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Optalis Health & Rehabilitation of Bloomfield Hill

2975 N Adams Road, Bloomfield Hills, MI 48304 · For profit - Partnership · 159 certified beds · (248) 986-4546 Medicare & Medicaid certified

Call the home — (248) 986-4546 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2024Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$45,935 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $45,935 in federal fines (most recent 2024-10-02)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (91%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3290 W Big Beaver Rd · (248) 649-9700 · Call to confirm hours
Pharmacy
14470 Livernois Avenue, 14533 Livernois Avenue · (313) 340-7777 · Call to confirm hours
Grocery
550 N Old Woodward Ave · (248) 566-3353 · Call to confirm hours
Park
3498 Beach Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.6%10.8%15.4%better
Long-stay residents who lose too much weight3.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.6%0.8%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms2.1%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened4.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.0%19.4%18.9%typical
Long-stay residents given the seasonal flu vaccine95.1%95.0%95.3%typical
Long-stay residents with pressure ulcers9.1%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control15.7%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.3%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine30.6%79.5%79.4%worse
Short-stay residents rehospitalized after admission33.2%24.0%22.6%worse
Short-stay residents with an outpatient ER visit13.0%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.051.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.851.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.0%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
35.7%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 35.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 50% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.0%CMS range 35.0–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 7.6–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge35.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting61.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.3–11.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.85
RN hours/ resident / day
0.91
LPN hours/ resident / day
1.82
Aide hours/ resident / day
3.58
Total nurse hours/ resident / day
0.69
RN hoursweekends
91.2%
Total nursing turnover
47.1%
RN turnover

How full it usually is: this home is certified for 159 beds and averages 111.3 residents a day — about 70% occupied, or roughly 48 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.72 on weekdays — 13% thinner on weekends. RN hours go from 0.92 to 0.69 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 91% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2026-01-14)
15
at the previous standard inspection (2024-10-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

79 citations, most serious first. The 13 most serious are shown; the remaining 66 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00147295. Based on observation, interview, and record review the facility failed to administer an erythropoietin stimulating agent (ESA-medication that stimulates the bone marrow to produce more red blood cells) as ordered by physician(s) for one (R104) of one Resident reviewed for quality of care resulting resulted in avoidable hospitalizations (due to critically low hemoglobin levels), blood transfusions, with feelings of frustration, helplessness, and diminished quality of life. Findings include: A complaint received by the State Agency revealed that R104 did not receive a medication that was ordered by the physician to be administered regularly resulting in hospitalizations due to low hemoglobin. The complaint also revealed that the facility failed to follow-up on the concern despite the concern was brought to the facility's administration's attention on multiple occasions by R104 and family members. Review of the clinical record revealed R104 was originally admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00142885, MI00142866, MI00142560, and MI00142461. Based on observation, interview, and record review, the facility failed to protect three (R810, R808, and R809) residents' rights to be free from physical and verbal abuse by staff and residents. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that a staff member (Certified Nursing Assistant - CNA 'E') slapped R810, it was observed by facility, and on camera. A review of a second complaint submitted to the State Agency revealed that R810 was assaulted by CNA 'E' while seated in a wheelchair. A review of a Facility Reported Incident (FRI) submitted to the State agency revealed it was reported that CNA 'E' physically abused R810 and it was witnessed by staff. On 5/7/24, an onsite investigation was initiated. On 5/7/24 at 12:28 PM, R810 was observed sleeping on her bed. R810 did not respond when name was called. A review of a police report dated 1/29/24 revealed they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00143440. Based on observation, interviews, and record reviews the facility failed to ensure the facility staff consistently identified worsening of pressure wounds, accurately assessed/identified pressure wounds, and timely/accurately implemented treatment for pressure wounds for one (R803) of one resident reviewed for wound care, resulting in an infection to the left heel wound that required intravenous (IV) antibiotics. Findings include: Review of a complaint submitted to the State Agency (SA) documented concerns of proper wound care for R803. On 5/8/24 at approximately 2:30 PM, R803 was observed lying on their back in bed sleeping. R803 was observed to have a pink tie-dyed shirt with a green comforter covering their lower body. R803 did not open their eyes to verbal stimuli and continued to sleep. Review of the medical record revealed R803 was initially admitted to the facility on [DATE] with a readmission date of 4/9/24, with diagnoses that included: Chronic kidney…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-27 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 2786159 and 2732494. Based on interview and record review, the facility failed to allow readmission into the facility after hospitalization and failed to document the reason for discharge in the medical record for one (R904) of three residents reviewed for inappropriate discharge, resulting in the resident remaining in the hospital for 45 days after they were determined to be stable for discharge. Findings include:A review of two complaints submitted to the State Agency revealed allegations that the facility refused to allow R904 to return to the facility after hospitalization. On 5/27/26 at 11:07 AM, an interview was conducted with long term care (LTC) Ombudsman 'B' via the telephone. When queried about R904's discharge to the hospital, Ombudsman 'B' reported R904 went to the hospital with suicidal ideations, and the facility would not allow her to return. R904 was in the hospital for a very long time. Ombudsman 'B' reported R904 was very easily triggered due to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2983214 Based on interview and record review the facility failed to issue a notice of discharge and discharge summary for one resident (R901) of two residents reviewed for discharges. Findings include:On 5/27/26 a concern submitted to the State Agency was reviewed which alleged the facility did not let R901 come back to the facility after they were transferred to the hospital. On 5/27/26 at approximately 9:55 a.m., R901 was contacted via phone to discuss their hospital transfer. R901 reported the facility did not allow him to return to their room after they were stabilized at the hospital. R901 indicated they had no chance of stating their case to return and indicated they felt the facility was not allowing them to return due to making previous complaints to the State Agency. R901 was queried if the facility had provided them or their responsible party with a notification of discharge and their discharge summary when they did not allow them to return and they indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items were properly labeled, dated, and stored. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 1/12/26, during an initial tour of the kitchen with Dietary Manager (Staff 'T') between 8:48 AM - 9:05 AM, the following was observed: In the standard refrigerator an open box of thickened water with a use by date of 1/7/26 was observed. In the walk-in freezer, there were four large ground beef rolls that were not labeled and dated. As well as a cake and two packages of what appeared to be waffles. In the walk-in cooler there were two defrosted large ground beef rolls that were not labeled and/or dated. A loosely wrapped open pound of butter that appeared to be one quarter used was also observed. When asked who was responsible for monitoring the food items for proper storage, labeling, and discarding, Staff 'T' stated that items should be labeled with open and expired dates. They noted that they had been out of the facility for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews the facility failed to maintain an ongoing Infection Control Surveillance system and ensure the consistent implementation of the facility's policies and procedures for the Infection Prevention and Control program. This deficient practice had the potential to affect all residents that resided in the facility, including R's 65, 57, 121, 48, 70, 113, 64, 106, 74, 5, 4, 99, and 62 of 13 residents reviewed for Infection Control. Findings include:On 1/12/26 at 9:48 AM, a signage for contact precautions was observed on the door of R65. It alerted staff and providers to don on gown and gloves upon entering the room. An observation of the Personal Protective Equipment (PPE) cart next to R65's door was conducted and revealed no gloves inside the cart for staff and providers to utilize. Another PPE cart across the hall was observed and again contained no hand gloves for staff and providers to utilize. At 9:51 AM, Unit Manager (UM) HH was asked to look into the PPE carts located outside the contact and enhanced barrier precaution rooms on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-14 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intakes 2711600 and 2703853. Based on interview and record review, the facility failed to ensure sufficient nursing staff on the 2 [NAME] Unit for three (R4, R9, R11) residents reviewed, resulting in resident's not receiving their medications according to physician's orders. This had the potential to affect all residents who resided on the 2 [NAME] Unit. Findings include:A review of a complaint submitted to the State Agency revealed an allegation that on 12/25/25, the facility was short staffed from 7:00 PM until 11:00 PM on the 2 [NAME] Unit. The complaint alleged there was no nurse during those times and therefore the residents did not get their medications timely. The complaint noted staff said they were going to send help, but they did not send anyone until 11:20 PM. On 1/14/26 at approximately 4:00 PM, an interview was conducted with Staffing Coordinator (SC) 'E'. When queried about any staffing challenges on second shift on 12/25/25, SC 'E' reported two night nurses called in. When queried about what was done to fill those spots, SC 'E' reported she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to ensure medications were properly stored and ensure proper disposal of loose medications for three (1 East cart-2, 2 East high hall cart, and 2 East center cart) of four medication carts and for R120, all reviewed for medication storage. Findings include: R120 On 1/12/26 at 11:05 AM, R120 was observed in their room sitting in their wheelchair. During the interview R120 recalled an incident of a nurse instructing the resident to administer their own medications that were located in the drawer of their bedside table. Observed in the drawer of their bedside table were: Eliquis 5 mg (milligram), Atorvastatin calcium 80 mg, Midodrine HCL 10 mg, and Gabapentin 100 mg. Pills were identified in all of the medication bottles. A review of the medical record revealed no self-administration assessment completed for R120 to be able to take their own medications. A review of the medical record revealed R120 was admitted on [DATE], with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain an effective antibiotic stewardship program to monitor the appropriateness of antibiotic use for two (R's 3 and 104) of two residents reviewed for the antibiotic stewardship. Findings include:R3A review of the medical record revealed R3 was initially admitted to the facility on [DATE], with a readmission date of 12/18/25 and diagnoses that included: anxiety disorder, bipolar disorder, and adjustment disorder.A review of an Infection Report Form Onset Date: 12/16. documented in part . mental status change, lethargic, fever. Cephalexin 500mg (milligrams)/3xday/oral. Total Days of Therapy: 10.A review of the McGeer Criteria Worksheet attached to the Infection Report Form was blank.A review of the medical record for R3, revealed no documentation of the identified mental status change, lethargic, fever.A review of a Nursing note dated 12/16/25 at 2:23 AM, documented in part . Pt (patient) requested to see the nurse. pt requested to see the nurse. pt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2711600 Based on observation, interview, and record review, the facility failed to ensure one (R5) of one resident reviewed for accommodation of needs had an appropriate call light that they were able to use. Findings include. A review of a complaint submitted to the State Agency revealed an allegation that R5, a resident who was bed bound did not have a proper call light. The complaint further noted R5 was unable to utilize her hands to activate the call light and it was difficult for staff to know when she needed assistance. On 1/12/26 at 10:20 AM, R5 was observed lying in bed with their head leaned over to the left side. A standard push button call light was observed clipped to R5's blanket. At that time, R5's family member was present and was asked if R5 was able to use the call light and they were not sure. On 1/14/26 at 10:00 AM, R5 was observed lying in bed with their head leaned over to the left side. A standard call light was observed clipped to R5's blanket. At that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure end of life wishes were accurately and clearly reflected in the medical record for one resident (R4) out one resident reviewed for advanced directives. Findings include: On [DATE] at approximately 3:03 PM, a review of R4's clinical record was reviewed and revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: coronary heart disease, paranoid schizophrenia, type II diabetes and psychotic disorder. The face sheet noted that R4's code status was: Adv (advanced) Directive: Full Cardiopulmonary Resuscitation (CPR).Continued review of R4's clinical record revealed an Advanced Directive form dated [DATE] and signed by R4 that noted the resident had chosen DNR (do-not-resuscitate). On [DATE] at approximately 8:45 AM, R4 was observed lying in bed. They were alert but confused at times. When asked as to their end-of-life wishes, they noted that only their family can do CPR not anyone else. *It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake 2711600. Based on observation, interview and record review, the facility failed to maintain a homelike environment for three residents (R5, R9 and R85) of three reviewed for environment. Findings include:On 1/12/26 at approximately 11:03 AM, during an initial tour of the facility, R9 was observed lying in bed. There were several items of garbage all of the floor and the wall across from their bed was splattered with a brown substance. A second observation was made on 1/12/26 at approximately 2:10 PM and the room remained the same. On 1/12/26 at 10:20 PM, an observation of R5 and R85's room was conducted. The floor on both side of the room were littered with trash and debris and appeared as if it had not been mopped. R5's over bed table appeared dirty and discolored. R5's nightstand was observed with multiple dried spots of tube feeding formula on the top and dried formula that had dripped down the front of the nightstand. R85's overbed table appeared dirty and sticky. R5's family member was asked about whether the room was typically cleaned and R5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 66 citations
  • Potential for harm · Dcited before2026-01-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report an injury of unknown origin to the Administrator in a timely manner for one (R80) of five residents reviewed for abuse. Findings include: On 1/12/25 at 11:48AM, R80 was observed lying in bed. A dark purple bruise that appeared to be squarish, approximately 1 inch x 1 inch was observed on the outside of R80's left upper arm. R80 was asked how she got the bruise. R80 explained an aid was rough with her care a couple days ago. When asked if she had told anyone about the rough care, R80 explained she had told the nurse.Review of the clinical record revealed R80 had been admitted into the facility on 3/30/23 and readmitted [DATE] with diagnoses that included: rheumatoid arthritis, ankylosing spondylitis [type of arthritis that fuses the spine] and muscle weakness. According to the Minimum Data Set [MDS] assessment dated [DATE], R80 was cognitively intact and required the assistance of staff for all activities of daily living…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY There are two deficient practice statements. Deficient Practice Statement (DPS) #1. This citation pertains to Intake 2703853.Based on interviews and record reviews the facility failed to complete accurate assessments, document accurate vitals in the medical charts, complete labs as ordered, administer medications/intravenous fluids as ordered, and report accurate assessments to the Physician for timely treatment, care and/or transfer to a higher level of care, for three (R's 122, 99 and 4) of four residents reviewed for a change in condition.Findings include: R122 A review of a complaint submitted to the State Agency (SA) documented a concern of the facility's negligence that resulted in the death of R122. A review of the hospital record Discharge Summary dated 12/5/25 at 8:55 PM, noted in part . presented for a few days of decreased oral intake, fatigue, lethargy. having poor oral intake and coughing when attempting to eat. Per wife, he was prescribed diltiazem on 11/29 for documented tachycardia. Per EMS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2690703. Based on observation, interview, and record reviews the facility failed to ensure interventions and treatment were implemented and/or applied consistently for two (R's 120 & 4) of four residents reviewed for pressure wounds. Findings include:R120 On 1/13/26 at 9:52 AM, an observation of R120's feet revealed white gauze bandages wrapped on both feet and dated 1/10. R120 stated the nurse is supposed to change their feet dressings before they were to be discharged that day. A review of the medical record revealed R120 was admitted on [DATE], with diagnoses that included: end stage renal disease, moderate protein-calorie malnutrition dependence on dialysis, and prediabetes. A review of the physician orders revealed the following: Cleanse left heel with wound cleanser, apply moist betadine gauze apply to left heel with abd (abdominal) pad and wrap with kerlix. Every night shift every Mon (Monday), Wed (Wednesday), Fri (Friday) for DTI (Deep Tissue Injury). Cleanser right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2711600. Based on observation, interview, and record review, the facility failed to ensure interventions were implemented to prevent falls for one (R85) of five residents reviewed for accidents, resulting in additional falls from bed. Findings include: On 1/12/26 at 10:20 AM, R85 was observed lying in bed on a regular mattress. R85 did not speak English and was unable to answer questions. A review of R85's clinical record revealed R85 was admitted into the facility on [DATE] with diagnoses that included: dementia, osteoporosis, and essential hypertension. A review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R85 had moderately impaired cognition, required substantial/maximal assistance to go from lying to sitting on the side of the bed and when transferred from the chair to the bed or the bed to the chair. The assessment noted R85 was always incontinent of urine and stool and did not have any falls since admission into the facility. A review of R85's progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2711600Based on observation, interview and record review the facility failed to ensure accurate weights were obtained and accurate assessments were completed for one (R64) of six residents reviewed for nutrition resulting in R64's actual weight being 29.6 pounds [Lbs] less than the documented weight indicating severe weight loss. Findings include:On 1/12/26 at 10:45 AM, R64 was observed lying in bed. R64 appeared very thin, and as R64 was not wearing a shirt or slacks, he was only clothed in a brief, the definition of ribs was noticeable along with thin arms and legs. Review of the clinical record revealed R64 was admitted into the facility on 3/22/24 and readmitted on [DATE] with diagnoses that included: quadriplegia, major depressive disorder and anxiety disorder. According to the Minimum Data Set [MDS] assessment dated [DATE], R64 was cognitively intact and was dependent on staff for all activities of daily living [ADL's].Review of R64's weights revealed monthly weights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to ensure coordination with meals around dialysis services for one (R120) of two residents reviewed for dialysis. Findings include: On 1/12/26 at 11:05 AM, R120 was observed sitting in a wheelchair in their room. R120 stated they have a chair time at 6:30 AM every Monday, Wednesday & Friday. R120 stated they had not received breakfast on any Monday, Wednesday or Friday since being admitted to the facility. R120 stated they had yet to receive breakfast (at the time of the interview) and was hungry. After the interview the Unit Manager (UM) HH was alerted of the resident in need of a meal.A review of the medical record revealed R120 was admitted on [DATE], with diagnoses that included: end stage renal disease, moderate protein-calorie malnutrition and dependence on dialysis.On 1/13/26 at 10:05 AM, UM HH was interviewed and asked whose responsibility it was to ensure the dialysis residents meals are coordinated around their dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to ensure the timely review of a pharmacist recommendation for one (R65) of five residents reviewed for unnecessary medications. Findings include:On 1/12/26 at 3:05 PM, R65 was observed lying in bed. R65 did not awaken with verbal stimuli.A review of the medical record revealed R65 was initially admitted to the facility on [DATE], with a readmission date of 2/26/25. R65 was admitted with diagnoses that included: dementia and heart failure and depended on staff assistance for all Activities of Daily Living (ADLs). A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 8 (that indicated moderately impaired cognition).A review of the medical record revealed no documentation of the monthly pharmacist medication reviews to have been conducted.On 1/14/26 at 11:43 AM, the monthly pharmacist medication reviews were requested from the Director of Nursing (DON) and the Administrator.A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a medication error rate less than five percent when two medication errors out of 27 opportunities for error were observed for two (R110 and R70) of three residents reviewed during the medication administration observation, resulting in a 7.41% error rate. Findings include:On 1/13/26 at 8:16 AM, Licensed Practical Nurse [LPN] 'I' was observed as part of the medication administration task. LPN 'I' prepared seven medications for R110, including one Senna Plus [a combination constipation medication including senna and docusate] 8.6-50 mg [milligrams]. LPN 'I' was observed to enter R110's room and administer all seven medications to R110.On 1/13/26 at 8:31 AM, LPN 'H' was observed preparing eleven medications for R70, including one Geri-Kot [a senna laxative] 8.6 mg (milligrams). LPN 'H' was observed to enter R70's room and administer all eleven medications to R70.On 1/13/26 at 3:30 PM, R70's physician orders were compared to the medications observed to have been given by LPN 'H'. The reconciliation revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2662635.Based on observation, interview, and record review the facility failed to consistently notify and update R502's family of newly identified wounds for one (R502) of one resident reviewed for notification/plan of care. Findings include:A review of a complaint submitted to the State Agency (SA) noted concerns of the resident to have been identified with multiple wounds at the hospital that the family was unaware of. On 12/3/25 at 12:57 PM, R502 was observed in their room lying on their back in bed. The resident did not wake up with verbal stimuli. At approximately 1:15 PM, a skin observation was conducted with the Assistant Director of Nursing (ADON) C and Certified Nursing Assistant (CNA) D. A review of the medical record revealed that R502 was admitted to the facility on [DATE] with diagnoses that included: cerebral infarction and multiple myeloma. Further review of the medical record revealed R502 was dependent on staff for all Activities of Daily Living (ADLs). A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2662635. Based on observation, interview and record review the facility failed to report a decline of a sacral/sacrum wound to the physician and implement treatment to an infected wound, for one (R502) of two residents reviewed for pressure wounds. Findings include: On 12/3/25 at 12:57 PM, R502 was observed lying on their back in bed. The resident did not awake with verbal stimuli. A review of the medical record revealed R502 was admitted to the facility on [DATE] with diagnoses that included: cerebral infarction and multiple myeloma. Further review of the medical record revealed R502 was dependent on staff for all Activities of Daily Living (ADLs). A review of a wound consultation dated 10/24/25, documented in part . Wound #1 - sacral 4 (full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer), exudate is Moderate. Patient complains of pain level none. Infection or Inflammation is None. Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2662635.Based on observation, interview and record review the facility failed to provide indwelling catheter care for one (R502) of one resident reviewed for catheter care. Findings include:On 12/3/25 at 12:57 PM, R502 was observed sleeping on their back in bed. Observed on the right side of the bed lower bed frame was a urinary foley bag with a privacy cover. Observed in the tubing was bright yellow cloudy urine. R502 did not wake with verbal stimuli. A review of the medical record revealed R502 was admitted to the facility on [DATE] with diagnoses that included: cerebral infarction and multiple myeloma. Further review of the medical record revealed R502 was dependent on staff for all Activities of Daily Living (ADLs). A review of the physician orders revealed the following: Start Date- 6/28/25 Catheter care has been provided every shift for management routine. Discontinued The medical record did not note the date the order was discontinued. The review of the medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2662635.Based on observation, interview, and record review the facility failed to ensure consistent Percutaneous Endoscopic Gastrostomy (PEG) care was completed for one (R502) of two residents reviewed for PEG maintenance/care. Findings include:Review of a complaint submitted to the State Agency (SA) documented concerns of the facility's failure to maintain R502's PEG care and noted the hospital found a . whole pill lodged in it (PEG). A review of the medical record revealed R502 was admitted to the facility on [DATE] with diagnoses that included: cerebral infarction and multiple myeloma. Further review of the medical record revealed R502 was dependent on staff for all Activities of Daily Living (ADLs). A review of the progress notes revealed the following: On 10/28/25 at 11:49 PM, a nurse's note documented in part . Residents peg-tube clogged, with several attempts to unclog writer unsuccessful. Physician notified and verbal orders to start hypodermoclysis with sodium chloride…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2564545Based on observation and interview, the facility failed to provide a sanitary homelike environment among the first and second floor residential common areas including the second-floor dining rooms, first floor community room, and first floor residential community shower room, resulting in an unkempt environment and potential for resident dissatisfaction with their living conditions and failure to maintain a clean healthcare environment.Findings include: On 7/14/25, the State Agency received a complaint alleging the facility is not maintaining a clean environment.During an initial environmental tour of the facility on 9/16/25 at 12:30 PM, the Two-West dining room was observed and revealed areas of beige colored dried substances spillage incorporated into the carpeting entering the room and near two front resident dining tables. Food crumbs and debris were noted amongst the entire dining room including the entire perimeter of floor, under dining tables and chairs, windows,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint #1191844.Based on interview and record review, the facility failed to provide access or copies of the resident's medical records to the resident representative within the required timeframe for one (R705) of two residents reviewed for access to medical records. Findings include:A review of a complaint submitted to the State Agency in May 2025, revealed an allegation that the resident representative had been waiting to receive R705's medical records for two months. It was documented the resident representative requested the most recent care plan, physical therapy and occupational therapy notes, medication lists, and the last three Kardex (the resident's care guide). It was alleged the resident representative was verbally told by the Administrator that he would follow up regarding the medical records, but there was no follow-up. A review of a Grievance and Satisfaction Form dated 5/20/25 revealed the former Administrator (Administrator 'H') received a grievance regarding R705…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s 1191435 and 1191855. Based on observation, interview and record review, the facility failed to ensure medications were available for administration and arrange a dermatology consultation per the Physician's order for two residents (R701 and R703) of two residents reviewed for Physican orders/Medications. Findings include:R701 Clinical record review revealed R701 had a medical diagnosis including diabetes, morbid obesity, heart disease, seborrheic dermatitis (chronic inflammatory skin condition), and schizoaffective disorder, bipolar type (bouts of hypomania, mania, and depression) On 9/16/25 at 9:30 AM, during an interview, R701 confirmed they had chronic dermatology concerns and had informed the Providers and Nurses at the facility for the last few months requests to be seen by a Dermatologist (doctor that specializes in the treatment of skin disorders). Clinical record review revealed on 7/22/2025 at 11:16 AM, Nurse Practitioner (NP) “G” ordered R701 to be consulted by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint #1191844.Based on interview and record review, the facility failed to provide medically related social services related to obtaining consent for psychotropic medication use and coordination of psychiatric services for one (R705) of four residents reviewed for medications. Findings include:A review of a complaint submitted to State Agency revealed allegations that the resident representative requested multiple times that Physician 'K' not be assigned to evaluate or change medications orders for R705 due to changing the resident's antipsychotic medication (Seroquel) order without consent of the resident representative (RR 'J'). It was alleged on 8/17/25, nursing staff contacted R705's resident representative and notified them that he was more verbally combative and attempted to hit staff. On 8/20/25, the Director of Nursing (DON) called to report a change in condition with exacerbated behaviors. A behavioral health evaluation and medication review was requested due to R705…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake 1191435Based on interview and record review the facility failed to obtain requested and ordered services to be seen by an Oral Surgeon for two surgical teeth extractions to meet a needed escalation of dental care for one resident (R701) of one reviewed for dental services. Findings include:Clinical record review revealed R701 had a medical diagnosis including diabetes, morbid obesity, heart disease, seborrheic dermatitis (chronic inflammatory skin condition), and schizoaffective disorder, bipolar type (bouts of hypomania, mania, and depression)On 9/16/25 at 9:30 AM, during an interview , R701 stated they had two molars that need to be removed but the facility never followed through setting up an appointment.Requested medical records for R701 from March 2025 were reviewed and revealed on 3/5/2025 R701 was seen at bedside by a Dentist related to tooth pain in their lower right side. Treatment notes documented R701 had severely decayed teeth #30, #31 (Tooth number 30 is the lower right first molar; Tooth number 31 is the lower right second molar.) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00150014 Based on interview and record review the facility failed to ensure medications were administered timely and per resident preference for one resident (R810) of three residents reviewed for medication administration, resulting in verbalized complaints and frustration with medications being administered late. On 3/19/25 at approximately 3:25 PM, an interview was conducted with R810. They verbalized complaints regarding late medication administration times. They said nurses go on their breaks prior to passing medications so they don't get them on time. They said the concern was worse at night and it made them, nervous to not get their seizure medications on time. On 3/20/25 at 10:45 AM, a review of R810's medication administration audit report (a report that shows the times medications were documented on the medication administration record) was conducted and revealed the following: 2/4/25 medications scheduled for 9 PM given at 10:33 PM. 2/7/25 medications scheduled for 9 PM given at 11:32 PM 2/8/25 medications scheduled for 9 AM given at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00150014 Based on interview and record review the facility failed to notify the responsible party of a change of antipsychotic medication dosage for one resident (R801) of three residents reviewed for notification of changes resulting in complaints they were not informed of the resident's plan of care. Findings include: A complaint received by the State Agency alleged the responsible party is not notified for changes in the resident's condition. On 3/19/25 at 12:00 PM, a review of a facility provided document titled, Grievance and Satisfaction form dated 3/10/25 for R801 was reviewed and indicated their responsible party contacted the facility's Administrator with concerns regarding a medication increase without their knowledge. The form read, .Resident daughter says her and family are upset at this change that happened in December . The section on the form titled, Resolution was reviewed and read, (Psychiatric Service Provider) called to apologize for not notifying the resident daughter of this change . A review of Dr. 'B's psychiatric service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2025-03-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00150014 Based on interview and record review the facility failed to ensure care conferences were coordinated with the inclusion of their responsible party for one resident (R801) of three residents reviewed for care conferences resulting in complaints of not being informed of the resident's plan of care. Findings include: A complaint received by the State Agency alleged the resident's responsible party was not notified or included in care conferences. On 3/19/25 at 2:10 PM, an interview was conducted with Social Worker 'C' regarding documentation of care conferences. They said when a care conference occurred the Social Work Department would enter a progress note into the record. On 3/19/25 at 2:13 PM, a review of R801's Social Services Progress notes was conducted and revealed the last documented note making any mention of a care conference was dated 5/24/24. A review of R801's assessments was also conducted and revealed no evidence of care conferences. On 3/20/25 at 9:20 AM, the facility was requested to provide any documented evidence of R801's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00150014, MI00150295 Based on observation, interview, and record review facility failed to provide appropriate supervision for one (R804) of one resident reviewed for accidents. This deficient practice had the potential to cause burns and or fire related accidents when facility staff applied a non-medical grade heating pad (brought from home) to R804 with no assessment and physician order. Findings include: Record review revealed R804 was a long-term resident of the facility. R804 was originally admitted to the facility on [DATE]. Recently R804 was admitted to the hospital on [DATE] and they were readmitted to the facility on [DATE]. R804's diagnoses included rheumatoid arthritis, ankylosing spondylitis, contractures of both knees, intractable pain, overactive bladder, with history of urinary tract infection and anxiety disorder, and major depressive disorder. Based on the Minimum data Set (MDS) assessment dated [DATE], R804 had a Brief Interview for Mental Status score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2025-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI150014, MI00150295, MI00148319 Based on observation, interview, and record review facility failed to provide timely incontinence care for one (R804) of 3 residents reviewed for incontinence care resulting in the potential for impaired skin integrity and urinary tract infection(UTI). Findings include: Record review revealed R804 was a long-term resident of the facility admitted on [DATE]. Recently R804 was admitted to the hospital on [DATE] and readmitted to the facility on [DATE]. R804's diagnoses included rheumatoid arthritis, ankylosing spondylitis, contractures of both knees, intractable pain, overactive bladder, with history of urinary tract infection and anxiety disorder, and major depressive disorder. Based on the Minimum data Set (MDS) assessment dated [DATE], R804 had a Brief Interview for Mental Status Score (BIMS) of 15/15 indicative of intact cognition. R804 needed extensive staff assistance with their mobility and Activities of Daily Living (ADLs) such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-23 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00148866 Based on observation, interview and record review the facility failed to adhere to a resident's right to decline a urine toxicity test for one resident (R905) of three residents reviewed for resident rights. Findings include: A complaint was filed with the State Agency (SA) that alleged facility staff obtained a urine sample for an unexplained reason and without their permission. The complainant further alleged that the facility never divulged the results of the urine test. On 12/23/24 at approximately 9:28 AM, R905 was observed sitting in their wheelchair. The resident was alert and able to answer all questions asked. When asked about life and care in the facility, R905 reported that they felt they were discriminated against based of race and age. They noted that the facility took a urine sample without their permission, sent the results to the laboratory and never explained the reason why they did so. R905 further stated that at times staff would allege that their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00148615 Based on observation, interview and record review, the facility failed to ensure freedom of movement was maintained for one resident (R903 as witnessed by R907 and R908) of three residents reviewed for involuntary seclusion. Findings include: On 12/23/24 a facility reported incident (FRI) was reviewed that alleged R903 was involuntarily secluded by facility staff on 11/20/24. On 12/23/24 at approximately 9:54 a.m., R903 was observed in their room, laying in their bed. R903 was observed to be dressed appropriately wearing a hair cap. R903 was observed to have a CNA (Certified Nursing Assistant) sitting in a chair in their room providing supervision. On 12/23/24 the medical record for R903 was reviewed and revealed the following: R903 was initially admitted to the facility on [DATE] and had diagnoses including Generalized anxiety disorder, Dementia and Delirium. A review of R903's MDS (minimum data set) with an ARD (assessment reference date) of 11/19/24 revealed R903…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-12-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00148615 Based on interview and record review, the facility failed to report an allegation of involuntary seclusion in a timely manner to the Administrator and the State Agency for one resident (R903) of three residents reviewed for abuse. Findings include: On 12/23/24 a facility reported incident (FRI) was reviewed that alleged R903 was involuntarily secluded by facility staff on 11/20/24. Further review of the FRI revealed it was received by the State Agency on 11/21/24. On 12/23/24 at approximately 9:54 a.m., R903 was observed in their room, laying in their bed. R903 was observed to be dressed appropriately wearing a hair cap. R903 was observed to have a CNA (Certified Nursing Assistant) sitting in a chair in their room providing supervision. On 12/23/24 the medical record for R903 was reviewed and revealed the following: R903 was initially admitted to the facility on [DATE] and had diagnoses including Generalized anxiety disorder, Dementia and Delirium. A review of R903's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2024-10-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the kitchen and the 1st and 2nd floor pantry refrigerators in a sanitary manner. This deficient practice had the potential to affect all residents in the facility that consume food. Findings include: On 9/30/24 between 8:50 AM-9:20 AM, during an initial tour of the kitchen with Dietary Manager (DM) K, the following items were observed: In the walk-in cooler, there was pooled milk on the floor near the milk crates. DM K stated that staff would get the spilled milk cleaned up when they began putting stock away. According to the 2017 FDA Food Code section 6-501.12 Cleaning, Frequency and Restrictions, (A) Physical facilities shall be cleaned as often as necessary to keep them clean. The shelving rack used to store spices and various food items, was observed with a heavy buildup of grease, food debris and dust. DM K confirmed the soiled rack and stated staff would clean it right away. According to the 2017 FDA Food Code section 4-602.13 Nonfood-Contact Surface, Nonfood-contact surfaces of equipment shall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-02 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to employ a qualified social worker on a full-time basis to meet the psychosocial, mental, and behavioral health care needs of the residents. This deficient practice had the potential to affect all residents that reside within the facility. Findings include: During the recertification survey conducted [DATE] to [DATE], substandard quality of care was identified regarding the facility not having a qualified social worker to provide medically related social services full-time to the 122 residents who resided in the facility. The facility was certified for 159 beds. Deficient practices were identified during the survey related to social services, specifically concerns with lack of assessment and monitoring for resident's psychosocial, mood and behavioral needs, and coordination of guardianship. Review of the facility's documentation provided for Social Work job description included: Revised [DATE], Job Title: Social Services Director .Location: All MI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-02 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to establish an effective Quality Assessment and Assurance (QAA) and Quality Assurance and performance Improvement (QAPI) plan that identified systemic issues that resulted in sub-standard quality of care from failure to employ a qualified full time social worker and failure to provide medically related social services. This deficient practice had the potential to affect all 120 residents of the facility. Findings include: Facility failed to employ a qualified social worker on a full-time basis and failed to identify the ongoing concern. Facility was unaware of this concern until the concern was brought to the attention of the Administrator. The facility was previously determined to be out of compliance for concerns with providing medically related social services to address psychosocial needs, including guardianship during an abbreviated survey conducted on [DATE] with an alleged compliance date of [DATE]. On [DATE] at 8:32 AM, the Administrator was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 10/01/24 at 12:20 PM, an observation of the second-floor [NAME] dining room revealed four residents sitting at three different tables. The tabletops were dirty and appeared sticky. The entire carpeted floor was unkept with moderate amounts of crumbs and debris throughout. The kitchen counter displayed areas of brown colored, dried food substance, and debris. Two mirrors on the far wall in between the windows were smudged with fingerprints. Left window vertical blinds were observed broken and bent. Two blue colored fabric lounge chairs were observed with large stains on both seats and arm rests. The middle cabinet of a credenza containing board games was opened and revealed used white Kleenex tissue, a white sheet rolled up with yellow-colored stains and a dirty white bath towel. Lying on the floor next to the credenza, a dusty single black sock was observed. On 10/1/24 at 8:33 AM, observation of the 2 [NAME] dining room revealed two residents, one with family members present, sitting at tables waiting for the breakfast trays to be served. A tray was observed on the counter along…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-02 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R25 On 10/2/24, clinical record review revealed R25 was admitted to the facility on [DATE] with a medical history of Parkinson's disease, heart disease, and diabetes. Psychiatric diagnoses included dementia, and schizophrenia. R25 had a BIMS score 9/15 indicating moderate cognitive impairment. Record review revealed on 8/20/24, R25 was evaluated determined unable to make medical treatment or financial decisions and guardianship was recommended. Progress note dated 8/16/24 revealed social services contacted R25's daughter and recommended guardianship. The progress note dated 8/21/24 documented social services informed R25's daughter about the results of the capacity evaluation and the determination of inability to participate in complex decision making. The family expressed they will proceed with guardianship. The progress note dated 8/30/24 documented that social services met with R25's daughter and provided the letter of decision-making capacity and the daughter would be filing for guardianship soon. Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-02 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident prescribed psychotropic medication had adequate documentation to support continued use, as well as identify and monitor resident specific targeted behaviors and approaches for one (R22) of five residents reviewed for unnecessary medication, resulting in prolonged unnecessary use of psychotropic medication and the inability to monitor the effectiveness of the prescribed treatment due to lack of supporting documentation. Findings include: On 9/30/24 at 11:23 AM, R22 was observed seated in a wheelchair behind the nursing desk reading a magazine with staff. The resident began to repeatedly yell out loudly, in which another resident was observed yelling out to the resident to shut up several times. On 9/30/24 at 2:00 PM, an interview was conducted with R22's daughter in the resident's room. At that time, when asked about the resident's behaviors of yelling out, the daughter reported they felt that was due to concerns with back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s MI00146078 and MI00147295. Based on observation, interview and record review, the facility failed to provide an environment that promoted and enhanced residents' dignity for one (R22) of five residents reviewed for dignity. Findings include: Review of complaints reported to the State Agency included allegations that residents were not being treated with dignity and respect. Review of the facility's policy titled, Dignity and Respect dated 7/11/2018: .It is the policy of this facility that all residents be treated with kindness, dignity and respect .The staff shall display respect for Resident's when speaking with, caring for, or talking about them, as constant affirmation of their individuality and dignity as human beings .Violations of the Resident's right to dignity and respect should be promptly reported to the Director of Nursing Services and/or the Administrator. On 9/30/24 at 11:23 AM, R22 was observed seated behind the nursing station with several nursing staff also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review facility failed to provide an appropriate wheelchair/Geri-chair (a reclining chair with wheels) for one (R107) of two Residents reviewed for accommodation of needs. Findings include: Record review revealed R107 was originally admitted to the facility on [DATE] with diagnoses of respiratory failure, stroke with right hemiplegia (sided weakness), left craniectomy (is a surgical procedure in which a portion of the skull is removed), major depressive disorder, and anxiety. R107 had a tracheostomy tube (a surgical opening created through the neck into the trachea/windpipe to allow air to fill the lungs). Based on the Minimum Data Set (MDS) assessment dated [DATE], R107 had a Brief interview for Mental Status (BIMS) score of 00/15, indicative of significant cognitive impairment. R107 was dependent on staff assistance for their mobility in bed and transfers. R107 was receiving part of their nutrition through Percutaneous Endoscopic Gastrostomy (PEG) tube (a tube…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00147295. Based on interview and record review facility failed to document and promptly resolve grievances reported to the facility staff for one (R104) of one Resident reviewed for grievances. Findings include: A complaint received by the State Agency revealed the facility failed to follow-up on a medication concern that was brought up to the attention of the facility administration and attending physician on multiple occasions by the R104 and family member(s). R104 was a long-term resident of the facility originally admitted on [DATE]. R104 had multiple hospitalizations in the recent past that included 12/14/23; 4/5/24; 8/28/24; and 9/6/24. R104's admitting diagnoses included chronic normocytic anemia (low hemoglobin level), CKD (chronic kidney disease), respiratory failure, dry gangrene right 5th toe, and diabetes. Based on the Minimum Data Set (MDS) assessment dated [DATE], R104 had a Brief Interview for Mental Status (BIMS) score of 14/15, indicative of intact cognition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete an annual OBRA (Omnibus Budget Reconciliation Act) Level II Evaluation for one resident(R33) of one resident reviewed for PASARR (Preadmission Screen and Resident Review). Findings include: Clinical record review revealed R33 was admitted to the facility on [DATE] with hemiparesis following a stroke, heart failure, diabetes, and hypertension. Psychiatric history included vascular dementia and bipolar disorder. A Brief Interview for Mental Status (BIMS) evaluated on 07/03/24 score totaled 15/15 indicating R33 was cognitively intact. On 10/2/24, review of the available PASARR form revealed there were two 3877 forms, one was submitted on 7/27/24 and another on 9/12/24. There was no evidence of R33 having the 3878 (dementia exemption) completed for both dates, as well as evidence that there was a level II evaluation completed (given the resident's recent mental status exam which indicated intact cognition, R33 would likely require a level II…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop resident-specific comprehensive care plans for one (R22) of three residents reviewed for care planning related to behavior-emotional needs and use of psychotropic medications. Findings include: On 9/30/24 at 11:23 AM, R22 was observed seated in a wheelchair behind the nursing desk reading a magazine with staff. The resident began to repeatedly yell out loudly, in which another resident was observed yelling out to the resident to shut up several times. Staff reported the resident's daughter was out of town and usually visited daily, but these behaviors were frequent and not new. Review of the clinical record revealed R22 was admitted into the facility on 1/29/24, discharged on 7/26/24 and readmitted on [DATE] with diagnoses that included: unspecified dementia, unspecified severity, with mood disturbance, altered mental status, generalized anxiety disorder, depression, adjustment disorder with mixed disturbance of emotions and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citations pertains to intake: MI00146611 Based on observation, interview, and record review, the facility failed to secure the smoking materials for one (R15) of one Resident reviewed for smoking resulting in the potential to cause burns from smoking/smoking materials that were unsecured. Findings include: During the entrance conference with the facility administrator on 9/30/24 at 9:58 AM, the administrator reported that the facility was a non-smoking facility and they did not have any current smokers at the facility. Record review revealed R15 was originally admitted to the facility on [DATE] with diagnoses of cancer of the urinary bladder, peripheral vascular disease, nicotine dependence, Chronic Obstructive Pulmonary Disease (COPD), diabetes, and heart disease. Based on the Minimum Data Set (MDS) assessment dated [DATE], R15 had a Brief Interview for Mental Status (BIMS) score 14/15, indicative of intact cognition. An initial observation was completed on 10/1/24 at approximately 9 AM. R15 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #s MI00146249 and MI00147295. Based on observation, interview and record review, the facility failed to maintain a medication error rate of less than five percent. Three medication errors were observed from a total of 36 opportunities for three out of three residents (R19, R03, R83) resulting in an error rate of 8.33%. Findings include: Review of a complaints filed with the State Agency included allegations that medications were not being properly administered. On 10/01/24 at 8:28 AM, a medication administration observation was conducted with Licensed Practical Nurse (LPN) L. R19 R19 had an order for one tablet of chewable Aspirin 81 milligrams (mg). LPN L was observed preparing an enteric coated aspirin 81 mg and crushed the medication for administration. R03 R03 had an order for one tablet of chewable Aspirin 81 milligrams (mg). LPN L was observed preparing an enteric coated aspirin 81 mg, crushed the medication, then administered it. R83 On 10/01/24 at 9:38 AM, LPN L obtained an order for one tablet chewable aspirin 81 mg. LPN L was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-30 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00145592 Based on observation, interview, and record review, the facility failed to promote self-determination and allow one (R802) of three residents reviewed for resident rights, who was his own responsible party, to make his own decision to go on a leave of absence in the community, resulting in the resident feeling angry and distressed about possible loss of personal items in a storage unit after police were called and the facility staff threatened commitment to a psychiatric unit if he tried to leave the facility. Findings include: A review of a complaint submitted to the State Agency revealed allegations that noted, .(R802) attempted to leave the facility around 12/30/2023 but was told he could not leave without a guardian's permission. Veteran (R802) states he does not have a legal guardian, was not provided with any information regarding this guardian, and a quick check of (county) probate court records did not reveal any open guardianship cases for this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number: MI00145554 and MI00145592. Based on observation, interview, and record review, the facility failed to conduct a thorough and accurate skin assessment, clarify discharge instructions from the hospital and facility orders for wound treatment, implement and administer wound treatment according to hospital discharge instructions, and ensure coordination between the wound provider and the surgeon for one (R802) of one resident reviewed for wounds, resulting in infection and the need for antibiotics. Findings include: A review of a complaint submitted to the State Agency revealed an allegation that R802's wound care was not provided daily. A review of a second complaint submitted to the State Agency revealed an allegation that R802 had wounds and cellulitis (a bacterial skin infection) that were not being addressed. On 7/29/24 at approximately 11:30 AM, an interview was conducted with R802. R802 was observed in his room. His lower legs were discolored. R802 reported prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-30 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00145554 Based on observation, interview, and record review, the facility failed to ensure one (R802) of one resident reviewed for foot care, received physician ordered treatment from a podiatrist. Findings include: On 7/29/24 at 11:30 AM, R802 was interviewed in his room. R802 stood for the interview. He was observed to be wearing sandals and his toenails were very long, yellow, and thick. A large, thick, yellow bump was observed on the bottom edge of R802's left foot. R802 reported he needed to see a foot doctor and did not understand why it had not happened yet. R802 reported his toenails got stuck on things due to the length and it was very painful. R802 pointed out the large, raised area on the bottom of his foot and said it was painful. R802 took off one of his sandals to exposed the raised area on the bottom of his foot. He had difficulty putting the sandal back on due to the length of this toenails. Review of an After Visit Summary provided by the hospital to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-30 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI000145412, MI00145592. Based on observation, interview, and record review, the facility failed to provide medically related social services related to competency evaluation, guardianship, discharge planning, and coordinating ancillary services for two (R802 and R804) of three residents reviewed for social services. Findings include: A review of a complaint submitted to the State Agency revealed allegations that included concerns with guardianship and medical issues not being addressed. It was alleged that R802, who was a Veteran, made complaints to the facility social worker who did not follow up or resolve his concerns. A review of a second complaint submitted to the State Agency revealed an allegation that the facility did not allow R804's legal guardian to sign a do not resuscitate order for the resident. R802 On 7/29/24 at approximately 11:30 AM, R802 was interviewed. R802 answered questions appropriately, despite some tangential thinking (thinking/thoughts that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-17 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144743 and MI00144492 Based on observation, interview, and record review, the facility failed to maintain an environment that was clean, sanitary, and homelike for four (R505, R508, R509, and R510) of five residents reviewed for the environment with the potential to affect all residents who resided on the second floor of the facility. Findings include: A review of complaints submitted to the State Agency revealed allegations that the facility was dirty and unsanitary. On 6/17/24, an unannounced onsite investigation was conducted. On 6/17/24 from 10:19 AM and 10:32 AM, an observation of the second floor was conducted and the following was observed: Upon entrance to the 2 [NAME] Unit, a strong odor that smelled like dirty feet was observed. The air smelled stale. A portable vital sign machine was observed in the hallway of the 2 [NAME] Unit. The base was rusted and coated with various dried substances and stuck on debris. The hallway of the 2 [NAME] Unit appeared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144772. Based on interview and record review, the facility failed to report an allegation of resident to resident abuse to the State Agency within the required time frame for two (R501 and R502) of four residents reviewed for abuse. Findings include: A review of a complaint submitted to the State Agency revealed .On 05/27/2024 around 4 AM, (R501) was assaulted by (R502) .(R502) attacked (R501) twice by going into (R501's) room and punching her in the face. Night shift was present and did nothing to stop the assault. (R502) continued to enter the room of (R501) two more times. Day shift staff (Registered Nurse - RN 'H') .called the local police regarding the matter around 10:30 AM .It is unknown why staff did not report the allegations or intervened to prevent further harm to (R501) . On 6/17/24, an unannounced onsite investigation was conducted. A review of R501's clinical record revealed R501 was admitted into the facility on 5/10/24 and discharged home on 6/7/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00144772. Based on interview and record review, the facility failed to implement adequate supervision for one (R502) of four residents reviewed for supervision, who had a history of wandering into other residents' rooms and aggressive behaviors, resulting in R502 entering R501's room multiple times, attempting to get into her bed, and punching her in the face multiple times. Findings include: A review of a complaint submitted to the State Agency revealed .On 05/27/2024 around 4 AM, (R501) was assaulted by (R502) .(R502) attacked (R501) twice by going into (R501's) room and punching her in the face. Night shift was present and did nothing to stop the assault. (R502) continued to enter the room of (R501) two more times. Day shift staff (Registered Nurse - RN 'H') .called the local police regarding the matter around 10:30 AM .It is unknown why staff did not report the allegations or intervened to prevent further harm to (R501). (R501) does not have visible bruises or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake# MI00142366 Based on observation, interview and record review the facility failed to ensure resident's medications were stored securely, administered as ordered and documented according to professional nursing standards for five (R802, R804, R812, R813 and R816) out of sixteen residents reviewed for professional standards. Findings include: A Complaint was filed with the State Agency (SA) that alleged a resident did not receive their pain medication and was told by Staff that their pain medication had been given to other residents. R812 A review of R812's clinical record documented the resident was admitted to the facility on [DATE] with diagnoses that included: aftercare following joint replacement surgery. The resident initial assessment indicted the resident was cognitively intact. A review of the resident's Medication Administration Record (MAR) noted that that the following controlled substance/narcotic medications were administered on 1/18/24: Morphine Sulfate Extended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00142560, MI00144323 Based on observation, interview and record review, the facility failed to administer a pre-procedural medication per physician orders for one resident (R813) resulting in termination of a diagnostic procedure. Findings include: On 5/7/24, a clinical record review revealed R813 was admitted to the facility on [DATE] for history of a stroke resulting in left hemiparesis (unable to move left side of body), requiring a suprapubic catheter (tube surgically placed into the bladder to remove urine), chronic kidney disease, hypertension, enlarged prostate, and a psychiatric history of depression. A Brief Interview for Mental Status (BIMS) conducted on 4/22/24 revealed R813 scored a total of five, indicating severe cognitive impairment. On 5/7/2024 at 11:40 AM, upon initial introduction, R813 was observed in a contracted position laying in bed watching television, orientated, and conversing appropriately. On the bedside table, a large clear bottle, half full with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00143440. Based on observation, interviews, and record reviews the facility failed to ensure an accurate placement of a urinary catheter foley for one R803 of two residents reviewed for a urinary catheter. Findings include: Review of a complaint submitted to the State Agency (SA) documented in part, . Resident's foley catheter was improperly inserted on 3/14/2024 and resident had to be transported to hospital on 3/15/2024. This is the 2nd time this has occurred . On 5/8/24 at approximately 2:30 PM, R803 was observed lying on their back in bed sleeping. R803 was observed to have a pink tie-dyed shirt with a green comforter covering their lower body. R803 did not open their eyes to verbal stimuli and continued to sleep. A urinary catheter bag was observed on the lower right side of the bed, draining clear yellow urine. Review of the medical record revealed R803 was initially admitted to the facility on [DATE], a readmission date of 4/9/24, with diagnoses that included: Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00142366 Based on interview and record review the facility failed to ensure a resident received ordered pain medication in a timely manner for one (R812) out of one resident reviewed for pain, resulting in a significant increase in pain (10/10). Findings include: A complaint was filed with the State Agency (SA) that alleged R812 did not receive scheduled pain medication and after telling the nurse they were in extreme pain, the nurse noted told them honey you can make it through the night. A review of R812's clinical record documented the resident was admitted to the facility on [DATE] with diagnoses that included: aftercare following joint replacement surgery. The resident's initial assessment indicted the resident was cognitively intact. Continued review of R812's clinical record revealed, in part, the following: Medical Practitioner Note (1/18/24 at 6:38 PM): .Pt (patient) comes to this facility for rehab therapy and medical management. Pt. seen today and examined today. Pt…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #'s: MI00143426 and MI00144086. Based on observation, interview and record review the facility failed to ensure resident's received timely dental services, including denture replacement and tooth extractions for one (R802) out of three residents reviewed for dental care. Findings include: Complaints were filed with the State Agency (SA) that alleged residents were not receiving dental care and dentures were not replaced timely. R802 On 5/7/24 at approximately 10:05 AM, R802 was observed lying in bed. The resident was alert and could answer some questions asked. When asked about care provided in the facility R802 reported that they needed to seek services outside of the facility and further noted that they needed to have two molars removed. When asked if their teeth caused pain, R802 reported they hurt at times. R802 also noted that their dentures were stolen and needed to be replaced. A review of R802's clinical record revealed the resident was initially admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00144086. Based on observation, interview, and record review, the facility failed to perform hand hygiene consistent with accepted standards resulting in the potential for transmission of infectious material. Findings include: A review of Intake MI00144086 indicated the complainant was concerned about cross contamination with R801's tracheostomy tube (a medical device surgically inserted into a hole in the neck to help a person breath).The staff touch everything in the room and then provide trach care . Further concerns included toe fungus, and skin breakdown on the buttock area. The complainant was present at the facility on 5/7/24 and confirmed the allegations. On 5/7/24, A clinical record review revealed R801 was recently readmitted to the facility on [DATE] for a history of stroke with intracerebral hemorrhage (bleeding in the brain), required a tracheostomy related to impaired breathing mechanics, and a Percutaneous Endoscopic Gastrostomy (PEG) Tube (surgically placed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00140379 and #MI00140532. Based on observation, interview, and record review the facility failed to ensure a patient assessment, a root cause analysis investigation, and timely clinical documentation of a fall for one resident (R902) of three residents reviewed for falls, resulting in the potential for undetected injuries and future incidences of falls. Findings include: A complaint received by the State Agency alleged R902 had a fall on 8/31/23, they were not assessed post-fall and clinical documentation of the fall had not been entered into the record in a timely manner. On 12/19/23 at approximately 10:15 AM, R902 was observed seated in their wheelchair at the nursing station. At numerous times on 12/19/23 R902 was also observed self-propelling through the hallway of the facility. A review of R902's clinical record was conducted and revealed they admitted to the facility on [DATE], with diagnoses that included: schizoaffective disorder, diabetes, dysphagia, dementia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician visits/assessments were completed and/or documented timely for one (R81) of two residents reviewed for physician visits, resulting in delayed practitioner assessments, and the increased potential for lack of coordination of care. Findings include: Review of the clinical record revealed R81 was admitted into the facility on 2/24/20, readmitted on [DATE] with diagnoses that included: type 2 diabetes mellitus with other specified complication. According to the Minimum Data Set (MDS) assessment dated [DATE], R81 had intact cognition. Review of the physician and/or extender notes revealed from 8/22/22 to 10/10/23 there were a total of 27 physician/extender assessments documented for R81. 12 of these assessments were identified as late entry by Nurse Practitioner (NP 'B') and were not available timely to other disciplines of the interdisciplinary team for extended periods of time which had the potential to impact timely coordination of care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician evaluations were alternated between the physician and extenders (Nurse Practitioner/NP) as required for one (R81) of two residents reviewed for physician visits. Findings include: Review of the clinical record revealed R81 was admitted into the facility on 2/24/20, readmitted on [DATE] with diagnoses that included: type 2 diabetes mellitus with other specified complication. According to the Minimum Data Set (MDS) assessment dated [DATE], R81 had intact cognition. Review of the physician and/or extender notes revealed from 8/22/22 to 10/10/23 there were a total of 27 physician/extender assessments documented for R81. Only one of these practitioner assessments were completed by a physician (Physician 'D') on 8/31/23. 22 of these practitioner assessments were completed by NP 'B' on 8/22/22, 8/25/22, 8/29/22, 9/12/22, 9/27/22, 11/8/22, 11/15/22, 12/16/22, 1/27/23, 2/24/23, 3/14/23, 3/16/23, 4/10/23, 4/21/23, 5/30/23, 6/19/23, 6/23/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00137216 Based on observation, interview, and record review, the facility failed to ensure accurate, complete, and timely documented medical records for five residents (R#'s 336, 440, 636, 438, and 96) of five residents reviewed for accurate, complete, and timely documented records, resulting in Health Insurance Portability and Accountability Act (HIPAA) violations of privacy and the potential for additional privacy violations. Findings include: A review of a facility provided policy titled, Documentation adopted [DATE] that read, .All services provided to the resident, progress towards the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care . R440 and R336 On [DATE] at 12:05 PM, a review of R440's clinical record revealed they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that two (R4 and R110) residents received a clear understanding of the facility's Binding Arbitration agreement prior to signing the document and ensure that facility staff had a clear understanding of the legal document. Findings include: During the entrance conference the facility reported that the Binding Arbitration was offered to all residents entering into the building. The facility provided a list of residents that had agreed to Binding Arbitration that included R4 and R110. Review of the facility Binding Arbitration Agreement was reviewed and documented, in part: .Except as otherwise expressly provided in any written agreement between the parties the parties agree that any and all claims and disputes arising out of or relating to Resident's stay .will be resolved through the dispute resolution process .Any covered claims not resolved by mediation will be settled by arbitration .Residents understand that by agreeing to the dispute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish an antibiotic stewardship program that failed to establish an antibiotic stewardship program that included consistent implementation of protocols for appropriate antibiotic use. This deficient practice affected multiple residents (including R42, and R637) at the facility. Findings include: Review of a facility policy titled, Antibiotic Stewardship dated 7/11/18 read in part, .training and education of staff will emphasize the importance of antibiotic stewardship and will include how inappropriate use of antibiotics affects individual residents and the overall community .If an antibiotic is indicated, prescribers will provide complete antibiotic orders including the following elements: .f. Indications for use . Review of the facility's July 2023 infection control log book documented of the 36 antibiotic line listings, 12 of them did not meet criteria for antibiotic use. Including R637 receiving Ciprofloxacin 500 milligrams (mg) beginning 7/19/23. A progress note dated 7/18/23 at 5:46 PM by Nurse Practitioner (NP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00138955 and MI00137521. Based on observation, interview and record review the facility failed to honor preferences for the provision of caregivers for one resident (R101) of one residents reviewed for self-determination. Findings include: On 10/10/23 at approximately 10:25 a.m., R101 was observed in their room, laying in their bed receiving care. R101 was queried if they had any concerns regarding their care in the facility and they indicated they do not like having two people in the room while staff are providing care. R101 also indicated that they could not have male staff provide care to them, and they only wanted female caregivers. R101 reported the facility had recently assigned a male caregiver to them that went against their plan of care. On 10/10/23 the medical record for R101 was reviewed and revealed the following: R101 was initially admitted to the facility on [DATE] and had Bipolar disorder, Chronic pain and Muscle weakness. A review of R101's MDS (minimum data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00139363 Based on observation, interview and record review, the facility failed to ensure timely revision/updates to the comprehensive plan of care for one resident (R29) of one resident reviewed for wandering/elopement. Findings include: On 10/10/23 at approximately 9:37a.m., R29 was observed wandering in hallway, yelling out at nobody and appeared to be upset. On 10/12/23 the medical record for R29 was reviewed and revealed the following: R29 was initially admitted to the facility on [DATE] and had diagnoses including Dementia and Psychotic disorder with delusions. A review of R29's MDS (minimum data set) with an ARD (assessment reference date) of 9/21/23 revealed R29 needed supervision with most of their activities of daily living. R29 was documented as having severely impaired cognition. A review of R29's progress notes pertaining to their wandering behavior revealed the following: 8/29/2023 at 16:09 @ (at) 1:30 pm resident came into the hallway attempting to enter other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains two deficient practice statements DPS1 Based on observation, interview and record review the facility failed to ensure one resident (R34) was administered Lactulose, Nasal Spray and two as need(PRN) medications as requested according to professional standards of practice. Findings include: On 10/10/2023 at 10:03 AM a observation of medication administration was conducted. Nurse S began a medication pass with first identifying R34. Nurse S prepared medications sevelamer, vitamin c, nifedipine, losartan, Eliquis, Coreg, calcitriol, clopidogrel, paroxetine, vitamin D3 and gabapentin and signed them out. Nurse S entered the room with cup of medications and R34 asked Is my pain pill and muscle relaxer in here. Nurse S replied Yes. Handed resident cup of medications took them, we left residents room and went back to medication cart Nurse S was asked did resident receive a pain pill and muscle relaxer if so what was the pill named. Nurse S replied his gabapentin is the pain pill and no he did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure wrist and hand orthotics were applied per therapy recommendations for one resident (R25) with contractures of six residents reviewed for range of motion and orthotics, resulting in the potential for worsening of contractures. Findings include: On the following dates and times, R25 was observed in their bed with no wrist or hand orthotic in place, but a wrist/hand orthotic marked with an 'L' for the left hand was observed on the shelf above the television: 10/10/23 at 10:13 AM, 10/10/23 at 12:50 PM, 10/10/23 at 2:35 PM, 10/11/23 at 9:00 AM, 10/11/23 at 12:10 PM, 10/11/23 at 2:40 PM, and 10/12/23 at 8:35 AM. A review of R25's clinical record was conducted and revealed they admitted to the facility on [DATE] and most recently admitted on [DATE] with diagnoses that included: stroke with hemiplegia and hemiparesis, contractures, adjustment disorder, vascular dementia, seizures, dysphagia, lupus, falls and presence of a feeding tube.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Physician orders for oxygen therapy were in place for one resident (R118) of two residents reviewed for respiratory care. Findings include: On 10/10/23 at approximately 10:15 a.m., R118 was observed in their room, up in their bed. R118 was observed to having oxygen infusing via nasal cannula at 3LPM (liters per minute) On 10/11/23 at approximately 9:51 a.m., R118 was observed in their room, laying in their bed with their nasal cannula applied with oxygen infusing at 3.5 liters per minute. R118 was queried if they knew how many liters of oxygen they should be provided and they reported they should be on four liters. On 10/11/23 at approximately 12:30 p.m., R118 was observed in their room with their nasal cannula infusing oxygen. R118 was still observed to be on 3.5 LPM. On 10/10/23 the medical record was reviewed and revealed the following: R118 was initially admitted to the facility on [DATE] and had diagnoses including Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide justification for the increase of an antipsychotic medication(Quetiapine/Seroquel) including identified targeted behaviors for one (R105) of five residents reviewed for unnecessary medications. Findings include: On 10/10/23 at 10:00 AM resident was observed in room in the Geri chair. Resident was nonverbal was able to make eye contact but could not answer questions asked. A review of R105's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: Picks Disease (front-temporal dementia), aphasia and delirium. A review of the residents Minimum Data Set (MDS) documented that the resident had a Brief Interview for Mental Status (BIMS) score of 0 (severely cognitively impaired). Review of the behavior section of the MDS showed no behaviors. Further review of the clinical record revealed the following: 2/10/23 (Care Plan Progress Note): .met for quarterly care conference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00139363 Based on observation, interview and record review, the facility failed to provide timely laboratory services to two (R29 and R81) of two residents reviewed for laboratory services. Findings include: According to the facility's policy titled, Diagnostic Tests dated 7/11/2018: It is the policy of this facility to provide or obtain laboratory services .Ordered laboratory services .will be handled in a proficient manner to ensure timeliness, accuracy, and proper follow up . R81 On 10/10/23 at 1:30 PM, R81 was observed laying in bed. When asked about whether they had any concerns, they reported the were worried about having their blood sugar checked and stated, I've wanted to follow up to have them to a A1C (Hemoglobin A1C - a blood test that measures average blood sugar levels over the past three months) to see where I'm at cause I'm diabetic. I know I don't follow it (therapeutic diet for diabetes) but I'd still like to know. Review of the clinical record revealed R81…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-10-02 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents and visitors had access to previous survey results, resulting in residents and visitors being uninformed of deficiencies identified in the facility. This had the potential to affect all residents who resided in the facility. Findings include: Review of the facility's policy titled, Resident Rights dated 7/11/2018: .The Resident has the right .To examine the results of the Nursing Center's most recent survey conducted by representative of the Department of Health and Human Services, and the plan of correction prepared by the Nursing Center in response to the survey . Review of the abbreviated surveys conducted since the facility's last recertification survey on 10/12/23 included surveys on 12/20/23, 5/8/24, 6/17/24, and 7/30/24. Review of the survey information binder revealed there was no documentation from any of these survey findings available for residents and/or visitors. On 10/1/24 at 12:40 PM, during environmental rounds with the Administration, when asked about the lack of surveys since…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-08 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00143743. Based on observation, interviews, and record reviews the facility failed to provide a written copy of the bed hold notification to the resident's representative, upon transfer to the hospital for one (R803) of four residents reviewed for transfers/discharges. Findings include: Review of a complaint submitted to the State Agency (SA) documented in part, . Resident was transferred to the hospital on 3/15/2024. Guardian was not notified prior to hospital transfer nor was the bed hold policy provided . Family visited the resident's room on 4/1 (2024) and the resident's belongings have been removed from the room. Family was not given any notification prior to removing belongings or after . On 5/8/24 at approximately 2:30 PM, R803 was observed lying on their back in bed sleeping. R803 was observed to have a pink tie-dyed shirt with a green comforter covering their lower body. R803 did not open their eyes to verbal stimuli and continued to sleep. Review of the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$45,935 in federal fines across 1 penalty.

  • $45,935 — penalty dated 2024-10-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 3 of 52.4+0.6 vs chain
Quality measures 3 of 54.3-1.3 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health & Rehabilitation of WyomingWyoming, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Optalis Health and Rehabilitation of Three RiversThree Rivers, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of Dearborn HeigDearborn Heights, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Grand TheDublin, OH 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH 5 of 5Optalis Health and Rehabilitation of Grosse PointeGrosse Pointe Woods, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 7 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2025
PATEL, RAJANIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 07/01/2025
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
BOWEN, JEFFREYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
JACKSON, LACRISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
PARKER, SETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
SHARON, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
2975 N ADAMS ROAD PROPCO LLCOrganizationADP OF THE SNFsince 07/01/2025
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 07/01/2025
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 07/01/2025
WELLTOWER INCOrganizationADP OF THE SNFsince 07/01/2025
CONNER, MARIANNEIndividualADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 16 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.8M
Net patient revenuemost recent cost report
-10.5%
Operating marginrevenue minus expenses
$1.5M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 5%Other / private 17%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$389per resident / day
operating cost
$11,831per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235217. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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