Villas At Bryn Mawr LLC
275 Penn Avenue North, Minneapolis, MN 55405 · For profit - Corporation · 105 certified beds · (612) 377-4723 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (29% vs 45% nationally) — better care continuity
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $51,980 in federal fines (most recent 2026-02-27)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.6% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.1% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.8% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.2% | 4.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 4.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.3% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.3% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.4% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 8.8% | 24.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.3% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 57.1% | 82.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 14.2% | 23.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 23.0% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.08 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.88 | 1.90 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.2%CMS range 25.1–59.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 97.2 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.73 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.54 hrs/resident/day on weekends vs 2.81 on weekdays — 10% thinner on weekends. RN hours go from 0.77 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 29% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 16 most serious are shown; the remaining 41 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to assess, develop, implement interventions and provide supervision for 1 of resident (R1) reviewed for tube feeding. The facility was aware R1 had food seeking behaviors and was on a NPO (nothing by mouth) diet restriction. This resulted in R1 being sent to the emergency department. Once in the emergency department, R1 required intubation and resuscitation by cardio pulmonary resuscitation (CPR) due to cardiac arrest. The immediate jeopardy began on 3/08/26, when the facility failed to assess, develop, implement interventions and provide supervision to R1 when R1 was known to have food seeking behaviors and was on a NPO diet restriction. R1 was sent to the emergency department (ED) on 3/08/26, with decreased responsiveness, temperature of 105 degrees Fahrenheit and was found to have large portions of food materials in R1's oropharynx (upper airway). The immediate jeopardy was removed on 3/13/26, but noncompliance remained at the lower scope and severity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-09-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility neglected to provide care and services to a resident with mental health needs who refused assessments and interventions since admission on [DATE], R1 was not transferred to a higher level of care despite facility and provider awareness for 1 of 3 residents (R1) who were reviewed for neglect of care when R1 contacted emergency medical services (EMS) because she felt dizzy, was vomiting, and could not move her lower extremities. When EMS arrived R1 was adhered to her mattress and covered in urine and feces. R1 admitted to the hospital malnourished, with maggots around her groin, bra hook embedded down to the muscle layer, reddened folds to right flank, pressure ulcers from stage one to stage four covered her entire back, open areas to coccyx, and bilateral gluteus, and skin tears along her posterior thighs. The immediate jeopardy began on 9/21/25, when facility failed to send R1 to a higher level of care when they were unable to provide hygiene, assess her skin,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-09-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow R1's Physician Orders for Life-Sustaining Treatment (POLST) do not attempt resuscitation (DNR), do not intubate (DNI), and to allow natural death for one of three residents (R1) reviewed for cardiopulmonary resuscitation (CPR). R1 was found unconscious in his room in his wheelchair and registered nurse (RN)-A and licensed practical nurse (LPN)-B initiated CPR when R1 requested DNR/DNI, allowing for natural death, potentially complicating R1's rights by unnecessary life-saving measures. The past noncompliance immediate jeopardy began on [DATE] when RN-A and LPN-B initiated CPR on R1, who's wishes were DNR/DNI. RN-G and Administrator-A were notified of the immediate jeopardy at 9:44 a.m. on [DATE]. The immediate jeopardy was removed, and the deficient practice was corrected on [DATE], after the facility implemented a systemic plan to correct the deficient practice prior to the start of the survey, therefore, the IJ was issued at past…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to provide adequate levels of supervision to prevent elopement for 1 of 1 residents (R1) who required 24/7 supervision, resided on a locked unit and left the facility without their knowledge. This resulted in an Immediate Jeopardy (IJ) situation for R1. The IJ began on 6/10/25, when R1 was not provided with adequate supervision during an outside activity which resulted in R1 leaving the facility at approximately 1:23 p.m., he was found by police at approximately 1:46 p.m. on a busy street about a half mile away from the facility. The administrator, director of nursing and regional nurse consultant (RNC)-A were notified of the immediate jeopardy on 6/24/25, at 11:42 a.m. The facility implemented immediate corrective action on 6/10/25 to prevent recurrence, so the IJ was issued at past non-compliance. Findings include: R1's Hospital discharge summary provider note dated 3/14/25, identified R1 had orders to reside in a locked unit due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Lcited before2024-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespreadEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to have a system in place to train staff on the process for unlocking the main entrance doors for emergency medical services (EMS) personnel after hours when the doors were locked from 10:00 p.m. to 7:00 a.m R2 had difficulty breathing, 911 was call, and EMS personnel could not gain entrance to the building for ten minutes. This deficient practice placed all 81 residents residing in the facility at risk for serious harm, impairment or death (immediate jeopardy [IJ]) for delayed EMS response. The IJ began on 7/29/24 at 2:29 a.m. when R2 reported difficulty breathing, and staff phoned 911 at approximately 2:09 a.m. on 7/29/24. When EMS arrived at the facility, the doors were locked. A staff member attempted to open the doors and were unable. EMS was unable to enter the building for approximately 10 minutes. The administrator and director of nursing (DON) were notified of the IJ on 8/8/24 at 4:51 p.m. The IJ was removed on 8/9/24 at 11:46 a.m., but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure newly developed areas of skin breakdown were promptly assessed to determine interventions needed to promote healing, ensure recommendations and orders for pressure ulcer care were acted upon timely to facilitate healing and reduce the risk of continued worsening for 1 of 4 residents (R4) reviewed. R4 developed skin breakdown on 12/6/25, that was not addressed until several days later and when R4 was seen by a wound care provider for the developed pressure injuries then the recommendations for care were not implemented until weeks later causing harm to R4 when he developed more pressure ulcers and his existing ones worsened. The facility took corrective action prior to the onsite survey, and these findings are being issued at past non-compliance. Findings include: R4's Monarch Healthcare Management (MHM) Weekly Skin Inspection, dated 11/30/25, identified R4 had a shower and listed a section to record his skin condition. The evaluation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-17 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to immediately report incidents of potential resident-to-resident abuse to the state agency (SA) within two hours, as required for 2 of 2 residents (R64, R116) reviewed for abuse. In addition, the facility failed to ensure allegations of potential abuse were reported to the state agency (SA), within 2 hours, for an injury of unknown cause resulting in a fracture for 1 of 1 residents (R80) whose allegations were reviewed. Further, the facility failed to ensure timely reporting of self-neglect for a missing resident for 1 of 1 resident (R7) reviewed who left the building and did not return and whose whereabouts were unknown. Findings include: R64 R64's quarterly Minimum Data Set (MDS) dated [DATE], indicated R64 had intact cognition, was diagnosed with depression and bipolar disorder, and was independent with all activities of daily living (ADLs). R64's email communication to the administrator dated [DATE] at 1:22 p.m., indicated R64 wrote to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-17 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain the resident room in a safe, clean, and comfortable condition for 2 of 2 residents (R30, R64) by failing to repair or otherwise seal a broken resident room window, leaving an opening to the outside environment that allowed pests to enter the facility. In addition, the facility failed to ensure condition of wall corner trim pieces and baseboards on the second-floor hallways were in a safe condition. Also, the facility further failed to ensure 2 of 2 residents (R10, R100) rooms were maintained in good repair by failing to address missing drawer fronts, missing mirrors, broken wallboard, hanging curtains off their hooks. Findings include: R30's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated R30 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 and was independent with activities of daily living (ADLs). R64's quarterly MDS assessment dated [DATE] indicated R64 was cognitively intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-17 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure handrails on the second floor were securely attached to the wall. This had the potential to affect all residents, staff, and visitors who had access to the handrails.Findings include: During observation on 6/14/26 at 9:17 a.m., second floor hallway handrails were loosely attached to wall across from the elevator, across from the dining room and nursing desk, between two resident rooms. In addition, one handrail was unattached at one end pulling away from the wall outside a resident room.During review of April, May, and June 2026 electronic work orders (TELS) reports, there was no report of loose handrails.During observation and interview on 6/15/26 at 5:26 p.m., the regional maintenance director (RM)-D and the maintenance operation director (MO)-D reviewed and verified the loose and unattached handrails on the second floor. MO-D stated expectation of staff to submit an electronic work order (TELS) report for anything that is need of repair or replacement including loose and unattached handrails. MO-D and RM-D stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide a dignified dining experience for 3 of 3 residents (R11, R40, R53 ) who were seated at the dining room table with other residents who were served meals without being served meals themselves resulting in them waiting for their meals while tablemates dined.Findings include:R11's quarterly Minimum Data Set (MDS) assessment dated [DATE], identified R11 had intact cognition and required set up or clean-up assistance from staff for eating.R40's annual MDS assessment dated [DATE], identified R40's short term and long term memory appeared OK and a Brief Interview for Mental Status (BIMS) was not completed indicating R40 was rarely/never understood. Further, the assessment identified R40 was independent with eating.R53's significant change MDS assessment dated [DATE], identified R53 had moderately impaired cognition and required set up or clean-up assistance from staff for eating.On 6/14/26 at 12:09 p.m., the lunch meal service was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the required Notice of Medicare Non-Coverage (NOMNC) was provided timely to 1 of 3 residents (R39) reviewed for beneficiary notices.Findings include: R39's admission Minimum Data Set (MDS) dated [DATE], indicated R39 had intact cognition. R39's SNF Beneficiary Protection Notification Review form dated 5/28/26, indicated R39's last covered day of Medicare Part A service was on 5/28/26, and the termination was provider-initiated when Part A benefit days were not exhausted. R39's NOMNC form dated 5/28/26, indicated R39's last covered day of Medicare Part A service was on 5/28/26 and was signed by the resident on 5/27/26. R39's medical record was reviewed, and no indication that facility staff had attempted to give R39 the NOMNC form before 5/27/26 was found. During an interview with the administrator on 6/17/26 at 8:12 a.m., the administrator confirmed that she could not find an indication that the NOMNC form was given to R39 before 5/27/26 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During observation, interview and record review, the facility failed to ensure protection of resident property for 2 of 2 residents (R10, R15) reviewed for missing items.Findings include:R10 R10's admissions Minimum Data Set (MDS) dated [DATE], identified R10 with intact cognition, moderately impaired vision with corrective lenses, impairment of one side of lower extremity, required substantial to maximal assistance with dressing and personal hygiene. In addition, R10 with diagnoses of anemia, vital hepatitis, arthritis, osteoporosis, hip fracture, anxiety, depression, chronic lung disease, respiratory failure, cataracts, and was on hospice.R10's admissions Care Area Assessment (CAA) with assessment review date (ARD) of 4/28/26 identified vision problems indicated by Moderately impaired and ability to see in adequate light (with glasses or other visual appliances).R10's MN admission packet dated 4/22/26, identified a Personal Belongings Inventory form with and X marked next to Glasses. The form failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure ongoing, adequate monitoring for side effects with psychotropic medication use to promote continuity of care for 1 of 5 residents (R15) reviewed for unnecessary medication use. In addition, the facility failed to ensure psychotropic medication had identified target behaviors/symptoms, and therefore failed to monitor for target behavior/symptoms for 1 of 5 residents (R15) reviewed for unnecessary medication use.Findings include: R15's admission Minimum Data Set (MDS) dated [DATE], indicated R15 had some difficulty making decisions regarding tasks in daily life in new situations and demonstrated no delusional thinking during the review period. The MDS indicated R15 used antidepressant medication and was diagnosed with depression and anxiety. R15's care plan dated 5/20/26, indicated R15 had an alteration in mood and behavior related to anxiety, depression, ADHD (attention deficit/ hyperactivity disorder), and mild cognitive impairment and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide a written bed hold (BH) for 3 of 3 residents (R9, R15, R100) reviewed for hospitalization. Findings Include: R15 R15's admissions MDS dated [DATE] identified R15 with inability to determine cognition, adequate vision with no corrective lenses, impaired function of one side of upper extremity, utilized a wheelchair for mobility, required substantial assistance with dressing and personal hygiene. In addition, R15 had diagnoses of Encephalopathy (malfunction in the brain causing mental status changes), blood clots, ischemic colitis requiring colostomy (bag outside body to collect stool), kidney disease, anxiety, depression, and rhabdomyolysis (breakdown of muscle causing kidney damage). R15's progress notes for 3/19/26 and 3/20/26 identified R15 with admission to facility on 3/19/26 and suffered a fall with head strike on 3/20/26 with return to the hospital. R15's progress note dated 4/1/26, stated R15 had readmitted to the facility. Also, R15's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded to reflect vision status for 1 of 1 residents (R15) reviewed for MDS accuracy.Findings include: R15's Admissions Minimum Data Set (MDS) dated [DATE], identified R15 with adequate vision and no corrective lenses. In addition, R15 required assistance with hygiene and had an ostomy (abdominal opening for stool to drain out of). Also, diagnoses include encephalopathy (brain disorder which can lead to mental status issues, memory loss, personality changes and in some cases, coma), kidney disease, anxiety, depression, blood clots, and rhabdomyolysis (muscle breakdown). The Care Area Assessment (CAA) for Visual Function was not triggered. R15's Hospital DC Interagency Transfer form dated 4/1/26 identified R15 with uses glasses.R15's admission CONTRACT dated 3/19/26 with a form titled Personal Belongings Inventory identified R15 with eyeglasses.R15's care plan and kardex failed to indicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure timeliness of person-centered care conferences for 1 of 1 residents (R100) and to include periodic review and revision by an interdisciplinary team along with the resident in adjusting their care plan and making decisions about their care.Findings include:R100's quarterly MDS dated [DATE] identified R100 with intact cognition, substantial assistance needed for dressing, and toileting hygiene and had diagnoses of schizoaffective disorder, cancer, heart disease, diabetes, seizures, anxiety, depression, bipolar, and lung disease.Additional MDS assessments were completed as follows:7/15/25 Quarterly,8/5/25 Annual,10/22/25 Quarterly,1/15/26 QuarterlyR100's MHM IDT Care Conference Forms dated 10/6/25, and 3/26/26, indicated R100 had a guardian and family was involved in care, but did not include whether R100 was invited or attended.Review of R100 electronic medical record (EMR) revealed no other care conference forms to coincide with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 41 citations
- Potential for harm · Dcited before2026-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to consistently and comprehensively assess a non-pressure skin condition to ensure skin condition changes could be adequately monitored and acted upon promptly to promote healing and reduce the risk of complications (i.e., infection, worsening) for 1 of 2 residents (R22) reviewed who had skin impairments. In addition the facility failed to ensure services were coordinated with the hospice agency of 1 of 1 residents (R10) reviewed who received hospice services. Findings include: R22's annual Minimum Data Set (MDS) dated [DATE], indicated R51 had moderately impaired cognition and was diagnosed with dementia and schizophrenia. The MDS indicated R22 was independent with toileting hygiene, required supervision or touching assistance with bathing/showering, and set up or clean up assistance for lower body dressing. R22's Weekly Skin Inspection dated 3/11/26, indicated R22 had ongoing red rashes on the perineal area, that a cream was applied per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to failed to ensure medications were stored in a secure manner when staff left a medication cart unattended and unlocked, resulting in unauthorized individuals having potential access to medications, including controlled substances. This had the potential to affect medications accessible in that cart by allowing unauthorized access and creating the potential for medication diversion or resident harm. Findings include:During continuous observation on 6/16/26 from 9:01 a.m. through 9:21 a.m., an unlocked medication cart remained unattended at the nurses' station while the assigned nurse was away from the cart. During the observation, four ambulatory residents walked past the medication cart, staff members came and went from behind the nurses' station, and the nurse manager also walked past the unattended cart. The cart was out of sight of staff intermittently throughout the observation. Because the medication cart remained unlocked, medications, including controlled substances stored within the cart, were no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to follow infection control standards of practice for cleaning a urinal for 1 of 1 resident (R2) reviewed for infection control. Findings include: R2's quarterly Minimum Data Set (MDS) dated [DATE] indicated, R2 had severe cognitive impairment, didn't have delusions, didn't refuse cares, was continent of bladder, was independent with activities of daily living, was independent with transfers, and used a wheelchair for mobility. R2's MDS indicated diagnoses of anemia, coronary disease, heart failure, hypertension, and chronic lung disease. R2's care plan indicated he had a risk for alteration in elimination related to impaired mobility. Care plan indicated R2 was continent of bladder, and he kept a plastic urinal on his wheelchair. R2's care plan also indicated the staff had to clean or replace the urinal as needed. During observation and interview on 6/14/26 at 12:32 p.m., R2 was in his room, and on top of his bedside table there were two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-17 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure the emergency call system remained accessible and functional for 4 of 4 residents (R9, R30, R52, and R64) who used the shared bathroom by failing to ensure the bathroom emergency call light pull cord was long enough to be reached by a resident from the floor creating the potential for delayed staff response during an emergency.Findings include:R9's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated R9 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15, was independent with personal hygiene and toileting, and had experienced one fall with minor injury.R52's quarterly MDS assessment dated [DATE] indicated R52 had severe cognitive impairment with a BIMS score of 4 and was independent with activities of daily living.R30's quarterly MDS assessment dated [DATE] indicated R30 was cognitively intact with a BIMS score of 15, was independent with activities of daily living, and had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to assess and develop a plan to ensure tube feeding needs were met for 1 of 1 resident (R1) reviewed who had a behavior of disconnecting her feeding and sustained over 13 pounds (lbs.) of weight loss in less than 30 days as a result. Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1's diagnoses included malnutrition, anxiety disorder and depression and was severely cognitively impaired, usually understood with unclear speech and had no behaviors. The MDS further indicated she required set up to partial assistance with activities of daily living (ADL)'s and was independent with mobility. In addition, the MDS indicated it was unknown if R1 had a weight gain or loss but received a tube feeding with a weight of 165 pounds (lbs.).R1's care plan (CP) dated 2/19/26, indicated R1 self seeks food and fluids while NPO (nothing by mouth), risk versus (vs) benefits completed on 2/19/26, and required reminders and redirection related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report the reasonable suspicion of a crime to law enforcement for 1 of 1 resident (R4) reviewed who made an allegation of sexual abuse. Findings include: R4's facesheet dated 6/24/25, indicated she admitted to the facility on [DATE] and had diagnoses including hemiplegia and hemiparesis following cerebral infarction (one-sided paralysis and weakness after a stroke), need for assistance with personal care, adjustment disorder with anxiety, mild cognitive impairment, post-traumatic stress disorder, and moderate intellectual disabilities. R4's care plan dated 6/6/25, identified she was a vulnerable adult related to severe mobility limitation, severe sensory impairment, poor orientation to person place and time, history of physical aggression, ignoring personal safety, and inability to identify the boundaries of others. Nursing Home Incident Report #360521 dated 5/13/25, was submitted to the state agency (SA) and identified an allegation of sexual abuse,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to revise the care plan for an elopement-safety related intervention for 1 of 1 resident (R1) reviewed for resident safety. Findings include: R1's Hospital discharge summary provider note dated 3/14/25, identified R1 had orders to reside in a locked unit due to profound cognitive impairment due to severe Traumatic Brain Injury (TBI). Psych evaluated and agreed R1 lacked decision making ability and had a history of an elopement at a hospital in September 2024. Needs 24/7 supervision. R1's Elopement Risk Evaluation dated 3/14/25, indicated R1 was at risk for elopement due to habit/history of wandering or attempts to leave the unit/building, was ambulatory or able to self-propel wheelchair, asking to go home or other specific destinations, had cognitive deficit diagnosis and family had voiced concerns that resident may have a tendency to wander or elope. R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-24 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to assess a resident to determine the need for additional treatments and services for mental and psychosocial well-being for 1 of 1 resident (R4) reviewed who made an allegation of sexual assault and had a history of post-traumatic stress disorder (PTSD) and psychosocial adjustment difficulty. Findings include: R4's facesheet dated 6/24/25, indicated she admitted to the facility in 2004 and had diagnoses including post-traumatic stress disorder, adjustment disorder with anxiety, unspecified psychosis, mild cognitive impairment, and moderate intellectual disabilities. R4's trauma care plan dated 4/22/24, identified she was at risk for alterations in behavior related to trauma and diagnosis of PTSD. R4 declined when asked about potential triggers, was unable to articulate coping strategies, and reported no trauma on assessment. R4 saw psychology providers. Interventions included staff to consider past trauma when engaging in work with R4, utilize family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medications were available for administration per physician order for 1 of 1 resident (R1) reviewed for resident safety. Findings include: R1's order summary dated 3/14/25, identified an order for Nicotine min mouth/throat lozenge (Nicotine Polacrilex) give 2 mg by mouth every 1 hour as needed for nicotine craving related to nicotine dependence. R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 was admitted to the facility on [DATE], had severe cognitive impairment, was independent with activities of daily living (ADL's) and mobility. Further identified R1 used tobacco. R1 had diagnoses of traumatic brain injury (a brain injury caused by an external force, like a blow to the head or a jolt) and nicotine dependence. R1's medication administration record (MAR) dated June 2025, identified an order for Nicotine min mouth/throat lozenge (Nicotine Polacrilex) give 2 mg by mouth every 1 hour as needed for nicotine craving related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement admission physician's orders of daily weight checks for 1 of 1 resident (R1) who had a diagnosis of malnutrition and was alleged to have a significant weight loss. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment, diagnosis of anemia, malnutrition, hip fracture, difficulty swallowing, cavities or missing teeth. R1's admission MDS further indicated a weight of 102 pounds (lbs.), a mechanical soft diet and four pressure ulcers, all present upon admission, with two identified as unstageable with deep tissue injury. R1's Care Plan dated 3/24/25, indicated R1 had actual alteration in nutrition, malnutrition related to acute hospital stay for edema with polysubstance abuse, poor nutrition history, past gastric bypass, and inadequate intakes. The care plan further indicated increased protein needs related to altered skin as evidence by multiple wounds. Staff were directed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and documentation, the facility failed to ensure opened food items were wrapped, labeled, dated, and disposed of by use by dates. The facility failed to ensure personal staff items were not stored next to resident food items. Further, the facility failed to ensure facial hair restraints were worn during meal service and hair nets were worn in the kitchen. In addition, the facility failed to ensure the kitchen's dish machine reached adequate temperature and pans and utensils were completely dry before storage to prevent bacterial growth. This had potential to affect all 98 residents who resided in the facility, staff, and visitors who consumed food from the main production kitchen, and specifically residents on station two who consumed food from the steam table. Findings include: During the initial kitchen tour on 3/24/25 at 12:26 p.m., a few culinary staff were in the kitchen area without hair nets or facial hair covers. The dry storage area had two jackets which hung on racks with food items. One shelf had an opened container of Hormel nectar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to assess and care plan for a resident's social and emotional well-being for 1 of 1 resident (R20) who wished to help in the dining area. Additionally, did not adequately assess for food preferences or find ways to encourage resident to adhere to dietary recommendations, and neglected to follow up with an order for a video swallow study for 1 of 1 residents (R23) reviewed who frequently refused a modified diet and requested regular-textured foods. Additionally, the facility failed to assess, care plan, and implement interventions for 1 of 1 resident (R90) reviewed for skin assessment. The facility also failed to coordinate care for a resident who was consistently out of the building for scheduled appointments and not receiving treatments/medications as ordered for 1 of 1 resident (R52) reviewed for dialysis. Findings include: R20 R20's quarterly Minimum Data Set (MDS) indicated R20 was admitted to the care facility on 6/19/24, had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the first-floor shower room was maintained in a clean, sanitary manner when the shower ceiling was observed with brown staining. This had the potential to affect 26 residents (including R28, R73, and R304) who resided on the first floor and utilized the shower room on a routine basis. Findings include: R28's quarterly Minimum Data Set (MDS) dated [DATE], indicated R28 had moderate cognitive impairment and resided on the first floor. R73's annual MDS dated [DATE], indicated R73 had intact cognition. R73's banner printed on 3/24/25, indicated R73 resided on the first floor. R304's admission MDS dated [DATE], indicated R304 had intact cognition, was admitted to the facility on [DATE], and resided on the first floor. During an interview on 3/24/25 at 12:48 p.m., R73 stated she believed the facility had black mold growing in the shower room and felt unsafe using the shower related to this and felt it was a serious issue. R73 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0576 — isolatedEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure there was reasonable access to private phone use for 1 of 1 residents (R303) reviewed who utilized the facility phone. Findings include: R303's admission Minimum Data Set (MDS) dated [DATE], indicated R303 had moderately impaired cognition and resided in a room on the first floor. During an interview on 3/24/25 at 1:44 p.m., R303 stated staff let him use the phone at the nursing station but could only use it for a few minutes as staff frequently had to use it and occasionally, staff would not let him use the phone at all as staff would need to use it to make other calls. R303 stated he wished he had a more private phone that he could use on a more consistent basis that was not in a shared area with staff. R303 stated this really limited how often he could speak with his family and what he could speak with his family about and this bothered him. During an interview on 3/25/25 at 2:43 p.m., nursing assistant (NA)-A stated most of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the quarterly Minimum Data Set (MDS) was completed in a thorough manner to ensure areas of cognition and depressive symptoms were evaluated for 2 of 4 residents (R3, R19) reviewed for MDS accuracy. Findings include: The Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, dated 10/2023, identified the RAI consists of three basic components including the MDS, the Care Area Assessment (CAA) and the utilization guidelines and this process (i.e., use of the entire RAI) was mandated by CMS. The manual outlined a quarterly assessment was a non-comprehensive assessment which was to be completed every 92 days and was used to track a resident' status between comprehensive assessments . to ensure critical indicators of gradual change in a resident's status are monitored. The manual included a section labeled, SECTION C: COGNITIVE PATTERNS, which outlined the section would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a level I Pre-admission Screening (PAS) and, if needed, a Level II Pre-admission Screening and Resident Review (PASARR) was completed to screen for mental health needs for 1 of 1 residents (R17) reviewed for PAS. Findings include: R17's admission Minimum Data Set (MDS) dated [DATE], indicated R17 had intact cognition. R17's medical diagnoses list dated 2/24/25, indicated R17 was diagnosed with depression, anxiety, and post-traumatic stress disorder. R17's PAS notice dated 2/21/25, indicated a copy of the PAS was included with this notice but the PAS was not final until the lead agency sent a final determination to the nursing home. R17's entire medical record was reviewed and lacked evidence a final determination had been received. During an interview on 3/25/25 at 11:32 a.m., the senior linkage line representative (SLL) stated she had reviewed the PAS that they had on file for R17 dated 2/21/25, and this was not the final PASARR. SLL stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide assistance and/or equipment to complete personal hygiene cares (i.e., nail care) for 1 of 5 residents (R59) reviewed who needed set-up assistance with nail care. Findings include: R59's annual Minimum Data Set (MDS), dated [DATE], identified R59 had moderate cognitive impairment and demonstrated no rejection of care behavior. R59's care plan, dated 3/26/25, identified R59 had a self-care deficit due to his cognitive impairment and listed a goal, Resident will be accept [sic] assistance with self cares. The care plan directed, Independent with grooming, provide set up as needed. However, the care plan lacked information on what, if any, preference R59 had about his fingernail length preference (i.e., short or longer). On 3/24/25 at 2:35 p.m., R59 was observed seated in his room reading a Bible. R59 was dressed in a winter coat and stated he had received a shower earlier that same day (3/24/25). However, R59 had multiple…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document the facility failed to provide activities of daily living (ADLs) including nail care and routine bathing to 2 of 3 residents (R19, R31) reviewed for ADLs who were observed to be disheveled with long, dirty fingernails and greasy appearing hair. Findings include: R19 R19's quarterly Minimum Data Set (MDS), dated [DATE], indicated R19 was admitted to the care facility on 2/25/25 and was dependent on staff for most ADLs including toileting, bathing, dressing and personal hygiene (to include nail care). R19's care plan, dated 6/23/23, indicated R19 had a self-care deficit related to a cerebral vascular accident (stroke) with residual left sided weakness and required assist of one staff member with personal hygiene. During observation on 3/24/25 at 2:47 p.m., R19 was laying in bed, asleep, and was observed to have long fingernails approximately ¼ inch in length with dark matter under the nail beds. During interview and observation on 3/26/24 at 7:59 a.m., R19 was laying in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure cataract surgery was coordinated with an appointed guardian to facilitate attendance and successful surgery for 1 of 1 resident (R3) reviewed who complained about their poor vision. In addition, the facility failed to act on reports of missing hearing devices and/or seek a replacement for 1 of 1 residents (R28) reviewed who was reported to have had lost their hearing aids. Findings include: R3 R3's quarterly Minimum Data Set (MDS), dated [DATE], identified R3 had impaired vision (sees large print, but not regular print in newspapers/books) and did not use corrective lenses. However, the spaces to record R3's cognition were dashed and not completed (see F638). On 3/24/25 at 12:51 p.m., R3 was observed lying in bed while in her room. R3 did not have any glasses on at this time. R3 stated repeatedly aloud, I have trouble with my eyes. R3 stated she was unable to see fine things and, again, then voiced, I'm having difficulty seeing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure long, hard toenails (i.e., dystrophic) were appropriately referred to the onsite contracted podiatry service in a timely manner for 1 of 1 resident (R3) reviewed who needed professional management of their nails due to a medical condition. Findings include: R3's quarterly Minimum Data Set (MDS), dated [DATE], identified R3 had delusional thinking and demonstrated no rejection of care behaviors during the review period. Further, the MDS recorded R3 required supervision or touching assistance to complete personal hygiene. However, the spaces to record R3's cognition were dashed and not completed (see F638). On 3/24/25 at 12:51 p.m., R3 was observed in her room on the locked unit. R3 had on a pair of flip-flop shoes on with no socks, which exposed both of her feet and toes. R3's toenails were all long with the nail plate being several millimeters (mm) in length, and R3 having visible hallux valgus (inward bend of the big toe)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide routine range of motion (ROM) for 1 of 1 resident (R63) reviewed for ROM who was dependent on staff for all activities of daily living (ADLs). Findings include: R63's annual Minimum Data Set (MDS) dated [DATE], identified R63 had severe cognitive impairment and diagnoses of aphasia (brain disorder which affects how one speaks and understands language), stroke (occurs when blood vessel is blocked or bursts), and hemiplegia or hemiparesis (loss of muscle function on one side of body or partial weakness on one side of body). R63 had impairment on one side of both upper and lower extremities and was dependent on staff for all activities of daily living, such as dressing, bed mobility, and transfers. R63's care plan intervention initiated 2/14/24, directed staff to provide gentle range of motion as tolerated with daily care. R63's Occupational Therapy Evaluation and Plan of Treatment dated 2/20/24, indicated R63 had impaired ROM to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess and implement behavioral interventions for 1 of 1 resident (R46) reviewed for behavior of throwing dining ware. Findings include: R46's quarterly Minimum Data Set (MDS) dated [DATE], indicated R46 had severe cognitive impairment, hallucinations, delusions, and no other behavioral symptoms or rejection of care. R46 was independent with activities of daily living. R46's Medical Diagnosis list printed 3/27/25, included mild cognitive impairment of uncertain or unknown etiology, hypertension (high blood pressure), and schizophrenia (chronic mental illness characterized by a combination of symptoms which significantly impair a person's thinking, feeling, and behavior). R46's care plan printed 3/27/25, indicated a focus area of potential nutritional problem and identified R46 had a history of throwing plates and breaking china dishes. The care plan indicated an intervention to offer plastic plates prn (as needed) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure appropriate and accurate psychotropic medication side effect monitoring was completed and recorded to reduce the risk of complication (i.e., orthostasis) and promote continuity of care for 1 of 5 residents (R59) reviewed for unnecessary medication use. Findings include: A Centers for Disease Control (CDC) Measuring Orthostatic Blood Pressure feature, dated 2017, identified a procedure to check orthostatic blood pressures. This directed to have the patient lie down for five minutes, measure the blood pressure and pulse, have the patient stand up and repeat taking the blood pressure readings at various intervals. The feature outlined, A drop in BP [blood pressure] of [equal or greater than] 20 mm Hg, or in diastolic BP of [equal or greater than] 10 mm Hg, or experiencing lightheadedness or dizziness is considered abnormal [i.e., potential orthostasis]. R59's annual Minimum Data Set (MDS), dated [DATE], identified R59 had moderate cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure appropriate personal protective equipment (PPE) was used for 1 of 1 resident (R63) who received cares and was on enhanced barrier precautions. Findings include: R63's annual Minimum Data Set (MDS) dated [DATE], identified R63 had severe cognitive impairment and diagnoses of aphasia (brain disorder which affects how one speaks and understands language), stroke (occurs when blood vessel is blocked or bursts), and hemiplegia or hemiparesis (loss of muscle function on one side of body or partial weakness on one side of body). R63 had impairment on one side of both upper and lower extremities and was dependent on staff for all activities of daily living, such as dressing, bed mobility, and transfers. R63's care plan printed 3/25/25, indicated R63 was on enhanced barrier precautions (EBP) related to presence of tube feeding. During observation on 3/26/25 at 7:47 a.m., nursing assistant (NA)-C and -G assisted R63 to put on a sweater.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a pain medication was re-ordered timely to prevent pain for 1 of 3 residents (R1) reviewed for pharmacy services. Findings include: R1's admission Record dated 1/29/24 indicated R1's diagnoses included diabetic neuropathy, pain in left foot and post-traumatic stress disorder. R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had alteration in comfort related to left toe amputation, required pain medication as ordered by the provider, and had intact cognition. R1's care plan dated 1/29/24, indicated R1 had left foot pain due to amputation with staff intervention to provide pain medication as ordered by the provider, document on effectiveness of pain medication and encourage R1 to verbalize discomfort. R1's Provider Order dated 1/29/24 indicated to monitor for pain daily, every shift. R1's Provider Order dated 10/1/24 included Belbuca Buccal Film (Buprenorphine HCL, a strong opioid pain medication used to manage severe and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to monitor 2 of 4 residents (R1, R4) following an unwitnessed fall. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had severe cognitive impairment with diagnoses which included stroke. R1's nursing note dated 1/4/25 indicated R1 fell and hit the right side of his forehead causing a bump. The note lacked size and description of the injury, and any indication of treatment. R1's electronic medical record (EMR) lacked documentation of monitoring of the injury and ongoing monitoring following the fall to include neuro checks and vital signs. R4's quarterly MDS dated [DATE] indicated R4 had intact cognition with diagnoses which included type 2 diabetes mellitus. R4's nursing note dated 1/6/25 indicated R4 was found laying on the floor next to his bed during morning rounds. The note lacked indication of any injury or treatment. R4's EMR lacked documentation of ongoing monitoring for injury and ongoing monitoring following the fall. On 1/13/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-12 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a privacy curtain for 3 or 3 residents (R1,R3, R6) who shared a room and were reviewed for a clean home-like environment. Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE] indicated R1 was cognitively intact. R1's Diagnoses List undated, included adjustment disorder with depressed mood, weakness, and unsteadiness on feet. R1's care plan dated 2/6/24, indicated R1 utilized a two-wheeled walker, and required assistance with transfers and to get out of bed. On 8/7/24 at 9:31 a.m., R1's room was observed to have a privacy curtain that was torn and unusable, and shielded R1's roommate from the doorway, but did not provide privacy from R1's view. R1 was sitting on the side of his bed, and stated he had never had a privacy curtain, nor had his roommate, and he had to watch staff help his roommate dress and undress. He did not want to eat in the dining room, but also did not want to watch staff dress and undress his roommate while he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-12 · tag F0949 — failed to train staff on dementia and abuse — isolatedProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to ensure 3 of 5 staff (nursing assistant [NA]-G, NA-H, NA-I) received annual training on behaviors in Alzheimer's disease or related disorders, problem solving with challenging behaviors, and communication skills. Findings include: Review of NA-G's, NA-H's, and NA-I's training transcripts lacked identification they completed annual training on Alzheimer's Disease, behavioral health, communication skills, or problem solving with challenging behaviors. Review of the Facility Assessment (FA) dated 7/3/24, indicated the facility accepted residents with psychiatric and mood disorders, and with impaired cognition. The FA indicated staff were trained annually on dementia management and how to address the care of the cognitively impaired residents. On 8/12/24 at 1:14 p.m., during interview with registered nurse (RN)-C and the director of nursing (DON), RN-C acknowledged NA-G, NA-H, and NA-I had not received annual annual training for behavioral health. A behavioral health training policy was requested and not provided.
- Potential for harm · Fcited before2024-05-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure dishware was cleaned and sanitized in a manner to reduce the risk of cross-contamination and/or foodborne illness. This had the potential to affect all 88 residents residing in the facility at the time of the survey. Findings include: During observation and interview during the initial kitchen tour with dietary manager (DD) on 4/29/24 at 12:07 p.m., DD demonstrated the low temp machine use and chlorine testing for sanitization for the Ecolab ES-2000 low temperature commercial dishwasher. DD pointed to a container with chlorine test strips and a three ring binder on a shelf in the dishwasher area and stated the kitchen staff were required to document the wash temperature using a mechanical temperature indicator and obtain a chlorine measurement result following every meal each day when operating the machine. Observation of dishmachine testing by the DD indicated a temperature of 118 degrees Fahrenheit which the DD stated, It must be at least 120 degrees. Also, the chlorine sanitizing strips result was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure transmission-based precautions (TBP) were assessed for and implemented for 1 of 1 residents (R11) with symptoms of a respiratory illness with the potential to affect 23 residents residing on the unit. In addition, the facility failed to ensure resident education was provided and smoking infection control practices were followed for 2 of 2 residents (R22, R61) assessed for smoking. Findings include: TBP The Centers for Disease Control and Prevention (CDC) guideline titled Transmission-Based Precautions dated 1/7/16, indicated droplet precautions should be used for residents with known or suspected infections of pathogens transmitted by respiratory droplets that are generated by coughing, sneezing, or talking. The guideline indicated the resident should wear a mask, put in a single room if possible and a staff should wear a mask when entering the resident room or are in the resident space. The facility should limit the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a self-administration of medications (SAM) assessment was completed to allow a resident to safely self administer medications for 1 of 1 (R5) resident reviewed who stored medication at their bedside. Findings include: R5's quarterly Minimum Data Set (MDS) dated [DATE] indicated R5 was independent with making her own decisions, didn't have signs or symptoms of delirium or hallucinations or refused personal cares and medications. R5's Clinical Diagnosis record printed 5/2/24, indicated diagnoses of delusional disorders(one or more firmly held false beliefs that persist for at least one month), epilepsy (brain disorder that causes recurring, unprovoked involuntary movement) , major depressive disorder, mild intellectual disabilities, insomnia, somatization disorder (characterized by an extreme focus on physical symptoms such as pain or fatigue that causes major emotional distress and problems functioning), bradycardia (slow heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure maintenance services were provided in a timely manner to address broken window blinds to help provide a private, homelike living space for 2 of 2 residents (R65, R85) reviewed whose window blinds had broken exposing their room to outside public view. Findings include: R65's quarterly Minimum Data Set (MDS), dated [DATE], identified R65 had intact cognition. R85's admission MDS, dated [DATE], identified R85 had intact cognition. On 4/29/24 at 3:38 p.m., R65 was observed lying in bed while in his room. R65's bed was positioned closest to the doorway entering the room and, on the other side of a half-pulled privacy curtain, was R85's bed positioned against the outside wall with a large picture window immediately above it. However, below the window and, in part, underneath R85's bed was a long, white-colored roll-up style curtain on the floor. R65 stated the window shade had been in disrepair for several months and staff still had not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide nail care for 1 of 1 residents (R28) who required assistance with personal hygiene. Findings include: R28's quarterly Minimum Data Set (MDS) dated [DATE], indicated R28 had intact cognition and needed extensive assistance with toilet use, personal hygiene, and dressing. R28's diagnostic report dated 8/8/22, indicated R28 was diagnosed with a stroke with resulting right-sided weakness, diabetes, and muscle weakness. R28's care plan dated 4/5/23, indicated R28 required physical assistance with activities of daily living as R28 had limited physical mobility and weakness resulting from the stroke. R28's Weekly Skin Inspections dated 3/1/24- 4/26/24, indicated it was not necessary for R28 to receive fingernail trimming during this period, leaving the box marked refused unchecked. R28's order summary report dated 4/2/24, did not address nail care. During an observation and interview on 4/29/24 at 2:09 p.m., R28 was observed sitting in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure staff provided cares according to standard of practice for gastrostomy tube (stomach insertion feeding tube) care for 2 of 2 residents (R19, R67) reviewed for tube feedings. Findings include: R19's significant change Minimum Data Set (MDS) dated [DATE], identified R19 dependent on helper (staff) for toileting and maximal assistance of staff for transfers, personal hygiene, upper body dressing, lower body dressing, and shower/bath. In addition, R19 diagnoses included hemiplegia/hemiparesis (partial paralysis) affecting left non-dominant side, stroke (cell death to portions of the brain causing loss of functioning), dysphagia (inability to swallow), malnutrition (body not getting enough nutrients), hypertension (high blood pressure), muscle weakness, and had a gastrostomy tube (feeding tube to stomach) for portion of caloric and fluid intake. R19's care plan (CP), printed 5/2/24, identified R19 requires tube feeding r/t [related to]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess past trauma and implement care plan interventions utilizing a trauma-informed approach for 3 of 3 (R18, R34 and R74) residents reviewed who's diagnoses included post-traumatic stress disorder (PTSD). Findings include: R18 R18's quarterly Minimum Data Set (MDS) dated [DATE], indicated R18 admitted to facility on 10/16/20 with impaired cognition, limited mobility due to left below knee amputation, and diagnoses of diabetes, seizure disorder, anxiety, depression, schizophrenia, and post traumatic stress disorder (PTSD). R18's assessment titled Trauma Questionaire dated 7/22/23 indicated, The goal of the questionnaire is to provide each resident with the best person-centered care & customer service while in our facility. We?d [sic] like to ask some questions related to your personal history to obtain awareness of any specific practices or preferences you may have, as well as any past experiences that may cause distress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to offer or provide the recommended pneumococcal vaccine to 1 of 5 residents (R74) reviewed for immunizations. Finding include: The National Center for Immunization and Respiratory Diseases feature, dated 9/22/23, indicated adults 19 through [AGE] years old with certain risk conditions including i.e., chronic heart disease, congestive heart failure and cardiomyopathies should receive the pneumococcal vaccine. Individuals who had never received any pneumococcal vaccine, regardless of risk condition the recommendation is to give 1 dose of PCV15 or PCV20. When PCV15 is used, it should be followed by a dose of PPSV23 at least 1 year later. The minimum interval (8 weeks) can be considered in adults with an immunocompromising condition, cochlear implant, or cerebrospinal fluid leak. Their vaccines will be then complete. When PCV20 is used, it does not need to be followed by a dose of PPSV23. Their vaccines are then complete. R74's quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to document their weekly skin assessments for 2 of 4 residents (R1 and R3) reviewed for pressure ulcers. Findings include: R1's care plan dated 11/15/23, indicated he had a risk for developing skin breakdown related to bowel and bladder incontinence, and impaired mobility. R1's last weekly skin inspection dated 12/15/23, indicated he did not have any skin impairment. R1's treatment administration record (TAR) dated 2/1/24 through 2/23/24, indicated a nurse would complete a weekly skin assessment on the resident's bath day. They would then document their findings on a weekly skin inspection note located in the electronic medical record. On 2/2/24 the staff documented he was in the hospital when the skin evaluation was due. On 2/9/24 and 2/16/24, the nursing staff documented a check mark and their initials that the skin assessment was complete. The documentation did not indicate what their findings were. R1's significant change Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-03-27 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review the facility failed to ensure private and confidential resident information was secure and not visible to residents and visitors when resident care sheets were left out in public view. This had the ability to affect 48 residents on second floor. Findings include: During a continual observation starting at 1:00 p.m. on 3/25/25, a clip board was observed sitting on the top counter of the unit desk (nursing station) with a care sheet 4 NAR Daily Assignment Sheet out in public view which identified 48 resident rooms which included residents full names, with a variety of information with ranged from level of assistance needed with transfers, special programs, if resident has behaviors, if on special precautions, elopement risk, etc. Residents were observed to be standing next to the clip board at the unit next. Multiple residents along with a couple of family members were observed to be walking past the clipboard that contained personal resident information in public view. During interview on 3/25/25 at 1:27 p.m., licensed practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-08-12 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide training about communicating with non-English speaking residents who were identified as residents the facility may serve, for 5 of 5 staff (nursing assistant [NA]-G, NA-H, NA-I, registered nurse [RN]-A, licensed practical nurse [LPN]-B) reviewed. The facility identified two residents who were non-English speaking. Findings include: Review of sampled staff training identified the following staff lacked training for communicating with non-English speaking residents: 1) NA-G 2) NA-H 3) NA-I 4) RN-A 5) LPN-B On 8/12/24 at 12:54 p.m., nursing assistant (NA)-D could not recall training for communicating with non-English speaking residents. On 8/12/24 at 12:57 p.m., NA-E could not recall training for communicating with non-English speaking residents. but stated there was one resident in the facility who was non-English speaking. On 8/12/24 at 1:00 p.m., NA-F could not recall training for communicating with non-English speaking residents. Review of the Facility Assessment (FA) dated 7/3/24, indicated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-08-12 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to provide mandatory training on the facility's Quality Assurance Performance Improvement Program (QAPI) which included the goals and various elements of the program, and how the facility intended to implement the program, staff's role in the facility's QAPI program, and how to communicate concerns, problems, or opportunities for improvement to the facility's QAPI program for 5 of 5 staff (nursing assistant [NA]-G, NA-H, NA-I, registered nurse [RN]-A, licensed practical nurse [LPN]-B) reviewed for QAPI training. Findings include: On 8/12/24 at 12:54 p.m., nursing assistant (NA)-D could not recall what QAPI was, nor any training about QAPI, or the QAPI program. On 8/12/24 at 12:57 p.m., NA-E could not recall what QAPI was, nor any training about QAPI, or the QAPI program. On 8/12/24 at 1:00 p.m., NA-F could not recall what QAPI was, nor any training about QAPI, or the QAPI program. Review of sampled staff training identified the following staff had no QAPI training noted as provided on the facility's plan for the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-05-02 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure required nurse staffing information was posted on a daily basis including over the weekend. This had potential to affect all 87 residents, staff, and visitors who could wish to review this information. Findings include: On 4/29/24 at 11:47 a.m., the survey team entered the nursing home for the recertification survey through the main entrance. Inside, a reception desk was present and on the wall adjacent a clear-glass container was attached to the wall which had a single white-colored posting titled, Daily Nurse Staffing Form Villa at [NAME] Mawr. The posting had the total and actual hours of the licensed staff, however, the posting was dated, Friday, April 26, 2024. There was no posted information visible for 4/27/24, 4/28/24, or 4/29/24 (the current date). When interviewed on 4/29/24 at 11:49 a.m., the receptionist (RCP)-A stated the staffing coordinator was responsible to post the information. RCP-A verified the posting was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$51,980 in federal fines across 2 penalties.
- $16,720 — penalty dated 2026-02-27
- $35,260 — penalty dated 2024-08-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 3.7 | +0.3 vs chain |
| Quality measures | 4 of 5 | 3.0 | +1.0 vs chain |
The other 44 homes this chain runs (chain average 2.2★, per CMS)
Showing 40 of 44; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MONARCH HEALTHCARE OPERATING XII LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2023 |
| NIJ LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| SPARTAN HEALTHCARE LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| WBS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| YAZOMA HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| HALPERT, MARC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| JAFFA, NOAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| LEGUM, JOSHUA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| STERN, WILLIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 01/01/2023 |
CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $871K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245203. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.