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Las Cruces Wellness & Rehabilitation LLC

175 N Roadrunner Parkway, Las Cruces, NM 88011 · For profit - Limited Liability company · 75 certified beds · (575) 386-5800 Medicare & Medicaid certified

Call the home — (575) 386-5800 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2023Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • about 17% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3875 Foothills Rd · (575) 522-5858 · Call to confirm hours
Pharmacy
Walmart0.4 mi
150 N Sonoma Ranch Blvd · (575) 323-6097 · Call to confirm hours
Grocery
3970 E Lohman Ave · (575) 522-1711 · Call to confirm hours
Park
601 Roadrunner Pkwy · (575) 541-2550 · Typically dawn to dusk
Place of worship
3940 Sonoma Springs Ave · (575) 526-4907

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Short-stay residents who newly got an antipsychotic medication0.9%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine92.8%86.4%79.4%better
Short-stay residents rehospitalized after admission29.1%22.0%22.6%worse
Short-stay residents with an outpatient ER visit16.5%15.7%12.0%worse

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 496 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.9%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
83.3%U.S. median 56.6%
Met the expected recovery
0.69U.S. median 0.31
Therapy hours / resident / day
0.36hours / resident / day
Physical therapy
0.27hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 83.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 186 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.69 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.9%CMS range 56.1–64.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 9.2–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge83.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge76.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 4.4–8.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
1.63
LPN hours/ resident / day
1.83
Aide hours/ resident / day
4.02
Total nurse hours/ resident / day
0.37
RN hoursweekends
41.2%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 75 beds and averages 51.3 residents a day — about 68% occupied, or roughly 24 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.02 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.549 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.21 on weekdays — 16% thinner on weekends. RN hours go from 0.62 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2024-07-02)
19
at the previous standard inspection (2023-03-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 11 most serious are shown; the remaining 48 are one tap away and print in full.

  • Actual harm · G2023-03-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to keep residents free from abuse and neglect for 2 (R #46 and R #247) of 2 (R #46 and R #247) residents reviewed for abuse neglect, when they failed to: 1. Keep R #247 free from verbal abuse and sexual harassment from LPN #13 when she made inappropriate comments to him in front of his family, and 2. Provide R #46 dinner on the day she was admitted into the facility This deficient practice likely resulted in R #247 having anger, fear, and anxiety as a result. The findings are: R #247 A. On 03/09/23 at 1:59 PM, during an interview with R #247, he stated that he was not sure of the date, but while visiting with his daughter, a nurse made a comment about making a baby with him. R #247 gave the physical attributes of LPN #13 and gave a name very similar to LPN #13 (as he was unsure of her name). He responded to LPN #13 that he already had his kids and she replied that they could practice making a baby. R #247 was asked how the comments made him feel and he put his head down and said he was angry, embarrassed, and upset that LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to keep residents free from accidents for all 16 residents who reside on the South Unit (residents were identified by the resident matrix provided by the Administrator on 11/26/25) when they failed to secure a treatment cart (cart with medical supplies and equipment for treatment) when they left it unlocked on the South Unit. This deficient practice could likely result in residents obtaining equipment from the unsecured treatment cart and injuring themselves or others. The findings are: A. On 11/26/25 at 9:08 am, during an observation of the South Unit revealed a treatment cart unlocked with the keys in the cart. No staff were present. B. On 11/26/25 at 9:09 am, during an interview CNA #1 confirmed it was unlocked and attempted to secure the treatment cart. C. On 11/26/25 at 9:09 am, during an interview, the Wound Care Nurse confirmed the treatment cart was unlocked with the keys in it. D. On 11/26/25 at 11:28 am, during an interview the DON confirmed that if there are no staff present the treatment cart should be locked.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-26 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop a complete baseline care plan for 1 (R #1) of 3 (R #1, R #2, and R #3) residents sampled for enhanced barrier precautions, (an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes). This deficient practice could likely result in staff being unaware of the residents' needs. The findings are: R #1 A. Record review of R #1's medical record no date revealed se was admitted [DATE]. B. Record review of R #1's physician's orders dated 11/21/25 revealed R #1 was on enhanced barrier precautions for a surgical wound to right hip and IV (intravenous therapy is a medical process that administers fluids, medications and nutrients directly into a person's vein) access. C. Record review of R #1's baseline care plan dated 11/23/25 revealed staff did not document R #1 was on enhanced barrier precautions for a surgical wound to right hip and IV access. D. On 11/26/25 at 11:28 am during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to develop a complete comprehensive care plan for 2 (R #2 and R #3) of 3 (R #1, R #2, and R #3) residents sampled for enhanced barrier precautions, (an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes). This deficient practice could likely result in staff being unaware of the residents' needs. The findings are: R #2 A. Record review of R #2's medical record no date revealed he was admitted [DATE]. B. Record review of R #2's physician's orders dated 11/03/25 revealed R #2 was on enhanced barrier precautions for a wound to left leg and IV (intravenous therapy is a medical process that administers fluids, medications and nutrients directly into a person's vein) access. C. Record review of R #2's Care Plan dated 11/04/25 revealed staff did not document R #2 was on enhanced barrier precautions for a wound to left leg and IV access. D. On 11/26/25 at 11:28 am during an interview the DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report an allegation of abuse from CNA #28 to the State Survey Agency regarding CNA #28. This has the potential to affect all 25 of 25 residents in Hallway 1 where CNA #28 worked with (residents were identified by the Census List provided by the DON on 08/04/25). If the facility fails to report incidents of possible abuse to the State Agency, then the State Agency is unable to ensure residents have a safe environment. The findings are: A. Record review of the facility's Human Resources complaint investigation report, dated 04/18/25, revealed the following:1. Staff Member (SM) stated there were several people complaining of CNA #28's quality of work, and SM doesn't think anything is being done.2. On 04/16/25 SM found CNA #28 sleeping on the couch in the nurse's station.3. On 04/18/25 SM found CNA #28 eating a resident's (the report was not sure which resident was mentioned in allegation) breakfast.4. On 04/18/25 CNA #28 was seen approximately around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have evidence that a thorough investigation of an allegation of abuse was conducted and preventive measures to keep residents safe. This has the potential to affect all 25 of 25 residents in Hallway 1 where CNA #28 worked with (residents were identified by the Census List provided by the DON on 08/04/25) residents sampled for abuse, when staff failed to do the following: 1. Staff did not document the facility action, future preventive/corrective action, or conclusion.2. Staff did not document any other witness statements of the events surrounding the allegation's occurrence.3. Staff did not report complaint investigation to State agency. This deficient practice could likely result in residents being at risk of continued abuse if allegations are not thoroughly investigated and preventative measures are not implemented. The findings are: A. Record review of CNA #28's personal file revealed a human resources complaint investigation report dated 04/18/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide quality of care for resident needs for 1 (R #44) of 3 (R #6, R #43, R #44) residents reviewed for abuse when the facility:1. Failed to ensure call-lights were answered when a resident needed assistance for R #44. This deficient practice could likely result in the residents' needs not being met, leaving them at risk for accidents, incontinence (lack of voluntary control over urination or defecation) and falls. The findings are:A. Record review of R 44's face sheet revealed an admission date of 07/02/25. B. Record review of R #44's admission MDS dated [DATE] revealed a BIMS (The Brief Interview for Mental Status is a structured evaluation aimed at evaluating aspects of cognition in elderly patients) score of 15 (Scores closer to 0 indicate severe cognitive impact and scores closer to 15 indicate an intact cognitive response). C. On 08/04/25 at 1:52 PM, during an interview with R #44 she stated it takes 35 minutes or longer for staff to answer my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement the comprehensive care plan for 1 (R #25) of 3 (R #25, R #26, and R #27) residents reviewed for falls. This deficient practice could likely result in residents not receiving the care they need for safety, and result in residents being at risk of serious harm or injury when staff failed to identify and implement interventions to prevent R #25 from falling. The findings are: A. Record review of R #25's face sheet dated 12/31/2024, revealed R #25 was admitted to the facility on [DATE]. B. Record review of R # 25's order summary report dated 12/31/24, revealed the following diagnoses: 1. Alzheimer's Disease. 2. Blindness with right eye. 3. Unspecified hearing loss, unspecified ear. 4. Muscle weakness, generalized. 5 Difficulty walking. 6. Lack of coordination. 7. Need for assistance with personal care. C. Record review of R #25 5-day MDS assessment dated [DATE], revealed the following functional abilities: 1. Toileting hygiene: (the ability to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to keep residents free from accidents for 1 (R #25) of 3 (R #25, R #26, and R #27) residents reviewed for falls, when staff left R #25 (a cognitively impaired resident who required assistance) unattended in the bathroom to help another resident. This deficient practice could likely result in residents being at risk of serious harm or injury. The findings are: A. Record review of R #25's face sheet dated 12/31/24, revealed R #25 was admitted to the facility on [DATE]. B. Record review of R # 25's order summary report dated 12/31/24, revealed the following diagnoses: 1. Alzheimer's Disease. 2. Blindness with right eye. 3. Unspecified hearing loss, unspecified ear. 4. Muscle weakness, generalized. 5 Difficulty walking. 6. Lack of coordination. 7. Need for assistance with personal care. C. Record review of R #25 physicians orders revealed on 01/02/25, an order to have R #25's bed low bed and place mat when resident is in bed. D. Record review of R #25 5-day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 1 (R #25) of 3 (R #25, R #26, and R #27) residents reviewed for documentation accuracy. This deficient practice has the potential to have a negative impact on the care staff provide to meet residents' needs due to missing or inaccurate records and resident information. The findings are: A. Record review of R #25's face sheet dated 12/31/2024, revealed R #25 was admitted to the facility on [DATE]. B. Record review of R # 25's order summary report dated 12/31/24, revealed the following diagnoses: 1. Alzheimer's Disease. 2. Blindness with right eye. 3. Unspecified hearing loss, unspecified ear. 4. Muscle weakness, generalized. 5 Difficulty walking. 6. Lack of coordination. 7. Need for assistance with personal care. C. Record review of R #25's Situation-Background-Assessment-Recommendation (SBAR) form dated 01/04/25 revealed the following: 1. R #25 had a fall on 01/03/25. 2. The SBAR was not signed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the provider of missed medication doses for 1 (R #59) of 2 (R #59 and R #96) residents reviewed for urinary tract infection (UTI), when they failed to notify the provider that R #59 missed 10 doses of cefuroxime (prescription medication that treats bacterial infections throughout the body) antibiotic. This deficient practice could likely result in residents not receiving necessary care or worsening of medical condition due to lack of treatment. The findings are: A. Record review of R #59's face sheet revealed she was admitted to the facility on [DATE]. B. Record review of R #59's hospital follow-up instructions (orders to facility after hospitalization) dated 06/19/24 revealed: 1. Diagnosis; urinary tract infection (UTI). 2. New medications, start taking: cefuroxime 500 mg twice daily for 10 days for UTI. C. Record review of R #59's Physician's Orders revealed: Order date 06/19/24, cefuroxime oral tablet give 500 mg by mouth two times a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · Ecited before2024-07-02 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to report the results of the investigation within 5 days of the incident to the State Agency for 2 (R #270 and R #271) of 2 (R #270 and R #271) residents sampled for abuse. If the facility fails to report the results of the investigations to the State Agency within five days, then corrective action may not be taken and residents could likely suffer serious bodily injury. The findings are: R #270 A. Record review of the facility's 5-day report (no date) revealed the following: 1. R #270 fell on [DATE], that resulted in an emergency room (ER) visit with a diagnosis of acute displacement of the left hip, that required surgery on 03/05/24. 2. The record did not contain any documentation that the follow up report was submitted to the state agency. R #271 B. Record review of the facility's 5-day report (no date) revealed the following: 1. R #271 sustained a fall on 03/05/24, that resulted in an ER visit and R #271 did not have a serious injury. 2. The record did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and resident's representative(s) of the transfer in writing for 4 (R #15, R #109, R #266, and R #269) of 4 (R #15, R #109, R #266, and R #269) residents sampled for hospitalizations when they failed to: 1. Notify the resident's representative(s) of the transfer to the hospital in writing and in a language and manner they understand for R #15, R #109, R #266, and R #269. 2. Include the name, phone number, and address (mailing and email) of the Office of the State Long-Term Care Ombudsman on the transfer notification form. 3. Send a written copy of the Transfer Notices for R #15, R #266, and R #269 to the Ombudsman. These deficient practices could likely result in the resident and/or their representative not knowing the reason for a transfer, and their rights to advocate and make informed decision regarding their healthcare. The findings are: R #15 A. Record review of R #15's medical record revealed R #15 was transferred to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents and their representatives received a written notice of the bed hold policy which indicated the duration the bed would be held for 4 (R #15, R #109, R #266, and R #269) of 4 (R #15, R #109, R #266, and R #269) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #15 A. Record review of R #15's medical record revealed R #15 was transferred to the hospital on [DATE]. B. Record review of R #15's bed hold notice revealed the following: 1. Staff did not document how many days a bed would be held for the resident. 2. Staff did not document who was notified about the bed hold notice. 3. Staff did not document that the Bed Hold Notification was provided to the resident. 4. Staff did not document that the Bed Hold Notification form was provided to the resident's family. R #109 C.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create a baseline care plan (healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours, that accurately reflected the resident's current condition for 4 (R #59, R #96, R #110, and R #163) of 5 (R #59, R #96, R #110, R #163 and R #266) residents sampled for baseline care plan when staff failed to: 1. Include physician's orders for R #59's antibiotic and use of oxygen. 2. Complete all sections of the baseline care plan and did not include physician's orders for R #96's antibiotic. 3. Complete all sections of the baseline care plan and did not include R #163's dementia (term used to describe a group of symptoms affecting memory, thinking and social abilities)-mild (stage of dementia where cognitive impairment starts to become more noticeable to the patient, as well as friends and family members) diagnosis and physician's orders for R #163 taking an antipsychotic medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure care plans were complete for 3 (R #106, R #108, and R #265) of 3 (R #106, R #108 and R #265) residents reviewed for care plans. This deficient practice could likely result in staff being unaware of the needs of the residents. The findings are: R #106 A. Record review of R #106's medical record revealed R #106 was admitted on [DATE]. B. Record review of R #10's care plan dated 06/11/24, revealed the care plan did not address R #10's discharge plan and any referrals to the local contact agency. C. On 07/01/24 at 2:20 PM, during an interview, Social Services confirmed that if it is not documented on R #10's care plan for discharge she did not do it. R #108 D. Record review of R #108's medical record revealed R #108 was admitted on [DATE]. E. On 06/25/24 at 10:56 AM, during an interview with R #108, he revealed the following: 1. He had a urinary tract infection (UTI, an infection in any part of the urinary system) and was receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure care plan revision and care plan meeting requirements occurred for 5 (R #1, R #2, R #5, R #74, and R #266) of 5 (R #1, R #2, R #5, R #74, and R #266) when the staff failed to: 1. Revise the care plan with the most current resident information for R #2, R #5, R #74, and R #266. 2. Have the required Interdisciplinary Team (IDT, team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities, and includes other appropriate staff or professionals in disciplines as determined by the resident's needs) members participate in the care plan meeting for R #1 and R #2. These deficient practices could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a resident who enters the facility with diagnosis of urinary tract infection (UTI) received appropriate treatment for 1 (R #59) of 2 (R #59 and R #96) residents reviewed for UTI when they failed to ensure that a resident received all doses of antibiotic as prescribed to treat the UTI. This deficient practice could result in residents being susceptible to worsening of infection or becoming septic (potentially life-threatening when the body responds to infection by damaging its own tissues) The findings are: A. On 06/25/24 at 10:31 AM, during an interview, R #59 laid in bed and reported she was discharged to the facility about a week ago due to being in the hospital for a urinary infection. B. Record review of R #59's face sheet revealed R #59 was admitted to the facility on [DATE]. C. Record review of R #59's hospital discharge instructions dated 06/19/24 revealed: 1. Diagnosis; urinary tract infection (UTI). 2. New medications, start…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents have a written, signed, and dated progress note from the provider (physician or nurse practitioner) at the time of each visit for 1 (R #15) of 1 (R #15) residents reviewed for physician's visits This deficient practice could likely result in the resident's needs not being met due to facility staff being unaware of resident's status related to lack of written, signed, and dated progress notes at the time of the visit. A. Record review of R #15's Electronic Medical Record (EMR) revealed R #15 was admitted to the facility on [DATE]. B. Record review of R #15's physician's progress notes revealed the following: 1. History and Physical (H&P), dated 04/14/24, revealed the H&P note was a late entry entered on 06/20/24. 2. Provider progress note, dated 04/15/24, revealed the note was a late entry entered on 06/20/24. 3. Provider progress notes dated 04/16/24, revealed the note was a late entry entered on 06/20/24. 4. Provider progress notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-02 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents had a physician visit at least every 30 days for the first 90 days after admission for 1 (R #15) of 1 (R #15) residents reviewed for physician's visits. This deficient practice could likely result in residents not receiving the required medical assessment which could cause a delay in care and treatment of medical conditions. The findings are: A. Record review of R #15's Electronic Medical Record (EMR) revealed R #15 was admitted to the facility on [DATE]. B. Record review of R #15's entire EMR revealed the medical record did not contain any documentation that R #15 was seen by the physician. C. On 07/01/24 at 2:35 PM, during an interview with the Administrator, she confirmed the following: 1. There was no documentation in R #15's medical record from the physician. 2. She was unable to determine if R #15 was seen by a physician. 3. She was unsure how frequently R #15's physician sees residents in the facility. 4. Her expectation is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to store medications properly for all 17 residents in rooms 135-151 (residents were identified by the Resident Matrix provided by the Administrator on 06/25/24), when they failed to ensure the medication cart did not contain loose medications. This deficient practice could likely result in residents obtaining or being administered medication not prescribed to them, receiving medications that are less effective and may result in adverse side effects. The findings are: A. On 06/29/24 at 2:55 PM, during an observation of the medication cart assigned to room's 135-151, one white oval tablet was loose between the medication cards (cardboard and foil packaging prefilled with prescription medication) in the second drawer of the medication cart. B. On 06/29/24 at 2:57 PM, during an interview with LPN #34, he confirmed there was a loose white tablet stating, I will remove it. C. Record review of the facility's Storage of Medication Policy dated September 2018, revealed Medications and biologicals are stored properly,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-02 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 1 (R #18) of 5 (R #1, R #18, R #109, R #110 and R #111) residents reviewed for documentation accuracy. This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to missing or inaccurate records and resident information. The findings are: A. Record review of R #18's medical record dated 05/30/24 revealed R #18 has a diagnosis of Dysphagia (difficulty or discomfort in swallowing). B. Record review of R #18's care plan dated 06/02/24 revealed R #18's mouth needed to be checked after meals for pocketed (when food is held in the mouth for an extended amount of time without swallowing) food and debris. C. On 06/26/24 at 2:23 PM, during an interview, LPN #11 said that the nurses are the ones that will check to see if R #18 has pocketed food after meals. LPN #11 said that she does not document when she checks R #18 for pocketing after meals. LPN #11 said she doesn't know how to tell if R #18 is being checked after meals.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-02 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) was completed within 14 calendar days after admission for 1 (R #266) of 4 (R #15, R #108, R #265, and R #266) residents reviewed. This deficient practice could likely result in residents' preferences and care needs not being met. The findings are: A. Record review of R #266's admission record revealed an admission date of 06/08/24. B. Record review of R #266's admission MDS assessment revealed the admission MDS assessment was completed on 07/01/24. C. On 07/02/24 at 9:23 AM, during an interview with the MDS Nurse, she confirmed the following: 1. R #266 was admitted to the facility on [DATE]. 2. R #266's admission MDS assessment was not completed within 14 days of admission. 3. The expectation is for admission MDS Assessments to be completed within 14 days of admission.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep residents free from accidents for 1 (R #266) of 1 (R #266) resident reviewed, when they failed to ensure that skin creams were stored out of resident's reach. These deficient practices could likely result in residents obtaining medical equipment which can cause injury/death. The findings are: A. On 06/25/24 at 1:39 PM, during an interview with R #266's family member, she stated that R #266 had gone to the hospital on [DATE]. B. Record review of R #266's nursing progress note, dated 06/24/24, revealed R #266 was sent to the hospital after being found with white cream on her teeth and tongue. C. On 07/02/24 at 9:55 AM, during an interview with RN #21, the following was revealed: 1. On 06/24/24, R #266 was in her room and had white cream all over her mouth, tongue, and teeth. 2. There were two tubes of barrier cream (a topical formulation used to place a barrier between the skin and contaminants that may irritate the skin, typically used for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow proper infection control practices for 1 (R #74) of 2 (R #5 and R #74) residents identified during random observation when the facility failed to ensure resident's nasal cannulas (a device that delivers extra oxygen through a tube and into your nose) were labeled with the date that they were changed. This deficient practice could likely result in the spread of contagious and resistant illnesses to other residents. The findings are: A. On 06/25/24 at 1:31 PM, during an observation of R #74's room, the nasal cannula tubing was not dated to indicate when it was changed. B. Record review of R #74's physician's orders dated 06/05/24 revealed the following: 1. Oxygen titration 0-6L (liters) via nasal cannula to keep saturations > (greater than) 92% every shift for hypoxia. 2. Oxygen at 4 Liters Per Minute (LPM) via nasal cannula every shift. C. On 06/25/24 at 1:33 PM, during an interview with LPN #34 she confirmed the following: 1. Nasal cannula oxygen tubing did not have a date. 2. She stated tubing gets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-08 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to revise the care plan for 1 (R #11) of 4 (R #11, R #12, R #13, and R #14) resident reviewed for care plans when they failed to revise R #11's care plan to include refusals for offloading (minimizing or removing weight placed on an area to prevent and heal ulcers) and repositioning. This deficient practice could likely result in staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: A. Record review of R #11's medical record revealed the following: 1. R #11 was admitted on [DATE]. 2. R #11 had a Stage III pressure ulcer [Full thickness tissue loss. Subcutaneous (under the skin) fat may be visible, but bone, tendon, or muscle are not exposed. Slough (the yellow/white material in the wound bed) may be present but does not obscure the depth of tissue loss] present on admission. B. On 04/05/24 at 2:51 PM, during an interview, the Wound Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-30 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The following is a recite from a recertification survey on 03/14/23. Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 3 (R #1, R #21, and R #23) of 4 (R #1, R #2, R #21 and R #23) when they failed to: 1. Initiate wound care upon admission for R #1 and R #23. 2. Answer call lights in a timely manner for R #21. This deficient practice could likely lead to residents needs not being met and/or a worsening of their condition. R#1 A. Record review of R #1's admission Record (no date) revealed an admission date of 08/01/23 with diagnoses of unspecified open wound (injury involving an external or internal break in the skin which can lead to sharp, stabbing, burning and/or tingling pain) of left thigh and right thigh. B. Record review of R #1's convalescent care orders (physician's orders for admission to a nursing facility), dated 08/01/23, revealed: 1. Does the patient have wounds or surgical sites? Yes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the MDS accurately reflected the resident's status at the time of the assessment for 1 (R #1) of 3 (R #1, R #2 and R #11) residents sampled for MDS accuracy. This deficient practice could likely result in residents not receiving the care and treatment they need. The findings are: A. Record review of R #1's admission MDS, dated [DATE], revealed Section I, Active Diagnoses, question I8000, Additional active diagnoses: Pressure ulcer of sacral region (skin injury on the lower back/spine area), stage 3 (pressure ulcer that has gone through the top two layers of skin, as well as fatty tissue). B. On 10/30/23 at 3:00 PM, during an interview, the Wound Care Nurse stated R #1 did not have a stage 3 pressure ulcer to her sacrum. C. On 10/30/23 at 3:52 PM, during an interview, the DON stated R #1's MDS diagnosis should not include stage 3 pressure ulcer. The DON confirmed that R #1 did not have a pressure ulcer. D. On 10/30/23 at 4:00 PM, during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-14 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to properly store medications in the medication carts for all 41 residents (residents were identified by the resident matrix provided by the Administrator on 03/07/23) that were randomly sampled, when they failed to secure the medication carts on both units in the facility. This deficient practice could result in residents obtaining medication not prescribed to them resulting in adverse side effects. The findings are: Unit 1 A. On 03/07/23 at 11:33 AM, during an observation of Unit 1 revealed the medication cart unlocked, no staff were present. B. On 03/07/23 at 11:40 AM, during an interview LPN #8 confirmed that the medication cart was unlocked. Unit 2 C. On 03/07/23 at 4:16 PM, during an observation of Unit 2 revealed the medication cart on was not locked. No staff were in the area. D. On 03/07/23 at 4:19 PM, during an interview RN #14 confirmed that the medication cart was unlocked. E. On 03/14/23 at 2:33 PM, during an interview the DON confirmed the medications cart should be locked when not in line of site.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify residents of changes in treatment for 1 (R #246) of 1 (R #246) residents reviewed for notification of change, when they failed to notify R #246 of a change in her Anticoagulation medication (medicine used to reduce the risk of stroke and blood clots) and medical diagnosis. If the facility does not notify residents of the change in treatments or condition, then they will not have an opportunity to make decisions and/or advocate for treatment or care. The findings are: A. On 03/08/23 at 10:36 AM, during an interview with R #246, R #246 stated that she was told about having a blood clot (a gelatinous mass of fibrin and blood cells formed by the coagulation of blood) on 03/02/23 by a nurse when she was given more medication than usual, and asked why. B. Record review of R #246's MAR dated March 2023 revealed the following: 1. 02/22/23 start date Xarelto (a prescription medicine used to reduce the risk of stroke and blood clots) 2.5 mg day for dvt (a blood clot that develops within a deep vein in the body, usually in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations, and record reviews, the facility failed to ensure residents were protected from further potential abuse, neglect, exploitation, or mistreatment while the investigation was in progress for 12 (R #1, R#5, R #9, R #16, R #17, R #20, R #21, R #23, R #32, R#248, R #249, and R #250) of 12 (R #1, R#5, R #9, R #16, R #17, R #20, R #21, R #23, R #32, R#248, R #249, and R #250) residents randomly sampled. When the facility failed to remove LPN #13 after an allegation of abuse was made. This deficient practice could likely result in residents being at risk of continued abused. The finding are: A. Review of R #247's admission Record, revealed an admission date of 03/02/23. B. On 03/09/23 at 1:59 PM, during an interview with R #247, he stated that he was not sure of the date, but that while visiting with his daughter, a nurse made a comment about making a baby with him. R #247 gave the physical attributes of LPN #13 and gave a name very similar to LPN #13 (as he was unsure of her name). He responded to LPN #13 that he already had his kids and she replied that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents, their representatives, or the Ombudsman received a written notice of transfer as soon as practicable for 4 (R #5, R #20, R #40, and R #44) of 4 (R #5, R #20, R #40, and R #44) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative not knowing the reason or location that the resident was discharged . The findings are: R #5 A. Record review of R #5's Progress Notes revealed the following: 1. R #5 was transferred to the hospital on [DATE] for a fall. B. Record review of R #5's medical record revealed no written Transfer Notice. R #20 C. Record review of R #20's Medical Record revealed the following: 1) R #44 was sent to the hospital on [DATE]. 2) No written transfer notice was found. R #40 D. Record review of R #40's Progress Notes revealed the following: 1. R#40 was transferred to the hospital on [DATE] for high heart rate. E. Record review of R #40's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents, or their representatives received a written notice of their bed hold policy indicating the duration that the bed would be held for 4 (R #5, R #20, R #40, and R #44) of 4 (R #5, R #20, R #40, and R #44) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #5 A. Record review of R #5's Progress Notes revealed the following: 1. R #5 was transferred to the hospital on [DATE] for a fall. B. Record review of R #5's medical record revealed no written Bed Hold Policy Notice. R #20 C. Record review of R #20's Medical Record revealed the following: 1) R #44 was sent to the hospital on [DATE]. 2) No written Bed Hold Policy Notice was found. R #40 D. Record review of R #40's Progress Notes revealed the following: 1. R#40 was transferred to the hospital on [DATE] for high heart rate. E.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 1 for (R #7) of 4 (R #7, R #19, R #196, and R #197) residents observed during medication administration, when RN #1 held R #7's blood pressure medication without specific parameters (numerical or other measurable factor) from the medical provider. This deficient practice could likely lead to the resident having adverse (unwanted, harmful, or abnormal result) side effects or not receiving the desired therapeutic effect of the medication due to it not being administered. The findings are: A. On 03/10/23 at 8:40 AM, during observation of medication pass and interview, it was observed RN #1 did not administer Metoprolol Succinate (high blood pressure medication) ER (abbreviation for extended released meaning medication is released slowly over time) 50 MG. RN #1 stated she was holding the medication because R #7's blood pressure is 100/57 (number for blood pressure reading) B. Record review of R #7's Physician's orders revealed: Order Date 02/14/23; Metoprolol Succinate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to ensure activities were implemented for 3 (R #1, R #12 and R # 246) of 3 (R #1, R #12, and R # 246) residents reviewed for activities. This deficient practice could likely cause boredom, isolation, anxiousness and feeling helpless. The findings are: R #1 A. On 03/08/23 at 9:02 AM, during an interview, R #1 stated he wants to participate in activities but is not aware of any. R #1 did not state he refused activities. B. On 03/08/23 at 2:44 PM, during an interview with Social Services Assistant (SSA), she revealed that she tried to encourage R #1 to participate in activities, but he declines. SSA was asked if she documented R #1's refusals, she stated she had not documented the refusals. R #12 C. Record review of R #12's Care Plan dated 01/30/23 revealed the following: [Name of R #12] expects to have a short-term stay at this facility for rehab (rehabilitation). prefers independent activity . Activities will stop in to ensure I am content with my independent social and recreational contacts. D. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The following is a recite from a complaint survey on 10-31-22. Based on record review and interview, the facility failed to ensure call-lights were answered when a resident needed assistance for 3 (R #2, R #46 and R #247) of 3 (R #2, R #46 and R #247) residents reviewed for call-lights. This deficient practice could result in the residents' needs not being met, leaving them at risk for incontinence (lack of voluntary control over urination or defecation) and falls. The findings are: R #2 A. On 03/08/23 at 9:21 AM, during an interview, R #2 revealed that it takes about 30 minutes for staff to respond to his call light B. Record review of R #2's face sheet revealed an admission date of 02/20/23. C. Record review of R #2's MDS dated [DATE] revealed a BIMS (The Brief Interview for Mental Status is a structured evaluation aimed at evaluating aspects of cognition in elderly patients) score of 14 (Scores closer to 0 indicate severe cognitive impact and scores closer to 15 indicate an intact cognitive response). D.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to help maintain acceptable parameters of nutritional status, such as usual body weight for 1 (R #20) of 1 (R #20) residents sampled for nutrition, when they failed to conduct weekly weights for R #20 who had: a. a weight loss, b. physicians' orders to weigh weekly, and c. facility policy to weigh weekly. This deficient practice could likely result in residents losing weight without the facility being aware causing physical and mental health issues. The findings are: A. Record review of R #20's Care Plan dated 01/29/23 revealed the following: 1. - [name of R #20] has a potential nutritional problem r/t (related to) weakness and pain, at low BMI (Body mass index) and wound healing needs; had unplanned weight loss prior to admission. -Monitor/record/report to MD (Medical Doctor) PRN (as needed) s/sx (signs and symptoms) of malnutrition (lack of proper nutrition): . significant weight loss: 3 lbs (pounds) in 1 week, > (greater) 5% in 1 month, > 7.5% in 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide pain management for 1 (R #46) of 2 (R #1 and R #46) residents reviewed for pain. Having a delay in delivery and administration of needed pain medication for R #46. This deficient practice likely resulted in residents experiencing unnecessary pain. The findings are: A. On 03/10/23 at 11:34 AM, during an interview, R #46 revealed she was not given her pain medications for several days after her admission when she was in pain. B. Record review of R #46's Electronic Medical Records (EMR) revealed: 1. admission [DATE] from [name of local hospital] Alert and Oriented x (times) 4 (someone who is alert and oriented to person, place, time and event), able to make needs known, .admitted for post -op (operation) right hip fracture care, to receive PT (Physical therapy), OT (Occupational therapy), and management of pain. 2. A BIMS (The Brief Interview for Mental Status is a structured evaluation aimed at evaluating aspects of cognition in elderly patients)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure that nurse aides are able to demonstrate competency in skills and techniques necessary to care for residents' needs for 3 (CNA #11, CNA #12, and CNA #13) of 3 (CNA #11, CNA #12, and CNA #13) CNAs randomly sampled for competency. This deficient practice could likely result in staff working who are not competent to give care to residents. The findings are: A. Record review of CNA #11's personnel records revealed: 1) No CNA competency evaluation completed. B. Record review of CNA #12's personnel records revealed: 1) No CNA competency evaluation completed. C. Record review of CNA #13's personnel records revealed: 1) No CNA competency evaluation completed. D. On 03/14/23 at 11:22 AM, during an interview the Human Resources confirmed that the facility did not have CNA competencies for CNA #11, CNA #12, and CNA #13.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure that the medication error rate was 5% or less for 2 (R #7 and R #196) of 4 (R #7, R #19, R #196, and R #197) residents observed during medication pass, when 1. R #7's blood pressure medication was held, and 2. Physician's orders were not followed for R #7 and R #196 medication administration. This deficient practice could likely result in residents not receiving the desired therapeutic effect and exposing residents to a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: R #7 A. On 03/10/23 at 8:40 AM, during observation of medication pass and interview, it was observed RN #1 did not administer Metoprolol Succinate (high blood pressure medication) ER (abbreviation for extended released meaning medication is released slowly over time) 50 MG (dosage of medication). RN #1 stated she was holding the medication because R #7's blood pressure is 100/57 (number for blood pressure reading). B. Record review of R #7's Physician's orders revealed: Order Date 02/14/23;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to ensure that residents are free of any significant medication errors for 1 (R #1) of 1 (R #1) residents reviewed for receiving medications, when they failed to administer medication per prescribers orders. This deficient practice could likely lead to the resident having adverse (unwanted, harmful, or abnormal result) side effects or not receiving the desired therapeutic effect of the medication due to it not being administered as prescribed. The findings are: A. Record review of R #1's Physician's orders revealed: Order Date 01/24/23; Norco (name brand of medication) 10-325 MG (strength of medication), Hydrocodone-Acetaminophen (generic name of combination medication used to relieve moderate to severe pain) Give 10 mg by mouth every 8 hours as needed for pain PS (abbreviation for pain scale) 5-10 (numbers on pain scale 1-10 indicating moderate to severe pain). B. Record review of R #1's Physician's orders revealed: Order Date 01/24/23; Tylenol (name brand of medication) 325 MG (strength of medication), Acetaminophen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately document resident's records for 2 (R #1 and R #2) of 2 (R #1 and R #2) residents when they failed to document: 1. The administration of pain medication on R #1's Medication Administration Record (MAR) 2. R #2's bruising related to his anticoagulant medication (medication to reduce coagulation of blood) on the MAR. This deficient practice could likely result in staff being unaware of resident's current conditions resulting in injury. The findings are: R #1 A. Record review of R#1's Controlled Drug Record for Hydrocodone-Acetaminophen (combination medication is used to relieve moderate to severe pain) 10-325 mg (dosage of medication) revealed: 1. Medication was signed out on Controlled Drug Record as 02/07/23 at 3:05 AM. Upon further review the date of 02/07/23 was entered in error and medication was administered on 02/08/23 at 3:01 AM (according to the MAR below). 2. Medication was signed out on Controlled Drug Record on 02/13/23 at 9:00 AM. 3. Medication was signed out on Controlled Drug Record on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that each resident received or was offered Pneumococcal (a bacteria that causes pneumonia infection of the respiratory tract) and Influenza (flu: disease caused by virus infecting the respiratory tract) for 3 for (R #1, R #28, and R #246) of 5 (R #1, R #20, R #28, R #40, and R #246) residents reviewed for immunizations. This deficient practice could likely lead to residents contracting respiratory infections and could result in the spread of infection to other residents. The findings are: R #1 A. Record review of R #1's Electronic Medical Record (EMR) revealed 1. Consent form indicating the resident wanted the flu vaccine. 2. No documentation found in the EMR to indicate that resident received the flu vaccine. R #28 B. Record review of R #28's EMR revealed no documentation the flu vaccine was given or offered. R #246 C. Record review of R #246's EMR revealed no documentation the pneumococcal vaccine was given or offered. D. On 03/13/23 at 4:11 PM, during an interview, the Nurse Consultant confirmed that R #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-14 · tag F0941 — pattern
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that nursing staff have completed the mandatory Effective Communication training for 6 (CNA #11, CNA #12, CNA #13, LPN #11, LPN #12 and LPN #13) of 6 (CNA #11, CNA #12, CNA #13, LPN #11, LPN #12 and LPN #13) staff randomly sampled for staffing. This deficient practice could likely result in staff being unable to inform residents of their total health status and to provide notice of rights and services. The findings are: A. Record review of CNA #11's Online Training Transcript revealed: 1) No Effective Communication training completed. B. Record review of CNA #12's Online Training Transcript revealed: 1) No Effective Communication training completed. C. Record review of CNA #13's Online Training Transcript revealed: 1) No Effective Communication training completed. D. Record review of LPN #11's Online Training Transcript revealed: 1) No Effective Communication training completed. E. Record review of LPN #12's Online Training Transcript revealed: 1) No Effective Communication training completed. F. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-14 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive assessment was completed within 14 days of admission for 1 (R #246) of 1 (R #246) resident sampled for activities. This deficient practice could likely lead to the residents' preferences and needs not being met. The findings are: A. Record review of R #246's admission Record revealed an admission date of 02/23/23. B. Record review of R #246's MDS dated [DATE] revealed it was not complete. C. On 03/09/23 at 1:52 PM, during an interview, the MDS Coordinator confirmed that the admission MDS for R #246 was not completed within 14 days of admission.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to have the attending physician document in the resident's medical record his or her rationale for not changing the medication that was identified for Gradual Dose Reduction (GDR) by the monthly Pharmacy Review for 1 (R #28) of 6 (R #5, R #20, R #28, R #31, R #42, and R #46) resident sampled for unnecessary medications. The facility failed to provide documentation of the physician's rationale to keep R #28's Citalopram (used to treat depression) dose unchanged after the pharmacy review recommended a GDR. This deficient practice could likely result in residents receiving higher doses of medication than is needed. The findings are: A. Record review of R #28 Pharmacy Review for February 2023 revealed the following: 1. A recommendation for a GDR Citalopram. 2. The provider checked a box Resident with good response maintain the current dose. 3. Important: Please add resident specific documentation to support the above action or check below if information was added to physician progress notes . No documentation after. B. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that residents were treated with respect and dignity for 2 (R #48 and R #205) of 2 (R #48 and R #205) residents randomly sampled for dignity, when the facility failed to: 1. Knock on R #48's door before entering their room. 2. Place a dignity cover (a cover that conceals fluid in the drainage bag to improve patient dignity) on R #48's catheter bag. 3. Change R #205's clothing after she spilled food on her hospital gown at mealtime. If the facility is not treating residents with respect and dignity, then residents are likely to feel embarrassed and that their feelings/preferences are unimportant to facility staff. The findings are: R #48 A. On 12/15/21 at 2:16 PM, during an observation in R #48's room, the Wound Care Nurse did not knock on R #48's door before entering the room. B. On 12/16/21 at 2:30 PM, during an interview with the Wound Care Nurse, she confirmed that she should have knocked on R #48's door before entering. C. On 12/15/21 at 2:16 PM, during an observation in R # 48's room, R #48's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-21 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide reasonable accommodations of residents needs and preferences for 2 (R #109 and R #204) of 2 (R #109 and R #204) residents reviewed during random observation when the facility failed to have the call lights (a device used by a patient to signal his/her need for assistance from staff) accessible for residents. This deficient practice could likely result in residents feeling that their preferences are unimportant and could likely results in residents being unable to call for assistance while they need help. The findings are: R # 109 A. On 12/20/21 at 11:07 AM, an observation of R #109's room revealed resident was sitting in his wheelchair, his call light was attached to a pillowcase, the pillow was on top of his bed upside down away from R #109's access. B. Record review of R #109's Nurses Notes revealed diagnosis of weakness. C. On 12/20/21 at 11:07 AM, during an interview CNA #3 confirmed that R #109 did not have access to his call light. R #204 D. On 12/15/21 at 10:04 AM, during an interview, R #204…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-12-21 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to include necessary care/treatment, and services with goals in the baseline care plan for 3 (R #101, R #107, and R #206) of 3 (R #101, R #107, and R #206) residents reviewed for baseline care plans, when the facility failed to initiate a baseline care for: 1. R #101's ADL's (Activities of Daily Living), 2. R #107's Insulin (a protein hormone that is used as a medication to treat high blood glucose) 3. R #206's Activities, Lorazepam (Sedative, it can treat seizure disorders, such as epilepsy. It can also be used before surgery and medical procedures to relieve anxiety), Risperidone (Antipsychotic, it can treat schizophrenia, bipolar disorder, and irritability caused by autism) and Enoxaparin Sodium Solution (an anticoagulant that helps prevent the formation of blood clots). This deficient practice could likely result in residents not receiving the care and services need to obtain their highest quality of life. The findings are: R #101 A. Record Review of R #101's Face Sheet revealed admission date of 12/17/21. B. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-21 · tag F0660 — pattern
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and implement an effective discharge planning process that had resident's discharge goals for 3 (R #105, R #109 and R #206) of 3 (R #105, R#109 and R #206) residents reviewed for discharge planning. This deficient practice has the potential to complicate or prevent smooth and safe transitions from the facility to the residents' post-discharge settings. The findings are: R #105 A. Record review of R #105's Face Sheet revealed admission date of 11/28/21. B. Record review of R #105's Progress Notes revealed no documentation on a Discharge Plan. C. Record review of R #105's Care Plan revealed, no Discharge Plan. D. On 12/20/21 at 2:43 PM, during an interview, the Director of Clinical Services confirmed that no Discharge Plan was in place for R #105. R #109 E. Record review of R #101's Face Sheet revealed admission date of 12/17/21. F. Record review of R #101's Nurses Notes revealed no discharge documentation was found. G. Record review of R #101's Care Plan revealed no documentation for discharge was found. H. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-21 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to keep residents free from unnecessary psychotropic medications for 1 (R #206) of 1 (R #206) resident sampled for unnecessary medications, when they: 1. Failed to have an end date for R #206's PRN (as needed) psychotropic (medication affecting the mind, emotions and behaviors) medication Lorazepam (medication used to treat anxiety), 2. Prescribe Risperidone (an antipsychotic drug used to treat certain mental/mood disorders (such as schizophrenia, and bipolar disorder) with the incorrect diagnosis of depression, 3. Failed to obtain consent for using anti-anxiety (medication to treat anxiety) and antidepressant (medication to treat depression) medications until 7 days after the treatment was initiated (12/08/21) and 4. Failed to perform AIMS (Abnormal Involuntary movement scale) (Clinical rated scale to assess severity of facial movements and body movements after use of psychotropic medications) assessment after administering medication Risperidone. These deficient practices could likely result in resident receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-12-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to properly store medications for residents on the Unit One.(residents were identified by the resident matrix provided by the Administrator on [DATE]) when they failed to: 1. Date open medication bottles, and 2. Have medications inside of the treatment cart close to open packages of Medihoney (medication to decrease bacterial growth within the wound) and Hydrofera (used for wound protection and prevent bacteria and yeast growth) . This deficient practice could likely result in residents obtaining medications not properly stored, or expired, resulting in adverse side effects. The findings are: A. On [DATE] at 3:30 PM, during an observation of Unit One's medication cart revealed the following: 1. Hydrolyzed liquid protein (supplement used to provide individuals with additional protein) bottle open with no date. The medication was rubbed all over outside of the bottle. B. On [DATE] at 3:35 PM, during an observation of Unit One's treatment/wound care cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure that food items in the pantry are labeled and dated, and 2. Keep the deep freezer's floor clean and free from clutter. These deficient practices could lead to foodborne illnesses that could affect all 37 residents in the facility (residents were identified on the census list provided by the Administrator on 12/15/21) who eat food prepared in the kitchen. The findings are: Pantry A. On 12/15/21 at 10:07 AM, an observation of the Kitchen revealed the following open items with no expiration or use by date: 1. One package of Beef flavor gravy. 2. One package of instant mash potatoes. 3. Two packages of vanilla pudding. 4. One package of Almonds. 5. Three bags marshmallows. 6. One package of raisins. 7. Three packages of jello mix. 8. Two packages of cake mix. 9. One package of biscuit mix. 10. One bag of macaroni. Deep Freezer B. On 12/15/21 at 10:07 AM, during an observation of the kitchen revealed the floor in the deep freezer had food particals/paper and in need of being swept and mopped. C. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-21 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide an opportunity for residents to form a resident council for 2 (R #107 and R #211) of 25 residents (residents were identified by the documents provided by the Administrator on 12/15/21) randomly sampled for resident council. This deficient practice could likely affect residents that want to participate in a resident council meeting and express their concerns or grievances. The findings are: A. Record review of the document provided by the Administrator no date and no title revealed the following: Because we are a short-stay facility and our average length of stay is below 20 days most months, the facility does not have a Resident Council President. B. On 12/17/21 at 11:30 AM, during an interview with the Administrator stated, Our admission team is in charge of providing an end of stay questionnaire to the residents about their experience and stay in this facility, but we have not been very consistent with the questionnaires. Facility used end of stay questionnaires to provide an opportunity for resident's council,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing activities program designed to meet the interests and well-being of residents for 1 (R #206) of 1 (R #206) resident randomly sampled for activities, by not providing meaningful individualized activities based upon residents' interests. If residents are not provided or encouraged to attend/participate in activities that meet their interests, are enjoyable, and enhance their social and emotional well-being, then they are likely to experience an increase in boredom, isolation, and depression. The findings are: A. On 12/15/21 at 10:52 AM, during an observation, R #206 was observed in his room sitting in his wheelchair. B. On 12/15/21 at 10:53 AM, during an interview R #206 stated since the day of admission the facility only offered him to play Bingo once, no other activities being offered. C. Record review of R #206's admission records revealed he was admitted to the facility on [DATE]. D. Record review of R #206's Progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide proper care for pressure wounds (injury to skin and underlying tissue resulting from prolonged pressure on the skin) for 1 (R #152) of 1 (R #152) resident sampled for pressure wounds, when they failed to follow proper infection control practices while performing wound care for R #152's pressure wound. This deficient practice could likely result in the spread of bacteria and could cause residents to develop infections. The findings are: A. Record review of R #152's Physicians Order revealed the following: 1. 12/20/21 . Cleanse wound with normal saline (solution used to clean wounds) and 4x4 gauze (soft and absorbent pads for wound cleaning) apply Medihoney (medication to decrease bacterial growth within the wound) to wound base and cover with dressing daily. B. On 12/20/21 at 1:07 PM, during an observation of wound care for R #152 revealed the following issues: 1. Wound Care Nurse (WCN) performed pericare (cleaning the private area) and wiped resident's bowel movement (stool pass). She (WCN) failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide the necessary care to effectively manage pain for 1 (R #152) of 1 (R #152) resident sampled for pain management, when they failed to manage R #152's pain properly before performing wound care. Failure to assess and treat pain could likely result in residents experiencing unnecessary increased discomfort. The findings are: A. On 12/20/21 at 1:07 PM, during an observation of wound care for R #152's pressure wound (injury to the skin resulting from prolonged pressure on the skin) expressed high level of pain and discomfort to her hip and wound to the coccyx (bone at the base of spine) area, stating I am hurting, I can not take this pain anymore, why is taking so long to finish this wound care? She complained of pain to the wound site while the Wound Care Nurse (WCN) was cleaning the area with normal saline (solution used to clean wounds) and gauze (soft and absorbent pads for wound cleaning). R #152 was observed moaning, grimacing (facial expression that usually suggests pain) and crying while she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure documents in resident record was complete and accurate for 1 (R #205) of 15 (R #35, R #40, R #48, R #50, R #105, R #106, R #151, R #152, R #153, R #154, R #167, R #205, R #206, R #207 and R #208) residents reviewed for Advanced Directives (legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity [physical or mental inability to do something or to manage one's affairs]) . This deficient practice could likely result in staff not knowing the status of resident's medical intervention wishes resulting in a delay or lack of care for residents. The finding is: A. Record review of R #205's Medical Orders for Scope of Treatment (MOST) form (legal document detailing the wishes of medical intervention [action that alters the course of a disease, injury, or condition by initiating a treatment or performing a procedure] during an emergency) dated 12/16/21 revealed the Signature of Physician section was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-07-02 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to provide a homelike environment for all 46 residents. Residents were identified by the resident matrix provided by the Administrator on 06/25/24, when they failed to replace the light bulbs in the dining room. If residents do not have a homelike environment, they could likely become depressed and anxious and feel not valued. The findings are: A. On 06/25/24 at 11:15 AM, an observation of the dining room revealed the following: 1. The first ceiling circular hanging light had three (3) light bulbs burnt out and one flickering. 2. The second ceiling circular light had four (4) light bulbs burnt out. 3. The circular hanging light of the bistro close to the hallway had one light bulb burnt out. 4. The circular hanging middle light had one light bulb burnt out. B. On 06/27/24 at 1:42 PM, during an interview with the Administrator revealed the following: 1. She confirmed the light bulbs in the dining room were out/off. 2. She stated there is an order for them to be replaced in the next couple of days (no date provided).

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to OPCO SKILLED MANAGEMENT — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.3+0.7 vs chain
Health inspection 3 of 52.2+0.8 vs chain
Staffing 3 of 51.7+1.3 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 65 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Bluebird Wellness And RehabilitationSaint Louis, MO 1 of 5Brentwood Place ThreeDallas, TX 1 of 5Broadway Nursing & RehabilitationSan Antonio, TX 1 of 5Cameron Nursing CenterCameron, MO 1 of 5Carmel Hills Wellness & RehabilitationIndependence, MO 1 of 5Casa Arena Healthcare LLCAlamogordo, NM 1 of 5Casa Maria HealthcareRoswell, NM 1 of 5Forest Park Nursing & RehabilitationDallas, TX 1 of 5Fort Worth Wellness & RehabilitationFort Worth, TX 1 of 5Glenview Wellness & RehabilitationNorth Richland Hills, TX 1 of 5Highland Pines Nursing HomeLongview, TX 1 of 5Ivy Creek Wellness & RehabilitationWaco, TX 1 of 5Las Cruces Village Nursing & Rehabilitation LLCLas Cruces, NM 1 of 5Magnolia Wellness CenterSaint Louis, MO 1 of 5Maple Grove Wellness & RehabilitationFenton, MO 1 of 5Mineola Gardens Wellness & RehabilitationMineola, TX 1 of 5Pine Grove ManorSaint Louis, MO 1 of 5Rehab Of Kansas City SouthKansas City, MO 1 of 5The Hillcrest Of North DallasDallas, TX 1 of 5West Side Campus Of CareWhite Settlement, TX 1 of 5Willow Ridge Wellness & RehabilitationFort Worth, TX 1 of 5Willowcreek Wellness & RehabilitationFlorissant, MO 2 of 5Arbor Lake Nursing & Rehabilitation, LLCFort Worth, TX 2 of 5Aztec HealthcareAztec, NM 2 of 5Betty Dare Wellness & Rehabilitation LLCAlamogordo, NM 2 of 5Blue Springs Wellness & RehabilitationBlue Springs, MO 2 of 5Cypress Springs Wellness & RehabilitationMount Vernon, TX 2 of 5Fiesta Park Wellness & RehabilitationAlbuquerque, NM 2 of 5Hilltop At Blue River, TheKansas City, MO 2 of 5La Vida Buena HealthcareLas Vegas, NM 2 of 5Los Alamos Wellness & RehabilitationLos Alamos, NM 2 of 5McGregor Wellness & RehabilitationMc Gregor, TX 2 of 5Monarch Springs Wellness & RehabilitationUniversity City, MO 2 of 5Northrise Wellness & RehabilitationLas Cruces, NM 2 of 5Prescott Valley Nursing & RehabilitationPrescott Valley, AZ 2 of 5Prescott Village Nursing & RehabilitationPrescott, AZ 2 of 5Rehabilitation Center Of Independence, TheIndependence, MO 2 of 5San Antonio Wellness & RehabilitationSan Antonio, TX 2 of 5Skyline Nursing CenterDallas, TX 2 of 5Sunny Springs Nursing & RehabSulphur Springs, TX

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Investor-owned

CMS ownership filings flag an owner of this facility as an investment firm. That’s a fact worth knowing about who ultimately profits from the home. Read the inspection and staffing record above on its own merits.

  • LC HEALTHCARE HOLDINGS LLC — investment firm · 100.00% share · 5% Or Greater Direct Ownership Interest

Source: CMS SNF ownership filings (PECOS). These flags are self-reported and undercount — federal auditors (GAO) and researchers find CMS captures only a fraction of true private-equity and REIT ties, so the absence of a flag on other homes is not proof they lack investor owners. How investor ownership affects care →

Owner / managerTypeRoleShareSince
LC HEALTHCARE HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 05/01/2024
GURROCKS TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2024
LC HCP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2024
ZEES K TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2024
SBD TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNFsince 05/01/2024
ZAFFIG REALTY TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; TRUSTEE OF THE SNFsince 05/01/2024
GARETZ, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 05/01/2024
ROACH, JENNIFERIndividualW-2 MANAGING EMPLOYEE; ADP OF THE SNFsince 05/01/2024
DAVIDOVICH, NIVIndividualTRUSTEE OF THE SNFsince 05/01/2024
HAGINS, ELIZABETHIndividualTRUSTEE OF THE SNFsince 05/01/2024
MINDLE, ADAMIndividualTRUSTEE OF THE SNFsince 05/01/2024
STERNSHEIN, JENNIFERIndividualTRUSTEE OF THE SNFsince 05/01/2024
STOLARCZYK, LISAIndividualADP OF THE SNFsince 12/05/2024

CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-2.7%
Operating marginrevenue minus expenses
$1.3M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 4%Medicare 50%Other / private 47%

This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$554per resident / day
operating cost
$16,834per month
≈ monthly operating cost
$539per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325132. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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