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Laurels Peak Health Care, LLC

700 James Avenue, Mankato, MN 56001 · For profit - Corporation · 60 certified beds · (507) 344-4280 Medicare & Medicaid certified

Call the home — (507) 344-4280 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0568)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
340 Stadium Road Suite 400 · (507) 387-5581 · Call to confirm hours
Pharmacy
1610 Monks Ave · (507) 625-1553 · Call to confirm hours
Grocery
725 S Front St · (507) 345-3525 · Call to confirm hours
Park
Rasmussen Woods Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.3%18.2%15.4%better
Long-stay residents who lose too much weight2.6%4.1%5.4%better
Long-stay residents with a catheter left in their bladder1.5%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.6%2.6%2.0%better
Long-stay residents with depressive symptoms2.7%4.1%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%4.0%3.3%better
Long-stay residents whose ability to walk worsened15.9%20.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication11.3%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers6.8%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control16.4%24.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.0%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication2.2%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine88.4%82.7%79.4%better
Short-stay residents rehospitalized after admission31.8%23.5%22.6%worse
Short-stay residents with an outpatient ER visit23.1%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.731.611.67worse
Long-stay outpatient ER visits per 1,000 resident days2.101.901.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.4%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
54.5%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 54.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.4%CMS range 45.0–66.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.3–13.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.2–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.21
RN hours/ resident / day
0.43
LPN hours/ resident / day
2.30
Aide hours/ resident / day
3.93
Total nurse hours/ resident / day
0.88
RN hoursweekends
43.0%
Total nursing turnover
34.8%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 51.4 residents a day — about 86% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.93 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.21 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.47 hrs/resident/day on weekends vs 4.12 on weekdays — 16% thinner on weekends. RN hours go from 1.34 to 0.88 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-09-11)
6
at the previous standard inspection (2024-08-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2026-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure all staff were competent with transferring and walking residents that required transfer assistance for 1 of 3 residents (R1). This deficient practice resulted in R1 falling and fracturing the facial bone. The facility had put corrective measure in place, prior to the start of the survey and therefore, this was issued at past non-compliance.Findings include:R1's face sheet dated 1/6/26, identified diagnoses of respiratory failure, atrial fibrillation (irregular heart rhythm), osteoporosis, and other variants of Turners Syndrome (condition that affects only females, results when one of the X chromosomes (sex chromosomes) is missing or partially missing. [NAME] syndrome can cause a variety of medical and developmental problems, including short height, failure of the ovaries to develop and heart defects.), and disorientation.R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 had no issues with hearing or speech, no cognition issues,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-09-11 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess and determine safety for self-administration of medications (SAM) for 5 of 5 residents (R68, R25, R28, R11 and R66) who were observed to have medications at bedside. Findings include: R68's facesheet received on 9/11/25, included diagnosis of gastroesophageal reflux (when stomach acid flows back into the esophagus causing heartburn). R68's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated intact cognition, clear speech, could understand and be understood. R68 was independent or required supervision with activities of daily living. R68's physician orders did not include an order for antacid, or self-administration of an antacid. R68's care plan did not include self-administration of antacid. During an observation and interview on 9/9/25 at 2:30 p.m., observed a bottle of TUMS (over-the counter medication that neutralizes excess stomach acid) located on an open shelving unit below R68's TV. There were two tablets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to maintain the physical environment in good repair to ensure a safe and homelike setting for resident's when baseboard heating register covers were detached or not repaired for 6 of 23 resident rooms (R29, R34, R5, R14, R25, and R49) reviewed for environment. Findings include: R29: R29's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated severely impaired cognition, no rejection of care, extensive assistance with bed mobility, dependent for transfers, and diagnoses of bed bound, urinary incontinence, edema, and morbid obesity. During observation and interview on 9/9/25 at 1:45 p.m., R29's heat register cover was observed on the floor next to her heat register. R29 stated it had been like that for a long time and no attempt had been made to fix it or replace it. R29 stated maintenance would sometimes put it back on, but it would be back on the floor the next day. R29 further stated the staff sometimes stepped on the cover…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure basic infection control practices were followed when 1 of 1 resident (R38's) urinary drainage bag was observed resting on the floor, failed to ensure enhanced barrier precautions (EBP) were implemented for 1 of 1 resident (R68) when staff failed to wear personnel protective equipment (PPE) to empty urinary drainage bag, and failed to ensure proper glove use and hand hygiene was performed during wound care for 1 of 2 residents (R5) reviewed for pressure ulcers. Furthermore, the facility failed to ensure proper infection control practices were followed for 1 of 1 resident (R66) whose nebulizer machine and tubing were left on the floor.Findings include: R38: R38's facesheet received on 9/11/25, included a diagnosis neuromuscular dysfunction of the bladder (a condition where the nerves and muscles that control the bladder are impaired). R38's quarterly MDS assessment dated [DATE], indicated intact cognition, clear speech, could understand and be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to follow their grievance process for 1 of 1 resident (R28) who reported missing property. Findings include: R28's facesheet received 9/10/25, included diagnoses Type 2 diabetes mellitus, obsessive-compulsive disorder, generalized anxiety and mood disorder. R28's admission Minimum Data Set (MDS) assessment dated [DATE], identified R28 had intact cognition, understands and is understood and has no behaviors.On interview 9/8/25 at 10:54 a.m., R28 stated he lost a couple shirts that meant a lot to him when he was first admitted . R28 states it isn't uncommon for the laundry not to return. R28 stated no one has followed up with him after he reported them missing even when he periodically asks again about them. R28 stated he has told many different staff about his missing clothes but was not able to identify any by name. Review of grievance logs did not include a grievance form for R28's missing clothing. Review of R28's progress notes did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to address urinary catheter/drainage bag/leg bag, and CPAP (continuous positive airway pressure) machine in the care plan for 1 of 3 residents (R68) reviewed for care plans. Findings include: R68's facesheet received on 9/11/25, included diagnoses of pneumonia, obstructive sleep apnea (intermittent airflow blockage during sleep), chronic obstructive pulmonary disease (lung disease that blocks airflow making it difficult to breathe), and diagnosis added 6/23/25: hydronephrosis with ureteral stricture (narrowing in the ureter, a tube carrying urine from kidney to bladder, obstructs urine flow, causing affected kidney to swell with urine). R68's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated intact cognition, clear speech, could understand and be understood. R68 was independent or required supervision with activities of daily living (ADLs). R68 had an indwelling urinary catheter. R68 did not walk and used an electric…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist with oral care as directed by the plan of care for 1 of 4 resident (R65) reviewed for activities of daily living (ADLs).Findings include:R65's face sheet provided on 9/10/25, included diagnoses of diabetes mellitus type II, protein-calorie malnutrition, cellulitis (common bacterial infection that affects skin and tissue beneath) of left lower leg and sepsis (blood infection). R65's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R65 had intact cognition, clear speech, could understand and be understood. R65 required assistance with transfers. For oral care, the MDS indicated: supervision or touching assistance. R65's care plan dated 8/22/25, indicated R65 had a self-care deficit related to multiple health care issues. R65's care plan interventions included: bathing assist of one, dressing assist of one, and personal hygiene assist of one. R65's electronic medical record (EMR), under the TASK tab, included a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to complete a comprehensive skin assessment and monitoring of impaired skin integrity for 1 of 2 residents (R65) reviewed for skin care. Findings include:R65's face sheet provided on 9/10/25, included diagnoses of diabetes mellitus type II, protein-calorie malnutrition, cellulitis (infection) of left lower leg, Pilonidal cyst (fluid filled sac that forms typically near the tailbone often due to infection of a hair follicle) without abscess and pressure ulcer of unknown site, stage II (partial-thickness tissue loss, shallow open wound caused by pressure) . Resident also had malignant neoplasm (cancerous tumor) of colon. R65's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R65 had intact cognition, clear speech, could understand and be understood. R65 required assistance with transfers. R65 had an open lesion other than ulcers, rashes, cuts and had a stage II pressure ulcer (PU) present on admission. R65's care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to follow up on a resident's request for vision care and failed to ensure timely scheduling of an eye appointment, resulting in a delay in care for 1 of 1 resident (R44) reviewed for vision services.Findings include:R44's significant change in status Minimum Data Set (MDS) assessment dated [DATE], indicated R44 was cognitively intact, vision was impaired sees large print but not regular print in newspaper/books, no corrective lenses, diagnoses included diabetes and coronary artery disease.R44's care plan dated 9/5/25, did not address R44's vision impairment.R44's care conference form dated 7/21/25, licensed practical nurse (LPN)-C indicated R44 would like to set-up eye care appointment. NM (nurse manager) will work of scheduling an eye exam.R44's document titled hearing/vision form dated 7/24/25, registered nurse (RN)-D, nurse manager indicated R44 had impaired vision and does not use corrective lenses, R44 requested to have appointment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper cleaning and storage of respiratory equipment (nebulizer and CPAP/BiPAP) resulting in improperly maintained respiratory devices, potential for cross-contamination, and increased risk for respiratory infection for 3 of 4 residents (R12, R44, R68) reviewed for respiratory equipment use. Findings include: R12 R12's annual Minimum Data Set (MDS) assessment dated [DATE], indicated moderately impaired cognition, independent with dressing, eating, and required partial to moderate assistance with personal hygiene, utilized a wheelchair, and used a non-invasive mechanical ventilator, (CPAP/BiPAP). Diagnoses included respiratory failure, and chronic lung disease. R12's care plan dated 5/20/25, indicated alteration in respiratory status related to diagnosis of hyper carbic respiratory failure (occurs when the lungs cannot effectively remove carbon dioxide from the blood) BiPAP: on at bedtime, off when up, history of non-compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to serve menu items as listed and planned for 1 of 3 residents (R37) reviewed for nutrition services.Findings include:R37's facesheet printed 9/10/25, indicated diagnoses of chronic pain syndrome, edema, liver transplant, and pain.R37's care plan dated 8/1/25, indicated potential for alteration in nutrition with interventions of low sodium diet, soft and bite sized textures, take orders at meals and offer alternatives.R37's physician's order dated 1/6/25, indicated low sodium diet, thin liquids, sit upright for all meals.R37's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated intact cognition, no rejection of care, independent with eating after setup assistance, and no weight loss.During observation and interview on 9/8/25 at 11:57 a.m., R37 stated she did not get the correct meal for supper on 9/7/25. R37 further stated she frequently got food other than what she requested on her facility provided meal selection ticket.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2025-06-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and document review the facility failed to accurately document a resident's verbal and physical abuse towards staff, and rejection of cares for 1 of 3 residents (R2) reviewed when the Minimum Data Set (MDS) indicated the resident did not have any behaviors or rejection of cares during an evaluation period over seven days. The nursing progress notes for the same period documented daily rejections of care and yelling at staff when they tried to provide hygiene and incontinent care. Findings include: R2's nursing progress notes during the evaluation period dated from 2/27/25 through 3/6/25, indicated she refused the following: medication, walk, brush her hair, change soiled clothing, and bed linen, shower, and housekeeping services. R2's annual MDS dated [DATE], indicated she had moderate impaired cognition and dementia. She was unable to move the right side of her body or communicate her thoughts and feelings after a stroke leading to worsening anxiety and depression. She required staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility failed to develop and revise a person centered behavior care plan, document the risk verse benefit associated with refusing care, identify root cause analysis, and determine what triggered her anxiety and agitation, and provide ordered psychiatric follow up care for 1 of 3 residents (R2) reviewed, when she was found to have maggots on her body because she refused to accept help to change soiled clothing and bed linen, and let housekeeping clean her room. Findings include: R2's initial admission care plan dated 2/10/23, indicated cognition deficit, unable to communicate her thoughts and needs, history of refusing care and becoming agitated when approached. She required the assistance from one person to dress, bath, incontinent care and brush her hair. Mood and behavior interventions included being alert to any changes in her mood, monitor and document her behaviors, and give medication as ordered by the doctor. The interventions were renewed during quarterly and annual assessments and no other interventions were developed. R2's care plan dated 9/8/23, indicated her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to clarify medication orders for 1 of 3 residents (R3) reviewed for medication errors. Findings include: R3's undated Face Sheet indicated diagnoses of malignant neoplasm of prostate (prostate cancer), permanent atrial fibrillation (abnormal heart rhythm characterized by rapid and irregular beating of the heart), and diabetes. R3's Medicare Part A Discharge Minimum Data Set (MDS) dated [DATE], indicated R1 had intact cognition, and had diagnoses of cancer, end stage renal disease (ESRD), and diabetes. R1 received anticoagulants (blood thinners). R3's progress note dated 3/29/25 at 2:11 a.m., indicated R3 was sent to the emergency department (ED) via ambulance for gross hematuria. R3's progress note dated 3/29/25 at 11:36 a.m., indicated R3 returned to facility around 9:40 a.m. R3 was tired and if there was blood in his urine, to give it a few hours and push water to try to flush his bladder. If urine was to remain significantly bloody or if he developed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and documents review the facility failed to ensure enhanced barrier precautions (EBP-where gown and gloves used for high contact resident care activities) was used for 2 of 2 resident (R3 and R5). Findings include: R3's admission Minimum Data Set (MDS) dated [DATE], identified diagnoses of malignant neoplasm (cancer) of the brain with intact cognition. R3 had an unstageable area covered with slough and/or eschar (dead tissue/cells, usually black in color). During an observation and interview on 3/5/25 at 1:10 p.m., R3 was in bed and nursing assistants (NA)-R and NA-N were performing peri care for urine incontinence. Neither NA had put on a gown, but did have gloves on. NA-R and NA-H both assisted R3 by lowering her pants and then unsecured the brief. NA-R performed peri care and removed soiled brief and placed in trash can and removed her gloves. NA-R did not perform hand hygiene before putting on clean gloves and placed new brief and applied barrier cream to the buttocks. NA-R…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-21 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and observation, the facility failed to ensure all residents were consistently offered and provided a nutrient and/or calorie-substantive snack after the dinner meal and before bedtime for 19 of 19 residents (R43, R2, R5, R37, R39, R34, R16, R25, R10, R29, R7, R19, R42, R6, R31, R99, R22, R202, R4) who voiced a concern. This had the potential to affect all 51 residents who resided in the facility. Findings include: Record review for R43, R2, R5, R37, R39, R34, R16, R25, R10, R29, R7, R19, R42, R6, R31, R99, R22, R202, R4 Minimum Data Set (MDS) indicated: 1. R43's significant change MDS dated [DATE], indicated intact cognition and diagnosis included diabetes. 2. R2's quarterly MDS dated [DATE], indicated intact cognition and diagnosis included chronic obstructive pulmonary disease (COPD). 3. R5's quarterly MDS dated [DATE], indicated intact cognition and diagnosis included epilepsy. 4. R37's quarterly MDS dated [DATE], indicated intact cognition and diagnosis included diabetes. 5. R39's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to consistently monitor and assess a resident for potential complications related to dialysis treatment post treatment, failed to monitor fluid restrictions, failed to notify the provider of refusal of dialysis, and failure to complete dialysis treatment and monitor daily weights per order for 1 of 1 resident (R99) reviewed for dialysis. Findings include: R99's facesheet printed on 8/21/24, included diagnoses of diabetes type 2, peripheral vascular disease (slow progressive disorder of blood vessels outside the heart), end stage renal disease (kidneys no longer work to meet the needs of the body), edema (swelling) and cellulitis (bacterial skin infection) of lower limb. R22's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R99 had intact cognition, end stage renal disease (ESRD), had 2 venous/arterial ulcers present and was receiving hemodialysis (a machine filters wastes, salts and fluid from the blood). During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to label insulin pens with opened and expiration dates for 3 of 3 residents (R10, R253, and R24). Further, the facility failed to label an insulin pen with clear, concise, and viewable resident identification for 1 of 1 resident (R10). Finally, the facility failed to dispose of expired eye drop medication for 1 of 1 resident (R4). Findings include: On 8/20/24 at 1:14 p.m., observation of medication storage with licensed practical nurse (LPN)-A, identified insulin pens for (R10, R253, and R24) were not labeled with the opened and expiration dates. Each insulin pen included the label to document the opened and expiration dates, however, it was left blank. During the same observation, a Novolog insulin pen for R10 was not labeled with clear, concise, and viewable resident information. The only resident identifier noted on the R10's Novolog insulin pen was a handwritten resident room number in permanent marker. Prednisolone-Bromfenac Ophthalmic Suspension 1-0.0075% eye drops for R4 was observed to not be discarded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to maintain a clean field, use clean supplies and scissors when performing wound care treatments to reduce the risk and/or prevent infections for 1 of 1 resident (R99) whose treatments were observed for venous ulcer wound care and treatment. Findings include: R99's face sheet, printed 8/21/24, included diagnoses of diabetes type 2, peripheral vascular disease (slow progressive disorder of blood vessels outside the heart), end stage renal disease (kidneys no longer work to meet the needs of the body), edema (swelling) and cellulitis (bacterial skin infection) of lower limb. R22's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R99 had intact cognition, end stage renal disease (ESRD), had 2 venous and arterial ulcers present and was receiving hemodialysis (a machine filters wastes, salts and fluid from the blood). R22's physician orders dated 8/16/24, included: -Check bilateral lower extremities (BLE), if drainage is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure the kitchen ceiling tiles, tracks, lights and kitchen ceiling vents were kept in a clean and sanitary manner and free of dust and debris. This had the potential to affect all 51 residents residing in the facility. Findings include: During an observation and interview on 8/19/24 at 11:50 a.m., with the dietary manger (DM)-A, the ceiling tiles, ceiling tracks, overhead lights and ceiling vents observed in the kitchen was covered with thick dark fuzzy material. The vents were in operation. When asked who was responsible for cleaning the kitchen vents, lights and ceiling tiles and tracks, the DM-A stated she was not sure but thought maybe it was maintenance. DM-A stated kitchen staff clean the kitchen per the cleaning book which staff document when complete, but the ceiling isn't part of what is listed in the book. DM-A added they currently do not have a maintenance person for the facility as the last one left awhile ago. Review of kitchen cleaning book did not include the vents, lights or ceiling tiles…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to follow physician orders related to weight gain, and monitor and assess edema (a condition characterized by an excess of watery fluid collecting in the cavities or tissues of the body) for 1 of 1 resident (R2) reviewed for fluid overload. Findings include R2's face sheet dated 6/7/24, identified R2 had diagnoses that included congestive heart failure. R2's physician orders included the following -2000 mL (milliliters) fluid restriction, 1080 mL for dietary and 920 mL for nursing (start date 12/16/23). -Compression stockings on in the morning (AM) and off at night (HS) (start date 1/2/24). -Daily weights. Update provider if weight gain of greater than two pounds in one day or five pounds in one week in the am for hypertensive heart disease (start date 3/1/24). R2's care plan dated 9/5/23, identified a goal to follow fluid restriction with the restriction of 2000mL of fluid per day with 1080mL from dietary and 920mL from nursing. R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-29 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide sufficient staffing to ensure residents received care and assistance as needed. These deficient practices had the potential to affect all 48 residents who resided in the facility. Findings include: Refer to F561: The facility failed to ensure a resident's morning routine preferences, mealtime and location, and clothing preferences were honored for 1 of 3 residents (R16) who voiced concerns about choices. Refer to F677: The facility failed to provide nail care and grooming for 3 of 6 residents (R2, R10, R103) who were dependent upon staff for assistance with grooming and personal hygiene Refer to F689: The facility failed to ensure adequate supervision during meals for 1 of 3 residents (R16) reviewed who required supervision. Room Tray Delivery: R14's quarterly minimum data set (MDS) assessment dated [DATE], identified R14 as having moderate cognitive impairment. R14 had clear speech, was able to understand and was understood.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-29 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure the Quality Assessment and Assurance (QAA)/Quality Assurance and Performance Improvement (QAPI) committee was effective in implementing appropriate and sustained action plans to correct deficiencies identified during a previous survey. This resulted in repeat deficiencies identified during current survey. This deficient practice had the potential to affect all 48 residents residing in the facility. Findings include: During an interview on 9/29/23 at 1:30 p.m., reviewed findings from previous survey with the regional director of operations (RDO)-A and the assistant director of nursing (ADON) who also facilitated QAPI meetings, and compared them to findings from current survey. Of the seven citations from the previous survey, four would be repeat citations. The repeat deficiencies included: 1. Providing residents and/or the resident representatives with a quarterly statement of personal funds. 2. ADL care for dependent residents including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to maintain a system to analyze monthly surveillance data for trends and patterns to reduce the spread of illness, infections, control transmission of infections and communicable diseases present in the facility, failed to implement measures to prevent the spread of infection when the facility failed to ensure personal protective equipment (PPE) of N95 masks were worn, and failed to wear appropriate PPE when sorting and handling soiled laundry. This had the potential to affect all 48 residents who resided in the facility. Findings include: Hand Hygiene: During entrance conference on 9/25/23 at 11:55 a.m., was informed by the director of nursing (DON) four residents were in transmission based precautions (TBP) for Covid-19. On 9/25/23 at 1:08 p.m., dietary aide (DA)-A entered R16's room with meal tray and provided set up assistance with the meal. R16 was not provided or offered hand hygiene from DA-A. On 9/25/23 at 1:37 p.m., NA-H delivered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-29 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean, safe, and homelike environment when carpet in resident hallways and resident room (R20) were observed to be stained and soiled, and baseboard heat registers in resident rooms (R199, R41, R34) were in disrepair. In addition, facility failed to ensure kitchen ceiling tiles and vents were maintained in a clean and sanitary manner. This had the potential to affect all 48 residents who resided in the facility. Findings include: During an observation on 9/25/23 at 12:38 p.m., in room [ROOM NUMBER], the cover of the metal baseboard heat register was bent forward with metal protruding outward from the register approximately one to two inches. During an observation on 9/25/23 at 1:41 p.m., in room [ROOM NUMBER], the cover on the baseboard heat register was completely off on one side. During an observation and interview on 9/25/23 at 3:39 p.m., in room [ROOM NUMBER], observed the cover of the baseboard heat register almost all the way off. R34…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-29 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure mail was delivered to residents on Saturdays. This had the potential to affect all residents in the facility who received personal mail, including but not limited to 4 of 4 residents (R11, R20, R23, R40), at the resident council meeting, who verbally confirmed not receiving mail on Saturdays. Findings include: On 9/26/23 at 2:30 p.m. to 3:00 p.m., a resident council interview was held with R4, R8, R11, R18, R20, R23, R27, R29, R40, R102, who routinely attended resident council meetings. When asked if they received their mail on Saturdays, R11 stated they did not, adding mail was put at the front desk and left there, mail was not delivered to any residents' rooms. R20, R23, and R40 verified mail was not delivered on Saturdays. All other residents in attendance did not indicate they received mail or not on Saturdays. During an interview on 9/27/23 at 1:07 p.m., social services (SS)-A confirmed residents did not always receive mail on Saturdays due to staffing, stated receptionist managed receiving/delivery of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure meals were served in a timely manner for 5 of 5 residents (R25, R45, R100, R28, R16) reviewed for dining. This deficient practice had the potential to affect all 48 residents residing within the facility. Findings include: R25's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R25 was cognitively intact and required supervision of one for eating. During an observation on 9/25/23 at 12:53 p.m., in R25's room on the 200 wing, observed R25's breakfast tray still setting on his overbed table. R25, who ate in is room, stated he had not received his lunch yet. During an observation on 9/25/23 at 1:14 p.m., observed dietary aide (DA)-A deliver lunch trays to the 200 wing. Observed DA-A take a tray into R25's room and bring a different tray out of the room. DA-A acknowledged resident lunch trays had been delivered late, stating he and other DA's were in training. Dietary director (DD)-L who was also in the hallway, stated they had new…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's morning routine preferences, mealtime and location, and clothing preferences were honored for 1 of 3 residents (R16) who voiced concerns about choices. Findings include: R16's quarterly Minimum Data Set (MDS) dated [DATE], identified moderate impaired cognition no rejection of care, required one person physical assist with bed mobility, dressing, personal hygiene, two person physical assist with transfers and toilet use, and no setup or physical help from staff with eating, utilized a wheelchair, diagnoses included hemiplegia following cerebral infraction affecting left nondominant side (paralysis of the left side following a stroke), anxiety disorder, and dysphagia (swallowing difficulties). R16's significant change in status MDS dated [DATE], indicated somewhat important to choose what clothes to wear, choose between a tub bath, shower, bed bath or sponge bath, to do things with groups of people, and do favorite activities. R16's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide quarterly statements for resident personal fund accounts for 1 of 1 resident (R31) who indicated she hadn't been notified of account balance. Findings include: R31's quarterly Minimum Data Set (MDS) dated [DATE] indicated R31 was admitted to facility on 1/25/23, had intact cognition, understands and was understood. During an interview on 9/25/23 at 12:02 p.m., R31 indicated did not receive a quarterly statement of personal fund account balance, unaware how much money was in account. While interviewed on 9/28/23 at 9:41 a.m., family member (FM)-F, also known as R31's power of attorney (POA), indicated had never received any type of statements from facility, including statement of R31's personal fund balance, unaware of account balance at time. During an interview on 9/28/23 at 9:45 a.m., receptionist (R)-E indicated management of resident personal fund accounts, stated she hand delivered quarterly statements to residents in charge of self,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure adequate and required information was documented and communicated to a receiving healthcare facility to ensure continuity of care for 1 of 2 residents (R14) reviewed for hospitalization, had transferred to hospital emergently. Finding include: R14 was admitted to the facility on [DATE]. R14's diagnoses listed on face sheet received on 9/27/23, included: hemiplegia and hemiparesis (paralysis of one side of body) following cerebral infarction (stroke), type 2 diabetes mellitus ((DM) abnormal blood sugar), osteomyelitis (bone infection), severe calorie-protein malnutrition, methicillin resistant staphylococcus aureus (type of infection), congestive heart failure (CHF), chronic kidney disease (CKD), major depressive disorder (mood disorder), chronic viral hepatitis C (infection of liver causing swelling), neuromuscular (nerve/muscle) dysfunction of bladder, dementia (brain impairment), anxiety, and chronic pain. R14's quarterly minimum data set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a significant change Minimum Data Set (MDS) assessment after resident (R14) had a decline in functional ability for eating, dressing, and personal hygiene, 1 of 9 residents (R41) reviewed for activities of daily living (ADLs). In addition, R14 was noted to have a significant change in cognition and significant change in weight loss Findings include: R14 was admitted to the facility on [DATE]. R14's diagnoses listed on face sheet received on 9/27/23, included: hemiplegia and hemiparesis (paralysis of one side of body) following cerebral infarction (stroke), type 2 diabetes mellitus ((DM) abnormal blood sugar), osteomyelitis (bone infection), severe calorie-protein malnutrition, methicillin resistant staphylococcus aureus (type of infection), congestive heart failure (CHF), chronic kidney disease (CKD), major depressive disorder (mood disorder), chronic viral hepatitis C (infection of liver causing swelling), neuromuscular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide nail care and grooming for 3 of 6 residents (R2, R10, R103) who were dependent upon staff for assistance with grooming and personal hygiene. Findings include: R2's significant change in status Minimum Data Set (MDS) assessment dated [DATE], indicated R2 was cognitively intact, no rejection of care, extensive assist of two-person physical assist with bed mobility, transfers, toilet use, one person physical assist with dressing, personal hygiene, setup help with eating, indicated bathing activity did not occur, and utilized a wheelchair and diagnoses included: debility, cardiorespiratory conditions, acute and chronic respiratory failure with hypoxia, arthritis, anxiety disorder, schizophrenia, and chronic lung disease. R2's Care Area Assessment (CAA) Summary dated [DATE], indicated R2 triggered for activity of daily living (ADL) functional r/t (related to) need for assistance with ADLs and a BIMS of 14 (cognitively intact), had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to timely identify and provide care/services of skin condition for 1 of 4 residents (R41) reviewed for quality of care, whom had an open skin lesion. Findings include: R41's face sheet printed on 9/28/23, indicated diagnoses of type 2 diabetes mellitus ((DM) abnormal blood sugar), glaucoma (abnormal vision), age related cognitive decline, and dermatitis (inflammation of skin). R41's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R41 had intact cognition and moderate visual impairment, extensive assistance by 1 staff for personal hygiene, and had no skin concerns. R41's provider orders printed on 9/28/23, indicated licensed nursing to complete weekly skin inspection in the evening every Sunday. R41's plan of care received on 10/3/23, instructed staff to monitor skin integrity daily during cares, complete weekly skin inspection by nurse, and assist with personal hygiene- requires extensive assist of 1. R41's weekly skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure adequate supervision during meals for 1 of 3 residents (R16) reviewed who required supervision. In addition, the facility failed to ensure safe smoking interventions for 1 of 1 resident (R6) reviewed for smoking. In addition, the facility failed to ensure appropriate intervention were implemented for falls for 1 of 1 resident (R41) reviewed for falls. Findings include: Supervision during meals: R16's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified moderate impaired cognition, no rejection of care, required one person physical assist with bed mobility, dressing, personal hygiene, two person physical assist with transfers and toilet use, and no setup or physical help from staff with eating, utilized a wheelchair, no swallowing complaints, diagnoses included hemiplegia following cerebral infraction affecting left non-dominant side (paralysis of the left side following a stroke), hypertension (high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure PRN (as needed) psychotropic medication orders which extended beyond 14 days, included the duration of the order for 2 of 2 residents (R12, R26) reviewed for unnecessary medications. Findings include: R12's face sheet printed on 9/29/23, included diagnoses of social phobia, PTSD (post-traumatic stress disorder) and depression. R12's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R12 was cognitively intact, had no behaviors and required extensive assistance of one staff for most ADL's (activities of daily living). R12's significant change care area assessment (CAA) dated 3/8/23, indicated R12 triggered for psychotropic drug use due to daily use of antidepressant and anti-anxiety medications. R12 had PRN clonazepam available for anxiety that he had taken three times in the look back period. R12's care plan dated 1/2/20, indicated the potential for psychotropic drug ADR's (adverse drug reaction) due to daily use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure follow-up and dental services were provided for 1 of 1 resident (R10) reviewed for dental services, who had broken/chipped teeth in poor condition. Findings include: R10's significant change in status Minimum Data Set (MDS) assessment dated [DATE], indicated R10 was cognitively intact, no rejection of care, one person physical assist with bed mobility, transfers, walk in room, dressing, toilet use, personal hygiene, setup help with eating, and indicated bathing support required one person physical assist, and utilized a wheelchair and walker; diagnoses included coronary artery disease, heart failure, renal insufficiency, chronic lung disease, respiratory failure; obvious or likely cavity or broken natural teeth, mouth or facility pain, and discomfort or difficulty with chewing, R10's Care Area Assessment (CAA) Summary dated 7/20/23, indicated R10 had his own teeth with several missing in poor overall condition, difficulty with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-21 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interview, and document review the facility failed to ensure the required nursing staffing information was posted daily. This had the potential to affect all 51 residents residing in the facility and the visitors who may wish to view the information. Findings include: On 8/19/24, 8/20/24, and 8/21/24, review of the document titled Todays Total Nursing Staffing was dated 6/7/24, and posted on a bulletin board at the entrance of the facility. The facility failed to provide evidence of the nursing staff posting for 8/19/24, 8/20/24, and 8/21/24. On 8/21/24 at 10:41 a.m., the director of nursing (DON) confirmed the nurse staff posting was not current and stated the facility was expected to post the nurse staff information daily and ensure the information was available for residents or visitors. The DON stated the previous receptionist was to post the nursing staffing information and had changed roles at the facility. The DON stated the facility did not have a policy regarding posting of the nursing hours.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.2+0.8 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 5 of 53.7+1.3 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 44 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Hillcrest Health Care, LLCMankato, MN 1 of 5Maplewood Rehabilitation CenterMaplewood, MN 1 of 5The Emeralds At Fairbault LLCFaribault, MN 1 of 5The Emeralds At Grand Rapids LLCGrand Rapids, MN 1 of 5The Emeralds At St Paul LLCSaint Paul, MN 1 of 5The Estates At Excelsior LLCExcelsior, MN 1 of 5The Estates At Lynnhurst LLCSaint Paul, MN 1 of 5The Villas At BrookviewGolden Valley, MN 1 of 5The Villas At New BrightonNew Brighton, MN 1 of 5The Villas At Osseo LLCOsseo, MN 1 of 5The Villas At RobbinsdaleRobbinsdale, MN 1 of 5The Villas At The CedarsSaint Louis Park, MN 1 of 5The Waterview Pines LLCVirginia, MN 1 of 5The Waterview Shores LLCTwo Harbors, MN 1 of 5The Waterview Woods LLCEveleth, MN 1 of 5Villas At Bryn Mawr LLCMinneapolis, MN 2 of 5Bayside Manor LLCGaylord, MN 2 of 5Oaklawn Health Care, LLCMankato, MN 2 of 5Parmly On The Lake LLCChisago City, MN 2 of 5The Estates At Chateau LLCMinneapolis, MN 2 of 5The Estates At Fridley LLCFridley, MN 2 of 5The Estates At Roseville LLCRoseville, MN 2 of 5The Estates At Rush City LLCRush City, MN 2 of 5The Estates At Twin Rivers LLCAnoka, MN 2 of 5The Gardens At Foley LLCFoley, MN 2 of 5The Gardens At Winsted LLCWinsted, MN 2 of 5The North Shore Estates LLCDuluth, MN 2 of 5The Villas At St Louis ParkSaint Louis Park, MN 2 of 5The Villas At St PaulSaint Paul, MN 2 of 5The Villas At The ParkSaint Louis Park, MN 3 of 5Bethany On The Lake LLCAlexandria, MN 3 of 5Meeker Manor Rehablitation Center, LLCLitchfield, MN 3 of 5River Valley Health And Rehabilitation Center LLCRedwood Falls, MN 3 of 5The Estates At Bloomington LLCBloomington, MN 3 of 5The Estates At St Louis Park LLCSaint Louis Park, MN 3 of 5The Villas At RichfieldRichfield, MN 3 of 5The Villas At RosevilleRoseville, MN 4 of 5Lakeshore Rehabilitation Center LLCWaseca, MN 4 of 5Mala Strana Health Care, LLCNew Prague, MN 4 of 5Sleepy Eye Rehabilitati CenterSleepy Eye, MN

Showing 40 of 44; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HML LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST13%since 07/01/2015
NIJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 07/01/2015
SPARTAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 07/01/2015
YAZOMA HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 07/01/2015
AREM, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST13%since 07/01/2015
STERN, WILLIAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER15%since 07/01/2015
HALPERT, MARCIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 07/01/2015
JAFFA, NOAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST15%since 07/01/2015
LEGUM, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE23%since 07/01/2015
MUENCZ, JEFFREYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER13%since 07/01/2015
MONARCH HEALTHCARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2015

CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.2M
Net patient revenuemost recent cost report
+2.6%
Operating marginrevenue minus expenses
$1.0M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 13%Other / private 29%

This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$420per resident / day
operating cost
$12,771per month
≈ monthly operating cost
$431per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245516. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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