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Summit Health And Rehab Center

1300 Enterprise Drive, Lynchburg, VA 24502 · For profit - Corporation · 120 certified beds · (434) 845-6045 Medicare & Medicaid certified

Call the home — (434) 845-6045 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent May 2025Behavioral-health or dementia-care citations — no harm found (F0744, F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1300 Enterprise Dr · (434) 845-6045 · Call to confirm hours
Pharmacy
20276 Timberlake Rd · (434) 237-6337 · Call to confirm hours
Grocery
Kroger0.8 mi
7805 Timberlake Rd · (434) 237-5738 · Call to confirm hours
Park
Kids Cove0.7 mi
1 Mountain View Dr · (434) 239-9281 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.7%14.9%15.4%better
Long-stay residents who lose too much weight8.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.2%1.6%2.0%better
Long-stay residents with depressive symptoms13.5%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.0%3.6%3.3%worse
Long-stay residents whose ability to walk worsened5.5%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.2%20.6%18.9%typical
Long-stay residents given the seasonal flu vaccine94.4%94.0%95.3%typical
Long-stay residents with pressure ulcers5.4%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control24.4%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.1%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.2%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine56.4%73.6%79.4%worse
Short-stay residents rehospitalized after admission21.6%22.3%22.6%typical
Short-stay residents with an outpatient ER visit12.0%11.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.241.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.801.481.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

65.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 661 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

65.6%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
71.3%U.S. median 56.6%
Met the expected recovery
0.56U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.11hours / resident / day
Speech therapy

Met the expected recovery: 71.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 265 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.56 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF65.6%CMS range 62.1–69.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.5–11.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge71.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge67.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting94.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 4.4–8.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
1.06
LPN hours/ resident / day
1.95
Aide hours/ resident / day
3.59
Total nurse hours/ resident / day
0.25
RN hoursweekends
54.0%
Total nursing turnover
69.6%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 110.5 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.79 on weekdays — 18% thinner on weekends. RN hours go from 0.71 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-05-01)
18
at the previous standard inspection (2022-04-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 10 most serious are shown; the remaining 33 are one tap away and print in full.

  • Potential for harm · Dcited before2025-12-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to notify the physician/provider of an assessed pressure injury requiring care orders for one of five residents in the survey sample (Resident #1).The findings include:Resident #1 was admitted to the facility with diagnoses that included congestive heart failure, atrial fibrillation, diabetes, pressure ulcer, obesity, anemia, depression, cognitive communication deficit, aortic valve stenosis, insomnia and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #1 as cognitively intact.Review of Resident #1's clinical record revealed an admission nursing assessment dated [DATE] listing the resident was assessed with an unstageable pressure ulcer on the right hip. A note on this assessment documented, right hip unstageable wound. Daily skilled notes documented the presence of a pressure ulcer but included no documented treatments or dressing changes for the wound. A skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to thoroughly assess and implement timely interventions for care of a pressure ulcer for one of five residents in the survey sample (Resident #1).The findings include:Resident #1 was admitted to the facility with diagnoses that included congestive heart failure, atrial fibrillation, diabetes, pressure ulcer, obesity, anemia, depression, cognitive communication deficit, aortic valve stenosis, insomnia and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #1 as cognitively intact.Review of Resident #1's clinical record revealed an admission assessment dated [DATE] listing the resident was assessed with an unstageable pressure ulcer on the right hip. A note on this assessment documented, right hip unstageable wound. This assessment included no description of the wound indicating the size, appearance, condition of surrounding skin, or presence of drainage, odor and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-01 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #84, facility staff failed to verify the resident's name on a pharmacy supply card prior to preparation for the adminisration of medications during a medication pass observation on The Gardens unit. The medication torsemide 40 mg (milligrams) was pulled for Resident #84 from a pharmacy supply card labeled for Resident #159. On 4/30/25 at 8:00 a.m., a medication pass observation was conducted with licensed practical nurse (LPN #7) administering medications to Resident #84 (R84). Among the medications prepared for R84 were two tablets of torsemide 20 mg. LPN #7 accessed the torsemide tablets from a pharmacy supply card labeled for Resident #159 (R159). The medication pass was paused prior to the administration to R84 and LPN #7 was questioned about the torsemide obtained from R159's supply card. LPN #7 verified that R84 had a current order for torsemide 20 mg - two tablets once daily. LPN #7 stated that she verified the medication dose but did not verify the name on the pharmacy supply card. LPN #7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, clinical record review, and facility policy review, 1.) the facility failed to implement enhanced barrier precautions (EBP) during high contact resident care for two residents (Resident (R) 86 and R63) ; 2.) the facility failed to implement contact precautions measure in posting appropriate signage and ensuring appropriate PPE was readily available in the care of one resident (R7); 3.) the facility staff failed to perform the standard precautions of appropriate hand hygiene with incontinent care and with handling clean linen to prevent risk of cross contamination for one of one resident (R36); and 4.) facility staff failed to perform the required hand hygiene with meal service to prevent cross contamination for seven residents (R66, R22, R51, R70, R23, R35, and R36), out of a total sample of 30 residents, increasing the risk of hospital-acquired infections for all residents. Findings include: 1. For Residents #86 and Resident #7, facility staff failed to implement enhanced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to honor a preference for twice weekly showers for one of thirty residents in the survey sample (Resident #112). The findings include: According to the clinical record, diagnoses for R112 included left femur fracture, osteoarthritis, malnutrition, and anxiety. The most current MDS (minimum data set) was a an admission assessment with an ARD (assessment reference date) of 11/12/24, which assessed R12 as being moderately cognitively impaired. Review of R112's admission MDS, Section F Preferences for Customary Routine-Activities, documented that R112 felt it to be very important to choose how to bathe. Review of shower records documented that R112 only received a shower on 11/10/24. On 5/1/25 at 9:45 a.m. license practical nurse (LPN #4, unit manager) provided a shower schedule for R112 and indicated R112 was supposed to receive a shower every Tuesday and Friday. When asked to evidence that R112 received the showers as scheduled, LPN #4 reviewed bathing logs and indicated that R112 received a bed bath on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #110 (R110), the facility failed to notify the physician and responsible party of the dislodgement of a enteral feeding tube. Review of the Face Sheet found in R110's EMR under the Profile tab revealed R110 was admitted to the facility on [DATE] with diagnoses of intracranial injury with loss of consciousness of unspecified duration, gastrostomy status, dysphagia, and protein-calorie malnutrition. Review of R110's Annual Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 05/09/24 revealed the resident had short- and long-term memory problems and the resident's cognitive decision making was severely impaired. Further review revealed the resident was dependent on staff for eating and required a feeding tube. Review of R110's Care Plan Report found under the care plan tab revised 07/17/24 revealed .Alteration in nutrition tube feeding provides nutrition & hydration. Risk for malnutrition . Review of the Clinical Physician Orders found in R110's EMR under the Order tab dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow abuse prevention policies for reporting an injury of unknown origin for one of thirty residents in the survey sample (Resident #111). The findings include: Resident #111 (R111) was admitted to the facility with diagnoses that included dementia with psychotic disturbance, hypertension, hypothyroidism, affective mood disorder, depression, gastroesophageal reflux disease, dysphagia, insomnia, chronic kidney disease and protein-calorie malnutrition. The minimum data set (MDS) dated [DATE] assessed R111 with short and long-term memory problems and severely impaired cognitive skills. R111's clinical record documented a nursing note on 12/2/23 stating, .CNA [certified nurses' aide] alerted this nurse that [R111] had bruising around her neck and face at approximately 0930 [9:30 a.m.]. At this time full nursing assessment performed. Moderate amount of bruising noted on left and right side of face and neck.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to immediately report to the state agency and adult protective services (APS), an injury of unknown origin suspicious of abuse for one of thirty residents in the survey sample (Resident #111). The findings include: Resident #111 (R111) was admitted to the facility with diagnoses that included dementia with psychotic disturbance, hypertension, hypothyroidism, affective mood disorder, depression, gastroesophageal reflux disease, dysphagia, insomnia, chronic kidney disease and protein-calorie malnutrition. The minimum data set (MDS) dated [DATE] assessed R111 with short and long-term memory problems and severely impaired cognitive skills. R111's clinical record documented a nursing note on 12/2/23 stating, .CNA [certified nurses' aide] alerted this nurse that [R111] had bruising around her neck and face at approximately 0930 [9:30 a.m.]. At this time full nursing assessment performed. Moderate amount of bruising…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to provide the resident and/or resident representative with a baseline care plan summary for one of thirty residents in the survey sample (Resident #37). The findings include: Resident #37 (R37) was admitted to the facility with diagnoses that included Parkinson's, sepsis, urinary tract infection, pressure ulcer, respiratory failure, and history of hip fracture. The minimum data set (MDS) dated [DATE] assessed R37 with severely impaired cognitive skills. R37's clinical record documented an admission assessment dated [DATE]. This assessment included a baseline care plan that addressed care areas of catheter care, constipation prevention, hospice services, diet, pressure ulcer care, fall prevention and assistance with activities of daily living. The clinical record documented no evidence that the baseline care plan was reviewed with the resident's representative or that the representative was given a summary or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to review and revise the comprehensive care plan for one of thirty residents in the survey sample (Resident #91). The findings include: Resident #91 (R91) was admitted to the facility with diagnoses that included spinal stenosis, cardiomyopathy, chronic respiratory failure, diabetes and depression. The minimum data set (MDS) dated [DATE] assessed R91 as cognitively intact. On 4/29/25 at 12:20 p.m., R91 was interviewed about quality of care/life in the facility. R91 stated during this interview that she preferred female caregivers to provider her personal care and that the facility had honored this preference. R91's plan of care (revised 3/28/25) documented the resident required assistance with activities of daily living that included toileting, incontinence care, and assistance with bathing/dressing. The care plan made no mention of the resident's preference for a female caregiver. On 5/1/25 at 8:13 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · D2025-05-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to provide incontinence care for in a timely manner for two of three residents (Resident (R) 36 and R41) reviewed for activities of daily living (ADLs) out of a total sample of 30. Failure to provide timely incontinence care places residents at increased risk of urinary tract infections and skin breakdown. Findings include: 1. For R36, facility failed to provide timely incontinent care, as needed. Review of R36's Profile tab of the electronic medical record (EMR) revealed R36 was admitted to the facility on [DATE] with diagnoses that included vascular dementia, adult failure to thrive, and unspecified sequelae of cerebral infarction. Review of R36's Care Plan, dated 01/08/25 and located under the Care Plan tab of the EMR revealed, . the resident is incontinent of bladder and bowel and is not a candidate for a toileting program . The goal was, . the resident will remain clean and dry as possible thru [sic] the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0680 — isolated
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and job description review, the facility failed to have a certified Activity Director to direct the provision of activities for 114 of 114 residents, as required. Findings include: During an interview on 05/01/25 at 9:03 AM, when asked if she was certified as an Activities Director, the Activity Director (Other Staff (OS) 4) said, No. OS4 stated that she was not informed she needed to be certified when she took the position two years ago. OS4 stated that she had been working at another facility as the Activity Director previously. OS4 stated the previous Administrators had not talked with her about it, but that the current Administrator had informed her certification was necessary. OS4 stated the Administrator had been pushing her to get the certification completed. OS4 stated that she had signed up for the class and was told due to her years of experience she only needed to write an essay. OS4 stated that she had received the book for the class during the previous week, and that the class had been paid for. OS4 stated that she had written the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and clinical record review, the facility staff failed to ensure a wound dressing was intact for one of thirty residents in the survey sample, (Residents #19). Resident #19's (R19) did not have a wound dressing in place. The Findings Include: Diagnoses for R19 included non-pressure chronic ulcer to left calf, adult failure to thrive, and peripheral vascular disease. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 4/19/25. R19 was assessed with a cognitive score of 15 out of 15, indicating cognitively intact. On 4/29/25 at 12:55 p.m., R19 was interviewed and was asked about having any wounds. R19 verbalized that he had a wound on the left calf that has been there before being admitted and the nurses are taking care of it. At this time, the wound was observed without a dressing and with scant drainage. When asked what happened to the dressing, R19 verbalized it came off when the aides had helped him to get dressed in the morning. On 4/29/25 at 1:16 p.m., registered nurse (RN #6) also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to implement interventions to aid in the prevention of pressure ulcers for one of three residents (Resident (R) 36) reviewed for pressure ulcers out of a total sample of 30. Failure to implement interventions placed R36 at increased risk of developing pressure ulcers. Findings include: Review of the facility's undated policy titled, Pressure Injury Prevention and Management revealed, . The intent of this organization is to develop and maintain systems and processes to ensure that the resident does not develop pressure ulcers/injuries (PU/PIs) unless clinically unavoidable and that the facility provides care and services consistent with professional standards of practice . Frequent encouragement and assistance with turning, repositioning, shift of weight . Assistance with incontinence care, and application of moisture barrier ointments to protect the skin from contact with urine and/or feces . Review of R36's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility failed to ensure the environment was free of accident hazards for one resident (Resident #88) and failed to provide adequate supervision to prevent accidents for two residents (Resident #36 and Resident #69), in a sample of thirty residents. The findings include: 1. For Resident #88, the facility failed to provide safe water temperature at a room sink. Resident #88's room had water temperature at the bathroom sink above the recommended range of 110 degrees (F) to less than 120 degrees (F). Resident #88 (R88) was admitted to the facility with diagnoses that include atrial fibrillation, hypertension, diabetes, hypothyroidism, hypercholesterolemia, edema, rosacea, osteoarthritis and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R88 as cognitively intact. On 4/29/25 at 1:32 p.m., R88 was interviewed about quality life/care in the facility. When asked about any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-05 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and facility documentation review, the facility staff failed to follow professional standards of nursing practice for 7 Residents (Resident #1, #2, #3, #6, #7, #9, and #10) in a survey sample of 11 Residents. For Resident #1, #2, #3, #6, #7, #9, and #10, the facility staff failed to administer medications in accordance with physician orders and failed to notify the physician that the ordered medications were not administered. The findings included: On 1/4/24 and 1/5/24, clinical record reviews were performed, which revealed the following: 1. According to Resident #1's clinical record, the facility staff documented on 05/12/2022 at 10:13 AM, Administration Note: Hydrocodone-Acetaminophen [also known as Lortab and Norco] Tablet 7.5-325 MG, give 1 tablet by mouth two times a day for pain. Have not received from pharmacy. Review of the Medication Administration Record (MAR) revealed that the Norco was not administered on 05/12/22 and 5/20/22, but there was no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide pharmaceutical services to meet the needs of 4 Residents (Resident #1, #2, #4, and #6) in a survey sample of 11 residents. The findings included: On 1/4/24 and 1/5/24, clinical record reviews were conducted, which included a review of progress notes, physician orders, medication administration records and care plans. The following was noted: 1. Resident #1 was ordered protonix to be given twice a day for gastro-esophageal reflux disease (GERD). The medication was not administered as ordered by the physician. A progress note dated 05/12/2022 at 10:13 AM, read, do not have from pharmacy. 2. Resident #2 was admitted to the facility on [DATE]. Review of the medication administration record (MAR) revealed that the resident missed multiple medication administrations due to medications not being available/ pharmacy had not delivered. They included, dexamethasone, Alfuzosin HCL ER, and rivaroxaban.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-05 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents were free from significant medication errors, affecting 5 residents (Resident #1, #5, #6, #9, and #11), in a survey sample of 11. The findings included: On 1/4/24 and 1/5/24, comprehensive record reviews were conducted that revealed the following omissions in the medication administration records (MARs), physician orders. 1. Staff failed to administer sliding scale insulin to Resident #5 for the treatment of diabetes mellitus. Resident #5 had orders for Humulin R insulin to be administered on a sliding scale dependent upon the blood sugar level. On 6/4/22, Resident #5's blood sugar at 11 AM was 209, for which 2 units of insulin should have been administered, according to the sliding scale order. Then at 4 PM the blood sugar level was 164, for which 1 unit of insulin should have been administered. On 6/12/22, Resident #5's blood sugar at 9 PM was 349, for which 4 units of insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to notify the POA (power of attorney) of a change in condition for one resident (Resident #11) in a survey sample of 11 Residents. The findings included: On 1/4/24 and 1/5/24, a clinical record review was conducted of Resident #11's chart. The progress notes on 8/16/22 read, Patient found unresponsive and nurse practitioner notified and order received to send Resident #11 out to the hospital. On 8/16/22 at 3:42 p.m., a progress note documented that the POA was notified at 10:30 a.m. of Resident #11 being sent out to the hospital due to a blood sugar of 43. On 1/4/24 at 1:30 p.m., the DON [Director of Nursing] was interviewed and stated, the expectation of notifying NP [Nurse Practitioner] and family is during the transfer or shortly after unless unable to reach, then it may be a delay. On 1/5/24 at 10:55 a.m., Surveyor C interviewed Resident #11's POA. The POA stated, I was notified by facility staff after calling to the facility and not being able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-21 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interviews, and facility document review, the facility staff failed to offer alternate menu entrée items that were prepared in advance and compatible to other menu items. No meal alternatives menu entrée items were listed on the main menus posted on each unit, or on the copy provided to the residents. The census was 79 residents. The findings include: On 04/19/2022 during the initial tour, three3 residents, Resident #8, Resident #35, and Resident #14 stated they were not offered alternate menu items. Resident #8 was admitted with diagnoses that included, pneumonia, sepsis, chronic kidney disease, and major depression. The most recent minimum data set (MDS) dated [DATE] was a quarterly assessment and assessed Resident #9 as moderately impaired for daily decision making with a cognitive score of 11 out of 15. On 04/19/22 at 11:00 a.m. when asked about food and choices Resident #8 stated the food was not very appealing and they did not get a choice or alternative. Resident #35 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to follow infection control protocols for one of twenty-one residents in the survey sample, Resident #75; and failed to implement facility protocols for Legionella prevention. The findings include: 1. Resident #75 was admitted to the facility with diagnoses that included clostridium difficile (C-diff), sepsis, chronic respiratory failure, hypoxia, COPD (chronic obstructive pulmonary disease), epilepsy, chronic pain, history of venous thrombosis and major depressive disorder. The minimum data set (MDS) dated [DATE] assessed Resident #75 as cognitively intact. Resident #75's clinical record documented a physician's order dated 3/31/22 for contact precautions due to C-diff colitis. On 4/20/22 at 8:56 a.m., certified nurses' aide (CNA) #1 was observed entering Resident #75's room. CNA #1 had on a mask but no gown or gloves and performed no hand hygiene prior to entering the room. CNA #1 retrieved the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to notify the physician of medications not available for administration for three of 21 residents in the survey sample, Resident #230, Resident #59 and Resident #15. Findings include: 1. Resident #230 was admitted with diagnoses that included, but were not limited to: BPH (benign prostatic hypertrophy) with urinary retention, indwelling Foley catheter, urinary tract infection, entercolitis, C-Diff (clostridium difficile) infection, PVD (peripheral vascular disease), dementia, high blood pressure and bacteremia (infection in the blood). The resident's admission MDS (minimum data set) was still in progress. Resident #230's nursing admission assessment dated [DATE] documented, that the resident had dementia with cognitive deficits (unable to answer to place, time and situation). On 04/20/22 at 11:36 AM, Resident #230 was observed in his room. An IV (intravenous) pole with machine was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan (CCP) for 3 of 21 residents in the survey sample, Resident #28, Resident #13, and Resident #15. Resident #28's CCP did not include a focus area with goals and interventions for the use of antidepressants. Resident #13's CCP did not include a focus area with goals and interventions for nutrition. Resident #15's CCP did not include a focus area with goals and interventions for having an impacted ear related to wax build-up. The findings include: 1. Resident #28 was admitted to the facility with cerebral infarction, major depressive disorder, anemia, hypertension, dysphasia, adult failure to thrive, hemiplegia and hemiparesis, and heart disease. The most recent minimum data set (MDS) dated [DATE] was a 5-day significant change and assessed Resident #28 as having long and short term memory problems, severely impaired for daily decision-making, having hallucinations and delusions; and fluctuating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow professional standards of practice for three of twenty-one residents in the survey sample, Resident #15, #23, and #230. A nurse administered the medication Depakote to Resident #15 in error. There was no report or investigation of the error by nursing administration. Resident #23 was administered a deep IM (intramuscular) injection of an antibiotic in the deltoid muscle which was against the manufacturer's recommendation. The facility failed to accurately transcribe a physician's order resulting in Resident #230 missing an IV (intravenous) antibiotic (Vancomycin) for four days. The findings include: 1. Resident #15 was admitted to the facility with diagnoses that included bladder-neck obstruction, diabetes, anemia, acute kidney failure, atrial fibrillation, hyperlipidemia, hematuria and hypertension. The minimum data set (MDS) dated [DATE] assessed Resident #15 as cognitively intact. Resident #15's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure six of 21 residents in the survey sample were administered medications as ordered by the physician, Resident #230, #59, #15, #46, and #14; and failed to ensure glucometer calibration monitoring was completed on three of 4 nursing units, The Gardens, [NAME] Square, and The Peaks. 1. Resident #230 was not administered IV (intravenous) Vancomycin, oral Vancomycin, or Aricept as ordered by the physician. 2. Resident #59 was not administered a sodium chloride supplement or medications for a bowel regimen as ordered by the physician. 3. Resident #15 had no prescribed medication/irrigation treatment for impacted ear wax for over a week, as ordered by the provider, was not administered the medication lisinopril as ordered by the physician, and was administered the medication Depakote in error. 4. Resident #46 was not administered the medications Aricept and Remeron as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #15 was admitted to the facility with diagnoses that included bladder-neck obstruction, diabetes, anemia, acute kidney failure, atrial fibrillation, hyperlipidemia, hematuria and hypertension. The minimum data set (MDS) dated [DATE] assessed Resident #15 as cognitively intact. a) On 4/19/22 at 2:40 p.m., Resident #15 was interviewed about quality of care in the facility. Resident #15 stated his right ear had been stopped up with wax for over a week. The resident stated staff told him they were going to order drops and then irrigate the ear to remove the wax. The resident stated he had received no drops as of today (4/19/22). Resident #15 stated he had pressure and was not able to hear well out of the right ear due to the impacted wax. The resident described the condition as aggravating. Resident #15 stated he had reported to nurses and the nurse practitioner that he had not received drops and nothing had been done to relieve the ear wax. A nurse practitioner (NP) progress note dated 4/12/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-21 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review the facility staff failed to ensure two of 21 residents in the survey sample were free of a significant medication error, Resident #230 and #59. Resident #230 was not administered IV (intravenous) antibiotics for a blood infection for four consecutive days; and Resident #59 was not administered sodium chloride for hyponatremia for 5 days and wasn't administered a bowel regimen, Dulcolax for 9 days. Findings include: 1. Resident #230 was admitted with diagnoses that included, but were not limited to: BPH (benign prostatic hypertrophy) with urinary retention, indwelling Foley catheter, urinary tract infection, entercolitis, C-Diff (clostridium difficile) infection, PVD (peripheral vascular disease), dementia, high blood pressure and bacteremia (infection in the blood). The resident's admission MDS (minimum data set) was still in progress. Resident #230's nursing admission assessment dated [DATE] documented, that the resident had dementia with cognitive deficits…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, the facility failed to evaluate for self administration of medications for one of 21 residents, Resident #8. The Findings Include: Diagnoses for Resident #8 included; Pneumonia, sepsis, chronic kidney disease, and major depression. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 1/29/22. Resident #8 was assessed with a cognitive score of 11 indicating moderately cognitively intact. On 4/19/22 at 10:56 a.m., while interviewing Resident #8 medications were observed on the bedside table in a dispense cup. Resident #8 verbalized not wanting to take the medications until after breakfast so had asked the nurse to leave them on the table. On 4/19/22 at 11: 06 a.m., licensed practical nurse (LPN #4) was interviewed and stated she had brought the medications in to Resident #8 earlier and Resident #8 said to leave them and would take them after breakfast. When asked about concerns of leaving medications at the bedside, LPN #4 stated understanding that medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and clinical record review, the facility failed to document a discharge to the hospital in the clinical record for one of 21 residents, Resident #12. The Findings Include: Resident #12 was admitted with diagnosis that included: Dementia, Hypotension, dysphagia, peripheral vascular disease, and depression. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 2/25/22. Resident #12 was assessed with a cognitive score of 10 indicating moderately cognitively intact. On 4/19/22 Resident #12's medical record was reviewed. The MDS list indicated Resident #12 had been discharged to the hospital on 3/15/22. Review of the progress notes dated 3/15/22 indicated Resident #12 was found in bed with . medium amount of coffee ground emesis A nursing note dated 3/16/22 documented, Resident returned from the hospital There were no other progress notes or discharge notes indicating why Resident #12 had gone to the hospital. On 04/20/22 at 10:19 a.m. registered nurse (RN #2) reviewed Resident #12's medical record and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-21 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review, the facility staff failed to ensure admission orders for the immediate care and services of a central line catheter for one of 21 residents in the survey sample, Resident #230. Findings include: Resident #230 was admitted with diagnoses that included, but were not limited to: BPH (benign prostatic hypertrophy) with urinary retention, indwelling Foley catheter, urinary tract infection, entercolitis, C-Diff (clostridium difficile) infection, PVD (peripheral vascular disease), dementia, high blood pressure and bacteremia (infection in the blood). The resident's admission MDS (minimum data set) was still in progress. Resident #230's nursing admission assessment dated [DATE] documented, that the resident had dementia with cognitive deficits (unable to answer to place, time and situation). This admission assessment did not include the presence of a central line for Resident #230. Resident #230's hospital Discharge summary dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-21 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to ensure a baseline care plan for a central venous access catheter was completed for one of 21 residents in the survey sample, Resident #230. Findings include: Resident #230 was admitted with diagnoses that included, but were not limited to: BPH (benign prostatic hypertrophy) with urinary retention, indwelling Foley catheter, urinary tract infection, entercolitis, C-Diff (clostridium difficile) infection, PVD (peripheral vascular disease), dementia, high blood pressure and bacteremia (infection in the blood). The resident's admission MDS (minimum data set) was still in progress. Resident #230's nursing admission assessment dated [DATE] documented, that the resident had dementia with cognitive deficits (unable to answer to place, time and situation). This admission assessment did not include the presence of a central line for Resident #230. Resident #230's hospital Discharge summary dated [DATE] documented the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to provide pain management for 1 of 21 residents in the survey sample, Resident #14. Resident #14 was not administered scheduled Lidocaine 4% patches for 4 consecutive days. The findings include: Resident #14 was admitted to the facility with diagnoses including chronic pain syndrome, gastro-esophageal reflux disease (GERD), glaucoma, hypo-osmoliaty, hyponatremia, major depressive disorder, anxiety disorder, hypertension, and joint pain (knees and hands). The most recent MDS dated [DATE] was a quarterly assessment and assessed Resident #14 as cognitively intact for daily decision making with a score of 15 out of 15. Resident #14 was interviewed on 04/19/2020 at 12:11 p.m. Resident #14 stated there had been 3 to 4 days when the scheduled Lidocaine pain patches were not available for administration. Resident #14 stated, I get 3 of the same patches a day on my knees and shoulder because I have joint pain. From my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a dementia care plan for 1 of 21 in the survey sample, Resident #13. Resident #13 who was diagnosed with dementia without behavioral disturbance did not have a dementia specific care plan including person centered interventions. The findings include: Resident #13 was admitted to the facility with diagnoses that included major depressive disorder, hypertension, type 2 diabetes, atrial fibrillation, dementia without behavioral disturbance, hypothyroidism, hyperlipidemia, dysphasia, and muscle weakness. The most recent minimum data set (MDS) dated [DATE] was a significant change and assessed Resident #13 as severely cognitively impaired with a score of 3 out of 15, having fluctuating periods of inattention and disorganized thinking; and wandering. The MDS documented in Section V- Care Area Assessments (CAA) that Resident #13 should be care planned for Dementia. Resident #13's clinical record was reviewed on 04/20/2022 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to ensure medications and biologicals were dated when opened on two of 4 units, Town Square and The Gardens. On the Peaks unit, facility staff failed to ensure an expired medication was not available for administration. A bottle of oral vancomycin (an antibiotic) was dated as do not use beyond 4/18/22 was still in the medication refrigerator. Findings include: On 4/20/22 beginning 8:00 a.m. the medication storage inspection was conducted in the facility. On the Town Square unit, the medication refrigerator was inspected with RN (registered nurse) # 4. An vial of tuberculin skin test solution was open with no date recorded on the box or the vial. RN # 4 stated I'm pretty sure that was opened last Wednesday when we sent a patient out .do you want me to date it now? RN # 4 was advised to do whatever the facility policy or procedure was. The medication refrigerator on Peaks unit was inspected with RN # 5. A bottle of vancomycin was observed in the refrigerator with a red label dated 4/18/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to have an physician's order for a therapeutic diet for Resident #13. Resident #13's clinical record did not document a nutrition/diet order upon readmission from the hospital. The findings include: Resident #13 was admitted to the facility with diagnoses that included major depressive disorder, hypertension, type 2 diabetes, atrial fibrillation, dementia without behavioral disturbance, hypothyroidism, hyperlipidemia, dysphasia, and muscle weakness. The most recent minimum data set (MDS) dated [DATE] was a significant change and assessed Resident #13 as severely cognitively impaired with a score of 3 out of 15, having fluctuating periods of inattention and disorganized thinking; and wandering. The MDS documented in Section V - Care Area Assessments (CAA) that Resident #13 should be care planned for nutritional needs. Resident #13's electronic health record (EHR) was reviewed on 04/20/2022. A review of EHR and order summary report did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-21 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure professional standards of practice by a hospice provider for 1 of 21 residents in the survey sample, Resident #35. Records of weekly hospice visits for Resident #35 were not provided to the facility as required in the hospice services agreement. The findings include: Resident #35 was admitted to the facility with diagnoses that included anxiety disorder, cirrhosis of the liver, hepatic failure, congestive heart failure, stage 3 kidney disease, type 2 diabetes, hyperlipidemia, and encounter for palliative care (hospice). The most recent minimum data set (MDS) dated [DATE] was a quarterly and assessed Resident #35 as moderately impaired for daily decision making with a score of 11 out of 15. Under Section O - Special Programs and Treatments, the MDS documented Resident #35 was receiving hospice care. Resident #35 was interviewed on 04/19/2022 at 11:30 a.m. regarding the quality of care and quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, facility staff failed to obtain physician orders for the immediate care of a wound vac for one of 22 residents, Resident #89. Findings were: Resident #89 was admitted to the facility on [DATE] with the following diagnoses including but not limited to: Left hip fracture, malignant neoplasm of the bone, COPD (chronic obstructive pulmonary disease), dysphagia, and pain. He died at the facility on [DATE]. A five day MDS (minimum data set) assessment was completed with an ARD (assessment reference date) of [DATE]. Resident #89 was assessed as cognitively intact with a cognitive summary score of 15. The clinical record was reviewed on [DATE]. On [DATE] the following nursing note was written: Pt [patient] arrived by [name of transport company] via stretcher at 1420 [2:20 p.m.] Pt moved to bed .on 4 L NC [liters nasal cannula] .skilled for left hip fracture. Wound vac on and running . A physician's order dated [DATE] contained the following information: Wound vac.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to develop a baseline care plan for two of 21 residents. Resident #89 was admitted to the facility with a wound vac and a port-a-cath, and Resident #85 was admitted with a wound vac. A baseline care plan for the devices was not developed for either resident. Findings were: 1. Resident #89 was admitted to the facility on [DATE] with the following diagnoses including but not limited to: Left hip fracture, malignant neoplasm of the bone, COPD (chronic obstructive pulmonary disease), dysphagia, and pain. He died at the facility on [DATE]. A five day MDS (minimum data set) assessment was completed with an ARD (assessment reference date) of [DATE]. Resident #89 was assessed as cognitively intact with a cognitive summary score of 15. The clinical record was reviewed on [DATE]. On [DATE] the following nursing note was written: Pt[patient] arrived by [name of transport company] via stretcher at 1420 [2:20 p.m.] Pt moved to bed .on 4 L NC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for two of 22 residents in the survey sample. Resident #62 had no plan of care regarding use of a mitten and Resident #85 had no care plan regarding wound vacuum treatment. The findings include: 1. Resident #62 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #62 included chronic kidney disease, cerebral infarction with right side hemiplegia, atrial fibrillation, high blood pressure, hyperlipidemia, constipation, depression and vascular dementia with behavioral disturbance. The minimum data set (MDS) dated [DATE] assessed Resident #62 with severely impaired cognitive skills and as requiring the extensive assistance of one person for dressing. On 10/23/19 at 9:00 a.m., Resident #62 was observed seated in the day area in a Broda chair. The resident had a purple mitten on her right hand with her right hand and forearm positioned on a pillow.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to review and revise a comprehensive care plan for one 22 residents, Resident #86. Interventions regarding the use of a PICC (Peripherally Inserted Central Catheter) line and the administration of IV (intravenous) antibiotics were not removed from the care plan when they were discontinued. Findings were: Resident #86 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Bacteremia, cellulitis of left lower limb, atrial fibrillation, hypertension, chronic ulcer of left lower limb, and type II diabetes mellitus. The admission MDS (minimum data set) with an ARD (assessment reference date) of 09/18/2019, assessed Resident #86 as cognitively intact with a summary score of 13. On 10/22/2019 at approximately 2:00 p.m., Resident #86 was interviewed. She stated that she came to the facility due to sepsis and cellulitis. She stated, I had it in my left leg and it was resolving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to accurately assess, obtain informed consents and attempt alternatives prior to the use of bed rails for two of 22 residents in the survey sample. Residents #11 and #62 had bed rails in use with conflicting safety assessments, no prior attempted alternatives and without informed consent from their responsible parties. The findings include: 1. Resident #62 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #62 included chronic kidney disease, cerebral infarction with right side hemiplegia, atrial fibrillation, high blood pressure, hyperlipidemia, constipation, depression and vascular dementia with behavioral disturbance. The minimum data set (MDS) dated [DATE] assessed Resident #62 with severely impaired cognitive skills and as requiring the extensive assistance of one person for bed mobility. On 10/22/19 at 3:00 p.m., Resident #62 was observed in bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure one of 22 residents was free from unnecessary medication. Resident #62 had a prn (as needed) physician's order for the anti-anxiety medication Lorazepam in place for over 14 days without a documented rationale and specified duration. The findings include: Resident #62 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #62 included chronic kidney disease, cerebral infarction with right side hemiplegia, atrial fibrillation, high blood pressure, hyperlipidemia, constipation, depression and vascular dementia with behavioral disturbance. The minimum data set (MDS) dated [DATE] assessed Resident #62 with severely impaired cognitive skills. Resident #62's clinical record documented a physician's order dated 1/31/19 for Lorazepam 0.5 mg (milligrams) to be administered every four hours as needed for treatment of anxiety and restlessness. A pharmacy recommendation to the physician dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-21 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of Medicare Beneficiary Notices, and staff interview, the facility staff failed to provide the residents with a Medicare notice of non-coverage for three (3) of three (3) residents, Residents # 18, 128, and 130. The residents were not provided notices of Medicare Part A non-coverage prior to their last day of Part A service. The findings were: A review of Advance Beneficiary Notices (ABN) included a sample of three residents discharged from Medicare Part A service within the last six months. Resident # 18 received Medicare Part A Skilled Services starting on 9/17/2021. The last day of coverage for Part A Service was 11/5/2021. There was no evidence the resident was provided with a Notice of Medicare Non-coverage. The SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review form carried the notation Could not locate. Resident # 128 received Medicare Part A Skilled Services starting on 10/13/2021. The last day of coverage for Part A Service was 11/9/2021. There was no evidence the resident was provided with a Notice of Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 51.8+1.2 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 5 of 53.7+1.3 vs chain
The other 42 homes this chain runs (chain average 1.8★, per CMS)
1 of 5Birch Creek Post Acute & RehabilitationTacoma, WA 1 of 5Bluestone Health And RehabilitationBluefield, WV 1 of 5Brookside Rehab & Nursing CenterWarrenton, VA 1 of 5Carlin Springs Health & RehabilitationArlington, VA 1 of 5Cortland Acres Health and RehabilitationThomas, WV 1 of 5Fair Oaks Health & RehabilitationFairfax, VA 1 of 5Forest Hill Health & RehabilitationRichmond, VA 1 of 5Glenville Health & RehabGlenville, WV 1 of 5Guggenheimer Health And Rehab CenterLynchburg, VA 1 of 5Highland Ridge Rehab CenterDublin, VA 1 of 5Holly Manor Rehab And NursingFarmville, VA 1 of 5Lawrenceville Health & RehabilitationLawrenceville, VA 1 of 5Mountain View Care CenterRipley, WV 1 of 5New Martinsville Health & RehabNew Martinsville, WV 1 of 5Oakhurst Health & RehabilitationFork Union, VA 1 of 5Oakwood SNF LLCMiddle River, MD 1 of 5Rosedale Health & RehabilitationRichmond, VA 1 of 5Shalom Gardens Health & RehabilitationRichmond, VA 1 of 5Spokane Health & RehabilitationSpokane, WA 1 of 5The McKendree Post Acute & RehabilitationHermitage, TN 1 of 5Winchester Health & RehabilitationWinchester, VA 1 of 5Woodard Creek Health & RehabilitationOlympia, WA 2 of 5Alderwood Post Acute & RehabilitationLynnwood, WA 2 of 5Evergreen Health And Rehabilitation CenterWinchester, VA 2 of 5Fairmont Crossing Health And Rehab CenterAmherst, VA 2 of 5Gig Harbor Health And RehabilitationGig Harbor, WA 2 of 5Huntington Health And Rehabilitation CenterHuntington, WV 2 of 5Lakeside Health & RehabilitationRichmond, VA 2 of 5Laurelhurst Post Acute & RehabilitationPortland, OR 2 of 5Lynn Care CenterFront Royal, VA 2 of 5Mt. Tabor Health & RehabilitationPortland, OR 2 of 5Oakwood Health And Rehab CenterBedford, VA 2 of 5Staunton Post Acute & RehabilitationStaunton, VA 2 of 5The Broadview CenterSeattle, WA 3 of 5George Washington Health & RehabilitationAlexandria, VA 3 of 5Salmon Creek Post Acute & RehabilitationVancouver, WA 3 of 5Skyview Springs Rehab And Nursing CenterLuray, VA 3 of 5Tygart Valley Health & RehabilitationBelington, WV 3 of 5Williamsburg Post Acute & RehabilitationWilliamsburg, VA 4 of 5Blue Ridge Therapy ConnectionStuart, VA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WYNDHURST SNF HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2021
TIMBERLAKE OPERATIONS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/01/2021
MARTIN, REBECCAIndividualW-2 MANAGING EMPLOYEEsince 11/01/2021
IDELS, SHIMONIndividualCORPORATE OFFICERsince 11/01/2021
HVH TIMBERLAKE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2021

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.3M
Net patient revenuemost recent cost report
-1.1%
Operating marginrevenue minus expenses
$2.7M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 40%Medicare 29%Other / private 32%

This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$422per resident / day
operating cost
$12,827per month
≈ monthly operating cost
$417per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495381. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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