNERSHIP INTERESTsince 04/07/2023
MCMILLAN, DARLENEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2023
CHARLES FRANKLIN LLCOrganizationADP OF THE SNFsince 12/30/2025
CHARLES WESTLAND LLCOrganizationADP OF THE SNFsince 12/30/2025
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 01/01/2025
FORBRIGHT BANKOrganizationADP OF THE SNFsince 01/26/2026
HEMANT SHAH 2018 IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 12/30/2025
OBS OF MI LLCOrganizationADP OF THE SNFsince 12/01/2025
PAAR 108 LLCOrganizationADP OF THE SNFsince 12/30/2025
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATELOrganizationADP OF THE SNFsince 12/30/2025
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATELOrganizationADP OF THE SNFsince 12/30/2025
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020OrganizationADP OF THE SNFsince 12/30/2025
RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020OrganizationADP OF THE SNFsince 12/30/2025
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 01/01/2025
BROWN, TYREEIndividualADP OF THE SNFsince 04/23/2026
DABAJA, ABEDIndividualADP OF THE SNFsince 12/01/2025

CMS files one row per role, so the 23 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.

16 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.8M
Net patient revenuemost recent cost report
-12.8%
Operating marginrevenue minus expenses
$1.7M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 47%Medicare 11%Other / private 42%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,468per month
≈ monthly operating cost
$364per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235428. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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