Eagleridge Health And Rehabilitation Center
13881 Eagle Ridge Drive, Fort Myers, FL 33912 · For profit - Corporation · 120 certified beds · (239) 561-7700 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has 4 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $63,886 in federal fines (most recent 2025-01-30)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.6% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.1% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 4.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.3% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.1% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.2% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.3% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.0% | 10.5% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.9% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 46.7% | 94.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 17.3% | 26.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.2% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.17 | 2.13 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.56 | 1.15 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 175 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 54.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 81 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.4%CMS range 51.2–65.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.2–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 54.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.5%CMS range 4.1–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 116.2 residents a day — about 97% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.71 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.21 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.59 on weekdays — 10% thinner on weekends. RN hours go from 0.77 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
30 citations, most serious first. The 15 most serious are shown; the remaining 15 are one tap away and print in full.
- Immediate jeopardy · J2026-04-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility's policies and procedures, resident and staff interviews, the facility failed to protect the resident's right to be free from neglect for 1(Resident #1) of 3 residents reviewed.The facility failure to prevent the neglect of Resident #1 created a likelihood of serious harm or death of the resident from exposure to excessive heat which can cause heat related illness, including heat exhaustion and heat stroke and resulted in the determination of Immediate Jeopardy (IJ).On 4/23/26, after verification of an acceptable Immediate Jeopardy removal plan, the Immediate Jeopardy was removed, effective 4/16/26.The findings of Immediate Jeopardy were determined to be corrected on 4/21/26.The findings included:Review of the facility's policy and procedure titled, Abuse, Neglect, Exploitation, Misappropriation, Mistreatment, and Injury of Uknown Origin (ANEMMI) with a revision date of 03/2025 revealed, The resident has the right to be free from . neglect . Neglect. means the failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-04-02 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews, the facility failed to provide a safe and appropriate discharge for 2 (Residents #1and #2) of 3 residents reviewed for transfer and/or discharges. The facility failed to confirm Resident #1's transportation, causing the resident to leave the facility in her wheelchair after waiting over two hours and attempt to wheel herself to her discharge location which is located 10 miles from the facility.The findings included:Review of the facility Transfer and Discharges policy (last revised 2/2024) revealed, The facility will develop and implement an effective discharge process that focuses on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care . A resident, and/or his or her representative (sponsor), will be given thirty (30)- day advanced notice of an impending transfer or discharge from our facility when feasible. The policy specified the notice will be given as soon as it is practicable but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure adequate supervision to prevent one resident (resident #1) of three residents sampled for falls to prevent multiple falls and major injuries to the resident, multiple falls, a fracture of to the right hip on 11/1/24 for which the resident was hospitalized for surgical intervention, and a fracture to the to the right humorous on 11/17/24. The findings included: Review of facility titled, Falls- Managing, Preventing and Documentation, revised 1/2024, which stated, Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling . The staff will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) or with a history of falls .If the resident continues to fall, staff will re-evaluate the situation and whether it is appropriate to continue or change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy and procedures, and staff interviews, the facility failed provide the necessary supervision and assistance to prevent multiple falls for 1 (Resident #999) of 3 residents reviewed for falls. On 1/9/24, and 2/1/24, Resident #999 was not adequately supervised and fell. Each time the resident sustained a laceration to her face resulting in a transfer to an acute care hospital. The findings included: The facility policy Falls, Managing, Preventing and Documentation (revised 1/24) documented Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try and prevent the resident from falling and try to minimize complications from falling. Review of the clinical record for Resident #999 revealed an admission to the facility of 12/19/23 with a most recent re-admission date of 1/10/24. Diagnoses included dementia, depression, anxiety, and history of falling. The admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-03-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of facility's policy and procedure, and staff interviews, the facility failed to ensure 1 (Resident #410) of 2 sampled residents at risk for development of pressure ulcers received necessary services to prevent the worsening and development of pressure ulcers. Resident #410's pressure ulcer significantly deteriorated, and the resident developed additional pressure ulcers. The findings included: Review of the Facility's Skin Management Guidelines with an original date of 2/2022 revealed, Purpose: To describe the process steps required for identification of patients at risk for the development of skin alterations, identify, prevention techniques and interventions to assist with the management of pressure injuries and skin alterations . Body audits are completed: By the licensed nurse daily for patients with pressure injuries and documented on the eTAR (Electronic Treatment Administration Record); new findings are documented in a progress note . Skin preventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that the full amount of funds owed to a resident upon discharge were refunded within 30 days of discharge for 1, Resident #3 of 3 residents reviewed for refund of funds due.The findings included:Review of facility policy dated March 10, 2023, revised January 29, 2024, revealed, In the event a credit balance has resulted on a resident private account. This balance will be refunded based on the following:Resident account is clear except for the said credit. (Insurance, Medicaid, and/or Third Party Payers are paid and show no deducible or copays) as prescribed by the appropriate State regulations for Killed Nursing Facilities as directed by state Medicaid and Federal programs. Refund will be issued by check within 30 days of confirmation of the above items.Review of facility records revealed that Resident #3 was discharged on 6/9/2025. At the time of discharge the resident had a balance due to Resident #3 in the amount of $7,582.31 from prepaid charges.On 3/31/26 at 1:00 p.m., in an interview, the Business Office…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-21 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility failed to provide housekeeping and maintenance services to ensure a clean environment for 7 (rooms 135, 139, 138, 126, 205, 203 and 207) of 20 rooms observed on the Memory care and the North unit. The findings included:Review of the facility's Environmental General Cleaning policy (last updated 01/2024) revealed, it is the policy of this facility to provide a clean, safe, orderly, comfortable and attractive homelike environment . Accepted practices and procedures are used to keep the facility free from odors, accumulations of dirt, dust and safety hazards. On 8/17/2025 at 10:14 a.m., observation of room [ROOM NUMBER] revealed the front air conditioning vents were coated with multiple spots of a black substance. Photographic evidence obtained. On 8/17/2025 at 11:55 a.m., the front air conditioning vents of room [ROOM NUMBER] were observed coated with multiple spots of a black substance. On 8/18/2025 at 10:45 a.m., the air conditioning vents in room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to provide care and services in accordance with professional standards of practice by failing to communicate a significant weight loss to the physician for 1 (Resident #10) of 2 residents reviewed for nutrition.The findings included:On 8/18/25, review of the clinical record for Resident #10 experienced a significant weight loss. The documented weights were:2/10/25: 185.0 pounds (lbs.)3/05/25: 187.8 lbs.4/04/25: 186.0 lbs.4/24/25: 182.5 lbs.4/29/25: 183.0 lbs.5/06/25: 185.6 lbs.6/03/25: 181.0 lbs.7/03/25: 171.4 lbs.8/05/25: 168.0 lbs.8/13/25: 161.4 lbs.Review of the physician's orders revealed a dietary order dated 5/6/25 for Regular diet, large portions for weight loss.On 7/31/25, a Registered Dietitian progress note documented the resident's weight was 171.4 lbs. negative 5% change over 30 days.On 8/17/25 a Dietary progress note indicated Resident #10 was having an evaluation for significant weight change. Resident #10's usual body weight was in the 180s with a 13% weight loss (24 lbs.) over 180 days. Resident #10 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a Comprehensive Minimum Data Set (MDS) Assessment within 14 calendar days of admission for 1 (Resident #70) of 45 reviewed.The findings included:Review of medical records revealed Resident #70 was admitted to the facility on [DATE]. Diagnoses muscle wasting and atrophy, Type II Diabetes Mellitus and pulmonary disease.Review of the admission Minimum Data Set (MDS) assessment revealed a completion date of 3/27/25, 21 days after admission.On 8/20/2025 at 4:33 p.m., in an interview MDS coordinators, Registered Nurse (RN) Staff C and Licensed Practical Nurse (LPN) Staff D verified Resident #70 was admitted to the facility on [DATE] and the MDS admission Assessment was not completed until 3/27/25, 21 days after admission. LPN Staff D said the MDS admission Assessment should have been completed by 3/20/25 and was not sure why the admission MDS assessment was not completed within 14 days of admission as required. LPN Staff D said they follow the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy and procedures and staff interviews the facility failed to treat 1 (Resident #45), and seven of 26 random residents with a diagnosis of dementia observed on the secured unit with dignity, and respect. The findings included: The facility policy Quality of Life - Dignity (revised 8/2009) documented Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. Treated with dignity means the resident will be assisted in maintaining and enhancing his or her self-esteem and self-worth. Staff shall speak respectfully to residents at all times. On 1/22/24 at 8:34 a.m., Resident #45, and four other residents were observed in a wheelchair at the nurse's station of the secured unit. Registered Nurse (RN) Staff I was next to Resident #45 yelling, I need someone to babysit these people, I have to give medications. RN Staff I walked down the hall as she kept yelling out loud, I need someone to babysit these people, I have to give medications. Three residents were observed in the hallway.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of facility policy and procedure, resident and staff interviews, the facility failed to provide the necessary care and services to maintain hygiene, for 8 (Residents #26, #37, #8, #45, #83, #85, 103 and #366) of 8 dependent residents reviewed for activities of daily living. The findings included: The facility policy Activities of Daily Living (ADLs), Supporting (revised 2018) documented Residents will provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living . Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene . If residents with cognitive impairment or dementia resist care, staff will attempt to identify the underlying cause of the problem and not just assume the resident is refusing care. Approaching the resident in a different way or at a different time or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, residents, resident representative and staff interviews, the facility failed to ensure sufficient nursing staffing to meet the needs of 8 (Residents #26, #37, #8, #45, #83, #85, 103 and #366) of 8 dependent residents. The failure to meet the residents' needs could lead to the residents not receiving services timely and not attaining or maintaining their highest practicable physical, mental and psychosocial well-being. The findings included: 1. On 1/22/24 at 2:42 p.m., Resident #45 was observed in a wheelchair in the hallway of the memory care unit. The resident's hair was uncombed, looked greasy and extended past his jaw line. Resident 345 had approximately seven days of facial hair growth. Resident #45 said he wanted a shave, shower, and a hair cut. On 1/23/24 at 8:48 a.m., Resident #45 was observed in the dining room. He remained unshaven and appeared unkept. Review of the Certified Nursing Assistants (CNAs) documentation for 1/1/24 to 1/23/24 showed Resident #45 received four of the 10 scheduled showers with no explanation for the missed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-25 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interviews, the facility failed to provide an active Hospice contract for 6 (Residents #1, #11, #21, #24 #38, and #71) of 6 residents receiving Hospice services. The findings included: Review of the facility's matrix on 1/22/24 revealed Residents #1, #11, #21, #24 #38, and #71 were currently receiving hospice services. The hospice contract provided by the facility was dated 4/25/17, and was from the facility's previous owner. On 1/24/24 at 4:00 p.m., in an interview the Administrator verified the contract provided was from the previous ownership.
- Potential for harm · D2024-01-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical records review, resident and staff interviews the facility failed to develop and implement an individualized care plan to meet the needs of 2 (Residents #25, and #83) of 32 sampled residents. The findings included: 1. Review of Resident #25's clinical records revealed an admission date of 7/8/15. Diagnoses included Cerebral Palsy (congenital disorder of movement, muscle tone and posture), and a history of intestinal obstruction. Review of the Significant Change Minimum Data Set (MDS) assessment with a target date of 10/26/23 noted Resident #25 received 500 milliliters or more of fluids daily through a feeding tube (tube inserted into the stomach for nutrition and/or hydration). The clinical record lacked documentation of an individualized care plan, with goals and interventions related to the use of a feeding tube. On 1/25/24, at 2:30 p.m., in an interview the Director of Nursing verified the lack of a care plan addressing the use of the feeding tube for Resident #25. On 1/25/24, at 2:45 p.m., in an interview the MDS Coordinator verified no care plan related to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview, the facility failed to post the federal staffing hours daily at the beginning of each shift. The findings included: On 1/22/24 at 7:30 a.m., upon entrance, the daily staffing information displayed in the main lobby was dated 1/19/24. No staffing information was observed for 1/20/24, 1/21/24, or 1/22/24. On 1/25/24 at 2:53 p.m., the Director of Nursing verified the staffing information was not displayed on 1/20/24, 1/21/24, or 1/22/24 for the morning shift. She said the staffing information should be displayed daily, including weekends.
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- Potential for harm · D2024-01-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility's policy and procedure, resident and staff, the facility failed to implement processes to ensure timely acquiring and receiving of physician's ordered medications to meet the needs of 1 (Resident #367) of 7 newly admitted residents reviewed. The findings included: The Standards and Guidelines for Medication Reconciliation Admission/re-admission Issued 7/2017 and revised 2/2023 standard stated, The purpose of this procedure is to ensure medication safety by accurately accounting for the resident's medications, routes, and dosages upon admission or readmission to the facility. Review of the clinical record for Resident #367 revealed an admission date of 1/17/24. Diagnoses included acute respiratory failure with hypoxia (lack of sufficient oxygen in the blood), Emphysema (type of lung disease), pneumonia and anxiety. The admitting physician's orders dated 1/17/24 included Albuterol inhaler (used to prevent and treat difficulty breathing) every four hours as needed for wheezing, and Xanax 2 milligrams every 12 hours as needed for anxiety.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the clinical record, and staff interviews, the facility failed to act upon the consultant pharmacist's recommendation for behavior monitoring for 1 (Resident #85) of 5 residents sampled for unnecessary medications review. The findings included: Review of the clinical record for Resident #85 revealed a physician order dated 11/8/23 to administer Quetiapine Fumarate 12.5 milligrams by mouth at bedtime for psychosis. Review of the Pharmacy Consultant medication review dated 11/29/23, documented Please consider adding an order to monitor behaviors r/t (related to) the Quetiapine use. On 11/30/23, the physician agreed with the recommendation and documented, agree, please write order. Review of the Medication Administration Record (MAR) for December 2023, and January 2024 showed no documentation of behavior monitoring. On 1/25/24 at 12:07 p.m., the DON confirmed there was no documentation of behavior monitoring as ordered by the physician on 11/30/23 for Resident #85.
- Potential for harm · Dcited before2024-01-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and procedures and staff interviews, the facility failed to ensure insulin was properly dated when opened and failed to dispose of expired insulin stored in 1 of 1 medication cart observed on the secured unit of the facility. The findings included: The facility policy Storage of Medications (revised 11/20) documented, The expiration/beyond use date on the medication label is checked prior to administering. When opening a multi-dose container, the date opened is recorded on the container. On [DATE] at 8:30 a.m., during an observation of the memory unit medication cart with Registered Nurse Staff I the following was observed: 1. Resident #85 had one open bottle of Humalog sliding scale insulin date opened was [DATE] with the expiration date [DATE]. There was an additional opened bottle of Humalog insulin without a date of when it was opened. Photographic evidence obtained. 2. Resident #45 had one open bottle of Lispro/Humalog with expiration an expiration of date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of facility's policy and procedure, staff, resident and resident representative interviews, the facility failed to document a grievance and ensure prompt efforts to replace lost dentures for 1 (Resident #8) of 3 residents sampled for grievance resolution. The findings included: The facility Standards and Guidelines for Grievances - Resident Rights issued 4/2017 and revised 6/2023 states Residents and their representatives have the right to file grievances, either orally or in writing, to the facility staff or to the agency designated to hear grievances. The Guideline states the Administrator and staff will make prompt efforts to resolve grievances to the satisfaction of the resident and/or representative. Review of the clinical record for Resident #8 revealed an admission date of 12/16/21. The Annual Minimum Data Set (MDS) assessment with a target date of 12/19/23 noted the resident's cognition was moderately impaired with a Brief Interview for Mental Status score of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide an active dialysis contract for 1 (Residents #46) of 1 resident reviewed for dialysis. The findings included: Resident #46 was admitted to the facility on [DATE] with a diagnosis of end stage renal disease (ESRD). Review of the clinical record revealed Resident #46 received dialysis on Mondays, Wednesdays, and Fridays at a local dialysis center as per the physician's order dated 6/14/23. The dialysis contract provided by the facility was dated 12/1/15, and was from the previous facility's owner. On 1/25/24 at 10:30 a.m., in an interview the Administrator confirmed there was no current contract with the dialysis center.
- Potential for harm · Ecited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure adequate supervision and assistive devices to prevent multiple falls, including falls with injury for 1 (Resident #2) of 3 residents reviewed for falls. The findings included: Review of the clinical record for Resident #2 revealed an admission to the facility of 6/28/23 with a most recent re-admission date of 10/17/23. Diagnoses included Dementia with other behavioral disturbances, Parkinsonism, and depression. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] showed Resident #2 had a Brief Interview for Mental Status (BIMS) score of 3 out of 10 which indicated severe cognitive impairment. The care plan initiated on 6/30/23 showed Resident #2 was at risk for falls related to a history of multiple falls, unsteady balance, confusion, diagnosis of dementia with behaviors. The interventions included encourage and assist the resident to wear appropriate footwear such as nonskid socks, encourage and remind resident to use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-24 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, the facility failed to ensure documentation of effective coordination of care and adequate monitoring for complications and appropriate interventions for 2 (Resident #79 and #56) of 3 sampled dialysis residents reviewed. The findings included: 1. On 3/21/22 at 9:09 a.m., in an interview Resident #79 said her dialysis center discharged her. She said she has not had dialysis (filtering of wastes and water from the blood) for a week now. She wanted to remain on dialysis and had made the facility aware of her wish. On 3/22/22 at 4:40 p.m., in an interview Resident #79's spouse said the dialysis center had canceled services for his wife. He wanted his wife to continue with dialysis and Resident #79 is also in agreement. On 3/22/22 at 5:01 p.m., in an interview the Social Service Director said she is aware Resident #79 wants to continue dialysis. On 3/22/22 at 5:28 p.m., in an interview The North Unit Manager Staff L, said the dialysis center was checking Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-24 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a medication error rate less than 5%. Three nurses and 33 of opportunities were observed. Twenty medication errors were identified resulting in a 60.60% medication error rate. The findings included: On 3/22/22 at 11:22 a.m., Registered Nurse (RN) Staff X was observed administering seven medications for Resident #110, including one capsule of Gabapentin 400 milligrams (mg), one tablet of Famotidine Tablet 20 mg, one tablet of Skelaxin 800 mg. Upon reconciliation of the observation with the physician's orders for 3/3022, it was revealed an order for Gabapentin Capsule 400 mg, give 1200 mg by mouth three times a day for neuropathy. The medication was scheduled for 9:00 a.m., 1:00 p.m., and 5:00 p.m. The 9:00 a.m. dose was not administered until 11:22 a.m., two hours and 22 minutes past the scheduled time. RN Staff X also administered Gabapentin 400 mg instead of Gabapentin 1200 milligrams. The physician's order for the Famotidine Tablet 20 mg was to administer one tablet by mouth two times a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy and staff interviews, the facility failed to ensure proper labeling of medications in 2 (South Hall, and North middle hall) of 4 medication carts observed. The facility failed to ensure expired medications were not retained longer than the expiration date in 1 (South Unit) of 2 medication storage rooms observed. This has the potential for expired medications to be administered to residents. The findings included: The facility policy Storage and Expiration Dating of Drugs, Biologicals, Syringes and Needles (revised 8/20/18) documented: #3. The nursing Center should ensure that all drugs and biologicals: Have an expiration date on the label or medication container .Have not been retained longer than recommended by manufacturer or supplier guidelines. #4. Once any drug or biological package is opened, the Nursing Center should follow the manufacturer guidelines with respect to expiration dates for opened medications. Nursing Center staff should record the date opened on the medication container when the medication has a shortened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility policy, and staff interviews the facility failed to ensure accurate advance directives were in place for 1 (Resident #19) of 6 residents reviewed. The findings included: Review of the facility's clinical insight titled, Advanced Care Planning: Code Status, updated September 2021 stated, Advanced care panning is a phrase defined by CMS (Center for Medicare and Medicaid Services) . as a process used to identify and update the patient's preferences regarding care and treatment at a future time, including a situation in which the patient subsequently lacks capacity to do so. It is a comprehensive phrase that includes both wishes that are established by physician orders and those established by advanced directives. Code status is always established by a physician order . Nursing role at the time of admission: . Review / provide the correct state specific forms with the patient and/or family member, paying special attention to the patient's cognitive status, responsible party, and/or POA (Power of Attorney) documentation . Social services role…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, review of facility policy, staff and resident interviews the facility failed to ensure the Minimum Data Sets (MDS) assessment accurately reflected the medical status of 2 (Residents #57 and #58) of 5 residents reviewed for dialysis care. Inaccurate MDS assessments can result in a resident not receiving appropriate health care. The findings included: The facility's guideline titled, Clinical Records Resource Manual with an original date of 3/2022 read, Accuracy of assessment means that the appropriate, qualified health professionals correctly document the resident's medical status, functional, and psychosocial problems and identify resident strengths to maintain or improve medical status, functional abilities, and psychosocial status using the appropriate Resident Assessment Instrument (RAI) . 1. On 3/22/22 review of the clinical record for Resident #57 revealed an admission MDS with a target date of 2/10/22. The MDS noted Resident #57 received dialysis (Procedure to remove waste products and excess fluid from the blood when the kidneys stop working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview the facility failed to provide an ongoing activity program that supports resident's preferences for 1 (resident #510) of 2 residents reviewed for activities. The findings included: Review of the clinical record revealed Resident #510 was admitted to the facility on [DATE]. The Recreation/Activity Evaluation form with an effective date of 3/14/22 noted Resident #510's current leisure interests included music (oldies), news programs, variety of movies, religious involvement (catholic), general talking, conversing. The form also noted the Resident pursues recreation with assistance and needed assistance with wheelchair. Review of the care plan initiated on 3/14/22 showed Resident #510's goal was to actively engage in one-to-one activity visits at least three times a week. Visits would include but not limited to current events, sensory stimulation, and companionship. The care plan did not include interventions for religious involvement. On 3/21/22 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, review of facility's policy and procedure, and staff interview, the facility failed to provide appropriate interventions to prevent the worsening of contracture for 1 (Resident #19) of 2 residents reviewed with a limitation of range of motion (ROM). This has the potential to cause pain and worsening of the contracture. The findings included: A review of the facility's Restorative Nursing Guideline (New Procedure 08/2019) stated, Restorative nursing care includes nursing interventions that help to maintain the patient's highest level of function and prevent unnecessary decline in function . Patients may enter a restorative nursing program in several ways including after discharge from a skilled physical, occupational or speech rehabilitation program. During observations on 3/21/22 at 11:29 a.m., 3/22/22 at 10:45 a.m., 3/23/22 at 9:35 a.m., Resident #19 was observed with bilateral hand contractures (Flexed joint that cannot be straightened actively or passively). The Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, policy and procedure review and staff interview, the facility failed to ensure 1 (Resident #463) of 1 sampled resident receiving oxygen had a written physician's order for oxygen therapy. The findings included: Review of the policy and procedure titled, Oxygen Administration with an original date of 6/2021 revealed, Purpose: To describe method for delivering oxygen in order to treat hypoxia (low oxygen level), improve tissue oxygenation, and reduce shortness of breath with activity . Procedure: 1. Verify Physician's order . On 3/21/22 review of the clinical record revealed Resident #463 had diagnoses including chronic obstructive pulmonary disease with acute exacerbation. The clinical record did not list a physician's order for oxygen for Resident #463. On 3/21/22 10:37 a. m., Resident #463 observed in bed receiving Oxygen at two liters via nasal cannula (device used to deliver supplemental oxygen through the nostrils). Random observations on 3/21/22, 3/22/22 , 3/23/22, and 3/24/22 showed Resident #463 receiving oxygen at two liters via nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 1(Agency nurse staff X) of 2 agency nurses observed had the appropriate skill sets to provide services in a safe and timely manner. The findings included: On 3/22/22 at 11:22 a.m., Registered Nurse (RN) Agency Staff X was observed preparing morning medications at the medication cart. The Assistant Director of Nursing (ADON) was standing next to Staff X at the medication cart. The ADON said she was helping Staff X because RN Staff X was an agency nurse and had not worked at the facility before. The ADON said Staff X was learning the computer and medication cart. The ADON confirmed the medications being prepared by Staff X were morning medications that were overdue. On 3/22/22 at 11:30 a.m., Staff X was observed preparing medications to administer to Resident #511. The ADON was observed instructing Staff X how to sign off the medications in the computer system. On 3/22/22 at 12:09 p.m., Staff X administered morning medications to Resident #511. RN Staff X did not sign off the medications she administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$63,886 in federal fines across 2 penalties.
- $34,356 — penalty dated 2025-01-30
- $29,530 — penalty dated 2023-12-07
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ASTON HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.7 | +0.3 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 37 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| EAGLERIDGE REHAB HOLDINGS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/04/2023 |
| BP EAGLERIDGE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 05/05/2023 |
| LF EAGLERIDGE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 05/05/2023 |
| WILDES, DONNA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/28/2025 |
| BASKIN, BRYAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/04/2025 |
| GERENA, ROSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/20/2025 |
| KINKADE, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/18/2024 |
| NASSIF, RODERICK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2023 |
| ASTON HEALTHCARE LLC | Organization | ADP OF THE SNF | — | since 05/05/2023 |
CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $376K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106020. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.