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The Estates At Lynnhurst LLC

471 Lynnhurst Avenue West, Saint Paul, MN 55104 · For profit - Limited Liability company · 70 certified beds · (651) 645-6453 Medicare & Medicaid certified

Call the home — (651) 645-6453 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 2025Behavioral-health or dementia-care citations — no harm found (F0744, F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
348 Prior Ave N · (651) 260-1903 · Call to confirm hours
Pharmacy
800 Transfer Rd Ste 29 · (651) 917-4029 · Call to confirm hours
Grocery
670 Transfer Rd · (651) 253-6874 · Call to confirm hours
Park
1884 University Ave W · (651) 266-6400 · Typically dawn to dusk
Place of worship
1955 University Ave W · (651) 917-1090

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.3%18.2%15.4%better
Long-stay residents who lose too much weight6.4%4.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%2.6%2.0%better
Long-stay residents with depressive symptoms7.2%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.9%4.0%3.3%worse
Long-stay residents whose ability to walk worsened8.6%20.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.6%12.5%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers4.0%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control18.8%24.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table36.4%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.9%1.4%better
Short-stay residents given the seasonal flu vaccine91.2%82.7%79.4%better
Long-stay hospitalizations per 1,000 resident days1.991.611.67worse
Long-stay outpatient ER visits per 1,000 resident days3.851.901.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.5%U.S. median 51.5%
Got home and stayed home
9.2%U.S. median 10.7%
Went back to hospital
0.09U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.5%CMS range 30.5–59.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.2%CMS range 6.1–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.671.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
0.53
LPN hours/ resident / day
1.58
Aide hours/ resident / day
3.01
Total nurse hours/ resident / day
0.58
RN hoursweekends
52.9%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 70 beds and averages 63.4 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.15 on weekdays — 15% thinner on weekends. RN hours go from 1.02 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-07-16)
14
at the previous standard inspection (2025-04-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 10 most serious are shown; the remaining 43 are one tap away and print in full.

  • Potential for harm · F2026-07-16 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure sufficient dietary staff were available to prepare and serve meals in accordance with the planned menu and residents' physician-ordered diets for 5 of 5 residents (R1, R61, R52, R62, R23) interviewed regarding food services. This had the potential to affect all 68 residents resided in the facility. Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], identified R1 had intact cognition, was able to eat regular diet and ate independently after setup. The facility Diet Type Report dated 7/13/26, identified R1 had ordered regular diet with regular texture. R61's quarterly Minimum Data Set (MDS) dated [DATE], identified R61 had intact cognition and was independent with eating. The facility Diet Type Report dated 7/13/26, identified R61 had ordered renal diet with regular texture. R52's quarterly MDS dated [DATE], identified R52 moderately impaired cognition and was independent with eating. The facility Diet Type Report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2026-07-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to implement enhanced barrier precautions (EBP) for 1 of 3 resident (R3) reviewed with an indwelling catheter; and the facility failed to ensure hand hygiene was performed during medication administration for 3 of 4 residents (R8, R44, R54) observed to receive their medications; and the facility failed to ensure laundry services were conducted in a manner to promote sanitary conditions. Findings include: R3 R3's annual Minimum Data Set (MDS) dated [DATE], identified R3 was rarely/never understood, had a cognitive impairment and had diagnoses that included obstructive and reflux uropathy (blockage of urine flow anywhere in the urinary tract), bladder neck obstruction and urine retention. R3 was always continent of bowel and used an indwelling catheter. R3's care plan, revised 6/8/26, identified R3 required EBP due to an indwelling Foley catheter. The care plan directed staff to follow infection control protocols, post an EBP sign on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2026-07-16 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide a calm, comfortable, low-stimulation environment appropriate to the needs of residents residing on the secured unit by allowing loud, violent television programming to be played in the common dining area for 2 of 2 residents (R2, R46) reviewed for quality of life. This deficient practice had the potential to adversely affect all 27 residents residing on the secured unit.Findings include:During an observation of the dining room and common area on the facility's secured unit on [DATE] at 11:52 a.m., a large-screen television was positioned in a central location of the dining room, with residents seated directly in front of and beside the television. The television volume was very loud while a movie played. The movie contained dark scenes that could not be clearly viewed unless a resident was seated directly in front of the television. Loud screaming, hollering, gunfire, crying, and weeping were heard throughout the movie, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-07-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to replace a torn, stained mattress and ensure urine-soiled bedding was changed timely for 1 of 1 resident (R46) reviewed for activities of daily living; and failed to remove residents' meal plates, beverages, and utensils from institutional serving trays before meal service for all 27 residents residing on the secured unit.Findings include: R46's quarterly Minimum Data Set (MDS) dated [DATE], identified R46 had moderate cognitive impairment and required maximum assistance with dressing, grooming and toileting hygiene. R46 required moderate assistance with transfers and used a wheelchair for mobility. Diagnoses included chronic obstructive pulmonary disease (COPD), anxiety and schizophrenia. On 7/13/26, at 11:46 a.m. R46 was observed wheeling out of his room. R46 stated his bedsheet was wet with urine, and he was going to find staff to change his sheets. On 7/13/26, at 4:04 p.m. R46's room door was open and his bed was not made. A rumpled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-07-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to develop and revise comprehensive, person-centered care plans to address resident-specific interventions for leaves of absence (LOAs), including interventions to promote resident safety and staff direction when residents left the facility without notifying staff or signing out, for 2 of 2 residents (R10, R37) reviewed for supervision. Findings include: R10 R10's admission Minimum Data Set (MDS) dated [DATE], identified modified independence with no issues with short term memory and was independent with ambulation. Diagnoses include medically complex condition, diabetic ulcer on foot, and wound infection. Identified did not have a history of falls. R10's elopement risk assessment dated [DATE] identified R10 was a low risk for elopement. R10's dated 4/21/26, identified R10 was a vulnerable adult while residing in the facility. R10 was at risk for decreased cognitive and physical abilities related to diagnoses including diabetes, alcohol use disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-07-16 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure licensed nursing staff followed manufacturers recommendations when preparing insulin via a NovoLog FlexPen for 1 of 2 residents (R63) reviewed for insulin administration.Findings include: The manufacturer's instructions for the NovoLog injection pen dated March 2023, identified when preparing to administer insulin using the pen clean the end where the needle attaches, install the needle and remove the cap. Dial pen to two units of insulin until you see a drop of insulin coming out of the needle and then dial up the correct dosage. Failure to do so could cause the resident to not receive the correct dosage of insulin. R63's quarterly Minimum Data Set (MDS) dated [DATE], identified R63 had moderate cognitive impairment and a diagnosis of diabetes mellitus (a condition where the body had difficulty regulating its blood sugars). R63's provider's orders dated 6/9/26, identified R63 received NovoLog injection pen (insulin) 100 units/1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-07-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide assistance with toileting and elimination by ensuring a resident's urinal was emptied and removed before the resident entered common areas for 1 of 4 residents (R33) reviewed for activities of daily living (ADL).Findings include: R33's quarterly Minimum Data Set (MDS) dated [DATE], identified R33 had moderately impaired cognition. R33 was independent with toilet transfers, required supervision with toilet hygiene and maximum assistance with grooming. R33 was occasional incontinent of bladder. Diagnoses included hemiplegia (paralysis on one side) anxiety, psychotic disorder, unspecified intracranial injury with loss of consciousness, restlessness and agitation. R33's care plan revised 3/30/26, directed staff to assist R33 with toileting every two to three hours and as needed. Staff were to keep the urinal within reach of the bed and offer to bring the resident to the bathroom after meals to prevent voiding on himself. On 7/14/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-07-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide assistance with dressing and personal hygiene, including offering a clean gown and morning grooming, for 1 of 4 residents (R3) reviewed for activities of daily living (ADLs). Findings include:R3 R3's annual Minimum Data Set (MDS) dated [DATE], identified R3 was rarely/never understood and R3 had a severe cognitive impairment. R3 had diagnoses that included ichthyosis vulgaris (a common inherited skin disorder characterized by dry, thick, and scaly skin resembling fish scales. It is primarily caused by a mutation in the FLG gene, which is responsible for producing filaggrin (a protein that helps your skin retain moisture and forms a healthy protective barrier)), major depressive disorder, mixed obsessional thoughts and acts, bipolar disorder, candidiasis of skin and nails (a yeast infection) and anxiety. R3 was always continent of bowel, used an indwelling catheter and partial to moderate assistance with personal hygiene, lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-07-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide the care and services needed to safely manage diabetes for 1 of 3 residents (R23) reviewed for diabetes management by failing to assess and monitor the resident after the resident reported concern about low blood sugar during the night following a rapid decrease in blood glucose.Findings include:R23's quarterly Minimum Data Set (MDS) dated [DATE], identified R23 had a mild cognitive impairment and diagnoses that included insulin-dependent type 2 diabetes.R23's care plan revised 2/5/26, identified R23 had a potential for alteration in blood sugar related to diabetes. Staff were directed to monitor for signs and symptoms of high and low blood sugar, monitor blood glucose as ordered, administer scheduled and sliding scale insulin as ordered, encourage bedtime diabetic snacks, and provide ongoing diabetic foot care.R23's nursing progress note dated 7/15/26 at 12:25 a.m., identified R23 had a blood glucose reading of 330 before dinner and received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a television power cord was properly secured and maintained so it did not create an environmental accident hazard for 1 of 1 resident (R46) reviewed for accident hazards; and the facility failed to ensure fall interventions were followed for 1 of 4 residents (R13) reviewed for accidents. Findings include: R46 R46's quarterly Minimum Data Set (MDS) dated [DATE], identified R46 had moderate cognitive impairment and required maximum assistance with dressing, grooming and toileting hygiene. R46 required moderate assistance with transfers and used a wheelchair for mobility. Diagnoses included chronic obstructive pulmonary disease (COPD), anxiety and schizophrenia. During observation on 7/13/26, at 11:50 a.m. R46 was in his wheelchair in his room. R46 rummaged through his bedside dresser, looking for items. R46's television was mounted on a wall between the bathroom and his closet. The power cord of the television ran across the closet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2026-07-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure urinary drainage bags were maintained in a manner that reduced the risk of contamination during catheter care for 1 of 2 residents (R3) reviewed for indwelling catheter care.Findings include:R3's annual Minimum Data Set (MDS) dated [DATE], identified R3 was rarely/never understood and R3 had a severe cognitive impairment. R3 had diagnoses that included ichthyosis vulgaris (a common inherited skin disorder characterized by dry, thick, and scaly skin resembling fish scales. It is primarily caused by a mutation in the FLG gene, which is responsible for producing filaggrin (a protein that helps your skin retain moisture and forms a healthy protective barrier)), major depressive disorder, mixed obsessional thoughts and acts, bipolar disorder, candidiasis of skin and nails (a yeast infection) and anxiety. R3 used an indwelling catheter.R3's care plan revised 6/8/26, identified R3 had an alteration in elimination due to has indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-07-16 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide appropriate dementia care treatment and services by failing to comprehensively evaluate repeated resident-to-resident altercations, identify behavioral triggers, and develop and implement individualized interventions to prevent recurrence for 1 of 6 residents (R41) reviewed for dementia care; and failed to follow established dementia care interventions for 1 of 6 residents (R13) reviewed for dementia care. Findings include: R41 R41's significant change Minimum Data Set (MDS) dated [DATE], identified R41 had moderate cognitive impairment, required supervision or setup with grooming and eating and was independent with dressing, transfer, ambulation and toileting. R41 exhibited behaviors of rejection of care and wandering one to three days in the observation period. Diagnoses included insomnia, dementia, and anxiety. R41's care plan dated 6/4/26, identified R41 had an alteration in mood and behavior which included repetitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-06-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to assess pain, and failed to offer or attempt non-pharmacological pain interventions (interventions other than medications), prior to the administration of as-needed (PRN) pain medications for 3 of 4 residents (R1, R2, R4) reviewed for pain. Findings include:R1's admission Minimum Data Set (MDS) dated [DATE], indicated no cognitive deficits. R1 had pain that frequently affected sleep, the ability to participate in therapy, and activities of daily living (ADLs). R2 received scheduled pain medication, PRN pain medication, and non-medication interventions for pain.R1's alteration in comfort care plan dated 5/29/26, instructed to provide non-medicinal forms of pain relief such as positioning, rest, massage, pain medication as ordered by medical doctor, and to document on effectiveness of pain medication.A pain evaluation/assessment was requested for R1; however, none was provided. R1's provider order dated 5/21/26, instructed oxycodone-acetaminophen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to immediately provide resident protections and initiate an investigation for an allegation of unwanted inappropriate physical contact for 1 of 3 residents (R1) who reported R4 inappropriately touched him.Findings include:R1's face sheet dated 8/12/25, identified diagnoses of alcohol dependence and bipolar disorder.R1's progress note dated 7/31/25, identified social service designee (SSD)-A and director of nursing (DON) met with R1 to ask if he was having an intimate relationship with anyone. R1 stated no and then proceeded to explain that another resident sat on his lap and was kissing on him. R1 stated that he asked this resident not to do that again. R1 stated that she stopped after that. This note was written by SSD-A.R1's care plan dated 11/19/24, identified R1 was at risk for decreased cognitive and physical abilities related to bipolar. R1 would remain free from abuse and neglect at the facility. Interventions included: monitor for signs of emotional distress or mood and behavior changes, safety monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility staff failed to report an allegation of sexual abuse to the administrator and to the State Agency (SA) within the two (2) hours for 1 of 1 (R4) resident reviewed who had allegations of sexual abuse. Findings include:Review of facility reported incident #360920, dated 6/25/25 at 1:45 p.m., indicated on 6/23/25 at 7:12 a.m. R4 reported to licensed practical nurse (LPN)-D a man put his fingers in her vagina and as also touching her daughter. R3's admission Minimum Data Set, dated [DATE], indicated R3 did not have impaired cognition and had diagnoses of stroke and metabolic encephalopathy. R3 had periods of inattention but no behaviors. Required partial assist with self-care and hygiene and was independent with mobility and transfers.During an interview on 6/27/25 at 9:40 a.m., LPN-D stated R4 informed her of the allegation of sexual abuse around 7:30 a.m., on 6/23/25 that some man was touching her and putting their fingers into R4's vagina. LPN-D attempted to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to revise skin integrity care plan for 1 of 3 residents (R2) reviewed for pressure ulcers who had refusal of pressure relieving interventions. R2's face sheet dated 6/26/25, identified the following diagnoses, diabetes, heart failure, presence of prosthetic heart valve, chronic right heel wound, and status post open reduction internal fixation of right hip following a fall.R2's quarterly Minimum Data Set, dated [DATE], indicated intact cognition. R2 had limitations to one side of his lower extremities and used a walker and wheelchair. R2 required maximal assist for person and toilet hygiene, shower and bathing, and transfers. R4 did not walk due to medical condition. R2 had diabetic foot ulcer(s) and surgical wound(s) and received surgical wound cares and application of dressings to feet.R2's wound care order dated 5/29/25, indicated right heel ulcer, R2 to wear suspension boots when in bed.R2's wound care order dated 6/13/25, indicated to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess, monitor, and implement pressure relieving interventions to prevent and/or reduce the risk of re-current pressure ulcers, new pressure ulcers, and/or deterioration for 1 of 3 residents (R3) reviewed for pressure ulcers. Deep-Tissue Injury: Purple or maroon area of discolored intact skin due to damage of underlying soft tissue. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or cooler than adjacent tissue.Unstageable pressure ulcer: Full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because it is obscured by slough or eschar.R3's quarterly Minimum Data Set, dated [DATE], indicated severe impaired cognition, with diagnoses of Alzheimer's left femur fracture and schizophrenia. R3 was noted to be inattentive and have disorganized thinking that comes and goes and continuous altered level of consciousness. R3 was incontinent of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-10 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review the facility failed to employ either a full-time registered dietician (RD) or a qualified dietary manager (DM) to carry out the functions of the food and nutrition service since 3/26/24, which had the potential to affect all 65 residents who resided in the facility. During interview on 4/9/25 at 11:30 a.m., the registered dietician (RD) stated she worked full time, overseeing 5 buildings but only worked 8 hours a week at this facility. During interview on 4/9/25 at 11:45 a.m., the Culinary Director (CD) stated he had been working for the facility for almost a year and had been asked about starting training for his Certified Dietary Manager's certificate (CDM) but he wanted to wait a little bit and wasn't ready to start the training yet. During interview on 4/10/25 at 12:44 p.m. the administrator stated he expected the Culinary Director to either have their CDM upon hire or within the first 3 months. He further verified the CD's date of hire was 3/26/24 and he'd been working at the facility for almost over a year.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and document review the facility failed to ensure dietary staff was wearing beard guards when preparing food This had the potential to affect all 65 residents who reside at the facility and consume food from the kitchen. During observation on 10/7/25 at 11:49 a.m. the Culinary Director (CD) was in the kitchen cutting up fruit. He had a beard but was not wearing a beard guard/restraint. During interview on 4/9/25 at 10:41 a.m., the CD verified he was not wearing a beard guard/restraint while prepping food stating it was hard to determine if the facility wanted staff to wear them or not. The CD further stated the facility did not have any beard guards for staff to wear, but he could get some if needed. During interview on 4/10/25 at 12:44 p.m., the administrator stated dietary staff (who had beards) were expected to be wearing beard guards/restraints when preparing food and this was important for infection control purposes. A policy regarding infection control in the kitchen was requested but not received.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident and resident guardian's participation in the development and review of care plans 1 of 1 residents, (R8) reviewed who voiced concerns about care conference participation. Findings include: R8's annual Minimum Data Set (MDS) dated [DATE], identified she could make herself understood, was independent with eating, required supervision with transfers and bed mobility. R8's interview for preferences identified it was very important to choose what clothing to wear and take care of personal belongings. Diagnoses included heart failure, diabetes and dementia. R8's MHM BIMS (Brief Interview of Mental Status) Staff assessment dated [DATE], identified five- minute and long past memory recall was ok and R8 was able to recall the current season, her own room, staff name and faces and that she was in a nursing home. R8 had modified independence with daily decision making. R8's discharge care plan dated 2/19/25, identified resident and family would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to timely provide the required liability and appeal rights notices prior to discharge from Medicare Part A services for 1 of 3 residents (R170) reviewed for beneficiary notices. Findings include: R170's last day of covered Medicare Part A Skilled Services was 1/22/25, as identified on the form CMS-20052 (SNF [skilled nursing facility] Beneficiary Protection Notification Review). R170's Notice of Medicare Non-Coverage (NOMNC, form CMS-10123) was signed by the resident on 1/30/25. R170's Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN, form CMS-10055) was signed by the resident on 1/30/25, and lacked indication of which option (regarding the appeal process) he had chosen. During interview on 4/10/25 at 3:30 p.m., the administrator stated the expectation was to have the residents sign the CMS-10123 and CMS-10055 at least 2 days before the last day of covered Medicare part A Skilled Services and ensure an option regarding the appeal process was indicated. A facility policy regarding BNP notices dated 2/20/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure personal privacy was maintained for 1 of 2 residents (R29) who required staff assistance with personal cares. Findings include: R29's admission Minimum Data Set (MDS) dated [DATE], indicated he had intact cognition and was dependent on staff assistance for toileting hygiene and required partial to moderate assistance with personal hygiene cares. The MDS reported he was frequently incontinent of urine and bowel. The MDS listed his diagnoses as hemiparesis (one-sided weakness) or hemiplegia (one-sided paralysis), chronic lung disease, and chronic obstructive pulmonary disease (COPD, a chronic restrictive lung and breathing condition). R29's Care Area Assessment (CAA) for functional abilities dated 2/12/25, reported he received limited assistance with rolling left and right in bed, and extensive assist with bathing, upper body dressing. The CAA further identified his dependence on staff for toileting hygiene. R29's care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to review and revise the care plan with input from the resident to meet a resident's vision needs for 1 of 1 residents reviewed for reassessment of the care plan. Findings include: R21's quarterly Minimum Data Set (MDS) dated [DATE], indicated he had moderately impaired cognition, did not reject cares, and was usually able to make himself understood and usually able to understand others. The MDS indicated his vision was adequate and he did not wear corrective lenses. The MDS identified diagnoses including aphasia (a condition in which language function is disordered), and cataracts (a progressive disorder of the lens of the eye characterized by a loss of transparency with a white/yellow/brown tinge to the lens). R21's Care Area Assessment (CAA) for visual function dated 6/19/24, was triggered due to his cataracts and indicated he had the potential for impaired visual function related to his diagnosis of bilateral (left and right)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure residents were provided incontinence care in a timely manner for 1 of 1 resident (R9) reviewed for activities of daily living (ADL). Findings include: R9's admission Minimum Data Set (MDS) dated [DATE], indicated intact cognition and diagnoses of chronic obstructive pulmonary disease (COPD), chronic atrial fibrillation (A-fib), and pancreatitis. It further indicated R9 was dependent on staff for toileting and was frequently incontinent of bowel and bladder. R9's care plan dated [DATE], indicated alteration in elimination d/t limited mobility secondary to COPD and alcohol dependence with the following interventions: -Assist of 2 with toileting. -Provide assistance with peri-cares morning (AM), hour of sleep (HS) and as needed (PRN). -Provide incontinent products and assist to change PRN During observation on [DATE] at 3:22 p.m., R9 was sitting in his wheelchair by the door to his room, waiting to go in. He asked nursing assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to follow up on 1 of 1 residents (R55) Urology referral. Finding include: R55's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition and diagnoses of paraplegia and neuromuscular disfunction of the bladder. It further indicated R55 required substantial assistance with bed mobility, was dependent on staff for transfers, had a catheter, and was always incontinent of bowel. R55's care plan dated 3/25/25, indicated alteration in elimination related to diagnoses of motor vehicle crash, neurogenic bladder, convulsions, etc. Resident admitted with foley catheter 20 French (F) 30 cubic centimeters (cc) for neurogenic bladder and assist of 1 with toileting. It further indicated the following interventions: -Prefers to notify staff when incontinent to have brief changed -Monitor foley catheter output every shift. -Change foley catheter monthly per order. -Foley catheter care per policy. -Monitor BM's as they occur. -Administer bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to follow-up on consults for vision-related appointments for 1 of 3 residents (R21) and failed to provide assistive devices to maintain hearing for 1 of 3 residents (R29) reviewed for communication. Findings include: R21 Glasses and Cataracts Consults R21's quarterly Minimum Data Set (MDS) dated [DATE], indicated he had moderately impaired cognition, did not reject cares, and was usually able to make himself understood and usually able to understand others. The MDS indicated his vision was adequate and he did not wear corrective lenses. The MDS identified diagnoses including aphasia (a condition in which language function is disordered), one-side weakness or one-sided paralysis (hemiparesis or hemiplegia, respectively), anxiety, and cataracts (a progressive disorder of the lens of the eye characterized by a loss of transparency with a white/yellow/brown tinge to the lens). R21's Care Area Assessment (CAA) for visual function dated 6/19/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure podiatry services were obtained or 1 of 1 resident (R8) reviewed for foot care. Findings include: R8's annual Minimum Data Set (MDS) dated [DATE], identified she could make herself understood, was independent with eating, required supervision with transfers and bed mobility. R8's interview for preferences identified it was very important to choose what clothing to wear and take care of personal belongings. Diagnoses included heart failure, diabetes and dementia. R8's MHM BIMS Staff Assessment (staff assessment of cognition) dated 2/18/25, identified memory recall was ok after five minutes and R8 seemed to recall long past. R8 was able to recall the current season, location of own room, staff name and faces and that they were in a nursing home. R8 required modified independence regarding tasks of daily life. R8's care plan dated 2/19/24, identified she had a self care deficit related to neuropathy and type two diabetes mellitus.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure fall prevention interventions were implemented consistently according to the comprehensive care plan for 1 of 1 residents (47) reviewed for falls. Findings include: R47's quarterly Minimum Data Set (MDS) dated [DATE], indicated he was sometimes able to make himself understood and was able to understand others with clear comprehension. The MDS reported he had severe impairment in his cognitive skills for daily decision making and required substantial to maximal staff assistance with bed mobility but was dependent on staff for transfers. The MDS identified his diagnoses including hemiplegia (one-sided weakness) or hemiparesis (one-sided paralysis), stroke, seizure disorder, and malnutrition. R21's Care Area Assessment for falls dated 6/28/24, was triggered due to his fall history and indicated the care plan was ongoing as he was observed for changes in his mobility. A quarterly fall review evaluation dated 9/20/24, indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure an antipsychotic medication had an appropriate indication for use for 1 of 5 residents (R6) reviewed for unnecessary medications. Findings include: R6's annual Minimum Data Set (MDS) dated [DATE], identified no behaviors or rejection of care. Medications taken included antipsychotic, antidepressant and anticonvulsant. Diagnoses included dementia, depression and anxiety. R6 had intact cognition. R6's Order Summary Report dated 4/10/25, identified the following antipsychotic medications currently in use: 1. Quetiapine fumarate 25 milligrams (mg) by mouth two times a day for dx (diagnosis) depression. 2. Quetiapine fumarate 50 mg by mouth at bedtime related to anxiety disorder. R6's Pharmacist's Recommendation to Prescriber form dated 2/3/25, recommended the prescriber address the diagnosis for quetiapine fumarate and update order to an approved CMS indication, or consider a GDR (gradual dosage reduction) or taper plan. R6's prescriber visit note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure proper personal protective equipment (PPE) was utilized for 1 of 2 residents (R14) reviewed for enhanced barrier precautions (EBP). Findings include: R14's quarterly Minimum Data Set (MDS) dated [DATE], identified no behaviors or rejection of care. Dependent on staff for eating, hygiene, toileting hygiene, bathing and dressing. Diagnoses included dementia, seizure disorder, and contractures of right and left hand. R14's care plan dated 4/7/25 identified resident is currently on EBP R/T (related to) wound on coccyx. Resident will remain free from infection. Staff to follow EBP. R14's wound care progress note dated 4/3/25, identified resident was seen for new area of sacrum MASD (moisture associated skin damage). The wound measured 2.9 centimeters (cm) long, 2.2 cm wide, 0.1 cm deep with scant serosanguinous exudate (wound drainage with serous fluid and blood). During an observation and interview on 4/07/25 at 11:59 a.m., R14's name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a personal refrigerator was monitored and kept sanitary in a resident's (R47) shared room. Findings include: R47's quarterly Minimum Data Set (MDS) dated [DATE], indicated he had severe impairment in his cognitive skills for daily decision making and required substantial to maximal staff assistance with bed mobility but was dependent on staff for transfers. The MDS identified his diagnoses including hemiplegia (one-sided weakness) or hemiparesis (one-sided paralysis), stroke, seizure disorder, and malnutrition. Per observation on 4/7/25 at 12:50 p.m., of R47's room, there was a black mini refrigerator on a nightstand on his side of the privacy curtain. There was a Record of Refrigerator Temperatures sign posted on the door of the mini refrigerator dated July 2024 and there were temperatures documented for the dates of 7/1/24 - 7/23/24. The other entries were blank. There was a second Record of Refrigerator Temperatures taped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-23 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY In addition, a resident (R1) was observed to have flies in his room and there were flies flying around throughout the facility. R1's admission Minimum Data Set (MDS) dated [DATE], indicated moderately impaired cognition, disorganized thinking, hallucinations, delusions, and a diagnosis of schizoaffective disorder. It further indicated, R1 required substantial assistance from staff with most activities of daily living (ADL) and mobility. During observation on 7/22/24 at 10:20 a.m., R1 was sitting in his room in his wheelchair. The light on the wall next to his closet had approximately 20-30 small flies on it and there were several flying around the room. During observation and interview on 7/22/24 at 10:25 a.m., licensed practical nurse (LPN)-A verified there were flies on the light in R1's room stating they are (the facility) working with an exterminator. During interview on 7/22/24 at 2:28 p.m., family member (FM)-A stated he visited R1 approximately every other day and the only issue he had with the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to revise and update a care plan to ensure it was individualized and comprehensive after a resident was admitted on to a locked behavioral unit for 1 of 1 resident (R1) reviewed for transfer from non-secure to secure unit. Findings include: R1's Minimum Data Set (MDS) dated [DATE], indicated R1 was admitted on [DATE] with diagnoses including non-Alzheimer's dementia, unspecified symptoms and signs with cognitive functions and awareness (an unspecified neurocognitive disorder), hoarding disorder, and other symptoms and sings involving appearance and behavior. R1 was cognitively intact. R1 was ambulatory and required assistance with bathing/showering and toileting hygiene but was otherwise independent with activities of daily living. R1's provider note dated 2/16/24, noted R1 had a history of agitation and behavioral issues and at a previous assisted living facility R1 became combative, police were called and patient was transferred to hospital. R1's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-07 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure the Quality Assessment and Assurance (QAA)/Quality Assurance Process improvement (QAPI) committee was effective in implementing appropriate action plans to correct quality deficiencies identified in previous surveys related to environmental concerns and medication errors which resulted in deficiencies identified during this survey. This deficient practice had the potential to affect all 65 residents residing in the facility. Findings include: During an interview on 2/7/23 at 1:02 p.m., administrator-A and administrator-B reviewed findings from previous survey and compared them to findings from current survey, which included ongoing citations for medication errors and environmental concerns: 1. 2/7/24, medication errors and environmental concerns cited 2. 5/11/23, medication errors and environmental concerns cited 3. 10/14/21, environmental concerns cited 4. 8/29/19, medication errors and environmental concerns cited 5. 7/12/18, medication errors and environmental concerns cited. Administrator-B stated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-07 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement the current standards of vaccinations regarding pneumonia for 4 of 5 residents (R7, R19, R45, and R114) whose vaccinations histories were reviewed. Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. One graph identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. An additional graph labeled, Adults 19-[AGE] years old with chronic health conditions ., listed multiple columns to reference with which vaccine(s) had already been given and, from that, which were now recommended. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-07 · tag F0924 — pattern
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During observation and interview, the facility failed to ensure handrails on the second floor were securely attached to the wall and in good repair. This had the potential to affect resident R40 and all residents, staff, and visitors who had access to the handrails. Findings include: R40's quarterly Minimum Data Set, dated [DATE], indicated they were moderately cognitively impaired, had a diagnosis of dementia, and walked independently. R40's care plan dated 12/14/21, included they had a potential for falls related to unsteady balance and pacing in the hallways. During observation on 2/6/24 at 8:57 a.m., R40 was repeatedly walking down on one side of the hallway and back on the other while dragging their right hand along the top of each handrail as they walked. During observation on 2/6/24 at 9:15 a.m., the handrail in the hallway between rooms [ROOM NUMBERS] was affixed to the wall by two brackets, each approximately one foot from each end. The right bracket was loose, allowing the rail to move up and down at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to allow active residents and resident representatives participation in the development and review of care plan for 2 of 2 residents (R19 and R113) reviewed for care conferences. Findings include: R19's annual Minimum Data Set (MDS) dated [DATE], indicated intact cognition and diagnoses of schizoaffective disorder, adult failure to thrive, and chronic pain. R19's care plan dated 10/21/22, indicated R19 plans to remain in the facility for long term care. The resident and family will be invited to care conferences quarterly or as needed and discharge planning options will be discussed as needed. R19's care conference form indicated her last quarterly care conference was on 3/29/23. R19's progress note dated 11/14/23, indicated a care conference was scheduled for 11/27 at 2:00 p.m., however lacked documentation a care conference actually took place. During interview on 2/04/24 at 7:15 p.m., R19 stated she'd been living at the facility for a year and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure a self-administration of medications (SAM) assessment was completed to allow residents to safely administer their own medications for 1 of 1 resident (R7) observed with medications at bedside. Findings included: R7's significant change Minimum Data Set (MDS) dated [DATE], indicated intact cognition with behaviors of inattention, disorganized thinking, delusions, and hallucinations. It further indicated diagnoses of schizoaffective disorder, dementia, and psychosis. R7 was dependent on staff for activities of daily living (ADL) and mobility. R7's physicians orders dated 12/11/23, indicated Ipratropium-Albuterol Inhalation Solution 0.5-2.5 3 milligrams (mg) per milliliters (ml) (Ipratropium-Albuterol), 3 ml inhale orally three times a day for shortness of breath. R7's physician's orders lacked an order to SAM. R7's medical record lacked an assessment to SAM. R7's progress note dated 2/4/2024, indicated the resident was found with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide nail care for 1 of 2 residents (R15) reviewed for activities of daily living (ADL). Findings include: R15's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition with diagnoses of paranoid schizophrenia, neuroleptic induced parkinsonism, and type II diabetes. It further indicated R15 was independent with activities of daily living (ADL). R15's care plan dated 9/9/23, indicated R15 had the potential for self-care deficit related to dementia and cognitive impairment. R15 was able to complete his own cares however, refused to do so. The care plan further indicated an intervention to provide nail care as needed (PRN). During observation and interview on 2/4/24 at 12:16 p.m., R15 was laying in bed, his fingernails were approximately a half an inch long on both hands and the thumb nail on his left hand was broken and jagged. R15 stated he would like his nails to be cut and showed the surveyor his left thumb. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure timely assistance with repositioning for 1 of 1 resident (R4) who was at risk for skin breakdown. Findings include: R4's quarterly Minimum Data Set (MDS) dated [DATE], identified R4 was rarely/never understood, rejected cares one to three days during look-back period, and had impairments to all extremities. R4 was dependent on staff for dressing, mobility, and toileting and personal hygiene. R7 had diagnoses of anxiety, depression, schizophrenia, post traumatic stress disorder, and diabetes mellitus. R4's significant change Care Area Assessment (CAA) dated 9/20/23, triggered pressure ulcer/injury related to R4 requiring extensive assistance with bed mobility and indicated R4 was always incontinent of bladder and bowel and at risk for developing pressure ulcers. R4's care plan for pressure ulcer/injury directed staff to turn and reposition R4 every two to three hours and as needed with start date of 5/1/23. During observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a residents knee brace was applied per doctor's orders for 1 of 1 resident (R6) reviewed for mobility and range of motion. Findings include: R6's quarterly Minimum Data Set (MDS) dated [DATE], indicated R6 had severe cognitive impairment and diagnoses of cerbrovascular disease, dementia, and hemiplegia and hemiparesis following cerebrovascular disease affecting left non-dominant side. It further indicated R6 was dependent on staff for mobility. R6's physician's orders dated 3/1/23 indicated R6 was to wear a left knee brace continuously for 8-10 hours daily and to monitor the skin under the brace before and after removal, twice a day for contracture. On at 1400 (2:00 p.m.) and off 2200 (10:00 p.m.). R6's care plan dated 10/26/22 indicated R6 had an alteration in mobility related to diagnoses of cerebral infarction, cerebral vascular accident (CVA), hemiplegia, chronic pain syndrome, and headaches. R6 needs extensive assist with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure catheter drainage bags were maintained in accordance with professional standards of practice for 1 of 1 resident (R25) reviewed for catheters. The Center for Disease Control (CDC) Catheter-Associated Urinary Tract Infections (CAUTI) guideline dated 11/5/2015, identified after aseptic insertion of the urinary catheter, a closed drainage system should be maintained. If the aseptic technique was broken, disconnected, or if leakage occurred, the catheter and collecting system should be replaced with aseptic technique and sterile equipment used R25's significant change Minimum Data Set (MDS) dated [DATE], identified intact cognition and diagnoses of obstructive uropathy. R38 had an indwelling catheter and required supervision with one person assist for toileting. R25's Urinary Incontinence and Indwelling Catheter Care Area Assessment (CAA) dated 11/6/23, identified an indwelling catheter was in place for diagnosis of urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure a rationale was documented for the extended order of an as needed (PRN) psychotropic medication beyond 14 days for 1 of 2 residents (R25) reviewed who had PRN psychotropic medications ordered. Findings include: R25's significant change Minimum Data Set (MDS) dated [DATE], identified intact cognition, no behaviors or rejection of care and diagnoses which included anxiety and bipolar disorder. R25 took antianxiety medications, antidepressant and antipsychotic. R25's Care Area Assessment (CAA) dated 11/6/23, identified a trigger for psychotropic drug use related to use of psychotropic medications. Side effect monitoring was in place for these medications. R25's care plan dated 9/24/20, identified a potential for psychotropic drug adverse drug reactions (ADRs) related to daily use of psychotropic medication. Administer medication as ordered monitoring for ADRs. R25's orders dated 11/26/23 with no end date, identified lorazepam (psychotropic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure they were free of a medication error rate of five percent or greater. The facility had a medication error rate of 8% with 2 errors out of 25 opportunities involving 2 of 7 residents (R115 and R12) who were observed during medication administration. Findings include: R115's order summary report printed 2/7/24, included diagnoses of hypokalemia (low potassium) and iron deficiency anemia (too few healthy red blood cells due to low iron in the blood). R115's medication administration summary (MAR) for February 2024, identified the following orders: -start date 1/23/24, potassium chloride oral tablet extended release give 20 milliequivalent (mEq) by mouth two time a day related to hypokalemia. - start date 1/24/24, ferrous sulfate (iron supplement) 325 milligram (mg) tablet give one tablet by mouth in the afternoon with a meal related to iron deficiency anemia. During an observation and interview on 2/5/24, at 12:10 p.m. registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure call lights were accessible to residents for 2 of 2 residents (R15, R190) Findings include: R15's quarterly Minimum Data Set (MDS) dated [DATE], indicated R15 had intact cognition and diagnoses of paranoid schizophrenia, neuroleptic induced parkinsonism (Parkinsonism caused by antipsychotic medication), and type II diabetes. It further indicated R15 was independent with activities of daily living (ADL) and mobility. R15's care plan dated 9/9/23, indicated R15 had the potential for self-care deficit related to dementia and cognitive impairment with an intervention of putting the call light within reach. R15's care plan further indicated a revision made on 2/4/24 (survey entrance date) indicating R15 prefers to have the call light over light and hanging. During observation on 2/04/24 at 12:16 p.m., R15 was laying in bed and the call light was hanging across the overhead light. R15 was able to access the call light while in bed but would not be able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to failed to follow the comprehensive care plan for supervision for 1 of 1 resident (R2) reviewed for accidents. Findings include: R2's Face Sheet identified R3 had the following diagnoses: Dementia and symptoms and signs involving cognitive functions and awareness. R2's significant change Minimum Data Set (MDS) dated [DATE] identified R2 was dependent on staff for all transfers including the ability to go from sit to standing position. R2's care plan dated 7/22/22 identified R2 was at risk for elopement due to cognitive impairment and staff were to allow R2 to crawl with supervision due to inability to redirect and risk of falls. R2's care plan dated 9/28/23 identified R2 was at risk of self-care deficits due to cognitive deficits and staff were to keep R2's bedroom door open, the wheelchair removed from the room when R2 was crawling on the floor, trash can emptied immediately after use and ensure surroundings are clear. During observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to comprehensively assess skin for 1 of 1 resident (R4) who had injury of unknown source, additionally failed to notify physician in a timely manner. Findings include: R4's Face Sheet identified R10 had a diagnoses which included schizophrenia and seizures R4's care plan dated 11/6/23 identified R4 was at risk for skin alteration. The care plan directed staff to monitor R4's skin integrity during cares, weekly skin inspections by the nurse, and provide treatment to open areas per order. R4's admission Minimum Data Set (MDS) dated [DATE] does not identify skin tears or other open lesions. R4's order dated 11/20/23 identified for staff to monitor scab to right inner thigh for signs/symptoms of infection until healed. Update nurse practitioner as needed. R4's Skin assessment dated [DATE], identified redness to R4's bottom and feeding tube site. No open areas noted. During interview on 11/16/23 at 1:22 p.m. family member (FM)-A expressed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, document review the facility failed to follow the care plan for pressure reducing/relieving interventions to prevent or mitigate the risk of deterioration or prevention of new pressure ulcer development for 1 of 1 residents (R4) who had impaired skin integrity and was at high risk for pressure ulcers. Findings include: R4's Face Sheet identified R4 had the following diagnoses: Aphasia following a cerebral infarction. R4's admission assessment Minimum Data Set (MDS) dated [DATE] identified R4 was at risk of pressure ulcers, had no unhealed pressure ulcers, and had moisture related skin damage (MASD). Skin and ulcer treatments included application of non-surgical dressings and application of ointments or medications. R4's care plan dated 11/6/23, identified R4 was at risk of alteration in skin integrity due to diagnosis. R4 admitted with MASD on coccyx , preferred to lay on back and frequently refused turning and repositioning. Removes heel protectors if attempting to apply. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure safe transfers for 1 of 1 residents (R2) who had to be lowered to the floor by staff because wheelchair breaks were not locked prior to the transfer. Findings include: R2's Face Sheet identified R3 had the following diagnoses: dementia and symptoms and signs involving cognitive functions and awareness. R2's significant change Minimum Data Set (MDS) dated [DATE] identified R2 was dependent on staff for all transfers including the ability to go from sit to standing position. R2's care plan dated 6/9/22 identified R2 had a potential for falls due to unsteady balance and daily use of antidepressant medication. R2 will intermittently sit or kneel on the floor unassisted and will attempt to stand up independently at times. R2 is restless and often attempts to get out of wheelchair and crawl on the floor. R2 becomes agitated and resistive when redirected not to crawl on the floor. Staff were to place R2 by the nursing station for close…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-18 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide a functional, clean and sanitary environment in 23 of resident 66 rooms (105, 106, 108, 109, 110, 114, 200, 201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 215, and 216) and common areas including second floor dining area, shower room (room [ROOM NUMBER]) and hallways reviewed for environment. In addition, the facility failed to provide sanitary environment in the food storage area causing pest infestation with the potential to affect all residents in the facility. On 8/17/23 at 1:00 p.m., a full facility walk through was completed with the director of maintenance (DM)-A. The following was identified: First Floor: room [ROOM NUMBER]: Plastic over windows (polyethylene film used for winter to keep the warmth in) room [ROOM NUMBER]: Bathroom light did not work room [ROOM NUMBER]: Floor lamp without lampshade room [ROOM NUMBER]: Bucket next to bed with contents of food that required refrigeration room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-18 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to implement an effective pest control program to eliminate mice and insects in the building. This had the potential to affect all 66 residents who resided in the facility. On 8/17/23 at 12:20 p.m., the director of maintenance (DM)-A stated he was aware the facility had a fly and gnat problem. DM-A stated they have been on top of the situation and installed fly machines (light boxes) to attract the bugs, and did have their pest control service involved as well. DM-A stated he was also aware their were mice in the facility. DM-A stated the pest control service was at the facility on 8/16/23, and did not find any concerns. On 8/17/23 at 1:00 p.m. and 8/18/23 at 7:42 a.m., the kitchen door leading to the outside was noted to be propped open. The door did not have a screen on it. On 8/17/23 at 6:00 p.m., cook (C)- B stated the kitchen doors were only propped open when staff took out the trash, received deliveries or went outside for a break.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to provide a dignified living experience for 1 of 6 resident (R3) reviewed for dignity. R3's Face Sheet identified R3 had the following diagnoses: vascular dementia, hallucinations, borderline personality disorder dementia, unspecified symptoms and signs involving cognitive function and awareness. R3's quarterly Minimum Data Set (MDS) dated [DATE] indicated R3 had severely impaired cognition. R3's care plan dated 9/29/22, indicated R3 had an altercation in skin integrity due to crawling on the floor, hitting hard on the floor with knees, and slapping/hitting face, chest when agitated. R3 had a history of bruising face around her eyes, and bursa to her knees due to crawling. R3 also had pressure ulcers to both knees due to frequent crawling on the floor. Interventions in place were to monitor skin integrity with weekly skin inspections, apply elbow, knee pad, and hand gloves as ordered. Monitor for skin breakdown for signs/symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure functioning call lights, bedroom lights and bathroom lights or an acceptable alternative was provided or implemented to promote safety and allow for 2 of 3 residents (R5, R4) observed to not have a functional bathroom light. Findings include: R5's Face Sheet indicated R5's diagnoses included repeated falls. R5's admission Minimum Data Set (MDS) dated [DATE] indicated R5 was cognitively intact, and required assistance of one staff for toilet use. On 8/17/23 at 12:32 p.m., R5 stated she had concerns for her safety. R5 stated the bathroom light had not worked for five days. R5 stated she notified staff on 8/12/23 and it had yet to be fixed. R5 stated she was afraid she was going to fall attempting to use the bathroom due to not having a light. R5 stated she was at the facility for rehabilitation and she was a high fall risk. R5 stated the facility had provided her a commode in her room, but she would rather use the actual bathroom…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 1 of 52.1-1.1 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 44 homes this chain runs (chain average 2.2★, per CMS)
1 of 5Hillcrest Health Care, LLCMankato, MN 1 of 5Maplewood Rehabilitation CenterMaplewood, MN 1 of 5The Emeralds At Fairbault LLCFaribault, MN 1 of 5The Emeralds At Grand Rapids LLCGrand Rapids, MN 1 of 5The Emeralds At St Paul LLCSaint Paul, MN 1 of 5The Estates At Excelsior LLCExcelsior, MN 1 of 5The Villas At BrookviewGolden Valley, MN 1 of 5The Villas At New BrightonNew Brighton, MN 1 of 5The Villas At Osseo LLCOsseo, MN 1 of 5The Villas At RobbinsdaleRobbinsdale, MN 1 of 5The Villas At The CedarsSaint Louis Park, MN 1 of 5The Waterview Pines LLCVirginia, MN 1 of 5The Waterview Shores LLCTwo Harbors, MN 1 of 5The Waterview Woods LLCEveleth, MN 1 of 5Villas At Bryn Mawr LLCMinneapolis, MN 2 of 5Bayside Manor LLCGaylord, MN 2 of 5Oaklawn Health Care, LLCMankato, MN 2 of 5Parmly On The Lake LLCChisago City, MN 2 of 5The Estates At Chateau LLCMinneapolis, MN 2 of 5The Estates At Fridley LLCFridley, MN 2 of 5The Estates At Roseville LLCRoseville, MN 2 of 5The Estates At Rush City LLCRush City, MN 2 of 5The Estates At Twin Rivers LLCAnoka, MN 2 of 5The Gardens At Foley LLCFoley, MN 2 of 5The Gardens At Winsted LLCWinsted, MN 2 of 5The North Shore Estates LLCDuluth, MN 2 of 5The Villas At St Louis ParkSaint Louis Park, MN 2 of 5The Villas At St PaulSaint Paul, MN 2 of 5The Villas At The ParkSaint Louis Park, MN 3 of 5Bethany On The Lake LLCAlexandria, MN 3 of 5Laurels Peak Health Care, LLCMankato, MN 3 of 5Meeker Manor Rehablitation Center, LLCLitchfield, MN 3 of 5River Valley Health And Rehabilitation Center LLCRedwood Falls, MN 3 of 5The Estates At Bloomington LLCBloomington, MN 3 of 5The Estates At St Louis Park LLCSaint Louis Park, MN 3 of 5The Villas At RichfieldRichfield, MN 3 of 5The Villas At RosevilleRoseville, MN 4 of 5Lakeshore Rehabilitation Center LLCWaseca, MN 4 of 5Mala Strana Health Care, LLCNew Prague, MN 4 of 5Sleepy Eye Rehabilitati CenterSleepy Eye, MN

Showing 40 of 44; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
NIJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 03/01/2017
SPARTAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 03/01/2017
YAZOMA HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 03/01/2017
AREM, JEFFREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 03/01/2017
STERN, WILLIAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL20%since 03/01/2017
HALPERT, MARCIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR30%since 03/01/2017
JAFFA, NOAMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST7%since 03/01/2017
LEGUM, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE30%since 03/01/2017
MONARCH HEALTHCARE OPERATING IV LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2017

CMS files one row per role, so the 13 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
+11.7%
Operating marginrevenue minus expenses
$1.0M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 5%Other / private 21%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$304per resident / day
operating cost
$9,247per month
≈ monthly operating cost
$345per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245394. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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