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The Waterview Woods LLC

601 Grant Avenue, Eveleth, MN 55734 · For profit - Corporation · 65 certified beds · (218) 744-9800 Medicare & Medicaid certified

Call the home — (218) 744-9800 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 20232 actual-harm citations2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$55,269 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $55,269 in federal fines (most recent 2024-12-31)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS
Urgent care / clinic
505 S 12th Ave W · (800) 230-7526 · Call to confirm hours
Pharmacy
318 Grant Ave · (218) 744-2774 · Call to confirm hours
Grocery
623 Garfield St · (218) 744-1244 · Call to confirm hours
Park
222 Monroe St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.6%18.2%15.4%typical
Long-stay residents who lose too much weight9.1%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder4.0%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.6%2.6%2.0%better
Long-stay residents with depressive symptoms5.0%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.2%4.0%3.3%worse
Long-stay residents whose ability to walk worsened18.5%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.2%12.5%18.9%typical
Long-stay residents given the seasonal flu vaccine94.5%96.1%95.3%typical
Long-stay residents with pressure ulcers8.7%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control18.6%24.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.0%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine73.6%82.7%79.4%typical
Short-stay residents rehospitalized after admission25.7%23.5%22.6%worse
Short-stay residents with an outpatient ER visit10.8%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.581.611.67typical
Long-stay outpatient ER visits per 1,000 resident days1.581.901.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.4%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
54.0%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 54.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.4%CMS range 46.7–76.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 5.8–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.2–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.26
RN hours/ resident / day
0.92
LPN hours/ resident / day
1.75
Aide hours/ resident / day
2.94
Total nurse hours/ resident / day
0.02
RN hoursweekends
50.0%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 65 beds and averages 50.8 residents a day — about 78% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.26 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.59 hrs/resident/day on weekends vs 3.08 on weekdays — 16% thinner on weekends. RN hours go from 0.36 to 0.02 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-11-20)
6
at the previous standard inspection (2024-10-24)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 14 most serious are shown; the remaining 25 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to properly assess, care plan, and ensure the correct sling was used during transfers for 1 or 1 resident (R1) reviewed for mechanical lift transfers. The resident was transferred using a ceiling lift with a reported toileting sling (a sling which does not cover the buttocks) of unknown size, fell out of the sling during the transfer, and sustained a laceration to the back of head. The deficient practice was identified as an immediate jeopardy (IJ) situation, however, the provider had implemented corrective action prior to the investigation, therefore, the deficiency was issued as past non-compliance. The IJ began on 12/22/24 at 8:10 p.m., when R1 was transferred with a ceiling lift using a reported toileting sling of unknown size. R1 slipped out of the sling during the transfer which resulted in R1's head hitting the ground and sustaining a laceration to the back of the head. The administrator and director of nursing (DON) were informed of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2024-10-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a resident with an allergy to shellfish was not served shellfish for 1 of 1 resident (R209) reviewed for food allergies. The resident was fed a dinner containing shellfish, had an allergic reaction, and was sent to the emergency department (ED) for treatment. The deficient practice was identified as an immediate jeopardy (IJ) situation, however, the provider had implemented corrective action prior to the investigation, therefore, the deficiency is issued as past non-compliance. The IJ began on 10/13/24 at 5:15 p.m. when R209 was served, and consumed, shrimp. R209 complained of numbness of the tongue and lips and was sent to the ED for treatment of allergic reaction. The administrator and director of nursing (DON) were informed of the IJ on 10/24/24 at 11:13 a.m. The facility implemented corrective action on 10/14/24, prior to the start of the survey, therefore, was past non-compliance. Findings include: R209's undated face sheet identified he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-02-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to notify the provider, monitor, determine root cause and revise interventions to address pressure ulcers for 1 of 2 residents (R21) reviewed who was at risk for pressure ulcer development/deterioration. The facility's failure resulted in harm when R21 developed 2 pressure ulcers, one that deteriated to a stage 3 and another to a stage 4. In addition, R1 had documented redness and skin breakdown to the buttocks area and a right heel wound that both deteriorated to unstageable pressure ulcers. Findings include: The National Pressure Ulcer Advisory Panel (NPUAP) definition of a stage 3 pressure ulcer included: Full-thickness loss of skin, in which adipose (fat) is visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough and/or eschar may be visible. The depth of tissue damage varies by anatomical location; areas of significant adiposity can develop deep wounds. Undermining and tunneling may occur.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to promptly obtain opioid medication and failed to notify the physican to prevent opioid withdrawal for 1 or 1 residents (R13) reviewed for pain management. This practice resulted in a significant medication error and actual harm when R13 did not receive opioid medication for 7 consecutive days resulting in R13 being sent to the emergency room to receive care for acute opioid withdrawal. Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], identified R13 was cognitively intact and reported almost constant pain, which limited ability to sleep and complete day to day activities. MDS diagnoses included neurofibromatosis type 2 (growth of noncancerous tumors in the nervous system), long term (current) use of opiate analgesic, and paraplegia. R13's elder care visit summary dated 1/2/2024, identified R13 was prescribed 4 milligrams (MG) of oral hydromorphone (opioid medication) every 4 hours as needed for pain. R13 was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-20 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure a registered nurse (RN) was scheduled for a minimum of eight hours a day. This had the potential to affect all 55 residents who resided at the facility.Findings include:Review of the facility Staffing Schedules dated 4/1/25 through 6/30/25, revealed there was no RN coverage for the following dates: 4/5/25, 4/6/25, 4/13/25, 4/20/25, 5/3/25, 5/4/25, 5/10/25, 5/11/25, 5/17/25, 5/24/25, 5/31/25, 6/1/25, 6/7/25, 6/8/25, 6/14/25, 6/15/25, 6/21/25, 6/22/25, 6/28/25 and 6/29/25.Review of the facility Condensed Employee Time Detail for the following dates identified a lack of RN coverage: 4/5/25, 4/6/25, 4/13/25, 4/20/25, 5/3/25, 5/4/25, 5/10/25, 5/11/25, 5/17/25, 5/24/25, 5/31/25, 6/1/25, 6/7/25, 6/8/25, 6/14/25, 6/15/25, 6/21/25, 6/22/25, 6/28/25 and 6/29/25.During an interview on 11/19/25 at 3:30 p.m., licensed practical nurse (LPN)-B stated she normally worked night shifts. There was usually one licensed staff with two nursing assistants in the building. There may be another nursing assistant that would float between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to follow a self-administration of medication (SAM) form which indicated the resident should not self-administer medications. The facility also failed to have a provider order to self-administer medications and to keep medications at bedside. Lastly the facility failed to appropriately assess a resident with memory and decision-making concerns that was allowed to self-administer medications. This effected 2 of 3 (R25, R29) residents reviewed for self-administration of medications.Findings include R25's quarterly Minimum Data Set (MDS) dated [DATE], indicated R25 had mild cognitive impairment. Diagnoses included atrial fibrillation and sepsis. R25's care plan dated 10/21/24, identified R25 chose to self-administer oral medications left at bedside after setup by nursing. The goal was for the resident to safely administer medications set up by nursing and left at bedside per provider orders. Interventions included nursing to ensure medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide a bed hold notice for 1 of 1 resident (R2) reviewed for hospitalization. Findings include: R2's admission Minimum Data Set (MDS) dated [DATE], identified R2 was cognitively intact and had a diagnosis of stroke with left sided hemiplegia (paralysis that affects one side of the body). R2's Face Sheet dated 11/20/25, identified R2 was admitted on [DATE] and discharged to an acute care hospital on [DATE]. R2's progress notes dated 11/9/25, identified R2 was transferred to a local hospital by Emergency Medical Services (EMS)(ambulance). The medical record lacked documentation a bed hold was given or discussed. R2's progress note dated 11/10/25, identified R2 called the facility and stated they were being transferred to a larger acute care hospital. The medical record lacked documentation a bed hold was give or discussed. During an interview on 11/20/25 at 12:12 p.m., the clinical manager (CM) stated when a resident was transferred to the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to revise resident care plans with updated interventions for 2 of 2 residents (R7, R63) reviewed for behaviors and transmission-based precautions (TBP). Findings include: R7: R7's annual Minimum Data Set (MDS) dated [DATE], identified R7 had diagnoses which included dementia and post-traumatic stress disorder. In addition, R7's MDS identified he was severely cognitively impaired and had verbal behaviors that were directed towards others. R7's care plan initiated on admission 8/25/25, did not address behaviors until 11/18/25. R7's nursing notes identified the following: 8/17/25 at 1:39 p.m., Resident came out to nurse's desk asking CNA (certified nursing assistant) for pain pill. CNA stated she will let nurse know. Resident stated you are fat you are too f fat to work here. CNA stated you can go wait in your room for the nurse and I will let her know you want a pain pill, have a great nite *. He then stated f* you and went back to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a resident's hearing devices were in use for 1 of 1 resident (R35) reviewed for communication and hearing. In addition, the facility failed to ensure the family member was kept updated on changes of condition for 1 of 1resident (R35) reviewed for change of condition.Based on observation, interview and document review, the facility failed to ensure a resident's hearing devices were in use for 1 of 1 resident (R35) reviewed for communication and hearing. In addition, the facility failed to ensure the family member was kept updated on changes of condition for 1 of 1resident (R35) reviewed for change of condition.Findings include:R35's quarterly Minimum Data Set (MDS) dated [DATE], identified R35 had diagnoses which included moderate difficulty with hearing and had hearing aids, mild cognitive function, depression, and anxiety. In addition, R35's MDS identified he was rarely/never understood and had memory problems.R35's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and document review, the facility failed to provide timely assistance with repositioning to prevent the worsening or development of pressure ulcers for 1 of 3 residents (R1) reviewed for pressure ulcers.Findings include:R1's quarterly Minimum Data Set (MDS) dated [DATE], identified she had diagnoses which included diabetes, morbid obesity, heart failure (a chronic condition where the heart can't pump enough oxygen rich blood to meet the body's needs), and pressure ulcer. In addition, R1's MDS identified her as cognitively intact and as having a pressure ulcer.R1's electronic medical record banner identified the following special instructions; elevation of lower extremities 4x (times) a day for 15 min (minutes) needs to be done every day.R1's care plan dated 12/20/24, identified R1 had an alteration in skin integrity to top of left foot, left heel, and buttock. Interventions included turn and reposition or reminders to offload every two to three hours and as needed.R1's Order Summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to implement interventions to prevent falls for 1 of 3 (R44) residents reviewed for falls.Findings include: R44's quarterly Minimum Data Set (MDS) dated [DATE] indicated R44 had moderative cognitive impairment. Diagnoses included alcohol dependence and delirium. R44's care plan dated 8/14/24, identified R44 was a fall risk related to dementia and safety. Interventions included wheelchair to be kept at bedside with brakes locked and auto-locking breaks on WC. Gripper socks were to be on when out of bed. On 11/17/2025 at 4:14 p.m., R44 was observed to self-transfer from the bed to the wheelchair. The wheelchair locks were not locked and R44 was wearing regular socks with his shoes lying on the floor. R44 was unsteady during transfer, leaned forward to grab the wheelchair and the wheelchair rolled backwards. R44 was able to grab both wheelchair arms and sit down before the wheelchair rolled away from R44. On 11/19/25 at 10:26 a.m., nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to monitor pain, provide non-pharmacological pain management, and consistently administer as needed pain medication to minimize pain for 1 of 1 resident (R61) who had pain. R61's admission Minimum Data Set (MDS) dated [DATE], identified R61 was cognitively aware and had diagnoses that included chronic obstructive pulmonary disease (COPD) (a progressive group of lung diseases that includes emphysema and chronic bronchitis, making it difficult to breathe due to airflow obstruction. Common symptoms are chronic cough, mucus, and shortness of breath, which worsen over time and are often exacerbated by smoking or exposure to irritants.), emphysema (a progressive group of lung diseases that includes emphysema and chronic bronchitis, making it difficult to breathe due to airflow obstruction. Common symptoms are chronic cough, mucus, and shortness of breath, which worsen over time and are often exacerbated by smoking or exposure to irritants.),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to make sure all medications in a resident room had active orders and were not expired. This affected 1 of 1 (R29) resident reviewed for medication storage.Findings include R29's quarterly Minimum Data Set (MDS) dated [DATE], indicated R29 was cognitively intact. Diagnoses included heart failure, depression and anxiety. R29's care plan lacked documentation related to creams at bedside and labeling requirements. R29's active order summary report dated [DATE], indicated an order for Diclofenac Sodium external gel 1% and Clotrimazole external cream 1%. The active order summary report lacked orders for any other medicated creams or lotions. On [DATE] at 4:18 p.m., a white basket with several tubes of medicated creams was observed in R29's room on the counter next to the bathroom and R29's other care items. On [DATE] at 2:40 p.m., a white basked with several tubes of medicated creams was again observed in R29's room on the counter next to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the consultant pharmacist recommendations were addressed for 1 of 5 residents (R1) reviewed for unnecessary medications.Findings include:R1's quarterly Minimum Data Set (MDS) dated [DATE], identified she had diagnoses which included diabetes, morbid obesity, heart failure (a chronic condition where the heart can't pump enough oxygen rich blood to meet the body's needs), and pressure ulcer. In addition, R1's MDS identified her as cognitively intact and as receiving insulin injections seven days of the week and receiving anti-psychotic medication.R1's care plan dated 12/20/24, identified a potential for psychotropic adverse drug reactions related to daily use of psychotropic medication. Interventions included monitoring for adverse drug reactions, medication review by pharmacist and medical provider, and updating the medical provider of efficiency of medications. R1's Order Summary Report identified the following order: 10/24/24, quetiapine 25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · Dcited before2025-11-20 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to correctly label a prescribed medication for 1 of 1 resident (R29) reviewed for medication labeling.Findings include R29's quarterly Minimum Data Set (MDS) dated [DATE], indicated R29 was cognitively intact. Diagnoses included heart failure, depression and anxiety. R29's care plan lacked documentation related to creams at bedside and labeling requirements. R29's active order summary report dated 5/14/25, indicated an order for Diclofenac Sodium external gel 1%, apply 4 grams (gr) to the lower back topically three times a day. On 7/16/25, an order for Diclofenac Sodium external gel 1%, apply 2 gr to shoulder was added. On 11/17/25 at 4:18 p.m., a tube of Diclofenac Sodium external gel 1% was observed on R29's nightstand. there was no labeling on the tube to indicate the resident name, directions for use, open date of expiration date. On 11/19/25 at 2:40 p.m., a tube of Diclofenac Sodium external gel 1% was again observed on R29's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to arrange dental services for a resident with broken teeth and possible cavities. This affected 1 of 2 (R44) residents reviewed for dental concerns.Findings include:R44's quarterly Minimum Data Set (MDS) dated [DATE] indicated R44 had moderative cognitive impairment. Diagnoses included alcohol dependence and delirium.R44's Oral/Dental Evaluation form dated 11/29/24, indicated there was plaque or debris in localized areas between the teeth. The form also indicated R44 had teeth broken and appears to have cavities. Halitosis (bad breath) was also present. R44's electronic medical record was reviewed from 11/29/24 to 11/19/25 and lacked documentation R44 was referred to dental for evaluation related to broken teeth and possible cavities. During an observation on 11/17/25 at 5:18 p.m., R44 was observed to have two broken teeth on the front lower tooth line. There were also areas of black and brown on various parts of his tooth to possibly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to establish a process for antibiotic review in order to determine appropriate indications and resistance for use of an antibiotic for 1 of 1 resident (R3).Findings include:R3's Quarterly Minimum Data Set (MDS) dated [DATE], identified R47 had a mild cognitive impairment and had diagnoses that included Parkinson's Disease, visual hallucinations, anxiety, and dementia.Cognitive Loss/Dementia Care Area Assessment (CAA) dated 3/5/15, identified R3 triggered for Cognitive Loss CAA on most recent assessment related to R3's BIMS score of 13. Per staff, R3 had short term memory deficits and was aware that she was in a nursing home. R3's cognitive skills for daily decision-making skills were moderately impaired. R3's diagnoses included Parkinsons Disease, atrial fibrillation (irregular heartbeat), congestive heart failure (CHF), Adult Failure to Thrive, and Hypertension (high blood pressure). R3's husband and daughter assisted with decision making. R3/family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure ceiling tiles were maintained in a safe manner for 1 of 1 resident (R49) reviewed for environment.Findings include:R49's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition. Diagnoses included hypertension, hyperlipidemia and renal insufficiency. During observation on 7/24/25 at 11:08 a.m. R3's bathroom had a missing ceiling tile that was over the toilet. There was a wet towel draped across the hole and drooping down, exposing the area above the ceiling tiles. There was noted free standing water on the toilet itself. The white towel was stained with brown discoloration along with the middle areas saturated with moisture.During an interview on 7/24/25 at 11:10 a.m. R3 stated the ceiling tile has been missing and the towel in place for at least a month. He was told it was because of a leak of some kind from the room on the second floor, right above R3's room.During an interview on 7/24/25 at 12:18 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure accurate doses of buprenorphine (an opioid pain medication) were administered to 1 of 3 residents (R1) investigated for a significant medication error.Findings include:R1's face sheet dated 7/24/25 indicated diagnoses included pathological fracture in neoplastic disease of left femur (left leg upper bone), malignant neoplasm of esophagus and aftercare for joint replacement.R1's medical record indicated R2 was cognitively intact.R1's physician orders dated 7/16/25, indicated an order for buprenorphine HCL sublingual 2mg tablet. Give 1mg (half a tab) under tongue three times a day.A picture of R1's medication card dated 7/16/25, showed an individual bubble packed 30-day card with 24 whole pills, one in each bubble. There were also 6 slots with holes to indicate 6 pills had been removed. The order on the card identified buprenorphine sub. 2 milligrams (mg). Place half a tab under tongue three times a day. Pharmacy to send full 2mg tablets. Nursing to cut to administer 1mg three times a day.R1's narcotic sign-out book…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to develop a comprehensive person-centered care plan based on the resident assessment which identified the type and size of sling required during transfers for 3 of 3 residents (R1, R3, R4) reviewed for mechanical lift use. Findings include: R1's fall incident report from 12/22/24 identified R1 was admitted to the facility on [DATE] with a primary diagnosis of chronic combined systolic and diastolic (congestive) heart failure (heart unable to pump enough blood to organs) and nonrheumatic aortic stenosis (narrowing of heart valve). R1's last brief interview for mental status (BIMS) was on 11/13/24 which showed moderate cognitive impairment. Incident report identified nursing assistant (NA)-A was transferring resident via ceiling lift from wheelchair to bed when R1 put her arms up which caused R1's upper body to slide through the sling. Licensed practical nurse (LPN)-B found R1 on the floor who was noted to have a bump that was bleeding on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-24 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review the facility failed to have 8 hours of continuous registered nursing coverage on a daily basis. This had the potential to affect all residents residing in the facility. Findings include: The Centers for Medicare and Medicaid Services' (CMS) Payroll Based Journal (PBJ) Staffing Data Report, identified during the third quarter of 2024 (4/1/24 - 6/30/24) the facility failed to have 8 hours of registered nurse (RN) coverage on the following dates: 4/6, 4/7, 4/20, 4/21, 4/27, 4/28, 5/19, 5/25, 5/26, 6/1, 6/2, 6/8, 6/9, and 6/22. During an interview on 10/24/24, at 2:28 p.m., the administrator confirmed the facility did not have 8 hours of continuous RN coverage on the dates identified on the PB&J report. The administrator stated it was important to have an onsite RN for 8 continuous hours every day for safety of the residents. The facility's scheduling policy and RN coverage policy was requested but not provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-24 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to offer and provide a substantive snack after dinner and before bedtime, when there were 15 hours between the evening and morning meals. This had the potential to affect all residents in the facility. Findings include: During interview on 10/23/24 at 11:45 a.m., cook (C)-A stated dietary staff bring snacks to the unit and restock fridges. C-A further stated nursing staff were responsible for giving snacks to the residents. R8's quarterly Minimum Data Set (MDS) dated [DATE] identified intact cognition and diagnoses of Parkinson's disease and type II diabetes mellitus. During a resident council meeting on 10/24/24 at 1:23 p.m., R8 stated there was no evening snack pass and further stated the kitchen closed at 7 p.m. each evening. R8 confirmed there was not a snack cart, and residents have to request a snack to get one. The unit fridges always have sandwiches but they are locked at night and they cannot get a snack without asking staff. During interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-24 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure staff properly utilized personal protective equipment (PPE) for 1 of 3 residents (R37) reviewed for enhanced barrier precautions (EBP). In addition, the facility failed to annually review the infection control policy and procedures, ensure a current list of reportable communicable diseases was a part of the program, perform infection surveillance of staff members, test staff members during a COVID-19 outbreak, and to provide evidence-based surveillance criteria to define infections to licensed nursing staff. This had the ability to affect all residents who reside at the facility. Findings for R37 include: R37's quarterly Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition and a diagnosis of post-colostomy (a surgery where part of the intestine is cut and reattached to form an opening on the abdomen where a collection bag holds the stool) status. R37 was dependent on staff for turning, repositioning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure provider orders and care plan interventions were followed for 1 of 2 residents (R37) reviewed for activities of daily living (ADLs). Findings include: R37's quarterly Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition and a diagnosis of dementia. R37 needed set up and clean up assistance with meals and was dependent for bed mobility and transfers. Provider orders dated 4/24/23, identified R37 was on a mechanical soft diet due to difficulty swallowing and chewing. R37's care plan dated 6/19/23, identified R37 was to eat meals with direct supervision and feeding assistance as necessary in the dining room, and had a mechanical soft diet with ground texture and thin liquids. On 10/21/24 at 3:06 p.m., R37 was lying in bed, with the head of bed up at about 30 degrees. R37 was slouched down in the bed so that his shoulders were about halfway down the head of the bed. There was an over-the-bed table at about the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess and obtain informed consent prior to resident bed rail use for 1 of 1 residents (R39) reviewed for bed rails. Findings include: R39's admission Minimum Data Set (MDS) dated [DATE], identified R39 had intact cognition and a diagnosis included hip fracture. R39 needed moderate assistance with rolling and repositioning. R39's undated care plan lacked information related to the use of bedrails. R39's medical record lacked an assessment for bed rail alternatives, entrapment risk, or informed consent for bed rail use. On 10/21/24 at 3:27 p.m., R39's bed was observed and there was a bedrail attached to the head of the bed on both sides. During an interview on 10/24/24 at 11:02 a.m., registered nurse (RN)-A stated if bed rails are needed, the resident would be assessed using the Bed Mobility Devise Evaluation form. The form included evaluation if resident ability to use, interventions utilized before bedrails, and fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-08 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review the facility failed to have 8 hours of continuous registered nursing coverage on a daily basis. This had the potential to affect all residents residing in the facility. Findings include: The Centers for Medicare and Medicaid Services' (CMS) Payroll Based Journal (PBJ) Staffing Data Report identified during the fourth quarter of 2023 (7/1/23 - 9/30/23) the facility failed to have 8 hours of registered nurse (RN) coverage on the following dates: 7/1, 7/4, 7/16, 7/23, 7/29, 7/30, 8/5, 8/12, 8/13, 8/26, 8/27, 9/2, 9/3, 9/4, 9/10, 9/16. 9/17, 9/23, 9/24. During an interview on 2/8/24, at 2:18 p.m. the director of nursing (DON) stated the facility did not have 8 hours of continuous RN coverage on the dates identified on the PB&J report. The DON stated it is important to have an onsite RN for 8 continuous hours every day for safety of the residents. The facility's Payroll-based Journaling policy was requested but not provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medications were safely stored in a secured area that prevented residents and unauthorized individuals access to the improperly stored medications. This deficient practice had the potential to affect all residents who received stock medications and/or any residents that had the physical ability enter the office and access the unsecured medications. Findings include: During an observation on 2/8/24 at 12:34 p.m., the following medications were located on a bookcase shelf just inside of the first-floor nurse manager office: -11 bottles of acetaminophen 325 mg -11 bottles of aspirin 81 mg -2 bottles of magnesium oxide 400 mg -Multiple bottles of Senna stool softener -2 bottles of milk of magnesium -Multiple bottles of vitamins and wound solution During an interview on 2/8/24 at 12:34 p.m., registered nurse (RN-A) stated the medications stored in the office were part of their facility stock medications for residents. The office door where the medications were located did not get locked. The door remained unlocked so other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were not left at bedside for 1 of 2 residents (R41) reviewed for safe self-administration of medications. Findings include: R41's quarterly Minimum Data Set (MDS) dated [DATE], indicated R41 was cognitively intact. R41's diagnoses included chronic obstructive pulmonary disease. R41's care plan intervention dated 8/13/23, indicated R41 was safe to self-administer oral medications after the nurse set the medications up. The care plan did not identify R41 as safe to self-administer or keep medications administered by the route of inhalation (such as an inhaler) at bedside. R41's Order Listing Report dated 2/8/24, indicated R41 had an order for Advair HFA inhalation aerosol 230-21 microgram/actuation aerosol inhaler (MCG/ACT) (Fluticasone-Salmeterol) two puffs inhale two times a day related to acute respiratory failure with hypoxia. Rinse mouth and expectorate after use. Orders did not include an order for self-medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to accurately assess and implement interventions for 1 of 1 resident (R21) reviewed for pressure ulcers. Findings include: R21's significant change Minimum Data Set (MDS) dated [DATE], identified R21 was cognitively intact. R21's diagnoses included cancer, hypertension, cerebrovascular accident, hemiplegia and seizure disorder. The MDS did not identify R21 had a pressure ulcer. R21's care plan dated 10/3/22, identified R21 had an alteration in skin integrity. Interventions included monitor skin integrity during cares, weekly skin checks by nursing, pressure redistribution mattress and cushion and monitor for skin breakdown and to report to MD or PA-C. These were started on 10/3/22. Then on 10/20/22 turn and reposition or reminders to offload every 2-3 hours was added. The care plan lacked any new interventions related to wounds since the following wounds were obtained. The following Weekly Skin Inspection forms were reviewed as followed: -On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to update the care plan after a change in assessment for 1 of 4 (R21) reviewed for pressure ulcers and 1 of 4 R25) reviewed for accidents. Findings include: R21's significant change Minimum Data Set (MDS) dated [DATE], indicated R21 was cognitively intact and had diagnoses of cancer, stroke and seizure disorder. R21 needed maximum assistance for repositioning. The Care Area Assessment (CAA) indicated urinary incontinence and pressure areas were a specific area of concern to address in daily cares. R21's care plan dated 10/3/22, indicated alteration in with a goal of skin breakdown would be resolved by next review. Interventions of monitor skin integrity daily during cares, weekly skin inspections, pressure redistribution mattress to bed and cushion to wheelchair and monitor for skin breakdown/notify provider were added on 10/3/22. On 10/20/22, turn and reposition or reminders to offload every 2-3 hours was added as an intervention. No other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure oral care and tube feeding orders were followed for 1 of 3 residents (R48) reviewed for provider orders. Findings include: R48's quarterly Minimum Data Set (MDS) dated [DATE], indicated R48 was cognitively intact. R48's Diagnosis Report dated 2/7/24, indicated R48's diagnoses included hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, and dysphagia following non-traumatic intracerebral hemorrhage. R48's undated careplan identified R48 was at risk for aspiration related to tube feeding. The following intervention were in place: monitor for signs/symptoms of aspiration and report to doctor, keep head of bed elevated at least 30 degrees during and for 1 hour after feeding, assess lung sounds every day while feeding tube present, monitor for signs of dyspnea and respiratory distress. The nutrition intervention risk identified R48 as having swallowing difficulty related to dysphagia which required NPO…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively reassess falls to determine possible causative factors in order to develop resident centered interventions to minimize the risk of further falls for 1 of 1 residents (R265) reviewed for falls. In addition, the facility failed to insure aspiration precautions were followed for 1 of 1 resident (R48) reviewed for aspiration. Findings include: R265's admission Minimum Data Set (MDS) assessment dated [DATE], identified R265 was severely cognitively impaired, required staff assistance for most activities of daily living (ADL), and used a walker or wheelchair for mobility. R265's diagnoses list dated 1/26/24 identified R265 had diagnoses of encephalopathy (syndrome of overall brain dysfunction), history of kidney cancer, and neurocognitive deficits (declines in cognitive performance). R265's care plan dated 1/29/24, identified R265 was at risk for falls with a history of a fall with fracture. R265's care identified interventions were to keep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure only trained licensed staff managed tube feeding care for 1 of 1 resident (R48) reviewed for competent care. Findings include: R48's quarterly Minimum Data Set (MDS) dated [DATE], indicated R48 was cognitively intact. R48's Diagnosis Report dated 2/7/24, identified diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, dysphagia following non-traumatic intracerebral hemorrhage, and dysarthria. R48's undated careplan identified R48 was at risk for aspiration related to tube feeding. The following interventions were in place: -Monitor for signs/symptoms of aspiration and report to doctor. -Keep head of bed elevated at least 30 degrees during and for 1 hour after feeding. -Assess lung sounds every day while feeding tube present. -Monitor for signs of dyspnea and respiratory distress. R48's Order Summary Report dated 2/7/24 included the following orders: -Osmolite 1.5 cal oral liquid, give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-08 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to discontinue administration of antidepressant medication as ordered for 1 of 5 residents (R7) reviewed for unnecessary medication use. Findings Include: R7's quarterly Minimum Data Set (MDS) dated [DATE], identified R7 was cognitively intact and receiving hospice care. R7's diagnoses inluded non-Alzheimer's dementia, depression, bipolar disorder, psychotic disorder, and encounter for palliative care. In addition, MDS identified R7 was taking antipsychotic, opioid, and antidepressant medications. Physician's order dated 1/9/24, stated to discontinue R7's Remeron (an antidepressant medication). R7's medication administration record (MAR), identified R7 had been administered Remeron daily from 1/10/24 to 2/7/24. During interview on 2/8/2024 at 9:09 a.m., registered nurse (RN)-B stated orders received are completed within 1 day. RN-B stated completed orders are initialed and dated. RN-B identified R7's order dated 1/9/23 was not initialed or dated. RN-B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff properly sanitized urinary devices and completed appropriate hand sanitization and glove use during resident cares for 1 of 1 resident (R48) reviewed for infection control and prevention. Findings include: R48's quarterly Minimum Data Set (MDS) dated [DATE], indicated R48 was cognitively intact. R48's Diagnosis Report dated 2/7/24, identified diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, dysphagia following nontraumatic intracerebral hemorrhage, and dysarthria. During an observation on 2/6/24 at 2:40 p.m., nursing assistant (NA-E) entered R48's room. R48 was seated in a recliner. There was a basin on the floor beside R48 with a urinal device inside. The device had a tube that went from the resident to the collection chamber in the bin. The resident end of the tube drained urine into the collection chamber from an open blue cylinder placed between R48's legs (for R48 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure timely notification of change in condition to the provider and the resident representative for 3 of 3 residents (R1, R2, R3) reviewed for change of condition. Findings include: R1's admission Record dated 8/29/22 indicated R1's diagnoses included malignant neoplasm of trigone of bladder, chronic diastolic heart failure, and hypertension. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had hypertension, end stage renal disease. The MDS also indicated R1 required limited assistance with activities of daily living (ADLs) and had intact cognition. R1's care plan initiated 8/30/22, indicated R1 was at risk for decreased cognitive and physical abilities related to end stage renal disease and hypertension. Staff interventions included implementing orders for dialysis per the provider and call the provider if any changes condition noted. On 11/11/23, a progress note indicated R1 was found lying on his right side on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to report an allegation of resident to resident sexual abuse to the state agency (SA) for 1 of 1 residents (R1) who alleged sexual abuse. Findings include: R1's quarterly Minimum Data Set identified intact cognition and indicated no hallucinations, delusions or behaviors. R1's care plan dated 3/29/23, indicated she was a vulnerable adult while she resided in a skilled nursing facility. The care plan directed staff to be aware of statements or signs/symptoms of abuse and indicated staff would continue to follow the facility vulnerable adult & abuse reporting policy. During interview on 8/24/23, at 3:40 p.m. R1 stated R4 had touched her inappropriately but the behavior had stopped. R1 said she no longer goes near R4. R1 stated R4 had been rubbing her shoulder and he had gone further down and touched her breast and said she had reported it to facility staff. During an interview on 8/25/23, at 11:52 a.m. The director of nursing (DON) confirmed the allegation had not been reported to the SA. The DON stated she had been on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to thoroughly investigate an allegation of resident to resident sexual abuse for 1 of 1 residents (R1) who alleged sexual abuse in the facility. Findings include: R1's quarterly Minimum Data Set (MDS) identified intact cognition and indicated no hallucinations, delusions or behaviors. R1's care plan dated 3/29/23, indicated she was a vulnerable adult while she resided in a skilled nursing facility. The care plan directed staff to be aware of statements or signs/symptoms of abuse and indicated staff would continue to follow the facility vulnerable adult & abuse reporting policy. During interview on 8/24/23, at 3:40 p.m. R1 stated R4 had touched her inappropriately but the behavior had stopped. R1 said she no longer goes near R4. R1 stated R4 had been rubbing her shoulder and he had gone further down and touched her breast and said she had reported it to facility staff. When asked about her initial report to the facility, R1 stated she felt she was clear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to implement interventions to prevent further injury for 1 of 3 residents (R5) reviewed for smoking who burned his foot while smoking a cigarette. Findings include: R5's quarterly Minimum Data Set, dated [DATE], identified intact cognition and indicated he required supervision for locomotion on and off the unit and had no functional limitation of his upper or lower extremities. R5's care plan dated 8/16/23, indicated he currently smoked at the facility and was able to independently and safely smoke at the facility per his assessment. R5's Smoking Evaluation dated 8/23/23, indicated R5 was able to light, smoke and extinguish cigarette appropriately. Is independent with smoking at this time. The evaluation lacked interventions to prevent further injury while smoking. R1's Incident Review and Analysis dated 8/25/23, indicated on 8/23/23, during R5's shower staff noted a burn to the top of his right foot. Nurse assessed area; centimeter (cm) x 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$55,269 in federal fines across 3 penalties.

  • $15,642 — penalty dated 2024-12-31
  • $15,642 — penalty dated 2024-10-24
  • $23,985 — penalty dated 2024-02-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 1 of 53.7-2.7 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 44 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Hillcrest Health Care, LLCMankato, MN 1 of 5Maplewood Rehabilitation CenterMaplewood, MN 1 of 5The Emeralds At Fairbault LLCFaribault, MN 1 of 5The Emeralds At Grand Rapids LLCGrand Rapids, MN 1 of 5The Emeralds At St Paul LLCSaint Paul, MN 1 of 5The Estates At Excelsior LLCExcelsior, MN 1 of 5The Estates At Lynnhurst LLCSaint Paul, MN 1 of 5The Villas At BrookviewGolden Valley, MN 1 of 5The Villas At New BrightonNew Brighton, MN 1 of 5The Villas At Osseo LLCOsseo, MN 1 of 5The Villas At RobbinsdaleRobbinsdale, MN 1 of 5The Villas At The CedarsSaint Louis Park, MN 1 of 5The Waterview Pines LLCVirginia, MN 1 of 5The Waterview Shores LLCTwo Harbors, MN 1 of 5Villas At Bryn Mawr LLCMinneapolis, MN 2 of 5Bayside Manor LLCGaylord, MN 2 of 5Oaklawn Health Care, LLCMankato, MN 2 of 5Parmly On The Lake LLCChisago City, MN 2 of 5The Estates At Chateau LLCMinneapolis, MN 2 of 5The Estates At Fridley LLCFridley, MN 2 of 5The Estates At Roseville LLCRoseville, MN 2 of 5The Estates At Rush City LLCRush City, MN 2 of 5The Estates At Twin Rivers LLCAnoka, MN 2 of 5The Gardens At Foley LLCFoley, MN 2 of 5The Gardens At Winsted LLCWinsted, MN 2 of 5The North Shore Estates LLCDuluth, MN 2 of 5The Villas At St Louis ParkSaint Louis Park, MN 2 of 5The Villas At St PaulSaint Paul, MN 2 of 5The Villas At The ParkSaint Louis Park, MN 3 of 5Bethany On The Lake LLCAlexandria, MN 3 of 5Laurels Peak Health Care, LLCMankato, MN 3 of 5Meeker Manor Rehablitation Center, LLCLitchfield, MN 3 of 5River Valley Health And Rehabilitation Center LLCRedwood Falls, MN 3 of 5The Estates At Bloomington LLCBloomington, MN 3 of 5The Estates At St Louis Park LLCSaint Louis Park, MN 3 of 5The Villas At RichfieldRichfield, MN 3 of 5The Villas At RosevilleRoseville, MN 4 of 5Lakeshore Rehabilitation Center LLCWaseca, MN 4 of 5Mala Strana Health Care, LLCNew Prague, MN 4 of 5Sleepy Eye Rehabilitati CenterSleepy Eye, MN

Showing 40 of 44; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JCA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 06/01/2019
NIJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 06/01/2019
SPARTAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 06/01/2019
WBS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/01/2019
YAZOMA HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 06/01/2019
HALPERT, MARCIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER30%since 06/01/2019
JAFFA, NOAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR10%since 06/01/2019
LEGUM, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE30%since 06/01/2019
STERN, WILLIAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER20%since 06/01/2019
MONARCH HEALTHCARE OPERATING VIII LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/01/2019

CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
+0.7%
Operating marginrevenue minus expenses
$972K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 56%Medicare 10%Other / private 35%

This home reported $972K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$362per resident / day
operating cost
$11,012per month
≈ monthly operating cost
$365per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245277. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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