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Optalis Health & Rehabilitation of Wyoming

625 36th Street SW, Wyoming, MI 49509 · For profit - Corporation · 92 certified beds · (616) 531-0200 Medicare & Medicaid certified

Call the home — (616) 531-0200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jan 2026Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jan 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
950 36th St SW · (616) 534-1640 · Call to confirm hours
Pharmacy
3601 Clyde Park Ave SW · (616) 257-6641 · Call to confirm hours
Grocery
660 36th St SW · (616) 261-2929 · Call to confirm hours
Park
1006 38th St SW · (616) 530-3164 · Typically dawn to dusk
Place of worship
601 36th St SW · (616) 881-1632

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.3%10.8%15.4%better
Long-stay residents who lose too much weight3.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms2.3%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.1%3.0%3.3%better
Long-stay residents whose ability to walk worsened13.3%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication9.6%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine92.3%95.0%95.3%typical
Long-stay residents with pressure ulcers7.4%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control16.5%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.4%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.4%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine82.3%79.5%79.4%typical
Short-stay residents rehospitalized after admission26.5%24.0%22.6%worse
Short-stay residents with an outpatient ER visit15.2%11.7%12.0%worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.7%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.7%CMS range 32.3–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 6.7–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.9–14.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
0.78
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.32
Total nurse hours/ resident / day
0.13
RN hoursweekends
40.3%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 92 beds and averages 77.6 residents a day — about 84% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.32 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.92 hrs/resident/day on weekends vs 3.48 on weekdays — 16% thinner on weekends. RN hours go from 0.52 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23
deficiencies at the latest standard inspection (2026-01-08)
6
at the previous standard inspection (2024-10-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 13 most serious are shown; the remaining 31 are one tap away and print in full.

  • Actual harm · Gcited before2026-01-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat a urinary tract infection in a timely manner for one of one resident's (Resident #1) reviewed for the quality of care. Findings:Resident #1 (R1)Review of an admission Record revealed R1 was a [AGE] year-old male, last admitted to the facility on [DATE], with pertinent diagnoses of pneumonia and limitation of activities due to disability and use of a foley catheter (a system that drains urine from the bladder into a collection bag) long term. Review of a physician communication book revealed that nursing staff had left a note for the facility prescribers on 12/07/25 that R1 was complaining of pain in his penis area. Review of a prescriber note for R1, written on 12/08/25 by Nurse Practitioner (NP) W reflected the following concern: (R1) is seen today for penile pain. He feels it is related to the catheter. Resident has a chronic indwelling foley .white to green drainage noted around the foley catheter and dark cloudy urine in the foley collection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a fall in two of two residents (Resident #1 and Resident #51) and secure hazardous materials and biologicals in one of one salon and for one resident (Resident #43) reviewed for accidents and hazards, resulting in fractures for R1 and R51 residents and the potential for R43 to ingest hazardous materials.Findings Include: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year-old male, last admitted to the facility on [DATE], with pertinent diagnoses of pneumonia and repeated falls. Review of a Facility Investigation initiated for R1 after a fall with a major injury on 12/30/25 concluded the following: the evening of 12/30/25 Certified Nurse Aide (CNA) LL was in R1's room providing care. CNA LL did not use a second staff person for safe bed mobility and R1 fell from the bed onto the floor causing a cut to the forehead and a broken right distal femur (above the knee). After the incident, CNA LL reported knowing that R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent the development and worsening of pressure injuries for 1 resident (Resident #6), out of 3 residents reviewed for pressure injuries, resulting in the worsening of a pressure injury and prolonged healing time without new interventions added to the treatment/care plan to address pressure reduction to the affected area and areas at risk for pressure injury. Findings: Resident #6 (R6) Review of an admission Record reflected R6 admitted to the facility with diagnoses that included diabetes, osteomyelitis, unsteadiness on feet, peripheral vascular disease, protein calorie malnutrition, heart failure, non-pressure chronic ulcer to bilateral lower extremities and dementia. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] reflected that R6 had severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 6/15 and needed extensive assistance from one person for bed mobility, transfers and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # 3045819 Based on interview and record review, the facility failed to complete physician ordered care and treatments for one of three residents (R101) reviewed for wound care. Findings:Resident #101 (R101) Review of a Face Sheet revealed R101 was a [AGE] year-old male, admitted to the facility on [DATE], with a pertinent diagnoses of sepsis. Review of a nursing admission Evaluation date 06/08/26 reflected R101 was admitted with the following skin concerns: open areas on the right and left buttock and open areas to the front and back side of the right thigh. During an interview on 06/23/26 at 7:50 AM, R101 indicated that staff have not completed wound care and dressing changes per physician orders. Review of a Electronic Treatment Administration Record (E-tar) for R101, dated June 2026, reflected a wound care order for the right leg twice daily was not documented as completed on 06/11/26 second shift, 06/13/26 second shift, 06/15/26 second shift, and 06/21/26 first shift.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # 3034407 Based on interview and record review, the facility failed to provide standard professional care to one of one resident's (Resident #102) reviewed for Intravenous (IV) access and fluids. Findings:Resident #102 (R102) Review of Face Sheet revealed R102 was a [AGE] year-old Spanish speaking male, originally admitted to the facility on [DATE], with pertinent diagnoses of a small bowel obstruction that was surgically repaired and a colostomy was placed, and an abdominal abscess that developed after surgery and required IV (intravenous) antibiotics. Other pertinent diagnoses include a history of a brain bleed that required a craniotomy and resulted in aphasia (difficulty speaking) and weakness to one side of his body. Review of a hospital Transfer Summary revealed that on 05/13/26 R102 had a PICC (peripherally inserted central catheter) inserted prior to discharge from the hospital. The PICC was placed for IV (intravenous) antibiotic use once R102 arrived at the skilled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # 3034407 Based on interview and record review, the facility failed to administer antibiotics and monitor labs per physician orders for one of three residents (Resident #102) reviewed for antibiotic stewardship. Findings:Resident #102 (R102) Review of Face Sheet revealed R102 was a [AGE] year-old Spanish speaking male, originally admitted to the facility on [DATE], with pertinent diagnoses of a small bowel obstruction that was surgically repaired and a colostomy was placed, and an abdominal abscess that developed after surgery and required IV (intravenous) antibiotics. Other pertinent diagnoses include a history of a brain bleed that required a craniotomy and resulted in aphasia (difficulty speaking) and weakness to one side of his body. Review of a hospital Transfer Summary For R102, revealed the following orders: meropenem (an antibiotic) 1 gram IVPB (Intravenous piggy back) every 8 hours for 42 doses. Final duration to be determined at outpatient infectious disease follow-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # 3034407 Based on observation, interview, and record review, the facility failed to monitor and assess one of three resident's (Resident #102) reviewed for ostomy care. Findings:Resident #102 (R102) Review of Face Sheet revealed R102 was a [AGE] year-old Spanish speaking male, originally admitted to the facility on [DATE], with pertinent diagnoses of a small bowel obstruction that was surgically repaired and a colostomy was placed, and an abdominal abscess that developed after surgery and required IV (intravenous) antibiotics. Other pertinent diagnoses include a history of a brain bleed that required a craniotomy and resulted in aphasia (difficulty speaking) and weakness to one side of his body. During a telephone interview on 06/22/26 at 10:29 AM, Registered Nurse (RN) A, from a local Infectious Disease clinic, stated that on 05/21/26, R102 had an appointment in their office and R102 arrived with a colostomy that was leaking stool onto his lap and clothes. During an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake 2975792Based on interview and record review, the facility failed to provide thorough, effective quality care to treat and prevent recurrence of a pressure sore for one facility Resident (R108) of five residents reviewed for quality of care. Findings:Review of the Electronic Medical Record (EMR) reflected R108 admitted to the facility 3/23/2024 with pertinent diagnoses that included: Chronic Respiratory failure, Dementia, and Severe Protein Calorie Malnutrition. Review of the Minimum Data Set (MDS- a tool used to assess a resident's status) reflected that R108 was moderately cognitively impaired and had a legal guardian in place for medical decisions.In an interview on 4/8/2026 at 8:41 AM, Registered Nurse (RN) C reported that nurses conducted a full body skin assessment on each resident at least once a week.Review of the EMR did not reflect that any skin assessments had been completed on R108 from 2/25/2026 to 3/10/2026.Review of the EMR for R108 reflected a Progress Note entry dated 3/10/2026 at 1:38 PM that a Stage 2 pressure sore had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-28 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2719938 Based on interview and record review, the facility failed to 1.) promptly identify and treat a resident in hypoglycemic crisis for 1 resident (Resident #1) and 2.) ensure medications were administered in accordance with physician orders for diabetic residents for 3 residents (Resident #1, #2, and #3) out of 3 residents reviewed for competent nursing staff.Findings:Resident #1 (R1)Review of an admission Record revealed R1 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: Type 1 Diabetes.Review of R1's Order Summary dated 1/10/2026-1/21/2026 revealed, Obtain Blood Sugar before meals and at bedtime before meals and at bedtime for blood glucose monitoring If BGL (blood glucose level) is less than 60 or over 300, (provider). To be completed at 7:00 AM, 11:00 AM, 4:00 PM, and 9:00 PM.Review of R1's Order Summary dated 1/11/2026 revealed: Glucose Oral Tablet Chewable 4 GM (Dextrose (Diabetic Use)) Give 4 tablet by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2629685Based on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:On 01/05/2026 at 9:06 AM, observed hand towels were not readily available at the handsink in the dishwashing room. This is the only designated handsink for the kitchen. According to the 2022 FDA Food Code section 6-301.12 Hand Drying Provision.Each HANDWASHING SINK or group of adjacent HANDWASHING SINKS shall be provided with:(A) Individual, disposable towels; Pf (B) A continuous towel system that supplies the user with a clean towel; Pf or (C) A heated-air hand drying device; Pf or (D) A hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. PfOn 01/05/2026 at 9:10AM, observed filters were not in the face of the hood ventilation system, over the cookline. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1.) provide care following professional standards of practice and facility policy to prevent the development of a injuries and 2.) assess, monitor, and provide ordered treatment for residents with pressure injuries/wounds for 2 residents (Resident #58 and #43) out of 18 residents reviewed for pressure injury prevention/management.Findings:Resident #43 (R43) Review of an admission Record revealed R43 was an [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of a stroke causing paralysis and weakness on the resident's left side. During an observation on 01/07/26 at 9:45 AM, Certified Nurse Aide (CNA) P provided morning care for R43 and a dressing on R43's coccyx area was in place. The dressing had writing on it in blue maker, the date 1/4, and also written on the dressing in black marker were the dates 1/6 and 1/7. The Director of Nursing was called to R43's room to observe the multiple dates written on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure fluids were within reach for one of three residents (Resident #43) reviewed for hydration. Findings:Resident #43 (R43)Review of an admission Record revealed R43 was an [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of a stroke causing left sided paralysis and protein-calorie malnutrition. During an observation and interview on 01/05/26 at 12:19 PM, R43 sat up in bed eating lunch with the use of her right hand. When asked if R43 could reach the styrofoam cup of water positioned on the left side of the over bed table, R43 responded no but if you move that cup over here (pointed to the right side of the over bed table), I can reach it. During an observation on 01/06/26 at 9:35 AM, R43 laid in bed resting with her eyes closed. The styrofoam cup of water sat on the far-left corner of the over bed table, out of reach of the resident. During an observation on 01/06/26 at 11:14 AM, R43 laid in bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders for one of two resident's (Resident #93) reviewed for tube feeding. Findings:Resident #93 (R93)Review of an admission Record revealed R93 was a 65- year-old female, admitted to the facility on [DATE], with pertinent diagnoses of a new PEG (percutaneous endoscopic gastrotomy) tube placed on 12/29/25, following a stroke that caused right sided weakness and difficulty swallowing. During an observation on 01/05/26 at 12:32 PM, the 60-milliliter (ml) syringe used for tube feed flushes sat in the graduated basin with the barrel in the syringe and not separated, after cleaning it to air dry. R93 stated I need a drink. During an observation on 01/05/26 at 4:04 PM, R93's tube feed ran and the head of the bed (HOB) was positioned at 10 degrees. The tube feed formula bag did not have the date and time the feed was initiated nor the physician ordered rate. During an interview on 01/06/26 at 8:47 AM, R93 asked for something to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Ecited before2026-01-08 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2665891Based on observation, interview, and record review, the facility failed to follow professional guidelines for two of two resident's (resident #72 and Resident #91) reviewed for peripheral and central intravenous fluids. Findings:Resident #72 (R72)Review of an admission Record revealed R72 was a [AGE] year-old female, originally admitted to the facility on [DATE] with pertinent diagnoses of a right femur fracture. R72 was most recently hospitalized on [DATE] to 12/10/25 for an infected prosthesis in the right femur and had a central catheter placed to receive intravenous antibiotics. During an observation on 01/05/26 at 11:30 AM, R72 sat in a chair with an IV (intravenous) antibiotic hanging on an IV pole and the antibiotic was connected to a PICC (percutaneously inserted central catheter) in R72's right arm. R72 stated that the tubing that delivered the antibiotic fluid to the PICC was stuck inside the lumen (opening) of the PICC and nursing could not get it out. They…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to account for controlled substances in one of one medication carts reviewed for narcotic reconciliation. Findings:Review of the Controlled Medication Shift Change Log for the medication cart Medbridge 1 revealed an incorrect total was documented on 1/3/26 at 7:30 AM. That incorrect total was carried forward through the next four shift change counts. Review of the Controlled Substance Shift Inventory sheets for the medication cart Medbridge 1 dated 11/22/25 to 12/30/25 revealed the following:Two nurses' signatures were not documented on (a) 11/25 at the 7 PM count, (b) 11/30 at the 7 AM count, (c) 12/04 at the 3 PM count, (d) 12/8 at the 3 PM count 12/16 at the 7 PM count, and on 12/19 at the 7 AM count. An end of shift total was not documented on (a) 11/25 at 11:15 PM, (b) 11/29 at 7 AM, (c) 12/1/ at 3 PM, (d) 12/3 at 7 PM, (e) 12/4 at 3 PM, (f) 12/10 at 7 PM, and (g) 12/11/ at 7 AM. Incorrect counts were noted on (a) 11/22 at 7 PM, (b) 11/28 at 7 PM, (c) 12/1 at 7 PM, (d) 12/2 at 7 AM, (e) 12/18 at 7 am, and (f) 12/29 at 7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1) implement an effective and current system of surveillance of staff illnesses to identify possible communicable diseases and infections to prevent the spread of an illness/outbreak, 2.) ensure appropriate personal protective equipment (PPE) for a resident in contact precautions, and 3.) ensure residents at risk of MDRO (multi-drug resistant organisms) acquisition were placed in enhanced barrier precautions for 3 residents (Resident #36, #58, and #40) out of 18 residents reviewed for infection prevention and control.Findings: Review of the December Employee Illness Log revealed: Certified Nursing Assistant (CNA) OO called off of work with an onset date of 12/4/25 for the reason of just said not feeling well. There was no documentation of specific symptoms or a return to work date. CNA LL called off of work with an onset date of 12/26/25 for the reason of none listed. There was no documentation of specific symptoms or a return to work date. CNA MM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain general cleanliness and repair of ceilings and ventilation covers of resident restrooms 11, 12 and 13. Findings Include:On 01/15/2026 at 2:00PM, observed cobwebs on the vent's cover in the restrooms for rooms 11,12,13. Record review of Healthcare Services Group, Housekeeping schedule, states, Cleaning resident rooms using the 5 and 7 step cleaning process. The 5 and 7 step cleaning process lists what needs to be cleaned and cleaning methods for those steps, such as horizontal surfaces, vertical surfaces, dust mop and damp mop. On 1/05/2025 at 2:00PM, observed in room [ROOM NUMBER]'s restroom, the ceiling tile is sagging and partially off the ceiling grid tracks allowing for an accessible space of half inch between the tile and the track. On 01/05/2026 at 3:15PM, interview with Maintenance CC disclosed they were unaware of the ceiling tile sagging in room [ROOM NUMBER]'s restroom.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake #2674209Based on interview and record review, the facility failed to treat one resident (Resident # 72) in a dignified manner, out of three residents reviewed for dignity and respect. Findings: Resident #72 (R72) Review of an admission Record revealed R72 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnoses of an infected right hip replacement and difficulty walking. During an interview on 01/05/26 at 11:26 AM, R72 reported the following details regarding an incident that occurred very early in the morning on 11/12/25, that involved R72 and Certified Nurse Aide (CNA) Y: (a) during the night/early morning of 11/12/25 CNA Y came into her room and told R72 to stop putting on her call light and that CNA Y had been into R72's room multiple times tonight and was not coming back again, (b) R72 stated that CNA Y then messed around with her bed control and call light and left the room, (c) R72 fell back asleep, woke up sometime around 5 AM and needed to go to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights remained within reach for three of three resident's (Resident #43, Resident #93, and Resident #10) reviewed for accommodation of needs. Findings:Resident #43 (R43)Review of an admission Record revealed R43 was an [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of a stroke that caused left sided weakness and paralysis, a history of falls, and lack of coordination. During an observation on 01/05/26 at 8:58 AM, R43 laid in bed with her eyes open. When asked if she could locate her call light, R43 looked around her bed and stated that she could not find it. The call light sat on the floor under the head of the bed, out of sight and out of reach of R43. During an observation on 01/05/26 at 10:57 AM, R43's call light remained on the floor under the head of the bed, out of sight and out of reach. During an observation on 01/05/26 at 12:01 PM, R43's call light laid on the floor under the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: 2664254Based on interview and record review, the facility failed to notify the provider of 1.) a change in condition and 2.) abnormal vital signs for 2 of 18 residents (Resident #90 and #81) reviewed for notification of change.Findings:Resident #90 (R90)Review of an admission Record revealed R90 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: type 1 diabetes mellitus with hyperglycemia.Review of a Facility Reported Incident (FRI) dated 9/17/25 revealed, (Hospital) patient navigator emailed facility to inform us that (R90) alleged he was being abused at our facility regarding his insulin management.Review of R90's Order Summary dated 8/6/25 revealed, Obtain Blood Sugar before meals and at bedtime before meals and at bedtime for blood glucose monitoring Less than 60 or greater than 200, notify physician.Review of R90's Blood Sugar Summary revealed:On 8/11/2025 at 9:49 PM, R90's blood sugar was 533 On 8/11/2025 at 10:50 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: 2641157Based on interview and record review, the facility failed to 1.) prevent misappropriation of resident medication and 2.) monitor and investigate the potential/ongoing misappropriation of resident narcotic medication for 2 residents (Resident #38 and #41) out of 7 residents reviewed for the misappropriation of medications, resulting in the diversion of medications and the potential for ongoing diversion of medications. Findings:Resident #38 (R38)Review of an admission Record revealed R38 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: type 2 diabetes.Review of R38's Facility Reported Incident (FRI) dated 10/29/25 revealed, .Verified The allegation was supported by evidence collected during the investigation.On 10/28/25 (Registered Nurse [RN] GG) accepted the Ozempic from the pharmacy at 11:30pm and had it in her possession. She received the medication from pharmacy then attempted to get (Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor and ensure residents were free from adverse drug reactions for 1 of 5 residents (Resident #41) reviewed for psychotropic medication use.Findings:Resident #41 (R41)Review of an admission Record revealed R41 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: Bipolar II Disorder, Schizoaffective Disorder, and Schizophrenia.Review of the FDA (Food and Drug Administration) recommended ANC (absolute neutrophil count) monitoring frequency for Clozaril (clozapine) (last revised 7/21/25) revealed, ANC Level Treatment Recommendation ANC Monitoring Weekly from initiation to 6 months Every 2 weeks from 6-12 months Monthly after 12 months(See reference below)Review of R41's Order Summary dated 10/10/24 revealed, cloZAPine Oral Tablet 100 MG and cloZAPine Tablet 50 MG (Clozaril) Give 100mg by mouth three times a day for schizophrenia hs (bedtime) dose is taken with 50mg to equal 150mg.Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update a care plan for 1 of 18 sampled residents (R40). Findings include: A review R40's admission Record, dated 1/6/26, revealed R40 was a [AGE] year-old resident that was admitted to the facility on [DATE]. In addition, R40's admission Record revealed multiple diagnoses that included contacted with and suspected exposure to COVID-19. A review of a sign posted onto the outside of R40's door on 01/06/2026 at 8:45 AM, revealed R40 was in isolation and Special Droplet Contact Precautions (gown, gloves, face shield, and N95 respirator) were to be followed for anyone entering R40's room. During an interview on 01/06/2026 at 8:55 AM, Certified Nursing Assistant (CNA) B verified that R40 was in isolation and Special Droplet Contact Precautions were to be followed for anyone entering R40's room. CNA B also stated R40 was in isolation for COVID-19. A review of R40's Provider encounter note, dated 12/20/25, revealed, Patient is seen for COVID-19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that weights were obtained in accordance with physician orders for 3 of 5 residents (Resident #11, #23, and #55), reviewed for the provision of nursing services.Findings:Resident #11 (R11)Review of an admission Record revealed R11 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: edema.Review of R11's Order Summary dated 8/2/25 revealed, Monitor Weight WEEKLY every day shift every Mon for edema.Review of R11's Weight Summary summary revealed:11/4/2025 228.2 lbs11/10/2025 229.1 lbs11/17/2025 230.6 lbs12/8/2025 229.4 lbs1/5/2026 229.6 lbsReview of R11's November-January Medication Administration Record (MAR) revealed:No weight was obtained on 11/3/25 and the MAR was left blank.On 11/4/25 a weight of 228.2 lbs was documented in the Weight Summary.On 11/10/25 the weight of 228.2 lbs was documented in the MAR despite a weight of 229.1 lbs obtained on that date.On 11/17/2025 a weight of 230.6 lbs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate bowel protocol for one of two resident's (Resident #43) reviewed for constipation. Findings:Resident #43 (R43) Review of an admission Record revealed R43 was an [AGE] year-old female who last admitted to the facility on [DATE], with pertinent diagnoses of dementia. During an interview on 01/05/26 at 12:19 PM, R43 reported constipation in the past month or so and could not recall if she had received any medications to help relieve the constipation. Review of Bowel and Bladder-Bowel Elimination Task Monitoring (a document that tracks when the resident has had a bowel movement) for R43 revealed R43 had a bowel movement on 12/10/25 in the afternoon. The next bowel movement was documented on 12/20/25 in the evening (10 days later). Review of an Electronic Medication Administration Record (Emar) for R43, dated December 2025, revealed the following order for medication to be given for constipation as needed: (1) Milk of Magnesium 2400 milligrams/30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement physician-approved pharmacy recommendations for 1 of 5 residents (R60) review for monthly medication regimen reviews. Findings include: A review of R60's admission Record, dated 1/8/26, revealed R60 was a [AGE] year-old resident admitted to the facility on [DATE] with multiple diagnoses that included dementia, post-traumatic stress disorder (PTSD), and chronic pain. A review of R60's Consultant Pharmacist Recommendation to Prescriber, dated 12/25/25, revealed the pharmacist noted that R60 had an order for Voltaren Gel (diclofenac sodium- a medication for knee pain). However, the pharmacist noted that there was not a specified quantity to be used for each dose and recommended that the physician write an order specifying the quantity (e.g., 4 grams) to be used with each dose with a maximum amount (e.g., 32 grams per joint per day) included per joint and per day. The physician agreed with the recommendation on 12/22/25. A review of R60's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor vital signs and ensure medications were administered in accordance with physician orders for 2 residents (Residents #6 and #10) out of 18 residents reviewed for unnecessary medication.Findings:Resident #6 (R6)Review of an admission Record revealed R6 was an [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: heart disease and heart failure.Review of R6's Order Summary dated 7/29/25 revealed, Midodrine HCl Oral Tablet 10 MG (Midodrine HCl) Give 1 tablet via G-Tube three times a day for dialysis patient Do not give too early, just before leaving for HD (hemodialysis)/hold for SBP >120 (systolic blood pressure [top number] greater than 120). To be administered at 9:00 AM, 1:00 PM, and 9:00 PM.Review of R6's Blood Pressure Summary and January Medication Administration Record revealed:On 1/1/26 R6's blood pressure was last assessed at 1:11 PM. No blood pressure was assessed prior to the 9:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure laboratory tests were completed and laboratory results were obtained for 3 of 18 residents (Resident #81, #101 and #10) reviewed for laboratory services.Findings:Resident #81 (R81) Review of an admission Record revealed R81 was an [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: heart disease and presence of cardiac pacemaker. Review of R81's Order Summary dated 12/13/25 revealed: Coumadin (Warfarin Sodium) Give 5 mg by mouth one time a day every Mon, Wed, Thu, Fri, Sun for anticoagulation ENSURE COUMADIN FLOWSHEET IS ACTIVE IN ASSESSMENTS AND Coumadin Tablet (Warfarin Sodium) Give 2.5 mg by mouth one time a day every Tue, Sat for anticoagulation ENSURE COUMADIN FLOWSHEET IS ACTIVE IN ASSESSMENTS Review of R81's Electronic Medical Record revealed no Coumadin Flowsheet (used to track, trend, and monitor PT/INR [bloodwork] results for medication management.) Review of R81's Care Plan revealed no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to Intake 2643393. Based on interview and record review, the facility failed to maintain complete and accurate medical records for 1 of 18 sampled residents (R74). Findings include: A review of R74's admission Record, dated 1/7/26, revealed R74 was an [AGE] year-old that was admitted to the facility on [DATE]. In addition, R74's admission Record revealed multiple diagnoses that included dementia with agitation and psychotic disturbance, anxiety, and bipolar disorder. A review of R74's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 11/22/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 15 which revealed R74 was cognitively intact. A review of the facility's investigation report, dated 9/30/25, revealed on 9/23/25 at 11:00 AM, the Nursing Home Administrator (NHA) was notified by a nurse aide that R74 alleged he was yelled at by Certified Nursing Assistant (CNA) G a few days ago and it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program for 2 of 7 residents (Resident #25 and #81) reviewed for antibiotic use.Findings:Resident #25 (R25)Review of an admission Record revealed R52 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: acute kidney failure.Review of a provider Progress Note dated 12/15/25 revealed, Patient is seen for cloudy malodorous urine, she denies dysuria (pain/discomfort with urination), urine is in bed pan in bathroom for me to visualize. meds rev (medications reviewed) vss (vital signs stable). Patient w/o (without) fever or chills.Plan: will check UA (urinalysis) with c/s (culture and sensitivity) if indicated, malodorous urine, cloudy in nature, patient mildly lethargic this am per staff, not at her baseline. No other diagnostic studies were ordered (bloodwork).Review of R25's Electronic Medical Record revealed no documented symptoms of a UTI outside of the provider's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2640739Based on observation, interview, and record review, the facility failed to thoroughly investigate an allegation of neglect for one resident (R1) out of four residents reviewed for abuse and neglect.Findings include:Review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) on 9/30/25 reflected, Incident Summary - Nurse reported to administrator that an outside door was alarming, and staff noticed resident (R1) was not in his room. Staff began searching and found him outside in facility parking lot. Resident was immediately brought back into the facility. No obvious injury observed. Resident was smiling. Head to toe assessment and 15-minute checks implemented. Investigation initiated.During an observation beginning at 9:29 AM on 10/21/2025 with Unit Manager/Licensed Practical Nurse (LPN) A it was discovered the list of residents at risk for elopement was not accurate as evidenced by a resident's room number for one resident who was at risk for elopement and wore a wander alert device was not correct on the audit sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2640739Based on interview and record review, the facility failed to review and revise care plans for 3 residents (R1, R2, & R4) out of four residents reviewed for care planning. Findings Include:Resident #1 (R1)Review of a facility admission Record reflected R1 admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis following cerebral infarction, vascular dementia, muscle weakness, lack of coordination, and unspecified abnormalities of gait and mobility.Review of a General Progress Note dated 6/8/2025 reflected R1 had a hospital LOA (leave of absence) in order to have a MRI magnetic resonance imaging, and the hospital called, . asking if it would be OK to remove the patient's wander guard (a wearable sensor device used to trigger an alarm when a resident attempts to elope/exits a door equipped with a wander alert system) nurse stated to unsnap wander guard's strap and when done doing MRI to place back on patient as patient will need this when he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2640739 Based on observation, interview, and record review, the facility failed to fully implement policy and procedure to prevent elopements and appropriately respond to an elopement incident for one resident (R1) out of four residents reviewed for elopement. Findings include:Review of a facility admission Record reflected R1 admitted to the facility on [DATE] with diagnosis that included hemiplegia and hemiparesis following cerebral infarction, vascular dementia, muscle weakness, lack of coordination, and unspecified abnormalities of gait and mobility.Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] reflected R1 was severely cognitively impaired as evidenced by a brief interview for mental status score of 6/15. The assessment indicated R1 was dependent on staff for lower body dressing and putting on and taking off footwear and required substantial to maximal assistance for upper body dressing. Review of a facility reported incident submitted to the state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that only trained staff paused and restarted enteral feeding (feeding directly into the gastrointestinal tract through a tube) for 1 resident (R102) of 4 residents reviewed for nursing services. Findings include: Review of an admission Record revealed R102 admitted to the facility on [DATE] with pertinent diagnoses which included esophageal cancer and esophageal obstruction. Review of R102's Physician's Orders active 2/4/2025 revealed he received enteral feeding. In a telephone interview on 5/27/2025 at 12:05 PM, former Certified Nursing Assistant (CNA) H reported late the evening of 2/3/2025 or early the morning of 2/4/2025 she provided care to R102. CNA H reported she paused his tube feeding prior to providing care and then restarted the tube feeding after care was completed. In an interview on 12/27/2025 at 12:30 PM, the Director of Nursing (DON) reported CNAs were not trained to pause and restart tube feeding. In a telephone interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-16 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00148807 Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for one of five residents (Resident #305 and the resident residing in bed 104-A) reviewed for accommodation of needs. Findings: Resident #305 (R305) Review of an admission Record revealed R305 was a [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of dementia, unsteadiness on her feet, cognitive communication deficit, and lack of coordination. R305 required assistance from at least one staff person for transfers, bed mobility, going to the bathroom, and getting cleaned up each day. During an observation on 01/14/25 at 9:46 AM, R305 sat in bed with eyes open and the call light laid on the floor under the bed, out of sight and out of reach of the resident. When asked how she would alert staff if she had any needs, R305 stated that she does everything for herself and would just do it. During an observation on 01/14/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00148807 Based on interview and record review, the facility failed to adhere to professional standards for one of three residents (Resident #307) reviewed for medication administration of narcotics. Findings: Resident #307 (R307) Review of an admission Record revealed R307 was a [AGE] year-old male, last admitted to the facility on [DATE], with pertinent diagnoses of seizure disorder, frequent falls, weakness, and unsteadiness on his feet. R307 requires assistance from at least one staff person to get dressed, go to the bathroom, transfer, and bed mobility. Review of a Order Summary for R307 reflected an order for the controlled substance Vimpat (Lacosamide) 50 milligrams (mg) twice daily for seizure disorder. Review of a Control Substance Record for R307 revealed documentation for dates and times the medication Vimpat was given to the resident. The last date and time the medication was given, per this record, was 01/12/25 at 7:00 AM. At that time, the medication had run out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has 2 separate Deficient Practice Statements (DPS) #1 and #2. DPS #1 Based on observation, interview and record review the facility failed to ensure Enhanced Barrier Precautions (EBP) and Contact-Based Precautions were implemented for three residents (R23, R68 and R69) of 80 residents reviewed for infection control and follow policies and procedures for IV (intravenous) administration for 1 (R225) of 1 resident reviewed for IV antibiotics. Findings include: R23 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R23 admitted to the facility on [DATE] with diagnosis of (but not limited to) wound infection, pressure ulcer, diabetes and peripheral vascular disease. Brief Interview for Mental Status (BIMS) reflected a score of 12 out of 15 which represented R23 was cognitively intact. R23 required extensive staff assistance of 1-2 with all activities of daily living. The sign on R23's door reflected Enhanced Barrier Precautions and instructed staff and providers to wear gloves and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform a resident assessment, obtain a physician order for the self-administration of a breathing treatment for 1 (R225) of 4 residents reviewed for medication administration, resulting in a resident self-administering a nebulizer treatment without appropriate supervision and assessments. Findings include: Review of a Face Sheet revealed R225 admitted to the facility on [DATE] with pertinent diagnoses of pneumonitis, heart disease, lack of coordination, and blindness in one eye. During an observation on 10/28/24 at 7:49 AM, R225 was in his room starting a breathing treatment when Registered Nurse (RN) Q walked out of his room. RN Q did not assess R225 before his treatment and when she went back to his room when he finished the treatment, she did not do a post assessment. RN Q reported he received Arformoteral (Brovana) which is a nebulizer treatment. Review of the Medication Administration Record (MAR) for R225 revealed an order started…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor and assess the use of psychotropic medications for 1 (R19) of 5 residents reviewed for psychotropic medications. Findings include: Review of a policy titled Psychoactive Drug Use adopted 7/11/2018 revealed Purpose: . To ensure that no drug is used in excessive dose, for an excessive duration, or without adequate monitoring, or without adequate indications for its use. Review of a Face Sheet revealed R19 admitted to the facility on [DATE] with pertinent diagnoses of schizoaffective disorder, bipolar disorder, and post-traumatic stress disorder (PTSD). During an observation and an interview on 10/27/24 at 2:36 PM, R19 was in her room sitting at the edge of her bed alone. When asked general questions about her stay at the facility, she was very tearful and intermittently crying then laughed when asked about the food at the facility. Review of the Care Plan for R19 revealed the resident has a behavior concern r/t (related to) PTSD.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label and date mark opened medications, dispose of expired medications, and secure a medication cart in 2 of 3 medication carts reviewed, in a total of 5 medication carts and stored personal belongings in 1 of 2 medication rooms reviewed. Findings include: Review of a medication cart on the 100 hall on 10/30/24 at 11:00 AM revealed the following: -Flex Touch 1000 insulin pen, not opened in the cart but is supposed to refrigerated until ready for use. -A vial of Lantus long-acting insulin did not have a label on the bottle with the resident's name or the date it was opened. - 2 bottles of Systane eye drops not labeled on the bottle with the names and dates it was opened. -Polymyxin antibiotic eye drops not labeled with the name and dates it was opened. -Dorzolamide/Timol eye drops had no open date. In an interview on 10/30/24 at 11:00 AM, Registered Nurse (RN) S reported the Flex Touch 1000 insulin pen should not be in the cart and should have been refrigerated because it was not opened. She reported the eye…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide collaborative hospice care for 2 Residents (R16 and R41) of 2 Residents reviewed for hospice care, resulting in a lack of coordinated care and the potential for care needs to be unmet. Findings included: R16 Review of R16's face sheet dated 10/29/24 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: multiple sclerosis, encounter for palliative care, and neuromuscular disfunction. R16 was observed in bed on 10/27/24 at 10:10 AM. R16 said she was in hospice care. R16 did not have any schedule in her room that indicated when the hospice staff visited her. R16 was aware the hospice aide came on Wednesdays but said she did not have a set time. R16 did not know when any other hospice staff visited or planned to visit. R16 said the only pain she had was in her left leg. During an interview with facility Social Worker (SW) R on10/29/24 at 9:00 AM, SW R said he does the initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer the pneumococcal vaccine to one resident (Resident #29) of 5 residents reviewed for immunizations. Findings include: Review of an admission Record revealed Resident #29 (R29) admitted to the facility on [DATE] with pertinent diagnoses which included heart disease and hypertension. Review of R29's Michigan Care Improvement Registry (a database that consolidates immunization information for individuals in Michigan), dated as reviewed upon admission to the facility on 4/25/2024, revealed R29 was due for the pneumococcal vaccine PCV20 since his admission to the facility. Review of R29's Consent to Administer Pneumococcal Vaccine PCV20 revealed R29 consented to receive PCV20 upon his admission to the facility on 4/24/2024. Review of R29's Electronic Health Record immunization history, active 10/30/2024, revealed R29's pneumococcal status as pending. In an interview on 10/30/2024 at 10:27 AM, the Director of Nursing (DON) reported R29 was due for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care planned interventions were in place to prevent the worsening of contractures for 1 resident (Resident #11), out of 2 residents reviewed for limited mobility, resulting in the potential for avoidable worsening of contractures. Findings: Resident #11 Review of an admission Record reflected R11 admitted to the facility with diagnosis that included hemiplegia and hemiparesis following cerebral infarct (paralysis and weakness on one side of the body following a stroke), dystonia (abnormal muscle tone and abnormal posture), aphagia (difficulty speaking or understanding other people speaking), contracture (shortening and hardening of the muscles, tendons or other tissues often leading to the deformity and rigidity of joints) of the left elbow, left hip and left ankle. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] reflected that from the time R11 admitted to the facility, R11 was dependent on staff for upper and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to keep essential kitchen equipment in a state of repair that would allow for the machine's operational requirements to be met. This deficient practice has the potential to increase the risk of contamination to items sanitized by the dish machine. During a tour of the kitchen, at 9:25 AM on 10/22/23, observation of the dish machine found that it would only achieve five pounds per square inch (psi) for the final rinse pressure. An interview with Dietary Aide E found that a vendor comes out to check and set up the chemicals but doesn't think anyone regularly services the dish machine. Over the course of running the dish machine another three loads, all observed rinse pressures would show five psi when engaged. A review of the dish machines data plate found that it requires 20 psi +/- 5 psi. During a revisit to the kitchen, at 10:15 AM on 10/22/23, an interview with Maintenance Director D, found that the rinse gauge was not working properly, but the gauge on the underside of the dish machine showed proper temperature and rinse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2026-02-06 for 55 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OPTALIS HEALTH & REHABILITATION — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 3 of 54.3-1.3 vs chain
The other 35 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Greenfield Rehab and Nursing CenterRoyal Oak, MI 1 of 5Optalis Health & Rehabilitation at Kent-CrossingGrand Rapids, MI 1 of 5Optalis Health & Rehabilitation of Bloomfield HillBloomfield Hills, MI 1 of 5Optalis Health & Rehabilitation of WhitehallWhitehall, MI 1 of 5Optalis Health and Rehabilitation of Grand RapidsGrand Rapids, MI 1 of 5Optalis Health and Rehabilitation of KingsfordKingsford, MI 1 of 5Optalis Health and Rehabilitation of Three RiversThree Rivers, MI 1 of 5Pickaway Manor Care CenterCircleville, OH 1 of 5The Lakeland CenterSouthfield, MI 1 of 5West Park Care Center LLCColumbus, OH 2 of 5Monterey Care CenterGrove City, OH 2 of 5Optalis Health & Rehabilitation of MuskegonMuskegon, MI 2 of 5Optalis Health and Rehabilitation at St. FrancisSaginaw, MI 2 of 5Optalis Health and Rehabilitation of CantonCanton, MI 2 of 5Optalis Health and Rehabilitation of Dearborn HeigDearborn Heights, MI 2 of 5Optalis Health and Rehabilitation of TroyTroy, MI 2 of 5Woodward Hills Health and Rehabilitation CenterBloomfield Hills, MI 3 of 5Belle Fountain Nursing & Rehabilitation CenterRiverview, MI 3 of 5Canal Winchester Care CenterCanal Winchester, OH 3 of 5Evergreen Health and Rehabilitation CenterSouthfield, MI 3 of 5Four Seasons Nursing Center of WestlandWestland, MI 3 of 5Grand TheDublin, OH 3 of 5Mill Run Care CenterHilliard, OH 3 of 5New Albany Care CenterColumbus, OH 3 of 5Optalis Health & Rehabilitation at LeonardGrand Rapids, MI 3 of 5Optalis Health & Rehabilitation of IoniaIonia, MI 3 of 5Optalis Health and Rehabilitation of Allen ParkAllen Park, MI 3 of 5Optalis Health and Rehabilitation of Ann ArborAnn Arbor, MI 3 of 5Optalis Health and Rehabilitation of Sterling HeigSterling Heights, MI 3 of 5RiverviewColumbus, OH 3 of 5ShorePointe Nursing CenterSt. Clair Shores, MI 4 of 5Fountain Bleu Health and Rehabilitation CenterLivonia, MI 4 of 5Shelby Health and Rehabilitation CenterShelby Township, MI 5 of 5Abbyshire Place Health And Rehabilitation Center LBidwell, OH 5 of 5Optalis Health and Rehabilitation of Grosse PointeGrosse Pointe Woods, MI

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OM HOLDCO 7 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2025
PATEL, RAJANIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 07/01/2025
OPTUM MANAGEMENT SOLUTIONS. INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
SHARON, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
STANTON, AMYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
VELDT, MIRIAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
WORTMAN, SUSANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
625 36TH ST SW PROPCO LLCOrganizationADP OF THE SNFsince 07/01/2025
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 07/01/2025
SCHLAUPITZ MADHAVANOrganizationADP OF THE SNFsince 07/01/2025
CONNER, MARIANNEIndividualADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 15 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
-14.0%
Operating marginrevenue minus expenses
$776K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 69%Medicare 4%Other / private 27%

This home reported $776K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$369per resident / day
operating cost
$11,209per month
≈ monthly operating cost
$323per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235441. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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