The Estates At Excelsior LLC
515 Division Street, Excelsior, MN 55331 · For profit - Limited Liability company · 45 certified beds · (952) 474-5488 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.9% | 18.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 4.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.2% | 1.9% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 2.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.6% | 4.1% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.5% | 4.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.0% | 20.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.8% | 12.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.5% | 5.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 17.5% | 24.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.4% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 7.5% | 1.9% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 65.6% | 82.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.1% | 23.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.2% | 14.8% | 12.0% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.3%CMS range 38.5–63.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 6.7–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.6–13.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 45 beds and averages 28.5 residents a day — about 63% occupied, or roughly 16 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.41 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.77 on weekdays — 16% thinner on weekends. RN hours go from 1.58 to 0.99 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 11 most serious are shown; the remaining 35 are one tap away and print in full.
- Immediate jeopardy · J2025-11-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and documentation review the facility failed to protect 1 of 1 resident (R1) from abuse, when R1 bit the director of nursing (DON). DON responded by pushing R1 on the bed, struggling with her until physically separated by nursing assistant (NA)-A and licensed practical nurse (LPN)-A. Then the DON rushed back in the room and pushed R1 down a second time and yelled out profanity and threatened to make R1's life a living hell. R1 suffered a bruise and pain to her left chest and shoulder. In addition, R1 had increased anxiety and fear of the DON returning to the facility. The immediate jeopardy began on 11/14/25, when the DON responded to a resident biting her with physical and verbal abuse, the facility did not recognize this as abuse until 11/16/25, when the witness called the administrator to recant her original statement regarding the DON's actions towards R1. The administrator and regional clinical nurse (RNC)-A were notified of the immediate jeopardy at 4:04 p.m. on 11/26/25. The immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-07 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with professional standards of practice, including failure to document clinical indications for medications, failure to monitor medications as ordered (including failure to monitor heart rate parameters prior to medication administration), and failure to ensure PRN psychotropic medications had appropriate stop dates, for 5 of 6 residents (R2, R5, R6, R16, and R26) reviewed for unnecessary medications.Findings include: R2's quarterly Minimum Data Set (MDS), dated [DATE], identified R2 had intact cognition and required assistance with activities of daily living (ADLs). R2's diagnoses included heart failure (a condition where the heart cannot pump blood effectively), hypertension (high blood pressure), end-stage renal disease [ESRD] (advanced kidney failure requiring dialysis or transplant), anxiety disorder (a condition involving excessive worry or fear), depression (persistent sadness or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a catheter bag containing urine was concealed from public view for 1 of 3 residents (R3) reviewed for dignity.Findings include:R3's admission Minimum Data Set (MDS) dated [DATE], indicated moderate cognitive impairment and required staff assistance with activities of daily living (ADLs). R3's care plan dated 2/13/26, indicated an alteration in elimination related to foley catheter, with interventions including staff to monitor foley catheter output and foley catheter care per policy. When observed on 4/2/26 at 12:48 p.m., R3 was in his wheelchair, staff was propelling wheelchair from the dining room towards R3's room. Foley catheter was observed hung from the side of wheelchair armrest uncovered with urine visible. R3 stated he was embarrassed and preferred the bag not to be hung out in the open for everyone to see, R3 further stated he was embarrassed. When interviewed on 4/6/26 at 1:42 p.m., nursing assistant (NA)-A stated there were blue…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure residents were assessed, determined safe to self-administer medications, and that self-administration practices were consistently implemented in accordance with physician orders and facility policy for 2 of 2 residents (R22 and R17) reviewed for self-administration of medications. Findings include: R22's annual Minimum Data Set (MDS) dated [DATE], identified intact cognition and required assistance with activities of daily living (ADLs). R22's diagnoses included osteoarthritis of the knee (degenerative joint disease causing pain and stiffness in the knee joint), hypertension (high blood pressure), renal insufficiency (reduced kidney function), diabetes mellitus (a condition affecting blood sugar regulation), anxiety disorder (excessive worry or fear), depression (persistent sadness or loss of interest), adjustment disorder with anxiety (emotional or behavioral response to stress causing anxiety), and personality disorder (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-07 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's right to make choices regarding her living environment and personal possessions was honored by removing items from her room without prior notice and by failing to follow care plan interventions and ACP recommendations for 1 of 1 resident (R22) reviewed for resident rights.Findings include:R22's annual Minimum Data Set (MDS) dated [DATE], identified intact cognition and required assistance with activities of daily living (ADLs). R22's diagnoses included osteoarthritis of the knee (degenerative joint disease causing pain and stiffness in the knee joint), hypertension (high blood pressure), renal insufficiency (reduced kidney function), diabetes mellitus (a condition affecting blood sugar regulation), anxiety disorder (excessive worry or fear), depression (persistent sadness or loss of interest), adjustment disorder with anxiety (emotional or behavioral response to stress causing anxiety), and personality disorder (a pattern of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to revise and update comprehensive care plan for 2 of 5 residents (R7 and R30) reviewed for comprehensive care plans.Findings include: R7's quarterly Minimum Data Set (MDS) dated [DATE], indicated severe cognitive impairment and required assistance with activities of daily living (ADLs). Diagnoses included hypertension, dementia, anxiety and pressure ulcer of sacral regions stage 3. R7's care plan revised 6/25/25, indicated ecchymotic area (superficial bruise caused by blood leaking from broken blood vessels into skin) to both upper and lower extremities and moisture-associated skin damage (MASD) on gluteal right (right buttock). R7's care plan goal was to remain free from skin breakdown. A skin and wound evaluation dated 9/29/25, indicated R7's right gluteus MASD resolved (healed) 10/8/25. However, R7's care plan was not revised to indicate R7's MASD had resolved. Progress note dated 2/9/26 at 2:22 p.m., indicated new skin issue coccyx pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance and/or cueing with activities of daily living, including grooming, dressing and maintaining personal hygiene, for 2 of 2 residents (R13, R16) reviewed for ADL care.Findings include: R13's quarterly Minimum Data Set (MDS) dated [DATE], indicated cognitively intact and independent with ADLs. Diagnoses included hypertension, sleep apnea, congestive heart failure, diabetes, muscle weakness and unsteadiness on feet. R13's care plan revised 6/25/25, indicated self-care deficit related to diabetes, obesity and hypertension. Care plan interventions included R13 would be accepting assistance with self-care, hair would be washed by nursing staff and cut at beauty shop as needed. Nails would be cut by nursing staff and R13 would receive assistance from one staff for personal hygiene and grooming. R13's order summary printed 3/2/26, indicated an order to apply brace to right knee every morning for pain. On 3/30/26 at 11:17 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe mobility and transportation of a resident by staff, resulting in the risk for injury, for 1 of 1 residents (R26) reviewed for quality of care.Findings include:R26's 5-day Minimum Data Set (MDS) dated [DATE], identified R26 had intact cognition and required assistance with activities of daily living (ADLs). R26's diagnoses included heart failure (a condition where the heart cannot pump blood effectively), hypertension (high blood pressure), seizure disorder (a condition causing recurrent seizures), anxiety disorder (excessive worry or fear), depression (persistent sadness or loss of interest), chronic obstructive pulmonary disease (COPD; a lung disease that makes it hard to breathe), paroxysmal atrial fibrillation (an irregular heart rhythm that starts and stops suddenly), paresthesia of the skin (abnormal sensations such as tingling or numbness), and long-term use of systemic steroids (ongoing use of medications that reduce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a functional maintenance program (FMP) was implemented to maintain the resident's highest practicable level of functioning, as recommended by therapy services, for 1 of 1 resident (R28) reviewed for rehabilitation and restorative nursing services.Findings include:R28's quarterly Minimum Data Set (MDS) dated [DATE], identified moderate cognitive impairment and required assistance with activities of daily living (ADLs). R28's diagnoses included progressive neurological conditions (disorders that worsen over time and affect the brain or nervous system), cerebral palsy (a group of disorders affecting movement and muscle coordination due to brain injury or abnormal development), hemiplegia (paralysis affecting one side of the body), malnutrition (a condition resulting from inadequate intake of nutrients), other abnormalities of gait and mobility (difficulty walking or moving normally), thyrotoxicosis (a condition caused by excessive thyroid hormone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a thorough post-fall assessment, including root cause analysis, was completed and appropriate interventions were implemented and reflected in the care plan following repeated falls, for 1 of 2 resident (R2) reviewed for accidents.Findings include:R2's quarterly Minimum Data Set (MDS), dated [DATE], identified R2 had intact cognition and required assistance with activities of daily living (ADLs). R2's diagnoses included nontraumatic subdural hemorrhage (bleeding between the brain and its outer covering not caused by injury), anemia (a condition with a decreased number of red blood cells, leading to fatigue and weakness), coronary artery disease (narrowing or blockage of the heart's blood vessels), heart failure (a condition where the heart cannot pump blood effectively), hypertension (high blood pressure), end-stage renal disease [ESRD] (advanced kidney failure requiring dialysis or transplant), diabetes mellitus (a condition affecting blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to ensure pneumococcal immunization was offered and/or administered in accordance with current standards of practice for 1 of 5 residents (R27) reviewed for immunizations.Findings include:A pneumococcal vaccine timing resource from the Centers for Disease Control and Prevention (CDC) dated 3/2025, identified recommended vaccination schedules for adults. The guidance indicated adults aged 50 years and older with no prior pneumococcal vaccination should receive either Pneumococcal 20-valent Conjugate Vaccine (PCV20) or Pneumococcal 21-valent Conjugate Vaccine (PCV21). For those who previously received Pneumococcal 13-valent Conjugate Vaccine (PCV13) and Pneumococcal Polysaccharide Vaccine (PPSV23), additional vaccination with PCV20 may be considered based on shared clinical decision-making between the patient and provider.R27's admission Minimum Data Set (MDS) dated [DATE], identified intact cognition and able to make needs known. R27's diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2026-04-07 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview the facility failed to ensure COVID-19 immunization was offered and/or administered in accordance with current standards of practice for 1 of 5 residents (R27) reviewed for immunizations.Findings include:A Centers for Disease Control and Prevention (CDC) COVID-19 Vaccination Guidance, current at the time of survey, indicated individuals should receive recommended COVID-19 vaccinations, including booster doses, when eligible, unless medically contraindicated or refused. Long-term care facilities were responsible for assessing vaccination status and ensuring residents were offered recommended vaccines.R27's admission Minimum Data Set (MDS) dated [DATE], identified intact cognition and able to make needs known. R27's diagnoses included atrial fibrillation (an irregular and often rapid heart rhythm), heart failure (a condition where the heart cannot pump blood effectively), hypertension (high blood pressure), renal failure (decreased kidney function or kidney failure), diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-16 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to offer a snack to residents on a routine basis when meals were greater than 14 hours apart. This had the potential to affect all 35 residents residing at the facility. Findings include: R187's 6/5/25, admission Minimum Data Set (MDS) assessment identified her cognition was intact and had no behaviors. R187 was independent with transfers, required assistance from staff with hygiene, and was occasionally incontinent of urine. She had diagnosis of heart failure, diabetes, and COPD. She was at risk for pressure ulcers and took insulin daily. Review of R187's baseline care plan identified she required assistance with bathing, dressing, hygiene, mobility, and transfers. Interview on 6/9/25 at 7:35 P.M., with R187 during the initial screen, she reported she had never been offered a snack during this stay or her last stay at the facility. She reported she was also not aware she could request a snack and stated, it would be nice to have a snack to get through the night. Interview on 6/9/25 at 7:40 p.m., with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure infection control practices were maintained in the kitchen when 1 of 1 staff were observed eating in the facility food preparation area. This had the ability to affect all 35 residents. Findings include: Observation on 6/11/25 at 7:28 a.m., of cook-A in the kitchen leaning over the food preparation counter near the microwave eating a sub sandwich. On the counter was a plate with food on it. Cook-A finished her sandwich, crumpled up a wrapper that said Subway on it and sat it on the hot holding steam table counter. Interview on 6/11/25 at 1:06 p.m., with the dietary manager identified staff should not be eating in the kitchen. Cook-A has some physical challenges, and the staff break room is located down a flight of stairs in the basement. He identified he has asked her in the past to at minimum step outside the kitchen door into the back hallway when she is eating her lunch. Interview on 6/11/25 at 1:26 p.m., with Cook-A identified she should not have been eating in the kitchen at a food prep counter. She reports she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-16 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure data submitted to the Quality Assurance and Performance Improvement (QAPI) committee was analyzed and documented to ensure areas identified had oversight for their perspective outcomes brought forth. This had the potential to affect all 35 residents. Findings include: Review of the QAPI meeting minutes from March 2025 through May 2025 that was provided, identified department heads were bringing data forth to QAPI on various topics such as; pressure injuries which was above national average, falls with trends identified, psychoactive medications, activities of daily living (ADL)'s assistance with a sharp increase in help needed, infection control with an upward trend of antibiotics identified, hospitalizations with 6 unplanned hospitalizations identified. There were no identified goals, no specific action plans of what the facility was going to do to make improvements, and no analysis of any data brought forward to the committee for the areas identified. Interview on 6/12/25 at 3:58 p.m., with administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-16 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to have evidence of a goal, an action plan, and analysis of data brought forth for the identified Performance Improvement Projects (PIP). This had the potential to affect all 35 residents residing at the facility. Findings include: Review of QAPI minutes provided from March 2025 through May 2025 identified the facility PIP plan for 2025 as follows: March 2025: 1) Call light response times, a trend had been identified. The facility was going to initiate call light audits, identify a root cause, and provide staff education. The director of nursing and nurse manager would provide oversight. There was no goal identified. 2) Notification of change in condition, identified there was an action plan however, there was no documentation of what the action plan was. There was no identified goal, or analysis of any data that had been brought forward to the committee. 3) Enhanced barrier precaution identified there was an action plan however, there was no documentation of what the action plan was. There was no identified goal, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-16 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure employee illnesses were tracked to identify when employee would be able to return to work after an illness, dependent upon their symptoms for 3 of 3 sampled staff (housekeeping aide (HA)-A, speech therapist (ST)-A, and certified nursing assistant (NA)-A. This had the potential to affect all 35 residents. Findings include: Review of Employee Absence Report sheets from February through June 2025 identified the following areas of documentation: employee name, department, job title, symptom onset, illness reported, last shift worked, resolution date, return to work, specimen source, and treatment results. However, the facility did not accurately complete the logs to ensure all necessary information was monitored or identified how staff were cleared to return to work. Review of the February 2025, employee illness log identified: housekeeping aide (HA)-A was noted to have called in to work with symptoms of fever on 2/20/25. HA-A returned to work on 3/03/25. Review of February 2025 resident infection log identified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to act promptly and provide resolution for resident concerns related to the dietary department failure to post upcoming menus. Findings include: Review of resident council minutes identified the following: 1.) January 2025, 4 residents attended the meeting, 2 residents voiced a concern that the menu was not posted, and the facility did not provide them to the residents. A Resident Council Departmental Response Form noting an identified issue: residents state the lunch and dinner menu was never posted, they never get a menu and when they ask the kitchen staff what the next meal is, they are often told food' or I don't know. The Response/Actions Taken: Due to cooler and freezer space we did not have the room to store all the ingredients on the menu. Moving forward we will be working with the director of nutrition to make ends meet. He was working with staff on better communication with the residents. Going forward the following weeks menus will be posted by the end of each week. The form was signed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R27's 4/24/25, 14-day admission assessment, MDS identified her cognition was intact, and she required supervision to moderate assistance with activities of daily living, (ADLS). Her diagnosis list included ataxia, (impaired balanced or coordination), weakness, COPD, chronic back pain, and paranoid schizophrenia. R27's medical record identified MDS assessment: 1)4/8/25 entry tracking record 2) 4/13/25 discharge with return anticipated, with a 4/18/25 entry tracking record 3) 4/24/25 14-day admission assessment Review of R27's Hospital after visit summary identified she was hospitalized [DATE] through 4/18/25 with acute midline low back pain with right-sided sciatica, ((pain radiating along the sciatic nerve, which runs down one or both legs from the lower back). R27's 4/13/25 at 10:35 p.m. progress note identified she had called 911 from her room with complaints of back pain. The ambulance arrived and she was transferred North Memorial hospital and admitted to acute care. Review of the transfer and facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to provide for Activities of Daily Living (ADL) related to assisting with toileting, turning and repositioning, queuing for food and hydration needs, and assisting with personal hygiene for 4 of 7 sampled dependent residents (R2, R7, R24, and R137). Findings include: R24 R24's 4/14/25 Significant Change Minimum Data Set (MDS) assessment identified she had severe cognitive impairment, required extensive to total assistance with ADLs including toileting and personal hygiene. She was incontinent of both bowel and bladder and wore a disposable brief. R24 had diagnoses of a cerebral vascular accident (CVA-stroke), Post Traumatic Stress Disorder (PTSD), seasonal affective disorder, skin cancer oh her left thigh, hemiplegia of right dominant side (paralysis of one side of the body), depression, and aphasia (inability to speak), and malnutrition and had been admitted to hospice due to rapid decline. R24 required supervision for eating or touching assistant and staff needed to provide verbal queues as R24 completed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to ensure Notice of Medicare Non- Coverage (NOMNC) and Advanced Beneficiary Notice (ABN) was given to the resident's representative for signature for 1 of 4 residents (R139) with known cognitive impairment. Findings include: R139's 4/15/25, discharge Minimum Data Set (MDS) assessment identified R139 had a Brief Interview for Mental Status (BIMS) score of 9 indicating moderately impaired cognition. R139's 1/17/25, baseline St. Louis University Mental Status Examination (SLUMS) assessment, a screening test for Alzheimer's disease and other forms of dementia. The therapist performed the SLUMS assessment with a score of 15 out of 30 which indicated dementia. A re-assessed SLUMS on 2/28/25, identified a lower score of 11 out of 30, indicating dementia. On 3/4/25, the discharge note from occupation therapy identified a SLUMS score remained at 11 out of 30. R139's, Notice of Medicare Non-Coverage identified services will end on 4/3/25. R139 signed the form on 3/22/25. R139's 1/27/25, care plan identified R139 was a vulnerable adult…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
R18's 4/9/25, quarterly Minimum Data Set (MDS) assessment identified R18's cognition was intact, R18 was dependent on staff for transfers and R18 attended dialysis. R18's care plan identified R18 had nutritional risk for malnutrition related chronic disease. R18 required increased protein related to end stage renal disease (ESRD), required a fluid restriction of 1200 milliliters (ml). R18 would receive supplements and be offered a liberalized diet. Staff were to communicate with renal dietician at dialysis, and explain and reinforce the importance of maintaining the diet ordered. The facility staff would provide and serve R18's diet as ordered, a modified renal, large portions, and a 1200 fluid restriction with snacks between meals three times a day. Observation and interview on 6/9/25 at 5:30 p.m., R18 was observed in his bed with his evening meal on the bedside table in front of him. R18 had roast beef with gravy over it, mashed potatoes with gravy, broccoli, grapes, a glass of milk, and a glass of apple juice. R18 said he was not supposed to get milk. He did not like apple juice,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R7 R7's 3/26/25, quarterly Minimum Data Set (MDS) identified his cognition was intact, he felt down and depressed 2-6 days weekly, and had no behaviors. R7 required the use of a wheelchair, he was frequently incontinent of urine and occasionally incontinent of bm. He had diagnosis of seizures, anxiety, and depression, and received antipsychotics on a routine basis. R7's current care plan identified he had a diagnosis of major depressive disorder and generalized anxiety disorder. The focus was for R7 to remain stable and R7 to respond to interventions by staff to calm and redirect. the interventions were to complete assessments, redirect as needed, and provide emotional support. The care plan lacked any individualized target behaviors staff should be monitoring for. R7's June 2025, administration record identified he received risperidone 3 milligrams (mg) by mouth daily and aripiprazole 20 mg by mouth daily for major depressive disorder. The medical record lacked any identified target behavior that staff should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to complete a 48 hour baseline care plan upon admission for 1 of 10 residents (R187) reviewed. Findings include: R187's 6/5/25, admission Minimum Data Set (MDS) assessment identified her cognition was intact, she felt down and depressed 2 to 6 days weekly, and had no behaviors. R187 was independent with transfers, required assistance from staff with hygiene, and was occasionally incontinent of urine. She had diagnosis of heart failure, diabetes, COPD, respiratory failure, and atrial fibrillation. She was at risk for pressure ulcers, took insulin, and anticoagulant and a diuretic on a routing basis. Review of R187's baseline care plan identified she required assistance with bathing, dressing, hygiene, mobility, and transfers. The baseline care plan lacked mention of what level of assistance or the number of staff required to provide assistance. Interview on 6/11/25 at 2:15 p.m., with registered nurse (RN)-C identified she uses the care plan to identify how to provide care to a resident and how to determine how many staff are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility failed to develop and implement a comprehensive person-centered care plan for 1 of 2 sampled residents (R5) that addressed anticoagulant (prevents and breaks down blood clots) therapy with safety precautions. Findings include: R5's undated, current diagnoses list identified R5 had a transient ischemic attack (TIA) (blockage of blood flow to the brain that causes stroke-like symptoms) and cerebral infarction (reduce blood flow to a part of the brain that is obstructed by a blood clot). R5's 5/15/25, 5-day Minimum Data Set (MDS) identified R5 was moderately cognitive impaired and had no behaviors. R5 required staff set-up assistance with meals, supervision or touching assistance with dressing, transfers, and mobility. R5 had taken anti-platelets on a routine basis. R5's June 2025, medication administration record (MAR) identified clopidogrel bisulfate (Plavix) 75 milligrams (mg) daily (anti-platelet medication that prevents blood clot formation) for myocardial infarction (heart attack) on 5/13/25. R5's current, undated care plan lacked evidence of anti-platelet,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to revise the care plan to reflect current care needs for 2 of 13 sampled residents (R2 and R18) reviewed. Findings include: R2's 3/27/25, quarterly Minimum Data Set (MDS) assessment identified R2 had severe cognitive deficit. R2 had other behaviors 1-3 days. R2 was able to eat after set-up assistance but was dependent on staff for all other cares. R2 received a scheduled pain medication, an antipsychotic, anticoagulant, anticonvulsant, and diuretic. R2 had the diagnoses of cancer, high blood pressure, arthritis, stroke affecting the left side, dementia, depression and one-sided weakness. R2's 1/31/25, care plan identified she was on enhanced barrier precautions related to Foley catheter. R2 relied on extensive assist of 1-2 staff with her grooming and staff were to encourage her to participate as able. Observation on 6/10/25 at 9:58 a.m., of nursing assistant (NA)-B, NA-C, and NA-D who entered R2's room to provide morning cares. NA-D reported that it was easier to complete cares with 3 staff, but it could be done with 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to identify appropriate turning and repositioning schedule based off professional standards of practice and document when staff performed repositioning for 1 of 2 residents (R32) who has a pressure ulcer and to minimize the risk of further pressure ulcer development and ensured interventions were implemented. Findings include: R32's current, undated diagnosis list identified R34 had a diagnoses of pressure ulcers, diabetes, and neurocognitive disorder with Lewy body dementia (dementia that causes a rapid decline in cognition and lack of physical function). R32's 5/22/25, admission Minimum Data Set (MDS) identified R34 was severely cognitively impaired. R32 had little interest or pleasure in doing things and trouble falling asleep never to 1 day, had felt down or depressed 12 to 14 days, felt tired, poor appetite 2 to 6 days. R32 was independent with eating, required substantial/maximal assistance with grooming, and supervision, and supervision or touching assistance with transfers. R32 was 5 feet (ft) and 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to provide a prescribed therapeutic diet to 1 of 1 resident (R18) reviewed for dialysis. Findings include: R18's 4/9/25, quarterly Minimum Data Set (MDS) assessment identified R18's cognition was intact, R18 was dependent on staff for transfers and R18 attended dialysis. R18 had diagnoses of cystic fibrosis, severe protein-calorie malnutrition, immunodeficiency, lung transplant, fluid overload, end stage renal disease, renal dialysis, and diabetes. Observation and interview on 6/9/25 at 5:30 p.m., R18 was observed in his bed with his evening meal on bedside table next to him. R18 had roast beef with gravy over it, mashed potatoes with gravy, broccoli, grapes, a glass of milk, and a glass of apple juice. R18 said he was not supposed to get milk. He did not like apple juice, potatoes, or broccoli and it was right here on his diet slip, but they send it anyway. Staff returned to R18's room and placed a bottle of Nepro supplement on his bedside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement their dialysis contract and arrange for transportation to dialysis for 1 of 1 resident (R18) who missed their regularly scheduled ride service for dialysis treatment. Findings include: R18' s 4/9/25, quarterly Minimum Data Set (MDS) assessment identified R18's cognition was intact, R18 was dependent on staff for transfers and R18 attended dialysis. R18's care plan identified R18 was a vulnerable adult with decreased physical abilities. R18 has difficulty being mobile on his own. Staff were to encourage R18 to go for his scheduled dialysis appointments. Metro mobility picked up at 11:30 a.m., with a return ride at 5:15 p.m. R18's anxiety makes communication difficult at times when delivering information. R18 had alternation in mobility and required assistance in and out of his bed with a mechanical stand lift and 2 staff. Interview on 6/9/25 at 1:26 p.m., with R20 the roommate of R18, identified that R18 was supposed to get up for dialysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure supply and administration of ordered medications for 1 of 1 resident (R24) reviewed for pharmacy services. Findings include: R24's current, undated face sheet identified R24 had a diagnosis of diabetes mellitus type 2, neuromuscular dysfunction of the bladder (lack of bladder control due to brain, spinal cord or nerve problems), and neurogenic bowel (lack of bowel control due to nerve problems). R24's 4/14/25, Significant Change Minimum Data Set (MDS) assessment identified she had severe cognitive impairment and was dependent on staff for activities of daily living (ADL's). R24 was admitted to Hospice services with a terminal diagnosis of CVA, weight loss, and decline in physical condition. R24's 12/06/24, hospital discharge summary identified R24 presented to the local hospital with abdominal pain, nausea, vomiting, diarrhea and low blood pressure on 12/02/24. R24's imaging of the abdomen/pelvis identified acute diarrheal illness and was positive for clostridium difficile (C-Diff) (bacteria in the gut that causes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review the facility failed to offer an alternative food item for 1 of 1 residents (R187). Findings include: Observation on 6/11/25 at 8:02 a.m., of nursing assistant (NA)-A passing room trays identified he removed a tray from the cart and entered R187's room, placed the tray on the overbed table in front of her and removed the cover. Her plate had 1 egg and 2 slices of toast. R187 picked up the toast and said to NA-A I don't eat toast, now what am I supposed to eat? NA-A did not respond, he left the room, passed the remainder of the room trays, then went to assist another resident with her meal. NA-A never returned to R187's room to offer an alternative and did not notify the kitchen that she had received food she would not or could not eat. Interview on 6/11/25 at 8:53 a.m., with NA-A confirmed he heard R187 say she did not eat toast but said because he was the only one passing trays, he did not have time to tell the kitchen. He reports when someone doesn't like what is served, he offers a snack like Jello. He identified he was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to complete a comprehensive assessment for continued use of antibiotics for 2 of 3 (R24 and R238) sampled residents reviewed for antibiotic stewardship. Findings include: Review of the current, undated, Centers for Disease Control (CDC): The Core Elements of Antibiotic Stewardship for Nursing Homes, Appendix A: Policy and Practice Actions to Improve Antibiotic Use, located at https://www.cdc.gov/antibiotic-use/core-elements/pdfs/core-elements-antibiotic-stewardship-appendix-a-508.pdf, identified facilities should evaluate the clinical signs and symptoms when a resident is first suspected of having an infection. Once the resident is placed on an antibiotic, they should be comprehensively reviewed within 48-72 hours after starting the medication to ensure they have been prescribed an effective medication. This is accomplished by reviewing the resident current symptoms and any laboratory results to identify medication effectiveness. The CDC identifies this process as an antibiotic time-out [ATO]. Review of Monthly Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 5 (R5) were offered and/or provided updated vaccination for pneumococcal disease, in accordance with Centers for Disease Control (CDC). Findings include: Review of the current, 10/26/24, Centers for Disease Control (CDC) Pneumococcal Vaccine Recommendations, located at https://www.cdc.gov/pneumococcal/hcp/vaccine-recommendations/index.html, identified based on shared clinical decision-making, adults 65 years or older have the option to get PCV20 or PCV21, or to not get additional pneumococcal vaccines. They can get PCV20 or PCV21 if they have received both the PCV13 (but not PCV15, PCV20, or PCV21) at any age and a PPSV23 at or after the age of [AGE] years old. R5 was admitted [DATE]. R5's, 5/16/25, 5-day Minimum Data Set (MDS) identified R5 was [AGE] years old and had a diagnosis of non-[NAME] (blood cancer) lymphoma, anemia, and dementia. R5 had received PPSV-23 on 2/26/16 and PCV-13 on 4/15/19. Section O-Special Treatments and Programs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement the use of an air pressure redistribution mattress to aid in providing pressure ulcer relief for 1 of 3 residents (R1) reviewed for pain management. Findings include: R1's Face Sheet undated indicated R1 had the following diagnoses: hospice, history of cerebral infarction (stroke), peripheral vascular disease, adult failure to thrive and abnormal weight loss. R1's admission Minimum Data Set (MDS) dated [DATE] indicated R1 had moderate cognitive impairment, was dependent on staff for all activities of daily living (ADLs), required ongoing pain management and received hospice services. R1's care plan initiated 12/9/24 indicated R2 had an alteration in skin integrity related to peripheral vascular disease, adult failure to thrive, anorexia, and cerebral infarction (stroke). Interventions included pressure redistribution mattress to bed. R1's Wound Care note dated 12/3/24 indicated R1 was being seen for the evaluation and treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to implement appropriate personal protective equipment (PPE) to prevent the spread of infection for 1 of 1 residents (R2) observed for enhanced barrier precautions (EBP, an infection control intervention designed to reduce transmission of multi drug-resistant organisms that employs targeted masks, gown and glove use during high contact resident care activities). Findings include: Review of Centers for Disease Control and Prevention(CDC) guidance dated 4/2/24 Implementation of PPE Use in Nursing Homes to Prevent Spread of Multi drug-resistant Organisms (MDROs) indicated Examples of high-contact resident care activities requiring gown and glove use for EBP included: Dressing, Bathing/showering, Transferring, Providing hygiene, Changing linens, Changing briefs or assisting with toileting, device care or use: central line, urinary catheter, feeding tube, tracheostomy/ventilator and wound care: any skin opening requiring a dressing. Guidance also included EBP may be indicated (when Contact Precautions do not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide timely notification for change in condition to the physician for 1 of 3 residents (R1) reviewed for pressure ulcers. Findings include: R1's admission Record dated 9/27/24 indicated R1's diagnoses included diabetic foot ulcers and non-pressure chronic ulcer of right heel and midfoot. R1's annual Minimum Data Set (MDS) dated [DATE] indicated R1 had intact cognition. R1's care plan dated 9/30/24, indicated R1 had a right great toe wound with staff interventions to evaluate the wound, noting any possible complications such as an increase in drainage from the wound, odor, color, or consistency, to notify the provider immediately. On 10/22/24, nurse practitioner (NP)-A was onsite assessing R1's diabetic foot ulcer. NP-A wrote orders for an Xray and white blood cell (WBC) count lab to rule out osteomyelitis (infection of the bone) due to the diabetic foot ulcer deteriorating. On 10/22/24 at 2:37 p.m., a progress note indicated R1 was sent home with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-16 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the Quality Assurance Process Improvement (QAPI) committee was effective in maintaining appropriate action plans to correct a quality deficiency identified during a previous survey related to infection control practices for indwelling foley catheters which resulted in a deficiency identified during this survey: Findings include: The Facility Assessment Tool dated 4/12/24, indicated under the heading, Part 2: Services and Care We Offer Based on our Residents' Needs bowel and bladder toileting programs, incontinence prevention and care, intermittent or indwelling urinary catheter, ostomy, colostomy, responding to requests for assistance to the bathroom, toilet promptly to maintain continence and promote resident dignity. Further, infection prevention and control and identification and containment of infections, prevention of infections. The facility QAPI plan for 2024, identified five goals that included: • work to improve the new hire orientation and training process to increase retention. • work to improve…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure insulin pens were appropriately labeled according to manufacturer's guidelines with an opened date in 1 of 2 medication carts(North) for 2 of 2 residents (R20, R22) whom required use of an insulin pen. In addition, the facility failed to ensure three bottles of eye drops were appropriately labeled with an open date to prevent expired eye drops from being administered. This deficient practice affected 1 of 2 medication carts reviewed for storage and 5 of 5 residents (R1, R12, R20, R22 and a previously discharged resident) reviewed for medication administration. Findings include: Observation on 5/14/24 at 08:56 a.m., of the north medication cart was reviewed with registered nurse (RN)-A. A single opened Humulin 70/30 insulin pen labeled for R22, and a single opened NPH insulin pen labeled for R20 were inside the top left drawer of the medication cart. Both pens had visible insulin removed (administered) ; however, neither label had anything to identify when the pens had been removed from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure proper hand hygiene during wound cares for 1 of 1 resident (R15), failed to ensure proper personal protective equipment (PPE) for 2 of 2 residents (R331, R5), and failed to ensure proper placement of foley catheter bag and cleaning with catheter cares for 1 of 1 resident (R4) reviewed for infection control. Findings include: R331's Optional State Assessment (OSA) dated 5/7/24, indicated intact cognition, did not have behaviors or reject cares, required extensive assist with transfers, bed mobility and toileting, had cerebral palsy, hemiplegia (paralysis affecting one side of the body) or hemiparesis (one sided muscle weakness), and had a surgical wound. R331's physician orders indicated the following orders: 5/2/24, staff to follow enhanced barrier precautions. 5/8/24, venous ulcer right posterior calf: cleanse wound with wound cleanser and pat dry; apply skin prep around wound, cover with Adaptic, secure with an ABD and Kerlix…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-16 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a written notification/copy of a bed hold for 2 of 2 (R1, R20) residents reviewed for hospitalization. Findings include: R1's face sheet dated 5/16/2024, listed the following diagnoses: dysphagia (difficulty speaking), obesity, syncope (fainting-dizziness), hypotension (low blood pressure), chronic pain syndrome, hyponatremia (low salt levels), diabetes mellitus type two (DM), hypertension (HTN-high blood pressure), and chronic obstructive pulmonary disease (COPD-disease that difficulty breathing). Progress notes indicated R1 went to an emergency department on 10/4/23, and was hospitalized two times on the following dates: -9/2/23 thru 9/7/23 -9/19/23 thru 9/23/23 R1's medical record lacked evidence a written notification of the bed hold policy was provided to R1 or their representative prior to or during the hospitalization. R20's face sheet dated 5/16/24, listed the following diagnoses: immunodeficiency, malnutrition, weakness, shortness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 1 of 5 resident (R5) were offered or received pneumococcal vaccination in accordance to Center for Disease Control (CDC) recommendations. Findings include: The CDC Pneumococcal Vaccine Timing for Adults undated, indicated adults aged 65 years and older who have had no prior pneumococcal vaccinations could either have option A which indicated PCV20, or option B, give PCV15 and follow with PPSV23 after at least one year of giving PCV15. If only the PPSV23 vaccination was administered prior at any age, option A indicated PCV20 could be administered after 1 year or option B indicated PCV15 could be administered after 1 year. If only the PCV13 vaccination was administered at any age, option A indicated PCV20 could be administered after 1 year, or PPSV23. If PCV13 was administered at any age, and PPSV23 was administered prior to [AGE] years of age, option A indicated PCV20 could be administered after five years, or option B indicated PPSV23 could be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure an allegation of staff to resident abuse was reported immediately (within two hours) to the State Agency (SA) for 1 of 3 residents (R1) reviewed for abuse. Findings include: R1's Brief Interview for Mental Status (BIMS) assessment dated [DATE] indicated R1 was mildly cognitively impaired. R1's care plan dated 4/25/24 indicated R1 required the assist of one for transfers. A facility Nursing Home Incident Report (NHIR) to the SA dated 4/23/24 indicated the report was submitted on 4/22/24 at 12:15 p.m. The report indicated R1 stated a nursing assistant grabbed her by the rib cage, picked her up and threw her onto the wheelchair to get to the bathroom and then back to bed during the evening of 4/20/24. R1 stated the nursing assistant was mean, aggressive, forceful and, rough. On 4/25/24 at 9:58 a.m., R1's son was interviewed and stated R1 described the incident as being manhandled and was feeling pain. On 4/25/24 at 10:21 a.m., R1 stated that on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to ensure timely resolution of missing personal property for 3 of 3 residents reviewed (R1, R5, and R7) for resident rights. Findings include: R1's admission Minimum Data Set (MDS) dated [DATE], showed an admission date of 6/30/23, with diagnoses including stroke, and paralysis on one side of body. The MDS indicated R1's intact cognition. R5's admission MDS dated [DATE], showed an admission date of 6/27/23, diagnoses including septicemia, urinary tract infection, and depression. The MDS indicated that R5 has moderate cognitive impairment. R7's annual MDS dated [DATE], showed diagnoses including dementia, anxiety disorder, and depression. The MDS indicated R7 has moderate cognitive impairment. During interview on 8/8/23 at 3:15 p.m., R1 stated he was admitted to the facility on [DATE] and brought in some clothes that went missing for more than a month now. R1 stated he was told these might be downstairs but that he could not go there to find…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and documents review, the facility did not ensure participation in care planning for 1 of 5 residents (R1) whose input preferences were not reflected in the care plan. In addition, the facility did not ensure completion of care plan by all members of the interdisciplinary team (IDT) and the facility did not ensure residents understood and acknowledged the care plan for 5 of 5 residents (R1, R2, R3, R4, and R5) reviewed for care plan. Findings include: R1's admission Minimum Data Set (MDS) assessment dated [DATE], indicated an admission date of 6/30/23. The MDS listed R1's active diagnoses including stroke, paralysis on one side of the body, depression with intact cognition. The MDS also indicated R1 needed extensive assistance with one-person physical assistance for personal hygiene and dressing, and R1 was totally dependent on staff for bathing. R1's care plan identified focus areas that include the following: - Self-care deficit related to hemiplegia (paralysis on one side of the body). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and document review, the facility failed to ensure resident call device was within reach and resident preference was respected for 1 of 3 residents (R2) observed for dignity. R2's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition. The MDS also indicated that R2 required extensive assistance with 2-person physical assistance for bed mobility, transfers, ambulation, and personal hygiene, and total dependence on staff for toilet use. R2's care plan identified self-care deficit related to fracture and schizoaffective disorder. The plan of actions included staff to help with transfers, ambulation, toilet use, bathing, dressing, and personal hygiene. On 8/8/23 from 1:55 p.m. to 2:34 p.m., R2's call button was observed lying on the floor and not within R2's reach. R2 stated she would call staff when she needed to use the bathroom. R2 stated, it takes a long time for staff to respond to her calls. R2 was unable to give a specific length of response time for call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to administer dietary supplements recommenced for 1 of 1 (R1) who was comprehensively assessed upon admission and received a recommendation to received nutritional supplements two times daily. Findings include: R1's admission Minimum Data Set (MDS) assessment dated [DATE], indicated an admission date of 6/30/23, with intact cognition. R1's care plan identified focus areas that included the following: - Potential for nutritional problem related to acute ischemic stroke as evidenced by weight loss prior to admission greater than 10 lbs. The interventions include monitoring for signs of malnutrition such as muscle wasting, significant weight loss of 3 pounds (lbs) in 1 week, above 5% in 1 month, above 7.5 % in 3 months, or above 10% in 6 months, obtaining weight per policy/order, and providing nutritional supplements 4 ounces two times a day with breakfast and lunch. Review of progress notes indicated: Progress notes: -8/7/2023, 12:50 p.m. Dietary Writer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to MONARCH HEALTHCARE MANAGEMENT — 45 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 4 of 5 | 3.7 | +0.3 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 44 homes this chain runs (chain average 2.2★, per CMS)
Showing 40 of 44; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NIJ LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 03/01/2017 |
| SPARTAN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 03/01/2017 |
| YAZOMA HOLDINGS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 03/01/2017 |
| STERN, WILLIAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 20% | since 03/01/2017 |
| HALPERT, MARC | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 30% | since 03/01/2017 |
| JAFFA, NOAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 7% | since 03/01/2017 |
| LEGUM, JOSHUA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 30% | since 03/01/2017 |
| MONARCH HEALTHCARE OPERATING IV LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2017 |
CMS files one row per role, so the 13 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $647K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245332. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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