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Oak Haven Rehab And Nursing Center

919 Old Winter Haven Rd, Auburndale, FL 33823 · For profit - Corporation · 120 certified beds · (863) 967-4125 Medicare & Medicaid certified

Call the home — (863) 967-4125 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)$12,051 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $12,051 in federal fines (most recent 2024-07-18)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 21% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
101 Magnolia Ave · (863) 858-8000 · Call to confirm hours
Pharmacy
Walgreens0.4 mi
501 Havendale Blvd · (863) 967-7518 · Call to confirm hours
Grocery
445 Havendale Blvd · (863) 967-6100 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.1%8.7%15.4%better
Long-stay residents who lose too much weight5.6%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%4.6%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%2.5%3.3%better
Long-stay residents whose ability to walk worsened17.5%9.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication14.9%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers5.4%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control13.4%10.5%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table6.2%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine98.6%94.7%79.4%better
Short-stay residents rehospitalized after admission31.4%26.1%22.6%worse
Short-stay residents with an outpatient ER visit6.4%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days2.322.131.67worse
Long-stay outpatient ER visits per 1,000 resident days0.921.151.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.9%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
46.8%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 46.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.9%CMS range 33.6–57.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.4–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge24.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.0–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.351.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.91
LPN hours/ resident / day
2.30
Aide hours/ resident / day
3.72
Total nurse hours/ resident / day
0.33
RN hoursweekends
44.7%
Total nursing turnover
54.2%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 109.2 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.31 hrs/resident/day on weekends vs 3.89 on weekdays — 15% thinner on weekends. RN hours go from 0.59 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-07-18)
10
at the previous standard inspection (2022-05-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 10 most serious are shown; the remaining 23 are one tap away and print in full.

  • Potential for harm · Ecited before2026-04-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to ensure skilled documentation for two (#1 and #7) of three residents sampled was completed daily, failed to ensure a change in condition and transfer evaluation was conducted for one (#1) of one sampled resident prior to transferring to an acute care facility, and failed to ensure one (#6) of one resident medical record contained documentation related to the dislodgement of an indwelling urinary catheter. Findings included: 1.An observation and interview were conducted on 4/12/26 at 9:20 a.m. with Resident #7 and spouse. The spouse reported wanting the resident to lay down after therapy but has not informed anyone of the wishes, will do so on Monday (next day). The resident was observed lying in bed with breakfast tray on the over-bed table. Review of Resident #7's admission Record showed the resident was admitted on [DATE]. The record included diagnoses not limited to paroxysmal atrial fibrillation, hypertensive heart disease without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to maintain an effective, comprehensive Quality Assurance and Performance Improvement program (QAPI) related to the development and implementation of corrective actions or performance improvement activities as evidence by the continued absence of daily skilled assessments for residents receiving skilled services.Findings included:Review of Resident #7's admission Record showed the resident was admitted on [DATE]. The record included diagnoses not limited to paroxysmal atrial fibrillation, hypertensive heart disease without heart failure, generalized muscle weakness, adult failure to thrive, and Encounter for surgical aftercare following surgery on the circulatory system.Review of Resident #7's active physician orders revealed the resident was receiving occupational therapy five times a week for 30 days starting on 3/28/26 and physical therapy five times a week for 30 days starting on 3/30/26. The orders did not include an order for a skilled daily note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-12 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to file a grievance for one resident (#1) out of 3 residents reviewed for grievances.Findings included: Review of Resident #1's care plan note, dated 11/12/25 at 3:51 p.m., revealed a meeting was held by the Interdisciplinary Team (IDT) with Resident #1 and (via telephone) the resident's responsible party. The note showed concerns were addressed with the unit manager. Review of the November 2025 grievance log did not reveal any grievance had been filed by the resident, resident representative, or by the facility on behalf of the responsible party regarding concerns voiced during the IDT meeting and/or during the month of November. Review of Resident #1's admission Record revealed the resident was admitted on [DATE] and discharged on 11/14/25. An interview was conducted on 04/12/26 at 12:25 p.m. with the Social Service Director (SSD). The SSD acknowledged being the one in the facility handling grievances. The SSD reported when a family complains, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility to failed to insert an indwelling catheter per physician orders for one (#6) of one resident sampled for urinary catheters and appropriately obtain vital signs for one (#1) of three residents sampled for monitoring of health conditions.Findings included: 1.On 4/12/26 at 9:35 a.m. an observation was made of Resident #6 lying in bed. The resident seemed minimally confused but answered questions appropriately. The resident reported the urinary catheter had come out at 3:00 a.m. this morning and was told staff were waiting for an aide to show up. The observation did not reveal a urinary drainage bag hanging near the resident. On 4/12/26 at 2:00 p.m. an observation was conducted with Staff A, Licensed Practical Nurse/Unit Manager (LPN/UM) of Resident #6. The resident was sitting in wheelchair next to bed, urinary catheter tubing was seen coming from dress hem to drainage bag hanging from chair. Resident #6 stated the catheter was not in the bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-28 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the medical record was complete related to Activities of Daily Living (ADLs) for 3 of 3 sampled residents (#1, #2, #3)Findings included: 1. Resident #2 was admitted on [DATE]. Review of the admission Record showed diagnoses included but not limited to Parkinson’s, dementia, anemia, and hypotension. Review of the Minimum Data Set (MDS) dated [DATE] showed Section GG, Functional Abilities dependent for toileting hygiene, showering and bathing, upper and lower body dressing. Review of the care plans showed the resident had an ADL self-care deficit related to chronic medical conditions. ADL needs and participation vary as of 07/18/2022. Interventions included but not limited to encourage and assist with all ADL tasks as indicated, as tolerated by resident, including locomotion/ambulation, bathing, bed mobility, transfers, toileting tasks, meals, personal/oral hygiene, etc. as of 07/18/2022. Review of the Activities of Daily Living for June 2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the weekly skin assessments were performed for 8 of 39 sampled residents (#19, #362, #90, #58, #8, #267, #5). The facility also failed to ensure wound care assessments were performed for 2 of 2 sampled residents of 14 non-pressure wounds (#90, #267). Findings included: 1. On 07/15/2024 at 4:30 p.m. Resident #19 was observed sitting in her wheelchair at bedside. She was dressed and groomed for the day. She stated she went out to breakfast with her son. Her oxygen via nasal cannula was in place and at 2 liters per minute. Resident #19 stated that the staff cares for her. They answer the call lights and give her showers. She stated she had been to the hospital a couple of times for breathing problems. No odors were noted. No skin impairments were observed. Her personal items were noted. Resident #19 was admitted on [DATE] and readmitted on [DATE]. Review of the admission record showed diagnoses included but not limited to Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure treatment and services for pressure ulcers were consistent with professional standards for three residents (#5, #362, and #58) of three sampled residents. Findings included: 1. A review of Resident #362's admission Record revealed an admission date of 07/14/2021 with a readmission date of 11/22/2023 and diagnoses to include pressure ulcer of sacral region, stage 4. A review of Resident #362's July 2024 physician orders revealed the following: -Cleanse Coccyx with Normal Saline/wound cleanser pat dry Apply skin prep to coccyx skin prep, apply collagen particle (collagen particle with Normal saline slurry) to wound bed cover with border foam dressing. QD (every day) and PRN (as needed). every day shift for wound AND as needed for damaged or missing dressing Active 7/3/2024 08:00 (a.m.). A review of Resident #362's July 2024 Treatment Administration Record revealed the resident's wound care was being completed as ordered. An attempt to interview Resident #362 was conducted on 07/15/2024 at 10:30 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-18 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility's policy Dialysis Care, the facility failed to ensure ongoing communication was established between the facility and dialysis center for three residents (#33, #35 and #268) of three residents reviewed for dialysis services. Findings included: Review of the admission Record showed Resident #33 was admitted to the facility on [DATE] with diagnoses that included but not limited to End stage renal disease, Hemiplegia and Hemiparesis following cerebral infarction affecting left non-dominant side, and Dysphasia following cerebral infarction. Review of the Order Summary Report showed a current physician order dated 07/15/24 that revealed Dialysis [Tuesday]T, [Thursday]TH, {Saturday}Sat, [Local Dialysis Center] [Local Dialysis Center phone number] chair time: 12 Noon Transport Through [Local Transport Company] between 11:00- 11:15 am. Review of the Care Plan showed,Focus- At risk for complications r/t Hemodialysis dx: ESRD [end stage renal disease]. Goal- The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure hand hygiene was performed during medication administration, the blood glucose monitoring machines were adequately disinfected, and blood pressure cuffs were cleaned between residents for 6 (#66, #86, #272, #67, #19, and #97) of 39 sampled residents; and the facility failed to ensure staff doffed Personal Protective Equipment (PPE) before entering/exiting two resident rooms (234 and 248) on droplet precautions. Findings included: On 07/16/2024 at 8:00 a.m. Resident #66 was observed during medication pass with Staff D, Registered Nurse (RN). Staff D, RN pushed the medication cart from the nurse's station to the resident's room. She was observed to not hand sanitize prior to medication pass. She entered the resident's room with a blood pressure machine. Staff D sat the blood pressure machine on the resident's bed and proceeded to take his blood pressure. The blood pressure was 117/68. Staff D exited the room with the blood pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to code the Minimal Data Set (MDS) accurately at discharge for one resident (#111) of three residents reviewed for close records. Findings included: Review of the admission record showed Resident #111 was originally admitted to the facility on [DATE] with diagnoses that included but not limited to malignant neoplasm of unspecified part of right bronchus or lung, chronic obstructive pulmonary disease, unspecified atrial fibrillation, chronic kidney disease, stage 3 B and generalized muscle weakness. Review of a physician order dated 04/22/24 showed, Send to Hospital for [treatment]Tx and [Evaluation] Eval. Review of progress notes revealed the following two progress notes: Change in Condition dated 04/20/24 showed, Situation: The change in conditions reported on the Evaluation are/were: Falls Nausea/Vomiting. Primary Care Provider Feedback Recommendations: Send to ER for treatment and evaluation. Physical Medicine and Rehabilitation Subsequent Evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · D2024-07-18 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, the facility failed to ensure the Level I Preadmission Screening and Resident Review (PASRR) was accurate for two residents (# 7, #19) of 25 residents sampled. Findings included: 1. Review of Resident #19's admission Record revealed an admission date of 05/24/2023 with diagnoses to include Anxiety Disorder and Major Depressive Disorder. Review of the Level I PASRR, dated 08/24/2023, showed in Section I-Part A MI (Mental Illness) or suspected MI (Mental Illness) the diagnosis of Depressive Disorder was not marked. Section II: Other Indications for PASRR Screen Decision-Making questions 1 through 7 were marked no. Section III: PASRR Screen Provisional admission or Hospital Discharge Exemption Not a Provisional admission was marked no. Section IV: PASRR Screen Completion, Individual may be admitted to a Nursing Facility (check one of the following): No diagnosis or suspicion of Serious Mental Illness or Intellectual Disability indicated. Level II PASRR evaluation not required was marked. 2. Review of Resident #7's admission Record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the Resident Assessment Instrument (RAI), the facility failed to ensure one resident (#106) of five residents reviewed for unnecessary medications had the care plan revised after a medication was discontinued. Findings included: Review of the Admissions Record showed Resident #106 was admitted to the facility on [DATE] with diagnoses that included but not limited to unspecified dementia, unspecified severity, with other behavioral disturbance, unspecified convulsions, muscle weakness, and cognitive communication deficit. Review of the Medication Review Report showed Resident #106 had no antipsychotic drug regimen. Review of the Discontinued Physician Orders revealed Olanzapine Tablet 5 [milligrams] MG- Give 0.5 tablet by mouth two times a day for psychotic disorder. with discontinued date 06/12/24. Review of Care Plan showed the following care area: Focus- The resident uses antipsychotic medications r/t Behavior management Date Initiated: 05/31/2024. Goal- The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the Plan of Care was followed for 1 of 39 sampled residents (#267) related to an order for a medication, documentation of administering the medication and follow-up documentation. Findings included: During an interview on 07/15/24 at 12:00 p.m. Resident #267 was sitting at bedside in his wheelchair. He was dressed and groomed for the day. The resident's family member was with the resident. No odors were noted. The resident had a dollar size wound area on the right side of his head with smaller areas circling it. The left foot had a dressing in place. He stated he was non-weight bearing (NWB) at this time due to the heel wound. He had a right above the knee amputation. The facility used a Hoyer lift due to his NWB of left foot, ulcer. They stated that on Saturday at 3 p.m., they told the aide he was in pain due to constipation. They requested a suppository. They stated the nurse came in an hour later and stated she would come back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were stored properly for 2 (#272 and #19) out of 6 medication administration observations. Findings included: On 07/16/2024 at 8:40 a.m. Resident #272 was observed during medication pass with Staff J, Licensed Practical Nurse (LPN). Staff J was observed entering the resident's room with her inhaler. Staff J exited the room and placed the inhaler on the medication cart and went into the bathroom to wash her hands. The LPN was unable to visualize the unattended medication while she was in the bathroom. On 07/16/2024 at 10:50 a.m. Resident #19 was observed during blood glucometer monitor use and insulin injection by Staff H, LPN. The LPN placed the insulin bottle on the computer keyboard on the medication cart, entered the resident's room and injected the insulin. The LPN was unable to visualize the unattended medication while in the resident's room. During an interview on 07/17/2024 at 5;32 p.m. the DON was apprised of the medication administration observation. The DON the expectations were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of the facility's policy Menu and Meals Service: Nourishment/Snacks, the facility failed to ensure one resident (#73) of one resident reviewed was provided a snack when requested. Findings included: During an interview on 07/15/24 at 10:56 a.m., Resident #73 stated, I am still hungry, I got two eggs but I still would like a snack. During an interview on 07/15/24 at 11:00 a.m., Staff C, Certified Nursing Assistant (CNA) was notified of Resident #73's snack request. Staff C, CNA stated, I am not his CNA but he gets double portions for his meals. An observation on 07/15/24 at 11:19 a.m., revealed Resident #73 continued to sit beside his bed in wheelchair with no snack visible on the bedside table. During an interview on 07/15/24 at 11:20 a.m., Resident #73 stated, No one ever brought me that snack. During an interview on 07/15/24 at 11:22 a.m., Staff D, Registered Nurse (RN) Nurse stated, I will go get him a snack and the CNA should have provided it when requested. During an interview on 07/15/24 at 11:36 a.m., Staff C, CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the medical record was accurate and complete related to to documentation of Skilled Nursing Documentation Notes for 3 (#8, #19, #267) of 39 sampled residents. Findings included: 1. On 07/15/2024 at 4:30 p.m. Resident #19 was observed sitting in her wheelchair at bedside. She was dressed and groomed for the day. She stated she went out to breakfast with her son. Her oxygen via nasal cannula was in place and at 2 liters per minute. Resident #19 stated that the staff cares for her. They answer the call lights and give her showers. She stated she had been to the hospital a couple of times for breathing problems. No odors were noted. No skin impairments were observed. Her personal items were noted. Resident #19 was admitted on [DATE] and readmitted on [DATE]. Review of the admission record showed diagnoses included but not limited to Chronic Respiratory Failure with hypoxia, diabetes, Chronic Obstructive Pulmonary Disease (COPD),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Quality Assurance and Performance Improvement (QAPI) practice that demonstrated identification, monitoring and implementation of an effective action plan to correct citations related to 1.) failing to ensure proper storage of medication and biologicals, for 3 of 4 treatment carts, on 1 of 2 hallways (F761) and 2.) failing to maintain an effective infection control and prevention program to prevent the spread of infection by failing to ensure staff donned appropriate personal protective equipment (PPE) before entering the rooms of residents under transmission based precautions for one (Resident #3) of 2 residents under transmission based precautions (F880) during the revisit survey conducted on 09/11/2024. Findings included: 1.) An observation on 09/11/2024 at 0917 AM revealed 3 treatment carts unlocked and unsecured across from the nurse's station. There were no staff near the carts, and the carts contained prescription…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-05-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in one of one kitchen related to not labeling or dating foods, not maintaining refrigerator and freezer temperature logs, not implementing cleaning schedules and not utilizing sanitizing buckets for three days (5/23/22, 5/24/22 and 5/25/22) of four days observed. Findings included: On 05/23/2022 at 9:26 a.m., the initial kitchen tour was conducted with Staff J, [NAME] Manager. An observation of the walk-in cooler revealed no thermometer found inside the cooler. Also observed were food items not properly labeled and or dated to include: two opened containers of cottage cheese, white sliced cheese wrapped in clear plastic, an opened package of sliced turkey, a container of fruit (pale yellow in color and appeared to be diced) and a partially used pan of red gelatin with no date. Staff J, [NAME] Manager stated (red gelatin) was used as a dessert and was not sure exactly when, but it was for a supper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to maintain and promote a resident's dignity related to personal hygiene for one resident (#368) of three sampled residents. Findings included: During an interview with Resident #368 on 05/23/22 at 10:28 a.m., Resident #368 revealed he spoke to a staff member an hour ago, as they were making his bed, and told them he was wet. He stated the staff member told him she would return in twenty to thirty minutes to help. Resident #368 revealed he was still wet and this situation happens frequently. An observation made from the hall on 05/24/22 at 8:39 a.m. revealed Resident #368 sitting in his wheelchair in a hospital gown on leaving his back open and exposed. Resident #368 stated he needs to be dressed and has been sitting in his gown since 5:30 a.m. Resident #368 revealed he was not sure if anybody was going to help change him. An observation on 05/24/22 at 8:47 a.m. revealed Resident #368 was still not dressed, and his back was exposed to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility failed to develop and implement a care plan with goals and interventions related to dentures for one resident (#14) of forty-seven residents. Findings included: During observed times on 5/23/2022 at 12:20 p.m.; 5/24/2022 at 8:10 a.m. and 12:00 p.m.; 5/25/2022 at 7:50 a.m. and 12:30 p.m.; and on 5/26/2022 at 7:30 a.m., Resident #14 was observed either being assisted with eating from staff or was lying in bed with her eyes closed and with her mouth open. Resident #14 was observed with no upper or lower dentures or natural teeth. Observations during the breakfast and lunch meal service on 5/23/2022, 5/24/2022, 5/25/2022, and 5/26/2022 revealed Resident #14 was not wearing any dentures while being assisted from staff with eating. Resident #14 was unable to speak related to her medical care and services during an attempted interview in relation to her mouth care and if she had dentures. Resident #14 could not remember if she had dentures or not.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review and interviews, the facility failed to provide treatment and services related to not assisting one resident (#72) with donning of a palm guard of a total of 21 residents with contractures. Findings included: Resident #72 on 05/23/22 at 9:59 a.m. was observed with a left-hand contracture. The resident stated she did not know where to get a splint but would like one. An observation was made on 05/24/22 at 8:30 a.m. of Resident #72. Resident #72 was without a splint/palm protector on the left hand. Review of Resident #72's admission Record indicated an admission date of 04/04/22 with diagnoses of hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left-dominant side; hypo-osmolality and hyponatremia. Review of the Minimum Data Set (MDS) assessment, dated 04/10/22, revealed in Section G (Functional Status) Resident #72 needed extensive assistance with bed mobility, transfer, dressing, and toilet use. Resident #72 had an impairment to one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure one (#115) out of five residents sampled for unnecessary medications received medications according to physician orders regarding a duplication of insulin orders and administration of anti-hypertensive medication outside of parameters. Findings included: Review of the admission Record revealed Resident #115 was admitted on [DATE]. The admission Record included diagnoses not limited to unspecified type 2 Diabetes Mellitus with diabetic neuropathy, atherosclerotic heart disease of native coronary artery with angina pectoris with documented spasm, and hypertensive heart disease with heart failure. A review of Resident #115's May 2022 Medication Administration Record (MAR) identified the following orders: - Admelog SoloStar 100 unit/milliliter (u/mL) Solution pen-injector. Inject as per sliding scale subcutaneously before meals and at bedtime for Diabetes Mellitus. The order started on 4/16/22 and was discontinued on 5/24/22. - Humalog…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews the facility failed to ensure one (#115) out of five residents sampled for the administration of unnecessary medications was monitored for behaviors and side effects related to the use of psychotropic medications. Findings included: Review of the admission Record revealed Resident #115 was admitted on [DATE]. The admission Record included diagnoses not limited to generalized anxiety disorder and primary insomnia. The April 2022 Medication Administration Record (MAR) indicated Resident #115 received the psychotropic medication Buspirone twice daily and Alprazolam three times a day for anxiety, both of which began on 4/15/22. A review of the April MAR and Treatment Administration Record (TAR) did not indicate staff were monitoring the resident for exhibited behaviors or side effects related to the administration of the psychotropic medications. The May 2022 MAR and TAR identified Resident #115 was administered 30 milligrams (mg) of Buspirone twice daily and 0.25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, and interviews the facility failed to ensure the medication error rate was less than 5.00%. Forty medication administration opportunities were observed and five errors were identified for four residents (#42, #268, #17, and #49) of seven residents observed. These errors constituted a 12.5% medication error rate. Findings included: 1. On 5/24/22 at 4:29 p.m., an observation of medication administration with Staff P, Licensed Practical Nurse (LPN), was conducted with Resident #42. The staff member dispensed the following medications: - Humalog Kwikpen 4 units - Humulin N 37 units - Carvedilol 6.25 milligram (mg) tablet - Acetaminophen 325 mg - 2 tablets. Staff P, LPN primed the Humalog pen appropriately then primed the Humulin N insulin pen while holding the pen with the needle pointing downwards. Staff P injected the Humulin and she was taking the pen away the insulin squirted in an arc out of the tip. Staff P identified that had never happened before. According to the manufacturer (https://uspl.lilly.com/humulinn/humulinn.html#ppi), users…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to 1. ensure one medication cart (400-hall) out of four medication carts and two out of two treatment carts (Station One carts) were locked while unattended, 2. opened insulin vials/pens (9) were dated to ensure the medication was discarded when expired, and 3. ensure one insulin vial (Lispro) was refrigerated when unopened. Findings included: 1. An observation was made, on [DATE] at 10:31 a.m. of two unlocked treatment carts parked across from Station One nursing station. (Photograph Evidence Obtained) The Director of Nursing (DON) was standing at the nursing station with her back to the carts. Staff M, Unit Manager (UM), confirmed the carts should have been locked and they (facility) were possibly doing treatments and did not lock the carts. On [DATE] at 11:12 a.m., an observation was made of an unlocked medication cart outside of room [ROOM NUMBER]. The observation indicated a person could move in between the cart and the doorway of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility record review and staff interviews, the facility failed to ensure one courtyard, where residents frequent during the day to engage in smoking activities, was maintained and cleaned related to multiple used cigarette butts found on sidewalks, grass, dry landscaping and tabletops for three days (5/23/2022, 5/24/2022 and 5/25/2022) of four days observed. Findings included: During tours of the facility's outdoor courtyard on 5/23/2022 at 11:30 a.m. and 1:45 p.m.; 5/24/2022 at 9:08 a.m. and 11:10 a.m.; 5/25/2022 at 10:00 a.m. and 11:40 a.m.; and on 5/26/2022 at 7:55 a.m., the outside courtyard area where residents frequented daily either to get fresh air or to participate in group smoking activities, was observed with multiple used cigarette butts flicked and strewn on the various grassed and landscaped areas as well as on concrete walking surfaces and table tops. (Photographic Evidence Obtained) During various times of each of the days observed, there were approximately ten to fifteen residents who came out during scheduled smoking times (8:00 a.m., 11:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-26 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility record review and staff and resident interviews, the facility failed to ensure implementation of an effective pest control program for four of four days observed to include 5/23/2022, 5/24/2022, 5/25/2022 and 5/26/2022. It was determined there were wasp/hornet like flying insects and several wasp/hornet like nests and mud dauber (type of wasp) nests in the facility courtyard where residents frequent most of the day. Findings included: During brief tours of the facility courtyard frequented by residents daily, on 5/23/2022 at 11:30 a.m., 5/24/2022 at 9:08 a.m. and 1:20 p.m., 5/25/2022 at 10:00 a.m. and on 5/26/2022 at 8:00 a.m., many wasp/hornet like nests were observed attached to the inside door wall light housings and stuck on various areas under roof overhangs. (Photographic Evidence Obtained) While residents were outside and spread throughout the courtyard, the outside doors leading into the facility's 200 and 400 unit television lounges, were observed with five flying wasp like/hornet like insects. Further observations revealed wasp/hornet like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-09-23 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interviews and policy review the facility failed to honor resident rights in holding group resident council meetings as desired by 6 of 6 residents present in the resident group council meeting. Findings included: On 9/22/2021 at 10:30 a.m., a resident council meeting was held by the surveyor with six residents in the main dining room with ample space for social distancing. During the meeting, the residents revealed that they had not had group resident council meetings for several months. The residents reported that they were told that some staff members had tested positive for COVID-19 and this was why they could not meet. A review of the resident council minutes revealed no group meetings had occurred since June 2, 2021. According to the residents, the Nursing Home Administrator (NHA) had informed them in August 2021 that there would be no group meetings until further notice. The residents stated that there was no reason not to have group meetings and activities since most residents had their vaccines and wore their masks in the common areas. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-23 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident record review, staff interview, telephone interview with the Ombudsman and review of facility policies and procedures, the facility failed to ensure notification of transfers was made to the Office of the State Long-Term Care Ombudsman for one (#79) of three residents reviewed for transfer and discharge rights. Findings included: Review of Resident #79's admission Record revealed she was originally admitted to the facility in June of 2021, re-admitted on [DATE], and discharged to a local hospital on 9/1/2021. A review of a nursing progress note dated 9/1/2021 noted: Resident discharged to hospital via Emergency Medical Services due to respiratory distress. A review of the Nursing Home Transfer and Discharge Notice (AHCA Form 3120) revealed no indication that the Office of the State Long-Term Care Ombudsman was notified of the resident's transfer. On 9/22/21 at 10:59 AM, the local Long-Term Care Ombudsman Council (LTCOC) was contacted via telephone. The ombudsman stated that they had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-23 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure accuracy of functional status in the comprehensive assessment for one (Resident #20) of 29 residents sampled. Findings included: A review of Resident #20's medical record revealed that Resident #20 was admitted to the facility on [DATE] with diagnoses to include Urinary Tract Infection, Abnormalities of Gait and Mobility, Muscle Weakness, and Need for Assistance with Personal Care. A review of Resident #20's admission Minimum Data Set (MDS) Assessment, dated 07/08/2021, revealed under Section G - Functional Status the following information related to Resident #20's self-performance: - Bed Mobility: 7 - Activity occurred only once or twice. - Transfer: 7 - Activity occurred only once or twice. - Walk in room: 7 - Activity occurred only once or twice. - Locomotion on unit: 7 - Activity occurred only once or twice. - Locomotion off unit: 7 - Activity occurred only once or twice. - Dressing: 7 - Activity occurred only once or twice. - Eating: 7 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-23 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, policy review, and review of the medical record, the facility failed to ensure that a baseline care plan was developed and provided to one (#78) of 29 sampled residents. Findings included: A review of Resident #78's medical record revealed that he was admitted to the facility on [DATE]. Resident#78 was cognitively intact according to the Brief Interview of Mental Status (BIMS) score of 13 on his most recent Minimum Data Set (MDS) assessment dated [DATE]. On 09/21/21 at 11:13 AM, Resident#78 stated that he didn't recall participating in or being provided with a written copy of his baseline care plan. A review of Resident #78's medical record revealed no documentation related to a baseline care plan. On 9/21/2021 at 2:00 p.m., the Regional Nurse Consultant reviewed the electronic medical record for Resident #78 and confirmed that there was no baseline care plan. The Regional Nurse Consultant stated that the resident was scheduled to have a care plan meeting the following day,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-09-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to review and revise the resident centered care plan for one (#78) of 29 sampled residents related to skin issues. Findings included: On 9/21/2021 at 10:55 a.m., Resident #78 was observed with several scabs on his arms, face and shoulders. He reported that he has had them for a few weeks and that the staff were aware. The resident stated that there have been no new orders or treatment related to the scabbed areas. On 09/21/21 at 11:00 a.m., Staff E, Licensed Practical Nurse (LPN) reported that she was unaware of any skin issues for Resident #78 and no one had informed her of any skin issues. Follow-up interview with Staff E on 09/22/21 at 1:34 p.m. revealed the doctor came in to see the resident yesterday (9/21/21) and ordered Bactroban ointment to be applied on his arms, face and legs three times a day for 10 days. She stated the resident has a rash/excoriation. She reported that she wrote a change in condition report yesterday after the surveyor had notified her of the concern. She again confirmed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-09-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, medical record review, and policy review the facility failed to ensure code status was accurately reflected in the clinical record for one (#74) of two sampled residents reviewed for advance directives out of a total sample of 29 residents. Findings included: Record review of Resident #74's admission record, contained in the paper/hard chart, revealed the resident's advance directive status was recorded as FULL CODE. Additional review of the paper/hard record for Resident #74 revealed a yellow Florida Do Not Resuscitate Order signed by the resident and the attending physician on 6/22/21. A review of Resident #74's Electronic Medical Record (EMR) revealed an active physician's order with a code status of Do Not Resuscitate (DNR) dated 8/22/21. On 09/22/21 at 9:56 a.m., interview with Staff B, Licensed Practical Nurse (LPN) revealed that if there were a code, she usually checks for the resident code status in the EMR. She stated that she never checks the resident's hard chart. On 09/22/21 at 10:03 a.m., interview with Staff C, LPN revealed that if there were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$12,051 in federal fines across 3 penalties.

  • $4,017 — penalty dated 2024-07-18
  • $4,017 — penalty dated 2024-07-18
  • $4,017 — penalty dated 2024-07-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ASTON HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.7-1.7 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 3 of 52.2+0.8 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 37 homes this chain runs (chain average 2.7★, per CMS)
1 of 5Crescent Health And Rehabilitation CenterSarasota, FL 1 of 5Kensington Gardens Rehab And Nursing CenterClearwater, FL 1 of 5Nursing & Rehabilitation Center Of New Port RicheyNew Port Richey, FL 1 of 5Vero Beach Care CenterVero Beach, FL 2 of 5Baya Pointe Nursing And Rehabilitation CenterLake City, FL 2 of 5Capri Health And Rehabilitation CenterVenice, FL 2 of 5Creekside Health And Rehabilitation CenterSarasota, FL 2 of 5Fairway Oaks CenterTampa, FL 2 of 5Flagler Health And Rehabilitation CenterBunnell, FL 2 of 5Haines City Rehabilitation And Nursing CenterHaines City, FL 2 of 5Highlands Lake CenterLakeland, FL 2 of 5Indian River CenterWest Melbourne, FL 2 of 5North Port Rehabilitation And Nursing CenterNorth Port, FL 2 of 5Pensacola Nursing & Rehabilitation CenterPensacola, FL 2 of 5Riverwood CenterJacksonville, FL 2 of 5Sandgate Gardens Rehab And Nursing CenterFort Pierce, FL 2 of 5Sea Breeze Rehab And Nursing CenterVero Beach, FL 2 of 5Tierra Pines CenterLargo, FL 2 of 5Viera Del Mar Health And Rehabilitation CenterViera, FL 2 of 5Winter Garden Rehabilitation And Nursing CenterWinter Garden, FL 3 of 5Cedarbrook Health And Rehabilitation CenterFort Myers, FL 3 of 5Coquina CenterOrmond Beach, FL 3 of 5Eagleridge Health And Rehabilitation CenterFort Myers, FL 3 of 5Fouraker Hills Rehab And Nursing CenterJacksonville, FL 3 of 5Hillside Health And Rehabilitation CenterZephyrhills, FL 3 of 5Oakpark Health And Rehabilitation CenterPalm Harbor, FL 4 of 5Bridgeview CenterOrmond Beach, FL 4 of 5Coastal Health And Rehabilitation CenterDaytona Beach, FL 4 of 5Debary Health And Rehabilitation CenterDebary, FL 4 of 5Fernandina Beach Rehabilitation And Nursing CenterFernandina Beach, FL 4 of 5Island Lake CenterLongwood, FL 4 of 5Meadowpark Health And Rehabilitation CenterDunedin, FL 4 of 5Parkside Health And Rehabilitation CenterDeland, FL 4 of 5Ruleme CenterEustis, FL 4 of 5Seaside Health And Rehabilitation CenterDaytona Beach, FL 5 of 5Bayview CenterEustis, FL 5 of 5Osprey Point Nursing CenterBushnell, FL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AO CARE HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/07/2018
CARMONA, MARIAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 12/11/2023
LAWRENCE, JONNIQUEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2024
THACKER, TRICIAIndividualCORPORATE OFFICERsince 04/05/2022
CARLUCCI, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2018
GONZALEZ, KEISHAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/18/2023
ASTON HEALTHCARE LLCOrganizationADP OF THE SNFsince 07/10/2025

CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.5M
Net patient revenuemost recent cost report
-2.1%
Operating marginrevenue minus expenses
$2.9M
Related-party expense21% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 15%Other / private 36%

This home reported $2.9M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$332per resident / day
operating cost
$10,102per month
≈ monthly operating cost
$326per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105302. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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