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Optalis Health and Rehabilitation of Grosse Pointe

21401 Mack Avenue, Grosse Pointe Woods, MI 48236 · For profit - Corporation · 80 certified beds · (586) 778-0800 Medicare & Medicaid certified

Call the home — (586) 778-0800 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Sep 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (19) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
21316 MACK Ave · (248) 733-4325 · Call to confirm hours
Pharmacy
20746 Mack Ave · (313) 640-9766 · Call to confirm hours
Grocery
21514 Harper Ave · (586) 779-0840 · Call to confirm hours
Park
Ridgemont Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.4%10.8%15.4%better
Long-stay residents who lose too much weight8.5%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection2.5%1.5%2.0%worse
Long-stay residents with depressive symptoms19.2%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%3.0%3.3%better
Long-stay residents whose ability to walk worsened11.6%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.9%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers6.2%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control32.1%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.8%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.2%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine91.4%79.5%79.4%better
Short-stay residents rehospitalized after admission41.0%24.0%22.6%worse
Short-stay residents with an outpatient ER visit3.8%11.7%12.0%better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 202 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.7%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
74.7%U.S. median 56.6%
Met the expected recovery
0.65U.S. median 0.31
Therapy hours / resident / day
0.28hours / resident / day
Physical therapy
0.29hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 74.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 79 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.65 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.7%CMS range 54.0–73.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.8–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge74.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge73.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge64.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 3.6–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
1.60
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.97
Total nurse hours/ resident / day
0.16
RN hoursweekends
55.0%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 80 beds and averages 75.5 residents a day — about 94% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 4.14 on weekdays — 14% thinner on weekends. RN hours go from 0.37 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-07-23)
5
at the previous standard inspection (2024-07-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

19 citations, most serious first. The 10 most serious are shown; the remaining 9 are one tap away and print in full.

  • Potential for harm · D2025-09-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2627057 and 2626819.Based on interview and record review, the facility failed to report an allegation of employee to resident abuse for one resident (R903) of two residents reviewed for abuse. Findings include:A review of intakes 2627057 and 2626819 revealed allegations of employee to resident abuse resulting in injury and hospitalization.On 9/29/25 at 10:06 AM, a phone interview was completed with R903 who explained they were currently hospitalized for a sustaining a concussion from being physically assaulted in the forehead with an unknown object causing bleeding by an unidentified agency staff member. R903 explained they contacted the local police after the incident and was transferred to the hospital on 9/16/25 following the incident.On 9/29/25 at 11:56 AM, an interview was completed with the Director of Nursing (DON) regarding the allegations of abuse reported by R903. The DON explained there were allegations of employee to resident abuse that allegedly occurred in the early morning hours of 9/16/25 however, after the facility investigated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-23 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer and provide the COVID-19 immunization vaccine and education to 11 (Staff E, Staff F, Staff G, Staff H, Staff I, Staff J, Staff K, Staff L, Staff M, Staff N, and Staff O) of 99 staff members. Findings include:On 7/23/2025 at 10:04 AM, the Infection Control Preventionist (ICP) was asked about the facility's process for offering the COVID-19 vaccine to residents and staff. The ICP explained they still offer the vaccine to residents; however, it is no longer offered to staff.A review of the facility staff vaccine documentation provided by the facility did not reveal that unvaccinated staff were provided education regarding the benefits and potential risks associated with the COVID-19 vaccine, or that staff were offered the COVID-19 vaccine or information on obtaining COVID-19 vaccine. On 7/23/2025 at 1:05 PM, the ICP explained the facility stopped offering vaccines to staff at the beginning of the year (2025) at the facility, and if a staff member would like the vaccine, they are referred to their local pharmacy. The ICP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: FacilityNumber of residents cited: PatternThis citation pertains to intakes 2560380, 2560402, 2560706, and 2560866.Based on observation, interview, and record review, the facility failed to ensure the safety and protection of six of six confidential female residents during a sexual abuse investigation. Findings include: Review of a Facility Reported Incident (FRI) submitted to the State Agency documented, On 07/10/2025, an unknown male patient (R66) talked (name of R45) into giving them oral sex while they were sitting in the wheelchair and (R66) was standing in the hallway. Two unidentified nurses' aides from the facility walked up on the two and reported the incident . On 07/22/25 at 12:16 PM, Assistant Director of Nursing (ADON) D was interviewed regarding the sexual abuse incident that was reported to the State Agency. R66 was identified as the alleged perpetrator and R45 as the alleged victim. ADON D indicated upon staff observation of the incident taking place, R66 was initially returned to their room after being separated from R45. ADON D said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake:1217345 Based on interview and record review, the facility failed to document and properly administer insulin for one resident (R105) of four reviewed for medication administration. Findings include:A review of a complaint received from the State Agency revealed concerns that the resident's diabetes was not managed appropriately while admitted in the facility. A review of R105's medical record revealed they were admitted into the facility on 6/14/25 with diagnoses that included Critical Illness Myopathy, and Diabetes Mellitus, Type II with Hyperglycemia. Further review revealed the resident was cognitively intact and needed supervision to limited assistance for Activities of Daily Living. Further review of the medical record revealed the following order placed on 6/14/25, Insulin Lispro 100 UNIT/ML (milliliters) Solution Inject as per sliding scale: if 151 - 200 = 2 units Give 2 units; 201 - 250 = 4 units. Give 4 unit; 251 - 300 = 6 units Give 6 units; 301 - 350 = 8 units Give 8 units; 351 - 400 = 10 units Give 10 units, subcutaneously before meals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation interview and record review the facility failed to maintain sanitary conditions in the kitchen for 74 residents. Findings include: On 07/16/24 at 8:40 AM and on 07/18/24 at 7:54 AM, the main kitchen was observed with the Dietary Manager (DM) present and the following was noted: -two gnats were flying around the beverage dispenser; -a six inch puddle of water was observed between the coffle dispenser and the reach-in refrigerator; -a fly was flying around the dishwasher area; -food particles were under the garbage disposal-with a bucket under the disposal and on the floor at the left corner of the pre-rinse counter; -a tan colored sludge extended four (six inch) tiles out and 12 tiles down toward the dishwasher; -the dishwasher had a build up of food and sticky soil under the entire foot print of the unit; -the floor under the drying/clean side of the dishwasher had standing water which covered four tiles; -a test of a sanitizer bucket with the DM indicated it was light and not at the proper level for disinfection; -food debris was left on the 8 quart pot and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide timely notification of a change in condition for one (R65) of six residents reviewed. Findings include: Review of the facility record for R65 revealed an admission date of 05/20/24 with diagnoses that included Anemia, Gastrointestinal Hemorrhage, and Acute Kidney Failure. A progress note dated 05/25/24 and timestamped 3:01 AM indicated R65 was found to be primarily unresponsive and had a blood pressure of 90/58. The progress note indicated the physician, (facility)management, and the family were notified and the resident was sent to the hospital. Further review of the record revealed R65 returned from the hospital on [DATE] at 11:00 AM after being treated in the emergency room for hypoglycemia. Review of R65's vital sign history indicated on 05/26/24 at 10:14 AM, the blood pressure reading was 84/58. There was no indication in the record this blood pressure was reported to the physician or that a follow-up blood pressure or action otherwise was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dependent residents were repositioned or provided range of motion exercises for three residents (R35, R44, R116) of three whose positioning was reviewed. Findings include: R35 On 07/16/24 at 9:39 AM and 11:43 AM, 1:47 PM, 1:53 PM and 2:52 PM, R35 was observed to be supine in bed with the head of the the bed up around 20-30 degrees. R35 leaned toward the left side of the bed with their head at the left edge of the pillow. The legs/and or foot of the bed was elevated and R35 appeared to have heel boots on. A powered low air loss mattress unit was active at the foot of the bed. The TV was on. At 1:53 PM, Certified Nursing Assistant (CNA) F was asked about R35 and reported R35 needed assistance with repositioning had a wound to the heel and may have had a small open area on the tailbone or buttocks. R35 appeared asleep at times but did awaken to their name and the knock on the door. At 5:06 PM, R35 appeared supine in bed with no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform hand hygiene during/after resident care for two residents (R26 and R44) and failed to sanitize patient care equipment after use for one resident (R218) of three residents reviewed for hand hygiene during care. Findings include: On 07/17/24 at 8:03 AM, Licensed Practical Nurse (LPN) J completed a medication administration and washed their hands to a count of five seconds. On 07/17/24 at 8:38 AM, LPN K completed a medication pass and did not complete hand hygiene after removal of their gloves. On 07/17/24 at 08:30 AM, Nurse D did not perform hand hygiene prior to beginning medication preparation. After Nurse D prepared some medications, it was determined stock medications were not available in the medication cart. Nurse D went to the medication storage room to obtain them. Hand hygiene did not occur before Nurse D left the medication cart. Nurse D did not perform hand hygiene when resuming medication preparation. On 07/17/24 at 08:30 AM, Nurse D obtained R218's blood pressure, administered R218's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00145395. Based on observation, interview, and record review, the facility failed to maintain clean, sanitary tube feeding equipment for one (R48) of two residents reviewed for tube feeding. Findings include: The facility record for R48 revealed an admission date of 10/20/23 with diagnoses that included Cerebral Infarction and Gastrostomy Status. On 07/16/24 at 10:48 AM, R48 was observed in bed. The tube feeding pole and base were observed to be significantly soiled with tube feeding fluid. On 07/17/24 at 09:06 AM, R48 was observed laying in bed. The tube feeding was being administered. The tube feeding pole and base were observed to continue to be soiled as during the previous observation. On 07/17/24 at 02:42 PM, R48's tube feeding pole was observed to continue to be in the same soiled condition as during the previous observations. On 07/18/24 at 09:07 AM, R48's tube feeding pole and base were observed to continue to be in a significantly soiled condition as during the previous observations. On 07/18/24 at 11:12 AM, the facility Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00143863. Based on observation, interview and record review, the facility failed to ensure pressure ulcer treatments were consistently provided as ordered for one (R501) out of three residents reviewed for pressure ulcers. Findings include: A review of the Intake allegation noted, It was alleged facility staff failed to provide adequate and appropriate care to prevent and/or treat pressure sores. A review of R501's medical record revealed, R501 was admitted to the facility on [DATE] and readmitted on [DATE], discharged [DATE], with diagnosis of Type II Diabetes and Protein calorie malnutrition. Further review of R501's medical record noted, Skin assessment dated , 3/13/24 Pressure ulcer acquired New, Unstageable Left ischial tuberosity. 12.5 area, 4.3 length, 4.0cm width . Notes Resident alert with arousal, oriented x1-2, and cooperative to care. Resident exhibiting s/s (signs and symptoms) of decline, refusing food, sleeping through treatment and ADL care. Unable to hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
Show the remaining 9 citations
  • Potential for harm · F2023-05-17 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to 1) label/date multi-use medications per professional standards, maintain the cleanliness of a medication storage cart, properly store and label liquid medication and vials of tuberculin purified protein derivative (PPD), and 2) limit access to and promptly destroy discontinued controlled substances, resulting in the potential for drug diversion and/or ineffective or unsanitary medication administration that could affect all residents residing in the facility. Findings include: Controlled Medications are substances that have an accepted medical use (medications which fall under US Drug Enforcement Agency (DEA) Schedules II-V), have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence. On 5/15/23 at 4:32 PM, the 1st floor high medication cart was observed to be unlocked and unattended in the hallway. No staff were observed in the vicinity. On 5/16/23 at 10:55 AM, the 2nd floor high medication cart was reviewed with Licensed Practical Nurse (LPN) A. An opened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure care met professional standards for one (R24) of three residents observed during care resulting in unmet care needs and care not provided as ordered. Findings include: R24 On 05/16/23 at 8:11 AM, Licensed Practical Nurse (LPN) A was administering medications to R24 and the following concerns were observed: 1. LPN A was observed to draw insulin from a Novolog insulin pen with a syringe. LPN A was asked why they did not use the needle made for the pen and reported they did not feel the resident received the right amount of insulin when the pen was used. An observation of the insulin drawn up in the syringe revealed a small bubble. 2. R24 also receive 2 steroid inhalers; 'Umeclidinium bromide 62.5 mg one puff one time a day and Fluticasone Furoate/Vilanterol 200mg/25 mg. LPN A administered the first inhaler and before R24 could rinse their mouth, the resident had drank the rest of their Miralax (this was mixed with water). R24 then rinsed and spit out the water. The second inhaler was provided a few minutes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake number MI00134837. Based on observation, interview and record review the facility failed to ensure incontinence care was completed timely when soiled for one resident (R40) of three reviewed for Activities of Daily Living (ADL) care, resulting in the resident brief saturated, leakage from the brief and the potential for moisture associated skin damage. Findings include: On 05/15/23 at 9:54 AM, the door to the room of R40 was closed. When the door was opened, a stale urine odor was noted. The mattress on the bed was bare. The fabric on the underside of the recliner arm appeared frayed. R40 did not respond to their name or the knock on the door and appeared to be sleeping. R40 was observed to be in a geri chair medical recliner. R40 was laying across the seat of the chair. R40's head was up against the arm of the chair with their legs over the opposite arm off the chairs. The back of the knees rested on the arm of the chair and the feet hung down at the side. R40's back was on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to ensure dressing changes were completed timely per physician orders for one resident (R35) of two residents reviewed for dressing changes resulting in the potential for decreased effectiveness of the dressing and or the potential for delayed healing. Findings include: On 05/15/23 at 12:57 PM, R35 was asked about their care and treatments received were reviewed. R35 was observed to have dressings to both of their lower legs. The dressings covered the lower leg from the ankle to below the knee. The right leg had a gauze dressing wrapped with a stretchable fabric like tape (an unna boot). The tape had rolled back in places and the dressing appeared loose on the leg. This dressing did not have a date. The left leg had a rolled gauze dressing which appeared loose and was dated 05/13/23. R35 indicated the dressings had not been changed in a few days and the physician at the hospital had spoken with them about having the unna boot dressings changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a nutritional supplement as ordered by the physician for one (R360) of four residents reviewed, resulting in resident dissatisfaction with care related to the lack of indicated/ordered nutritional supplementation. Findings include: Review of the facility record for R360 revealed an admission date of 05/05/23 with diagnoses that included Acute Post-hemorragic anemia, Alcoholic Cirrhosis of Liver with Ascities and Esophageal Varices with Bleeding. The Minimum Data Set (MDS) assessment dated [DATE] indicated R360 required primarily supervision level assistance with activities of daily living. The Brief Interview for Mental Status (BIMS) assessment score of 7/15 indicated severe cognitive impairment. On 05/15/23 at 11:53 AM, during initial resident screening R360 was expressing some concerns regarding their food and stated I'm supposed to be getting Ensure (nutritional supplimental drink) and they don't give me that either. When questioned further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and record review, the facility failed to ensure a resident was upright and or greater than thirty degrees during tube feeding (liquid nutrition via a percutaneous endoscopic gastrostomy tube or PEG tube inserted into the stomach from an external site on the abdomen) for one resident (R40) of one resident reviewed for enteral (tube) feedings, resulting in the potential for reflux and aspiration into the lungs of the stomach contents. Findings include: On 05/15/23 at 9:54 AM, the door to the room of R40 was observed to be closed. R40 did not respond to their name or the knock on the door and appeared to be sleeping. R40 was observed to be in a geri chair medical recliner. R40 was laying across the seat of the recliner. R40's head was up against the arm of the recliner with their legs over the opposite arm off the side of the chair. The back of the knees rested on the arm of the chair and the feet hung down at the side. R40's back was on the seat of the chair. The tube feeding was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dressing changes were completed timely per physician orders and standards of care for one resident (R35) of two residents reviewed for dressing changes resulting in the potential for decreased effectiveness of the dressing and or the potential for delayed healing. Findings include: On 05/15/23 at 12:57 PM, R35 was asked about their care and treatments and reported they had been receiving antibiotic through a (peripherally inserted central catheter) PICC intravenous (IV) line in their right upper arm. The dressing for the PICC line was observed to have a transparent film dressing over a two by two inch white gauze dressing. The gauze dressing covered the IV line insertion site. The dressing was loose at the upper edge and rippled with movement of R35's arm. The date on the PICC dressing was 05/6/23. R35 commented that the previous line had come out and a new one was placed. On 05/16/23 at 11:29 AM, during the observation of an IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-17 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide routine dental services for one resident (R13) of three reviewed, resulting in the potential for further oral health decline. Finding include: On 5/15/23 at 10:07 AM, R13 was interviewed during the initial tour. R13 indicated that they would like to be seen by a dentist and felt as though they had not seen one in a long time. R13 was observed to have discolored teeth with many noted to be missing. A review of R13's record revealed that the resident was admitted into the facility on [DATE] with medical diagnoses of Paranoid Schizophrenia, Diabetes Mellitus Type 2, Dysphagia, and Heart Failure. A review of R13's Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident is cognitively intact. The facility was asked to provide proof of dental visits for R13. The facility provided documentation for one visit dated 2/28/2022. On 5/17/23 at 9:29 AM, the Regional Clinical Services Director (RCD) was queried regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-07-23 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post nurse staffing information daily affecting all 78 residents residing in facility. Findings include:On 7/21/2025 at 11:53 AM, a nurse staffing sheet was observed in the lobby. The nursing staff sheet was dated 7/9/2025 (12 days earlier). Receptionist B was asked if they posted the nurse staff information anywhere else in the facility. Receptionist B stated they only place it is posted is in the front lobby. At 11:57 AM, Admissions Director (AD) C was observed removing the nurse staffing sheet from the front lobby.On 7/23/2025 at 10:05 AM, an interview was conducted with Staffing Coordinator (SC) A. SC A reported they print out the nurse staffing sheets weekly, and they were in their office. SC A reported they forgot to put them out in the lobby daily.On 7/23/2025 at 12:31 PM, an interview was conducted with the Nursing Home Administrator (NHA). The NHA stated they were aware of the issue and working with the unit manager to ensure it does not get overlooked again.A review of a facility policy titled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 52.4+2.6 vs chain
Health inspection 4 of 51.9+2.1 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of Bloomfield HillBloomfield Hills, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health & Rehabilitation of WyomingWyoming, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Optalis Health and Rehabilitation of Three RiversThree Rivers, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of Dearborn HeigDearborn Heights, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Grand TheDublin, OH 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 5 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/07/2023
OPTALIS LP INVESTORS 5 LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 04/07/2023
SNW LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST30%since 04/07/2023
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2023
SIENA LENDING GROUP LLCOrganization5% OR GREATER SECURITY INTERESTsince 04/07/2023
PATEL, RAJANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 04/07/2023
SHARON, ROBERTIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2024
ARNOLD, LAKARA SHALEEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2025
MICHELIN, KELSEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
PARKER, SETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/07/2023
DUNN, CHARLESIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/03/2026
SHAH, HEMANTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/03/2026
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 01/01/2025
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 01/01/2025
CONNER, MARIANNEIndividualADP OF THE SNFsince 05/13/2024

CMS files one row per role, so the 22 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.1M
Net patient revenuemost recent cost report
-11.3%
Operating marginrevenue minus expenses
$853K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 22%Medicare 17%Other / private 61%

This home reported $853K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$514per resident / day
operating cost
$15,624per month
≈ monthly operating cost
$462per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235109. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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