Optalis Health and Rehabilitation of Grand Rapids
1950 32nd Street SE, Grand Rapids, MI 49508 · For profit - Individual · 120 certified beds · (616) 452-5900 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0603, F0607) — most recent Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (112) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $136,785 in federal fines (most recent 2025-01-14)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.9% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.7% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.1% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.2% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.6% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.8% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.0% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.1% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 83.1% | 79.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 36.8% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.0% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.46 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.76 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 6.8–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 100.5 residents a day — about 84% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.06 hrs/resident/day on weekends vs 3.52 on weekdays — 13% thinner on weekends. RN hours go from 0.49 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
112 citations, most serious first. The 23 most serious are shown; the remaining 89 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-06-03 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3001998.Based on observation, interview, and record review the facility failed to initiate emergency medical services (EMS) and start cardiopulmonary resuscitation (CPR; an emergency lifesaving procedure performed when a person's heartbeat or breathing has stopped) timely for 1 (Resident #302) of 5 residents reviewed for life sustaining measures, resulting in an Immediate Jeopardy when, on [DATE], Resident #302 who was a full code, was found unresponsive and staff delayed EMS initiation for approximately 34 minutes and provided limited life sustaining measures were attempted by facility staff prior to EMS arrival. Resident #302 was pronounced dead on [DATE] by EMS personnel. This deficient practice is likely to cause serious harm, injury and/or death for the additional 51 of a total of 98 residents who have been deemed to have full code status. Findings include:The Immediate Jeopardy began on [DATE] when facility staff failed to call 911 and start/attempt life sustaining measures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-12-29 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: 2694470 and 2685061Based on interview and record review the facility failed to perform cardiopulmonary resuscitation (CPR) on [DATE] for 1 (Resident #13) of 1 resident reviewed for code status (medical orders that indicate a resident's preference for treatment in a medical emergency) orders, resulting in an immediate jeopardy when Resident #13 was found unresponsive and subsequently died.Findings include:Interviews and record reviews verified that Agency Registered Nurse (RN) AA did not perform CPR on Resident #13, who was a full code, and was found unresponsive on [DATE] at approximately 5:02 am and subsequently died.The immediate jeopardy began on [DATE] when staff did not perform CPR on a full code resident (Resident #13). On [DATE] at 3:20 PM, the Nursing Home Administrator was verbally notified and received written notification of the immediate jeopardy. This surveyor confirmed by observation, interview, and record review, the immediate jeopardy was removed on [DATE], but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-11-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2648348 and 2640731.Based on interview and record review, the facility failed to ensure residents were free from significant medication errors in 1 of 6 residents (Resident #101) reviewed for medication administration resulting in an Immediate Jeopardy beginning on 10/9/25 at approximately 9:00 AM when Resident #101 received another resident's medications which were administered by an agency nurse and nursing student. Resident #101 was found approximately one hour later and was noted to be lethargic and was hospitalized from [DATE]-[DATE] where she was diagnosed with acute metabolic encephalopathy (significant decline in brain function due to an underlying metabolic disturbance) and iatrogenic polypharmacy (harm caused by the administration of multiple medications). This deficient practice placed all residents residing in the facility at risk for significant medication errors. Findings include: The immediate jeopardy began on 10/9/25 when Resident #101 was administered another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2025-01-14 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # MI00147580, MI00147822, MI00147838, & MI00149046. This citation has two deficient practice statements, A & B. Deficient Practice Statement A Based on interview, and record review, the facility failed to protect the residents' right to be free from neglect in 7 of 15 residents (Resident #103, #104, #113, #120, #124, #125, #126) reviewed for neglect, resulting in an Immediate Jeopardy when on 10/12/24, 10/18/24, 10/19/24, and 10/26/24 licensed nursing staff did not accept responsibility for the care and supervision of residents on portions of the 300 and 400 Halls, which led to missed medications, significant medication errors (Resident #103 missed seizure medication on 10/18/24, Resident #113 missed insulin on 10/12/24, Resident #124 missed a blood thinner on 10/18/24, and Resident #125 missed insulin on 10/18/24 and 10/19/24), and a lack of overall supervision. On 10/12/24 a total of 30 out of 32 residents on the 400 Hall missed medications. On 10/18/24 a total of 30 out of 30 residents on the 300 Hall missed medications. On 10/19/24 a total of 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-12-05 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00141034. Based on interview, and record review, the facility failed to perform Cardiopulmonary Resuscitation (CPR) on a resident with a Full Code status, in 1 of 5 residents (Resident #105) reviewed for code status/CPR, resulting in an Immediate Jeopardy when on [DATE] at approximately 9:00 AM Resident #105, who was designated as a Full Code, was found to be non-responsive (no respirations/heart beat). Licensed Nursing staff did not initiate CPR per physician order and facility policy, and Resident #105 passed away. This deficient practice placed all residents, who are designated as a Full Code and who suffer cardiac arrest, or are found non-responsive, at risk for serious harm and/or death. Findings include: Review of an admission Record revealed Resident #105 was a female, with pertinent diagnoses which included stroke, diabetes, dementia, high blood pressure, right tibia fracture, vascular disease, and muscle weakness. Review of a Minimum Data Set (MDS) assessment for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2740840 and #2788540.Based on interview and record review, the facility failed to prevent the worsening of pressure injuries in 2 residents (Resident #104 & #101) of 5 residents reviewed for pressure ulcers, resulting in harm to Resident #104 when staff did not transcribe and enter hospital wound instructions, did not perform an initial wound assessment, and did not ensure measures were in place to promote healing of an Unstageable pressure injury (a full-thickness wound where the true depth and extent of tissue damage cannot be determined because the wound bed is covered by slough (moist dead tissue), eschar (crusty dead tissue), or both) on sacrum (tailbone) which led to hospitalization for sepsis (life threatening condition due to infection) due to wound infection. Resident #101 did not receive consistent wound care for an Unstageable pressure injury to the right heel, resulting in worsening of the wound and infection that required antibiotic (medication to treat infection)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2597303.Based on observation, interview, and record review the facility failed to ensure appropriate supervision and assistance was provided during toileting for 1 (Resident #503) of 3 residents reviewed for falls resulting in a head injury, fracture of a patella (kneecap), and pain.Findings include:Resident #503:Review of the facility's facility reported incident report for Resident #503 (R#503), submitted 7/30/2025, stated, .Incident Summary. Staff entered resident's (R#503) bathroom and observed resident on the floor; resident sent to emergency room.Investigation Summary. Individual(s) Involved: (R#503) (Resident) A [AGE] year-old female.has diagnoses of Alzheimer's (form of dementia; brain disorder that destroys memory/thinking skills).abnormalities of gait (manner of walking or moving on foot) and mobility, unsteadiness on feet.chronic pain.history of falls, dementia (unspecified severity; without behavioral/psychotic/mood disturbance; without anxiety). restlessness and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150232. Based on interview and record review, the facility failed to ensure residents received quality care based on professional standards for 1 (Resident #103) of 3 residents reviewed for unwitnessed falls, resulting in a delay in identifying a change in condition and treatment for multicompartmental acute intracranial hemorrhage (brain bleed). Findings include: Resident #103 Review of an admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included history of falling. Review of a Minimum Data Set (MDS) assessment for Resident #103, with a reference date of 10/16/24, revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #103 was moderately cognitively impaired. Review of Resident #103's Care Plan revealed, (Resident #103) is at risk for falls r/t (related to ) dementia, requires assist with ADL's (activities of daily living), skin impairment to heel with recommended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150232. Based on interview and record review, the facility failed to 1.) Provide adequate supervision and assistance to prevent falls with injury for 2 (Resident #103 and Resident #101) of 3 residents; 2.) implement and revise care plan interventions to prevent falls for 2 (Resident #103 and #108) resulting in Resident #103 falling and sustaining a multicompartmental acute intracranial hemorrhage (brain bleed), Resident #101 falling and sustaining T3 and T8 (spine locations) fractures, and the potential for a fall with injury for Resident #108. Findings include: Resident #103 Review of admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included history of falling. Review of a Minimum Data Set (MDS) assessment for Resident #103, with a reference date of [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #103 was moderately cognitively impaired. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00149046 Based on interview and record review, the facility failed to implement their abuse policy and respond immediately to protect a resident from staff to resident abuse in 1 (Resident #114) of 15 residents reviewed for abuse, resulting in continued physical/verbal abuse when facility staff did not immediately identify abuse and remove the resident from contact with the alleged abuser. Findings include: Review of a Facility Reported Incident (FRI) Intake Information Report revealed, .Facility incident report received via online submission on: 11/20/24, 1:30 PM .Incident Summary Staff members (Certified Nurse Aide (CNA) M) & (CNA N) reported to (Assistant Director of Nursing (ADON) C) that (CNA UU) while washing resident (Resident #114) up, resident hit (CNA UU) in the arm. The assigned CNA (CNA UU) hit resident back .Investigation Summary Title of Incident: Resident Abuse Date/Time of Incident: 11/20/24 11:30 am .Statement of Incident: Three CNAs were providing care to (Resident #114) around 11:30 am. The assigned CNA (CNA UU) was standing to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00147580, MI00149295, & MI00149428. Based on interview, and record review, the facility failed to ensure residents are free from significant medication errors in 5 of 14 residents (Resident #118, #103, #113, #124, & #125) reviewed for medication administration, resulting in a significant change in condition and hospitalization for Resident #118, and the potential for adverse effects due to missed medications. Findings include: The health care provider (physician or advanced practice nurse) is responsible for directing medical treatment. Nurses follow health care providers' orders unless they believe that the orders are in error, violate agency policy, or are harmful to the patient. [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 20717-20719). Elsevier Health Sciences. Kindle Edition. Resident #118 Review of an admission Record revealed Resident #118 was a male, with pertinent diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-02-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents consistently received treatment and services to prevent the worsening of a pressure ulcers for 3 residents (Resident #79, #39 and #28) of 3 residents reviewed for pressure ulcers, resulting in the worsening of a Stage 3 pressure ulcer for Resident #79 and a potential for worsening of facility acquired pressure ulcers for Resident #39 and #28. Findings include: Resident #79 Review of an admission Record revealed Resident #79 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: Pressure ulcer of sacral (tail bone) region, Stage 3. Review of a Minimum Data Set (MDS) assessment for Resident #79, with a reference date of 12/15/22 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #79 was cognitively intact. Review of the Functional Status revealed that Resident #79 required extensive assistance of 2 staff members…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to prevent falls for 1 (Resident #336) of 4 Residents reviewed for falls, resulting in a fall with fracture. Findings include: A review of a Face Sheet revealed Resident #336 was admitted on [DATE] with pertinent diagnoses that included: Dementia, Anxiety Disorder, Urinary Tract Infection (infection in the urinary system characterized by frequent urination and potential for increased confusion in the elderly), Weakness, Seizure Disorder, and Osteoporosis (medical condition resulting in brittle bones). A review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #336 required partial assistance (helper provides less than half the effort) to transfer from the bed to a chair and supervising or touching assistance to safely ambulate up to 50 feet. A review of a Physical Therapy Evaluation dated 1/31/23 with Resident #336's medical complexities listed as: poor historian, dementia, depression, frequent falls, unsteadiness on feet. Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-03 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate staffing to promote the physical, mental, and psychosocial well-being in 2 of 13 residents (Resident #306 and Resident #309) reviewed for staffing, resulting in unmet care needs and the potential for physical and psychosocial harm for all residents in the facility. Findings include: Resident #306Review of an admission Record revealed Resident #306 was originally admitted to the facility on [DATE] with pertinent diagnoses which included depression, muscle weakness, and repeated falls. Review of a Minimum Data Set (MDS) assessment for Resident #306, with a reference date of 4/17/26 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #306 was cognitively intact. In an observation and interview on 5/27/26 at 10:01 AM, Resident #306 was lying in her bed talking to this writer and Wound Care Licensed Practical Nurse (WCLPN) T. Resident #306 reported feeling frustrated with the care that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-06-03 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement its quality assurance and performance improvement policy with the potential to affect all residents of the census of 98 resulting in an adverse event not being thoroughly investigated and the potential for further repeat deficiencies and/or adverse events.Findings include:Review of the facility's Provider History Report (A Centers for Medicare and Medicaid Services' report that shows the history of deficiency citations and other related information), included repeat deficiencies for health complaint surveys, dated [DATE]-[DATE]. The citation, F0842 - Resident Records - Identifiable Information (A regulation addressing complete and accurate medical records and other medical record requirements) was cited during 4 different surveys. The two most recently cited surveys with this repeated deficiency were in the surveys dated [DATE] and [DATE]. (Note: F842 is being cited again on the survey which exited on [DATE]). The report also showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate medical records for 6 (Resident #301, #306, #309 #311, #312 and #313) residents out of a total of 13 residents reviewed for complete and accurate medical record documentation, resulting in the potential for staff and providers mismanaging care for residents. Findings include: Resident #301 Review of an admission Record revealed Resident #301 was originally admitted to the facility on [DATE] with pertinent diagnoses which included adult failure to thrive (syndrome of progressive decline in weight, physical function, nutrition, and cognitive or psychosocial health, often seen in older adults), muscle weakness, and parkinsons disease (neurological disorder that affects movement.) Review of Resident #301's Treatment Administration Record (TAR) for May 2026 revealed, Order: Enteral Feed (Delivery of nutrition directly though the gastrointestinal tract for those that cannot eat by mouth) one time a day via G- tube free water flushes . start…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to promote dignity and respect in 2 (Resident #306 and Resident #309) of 5 residents reviewed for dignity resulting in unmet care needs, feelings of diminished self-worth, sadness, and frustration. Findings include: Resident #306Review of an admission Record revealed Resident #306 was originally admitted to the facility on [DATE] with pertinent diagnoses which included depression, muscle weakness, and repeated falls. Review of a Minimum Data Set (MDS) assessment for Resident #306, with a reference date of 4/17/26 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #306 was cognitively intact. In an observation and interview on 5/27/26 at 10:01 AM, Resident #306 was lying in her bed talking to this writer and Wound Care Licensed Practical Nurse (WCLPN) T. Resident #306 reported feeling frustrated with the care that she received at the facility. Resident #306 reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-03 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 3026395.Based on interview and record review the facility failed to release medical records upon request for 1 (Resident #302) of 3 residents reviewed for access of resident records resulting in being unable to obtain and review requested records.Findings include:Review of Resident #302's (R#302) Census report, dated 1/14/26-4/18/26, indicated R#302 was admitted on [DATE] and discharged on 4/18/26.Review of R#302's Profile report, undated, indicated R#302's Family Member (FM) QQ was Emergency Contact #1.Responsible Party (bills).Guardian and FM RR was Emergency Contact #3.During an interview on 5/29/26 at 1:17 PM, Nursing Home Administrator (NHA) A confirmed FM QQ was R#302's guardian, Family Member QQ requested medical records for R#302 on 3/24/26 from DON B, those records were never provided to FM QQ, and the documents requested were not compiled to be able to be released until 4/14/26. NHA A reported R#302's FM RR, prior to 3/24/26, had come to the facility, obtained a medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from neglect for 1 (Resident #309) of 11 residents reviewed for abuse and neglect resulting in Resident #309 being left in a soiled brief for several hours, experiencing feelings of humiliation and dehumanization, and having his repeated verbal expressions for help go unanswered. Findings include: Resident #309Review of an admission Record revealed Resident #309 was originally admitted to the facility on [DATE] with pertinent diagnoses which included major depressive disorder, generalized anxiety disorder, muscle weakness, and debility (physical weakness as a result of illness). Review of a Minimum Data Set (MDS) assessment for Resident #309, with a reference date of 6/2/26 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #309 was moderately cognitively impaired. Review of Section GG: Functional Abilities revealed that Resident #309 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement policies and procedures of reporting an allegation of neglect in 1 (Resident #309) of 11 residents reviewed for abuse and neglect timely to the State Agency resulting in the allegation not being thoroughly investigated and the potential of further occurrences of neglect to continue. Findings include: Resident #309Review of a Minimum Data Set (MDS) assessment for Resident #309, with a reference date of 6/2/26 revealed Section GG: Functional Abilities revealed that Resident #309 required substantial/maximum assistance with toileting. During an observation on 5/29/26 at 10:36 AM, this writer noted that the facility's call light board at the 300-hall nursing station indicated that Resident #309's call light was activated on at 8:51 AM. As this writer was looking at the call light board, Certified Nursing Assistant (CNA) R looked at the call light board and then went to Resident #309's room at 10:41 AM. At 10:43 AM, CNA R exited Resident #309's room. It was noted that Resident #309's call light had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify and thoroughly investigate an allegation of neglect for 1 (Resident #309) of 11 residents reviewed for abuse and neglect resulting in an allegation of neglect going unaddressed and the potential for ongoing neglect due to an incomplete investigation. Findings include:Resident #309During an observation on 5/29/26 at 10:36 AM, this writer noted that the facility's call light board at the 300-hall nursing station indicated that Resident #309's call light was activated on at 8:51 AM. As this writer was looking at the call light board, Certified Nursing Assistant (CNA) R looked at the call light board and then went to Resident #309's room at 10:41 AM. At 10:43 AM, CNA R exited Resident #309's room. It was noted that Resident #309's call light had been turned off. During an observation on 5/29/26 at 10:43 AM, this writer entered Resident #309's room and noted a strong smell of urine. Resident #309 was lying in his bed in a soiled hospital gown, with a soiled brief, pad, and sheets. Resident #309 yelled out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to properly secure medications in two of five medication carts resulting in the potential for the compromise of medications, accidental indigestion, and/or misappropriation of medications. Findings include:During an observation on 5/29/26 at 6:33 AM, a medication cup containing 4 loose pills was sitting on top of the 100-hall medication cart which was unlocked and sitting next to the nurses' station. No staff were present near the nurses' station, in the 100-hall, nor within sight of the 100-hall medication cart.During an interview 5/28/26 at 8:04 AM, Licensed Practical Nurse (LPN) F confirmed she was assigned to the 100-hall, and that she had not locked her medication cart when she went to assess a resident in their room. LPN F was unable to report why she had left the medications on top of the unlocked cart unsupervised, and reported that she had a busy night and was working over because a staff member had called in. During an observation on 5/29/26 at 10:32 AM, The 300-hall medication was observed unlocked without a nurse in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were maintained during wound care dressing changes in 3 (Residents # 306, #311, and #312) of 3 residents reviewed for wound care resulting in the potential for the introduction of infection, cross-contamination, and disease transmission.Findings include: Resident #306 Review of an admission Record revealed Resident #306 was originally admitted to the facility on [DATE] with pertinent diagnoses which included depression necrotizing fasciitis (flesh eating disease caused by bacterial infection).Review of a Minimum Data Set (MDS) assessment for Resident #306, with a reference date of 4/17/26 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #306 was cognitively intact.Review of Resident #306's Orders Revealed, Wound Care: irrigate RLQ (right lower quadrant) abdominal wound with saline and pat dry . Start date: 4/28/26 . In an observation and interview on 5/27/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 89 citations
- Potential for harm · Dcited before2026-04-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # 2977605.Based on interview, and record review, the facility failed to follow professional standards of practice to ensure safety in 1 of 3 residents (Resident #102) reviewed for safety/supervision, resulting in the lack of a comprehensive assessment for injury by a licensed nurse post-fall and the potential for injury.Findings include:Resident #102Review of a Face Sheet revealed Resident #102 was a male, with pertinent diagnoses which included right-sided hemiplegia/hemiparesis (paralysis/weakness) following a stroke, abnormal gait/mobility, depression, dementia, chronic kidney disease, and high blood pressure.Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 3/20/26, revealed a Brief Interview for Mental Status (BIMS) score of 9, out of a total possible score of 15, indicating moderate cognitive impairment.Review of a current Care Plan for Resident #102 revealed the focus .At risk for falls due to CVA (stroke) with right sided weakness, hypertension (high blood pressure) with periods of hypotension (low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # 2977605.Based on interview, and record review, the facility failed to ensure baths/showers were provided per resident preference and plan of care in 1 of 4 residents (Resident #102) reviewed for Activities of Daily Living (ADL) care, resulting in the potential for dissatisfaction with care, hygiene concerns, skin irritation, and low self-esteem.Findings include:According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 50742-50744). Elsevier Health Sciences. Kindle Edition.Personal hygiene affects patients' comfort, safety, and well-being. Hygiene care includes cleaning and grooming activities that maintain personal body cleanliness and appearance. Personal hygiene activities such as taking a bath or shower and brushing and flossing the teeth also promote comfort and relaxation, foster a positive self-image, promote healthy skin, and help prevent infection and disease .Resident #102In an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2990940 and 2970809. Based on interview and record review, the facility failed to maintain accurate medical records for 3 (Resident #101, #103 and #105) of 5 residents reviewed for complete and accurate medical record documentation, resulting in staff and providers mismanaging care for residents.Findings include:Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and type 2 diabetes mellitus (chronic metabolic condition where the body develops insulin resistance and inadequate insulin production, causing high blood sugar levels.)Review of Resident #101's Treatment Administration Record (TAR) revealed, Order: Apply compression stockings early morning. one time a day for Edema (swelling). Start date: 1/22/26. Noted missing documentation to indicate if the treatment had been completed on the following dates: 4/1/26, 4/4/26, 4/6/26, 4/8/26, 4/9/26, 4/11/26, 4/14/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a call light was within reach for 1 (Resident #110) of 3 residents reviewed for accommodation of needs, resulting in the potential for the resident to not meet their highest practicable level of well-being.Findings include:Resident #110Review of an admission Record revealed Resident #110 was a female, with pertinent diagnoses which included: other recurrent depressive disorders, muscle weakness (generalized), difficulty in walking not elsewhere classified, and cognitive communication deficit. Review of a current Care Plan for Resident #110 revealed a focus of At risk for falls due to history of falls. with revision on 11/9/25 and care planned interventions which included, Orient to surroundings and use of call light with a date initiated of 4/24/25.During an observation on 3/4/26 at 9:27 AM, Resident #110 was in her room in her bed. Resident #110's call light was not visible and was found to be hanging on the bottom of her bed frame behind the head of her bed near the floor. The call light was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2740840. Based on interview and record review, the facility failed to ensure medical records were complete and accurate for 1 resident (Resident #101) of 5 residents reviewed for skin and wound documentation, resulting in the potential for staff and providers mismanaging the necessary care and treatments of residents. Findings include: Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: weakness and falls. Review of Resident #101's Pressure Ulcer Care Plan revealed, .has pressure injury, with risk for delayed wound healing.Right heel.Last Revision: 11/8/25. Interventions: .Provide wound care as ordered by physician.Skin evaluations weekly.In an interview on 3/4/26 at 11:24 PM, Unit Manger (UM) P reported that she was aware of Resident #101's right heel wound and was aware of issues in December and again in January with wound dressings not getting changed and incomplete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: 2663490, 2673806.Based on interview and record review, the facility failed to protect the residents' right to be free from resident to resident and staff to resident physical abuse for 3 (Resident #1, Resident #2, and Resident #9) of 8 residents reviewed for abuse, resulting in Resident #1 being struck by Resident #2 and Resident #9 being struck by a staff member.Review of Incident Summary dated 10/16/25 at 9:47 PM, revealed, .CNA (Certified Nursing Assistant) heard resident (Resident #1) yelling No, No, no stop; CNA went to source of yelling and observed (Resident #2) smack (Resident #1) on the mouth. Both residents immediately separated. (CNA U) was interviewed and stated that she was rounding on her residents and when she arrived at the room of (Resident #1), she heard her state, No, No, No. She opened the door to (Resident #1's) room and observed (Resident #2) strike her across the mouth. She immediately re-directed (Resident #2) to her room.The resident-to-resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2615390Based on interview and record review the facility failed to prevent misappropriation of narcotic medications for 2 (Resident #7 and Resident #8) of 2 residents reviewed for misappropriation of personal property, resulting in the potential for ineffective pain management.Findings include:Review of Incident Summary dated 8/31/2025 at 7:27 PM revealed .while processing a resident to discharge home, narcotic card count and sheet count were off by 3 cards total, effecting 2 residents. Narcotic card count sheet was changed by Agency ( Registered Nurse (RN) BBB) nurse. When further questioned as to why the card count was changed, she stated the medications were finished however she could not detail what she did with the blister packs or signed narcotic sheets.Resident #7 Review of an admission Record revealed Resident #7 was originally admitted to the facility on [DATE] for a 5-day respite stay while admitted to hospice. Review of Order Summary for Resident #7 revealed .Respite…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake # 2673806Based on interview and record review, the facility failed to thoroughly investigate an allegation of staff-to-resident abuse for 1(Resident #9) of 8 residents reviewed for abuse, resulting in an incident of staff-to-resident physical abuse not being identified due to a lack of thorough investigation, and a potential for additional abuse to go unrecognized.Findings include:Resident # 9In an interview on 12/22/25 at 12:08pm, Resident #9 reported in mid-November, an agency nurse struck him during an argument. Resident #9 reported he was in the dining area when a nurse (Licensed Practical Nurse (LPN) SS) whom he had not previously met, approached him in the dining room but would not give him an insulin injection in the public area, despite that being his (Resident #9's) preference. Resident #9 reported LPN SS later reapproached him for the injection when the resident was in his room, they began to argue, and Resident #9 pushed LPN SS. Resident #9 reported at that time, LPN SS hit him with his hand. Resident #9 reported a member of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow professional standards of nursing practice for medication administration for 1 of 1 residents (Resident #11) reviewed for medication administration resulting in the not following the physician's order for administration, administering a medication late and not contacting the provider and the potential for affected resident not maintaining or achieving their highest practical physical well-being.Findings include: Resident #11:Review of an admission Record revealed Resident #11 was a female with pertinent diagnoses which included paroxysmal atrial fibrillation (irregular heartbeat), pulmonary embolism (blood clot in the lung), popliteal vein thrombosis (blood clot forms in the vein behind the knee), high blood pressure, heart failure, and low blood pressure.Review of Care Plan for Resident #11 revised on 5/28/25, revealed the focus, .The resident has altered cardiovascular status r/t (related to) chronic diastolic CHF (congestive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: 2611992 Based on observation, interview and record review, the facility failed to assess, monitor, document, and provide treatment per professional standards of practice for 1 resident (Resident #11) of 1 resident reviewed for quality of care, resulting in hospitalization for fecal impaction, potassium levels at a dangerous level, and implementation of treatment of weeping wounds with a potential for a decline in overall physical, mental, and psychosocial well-being. Findings include: Resident #11:Review of an admission Record revealed Resident #11 was a female with pertinent diagnoses which included iron deficiency, slow transit constipation, anxiety, mixed irritable bowel syndrome (alternating bouts of constipation and diarrhea along with abdominal pain, gas, bloating, cramping, often cycling between the two extremes), GERD (gastro-esophageal reflux disease), lymphedema (chronic swelling caused by a buildup of protein rich lymph fluid when the lymphatic system is damaged or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: 2611992 Based on observation, interview, and record review, the facility failed to ensure appropriate external catheter care, monitoring, and cleaning for 1 (Resident #11) of 1 resident reviewed for catheter care, resulting in the potential of a urinary tract infection.Findings include: The Pure Wick at Home for females is an external catheter which sit outside the body, held in place by the anatomy of most users, and the wick is multi-layered with soft absorbent fabric designed to pull voided urine through tubing and into the connected collection canister. https://www.purewickathome.comResident #11:Review of an admission Record revealed Resident #11 was a female with pertinent diagnoses which included acute cystitis with hematuria (bladder inflammation often from a bacterial infection causing painful, frequent urination, and visible blood), overactive bladder, neuromuscular dysfunction of bladder (nerve damage causing poor bladder control, incontinence, or incomplete emptying), and carrier of carbapenem-resistant enterbacterales (CRE- an infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents receives necessary respiratory care and services that is in accordance with professional standards of practice for 1 (Resident #104) of 1 resident reviewed for respiratory care resulting in the potential for respiratory distress and exacerbation of respiratory conditions. Findings include: Resident #104Review of an admission Record revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses which included obstructive sleep apnea (sleep disorder characterized by repeated interruptions in breathing during sleep due to airway blockage) and chronic respiratory failure with hypoxia (inability to effectively exchange oxygen and carbon dioxide, leading to chronically low oxygen levels in the blood.)Review of Resident #104's Orders revealed, Nurse to place BIPAP(type of noninvasive ventilation that helps you breathe) at HS (night) and verify Oxygen is bled into machine. Include a Progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-29 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to ensure current daily facility staffing hours were posted in a prominent location readily accessible to residents, staff, and visitors.Findings include:On 12/22/25 at 11:20 AM, staffing hours dated 12/09/25 were observed posted on a bulletin board in a glass enclosed case in the hallway directly behind the entry way and reception of the building.On 12/22/25 at 2:52 PM, staffing hours dated 12/22/25 were observed taped to the glass enclosure of the bulletin board in the hallway directly behind the entry way and reception of the building.On 12/23/25 at 11:02 AM, staffing hours dated 12/22/25 were observed taped to the glass enclosure of the bulletin board in the hallway directly behind the entry way and reception of the building.On 12/29/25 at 8:42 AM, 10:40 AM, and 11:23 AM staffing hours dated 12/22/25 were observed taped to the glass enclosure of the bulletin board in the hallway directly behind the entry way and reception of the building.In an interview on 12/29/25 at 11:24 AM Scheduler (S) K reported it was her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-29 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident food choices were obtained and honored for 1 (Resident #11) of 1 resident reviewed for meal services, resulting in resident dissatisfaction with their meal experience and the potential for inadequate food/fluid intake. Findings include:Resident #11: Review of an admission Record revealed Resident #11 had pertinent diagnoses which included iron deficiency, slow transit constipation, and mixed irritable bowel syndrome (alternating bouts of constipation and diarrhea along with abdominal pain, gas, bloating, cramping, often cycling between the two extremes). Review of Care Plan for Resident #11, revised on 9/23/25, revealed the focus, .The resident is at nutritional and hydration risk r/t (related to) Lymphedema (chronic swelling usually in an arm or leg from a buildup of protein-rich lymph fluid when the lymphatic system is damaged or blocked), Radiculopathy (irritation or compression of a spinal nerve root causing numbness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, and record review, the facility failed to ensure Certified Nursing Assistants (CNA's) yearly performance review was conducted resulting in the potential for CNA's to not be able to safely provide necessary care and services to residents, a lack of training, and the potential for unmet care needs.Findings include: On 10/23/25 at 12:48 PM, this writer requested verification of annual performance reviews for five sampled CNA files: (CNA H, M, OO, PP, and QQ). The facility was unable to provide the requested information. In an interview on 10/23/25 at 1:06 PM, Nursing Home Administrator (NHA) A reported that the facility had not completed annual performance reviews for the CNA staff.
- Potential for harm · Fcited before2025-11-24 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes 2648348 and 2640731.Based on interview, and record review, the facility failed to administer the facility in a manner that ensures the highest practicable physical well-being of each resident by: 1.) ensuring that the facility had an active contract with a nursing school, 2.) maintaining and implementing policies/procedures for nurses working with nursing students, and 3.) ensure medication administration policies were based on acceptable clinical standards for resident verification, resulting in Resident #101 receiving the wrong resident medications, which were administered by a nursing school student under the supervision of an agency nurse, which lead to Resident #101 being hospitalized from [DATE]-[DATE] with diagnoses of metabolic encephalopathy (significant decline in brain function due to an underlying metabolic disturbance) and iatrogenic polypharmacy (harm caused by the administration of multiple medications). Findings include: Resident #101Review of a Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and update the facility assessment after changes which would require substantial modification which includes an assessment of policies and procedures, training programs, education, training and competencies of direct care staff- both employees and those who provide services under contract, and contracts/memorandums of understanding or other agreements with third parties to provide services or equipment to the facility during both normal operations and emergencies resulting in the potential for unidentified resources necessary to provide care and services to the resident populationFindings include: Review of the Facility assessment dated [DATE]- 6/31/25 indicated that the facility assessment which was documented as reviewed on 6/3/25 did not include a facility nursing assistant, resident, or resident representative as part of the assessment review. The assessment did review staffing needs but had not been updated or reviewed after 6/2025. It was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, and record review, the facility failed to develop, implement, and permanently maintain an in-service training program for Certified Nursing Assistants (CNA's) as determined by the yearly performance review, and ensure a total of 12 hours of yearly education, resulting in the potential for CNA's to not be able to safely provide necessary care and services to residents, a lack of training, and the potential for unmet care needs.Findings include: On 10/23/25 at 12:48 PM, this writer requested verification of annual in-service education for five sampled CNA files: (CNA H, M, OO, PP, and QQ. The facility was unable to provide the requested information. In an interview on 10/23/25 at 1:06 PM, Nursing Home Administrator (NHA) A reported that the facility had not completed annual reviews for the CNA staff, and therefore, the facility was not ensuring that the CNA's at the facility had completed the 12 hours of in-service education based on the annual performance reviews.
- Potential for harm · Dcited before2025-09-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2602017Based on interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 1 (Resident #504) of 3 residents reviewed for abuse resulting in an of injury of unknown origin not being reported to the state agency. Findings include: Resident #504Review of an admission Record revealed Resident #504 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic pain and vascular dementia. Review of a Minimum Data Set (MDS) assessment for Resident #504, with a reference date of 8/25/25 indicated under Section GG: Functional abilities that Resident #504 was Dependent (01. Dependent - Helper does ALL of the effort. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is required for the resident to complete the activity) for rolling left to right and chair/bed transfers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2602017Based on interview and record review, the facility failed to identify and thoroughly investigate an injury of unknown origin for 1 (Resident #504) of 3 residents reviewed for abuse, resulting in the potential for ongoing injuries due to an incomplete investigation of an injury of unknown origin. Findings include:Resident #504Review of an admission Record revealed Resident #504 was originally admitted to the facility on [DATE] with pertinent diagnoses which included chronic pain and vascular dementia. Review of a Minimum Data Set (MDS) assessment for Resident #504, with a reference date of 8/25/25 indicated under Section GG: Functional abilities that Resident #504 was Dependent (01. Dependent - Helper does ALL of the effort. Resident does none of the effort to complete the activity. Or, the assistance of 2 or more helpers is required for the resident to complete the activity) for rolling left to right and chair/bed transfers. Section J- Health Conditions: Has the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2602017Based on interview and record review the facility failed to accurately and thoroughly assess, adequately monitor and provide quality care and treatment for pressure ulcers for 1 of 3 residents (Resident #504) reviewed for wound care resulting in the potential of worsening of a pressure wound. Findings include:Resident #504Review of an admission Record revealed Resident #504 was originally admitted to the facility on [DATE] with pertinent diagnoses which included reduced mobility and type 2 diabetes (long term condition in which the body has trouble controlling blood sugar and using it for energy). Review of Resident #504's Care Plan revealed, Focus: At risk for alteration in skin integrity related to: decreased mobility .Date Initiated: 05/22/2025. Interventions: Administer treatment per physician orders. Date Initiated: 05/22/2025. APM (alternating pressure mattress) to bed Date Initiated: 05/28/2025. Barrier cream to peri area/buttocks as needed. Date Initiated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-18 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1214303, 1214279, and 2588205. Based on observation, interview and record review, the facility failed to provide sufficient nursing staff for 93 of 93 residents who reside in the facility, resulting in unmet care needs, as identified by the issues ascertained during the survey that included long call light wait times, residents left in soiled briefs for extended periods of time, residents missing showers and missing other activities of daily living (ADL) care, residents missing medications, treatments, and neurological assessments after falls, nursing staff feeling frustrated, overworked, exhausted, and management staff not available to assist direct care staff with Residents' care and needs, affecting the physical, mental, and psychosocial well-being of all 93 residents residing in the facility. Findings include: In an interview on 8/12/25, Licensed Practical Nurse (LPN) CC reported that staffing at the facility had been awful for months, and had not improved since the last time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2583410 and 1214279.Based on observation, interview, and record review, the facility failed to provide respectful and dignified personal care and services for 4 (Resident #102, #103, #106, and #107) of 6 residents reviewed for dignity, resulting in unmet care needs, and feelings of diminished self-worth, sadness, and frustration. Findings include: Resident #102Review of an admission Record revealed Resident # 102 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 8/8/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #102 was cognitively intact. Review of Resident #102's Care Plan revealed, Focus: ADL (activities of daily living) self-care deficit related to weakness . Date Initiated: 05/04/2025. Goal: Will receive assistance necessary to meet ADL needs. Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-18 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 1214304Based on interview and record review, the facility failed to maintain complete and accurate medical records for 4 of 9 residents (Resident #101, Resident #102, Resident #104, and Resident #108) reviewed for complete and accurate medical record documentation, resulting in the potential for staff and providers mismanaging care for residents.Findings include:Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included repeated falls and chronic pain. Review of Resident #101's Medication and Treatment Administration Orders for August 2025 revealed: Ketamine HCl External Cream 5 % (Ketamine HCl (Topical). Apply to Feet and legs topically three times a day for Pain. Start date 8/6/25. It was noted that there was missing documentation for administration of this treatment order on 8/13/25.GlycoLax Powder (Polyethylene Glycol 3350) (Medication used for constipation). Give 17 gram by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-18 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2564458Based on interview and record, review the facility failed to inform in advance and accommodate the residents' responsible party (RP) to participate in formulation of a care plans with relevant disciplines (nursing, dietary, social services, and activities) related to assessed healthcare needs for 1 (Resident #104) of 3 residents reviewed for notification for care planning resulting in ineffective communication and the potential for unmet care needs. Findings include: Resident #104Review of an admission Record revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia, major depressive disorder, and schizoaffective disorder (a mental health condition marked by a mix of schizophrenia symptoms such as hallucinations and delusions and mood disorder symptoms such as depression and mania). Review of Resident #104's Care Plan revealed, (Resident #104) admitted to facility with Guardianship paperwork on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility to failed to ensure call lights were within reach for 1 (Resident #108) of 9 residents (reviewed for accommodation of needs, resulting in resident's inability to call for staff assistance with the potential for unmet care needs. Findings include: Resident #108Review of an admission Record revealed Resident # 108 was originally admitted to the facility on [DATE] with pertinent diagnoses which included lack of coordination, epilepsy (seizure disorder), muscle weakness, and difficulty walking. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of 8/2/25 revealed Section GG: Functional abilities: Resident #108 was dependent for toileting assistance, personal hygiene and required substantial/maximum assistance with dressing. In an interview and observation on 8/14/25 at 10:26 AM, Resident #108 was sitting at the edge of his bed attempting to stand up on his own. Resident #108 was noted to be weak, and shaky as he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-18 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent involuntary seclusion in one of 9 residents reviewed for abuse (Resident #109), resulting in the potential for residents to not meet their highest practicable level of well-being.Findings include: Resident #109Review of an admission Record revealed Resident #109 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia, disorientation, and cognitive communication deficit. Review of Resident #109's Care Plan revealed, Focus: (Resident #109) admitted to facility with temporary guardian. Her family member, (name redacted) was granted full guardianship on 4-14-21. Date Initiated: 08/13/2024. Interventions: Keep (Resident #109) and (Resident #109's family member) informed of changes in health and medical status for assist with continuum care planning and decision making. Date Initiated: 08/13/2024. Focus: (Resident #109) will occasionally wander into other resident's rooms, pick up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate Activities of Daily Living (ADL) care for 3 (Resident #102, #103 and #106) of 4 residents reviewed for ADL care, resulting in the potential for avoidable negative physical and psychosocial outcomes for resident's who are dependent on staff for assistance. Findings include: This citation pertains to intake 1214279. Resident #102Review of an admission Record revealed Resident # 102 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference date of 8/8/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #102 was cognitively intact. Review of Resident #102's Care Plan revealed, Focus: ADL (activities of daily living) self-care deficit related to weakness . Date Initiated: 05/04/2025. Goal: Will receive assistance necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents received treatment in accordance with professional standards of practice for 2 (Resident #103 and Resident #108) of 9 residents reviewed for quality of care resulting in missed neurological (neuro) assessments after unwitnessed falls and missed medication doses resulting in the potential for a lack of monitoring, unnoticed adverse reactions, unnoticed injury, and the potential to negatively impact the resident's psychosocial wellbeing.Findings include: Resident #108Review of an admission Record revealed Resident # 108 was originally admitted to the facility on [DATE] with pertinent diagnoses which included lack of coordination, epilepsy (seizure disorder), muscle weakness, and difficulty walking. Review of Resident #108's Medication Administration Record (MAR) revealed, cloBAZam Oral Tablet 10 MG (Clobazam) (Anti-seizure medication) Give 1 tablet by mouth one time a day for seizures. Start date: 7/1/2025. Lacosamide Oral Tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate supervision to ensure resident safety for 2 (Resident #104 and Resident #109) of 9 residents reviewed for supervision resulting in the potential for resident-to-resident abuse. Findings include: Resident #104Review of an admission Record revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia, major depressive disorder, and schizoaffective disorder (a mental health condition marked by a mix of schizophrenia symptoms such as hallucinations and delusions and mood disorder symptoms such as depression and mania). Review of Resident #104's Care Plan revealed, Focus: (Resident #104) is at risk for changes in mood and behavior related to alcoholic dementia with behavioral disturbance, anxiety, schizoaffective disorder .Targeted behaviors include sexually inappropriate (verbal, touching, and grabbing), Verbal (Aggressive, yelling swearing, threatening to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains two deficient practice statements, A & B. Deficient Practice Statement A Based on observation, interview, and record review, the facility failed to effectively implement Enhanced Barrier Precautions (EBP) per facility policy and Centers for Disease Control and Prevention (CDC) guidance, in 3 of 4 residents (Resident #2, #42, & #45) reviewed for EBP, resulting in the potential for cross-contamination and the development and spread of infection to a vulnerable population. Findings include: Resident #2 Review of an admission Record revealed Resident #2 was a female, with pertinent diagnoses which included obstructive and reflux uropathy (a blockage in the urinary tract that prevents urine from flowing properly), anemia, diabetes, heart disease, and high blood pressure. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 3/20/25, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly label, date, and store medications in 2 out of 6 medication carts resulting in the potential for decreased efficacy of medications and the exacerbation of medical conditions. Findings include: In an observation of the 400 hall medication cart on [DATE] at 8:22 AM, One bottle of a resident nitroglycerin medication was noted in the cart with a label on the bottle that stated Discard after [DATE]. Two opened insulin pens (lantus and humalog) were found without dates to indicate what day they had been opened. One lidocaine cream was noted to be opened without a resident name or open date on the package. In an interview on [DATE] at 8:30 AM, Registered Nurse (RN) SS reported that nurses were supposed to ensure that they labeled all medications when they opened them to ensure that the medications were getting disposed of when they were expired. RN SS confirmed that all medications should be labeled with a resident name as well, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure COVID-19 vaccinations were offered to eligible residents in 3 of 5 residents (Resident #16, #18, & #60) reviewed for COVID-19 vaccinations, resulting in the potential for development and transmission of COVID-19 within a vulnerable population. Findings include: Review of the policy/procedure Covid-19, dated 10/26/23, revealed .The facility has developed and implemented written policies and procedures that include .Covid-19 Vaccination for Residents .Residents will be screened for current suspected or confirmed cases of Covid-19, previous allergic reactions, and administration of therapeutic treatments and services to determine if they are an appropriate candidate for vaccination .Residents will be offered the Covid-19 vaccination per CDC (Centers for Disease Control and Prevention) and/or FDA (Food & Drug Administration) guidelines unless such immunization is medically contraindicated, they have already been immunized during the time period, or they refuse to receive the vaccine .The resident's medical record will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00152454 Based on observation, interview and record review, the facility failed to ensure a functioning call light was in place for 4 residents (Resident #85, #63, #57 & #337) of 18 residents reviewed for supervision, and have a fully operational call system in place for all 89 residents residing in the facility resulting in the potential for unmet needs, harm or serious injury. Findings include: Resident #85 Review of a Minimum Data Set (MDS) assessment for Resident #85, with a reference date of 3/3/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #85 was cognitively intact. In an interview on 05/05/25 at 10:32 AM, Resident #187 reported that he had been waiting for staff to answer his call light for about 2 hours. Observed Resident #187's call light lit up on the wall in the room, but the light in the hall was not on. Reported to Licensed Practical Nurse (LPN) FF who said that he would tell the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0945 — failed to train staff on abuse prevention — patternInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to implement an effective training program in regard to infection prevention and control and Enhanced Barrier Precautions (EBP) in 4 of 5 staff members reviewed for infection control/EBP education, resulting in the potential for cross-contamination and the spread of infection to a vulnerable population. Findings include: On 5/7/25 at 3:53 PM, requested information from Infection Preventionist C to verify that Agency Registered Nurse (RN) QQ and Agency RN UU completed education in regard to EBP prior to working a shift at the facility. In an interview and record review on 5/8/25 at 10:43 AM, Infection Preventionist C reported there is a binder of information at the front entrance to the facility that Agency staff are required to review prior to the start of their shift. Infection Preventionist C reported this was not something that previously required signatures for verification of completion, but that process will be implemented going forward. Infection Preventionist C reported the staffing agency informs the Agency nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were cared for with dignity and respect for 3 (Resident #14, #16 and #61) of 5 residents reviewed for dignity, resulting in the potential for feelings of embarrassment, frustration, depression, and loss of self-worth and an overall deterioration of psychological well-being. Findings include: Resident #14 Review of an admission Record revealed Resident #14 was originally admitted to the facility on [DATE] with pertinent diagnoses which included major depressive disorder and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #14, with a reference date of 3/13/25 revealed a Brief Interview for Mental Status (BIMS) score of 10/15 which indicated Resident #14 was moderately cognitively impaired. Resident #16 Review of an admission Record revealed Resident #16 was originally admitted to the facility on [DATE] with pertinent diagnoses which included alzheimer's disease with late onset. Review of a Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain psychotropic medication consent prior to administration of psychotropic medication per facility policy for 1 resident (Resident #15) of 5 residents reviewed for unnecessary medications, resulting in the resident and/or representative not being fully informed and the potential for resident decision makers not having an accurate picture of resident condition. Findings include: Review of an admission Record revealed Resident #15 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: dementia, depression and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 3/3/2025 revealed a Brief Interview for Mental Status (BIMS) score of 00, out of a total possible score of 15, which indicated Resident #15 was cognitively severely impaired. In an interview on 5/07/25 at 07:33 AM, Certified Nursing Assistant (CNA) O reported that Resident #15 was not able to clearly verbalize her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00152454 Based on interview and record review the facility failed to notify a resident durable power of attorney(DPOA)/emergency contact of a fall and transfer to hospital for 1 (Resident #337) of 2 residents reviewed for notification, resulting in the potential for a delay in required medical treatment. Findings include: Review of an admission Record revealed Resident #337 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and hemiplegia and Hemiparesis following cerebral infarction affecting right dominant side (paralysis and weakness on one side). Review of Resident #337's Progress Note dated 4/21/25 and documented by Licensed Practical Nurse (LPN) P revealed, Resident found laying (sic) in prone position next to bed started neuros (neurological assessments), vitals (vital signs) slightly elevated, no c/o (complaint of) pain, large bruise on right knee, bump and bruise on left side of forehead, contact on-call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) for non-covered services in 1 resident (Resident #188) of 3 residents reviewed for timely provision of notifications, resulting in the potential for unforeseen financial obligation and hardship. Findings include: Review of Resident #188's SNF Beneficiary Notification Review worksheet completed by the facility indicated after her last covered day (9/17/24), the resident paid privately from 9/18/24 to 9/23/24. The supporting documentation included a Beneficiary Notification dated and signed on 9/17/24, and indicated the resident's last covered day would be 9/17/24. There was no Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) included with the supporting documentation provided by the facility. Review of Resident #188's Progress Note dated 9/17/2024 at 08:31 AM revealed, .Spoke with (Resident #188) regarding her request to be discharged from therapy services and to end her skilled stay. Pt (patient) reporting she is not feeling well enough to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure proper discharge notifications were completed in 2 residents (Resident #85 & #337) of 2 residents reviewed for discharge process, resulting in the State Long-Term Care (LTC) Ombudsman not receiving notification of Resident #85's discharge to the hospital and DPOA (Durable Power of Attorney) not receiving written notice of bed hold for Resident #337. Findings include: In an email correspondence on 5/1/25 at 10:04 AM, LTC Ombudsman reported that the facility had not been sending notifications for emergency/hospital transfer and discharge notifications. In an interview on 05/07/25 at 10:44 AM, Nursing Home Administrator (NHA) A reported that to her knowledge, notices to the ombudsman regarding discharges were being done at the corporate level. NHA A provided 4 log sheets for January, February, March and April of 2025. NHA A reported that she did not know why Resident #85 was not listed on the April 2025 log of discharges. NHA A was not able to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement care plan interventions for 1 (Resident #5) of 18 Residents reviewed for care planning, resulting in a potential for unmet care needs. Findings include: Review of an admission Record revealed Resident #5 was originally admitted to the facility on [DATE] with pertinent diagnoses which included weakness and need for assistance with personal care. Review of Resident #5's Care Plan revealed, (Resident #5) is at risk fort risk for falls due to side effects of medication, behaviors, debility, poor PO (by mouth) intake, history of ataxia (lack of muscle coordination), impaired safety awareness, visual impairment, osteoporosis (skeletal disorder).Date Initiated: 08/13/2024. Interventions: Call light within reach. Date Initiated: 08/13/2024 .Fall mat next bed. Date Initiated: 08/13/2024 . In an observation on 5/5/25 at 4:12 PM, Resident #5's was noted to be lying in bed. It was noted that there was no fall mat next to Resident #5's bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents received the necessary care and services, consistent with professional standards of practice to prevent and promote healing of pressure ulcers in 1 resident (Resident #45) of 3 residents reviewed for pressure ulcers, resulting in the development of an unstageable pressure injury to the right heel, and the potential for additional new, worsening and/or reoccurrence of pressure injuries due to the resident's bed being too short and his feet pressing against the footboard for extended periods. Findings include: Resident #45 Review of an admission Record revealed Resident #45 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: unstageable pressure ulcer left heel. Review of Resident #45's most recent Braden Scale for Predicting Pressure Sore Risk dated 12/5/24 indicated that the resident was 14, at a moderate risk. During an observation and interview on 05/05/25 at 09:56 AM Resident #45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement care planned interventions for bed mobility to to prevent a fall in 1 of 4 residents (Resident #45) reviewed for falls, resulting in a fall with injury. Findings include: Resident #45 Review of an admission Record revealed Resident #45 was a male, with pertinent diagnoses which included: muscle weakness and repeated falls. Review of an Incident Report for Resident #45 dated 4/26/25 at 8:20 PM revealed, .Nursing Description: CNA (certified nurse aide) reported to RN (registered nurse) that resident was on the floor. RN entered resident room to find (Resident #45) on the floor next to his bed, his position was partially underneath bed #1, his head and shoulders were under the head of the bed side and his BLE's (bilateral (both) lower extremities) were positioned diagonally with bilateral feet on the foot of bed side between bed #1 and bed #2. Resident was found face down .RN then rolled resident over on his back and found resident to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed ensure post dialysis assessment and monitoring for 1 (Resident #42) of 1 resident reviewed for dialysis care, resulting in the potential for the resident to not meet his highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #42 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: chronic kidney disease and dependence on renal dialysis. Review of Resident #42's Care Plan revealed, The resident needs dialysis: Hemodialysis r/t (related to) ESRD (end stage renal disease) and Renal Osteodystrophy (weakening of bones). Date Initiated: 11/21/2024. Revision on: 04/17/2025. Interventions: Do not draw blood or take B/P in arm with graft. Date Initiated: 11/21/2024 . Monitor/document/report PRN (as needed) any s/sx (signs and symptoms) of infection to access site: Redness, Swelling, warmth or drainage. Date Initiated: 11/21/2024.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a prompt response to the registered pharmacist's monthly medication regimen review (MRR) recommendations for 3 (Resident #40, #15, #35) of 5 residents reviewed for unnecessary medications, resulting in the registered pharmacist's recommendations not being addressed in a timely fashion and the potential for negative medication side effects as a result of unaddressed recommendations. Findings include: Resident #40 Review of an admission Record revealed Resident #40 was a female, with pertinent diagnoses which included: dysphagia, oral phase (swallowing difficulty) and unspecified dementia, unspecified severity, with other behavioral disturbance. Review of a Minimum Data Set (MDS) assessment for Resident #40, with a reference date of [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 2, out of a total possible score of 15, which indicated Resident #40 was severely cognitively impaired. Nystatin-Triamcinolone cream Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents were screened for eligibility to receive pneumococcal vaccinations and receive the vaccination if eligible in 1 of 5 residents (Resident #60) reviewed for vaccinations, resulting in the potential of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia. Findings include: Review of the policy/procedure Vaccination - Pneumococcal Vaccine, dated 11/22/24, revealed .Residents will be offered a pneumococcal vaccine unless it is medically contraindicated, or the resident is up to date on their pneumococcal vaccinations .The type of pneumococcal vaccine .offered will depend upon the recipient's age and susceptibility to pneumonia and previous pneumococcal vaccinations given in accordance with current CDC (Centers for Disease Control and Prevention) guidelines and recommendations .A pneumococcal vaccination is recommended for all adults 50 years and older and based on the following recommendations .For adults 50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake: MI00150382 Based on observation, interview, and record review, the facility failed to provide an environment that promoted resident dignity in 1 (Resident #108) of 10 residents reviewed for dignity, resulting in the potential of feelings of frustration, embarrassment, and loss of self-worth, and a negative psychosocial outcome for the residents impacting their quality of life. Findings include: According to Your Rights and Protections as a Nursing Home Resident revealed, .At a minimum, Federal law specifies that nursing homes must protect and promote the following rights of each resident. You have the right to .Be Treated with Respect: You have the right to be treated with dignity and respect, as well as make your own schedule and participate in the activities you choose . https://downloads.cms.gov/medicare/your_resident_rights_and_protections_section.pdf Resident #108: Review of an admission Record revealed Resident #108 was a female with pertinent diagnoses which included right artificial hip joint, joint replacement surgery, muscle weakness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to resolve resident concerns for 1 (Resident #107) of 1 sampled resident reviewed for resolution of concerns resulting in feelings of frustration and a potential decline in psychosocial and mental well-being. Findings include: Review of admission Record revealed Resident #107 was originally admitted to the facility on [DATE] with pertinent diagnoses which included depression. Review of Resident #107's Care Conference Note dated 1/16/25 revealed, .Conference Summary: . Blood draws no results given to resident, UA (urinalysis) not having results. Discussed outside medication being delivered to the facility. Unit Manager will research the appropriateness of these medication (sic). Ears plugged up. This problem still exists. Unit Manager to resolve. Resident stated her spasm has been awful from the UTI (urinary tract infection). Discussed flushing of catheter. Tooth issues. (Dental Provider) does extractions. Dr to review medication and medical diagnosis.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150229. Based on interview and record review, the facility failed to implement its policy and procedures on abuse and neglect by staff not reporting an allegation of abuse immediately to the abuse coordinator for 1 residents (Resident #105) of 5 residents reviewed, resulting in the potential for ongoing mistreatment, abuse or neglect. Findings include: Resident #104 Review of a Minimum Data Set (MDS) assessment for Resident #104, with a reference date of 12/18/24 revealed Resident #104 was originally admitted to the facility on [DATE] with pertinent diagnoses included psychotic disorder. Resident #105 Review of admission Record revealed Resident #105 was originally admitted to the facility on [DATE] with pertinent diagnoses which included adult failure to thrive. Review of an Incident Report dated 1/11/25 revealed, Incident Summary: (Resident #104) was seen touching (Resident #105) breast on top of her gown in her bed. (Resident #105) was calling out for help several times,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150232, MI00150229, MI00150376. Based on observation, interview, and record review, the facility failed to thoroughly investigate allegations of abuse and neglect in 4 (Resident #103, #104, #105, and #107 ) of 5 residents reviewed for abuse and neglect resulting in incomplete abuse investigations and the potential for future mistreatment and/or abuse. Findings include: Resident #103 Review of admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included history of falling. Review of anIncident Report submitted by Nursing Home Administrator (NHA) A dated 1/12/25 revealed, . Details: (Resident #103) was seen in the bathroom laying on his back with an abrasion on his forehead, he was able to tell staff that he didn't hit his head, but he had a change in condition and staff notified on-call physician and an order was to send to local hospital. (Resident #103) returned with a hemorrhage. A full investigation will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prevent the further development of pressure ulcers for 1 (Resident #109) of 1 sampled resident reviewed for pressure ulcers, resulting in the development of 1 facility acquired pressure ulcer. Findings include: Resident #109: Review of an admission Record revealed Resident #109 was a male with pertinent diagnoses which included mild cognitive impairment, Alzheimer's disease, weakness, restlessness and agitation, dementia, and pain. Review of current Care Plan for Resident #109, revised on 01/22/2025, revealed the focus, .Actual Pressure Injury Formation Related to decreased mobility, friction, prediabetes, overall decline with hospice care in place. Left heel St (stage) III, resolved 1/21/25 per wound care consult. Risk continues for maintaining resolved wound status secondary to progressing comorbidities, friction and shearing r/t resident rubbing heels on mattress with removal of foam heel boots. Debility and generalized weakness with decreased physical mobility and overall decline with hospice care in place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-14 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00147580. Based on interview, and record review, the facility failed to ensure it was administered in a manner that maintains the safety and care of residents, so residents may reach their highest practicable physical, mental, and psychosocial well-being, for all 92 residents who reside at the facility, resulting in quality care not being provided to residents, insufficient management of facility staffing, and a lack of follow-up in regard to concerns voiced by staff. For additional information see citations F600 and F725. Findings include: Review of the policy/procedure Staffing, dated 11/3/23, revealed .The facility provides sufficient numbers of staff with the skills and competency necessary to provide care and services for the residents in accordance with the residents plan of care .Licensed nurses and nursing assistants are available 24 hours a day, 7 days a week to provide direct resident care services .Staffing numbers and the skill requirements of direct care staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-14 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00147580, MI00147814, MI00147822, & MI00147838. Based on interview, and record review, the facility failed to report allegations of abuse and neglect to the State Agency in a timely manner in 11 of 15 residents (Resident #103, #104, #113, #120, #124, #125, #126, #105, #106, #108, & #109) reviewed for abuse and neglect, resulting in the potential for additional allegations of abuse and neglect to go unreported and delayed investigation. Findings include: In an interview on 1/6/25 at 3:48 PM, Licensed Practical Nurse (LPN) QQ reported staffing was a major issue in September/October 2024 after the change in facility ownership. LPN QQ reported at times they were the only nurse on the 300/400 Hall, or there was no oncoming nurse at the end of their shift. LPN QQ reported on 10/18/24 the Agency nurse scheduled to relieve them at 6:30 PM on the 300 Hall did not show up for the shift. LPN QQ reported that evening there was only one nurse on the 400 Hall, and no nurse on the 300 Hall.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00146268, MI00147061, MI00147580, MI00147744, MI00147821, MI00148620, & MI00148986. Based on interview, and record review, the facility failed to provide sufficient staff to meet resident needs in 9 of 11 residents (Resident #101, #107, #104, #103, #113, #120, #124, #125, & #126) reviewed for sufficient staffing, resulting in missed showers/baths, a lack of supervision of residents at risk for falls and elopement, long call light wait times, rushed staff, and missed medications. For additional information see citations F600, F677, F689, and F760. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 1589-1592). Elsevier Health Sciences. Kindle Edition.Time management, therapeutic communication, patient education, and compassionate implementation of bedside skills are just a few of the essential skills you need. It is important for your patients to leave the health care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # MI00147061. Based on observation, interview, and record review, the facility failed to ensure effective hand hygiene and glove use during incontinence care in 1 of 4 residents (Resident #101) reviewed for infection control during incontinence care, resulting in the potential for cross-contamination and the development and spread of infection and disease. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was a female, with pertinent diagnoses which included bladder dysfunction, depression, anxiety, and muscle weakness. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 12/13/24, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was cognitively intact. In an observation and interview on 1/2/25 at 1:47 PM, Resident #101 was noted in bed in her room. Resident #101 reported she had an indwelling catheter and has had issues with frequent Urinary Tract Infections (UTIs) while at the facility. Observed Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake MI00148620 Based on observation, interview and record review, the facility failed to provide an environment that promoted a dignified dining experience for 1 (Resident #115) of 3 residents reviewed for dignity and respect, resulting in the potential for feelings of frustration, depression, loss of self-worth, and an overall deterioration of psychological well-being. Findings include: Resident #115 Review of an admission Record revealed Resident #115 was a female, with pertinent diagnoses which included: Alzheimer's disease (a form of dementia) with late onset, and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #115, with a reference date of 11/15/24 revealed the Staff Assessment for Mental Status Cognitive Skills for Daily Decision Making indicated Resident #115 was Severely impaired. Further review of said MDS revealed Resident #115 required substantial/maximal assistance for eating. Review of Resident #115's current Care Plan revealed the focus of, (Resident #115) has an ADL (activities of daily living) Self…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00149269, MI00149295, & MI00149428. Based on interview, and record review, the facility failed to prevent the misappropriation of resident medications in 3 of 15 residents (Resident #116, #118, & #119) reviewed for misappropriation of property, resulting in the unauthorized use of a resident's personal property, and the potential for missed medications and uncontrolled anxiety. Findings include: Review of the policy/procedure Controlled Medication Guidelines, dated 3/20/24, revealed .When the licensed nurse removes the controlled medication from the package, they will document the quantity removed and the quantity left on the Controlled Drug Receipt/Record/Disposition Form .After administration of the controlled medication the licensed nurse will document the administration on the medication administration record . Resident #116 Review of an admission Record revealed Resident #116 was a male, with pertinent diagnoses which included lung cancer, heart failure, and obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and/or implement a person centered, comprehensive care plans for 2 residents (Resident #120 and #200) of 4 residents reviewed for care planning, resulting in Resident #120 not receiving adequate supervision to prevent resident to resident abuse, and the potential for residents to not meet their highest practicable level of physical and psychosocial wellbeing. Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, v1.16, Chapter 4: Care Area Assessment (CAA) Process and Care Planning, revealed .the comprehensive care plan is an interdisciplinary communication tool. It must include measurable objectives and time frames and must describe the services that are to be furnished to attain or maintain the resident 's highest practicable physical, mental, and psychosocial well-being. The care plan must be reviewed and revised periodically, and the services provided or arranged must be consistent with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00147061, MI00149269, MI00149295, & MI00149428. Based on interview, and record review, the facility failed to follow professional standards of practice for medication administration in 3 of 14 residents (Resident #101, #116, & #118) reviewed for medication administration, resulting in missed thyroid medication, inaccurate documentation of medication administration, and medications administered without a valid physician order. Findings include: The health care provider (physician or advanced practice nurse) is responsible for directing medical treatment. Nurses follow health care providers' orders unless they believe that the orders are in error, violate agency policy, or are harmful to the patient. [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 20717-20719). Elsevier Health Sciences. Kindle Edition. Resident #101 Review of an admission Record revealed Resident #101 was a female, with pertinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00147061, MI00147744, & MI00148986. Based on observation, interview, and record review, the facility failed to ensure baths/showers and hygiene care were provided per resident preference and plan of care in 3 of 5 residents (Resident #101, #104, & #113) reviewed for Activities of Daily Living (ADL) care, resulting in the potential for dissatisfaction with care, hygiene concerns, skin irritation, and low self-esteem. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 50742-50744). Elsevier Health Sciences. Kindle Edition.Personal hygiene affects patients' comfort, safety, and well-being. Hygiene care includes cleaning and grooming activities that maintain personal body cleanliness and appearance. Personal hygiene activities such as taking a bath or shower and brushing and flossing the teeth also promote comfort and relaxation, foster a positive self-image, promote healthy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # MI00147580. Based on interview, and record review, the facility failed to assess the resident and implement immediate interventions to ensure safety after an attempted elopement in 1 of 6 residents (Resident #103) reviewed for safety/supervision, resulting in the potential for additional elopement attempts and serious injury. Findings include: Review of the policy/procedure Elopement, dated 8/2022, revealed .This facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents and receive care in accordance with their person-centered plan of care addressing the unique factors contributing to wandering or elopement risk .The facility shall establish and utilize a systematic approach to monitoring and managing residents at risk for elopement or unsafe wandering, including identification and assessment of risk, evaluation and analysis of hazards and risks, implementing interventions to reduce hazards and risks, and monitoring for effectiveness and modifying interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # MI00147061 & MI00147821. Based on observation, interview, and record review, the facility failed to provide appropriate incontinence and catheter care in 2 of 4 residents (Resident #101 & #107) reviewed for incontinence/catheter care, resulting in cross-contamination, missed episodes of nephrostomy (a tube that drains urine from the kidney) care, and the potential for catheter related complications including the development of urinary tract infections. Findings include: Review of the policy/procedure Incontinence Care, dated 4/22/24, revealed .POLICY OVERVIEW: To provide guidelines for cleansing the perineum and buttocks after an incontinence episode or with daily care .GUIDELINES .Perform hand hygiene and don gloves (and other PPE (Personal Protective Equipment) as needed) .Position the resident on their back with their knees flexed and feet flat on the bed .If the resident is unable to maintain this position, assist to a side lying position .If feces are present, remove with toilet paper or disposable wipe by wiping from the front of the perineum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a complete and accurate medical record related to Advance Directives / Code Status for 1 (Resident #111) of 1 sampled resident reviewed for Advance Directives / Code Status, resulting in an incongruent reflection of the resident records and the potential for the resident's care wishes not being honored as desired. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing.High-quality documentation is necessary to enhance efficient, individualized patient care. Quality documentation has five important characteristics: it is factual, accurate, complete, current, and organized . Accessed from: Kindle Locations 24106-24108). Elsevier Health Sciences. Kindle Edition. Resident #111 Review of an admission Record revealed Resident #111 was a male. Review of Resident #111's DO-NOT-RESUSCITATE ORDER signed by Resident #111's Responsible Party (Family Member FM TT), 2 physicians…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake # MI00147744 & MI00148620. Based on observation, interview, and record review, the facility failed to ensure a sanitary and comfortable environment in 2 of 5 residents (Resident #103 & #104) reviewed for a clean/homelike environment, resulting in noxious odors and the potential for decreased satisfaction with the living environment. Findings include: Resident #103 Review of an admission Record revealed Resident #103 was a male, with pertinent diagnoses which included stroke, muscle weakness, anxiety, and depression. Review of a Minimum Data Set (MDS) assessment for Resident #103, with a reference date of 10/16/24, revealed a Brief Interview for Mental Status (BIMS) score of 9, out of a total possible score of 15, which indicated moderate cognitive impairment. In an observation on 1/6/25 at 3:09 PM, noted a strong urine smell in Resident #103's bathroom. Observed that Resident #103's toilet seat was up, and the toilet bowl was unflushed with yellow urine and toilet paper visible in the bowl. Noted a splattered brown substance on the back surface of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: 1.) properly label, date, and discard opened food products; 2.) securely cover opened food products before storage; 3.) clean food and non-food contact surfaces; 4.) thoroughly clean pans and cups before storage; and 5.) remove and discard rotten food items from among fresh items. These conditions resulted in an increased risk of food borne illness that affected all residents who consume food from the kitchen. Findings include: On 3/19/24 beginning at 9:16 AM, an initial tour of the kitchen/food service was conducted with Assistant Food Service Director (AFSD) EE and Food Service Director (FSD) FF. The following observations/interviews occurred during this initial tour: At 9:20 AM in the reach-in cooler at the end of the cook's preparation area, noted 4 opened containers of vanilla nutrition supplement drink (name omitted). Two (2) of the opened containers were labeled with an opened date of 3/9/24 and a discard date of 3/12/24 and 2 of the containers were opened but not labeled. There was an opened, half…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility faciled to 1) discard expired medication and COVID-19 antigen test kits, 2) secure resident medications, and 3) separate medications stored in medication carts by route of administration, resulting in unsecured medication and the potential for cross contamination, decreased efficacy of medications, and the exacerbation of resident medical conditions. Findings include: In an observation and interview on [DATE] at 8:40 AM on the rehab unit, a fluticasone/salmeterol (Advair, an inhaler used to prevent symptoms of asthma and chronic obstructive pulmonary disorder) inhaler dated opened on [DATE] was found in the medication cart. Licensed Practical Nurse (LPN) P reported this inhaler was expired and should have been discarded 30 days after it was opened. Review of facility pharmacy tool Storage and Stability of Selected Medications on [DATE] at 8:42 AM revealed fluticasone/salmeterol (Advair) inhalers expire 30 days after being opened. In an observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure COVID-19 immunizations were offered to 6 of 6 residents (Resident #58, #46, #32, #52, #10 and #38) reviewed for COVID-19 immunizations, resulting in an increased risk for infection, and the potential spread of COVID-19 infection to other residents, staff, and visitors. Findings include: Resident #58 Review of an admission Record revealed Resident #58 was originally admitted to the facility on [DATE] with pertinent diagnoses which included personal history of Covid-19. Review of Resident #58's Immunization Record revealed that Resident #58 had last received a Covid-19 vaccination on 8/9/22. Resident #46 Review of an admission Record revealed Resident #46 was originally admitted to the facility on [DATE] with pertinent diagnoses which included personal history of Covid-19. Review of Resident #46's Immunization Record revealed that Resident #46 had last received a Covid-19 vaccination on 2/2/21. Resident #32 Review of an admission Record revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents are treated with dignity and respond to resident call lights timely in 3 of 3 residents (Residents # 23, #26 and #38) reviewed for dignity, resulting in episodes of incontinence and feelings of frustration and loss of self-worth with the potential for overall deterioration of psychological well-being. Findings include: Resident #23 Review of an admission Record revealed Resident #23 was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness. Review of a Minimum Data Set (MDS) assessment for Resident #23, with a reference date of 2/21/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #23 was cognitively intact. Review of Resident #23's Care Plan revealed, (Resident #23) has an ADL (activities of daily living) self care deficit. Date initiated: 5/4/22. Interventions: .Toileting: incontinent change brief as needed. Date initiated: 5/6/22 . During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were in reach for 1 of 19 residents (Resident #5) reviewed for accommodation of needs, resulting in the inability to call for staff assistance and the potential for unmet care needs. Findings include: Review of an admission Record revealed Resident #5 was originally admitted to the facility on [DATE] with pertinent diagnoses which included weakness and need for assistance with personal care. Review of Resident #5's Care Plan revealed, (Resident #5) is at risk for falls r/t medication side effects, behavior disturbances, debility (physical weakness), poor PO (by mouth) intake, and dementia. Date initiated: 11/9/2016 . Interventions: . Keep call light within reach. Date initiated: 3/15/2022 During an observation on 3/19/24 at 9:51 AM, Resident #5 was observed lying in her bed. Resident #5's touch pad call light was noted lying underneath Resident #5's bed and out of her reach. During an observation on 3/20/24 at 12:12 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 1 (Resident #28) of 19 sampled residents reviewed for MDS accuracy, resulting in an inaccurate reflection of the resident's health status. Findings include: Review of an admission Record revealed Resident #28 was a female, with pertinent diagnoses which included: unspecified dementia, unspecified severity, without behavioral. Review of Resident #28's Minimum Data Set (MDS) assessment submission history revealed a Comprehensive Assessment was completed with a reference date of 11/22/23 and a Quarterly Assessment was completed with a reference date of 2/21/24 for Resident #28. Review of Resident #28's MDS Quarterly Assessment with a reference date of 2/21/24 revealed, .Section J - Health Conditions .J1800. Any Falls Since Admission/Entry or Reentry or Prior Assessment .whichever is more recent Has the resident had any falls admission/entry or reentry or the prior assessment . The response was coded as 0, No (to indicate that resident had not fallen since the last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement consistent pressure ulcer interventions, monitoring, and treatments consistent with physician orders and professional standards of care for 1 of 3 residents (Resident #32) reviewed for pressure injuries, resulting in the potential for worsening of facility acquired pressure ulcers and further skin breakdown. Findings include: Resident #32 Review of an admission Record revealed Resident #32 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #32, with a reference date of 1/16/24 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which indicated Resident #13 was cognitively intact. Review of Resident #32's Braden (assessment tool used to determine level of risk for developing pressure wounds) dated 1/2/24 indicated 13, at moderate risk. During an observation and interview on 03/19/24 at 12:29 PM Resident #32 was sitting in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0807 — failed to offer suitable drinks — isolatedEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that liquids were served according to Physician's Orders for 1 resident (Resident #35), of 3 residents reviewed for nutrition services, resulting in Resident #35 being served un-thickened (thin) liquid and liquid with a straw and the potential for Resident #35 to aspirate (accidentally breathe liquid into the lungs potentially resulting in aspiration pneumonia). Findings include: Dysphagia refers to difficulty swallowing. The causes and complications of dysphagia vary. Complications include aspiration pneumonia, dehydration, decreased nutritional status, and weight loss. [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing- E-Book (Kindle Locations 64741-64743). Elsevier Health Sciences. Kindle Edition. Review of an admission Record revealed Resident #35 admitted to the facility on [DATE] with pertinent diagnoses which included pneumonia, chronic obstructive pulmonary disorder, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were screened for eligibility to receive pneumococcal vaccinations and receive vaccination if eligible for 2 (Resident #32 and #10) of 5 residents reviewed for vaccinations, resulting in the potential of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia. Findings include: Resident #32 Review of an admission Record revealed Resident #32 was originally admitted to the facility on [DATE] with pertinent diagnoses which included acute respiratory failure with hypoxia (low levels of oxygen in body tissues). Review of Resident # 32's Immunization Record revealed that Resident #32's had last received a Pneumovax vaccination on 2/4/2014. This was documented as a historical vaccination which indicated that Resident #32 did not receive the vaccination at the facility. During an interview on 3/20/24 at 1:30 PM, Director of Nursing/ Infection Preventionist (DON-IP) B reported that Resident #32 had last received the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00141034. Based on interview, and record review, the facility failed to honor an advance directive and the resident's right to refuse treatment in 1 of 5 residents (Resident #108) reviewed for code status/Cardiopulmonary Resuscitation (CPR), resulting in CPR being performed on a resident with a status of Do Not Resuscitate (DNR). Findings include: Review of an admission Record revealed Resident #108 was a male, with pertinent diagnoses which included stroke, respiratory failure, atrial fibrillation (an irregular heart rate that results in poor blood flow), anemia, and high blood pressure. Review of a Minimum Data Set (MDS) assessment for Resident #108, with a reference date of [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 8, out of a total possible score of 15, which indicated moderate cognitive impairment. Review of a DO-NOT-RESUSCITATE ORDER form for Resident #108, dated [DATE], revealed .I have discussed my health status with my physician named…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake numbers MI00137970 and MI00138542. Based on observation, interview, and record review, the facility failed to implement timely infection control techniques including: 1. Application of antiparasitic cream for all unit residents when several residents became symptomatic 2. Deep cleaning of common areas of the unit because infected residents were unable to abide by contact precautions 3. Effective use of Personal Protective Equipment during a scabies outbreak in 4 of 4 Residents (Resident #102, Resident #106, Resident #103 and Resident #101) reviewed for infection control, resulting in an outbreak, and spread of scabies for all four residents and the potential spread to all 21 residents within the memory care unit. Findings include: Review of Centers for Disease Control and Prevention (CDC), Resources for Health Professionals, Parasites and Scabies, (cdc.gov), 2023, the section labeled Control revealed A scabies outbreak suggests that transmission has been occurring within the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-15 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Serve resident meals in a timely manner and per facility scheduled times and 2. Serve 2 of 2 residents (Resident #7 and #30) their meal timley, resulting in delayed meal service and the potential for resident dissatisfaction with the dining experience. Findings include: Review of a document submitted to State Agency (SA) titled Lodge Meal Times revealed, Breakfast 6:30am - 8:45am Lunch 11:30am-12:30pm Dinner 5:00-6:00pm During an observation/interview on 2/13/23 at 10:24 AM on the 300 Hall, noted breakfast meal trays were being served to the residents who were dining in their rooms. Certified Nurse Aide (CNA) X reported breakfast should be served beginning at 6:30 AM but it was late because there had been a lot of resident call lights going off that morning. CNA X reported that room tray meal delivery was a process even without having to answer multiple call lights because the CNAs were responsible for retrieving resident beverages,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00131204. Based on observation, interview, and record review the facility failed to: 1. Properly store raw animal product to minimize contamination; 2. Clean food and non-food contact surfaces to sight and touch; 3. Properly date mark potentially hazardous foods; and 4. Ensure proper installation of an air gap on an ice machine. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 85 residents who consume food from the kitchen. Findings Include: 1. During the initial tour of the facility, starting at 9:08 AM on 2/13/23, observation of the main walk-in cooler found a box of raw salmon stored on the second to top shelf over ready to eat slices of ham on a sheet tray. When asked if this is where raw animal product gets stored in the walk-in cooler, Food Service Director (FSD) KK removed the raw salmon from the second to top shelf and made room on the bottom shelf of the wire rack. Further review of an expediting cart, in the walk-in cooler, found raw ground beef, thawing on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-15 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00133647. Based on observation, interview and record review the facility failed to provide food at a palatable temperature for 2 of 16 residents (Resident #79 and #30) reviewed for food palatability, resulting in the potential for decreased food consumption and nutritional decline for all residents who consume food orally. Findings include: During an interview with Food Service Director (FSD) KK at 9:15 AM on 2/13/23, it was found that lunch service starts at 11:15 AM. When asked how meal service has been going, FSD KK stated that they are working on changing the dining experience to focus on a more resident centered restaurant style dining. FSD KK went on to state that himself and Assistant Food Service Director (AFSD) II are newer to the roles and have been working on improving the dining experience. Previously the facility had multiple serving sites, and now that we are serving everything out of the main kitchen, we are working on fine tuning that process. The facility has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-02-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: MI00133647 and MI00131204 Based on observation and interview, the facility failed to effectively clean and maintain the physical plant resulting in the increased likelihood for cross-contamination, bacterial harborage, and possible decrease in the satisfaction of environment for residents of the facility. Findings include: An initial environmental tour of the facility revealed the following observations: During an observation on 2/13/23 at 9:32 AM in room [ROOM NUMBER], noted several large scrapes/gouges in the wall at the head of the resident bed such that paint was removed and drywall was exposed. During an observation on 2/13/23 at 9:48 AM in room [ROOM NUMBER], noted several large scrapes/gouges in the wall at the head of the resident bed such that paint was removed and drywall was exposed. There was a dried red stain and piece of debris on the privacy curtain between the two resident beds. During an observation on 02/13/23 at 10:18 AM in room [ROOM NUMBER], noted several…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely care and services to promote dignity in 1 of 5 residents (Resident #30) reviewed for dignity/respect, resulting in long call light wait times, episodes of incontinence and feelings of embarrassment, and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: Review of a facility policy with a revision date of 10/2022 revealed: POLICY: Promoting and Maintaining Resident Dignity Policy It is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident ' s quality of life by recognizing each resident ' s individuality . Resident #30 Review of an admission Record revealed Resident #30, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: type 2 diabetes. Review of a Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure activities of daily living (ADL) cares and assistance were provided per resident preference for 1 (Resident #1) of 28 sampled residents reviewed for resident preferences, resulting in the potential for dissatisfaction with care and an overall decline in sense of physical, mental, and psychosocial well-being. Findings include: Review of a facility Policy dated 5/2022 revealed: Activities of Daily Living Policy: .The facility will, based on the resident ' s comprehensive assessment and consistent with the resident ' s needs and choices, ensure a resident ' s abilities in ADLs do not deteriorate unless deterioration is unavoidable. Care and services will be provided for the following activities of daily living: .1. Bathing, dressing, grooming and oral care; .2. Transfer and ambulation; .3. Toileting; .4. Eating to include meals and snacks; and .5. Using speech, language or other functional communication systems Policy Explanation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from physical restraints imposed for the purpose of convenience in 1 of 1 resident (Resident #81) reviewed for restraints, resulting in the restriction of mobility and a potential for decline in physical functioning, psychosocial wellbeing, and the development of skin breakdown. Findings include: A review of a Face Sheet revealed Resident #81 was admitted to the facility on [DATE] with pertinent diagnoses that included: unspecified dementia, major depressive disorder, and urge incontinence. A review of Resident #81's Minimum data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 99 which indicated Resident #81 was unable to complete the assessment due to severe cognitive impairment. Resident #81 scored a 1 (supervision) for walking in her room and in corridors. Resident #81 scored 0, (steady at all times) for moving from seated to standing position, walking, turning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure a resident or resident representative was notified in writing of a transfer to an acute care hospital in 1 of 1 resident (Resident #73) reviewed for transfer notices. Findings include: Review of a Progress Note dated 2/9/2023 at 10:37 a.m. revealed Resident #73 had Noted SOB (shortness of breath) this AM with oxygen saturation at room air at 60-64% with oxygen applied by mask with oxygen went up to 88%-90% with shallow breathing at 25 per minute. Noted crackles and wet cough. NP (Nurse Practitioner) notified , and POA (Power of Attorney) notified and wanted resident to be sent to hospital for evaluation and tx. Ambulance pick up resident at 9:30am . In an interview on 02/15/23 at 02:00 PM, License Practical Nurse (LPN) N reported that the family was called and they said to send her out. LPN N stated, I only called the family about going to the hospital, but did not notify in writing. I just forgot. Nurses are supposed to do it.
- Potential for harm · D2023-02-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure a resident or resident representative was notified in writing of a transfer to an acute care hospital in 1 of 1 resident (Resident #73) reviewed for transfer notices. Findings include: Review of a Progress Note dated 2/9/2023 at 10:37 a.m. revealed Resident #73 had Noted SOB (shortness of breath) this AM with oxygen saturation at room air at 60-64% with oxygen applied by mask with oxygen went up to 88%-90% with shallow breathing at 25 per minute. Noted crackles and wet cough. NP (Nurse Practitioner) notified , and POA (Power of Attorney) notified and wanted resident to be sent to hospital for evaluation and tx. Ambulance pick up resident at 9:30am . In an interview on 02/15/23 at 02:00 PM, License Practical Nurse (LPN) N stated, I only called the family about (Resident #73) going to the hospital. I did not do a bed hold. Nurses are supposed to do it.
- Potential for harm · Dcited before2023-02-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00134395 Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 1 of 24 residents (Resident #79 ) reviewed for care planning, resulting in unmet incontinence care needs contributing to the worsening of a pressure ulcer for Resident #79. Findings include: Resident #79 Review of an admission Record revealed Resident #79 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: Pressure ulcer of sacral (tail bone) region, Stage 3. Review of a Minimum Data Set (MDS) assessment for Resident #79, with a reference date of 12/15/22 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #79 was cognitively intact. Review of the Functional Status revealed that Resident #79 was completely dependent on 2 staff members for toileting. Review of Resident #79's Care Plan revealed, .FOCUS: Foley Catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide services according to professional standards of practice for 1 (Resident #7) of 24 residents reviewed for provision of professional services, when licensed nursing staff failed to follow the physician orders for nutritional supplements, resulting in the potential for malnutrition. Findings include: Resident #7 Review of an admission Record revealed Resident #7 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: anorexia (eating disorder). Review of Resident #7's Care Plan revealed, .at increased nutritional risk r/t (related to) dx (diagnosis) dementia .anorexia, hx/o (history of) poor PO intake .is now on hospice services. Date Initiated: 10/29/2016. Revision on: 08/01/2022. INTERVENTIONS: Med Pass 2.0 (protein and calorie supplement) 120 cc (4 ounce) four times a day .Diet: Regular .Encourage fluids throughout the day .Invite (Resident #7) to activities that promote additional intake .Offer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00131204. Based on observation, interview, and record review, the facility failed to maintatin professional standards of care and provide adequate incontinence care in 1 of 3 residents (Resident #79) reviewed for bowel and bladder incontinence, resulting in an increased risk for UTI (urinary tract infection) and the potential for skin breakdown. Findings include: Review of an admission Record revealed Resident #79 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: Pressure ulcer of sacral (tail bone) region, Stage 3. Review of a Minimum Data Set (MDS) assessment for Resident #79, with a reference date of 12/15/22 revealed a Brief Interview for Mental Status (BIMS) score of 14, out of a total possible score of 15, which indicated Resident #79 was cognitively intact. Review of the Functional Status revealed that Resident #79 was completely dependent on 2 staff members for toileting. Review of Resident #79's Care Plan revealed, .FOCUS:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely and consistent nutrition/hydration and weight status follow-up of a resident deemed at Nutrition Risk in 1 (Resident #1) of 3 residents reviewed for nutritional care and services, resulting in inadequate monitoring and reassessment of a resident following a documented significant weight loss. Findings include: Review of a Face Sheet revealed Resident #1 was a female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: anemia and dysphagia (swallowing difficulty). Review of Resident #1's current Care Plan revealed a focus of (Resident #1) is at increased nutritional risk r/t (related to) diagnoses: fall w fracture/rt (right) hip incision, anxiety/depression, diverticulitis w/ (with) colostomy, GERD (gastro-esophageal reflux disease) with pertinent interventions which included .Monitor/document/report to MD (medical doctor) PRN (as needed) s/sx (signs/symptoms) of dysphagia .Monitor/report/report to MD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-15 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to discard expired tube feeding supplements. These conditions resulted in an increased risk for contaminated foods and an increased risk of food borne illness for individuals who are prescribed these specific supplements. Findings include: During a tour of the facilities central supply storage room, at 3:00 PM on 2/13/23, it was observed that the following tube feeding supplements were found stored passed their use by date: three full boxes of Glucerna with a use by date of 1NOV2021, one box of Glucerna with a use by date of 1MAY2022, and two boxes of Osmolite with a use by date of 1FEB2023. At this time Plant Operations Manager J removed the product from Central Supply storage. During an interview with ADON (Assistant Director of Nursing) C, at 3:10 PM on 2/13/23, found that no residents are currently on any of the tube feeding supplements in question.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$136,785 in federal fines across 2 penalties. 3 Medicare payment denials on record.
- $128,989 — penalty dated 2025-01-14
- $7,796 — penalty dated 2023-12-05
- Medicare payment denial — starting 2026-01-28 for 13 days
- Medicare payment denial — starting 2025-09-27 for 51 days
- Medicare payment denial — starting 2025-02-11 for 63 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 35 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PAAR 108-GR LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 08/07/2024 |
| PINAL R PATEL 2017 IRRV TR UAD 6-14-17 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 50% | since 08/07/2024 |
| PINAL R PATEL REVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 25% | since 08/07/2024 |
| RAJAN G PATEL REVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 25% | since 08/07/2024 |
| PATEL, RAJAN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR | — | since 08/07/2024 |
| OPTUM MANAGEMENT SOLUTIONS. INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/04/2024 |
| BILBAO, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/07/2024 |
| LYON, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/15/2024 |
| SLENDEBROEK, MATTHEW | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/15/2024 |
| OPTALIS GRAND RAPIDS PROPCO LLC | Organization | ADP OF THE SNF | — | since 11/15/2024 |
| PAAR 108 LLC | Organization | ADP OF THE SNF | — | since 11/15/2024 |
CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235458. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.