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Viera Del Mar Health And Rehabilitation Center

2355 Vidina Drive, Viera, FL 32940 · For profit - Limited Liability company · 131 certified beds · (321) 775-6800 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Oct 20241 immediate-jeopardy citation$93,438 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $93,438 in federal fines (most recent 2024-10-16)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (67%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3140 Suntree Blvd · (321) 242-7353 · Call to confirm hours
Pharmacy
7780 N Wickham Rd · (321) 254-1072 · Call to confirm hours
Grocery
Publix0.6 mi
7777 N Wickham Rd · (321) 253-6142 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
7550 N Wickham Rd · (321) 259-8515

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%8.7%15.4%better
Long-stay residents who lose too much weight1.3%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.3%0.9%typical for the state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.0%4.6%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%2.5%3.3%typical
Long-stay residents whose ability to walk worsened6.0%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.7%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine97.8%99.2%95.3%typical
Long-stay residents with pressure ulcers3.7%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control16.5%10.5%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table4.3%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine98.7%94.7%79.4%better
Short-stay residents rehospitalized after admission25.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit13.5%9.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.672.131.67better
Long-stay outpatient ER visits per 1,000 resident days1.121.151.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 531 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

62.4%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
61.5%U.S. median 56.6%
Met the expected recovery
0.58U.S. median 0.31
Therapy hours / resident / day
0.28hours / resident / day
Physical therapy
0.26hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 61.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 239 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.58 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF62.4%CMS range 58.0–66.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 8.7–12.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 4.8–9.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.57
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.14
Aide hours/ resident / day
3.63
Total nurse hours/ resident / day
0.38
RN hoursweekends
66.9%
Total nursing turnover
76.7%
RN turnover

How full it usually is: this home is certified for 131 beds and averages 121.4 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.78 on weekdays — 14% thinner on weekends. RN hours go from 0.65 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 67% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-05-01)
2
at the previous standard inspection (2024-08-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 14 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · J2026-05-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor a resident's expressed wishes for Do Not Resuscitate (DNR) by not verifying those wishes were accurately documented to ensure a resident's wishes related to health care treatments and procedures at the end of life were followed for 1 of 1 resident reviewed for advance directives, out of a total sample of 57 residents, (#111). This failure contributed to resident #111 receiving cardiopulmonary resuscitation (CPR) and other invasive procedures in violation of an explicit wish for a natural and dignified death. There was likelihood resident #111 experienced severe pain, and could have suffered broken bones, organ damage, and a prolonged dying process. On [DATE], resident #111 was admitted to the facility with a physician order for DNR on the Medical Certification for Medicaid Long-Term Care Services and Patient Transfer Form (3008 Transfer Form). The facility's admitting nurse noted she verified the DNR wishes with the resident and family upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement appropriate interventions to include provision of adequate supervision to prevent fall with major injury for 1 of 3 residents reviewed for falls, of a total sample of 4 residents, (#1). The facility's failure to increase supervision for a resident with a history of repeated falls resulted in actual harm for resident #1. Findings: Review of the medical record revealed resident #1, an [AGE] year old female was admitted to the facility from an acute care hospital on 7/12/24 with diagnoses including acute respiratory failure, sepsis (blood infection), primary thrombocytopenia (slow blood clotting), dementia with behavioral disturbance, need for assistance with personal care, and difficulty walking. Review of the most recent Minimum Data Set (MDS) admission 5-day assessment with assessment reference date of 7/16/24 revealed during the look-back period, resident #1 scored 4 out of 15 on the Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services, according to professional standards of practice, to avoid complications of a known medical condition and prevent rehospitalization for 1 of 2 residents reviewed for hospitalization, out of a total sample of 43 residents, (#574). The facility's failure to promptly identify and treat a change in condition and failure to obtain and implement physician orders in a timely manner resulted in actual harm for resident #574. The resident suffered altered mental status and debilitating symptoms which necessitated transfer to an acute care hospital for evaluation and treatment. Findings: Review of the medical record revealed resident #574, a [AGE] year-old female, was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a brain disorder) and liver cirrhosis. The resident was discharged to the hospital on 6/20/24. Cirrhosis is scarring of the liver that results from injury or long-term disease. The scar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-07-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pain management services in accordance with the comprehensive care plan, and the resident's goals for care and preferences for 1 of 2 residents reviewed for pain management, of a total sample of 40 residents, (#164). The facility's failure to provide pain medications as requested by the resident, per physician's orders, and consistent with the plan of care and accepted standards of practice, resulted in actual harm from prolonged periods of unmanaged pain. Findings: Clinical record review revealed resident #164 was a [AGE] year-old female who was admitted to the facility on [DATE]. Her diagnoses included generalized muscle weakness, dysarthria and anarthria, post laminectomy syndrome, and myelopathy. The resident's History and Physical, dated 6/26/22, revealed diagnoses including chronic back pain syndrome. The document indicated the resident had multiple prior back surgeries and surgical revision with laminectomy on 6/20/22. A laminectomy is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain separation between contaminated and clean laundry processes with potential cross-contamination of clean linen and soiled linen. Findings: On 4/29/26 at 12:42 PM, a tour of the laundry room was done with the Housekeeping Manager, Infection Preventionist and Regional Housekeeping Director. It was observed that in the dirty area where linen were sorted, there were three washing machines. The bins containing the soiled linen were very close to the washers and there was no defined separation of the area thereby creating the risk of cross contamination. The housekeeping Manager and the Regional Director of Housekeeping stated they were not aware that clean and soiled linen needed to be separated. They acknowledged that after completing the wash cycle the linen were clean and therefore having the bins with dirty linen so close to the washers, when emptied could cause possible cross contamination of linen. The facility's Infection Prevention and Control Plan 2026 stated the program is designed to prevent,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices, related to pain management for 2 of 3 residents reviewed for pain management of a total sample of 57 residents, (#26, #133).Findings1.Resident #26 was admitted to the facility on [DATE] with diagnoses that included unspecified fracture of the right patella, fracture of the nasal bones, rheumatoid arthritis, unspecified injury of the head and muscle weakness.Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed resident #26 had a a brief interview for mental status score (BIMS) of 11 out of 15 which indicated she had moderate cognitive impairment. The MDS assessment also revealed the resident had pain occasionally.Review of the physician orders dated 4/23/36, read resident #26 was to receive 5-325 milligrams (mg) Hydrocodone -Acetaminophen tablet every 6 hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-01 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prevent medication errors greater than 5 per cent for 1 of 5 residents sampled for medication administration, (#101). There were 2 errors in 32 opportunities on 1 of 5 units by 1 of 5 nurses observed, for a medication error rate of 6.25%.Findings:On 04/27/2026 at 9:00 AM, during a medication administration observation, Licensed Practical Nurse (LPN) B removed the following medications for resident # 101 and placed them in a cup, Folic Acid 1 milligram (mg), Apixaban 5 mg, Midodrine 5 mg, Midodrine 10 mg, Sodium Chloride 1 mg, Miralax 1 capful, and Advair inhaler.During the reconciliation process it was noted on the Medication Administration Record (MAR) that Potassium Chloride 20 milliequivalent (meq) was marked as given and Sertraline 50 mg was also marked as given. These medications were not given during the medication administration observation.On 4/28/26 at 11:48 AM, Unit Manager (UM) for 200 and 400 Halls was informed of the medication error. The UM stated her expectation during medication administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure that a newly admitted resident received timely, consistent, and properly documented dermatologic treatment in accordance with professional standards of practice and the comprehensive, person-centered care plan for two of three residents reviewed for wound care, of a total sample of six residents, (#6, and #2). 2. Resident #2 was admitted to the facility on [DATE] for nerve pain. The Minimum Data Set Quarterly assessment dated [DATE] noted resident #2 was cognitively intact, required partial to moderate assistance with activities of daily living, and was occasionally incontinent. Review of resident #2's care plan dated 8/18/25 revealed a focus for a pressure ulcer to open area, buttocks. Interventions included to complete weekly skin checks and measure length, width, and depth, if possible. Resident #2 had a care plan dated 8/18/25 for risk for skin impairment. Care plan interventions included monitor/observe skin while providing routine care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-10-24 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain sufficient nursing staff to provide the necessary care and services and ensure resident needs and preferences were addressed timely for 4 of 9 residents reviewed for call light response, of a total sample of 12 residents, (#7, #10, #11 and #12).Findings: On 10/22/25 at 1:17 PM, observation of the Montecito South's nurses station computer screen showed three rooms with active call lights and the following wait times: room [ROOM NUMBER] - 25 minutes, room [ROOM NUMBER] - 20 minutes, and room [ROOM NUMBER] -8 minutes. On 10/22/25 at 1:22 PM, call lights were illuminated outside rooms #301, #302 and #303. Resident #12, in room [ROOM NUMBER], was heard calling out, Hello, I need assistance, please. 1.On 10/22/25 at 1:24 PM, resident #12 was lying in bed, holding his left thigh approximately 45 degrees upward. Staples were present on his left stump, with redness noted around the incision site. Resident #12 stated he had returned from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure Minimum Data Set (MDS) assessments accurately reflected prescribed medications for 1 of 2 residents reviewed for behaviors, of a total sample of 12 residents, (#2).Findings: Review of resident #2's medical record revealed she was readmitted to the facility from an acute care hospital on 8/20/25. Her diagnoses included multiple sclerosis, major depressive disorder, anxiety and seizures. Additional diagnoses of bipolar disorder, brief psychotic disorder, and psychosis were added after resident #2's readmission on [DATE]. Review of resident #2's significant change in status MDS assessment with an Assessment Reference Date (ARD) of 9/11/25 revealed she received high-risk medications classified as anticonvulsants and antibiotics during the 7-day look back period. Review of resident #2's medical record revealed physician's orders for Venlafaxine 150 milligrams (mg) daily for depression, Cephalexin 500 mg twice daily for urinary tract infection,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-24 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure completion and accuracy of a Level I Preadmission Screening and Resident Review (PASARR) after a readmission for a resident diagnosed with a Serious Mental Illness (SMI), following a significant change in the resident's mental condition for 1 of 1 residents reviewed for PASARR from a total sample of 12 residents, (#2).Findings: Review of resident #2's medical record revealed she was originally admitted to the facility on [DATE] and readmitted from an acute care hospital on 8/20/25. Her diagnoses included multiple sclerosis, major depressive disorder, anxiety and seizures. Additional diagnoses of bipolar disorder, brief psychotic disorder, and psychosis were added after resident #2's readmission on [DATE]. Review of resident #2's significant change in status Minimum Data Set (MDS) assessment with an Assessment Reference Date of 9/11/25 revealed a Brief Interview for Mental Status score of 15 out of 15 which, indicating intact cognition. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow appropriate hand hygiene and personal protective equipment (PPE) practices in accordance with infection control standards when assisting a resident with an intravenous (IV) infusion for 1 of 1 residents observed during the facility tour, from a total sample of 12 residents, (#5).Findings: Review of resident #5's medical record revealed she was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (brain dysfunction), type 2 diabetes, stroke, anemia, and weakness. Review of resident #5's comprehensive care plan identified a focus area related to a midline catheter in the right upper extremity for treatment of anemia. The goal of the care plan was for the resident to experience no complications associated with the IV access or its use through the next review date. On 10/23/25 at 12:09 PM, Licensed Practical Nurse (LPN) G exited resident #5's room wearing gloves on both hands. While outside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-09 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure implementation of policies to the extent of including thorough monitoring of previously identified areas of concern and adequately tracking performance to ensure prior improvement measures were realized and sustained. Findings: Review of the facility's Quality Assurance and Performance Improvement (QAPI) Program policy, undated revealed objectives which included to Establish systems through which to monitor and evaluate corrective actions. The Implementation section described the process in which the QAPI plan identified and corrected deficiencies. The key components included developing and implementing corrective action or performance improvement activities and monitoring or evaluating the effectiveness of the corrective action, revising when necessary. The facility had deficiencies at F842 in complaint surveys conducted on 12/14/23 and 10/16/24 for non-compliance with the medical record and accuracy of documentation. Review of the Statement of Deficiencies and Plan of Correction form for the survey conducted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-09 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to provide a written discharge summary and list of medications for 1 of 2 residents reviewed for discharge status, of a total sample of 7 residents, (#2).Findings: Cross Reference F842 Review of resident #2's medical record revealed he was readmitted to the facility on [DATE] with diagnoses including nontraumatic subacute subdural hemorrhage (brain bleed), chronic obstructive pulmonary disease, type 2 diabetes, repeated falls, speech and language deficits, abnormalities of gait and mobility, and difficulty walking. Review of resident #2's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 5/11/25 revealed a Brief Interview for Mental Status score of 15/15 indicating intact cognition. The MDS assessment showed the resident participated in the assessment, and there was an active discharge plan for return to the community. The assessment also reflected a referral to a Local Contact Agency had not been made because the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-09-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to accurately document the discharge plan and disposition in the medical record; and the Activities of Daily Living (ADLs) for 1 of 2 residents reviewed for discharge status and ADLs, of a total sample of 7 residents, (#2). Findings:Cross Reference F628 Review of resident #2's medical record revealed he was readmitted to the facility on [DATE] with diagnoses including nontraumatic subacute subdural hemorrhage (brain bleed), chronic obstructive pulmonary disease, type 2 diabetes, repeated falls, speech and language deficits, abnormalities of gait and mobility, and difficulty walking. Review of resident #2's quarterly Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 5/11/25 revealed the resident participated in the assessment, and there was an active discharge plan for return to the community. Review of the Discharge MDS assessment with ARD of 7/06/25 revealed a planned discharge home, return not anticipated. Review of resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report possible neglect for 1 of 3 residents reviewed for neglect, of a total sample of 4 residents, (#1). Findings: Review of the medical record revealed resident #1, an [AGE] year old female was admitted to the facility from an acute care hospital on 7/12/24 with diagnoses including acute respiratory failure, sepsis (blood infection), primary thrombocytopenia (slow blood clotting), urinary tract infection (UTI), muscle weakness, major depressive disorder, dementia with behavioral disturbance, need for assistance with personal care, and difficulty in walking. Hospital medical records dated 10/05/24, indicated resident #1 sustained a fall with a head injury that required emergency transport to the hospital. While at the hospital, the resident received emergency physician assessments, monitoring, treatment, diagnostic laboratory blood work, prescription medication orders, and Computed Tomography (CT) imaging. The CT imaging found the resident sustained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate and identify possible neglect for 1 of 3 residents reviewed for neglect, of a total sample of 4 residents, (#1). Findings: Review of the medical record revealed resident #1, an [AGE] year old female was admitted to the facility from an acute care hospital on 7/12/24 with diagnoses including acute respiratory failure, sepsis (blood infection), primary thrombocytopenia (slow blood clotting), urinary tract infection (UTI), muscle weakness, dementia with behavioral disturbance, need for assistance with personal care, and difficulty in walking. Hospital records dated 10/05/24, revealed resident #1 sustained a fall with a head injury that required emergency transport to the hospital. While at the hospital, the resident received emergency physician assessments, monitoring, treatment, diagnostic laboratory blood work, prescription medication orders, and imaging. Review of the most recent Minimum Data Set admission 5-day assessment with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 3 residents reviewed for administration had a complete and readily accessible medical record, of a total sample of 4 residents, (#1). Findings: Review of the medical record revealed resident #1, an [AGE] year old female was admitted to the facility from an acute care hospital on 7/12/24 with diagnoses including acute respiratory failure, sepsis (blood infection), primary thrombocytopenia (slow blood clotting), urinary tract infection (UTI), muscle weakness, dementia with behavioral disturbance, need for assistance with personal care, and difficulty in walking. On 10/15/24 at 10:39 AM, Licensed Practical Nurse (LPN) H said nurses reviewed residents' (Emergency Room) ER and hospital records to implement follow up needs, alert physicians, and obtain orders. The LPN explained hospital records were placed in an upload bin at the nurse's station for Medical Records personnel to scan to the electronic health record (EHR). On 10/15/24 at 2:36 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-02 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services, consistent with professional standards of practice, to ensure proper acquisition and administration of routine medication; and failed to appropriately dispose of discontinued medication to promote medication safety, for 1 of 2 residents reviewed for hospitalization, out of a total sample of 43 residents, (#547). Findings: Review of the medical record revealed resident #574, a [AGE] year-old female, was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a brain disorder) and liver cirrhosis. The resident was discharged to the hospital on 6/20/24. According to the American College of Gastroenterology, Cirrhosis of the liver refers to scarring of the liver which results in abnormal liver function. One of the symptoms associated with cirrhosis is hepatic encephalopathy caused by decreased filtration of toxins from the blood. The resulting buildup of poisons such as ammonia in the brain can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-02 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and a palatability test, the facility failed to serve palatable food at the appropriate temperature to residents in two of five halls, (300 and 600), in the facility. Findings: On the Recertification survey from 7/29/24 to 8/01/24 several residents on the 300 and 600 halls complained about cold food to the surveyors: On 7/29/24 at 11:06 AM, resident #105 stated the food was often cold, especially the eggs. On 7/29/24 at 12:38 PM, resident #104 stated the meals were sometimes late, which could cause food to be cold. On 7/30/24 at 11:00 AM, resident #79 described he often had cold food during his meals. On 7/30/24 at 11:44 AM, resident #37 complained breakfast was consistently cold and said other residents complained about the cold food too. Per the meal times posted at each nurse's station, the dining room and contained in the admission packet, the first lunch tray was scheduled to be sent out of the kitchen at 11:45 AM to the first hall to be served. The 600 hall was the last hall in the facility to be served meal trays out of the five dining areas.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the recommended restorative care to provide a splint application to prevent the potential for worsening of contractures for 1 of 2 residents reviewed for mobility/range of motion, of a total sample of 43 residents, (#85). Findings: Review of the medical record revealed resident #85 was admitted to the facility on [DATE] from the hospital. His diagnoses included spinal stenosis, muscle weakness, and rheumatoid arthritis. Resident # 85's Annual Minimum Data Set (MDS) with an assessment reference date of 6/15/24 revealed the resident scored 14 out of 15 on the Brief Interview for Mental Status which indicated the resident did not have any cognitive impairment. The MDS assessment noted the resident had upper extremity impairment on both sides and required substantial/maximal assistance with upper body dressing. The MDS assessment also noted the resident did not exhibit behavior symptoms or rejection of care that was necessary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain oxygen flow rates as ordered by the physician for 1 of 2 residents reviewed for respiratory care, of a total sample of 43 residents, (#75). Findings: Review of the medical record revealed resident #75 was admitted to the facility on [DATE] from the hospital. His diagnosis included rhabdomyolysis, chronic respiratory failure with hypoxia, heart failure, muscle weakness, and chronic obstructive pulmonary disease (COPD). Resident # 75's admission Minimum Data Set (MDS) with an assessment reference date of 5/06/24 revealed the resident scored 15 out of 15 on the Brief Interview for Mental Status which indicated the resident did not have any cognitive impairment. The MDS assessment noted the resident required partial/moderate assistance with sit to stand transfer and upper body dressing and received oxygen therapy. The MDS assessment also noted the resident did not exhibit behavior symptoms or rejection of care that was necessary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-14 · tag F0895 — widespread
    Have a Compliance and Ethics Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to effectively communicate and implement the standards of its compliance and ethics program to promote ethical conduct, and failed to adequately enforce those requirements to deter violations and ensure the provision of quality care and promote the highest practicable well-being for resident #1 and all residents in the facility. Findings: Review of the facility's Compliance and Ethics Program Overview (2022) revealed the key corporate values of the operating organization were Performance, Integrity, and Transparency. The document indicated the program included a Code of Conduct, policies and procedures, education, monitoring, reporting noncompliance, disciplinary actions, and program oversight. Participation in the compliance and ethics program was mandatory for all staff and its goal was to improve the overall quality of care received by residents. The document read, The Facility strives to cultivate an environment of transparency.requires all of its…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nursing staff had the appropriate competencies and skill sets required to meet residents' needs as determined by assessments and indicated in the plans of care. Findings: Review of the Facility assessment dated [DATE] revealed the facility would admit and care for residents with common diseases including psychiatric, neurological, musculoskeletal, metabolic, and skin disorders. The document indicated staff would provide activities of daily living care, mobility and fall or fall with injury prevention services, incontinence care, toileting assistance, pressure injury prevention and care, nutrition services, and management of medical conditions. The Facility Assessment revealed the facility provided person-centered care such as providing family support, identifying risks and hazards, preventing abuse and neglect, and ensuring staff honored residents' preferences and routines. The facility's Staffing Plan showed the Assistant Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-14 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's administration failed to effectively utilize its resources to provide adequate education, support and oversight for the Nursing department to ensure residents received appropriate care and services according to the plans of care. Findings: 1. On 12/13/23 at 10:32 AM, the facility's Wound Nurse stated she was scheduled to work from Monday through Friday, and rounded with the wound care physician for the entire day on Mondays. She explained if a resident was admitted on a Friday, she would not do a skin assessment until the following Tuesday. The Wound Nurse stated her daily process was to identify any newly admitted resident and complete their skin assessments. She validated she had not been looking at residents who were re-admitted so the floor nurses did those skin evaluations. The Wound Nurse confirmed there was a resident who now had pressure injuries that she felt were present on admission, but probably missed by the floor nurse. She said,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its policy and procedures to prohibit abuse and neglect by not identifying, reporting, and investigating incidents and events to rule out abuse and/or neglect, and ensure the safety of 2 of 12 sampled residents, (#1 & #10). Findings: Review of the facility's policy and procedures for Abuse, Neglect, Exploitation, Misappropriation, Mistreatment, and Injury of Unknown Origin, revised October 2022, revealed residents had the right to be free from abuse and neglect. The document listed events that should be identified as potential abuse or neglect such as any indication of possible willful infliction to include unexplained bruising and failure to provide necessary care and services. Staff who heard of or witnessed these types of events were expected to report them to the Administrator, Supervisor and/or the Director of Nursing (DON). In order to protect residents, any staff member suspected of abusive behavior would be removed from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and/or implement person-centered care plan interventions that accurately reflected the plans of care and promoted the highest practicable well-being for 3 of 12 sampled residents, (#1, #9, and #12). Findings: 1. Review of the medical record revealed resident #1 was admitted to the facility on [DATE] with diagnoses including alcohol dependence with alcohol-induced persisting dementia and psychotic disorder with delusions, metabolic encephalopathy (brain dysfunction), Wernicke's encephalopathy (a neurological disorder associated with alcohol abuse), mini-stroke, alcoholic liver disease, and convulsions. The Minimum Data Set (MDS) Quarterly assessment with assessment reference date of 11/10/23 revealed resident #1 had a Brief Interview for Mental Status score of 14 which indicated he was cognitively intact. The document showed the resident did not reject evaluation or care that was necessary to achieve his goals for health and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to effectively implement the discharge planning process to arrange necessary post-discharge care and services for 1 of 3 residents reviewed for discharge planning, out of a total sample of 12 residents, (#4). Findings: Review of the medical record revealed resident #4 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease, generalized muscle weakness, unsteadiness on his feet, osteoarthritis, and cognitive communication deficit. Resident #4 was discharged from the facility on [DATE]. The Minimum Data Set (MDS) Discharge - Return Not Anticipated assessment with assessment reference date of [DATE] revealed resident #4 had a Brief Interview for Mental Status score of 6 which indicated severe cognitive impairment. The resident required set-up to supervision assistance for activities of daily living and transfers, and he used a wheelchair for mobility. Resident #4 received Occupational, Physical, and Speech Therapy services from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide activities of daily living (ADL) care for 2 of 6 residents reviewed for ADL care out of a total sample of 12 residents, (#9 & #10). Findings: 1. Review of the medical record revealed resident #9 was admitted to the facility on [DATE] with diagnoses including Parkinson's Disease, viral pneumonia, adult failure to thrive, generalized muscle weakness, and unsteadiness on his feet. The Minimum Data Set (MDS) admission assessment with assessment reference date of 10/10/23 revealed resident #9 had clear speech, was able to communicate his needs and wants, and had no issues with comprehension. The MDS assessment showed the resident did not reject evaluation or care that is necessary to achieve the resident's goals for health and well-being. The resident used a walker or wheelchair and required moderate assistance for mobility. The document showed he needed substantial assistance from staff for toileting hygiene and moderate assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to promote skin integrity and prevent the development of an avoidable pressure ulcer for 1 of 3 residents reviewed for pressure ulcers, out of a total sample of 12 residents, (#10). Findings: Review of the medical record revealed resident #10 was admitted to the facility on [DATE] with diagnoses including prostate cancer, dementia, and insomnia. Review of the admission Nursing Evaluation dated 12/01/23 revealed resident #10 required assistance with activities of daily living (ADLs) including bed mobility, transfers, grooming, hygiene, and toileting. The skin evaluation indicated the admission nurse noted the resident's skin was intact, with no rashes discolorations, scars, decubitus ulcers or questionable markings. The National Pressure Injury Advisory Panel defines a pressure injury or decubitus ulcer as localized damage to the skin and underlying soft tissue usually over a bony prominence.The injury can present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a secure environment and provide adequate supervision to prevent unauthorized, unsupervised egress from the facility and the safety of its property, for 1 of 3 residents reviewed for elopement risk, (#1); and failed to ensure a post-fall approach was implemented to prevent further injuries for 1 of 5 residents reviewed for falls, (#10), out of a total sample of 12 residents. Findings: 1. Review of the medical record revealed resident #1 was admitted to the facility on [DATE] with diagnoses including alcohol dependence with alcohol-induced persisting dementia and psychotic disorder with delusions, metabolic encephalopathy (brain dysfunction), Wernicke's encephalopathy (a neurological disorder associated with alcohol abuse), mini-stroke, alcoholic liver disease, and convulsions. The Minimum Data Set (MDS) Quarterly assessment with assessment reference date of 11/10/23 revealed resident #1 had a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate care and services to prevent complications related to tube feedings for 1 of 1 resident reviewed for tube feeding, out of a total sample of 12 residents (#11). Findings: Review of the medical record revealed resident #11 was admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included stroke with left side weakness and paralysis, dysphagia or difficulty swallowing, protein-calorie malnutrition, and gastrostomy. A gastrostomy is a surgical procedure in which a tube is inserted directly into the stomach through an incision in the abdomen wall. The tube is used to provide feeding or medications (retrieved on 12/28/23 from www. medical-dictionary.thefreedictionary.com/gastrostomy) A Minimum Data Set (MDS) Significant Change in Status assessment with assessment reference date of 11/08/23 revealed resident #11 had severely impaired cognitive skills for daily decision making and altered level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to maintain a medical record that accurately documented behaviors for 1 of 3 residents reviewed for elopement risk, out of a total sample of 12 residents, (#1). Findings: Review of the medical record revealed resident #1 was admitted to the facility on [DATE] with diagnoses including alcohol dependence with alcohol-induced persisting dementia and psychotic disorder with delusions, metabolic encephalopathy (brain dysfunction), Wernicke's encephalopathy (a neurological disorder associated with alcohol abuse), mini-stroke, alcoholic liver disease, and convulsions. The Minimum Data Set (MDS) Quarterly assessment with assessment reference date of 11/10/23 revealed resident #1 had a Brief Interview for Mental Status score of 14 which indicated he was cognitively intact. He had no functional limitation in range of motion, did not use a mobility device, and ambulated independently. Review of the medical record revealed resident #1 had a care plan for elopement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the medical record revealed resident #207 was admitted to the facility on [DATE]. She was on hospice services for congestive heart failure and had additional diagnoses including fibromyalgia, a history of cerebral infarctions with left sided weakness, asthma, and anxiety. On 7/12/22 at 5:45 PM, resident #207 was observed resting in bed. She had multiple, long, light and dark colored facial hairs located on and under her chin, above her upper lip in the shape of a mustache, and beneath her bottom lip. The facial hairs measured approximately 1/4 inch to 3/4 inch long. On 7/13/22 at 12:30 PM, resident #207's long, facial hairs were unchanged. On 7/14/22 at 11:15 AM, resident #207 was in her room with a family member. The facial hairs noted on the previous two days were still present. The resident stated she did not like the facial hair and when at home she usually removed them with tweezers. The family member explained the resident could no longer do as much for herself after the strokes she suffered.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food stored in the kitchen's walk-in refrigerator was appropriately labeled and dated. Findings: On 7/11/22 at 10:30 AM, during observation of the kitchen's walk-in refrigerator with the Dietary Manager and Registered Dietitian (RD), an unlabeled, heavy, clear plastic container with a green lid contained chopped onions was identified. A square, metal pan covered with plastic wrap that contained multiple sausages was also unlabeled. A large, heavy clear plastic container that contained 8 quarts of lemonade, a clear plastic container with 10 quarts of ice tea and a clear plastic container with 10 quarts of fruit punch were all noted to have no labels. The Dietary Manager explained all containers in the refrigerator should be labeled with the name of the food product and dated. Two disposable foil pans covered with aluminum foil contained macaroni and cheese and neither container was labeled or dated. The Dietary Manager said, All food products not in original packaging is required to be labeled and dated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan for Activities of Daily Living (ADLs) for 1 of 3 residents reviewed for ADLs of a total sample of 40 residents, (#36). Findings: Clinical record review revealed resident #36 was an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included fracture of the right femur, squamous cell carcinoma of the skin, scalp, and neck, generalized muscle weakness, and dementia. Review of the resident's admission Minimum Data Set (MDS) assessment with assessment reference date (ARD) of 5/20/22 revealed the resident's cognition was moderately impaired with a Brief Interview for Mental Status score of 10/15. The assessment indicated the resident required extensive assistance with physical assistance from one person for bed mobility, transfers, dressing, and personal hygiene. She had functional limitation in range of motion to one lower extremity, and was frequently incontinent of bladder and bowel.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan meeting was scheduled in a timely manner to allow the resident and/or resident representative involvement in developing comprehensive, person-centered plans of care for 2 of 3 residents reviewed for participation in care planning, of a total sample of 40 residents, (#71 & #70). Findings: 1. Clinical record review revealed resident #71 was admitted to the facility on [DATE], with diagnoses including influenza and Alzheimer's disease. The resident's admission Minimum Data Set (MDS) assessment with assessment reference date (ARD) of 6/18/22 revealed the resident's cognition was severely impaired with a Brief Interview for Mental Status (BIMS) score of 7/15. The assessment indicated the resident required extensive assistance from one person for bed mobility and toilet use. The resident required limited assistance with transfers, dressing, and personal hygiene. On 7/11/22 at 11:46 AM, resident #71's responsible party stated during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain a physician's order for oxygen (O2) therapy for 1 of 2 residents reviewed for O2 therapy, of a total sample of 40 residents, (#165). Findings: Review of the medical record revealed resident #165 was admitted to the facility on [DATE] with diagnoses including sepsis, pneumonia, acute respiratory failure, emphysema, and chronic obstructive pulmonary disease. Observations on 7/12/22 at 9:57 AM and on 7/13/22 at 11:28 AM showed resident #165 received O2 at 3 liters per minute (LPM) via nasal cannula. Review of the resident's clinical record revealed no physician's order for O2 therapy. Review of the resident's O2 Sats or O2 saturation level summary for the period 7/05/22 to 7/14/22 revealed the resident's O2 saturation level was monitored while the resident received O2 on 7/05/22, 7/07/22, 7/08/22, 7/10/22,7/11/22, 7/12/22, 7/13/22, and 7/14/22. On 7/14/22 at 12:18 PM, Licensed Practical Nurse (LPN) F stated he was the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to honor meal preferences for 2 of 10 residents reviewed for food out of a total sample of 40 residents, (#50 & #105). Findings: 1. Review of resident #50's medical record revealed she was admitted to the facility on [DATE] with diagnoses of Diabetes Mellitus, Hyperlipidemia and Gastroesophageal Reflux Disease (GERD) and Iron Deficiency Anemia. She was cognitively intact and independent with eating. Review of her physician's orders documented a Consistent Carbohydrate (CCHO), regular texture, thin consistency with No Added Salt (NAS) diet. On 7/11/22 at 1:55 PM, resident #50 stated all her meals were cold and she did not receive the meals she ordered. The resident said, This is very frustrating. On 7/12/22 at 5:47 PM, resident #50's meal consisted of chicken, cubed potatoes and a mix of broccoli and cauliflower which she had not eaten. Resident #50 explained she continuously wrote No vegetables on the meal slip, but she kept getting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-12-14 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post required nurse staffing information daily, to ensure accurate and comprehensive data was accessible to residents and/or visitors. Findings: On 12/10/23 at 9:50 AM, during tour of the facility, nurse staffing information was posted on a column to the right of the reception desk in the lobby. The document was dated 12/08/23. Receptionist F stated she was not familiar with the nurse staffing hours form posted on the wall. She stated she only knew there was a form with staff names and unit assignments that was kept in an acrylic holder on the counter behind the reception desk. On 12/10/23 at 10:26 AM, the Administrator was informed the form posted with required nurse staffing hours was dated Friday, 12/08/23. She stated the receptionist was responsible for posting the current form with nurse staffing hours on Saturdays and Sundays. On 12/10/23 at 10:30 AM, Receptionist F reiterated, I have never been told anything about that staffing paper. On 12/12/23 at 9:30 AM, the facility's Staffing Coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$93,438 in federal fines across 2 penalties.

  • $55,900 — penalty dated 2024-10-16
  • $37,538 — penalty dated 2024-08-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ASTON HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.7-0.7 vs chain
Health inspection 1 of 52.5-1.5 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 37 homes this chain runs (chain average 2.7★, per CMS)
1 of 5Crescent Health And Rehabilitation CenterSarasota, FL 1 of 5Kensington Gardens Rehab And Nursing CenterClearwater, FL 1 of 5Nursing & Rehabilitation Center Of New Port RicheyNew Port Richey, FL 1 of 5Oak Haven Rehab And Nursing CenterAuburndale, FL 1 of 5Vero Beach Care CenterVero Beach, FL 2 of 5Baya Pointe Nursing And Rehabilitation CenterLake City, FL 2 of 5Capri Health And Rehabilitation CenterVenice, FL 2 of 5Creekside Health And Rehabilitation CenterSarasota, FL 2 of 5Fairway Oaks CenterTampa, FL 2 of 5Flagler Health And Rehabilitation CenterBunnell, FL 2 of 5Haines City Rehabilitation And Nursing CenterHaines City, FL 2 of 5Highlands Lake CenterLakeland, FL 2 of 5Indian River CenterWest Melbourne, FL 2 of 5North Port Rehabilitation And Nursing CenterNorth Port, FL 2 of 5Pensacola Nursing & Rehabilitation CenterPensacola, FL 2 of 5Riverwood CenterJacksonville, FL 2 of 5Sandgate Gardens Rehab And Nursing CenterFort Pierce, FL 2 of 5Sea Breeze Rehab And Nursing CenterVero Beach, FL 2 of 5Tierra Pines CenterLargo, FL 2 of 5Winter Garden Rehabilitation And Nursing CenterWinter Garden, FL 3 of 5Cedarbrook Health And Rehabilitation CenterFort Myers, FL 3 of 5Coquina CenterOrmond Beach, FL 3 of 5Eagleridge Health And Rehabilitation CenterFort Myers, FL 3 of 5Fouraker Hills Rehab And Nursing CenterJacksonville, FL 3 of 5Hillside Health And Rehabilitation CenterZephyrhills, FL 3 of 5Oakpark Health And Rehabilitation CenterPalm Harbor, FL 4 of 5Bridgeview CenterOrmond Beach, FL 4 of 5Coastal Health And Rehabilitation CenterDaytona Beach, FL 4 of 5Debary Health And Rehabilitation CenterDebary, FL 4 of 5Fernandina Beach Rehabilitation And Nursing CenterFernandina Beach, FL 4 of 5Island Lake CenterLongwood, FL 4 of 5Meadowpark Health And Rehabilitation CenterDunedin, FL 4 of 5Parkside Health And Rehabilitation CenterDeland, FL 4 of 5Ruleme CenterEustis, FL 4 of 5Seaside Health And Rehabilitation CenterDaytona Beach, FL 5 of 5Bayview CenterEustis, FL 5 of 5Osprey Point Nursing CenterBushnell, FL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VIERA OPERATING HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/09/2021
VIERA MARGATE MEZZ BORROWER LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 12/09/2022
WILDES, DONNAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/28/2025
AUDAIN, MYCOLLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2025
HALL, TANYAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/26/2024
LANIER, ASHLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/15/2025
PATEL, GAURANGIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2022
ASTON HEALTHCARE LLCOrganizationADP OF THE SNFsince 01/01/2022

CMS files one row per role, so the 12 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.0M
Net patient revenuemost recent cost report
+16.8%
Operating marginrevenue minus expenses
$2.6M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 39%Medicare 35%Other / private 26%

This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$359per resident / day
operating cost
$10,922per month
≈ monthly operating cost
$432per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106123. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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