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The Villas At Brookview

7505 Country Club Drive, Golden Valley, MN 55427 · For profit - Corporation · 104 certified beds · (763) 450-6900 Medicare & Medicaid certified

Call the home — (763) 450-6900 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Apr 20261 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$17,345 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $17,345 in federal fines (most recent 2025-12-12)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7500 Olson Memorial Highway Ste 300 · (612) 384-4061 · Call to confirm hours
Pharmacy
Walgreens1.4 mi
5695 Duluth St · (763) 546-5336 · Call to confirm hours
Grocery
742 Decatur Ave N · (763) 541-0129 · Call to confirm hours
Park
151 Louisiana Ave N · (763) 512-2345 · Typically dawn to dusk
Place of worship
MERGE0.1 mi
7520 Golden Valley Rd

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.5%18.2%15.4%better
Long-stay residents who lose too much weight3.1%4.1%5.4%better
Long-stay residents with a catheter left in their bladder0.3%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%2.6%2.0%better
Long-stay residents with depressive symptoms10.3%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.9%4.0%3.3%worse
Long-stay residents whose ability to walk worsened11.1%20.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.8%12.5%18.9%better
Long-stay residents given the seasonal flu vaccine87.2%96.1%95.3%typical
Long-stay residents with pressure ulcers8.2%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control15.6%24.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.6%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.9%1.4%typical
Short-stay residents given the seasonal flu vaccine53.8%82.7%79.4%worse
Short-stay residents rehospitalized after admission31.9%23.5%22.6%worse
Short-stay residents with an outpatient ER visit10.4%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.561.611.67typical
Long-stay outpatient ER visits per 1,000 resident days1.911.901.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 129 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.4%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
55.9%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 55.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.4%CMS range 40.8–62.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.1–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 4.2–12.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.83
RN hours/ resident / day
0.81
LPN hours/ resident / day
1.85
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.46
RN hoursweekends
38.3%
Total nursing turnover
30.8%
RN turnover

How full it usually is: this home is certified for 104 beds and averages 99.1 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.83 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.66 on weekdays — 16% thinner on weekends. RN hours go from 0.98 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-04-16)
5
at the previous standard inspection (2025-07-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 11 most serious are shown; the remaining 25 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 3 residents (R3) was free from a significant medication error. This resulted in an Immediate Jeopardy (IJ) for R3 who was given the wrong dose of medication that resulted in hospitalization in the intensive care unit. The IJ began on 11/4/25 at 7:07 a.m. when R3 was administered the incorrect amount of 40 milligrams (mg) of methadone (a long-acting opioid pain medication) which was 16 times the prescribed amount of 2.5 mg. The administrator and director of nursing (DON) were notified of the IJ on 11/7/2025 at 1:50 p.m. The IJ was removed on 11/5/25 prior to the start of the survey and was therefore past noncompliance Findings include:The package insert for Methadone Hydrochloride informed while serious, life-threatening, or fatal respiratory depression can occur at any time during the use of Methadone Hydrochloride Tablets, the risk is greatest during the initiation of therapy or following a dosage increase. The peak respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a developed skin rash was assessed and treatment initiated timely to promote healing for 1 of 4 residents (R4) reviewed for non-pressure skin conditions. Findings include: A Vulnerable Adult Maltreatment Report, dated 4/2026, identified multiple concerns with the care provided to R4 while at the care center. This included, [R4] has diaper rash that is not being treated and 'it is so bad. R4's admission Minimum Data Set (MDS), dated [DATE], identified R4 had severe cognitive impairment and several medical conditions including diabetes mellitus. Further, the MDS outlined R4 demonstrated no rejection of care behaviors and had no current skin issues (i.e., wounds, incisions). R4's Care Plan Report, dated 4/10/26, identified R4 had diabetes, malnutrition, used a Foley catheter, and was at risk for skin alterations. The care plan listed a goal for his skin to remain free of breakdown along with interventions which included positioning him with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to consistently track and monitor dishwasher temperatures for both the wash and rinse cycles, and take timely action to correct the temperatures, for 1 of 1 dishwasher observed. This had the potential to affect all current residents, as well as staff or visitors, who ate food served from dishes and tableware that were cleaned in the dishwasher.Additionally, the facility failed to ensure food items were properly labeled, dated, and stored in the walk-in freezer. The facility also failed to assure that proper hair and beard restraints were used by staff members preparing food within the kitchen. These factors had the potential to impact all residents, staff, and visitors who received food from the kitchen.Findings include: During the initial tour on 4/13/26 at 10:30 a.m., a walkthrough of the dishwashing area was completed. April dishwashing log indicated all temperatures logged with the wash temps of 150 and rinse temps of 180. There were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation and interview, the facility failed to ensure residents were informed of and consented to medications prescribed and given for mental health intervention for 1 of 5 residents (R53) review for unnecessary medication review. Findings include: R53's Face Page indicated the following diagnoses: schizoaffective disorder - unspecified, bipolar disorder - current episode mixed - uncomplicated, anxiety disorder - unspecified and insomnia - unspecified. R53's admission Minimum Data Set (MDS) dated [DATE] indicated R53 was cognitively intact, moderate depression, received partial - minimal assistance with activities of daily living, and substantial - maximal assistance with lower extremity dressing and care. A review of R53's Care Area Assessment (CAA) for Psychotropic Drug Use dated 3/24/26, indicate R53 had taken in the last seven days, medications with the following classifications: antipsychotic, anti-depressant and antianxiety. A review of R53's Hospital Discharge summary dated [DATE], indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, document review, and interview, the facility failed to comprehensively assess residents scoring high on a PHQ-9 (an assessment to determine someone's depression) for 1 of 1 resident (R53) in the samplewho displayed signs and symptoms of moderate depression. Findings include: R53's Face Page indicated the following diagnoses: schizoaffective disorder - unspecified, bipolar disorder - current episode mixed - uncomplicated, anxiety disorder - unspecified and insomnia - unspecified. R53's admission Minimum Data Set (MDS) dated [DATE], indicated cognitively intact, moderate depression, received partial - minimal assistance with activities of daily living, and substantial - maximal assistance with lower extremity dressing and care. A review of R53's Care Area Assessment (CAA) for Psychosocial Well-Being dated 3/27/26, indicated Yes to the statement: Little interest or pleasure in doing things, and indicated the facility would be adding this to R53's care plan, with the overall objective being:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to request a screening in follow up for a new diagnosis of mental illness identified after admission for 1 of 1 resident (R12) reviewed for Preadmission Screening and Resident Review (PASRR).Findings include:R12's admission Record printed 4/17/26, identified admission on [DATE], diagnoses included diabetes mellitus (a disease which impacts the way a body uses sugar (glucose)), anemia (a disorder of the blood), hyperlipidemia (elevated level of cholesterol in the blood) , history of transient ischemic attacks (known as little strokes), cerebral infarction (stroke) without residual deficits (paralysis or weakness), and symptoms and signs involving cognitive functioning (thought processes) and awareness. R12 did not have any diagnosis of mental health conditions upon admission to the facility. The admission Record also indicated R12 was diagnosed with unspecified schizophrenia (a mental health disease) on 2/17/22.A review of the Initial Pre-admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to coordinate services for 1 of 1 resident (R56) evaluated for hospice services. Findings include:R56's admission Record printed 4/17/26, identified admission on [DATE], diagnoses included: pneumonitis (pneumonia-a infection of the lungs which may cause productive cough, fever, chills, and difficulty breathing) due to inhalation of food and vomit, Alzheimer's disease (a progressive neurodegenerative disorder which primarily affected memory, thinking, and behavior), multiple cardiac related diagnoses, chronic kidney disease-stage four (severe, irreversible damage of the kidneys), and oropharyngeal phase dysphagia (a disease which caused problems with swallowing). The admission Record identified R56 was enrolled in hospice.R56's Hospice Certification and Plan of Care identified R56 was enrolled in hospice effective 4/7/26, with the top three diagnoses listed on the plan identified as Alzheimer's disease with late onset, dementia with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure residents were free of medication errors of less than 5% for 1 of 3 residents (R66) observed for medication administration resulting in an 8% error rate.Findings include:R66 was observed on 4/15/26 at 8:20 a.m., during a medication pass. Registered nurse (RN)-A set up oral medications for R66 which included gabapentin (prescription medication used to treat nerve pain) 100 milligrams (mg) tablet. RN-A administered R66's medications. Upon review of R66's electronic medication record (EMR) was unable to locate an order for gabapentin for R66. On 4/15/26 at 11:16 a.m., RN-A stated R66 had previously taken gabapentin 200mg but had been decreased to 100mg. RN-A reviewed EMR, stated they was unable to locate an order for gabapentin for R66, RN-A stated had found an order for pregabalin (a nerve pain medication) 100mg by mouth three times daily. R66 did not receive her ordered pregabalin during medication pass at 8:20 a.m. On 4/15/26 at 11:20 a.m., R66's EMR indicated Gabapentin 200 mg three times daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure complete and accurate medical records for 1 of 1 resident (R13) reviewed for mental health practitioner visits.Findings include: R13's quarterly minimum data set (MDS) dated [DATE], indicated R13 was independent in decision making, had the ability to understand others, and make self-understood. Diagnoses included anxiety, depression, schizophrenia, and post-traumatic stress disorder (PTSD). Facility progress note dated 9/24/25, included social work met with R13 to discuss barriers and goals of care. Progress note included R13 had a therapist he worked with. No additional information on therapists included. R13's electronic medical record (EMR) failed to include name of therapist, date of appointments, after visit summaries or additional information regarding mental health care. During interview on 4/14/26 at 5:54 p.m., health unit coordinator (HUC) stated after visit summaries were placed in the resident's hard chart if they have not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement proper precautions for 2 of 3 residents (R16, R64) reviewed for contact precautions. Findings include: R16's quarterly minimum data set (MDS) dated [DATE], included an admission date of 10/29/25. R16's diagnoses included multidrug-resistant organism [(MDRO) a bacteria that is resistant to at least 3 antibiotics and is contagious]. During observation on 4/16/26 at 8:38 am, R16 had a sign indicating he was on enhanced barrier precautions (EBP). R16's care plan with last review date of 2/17/26, included R16 had a current infection of staphylococcal with interventions to use isolation precautions per protocol. R16's care plan with last review date of 2/17/26, included R16 had a current infection of staphylococcal with interventions to use isolation precautions per protocol. A review of R64's care plan initiated 3/31/26, identified R65 was admitted to the facility on [DATE], with medical diagnoses which included type one diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During interview and record review, the facility failed to ensure all residents were offered and up to date on immunizations for 2 of 5 residents (R60, R69) reviewed for immunizations.Findings include:A CDC Pneumococcal Vaccine Timing for Adults feature dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. R60's admission minimum data set (MDS) dated [DATE], included an admission date of 1/29/26 and a date of birth of [DATE]. R60's diagnosis included Parkinson's Disease (a progressive disease that could lead to tremors, stiff muscles, slow movement and balance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · D2026-04-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report potential neglect (the failure of the facility, it's employees of service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional stress) to the State Agency (SA), no later than 24 hours for 1 of 3 (R1) residents reviewed for reporting. R1 was given insulin at the incorrect time without a provider's order. R1 was sent to the hospital later that day for hypoglycemia (low blood glucose which includes dizziness, fatigue, sweating, and confusion).Findings include: R1's hospital discharge order dated 2/24/26 indicated R1 was prescribed insulin Aspart pen (a rapid acting insulin) 100 units/ml (milliliter) 1-15 units subcutaneous (below the skin) three times a day with meals. If blood glucose is 150-199 mg/dl (milligrams per deciliter) give 3 units, 200-249 mg/dl give 6 units, 250-299 mg/dl give 9 units, 300-349 mg/dl give 12 units, 350 - 400 mg/dl give 15 units. Normal blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate an investigation for potential neglect (the failure of the facility, it's employees of service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional stress) for 1 of 3 residents (R1) reviewed for investigation, prevention and correction of alleged allegation. R1 was given insulin at the incorrect time without a provider's order. R1 was sent to the hospital later that day for hypoglycemia (low blood glucose which includes dizziness, fatigue, sweating, and confusion).Findings include: R1's hospital discharge order dated 2/24/26 indicated R1 was prescribed insulin Aspart pen (a rapid acting insulin) 100 units/ml (milliliter) 1-15 units subcutaneous (below the skin) three times a day with meals. If blood glucose is 150-199 mg/dl (milligrams per deciliter) give 3 units, 200-249 mg/dl give 6 units, 250-299 mg/dl give 9 units, 300-349 mg/dl give 12 units, 350 - 400 mg/dl…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent a significant medication error for 1 of 3 residents reviewed for medication errors. R1's Aspart (a short acting insulin) was given at the incorrect time. The Aspart insulin was ordered as an insulin sliding scale (an order in which the insulin dose is based on a resident's blood glucose level) to be taken with meals and was given at 2:15 p.m. without a meal. In addition, during the survey process R1's 8:00 a.m. medications were administered nearly three hours late. Findings include: Upon observation on 4/1/26 at 10:40 a.m. registered nurse (RN)-C was setting up R1's medications for administration. Upon observation on 4/1/26 at 10:51 a.m. (RN)-C entered R1's room to give R1 her morning mediations. R1 was asleep. (RN)-C aroused R1 and assisted her to a sitting position on the side of her bed. R1 stated that her medications were late again and that she had to be woken up to take them. RN-A acknowledged the medications were late to R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain accurate medical records for 1 of 3 residents (R1) reviewed for resident records. R1's medication administration was inaccurately documented when R1's medication Aspart (fast acting insulin) was only administered on 3/13/26 at 2:15 p.m. R1's electronic medical record (eMAR) indicated R1's Aspart insulin was administered on 3/13/26 at 12:00 p.m. and 5:00 p.m. Findings include: R1's hospital discharge order dated 2/24/26 indicated R1 was prescribed insulin Aspart pen (a rapid acting insulin) 100 units/ml (milliliter) 1-15 units subcutaneous (below the skin) three times a day with meals. If blood glucose is 150-199 mg/dl (milligrams/deciliter) give 3 units, 200-249 mg/dl give 6 units, 250-299 mg/dl give 9 units, 300-349 mg/dl give 12 units, 350 - 400 mg/dl give 15 units. R1's electronic Medication Administration Record (eMAR) dated 3/13/26 at 12:00 p.m. indicated R1's blood glucose was 355 mg/dl, the eMAR had a check mark indicating the Aspart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-17 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and document review, the facility failed to ensure medications were stored securely in areas where residents, staff and guests could not access medications in 1 of 1 medication carts observed, potentially affecting one unit, Unit 400, of the facility. Findings include: During observation and interviews on 3/13/26 at 12:27 p.m., Employee (E)-I walked away from the medication cart, leaving it unlocked in the hallway of the 400 unit, stationed between resident rooms. At 12:31 p.m., the Director of Social Services (DSS)-A walked by the cart and pulled on the locked narcotics drawer. The DSS-A stated she was making sure the drawer was locked and then walked away. The cart remained unlocked and unattended until 12:37 p.m., when E-I returned to the cart. From 12:27 p.m. to 12:37 p.m. one resident wheeled by the cart, and two nursing assistants (NA) walked by the unlocked cart. E-I acknowledged the medication cart was unlocked when she left but should have been locked when she stepped away. Further, E-I stated the cart was supposed to be locked to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a baseline care plan to properly care for 1 of 3 residents (R2) reviewed for baseline care plan. Additionally, the facility failed to provide a summary of the baseline care plan to 1 of 3 residents (R2). Findings include: R2's admission Data Collection (nursing assessment) dated 2/16/26 at 12:50 p.m., indicated R2 had pain frequently over the past five days that made it hard to sleep at night and limited day-to-day activities. Pain was rated as moderate pain as a five (5) on a scale of 0-10. Nursing assessment indicated R2 had a wound on the coccyx described as, right butt has opening. R2's progress notes indicated on 2/16/26 at 3:18 p.m., R2 was admitted with a chronic stage IV (4) (full-thickness tissue loss with exposure of muscle, tendon, ligament, or bone) sacral ulcer. R2's Physical Therapy (PT) Evaluation and Plan of Treatment dated 2/17/26 (no time), indicated R2 had pain which interfered with functional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, and document review the facility failed to comprehensively develop and implement care plan interventions for 1 of 3 residents (R4) when R4 had poor nutritional intake with a diagnosis of malnutrition. Findings include:R4's admission Minimum Data Sheet (MDS) dated [DATE], indicated R4 admitted to the facility on [DATE], with intact cognition, required set-up assistance for meals, and diagnoses included pneumonia and malnutrition. R4's care plan dated 2/2/26, indicated a potential nutritional problem related to moderate malnutrition with interventions to assist with meal set-up, record nutritional intakes, take orders at meals and offer alternatives. The care plan failed to include interventions for when R4 did not eat meals as well as direction when to offer nutritional supplement that was ordered. During an observation and interview on 3/13/26 at 12:56 p.m., R4 independently drank fluids from her glass, drank her fruit cup instead of using utensils, and ate a few bites of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure pressure ulcer prevention interventions were utilized as ordered for residents at risk of developing pressure ulcers for 2 of 3 residents (R1, R4) reviewed who were at risk for pressure ulcers.Findings include: R1 R1's significant change Minimum Data Set (MDS) dated [DATE], indicated R1 was severely cognitively impaired, at risk for pressure ulcers and used pressure reducing devices for her chair and bed. R1's diagnoses included a brain tumor, difficulty speaking, diabetes, and paralysis on the right, dominant side. R1's care plan dated 11/6/25, directed to float heels with pillow and turn and reposition every two-to-three hours and as needed (PRN). R1's care plan lacked an update or mention of precautions to prevent friction and sheer, although the progress notes indicated that risk. R1's provider orders dated 11/10/25 indicated weekly skin inspection by licensed nurse. R1's progress notes indicated the following:11/20/25 at 2:47…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide safe transfers for 1 of 3 residents (R5) when one staff transferred R5 with an EZ Stand (mechanical lift used to move a person who can bear weight from one surface to another) but required assistance of two staff with an EZ Stand for safe transfers. Findings include: R5's annual Minimum Data Set (MDS) dated [DATE] indicated intact cognition, dependence on staff for all transfers, and diagnoses that included heart failure and morbid obesity. R5's care plan dated 6/3/24, indicated R5 required assistance of two staff transfers with the EZ Stand and was at risk for falls related to impaired mobility. The care plan dated 9/3/24, indicated care in pairs. R5's orders dated 2/10/26 indicated care in pairs. R5's provider notes dated 3/11/26, with no time, indicated R5 weighed 543 pounds. During an observation on 3/13/26 at 11:47 a.m., R5 's door was closed, and then opened by nursing assistant (NA)-A who was in the room alone with R5. R5 thanked NA-A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to sufficiently manage pain or offer non-medication pain management interventions for 1 of 3 residents (R2) reviewed for pain management. R2's admission Data Collection (nursing assessment) dated 2/16/26 at 12:50 p.m., indicated R2 had pain frequently over the past five days that made it hard to sleep at night, limited day-to-day activities, and affected sleep, rated as moderate pain at five (5) on a scale of 0-10. R2 received scheduled and as needed (PRN) pain medication and non-medicine interventions to relieve pain. R2's Physical Therapy (PT) Evaluation and Plan of Treatment dated 2/17/26, (no time) indicated R2 had pain that interfered with functional activity and sleep, and nursing would address the pain. R2's provider progress notes dated 2/17/26, (no time) indicated R2 rated pain at 5/10 (five out of ten) on 2/16/26 at 1:31 p.m. R2's provider orders indicated the following:Lidocaine external patch 4%, apply to painful site topically one time a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure nurses were timely and competently trained on medication administration for 1 of 3 residents (R1) reviewed with specific orders for administration of oral medication. Findings include: R1's diagnoses list dated 11/4/25, indicated diagnoses that included cancer of the frontal lobe of the brain. R1's significant change Minimum Data Set (MDS) dated [DATE], indicated R1 was significantly cognitively impaired, was dependent upon staff for activities of daily living, had complaints of difficulty or pain with swallowing, and received scheduled and as needed (PRN) pain medications. R1's hospice progress notes indicated the following:12/5/25 at 3:05 a.m., indicated a facility nurse contacted the hospice provider to request all medications be discontinued because R1 was having difficulty swallowing, and indicated R1 had Synthroid and morphine. The hospice provider provided education about lorazepam (medication used to manage anxiety and agitation) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed revise the fall care plan to include individualized intervention (fall mat) for 1 of 3 residents (R4), who was reviewed for quality of care/treatment.Findings include:R4's face sheet identified diagnoses of downs syndrome (genetic disorder), dislocation of right shoulder, Alzheimer's and dementia, intellectual disabilities, and epilepsy (seizure disorder).R4's admission Minimum Data Set (MDS) dated [DATE], identified R4 had limited ability to make self understood or respond to others, had poor cognition, had no behaviors. R4 was dependent on staff for activities of daily living. R4 had a fall prior to admission.R4's care plan dated 9/15/25, identified R4 was a fall risk due to dislocation of right shoulder, epilepsy, Alzheimer's, and Down Syndrome. Interventions included follow therapy instructions for mobility function. Monitor and document on safety. Review information on past falls and attempt to determine cause of falls. Record possible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-02 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were comprehensively assessed for self-administration of medications for 1 of 1 resident (R27) reviewed for self-administration of medication.Findings include:R27's diagnosis report printed 7/2/25, include Type 2 diabetes mellitus, dermatitis (characterized by inflammation and irritation of skin), other prurigo (skin disorder characterized by intensely itchy spots on the skin) and bipolar disorder.R27's annual Minimum Data Set (MDS) dated [DATE], indicated R27's cognition was intact. R27's behaviors did not include rejection of care and there was not a noted change in R27's behaviors since last MDS dated . R27 required staff assistance with ADLs.R27's care plan, last reviewed 6/29/25, included direction to administer medications per orders. R27's care plan lacked direction for R27 to self-administer medication or indication of R27 being assessed for self-administration of medication.R27's provider progress note dated 6/16/25, did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure nursing rehabilitation services were provided for 1 of 1 residents (R7) who was care planned for passive range of motion (ROM).Findings include:R7's quarterly Minimum Data Set (MDS) dated [DATE], indicated R7 diagnoses of end stage renal disease, altered mental status, muscle weakness, right below the knee amputation and Parkinsonism. R7's MDS further indicated resident was moderately cognitively impaired, and required assist of 1-2 staff for all activities of daily living (ADLs). R7's care plan (print date [DATE]), indicated R7 had Alteration in mobility related to [end stage renal disease]. R7's care plan further documented the provision of NURSING REHAB: Passive ROM to upper and lower extremities - 10 [repetitions] to each joint or as tolerated.During multiple observations, from [DATE] - [DATE] (when not attending dialysis), was observed laying in his bed (sleeping or watching TV). Meals were brought to R7's room, where after set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure nail care was completed for 1 of 2 residents (R27) who were reviewed for being dependent on staff for activities of daily living (ADLs).Findings include:R27's diagnosis report printed 7/2/25, include Type 2 diabetes mellitus, dermatitis (characterized by inflammation and irritation of skin), other prurigo (skin disorder characterized by intensely itchy spots on the skin) and bipolar disorder.R27's annual Minimum Data Set (MDS) dated [DATE], indicated R27's cognition was intact. R27's behaviors did not include rejection of care and there was not a noted change in R27's behaviors since last MDS dated . R27 required staff assistance with ADLs.R27's care plan included diagnosis methicillin-resistant staphylococcus aureus (MRSA) (bacteria that is resistive to many antibiotics, making infections difficult to treat) to R27's skin. Staff were instructed to educate R27 regarding the importance of hand washing, to remind R27 to wash hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure skin abrasions were adequately assessed and monitored for 1 of 1 resident (R27) reviewed for non-pressure related skin concerns.Findings include:R27's diagnosis report printed 7/2/25, include Type 2 diabetes mellitus, dermatitis (characterized by inflammation and irritation of skin), other prurigo (skin disorder characterized by intensely itchy spots on the skin) and bipolar disorder.R27's annual minimum data set (MDS) dated [DATE] indicated no current skin concerns. R27 had intact cognition. R27 had no behavior concerns and there was no change in behavior since last MDS.R27's care plan included diagnosis methicillin-resistant staphylococcus aureus (MRSA) (bacteria that is resistive to many antibiotics, making infections difficult to treat) to R27's skin. Staff were instructed to educate R27 regarding the importance of hand washing, to remind R27 to wash hands immediately after activities of daily living (ADLs), care tasks and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-02 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure recommended dental services were provided for 1 of 2 residents (R13) reviewed for dental services.Findings include:R13's quarterly minimum data set (MDS) dated [DATE], indicated R13 was cognitively intact, and was independent with activities of daily living. R13 had diagnosis of protein-calorie malnutrition.R13's dental care assessment area (CAA) dated 2/18/25, indicated R13 was edentulous (having no teeth) which can put resident at risk for nutritional deficits. When interviewed on 6/29/25, at 2:27 p.m. R13 stated he had no teeth, had waited a long time for them but had not received them and was not aware of what was happened with getting his dentures. A dental visit note dated 10/24/24, indicated R13 had previously declined to start denture fabrication process because he believed he would be discharged within a few weeks. Dental group spoke with social worker who reported he was on the list for a new placement, believed he would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to notify a resident's physician of the deterioration of a non-pressure related skin wound for 1 of 3 residents (R3) reviewed for non-pressure related skin wounds. Findings include: R3's annual Minimum Data Set (MDS) assessment dated [DATE], indicated he admitted to the facility with 6/7/24 and had diagnoses including non-pressure chronic ulcer of left heel and midfoot, morbid obesity, chronic respiratory failure, difficulty in walking, and diabetes mellitus (type 2 diabetes). R3 had diabetic foot ulcer(s) and treatments included application of dressings to feet. R3's care plan dated 6/7/25, identified he had diabetes. Interventions included check all of body for breaks in skin per protocol and treat promptly as ordered by doctor. The care plan identified an actual impairment in skin integrity related to diabetes with left heel diabetic ulcer. Interventions included follow facility protocols for treatment of injury, wedge pillow to offload…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure professional standards of practice for treatment orders were followed for 2 of 3 residents (R1, R2) reviewed for non-pressure related skin wounds who had wound care orders which were not transcribed. Findings include: R1 R1's admission Minimum Data Set (MDS) assessment dated [DATE], indicated she admitted to the facility on [DATE] with diagnoses including non-pressure chronic ulcer of buttock, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, and cellulitis of buttock (bacterial infection of skin and underlying tissues). R1 had recent major surgery of repair of a deep ulcer and had a surgical wound with surgical wound care treatment. R1's Skin Evaluation and Skin Risk Factors assessment dated [DATE], identified she had a surgical incision on her coccyx (tail bone) with treatment of a wound vacuum-assisted closure (VAC, a negative pressure wound therapy (NPWT) that applies suction via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess non-pressure related skin wounds for 2 of 3 residents (R1, R2) reviewed for non-pressure related skin wounds. In addition, the facility failed to administer non-pressure related skin wound treatments in accordance with physician orders for 1 of 3 residents (R1) and failed to identify deterioration of a non-pressure related skin wound for 1 of 3 residents (R3) reviewed for non-pressure related skin wounds. Findings include: R1 R1's Minimum Data Set (MDS) assessment dated [DATE], indicated she admitted to the facility on [DATE] with diagnoses including non-pressure chronic ulcer of buttock, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, and cellulitis of buttock (bacterial infection of skin and underlying tissues). R3 had recent major surgery of repair of a deep ulcer and had a surgical wound with surgical wound care treatment. R3 was cognitively intact. R1's Skin Evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to maintain complete, accurate, and up-to-date medical records of administered wound care treatments for 1 of 3 residents (R1) reviewed for non-pressure related skin injuries. Findings include: R1's Minimum Data Set (MDS) assessment dated [DATE], indicated she admitted to the facility on [DATE] with diagnoses including non-pressure chronic ulcer of buttock, encounter for surgical aftercare following surgery on the skin and subcutaneous tissue, and cellulitis of buttock (bacterial infection of skin and underlying tissues). R1 had recent major surgery of repair of a deep ulcer and had a surgical wound with surgical wound care treatment. R1's physician order with start date 5/14/25 and end date 5/15/25, directed to continue large wound VAC and dressing on right buttock wound, change Monday Wednesday and Friday, suction at 125 millimeters of mercury (mm Hg). R1's medication administration records (MAR) progress note dated 5/14/25, indicated the wound VAC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement discharge plans that addressed all the needs for 1 of 3 (R2) residents reviewed for discharge. R2 was discharged before a waiver evaluation was completed at the facility resulting in discharging to home without a personal care assistant (PCA). In addition, incorrect orders were transcribed as R2 was ordered to have a skilled nurse (SN) from the home care agency, the facility ordered a home health aide instead and R2's medications and dialysis were not ordered correctly. Findings include: Email correspondence on [DATE] at 10:21 a.m. sent by R2's community case manager (CM) to the facility social worker (SW) indicated the CM was asking the SW if she had contacted R2's waiver provider to resume services for his discharge on [DATE]. Email correspondence on [DATE] at 6:57 a.m. sent by R2's CM to the facility SW indicated she was again following up on R2's discharge plans and services. R2's providers Discharge summary dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-17 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the agency failed to maintain current certification for the Clinical Laboratory Improvement Amendments (CLIA) waiver, which is required for agencies performing blood testing. This had the potential to affect patients who received blood testing by the agency, including those residents who had received routine glucose testing (check of blood sugar). This included R9, R10, R11, R12, R13, R14, R15, R16, R17, R18, R19, R20, R21, R22, R23, R24, R25, R26, R27, R28, R29, R30, R31, R32, R33, R34, and R35. On [DATE], at 10:00 a.m. a review of the facility certifications was completed upon entrance to the facility. At this time, a document dated [DATE], indicated the CLIA waiver became effective [DATE] and expired on [DATE]. On [DATE], at 2:00 p.m. inquired of administrator if there had been a CLIA certificate received following the date of expiration on [DATE]. An email was received in follow up at 2:50 p.m. and indicated there was not an updated CLIA waiver in house, however,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure physician orders were followed to promote good nutritional intake for 1 of 1 residents, (R1), with the diagnoses of end stage renal disease and diabetes. Findings include: R1's annual Minimum Data Set (MDS) dated [DATE], identified R1 was cognitively intact. R1's medical diagnoses identified R1 was medically complex, and his diagnoses included anemia, peripheral vascular disease, renal disease and diabetes. R1's physician orders dated 6/11/24, indicated R1 was to receive a regular diet, regular texture, and regular (thin) consistency. In addition, the order indicated R1 was to receive double meat/protein for nutrition. R1's care plan, initiated on 12/26/17, identified R1 had diabetes mellitus II (adult onset). The care plan directed staff to monitor for breaks in skin, and, if noted, to treat promptly as ordered by the doctor. The care plan directed staff to check skin when assisting with activities of daily living (personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, interview and document review, the facility failed to ensure community use glucometer were properly cleaned and disinfected between resident use for 1 of 2 glucometers on the second floor. Findings include: During an observation on 4/4/24 at 10:36 a.m., licensed practical nurse (LPN)-A gathered the supplies to perform a blood sugar reading for R12. LPN-A went to R12's room. LPN-A inserted the test strip, donned gloves, wiped R12's finger with alcohol wipe and used the lancet to poke the finger. LPN-A applied the drop of blood to the test strip and got a reading of 193. LPN-A removed the gloves and took the community glucometer (more than one resident utilizes the glucometer for testing. If blood glucose meters must be shared, the device should be cleaned and disinfected after every use, per manufacturer's instructions, to prevent carry-over of blood and infectious agents) and sharp out of the room. LPN-A placed the sharp in the sharps container. LPN-A took an alcohol wipe and wiped the community glucometer. LPN-A put the community glucometer in the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$17,345 in federal fines across 1 penalty.

  • $17,345 — penalty dated 2025-12-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 3 of 53.7-0.7 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 44 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Hillcrest Health Care, LLCMankato, MN 1 of 5Maplewood Rehabilitation CenterMaplewood, MN 1 of 5The Emeralds At Fairbault LLCFaribault, MN 1 of 5The Emeralds At Grand Rapids LLCGrand Rapids, MN 1 of 5The Emeralds At St Paul LLCSaint Paul, MN 1 of 5The Estates At Excelsior LLCExcelsior, MN 1 of 5The Estates At Lynnhurst LLCSaint Paul, MN 1 of 5The Villas At New BrightonNew Brighton, MN 1 of 5The Villas At Osseo LLCOsseo, MN 1 of 5The Villas At RobbinsdaleRobbinsdale, MN 1 of 5The Villas At The CedarsSaint Louis Park, MN 1 of 5The Waterview Pines LLCVirginia, MN 1 of 5The Waterview Shores LLCTwo Harbors, MN 1 of 5The Waterview Woods LLCEveleth, MN 1 of 5Villas At Bryn Mawr LLCMinneapolis, MN 2 of 5Bayside Manor LLCGaylord, MN 2 of 5Oaklawn Health Care, LLCMankato, MN 2 of 5Parmly On The Lake LLCChisago City, MN 2 of 5The Estates At Chateau LLCMinneapolis, MN 2 of 5The Estates At Fridley LLCFridley, MN 2 of 5The Estates At Roseville LLCRoseville, MN 2 of 5The Estates At Rush City LLCRush City, MN 2 of 5The Estates At Twin Rivers LLCAnoka, MN 2 of 5The Gardens At Foley LLCFoley, MN 2 of 5The Gardens At Winsted LLCWinsted, MN 2 of 5The North Shore Estates LLCDuluth, MN 2 of 5The Villas At St Louis ParkSaint Louis Park, MN 2 of 5The Villas At St PaulSaint Paul, MN 2 of 5The Villas At The ParkSaint Louis Park, MN 3 of 5Bethany On The Lake LLCAlexandria, MN 3 of 5Laurels Peak Health Care, LLCMankato, MN 3 of 5Meeker Manor Rehablitation Center, LLCLitchfield, MN 3 of 5River Valley Health And Rehabilitation Center LLCRedwood Falls, MN 3 of 5The Estates At Bloomington LLCBloomington, MN 3 of 5The Estates At St Louis Park LLCSaint Louis Park, MN 3 of 5The Villas At RichfieldRichfield, MN 3 of 5The Villas At RosevilleRoseville, MN 4 of 5Lakeshore Rehabilitation Center LLCWaseca, MN 4 of 5Mala Strana Health Care, LLCNew Prague, MN 4 of 5Sleepy Eye Rehabilitati CenterSleepy Eye, MN

Showing 40 of 44; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NIJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST16%since 01/01/2023
SPARTAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST32%since 01/01/2023
WBS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST26%since 01/01/2023
YAZOMA HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST26%since 01/01/2023
HALPERT, MARCIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL32%since 01/01/2023
JAFFA, NOAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR16%since 01/01/2023
LEGUM, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE26%since 01/01/2023
STERN, WILLIAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER26%since 01/01/2023
MONARCH HEALTHCARE OPERATING XII LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2023

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.3M
Net patient revenuemost recent cost report
+4.9%
Operating marginrevenue minus expenses
$1.1M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 61%Medicare 8%Other / private 31%

This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$366per resident / day
operating cost
$11,125per month
≈ monthly operating cost
$385per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245186. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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