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Forest Hill Health & Rehabilitation

4403 Forest Hill Avenue, Richmond, VA 23225 · For profit - Limited Liability company · 174 certified beds · (804) 231-0231 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Feb 2025Resident-funds citation (F0567)2 immediate-jeopardy citations$80,132 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (95) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $80,132 in federal fines (most recent 2025-02-05)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)
  • about 28% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2812 Decatur St · (804) 233-9289 · Call to confirm hours
Pharmacy
1214 Westover Hills Blvd · (804) 230-6335 · Call to confirm hours
Grocery
441 E Belt Blvd · (804) 231-6890 · Call to confirm hours
Park
4021 Forest Hill Ave · (804) 646-0036 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.3%14.9%15.4%better
Long-stay residents who lose too much weight5.2%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.1%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms53.0%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%3.6%3.3%better
Long-stay residents whose ability to walk worsened12.9%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.3%20.6%18.9%typical
Long-stay residents given the seasonal flu vaccine95.0%94.0%95.3%typical
Long-stay residents with pressure ulcers4.5%4.7%4.7%typical
Long-stay residents with worsening bladder/bowel control26.8%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.3%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.6%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine28.1%73.6%79.4%worse
Short-stay residents rehospitalized after admission17.8%22.3%22.6%better
Short-stay residents with an outpatient ER visit3.3%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.131.521.67worse
Long-stay outpatient ER visits per 1,000 resident days1.211.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.6%U.S. median 10.7%
Went back to hospital
36.4%U.S. median 56.6%
Met the expected recovery
0.19U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 36.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 5.8–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge36.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge36.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge27.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.841.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.83
LPN hours/ resident / day
1.65
Aide hours/ resident / day
3.04
Total nurse hours/ resident / day
0.46
RN hoursweekends
69.6%
Total nursing turnover
65.4%
RN turnover

How full it usually is: this home is certified for 174 beds and averages 133.0 residents a day — about 76% occupied, or roughly 41 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.04 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.65 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.15 on weekdays — 12% thinner on weekends. RN hours go from 0.60 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

35
deficiencies at the latest standard inspection (2025-02-05)
34
at the previous standard inspection (2022-07-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

95 citations, most serious first. The 13 most serious are shown; the remaining 82 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2025-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to maintain an environment that was free from hazards, that each Resident received supervision, and that ongoing monitoring was implemented to prevent accidents and hazards for four (4) Residents (#'s 42, 106, 124, and 130) in a survey sample of 63 Residents, which resulted in Immediate Jeopardy. The findings included: The facility staff admitted Resident #42, #106, #124, and #130 with known substance abuse histories. They continued to use illicit drugs and alcohol, returning to the facility after a leave of absence under the influence of illegal drugs and or/alcohol. There was no evidence that the facility implemented ongoing monitoring or effective interventions to address the ongoing substance abuse. Resident # 42 was sent to the emergency room on more than one occasion for alcohol and drug overdose; Resident #106 was found with alcohol on more than one occasion, sent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-02-05 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to administer the building in a manner that uses its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for four (4) residents (R#42, #106, #124 and #130) and each Long-Term Care Resident which resulted in Immediate Jeopardy. The findings included: For all facility residents, the Administration failed to act on the residents found to be using illicit drugs and alcohol in the building, failed to ensure all residents were protected from those substances being brought into the building, and failed to act on one (1) Resident creating sharp stabbing-like weapons from dining room cutlery. For Resident #42, the facility failed to act on the following incidents documented in the clinical record: On 7/15/24, 9/9/24, and 10/3/24, Resident #42 was caught smoking in the facility. On 10/11/24 - Resident #42 Cheeking PRN Narcotic Pain Meds (storing meds in cheek to avoid swallowing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-07-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, facility documentation review and in the course of a complaint investigation, the facility staff failed for one of 48 sampled residents (#75) to ensure the Resident received ordered wound physician visits, care, and failed to identify a pressure wound to the heel before it reached an advanced stage. This is harm. The Findings Include: Resident # 75 was admitted to the facility on [DATE], her diagnoses included, quadriplegia, diabetes type 2, and pressure ulcers. Resident # 75's most recent MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 5/29/22, coded the Resident as follows: Section G - Resident #75 was coded as requiring #3- Extensive Assistance of #3 - 2 Person Physical Assistance for bed mobility and dressing. For transfers and toileting she was coded as requiring #4 -Total Assistance (requiring a mechanical lift) and #3 - 2 Person Physical Assistance Walking was coded as #8 -Activity did not occur. Resident required a wheelchair for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-05 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, facility document reviews, and review of the facility's policy, the facility staff failed to provide a sanitary, comfortable, and homelike environment on three of three units (Unit 2, 3 and 4 only operational units, Unit 1 under renovation) and in the main entryway, which resulted in Substandard Quality of Care. The findings included: 1. Unit Four: Upon entering the facility on 1/31/25 at approximately 11:30 AM, water was observed leaking overhead between the two entryway doors. A large amount of water continued to pool in the entryway making the area unsanitary as people walked and pulled bags through the water into the facility. Each day through 2/5/25 the overhead of the entryway dripped water and it accumulated into puddles which was brought into the facility. At approximately 12:55 PM, after exiting the elevator on the second floor to reach Unit Four, a pervasive stench engulfed the area outside the elevator. Upon reaching the corridor of Unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-05 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and facility documentation review, the facility staff failed to maintain an effective pest control program in the rooms of Resident # 3 and #130 and throughout the entire facility. The findings include: 1. On 1-28-25 during resident room observations, the room of Resident #3 was noted to have a sticky, tape style insect trap, hanging from the ceiling in the bathroom. The 2 inch wide by 24 inch long tape was so covered in insects that it had the appearance of fur covering it. A nurse was coming down the hall at that time and was asked to view the area. When asked if he thought it was safe and sanitary for the Resident, he stated no. Resident #3 stated yes, they have pest control bug people come and spray, however, she stated they only spray the halls, not the rooms, because they don't want to move things around in the room. During the entire survey there were fruit flies as well as large flies, and cock roaches noted on all 4 living units, and in the common areas as well. A review of the pest control logs revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-05 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, staff interview and clinical record review, the facility staff failed to provide services in the facility with reasonable accommodation of resident needs and preferences, for 4 Residents (# 123, #2, # 76 and # 113) in a survey sample of 63 Residents. The findings included: 1. For Resident # 123, the facility staff failed to ensure the clock on the bedroom wall had the proper time. Resident # 123 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: Dementia with Agitation, Diabetes, Hypertension, and Legal blindness. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 1/8/2025. Resident # 123's BIMS (Brief Interview for Mental Status) Score was a 13 out of 15, indicating no cognitive impairment. Review of the clinical record was conducted on 1/28/2025 to 1/31/2025 and 2/3/2025 to 2/5/2025. During rounds on 1/28/2025 at 1:15 p.m., Resident # 123 was observed lying in the bed. Resident #…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility failed to ensure residents on three of three living units were free from misappropriation of resident property, to include specifics for one Resident #441 in a sample of 63 residents. The findings included; On three of three units the facility staff failed to prevent misappropriation of resident property. 1. On 1/31/2025 at 1:10 p.m., an interview was conducted with the Social Services Assistant who stated the facility staff conducted clothing drives for residents. He stated that whenever clothing was located in the Laundry department that did not have labels with names of residents identified, those items were placed in an area for residents to search through at a later time. The Social Services Assistant stated family members were not asked to search through the unlabeled clothing when there were complaints about missing clothing. On 1/31/2025 at 2:20 p.m., an interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and facility documentation review the facility staff failed to review and revise the care plans for 5 Residents (#42, 106, 124, 130, and #132) in a survey sample of 63 Residents. The findings included: For Resident #42 the facility staff failed to review and revise the care plan after non-compliance with alcohol and substance abuse incidents. Resident #42 was admitted to the facility on [DATE] with diagnoses that included but were not limited to COPD (Chronic Obstructive Pulmonary Disease), bipolar disorder, sleep apnea, hypertension, fusion of cervical spine, heart failure, major depressive disorder, history of venous thrombosis, (blood clot), anxiety disorder and viral hepatitis C. A review of the clinical record revealed the following incidents involving Resident #42: 7/15/24, 9/9/24 and 10/3/24 Resident #1 was caught smoking in the facility. 10/11/24 - Cheeking PRN Narcotic Pain Meds (storing meds in cheek to avoid swallowing, this is done to hoard medication for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-05 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident record review, and a review of facility documents, the facility staff failed to apply a Occupational Therapy (OT) recommended splitting/orthotic device for one (1) of 63 residents (Resident #50), in the survey sample. The findings included: Resident #50 was originally admitted to the facility 10/27/2016 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included a stroke with right hemiparesis and expressive aphasia. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/22/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicated Resident #50's cognitive abilities for daily decision making were moderately impaired. Resident #50's Physician's Order Summary included an order dated 12/31/24 to start 1/1/25 for the following: Apply resting hand splint to Right Upper Arm (RUE) for up to four (4) hours as tolerated- daily with skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, resident record review, the facility staff failed to obtain dental services for two (2) of 63 residents (Resident #27 and 96), in the survey sample. The findings included: 1. Resident #27 was originally admitted to the facility 01/30/2015 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included COPD and a major depressive disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/2/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #27's cognitive abilities for daily decision making were intact. On 1/28/25 at approximately 3:25 PM an interview was conducted with Resident #27. Resident #27 stated his primary concern was obtaining dentures. He further stated he had made his dental concerns known to staff but no one had followed-up with him. A review of the resident's record revealed he had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-05 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure the required in-service training for nurses' aides be sufficient and no less than 12 hours per year for 4 of 6 Certified Nursing Assistant's (CNA's) reviewed during the survey. The findings included: An interview was conducted on 2/5/25 at 11:35 AM with the Human Resources Manager. The Human Resources Manager stated that the required 12 hours of nurses' aide training was not completed for CNA(C), CNA(D), and CNA(E). The Human Resources Manager also stated that the facility has not had a full-time Human Resources Manager, and she works at various facilities and has been filling in at the position until the facility hires a new Human Resources Manager. A review of the facility's records revealed that CNA(C), CNA(D), and CNA(E) did not complete the required 12 hours per year of in-service training for nurses' aides. On 2/5/25 at 6:55 PM a final interview was conducted with the Administrator, Director of Nursing, Regional MDS, Regional Nursing Consultant, Regional Maintenance Director, [NAME] President of Clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and facility documentation the facility staff failed to ensure Residents are cared for in a manner that promotes maintenance or enhancement of his or her quality of life for one (1) Resident (#24) in a survey sample of 63 Residents. The findings included: For Resident #24 the facility staff failed to adequately bathe, and groom Resident to ensure he was free from body odors and unkempt appearance and failed to dress him in clothing other than a hospital gown and failed to get him out of bed daily so that he may attend activities and have social interaction with peers. Resident #24 was admitted to the facility on [DATE] with diagnoses that include but are not limited to paranoid schizophrenia, diabetes, chronic kidney disease, mild intellectual disabilities, hypertension, hypothyroidism, bipolar disorder, major depressive disorder, severe with psychotic features, and anxiety. The following observations were made of Resident #24. 1/28/25- 2 p.m. observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to ensure it was clinically appropriate for the self-administration of medications for one (1) resident (Resident # 83) in survey sample of 64 residents. Findings included: For Resident # 83, the facility staff failed to ensure there was a self-administration of medication assessment related to medication found at the bedside. Resident # 83 was admitted to the facility on [DATE] and readmitted on [DATE]. Diagnoses included but were not limited to: Chronic Obstructive Pulmonary Disease, Hypertension, Chronic Kidney Disease, Diabetes, Acute Respiratory Failure and Congestive Heart Failure. The most recent Minimum Data Set (MDS) was an Annual Assessment with an Assessment Reference Date (ARD) of 12/24/2024. Resident # 83's BIMS (Brief Interview for Mental Status) Score was a 15 out of 15, indicating no cognitive impairment. Resident # 83 required assistance with Activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 82 citations
  • Potential for harm · D2025-02-05 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to allow resident to manage financial affairs for 1 of 38 residents (Resident #135), in the survey sample. The findings included: Resident #135 was originally admitted to the facility 9/10/24. The current diagnoses included Non-ST-elevation Myocardial Infarction, muscle weakness, type 2 diabetes mellitus with hyperglycemia, and essential hypertension. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/17/25 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #135's cognitive abilities for daily decision making were intact. An interview was conducted on 5/21/25 at 1:45 PM with Resident #135. Resident #135 stated, the facility is trying to kick me out because I owe them money. Resident #135 also stated, a payment plan has been set up with the Business Office Manager but they are still trying to make me leave the facility. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review, the facility staff failed to ensure two (2) of 63 residents (Resident #39 and Resident #46) in the survey sample were given the opportunity to formulate an advance directive. The findings included; 1. The facility staff failed to ensure Resident #39 had an opportunity to develop an advanced directive. Resident #39 was originally admitted to the facility 11/09/23 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included; Depression, Unspecified. The 5-day Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/17/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #39 cognitive abilities for daily decision making were moderately impaired. In sectionGG(Functional Abilities Goals) the resident was coded as requiring partial/moderate assistance with eating, oral hygiene. Resident coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to complete an Advanced Beneficiary Notice (ABN) for two (2) Residents, (Residents #192 and #37) in the four (4) sampled residents. The findings included: Residents #192, and #37 were chosen from a list of residents discharged in the previous 6 months. On 2-3-25 at 9:00 AM, the Business Office Manager was asked for a copy of the Advance Beneficiary Notice for 4 Residents. The Director of Nursing (DON) presented 4 forms that she stated were the ABNs. The forms revealed two (2) of the four (4) sampled Residents received Form CMS-10123 NOMNC (Notice of Medicare Non-Coverage) which were signed by the resident or the authorized representative, and included the estimated date of non-coverage, and appeal information. The other two (2) of the four (4) sampled Residents (Resident #192, and #37) received form CMS-R-131 forms which revealed no date when insurance coverage would end, did not specify a cost for the Resident should they elect to pay for continued services, and did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to ensure personal privacy was afforded to three (3) residents (Residents # 123, #2, and # 46) in a survey sample of 63 residents. 1. For Resident # 123, the facility staff failed to provide a curtain to pull around the bed while providing ADL (Activities of Daily Living) Care. Resident # 123 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: Dementia with Agitation, Diabetes, Hypertension, and Legal blindness. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 1/7/2025. Resident # 123's BIMS (Brief Interview for Mental Status) Score was a 13 out of 15, indicating no cognitive impairment. Review of the clinical record was conducted on 1/28/2025 to 1/31/2025 and 2/3/2025 to 2/5/2025. On 1/29/2025 at approximate 10:40 a.m., a Certified Nursing Assistant was observed providing care to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0586 — isolated
    Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, staff interviews, Resident interviews, clinical record reviews, and facility documentation review, the facility staff discouraged one Resident from communication with external local entities/police during an abuse allegation, and did not allow evidence from a police report of the abuse situation for 2 Residents (Residents #131, and #130) in a survey sample size of 63 residents. The findings included: The facility failures described above resulted in the sexual abuse/harassment of Resident #131 by Resident #130, without police protection. Resident #131 (victim) was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Traumatic Brain Injury (TBI) after a motor vehicle accident, diplopia, muscle weakness, unsteadiness on feet, abnormal gait and mobility, wheelchair use, and cognitive communication deficit, although there was no communication deficit noted at the time of survey. Resident #131's most recent Minimum Data Set with an Assessment Reference Date of 1-23-25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, staff interviews, Resident interviews, clinical record reviews, and facility documentation review, the facility staff failed to protect one Resident from abuse by a room mate with known illicit drug and alcohol abuse in their shared room for 1 Resident (Residents #131) in a survey sample size of 63 residents. The findings included: Resident #131 was exposed to, and not protected from alleged sexual harassment and abuse, and facility known illicit drug and alcohol abuse in their shared room by his room mate (Resident #130). Resident #131 (victim) was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Traumatic Brain Injury (TBI) after a motor vehicle accident, diplopia, muscle weakness, unsteadiness on feet, abnormal gait and mobility, wheelchair use, and cognitive communication deficit, although there was no communication deficit noted at the time of survey. Resident #131's most recent Minimum Data Set with an Assessment Reference Date of 1-23-25 was coded as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, staff interviews, Resident interviews, clinical record reviews, and facility documentation review, the facility staff failed to implement their abuse policies to protect Residents, report abuse timely, investigate fully, and allow a police report of the abuse for 4 Residents (Residents #130, #131, #7, and #39) in a survey sample size of 63 residents. The findings included: 1. The facility failures described above resulted in the sexual abuse/harassment of Resident #131 by Resident #130. Resident #131 (victim) was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Traumatic Brain Injury (TBI) after a motor vehicle accident, diplopia, muscle weakness, unsteadiness on feet, abnormal gait and mobility, wheelchair use, and cognitive communication deficit, although there was no communication deficit noted at the time of survey. Resident #131's most recent Minimum Data Set with an Assessment Reference Date of 1-23-25 was coded as a discharge assessment. The Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, staff interviews, Resident interviews, clinical record reviews, and facility documentation review, the facility staff failed to report an allegation of abuse to the state agency, police, and other stake holders timely for 4 Residents (Residents #131, #130, #7, and #39) in a survey sample size of 63 residents. The findings included: 1. The facility failures described above resulted in the sexual abuse/harassment of Resident #131 by Resident #130. Resident #131 (victim) was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Traumatic Brain Injury (TBI) after a motor vehicle accident, diplopia, muscle weakness, unsteadiness on feet, abnormal gait and mobility, wheelchair use, and cognitive communication deficit, although there was no communication deficit noted at the time of survey. Resident #131's most recent Minimum Data Set with an Assessment Reference Date of 1-23-25 was coded as a discharge assessment. The Brief Interview for Mental Status was coded as 15 out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, staff interviews, Resident interviews, clinical record reviews, and facility documentation review, the facility staff failed to investigate an allegation of abuse fully for 2 Residents (Residents #131, and #130) in a survey sample size of 63 residents. The findings included: 1. The facility failures described above resulted in the sexual abuse/harassment of Resident #131 by Resident #130. Resident #131 (victim) was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Traumatic Brain Injury (TBI) after a motor vehicle accident, diplopia, muscle weakness, unsteadiness on feet, abnormal gait and mobility, wheelchair use, and cognitive communication deficit, although there was no communication deficit noted at the time of survey. Resident #131's most recent Minimum Data Set with an Assessment Reference Date of 1-23-25 was coded as a discharge assessment. The Brief Interview for Mental Status was coded as 15 out of a possible 15 points which indicates no cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the resident record review, staff interviews and a review of facility documents, the facility staff failed to notify the Office of the State Long-Term Care Ombudsman in writing of a hospital discharge for 1 of 63 residents (Resident #50), in the survey sample. The findings included: Resident #50 was originally admitted to the facility 10/27/2016 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included a stroke with right hemiparesis and expressive aphasia. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/22/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicated Resident #50's cognitive abilities for daily decision making were moderately impaired. A nurses' note dated 11/10/24 at 3:36 AM stated the resident was observed with a large amount of dark bloody liquid coming from his rectum and the resident complained of lower abdominal pain that radiated to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure an accurate minimum data set (MDS) assessment for 1 of 63 residents in the survey sample (Resident # 139), a closed record resident. The findings include: Resident #139 was originally admitted to the facility 11/27/24 after an acute care hospital stay. The resident had an unplanned discharged from the facility on 12/01/24. The current diagnoses included; Chronic Pain Syndrome and Unspecified Fracture of the Lower end of Left Radius, Subsequent Encounter for Closed Fracture with Routine Healing. The 5-day, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/01/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #139 cognitive abilities for daily decision making were intact. Resident # 139's MDS dated [DATE] coded the resident as being admitted to the hospital instead of coding that resident was discharged to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview, the facility staff failed to ensure a Pre-admission Screening and Resident Review (PASARR) was completed prior to admission for 4 Residents (Residents #3, #32, #59, and #132) in a sample of 63 residents. The Findings included: 1. Resident #3 was admitted on [DATE] with diagnoses including: Bipolar Disorder, Anxiety, and Dementia. Physicians orders for medications were reviewed and revealed psychotropic medications actively being administered for those diagnoses. On 1-30-25, an observation was conducted of Resident #3. The Resident was sitting in her room in a wheel chair and talked with the surveyor who had entered the room and addressed her in a greeting, while attempting conversation and interview. The Resident was also talking to herself with questions and answers to an apparent inner monolog with herself. On 1-30-25 a review of Resident #3's clinical record was conducted. No previous to Long Term Care Skilled Nursing (after acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to follow the professional standards of quality regarding treatments for one (1) resident (Resident # 24) in survey sample of 63 residents. The findings included: The facility staff failed to implement medication policy to ensure that Resident #24 had all of his medications on hand as ordered by the physician, and further failed to administer the medications and treatments as ordered by the physician. Resident #24 was admitted to the facility on [DATE] with diagnoses that include but are not limited to paranoid schizophrenia, diabetes, chronic kidney disease, mild intellectual disabilities, hypertension, hypothyroidism, bipolar disorder, major depressive disorder, severe with psychotic features, and anxiety. A review of the clinical record revealed that Resident #24 had orders that included: [NAME] Moisture Barrier Cream (Skin Protectants, Misc.) Apply to Sacrum, buttocks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review and clinical record review, the facility staff failed to ensure proper Activities of Daily Living services were provided for three (3) residents (Residents #123, #83 and #24) in a survey sample of 63 residents. The findings included: 1. For Resident # 123, the facility staff failed to provide lotion after bathing. Resident #123 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: Dementia with Agitation, Diabetes, Hypertension, and Legal blindness. The most recent Minimum Data Set (MDS) was an admission Assessment with an Assessment Reference Date (ARD) of 9/10/2024. Resident # 123's BIMS (Brief Interview for Mental Status) Score was a 14 out of 15, indicating no cognitive impairment. Review of the clinical record was conducted on 1/28/2025 to 1/31/2025 and 2/3/2025 to 2/5/2025. Resident #123 complained about not getting lotion on her body. She stated some facility staff members told her it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview clinical record review and facility documentation the facility staff failed to ensure Residents receive treatment and assistive devices to maintain vision for 1 Resident in a survey sample of 38 Residents. The findings included: For Resident #125 the facility staff failed to ensure the Resident received vision services for a resident with a diagnosis of glaucoma. Resident #125 was admitted to the facility on [DATE] with diagnoses that included but we're not limited to UTI, kidney stones, protein calorie malnutrition, asthma, epilepsy, repeated falls, COPD, chronic renal failure, colostomy, major depressive disorder, DVT, muscle weakness, traumatic brain injury, acute angle - closure, glaucoma, dysphasia, and hypertension. Resident #125 is wheelchair, bound and requires assistance with all aspects of care except for eating. His most recent BIMS (Brief Interview of Mental Status) scored the resident at 15 out of 15 indicating no cognitive impairment. On 5/21/25 at 11:00 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review and clinical record review, the facility failed to prevent, assess, identify and treat an avoidable pressure ulcer for one Resident (Resident #63) in a survey sample of 63 Residents. The findings included: Resident #63 was originally admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of, but not limited to Alzheimer's, muscle weakness, difficulty walking, vitamin deficiency, cognitive communication deficit, chronic kidney disease, anxiety, and repeated falls. Resident #63's most recent MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 12/7/2024 was a quarterly assessment. The MDS coded Resident #63 with a BIMS (Brief Interview for Mental Status) score of 00 out of 15 possible points, indicating severe cognitive impairment. The MDS coded Resident #63 as dependent with Activities of Daily Living (ADL's), dependent or 2 persons assist for all function abilities and frequently incontinent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review and facility documentation review, the facility staff failed to ensure proper foot care was provided to one (1) resident (Resident # 83) in a survey sample of 63 residents. For Resident # 83, the facility staff failed to ensure proper nail care was provided. Resident # 83 was admitted to the facility on [DATE] and readmitted on [DATE]. Diagnoses included but were not limited to: Chronic Obstructive Pulmonary Disease, Hypertension, Chronic Kidney Disease, Diabetes, Acute Respiratory Failure and Congestive Heart Failure. The most recent Minimum Data Set (MDS) was an Annual Assessment with an Assessment Reference Date (ARD) of 11/3/2024. Resident # 83's BIMS (Brief Interview for Mental Status) Score was a 15 out of 15, indicating no cognitive impairment. Resident # 83 required assistance with Activities of Daily Living. During the initial tour of the facility on 1/28/2025 at 1:30 p.m., Resident # 83 was observed lying in bed. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and resident record review, the facility staff failed to provide incontinence care for one (1) of 63 residents (Resident #21), in the survey sample. The findings included: Resident #21 was originally admitted to the facility 05/27/2022 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included high blood pressure and bilateral lower extremity swelling. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/31/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 13 out of a possible 15. This indicated Resident #21's cognitive abilities for daily decision making were intact. In section H0300 the resident was coded as occasionally incontinent of urine. On 1/28/25 at approximately 4:07 PM, Resident #21 was observed in his room with a puddle of urine beneath his wheel chair and his pants were saturated. The resident propelled the wheel chair out in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents did not sustain significant unplanned weight loss for one (1) Resident (# 109) in a survey sample of 63 residents. The findings included: For Resident #109 the facility staff failed to ensure the Resident's food preferences were addressed and failed to act on a significant unplanned weight loss of 13.25% in 6 mos. On 1/28/25 at approximately 12:45 p.m., an interview was conducted with Resident #109 who stated the food was not good at the facility. When asked to elaborate the Resident complained that a lot of times the food was burnt or overcooked. The Resident stated that they did not have any seasoning in the food and it was bland. He stated that he has lost weight since being at the facility and it was not intential weight loss. When asked if he had seen the Registered Dietician, he stated that he had not. When asked if anyone had contacted him and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide routine medications to two (2) Residents (Residents #24, and #2) in a survey sample of 63 Residents. The findings included: 1. For Resident #24 the facility staff failed to ensure that the resident received the medications and treatments as ordered by the physician. Resident #24 was admitted to the facility on [DATE] with diagnoses that include but are not limited to paranoid schizophrenia, diabetes, chronic kidney disease, mild intellectual disabilities, hypertension, hypothyroidism, bipolar disorder, major depressive disorder, severe with psychotic features, and anxiety. A review of the clinical record revealed that Resident #24 had orders that included: [NAME] Moisture Barrier Cream (Skin Protectants, Misc.) Apply to Sacrum, buttocks topically every day and evening shift for protection/prevention -Start Date- 09/29/2020 0700 -Hold Date from 01/27/2025 to 01/30/2025 Cerave…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure Residents were free from significant medication errors for two (2) Residents (Residents #24, and #139) in a survey sample of 63 Residents. The findings included: 1. For Resident #24 the facility staff failed to ensure that the Resident received the medications and treatments as ordered by the physician. Resident #24 was admitted to the facility on [DATE] with diagnoses that include but are not limited to paranoid schizophrenia, diabetes, chronic kidney disease, mild intellectual disabilities, hypertension, hypothyroidism, bipolar disorder, major depressive disorder, severe with psychotic features, and anxiety. A review of the clinical record revealed that Resident #24 had orders that included: Lisinopril Oral Tablet 20 MG - Give 1 tablet by mouth at bedtime related to essential (primary) hypertension -Start Date- 12/30/2024 Levothyroxine 25 mcg give 1 tablet by mouth in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to reflect resident's cultural and ethnic needs of the resident by not providing meal preferences for one (1) of 63 residents (Resident #36), in the survey sample. The findings included: Resident #36 was originally admitted to the facility on [DATE]. The resident has never been discharged from the facility. The current diagnoses included; Magnesium and Vitamin D Deficiency. The Annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 10/21/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 8 out of a possible 15. This indicated Resident #36 cognitive abilities for daily decision making were moderately impaired. On 1/30/25 at approximately 12:00 PM., an interview was conducted with Resident #36. Resident #36 was asked if she had concerns with the food. The resident mentioned that she was from Ghana and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure that a resident's lunch was palatable and attractive for one (1) of 63 residents (Resident #129), in the survey sample. The findings included: Resident #129 was originally admitted to the facility 8/20/24. The resident has never been discharged from the facility. The current diagnoses included; Unspecified Protein Calorie Malnutrition. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/23/24 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #129 cognitive abilities for daily decision making were intact. The care plan dated on 1/16/25 read that Resident #129 was at risk for weight loss, malnutrition or poor hydration status related to chronic disease. The goal for Resident #129 was for the resident to have optimal nutrition and hydration status. The intervention for Resident #129 was to record the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure the facility maintained a safe, sanitary, and comfortable environment to prevent the transmission of communicable diseases and infections for the facility in general, and for two (2) residents (Residents #3, and #130) in a survey sample of 63 residents The findings included: 1. On 1-28-25 during resident room observations, the room of Resident #3 was noted to have a sticky, tape style insect trap, hanging from the ceiling in the bathroom. The 2 inch wide by 24 inch long tape was so covered in insects that it had the appearance of fur covering it. A nurse was coming down the hall at that time and was asked to view the area. When asked if he thought it was safe and sanitary for the Resident, he stated no. Resident #3 stated yes, they have pest control bug people come and spray, however, she stated they only spray the halls, not the rooms, because they don't want to move things around in the room. During the entire survey there were fruit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0914 — isolated
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, the facility staff failed to ensure rooms had visual privacy for five (5) Residents (Residents # 123, # 2, # 128, # 132 and #46 ) in a survey sample of 63 residents. Findings included: 1. For Resident # 123, the facility staff failed to ensure the room was equipped with curtains that would extend around the bed. Resident # 123 was admitted to the facility on [DATE] with the diagnoses of, but not limited to: Dementia with Agitation, Diabetes, Hypertension, and Legal blindness. The most recent Minimum Data Set (MDS) was a Quarterly Assessment with an Assessment Reference Date (ARD) of 1/7/2025. Resident # 123's BIMS (Brief Interview for Mental Status) Score was a 13 out of 15, indicating no cognitive impairment. Review of the clinical record was conducted on 1/28/2025 to 1/31/2025 and 2/3/2025 to 2/5/2025. On 1/29/2025 at 10:20 a.m., the surveyor observed a Certified Nursing Assistant providing ADL (Activities of Daily Living) care to Resident # 123. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-28 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to follow standards of practice affecting one resident (Resident #1) in a survey sample of 16 residents. The findings included: For Resident # 1, the facility staff refused to provide education and resources to the resident who was discharging against medical advice. They failed to serve as an advocate for the resident. They failed to show practice the tenets of nursing . Resident # 1 was admitted to the facility on with diagnoses that included but were not limited to: Chronic Embolism and Thrombosis of the left femoral vein, , Acute Kidney Failure, Pressure Ulcer, Nontraumatic hematoma of soft tissue, Acute Embolism and Thrombosis of deep veins of lower extremity,Bipolar Disorder, History of falling, Acute Posthemorrhagic Anemia,Schizoaffective Disorder, Contracture of Muscle, Unspecified site. The most recent MDS (minimum data set) assessment was a Quarterly assessment with an ARD (Assessment Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and facility documentation the facility failed to ensure the Resident's right to right to choose a roommate when practicable, and the right to receive written notice, including the reason for the change, before the resident's room or roommate is changed, for 1 Residents (# 5) in a survey sample of 16 Residents. The findings included: 1. For Resident #5 the facility staff failed to notify the Resident prior to changing rooms. On 3/27/24 a review of the clinical record revealed that Resident #5 was admitted into room [ROOM NUMBER] and subsequently moved to room [ROOM NUMBER] however no documentation was found to support Resident or RP notification of room change. On 3/28/24 at approximately 9:00 AM an interview was conducted with the Social Worker who was asked about the process for changing a Resident's room. The Social Worker explained that if a Resident requested a room change or get a different room mate the Social Worker would intervene to ensure that there are no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to allow visitation for one resident (Resident # 1) in survey sample of 16 residents. Findings included: For Resident # 1, the facility staff failed to allow visitation during a COVID outbreak in August 2023. Resident # 1 was admitted to the facility on with diagnoses that included but were not limited to: Chronic Embolism and Thrombosis of the left femoral vein, , Acute Kidney Failure, Pressure Ulcer, Nontraumatic hematoma of soft tissue, Acute Embolism and Thrombosis of deep veins of lower extremity,Bipolar Disorder, History of falling, Acute Posthemorrhagic Anemia,Schizoaffective Disorder, Contracture of Muscle, Unspecified site. The most recent MDS (minimum data set) assessment was a Quarterly assessment with an ARD (Assessment Review Date) of 7/1/2023. The MDS coded Resident # 1 with a BIMS (Brief Interview for Mental Status) score of 4 (of a possible 15 points) which indicated severe cognitive impairment. Resident # 1 required assistance with ADLs (activities of daily living.) During the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to allow the Resident Representative access to the clinical record in a timely manner for two Residents ( Resident #7 & #1) in a survey sample of 16 Residents. The findings included: 1. For Resident #7 the facility staff failed to provide Medical Records to the POA (Power of Attorney) in a timely manner. On 3/28/24 at approximately 2PM an interview was conducted with the Administrator who was asked about Resident #7's family requesting medical records. She indicated she would look into the matter and get back with the survey team. On 3/28/24 at approximately 5 PM the Administrator admitted there was a delay in getting the medical records to the Resident #7's family. The Administrator stated that the person requesting the records (Resident #7's mother) was not the power of attorney. The Administrator stated that the girlfriend / significant other was the power of attorney on record. When surveyor mentioned the name of the Resident's power of attorney the Administrator stated, That is not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and facility documentation, the facility staff failed to ensure the Residents right to a safe clean comfortable and homelike environment for residents on three of four units inhabited by facility residents. The findings included: 1. For Resident # 6 the facility staff has failed to maintain the Resident room in a clean and sanitary manner. Observations: On 3/26/24 during the initial tour of the building offensive odors were noticed on Unit 1 patient care area as well as in the hallways. The Resident rooms were cluttered and unkempt, there were visible stains on the tile floor in Resident rooms and common areas as well. Several rooms had fruit flies in them, Residents had open food and snacks at their bedside. On 3/27/24 at approximately 2PM observations were made of Resident #6's room and the room was cluttered there were visible stains on the floor there was debris (dust and dirt) in the corners of the room, there were fruit flies noted on the privacy curtain. The room smelled of urine. On 3/27/24 at approximately 11:45 AM an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility documentation review and clinical record review, the facility staff failed to ensure a safe and orderly discharge for one resident (Resident # 1) in a survey sample of 16 residents. Findings included: For Resident # 1. the facility staff failed to provide any assistance with discharge instructions when the resident was discharged (AMA) against medical advice. Resident # 1 was admitted to the facility on with diagnoses that included but were not limited to: Chronic Embolism and Thrombosis of the left femoral vein, , Acute Kidney Failure, Pressure Ulcer, Nontraumatic hematoma of soft tissue, Acute Embolism and Thrombosis of deep veins of lower extremity,Bipolar Disorder, History of falling, Acute Posthemorrhagic Anemia,Schizoaffective Disorder, Contracture of Muscle, Unspecified site. The most recent MDS (minimum data set) assessment was a Quarterly assessment with an ARD (Assessment Review Date) of 7/1/2023. The MDS coded Resident # 1 with a BIMS (Brief Interview for Mental Status) score of 4 (of a possible 15 points) which indicated severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to implement a comprehensive care plan for pressure ulcers for three Residents (Residents #10, #12 & #1) in a survey sample of 16 Residents. The findings included: 1. For Resident #10, the facility staff failed to implement a care plan for a sacral pressure wound. Resident #10 was admitted to the facility on [DATE] with diagnoses including; Diabetes, pulmonary embolism, stroke, aphasia, hypertension, contractures, syphilis, congestive obstructive pulmonary disorder (COPD), encephalopathy, carbon monoxide poisoning, and viral hepatitis C. Resident #10's most recent MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 11-27-23 was a quarterly assessment. The MDS coded Resident #10 as needing extensive to total staff assistance with toileting, hygiene, and bathing. The Resident was also coded as unable to complete a brief interview for mental status (BIMS), indicating significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and facility documentation the facility staff failed to review and revise the care plan for 1 Resident (#5) in a survey sample of 16 Residents. The findings included: For Resident #5, the facility staff failed to review and revise the care plan and add interventions after each fall the Resident had. On 3/27/24 a review of the clinical record revealed that Resident #5 had 10 falls from the time of admission on [DATE] until her discharge on [DATE]. The dates of the falls are as follows: 7/21/22, 12/18/22, 1/7/23 (this fall happened while at the dialysis center), 1/16/23, 2/14/23, 4/16/23, 5/5/23, 5/10/23, 6/25/23, and 7/1/23. A review of the care plan read as follows: FOCUS - The Resident is at risk for falls r/t [related to] PVD [peripheral vascular disease], age related osteoporosis, cerebral infarction, - date initiated - 8/5/22. GOAL - Minimize the risk of falls through the next review date - date initiated 8/5/22. INTERVENTIONS: Anticipate and meet the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility documentation review and clinical record review, the facility staff failed to implement an effective discharge plan for one resident in a survey sample of 16 residents. The findings include: For Resident # 1, the facility staff failed to ensure the discharge needs were identified and implemented. Resident # 1 was admitted to the facility on with diagnoses that included but were not limited to: Chronic Embolism and Thrombosis of the left femoral vein, , Acute Kidney Failure, Pressure Ulcer, Nontraumatic hematoma of soft tissue, Acute Embolism and Thrombosis of deep veins of lower extremity,Bipolar Disorder, History of falling, Acute Posthemorrhagic Anemia,Schizoaffective Disorder, Contracture of Muscle, Unspecified site. The most recent MDS (minimum data set) assessment was a Quarterly assessment with an ARD (Assessment Review Date) of 7/1/2023. The MDS coded Resident # 1 with a BIMS (Brief Interview for Mental Status) score of 4 (of a possible 15 points) which indicated severe cognitive impairment. Resident # 1 required assistance with ADLs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to ensure that each resident receives care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 1 resident in a survey sample of 16 Residents. The findings included: For Resident #6, the facility staff failed to speak with the Resident in a manner that preserved dignity and respect. On 3/27/24 at approximately 3PM an interview was conducted with Resident #6 who stated that she felt that staff were uncaring. She stated that she felt that some staff were rude to Residents without provocation. When asked if she knew of any specific staff members, she declined to give names. She stated, You know I ' m not the only one who has seen this. It has been brought up at Resident Council and the supervisors are aware of it. I am trying to get transferred out of here to [facility name redacted]. A review of the Resident council minutes for the preceding 6 months revealed the following: 12/27/23 - Nursing - DON present - Resident Concern /…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to ensure incontinence hygiene care was provided timely for 2 residents (Resident #10 & # 3) of 16 residents in the survey sample. The findings included: 1. For Resident #10 the facility staff did not provide incontinence hygiene care timely. Resident #10 was admitted to the facility on [DATE] with diagnoses including; Diabetes, pulmonary embolism, stroke, aphasia, hypertension, contractures, syphilis, congestive obstructive pulmonary disorder (COPD), encephalopathy, carbon monoxide poisoning, and viral hepatitis C. Resident #10's most recent MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 11-27-23 was a quarterly assessment. The MDS coded Resident #10 as needing extensive to total staff assistance with toileting, hygiene, and bathing. The Resident was also coded as unable to complete a brief interview for mental status (BIMS), indicating significant cognitive impairment. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and services for pressure sores for three Residents (Residents #10, 12, & #8) in a survey sample of 16 Residents. The findings included: 1. For Resident #10, the facility staff failed to give incontinence hygiene care timely, failed to assess, describe and document a sacral pressure wound, and further failed to provide a care plan for the sacral pressure wound. Resident #10 was admitted to the facility on [DATE] with diagnoses including; Diabetes, pulmonary embolism, stroke, aphasia, hypertension, contractures, syphilis, congestive obstructive pulmonary disorder (COPD), encephalopathy, carbon monoxide poisoning, and viral hepatitis C. Resident #10's most recent MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 11-27-23 was a quarterly assessment. The MDS coded Resident #10 as needing extensive to total staff assistance with toileting, hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, Ombudsman interview, clinical record review, and facility documentation review, the facility staff failed to provide necessary dialysis services and transportation for 1 Resident (Resident's #12) in a survey sample of 16 residents. The findings included: For Resident #12, the facility staff failed to provide timely transportation to receive dialysis treatment from 5-18-23 until 5-23-23 (5 days). Resident #12 was initially admitted to the facility on [DATE]. The most recent readmission was on 2-14-22 after a hospital stay. Diagnoses included; Diabetes, hypertension, stroke, end stage renal disease with dialysis, seizure, atrial fibrillation, anemia, sarcopenia, peripheral vascular disease, and obstructive sleep apnea with refusal to wear C-pap. The Resident's most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 4-3-23 was coded as a quarterly assessment. Resident #12 was coded as cognitively intact with a Brief Interview for Mental Status (BIMS) score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and facility documentation the facility staff failed to ensure that food is palatable and served at an appetizing temperature for all Residents receiving meals from the kitchen. The findings included: 1. For all Residents receiving meals from the kitchen, the dietary staff failed to ensure food was consistently served in a manner that maintained appropriate temp for that food item (hot items served hot and cold items served cold). On 3/27/24 at approximately 12:20 PM an interview was conducted with Resident #6 who stated that she complained many times about the food since her admission. She stated, It's getting better now that the elevator is fixed. When asked what the elevator has to do with the food being cold, she said, Well the kitchen is in the basement, and they have to bring the trays up to the 2 floors. The elevator was broken for months and now its fixed but sometimes we still have a problem if they don't use the hot plates in the trays. Although a test tray was done during the survey and this issue was not found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to maintain clinical records that were accurate for 1 Resident (#7) in a survey sample of 16 Residents. The findings included: For Resident #7 the facility staff failed to ensure that code status, and Power of Attorney information was consistently and accurately maintained in the clinical record. On 3/26/24 a review of the clinical record revealed that Resident #7 had orders for Full Code, dated since admission. Further review of records revealed that in Physician Progress Notes, Resident #7 was referred to as DNR (Do Not Resuscitate). 12/17/23 - 7:09 PM Resident declined additional episodes of hemodialysis. Advanced directive was discussed, and resident is a full code. The clinical record contained an order for Resident #7 that stated, FULL CODE, however, the physician's notes dated 12/13, 12/14, 12/18, 12/20 & 12/23 refer to the Resident as being DNR On 3/28/24 an interview was conducted with the DON and Administrator who were asked if they were aware of the conflicting documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-28 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and facility documentation the facility staff failed to ensure a safe and functional environment for all residents who reside in room [ROOM NUMBER], reside on Wing 2, utilize the Sunroom, or receive meals from the dietary staff. The findings included: On 3/26/24 a review of the maintenance logs was conducted. The following are excerpts from the maintenance logs. Created 1/2/24 at 9:19 AM - NO HEAT - Resident Room wing 2 Updated 1/3/24 10:40 AM Completed. Created 1/4/24 at 12:49 PM - Power is out in [NAME] River Sunroom - Updated 1/4/24 1:30 PM - Completed. Created 1/5/24 a -t 2:48 PM - Power is Out in [NAME] River Sunroom. Updated 1/11/24 at 10:27 AM Completed (Please note no power for 6 days) Radiator Heat Common Area 300 - 2/6/24- Created 1:15 PM Updated 3:03 PM - Messed with valves at the end of the hall to give more air to memory care unit, messing with the one 1/3 to give more heat as well. Created 2/19/24 at 8:05 AM- room [ROOM NUMBER] C Heating unit - Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-14 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, clinical record review, facility document review, and in the course of a complaint investigation the facility was not administered in a manner that enabled it to use it's resources effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. This has the potential to affect all residents. The Directors and Officers of the facility's parent company knew of the absence of leadership in the facility, as the Regional Administrator had been tasked with assisting in the capacity of Administrator for 2 buildings and they did not act to allocate effective full time leadership to the facility. The findings included; On 7-5-22 Staffing schedules were requested for the week, and were reviewed each day. A tour of the entire building to ascertain all staff currently providing care to the Residents and working during the shift was conducted on 7-5-22. The census on this day was 143 Residents. There was no Administrator, no Infection Preventionist (IP), nor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-07-14 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and in the course of a complaint investigation, the facility failed to ensure employment of a qualified Social worker on a full time basis. This has the potential to affect all residents. This is Substandard Quality of Care. The Facility failed to provide a full time Social worker for the second week of survey, and planned to use another facility's Social worker to help out 2-3 days per week. The Findings included: The Social Worker was interviewed on 7-5-22, and stated it was her last week to work, as she was working out her notice, and that she had resigned her position with the facility. On 7-7-22 an interview was requested with the Social Worker. Employee Q stated that the Social worker was as of yesterday no longer employed by the facility. When surveyors asked why the termination and early departure as the Social Worker had self scheduled for 2 more days, no answer was given. On 7-12-22 The social worker (Employee T) from a sister facility, which had greater than 120 beds, was present during survey, and upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, facility documentation review, and clinical record review, the facility staff failed to maintain an infection prevention and control program for the prevention, identifying, reporting, and investigating infections. The findings included: 1. The facility staff failed to maintain an infection prevention and control program to include infection surveillance, infection investigation and system to prevent the development and transmission of communicable diseases within the facility. On 7/12/22 at 8:09 AM, the facility administration was asked to provide the survey team with evidence of infection surveillance logs/line listing (for COVID and non-COVID infections) Jan-July 2022. On 7/12/22 at approximately 11 AM, a video call was conducted with the facility interim Infection Preventionist (IP)/Employee N, who was also the Corporate Clinical Consultant. During this video call the IP was asked to show evidence of the infection line listing and she said, I'm having difficulty finding it. When asked about their COVID infections and recent outbreaks,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-07-14 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility documentation review, the facility staff failed to have a designated individual to serve as the Infection Preventionist (IP) which has the potential to affect all 143 Residents residing in the facility. The findings included: On 7/5/2022, the Regional Administrator reported to the survey team that the Infection Preventionist for the facility had quit. He (the Regional Administrator) said they were going to get the Corporate Clinical Consultant (nurse consultant) to fill in, but she was on vacation that week. On 7/11/22, the facility's interim Administrator and Regional Administrator stated that Employee N/Corporate Clinical Consultant is serving as the facilities interim Infection Preventionist. On 7/12/22 at 10:10 AM, an interview was conducted with Employee N/the Corporate Clinical Consultant/interim Infection Preventionist. Employee N stated, This was not one of my assigned buildings, I just took it over the first of June. [Previous Infection Preventionist name redacted] was here then, she left about 3 weeks ago. The Assistant Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-07-14 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility documentation review, the facility staff failed to notify Residents and families when new cases of COVID-19 were identified in the facility, affecting all 143 Residents residing in the facility. The findings included: On 7/12/22 at 8:09 A.M., a request for Evidence of Resident and family notifications of COVID cases and the weekly communication for May, June and July was made. On 7/12/22 at 10:40 AM, the facility provided the survey team with evidence of automated calls being made to Resident's families on 6/10/22, for notification of a COVID case identified on 6/9/22. On 7/12/22 at approximately 11 AM, during a video call with the Corporate Clinical Consultant/Interim Infection Preventionist (IP). The IP identified that on 5/30, 6/6, 6/13, and 6/20 the facility was in outbreak. She also stated that on 7/4/22, a Resident tested positive for COVID-19, which placed the facility back into an outbreak status. On 7/13/22, the facility staff provided an infection surveillance log with the last entry being 5/20/22, where a staff member tested positive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, and staff interview, the facility staff failed to provide a clean, comfortable, and homelike environment for Residents on one unit (the 400 unit) out of 4 units. Specifically, observations of the 400 unit shower room and Resident rooms included the following: 1) The shower room had no hot water from 2 out of 3 shower heads 2) One shower head was detached from the hose and inoperable so the water temperature could not even be tested. 3) The shower room sink had a leaky faucet and there were rust stains in the sink basin. 4) There were rust spots on the floor in various places in the shower room and black spots on the floor in one of the shower stalls. 5) There was a dry, white, crusty substance covering the entire base plate of the shower handle in one of the three shower stalls. 6) For Resident #50, the paper towel dispenser in the bathroom was on the bathroom floor 7) For Resident #111 and in Resident room [ROOM NUMBER], the floors were sticky to walk upon, stained,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to review and revise care plans for 6 Residents (Resident #127, 93, 4, 49, 75, and 34) in a survey sample of 48 Residents. The findings included: 1. For Resident #127 the facility staff failed to revise the care plan to include an unstageable wound (a wound where the wound bed is not able to be visualized and therefore the extent of the wound cannot be determined) that required debridement. On 7/11/22 and 7/12/22, a clinical record review was conducted. This review revealed that on 6/30/22, the nurse practitioner ordered for a wound consult and would culture. On 7/8/2022, Resident #127 was seen by a wound specialist and a surgical debridement procedure was performed at the bedside on the unstageable sacral wound. Review of the care plan for Resident #127 revealed that the sacral wound had not been addressed on the care plan. 2. For Resident #93, the facility staff failed to review and revise the nutritional care plan to capture an 82 lb. weight gain. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-14 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation review and clinical record review, the facility staff failed to follow the nursing standards of practice, for two Residents (Resident #106 & #127) in a survey sample of 48 Residents. The findings included: 1. For Resident #106, the facility staff failed to follow physician orders and obtain weekly weights as ordered by the physician. On 7/11/22 and 7/12/22, a clinical record review was conducted of Resident #106's clinical chart. This review revealed an active physician orders which read, Weekly weights with an effective date of 2/16/2021. Review of Resident #106's weights revealed a weight had not been obtained since 4/29/22. On 7/13/22 at 11:04 AM, an interview was conducted with the Nurse Practitioner (NP)/Employee R. The NP was asked what her expectations are when she writes or gives an order regarding a Resident. The NP said, To execute it as soon as possible or as soon as available, at least within 24 hours. When asked what is the importance of monitoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility failed to ensure sufficient nursing staff to provide nursing and related services to meet the resident's needs safely, timely, and in a manner that promotes each residents rights, physical, mental, and psychosocial well being. The Findings included: On 7-5-22 Staffing schedules were requested for the week, and were reviewed each day. A tour of the entire building to ascertain all staff currently providing care to the Residents and working during the shift was conducted on 7-5-22. The census on this day was 143 Residents. There was no Infection Preventionist (IP), nor Director of Nursing (DON), and no MDS (Minimum Data Set)/care plan Coordinator present. Nursing staff were interviewed during initial tour and asked who the Administrator, DON, IP, and MDS Coordinators were for the building. All answered that none of those positions were filled and that Employee Q was the only one they had seen, and that had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-14 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility failed to ensure a Registered Nurse (RN) Director of Nursing (DON) was present and overseeing resident care, and staff competencies on a full time basis. The Findings included: On 7-5-22 Staffing schedules were requested for the week, and were reviewed each day. A tour of the entire building to ascertain all staff currently providing care to the Residents and working during the shift was conducted on 7-5-22. The census on this day was 143 Residents. There was no Director of Nursing (DON) present. Nursing staff were interviewed during initial tour and asked who the Administrator, DON, IP, and MDS Coordinators were for the building. All answered that none of those positions were filled and that Employee Q was the only one they had seen, and that had been seldom as he only came a couple times per week because his facility and home were hours away from this facility. There was an Assistant Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility failed to ensure competent nursing staff to provide nursing and related services to meet the resident's needs for 4 of five record reviews. The Facility failed to provide performance competency reviews to ensuring skilled and competently trained staff, able to provide for Resident care needs. The Findings included: On 7-5-22 Staffing schedules were requested for the week, and were reviewed each day. A tour of the entire building to ascertain all staff currently providing care to the Residents and working during the shift was conducted on 7-5-22. The census on this day was 143 Residents. There was no Administrator, no Infection Preventionist (IP), nor Director of Nursing (DON), and no MDS (Minimum Data Set)/care plan Coordinator present. Staff members (2 LPN's, and all 3 CNA's) were asked during initial tour if they had received training and had annual competencies evaluated. All responded they could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview the facility failed to properly store drugs on two medication carts in a sample of four medication carts. The findings included: On 7/13/22 at approximately 11:04 a.m. while conducting a review of medication cart(S) observed the following: 1. On Unit 1 the medication cart was reviewed with LPN F. The following medications routes were commingled in the up left corner pocket of drawer one: topical patches (catapres), transdermal (rivastigmine), suppositories (bisacodyl), oral medications (alendronate). LPN F acknowledged that medications of various route are to be stored with dividers separating each medication route. However, the aforementioned medications were not stored in such a manner. 2. On Unit 2 the medication cart was reviewed with RN D. The following medication route were commingled: injectable (single dose of medroxyprogesterone syringe with needle), multi-dose vial (medroxyprogesterone), and oral medications (aspirin, Motrin). RN D acknowledged that medications of various route are to be stored with dividers separating each medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility record review and in the course of a complaint investigation, the facility staff failed to employ sufficient staff to carry out the functions of the food and nutrition services for the facility as a whole. The findings included: For the facility, on 6/21/22 the facility staff failed to ensure the proper number of staff including a cook as well as dietary aids to prepare and serve dinner. On 7/5/22 at approximately 1:00 PM the Social Worker was interviewed and she stated that she was aware of the incident involving having to order pizza for Residents. She stated that she was present at the time. She stated that the Acting Administrator was called in and he called a sister facility to get a kitchen staff member to prepare the puree foods and he then ordered pizza for the Residents who could eat regular consistency. On 7/7/22 at approximately 9:00 AM an interview was conducted with Resident # 34 who stated Oh yeah last month we had pizza from a restaurant because they didn't have enough staff to cook. On 7/7/22 at approximately 9:15 AM an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to maintain an ongoing antibiotic stewardship program to monitor the use of antibiotics which had the ability to impact numerous Residents throughout the facility on all nursing units/resident care units. The findings included: On 7/12/22 at 8:09 AM, a request was made for the facility administration to provide the survey team with, the Antibiotic surveillance tracking from Jan-July, 2022. On 7/12/22 at approximately 11 AM, a video call was conducted with the facility interim Infection Preventionist (IP)/Employee N, who was also the Corporate Clinical Consultant. The IP stated, I have gone through the binders and can't find antibiotic surveillance, I will keep looking for it. The IP was asked to provide the infection line listing, which was noted in the facility policy. The IP again said, I'm having difficulty finding it. On 7/12/22 at 4:20 PM, another video call was held with the IP. She stated, I did locate the binder and they did not do antibiotic surveillance/infection investigations for June,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to implement their immunization policy and ensure each Resident is offered influenza and pneumococcal immunization, for 3 Resident (Resident #121, 23, 140), in a sample of 5 Residents reviewed for immunizations. The findings included: On 7/11/22 and 7/12/22, clinical record reviews were conducted for the sampled Residents with regards to immunization for flu and pneumonia. This review revealed the following: 1. Resident #121 had been admitted to the facility on [DATE]. On the immunization tab of the electronic health record (EHR) it read, No immunizations found. Review of the misc. (miscellaneous) tab, assessment tab, and progress notes revealed no evidence of vaccine administration or offering of such. There was a document scanned into the EHR on the misc. tab that was titled, COVID vaccines no record. This document was reviewed and contained immunization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility documentation review, the facility staff failed to conduct COVID-19 testing in accordance with the Centers for Disease Control and Prevention (CDC) guidance for 4 Residents (Residents #46, #23, #92, and #83) in a sample of 5 Residents reviewed for testing and for 9 staff (Employee K, CNA J, RN C, LPN C, Employee C, Employee L, CNA K, LPN E, and Employee M) in a sample of 9 employees reviewed for COVID testing. The findings included: 1. For Residents #46, #23, and #92, the facility staff failed to conduct COVID-19 testing upon their admission to the facility. On 7/11/22 and 7/12/22, a clinical record review was conducted and revealed the following: 1a. Resident #46 was readmitted to the facility on [DATE]. Resident #46 was not tested for COVID until 5/9/22. 1b. Resident #23 had been readmitted to the facility on [DATE]. The first instance of COVID testing for Resident #23 following readmission was 7/4/2022. Resident #23 had been tested in the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to offer COVID vaccination(s) to four Residents (Resident #121, 23, 140 and 92), in a sample of 5 Residents reviewed for immunizations. The findings included: 1. The facility staff failed to provide evidence that Resident #121 was offered, educated and provided/or declined COVID vaccination. Review of the facility submitted listing of Resident's COVID vaccination status revealed Resident #121 was not vaccinated for COVID-19. On 7/11/22 and 7/12/22, a clinical record review for Resident #121 was conducted. This review revealed the following: Resident #121 had been admitted to the facility on [DATE]. On the immunization tab of the electronic health record (EHR) it read, No immunizations found. Review of the misc. (miscellaneous) tab, assessment tab, and progress notes revealed no evidence of vaccine administration or offering of such. There was a document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to complete exemption documents for 10 of 10 exemptions requested by staff (Employee K, Employee Y, Employee G, CNA J, CNA F, CNA H, CNA G, LPN C, LPN J, and RN C) The findings included: On 7-6-22, the facility staff was requested to provide the survey team with a copy of the staff vaccination matrix and as worked schedule. The as worked schedule was used to check that all facility employees were included on the staff vaccination matrix. On 7-8-22 after several revisions to omissions of staff, between the schedule and the matrix, a final copy was received. The final copy included all exemption forms (10) that had been requested by the staff. None of the (10) exemption documents were complete, to include; Dates, signatures, approved or denied status for the requested exemptions, and mitigation strategies to be adhered to by unvaccinated staff. On 7-8-22 at 2:00 p.m., a conference call was placed with the onsite survey team and the Regional Administrator, who was the only leadership in the building.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-14 · tag F0943 — pattern
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility failed to ensure completion of staff abuse training for 3 of 5 sampled records The Findings included: On 7-5-22 Staffing schedules were requested for the week, and were reviewed each day. A tour of the entire building to ascertain all staff currently providing care to the Residents and working during the shift was conducted on 7-5-22. The census on this day was 143 Residents. There was no Administrator, no Infection Preventionist (IP), nor Director of Nursing (DON), and no MDS (Minimum Data Set)/care plan Coordinator present. Staff members (2 LPN's, and all 3 CNA's) were asked during initial tour if they had received training and had annual competencies evaluated. All responded they could not remember any training other than a recent first CNA licensing course, and long ago abuse training that they had ever received. They were asked who provided training and evaluations, and all responded I don't know, some are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, and clinical record review, the facility staff failed to maintain dignity for one Resident (Resident #142) in a sample size of 48 Residents. Specifically, the facility staff did not assist Resident #142 to obtain clothes/get dressed for approximately 2 months. The findings included: On 07/11/2022 at 2:35 P.M., Resident #142 was observed lying in bed wearing a hospital gown. When asked if it was their preference to be in bed in a hospital gown at this time of day, Resident #142 stated they would like to be dressed but they do not have clothes to wear. Resident #142 indicated that out of respect for other Residents, they really want to wear pants. When asked if the facility staff have assisted with getting clothes, Resident #142 stated that some clothes were ordered but were too small so other clothes needed to be ordered. Resident #142 stated it has been a few months since then. Resident #142 stated they have not received any clothes yet. On 07/12/2022, Resident #142's clinical record was reviewed. Resident #142's most recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility documentation and clinical record review the facility staff failed to promote self determination through support of resident choice, for Resident # 84 in a survey sample of 48 Residents. The findings included: For Resident # 84 the facility staff told the Resident he must go to bed between 9:00 PM and 10:00 PM. On 7/11/22 at approximately 2:00 PM Resident # 84 was interviewed about his stay at the facility and he stated They told me I have to go to bed between 9:00 and 10:00 o'clock. I am not a child, I am a grown man I don't need a bedtime. On 7/12/22 at 4 PM an interview was conducted with CNA B, (a staff member working 3-11 shift ) who stated We try to get the Residents in bed by 10:00 PM so that the night shift doesn't have to get them to bed. We have more staff on 3-11 than nights so we try to make sure everyone is in bed, in a gown by 10:00. When asked what is done if a Resident refuses to go to bed, CNA B said, Well we try at 9:00 and then give them more time like until 9:30. Then at 9:30 we remind them we will be back at 10:00 to get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility documentation review, the facility staff failed to allow a Resident to have visitors at the time of their choosing, for one Resident (#127) in a survey sample of 48 Residents. The findings included: For Resident #127, the facility staff had her daughter removed from the facility for visiting beyond visiting hours. On 7/12/22, during a clinical record review a nursing note was noted that read, Late Entry: Note Text: Daughter [name redacted] c/o [complained of] Nurse called security previous night and walked sister out of building for staying past visiting hours. Reassured daughter that family was welcomed to visit with patient, as long as they wished to without being loud and interfering with other residents care. Daughter very appreciative and patient is currently alone in room. No further complaints voiced at this time. Patient resting comfortably in bed with eyes closed. No distress noted at this time. This entry was made on 7/10/22, by Employee C, the Assistant Director of Nursing (ADON) and noted as a late entry for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, facility record review and clinical record review the facility staff failed to report allegations of abuse to the State Agency (VDH Office of Licensure and Certification) for 1 Resident (# 64) in a survey sample of 48 Residents. The findings included: For Resident #64 the facility staff failed to report allegation of sexual abuse by a CNA. On 7/11/22 during review of FRI's (Facility Reported Incidents) for this facility it was discovered that on 8/27/21 APS (Adult Protective Services) reported to the OLC an allegation of sexual abuse of Resident # 64 that they were investigating. The alleged abuse occurred on 8/21/21 by a CNA, employee O. The report from APS states that the local Police were notified, APS was notified and that the Resident was taken to the hospital for an examination. On 7/12/22 at approximately 1:00 PM the facility was asked to see any and all FRI's for 2021. Employee Q submitted the FRI Book for the surveyors to examine. The FRI Book did not contain any FRI's for alleged sexual abuse of Resident #64. The acting Administrator and the Regional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    Based on electronic health record (EHR) review the facility failed ensure the preadmission screening (PASARR) evaluation for an individual with a mental disorder was conducted for one resident (Resident #45) in a sample of 48. The findings include: On 07/13/22 at approximately 4:30 p.m., while conducting EHR review observed that Resident #45 did not have a PASARR on record. Administrator was made known that the PASARR for Resident #41 could not be located.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to develop a resident-centered baseline care plan that met professional standards of quality care for one resident (Resident #127) in a sample of 48 Residents. The findings included: For Resident #127, the facility staff failed to develop a baseline care plan to direct the Residents care upon admission. On 7/11/22 and 7/12/22, a clinical record review was conducted. This review revealed the following: 1. Resident #127, was admitted to the facility on [DATE]. 2. There was no evidence of a baseline care plan being developed. 3. The comprehensive care plan was not initiated until 6/30/22. On 7/12/22, the facility Administrator was asked to provide Resident #127's baseline care plan. On 7/12/22, the facility Administrator advised the survey team that a base line care plan for Resident #127 was not available. On 7/13/22, the facility's Corporate Clinical Consultant confirmed that a base line care plan for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, the facility staff failed to supervise one Resident during meal time to ensure safety (Resident #49) in a sample size of 48 Residents. Specifically, Resident #49 was observed eating her lunch in an unsafe position presenting a potential choking hazard on 07/11/2022. The findings included: On 07/11/2022 at 1:25 P.M., Resident #49 was observed in her bed eating lunch. The head of the bed was elevated approximately 45 degrees but Resident #49's upper back was in the fold of the bed where the head of the bed begins to rise. Resident #49's head was at the level of the tray table with the lunch tray on it. Resident #49 was not seated upright to safely consume food without the risk of choking. There was no staff in the room. At approximately 1:28 P.M., this surveyor and Certified Nurse Assistant H (CNA H) observed (from the hall) Resident #49 eating their lunch. When asked if any concerns were identified, CNA H stated that the room floor looked dirty. When asked if there were any concerns related to positioning, CNA H…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to identify, monitor, and treat significant weight loss for one Resident (Resident #49) in a sample size of 48 Residents. Specifically, Resident #49 experienced an 18.91% weight loss over a 3 month time period (January 2022 through April 2022). The findings included: On 07/11/2022 at 1:25 P.M., Resident #49 was observed in her bed eating lunch. Resident #49 appeared small-framed and thin. On 07/12/2022, Resident #49's clinical record was reviewed. According to the weight flow chart, Resident #49 was weighed twice since 01/13/2022. Resident #49 weighed 110 pounds on 01/13/2022 and 89.2 pounds on 04/18/2022 which represented an 18.91% weight loss in 3 months. The nursing progress notes around 04/18/2022 were reviewed. There were no progress notes addressing the significant weight loss nor notification of provider or responsible party. The following excerpts of a provider progress note dated 04/19/2022 documented the following: .currently tolerating a regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility record review and clinical record review the facility staff failed to provide medically related social services to maintain highest practicable well-being for 1 Resident (#34) in a survey sample of 48 Residents. The findings included: For Resident #34 the facility staff failed to provide needed prescription eye glasses to enable Resident # 34 to pursue reading and other leisure activities that require adequate vision. On 7/6/22 at approximately 1:45 PM an interview was conducted with Resident #34 who explained that he needed eyeglasses and had not had his vision checked in some time. He stated he was not aware of the exact date he last had an eye exam but he knew it was more than a year ago. Resident #34 stated that he had his eyes examined and the doctor recommended a certain type of eyeglasses and the facility staff told him They are too expensive we won't buy them. On 7/12/22 at approximately 11:00 AM an interview was conducted with Employee T (a Social Worker) who stated that she was not from this building she had been called from a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility documentation and during the course of a complaint investigation the facility staff failed to follow the menus for the facility in general and for Resident #34. The findings included: For the facility in general, it was reported in an anonymous complaint that the facility did not follow the menus and ordered pizza for Residents on 6/21/22, also during survey it was noted that Resident #34 received turkey sandwich instead of what was on his meal ticket and had some food items missing from his lunch tray. On 7/5/22 at approximately 1:00 PM the Social Worker was interviewed and she stated that she was aware of the incident involving having to order pizza for Residents. She stated that the allegation was true and that she was present at the time. She stated that the Acting Administrator was called in and he called a sister facility to get a kitchen staff member to prepare the puree foods and he then ordered pizza for the Residents who could eat regular consistency. On 7/7/22 at approximately 9:00 AM an interview was conducted with Resident # 34…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, clinical record review and facility documentation the facility staff failed to maintain accurate clinical records for 2 Residents (#'s 75) in a survey sample of 48 Residents. The findings included: For Resident # 75 the facility staff failed to maintain accurate and consistent information on catheter. On 7/6/22 at approximately 11:45 AM an interview was conducted with Resident #75 when asked if she has had her catheter since admission. The resident stated she had gotten the catheter at the hospital prior to admission. Observation was made of Resident with Foley Catheter in privacy bag attached to wheelchair. On 7/6/22 during clinical record review it was noted that Resident #75 has had an indwelling catheter since admission for a diagnosis of neurogenic bladder. Excerpts from skilled nurses notes are as follows: 5/24/22 at 402 AMCatheter is not noted 5/25/22 at 2:31 PM Catheter is in dwelling 5/25/22 at 7:05 PM Catheter not noted 5/25/22 at 9:30 PM Catheter not noted 5/26/22 at 3:30 AM Catheter not noted 5/26/22 at 10:36 AM Catheter is indwelling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based in observation, interview, facility documentation and clinical record review the facility staff failed to maintain patient care equipment for 1 Resident #34 in a survey sample of 48 Residents. The findings included: For Resident #34 the facility staff failed to ensure the proper working order of his CPAP machine. On 7/13/22 at approximately 9:00 AM an interview was conducted with Resident #34 who stated I didn't sleep at all last night, this CPAP was worse than ever. It doesn't work right and I was up all night. When asked if the Resident had told the staff he stated We don't have a DON we don't have a Social Worker we don't have an Administrator. I told all of them a bunch of times before they quit and nothing was done. Now I have told the nurses but half of them don't care and the other half are agency staff, what are they going to do. After leaving the Resident's room this surveyor went to the ADON's office and reported the concerns of the Resident and how he stated that he has complained repeatedly about this issue. The ADON stated she would check on it. On the afternoon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility documentation the facility staff failed to ensure the bed frame and the mattress are compatible, for 1 Resident # 34 in a survey sample of 48 Residents. The findings included: For Resident #34 the facility staff failed to supply the appropriate sized mattress for the bariatric bed Resident #34 was using. On 7/11/22 at approximately 12:30 AM Resident #34 was interviewed and he stated that the bed he has is uncomfortable and that he had to order feather pillows from [name of company redacted] to put under his back and bottom because the mattress was not comfortable. In visualizing the mattress there was a 3 inch gap on either side of the mattress where it did not meet the edge of the bed frame or the top rails. When asked about this the Resident stated he has always had this problem with the mattress not being wide enough, and stated I have complained a number of times but nothing is done about it. On the afternoon of 7/11/22 during clinical record review it was discovered that Resident # 34 has resided at the facility since 7/23/15 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-14 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, and facility documentation review, the facility staff failed to ensure a working call light for one Resident (Resident #91) in a sample size of 48 Residents. Resident #91's call light was not working for a number of days in June and July 2022. The findings included: On 07/11/2022 at approximately 12:05 P.M., Resident #91 was observed lying in her bed. When asked if there were any concerns about the care received at the facility, Resident #91 stated that the call light has not been working. Resident #91 indicated staff was notified about it. This surveyor observed Resident #91 press the button on the call light several times and the light and sound were not activated. On 07/11/2022 at approximately 12:15 P.M., the Regional Administrator was notified Resident #91's call light was not working. The Regional Administrator stated he would let maintenance staff know. On 07/12/2022 at 9:30 A.M., Resident #91 was interviewed. Resident #91 stated that the call light was now working. On 07/12/2022, a grievance for Resident #91 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility document review, it was determined that facility staff failed to ensure a clean comfortable and homelike environment on 3 of 4 units, unit's 200, 300 and 400. The findings include: 1. On 4/6/21 at 11:15 a.m. through 4/7/21 at 4:00 p.m., the following rooms represented the facility's failure to maintain a clean and comfortable homelike environment in the following rooms on the 300 and 400 unit: -In room [ROOM NUMBER] Heavy accumulations of dust, dirt, debris and unidentified food items were identified up against and behind the 5 chest, as well as under both beds. The base of the two over bed tables possessed spillage from liquids and food. -In room [ROOM NUMBER]-A A urinal with yellow substance inside was wedged against the wall and the wheel of the resident's bed. A prominent urine odor permeated the room. The resident had a urinal on his over bed table that he said he was currently using. This urinal was observed removed on 4/8/21 after brought to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-08 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility documentation review, the facility staff failed to implement their abuse policy with regard to employee screening for 9 Employees (CNA C, CNA D, CNA E, CNA F, CNA G, LPN D, LPN E, LPN F, LPN G) in a survey sample of 25 employee records. The findings included: The facility staff failed to implement their abuse policy to screen employees prior to hire. On 4/8/21, a review was conducted of a sample of 25 employee records. This review was conducted with Employee J, the human resources coordinator. The review revealed the following: 1. The facility staff failed to check references prior to employment for 8 employees CNA C, CNA E, CNA F, CNA G, LPN D, LPN E, LPN F, LPN G. 2. The facility staff failed to verify employee license prior to hire for 4 employees CNA F, CNA G, LPN D, LPN E. 3. The facility staff failed to obtain a Criminal Background check with the within 30 days of hire for 8 employees CNA C, CNA D, CNA E, CNA F, CNA G, LPN E, LPN F, LPN G. On 4/8/21 at 8:55 AM, Surveyor A sat with Employee J, the Human Resources Coordinator.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility documentation, the facility staff failed to maintain infection control practices in accordance with the Center for Medicare and Medicaid Services (CMS) and Centers for Disease Control and Prevention (CDC) recommendations to prevent the spread of COVID-19 for 2 Residents (Resident #555 and #102) and 2 of 5 areas of the facility. 1. The facility staff failed to implement transmission based precautions (TBP) for Resident #555, who was a new admission to the facility. 2. The facility staff failed to implement transmission based precautions (TBP) for Resident #102, who was a new admission to the facility. 3. The facility staff failed to provide proper screening for visitor/vendor entry into the facility. 4. The facility staff failed to ensure personal protective equipment was properly worn. The findings included: 1. The facility staff failed to implement transmission based precautions (TBP) for Resident #555, who was a new admission to the facility. Resident #555…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-08 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and review of facility documentation, the facility staff failed to ensure misappropriation of resident property to include the diversion of 2 of 40 resident's (#254 and #304) physician ordered controlled substances for staff use or personal gain. The findings include: 1. Resident #254 was admitted to the nursing facility on 3/16/21 with a primary diagnosis of Human Immunodeficiency Virus (HIV) and secondary diagnoses that included generalized muscle weakness, pressure ulcers, seizures and pain. The resident was discharged to the local hospital on 3/22/21 and did not return to the admitting facility. The Minimum Data Set (MDS) was an admission dated 3/22/21 and coded Resident #254 on the Brief Interview for Mental Status (BIMS) with a 3 out of a total score of 15 which indicated the resident was severely impaired in the cognitive skills for daily decision making. The resident was assessed to require extensive assistance from two staff for bed mobility, transfer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-08 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, the facility staff failed to staff a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The findings included: A review of the facility as-worked staffing documentation during a 30-day look back indicated the following: 1.) On 03/14/21, Registered Nurse (RN-A) worked a total of 7.68 hours out of a scheduled 8 hour shift. 2.) On 04/03/21, (RN-B) worked a total of 7.31 hours out of a scheduled 8 hours shift. A pre-exit conference was conducted with the Administrator, Director of Nursing (DON) and Corporate Nurse on 04/07/21 at 6:30 p.m. During that time, the Administration team were made aware that the facility did not have 8 hours of RN coverage on 03/14/21 and 04/03/21. A phone interview was conducted with the (DON) on 04/08/2021 at approximately 8:27 a.m. When asked about the facility not having 8 hours of RN coverage on 03/14/21 and 04/03/21, the DON replied, My first time hearing about the nurses not working a full 8 hour shift was yesterday, 04/07/21. The DON stated, I expect for the RN providing coverage to work their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide an accurate record of controlled medications and provide safekeeping of hard scripts for controlled drugs, for 3 Residents (Resident #28, #32, and #102) in a survey sample of 40 Residents. 1. For Resident #28, the facility staff failed to maintain an accurate inventory of controlled medications. 2. For Resident #32, the facility staff failed to maintain an accurate inventory of controlled medications. 3. For Resident #102, the facility staff failed to provide safekeeping of hard scripts for controlled drugs, to prevent drug diversion. The findings included: 1. For Resident #28, the facility staff failed to maintain an accurate inventory of controlled medications. On 4/7/21 at 1:35 PM, a review of the medication storage of the unit 2 back hall medication cart was performed by Surveyor A, who was accompanied by LPN A, the unit manager. This review revealed the following: The controlled drug count sheet was compared to the actual medication count and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-08 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interviews, clinical record review, and review of facility documents, the facility's staff failed to obtain routine dental services for 1 of 40 residents (Resident #52), in the survey sample. The findings included: Resident #52 was originally admitted to the facility 4/20/20 and had never been discharged from the facility. The current diagnoses included; high blood pressure, atrial-fibrillation and a seizure disorder. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 3/1/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #52's cognitive abilities for daily decision making were intact. In section L (Dental) the resident was coded as having obvious or likely cavities or broken natural teeth. On 4/7/21 an interview was conducted with Resident #52. The resident stated he had been seen by the dentist last August and the plan was to have thirteen teeth extracted for they were not repairable and would eventually cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-04-08 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility document review, it was determined that facility staff failed to provide a safe environment in 1 bathroom on 1 of the facility's 4 units. The findings included: On 4/6/21 at 11:15 a.m., during the orientation tour through 4/8/21 at 3:15 p.m., the ceiling panels in the bathroom of room [ROOM NUMBER] were observed loose, bowed and unstable. The aforementioned finding was brought to the attention of the Administrator during an end of day debriefing on 4/7/21 at approximately 5:50 p.m. She stated she would have the maintenance inspect all bathrooms and ensure all necessary repairs were made. On 4/8/21 at approximately 3:15 p.m., Surveyor (D) took the Maintenance Director to room [ROOM NUMBER]. He stated he repaired a ceiling track of a bathroom on the 200 Unit and was never made aware by the Administrator or the maintenance team of the needed repairs in the 301 bathroom. He stated, the housekeeping staff push broom handles up into the ceiling tiles when they are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$80,132 in federal fines across 1 penalty.

  • $80,132 — penalty dated 2025-02-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 4 of 53.7+0.3 vs chain
The other 42 homes this chain runs (chain average 1.8★, per CMS)
1 of 5Birch Creek Post Acute & RehabilitationTacoma, WA 1 of 5Bluestone Health And RehabilitationBluefield, WV 1 of 5Brookside Rehab & Nursing CenterWarrenton, VA 1 of 5Carlin Springs Health & RehabilitationArlington, VA 1 of 5Cortland Acres Health and RehabilitationThomas, WV 1 of 5Fair Oaks Health & RehabilitationFairfax, VA 1 of 5Glenville Health & RehabGlenville, WV 1 of 5Guggenheimer Health And Rehab CenterLynchburg, VA 1 of 5Highland Ridge Rehab CenterDublin, VA 1 of 5Holly Manor Rehab And NursingFarmville, VA 1 of 5Lawrenceville Health & RehabilitationLawrenceville, VA 1 of 5Mountain View Care CenterRipley, WV 1 of 5New Martinsville Health & RehabNew Martinsville, WV 1 of 5Oakhurst Health & RehabilitationFork Union, VA 1 of 5Oakwood SNF LLCMiddle River, MD 1 of 5Rosedale Health & RehabilitationRichmond, VA 1 of 5Shalom Gardens Health & RehabilitationRichmond, VA 1 of 5Spokane Health & RehabilitationSpokane, WA 1 of 5The McKendree Post Acute & RehabilitationHermitage, TN 1 of 5Winchester Health & RehabilitationWinchester, VA 1 of 5Woodard Creek Health & RehabilitationOlympia, WA 2 of 5Alderwood Post Acute & RehabilitationLynnwood, WA 2 of 5Evergreen Health And Rehabilitation CenterWinchester, VA 2 of 5Fairmont Crossing Health And Rehab CenterAmherst, VA 2 of 5Gig Harbor Health And RehabilitationGig Harbor, WA 2 of 5Huntington Health And Rehabilitation CenterHuntington, WV 2 of 5Lakeside Health & RehabilitationRichmond, VA 2 of 5Laurelhurst Post Acute & RehabilitationPortland, OR 2 of 5Lynn Care CenterFront Royal, VA 2 of 5Mt. Tabor Health & RehabilitationPortland, OR 2 of 5Oakwood Health And Rehab CenterBedford, VA 2 of 5Staunton Post Acute & RehabilitationStaunton, VA 2 of 5The Broadview CenterSeattle, WA 3 of 5George Washington Health & RehabilitationAlexandria, VA 3 of 5Salmon Creek Post Acute & RehabilitationVancouver, WA 3 of 5Skyview Springs Rehab And Nursing CenterLuray, VA 3 of 5Summit Health And Rehab CenterLynchburg, VA 3 of 5Tygart Valley Health & RehabilitationBelington, WV 3 of 5Williamsburg Post Acute & RehabilitationWilliamsburg, VA 4 of 5Blue Ridge Therapy ConnectionStuart, VA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA 6 SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/01/2022
IDELS, SHIMONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2022

CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.9M
Net patient revenuemost recent cost report
-7.2%
Operating marginrevenue minus expenses
$4.4M
Related-party expense28% of expenses
Who pays — share of resident-days
Medicaid 96%Medicare 2%Other / private 3%

About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.4M paid to related parties — landlords or management companies under common ownership — equal to about 28% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$335per resident / day
operating cost
$10,190per month
≈ monthly operating cost
$313per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495327. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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