The Waterview Shores LLC
402 - 13th Avenue, Two Harbors, MN 55616 · For profit - Limited Liability company · 44 certified beds · (218) 834-8437 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $334,488 in federal fines (most recent 2026-05-04)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.1% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.1% | 4.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.9% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.5% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.4% | 4.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.8% | 4.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.0% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 4.3% | 12.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.1% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 27.6% | 24.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 47.3% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 83.0% | 82.7% | 79.4% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 29.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 29.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 37.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 22.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 44 beds and averages 35.9 residents a day — about 82% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.32 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.74 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.21 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.48 on weekdays — 16% thinner on weekends. RN hours go from 0.79 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 12 most serious are shown; the remaining 14 are one tap away and print in full.
- Immediate jeopardy · J2026-05-04 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents were free from a significant medication error for 1 of 3 residents (R1) reviewed for medication errors. The facility's failure to ensure accurate transcriptions and available medication resulted in Immediate Jeopardy for R1 who was administered 39 incorrect and insufficient doses of lactulose (a medication that reduces ammonia levels in the blood) resulting in new onset of seizures, severe hyperammonemia and hospitalization.The IJ began on 4/3/26 when R1 did not receive six doses of scheduled lactulose because the medication was not available. The facility failed to ensure the lactulose order was accurately transcribed into R1's medical record resulting in 39 insufficient doses which subsequently resulted in R1's hospitalization. The administrator and director of nursing (DON) were notified of the IJ on 4/30/2026 at 4:45 p.m. The immediacy was removed on 5/1/26 but noncompliance remained at the lower scope and severity level of D…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure person centered fall interventions were care planned and implemented for 1 of 3 residents (R1) who were at risk for falls, which resulted in actual harm when R1 sustained a rib fracture as a result of a fall out of bed. The deficient practice was corrected prior to the start of survey, therefore was issued at past noncompliance.Findings include:R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included metabolic encephalopathy (a change in how your brain works due to an underlying condition, can cause confusion or memory loss), neurocognitive disorder with Lewy bodies (a progressive brain disorder), anxiety disorder, and severe cognitive impairment. Further, MDS revealed R1 had one fall without injuries since prior assessment.R1's care plan dated 5/23/25, indicated R1 was a fall risk due to history of falls, impaired gait and mobility, neurocognitive disorder with Lewy bodies, chronic heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and ensure accurate administration of medications for 3 of 4 residents (R1, R3, R4) reviewed for medications. Findings includeR1's diagnoses list dated 4/29/26 included traumatic subdural hemorrhage (blood collection on the brain), disorder of urea cycle metabolism (liver disfunction which leads to build-up of ammonia in the blood), hepatic encephalopathy (decline in mental function caused by severe liver disease), unspecified convulsions, alcoholic cirrhosis of liver with ascites and hypothyroidism (underactive thyroid).R1's admission Minimum Data Set (MDS) dated [DATE] indicated no cognitive impairment.R1's provider order dated 4/3/26 instructed rifaximin (medication used to reduce risk of hepatic encephalopathy) 550 milligrams (mg), give one tablet by mouth two times daily for hepatic encephalopathy.R1's medication administration record (MAR) for April 2026 identified R1 did not receive nine doses of rifaximin from 4/3/36 through 4/7/26 as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-22 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to promote a dignified dining experience for 6 of 6 residents reviewed (R1, R2, R3, R4, R5, R6) who required assistance to eat and displayed cognitive impairments. Findings include:R1's admission Record indicated diagnosis of femur fracture, anxiety and dementia. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified severe cognitive impairment and indicated he required substantial to maximal assistance to eat.R1's care plan dated 6/12/25, identified an alteration in cognition, alteration in communication and a self-care deficit. The care plan further identified a potential for alteration in nutrition and directed staff to provide meal set up and assistance as needed.R2's admission Record indicated diagnosis of facial weakness, dysphagia (a language disorder causing difficulty with speech, understanding language, reading, or writing), depression, and neurocognitive disorder with Lewy Bodies.R2's admission MDS dated [DATE], identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure food temperatures were monitored prior to and during meal service to prevent risk of food-borne illness. This had the potential to affect all 42 residents residing at the facility. Findings include: During observation on 6/3/25 at 8:40 a.m., residents were being served breakfast. Breakfast consisted of scrambled eggs, sausage, and cinnamon rolls. Eggs and sausage were in aluminum foil inside of crock pots on both units of the facility. Crock pots were set to the warm setting. Staff served residents individually and plated their requested food from the crock pots. Staff did not check the temperature of the food during the breakfast service. During observation on 6/4/25 at 7:12 a.m., residents were being served breakfast. Breakfast consisted of biscuits and gravy. Gravy was in the crock pots on east and west units of the facility. Crock pots set to the warm setting. During observation on 6/4/25 at 7:58 a.m., both crock pots were still on and set to warm setting. During observation on 6/4/25 at 8:31…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-05 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure staffing data was correctly submitted, for 1 of 4 quarters(quarter 3) reviewed, to the Centers for Medicare and Medicaid Services (CMS) according to specifications established by CMS. Findings include: The Payroll Based Journal Report (PBJ) [NAME] Report 1705D for quarter 3 2024 (April 1 - June 30), identified the metric for failure to have licensed nursing coverage 24 hours per day and low weekend staffing were triggered. The PBJ report indicated the facility did not have licensed nursing coverage for the following dates: -4/27/24 -4/28/24 -5/11/24 -5/12/24 -5/18/24 -6/1/24 -6/22/24 -6/23/24 -6/29/24 Review of timecards from the listed dates showed the facility had licensed nursing staff coverage for 24 hours on each date. During joint interview on 6/5/25 at 12:44 p.m., administrator, associate administrator (AA), and corporate nurse (CN) stated being unaware of any problem with the submission of staffing data. Administrator, AA, and CN could not state why the PBJ report indicated a lack of licensed nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure alcohol-based hand sanitizer was in use in the hand hygiene dispensers throughout the facility. In addition, the facility failed to ensure shared equipment was disinfected between residents for 1 of 2 residents (R9) observed to use a lift; failed to ensure staff completed appropriate hand hygiene and glove use for 2 of 4 residents (R1, R22) observed during cares; failed to ensure the overnight urine collection bag was cleaned prior to storage for 1 of 1 residents (R10) reviewed for catheter care. Findings include: Facility Hand Sanitizer During an observation on 6/3/25 at 3:40 p.m., the hand sanitizer in a free standing black eco lab stand felt like water and did not have an alcohol odor. A staff member opened the hand sanitizer compartment and the container was labeled as benzalkonium. The associate administrator and the director of nursing (DON) were present and both stated they were not aware the product was not an alcohol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure Section N of the Minimum Data Set (MDS) was accurately coded for 1 of 3 residents (R7) reviewed for unnecessary medications. Findings include: R7's quarterly MDS dated [DATE], identified a diagnosis of diabetes mellitus. Section N, which covers medications received during the assessment period, identified R7 was given insulin injections two times during the look back period. R7's provider order, identified dulaglutide subcutaneous solution (a GLP-1 receptor agonist, which is not insulin) 0.5 milliliters (ml)/5 milligrams (mg) to be injected one time a week every Wednesday related to diabetes mellitus, and was not taking any inslun during the look back period During an interview on 6/4/25 at 12:56 p.m., licensed practical nurse (LPN)-A reviewed R7's medication list and confirmed R7 didn't take insulin. During an interview on 6/5/25 at 3:38 p.m., registered nurse (RN)-A, an MDS coordinator, stated section N was coded inaccurately for R7. RN-A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to secure an oxygen tank in a resident room for 1 of 1 resident (R32) reviewed for accidents. Findings include: R32's quarterly Minimum Data Set (MDS) dated [DATE], identified R32 had diagnoses which included chronic obstructive pulmonary disease (COPD [a group of lung diseases that block airflow and make it difficult to breath]), depression and anxiety. In addition, R32 was cognitively intact and required substantial to maximum assistantance with activities of daily living. R32's undated Order Summary Report identified R32 had an order for oxygen two to four liters via nasal cannula. R32's care plan dated 2/13/25, identified R32 had an alteration in oxygen/gas exchange related to COPD. Interventions included to monitor oxygen saturations as ordered and as needed and to administer oxygen as ordered. During an observation on 6/2/25 at 1:58 p.m., R32 was seated in his wheel chair in his room wearing oxygen via nasal cannula at one liter. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure the water chamber of a bipap machine was emptied and dried between uses for 1 of 3 residents (R143) reviewed for respiratory care. Findings include: R143's admission MDS dated [DATE], identified intact cognition and diagnoses of acute and chronic respiratory failure with hypoxia, chronic obstructive pulmonary disease (COPD), acute bronchospasms, and sleep apnea. R143's care plan dated 5/23/25 didn't address the care of oxygen and bipap equipment. R143's provider orders dated 5/21/25 identified the following: -Bipap machine on at nighttime, two liters oxygen while sleeping to keep saturations at or above 92 percent. -Change nebulizer tubing and mask weekly on Saturday -Change water on bipap daily. Empty and dry out chamber and fill bipap water chamber with distilled water to the fill line at bedtime. During an interview on 6/2/25 at 4:04 p.m., R143 stated she used her oxygen and bipap daily. The bipap machine is on the table next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure residents were assisted with activities of daily living (ADLs) in a dignified manner for 2 of 2 residents (R2, R3) reviewed. Findings include: R2 R2's admission Minimal Data Set (MDS) dated [DATE], indicated R2 had diagnoses of cerebral infarction (stroke) and anxiety disorder. R2's care plan dated 10/4/24, indicated R2 had a self-care care deficit related to ischemic stroke and required staff assistance with personal hygiene. R2's care plan was revised 11/6/24 (after survey entrance), indicated R2 would often refuse to have facial hair removed when offered, this had been a long-standing preference from before admission to the facility. Further R2's care plan revised on 11/6/24, directed staff to offer assistance in removing facial hair and respect resident's right to refuse this service. R2's care plan lacked evidence of shaving preference prior to the start of survey. R3 R3's annual MDS dated [DATE], indicated R3 had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident's care plan was implemented appropriately during transfers for 1 of 2 residents (R2) reviewed. Findings include: R2's admission Minimal Data Set (MDS) dated [DATE], indicated R2 had diagnoses of cerebral infarction (stroke) and anxiety disorder. R2's care plan dated 10/4/24, indicated R2 had an alteration in mobility related to ischemic stroke and directed staff to follow physical therapy instructions, and assist R2 with ambulation and transfers. R2 required assist of one staff, with front wheeled walker (FWW), and a gait belt. Further, R2 was identified to be at risk for falls related to ischemic stroke and psychotropic medication use and directed staff to follow physical therapy and occupational therapy instructions for mobility function. Facility document untitled and undated, however floor staff referred to the document as the care guide sheet, indicated R3 required assist of one staff for transfers and staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · Ecited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure the hot water was at safe temperatures. This failed practiced placed 24 residents who were independent with their mobility at risk for potential burns. Findings include: On 4/23/24 at 9:16 a.m., during a resident screening the water temperature in R8's bathroom felt very hot to the touch after running the hot water for only a few minutes. Licensed practical nurse (LPN)-A checked the temperature as well and verified the temperature from the faucet felt too hot and said she would fill out a maintenance slip to have the temperature checked. On 4/23/24 at 12:34 p.m., the sink in the east kitchenette was used and the water felt very hot after running the hot water briefly. On 4/23/24 at 1:04 p.m., maintenance director (MD)-A stated he was checking water temperatures in resident rooms and all over the building weekly. MD-A stated he had not had any complaints regarding water temperatures and stated he was trying to keep the hot water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to perform a self-administration of medication assessment and obtain provider orders to have medication left in room for 1 of 1 (R20) resident reviewed for self-administration of medication. Findings include: R20's care plan dated 12/12/21, indicated R20 had an alteration in cognition with a diagnosis of mild cognitive impairment. During an observation on 4/22/24 at 7:12 p.m., on R20's bedside table included a medication cup with four pills in it. No staff were in the room. During an interview on 4/22/24 at 7:17 p.m., trained medication aide (TMA)-A confirmed the medications had been given to R20 and left in his room for him to take later. TMA-A stated she does that sometimes because he does like to take them later then I give them to him. TMA-A was not sure if R20 had a self-administration of medication (SAM) form filled out. During an interview on 4/24/24 at 11:40 a.m., licensed practical nurse (LPN)-A stated that prior to being able to leave medications at bedside R20 needed to have a SAM form filled out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to provide privacy during personal cares for 1 of 3 residents (R13) observed during personal cares. Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], indicated R13 had diagnoses which included Alzheimer's disease, dementia, depression, muscle weakness, and benign prostatic hyperplasia with lower urinary tract symptoms (age-associated prostate gland enlargement that can cause urination difficulty). In addition, R13's MDS identified he was moderately cognitively intact, was always incontinent of bladder and frequently incontinent of bowel and was dependent on staff for assistance with activities of daily living. During continuous observation on 4/24/24, the following was observed: -at 8:36 a.m., nursing assistant (NA)-A entered R13's room after donning gown and gloves. The room had a large window about three feet from the floor and approximately five feet in height and approximately six feet wide. The curtain was open, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure ordered laboratory tests were completed and ordered orthostatic blood pressures (measurements of blood pressures from lying to sitting to standing reviewed looking for a drop in blood pressure with position changes) were completed as ordered for 1 of 1 resident (R13) reviewed for unnecessary medications. Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], indicated R13 had diagnoses which included Alzheimer's disease, dementia, depression, muscle weakness, anemia, hypertension, normal pressure hydrocephalus (an abnormal buildup of cerebrospinal fluid in the brain's ventricles [cavities]) and presence of a cerebrospinal fluid drainage device. In addition, R13's MDS identified he was moderately cognitively intact, was taking antipsychotics, anticoagulants, and opioids, and was dependent on staff for assistance with activities of daily living. R13's MDS identified he had no behaviors or rejections of care. R13's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure medications were administered in accordance with physician orders for 2 of 4 residents (R11, R187) observed to receive medication. A total of 2 errors out of 32 opportunities were identified resulting in a facility error rate of 6.25 percent. Findings include: R11: R11's quarterly Minimum Data Set (MDS) dated [DATE], identified R11's diagnoses included gastro-esophageal reflux disease (a disease where stomach acid backs up into the tube connecting your mouth to stomach [esophagus]), abnormal weight loss, anxiety, and Crohn's disease (inflammation of the tissue lining the digestive tract). R11's MDS identified her as severely cognitively impaired. R11's Physician Order Report dated 4/25/24, identified R30's current physician-ordered medications and treatments. This included an order for omeprazole (a medication used to treat gastro-esophageal reflux disease by blocking gastric acid production) 20 milligrams (mg) capsules, give 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper hand hygiene and glove use practices were maintained for 1 of 4 residents (R13) observed during personal cares. Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], identified R13 had diagnoses of Alzheimer's disease, dementia, depression, muscle weakness, and benign prostatic hyperplasia with lower urinary tract symptoms (age-associated prostate gland enlargement that can cause urination difficulty). In addition, R13's MDS identified he was moderately cognitively intact, was always incontinent of bladder and frequently incontinent of bowel, and was dependent on staff for assistance with activities of daily living. During an observation on 4/24/24 at 8:36 a.m., nursing assistant (NA)-A entered R13's room after donning gown and gloves. NA-A told R13 what he was going to do, asked R13 if he had pain, removed his covers, removed the pillow behind his back, removed a package of disposable wipes from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a bathroom call light for 1 of 1 resident (R13) reviewed for call lights. Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], indicated R13 had diagnoses which included Alzheimer's disease, dementia, depression, muscle weakness, and benign prostatic hyperplasia with lower urinary tract symptoms (age-associated prostate gland enlargement that can cause urination difficulty). In addition, R13's MDS identified he was moderately cognitively intact, was always incontinent of bladder and frequently incontinent of bowel and was dependent on staff for assistance with activities of daily living. During a resident screening on 4/22/24 at 7:24 p.m., an observation was made of R13's bathroom. R13's bathroom had no call light. On 4/24/24 at 11:59 a.m., nursing assistant (NA)-B verified the call light was missing in R13's bathroom. NA-B verified any resident who used R13's bathroom would have no means to call for help/assistance. On 4/25/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review the facility failed to ensure timely reporting of an allegation of abuse to the state agency (SA) for 1 of 1 residents who alleged abuse in the facility. Findings include: A report to the SA dated 1/17/24, indicated R1 reported that the previous week a nursing assistant (NA)-A slapped him on the face and swore at him. An untitled, undated facility document indicated R1 was interviewed by facility staff on 1/17/24. R1 reported NA-A grabbed his wrist and swore at him, calling him a derogatory name. The document indicated the incident had been reported to the nurse on duty the previous evening. During interview on 1/25/24 at 9:22 a.m., the administrator stated the allegation was not reported timely. The administrator stated he was not made aware of the allegation until the next day. Facility Abuse Prohibition/Vulnerable Adult Policy dated 8/2023, indicated suspected Abuse shall be reported to the SA online reporting process not later than two hours after forming the suspicion of abuse.
- Potential for harm · D2023-07-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to update the care plan of resident's choice of code status for 1 of 5 residents (R20) reviewed for care planning. Findings include: R20's quarterly Minimum Data Set (MDS) assessment, dated 5/29/23, indicated R20 was cognitively intact with diagnoses of left-sided hemiplegia and hemiparesis after a cerebral vascular accident (CVA), obstructive and reflux uropathy, muscle weakness, dysphagia (difficulty in swallowing), chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), hypertension, and anemia. R20's care plan, dated 6/27/22, indicated the current code status as full code (meaning chest compressions and lifesaving efforts) with the goal being that R20's choices will be honored during the review period with an intervention for staff to follow physician's order for life sustaining treatment (POLST) guidelines. R20's POLST form, signed by R20 on 2/21/23 and signed by his medical doctor on 2/22/23, indicated R20's choice for code status was to be Do Not Resuscitate (DNR). A review of R20's electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure resident's care plan was implemented for 1 of 5 residents (R14) reviewed for care planning. Findings include: R14's Minimum Data Set (MDS) assessment, dated 7/6/23, indicated severe cognitive impairment with diagnoses of cerebrovascular disease, history of falling, difficulty in walking, open angle glaucoma, and hearing loss. R14's MDS further indicated a risk for falls, a history of falls, the need for extensive assistance with bed mobility, transfers, locomotion, dressing, toilet use and personal hygiene. R14's care plan (CP), dated 12/12/21, indicated R14 was at risk for falls, with an intervention to wear gripper socks at bedtime. A progress note, dated 7/12/23 at 12:21 a.m., indicated R14 was found on the floor with his walker next to his bed and had no gripper socks on. During an interview, on 7/26/23 at 10:21 a.m., the corporate consultant (CC)-A and the director of nurses (DON) verified R14 was at risk for falls and had a history of falls. In review of R14's most recent fall on 7/11/23, the DON verified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide repositioning in a timely manner to prevent reoccurrence of skin breakdown for 1 of 6 (R6) residents observed who were at risk for pressure ulcer. Findings include: R6's Face Sheet, indicated R6 had diagnoses of dementia, vitamin B12 deficiency anemia, hypothyroidism, pain in thoracic spine, depression, myasthenia gravis (a weakness and rapid fatigue of muscles under voluntary control), anxiety, and glaucoma (a group of eye conditions that can cause blindness). R6's annual Minimum Data Set (MDS) assessment dated [DATE], indicated R6 was severely cognitively impaired and required extensive assistance with activities of daily living. In addition, R6's MDS indicated she was at risk for pressure ulcer. R6's care plan initiated on 5/2/23, indicated R6 was at risk for alteration in skin integrity related to age and skin turgor (refers to the elasticity of your skin, sometimes used to test for dehydration). R6's care plan also indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow infection control practices during cares of an indwelling urinary catheter (a flexible tube that is inserted into the bladder to drain urine from the bladder) to prevent the risk of urinary tract infection for 2 of 3 residents (R30, R8) reviewed for catheter care. Findings include: R30's admission Minimum Data Set (MDS) assessment, dated 6/29/23, indicated severe cognitive impairment with diagnoses of non-traumatic brain dysfunction, non-Alzheimer's dementia, and urinary retention. R30's MDS further indicated the need for extensive assistance with personal hygiene and toilet use. R30's Care Area Assessment (CAA) worksheet, dated 6/29/23, indicated an indwelling urinary catheter was in place. R30's care plan, dated 6/28/23, indicated an alteration in elimination related to urinary retention with a goal for resident to be free from signs and symptoms of a urinary tract infection (UTI). The care plan indicated to follow the policy for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure medications administered had an adequate indication and diagnoses for use for 1 of 5 residents (R7) reviewed for medications. Findings included: R7's Face Sheet, indicated R7 had diagnoses of diabetes mellitus, difficulty walking, depression, hypertension, repeated falls, and adult failure to thrive. R7's quarterly Minimum Data Set (MDS) assessment dated [DATE], indicated R7 was moderately cognitively impaired, hallucinated and delusions and rejected care one to three days. In addition, R7 required extensive assistance with transfers, dressing, toilet use, and personal hygiene. R7's Physician Order dated 7/27/23, directed the following medications to be given: -aspirin (a nonsteroidal anti-inflammatory drug and blood thinner) 81 milligrams (mg) give by mouth in the morning. The order lacked a diagnosis and indication for use. -atorvastatin (used to treat high cholesterol and tryglycerides) 40 mg give by mouth at bedtime. The order lacked a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-27 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure medications were administered in accordance with physician orders for 2 of 7 residents (R17, R11) observed to receive medication during the survey. This resulted in a facility medication error rate of 8%. Findings include: R17's Face Sheet, indicated R17 had diagnoses of dementia, chronic obstructive pulmonary disease (COPD [a group of lung diseases that block airflow and make it difficult to breathe]). R17's quarterly Minimum Data Set (MDS) assessment indicated she was severely cognitively impaired. R17's Physician Order Summary Report active orders as of 7/27/23, included: -budesonide-formoterol fumarate aerosol 160-4.5 mcg/ACT two inhalations orally every morning and at bedtime related to COPD. Rinse mouth after each use. During an observation on 7/24/23 at 6:07 p.m., licensed practical nurse (LPN)-B brought R17 her medications which included budesonide-formoterol fumarate aerosol inhaler. LPN-B shook the inhaler gave R17 one puff waited one minute gave R17 a second puff but did not offer R17 water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$334,488 in federal fines across 1 penalty.
- $334,488 — penalty dated 2026-05-04
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 3.0 | +1.0 vs chain |
The other 44 homes this chain runs (chain average 2.2★, per CMS)
Showing 40 of 44; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NIJ LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 06/01/2019 |
| SPARTAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 06/01/2019 |
| WBS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 06/01/2019 |
| YAZOMA HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 06/01/2019 |
| JCA HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | since 06/01/2019 |
| HALPERT, MARC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 30% | since 06/01/2019 |
| JAFFA, NOAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 10% | since 06/01/2019 |
| LEGUM, JOSHUA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CONTRACTED MANAGING EMPLOYEE | 30% | since 06/01/2019 |
| STERN, WILLIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 20% | since 06/01/2019 |
| MONARCH HEALTHCARE OPERATING VIII LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2019 |
CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $517K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245471. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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