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Oakwood Health And Rehab Center

1613 Oakwood Street, Bedford, VA 24523 · For profit - Corporation · 111 certified beds · (540) 425-7800 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Mar 20261 immediate-jeopardy citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1613 Oakwood St · (540) 586-4723 · Call to confirm hours
Pharmacy
1515 Longwood Ave · (540) 586-3785 · Call to confirm hours
Grocery
Food Lion0.6 mi
1515 Longwood Ave · (540) 586-3867 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1516 Oakwood St · (540) 586-9564

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.3%14.9%15.4%better
Long-stay residents who lose too much weight10.1%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%1.6%2.0%better
Long-stay residents with depressive symptoms15.6%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.8%3.6%3.3%worse
Long-stay residents whose ability to walk worsened9.7%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.6%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine97.4%94.0%95.3%typical
Long-stay residents with pressure ulcers3.7%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control14.4%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table18.5%14.2%17.1%typical
Short-stay residents who newly got an antipsychotic medication3.2%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine74.8%73.6%79.4%typical
Short-stay residents rehospitalized after admission14.9%22.3%22.6%better
Short-stay residents with an outpatient ER visit10.5%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days0.701.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.811.481.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 287 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.0%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
70.3%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 70.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 172 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.0%CMS range 50.8–62.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 7.0–12.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge72.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge67.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting85.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.9–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.93
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.28
Total nurse hours/ resident / day
0.48
RN hoursweekends
57.6%
Total nursing turnover
52.9%
RN turnover

How full it usually is: this home is certified for 111 beds and averages 105.6 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.38 on weekdays — 10% thinner on weekends. RN hours go from 0.59 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2023-07-26)
24
at the previous standard inspection (2022-05-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 14 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-10-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to follow professional standards of care for one of twelve residents in the survey sample (Resident #1). Facility staff failed to clarify with the provider a new order to administer 100 units of short-acting insulin at each meal, when Resident #1 was intended to receive 20 units with meals. Resident #1 received a total of 200 units of short-acting insulin in a 4-hour period leading to life-threatening hypoglycemia, requiring hospitalization in the intensive care unit for treatment of the insulin overdose (serious harm). Immediate jeopardy was identified from 10/14/23 through 10/19/23 related to this deficiency. The findings include: Resident #1 (R1) was admitted to the facility with diagnoses that included cardiac valve infection, obesity, type 2 diabetes, cerebral infarction, chronic respiratory failure, liver cirrhosis, bacteremia, anemia, spleen infarction, hypertension and atrial fibrillation. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2023-10-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to ensure one of twelve residents in the survey sample (Resident #1) was free from a significant medication error. Facility staff entered an erroneous order to administer an 100-unit dose of short-acting insulin with meals, when Resident #1 was intended to get 20 units with meals. Resident #1 (R1) was administered a total of 200 units of short-acting insulin in a 4-hour period based upon this order, leading to life-threatening hypoglycemia (low blood sugar) requiring immediate treatment of the insulin overdose and subsequent hospitalization in the intensive care unit (serious harm). Immediate jeopardy was identified from 10/14/23 through 10/19/23 related to this deficiency. The findings include: Resident #1 was admitted to the facility with diagnoses that included cardiac valve infection, obesity, type 2 diabetes, cerebral infarction, chronic respiratory failure, liver cirrhosis, bacteremia, anemia, spleen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Immediate jeopardy · L2022-05-19 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, family interview, staff interview, observation, and clinical record review, the facility staff failed to provide sufficient nursing staff to ensure care and services were provided to maintain the highest practicable well-being for 11 of 22 residents in the survey sample, residing on three of three floors, Residents #188, #73, #80, #238, #11, #20, #62, #51, #35, #47, and #9. Resident #188 did not receive pain medication as ordered, which was identified as harm. Call bells were not answered in a timely manner as evidenced by resident and family interviews, and as documented in the resident council meeting minutes. Eight residents did not receive skin and/or wound care evaluations, Residents #73, #80, #238, #11, #20, #62, #51, and #35. Two residents who were identified as wandering were not provided supervision, Resident #9 and #47. The facility staff had a med error rate of 81.48% on the second floor due to late medications. On 05/12/2022 at 11:07 a.m. after consultation with the State…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-05-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and clinical record review, the facility staff failed to provide effective pain management for one of 22 residents, Resident #188. Resident #188 reported on two separate occasions, her pain medication was delayed and/or not available for administration resulting in extreme pain greater than ten (on a scale of 1-10) and through the roof. This is harm. The findings were: Resident #188 was admitted to the facility with the following diagnoses, including but not limited to: Displaced bimalleolar fracture of right lower leg, hypo-osmolality and hyponatremia, osteoarthritis, hypertension, hypothyroidism, and cerebral infarction. Due to Resident #188's recent admission there was no MDS (minimum data set) assessment completed. The admission nursing note dated 05/06/2022 did not discuss Resident #188's cognitive status. Resident #188 was interviewed during the initial tour of the facility on 05/10/2022 at approximately 11:15 a.m., and was alert, and oriented to her name, place and situation. Resident #188 was asked about care at the facility. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to complete a thorough investigation of an alleged violation (resident elopement) for one of six residents in the survey sample (Resident #1). The findings include:On 3/17/2026 a review of Resident #1 clinical record was conducted. Resident #1 had a diagnosis of Dementia and the Minimum Data Set (MDS), dated [DATE], assessed Resident #1 with severely impaired cognition. A facility incident form dated 2/11/2025 documented staff witnessed Resident #1 go out the exit door on the evening of 2/11/2025. Staff spreading salt on the sidewalks observed Resident #1 going down the ramp and advised staff in the parking lot. The resident was assisted by staff back into the building and was assessed by nursing with no injuries. The facility's investigation dated 2/19/2025 documented the door alarm was sounding as the resident exited the building and the resident had on a functional wander prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for one of six residents in the survey sample (Resident #2).The findings include:Resident #2's closed clinical record did not include two physician progress notes and documented an inaccurate date/time on the resident's discharge summary.Resident #2 (R2) was admitted to the facility with diagnoses that included severe COPD (chronic obstructive pulmonary disease), anemia, non-infectious systemic inflammatory response syndrome, hypomagnesemia, chronic pain, lung nodule, acute and chronic respiratory failure, osteoporosis, emphysema, history of thyrotoxicosis, non-ischemic myocardial injury, anxiety and hypothyroidism. The minimum data set (MDS) dated [DATE] assessed R2 as cognitively intact.On 3/17/25 at 3:45 p.m., the nurse practitioner (NP) was interviewed about assessment of R2. The NP stated that he assessed the resident several times during her stay. Review of R2's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a baseline care plan for one of 3 residents in the survey sample. Resident #3 (R3) did not have an accurate or timely baseline care plan for immediate care. The Findings Include: Diagnoses for R3 included: Coronary artery disease, end stage renal disease with dialysis (ESRD), hypertension, anxiety, chronic pain, neuropathy, and ischemia. The most current MDS (minimum data set) was a discharge assessment with an ARD (assessment reference date) of 10/15/23. R3 was assessed with a cognitive score of 12 out of 15, indicating cognitively intact. Review of R3's clinical record indicated R3 was admitted to the facility on [DATE]. The admission Evaluation was reviewed and documented R3's full assessment was not completed until 10/14/23 (4 days after admission). The baseline care plan (also a part of the admission Evaluation) was reviewed and did not show that a care plan was initiated for code status, pain, skin integrity, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon staff interview and clinical record review, the facility staff failed to follow physician orders for one of twelve residents in the survey sample (Resident #1). The findings include: Resident #1's physician order for blood sugar checks before meals and at bedtime were not implemented as ordered for four days. Resident #1 (R1) was admitted to the facility with diagnoses that included cardiac valve infection, obesity, type 2 diabetes, cerebral infarction, chronic respiratory failure, liver cirrhosis, bacteremia, anemia, spleen infarction, hypertension and atrial fibrillation. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact. R1's clinical record documented a physician's order with a start date of 10/12/23 for blood sugar checks to be obtained each day before meals and at bedtime. R1's medication administration record (MAR) for October 2023 had no order listed regarding blood sugar checks before meals and at bedtime. Nursing notes documented blood sugar checks on 10/13/23 at 8:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure medications were available for administration for one of twelve residents in the survey sample (Resident #1). The findings include: Doses of Resident #1's medications that included IV (intravenous) ampicillin and IV gentamicin were unavailable for administration. Resident #1 (R1) was admitted to the facility with diagnoses that included cardiac valve infection, obesity, type 2 diabetes, cerebral infarction, chronic respiratory failure, liver cirrhosis, bacteremia, anemia, spleen infarction, hypertension and atrial fibrillation. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact. R1's clinical record documented physician orders with start date of 10/12/23 for the following antibiotic medications. Ampicillin sodium intravenous (IV) solution - use 2 grams intravenously every 4 hours for treatment of infection. Gentamicin in saline solution 1-0.9 mg/ml (milligrams/milliliter) - use 40 mg intravenously…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-07-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, record review, and policy review, the facility failed to ensure the kitchen was maintained in a sanitary manner to prevent potential foodborne illness for 93 out of 94 residents (1 resident was receiving tube feedings). Specifically, the main kitchen freezer was found to have improperly labeled foods in the freezer and three out of four-unit pantry refrigerators were found to be improperly labeled and had expired food items. This failure had the potential to expose residents to expired and/or spoiled food, unknown allergens, and food items that were not in compliance with current dietary orders. Findings include: Review of the undated facility policy titled, Receiving and Storage of Food revealed, Foods shall be received and stored in a manger that complies with safe food handling practices. Food Services, or other designated staff, will maintain clean food storage areas at all times .All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to complete an accurate minimum data set (MDS) for one of twenty-two residents in the survey sample (Resident #19). The findings include: Resident 19's annual MDS dated [DATE] failed to accurately assess the resident's dental problems. Resident #19 (R19) was admitted to the facility with diagnoses that included Alzheimer's disease, major depressive disorder, anxiety, hypothyroidism, schizoaffective mood disorder, dysphagia, congestive heart failure, and gastroesophageal reflux disease. The MDS dated [DATE] assessed R19 as cognitively intact. On 7/24/23 at 11:12 a.m., R19 was interviewed about quality of care/life in the facility. Resident #19 stated her teeth had been in bad shape for a long time. R19 displayed her teeth, revealing that most of her top teeth were missing and the lower front teeth were broken near the gum line with black/dark discoloration on the teeth surfaces. Several bottom teeth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to develop a comprehensive care plan for one of twenty-two residents in the survey sample (Resident #19) The findings include: Resident #19 (R19), assessed with severely impaired vision, had no plan of care regarding blindness/vision impairment. Resident #19 was admitted to the facility with diagnoses that included Alzheimer's disease, major depressive disorder, anxiety, hypothyroidism, schizoaffective mood disorder, dysphagia, congestive heart failure, and gastroesophageal reflux disease. The MDS dated [DATE] assessed R19 as cognitively intact and with severely impaired vision. On 7/24/23 at 11:17 a.m., R19 was interviewed about quality of care/life in the facility. R19 stated that she had poor vision and was only able to see shadows. Resident #19 stated that staff assisted her daily with placing items in familiar places and informing her about the location of needed items. Resident #19's MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to apply a wander prevention device as required in the plan of care for one of twenty-two residents in the survey sample (Resident #25). The findings include: Resident #25 (R25) was admitted to the facility with diagnoses that included adult failure to thrive, atherosclerotic heart disease, hypertension, chronic kidney disease, dementia, psychotic/mood disturbance, anxiety and thrombocytopenia. The minimum data set (MDS) dated [DATE] assessed R25 with severely impaired cognitive skills. R25's comprehensive plan of care (revised 6/20/23) documented that R25 was at risk of wandering/elopement due to disorientation, poor safety awareness, aimless wandering, and a history of attempts to leave the facility. Interventions to maintain safety included, .wander guard on at all times . R25's treatment administration record for July 2023 documented placement of the wander prevention device each shift, and function of the wander…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to ensure medication was available for administration for two of four residents during the medication pass and pour observation (Resident #8 and Resident #89). 1. 2. The Findings Include: 1. Resident #8's (R8) Telmisartan 40 milligrams (given for hypertension) was unavailable for administration as ordered by the physician. During a medication pass and pour observation conducted on 7/25/22 at 8:00 AM, Resident #8 (R8) was scheduled to receive Telmisartan 40 MG at 8AM. Licensed practical nurse (LPN #2) looked into the medication cart and verbalized that the medication was not available to give. LPN #8 then called the pharmacy and relayed that it was stated that the medication would be arriving later in the day. On 7/25/23 at 10:04 AM, LPN #2 was asked when do nurses reorder medications. LPN #2 said that she usually reorders medication when there are 5 pills left to distribute. LPN #2 was then able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Dcited before2023-07-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to ensure a medication error rate of less than five percent. Medication pass observations revealed five errors out of forty-one opportunities, resulting in a 12.2% error rate The Findings Include: 1. Resident #2 (R2) was given the wrong dose of Calcium. During a medication pass and pour observation conducted on 7/25/23 at 8:00 AM, license practical nurse (LPN #2) began pulling medications out of the medication cart for R2 and handing the medications to this surveyor to document. One of the medications pulled from the medication cart was Calcium 600 MG (milligrams) with Vitamin D 5 mcg (micrograms). LPN #1 dispensed the medication into the medication cup and administered to R2. R2's physician's orders were then reviewed to verify accuracy of medications given. There was a physician's order to give Calcium 500 MG/VIT D 400 IU (international units), a combination medication for osteoporosis, which differed from the calcium that had been administered. On 7/25/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-07-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to follow infection control practices regarding hand hygiene during a dressing change for one of twenty-two residents in the survey sample (Resident #25) and on one of two units during the medication pass (unit 2). The findings include: 1. Infection control practices regarding hand hygiene were not followed during a dressing change to Resident #25's foot callous. Resident #25 (R25) was admitted to the facility with diagnoses that included adult failure to thrive, atherosclerotic heart disease, hypertension, chronic kidney disease, dementia, psychotic/mood disturbance, anxiety and thrombocytopenia. The minimum data set (MDS) dated [DATE] assessed R25 with severely impaired cognitive skills. Resident #25's clinical record documented the resident had a callous on the plantar surface of the right foot with a physician's order dated 7/18/23 for Bacitracin and a dry dressing applied to the wound each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-05-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility document review and staff interview, the facility staff failed to employ a qualified dietitian. There had been no registered dietitian employed since 4/15/22 in the facility with a census of 73. The findings include: On 5/10/22 at 11:27 a.m., the dietary manager (other staff #1) was interviewed about qualified nutrition staff in the facility. The dietary manager stated there was currently no registered dietitian (RD) employed at the facility. The dietary manager stated the previous RD had been gone for approximately two to three weeks. Review of the facility's current personnel list (2022) included no identified RD for the facility. On 5/10/22 at 12:39 p.m., the administrator was interviewed about a RD for the facility. The administrator stated the previous RD quit and she was not sure if a new RD had been hired. On 5/11/22 at 8:22 a.m., the administrator stated the RD left about a week or two weeks ago and there was currently no RD for the facility. The administrator stated they were using the providers for nutritional guidance until a RD was hired. On 5/11/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-05-19 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, family interview, clinical record review, and survey findings, the facility staff failed to provide effective administration in a manner to maintain the highest practicable well-being of each resident. The census in the facility was 73. The facility staff failed to employ sufficient nursing staff which resulted in the identification of Immediate Jeopardy. The findings include: A survey was conducted at from 05/10/2022 through 05/19/2022. During the survey deficient practice was identified in the area of quality of care at F684, F686, F689 and pain management at F697. These identified areas of deficient practice were related to the facility not employing sufficient nursing staff. One of these areas resulted in identified harm for one resident in the survey sample for pain management. Additional deficient practice was identified for failure to follow physician orders, failure to provide services to prevent and/or treat pressure ulcers and failure to provide supervision for residents who were identified as wandering. During the survey interviews were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-05-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to implement a Legionella water management program in the facility; failed to follow infection control practices for proper PPE (personal protective equipment) when going in and out of a resident room for one of 22 residents, Resident # 73; and failed to follow infection control practices during a dressing change for one of 22 residents, Resident # 11. 1. The facility failed to implement a Legionella water management program in the facility. 2. Facility staff did not use proper PPE when entering Resident #73's room. There was also no order or care plan in place for droplet precautions for Resident #73. 3. Staff failed to follow infection control practices during a dressing change for Resident # 11. Findings include: 1. The facility's Legionella water management program was reviewed 5/12/22 beginning at 2:20 p.m. The central supply staff presented a test result for the hospital stating that he did not know who was in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, resident interview, and facility document review, the facility staff failed to develop a baseline care plan for three of 22 residents in the survey sample, Resident # 238, # 188, and # 73. 1. Resident # 238 did not a care plan for NASH (non-alcoholic steatohepatitis). 2. Resident # 188 did not have a baseline care plan for pain related to a fractured ankle, and also did not receive a copy of the baseline care plan. 3. Resident # 73 did not have a baseline care plan for droplet precautions. Findings include: 1. Resident # 238 was admitted to the facility with diagnoses to include, but were not limited to: Non-alcoholic steatohepatitis (NASH), asthma, diabetes, and high blood pressure. There was no MDS (minimum data set) information as the resident was newly admitted less than fourteen days. On initial interview 5/10/22 at approximately 1:00 p.m. the resident conversed appropriately and appeared to be extremely cognitive. The clinical record was reviewed 5/10/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan (CCP) for 5 of 22 residents in the survey sample, Residents #62 #51, #6, #70, and #76. Resident #62's CCP did not include a focus areas with goals and interventions for the use of an anticoagulant. Resident #51's CCP did not include a focus area with goals and interventions for hospice care. Resident #6's CCP did not include a focus area with goals and interventions for nutritional/dietary needs. Resident #70's CCP did not include a focus area with goals and interventions for palliative care. Resident #76's CCP did not include a focus area with goals and interventions for mood disorder and behaviors. The findings include: 1. Resident #62 was admitted to the facility with diagnoses that included atrial fibrillation, congestive heart failure, bipolar disorder, above knee amputation, history of fails, hyperkalemia, type 2 diabetes, hypothyroidism, and heart failure. The most recent minimum data set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to follow physician orders for 4 of 22 residents in the survey sample, Residents #6, #62, #188, and #33; and failed to assess and monitor a left hip hematoma for one of 22 in the survey sample, Resident #47. Resident #6 did not have Debrox drops administered as ordered. Resident #62 did not have prophylactic medications administered as ordered. Resident #188 did not have fluid intake monitored for compliance with fluid restriction as ordered. Resident #47 did not have a hematoma monitored. Resident #33 did not have the medication Abilify administered as ordered. The findings include: 1. Resident #6 was admitted to the facility with diagnoses that included chronic pain, dysphasia, peripheral vascular disease, hypertension, congestive heart failure, gastro-esophageal reflux disease (GERD), muscle weakness, and glaucoma. The most recent minimum data set (MDS) dated [DATE] was an annual assessment and assessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to assess and implement interventions for the treatment of pressure ulcers for eight of 22 residents, Resident #73, #80, #238, #20, #62, #51, #11, and #35. Resident #73 was admitted to the facility with a Stage IV pressure ulcer to the sacrum. There was no skin assessment, measurement, or intervention for treatment of the pressure ulcer at the time of admission. Resident #80, #238, #20, #62, and #51, all identified as being at risk for the development of pressure ulcer/skin injury, did not have weekly skin assessments completed. Resident #11 did not have weekly skin assessments completed and the facility staff failed to follow infection control practices during a dressing change. Resident #35 did not have accurate and timely skin assessments for pressure ulcer prevention and the facility failed to adequately monitor and provide ongoing assessments of a facility acquired deep tissue injury.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, family interview, staff interview, and clinical record review, the facility staff failed to ensure supervision and interventions to prevent accidents for two of 22 residents in the survey sample, Resident #47, and #9. The facility failed to provide appropriate footwear and supervision to prevent falls as per the comprehensive care plan for Resident #47. Resident #9, with a non-functioning wander prevention device, eloped from the facility without staff knowledge and/or supervision. Findings include: 1. Resident #47 was admitted to the facility with the following diagnoses, including but not limited to: Alzheimer's disease, diabetes mellitus, hypertension, history of falling and conduct disorder. A quarterly MDS (minimum data set) with an ARD (assessment reference date) of 03/18/2022 assessed Resident #47 as severely impaired with a cognitive summary score of 00. On 05/10/2022 beginning at approximately 11:15 a.m., Resident #47 was observed walking in the hallway on Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility failed to ensure medications were available for administration for two of twenty-two residents in the survey sample, Resident #33 and #62. Resident #33's prescribed medication Abilify was not available resulting in six missed doses. Resident #62's medications for urinary health were not available for administration. The findings include: 1. Resident #33 was admitted to the facility with diagnoses that included multiple sclerosis, hyperlipidemia, insomnia, major depressive disorder, morbid obesity, anxiety, polyneuropathy, hypertension, chronic pain syndrome, overactive bladder and obstructive sleep apnea. The minimum data set (MDS) dated [DATE] assessed Resident #33 as cognitively intact. Resident #33's clinical record documented a physician's order dated 12/15/21 for the medication aripiprazole (Abilify) 100 mg (milligrams) to be administered each day for treatment of major depressive disorder. Resident #33's medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication pass and pour observation, staff interview, and clinical record review, the facility staff failed to ensure a medication error rate of less than five percent. A medication pass and pour observation conducted on 05/10/2022 with 27 opportunities and 22 errors, yielded an medication error rate of 81.48 percent. Findings were: A medication pass and pour observation was conducted on 05/10/2022 beginning at approximately 11:00 a.m. with RN (registered nurse) #2. RN #2 was observed preparing medications for Resident #206. Two of the medication cards had administration instructions from the pharmacy, Prednisone 10 mg- Take with food or milk, and Metoprolol 25 mg- Give with or immediately following meal. Those two medications were given along with six other oral medications and eye drops. The oral medications were not given with food or milk. Also, ordered for Resident #206 was a 4% Lidocaine patch. The patch was not on the medication cart. RN #2 looked on the stock carts on the unit and was unable to locate the correct percentage. She left the floor and returned at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to ensure expired medications were not available for administration; and also failed to date open vials of insulin and stock medications on the medication carts on three of three units. 1. Unit 3 medication carts included open vials of undated insulin and expired insulin. 2. Unit 1 and Unit 2 medication carts included a total of twenty-one house stock medications that were not dated, four vials of insulin open and not dated, and one bottle of expired insulin still in the medication cart and available for administration. Findings include: 1. On 5/10/22 beginning at 2:00 p.m. two medication carts were inspected with licensed practical nurse (LPN) # 2. One cart included three open vials of insulin that were not dated. The second medication cart included 1 vial of open insulin not dated, one vial of insulin dated 11/5/21, and one vial of insulin dated 3/19/22. LPN # 2 was asked about the insulins. LPN # 2 stated Yes, insulin should be dated when open as the 'shelf life' is shorter once the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review and staff interview, the facility staff failed to store resident food in a sanitary manner on three of three nursing units. Expired and/or undated food items were observed in the nourishment refrigerators on unit 1, unit 2 and unit 3. The findings include: On 5/11/22 at 11:19 a.m. the unit 3 nourishment refrigerator was inspected. Stored and available for use were five cartons of milk with use by date of 5/10/22. On 5/11/22 at 11:20 a.m., licensed practical nurse (LPN) #2 was interviewed about the expired milk. LPN #2 stated milk was usually consumed prior to the use by dates and the cartons needed to be discarded. On 5/11/22 at 11:57 a.m., the unit 2 nourishment refrigerator was inspected. Stored and available for use was an opened 16 ounce container of cottage cheese with use by date of 5/7/22. There was a Styrofoam container with a grilled ham/cheese sandwich with no date labeled for Resident #80. There were six cartons of milk with use by date of 5/10/22. On 5/11/22 at 12:00 p.m., LPN #1 was interviewed about the expired and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family interview, staff interview and clinical record review, the facility staff failed to notify the physician and resident representative of an elopement for one of twenty-two residents in the survey sample, Resident #9. Resident #9's family and physician were not notified when the resident was found out of the facility unsupervised. The findings include: Resident #9 was admitted to the facility with diagnoses that included vascular dementia with behavioral disturbance, vitamin D deficiency, major depressive disorder, hypothyroidism, atherosclerotic heart disease, benign prostatic hyperplasia, hypertension and history of COVID-19. The minimum data set (MDS) dated [DATE] assessed Resident #9 with severely impaired cognitive skills. On 5/10/22 at 2:18 p.m., Resident #9's family member was interviewed about quality of care in the facility. The family member stated the resident was found several days ago by hospital staff wandering in the adjacent hospital without supervision. The family member stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility document review, the facility staff failed to implement their abuse policy for one of 22 residents in the survey sample, Resident #51. Facility staff failed to follow the abuse policy to report and investigate an injury of unknown orgin in a timely manner. The findings include: Resident #51 was admitted to the facility with diagnoses that included congestive heart failure, dementia without behavioral disturbance, weakness, hypertension, stage 3 kidney disease, adult failure to thrive, and encounter for palliative care. The most recent minimum data set (MDS) dated [DATE] was the admission assessment and assessed Resident #51 as severely cognitively impaired with a score of 0 out 15. Under Section G - Functional Status, the MDS assessed Resident #51 as requiring extensive assistance with one person physical assistance for dressing, personal hygiene, bed mobility, and toileting; total dependent for bathing; and supervision for eating. On 05/10/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility document review, the facility staff failed to implement their abuse policy for one of 22 residents in the survey sample, Resident #51. Facility staff failed to report an injury of unknown origin to the state agency in a timely manner. The findings include: Resident #51 was admitted to the facility with diagnoses that included congestive heart failure, dementia without behavioral disturbance, weakness, hypertension, stage 3 kidney disease, adult failure to thrive, and encounter for palliative care. The most recent minimum data set (MDS) dated [DATE] was the admission assessment and assessed Resident #51 as severely cognitively impaired with a score of 0 out 15. Under Section G - Functional Status, the MDS assessed Resident #51 as requiring extensive assistance with one person physical assistance for dressing, personal hygiene, bed mobility, and toileting; total dependent for bathing; and supervision for eating. On 05/10/2022 during the initial tour…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to obtain order for the immediate care of Stage IV sacral pressure ulcer for one of 22 residents, Resident #73. Findings were: Resident #73 was admitted to the facility with the following diagnoses including but not limited to: osteoarthritis, hypertension, morbid obesity, acute respiratory failure, diabetes mellitus, and Stage IV Sacral pressure ulcer. Due to her recent admission there was no MDS (minimum data set) assessment. According to her admission assessment dated [DATE], she was oriented to person, place, time, and situation. The clinical record was reviewed on 05/10/2022 at approximately 1:30 p.m. The admission nursing assessment dated [DATE] contained a base line care plan under skin integrity for Pressure Ulcer. Interventions included: Administer treatments as ordered, monitor dressing to ensure it is intact and adhering . The physician orders were reviewed. There were no orders for treatment of a pressure ulcer. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate MDS (minimum data set) assessment for two of 22 residents in the survey sample, Resident # 84 and # 76. 1. Resident # 84, was coded in the electronic medical record (EMR) as discharged to an acute hospital, when the resident actually transferred to another facility. 2. Resident # 76 did not have sections C, D, and Q completed of the MDS. Findings include: 1. Resident # 84 was admitted to the facility with diagnoses to include, but not limited to: acute respiratory failure and high blood pressure. On 5/12/22 at 7:45 a.m. the clinical record was reviewed. A review of the progress notes dated 4/25/22 revealed facility staff faxed copies of medications, and prescriptions to the receiving nursing facility, as well as reporting to the nurse receiving the patient. The notes documented the resident had requested to be transferred to a nursing facility closer to family. The discharge MDS (minimum data set)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to review and revise a comprehensive care plan for one of 22 residents, Resident #47. Resident #47 fell at the facility on 04/01/2022 resulting in a large hematoma to her left hip. Her care plan was not revised to include treatment of the area. Findings were: Resident #47 was admitted to the facility with the following diagnoses, including but not limited to: Alzheimer's disease, diabetes mellitus, hypertension, history of falling and conduct disorder. A quarterly MDS (minimum data set) with an ARD (assessment reference date) of 03/18/2022 assessed Resident #47 as severely impaired with a cognitive summary score of 00. Review of the clinical record beginning on 05/10/2022 revealed that Resident #47 had sustained fall on 04/01/2022 resulting in a large hematoma to her left hip: 4/1/2022 19:09 (7:09 p.m.) .CNA .told writer that pt (patient) fell in hallway w (with)/ herself and np (nurse practitioner). She described it as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family interview, staff interview, facility document review and clinical record review, the facility staff failed to follow professional standards of practice for one of twenty-two residents in the survey sample, Resident #9. Resident #9 eloped from the facility without staff knowledge and/or supervision. Nursing made no record of the incident, documented no assessment of the resident when found, and made no notification to administration, the provider or family about the incident. The findings include: Resident #9 was admitted to the facility with diagnoses that included vascular dementia with behavioral disturbance, vitamin D deficiency, major depressive disorder, hypothyroidism, atherosclerotic heart disease, benign prostatic hyperplasia, hypertension and history of COVID-19. The minimum data set (MDS) dated [DATE] assessed Resident #9 with severely impaired cognitive skills. On 5/10/22 at 2:18 p.m., Resident #9's family member was interviewed about quality of care in the facility. The family member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, clinical record review, and staff interview, the facility staff failed to ensure a complete and accurate record for two of 22 residents in the survey sample, Resident # 80 and # 238. 1. Resident # 80 had weights inaccurately recorded. 2. Resident # 238 did not have a code status documented. Findings include: 1. Resident # 80 was admitted to the facility with diagnoses to include, but not limited to: stroke, peripheral artery disease, high blood pressure, and dysphagia following a stroke. The most recent MDS (minimum data set) was the admission assessment dated [DATE] and had Resident # 80 coded with moderate impairment in cognition with a score of 04 out of 15. The clinical record was reviewed 5/11/22 beginning at 8:00 a.m. The following weights were recored for Resident # 80: 4/27/22 (admission weight)- 204.3 via weight chair. 5/2/22- 254.4 sitting (this weight was crossed out with staff documentation Wrong chart.) 5/2/22- 254.2 via weight chair 5/9/22- 145.4 via weight chair On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-19 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide records of weekly hospice visits as required in the hospice services agreement, for one of 22 residents in the [NAME] sample, Resident #51. The findings include: Resident #51 was admitted to the facility with diagnoses that included congestive heart failure, dementia without behavioral disturbance, weakness, hypertension, stage 3 kidney disease, adult failure to thrive, and encounter for palliative care. The most recent minimum data set (MDS) dated [DATE] was the admission assessment and assessed Resident #51 as severely cognitively impaired with a score of 0 out 15. Under Section O - Special Treatments, Procedures, and Programs, Resident #51 was assessed as receiving Hospice services. Resident #51's electronic health record (EHR) was reviewed on 05/10/22. Observed within the order summary was an order for hospice care dated 04/07/2022. Observed within the miscellaneous section of the EHR were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-02-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interview, and staff interview, the facility staff failed to develop a person centered plan of care to address the residents' use of side rails for four of 21 residents in the survey sample, Residents # 14, 20, 21 and 36. The plan of care for each of the four residents had the same problem, goal, and interventions. The findings include: 1. Resident # 21 in the survey sample was admitted to the facility on [DATE], and most recently readmitted on [DATE] with diagnoses that included cancer, hypertension, diabetes mellitus, hyperlipidemia, and depression. According to the most recent Minimum Data Set (MDS), a Quarterly review with an Assessment Reference Date (ARD) of 12/16/19, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15 out of 15. During the orientation tour at 10:20 a.m. on 2/4/2020, Resident # 21 was observed in street clothes, lying on the bed, sleeping. Both one-quarter bed rails,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility document review, the facility staff failed to ensure an advance directive was signed by the authorized representative for one of 21 residents, Resident #78. Findings include: Resident #78 was admitted to the facility on [DATE]. Diagnoses for this resident included, but were not limited to: history of cancer, coronary artery disease, high blood pressure, pneumonia, and dementia. The most current MDS (minimum data set) was a quarterly review dated 11/21/19. This MDS assessed the resident with a cognitive 4, indicating the resident had severe impairment in daily decision making skills. On 02/05/20 during the clinical record review, Resident #78's advance directive was reviewed. The resident was listed as a DNR (Do Not Resuscitate) in the electronic clinical record. No other information could be located. On 02/05/20 at 1:30 PM, the ADON (assistant director of nursing) was asked for assistance in locating the actual DNR form and any advance directive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility failed to ensure a quarterly MDS (minimum data set) was completed timely for one of 21 Resident's. Resident #2 did not have a quarterly MDS completed within 92 days. The findings Include: Resident #2 was admitted to the facility on [DATE]. Diagnoses for Resident #2 included: Osteoporosis, pain, and anxiety. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 1/30/20. Resident #2 was assessed with a cognitive score of 15 indicating cognitively intact. Review of Resident #2's clinical record indicated Resident #2's comprehensive MDS with an ARD of 9/23/19 was completed on 10/1/19. Further review of Resident #2's MDS's indicated there was not an MDS completed within the 92 days following the comprehensive MDS. Documentation did show a quarterly MDS was created on 1/29/20 with an ARD of 1/30/20 and without a completion date. On 02/06/20 at 8:44 AM, RN #2 (MDS coordinator) was interviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-05-19 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review and staff interview, the facility staff failed to ensure proper function of the dishwasher. The rinse temperature gauge on the main kitchen's dishwasher was in disrepair. The findings include: On 5/10/22 at 11:06 a.m., accompanied by the dietary manager (other staff #1), the kitchen was inspected. Three consecutive run cycles of the kitchen's dishwasher were observed. The rinse gauge during the wash/rinse cycle displayed temperatures of 176, 174 and 168 degrees (F). The dietary manager was interviewed at this time about the gauge and required rinse temperatures. The dietary manager stated the dishwasher was a hot temp machine and the minimum required rinse temperature was 180 degrees. The dietary manager stated she did not know what was going on with the rinse gauge. The dietary manager ran a wash/rinse cycle with a heat strip that indicated water temperatures above 180 degrees during the cycle. The dietary manager stated she did not know why the rinse gauge was not indicating an accurate temperature. On 5/10/22 at 1:23 p.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.8+0.2 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 5 of 53.7+1.3 vs chain
The other 42 homes this chain runs (chain average 1.8★, per CMS)
1 of 5Birch Creek Post Acute & RehabilitationTacoma, WA 1 of 5Bluestone Health And RehabilitationBluefield, WV 1 of 5Brookside Rehab & Nursing CenterWarrenton, VA 1 of 5Carlin Springs Health & RehabilitationArlington, VA 1 of 5Cortland Acres Health and RehabilitationThomas, WV 1 of 5Fair Oaks Health & RehabilitationFairfax, VA 1 of 5Forest Hill Health & RehabilitationRichmond, VA 1 of 5Glenville Health & RehabGlenville, WV 1 of 5Guggenheimer Health And Rehab CenterLynchburg, VA 1 of 5Highland Ridge Rehab CenterDublin, VA 1 of 5Holly Manor Rehab And NursingFarmville, VA 1 of 5Lawrenceville Health & RehabilitationLawrenceville, VA 1 of 5Mountain View Care CenterRipley, WV 1 of 5New Martinsville Health & RehabNew Martinsville, WV 1 of 5Oakhurst Health & RehabilitationFork Union, VA 1 of 5Oakwood SNF LLCMiddle River, MD 1 of 5Rosedale Health & RehabilitationRichmond, VA 1 of 5Shalom Gardens Health & RehabilitationRichmond, VA 1 of 5Spokane Health & RehabilitationSpokane, WA 1 of 5The McKendree Post Acute & RehabilitationHermitage, TN 1 of 5Winchester Health & RehabilitationWinchester, VA 1 of 5Woodard Creek Health & RehabilitationOlympia, WA 2 of 5Alderwood Post Acute & RehabilitationLynnwood, WA 2 of 5Evergreen Health And Rehabilitation CenterWinchester, VA 2 of 5Fairmont Crossing Health And Rehab CenterAmherst, VA 2 of 5Gig Harbor Health And RehabilitationGig Harbor, WA 2 of 5Huntington Health And Rehabilitation CenterHuntington, WV 2 of 5Lakeside Health & RehabilitationRichmond, VA 2 of 5Laurelhurst Post Acute & RehabilitationPortland, OR 2 of 5Lynn Care CenterFront Royal, VA 2 of 5Mt. Tabor Health & RehabilitationPortland, OR 2 of 5Staunton Post Acute & RehabilitationStaunton, VA 2 of 5The Broadview CenterSeattle, WA 3 of 5George Washington Health & RehabilitationAlexandria, VA 3 of 5Salmon Creek Post Acute & RehabilitationVancouver, WA 3 of 5Skyview Springs Rehab And Nursing CenterLuray, VA 3 of 5Summit Health And Rehab CenterLynchburg, VA 3 of 5Tygart Valley Health & RehabilitationBelington, WV 3 of 5Williamsburg Post Acute & RehabilitationWilliamsburg, VA 4 of 5Blue Ridge Therapy ConnectionStuart, VA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BEDFORD SNF HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2021
TIMBERLAKE OPERATIONS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/01/2021
WADE, JOYCEIndividualW-2 MANAGING EMPLOYEEsince 11/01/2021
IDELS, SHIMONIndividualCORPORATE OFFICERsince 11/01/2021
HVH TIMBERLAKE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2021

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.0M
Net patient revenuemost recent cost report
-1.5%
Operating marginrevenue minus expenses
$1.9M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 65%Medicare 16%Other / private 19%

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$389per resident / day
operating cost
$11,837per month
≈ monthly operating cost
$384per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495046. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-07-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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