The Emeralds At St Paul LLC
420 Marshall Avenue, Saint Paul, MN 55102 · For profit - Corporation · 100 certified beds · (651) 224-2368 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $138,736 in federal fines (most recent 2025-04-23)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.5% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 4.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 3.1% | 1.9% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.2% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.7% | 4.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 4.0% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 9.9% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.1% | 12.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 94.3% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.0% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.2% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.5% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.7% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 66.7% | 82.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 20.5% | 23.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 19.9% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.04 | 1.61 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.71 | 1.90 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.1%CMS range 25.9–64.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.6–15.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 51.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 4.1–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 89.5 residents a day — about 90% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.24 hrs/resident/day on weekends vs 4.74 on weekdays — 11% thinner on weekends. RN hours go from 1.88 to 1.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 24% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 17 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide adequate supervision and identify a foreseeable hazard for 1 of 3 residents (R1) reviewed who required supervision. R1's was found unsupervised on two occasions; On 6/7/27 while outside in the staff smoking area and on 6/13/25 as a result of nonfunctional wanderguard and the facility not performing physician ordered 15-minute checks was found at a busy intersection. This resulted in an immediate jeopardy for R1 health and safety.The Immediate Jeopardy (IJ) began on 6/7/25, was corrected on 6/14/25 when the facility implemented interventions to prevent reocurrance. The Administrator, Director of Nursing (DON), Regional Director of Operations, and Regional Nurse Consultant were notified of the IJ on 6/24/25 at 5:50 p.m. The facility implemented immediate corrective action on 6/14/25 to prevent recurrence, so the IJ was issued at past none compliance.Findings include:R1's St. Louis University Mental Status Exam dated 7/19/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-05-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to complete a comprehensive skin assessment identifying pressure ulcers, treatments, and monitoring, resulting in serious harm, for 1 of 3 residents (R1) reviewed for pressure ulcers. R1 returned from a hospital admission and the hospital discharge summary indicated upon admission to the hospital, R1 had pressure ulcers to his coccyx, left heel, right heel, lateral right foot. The treatment for all the wounds was to cleanse and change the dressing. This resulted in an Immediate Jeopardy for R1 when the facility failed to provide the necessary treatment to R1 upon his return from the hospital for approximately six weeks. The immediate jeopardy began on 3/19/25, when R1 returned from a hospital admission with pressure ulcers. These pressure ulcers were not treated for approximately six weeks. The administrator, director of nursing, and regional nurse manager were notified of the immediate jeopardy at 5:10 p.m. on 5/1/25. The immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure a residents pain was managed in accordance with professional standards of practice and hospice plan care, for 1 of 3 residents (R1) reviewed for pain. R1's medication regimen was ineffective; he would scream and moan in pain contacting EMS and his daughter for help. This resulted in immediate jeopardy (IJ) when the facility did not have a system in place to manage R1's pain causing R1 unnecessary physical and psychological harm. The immediate jeopardy began on 4/1/25 when R1's pain medication became ineffective and subsequently lacked follow-up of effectiveness, the patient called emergency services for pain medication, and called his daughter crying in pain, and was identified on 4/28/25. The Administration, director of nursing, and regional nurse manager were notified of the immediate jeopardy at 5:10 p.m. on 5/1/25. The immediate jeopardy was removed on 5/2/25, but noncompliance remained at the lower scope of and severity level 2,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-05 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to establish a communication process between the facility and the hospice provider to ensure that the needs of a resident were addressed and met for 1 of 3 residents (R1) reviewed for hospice services. This resulted in an immediate jeopardy (IJ) when R1 did not receive the necessary care and services for the treatment of pressure ulcers and pain management. R1's pressure ulcer went untreated for approximately six weeks and R1's pain was not controlled, limiting staff's ability to perform activities of daily living for R1. In addition, the facility failed to have a designated member of the interdisciplinary team who was responsible to work with hospice to ensure residents receiving hospice services needs were met. The immediate jeopardy began on 3/19/25, when R1 was signed on to hospice services, was noted to have pressure ulcers and uncontrollable pain with no process in place to determine who was responsible to ensure R1's need were met.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to assess, monitor for side effects and drug interactions, implement interventions and follow facility policy to ensure the safety of 2 of 3 residents (R1, R6) who were reported to use crack cocaine all weekend on the facility smoking patio. This resulted in an immediate jeopardy (IJ) for R1 and R6 and had the potential to affect 20 other residents who were identified at risk for illicit drug use. The IJ began on 7/6/24 when R1 and R6 were seen smoking crack cocaine on the facility patio and were not assessed or monitored for potential life-threatening side effects and drug interactions. The director of nursing and administrator were notified of the IJ on 7/25/24 at 5:10 p.m. The IJ was removed 7/26/24, but noncompliance remained at the lower scope and severity level of an D which indicated no actual harm with potential for more than minimal harm that is not immediate jeopardy. Findings include: R1's quarterly Minimum Data Set (MDS) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-07-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to timely respond to ventilator alarms for 1 of 3 residents (R1) reviewed for response to ventilator alarms. This resulted in an immediate jeopardy (IJ) for R1 when R1's ventilator alarmed intermittently on [DATE] from 3:19 a.m. to 5:47 a.m., 237 times, for an alarm that indicated high pressure in the ventilator or an obstruction in the ventilation system. The IJ began on [DATE] at 3:19 a.m., when R1's ventilator alarmed intermittently on [DATE], 237 times between 3:19 a.m., and 5:47 a.m., without staff response. The director of nursing (DON), facility owner, and senior nurse consultant were notified of the IJ on [DATE] at 1:31 p.m. The IJ was removed [DATE] at 2:28 p.m., but noncompliance remained at the lower scope and severity level of a D which indicated no actual harm with potential for more than minimal harm that is not immediate jeopardy. Findings include: R1's face sheet, undated indicated R1 admitted to the facility with diagnosis of chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure that 1 of 3 residents (R1) reviewed for pressure ulcers received care and services to prevent occurrence of newly developed pressure ulcers. The facility's failure resulted in actual harm to R1 when R1's skin was not comprehensively assessed and failed to develop a care plan for pressure ulcer prevention that resulted in six (6) pressure ulcers including Stage 4 pressure ulcer to R1's nose and deep tissue injuries to R1's ear. Findings include Findings include:According to the State Operations Manual, Appendix PP - Guidance to Surveyors for Long Term Care Facilities, revised 08-08-2024, included the following definitions:-Pressure Ulcer/Injury (PU/PI) refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. A pressure injury will present as intact skin and may be painful. A pressure ulcer will present as an open ulcer, the appearance of which will vary depending…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-30 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure proper cleaning of snack/nourishment refrigerators maintained with food items are dated and labeled to prevent the potential for foodborne illness for 3 of 3-unit refrigerators. Findings include: During observation on 7/27/25 at 12:50 p.m., the refrigerator for residents on the 4th floor had an open gallon jug of milk, expiration date 7/9/25 no label on the container stating when milk was opened. A clear Tupperware container wrapped in a Macy's bag without a label. A Menards's bag with food container inside, had a resident's name, no date on item. A drawer contained: one open unlabeled package of saltine crackers, open bag of carrots and a peach. In the door of refrigerator there was an opened unlabeled chocolate pudding, a yogurt no label, expiration date 6/25, a bag with no label, open containers of Pace hot sauce, ketchup, Jalapenos, strawberry jam, Core Power beverage, Top of the Tator dip, expiration date 5/25, all items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure call light was accessable for 1 of 1 residents (R61) reviewed for call lights. Findings include: R61's quarterly Minimum Data Set )MDS) dated [DATE], indicated R61 was cognitively intact and had diagnoses of respiratory failure and quadriplegia (unable to move arms or legs). Furthermore, R4 was dependent on staff for all cares.R61's care plan revised 6/5/25, indicated R61 was a risk of falls and staff were to ensure R61's call light was within reach.An observation on 7/27/25 at 12:39 p.m., R61 was laying in bed. R61's head was on a pillow and on the right side of the pillow was a tent call light. R61 was unable to move his head to hit the call light if staff assist was needed. When interviewed on 7/27/25 at 12:42 p.m., R61 was able to answer yes and no questions and mouthed words. R61 indicated it was sometimes hard to breath and they waited on staff for help. R61 shook their head no when asked if able to turn on the call light from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a Provider Order for Life Sustaining Treatment (POLST) was updated to reflect the current wishes for 1 of 1 residents (R7) reviewed for advanced directives.Findings include:R7's Minimum Data Set (MDS) dated [DATE], indicated R7 had severely impaired cognition and never made decisions. R7's diagnoses included chronic respiratory failure, quadriplegia (inability to move arms and legs) and locked in state (lacked motor responses used to measure responsiveness). Furthermore, R7 had a tracheostomy (a surgical incision into the windpipe to assist with breathing) and required mechanical ventilation. R7's provider order dated 8/9/24, indicated R7 did not want resuscitation and was Do Not Resuscitate (DNR). R7's POLST dated 9/4/24, indicated R7 was DNR with selective treatment. Selective treatment included no intubation, advanced airway and no mechanical ventilation. Along side of the selective treatment section read per brother DNR/Do not Intubate (no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure target behaviors were monitored for 1 of 5 residents (R3) who received psychotropic medications (medications that affect mood, thoughts, or behaviors). Findings include:R3's quarterly Minimum Data Set (MDS) dated [DATE], indicated R3 was cognitively intact and had diagnoses of acute respiratory failure, Amyotrophic Lateral Sclerosis (disease that affects the spinal cord causing loss of muscle use), and major depressive disorder. R3 was ventilator dependent and was taking psychotropic medications.A review of R3's current provider orders indicated R3 required:-as of 4/3/2025, Clonazepam (psychotropic medication) 0.5 milligrams (mg) via gastrostomy tube (G-tube) at noon for anxiety.-as of 4/2/25, clonazepam .025 mg twice daily for anxiety related to major depressive disorder. R3's orders lacked monitoring for target behaviors for anxiety. R3's care plan revised 11/11/2024, indicated R3 had potential for psychotropic drug adverse drug reactions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to provide nail care for 1 of 1 (R79) resident reviewed for activities of daily living (ADL).Findings include:R79's quarterly Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition and diagnoses of hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left dominant side and vascular dementia. It further indicated R79 had an impairment on one side of his upper extremities and required staff assistance with most ADL's and mobility.R79's care plan dated 6/18/25, indicated current functional performance was assist of 1 with ADLs. R79's skin assessments for the month of July 2025 (7/6/25, 7/13/25, 7/20/25, 7/27/25) indicated trimming fingernails was not necessary. During observation and interview on 7/27/25 at 3:01 p.m., R79's fingernails (on both hands) were approximately an inch long and he stated he wanted them cut. During observation on 7/28/25 at 8:08 a.m., R79 was sitting in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a hand splint/brace was used consistently for 1 of 1 resident (R37) reviewed for range of motion (ROM).Findings include:R37's annual Minimum Data Set (MDS) dated [DATE], indicated R37 has minimal cognitive deficit, had limited ROM with impairment of upper extremities on one side, dependent with upper body dressing, and received zero minutes of ROM or splint/brace assistance in the 7 day lookback period. R37's diagnoses included hemiplegia and/or hemiparesis (weakness/paralysis affecting one side of the body) following a stroke affecting left non-dominant side.R37's care plan dated 4/14/25, indicated R37 severe contractures (condition where muscles or tendons become permanently shortened, causing loss of movement) of extremity. R37's care plan indicated hand splint to left arm, on in a.m. up to six hours and off at 2:00 p.m. and to wash both hands every shift before applying left hand splint/hand protector.R71's provider order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to identify triggers to avoid potential re-traumatization and failed to develop the care plan to include individualized trauma-informed approaches for 1 of 1 resident (R6) who had a history of trauma. Findings include:R6's Comprehensive Minimum Data Set assessment (MDS) dated [DATE], indicated cognitively intact, had a diagnosis of major depressive disorder with anxiety and PTSD (post traumatic stress disorder) on admit on 4/22/25. R6 had a diagnosis of quadriplegia required full cares with bed mobility and transfers, unable to walk, and required total assistance with dressing and hygiene.R6's admission Psychosocial assessment dated [DATE] was not triggered for a care area assessment, therefore, not placed on care plan.R6's admission Trauma Questionnaire dated 4/23/25, identified the resident had a diagnosis of PTSD and R6 declined to talk about it.R6's physician visit note dated 4/25/25, identified R6 had major depressive disorder with anxiety,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to identify triggers to avoid potential re-traumatization and failed to develop the care plan to include individualized trauma-informed approaches for 1 of 1 resident (R6) who had a history of trauma. Findings include:R6's Comprehensive Minimum Data Set assessment (MDS) dated [DATE], indicated cognitively intact with depression. R6 had a diagnosis of major depressive disorder and PTSD (post-traumatic stress disorder) on admit on 4/22/25. R6 had a diagnosis of quadriplegia required full cares with bed mobility and transfers, unable to walk, and required total assistance with dressing and hygiene.R6's admission Psychosocial assessment dated [DATE] was not triggered for a care area assessment, therefore, not placed on care plan.R6's admission Trauma Informed Care history dated 4/23/25, identified the resident had a diagnosis of PTSD and R6 declined to talk about it. Further, R6 responded yes to having been through anything life threatening or traumatic but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff followed transmission-based precautions (TBP) for 1 of 2 residents (R7) reviewed for TBP. Furthermore, the facility failed to ensure hand hygiene was completed during medication administration for 3 of 11 residents (R15, R21, R78) observed for medication administration. Findings include:R7's Minimum Data Set (MDS) dated [DATE], indicated R7 had severely impaired cognition and diagnoses included chronic respiratory failure, quadriplegia (inability to move arms and legs) Furthermore, R7 had a tracheostomy (a surgical incision into the windpipe to assist with breathing) and hepatitis B (liver disease that was spread through infected blood and bodily fluids) and Carbapenem-Resistant Pseudomonas aeruginosa (CRPA, a multidrug resistant infection that is transmitted via contact). R7's provider orders dated 10/8/24, indicated R7 required enhanced barrier precautions (EBP) for colonized multidrug resistant organism (MRDO) while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a comprehensive care plan was developed for 1 of 1 resident (R1) reviewed for pressure ulcersFindings include:R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 had highly impaired hearing that required a hearing device. R1 had severe cognitive impairment, no speech, and was completely dependent on staff for all activities of daily living (ADL's). R1's diagnoses included acute and chronic respiratory failure (when the lungs can't adequately provide oxygen to the blood or remove carbon dioxide from it) with hypoxia (when the body doesn't receive enough oxygen), encounter for tracheostomy (a surgical procedure creating an opening in the trachea (windpipe) to facilitate breathing) and anxiety disorder. Further identified R1 was at risk for pressure ulcers. R1's care area assessment (CAA) dated 6/17/25, identified Section 3; Visual function: identifying triggers indicated an ability to see in adequate light (with glasses or other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2025-07-14 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure medical records were accurate and readily accessible for 1 of 1 resident (R1) reviewed for pressure ulcers. Findings include:On 7/14/25 the facility had provided electronic health record (EHR) access to review resident records. The viewable access to R1's record included care plan history dates, however, when printed the dates were inconsistent with what was displayed that was readily accessible. The facility provided R1's care plan on 7/14/25 at 7:51 a.m. This care plan included a communication focus that identified an initiated date of 4/9/25, Resident has Alteration in communication R/T [related to] Placement of Tracheostomy D/T [do to] chronic respiratory failure, HOH [hard of hearing], No speech. and Resident often refuses to remove pocket talker device. The corresponding goals were initiated on 4/9/25 with revision dates of 7/9/25 (did not identify what the revisions were); the goals included resident will have adequate communication as evidenced by: ability to communicate basic needs and Residents needs will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to report lack of supervision incident (6/7/25) and elopement (6/13/25) was reported timely to the State Agency (SA) for 1 of 1 resident (R1) reviewed for elopement. Findings include:R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had intact cognition, no behaviors, used a walker and wheelchair, was independent with walking and wheeling, had no upper or lower extremity impairments, and used a wander/elopement alarm daily. Diagnoses included diabetes, dementia, malnutrition, anxiety disorder, depression, and post-traumatic stress disorder (PTSD). R1's most recent elopement assessment on 11/13/24, identified R1 had a habit/history of wandering or attempts to leave the unit/building and was able to ambulate or able to self-propel his wheelchair. R1's nurse progress note dated 6/7/25 at 9:34 a.m., identified R1 was found seated at the back of the building near the kitchen door. Reception staff reported R1 left the building around 5:30 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a thorough investigation for an incident that involved the lack of required supervision for 1 of 3 residents (R1) reviewed who required supervision. R1 was found outside the facility on 6/7/25 in an unsafe unauthorized area.Findings include R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had intact cognition, no behaviors, used a walker and wheelchair, was independent with walking and wheeling, had no upper or lower extremity impairments, and used a wander/elopement alarm daily. Diagnoses included diabetes, dementia, malnutrition, anxiety disorder, depression, and post-traumatic stress disorder (PTSD). R1's nurse progress note dated 6/7/25 at 9:34 a.m., identified R1 was found seated at the back of the building near the kitchen door. Reception staff reported R1 left the building around 5:30 a.m. and had his Wanderguard in his pocket. R1 returned at 7:20 a.m. and appeared to be fine. R1 did not recall how he exited the building.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident assessment accurately reflected a resident health status for 1 of 3 residents (R1) reviewed when R1's significant change of status did not reflect R1's pressure ulcers. Findings include: R1's quarterly Minimum Data Set, dated [DATE] indicated R1 had a Brief Inventory of Mental Status (BIMs) score of 14 indicting R1 was cognitively intact. R1's hospital Discharge summary dated [DATE], received by the facility 3/19/25 indicated R1 was discharged with hospice services. R1 had the following wounds: -Wound first assessed on 3/17/25 on his coccyx (tailbone) the wound was identified as moist and blanchable (skin discoloration that disappears pressed upon and return when pressure is released indicating the blood vessels in the areas are occluded therefore blood flow is obstructed), the peri wound (area surrounding the wound) was excoriated, red and moist. Mepilex dressing was used to cover the wound following cleansing.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-05 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to attempt alternative devices before the use of bedrails on residents beds, assess the residents for risk of entrapment, ensure bed dimensions were appropriate for 2 of 2 residents (R1, R2) reviewed for bed rails. In addition, the facility failed to use caution as R1 had bed rails used in conjunction with an air mattress. Findings include: Food and Drug Administration (FDA) guidelines Recommendations for Health Care Providers about Bed Rails 2018 indicated health care providers should base the use of bed rails on individual resident assessments to ensure the individual is an appropriate candidate to reduce the risk of entrapment. Recommendations made for health care providers to evaluate the individual's need, to use the guidance documented Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment to have knowledge that not all bedrails, mattresses, and bed frames are interchangeable; check the manufacture instructions,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-05 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to conduct regular inspections of bed frames, mattress, and bed rails as part of the regular maintenance program to identify areas for entrapment for 2 of 2 residents (R1, R2) reviewed for bed rails. Findings include: Food and Drug Administration (FDA) guidelines Recommendations for Health Care Providers about Bed Rails 2018 indicated health care providers should base the use of bed rails on individual resident assessments to ensure the individual is an appropriate candidate to reduce the risk of entrapment. Recommendations made for health care providers to evaluate the individual's need, to use the guidance documented Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment to have knowledge that not all bedrails, mattresses, and bed frames are interchangeable; check the manufacture instructions, health care providers are to avoid the routine use of adult bed rails without first conducting an individual patient or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to report an allegation of abuse and chemical ingestion for 1 of 3 residents (R1) reviewed for incidents and abuse allegations. Findings include: Gentell Dermal Wound Cleanser is a skin cleanser for all types of wounds. According to the gentell product information website, the ingredients include purified water, laurel glucoside, cocamidopropyl betaine, sorbitol, sodium laureth sulfate, polysorbate-80 lactic acid, triethanolamine, imidazolindinyl urea, disodium EDTA and methylparaben. The bottle indicates to seek medical attention or contact the poison control center if swallowed. R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 was severely cognitively impaired and was independent in activities of daily living besides toileting. R1's face sheet dated 4/21/25, indicated R1 had diagnoses of chronic respiratory failure, paranoid schizophrenia, tracheostomy status, and dependence on ventilator status. R1's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to investigate an allegation of abuse and chemical ingestion for 1 of 3 residents (R1) reviewed for incidents and abuse allegations. Findings include: Gentell Dermal Wound Cleanser is a skin cleanser for all types of wounds. According to the gentell product information website, the ingredients include purified water, laurel glucoside, cocamidopropyl betaine, sorbitol, sodium laureth sulfate, polysorbate-80 lactic acid, triethanolamine, imidazolindinyl urea, disodium EDTA and methylparaben. The bottle indicates to seek medical attention or contact the poison control center if swallowed. R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 was severely cognitively impaired and was independent in activities of daily living besides toileting. R1's face sheet dated 4/21/25, indicated R1 had diagnoses of chronic respiratory failure, paranoid schizophrenia, tracheostomy status, and dependence on ventilator status. R1's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess and monitor a resident for bruises, pulse oximeter alarms and after ingesting wound spray for 1 of 3 residents (R1) reviewed for assessment and monitoring. Findings include: Gentell Dermal Wound Cleanser is a skin cleanser for all types of wounds. According to the gentell product information website, the ingredients include purified water, laurel glucoside, cocamidopropyl betaine, sorbitol, sodium laureth sulfate, polysorbate-80 lactic acid, triethanolamine, imidazolindinyl urea, disodium EDTA and methylparaben. The bottle indicates to seek medical attention or contact the poison control center if swallowed. R1's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R1 was severely cognitively impaired and was independent in activities of daily living besides toileting. R1's face sheet dated 4/21/25, indicated R1 had diagnoses of chronic respiratory failure, paranoid schizophrenia, tracheostomy (procedure to help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-29 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a sufficient number of licensed nurses had the necessary training on vest therapy treatments and cough assist therapy treatments for 6 of 6 residents (R1, R3, R4, R5, R6, and R7) reviewed who had orders for vest therapy treatments and 8 of 8 residents(R1, R5, R8, R9, R10, R11, R12, and R13) reviewed who had orders for cough assist therapy. Findings include: R1's factsheet printed 1/29/25 indicated R1 was admitted to the facility on [DATE] with a primary diagnosis of muscular dystrophy. R1's additional diagnoses included chronic obstructive pulmonary disease and shortness of breath. R1 discharged from the facility on 1/22/25. R1's admission hospital paperwork dated 1/17/25 indicated R1 was to receive vest therapy twice a day and a cough assist therapy as needed. R1's provider order dated 1/17/25 indicated the nurse practitioner (NP) ordered the cough assist treatment and licensed nurses would administer the treatment two times a day and as needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a resident right to be free from abuse for 2 of 3 residents (R1 and R2) reviewed when the facility did not comprehensively assess R1 and R2 for vulnerabilities for sexual abuse. R1 had an extensive mental health disease leading to impaired judgement, altered decision making, impaired insight, and hypersexual arousal. R2 had history of alcohol abuse and inappropriate and unwanted sexual behaviors with female staff and residents. Findings include: R1's Minimum Data Set (MDS) dated [DATE] indicated she had normal cognition, schizophrenia (affects ability to think, manage emotions, and make appropriate decisions,) bipolar (personality shifts from depression or mania affecting ability to think clearly,) depression, dependent personality disorder (need for others to care for her, trouble making decisions, and feeling helpless without support from others.) In addition, she had diabetes, and heart failure. R1's Associated Clinical Psychology (ACP) note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to follow the care plan interventions for inappropriate sexual behavior, intoxication, and develop a care plan for behavioral health for 2 of 3 residents (R1 and R2), when R2 was found abusing R1. R1's care plan indicated placing him on every 15-minute checks or 1:1 observation when found having sexual activity. In addition, vital signs every 15 minutes when staff suspected alcohol use. R1's care plan was not developed for her schizophrenia (inability to think, manage emotions, and make appropriate decisions,) bipolar (personality shifts from depression or mania impeding ability to think clearly,) dependent personality disorder (need for others to care for her, trouble making decisions, and feeling helpless without support from others) and the Associated Clinical Psychology (ACP) assessment identified she had impaired insight, impaired judgment, and impulsivity. Findings include: R2's care plan dated 7/23/24, indicated he was a vulnerable adult related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure medications were administered in accordance with physician orders and failed to identify and report medication errors according to facility policy for 3 of 3 (R1, R2, R3) residents reviewed for medication administration. Findings include: R1 R1's admission Minimum Data Set (MDS) assessment dated [DATE], indicated R1 admitted on [DATE] with diagnoses including unspecified pain and had intact cognition. R1 received scheduled pain medication, received PRN (as needed) pain medication, and took opioid (a drug classification including some medications for pain relief) medication. R1's care plan included an alteration in comfort dated 10/13/24, with intervention of pain medication as ordered by MD (physician). R1's physician orders included an order for oxycodone HCl (oxycodone hydrochloride, an opioid drug used to treat moderate to severe pain) oral tablet 5 mg (milligrams) with start date 10/17/24 and discontinue date 11/6/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed inform a resident of the outcome of a grievance 1 of 1 resident (R3) who filed a grievance regarding concerns for another resident, R4. Findings include: R4's admission MDS dated [DATE], indicated she was rarely/never understood and identified severe cognitive impairment. R3's quarterly MDS dated [DATE], indicated she had intact cognition. Facility Grievance Summary dated 8/25/24, indicated R3 reported she placed her call light on because her roommate (R4) was moaning in pain. R3 reported the told the NA she thought R4 was having pain due to the moaning and stated the NA responded by saying, She can't talk. She's not in pain., and walked out of the room. The summary investigation indicated, nurse manager to get NA statement. The summary of findings indicated R4's roommate stated she was having pain and requested help. The NA stated the nurse came in and helped R4 right away. Summary of actions indicated, R4 was helped by the nurse. The administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to report allegations of verbal and emotional abuse immediately (within two hours) to the State Agency (SA) for 1 of 4 residents (R10) reviewed for abuse. Findings include: R10's quarterly Minimum Data Set (MDS) dated [DATE] indicated moderate cognitive impairment. On 6/28/24 a progress note written by the facility administrator indicated R10's family member (FM)-A was no longer allowed in the facility due to reports of staying overnights, threatening other residents, soliciting money from residents for hair services. The notes further indicated FM-A became irate, was seen in the main lobby shouting and pointing her finger, and ran up to R10 and shoved him in to a table whereby R10 fell backwards into a chair. Additionally, the note indicated FM-A grabbed R10 by both of his wrists, and left the facility with R10. FM-A proceeded to another resident and then took R10 to the street corner. The note indicate police were called and an officer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-19 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to identify in the facility assessment (FA) protocol related to the acuity for day-to-day operations and for emergencies for fifteen ventilator-dependent residents. Additionally, the facility failed to review the FA annually. Findings include: Review of the facility assessment tool dated 11/22/23, indicated the acuity of the residents was based upon the activities of daily living (ADLs) of each resident, whether the resident was independent, required the assistance of 1-2 staff, or was fully dependent upon staff for ADL assistance. Additionally, the FA identified resident mobility as a measure of acuity based upon whether the resident was independent, required an assistive device, or was, In a chair most of the time. The FA lacked ventilator-dependent residents in the consideration to determine resident acuity. On 7/17/24 at 11:28 a.m., during an interview the director of nursing (DON) acknowledged the FA lacked mention of the ventilator-dependent residents in the acuity section. The DON further stated the staffing for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to perform a self-administration of medication assessment and obtain provider order to have medication left in room and self-administered for 1 of 1 (R46) resident reviewed for self-administration of medication. Findings included, R46's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R46 was cognitively intact. Diagnoses included renal insufficiency5 diabetes, and Asthma. R46's care plan undated, indicated R46 chose to self-administer Arnuity Ellipta Aerosol Powder Breath Activated 200 MCG/ACT (Fluticasone Furoate) and PRN Proventil HFA Aerosol Solution 108 (90 Base) MCG/ACT (Albuterol Sulfate HFA). All other medication would be administered by nursing. R46's Self Administration of Medication Evaluation form dated 5/25/23 indicated R46 was approved to self-administer inhalation meds-meds taken orally by breathing in the medication. R46's Order Summary dated 5/23/24 indicated an order written on 8/15/23 okayed R46 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a physician was notified of elevated blood glucose results for 1 of 1 resident (R20) reviewed who had specific physician's orders with parameters for physician notification of high blood glucose results. Findings Include: R20's admission Minimum Data Set (MDS) dated [DATE], indicated R20 was cognitively intact, did not exhibit rejection of care during the assessment period, and diagnosis included diabetes mellitus and peripheral vascular disease. R20 also received insulin seven days during the assessment period. R20's care plan printed 5/22/24, indicated a focus for potential for alteration in blood sugar related to diagnosis of diabetes with history of refusing blood sugar checks, and medications. Goals included R20's blood sugar would be maintained between 60 and 120. Interventions included resident and family education provided and to monitor resident for signs/symptoms of hyperglycemia and hypoglycemia. R20's face sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide a homelike environment for 1 of 1 residents (R65) reviewed who had enteral feeding liquid spilled on the bottom of the tube feeding pump pole and on the floor. Findings include: R65's significant change Minimum Data Set, dated [DATE], included R65 was severely cognitively impaired, dependent on staff for all activities of daily living, had a diagnosis of traumatic brain injury, and indicated they had a feeding tube through which they received more than 50% of their nutrition. During observation and interview on 5/20/24 at 2:13 p.m., R65 was lying in bed in their room with tube feeding running and their representative present. The tube feeding pump was attached to a pole, the base of which was covered in more than 50 drips of tube feeding liquid nutrition. The floor under the base of the pole had an area approximately12 inches by 6 inches covered in tube feeding liquid. R65's representative stated the tube feeding mess bothered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to develop a comprehensive resident-centered care plan with resident-specific target symptom monitoring and resident-specific interventions for 1 of 5 residents (R72) reviewed for unnecessary medications. Findings include: R72's quarterly Minimum Data Set (MDS) dated [DATE], indicated R72 had an absence of spoken words, was rarely or never understood, and sometimes understood others. MDS indicated R72 was dependent on staff for all activities of daily living (ADLs). MDS indicated R72 had non-traumatic brain dysfunction, respiratory failure with a tracheostomy (a surgical airway created in the windpipe as an alternative method for breathing), and depression. R72's MDS indicated she had no hallucinations, no delusions and had exhibited no verbal or physical behaviors. R72's MDS indicated she received an antidepressant medication. R72's Care Area Assessment (CAA) for cognitive loss and dementia dated 10/24/23, indicated she had moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review the facility failed to ensure diagnostic standards of practice were followed for 1 of 1 resident (R24) who was newly diagnosed with schizophrenia. Findings include: The Diagnostic and Statistical Manual of Mental Disorders (DSM-5) guidelines dated 2013, identified to be diagnosed with schizophrenia, a person must have two or more of the following symptoms occurring persistently in the context of reduced functioning: delusions, hallucinations, disorganized speech, disorganized or catatonic behavior, and negative symptoms. Additionally, continuous symptoms should have persisted for at least six months including one month of active phase symptoms listed above. The National Alliance on Mental Illness (NAMI) schizophrenia information page dated 2024, identified although schizophrenia could occur at any age, the average age of onset tended to be in the late teens to the early 20s for men, and the late 20s to early 30s for women. It was uncommon for schizophrenia to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a resident's preferred activities for individual entertainment were available for 1 of 2 residents (R64) reviewed for activities. Findings include: R64's annual Minimum Data Set (MDS) dated [DATE], identified he was rarely/never understood. No behaviors or rejection of care occurred. Diagnoses included traumatic brain injury and respiratory failure. The family interview identified it was very important to listen to preferred music and do preferred activities. R64's communication Care Area Assessment (CAA) dated 10/30/23, identified R64 rarely understood and had not spoken or used gestures due to a brain injury. R64 may have been able to hear staff voices but was not able to respond. R64's quarterly MDS dated [DATE], identified no behaviors or rejection of care. R64 was totally dependent on staff for all activities of daily living. R64's care plan dated 9/15/23, identified there was an alteration in socialization and potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure blood thinner medications were held per provider order for 1 of 1 resident (R65), and failed to implement a physician order for 1 of 1 resident (R57) related to a rash. Findings include: R65's significant change Minimum Data Set, dated [DATE], included R65 was severely cognitively impaired, dependent on staff for all activities of daily living, and had diagnoses of traumatic brain injury due to a gunshot to the chest and subsequent cardiac arrest, seizure disorder, muscle spasms, myoclonus (quick, jerky uncontrollable movements), convulsions, tracheostomy, anxiety, and depression. The MDS indicated R65 took an anticoagulant (blood thinner) medication. R65's care plan dated 3/21/24, included they took a blood thinner to prevent blood clots and indicated they were at increased risk of bruising and bleeding complications due to medication use. The care plan instructed staff to administer medication as ordered. R65's pain focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a resident was positioned appropriately with the head of the bed (HOB) at 30-45° (degrees) or higher during and after medication administration via gastric tube, failed to label tube feeding nutrition when started, and failed to replace a tube feeding administration set daily for 1 of 1 residents (R65) reviewed for tube feeding. Findings include: R65's significant change Minimum Data Set, dated [DATE], included R65 was severely cognitively impaired, dependent on staff for all activities of daily living, and had diagnoses of traumatic brain injury, seizure disorder, muscle spasms, myoclonus (quick, jerky uncontrollable movements), convulsions, tracheostomy, anxiety, and depression. The MDS indicated they had a feeding tube through which they received more than 50% (percent) of their nutrition. R65's Hospitalist Discharge summary dated [DATE], indicated R65 was hospitalized with vomiting, fever, and gastroparesis (a condition where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0696 — isolatedProvide appropriate care/assistance for a resident with a prosthesis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide assistance and coordination of services to ensure timely referral and treatment for prosthetic fit for 1 of 1 resident (R37) reviewed who needed a prosthesis. Findings include: R37's quarterly Minimum Data Set (MDS) dated [DATE], included R37 was cognitively intact, had a limb prosthesis, required maximal assistance for lower body dressing, putting on footwear, standing, and transfers, and had diagnoses of diabetes, depression, heart failure, tracheostomy, and severe morbid obesity. R37 received 2 days of occupational therapy (OT) and 15 minutes of physical therapy (PT) in the previous 7 days. R37's care plan dated 10/20/23, included R37 had an alteration with transfers related to right BKA (below the knee amputation). The care plan indicated R37 would like to improve her transfer abilities as much as possible and instructed staff to ensure resident has prosthetic on prior to any transfer. R37's provider progress notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure gradual dose reductions (GDR) were attempted, or an adequate medical justification for the use of psychotropic medications for 1 of 5 residents (R42) reviewed for unnecessary medications. Findings include: R42's annual Minimum Data Set (MDS) dated 42/24, indicated no cognitive impairment and no reports of feeling down, depressed, or hopeless. R42's MDS indicated he did not experience any hallucinations or delusions, did not reject care, and did not exhibit any verbal or physical behaviors. The MDS indicated R42's diagnoses included depression, and respiratory failure with a tracheostomy (a surgical airway created in the windpipe as an alternative method for breathing). Furthermore, R42's MDS indicated he was taking an antipsychotic on a routine basis and no GDR had been attempted. A GDR is the stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to adhere to infection control evidence based practices for a resident urinary catheter bag being placed on the floor for 1 of 1 resident (R72) reviewed for infection prevention and control practices. Findings include: R72's quarterly MDS dated [DATE], indicated R72 had an absence of spoken words, was rarely or never understood, and sometimes understood others. MDS indicated R72 was dependent on staff for all activities of daily living (ADLs) and had an indwelling catheter. MDS indicated R72 had non-traumatic brain dysfunction, chronic respiratory failure with a tracheostomy, and had Extended-Spectrum Beta Lactamase (ESBL) resistance (ESBL are found in some bacteria that cannot be killed by many types of antibiotics used to treat infections). R72's CAA for communication dated 10/24/23, indicated she had impaired ability to express herself due to her tracheostomy and mechanical ventilation, caused by myasthenia gravis (a chronic weakening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 2 of 5 residents (R24, R52) reviewed for immunizations were offered or received the pneumococcal vaccine in accordance with the Center for Disease Control (CDC) recommendations. Findings include: The CDC Pneumococcal Vaccine Timing for Adults dated 3/15/23, indicated adults aged 65 years and older who have had no prior pneumococcal vaccinations could either have option A which indicated PCV20, or option B, give PCV15 and follow with PPSV23 after at least one year of giving PCV15. If only the PPSV23 vaccination was administered prior at any age, option A indicated PCV20 could be administered after 1 year or option B indicated PCV15 could be administered after 1 year. If only the PCV13 vaccination was administered at any age, option A indicated PCV20 could be administered after 1 year, or PPSV23. If PCV13 was administered at any age, and PPSV23 was administered prior to [AGE] years of age, option A indicated PCV20 could be administered after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to report allegations of verbal and emotional abuse immediately (within two hours) to the State Agency for 1 of 4 residents (R1) reviewed for abuse. Findings include: A Facility Reported Incident (FRI) submitted to the State Agency (SA) on 10/23/23 at 3:30 p.m. indicated on 10/22/23, at 6:00 a.m., a verbal altercation between R1 and cook (CK)-A occurred in which CK-A spoke to R1 in a derogatory manner and, Screamed at other residents in front of everyone. The facility report was filed 10/23/23 at 5:40 p.m. and indicated staff first knew about the incident on 10/23/23 at 3:30 p.m., when in fact staff was told on 10/22/23 at 11:00 a.m. R1's quarterly Minimum Data Set (MDS) dated [DATE] indicated R1 was cognitively intact. R1's progress notes lacked information on allegations of abuse. On 10/27/23 at 12:55 p.m. R1 stated, [CK-A] came out of the kitchen because she was mad at me. She called me called me a [derogatory name], said she bet I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-27 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review the facility failed to perform skin assessments for 3 of 3 residents (R25, R37, R45) and failed to obtain physician ordered weights to monitor for weight loss for 2 of 4 residents (R29, R79) reviewed for quality of care. Findings include: R25's quarterly Minimum Data Set (MDS) dated [DATE], indicated R25 was moderately cognitively impaired and required extensive, one-person physical assistance with bed mobility and transfers. The MDS indicated R25 was at risk for skin breakdown. R25's diagnoses included chronic obstructive pulmonary disease (COPD), respiratory failure, schizophrenia, bipolar disorder, insomnia, and diabetes. R25's care plan dated 3/15/23, indicated R25 was at risk for skin breakdown due to incontinence and refusing showers. The care plan instructed staff to monitor skin for irritation and breakdown during cares and weekly skin assessments. R25's skin assessment dated [DATE], indicated, Resident has redness on both legs and on the groin. No skin issue noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to maintain a clean and sanitary condition of the walk-in cooler, kitchen equipment, and kitchen floor to promote sanitation in the kitchen. This had the potential to affect 75 residents receiving food from the kitchen. Findings include: During the initial kitchen tour on 4/24/23 at 11:45 a.m., the walk-in cooler was observed. Upon entering, the floor was noted to be sticky. There was red jelly like substance on the floor near the shelves. The floor was scattered with food crumbs and debris. Upon the top shelf the following was observed; Heinz brand yellow mustard lid was loose with dried yellow drippings down the side of the container, [NAME] brand thousand island dressing had the cover partially in place with dried flaky drippings down the container onto the shelf, and [NAME] brand cottage cheese was covered, but chunks of cottage cheese was spilt down the side of the container. Upon observation of the prep and cooking area food debris,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to identify multidrug resistant organism (MDRO) in 4 of 4 residents (R6, R12, R53, R68) reviewed for infections. The facility also failed to ensure proper personal protective equipment (PPE) was utilized for 1 of 1 residents (R68) reviewed for PPE. Furthermore, the facility failed to ensure current standards of practice for glove use and handwashing were being followed for 1 of 1 resident (R24), when staff provided personal care. Findings include: Tracking R6's admission Minimum Data Set (MDS) dated [DATE], indicated R6 had moderate cognitive impairment and diagnoses of respiratory failure and had a tracheostomy (surgical airway placed in neck to aid in breathing). R6's hospital transfer orders dated 2/28/23, indicated R6 was colonized (bacteria is present in body without active infection) for Methicillin resistant staphylococcus aureus [(MRSA) a MDRO] and had a history of active MRSA pneumonia. R12's annual MDS dated [DATE], indicated R12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-27 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to assess the resident and determine safety for self-administration of medications (SAM) for 1 of 1 (R25) resident who was observed to have prescribed nicotine replacement gum at the bedside. Findings include: R25's quarterly Minimum Data Set (MDS) dated [DATE], indicated R25 was moderately cognitively impaired and required set up help for locomotion and eating, and extensive, one-person physical assistance with most other activities of daily living (ADL)s. R25's diagnoses included chronic obstructive pulmonary disease (COPD), respiratory failure, schizophrenia, bipolar disorder, insomnia, and diabetes. R25's care plan dated 3/15/23, identified R25 was currently independent with smoking at this facility and instructed staff to complete a smoking evaluation quarterly and as needed. R25's care plan further identified R25 had history of suicidal ideation. The CP lacked evidencen R25 was assessed for SAM. R25's physician orders indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-27 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify the physician timely of a change of condition (COC) for 1 of 1 (R92) resident reviewed for hospitalization. Findings include: R92's admission Minimum Data Set (MDS) dated [DATE], identified moderately cognitively impaired per staff interview. R92 had no rejection of care. R92 required extensive assist with activities of daily living (ADLs) except required only supervision for walking in room. R92's diagnoses included debility related to cardiorespiratory conditions and respiratory failure. R92 required tracheostomy care and a ventilator. R92's admission Care Area Assessment (CAA) dated 2/23/23, identified R92 triggered for cognition. Resident interview was unable to be completed due to hospitalization. Per the staff interview R92's memory was okay and resident recognized staff members, knew the location of her room and that she resided in a nursing home. R92's care plan dated 3/20/23, identified R92 was alert and oriented times three (x 3 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure resident room walls were in good repair to create a home-like environment for 3 of 4 residents (R9, R79, and R88) reviewed for room environment. Findings include: R9's admission Record form indicated R9 was his own representative. R9's quarterly Minimum Data Set (MDS) dated [DATE] indicated R9 had intact cognition. During interview and observation 4/25/23 at 9:31 a.m., R9's walls in his room contained scuff marks and R9 stated the marks on the walls bothered him. During interview and observation 4/27/23 at 9:31 a.m., nursing assistant (NA)-G verified the marks on the walls in R9's room and stated she would not want marks like that on her walls and the resident's rooms were supposed to be home-like and residents reported it bothered them. R79's admission MDS dated [DATE], indicated it was very important to R79 to take care of personal belongings or things. R79's significant change MDS dated [DATE], indicated R79 had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a discharge Minimum Data Set (MDS) was completed for`1 of 2(R30) residents who discharged from the facility. Findings include: R30's admission MDS dated [DATE], indicated R30 was cognitively intact and had diagnoses of seizures and hypertension. R30's nursing progress note dated 11/7/22 at 4:25 p.m., indicated R30 discharged home with family. R30's medical record lacked evidence a discharge MDS was completed. When interviewed on 4/27/23 at 3:05 p.m., registered nurse (RN)-H verified a discharge MDS assessment for R30 was not completed. RN-H stated she was not sure if the discharge was unplanned and therefore not communicated to her. RN-H acknowledged the MDS was missed and further stated the assessment should have been completed in 14 days. When interviewed on 4/27/23, at 3:53 p.m. the Director of Nursing (DON) expected all MDS assessments to be completed on time. A facility policy for MDS assessments was not available.
- Potential for harm · Dcited before2023-04-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure completed Minimum Data Set (MDS) assessments were accurate for 3 of 3 residents (R12, R25, R68) reviewed for resident assessment. Findings include: R12's annual MDS dated [DATE], indicated R12 was cognitively intact and had diagnoses of respiratory failure and had a tracheostomy. R12's MDS further indicated he had a current MDRO. R12's provider note dated 12/29/22, indicated R12 had a history of MRSA infection, but had no current MRSA infection. R25's quarterly Minimum Data Set (MDS) dated [DATE], indicated R25 was moderately cognitively impaired and required set up help for locomotion and eating, and extensive, one-person physical assistance with most other activities of daily living (ADL)s. The MDS indicated R25 had no broken or loosely fitting full or partial denture. R25's diagnoses included chronic obstructive pulmonary disease (COPD), respiratory failure, schizophrenia, bipolar disorder, insomnia, and diabetes. R25's annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a Level II Pre-admission Screening and Resident Review (PASARR) was conducted, documented and retained to ensure mental health needs were appropriately addressed or provided for 1 of 3 resident (R28) reviewed for PASARR. Findings include: R28's Medical Diagnosis form indicated diagnoses of schizophrenia and anxiety identified on 6/15/22, and post traumatic stress disorder (PTSD) identified on 7/18/22. R28's admission Minimum Data Set (MDS) dated [DATE], indicated R28 was not evaluated by Level II PASARR. R28's significant change MDS dated [DATE], indicated intact cognition, was independent for most activities of daily living (ADLs), and had a diagnoses of anxiety, schizophrenia, and PTSD. R28's Initial Pre-admission Screening (PAS) Results dated 12/2/21, outlined a section labeled Mental Illness which concluded, Based on the information provided for this nursing home stay, it appears this person meets the criteria for MI (mental illness) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure routine personal hygiene was completed and provided for 1 of 1 resident (R52) reviewed for nail care. Findings include: R52's quarterly Minimum Data Set (MDS) dated [DATE], indicated impaired cognition, did not reject care, and required extensive assistance for personal hygiene and most activities of daily living (ADLs). R52's Medical Diagnosis form indicated the following diagnoses: memory deficit following cerebrovascular disease (a condition that affects blood flow to the brain) and type 2 diabetes mellitus. R52's care plan dated 6/27/22, indicated R52 had a self care deficit and an intervention included, Assist with personal hygiene A1 [assist of one] with personal hygiene, A2 [assist of two] with check and change. A bath schedule located at the nursing station indicated R52 received baths a.m. on Mondays. During observation on 4/24/23 at 12:22 p.m., R52 was in a hospital gown and had brown debris under various fingernails.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure a therapeutic diet that took into account a residents clinical condition for 1 of 1 resident (R79) Findings include: R79's significant change minimum data set (MDS) dated [DATE] indicated intact cognition, did not reject cares, required set up help for eating, and had a diagnosis of unspecified protein calorie malnutrition. muscle wasting and atrophy to multiple sites, and a fracture of the mandible (a facial bone attached to muscles involved in chewing and other mouth movements). R79's Profile form in the electronic medical record (EMR) indicated R79 was admitted [DATE]. R79's Clinical Physician Orders form dated 2/15/23 indicated a regular diet, mechanical soft texture, (a diet designed for people who have trouble chewing and swallowing) and regular thin consistency diet for malnutrition. R79's care plan dated 2/17/23 indicated history of inadequate oral intakes related to poor appetite following a mandibular fracture as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-27 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to comprehensively assess past trauma and implement care plan interventions utilizing a trauma-informed approach for 1 of 1 (R40) resident reviewed who had post-traumatic stress disorder (PTSD). Findings include: R40's admission Minimum Data Set (MDS) dated [DATE], identified intact cognition, required supervision with most activities of daily living (ADLs). Diagnoses included PTSD, mood disorder, and major depressive disorder. R40's care plan dated 7/8/22, lacked individualized trauma-informed approaches or interventions and lacked identification of triggers to avoid potential re-traumatization related to PTSD. R40's Associated Clinic of Psychology (ACP) note dated 9/13/22, identified diagnosis of PTSD resulting from being a victim of assault. During interview on, 4/24/23 at 2:14 p.m., R40 confirmed she had a diagnosis of PTSD and depression. R40 stated her depression kicks in every once and a while when she misses her kids and grandkids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the consulting pharmacist (CP) identified or acted upon 1 of 1 resident (R53) reviewed for long term antibiotic use. Furthermore, the facility failed to ensure CP recommendations were addressed or acted upon for 1 of 5 residents (R25) reviewed for unnecessary medications. Findings include: R53 R53's admission MDS dated [DATE], indicated R53 had mild cognitive impairment and diagnoses of respiratory failure, kidney disease and a history of alcohol abuse. R53's provider order dated [DATE], indicated R53 required rifaximin (antibiotic) tablet 550 milligrams (mg) twice daily for pneumonia (respiratory infection). Furthermore, R53's rifaximin order had no stop date. R53's consultation pharmacist progress note dated [DATE] at 9:49 p.m., indicated no medication irregularities. R53's consultation pharmacist progress note dated [DATE] at 2:15 p.m., indicated no medication irregularities. When interviewed on [DATE] at 10:20 a.m., registered nurse (RN)-J…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to track and monitor the appropriate use of antibiotics use for 1 of 1 residents (R53) reviewed for antibiotic use. Findings include: R53's admission MDS dated [DATE], indicated R53 had mild cognitive impairment and diagnoses of respiratory failure, kidney disease and a history of alcohol abuse. R53's provider order dated 2/17/23, indicated R53 required rifaximin (antibiotic) tablet 550 milligrams (mg) twice daily for pneumonia (respiratory infection). Furthermore, R53's rifaximin order had no stop date. R53's provider note dated 2/22/23, lacked indication of why R53 was on rifaximin. R53's provider note dated 3/22/23, lacked indication of why R53 was on rifaximin. The facility infection and antibiotic tracking logs dated 2/2023- 4/2023, lacked indication of R53's antibiotic use. When interviewed on 4/26/23 at 10:20 a.m., registered nurse (RN)-J stated R53 was not being treated for any current infection. RN-J had not realized R53 had been on an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure residents' call lights were functioning for 1 of 1 resident (R52) reviewed for call lights. Findings include: R52's quarterly Minimum Data Set (MDS) dated [DATE] indicated cognitive impairment, and required extensive assistance with most activities of daily living (ADLs). R52's Medical Diagnosis form indicated the following diagnoses: diabetes mellitus, memory deficit following cerebrovascular disease (a condition affecting blood vessels in the brain), complete traumatic amputation of left lower leg. R52's care plan revised 3/21/23 indicated R52 was at risk for falls related to confusion, recent left above the knee amputation, blindness in the left eye, and a cataract in the right eye which included an intervention to keep the call-light within reach. During observation on 4/24/23 at 12:22 p.m., R52's call light device was in the on position, however, the light above R52's room was not lit up. During observation on 4/24/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-27 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to maintain sanitary equipment for 2 of 2 residents (R6, R14) reviewed for environmental cleanliness. Findings include: R6's admission Minimum Data Set (MDS) dated [DATE], indicated R6 had moderate cognitive impairment and diagnoses of respiratory failure and had a tracheostomy (surgical airway placed in neck to aid in breathing). R6's MDS further indicated R6 required tube feeding for nutrition. An observation on 4/24/23 at 5:35 p.m., R6's tube feeding pump was not running. The pump had multiple splattered light brown dried substance on it. There was also splattered light brown substances on the legs of the pole the pump was attached to. An observation on 4/26/23 at 7:11 a.m., R6's IV pump was infusing. The same spattered light brown substances remained splattered on the pump and pole. When interviewed at 4/26/23 at 7:46 a.m., registered nurse (RN)-I verified the dried substance on R6's pump and stated it was likely tube feeding formula…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$138,736 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $103,461 — penalty dated 2025-04-23
- $8,021 — penalty dated 2024-07-19
- $13,627 — penalty dated 2024-07-19
- $13,627 — penalty dated 2024-07-19
- Medicare payment denial — starting 2025-08-12 for 9 days
- Medicare payment denial — starting 2025-06-04 for 65 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 3.7 | +0.3 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 44 homes this chain runs (chain average 2.2★, per CMS)
Showing 40 of 44; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JCA HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 02/01/2019 |
| NIJ LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 02/01/2019 |
| SPARTAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 02/01/2019 |
| WBS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 02/01/2019 |
| YAZOMA HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 02/01/2019 |
| HALPERT, MARC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 30% | since 02/01/2019 |
| JAFFA, NOAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 10% | since 02/01/2019 |
| LEGUM, JOSHUA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE | 30% | since 02/01/2019 |
| STERN, WILLIAM | Individual | 5% OR GREATER MORTGAGE INTEREST; CORPORATE OFFICER | — | since 02/01/2019 |
| MONARCH HEALTHCARE OPERATING VIII LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/01/2019 |
CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245295. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.