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The Villas At St Louis Park

7500 West 22nd Street, Saint Louis Park, MN 55426 · For profit - Corporation · 100 certified beds · (952) 546-4261 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0609, F0610) — most recent Jul 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$26,153 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $26,153 in federal fines (most recent 2024-01-26)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1342 Colorado Ave S · (952) 546-5322 · Call to confirm hours
Pharmacy
7200 Cedar Lake Rd S · (952) 252-2502 · Call to confirm hours
Grocery
8020 Minnetonka Blvd · (952) 658-8841 · Call to confirm hours
Park
2200 Louisiana Ave S · (952) 924-2500 · Typically dawn to dusk
Place of worship
7624 Cedar Lake Rd S · (952) 545-2586

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.7%18.2%15.4%typical
Long-stay residents who lose too much weight5.0%4.1%5.4%typical
Long-stay residents with a catheter left in their bladder0.4%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.4%2.6%2.0%worse
Long-stay residents with depressive symptoms5.3%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.7%4.0%3.3%worse
Long-stay residents whose ability to walk worsened11.2%20.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.5%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine97.7%96.1%95.3%typical
Long-stay residents with pressure ulcers6.2%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control21.5%24.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table16.0%17.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.2%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine94.4%82.7%79.4%better
Short-stay residents rehospitalized after admission24.5%23.5%22.6%typical
Short-stay residents with an outpatient ER visit8.4%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.821.611.67typical
Long-stay outpatient ER visits per 1,000 resident days1.571.901.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 119 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.5%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
57.1%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 57.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.5%CMS range 44.2–63.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.4–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge49.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge93.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.3%CMS range 2.3–9.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
0.92
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.44
Total nurse hours/ resident / day
0.37
RN hoursweekends
36.1%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 93.5 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.54 on weekdays — 11% thinner on weekends. RN hours go from 0.72 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2026-02-13)
7
at the previous standard inspection (2025-01-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 12 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide ongoing monitoring, comprehensive assessment, and care planning, and needed care consistent with professional standards of practice, facility policy, and provider orders resulting in risk of serious illness or death related to complications of coronavirus disease 2019 (COVID-19) infections to 1 of 5 residents (R1) identified in Immediate Jeopardy. In addition to the resident in immediate jeopardy, the facility failed to update policies and procedures for comprehensive assessment, monitoring, developing, and revising person-centered care plans, and implement consistent interventions in accordance with professional standards of practice for all respiratory illnesses resulting in no actual harm with potential for more than minimal harm that is not immediate jeopardy for 4 out of 4 residents (R4, R6, R7, R8). The immediate jeopardy (IJ) began on 1/3/24 when R1 tested positive for COVID-19 and ongoing monitoring, comprehensive assessment, and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-08-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure R1's safety when a mechanical lift was not used in accordance with the manufacturer's instructions resulting in life threatening injury for 1 of 3 residents (R1) reviewed who used mechanical lifts. This resulted in an Immediate Jeopardy (IJ) when R1 fell from the mechanical lift sling during a transfer, landing with his head on the mechanical lift legs, and his legs partially suspended in the air. The IJ began on [DATE] at 7:42 a.m. when staff were transferring R1 from his bed to his wheelchair using the mechanical lift. While transferring R1, staff did not ensure the sling loops were properly secured to the mechanical lift prior to removing him from his bed. R1 was partially suspended in the air when R1 fell from the sling landing on his head. The administrator and the director of nursing (DON) were informed of the IJ on [DATE] at approximately 8:05 a.m. The facility implemented corrective action as of [DATE], and the IJ was issued at past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2026-02-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure medications were properly labeled to prevent medication errors for 4 residents (R48, R56, R109, and R102) observed during review of medication carts. Additionally, the facility failed to permanently affix two lock boxes used for controlled medications in the medication room refrigerator reviewed for medication storage. Findings include: During observation and interview on 2/12/26 at 10:58 a.m., review of transitional care unit (TCU) medication cart was completed. R48 had two Lantus insulin pens which were not clearly marked with open date and expiration dates. Additionally, R56's bottle of prednisolone 1% solution (eye drop) had no open date or expiration date. Care Coordinator (CC) stated all injectable medications as well as eye drops, ear drops, nasal sprays and creams must be labeled with open and expiration dates otherwise staff would not know if the medication were safe to use. CC confirmed the items were not clearly labeled for use. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure facial hair was trimmed for 1 of 1 residents (R84) reviewed for dignity.R84's quarterly Minimum Data Set (MDS) dated [DATE], included R84 was cognitively intact. R84's diagnoses included arthritis, stroke, and dementia. R84 had impairment to both upper extremities. R84 required substantial to maximum assistance with personal hygiene, which included shaving. During observation on 2/9/26 at 1:30 p.m., R84 was observed with 1/4 to 1/2 inch long white hairs on her chin. R84 had contractures on both of her hands and commented on how she was unable to open her hands because it was too painful. R84's electronic medical record included a note entered by social worker (SW)-A on 2/9/26 at 3:04 p.m., including SW-A offered to have her face shaved, which resident agreed too. During interview on 2/11/26 at 8:14 a.m., SW-A stated she does not do hands on care with residents. SW-A confirmed she noticed R84 had long chin hair and offered to find…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a self-administration of medications assessment was completed to allow residents to safely administer their own medications for 2 of 2 residents (R37, R75) observed with medications at bedside. Findings include:R37's admission record dated 12/4/25, indicated R37 admitted to the facility 12/4/25, and had the following diagnoses: heart failure, chronic kidney disease stage 4, anemia and hypertensive urgency. R37's order summary report dated 2/17/26, included orders for the following medications: Carvedilol 25mg, Ergocalciferol 1.25mg, Furosemide 20mg, Omeprazole 20mg, Sodium bicarbonate 650mg, Lyrica 25mg, Methocarbamol 500mg. The provider signed order summary report lacked an order for self-administration of medications or an order to leave dispensed medications at the bedside. R37's medical record lacked evidence of a self-administration of medication evaluation being completed. During initial resident screening/observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a Notice of Medicare Non-Coverage (CMS-10123 - NOMNC) was provided at least two days before the end of a Medicare-covered Part A stay for for 1 of 3 residents (R23) whose Medicare covered Part A stay ended.Findings include: R27's Comprehensive Minimum Data Set (MDS) dated [DATE], indicated R27 was cognitively intact. R27's Notice of Medicare Non-Coverage (NOMNC) indicated services would end on 1/30/26. However, R27 signed and dated the form on 1/29/26, which was less than two days before the end of Medicare-covered Part A services. R27's electronic health record (EHR) lacked evidence that a NOMNC had been provided to R27 at least two days before the end of the Medicare-covered Part A stay. On 2/12/26 at 11:34 a.m., the business office manager (BOM) verified R27's NOMNC indicated the last covered day was 1/30/26, and R27 signed the NOMNC on 1/29/26. BOM stated the NOMNC should have been provided to the resident three days before the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure resident rooms were kept in good working condition for 1 of 2 (R82) reviewed for environment.Findings include:R82's undated face sheet, indicated R82 was admitted on [DATE], and had the following diagnoses: borderline personality disorder, pain, anxiety, insomnia, neuropathy (nerve pain), and depression.Durning the screening process on 2/10/26 at approximately 9:20 a.m., R82 stated their drawers, and closet had been broken for a long time, and they had nowhere to keep their belongings. R82 stated they had reported their concern to the facility social worker, filed maintenance reports and they were still broken. R82 stated the maintenance department had come and tried to fix the issue but were not able to, and it needed to be replaced. Writer observed the drawers and closet in the room, the drawers lacked any pull tracks and when pulled would come out of the cabinet with very little effort, if they were not being held strongly, they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to complete regular care conferences for 1 of 1 residents (R9) reviewed for care conferences.Findings include:R9's quarterly Minimum Data Set (MDS) dated [DATE], included R9 was cognitively intact. R9's diagnoses included anxiety, depression, bipolar disorder, and schizophrenia. R9's last four care conferences listed in her electronic medical record (EMR) were dated 8/22/24, 2/5/25, 6/15/25 and 11/13/25. During interview on 2/9/26 at 4:58 p.m., R9 stated she does not get invited to quarterly care conferences. During interview on 2/11/26 at 8:14 a.m., social worker (SW)-A stated care conferences were completed quarterly. SW-A stated she contacted families to invite them to the care conference and informed the resident. SW-A stated the care conference would still be completed if the resident and family did not want to attend. SW-A stated all care conferences were documented on the care conference assessment form, and a progress note was added with any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to maintain fingernails at a reasonable length for 1 of 4 residents (R84) reviewed for activities of daily living (ADLs).R84's quarterly Minimum Data Set (MDS) dated [DATE], included R84 was cognitively intact. R84's diagnoses included arthritis, stroke, and dementia. R84 had impairment to both upper extremities. R84 required substantial to maximum assistance with personal hygiene. During observation on 2/9/26 at 1:30 p.m., R84 was observed having contractures on both of her hands and commented on how she was unable to open her hands because it was too painful. R84's fingernails were long, had uneven, chipping red paint. During interview on 2/11/26 at 11:42 a.m., nursing assistant (NA)-A stated assistance with nail care happened on shower days. During interview on 2/11/26 at 11:44 a.m., registered nurse (RN)-C stated residents were offered nail care every shower day. The nurse manager was updated with continued refusals. During interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to update the provider with insulin readings outside of parameters for 1 of 1 residents (R101) reviewed for physician parameters.Findings include:R101's quarterly Minimum Data Set (MDS) dated [DATE], included R101 was cognitively intact. R101 had diagnoses of heart failure, diabetes, and traumatic brain injury. R101 received insulin injections 7 out of 7 days. R101's order review report dated 2/11/26, included to check blood sugars three times a day and Lantus SoloStar 100 unit/ml (a long acting insulin used to control blood sugar levels) inject 10 units subcutaneously in the morning. R101's medication administration record (MAR) for 2/1/26 - 2/28/26 included blood sugar readings as follows:2/9/26 at 1100: 4692/9/26 at 1700: 4152/10/26 at 700: 5132/10/26 at 1100: 4662/10/26 at 1700: 5102/11/26 at 700: 5392/11/26 at 1100: 5422/11/26 at 1700: 481 R101's standing orders signed 1/8/26, include to notify the provider with two blood glucose readings less than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure gastrostomy tube water flushes with medication administration were provided per physician orders for 1 of 1 residents (R48) reviewed for tube feedings. Findings include: R48's admission Minimum Data Set (MDS) dated [DATE] indicated R48 was severely cognitively impaired, dependent on staff for nutrition/hydration needs, medication administration, oral and personal hygiene, and mobility. In addition, R48 had diagnoses of stroke (poor blood flow to a part of the brain causing cell death resulting in parts of the brain to not function properly), hypertension (high blood pressure), diabetes, and a gastrostomy (feeding tube inserted into the stomach). R48's signed order review history report with a provider reviewed date of 2/1/26, indicated an order for facility Standing Orders: May use facility standing orders as signed by provider. The orders also indicated the following medication orders to be administered via gastrostomy tube: Folic Acid 1mg one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure oxygen was administered as ordered for 1 of 1 resident (R38) reviewed for oxygen therapy.R38's quarterly Minimum Data Set (MDS) dated [DATE], included R38 was cognitively intact, could understand others and could express ideals and wants. R38's diagnoses include heart failure, multiple sclerosis (a chronic condition that can lead to vision loss, numbness, fatigue and mobility issues), and respiratory failure. R38's summary report dated 2/13/26, included an order for oxygen at 2-3 liters per minute (LPM) via nasal cannula continuously to maintain oxygen saturation at 90% or above. During observation on 2/10/26 at 9:28 a.m., R38 was in her wheelchair at the side of her bed with her feet in footrests. R38's oxygen nasal cannula was hanging off of her right ear and not properly placed in her nostrils. R38 stated she just got back to her room but was unsure where she came from. R38 stated she was looking forward to laying down in bed because she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · D2026-02-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to implement a system to monitor stored narcotics and complete controlled substance reconciliation for discontinued medications/discharged residents to prevent potential diversion. Additionally, the facility failed to complete medication reconciliation and medication destruction of non controlled medications that were stored in trash bags and boxes throughout the facility. Findings include:During observation and interview on 2/11/26 at 1:52 p.m., approximately 25 cards containing discontinued/expired medications were noted on a shelf in the Care Coordinators (CC) office located in the transitional care unit. CC stated the medication cards were from residents who had discharged or had their orders changed and the medications needed to be destroyed but she didn't have any time to destroy them. During medication storage observation and interview on 2/12/26 at 10:58 a.m., CC stated the facility had previously had two care coordinators who were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed follow up on pharmacist recommendations for 1 of 5 residents (R9) reviewed for monthly pharmacist reviews.Findings include:R9's quarterly Minimum Data Set (MDS) dated [DATE], included R9 was cognitively intact. R9's diagnoses included anxiety, depression, bipolar disorder and schizophrenia. MDS included R9 was taking antipsychotic medication and antianxiety medication. Review of R9's electronic medical record (EMR) included progress notes from the consultant pharmacist indicating recommendations for the facility on 9/8/25, 10/13/25, 11/9/25, 12/7/25, 1/12/26, and 2/8/26. R9's pharmacy recommendation dated 1/12/26 included a recommendation to complete an AIMS assessment (a tool used to monitor and evaluate side effects of certain medications) with a notation that the recommendation was reissued from November 2025. R9's pharmacy recommendation dated 2/8/26, again included a recommendation to complete an AIMS assessment with a notation it was reissued from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to provide physician ordered physical and occupational therapy (PT and OT) services in a timely manner for 1 of 1 residents (R95) reviewed for rehab services. Findings include: R95's admission minimum data set (MDS) dated [DATE], indicated R95 admitted to the facility on [DATE] and had the following diagnosis: hypertension (high blood pressure), hyperlipidemia (high levels of fat in blood) and displaced fracture of left tibial spine (broken ankle bones). The MDS also indicated R95 required substantial/maximal assistance with rolling in bed from side to side, sit to stand, chair/bed-to-chair transfers, toilet transfers, and mobility with wheelchair 50 ft. R95's hospital discharge paperwork dated 12/22/25, indicated an order for referral to physical and occupational therapy services. It further indicated R95 would likely need a Transitional Care Unit (TCU) stay, PT/OT post op. R95's historical care plan with a closed date of 2/3/26, indicated R95 had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure the Quality Assurance Assessment and Performance Improvement Plan (QAPI) committee effectively sustained ongoing compliance related to repeat citations from past surveys regarding quality of care, infection control, respiratory care, and resident call system which were also identified during this survey. This had the potential to affect all 92 residents residing in the facility.Findings include: Review of the facility CASPER Report updated 1/14/26, identified the facility was cited at F684 for quality of care on the surveys exited 11/2/23 and 1/9/25. See F684: Based on interview and document review, the facility failed to update the provider with insulin readings outside of parameters for 1 of 1 resident (R101) reviewed for physician parameters. Review of the facility CASPER Report updated 1/14/26, identified the facility was cited at F695 on the survey exited 1/9/25. See F695: Based on observation and interview, the facility failed to ensure oxygen orders were administered as ordered for 1 of 1 resident (R38)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure infection control measures were maintained when performing wound care for 1 of 1 resident (R61) reviewed for wound care. Findings include: R61's admission Minimum Data Set (MDS) dated [DATE], indicated R61's cognition was intact and included diagnoses of pressure ulcer of left buttock-stage 3 (a severe, full-thickness wound extending through the skin to the subcutaneous fat layer, appearing as a deep crater), local infection of the skin and subcutaneous tissue, and morbid obesity. R61's historical care plan with a last review date of 12/5/25, included the following: Focus-resident is currently on Enhanced Barrier Precautions (EBP) relate to wound; Interventions- staff to follow enhanced barrier precautions, staff to don/doff personal protective equipment (PPE) per enhanced barrier precautions when providing high contact care. R61's order review history report signed/dated 2/1/26, indicated the following orders: Buttocks-1) Cleanse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure 1 of 5 residents (R11) was offered, educated and/or provided the pneumococcal vaccination series as recommended by the Centers for Disease Control (CDC), who were reviewed for immunizations.Findings include: A CDC Adult Immunization Schedule by age topic dated 08/07/2025, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had not received the complete series of pneumococcal vaccination (i.e., PPSV23, PCV20 and PCV13) or their history was unknown, then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20), 1 dose of PCV-15, or PCV-21. R11's undated face sheet, indicated R11 was [AGE] years of age, admitted to the facility on [DATE], and had the following diagnoses: bipolar disorder, post-traumatic stress disorder, weakness, hypertension (high blood pressure) and chronic kidney disease. R11's Minnesota…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a call light was within reach for 1 of 1 resident (R38) reviewed for call lights.Findings include:R38's quarterly Minimum Data Set (MDS) dated [DATE], included R38 was cognitively intact, could understand others and could express ideals and wants. R38's diagnoses include heart failure, multiple sclerosis (a chronic condition that can lead to vision loss, numbness, fatigue and mobility issues), and respiratory failure. During observation on 2/10/26 at 9:28 a.m., R38 was in her wheelchair at the side of her bed. Feet were in footrests. R38 was leaning to the right, oxygen nasal cannula was out of nostrils. R38 stated she just got back from somewhere but could not remember where. R38 stated she was tired and looking forward to laying down. R38 stated her call light was somewhere over there while pointing to the opposite side of her bed. Call light cord was wrapped around bed rail on opposite side of bed and out of reach. On 2/10/26 at 9:35 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 2 of 2 residents (R39, R51) reviewed for food palatability. This deficient practice had the potential to affect all 93 residents residing in the facility who consumed food from the facility main kitchen. Findings include: R39's quarterly Minimum Data Set (MDS) dated [DATE], indicated R39 had intact cognition and required supervision to eat. R51's quarterly MDS dated [DATE], indicated R1 had intact cognition and was able to feed herself after staff set up her tray. During an interview on 1/6/25 at 1:43 p.m., R51 stated the food did not taste very good and the hot items were usually served cold and the cold items were served warm. During an interview on 1/6/25 at 2:08 p.m., R39 stated the hot food is always cold and the cold food usually is not cold. During an observation on 1/6/25 at 5:45 p.m., multiple trays were being placed on a cart from the main kitchen. At 6:08…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a shared glucometer (blood glucose meter) was disinfected after use for one resident (R71), and failed to performed hand hygiene after removing soiled gloves and prior to donning clean gloves and completing clean tasks during perineal care for 2 of 3 residents (R10, R17) observed during change of incontinent product. Additionally, the facility failed to ensure staff performed hand hygiene between assisting multiple residents in the dining area for 3 of 5 residents (R71, R40, R49) observed in a dining area. Findings include: HH DURING PERINEAL CARE R10's admission Minimum Data Set (MDS) dated [DATE], indicated R10 had intact cognition, required substantial and/or maximal assistance for toileting hygiene and partial and/or moderate assistance to roll left and right, and had diagnoses of cancer, heart failure, hypertension (high blood pressure), renal disease, diabetes mellitus, and respiratory failure. R17's quarterly MDS dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a comprehensive, person-centered care plan was developed to assure individualized interventions and resident-specific targeted behavior monitoring was completed for 1 of 2 residents (R32) reviewed for mood and behavior. Findings include: R32's admission Minimum Data Set (MDS) dated [DATE], indicated R32 was cognitively intact, had no behaviors or rejection of cares, was independent with eating and rolling left and right, and required substantial and/or maximum assistant with lower body dressing and personal hygiene. R32's MDS did not identify R32 took antipsychotic medications. R32's care plan reviewed 1/6/25, indicated they had an alteration in mood and behavior focus area, and directed staff to document mood state and/or behaviors upon occurrence, redirect prn [as needed], provide emotional support, validation, and comfort measures prn, and MDS section D and/or PHQ 9 [patient health questionnaire which screens for depression] would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure interventions of Prevalon boots to both feet were in place for 1 of 1 residents (R44) reviewed for non-pressure skin conditions. Findings include: A diabetic ulcer is an ulcer, often on the foot, caused by a combination of poor circulation and nerve damage in patients with diabetes. R44's quarterly Minimum Data Set (MDS) dated [DATE], identified R44 was cognitively impaired, had diagnosis of diabetes mellitus (DM) and dementia, had one stage 2 pressure ulcer, and was dependent on staff for activities of daily living (ADL) and mobility. R44's care plan dated 6/10/24, indicated R44 had an alteration on skin integrity related to a diabetic ulcer due to a diabetic ulcer on the left heel. An intervention revised 12/10/24 indicated R44 was to have Prevalon boot on both heels while in bed. R44's Braden scale assessment dated [DATE], identified R44 had slightly limited mobility and was at risk of developing pressure ulcers. R44's [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to transcribe and follow an oxygen order consistent with current professional standards of practice for 1 of 1 (R17) resident reviewed for oxygen use. Findings include: R17's quarterly MDS dated [DATE], indicated R17 had intact cognition, was dependent on staff for toileting hygiene, required substantial and/or maximal assistance to roll left and right, and had diagnoses of heart failure, urinary tract infection in the last 30 days, asthma, and respiratory failure. The MDS did not note R17's oxygen use. R17's care plan printed 1/7/25, indicated R17 had a focus area of alteration in oxygen and/or gas exchange, respiratory status related to COPD [chronic obstructive pulmonary disease; long disease which causes restricted airflow and breath problems], chronic respiratory failure with hypoxia, restrictive lung disease, and oxygen use. Interventions included monitor oxygen saturation as ordered and prn, administer oxygen as ordered, keep MD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively assess and identify target behaviors to determine the effectiveness of psychotropic medication for 1 of 1 (R32) resident reviewed for mood and/or behavior. Findings include: R32's admission Minimum Data Set (MDS) dated [DATE], indicated R32 was cognitively intact, had no behaviors or rejection of cares, was independent with eating and rolling left and right, and required substantial and/or maximum assistant with lower body dressing and personal hygiene. R32's MDS did not identify R32 took antipsychotic medications. During document review of R32's care plan on 1/6/25, a focus area indicated R32 had an alteration in mood and behavior. The care plan directed staff to document mood state and/or behaviors upon occurrence, redirect prn [as needed], provide emotional support, validation, and comfort measures prn, and MDS section D and/or PHQ 9 [patient health questionnaire which screens for depression] would be conducted per regulation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure call lights were accessible for 1 of 2 residents (R51) who were reviewed for call light accessibility. Findings include: R51's quarterly Minimum Data Set (MDS) dated [DATE], identified R44 was cognitively intact and had diagnosis of anxiety and depression. Identified R51 was dependent on staff for activities of daily living (ADLs) and mobility. R51's care plan dated 8/22/24, identified R51 had an alteration in behaviors and yelled out, with an intervention dated 12/4/24, to ensure call light was within reach and to answer promptly as this helped reassure R51. During an interview on 1/6/25 at 1:30 p.m., R51 was seated in her wheelchair about 3 ft. away from her bed. The call light was on the floor under R51's bed. R51 stated her call light was left out of reach often and asked to get staff to help her because she could not reach the call light. During an observation on 1/6/25 at 1:40 p.m., licensed practical nurse (LPN)-A entered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-11 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure timely follow-up on ordered radiologic studies for 1 of 3 residents (R2) reviewed for radiological services. Findings include: R2's quarterly Minimum Data Set (MDS) dated [DATE], indicated R2 had one unhealed stage 4 pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling.) and treatments including pressure ulcer/injury care. R2's wound care note by nurse practitioner (NP)-A dated 9/3/24, indicated R2 had a stage 4 sacral (located on the sacrum) ulcer. NP-A's treatment plan included wound care to sacrum, application of ointment to the surrounding area, aggressive offloading and repositioning, up for meals only and back in bed side to side, follow wound care team weekly, and order MRI (magnetic resonance imaging, a medical imaging test that produces a detailed picture of the inside of the body). R2's physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-19 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement the baseline care plan developed for 1 of 5 resident (R1) reviewed. R1's care plan indicated he had cognitive concerns, and he was to have one-to-one staff care for him and 15-minute checks. R1 opened a facility fire door seated in his wheelchair and fell from his wheelchair on the concrete outside the facility door. The facility did not follow the safety measures outlined on the care plan. Findings include: R1's nursing progress note dated 10/27/24 at 12:00 p.m. indicated R1 was brought to the facility by emergency medical services (EMS). R1 was alert and oriented only to self. R1 was assist of one staff member with walker and a gait belt. R1 was a fall risk. R1 appeared confused and tried to leave the room towards the nursing stating wanting to return to his previous facility during the assessment. The nurse attempted to reorient and redirect patient. R1 was offered snacks. R1's baseline care plan dated 10/28/24 indicated safety monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure that written notifications required for transfers were given to the resident and/or resident representative for 1 of 5 residents (R1) reviewed for admission, discharge and transfers. Findings include: R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1 was cognitively intact and had diagnoses which included seizures, anxiety and depression. Identified R1 was independent for transfers and activities of daily living (ADLs). R1's care plan dated 6/7/24, stated R1 had a history and diagnosis of substance use. Staff were to monitor and check vitals if R1 was under the influence of a substance. Identified R1 would have an appropriate discharge plan. R1 would make a safe and appropriate decision regarding discharge. Review of R1's progress notes from 4/12/24 to 6/7/24, identified the following: -On 6/6/24 at 8:45 a.m., resident returned to facility this AM around 8 am intoxicated. Resident stated he drank 4 beers from 10 PM to 2 am.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the resident or resident's representative was informed of the bed hold policy at the time of hospitalization for 1 of 5 residents (R1) reviewed for hospitalization. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1's diagnoses included seizures, anxiety, depression and was cognitively intact. Identified R1 was independent with transfers and activities of daily living (ADLs). R1's care plan dated 6/7/24, identified R1 had a history of and diagnosis of substance use. Staff were to monitor and check vitals if R1 was under the influence of a substance. Identified R1 would have an appropriate discharge plan. R1 would make safe and appropriate decision regarding discharge. Review of R1's progress notes from 4/12/24 to 6/7/24, identified the following: -On 6/6/24 at 12:07 p.m., Resident back from (leave of absence) LOA @8 am. Resident appeared intoxicated. Resident has slurred speech, appears flushed, teary eyes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure appropriate donning/doffing of personal protective equipment (PPE) was performed in order to prevent the spread of infection for 2 of 2 residents (R3, R26) observed for enhanced barrier precautions (EBP) (an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. In addition, the facility failed to ensure appropriate donning/doffing of PPE was performed and that the door remained closed for 1 of 1 resident (R31) observed for enhanced respiratory precautions (ERP) (used to protect others from illnesses spread through the air). Findings include: Review of Centers for Disease Control and Prevention (CDC) guidance dated 4/1/24, Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) indicated Examples of high-contact resident care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to comprehensively assess the use of a restrictive device (bed sheet tied around legs with a knot) as a potential restraint for 1 of 1 resident (R1) reviewed. Findings include: Review of R1's annual Minimum Data Set (MDS) dated [DATE], identified R1 had intact cognition, and diagnoses included hypertension, heart failure, diabetes, anxiety disorder, depression, post-traumatic stress disorder, morbidly obese. Further MDS indicated R1 required substantial assistance for activities of daily living (ADL's) which included bed mobility and transfers. MDS did not indicate a use of restraints. Review of R1's skin assessment dated [DATE], indicated no injuries to skin on R1's lower legs where a bed sheet had been placed to restrain legs to assist from falling off the bed per residents request. Review of R1's current physician active orders dated 7/11/24, did not identify an order for a restraint. R1's medical record lacked any evidence a restraint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately report, within two hours, an allegation of employee to resident abuse to the State Agency (SA) for 1 of 1 (R2) resident who reported an allegation of physical abuse in the facility. Findings include: R2's Minimum Data Set (MDS) dated [DATE], indicated R2 was admitted [DATE] with diagnoses including debility, muscle weakness, heart failure, anemia (low amount of healthy red blood cells), hypertension, diabetes, atrial fibrillation, and coronary artery disease. R2 required maximum assistance with mobility in bed and toileting cares, was dependent on staff for transfers, utilized a wheelchair, and was frequently incontinent of bowel and bladder. R2's last Brief Interview for Mental Status score from MDS dated [DATE], indicated intact cognition with score of 14. A Police report dated 1/15/24 at 4:01 p.m., indicated the reporting officer spoke with the administrator on 1/15/24. The administrator advised the officer they spoke with R2 the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a thorough investigation of allegations of employee to resident abuse for 1 of 1 resident (R2) who reported an allegation of abuse. Findings include: R2's Minimum Data Set (MDS) dated [DATE], indicated R2 was admitted [DATE] with diagnoses including debility, muscle weakness, heart failure, anemia, hypertension, diabetes, atrial fibrillation, and coronary artery disease. R2 required maximum assistance with mobility in bed and toileting care, was dependent on staff for transfers, utilized a wheelchair, and was frequently incontinent of bowel and bladder. R2's last Brief Interview for Mental Status score from MDS dated [DATE], indicated intact cognition with score of 14. In an interview on 1/22/24 at 11:41 a.m., R2 stated on Sunday evening, 1/14/24, at approximately 7:30 p.m., nurse aide (NA)-A and an unidentified NA provided hygiene cares. During cares, NA-A rolled R2 to the right facing the wall next to the bed, hit R2 in the back of the head,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-02 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to provide the most recent Centers for Disease Control (CDC) education regarding the potential risks and benefits of the pneumococcal vaccine for 2 of 5 residents (R26, R66) reviewed for immunizations. Findings include: Review of the Current CDC recommendations 03/15/23, revealed the CDC identified individuals who previously received 23-valent pneumococcal polysaccharide vaccine (PPSV23) and have not received any other pneumococcal conjugate vaccine (e.g., PCV13, PCV15, PCV20) should receive one dose of PCV15 or PCV20 at least one year after receiving the PPSV23. R26's facesheet identified R26 was admitted to facility on 9/3/22. Review of R26's electronic immunization information in their medical record indicated R26 received PPSV23 on 7/25/15. R26's medical record lacked documentation R26 was offered or declined PCV15 or PCV20. R66's facesheet identified R66 was admitted to facility on 4/12/22. Review of R66's electronic immunization information in their medical record indicated R66 declined to consent for the PCV20.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to treat residents in a dignified manner when residents who required assistance with feeding were referred to as feeders during tray pass on the 1 south, transitional care unit (TCU). This had the potential to affect 4 of 4 residents who required assistance with feeding on the TCU. Findings Include: During observation on 11/01/23 at 12:26 p.m., three facility staff were observed passing room trays. The business office manager (BOM) stated to administrative intern (AI), I left that feeders' tray on the cart. During observation on 11/01/23 at 12:30 p.m., nursing assistant (NA)-E mentioned the names of residents who required assist with eating on the unit and referred to them as the feeders. AI also referred to one of the trays belonging to a resident who required assist with feeding as thats a feeder's tray. During interview on 11/01/23 at 12:39 p.m., BOM stated they helped facility staff several times a week when out to meet with residents on the unit as a caring partner. BOM states while out on the unit, they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to allow active resident and resident representative participation in the development and review of care plans for 2 of 2 residents (R72 and R57) reviewed for care conferences while residing at the facility. Findings include: R72's quarterly Minmum Data Sets (MDS)'s dated 8/30/23, and 6/13/23, identified moderately impaired cognition. R72 had a diagnosis of stroke and required staff assistance with activities of daily living. The MDS's lacked documentation in the section for Participation in Assessment and Goal Setting. R72's significant change MDS's dated 3/13/23, 2/27/23, and 12/9/22, also lacked documentation in the section for Participation in Assessment and Goal Setting. R72's care plan dated 8/31/23, identified a potential alteration in psycho-social well being with an intervention to invite resident and family to care conferences quarterly. R72's Forms section dated 9/1/22 through 10/27/23, lacked documentation care conferences were completed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to implement care planned interventions for 1 of 2 residents (R35) reviewed for care plans. Findings Include: R35's quarterly Minimum Data Set (MDS) dated [DATE], identified moderately impaired cognition. R35's mood was not assessed. R35 had no psychosis or rejection of care. R35 required extensive assist from staff for hygiene, bed mobility and transfers. R35 had diagnoses of Alzheimer's disease, anxiety, depression and history of a traumatic brain injury. R35 received an antidepressant seven out of seven days. R35's Psych Treatment Plan and Updates dated 6/26/23, identified R35 was last seen by the psychologist 1/2022. R35 was referred currently for evaluation and treatment by their primary care provider and the health care team of the facility. The goals of the evaluation were to assess mood, strategies to mitigate distress and improve quality of life, strategies to manage behaviors secondary to medical and mental health, and recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to revise a care plan with interventions for positioning for 1 of 2 residents (R42) reviewed for care plans. Findings Include: R42's quarterly Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition. R42 had no rejection of care. R42 had diagnoses of aphasia, Alzheimer's disease, heart failure, obesity, and Parkinsonism. R42 required extensive assist of two staff for bed mobility. R42's activities of daily living (ADL) care plan dated 9/13/22, lacked information on positioning the head of bed. R42's follow up question report dated 10/2/23 through 11/2/23 (nursing assistant interventions) lacked information about positioning the head of bed. R42's hospice communication notes dated 9/20/23 and 10/18/23, identified to keep resident's head of bed elevated to 45 degrees due to apnea. R42's facility order dated 9/20/23, identified to please keep head of bed lifted at 45 degree angle anytime patient is in bed to support…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide routine hair washing and combing for 1 of 1 residents (R87) reviewed for activities of daily living (ADLs). Findings include: R87's admission Minimum Data Set (MDS) dated [DATE], indicated she was cognitively intact, required substantial/maximum assistance to roll, dress, and shower, and was dependent on staff for transfers and toileting. R87 had diagnoses of spastic quadriplegic cerebral palsy (the most severe form of cerebral palsy which includes paralysis of both arms and legs), anxiety, and manic depression. R87's Functional Abilities Care Area Assessment (CAA) dated 10/16/23, included R87 needed assistance with activities of daily living related to cerebral palsy. R87's care plan dated 9/28/23, included R87 had an alteration in mobility and require total assistance from staff for bath/shower. R87's Order Review History Report included R87 was scheduled for a weekly bath every Tuesday during the day shift starting 10/9/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure positioning was provided as ordered for 1 of 1 residents (R42) reviewed for hospice services. Findings include: R42's quarterly Minimum Data Set (MDS) dated [DATE], identified severely impaired cognition. R42 had no rejection of care. R42 had diagnoses of aphasia, Alzheimer's disease (changes in the brain that cause it to shrink and no longer function), heart failure, obesity, and Parkinsonism (A chronic and progressive movement disorder that initially causes tremor in one hand, stiffness or slowing of movement.). R42 required extensive assist of two staff for bed mobility. R42's activities of daily living (ADL) care plan dated 9/13/22, lacked information on positioning the head of bed. R42's hospice communication notes dated 9/20/23 and 10/18/23, identified to keep resident's head of bed elevated to 45 degrees due to apnea. R42's facility order dated 9/20/23, identified to please keep head of bed lifted at 45 degree angle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure weekly comprehensive skin assessments were completed for 1 of 1 residents (R87) reviewed for pressure ulcer risk. Findings include: R87's admission Minimum Data Set (MDS) dated [DATE], indicated she was cognitively intact, required substantial/maximum assistance to roll left and right, dress, and shower, and was dependent on staff for transfers and toileting. R87 had diagnoses of spastic quadriplegic cerebral palsy (the most severe form of cerebral palsy which includes paralysis of both arms and legs), and osteomyelitis of sacral vertebra with a wound vacuum (infection involving bone in the lower back treated with a dressing and a machine [wound vacuum] which reduces pressure on the wound, pulls fluid from the wound, helps pull the edges together to assist in wound healing). The MDS included R87 was at risk for pressure ulcers and had an unhealed Stage III pressure ulcers (full thickness tissue loss). R87's Pressure Ulcer Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide the ordered services for the behavioral health needs for 1 of 1 resident (R35) reviewed for mood and behavior. Findings Include: R35's quarterly Minimum Data Set (MDS) dated [DATE], identified moderately impaired cognition. R35's mood was not assessed. R35 had no psychosis or rejection of care. R35 required extensive assist from staff for hygiene, bed mobility and transfers. R35 had diagnoses of Alzheimer's disease, anxiety, depression and history of a traumatic brain injury. R35 received an antidepressant medication seven out of seven days. R35's care plan dated 2/8/23, identified she became inconsolable and impulsive when anxious, depressed, or in pain at which point she paced hallways and followed nurses incessantly yelling at them and would yell out help me repeatedly. R35's goals were to show a decrease in negative behaviors. Interventions included psychogeriatic consult as indicated. R35's care plan lacked interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure non-pharmacological interventions were attempted and recorded prior to the administration of as-needed (PRN) psychotropic medication to help facilitate person-centered care planning and reduce the risk of complication (i.e., sedation) for 1 of 5 residents (R42) reviewed for unnecessary medication use. Findings include: R42's quarterly Minimum Data Set (MDS), dated [DATE], identified R42 had severe cognitive impairment but demonstrated no recorded behaviors (i.e., wandering, rejection of care, physical behaviors, verbal behaviors) during the review period. Further, the MDS outlined R42 had several medical diagnoses including high blood pressure, Parkinson's Disease, and Alzheimer's Disease. R42's Order Summary Report, printed 11/2/23, identified R42's current physician ordered medications which included Seroquel (anti-psychotic medication) 12.5 milligrams (mg) daily for psychotic disorder, Depakote (anti-convulsant medication) 250…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure gloves were changed after providing perianal cares during a bed bath for 2 of 2 resident (R7, R12). Findings include: R7's annual minimum data set (MDS), dated [DATE], indicated R7 was cognitively intact and required extensive assist of two staff with bed mobility, dressing, and personal hygiene. R7's face sheet included diagnoses of rheumatoid arthritis (an autoimmune, inflammatory disease, meaning that your immune system attacks healthy cells in your body by mistake, causing inflammation-painful swelling), unilateral primary osteoarthritis of right knee (the bones in your knee joint rub together, causing friction that makes your knees hurt, become stiff or swell) and type 2 diabetes mellitus. R7's care plan initiated 9/8/2022, indicated acitivities of daily living self care performance deficit related to failure to thrive and required assistance with bathing, toileting and personal hygiene. During observation of bed bath on 11/1/23 at 9:38 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-02 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure resident bathroom call light cords were within reach from the bathroom floor for 1 of 1 residents (R36) reviewed for call lights. Findings include: R36's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition and partial to moderate assistance was required with toileting and upper body dressing. R36 had no rejection of care. R36 had diagnoses of dementia, cataracts, and macular degeneration. R36 had one fall without injury since the last MDS. R36's care plan dated 6/25/23, identified R36 was at risk for falls and had actual falls related to weakness, self-transfers, and gait decline. The goal was to be free of minor injury through the review date. Interventions included anticipate and meet the resident's needs and ensure call light is within reach and encourage the resident to use it for assistance as needed. R36's Incident Review and Analysis dated 10/22/23, identified R36 was found on the floor and the causal factor was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-02 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a clean, safe, and homelike environment when holes were observed in the sheetrock of a shared bedroom of R6 and R75. In addition, two large holes were noted on bathroom door of shared bedroom of R12 and R70. This had the potential to affect 4 of 4 (R6, R12, R70, R70) residents. Findings include: During observation on 11/1/23 at 7:59 a.m., cracked and broken sheetrock observed on bedroom wall for R6 and R75 who share a room. A hole the size of a baseball was observed directly opposite of where door handle meets the wall when door is opened. The sheetrock was visibly cracked about 12 inches above and below the hole in the wall. During interview with R6 on 11/1/23 at 7:59 a.m., R6 stated he did not know when the broken sheetrock and hole had been there. During observation on 11/1/23 at 8:13 a.m., two holes were noted in the hollow bathroom door facing R12 and R70's bedroom. Both holes were parallel to each other. One hole was observed directly opposite of where the door from the hallway opens into the bedroom. Another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure residents were provided care in a dignified and respectful manner for 2 of 4 residents (R2, R4) who were observed during care interactions. Findings include R2's Face Sheet identified R2 had diagnoses that included multiple sclerosis, abnormalities of gait and mobility, anxiety, and adult failure to thrive. R2's quarterly Minimum data Set (MDS) dated [DATE], identified R2 was cognitive, required two person assist for transferring and one person assist for dressing, toileting and personal hygiene. R2 was always incontinent of bowel and bladder. R2's care plan dated 4/25/23 identified R2's alteration in comfort and resident is to receive adequate relief from pain as evidence by verbalization and freedom from signs/symptoms of non verbal indicators. Staff to provide non medicinal forms of pain relief such as positioning, rest and massage, and to encourage resident to verbalize discomfort. During interview on 9/7/23 at 11:20 a.m., R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-11 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure activities of daily living (ADLs) were provided, for 3 of 5 residents (R2, R1, R4) reviewed, who required staff assistance for shaving, oral care, and personal hygiene. Findings include R2 Face Sheet identified R2 had diagnoses that included multiple sclerosis, abnormalities of gait and mobility, anxiety, and adult failure to thrive. R2's quarterly Minimum Data Set (MDS) dated [DATE], identified R2 did not have cognitive impairment and did not identify rejection/refusal of care behaviors. R2 required two person assist for transferring and one person assist for dressing, toileting and personal hygiene. R2 was always incontinent of bowel and bladder. R2's care plan dated [DATE] identified R2's alteration in mobility. Staff were to complete bed mobility, dressing and toileting with extensive assist of 1-2 staff members, eating with set up assist, and assist of one to two staff members dependent on R2's fatigue level. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, document review the facility failed to follow the care plan and physician orders for pressure reducing/relieving interventions to prevent or mitigate the risk of deterioration or new pressure ulcer development for 1 of 3 residents (R4) who had impaired skin integrity and was at high risk for pressure ulcers. Findings include R4's Face Sheet identified R4 had diagnoses that included severe protein-calorie malnutrition, diabetes, unspecified anemia, disorder of the skin and subcutaneous tissue and cutaneous abscess of foot. R4's significant change Minimum Data Set (MDS) dated [DATE], identified R4 did not have cognitive impairment. R4 required two person assist for bed mobility, transferring, toileting and dressing. R4 was not on a toileting program and was always incontinent of bowel and bladder. R4 was at risk of developing pressure ulcers and had no unhealed pressure ulcers. R4 required pressure reducing device for chair/bed and required application of non-surgical dressings.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$26,153 in federal fines across 2 penalties.

  • $10,229 — penalty dated 2024-01-26
  • $15,924 — penalty dated 2023-08-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.2-0.2 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 44 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Hillcrest Health Care, LLCMankato, MN 1 of 5Maplewood Rehabilitation CenterMaplewood, MN 1 of 5The Emeralds At Fairbault LLCFaribault, MN 1 of 5The Emeralds At Grand Rapids LLCGrand Rapids, MN 1 of 5The Emeralds At St Paul LLCSaint Paul, MN 1 of 5The Estates At Excelsior LLCExcelsior, MN 1 of 5The Estates At Lynnhurst LLCSaint Paul, MN 1 of 5The Villas At BrookviewGolden Valley, MN 1 of 5The Villas At New BrightonNew Brighton, MN 1 of 5The Villas At Osseo LLCOsseo, MN 1 of 5The Villas At RobbinsdaleRobbinsdale, MN 1 of 5The Villas At The CedarsSaint Louis Park, MN 1 of 5The Waterview Pines LLCVirginia, MN 1 of 5The Waterview Shores LLCTwo Harbors, MN 1 of 5The Waterview Woods LLCEveleth, MN 1 of 5Villas At Bryn Mawr LLCMinneapolis, MN 2 of 5Bayside Manor LLCGaylord, MN 2 of 5Oaklawn Health Care, LLCMankato, MN 2 of 5Parmly On The Lake LLCChisago City, MN 2 of 5The Estates At Chateau LLCMinneapolis, MN 2 of 5The Estates At Fridley LLCFridley, MN 2 of 5The Estates At Roseville LLCRoseville, MN 2 of 5The Estates At Rush City LLCRush City, MN 2 of 5The Estates At Twin Rivers LLCAnoka, MN 2 of 5The Gardens At Foley LLCFoley, MN 2 of 5The Gardens At Winsted LLCWinsted, MN 2 of 5The North Shore Estates LLCDuluth, MN 2 of 5The Villas At St PaulSaint Paul, MN 2 of 5The Villas At The ParkSaint Louis Park, MN 3 of 5Bethany On The Lake LLCAlexandria, MN 3 of 5Laurels Peak Health Care, LLCMankato, MN 3 of 5Meeker Manor Rehablitation Center, LLCLitchfield, MN 3 of 5River Valley Health And Rehabilitation Center LLCRedwood Falls, MN 3 of 5The Estates At Bloomington LLCBloomington, MN 3 of 5The Estates At St Louis Park LLCSaint Louis Park, MN 3 of 5The Villas At RichfieldRichfield, MN 3 of 5The Villas At RosevilleRoseville, MN 4 of 5Lakeshore Rehabilitation Center LLCWaseca, MN 4 of 5Mala Strana Health Care, LLCNew Prague, MN 4 of 5Sleepy Eye Rehabilitati CenterSleepy Eye, MN

Showing 40 of 44; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MONARCH HEALTHCARE OPERATING XII LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2023
NIJ LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
SPARTAN HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
WBS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
YAZOMA HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2023
HALPERT, MARCIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 01/01/2023
JAFFA, NOAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORNO PERCENTAGE PROVIDEDsince 01/01/2023
LEGUM, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEENO PERCENTAGE PROVIDEDsince 01/01/2023
STERN, WILLIAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 01/01/2023

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.0M
Net patient revenuemost recent cost report
-5.9%
Operating marginrevenue minus expenses
$1.1M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 54%Medicare 7%Other / private 39%

This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$399per resident / day
operating cost
$12,142per month
≈ monthly operating cost
$377per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245182. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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