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Grand The

4500 John Shield Pkwy, Dublin, OH 43017 · For profit - Limited Liability company · 128 certified beds · (614) 889-8585 Medicare & Medicaid certified

Call the home — (614) 889-8585 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Mar 2025Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4335 W Dublin Granville Rd · (614) 889-7772 · Call to confirm hours
Pharmacy
299 W Bridge St · (614) 889-0710 · Call to confirm hours
Grocery
6750 Longshore St · (614) 335-2020 · Call to confirm hours
Park
Indian Falls Trail · (614) 410-4550 · Typically dawn to dusk
Place of worship
81 W Bridge St · (614) 889-1026

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.6%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight2.4%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms9.1%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%3.2%3.3%typical
Long-stay residents whose ability to walk worsened9.2%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication24.4%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine92.1%94.5%95.3%typical
Long-stay residents with pressure ulcers6.0%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control27.5%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.0%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine97.9%75.6%79.4%better
Short-stay residents rehospitalized after admission28.6%24.9%22.6%worse
Short-stay residents with an outpatient ER visit8.7%12.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 203 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.4%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
85.0%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 85.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 80 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.4%CMS range 45.0–58.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.1–13.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge76.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge78.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.4–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.10
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.47
RN hoursweekends
40.8%
Total nursing turnover
46.4%
RN turnover

How full it usually is: this home is certified for 128 beds and averages 119.9 residents a day — about 94% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.37 hrs/resident/day on weekends vs 3.71 on weekdays — 9% thinner on weekends. RN hours go from 0.65 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-03-17)
15
at the previous standard inspection (2024-07-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 12 most serious are shown; the remaining 54 are one tap away and print in full.

  • Actual harm · Gcited before2023-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and family interview, review of electronic communication, review of the fall investigations, review of the incident log, review of the education sheet, review of the hospital records, and policy review, the facility failed to ensure fall interventions were in place to prevent falls. This resulted in Actual Harm for Resident #76 when he had a fall, was sent to the hospital and suffered an acute, mildly comminuted, displaced, and angulated intra-articular fracture of the fourth proximal phalanx base (ring finger) as well as an age indeterminate fracture of the fifth metacarpal base (small finger) and a laceration to the head requiring a suture. In addition, the facility failed to ensure fall interventions were implemented, fall investigations were thorough, and the fall root cause analysis was identified. This affected six residents (#05, #25, #38, #44, #62, and #76) out seven residents reviewed for falls. The facility census was 84. Findings include: 1. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-01-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff, resident and family interview, review of the drug control sheet, and policy and procedure review, the facility failed to ensure pain was addressed, treated, and monitored appropriately after reports of pain for Residents #28 and #44, and failed to ensure pain medication was available and administered as ordered for Residents #18 and #25. Actual Harm occurred when Resident #28 experienced pain during incontinence care rated on a numeric pain scale as a nine out of 10 (zero being no pain and 10 being the worst pain), the State Tested Nurse Assistant (STNA) continued to provide the care without addressing or reporting the pain. Actual Harm also occurred when Resident #44 experience pain rated on a numeric pain scale as an eight out of 10, and upon follow-up the resident continued to complain of eight out of 10 pain and no new pain interventions were completed until approximately four hours after the pain follow-up. This affected four residents (#18, #25, #28, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-17 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and policy review, the facility failed to ensure proper medication storage and handling practices. Five medication carts were observed out of ten total medication carts and four medication carts were observed of eight total medication rooms in the facility. This had the potential to affect all 121 residents residing in the facility who receive medications from the facility. Findings include:Observation and interview on 03/12/26 at 10:10 A.M. of the medication room on Unit C2 with Licensed Practical Nurse (LPN) #11 revealed multiple expired supplies, including a total of 47 Ultrasite needleless connectors (CMS 5000) with expiration dates of 09/30/25, 11/30/25, and 12/31/25. There were 23 heparin flush syringes (500 units (u)/5.0 milliliter (ml) expired 11/2025 and were found stored in an unlabeled container mixed with various medical supplies in the bottom drawer of a cabinet. The medication refrigerator in the medication room had one tuberculin vial with the dust cover cap removed, no open date documented, a needle puncture in the septum and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and a review of facility policy, the facility failed to store food in a safe and sanitary manner. This had the potential to affect all 121 residents who received food from the kitchen. The facility census was 121 residents. Findings include:An observation of the kitchen walk in freezer on 03/09/26 at 6:22 A.M. revealed that a ten pound box of breakfast sausage, a twenty pound box of burger patties, and a ten pound box of cod were partially used and unsealed, open to the freezer air. An observation of the kitchen walk in freezer door on 03/09/26 at 6:30 A.M. revealed that the freezer door would not close fully due to ice build up around the perimeter of the frame of the door. Observation of the walk in freezer revealed ice build up on several containers of ice cream. An interview and observation with Dietary Aide #557 on 03/09/26 at 6:30 A.M. confirmed that the breakfast sausage, burger patties and cod were opened and unsealed, open to the freezer air, and there was ice build up on freezer content and the perimeter of the freezer door, causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident, family and staff interviews, and policy review, the facility failed to provide a bed and mattress at an appropriate length for Resident #5, the facility failed to ensure Resident #64's hospital bed worked appropriately, and failed to ensure the call light was within reach for Resident #55. This affected three (Residents #5, #55, and #64) of 10 residents reviewed for activities of daily living. The facility census was 121. Findings include:1. Review of the medical record for Resident #64 revealed an admission date of 02/24/26. Diagnoses included fracture of the first and second lumbar vertebra, malignant neoplasm of liver and intrahepatic bile duct. The five-day Minimum Data Set (MDS) 3.0 assessment dated [DATE], revealed Resident #64 was cognitively intact, required moderate assistance for rolling left and right and sit to lying, and maximum assistance from lying to sitting. Resident #64 experienced frequent pain and shortness of breath when lying flat. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on family interview, staff interview, record review, and facility policy review, the facility failed to ensure the resident's bathing preferences were honored. This affected one (Resident #93) of two residents reviewed for choices. The facility census was 121. Findings include:Review of the medical record for Resident #93 revealed an admission date of 12/19/25. Diagnoses included fracture of the upper and lower end of the right fibula, and morbid obesity due to excess calories.Review of the five-day Minimum Data Set (MDS) 3.0 assessment, dated 02/27/26, revealed the Brief Interview for Mental Status (BIMS) was not assessed. Resident #93 had no behaviors during the review period and was dependent on staff for showering or bathing.Review of the bathing task documentation from 12/20/25 to 03/10/26 revealed Resident #93 received two showers on 02/27/26 and 03/06/26. The resident of the documentation indicated he received multiple bed baths and a few dates the resident was not available. There was no documentation Resident #93 refused showers.Review of the Kardex for Resident #93…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview with phlebotomist (specialized healthcare professional trained to draw blood for tests), and policy review, the facility failed to ensure the resident had privacy during a blood draw. This affected one (Resident #123) of 43 residents reviewed for privacy. The facility census was 121.Findings include:Medical record review revealed Resident #123 was admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, chronic pain syndrome, and osteoporosis. The Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #123 had severe cognitive function and utilized a wheelchair for mobility,Observation on 03/09/26 at 9:00 A.M. and 11:00 A.M. revealed Resident #123 was sitting in the television room with three other residents. On 03/09/26 at 9:40 A.M., Phlebotomist #626 performed a blood draw (venipuncture) from the resident's right antecubital region (the anterior surface of the elbow) in the presence of other residents in the television room.Interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff and resident interviews, observations, and policy review, the facility failed to ensure residents who were dependent on staff for activities of daily living (ADL) received adequate and timely bathing and personal hygiene. This affected three (Residents #2, #12 and #151) of nine residents reviewed for ADLs. The facility census was 121.Findings include:1. Record review for Resident #2 revealed this resident was admitted to the facility on [DATE]. Diagnoses included hypotension, diabetes mellitus, pulmonary hypertension, muscle weakness, and chronic kidney disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had intact cognition and was dependent on staff for personal hygiene and bathing. Observation and interview with Resident #2 on 03/09/26 at 11:57 A.M. revealed the resident had multiple chin hairs present. Resident #2 stated staff have not offered to shave her chin hairs but said she would take advantage of the service if it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, policy review, and resident and staff interviews, the facility failed to ensure a resident's orthotic (external wearable medical device) was in place according to physician orders. This affected one (Resident #55) of one resident reviewed for orthotics. The facility census was 121.Findings include:Review of the medical record for Resident #55 revealed an admission date of 03/12/25. Diagnoses included wedge compression fracture of first lumbar vertebra, concussion without loss of consciousness, disorder of bone density and structure, Parkinson's disease, and anxiety disorder.The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 had moderate cognitive impairment, required moderate assistance from staff for showering and upper body dressing. Resident #55 had no rejection of care during the review period.Review of the care plan revealed Resident #55 was at risk for falls related to decreased mobility, use of assistive devices, assist of staff, status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review, and staff interviews, the facility failed to ensure a resident was seen routinely for podiatry services. This affected one (Resident #97) of one resident reviewed for foot care. The facility census was 121.Findings include:Review of the medical record for Resident #97 revealed an admission date of 04/10/23 with diagnoses including dementia and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #97 had severe cognitive impairment and required supervision with personal hygiene and showering. Review of the care plan revealed Resident #97 had an activities of daily living (ADL) self-care deficit related to dementia, cognition impairment, and communication deficit. Intervention dated 12/18/25 included bathing/showering, check nail length and trim and clean on bath day and as necessary. Report any changes to the nurse. Additionally, Resident #97 had a care plan for ancillary services for resident's needs such as dental, podiatry,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observations, staff interviews, and review of facility policy, the facility failed to ensure fall interventions were in place for a resident who was at risk for falling and had a history of falls. This affected one (Resident #17) of five residents reviewed for falls. The facility census was 121 residents. Findings include: Review of Resident #17's medical record revealed Resident #17 was admitted to the facility on [DATE]. Diagnoses included displaced fracture of base of next of right femur, a history of falling, vascular dementia, Parkinson's disease, and malignant neoplasm of bronchus or lung. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #17 had moderate cognitive impairment. Resident #17 was assessed as having lower extremity impairment on one side, being dependent on staff for toileting hygiene, mobility and transfers, and having two or more falls since admission without an injury. Review of the care plan dated 02/18/26 revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident, physician and staff interviews, observation, and review of facility policy, the facility failed to accurately assess and provide timely ongoing monitoring of a resident with significant weight loss. This affected one (Resident #39) of 11 residents reviewed for nutrition. The facility census was 121.Findings include: Review of the medical record for Resident #39 revealed he was admitted to the facility on [DATE]. Diagnoses included anxiety, depression, muscle weakness, chronic respiratory failure, congestive heart failure, chronic kidney disease stage III, and chronic obstructive pulmonary disorder. Review of Resident #39's initial nutrition assessment dated [DATE] revealed Resident #39 was at risk of malnutrition related to congestive heart failure and chronic kidney disease. The registered dietitian (RD) recommended house med pass (high caloric nutritional supplement) 120 ml twice per day. On 08/10/25, Resident #39 was 106 lbs. The nutritional recommendations were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · Dcited before2026-03-17 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and staff interview, the facility failed to ensure the resident's menu followed the nutritional needs of the resident. This affected one (Resident #45) of 11 residents reviewed for nutrition. The facility census was 121. Findings include:Review of the medical record revealed Resident #45 was admitted to the facility on [DATE] with diagnoses including acute on chronic diastolic (congestive) heart failure, type II diabetes mellitus with diabetic chronic kidney disease, type II diabetes mellitus with diabetic retinopathy without macular edema, and morbid (severe) obesity due to excess calorie.Review of the five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 was cognitively intact, received a therapeutic diet and required supervision with meals.Review of the physician orders dated 02/07/26 revealed an order for a renal/diabetic diet with regular texture and thin consistency.During an observation and interview on 03/11/26 at 9:56 A.M., Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, policy review, staff interviews and review of the Centers for Disease Control and Prevention (CDC) guidance, the facility failed to ensure proper hand hygiene and infection control procedures were followed during incontinence care and ensure staff were aware to follow enhanced barrier precautions (EBP) for a resident with an indwelling medical device. This affected two residents (#14 and #18). The facility census was 121.Findings include:1. Review of the medical record for Resident #14 revealed an admission date of 08/07/25. Diagnoses included dementia, anxiety, major depressive disorder, chronic respiratory failure with hypoxia, panic disorder, arthritis, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 had intact cognition and was dependent on staff for toileting hygiene. Review of the care plan dated 08/07/25 revealed Resident #14 required enhanced barrier precautions (EBP) related to history of multi-drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-17 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, pharmacy and staff interview, the facility failed to follow an antibiotic stewardship program and ensure antibiotics were not prescribed without adequate clinical indication. This affected two (#6 and #13) of four residents reviewed for antibiotic stewardship practices. The facility census was 121.Findings include: 1. Review of Resident # 13's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, intestinal obstruction unspecified as to partial versus complete obstruction, partial intestinal obstruction, acquired absence of the digestive tract, and malignant neoplasm of the endometrium. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 had moderate cognitive impairment and required partial/moderate assistance with toileting. The care plan dated 05/27/25 revealed Resident #13 was at risk for an alteration in gastro-intestinal status related to history of intestinal obstruction,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, resident representative interview, medical record review, and policy review, the facility failed to provide a dignified experience when alternate communication methods were not utilized to promote and enhance a resident's quality of life. This affected one (#220) of one residents reviewed for dignity. The census was 111.Findings include:Review of Resident #220's medical record revealed an admission date of 12/29/22 with diagnoses including but not limited to Alzheimer's disease, pancreatitis, type two diabetes mellitus, hypotension, depression, gastro-esophageal reflux disease, and anxiety disorder.Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #220 had a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident had intact cognition. Resident #220 required moderate assistance with showering, putting on and off footwear, and personal hygiene. Review of Resident #220's care plan dated 08/01/25 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, hospital documentation review, review of an incident report, review of staff training documentation, staff interview, and policy review, the facility failed to ensure residents were administered antibiotic medications and insulin as ordered and within scheduled time frames which resulted in significant medication errors. This affected two (#299 and #45) of six residents reviewed for medication administration. The census was 111.Findings include: 1. Review of the medical record for Resident #299 revealed an admission date of 09/12/25 with diagnoses including pseudomonas as the cause of diseases, gastrointestinal hemorrhage, acute pyelonephritis, and presence of urogenital implants. Review of an admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #299 was cognitively intact, required setup or clean-up assistance with eating, and was taking an antibiotic and intravenous (IV) medication.Review of a hospital hard script copy dated 09/08/25 and signed by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview, family interview, review of Self-Reported Incidents (SRIs), and review of the facility policy, the facility failed to ensure allegations of physical abuse were reported to Ohio Department of Health (ODH) in a timely manner. This affected two (Residents #77 and #78) of three residents reviewed for abuse. The facility census was 113 residents. Findings include: 1. Review of the medical record for Resident #77 revealed an admission date of 11/06/24 with diagnoses including moderate dementia with behavioral disturbance, anxiety disorder, acquired absence of kidney, and atherosclerotic heart disease. Review of the (Minimum Data Set) MDS assessment for Resident #77 dated 02/13/25 revealed the resident had severe cognitive impairment. Review of a progress note for Resident #77 dated 01/29/25 timed at 7:23 P.M. per by Licensed Practical Nurse (LPN) #101 revealed the nurse heard a scream from a resident's room and upon arrival found an altercation had taken place between Resident #77 and Resident #78 with both residents sustaining bruises and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident representative interview, staff interview, hospice staff interview, review of facility Self-Reported Incidents (SRIs), and review of the facility policy, the facility failed to investigate allegations of staff to resident physical abuse. This affected two (Residents #77 and #78) of three residents reviewed for abuse. The facility census was 113 residents. Finding Include: Review of the medical record for Resident #77 revealed an admission date of 11/06/24 with diagnoses including moderate dementia with behavioral disturbance, anxiety disorder, acquired absence of kidney, and atherosclerotic heart disease. Review of the (Minimum Data Set) MDS assessment for Resident #77 dated 02/13/25 revealed the resident had severe cognitive impairment. Review of the medical record for Resident #78 revealed an admission date of 03/25/23 with diagnoses including Lewy body disease, anxiety disorder, macular degeneration, and depression. Interview on 02/25/25 at 12:23 P.M. with Resident #77's representative confirmed that on 02/11/25 two staff members came in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and record review the facility failed to ensure that the medication error rate was less than five percent. The facility medication error rate was 6.89 percent (%) based on 29 medication opportunities and two medication errors. This affected one (Resident #56) of three residents reviewed for medication administration. The facility census was 113 residents. Findings include: Review of the medical record for Resident #56 revealed an admission date of 11/09/24 with diagnoses including cerebrovascular disease, hypertension, benign neoplasm of colon, peripheral vascular disease, and type two diabetes mellitus. Review of the physician's orders for Resident #56 revealed an order dated 11/11/24 for Aspirin 81 milligrams (mg.) chewable, give 1 tablet by mouth one time a day and an order dated 02/11/25 for Senna-S 8.6-50 mg., give one tablet by mouth twice daily. Observation of medication administration 02/25/25 at 8:45 A.M. for Resident #56 per Licensed Practical Nurse (LPN) #18 revealed the nurse administered a Senna 8.6 mg tablet and an enteric coated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-11 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and review of daily staffing postings the facility failed to identify a licensed charge nurse in the facility for all tours of duty. Findings include: Review of the daily staffing postings for June 2024 and July 2024 revealed there is no designated charge nurse for the 7:00 A.M. - 7:00 P. M. shift on weekends (Saturday and Sunday) or any observed holidays (i.e. Memorial Day and the 4th of July). The sheets simply say see on call list at front desk. Interview on 07/11/24 at 7:20 A.M. with the Director of Nursing (DON) confirmed the nightshift supervisor is the charge nurse from 7:00 P.M. to 7:00 A.M. The DON confirmed the day shift charge nurse Monday through Friday is the unit manager. The DON stated on weekends and holidays the on-call manager is the day shift charge nurse and is available by phone. There is always a manager on duty scheduled and always a nurse on-call. The posting at the nurse's stations and front desk always lets them know who to call. Interview on 07/11/24 at 10:05 A.M. with state tested nursing assistant (STNA) #133 revealed if there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-11 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staffing schedules and staff interview, the facility failed to ensure there was a registered nurse (RN) on duty for at least eight consecutive hours a day, seven days a week as required. This has the potential to affect all 92 residents residing in the facility. The facility census was 92. Findings include: Review of the staff schedules for 2024 to the current date revealed there was no RN scheduled in the facility on 01/14/24 (Sunday), 02/25/24 (Sunday), 03/23/24 (Saturday), 03/24/24 (Sunday). 03/29/24 (Friday and RN unit manager was on vacation), 06/29/24 (Saturday), and 06/30/24 (Sunday). Interview on 07/11/24 at 7:20 A.M. with the Director of Nursing (DON) confirmed the DON and unit managers were not aware that there was a regulation that states there needs to be a RN in the facility and available for resident care eight consecutive hours a day seven days a week. Interview on 07/11/24 at 10:00 A.M. with the DON confirmed the above dates did not have a RN on duty for at least eight consecutive hours.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interviews, facility failed to ensure flooring was maintained in good condition affecting all 25 residents residing on the 200 hall (#5, #7, #8, #9, #11, #13, #15, #16, #19, #21, #23, #30, #39, #43, #45, #48, #49, #50, #51, #52, #57, #64, #66, #78, and #82). The facility also failed to ensure a homelike environment for one Resident (#13) of 32 residents reviewed. Facility census was 92. Findings include 1. Observation on 07/08/24 from 9:30 A.M. to 4:00 P.M. revealed several torn and frayed sections of carpet, as well as loose and wavy carpet in the 200 hall. Observation and interview on 07/11/24 at 9:00 A.M. with Unit Manager #33 confirmed the 200 hall was getting all new flooring but she was unsure of the details or timeline. Unit Manager confirmed carpet was torn and frayed with loose wavy spots. She stated they try to trim the frayed pieces to prevent an increased tripping hazard. Review of Safety Committee Meeting Minutes dated 03/06/24 revealed carpet in memory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure Beneficiary notices were provided timely to resident and or resident representative. This affected one Resident (#139) of three reviewed for beneficiary notices. Facility census was 92. Findings include Review of the medical record for Resident #139 revealed an admission date of 01/06/24 and discharge date of 04/04/24. Diagnoses included congestive heart failure, non-traumatic subarachnoid hemorrhage, weakness, dysphasia, diabetes and acute respiratory failure. Review progress notes dated 02/19/24 revealed notice of medicare non-coverage (NOMNC) was given with last day of coverage on 02/21/24. Progress note dated 02/22/24 revealed resident would be staying at facility and SNF ABN was issued. Review of the NOMNC dated 02/19/24 revealed the last covered day was 02/21/24 and was signed on 02/19/24. Review of the SNF ABN was signed and dated 02/24/24. Review progress notes dated 03/25/24 revealed notice of medicare non-coverage (NOMNC) was given with last day of coverage on 03/28/24. Progress note dated 04/04/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, facility investigative document review, staff interview, and facility policy review, the facility failed to report an allegation of abuse to the state agency in a timely manner. This affected one (Resident #138) of two residents reviewed for abuse. The census was 92. Findings Include: Resident #138 was admitted to the facility on [DATE]. Her diagnoses were pain in left leg, morbid obesity, difficulty walking, post traumatic stress disorder, agoraphobia, insomnia, anxiety disorder, depression, chronic pain syndrome, mood disorder, and edema. Review of her minimum data set (MDS) assessment, dated 06/05/24, revealed she was cognitively intact. Review of facility Self Reported incident (SRI) number 248352, dated 06/06/24, found that Resident #138 made an abuse allegation against a staff member on 06/05/24. It was documented that the facility receptionist reported the allegation to the administrator on 06/05/24, but the allegation was not reported to the state agency until 06/06/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview and policy review, the facility failed to develop a comprehensive care plan to address a residents nutritional risk and significant weight loss. This affected one (#61) out of 22 residents reviewed for care plans. The facility census was 92. Findings include: Review of the medical record for Resident #61 revealed an admission date of 02/12/24. Diagnoses included myasthenia gravis, morbid obesity, severe protein calorie malnutrition, gastrostomy status, muscle weakness, chronic obstructive pulmonary disease, narcolepsy, dysphagia, acute respiratory failure, anxiety disorder. Review of the Nutrition assessment dated [DATE] revealed that Resident #61 had a past medical history of severe protein calorie malnutrition (PCM), and was at risk of malnutrition as evidenced by dysphagia and the need for alternative means of nutrition. Review of nutrition progress note from 05/08/24 revealed that Resident #61 had lost 76.8 pounds in three months, which was a 29.3% significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of a podiatry schedules, observations and staff, resident and resident representative interviews, the facility failed to provide a resident with timely podiatry services. This affected one (#67) of three residents reviewed for ancillary services. The facility census was 92. Findings include: Review of Resident #67's medical record revealed an admission date of 07/12/23 with diagnoses of muscle weakness, Parkinson's disease, dementia, unsteadiness on feet, and acute kidney failure. Review of the care plan for Resident #67 dated 02/17/24 revealed the following actions: educate the resident to communicate their appointment needs with nursing and social services as required; and review resident preferences or identify responsible parties to arrange appointments. Review of Minimum Data Set (MDS) 3.0 assessment completed 07/07/24 revealed Resident #67 was cognitively intact and required a walker or wheelchair for mobility. Review of Resident #67's physician orders dated 08/17/23 revealed he may receive dental, vision, audiology, and podiatry through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of video recording, staff and resident representative interviews, review of a user manual and policy review, the facility failed to ensure a resident was provided with an adequate amount of assistance while being transferred with a sit-to-stand lift. This affected one (#14) out of one residents reviewed for assistance with sit-to-stand lifts. The facility census was 92. Findings Include: Review of Resident #14's medical record revealed admission on [DATE] with diagnoses including chronic obstructive pulmonary disease, Parkinson's disease, hemiplegia, unsteadiness on feet, visual disturbances, and heart failure. Review of Resident #14's Minimum Data Set (MDS) 3.0 assessment completed on 04/04/24 indicated the resident required a wheelchair for mobility and maximum assistance for transfers. Review of Resident #14's physician orders dated 12/06/23 included an order to use a mechanical lift for transfers. Review of Resident #14's care plan dated 07/10/24 indicated the resident requires…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, and resident and staff interviews, the facility failed to re-assess, monitor and notify the physician following a resident's significant weight loss. This affected one (#21) of three residents reviewed for nutrition. The census was 92. Findings include: Resident #21 was admitted to the facility on [DATE]. Diagnoses were chronic obstructive pulmonary disease, mental disorder, type II diabetes, repeated falls, hyperlipidemia, anxiety disorder, autistic disorder, pain, seborrheic dermatitis, depression, and vitamin D deficiency. Review of his minimum data set (MDS) assessment, dated 05/21/24, revealed Resident #21 was cognitively intact. Review of Resident #21 weights, dated 01/03/24 to 07/02/24 found that he lost a total of 22.6 pounds, which equated to 16.7% loss in six months. Also, within this given time period, significant weight loss moments included: from 03/06/24 to 04/15/24, he lost 11.4 pounds (8.4% in 30 days). Review of Resident #21 nutritional and nursing notes, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations, staff, resident and resident representative interviews and policy review, the facility failed to manage a resident's complaints of pain. This affected one (#73) of three residents reviewed for pain management. The facility census was 92. Findings include: Review of the medical record for Resident #73 revealed an initial admission date of 07/05/23. Diagnoses included dementia unspecified severity with agitation, need for assistance with personal care, moderate protein calorie malnutrition, metabolic encephalopathy, personal history of healed traumatic fracture, anxiety disorder, unspecified hearing loss bilateral, unspecified mood disorder. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 07/03/24, revealed Resident #73 had unclear speech, impaired cognition with no Brief Interview of Mental Status (BIMS) score due to the resident being rarely or never understood. Review of Resident #73's care plan dated 07/07/23 revealed the resident was at risk of impaired comfort related to surgical diagnoses and post-op care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review and policy review, the facility failed to ensure staff implemented the medication administration policy to administer medications for one resident at a time. This affected five residents (Residents #7, #19, #23, #39 and #51) who were incidentally observed outside of the six residents formally observed for medication administration. The facility census was 92. Findings include: 1. Observation on 07/09/24 at 12:32 P.M. of licensed practical nurse (LPN) #9 revealed the nurse brought three cups of pills stacked within each other and each labeled with a resident room number on the cup. Interview on 07/09/24 at 12:33 P.M. LPN #9 confirmed the nurse typically passed afternoon medication this way (stacking cups and bringing them all at once) due to most residents being out at the dining area for lunch. LPN #9 confirmed residents who received these cups of pills included Resident #19, #39, and #51. LPN #9 revealed she was not sure what medication was in each cup, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and review of the policy for medication storage, the facility failed to ensure medications were secure from the time they were dispensed until the medications were administered. This affected one (#67) of one residents observed during the annual survey with medications left unattended at the bedside. The facility census was 92. Findings include: Review of the medical record for Resident #67 revealed he was admitted on [DATE] with diagnoses of Parkinson's disease, muscle weakness, cognitive communication deficit, dementia, depression, and anxiety. Review of Minimum Data Set (MDS) 3.0 quarterly assessment completed 06/07/24 revealed Resident #67 was cognitively intact. Review of baseline admission evaluation completed 07/12/23 revealed Resident #67 was unable to self-administer medication. Review of Resident #67's physician's order for citalopram hydrobromide oral tablet 10 milligrams (mg) (citalopram hydrobromide) give 0.5 tablet by mouth one time a day for depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a hospice communication book/binder and staff interviews, the facility failed to ensure timely communication was occurring between hospice staff and facility staff. This affected one (#35) out of one residents reviewed for hospice care. The facility census was 92. Findings include: Review of medical records for Resident #35 revealed the resident was admitted on [DATE]. Diagnoses include malignant neoplasm of the colon, malignant neoplasm of liver and intrahepatic bile duct, colostomy, basal cell carcinoma of skin, anxiety disorder, chronic kidney disease, atherosclerotic heart disease, chronic pain syndrome, osteoarthritis, hypotension, and history of transient ischemic attack (TIA) and cerebral infarction. Review of Minimum Data Set (MDS) 3.0 Quarterly assessment completed 06/20/24 revealed Resident #35 was cognitively intact. Resident #35 has a limited range of motion on one side of the body for both upper and lower extremities, has a colostomy present, and is on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and facility policy review, the facility failed to implement their antibiotic stewardship program to ensure infections and antibiotics were ordered appropriately. This affected one (#42) of two residents reviewed to proper antibiotic usage. The facility census was 92. Findings include: Review of the medical record for Resident #42 revealed an admission date of 02/29/24 with diagnosis of chronic obstructive pulmonary disease, type two diabetes mellitus, hypertension, muscle weakness, anxiety and diverticulitis. Review of Minimum Data Set (MDS) 3.0 assessment completed 03/07/24 revealed she required maximum assistance with toileting and was frequently incontinent. Review of Resident #42's care plan dated 03/01/24 outlined monitoring and documenting signs and symptoms of urinary tract infection (UTI), including pain, blood-tinged urine, cloudiness, decreased output, urine color changes, increased temperature, and altered mental status. Review of progress note dated 04/19/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-02 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure infection control was maintained when sharps containers were not changed when full to prevent overflowing of objects which were an infection control concern. This affected four residents (#40, #59, #65 and #89) and had the potential to affect all 86 residents residing in the facility. Findings included: Interview on 09/01/23 at 3:32 P.M. with Resident #59's family member revealed a concern regarding the sharps container (a hard plastic container for the storage of used sharp items like lancets and needles for safety and infection control by placing the items in the container lid and flipping them down into the container) in the bathroom had been full and overflowing for months and everyone said they couldn't find a key. Resident #59's family member reported it just wasn't sanitary or safe. Observation on 09/01/23 at 3:32 P.M. revealed Resident #59's sharps container hanging on her bathroom wall overflowing with 10 used lancets and three used glucometer strips on top of the partially closed lid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-02 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure a safe environment when sharps containers were not changed when full to prevent overflowing of objects which were a safety control concern. This affected four residents (#40, #59, #65 and #89) and had the potential to affect all 86 residents residing in the facility. Findings included: Interview on 09/01/23 at 3:32 P.M. with Resident #59's family member revealed a concern regarding the sharps container (a hard plastic container for the storage of used sharp items like lancets and needles for safety and infection control by placing the items in the container lid and flipping them down into the container) in the bathroom had been full and overflowing for months and everyone said they couldn't find a key. Resident #59's family member reported it just wasn't sanitary or safe. Observation on 09/01/23 at 3:32 P.M. of Resident #59's sharps container hanging on her bathroom wall overflowing with 10 used lancets and three used glucometer strips on top of the partially closed lid and a used syringe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-09 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview, and review of the Centers for Medicare and Medicaid (CMS) Census and Condition form 672, the facility failed to ensure sufficient levels of staff to meet the total care needs of all residents. This had the potential to affect all 84 residents residing in the facility. Findings include: 1. On 12/18/22 at 8:00 A.M. upon entrance of the facility there were four nurses and seven State Tested Nursing Assistants (STNA's) on duty to provide care for the 84 residents residing in the facility. Review of the facility completed Centers for Medicare and Medicaid (CMS) Census and Condition form 672 revealed the facility had no residents who were independent for activity of daily living care. The facility identified 73 residents who required the assistance of one or two staff for bathing and 11 who were dependent on staff for bathing. The facility identified 80 residents who required the assistance of one or two staff for dressing and four staff who were dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-01-09 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and review of the personnel records, the facility failed to ensure State Tested Nurse Assistant's (STNA) received performance evaluations. This had the potential to affect all 84 residents residing in the facility. Findings include: Review of the personnel records for STNA #200 (date of hire 09/21/21), STNA #177 (date of hire 06/25/21), STNA #124 (date of hire 01/28/21), and STNA #210 (date of hire 10/31/18) revealed no documented evidence of annual performance evaluations. Review of personnel records for STNA #132 (date of hire 03/03/22) and STNA #227 (date of hire 09/29/22) revealed no documented evidence of 90-day performance evaluations for either STNA. Interview on 12/20/22 at 8:47 A.M., with Human Resources #117 verified the absence of performance evaluations for the six staff members.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-09 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility policy, observations, staff interviews, and record review, the facility failed to follow the planned menu on two different occasions. This affected all residents residing on all units, except for Resident #71 who was identified as consuming nothing by mouth. The facility census was 84. Findings include: 1. Observation of the lunch meal on 12/20/22 revealed the menu was not followed on Unit B, Unit C, and memory care. Observations included: a. On Unit B, a side salad was served in a small white Styrofoam bowl, the observed salad included lettuce and tomato and took up less than half of the bowl. Interview at that time with Dietary Aide #144 confirmed the salad. Dietary Aide #144 reported every resident on the unit received three ounces of salad. b. The test tray from Unit B revealed a side salad, the eight-ounce bowl was less than half full of lettuce and had five small slices of tomato. c. On the memory care unit, a side salad was served in a small white bowl, it included lettuce and parmesan cheese and took up half of the bowl. Interview at that time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews, and review of the facility's policy, the facility failed to keep the kitchen clean and failed to check expiration dates of food in Resident #62's refrigerator resulting in her eating expired food. This affected one (Resident #62) of three resident refrigerators observed and had the potential to affect all residents except Resident #71 who was identified as receiving no food from the kitchen. The facility census was 84. Findings include: Observation and interview on 12/18/22 revealed the facility had one main kitchen and four kitchenettes. Observation from 9:30 A.M. to 11:12 A.M. with Dietary Director #172 revealed the following concerns: a. In the main kitchen, multiple boxes were noted to be on the freezer floor. b. In the Unit A kitchenette, a bag of hot dogs was open and undated. Additionally, there were four containers of cereals that were open and undated. Observation of the hood above the oven revealed the vents had a buildup of grease.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility's policy, observations, staff interview, and record review the facility failed to follow a Legionella prevention plan, maintain infection control during wound care for Resident #189, and to ensure laundry was appropriately separated for Resident #17 who had an active COVID-19 infection. This had the potential to affect all 84 residents residing in the facility. Findings include: 1. Review of the facility's Legionella Precautionary Maintenance and Inspection Frequency' form revealed there was equipment and systems to be monitored weekly, monthly, quarterly, and semi-annually. The form was blank. Interview on 12/27/22 at 4:50 P.M. with the Administrator revealed the facility had a water management plan that was to be monitored through the Legionella precautionary maintenance and inspection frequency form. She reported she was unable to find evidence that it was completed at that time but would check again. Electronic communication on 01/04/23 with the Administrator revealed she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-01-09 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and staff interviews, the facility failed to maintain kitchen equipment in an operating condition. This had the potential to affect all residents but one resident (#71) identified as eating nothing by mouth. The facility census was 84. Findings include: Observation on 12/18/22 revealed the facility had one main kitchen and four kitchenettes. During a tour of the kitchens with Dietary Director #172 and Assistant Dietary Director #141, they identified multiple essential equipment that was not operating. Observation from 9:30 A.M. to 11:12 A.M. revealed the following concerns: a. In the main kitchen, the freezer had a thick buildup of ice in the right-hand corner. The ice was covering multiple boxes that were not identifiable due to the ice. b. In the Unit A kitchen, the air conditioning was not functioning, the steam table leaked, the dishwasher was down, and the oven did not work. c. In the Unit B kitchen, the dishwasher leaked. d. In the Unit C kitchen, the air conditioning was not functioning, the sandwich station was down, and the steam table…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and review of the resident fund documentation, the facility failed to obtain authorization to manage funds and maintain witnessed authorizations for residents. This affected four residents (#17, #19, #32, and #37) out of five residents reviewed for funds. The facility census was 84. Findings include: 1. Review of the personal fund authorization revealed Resident #19's representative authorized the facility to manage funds, however, it was undated and there was no witness. 2. Review of the personal fund authorization revealed Resident #37's representative authorized the facility to manage funds on 06/02/21, this was unwitnessed. 3. Review of the personal fund authorization revealed Resident #17 wanted to manager her own funds, this was signed by her representative on 10/16/18 and was unwitnessed. Review of the trust transaction history for Resident #17 revealed the facility was managing her funds. 4. Review of the personal fund authorization revealed Resident #32 authorized the facility to manage her funds on 12/19/22, however, it was unwitnessed. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff, resident, and family interview, review of the hospice documentation, and policy and procedure review, the facility failed to ensure dependent residents received assistance with daily care. This affected one resident (#60) reviewed for oral care, three residents (#25, #76 and #87) reviewed for showers, one resident (#42) reviewed for shaving, and one resident (#28) reviewed for meals out of seven residents reviewed residents reviewed for activities of daily living. The facility census was 84. Findings Include: 1. Review of the medical record for Resident #60 revealed an admission date of 06/17/22 and a readmission date of 07/30/22. Diagnoses included dysphagia, adult failure to thrive, severe protein calorie malnutrition, chronic kidney disease stage four, anorexia, depression, pneumonia, shortness of breath, falls, unsteadiness on feet, muscle weakness, benign prostatic hyperplasia, malignant bladder cancer, and need for assistance with personal care. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview, and review of the facility activity calendar, the facility failed to ensure activities were available to residents in isolation for COVID-19 infection, ensure group activities were available to residents, and to ensure assistance to activities was provided for residents who were unable to attend activities independently. This directly affected three residents (#13, #21, and #36) out of 26 residents reviewed for activities during the annual survey with the potential to affect 23 additional residents (#02, #08, #09, #11, #13, #15, #17, #19, #20, #26, #28, #31, #35, #40, #41, #42, #46, #49, #50, #55, #59, #64, and #69) who resided on the B unit. The facility census was 84. Findings include: 1. Review of the medical record revealed Resident #21 was admitted to the facility on [DATE] and had diagnoses including heart failure, hypertension, and diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff and resident interview, review of the facility investigations, and policy and procedure review, the facility failed to ensure Resident #44's wound was monitored routinely and the dressing was changed as ordered, failed to ensure Resident #62's wound cause was comprehensively investigated and the wound dressing was changed as ordered, failed to ensure Resident #189 had an order for a wound dressing, failed to ensure appropriate positioning for Resident #19, and failed to ensure Resident #28 had geri-sleeves on as ordered. This affected five residents (#19, #28, #44, #62, and #189) out of 22 residents reviewed for quality of care. The facility identified 23 residents with non-pressure skin impairment. The facility census was 84. Findings Include: 1. Review of the medical record for Resident #44 revealed an admission date of 10/14/22 and 11/23/22 with diagnoses of malignant neoplasm of bladder, diabetes type two, liver cirrhosis, muscle weakness, need for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff, resident, and responsible party interview, and policy review, the facility failed to ensure fluids were available and provided for residents #05 and #40 and the facility failed to provide nutritional interventions, monitor weight and intake, and provide tube feeding as ordered for Resident #05, #31, #60, #62, #71, and #76. This effected two residents (#05 and #40) out of six residents reviewed for hydration and six residents (#05, #31, #60, #62, #71, and #76) out of seven residents reviewed for nutrition. The facility census was 84. Findings include: 1. Review of the medical record for Resident #05 revealed an admission date of 02/11/18 with diagnoses including dementia, repeated falls, muscle wasting and atrophy, cognitive communication deficit, and constipation. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #05 had severely impaired cognition. She was on a mechanically altered and therapeutic diet. Review of the plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of Medscape prescribing information, staff interviews, and record reviews, the facility failed to ensure the appropriate monitoring of abnormal behaviors, failed to ensure medications were used for the appropriate indication, and failed to ensure medications were held as ordered by the physician when vital signs were outside the ordered parameters. This affected four residents (#5, #28, #49, and #73) of the 26 residents whose records were reviewed during the annual survey. The facility census was 84. Findings include: 1. Record review for Resident #28 revealed the resident was admitted to the facility on [DATE]. Diagnoses included paroxysmal atrial fibrillation, chronic diastolic heart failure, hypertension, cardiac murmur, and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment, dated 09/16/22, revealed Resident #28 had mildly impaired cognition. Review of the active physician's order, dated 12/02/22, revealed Resident #28 was to be administered one half of a 200 milligram…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility policy, observations, resident and staff interviews, and review of the mealtimes, the facility failed to serve meals according to the planned times and at regular mealtimes. This affected all but the 24 residents residing on Unit A. The facility census was 84. Findings include: Observation from 12/18/22 to 12/21/22 on Unit B, Unit C, and the memory care unit revealed meals were late on multiple occasions. These observations included: a. Observation of the lunch meal on 12/18/22 on Unit B revealed the first tray was served at 1:03 P.M. and the last tray was served at 2:00 P.M. Interview on 12/18/22 at 1:52 P.M. with Dietary Director #172 confirmed the meal came out late, she reported the cause was the kitchen being short staffed on that day. b. Observation of the lunch meal on 12/18/22 on the memory care unit revealed the first tray was served at 1:01 P.M. and the last tray was served at 1:37 P.M. Interview on 12/18/22 at 1:37 P.M. with State Tested Nursing Aide (STNA) #187 confirmed the late timing of the meal. STNA #187 reported the kitchen was short…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-09 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident representative interview, and staff interview, the facility failed to ensure the memory care unit furniture was maintained in a safe, sanitary, comfortable, and functional manner and failed to maintain clean refrigerators for Resident #19 and Resident #28. This had the potential to affected the 13 residents residing in the memory care unit and affected two (Resident #19 and Resident #28) of three resident refrigerators observed. The facility census was 84. Findings include: 1. Observations on 12/18/22 at 1:23 P.M. and 4:47 P.M., and on 12/19/22 at 12:40 P.M. reveled the furniture in the memory care unit was not maintained in a safe, sanitary, functional, and comfortable manner. Three green chairs were observed with cracked plastic cushions, and one of the green chairs had a white stain. Three orange striped chairs were observed to be faded with multiple unidentifiable stains. The couch was observed with multiple tears on the cushioned seat and the fabric was frayed at the bottom. Interview on 12/19/22 at 12:40 P.M. with Environmental Director #142…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, review of the Resident [NAME] of Rights, and policy and procedure review, the facility failed to ensure privacy was maintained and residents were treated with dignity and respect during incontinence care. This affected one resident (#60) out of seven residents reviewed for pressure ulcers. The census was 84. Findings Include: Review of the medical record for Resident #60 revealed an admission date of 06/17/22 and a readmission date of 07/30/22. Diagnoses included dysphagia, adult failure to thrive, severe protein calorie malnutrition, chronic kidney disease stage four, anorexia, depression, pneumonia, shortness of breath, falls, malignant bladder cancer, and the need for assistance with personal care. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #60 had a Brief Interview of Mental Status (BIMS) of 13 indicating intact cognition, and the resident required extensive assistance of two staff for bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff and family interview, the facility failed to ensure the resident representatives and the physician were notified of falls. This affected two residents (#25 and #76) out of seven residents reviewed for falls. The facility census was 84. Findings include: 1. Review of the medical record for Resident #76 revealed an admission date of 08/20/22 with diagnoses including neurocognitive disorder with lewy bodies, Parkinson's disease, dementia, severe protein-calorie malnutrition, alcohol abuse, and major depression. Review of Resident #76's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he had a severe cognitive impairment. The resident required the extensive assistance of staff for bed mobility, transfers, locomotion, dressing, eating, personal hygiene, and toilet use. Resident #76 had one fall with injury. Review of Resident #76's medical record revealed he had family as his responsible party. Review of the progress note dated 11/18/22 at 8:11 A.M. revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure all relevant mental disorders were listed on the resident Preadmission Screening and Resident Review (PASARR). This affected one resident (#76) out of two residents reviewed for PASARR. The facility census was 84. Findings include: Review of the medical record for Resident #76 revealed an admission date of 08/20/22 with diagnoses including neurocognitive disorder with lewy bodies, Parkinson's disease, dementia, severe protein-calorie malnutrition, alcohol abuse, and major depression. Review of Resident #76's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he had severe cognitive impairment. Resident #76 required extensive assistance of staff for bed mobility, transfers, locomotion, dressing, eating, personal hygiene, and toilet use. Review of the physician's note dated 08/23/22 revealed Resident #76's diagnoses included mood disorder. Review of the Certified Nurse Practitioner's (CNP) note dated 08/25/22 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure resident baseline care plans were completed upon admission to the facility. This affected two residents (#28 and #42) out of 26 residents reviewed for care plans. The facility census was 84. Findings include: 1. Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included paroxysmal atrial fibrillation, chronic diastolic heart failure, severe protein-calorie malnutrition, shortness of breath, chronic kidney disease, hypothyroidism, hypertension, muscle weakness, cardiac murmur, heart failure, and a history of falls. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #28 had mild impaired cognition and required extensive assistance from two staff members for bed mobility, transfers, and toilet use. Further record review for Resident #28 revealed no evidence a baseline care plan was completed. 2. Review of the medical record revealed Resident #42…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure comprehensive care plans reflected the resident assessments. This affected three residents (#28, #40, and #42) out of 26 residents reviewed for care planning. The facility census was 84. Findings include: 1. Review of the medical record revealed Resident #28 was admitted to the facility on [DATE] and had diagnoses including paroxysmal atrial fibrillation, chronic diastolic heart failure, unspecified severe protein-calorie malnutrition, shortness of breath, chronic kidney disease, hypothyroidism, hypertension, muscle weakness, cardiac murmur, heart failure, and history of falls. Review of the quarterly MDS assessment dated [DATE] revealed Resident #28 had mild impaired cognition. The resident required extensive assistance from two staff members for bed mobility, transfers, and toilet use and limited assistance from one staff member for eating. The resident was at risk for the development of pressure ulcers. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and staff interview, the facility failed to ensure timely review and revision of care planned interventions. This affected one resident (#19) out of seven residents reviewed for falls. The facility census was 84. Findings include: Review of the medical record revealed Resident #19 was admitted to the facility on [DATE] and had diagnoses including age related osteoporosis, hemiplegia and hemiparalysis, weakness, need for assistance with personal care, diabetes mellitus, and schizoaffective disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #19 had mild impaired cognition. The resident was dependent upon two staff members for transfers, bed mobility, and toilet use. Resident #19 had one fall with injury since the previous assessment. Review of the most recently revised care plan dated 11/30/22, revealed Resident #19 had a history of falls with injuries and was at risk for further injuries related to falls. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, the facility failed to ensure physician ordered pressure ulcer interventions were implemented. This affected one resident (#28) out of six residents reviewed for pressure ulcers. The facility census was 84. Findings include: Review of the medical record revealed Resident #28 was admitted to the facility on [DATE] and had diagnoses including paroxysmal atrial fibrillation, chronic diastolic heart failure, unspecified severe protein-calorie malnutrition, shortness of breath, chronic kidney disease, hypothyroidism, hypertension, muscle weakness, cardiac murmur, heart failure, and a history of falls. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #28 had mild impaired cognition. The resident required extensive assistance from two staff members for bed mobility, transfers, and toilet use and limited assistance from one staff member for eating. The resident was assessed at risk for development of pressure ulcers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to ensure timely follow-up of therapy recommendations to prevent the potential worsening of a residents contracture. This affected one resident (#42) out of two residents reviewed for range of motion. The facility census was 84. Findings include: Review of the medical record revealed Resident #42 was admitted to the facility on [DATE]. Diagnoses included major depressive disorder recurrent with psychotic symptoms, hemiplegia and hemiparalysis following cerebral infarction, contracture of the right hand, and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 had moderate impaired cognition. The resident required supervision for transfers and bed mobility, extensive assistance from one staff member for toilet use and eating. The resident had a functional impairment on one side of the upper extremity. There was no restorative nursing services received. Review of the active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview, and policy review, the facility failed to ensure residents received timely physician ordered incontinence care and timely treatment was implemented for a resident with a urinary tract infection (UTI). This affected two residents (#16 and #28) out of five residents reviewed for bowel and bladder incontinence and UTI. The facility census was 84. Findings include: 1. Review of the medical record revealed Resident #28 was admitted to the facility on [DATE]. Diagnoses included chronic kidney disease, and muscle weakness. Review of the care plan dated 03/07/22 revealed Resident #28 had incontinence episodes and/or was at risk for bladder incontinence. Occasionally incontinent. Interventions included to notify nursing if incontinent during activities, check and record bowel movement status every shift, and document and report to nurse any change in voiding pattern. Review of the care plan dated 03/07/22 and recently revised on 11/23/22 revealed Resident #28 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy and procedure review, the facility failed to ensure documentation of appropriate dialysis port monitoring and communication between the facility and dialysis. This affected one resident (#22) out of one resident reviewed for dialysis. The facility identified two residents (#22 and #61) who received dialysis services. The census was 84. Findings Include: Review of the medical record for Resident #22 revealed an admission date of 10/28/22 and the diagnoses of end stage renal disease (ESRD), non compliance with renal dialysis, diabetes type two, morbid obesity, need for assistance with personal care, high blood pressure, and adult failure to thrive. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 had a Brief Interview of Mental Status (BIMS) of 15 indicating impaired cognition and the resident required extensive assistance of one staff for bed mobility, personal hygiene and toilet use and extensive assistance of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, review of the Medscape prescribing information, and record review, the facility failed to ensure there was an appropriate diagnosis for the use of the antipsychotic medication Seroquel for Resident #76. This affected one (Resident #76) of five residents reviewed for unnecessary medication. The facility census was 84. Findings include: Review of the medical record for Resident #76 revealed an admission date of 08/20/22. Diagnoses included neurocognitive disorder with lewy bodies and dementia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #76 had a severe cognitive impairment. He had verbal behavioral symptoms for one to three days during the lookback period. Review of the plan of care dated 11/17/22 revealed Resident #76 had behaviors possibly related to Parkinson's disease, history of alcohol abuse, neurocognitive disorder with lewy bodies along with dementia, and other comorbidities. Interventions included administering medications as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of the facility policy, observation, and staff interview, the facility failed to ensure the medication error rate was less than five percent. There were ten medication errors out of 35 opportunities observed, resulting in 28.57% (percent) medication error rate. This affected one (#31) of three residents observed for medication administration. The facility census was 84. Findings include: Review of Resident #31's medical record revealed an admission date of 08/27/21. Diagnoses included chronic obstructive pulmonary disease, diabetes mellitus type II, dysphagia, and gastrostomy (an opening in the stomach to receive to receive artificial nutrition) malfunction. Review of the active physician orders for Resident #31 revealed an order for Vitamin D (vitamin) one tablet, Cymbalta (antidepressant) 50 milligrams (mg) one tablet, Prednisone (steroid) one mg one tablet, Hydroxychloroquin (antimalaria) 200 mg one tablet, Xanax (antianxiety) 0.25 mg one tablet, Oxycodone (narcotic pain medication) liquid 0.5 mg, Senna (treats constipation) 8.6 mg one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the facility policy, and staff interviews, the facility failed to ensure an adequate system was in place for the timely review and reporting of laboratory and diagnostic results to the physician. This affected two (Resident #16 and #40) of six residents reviewed for laboratory services. The facility census was 84. Findings include: 1. Review of the medical record for Resident #16 revealed an admission dated of 04/09/21 with diagnoses including vascular dementia and cerebral infarction with hemiplegia and hemiparesis. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #16 had severely impaired cognition. Review of Resident #16's physician's order dated 11/13/22 revealed an order for blood work and a urinary analysis one time only until 11/14/22. An additional order was written for 11/16/22 through 11/19/22 for blood work and urinary analysis to be drawn and collected on one of these selected dates with results to be sent to MedOne…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, observations, and review of medical records, the facility failed to ensure the resident's medical records were accurate. This affected two (#25 and #62) of 24 resident records reviewed in the annual survey. The facility census was 84. Findings include: 1. Review of the medical record for Resident #25 revealed an admission date of 03/12/21 with diagnoses including Alzheimer's disease, pain in right wrist, and osteoarthritis. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #25 had severely impaired cognition. Review of the physician's orders for Resident #25 revealed an order dated 11/29/22 for Tramadol HCL 50 milligrams (mg) one tablet by mouth every six hours as needed for pain and an order dated 12/07/22 for Tramadol HCL 50 mg one tablet by mouth every eight hours for pain. Review of the Medication Administration Record (MAR) for December 2022 revealed no documented administration for Tramadol HCL Tablet 50 mg on 12/10/22 and 12/12/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-09 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident representative interview, staff interviews, observations, review of the facility policy, and record review, the facility failed to ensure Resident #38's room was free from pests and maintained in a manner to prevent pests. This affected one (Resident #38) of four residents reviewed for physical environment. The facility census was 84. Findings include: Interview on 12/18/22 at 10:40 A.M. with Resident #38's representative revealed she did not feel they kept Resident #38's room clean. She reported Resident #38 dropped a lot of food, that wasn't swept up and it led to ants. Observation on 12/18/22 at 11:20 A.M. revealed Resident #38 had banana chips and other food debris in her room, she additionally appeared to have ants in her room. Observation on 12/19/22 at 12:35 P.M. revealed Resident #38's representative sweeping in her room. A large number of ants were observed to be in the pile, as well as banana chips and other food debris. Interview with Resident #38's representative at that time revealed she swept every time she visited and there were always ants, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-11 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide a written notice of transfer to an acute care facility to the family and/or long-term care Ombudsman. This affected two of three residents (Resident #87 and Resident #51) reviewed for discharge. The facility census was 92. Findings include: 1. Review of Resident # 87's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including cerebral infarction, muscle weakness, malignant neoplasm of endometrium, cerebral ischemia, and malignant neoplasm of uterus. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed that Resident #87 had a Brief Interview of Mental Status (BIMS) of 12 indicating a moderate cognitive impairment, and the resident was identified to be her own responsible party. Resident # 87 was transferred to the hospital on [DATE] and had not returned to facility. Resident #87's had no documentation indicating the Ombudsman was notified of the discharge and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.4+0.6 vs chain
Health inspection 2 of 51.9+0.1 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of Bloomfield HillBloomfield Hills, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health & Rehabilitation of WyomingWyoming, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Optalis Health and Rehabilitation of Three RiversThree Rivers, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of Dearborn HeigDearborn Heights, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH 5 of 5Optalis Health and Rehabilitation of Grosse PointeGrosse Pointe Woods, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 4 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 10/17/2022
OM NOTE HOLDCO 4 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/17/2022
SNW LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 10/17/2022
BATDORFF, DANIELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
CHARLES FRANKLIN LLCOrganizationADP OF THE SNFsince 10/17/2022
CHARLES WESTLAND LLCOrganizationADP OF THE SNFsince 10/17/2022
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 01/01/2025
FORBRIGHT BANKOrganizationADP OF THE SNFsince 02/16/2026
HEMANT SHAH 2018 IRREVOCABLE TRUSTOrganizationADP OF THE SNFsince 10/17/2022
OBS OF OH LLCOrganizationADP OF THE SNFsince 01/28/2026
PAAR 108 LLCOrganizationADP OF THE SNFsince 10/17/2022
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O AARNA R. PATELOrganizationADP OF THE SNFsince 10/17/2022
PINAL R. PATEL 2017 IRREVOCABLE TRUST F/B/O ANSH R. PATELOrganizationADP OF THE SNFsince 10/17/2022
PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020OrganizationADP OF THE SNFsince 10/17/2022
RAJAN G PATEL 2020 IRR FAM TR UAD 12-3-2020OrganizationADP OF THE SNFsince 10/17/2022
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 01/01/2025
FISHER, RICCIIndividualADP OF THE SNFsince 01/28/2026
KATULA, DOUGLASIndividualADP OF THE SNFsince 01/28/2026

CMS files one row per role, so the 22 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.5M
Net patient revenuemost recent cost report
-27.1%
Operating marginrevenue minus expenses
$496K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 16%Medicare 13%Other / private 71%

This home reported $496K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$438per resident / day
operating cost
$13,306per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366435. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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