Pensacola Nursing & Rehabilitation Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 38 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 44.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 109.3 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.15 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.55 on weekdays — 9% thinner on weekends. RN hours go from 0.76 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 67% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.

• Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, review of the facility's policy and education, and review of Florida Administrative Code, the facility failed to ensure that residents who required ileostomy services received such care consistent with professional standards of nursing practice for 2 of 2 residents reviewed for ileostomy care (Resident #1 and #2).The findings included:On 06/24/2025 at approximately 8:30 AM, an initial tour of the facility was conducted. Resident #1 and Resident #2 were identified as having ileostomies (a surgical procedure that diverts digestive waste out of the body by connecting the lowest part of the small intestine (the ileum) to an opening in the abdominal wall, by passing the colon).A review of Resident #1 medical record revealed he was first admitted to the facility on [DATE]. His medical history was significant for an ileostomy. Resident #1 had multiple hospitalizations and was last readmitted to the facility on [DATE]. Review of his Minimum Data Set (MDS) revealed…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
• Potential for harm · Dcited before2026-06-25 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow acceptable nationally accepted infection prevention and control standards including proper use of Personal Protective Equipment (PPE) to prevent the spread of infections for 2 of 2 residents observed for direct resident care (Resident#1, #5).The findings included:On 06/24/2026 at approximately 8:42 AM, an observation was made of Resident #1's room. An Enhanced Barrier Precaution (EBP) sign was posted on the outside of the room door. While touring the room, it was noted that multiple used enteral feeding syringes were present in the room in undated bags (Photographic evidence obtained). During this observation, Staff A, Registered Nurse (RN), entered the room and donned gloves. Staff A refilled the empty hydration bag and used one of the open, undated syringes to flush Resident #1's peg tube (a flexible feeding tube which is surgically placed through the abdominal wall directly into the stomach). Staff A then reconnected the tube…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has no plan of correction
• Potential for harm · D2026-04-09 · tag F0550 — failed to protect resident dignity and rights — isolated
  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, record reviews, policy review, and a review of the Resident Council minutes, the facility failed to uphold resident rights and dignity by not knocking and announcing staff presence before entering the rooms of two residents (Resident #23 and Resident #37). The findings include:On 04/07/2026 at 12:35 PM during observation and interview with Resident #23, Staff P, Certified Nursing Assistant entered Resident #23's room and passed the partially pulled privacy curtain by Resident #23's bed and turned and walked back out of the room. Staff P re-entered the room within a few seconds and knocked on the door and entered stating I have your lunch. On 04/07/2026 at 9:50 AM, at the suggestion of Resident #23, a telephone interview was performed with the local Long Tem Care Ombudsman. The Ombudsman revealed she visited Resident #23 last week and observed three occurrences of staff members coming into Resident #23's room without knocking or announcing themselves. The Ombudsman stated this was a concern for Resident #23, so she informed the facility's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-09 · tag F0552 — isolated
  Ensure that residents are fully informed and understand their health status, care and treatments.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to inform residents of care and treatment prior to the start of care and treatment of psychotic medication for 2 out 5 residents reviewed for general consent to treat (Resident # 12 and #37).The findings include:A record review was conducted for Resident #12. Resident #12 was readmitted to the facility following a hospital stay on 2/12/26 with the diagnoses including major depressive disorder, anxiety, bipolar disorder, and insomnia. Resident #12's medical record revealed they had a brief interview for mental status score of 15, which meant she was cognitively intact. Review of Resident #12's physician orders revealed that Resident #12 was taking Paroxetine Mesylate daily for depression, Trazodone nightly for insomnia (psychotropic), Topiramate twice a day for bipolar disorder, and Hydroxyzine three times a day for anxiety. A review of Resident #12's Minimum Data Set, dated [DATE] indicated the use of antidepressant medications being used. The care…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to maintain required advance directive documentation for 2 of 35 sampled residents (Residents #37 and #114). The findings include: A record review was completed for Resident #37. This review revealed Resident #37 was a full code, but no advance directive education discussion sheet was available in the electronic medical record. Resident #37 had a plan of care, dated 2/10/26, which indicated she requested Full Code status. An interview was conducted with the Director of Nurses (DON) on 4/8/26 at 5:15 PM. She stated, We are unable to locate the admission documents, including [Resident #37's] consent for advance directives. During a record review of Resident #114, the electronic medical record contained no admission consent or advance directive documentation since admission on [DATE]. Requests for these documents were made to the Administrator on 4/7/26 at 10:44 AM and again during an interview with the Social Services Director on 4/7/26 at 12:57 PM.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a clean and comfortable environment for 2 of 29 sampled occupied resident rooms. (Rooms #201 and #206) The findings include: On 4/6/26 at approximately 12:30 PM, during the initial tour, occupied room [ROOM NUMBER]'s shower was observed with black grime on the tile walls and floors. The shower drain was covered with hair and a thick white substance. (Photographic evidence obtained)An interview conducted with room [ROOM NUMBER]'s occupant, who stated he had been using the shower in his room. The resident further stated he had asked the staff multiple times to clean it. On 4/7/26 at approximately 10:30 AM, an additional observation was made. The shower still had black grime on the tile walls and floors. The shower drain was still covered with hair and thick white substance.A follow up interview was conducted with the room's occupant, who stated he wanted to take a shower but wanted it cleaned first.On 4/7/26 at approximately 12:45…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-09 · tag F0585 — failed to handle grievances — isolated
  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based upon interview and record review, the facility failed to follow up on a grievance for 1 of 3 residents reviewed (Resident #40)The findings include: On 04/06/2026 at 12:13pm, an interview with Resident #40's sister was conducted. Resident #40's sister stated clothing items went missing in March and, when she reported it, she was informed a grievance would be completed and the facility would resolve the issue. She stated it had been about three weeks, and she has not heard the resolution.On 04/08/2026 at 2:07pm, an interview with the Social Services Assistant and the Director of Social Work was conducted. A review of the facility grievance logs from 01/28/2026 through 03/31/2026 was also conducted. There were no entries in the grievances logs regarding Resident #40. The Social Services Assistant stated she was not aware of a grievance filed by the sister of Resident #40. There was no grievance log for April 2026. The Social Services Assistant stated she still needs to make the April log. The Director of Social Work stated they could not locate a grievance form regarding Resident…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive care plan for 2 of 2 residents sampled for indwelling urinary catheters (Residents #10 and #122) and 1 of 2 residents reviewed for falls (Resident #11).The findings include: On 4/6/26 at approximately 1:14 PM observations were made of the indwelling urinary catheters for Resident #10 and Resident #122. A review of Resident #10's clinical record revealed they were admitted to the facility on [DATE]. Further review revealed Resident #10 had an active physician's order for a Foley catheter. The Comprehensive Care Plan failed to include a care plan focus area for the indwelling urinary catheter or catheter care interventions. Review of Resident #122's clinical record revealed they were admitted to the facility on [DATE]. Further review revealed Resident #122 had an active physician's order for a Foley catheter. The Comprehensive Care Plan failed to include a care plan focus area for the indwelling urinary…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record reviews, the facility failed to carry out physician orders for 2 of 20 residents reviewed. (Resident #69 and #108)Observations of Resident #69 were conducted on 04/06/2026 at 12:30 PM and 4:30 PM, 04/07/2026 at 11:30 AM, 2:30 PM, and 4:30 PM, 04/08/2026 at 8:38 AM. During each of these observations, it was noted that Resident #69 had contractures to bilateral hands. Closer observation revealed no splints or braces were in place during these observations. A record review revealed a physician order for Splint/Brace application, Encourage and assist resident to participate with donning and doffing of Bilateral palm protectors' splint/brace. Bilateral Palm protectors to be used at all times except for ADLs and skin assessment. Monitor skin surfaces under device and notify physician of abnormal findings This order was initiated on 3/31/2026. Resident #69 also had a plan of care in place for skin impairment to left palm with the goal that she will be free from any skin impairment through review date and skin will show signs of healing without…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interviews and record reviews, the facility failed to provide treatment and services to 1 of 1 residents reviewed for pressure ulcers. (Resident #125) The findings include:A record review was conducted for Resident #125. Resident #125 was admitted to the facility on [DATE] with diagnoses including Sepsis due to EColi, Peripheral vascular disease, acquired absence of foot, and wound to right hip. Physician orders included Wound care to cleanse the right great toe with wound cleanser, paint with betadine every day shift (start date 3/13/26); Sacrum, cleanse with wound cleanser, apply barrier ointment and nystatin powder to wound bed every day shift (start date of 3/13/26); Wound Vac -apply wound care vac to right hip at 125mmhg. Cleanse area with normal saline, pat dry, apply wound vac 3 times a week and prn. every day shift on Monday, Wednesday, and Friday to right hip (start date of 3/11/26); Apply skin prep to bilateral heels as tolerated every shift for 14 days (start date of 3/7/26). A plan of care…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ASTON HEALTH — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in FL