Fair Oaks Health & Rehabilitation
12475 Lee Jackson Memorial Highway, Fairfax, VA 22033 · For profit - Limited Liability company · 155 certified beds · (703) 352-7172 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (23% vs 45% nationally) — better care continuity
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.6% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.0% | 5.4% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 38.5% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.1% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.1% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.2% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.7% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.4% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.3% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.5% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 70.1% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 29.6% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 11.7% | 11.5% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.22 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.08 | 1.48 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 178 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.9%CMS range 42.4–57.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 9.1–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 37.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 93.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 72.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.5–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 155 beds and averages 145.6 residents a day — about 94% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.66 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.46 on weekdays — 13% thinner on weekends. RN hours go from 0.52 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 23% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 10 most serious are shown; the remaining 55 are one tap away and print in full.
- Potential for harm · Ecited before2025-10-08 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, the facility staff failed to notify a physician of a resident's blood sugar level according to the physician's order for one of 11 residents in the survey sample, Resident #3.The findings include:For Resident #3 (R3), the facility staff failed to notify the physician when the resident's blood sugar was greater than 200 on multiple occasions in June 2025.A review of R3's clinical record revealed the following physician order dated 6/18/25: Blood glucose checks ac and hs before meals and at bedtime for DM (diabetes mellitus). Notify MD if blood glucose >200 (is greater than 200).A review of R3's clinical record revealed the facility staff failed to notify the physician on the following dates for the corresponding blood sugars: 6/19/25 at 8:00 a.m./250; 6/19/25 at 12:00 p.m./267; 6/19/25 at 5:00 p.m./462; 6/21/25 at 8:00 a.m./370; 6/22/25 at 8:00 a.m./391; 6/22/25 at 12:00 p.m./325; 6/22/25 at 5:00 p.m./338; 6/24/25 at 12:00 p.m./318; 6/24/25 at 5:00 p.m./336; 6/25/25 at 8:00 a.m./336.On 10/8/25 at 8:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement physicians' orders for three of 11 residents in the survey sample, Residents #6, #3, and #8.The findings include:1. For Resident #6 (R6), the facility staff failed to administer Lantus (long acting insulin) according to the physician's order during a medication administration observation on 10/7/25. On 10/7/25 at 8:03 a.m., RN (registered nurse) #2 was observed preparing insulin for administration to R6. RN #2 prepared the injector pen of Lantus (long acting insulin) by turning the dial to 10. RN #2 confirmed that R6 was to receive 10 units of Lantus to R6. At 8:12 a.m., RN #2 was observed administering 10 units of Lantus to R6. A review of R6's physician orders revealed the following order dated 9/6/25: Lantus SoloStar Subcutaneous Solution Pen-injector 100 UNIT/ML (units per milliliter) (Insulin Glargine) Inject 9 unit subcutaneously one time a day for DM (diabetes mellitus). On 10/8/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility's documentation and staff interview, it was determined that the facility failed to promote and enhance each resident's right to a dignified existence and being respected for one of eleven residents in the survey sample, Resident #11 (R11).The findings include:R11 was admitted to the facility on [DATE] with diagnosis that included but were not limited to dementia, osteoarthritis and metabolic encephalopathy.The most recent MDS (minimum data set) assessment, an annual assessment, with an ARD (assessment reference date) of 9/10/25, coded the resident as scoring a 06 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely cognitively impaired. A review of the comprehensive care plan dated 1/22/25 revealed, FOCUS: Resident prefers toparticipate in activities such as BINGO and Group activities. INTERVENTIONS: All staff to converse with him while providing care. On 10/7/25 at 8:28 AM, during medication administration, observation, RN (registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to place a call bell within a resident's reach for one of 11 residents in the survey sample, Resident #6.The findings include:For Resident #6 (R6), the facility staff failed to place the resident's call bell within reach on 10/6/25 and 10/7/25.On the following dates and times, R6 was observed sitting up and/or lying in bed. At all of these times, R6's call bell was clipped to the bottom sheet more than halfway down the length of the bed, out of the resident's reach: 10/6/25 at 11:17 a.m. and 4:17 p.m.; 10/7/25 at 8:01 a.m. and 8:21 a.m. At 8:21 a.m., RN (registered nurse) #1 went into R6's room, stood beside the resident and spoke to him, and did not place the call bell within R6's reach before RN #1 left the room.On the most recent MDS (minimum data set), a quarterly assessment dated [DATE], R7 was coded as being severely cognitively impaired. He was coded as having range of motion impairment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, the facility staff failed to maintain a clean, comfortable, home like environment in two of two facility elevators.The findings include:On 10/7/25 at 7:58 a.m. and 12:15 p.m., both facility elevators were observed. Both elevators had large wall surface scrapes and indentations, and the floors on both elevators contained visible areas of dirt and grime. On 10/7/25 at 1:03 p.m., OSM (other staff member) #1, the regional director of maintenance, and ASM (administrative staff member) #1, the administrator, observed both elevators and were interviewed about the condition of the elevators. Both staff members agreed the elevator walls needed cleaning and painting, and the elevator floors needed to be stripped and cleaned. Both staff members agreed that the elevators were used throughout the day and evening by multiple residents, and the elevators did not provide the residents with a clean, home like environment. ASM #1 stated he would begin correcting this immediately.On 10/7/25 at 4:53 p.m., ASM #1, ASM #2, the director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to complete an accurate MDS (minimum data set) for one of 11 residents in the survey sample, Resident #4.The findings include:For Resident #4 (R4), the facility staff failed to code an MDS accurately regarding the resident's level of consciousness.A review of R4's quarterly MDS with an ARD (assessment reference date) of 9/19/25 revealed he was coded as being in a persistent vegetative state with no discernable consciousness. As a result of this code in Section B, there were no responses to any of the questions in Sections C (cognition), D (Mood), or E (behaviors). A review of R4's previous quarterly MDS with an ARD of 6/19/25 revealed the resident was not in a vegetative state. A review of R4's progress notes corroborated the findings that the resident was not in a vegetative state at any point during his stay at the facility. On 10/8/25 at 7:46 a.m., LPN (licensed practical nurse) #2, the MDS coordinator who completed both of R4's MDS assessments, was interviewed. After reviewing both of R4's quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to store medications safely on one of three medication carts on the second floor, the cart serving room [ROOM NUMBER].The findings include:The facility staff failed to secure the key to the medication cart for room [ROOM NUMBER] when the nurse went to another floor.On 10/7/25 at 8:28 a.m., RN (registered nurse) #1 was observed standing at a medication cart. He explained that he only works a few shifts a month at the facility and was not familiar with the residents or where things were kept on this medication cart. After spending several minutes searching for a resident's medication in the cart, he stated that he needed to go to the emergency medication supply machine on another floor of the facility. He locked the medication cart and placed the keys to the medication cart under a towel on top of the cart. He left the cart in the hallway and went to the first floor to obtain a medication from the emergency supply. He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to follow infection control procedures for one of 11 residents in the survey sample, Resident #7.The findings include:For Resident #7 (R7), the facility staff failed to follow enhanced barrier precautions and to sanitize vital sign equipment before and after use.On 10/7/21 at 8:20 a.m., RN (registered nurse) #1 was observed standing beside R7's bed preparing to take R7's vital signs using a machine. R7 was lying on his back in bed, and RN #1 was not wearing any PPE (personal protective equipment), including gown or gloves. RN #1 did not sanitize the blood pressure cuff or the pulse oximeter prior to applying them to R7's arm and finger. Once the readings were obtained, RN #1 did not sanitize the blood pressure cuff or the pulse oximeter. He turned the machine over to another staff member for use on the next resident.A review of R7's clinical record revealed the following physician's order dated 9/4/25: Enhanced Barrier Precautions r/t (related to) wounds.On 10/7/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, clinical record review, staff interview and facility document review it was determined the facility staff failed to maintain a complete infection control program for one of one facility and for five of 48 residents in the survey sample, Residents #123, #65, #132, #90 and #104. The findings include: 1. The facility staff failed to evidence a water management program to minimize the risk of Legionella and other opportunistic pathogens in building water systems. On 2/3/25 at 11:25 a.m., a request was made to ASM (administrative staff member) #2, the director of nursing, for the facility Legionella/water management policy, procedures and assessment. On 2/4/25 at 2:04 p.m., a second request was made to ASM #2 to review the Legionella/water management plan. ASM #2 provided the facility policy Legionella/Water Management Plan which documented in part, .The facility is committed to establishing and maintaining an effective water management system to minimize the occurrence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide dignity in caring for four of 48 residents in the survey sample, Residents #104, #112, #147, and #132. The findings include: 1. For Resident #104, the facility failed to provide dignity to the resident by keeping his hair cut and his beard groomed. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/24/24, R104 was coded as being cognitively intact for making daily decisions, having scored 15 out of 15 on the BIMS (brief interview for mental status). He was coded as requiring the extensive assistance of staff for grooming and personal care. On the following dates and times, R104 was observed sitting up in bed: 2/3/25 at 12:53 p.m. and 4:01 p.m., 2/4/25 at 9:38 a.m., and 2/5/25 at 10:17 a.m. At all observations, R104's hair was long and thin, extending to just below his chin. The resident's beard was grown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 55 citations
- Potential for harm · Ecited before2025-02-05 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review and facility document review, the facility staff failed to accommodate resident's needs for three of 48 residents in the survey sample, Residents #121, (R121), R144, R99 and R72. provide accommodations of resident needs by ensuring the call bell was within reach The findings include: 1. For R121, the facility staff failed to keep the call bell (a device with a button that can be pushed to alert staff when assistance is needed) within reach. R121 was admitted to the facility with a diagnosis that included by not limited to muscle weakness. On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/01/2025, R121 scored 7 (seven) out of 15 on the BIMS (brief interview for mental status), indicating R121 was moderately impaired of cognition for making daily decisions. On 02/03/25 at approximately 11:59 a.m., an observation revealed R121's call bell was placed inside the top drawer of the bedside table. When asked to locate and activate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide required notification to the ombudsman following resident discharge for four of 48 residents in the survey sample, Residents #74, #104, #26, and #62. The findings include: 1. For Resident #74 (R74), the facility staff failed to notify the ombudsman in writing of the resident's discharge to the hospital on [DATE]. A review of R74's clinical record revealed he was discharged to the hospital on [DATE]. Further review of his record failed to reveal evidence that the ombudsman was notified in writing of the resident's discharge. On 2/5/25 at 10:36 a.m., OSM #10, the director of social services, was interviewed. She stated she thought she had faxed a written notification to the ombudsman of R74's discharge, but she had not retained any records to evidence this. She stated: I don't have it. I haven't kept a notebook as I should have. On 2/5/25 at 1:40 p.m., ASM (administrative staff member) #1, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff/resident interviews, facility document review and clinical record review, it was determined the facility staff failed to develop and/or implement the care plan for seven of 48 residents in the survey sample, R47, R46, R130, R23, R59, R62 and R76. The findings include: 1. The facility staff failed to develop the comprehensive care plan for genital warts for R47. R47 was admitted to the facility on [DATE] with diagnosis that included but were not limited to CVA (cerebrovascular accident) with hemiparesis/hemiplegia, diabetes mellitus and epilepsy. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/8/24, coded the resident as scoring a 10 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring maximal assistance for mobility/transfers/bathing/dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide ADL (activities of daily living) care for five of 48 residents in the survey sample, Residents #147, #132, #62, #104, and #70. The findings include: 1. For Resident #147 (R147), the facility staff failed to dress the resident in clothes. R147 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 1/22/25, the resident scored 2 out of 15 on the BIMS (brief interview for mental status), indicating the resident was severely cognitively impaired for making daily decisions. On 2/3/25 at 11:54 a.m. and 3:48 p.m., R147 was observed sitting in the day room. The resident was dressed in a gown and slipper socks. On 2/4/25 at 1:01 p.m., R147 was observed lying in bed. The resident was dressed in a gown. On 2/4/25 at 3:02 p.m., an interview was conducted with CNA (certified nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to administer medications according to the physician's orders for one of 48 residents in the survey sample, Resident #76 (R76). For R76, the facility staff failed to administer Furosemide (for swelling), Gabapentin (for pain), Lorazepam (for anxiety), Losartan Potassium (for high blood pressure), Metoprolol (for high blood pressure), Mirtazapine (for depression), Oxycodone (for pain), Sertraline (for depression), Tamsulosin (for (BPH) benign prostatic hypertrophy (1)), Aspirin (for (CAD) coronary artery disease (2)), Lidocaine External Patch(for pain), Tylenol (for pain) according to the physician's order. The findings include: R76 was admitted with diagnoses that included but were not limited to depression, high blood pressure, BPH, high cholesterol, anxiety and muscle weakness. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/10/2025, R76 scored 8 (eight) out of 15 on the BIMS (brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to provide care and services to prevent and treat a pressure injury (1) for two of 48 residents in the survey sample, Residents #74 and #98. The findings include: 1. For Resident #74 (R74), the facility staff failed to implement treatment for a pressure injury to the right ischium on 4/30/24. A review of R74's clinical record revealed the following progress note dated 4/30/24: Weekly wound assessment completed. Unstageable Pressure Ulcer to Right ischium. Overall impression: new wound - first observation. A review of R74's Weekly Wound assessment dated [DATE] revealed the following treatment recommendation for the right ischium wound: Calcium alginate and foam dressing. A review of R74's May 2024 TAR (treatment administration record) revealed this order was not implemented until 5/27/24, a total of 27 days after the wound was discovered. On 2/5/25 at 9:21 a.m., RN (registered nurse) #1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For R56, facility staff failed to place a C-PAP (continuous positive airway pressure) (1) mask is a plastic bag when not in use. R56 was admitted to the facility with diagnosis that included but not limited to sleep apnea (2). On the most recent comprehensive MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/23/2025, R56 scored 13 out of 15 on the BIMS (brief interview for mental status), indicating R56 was cognitively intact for making daily decisions. On 02/03/25 at approximately 12:19 p.m., an observation revealed R56's C-PAP mask lay on top of bedside table uncovered. On 02/03/25 at approximately 2:49 p.m., an observation revealed R56's C-PAP mask lay on top of bedside table uncovered. On 02/03/25 at approximately 4:25 p.m., an observation revealed R56's C-PAP mask lay on top of bedside table uncovered. On 02/04/25 at approximately 8:20 a.m., an observation revealed R56's C-PAP mask lay on top of bedside table uncovered. The physician's order for R56 documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 48 residents in the survey sample, R59. The findings include: The facility failed to provide evidence of communication with dialysis facility for R59. R59 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ESRD (end stage renal disease), CHF (congestive heart failure) and diabetes mellitus. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/28/24, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring moderate assistance for mobility/transfers/bathing/dressing and set-up for eating. A review of the comprehensive care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence of the frequency of physician visits at least every 60 days for two of 48 residents in the survey sample, R59 and R46. The findings include: 1. R59 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ESRD (end stage renal disease), CHF (congestive heart failure) and diabetes mellitus. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/28/24, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring moderate assistance for mobility/transfers/bathing/dressing and set-up for eating. A review of the comprehensive care plan dated 9/5/24 revealed, FOCUS: Renal insufficiencies…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident/staff interview, clinical record review and facility document review, it was determined the facility staff failed to ensure residents were free of unnecessary medications for one of 48 residents in the survey sample, R130. The findings include: The facility staff failed to ensure R130 was free of unnecessary medications by monitoring anticoagulant as ordered. R130 was admitted to the facility on [DATE] with diagnosis that included but were not limited to pulmonary embolism, spondylosis and cord compression. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 1/7/25, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring maximal assistance for mobility/transfers/bathing/dressing and set-up for eating. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to store food in a sanitary manner in one of one kitchen and in two of three nourishment rooms. The findings include: The facility staff failed to store food in a sanitary manner in A) one of one kitchen and B) two of three nourishment rooms. A) On 02/03/25 at 11:11 a.m. an observation was conducted of the facility kitchen. Observation of the dry storage area revealed an 11 lb. container of chocolate fudge icing that was approximately 1/2 full, with a label which documented a prep date of 12/19/24 and a use by date of 1/19/25. A five-pound bag of white cake mix approximately one-quarter full was observed with a label which documented a prep date of 12/27/24 and a use by date of 1/25/25. A ten-pound bag of elbow noodles was observed with approximately one-quarter of the bag remaining which was observed to be opened with the end of the bag open to air. Observation of the walk-in refrigerator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-05 · tag F0825 — patternProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview and facility document review, the facility staff failed to provide rehabilitation services for one of 48 residents in the survey sample, Resident #76 (R76). For R76, speech therapist failed to follow the physician's order to evaluate and treat. The findings include: R76 was admitted with diagnoses that included but were not limited to communication. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/10/2025, R76 scored 8 (eight) out of 15 on the BIMS (brief interview for mental status), indicating R76 was moderately impaired of cognition for making daily decisions. The POS (physician's order sheet) for R76 dated 02/04/2025 documented in part, ST (speech therapy) eval (evaluate) and treat as indicated. Order Date: 01/04/2025. Review of R76's EHR (electronic health record) failed to evidence documentation of intervention by speech therapy. On 02/04/2025 at approximately 1:46 p.m., an interview was conducted with OSM (other staff member) #8, speech-language pathologist. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and facility document review, it was determined the facility staff failed to notify the RP (responsible party) of a change in condition for one of 48 residents in the survey sample, R47. The findings include: The facility failed to notify the RP for R47's genital warts. R47's genital warts last outbreak began in July 2024. R47 was admitted to the facility on [DATE] with diagnosis that included but were not limited to CVA (cerebrovascular accident) with hemiparesis/hemiplegia, diabetes mellitus and epilepsy. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/8/24, coded the resident as scoring a 10 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring maximal assistance for mobility/transfers/bathing/dressing and set-up for eating. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide required Medicare discharge notice for three of three resident records reviewed, Residents #82, #104, and #26. The findings include: 1. For Resident #82 (R82), the facility failed to issue the resident an ABN (advance beneficiary notice) prior to his discharge from Medicare Skilled Nursing services on 10/2/24. A review of R82's clinical record revealed he was discharged from Medicare Skilled Nursing services on 10/2/24. At the time of his discharge, he still had days remaining in his Skilled Nursing benefit. Further review of R82's clinical record failed to reveal the required ABN prior to the resident's discharge from Skilled Nursing services. On 2/5/25 at 9:46 a.m., ASM (administrative staff member) #4, the regional director of clinical operations, was interviewed. She stated that the ABNs were the responsibility of the therapy department, but at the time of the discharge, the therapy department was not aware the ABN was their responsibility. She stated R82 should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence of required physician documentation after a resident is transferred to the hospital for one of 48 residents in the survey sample, R59. The findings include: The facility staff failed to evidence required physician documentation after a resident is transferred to the hospital for R59. R59 was transferred to the hospital on 3/14/24. R59 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ESRD (end stage renal disease), CHF (congestive heart failure) and diabetes mellitus. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/28/24, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to implement PASARR (preadmission screening and resident review) requirements for one of 48 residents in the survey sample, Resident #2. The findings include: For Resident #2 (R2), the facility staff failed to ensure a level I PASARR was completed. R2 was admitted to the facility on [DATE]. A review of R2's clinical record failed to reveal a level I PASARR. On 2/5/25 at 10:39 a.m., an interview was conducted with OSM (other staff member) #10 (the director of social services). OSM #10 stated all residents should have a level I PASARR completed, and the admissions department is responsible for making sure it is done prior to admission. OSM #10 stated that if a PASARR is not completed prior to admission then she completes it. OSM #10 stated R2 was admitted to the facility from a sister facility, prior to her (OSM #10's) employment, and someone should have checked to ensure she had a level I PASARR completed. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to review and revise the comprehensive care plan for one of 48 residents in the survey sample, Resident #10. The findings include: For Resident #10 (R10), the facility staff failed to review and revise the resident's current comprehensive care plan for the use of a left-hand splint. R10's comprehensive care plan dated 6/12/24 documented, ADL (activities of daily living) Self care & mobility deficits as evidenced by muscular weakness, and left hemiplegia (paralysis) related to CVA (cerebrovascular accident [stroke]). Splint wear Left hand resting splint on as ordered. R10's care plan was cancelled, and the current care plan was initiated on 1/10/25. The current care plan failed to reveal documentation regarding a left-hand splint. On 2/4/25 at 3:51 p.m., an interview was conducted with LPN (licensed practical nurse) #4. LPN #4 stated a corporate decision was made to revamp care plans, so they were more aligned and cohesive across the company so new care plans were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide toenail care for two of 48 residents in the survey sample, Residents #104 and #62. The findings include: 1. For Resident #104 (R104), the facility staff failed maintain R104's toenails in a trimmed and clean manner, and failed to wash and apply lotion to his feet to prevent them from being dry and scaly. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/24/24, R104 was coded as being cognitively intact for making daily decisions, having scored 15 out of 15 on the BIMS (brief interview for mental status). He was coded as requiring the extensive assistance of staff for grooming and personal care. On the following dates and times, R104 was observed sitting up in bed: 2/3/25 at 12:53 p.m. and 4:01 p.m., 2/4/25 at 9:38 a.m., and 2/5/25 at 10:17 a.m. At all observations, R104's toenails on the left foot were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services for a resident with limited range of motion for one of 48 residents in the survey sample, Resident #10. The findings include: For Resident #10 (R10), the facility staff failed to implement a left-hand splint. A review of R10's clinical record revealed an occupational Discharge summary dated [DATE] that documented, Skill: Pt (Patient) and Caregiver Training: Instructed patient and primary caregivers in splinting/orthotic schedule in order to facilitate improved functional abilities. Instruction in proper use, care and wearing time of prosthetic device and therapeutic stretch techniques. Patient Response: Progress and Response to Tx (treatment): patient tolerated wearing L (left) hand resting splint for up to 7 hrs with no redness, swelling or pain. Orthotic Management: Splint/Orthotic Recommendations: It is recommended the patient wear a resting hand splint on left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to provide an environment to prevent avoidable accidents for one of 48 residents in the survey sample, Resident #90. The findings include: For Resident #90 (R90), the facility staff failed to assess the resident's bed for weight restrictions to ensure safety per the manufacturer's instructions. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 12/17/24, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. A review of R90's clinical record revealed the resident's weights as followed: 9/2/24- 495.6 pounds 12/23/24- 484 pounds Further review of R90's clinical record failed to reveal an assessment to determine if the resident's bed met weight restrictions and was safe for use. On 2/3/25 at 12:04 p.m., R90 was observed sitting on the bed. The bed contained a trapeze bar and an air mattress.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to administer tube feeding in a sanitary manner for one of 48 residents in the survey sample, Resident #131. The findings include: For Resident #131 (R131), the facility staff failed to utilize clean tubing to administer a tube feeding to R131 on 2/3/25. On the following dates and times, R131 was observed lying in bed, receiving tube feeding at 45 mls (milliliters) per hour. At each observation, the outside of the tubing contained a brown sticky substance over approximately 50% of the tubing: 2/3/25 at 12:58 p.m., 1:52 p.m., and 3:45 p.m. On 2/5/25 at 9:21 a.m., RN (registered nurse) #1 was interviewed. She stated if a nurse discovers a sticky brown substance on the outside of tube feeding tubing, the nurse should stop the feeding and replace the tubing. She stated the brown sticky substance is likely tube feed material that has leaked out from the bottle onto the tubing. She stated the resident may not be getting the full amount of tube feeding if there is a leak.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide trauma informed care for one of 48 residents in the sample R46. The facility failed to evidence provision of trauma informed care for R46. R46 was admitted to the facility on [DATE] with diagnosis that included but were not limited to PTSD (post traumatic stress disorder), viral hepatitis and pulmonary fibrosis. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 12/1/24, coded the resident as scoring a 13 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring maximal assistance for mobility/transfers/bathing/dressing and set-up for eating. Section I: Active Diagnosis (dated 8/31/24) I6100. Post Traumatic Stress Disorder (PTSD)-coded as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence a physician writing a recommendation for a resident be admitted to the facility (admission note) for one of 48 residents in the survey sample, R59. The findings include: R59 was admitted to the facility on [DATE] with diagnosis that included but were not limited to ESRD (end stage renal disease), CHF (congestive heart failure) and diabetes mellitus. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/28/24, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring moderate assistance for mobility/transfers/bathing/dressing and set-up for eating. A review of the comprehensive care plan dated 9/5/24 revealed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide medically related social services for one of 48 residents in the sample R46. The findings include: For R46 the facility staff failed to provide psychosocial follow up following the resident being admitted with a diagnosis of PTSD (post-traumatic stress disorder). R46 was admitted to the facility on [DATE] with diagnosis that included but were not limited to PTSD (post-traumatic stress disorder), viral hepatitis and pulmonary fibrosis. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 12/1/24, coded the resident as scoring a 13 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section GG-functional abilities and goals coded the resident as requiring maximal assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview it was determined that the facility staff failed to provide pharmacy services for one of 48 residents in the survey sample, Resident #76 (R76). For R76, facility staff failed maintain the availability of Diltiazem (for high blood pressure), Ezetimibe (for cholesterol), and Methylcobalamin (for low iron) for administration. The findings include: R76 was admitted with diagnoses that included but were not limited to high blood pressure and high cholesterol. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 01/10/2025, R76 scored 8 (eight) out of 15 on the BIMS (brief interview for mental status), indicating R76 was moderately impaired of cognition for making daily decisions. The POS (physician's order sheet) for R76 dated 02/05/2025 documented in part, Diltiazem HCl (hydrochloride) ER (extended release) Beads Oral Capsule Extended Release 24 Hour 360 MG (milligrams). Give 360 mg by mouth one time a day for HYPERTENSION HOLD FOR SBP (systolic blood pressure) < (less than) 110.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to ensure a medication error rate less than five percent for one of three residents observed during the medication administration observation, Resident #88 (R88). During the medication administration observation, two errors out of 38 used to treat glaucoma opportunities occurred, resulting in a six and twenty-five hundredths' percent (6.25%) percent medication error rate. The findings include: For R88, the facility staff failed to administer eye drops according to physician's orders. RN (registered nurse) #3 administered two drops of Timoptic Ophthalmic Solution (1) in each eye and failed to administer one drop of Trusopt Ophthalmic Solution in the left eye. The POS (physician's orders sheet) for R88 dated 02/05/2025 documented in part, Timoptic Ophthalmic Solution 0.5% (five tenths of a percent). Instill 1 (one) drop in both eyes one time a day for glaucoma. Order Date: 09/19/2024. Trusopt Ophthalmic Solution 2% (two percent). Instill 1 (one) drop in left eye two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-05 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to implement a complete immunization program for two of five record reviews for immunizations, Resident #2 and Resident #97. The findings include: 1. For Resident #2 (R2), the facility staff failed to evidence that the resident and/or representative was offered the pneumonia vaccine or educated on the vaccine. R2 was admitted to the facility on [DATE]. Review of R2's immunization documentation evidenced a pneumovax 23 completed on 3/7/2019 prior to admission. An undated entry for Prevnar 20 documented Consent pending. On 2/4/25 at 2:04 p.m., a request was made to ASM (administrative staff member) #2, the director of nursing, for evidence of offering, education or administration of the pneumonia vaccine for R2. On 2/5/25 at 8:49 a.m., LPN (licensed practical nurse) #4 provided a vaccine consent form for R2 which documented education provided to R2's representative, consent for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to promote residents' rights for two of 12 residents in the survey sample, Residents #10 and #11. The findings include: 1. For Resident #10 (R10), the facility staff failed to provide the resident with dignity and self-determination. R10 was not allowed to independently access the elevator from the second floor. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 6/3/24, R10 scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was cognitively intact for making daily decisions. A review of R10's clinical record (including progress notes, safety assessments, physician's orders, and the care plan) failed to reveal documentation that R10 could not safely and independently access the elevator on the second floor and propel around on the first floor. An elopement assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to obtain a physician ordered laboratory test for one of 12 residents in the survey sample, Resident #2. The findings include: The nurse's note dated 8/10/23 at 8:00 p.m., documented, Resident remains alert and responsive with some weakness, took all his medications as ordered but only drinks the juice and other fluids, called to (name of doctor) and new order given to start resident on Megestrol 400 mg po (by mouth) bid (twice a day) and also to do lab (laboratory test) in the morning for CMP (comprehensive metabolic panel), resident daughter (name of daughter) have been updated and aware of the new orders, nursing will continue to monitor and follow the plan of care. The physician order dated, 8/10/23 documented, Draw lab in morning for CMP one time only for 1 day. Review of the clinical record failed to evidence the results of the physician ordered lab test. The resident was transferred to the hospital on 8/14/23. The comprehensive care plan dated, 12/17/21,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-31 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide respiratory care and services for one of 12 residents in the survey sample, Resident #1. The findings include: For Resident #1 (R1), the facility staff failed to obtain physician's orders to direct the administration of oxygen and a CPAP (Continuous Positive Airway Pressure) machine (1). R1 was admitted to the facility on [DATE] and discharged on 2/10/23. A review of R1's clinical record failed to reveal physician's orders for oxygen and for a CPAP machine. Nurses' notes dated 2/3/23, 2/6/23, 2/7/23, 2/8/23, and 2/9/23 documented R1 was receiving oxygen at two liters per minute. Nurses' notes dated 2/7/23, 2/8/23, and 2/9/23 documented R1 was not ready at that time to wear her CPAP. On 7/31/24 at 10:09 a.m., an interview was conducted with LPN (licensed practical nurse) #1. LPN #1 stated residents should have a physician's order for oxygen administration and CPAP administration, so the nurses know…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-28 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to review advance directives periodically with four of 42 residents in the survey sample, Residents #70, #71, #34 and #60. The findings include: 1. For Resident #70 (R70), the facility staff failed to review the advance directive since 10/13/2021. On the most recent MDS (minimum data set) assessment, an annual assessment, with an ARD (assessment reference date) of 8/16/2022, the resident scored a zero out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely impaired for making daily decisions. The physician order dated 10/19/2021, documented, DNR/DNT (do not resuscitate/do not transport). The Social Services Assessment and History dated, 10/13/2021, documented in part, Does the patient make his/her own decisions - no. Name of patient's decision maker - wife. Does the patient/patient's decision maker report that advance care planning has been completed - no. Does the patient/patient's decision maker want information on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-28 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review it was determined facility staff failed to store food in a sanitary manner in one of one facility kitchens and in three of three nourishment rooms. 1. The facility staff failed to close a box containing a bag of diced carrots, exposing them to the environment, in one of one walk-in freezers. 2. The facility staff failed to label and date food available for use, found in the first floor, PARC unit and second floor nourishment room refrigerators in three of three nourishment room refrigerators. The findings include: 1. The facility staff failed to close a box containing a bag of diced carrots, exposing them to the environment, in one of one walk-in freezers. On 09/26/2022 at approximately 10:45 a.m., an observation of the facility's kitchen was conducted with OSM (other staff member) #1, dietary manager. At approximately 10:58 a.m., an observation of the inside of the facility's walk-in freezer revealed a 30 pound box of diced carrots sitting on a shelf. Observation of the box revealed the diced carrots were in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-28 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to maintain a complete clinical record for five of 42 residents in the survey sample, Residents #47, #222, #121, #34 and #118. The findings include: 1. For Resident #47 (R47), the facility staff failed to maintain wound physician/nurse practitioner notes on the resident's clinical record. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 7/30/22, the resident scored 7 out of 15 on the BIMS (brief interview for mental status), indicating the resident was severely cognitively impaired for making daily decisions. A review of R47's clinical record revealed a nurse's note dated 8/9/22 that documented, Resident seen for skin assessment by this writer and the wound MD (medical doctor). The findings are as follows. 1. Sacral fissure measuring 3.0cmx3.0cmx0.3cm . Further review of R47's paper and electronic clinical record failed to reveal wound physician/nurse practitioner notes. On 9/27/22 at 2:17 p.m., LPN (licensed practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to notify a resident's representative (RR) of a need to alter treatment for one of 42 residents in the survey sample, Resident #222. The findings include: For Resident #222 (R222) the facility staff failed to notify the RR when the medication ferrous sulfate (iron) was discontinued on 8/25/21 and a new medication calcitriol (1) was initiated on 1/19/22. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 4/24/22, the resident scored 3 out of 15 on the BIMS (brief interview for mental status), indicating the resident was severely cognitively impaired for making daily decisions. A review of R222's clinical record revealed a nurse practitioner's note dated 8/25/22 that documented, Pt (Patient) has CKD (chronic kidney disease) stage IV w (with) chronic onset. Condition is exacerbated by history of type 2 diabetes, frequent urinary tract infections, poor PO (by mouth) intake of water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility staff failed to complete an accurate MDS (minimum data set) for three of 42 residents in the survey sample, Residents #120, #88, and #26. The findings include: 1. For Resident #120 (R120), the facility staff failed to accurately code the significant change MDS with an ARD (assessment reference date) of 9/13/22 for the resident's cognitive status. On the most recent MDS, a significant change assessment with and ARD of 9/13/22, R120 was not coded for cognitive status or for results of the resident's BIMS (brief interview for mental status). Each box in Section C (BIMS) of the MDS contained a dash. On 9/27/22 at 1:15 p.m., RN (registered nurse) #3, the MDS coordinator, was interviewed. She stated the social workers are ordinarily responsible for completing Section C (BIMS scoring) of the MDS. On 9/27/22 at 1:49 p.m., OSM (other staff member) #6, Social Services Coordinator, and OSM #7, social worker, were interviewed. OSM #7 stated RN #3 had completed section C for R120's 9/13/22 MDS. She stated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-28 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review, and in the course of a complaint investigation, the facility staff failed to provide evidence of ADL (activities of daily living) care for one of 42 residents, Resident #424. The findings include: The facility staff failed to evidence that personal hygiene, specifically showers and/or bed baths was provided to Resident #424. Resident #424 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: dementia, and acute pulmonary embolism. Resident #424 was discharged home on 3/29/21. The most recent MDS (minimum data set) assessment, a Medicare 5 day assessment, with an ARD (assessment reference date) of 3/29/21, coded the resident as scoring a 99 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not able to complete the interview. A review of the MDS Section G-functional status coded the resident as requiring extensive assistance for bed mobility, transfers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, facility document review and in the course of a complaint investigation, it was determined that the facility staff failed to follow the physician's order for medication administration one of 42 residents in the survey sample, Resident #372 (R372). The findings include: The facility staff failed to administer Ambien (1) as ordered to R372 on 11/10/2021 at 9:00 p.m., which was available in the facility's automated medication dispensing system. On the most recent MDS (minimum data set), a five-day admission assessment with an ARD (assessment reference date) of 11/13/2021, the resident scored 14 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was cognitively intact for making daily decisions. The physician orders for R372 documented in part, Ambien Tablet 10 MG (milligram) (Zolpidem Tartrate) Give 2 (two) tablet by mouth at bedtime for Insomnia. Order Date: 11/9/2021. Start Date: 11/9/2021. The eMAR (electronic medication administration record) for R372 dated 11/1/2021-11/30/2021 was reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to maintain a safe environment for one of 42 residents in the survey sample, Resident #42. The facility staff failed to ensure Resident #42 (R42) did not have access to [NAME]'s goo (1) a compound medicated cream containing medication that R42 was allergic to. The findings include: On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 7/25/22, the resident's cognitive skills for daily decision making were coded as severely impaired. On 9/26/22 at 12:20 p.m., R42 was observed sitting on a walker in the bedroom. On 9/26/22 at 1:28 p.m., R42 was observed sitting in the bedroom and eating. During both observations, a plastic jar of [NAME]'s goo (containing zinc oxide, hydrocortisone and nystatin) was observed on R42's nightstand. The jar was labeled with another resident's name and was three fourths full. A review of R42's clinical record failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-28 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to evidence a current dialysis contract between the facility and the outpatient dialysis center providing services for one of 42 residents in the survey sample, Resident #30. The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 7/15/22, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. A review of Resident #30's (R30) clinical record revealed a physician's order dated 2/16/22 for hemodialysis at (name of company) every Tuesday, Thursday and Saturday. A review of the facility dialysis contracts failed to reveal a contract for R30's dialysis provider. On 9/27/22 at 12:27 p.m., an interview was conducted with ASM (administrative staff member) #1, the administrator. ASM #1 stated she did not have a contract for R30's dialysis provider but she had a call out to the administrator at the provider.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-28 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to coordinate hospice care services for one of 42 residents in the survey sample, Resident #121. The findings include: The facility staff failed to have the hospice care provider's documentation on the clinical record for Resident #121 (R121). On the most recent MDS (minimum data set) assessment, a significant change assessment, with an ARD (assessment reference date) of 9/15/2022, the resident scored a 12 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired for making daily decisions. In Section O - Special Treatments, Programs and Procedures, the resident was coded as receiving hospice care during the look-back period. The physician order dated 9/8/2022, documented, Resident admitted to (Name of hospice) Hospice with diagnosis of sequala CVA (stroke) please call (phone number) with any question or change of condition. Review of the electronic and paper clinical record failed to evidence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-04-08 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined the facility staff failed to maintain the dumpster area in a sanitary manner to prevent pests. Approximately four clear gloves were noted on the ground around the dumpsters and bits of paper trash was observed on the ground throughout the area around the dumpsters The findings include: Observation was made of the dumpster area on 4/7/2021 at 8:49 a.m. accompanied by other staff member (OSM) #7, the dietary manager. There were three metal dumpsters. One for cardboard and two for trash. Approximately four clear gloves were noted on the ground around the dumpsters. When asked which department uses the clear gloves, OSM #7 stated that they are used throughout the facility. There were bits of paper trash throughout the area around the dumpster's. The trash did not appear to be fresh as it had dirt and mud on it. When asked whose responsibility is it to keep the area clean, OSM #7 stated it's both the kitchen and housekeeping staff. OSM #7 informed this surveyor that they had a raccoon problem. He stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-08 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, clinical record review, facility document review and staff interview, it was determined facility staff failed to review and revise the comprehensive care plan for three of 33 current residents in the survey sample, (Resident #75, #51, and #94). The facility staff failed to review and revise the comprehensive care plans for Resident #75 to include the use of a physician ordered splint; for Resident #51 to include the use of bilateral lower extremity prostheses, and for Resident #94 to address the residents lower extremity edema and the use of physician ordered compression wraps to the residents bilateral feet and legs. The findings include: 1. The facility staff failed to review and revise the comprehensive care plan of Resident #75 to include the use of a wrist splint ordered by the physician. Resident #75 was admitted to the facility with diagnoses that included but were not limited to diabetes (1), dementia (2), and epilepsy (3). Resident #75's most recent MDS (minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined the facility staff failed to store and serve food in a sanitary manner in the kitchen. The findings include: Observation was made of the freezer. A box of frozen biscuit was open and the plastic bag inside the box was observed open exposing the contents to air and contamination. On the top shelf a disposable tin container of sweet potato casserole was observed with the lid to the container not secured exposing the casserole to air. Further observation of the lid revealed it was labelled with the date of 10/8/2020. OSM #7 stated that he didn't even know why that was in the freezer. A box of gluten free glazed donuts was observed on the shelf in the freezer. The box was opened and the plastic wrapper around the donuts, was also opened to air and contamination. There was no date indicating when the box was opened. When asked if the box should be open with the plastic opened to air, OSM #7 stated, no it should be closed after opening. When asked when the donuts were opened, OSM #7 stated he couldn't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to maintain an accurate clinical record for one of six residents in the medication administration observation, Resident #13; and for two other current residents in the survey sample, Residents #74 and #38. The MARs (medication administration record) for Resident #13, #74 and #38 inaccurately documented the wrong staff as administering medications to the residents on 4/7/21 at 9:00 a.m. The findings include: 1. Resident #13's MAR (medication administration record) for 4/7/21 for 9:00 a.m. medications was inaccurate. Resident #13 was admitted to the facility on [DATE], and most recently readmitted on [DATE], with diagnoses including Multiple Sclerosis (1) and Parkinson's disease (2). On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 1/4/21, she was coded as being cognitively intact for making daily decision, having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to follow infection control practices for two of 33 current residents in the survey sample, (Residents #336 and #38). A physical therapist failed to wear an isolation gown into Resident #336's room when he was providing treatment to the resident. The resident had a physician's order for droplet and airborne isolation precautions and the facility staff failed to sanitize an unclean blood pressure cuff before using it on Resident #38. The findings include: 1. Resident #336 was admitted to the facility on [DATE] with diagnoses including history of a stroke and right side paralysis. Resident #336 had not been admitted to the facility long enough for an MDS (minimum data set) to be completed. On the admission nursing assessment dated [DATE], Resident #336 was documented as being, alert and oriented X 3 [person, place, and time]. On 4/06/21 at 1:56 p.m., Resident #336 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, it was determined that facility staff failed to serve lunch in a manner to promote resident dignity for one of 33 current residents in the survey sample, Resident # 101. CNA (certified nursing assistant) # 3 was observed standing next to Resident 101's bed, while feeding Resident # 101 their lunch meal. The findings include: Resident # 101 was admitted to the facility with diagnoses that included but were not limited to: dementia [1], and malnutrition. Resident # 101's most recent MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 03/11/2020, coded Resident # 101 as unable to complete the BIMS [brief interview for mental status]. The Staff Assessment for Mental Status coded Resident # 101 as being moderately impaired for making daily decisions. Resident # 101 was coded as requiring extensive assistance of one staff member for eating. On 04/06/2021 at 2:32 p.m., an observation was conducted of CNA [certified nursing assistant] # 3 assisting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview and clinical record review, it was determined that the facility staff failed to provide accommodations of resident needs for two of 33 current residents in the survey sample, Residents # 44 and # 49. The facility staff failed to ensure the call bells [a device with a button that can be pushed to alert staff when assistance is needed] for Resident #44 and Resident #49's were maintained within reach for use. The findings include: 1. Resident # 44 was admitted to the facility with diagnoses that included but were not limited to: arthritis and dementia [1]. Resident # 44's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 02/04/2021, coded Resident # 44 as scoring a 9 [nine] on the brief interview for mental status (BIMS) of a score of 0 - 15, 9 - being moderately impaired of cognition for making daily decisions. Resident # 44 was coded as requiring extensive assistance of one staff member for activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to develop and implement the comprehensive care plan for three of 33 current residents in the survey sample, (Residents #336, #128, and #44). The facility staff failed to develop and implement a comprehensive care plan to include physician ordered transmission based precautions for Resident #336, failed to implement Resident #128's comprehensive care plan to administer oxygen as prescribed by the physician, and failed to develop a comprehensive care plan for Resident # 44's use of the physician ordered C-PAP [continuous positive airway pressure], with mask, and incentive spirometer. The findings include: 1. Resident #336 was admitted to the facility on [DATE] with diagnoses including, but not limited to a stroke and right side paralysis. Resident #336 had not been admitted to the facility long enough for an MDS (minimum data set) assessment to be completed. On the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to follow professional standards of practice for nursing documentation for one of six residents in the medication administration observation, (Resident #13), and for two other current residents in the survey sample, (Residents #74 and #38). RN (registered nurse) #7 an agency nurse used a facility nurse's computer name and password to sign of medications that she administered to Residents #13, during the medication pass observation, and used a facility nurse's computer name and password to sign of medications that she administered to Resident #74 and #38. The findings include: 1. An outside agency nurse used a facility nurse's computer username and password to sign off on medications given to Resident #13 on 4/7/21. Resident #13 was admitted to the facility on [DATE], and most recently readmitted on [DATE], with diagnoses including Multiple Sclerosis (1) and Parkinson's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0659 — isolatedProvide care by qualified persons according to each resident's written plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure respiratory services were provided by qualified persons in accordance with the written plan of care for one of 33 current residents in the survey sample, Resident #128. Resident #128 was removed from her oxygen concentrator by CNA (certified nursing assistant) #10, who then switched and connected the resident to a new oxygen concentrator and turned on the machine, which had a flow rate of 3 LPM (liters per minute) and not the physician ordered 2 LPM. CNA #10 is not qualified to remove residents from or place residents on an oxygen concentrator. The findings include: Resident # 128 was admitted to the facility on [DATE] with diagnoses that included cancer of the lung, high blood pressure, fractured ribs and depression. The most recent MDS (minimum data set) assessment, an admission assessment, with an assessment reference date of 3/25/2021, coded the resident as scoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to provide treatment and care in accordance with profession standards of practice and the comprehensive care plan for three of 33 current residents in the survey sample, (Resident #94, #120 and Resident #75). 1. Resident #94 was observed without compression wraps to both feet/legs (knee height) while awake for peripheral edema as ordered by the physician. 2. The facility nurse did not remain with Resident #120 for the duration of a nebulizer (1) treatment to ensure all of the nebulizer medication was administered as ordered by the physician. Resident #120 was observed unattended while receiving a nebulizer treatment and was observed pulling the nebulizer mask off his face multiple times during the treatment. 3. The facility staff failed to apply a splint to Resident #75's right wrist as ordered by the physician. The findings include: 1. Resident #94 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide respiratory care and services consistent with professional standards of practice, and the comprehensive person-centered care plan for three of 33 current residents in the survey sample, Residents #128, #44 and #73. 1. The facility staff failed to administer oxygen per the physician order and failed to follow professional standards of practice for the administration of oxygen for Resident #128. 2. The facility staff failed to store Resident #44's CPAP (continuous positive airway pressure) mask in a sanitary manner and failed to provide the resident with a incentive spirometer for use as ordered by the physician. 3. The facility staff failed to provide respiratory services in a sanitary manner for Resident #73. Resident #73's nasal cannula oxygen tubing was observed on the floor on 4/6/21 at 12:40 PM during initial resident observation rounds. LPN (licensed practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0696 — isolatedProvide appropriate care/assistance for a resident with a prosthesis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, clinical record review, facility document review and staff interview, it was determined facility staff failed to provide prosthesis (1) services for one of 33 current residents in the survey sample, Resident #51. Resident #51 was unable to wear their right prosthetic leg due to an improper fit which was known by facility staff and not addressed. The findings include: Resident #51 was admitted to the facility with diagnoses that included but were not limited to end stage renal disease (2), diabetes (3) and bilateral below the knee amputation (4). Resident #51's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 2/9/2021, coded Resident #51 as scoring a 15 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 15- being cognitively intact for making daily decisions. Section G coded Resident #51 requiring supervision from one staff member for bed mobility, dressing and eating and limited assistance of one person for transfers, toilet use and personal hygiene. Section G coded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure residents' that require dialysis, receive services, consistent with professional standards of practice for one of thirty-three residents in the survey sample, Resident #436. The facility staff failed to evidence ongoing communication and collaboration with the dialysis facility for Resident #436, during her Monday/Wednesday/Friday dialysis treatments. The findings include: Resident #436 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: end stage renal disease (ESRD) (final stage of irreversible kidney disease) (1), COVID-19 (coronavirus 19) (2) and atrial fibrillation (rapid/random contractions of the upper chambers of the heart) (3). The most recent MDS (minimum data set) assessment, an admission assessment, with an ARD (assessment reference date) of 3/31/21, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-02-05 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined that the facility staff failed to post daily nurse staffing information that contained all required information. The findings include: The facility staff failed to post nurse staffing information that included the name of the facility and facility census. On 2/3/25 at 11:55 a.m., an observation was made of the posted nurse staffing information in the entrance lobby area of the facility. Observation of the nurse staffing information failed to evidence the facility census information or the name of the facility. Additional observations on 2/4/25 at 8:08 a.m. failed to evidence the facility census or name of the facility on the nurse staffing document. Review of the previous 30 days staff posting failed to evidence facility census information or the name of the facility on the nurse staffing data sheets. On 2/4/25 at 8:45 a.m., an interview was conducted with OSM (other staff member) #4, staffing coordinator who stated that they were responsible for posting the daily nurse staffing data sheets in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 2.0 | +1.0 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 42 homes this chain runs (chain average 1.8★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VA PRO 7 SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2023 |
| CRG VA PRO 7 SNF HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | since 02/01/2023 |
| HVH VA PRO 7 SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 53% | since 02/01/2023 |
| PH VA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 11% | since 02/01/2023 |
| CARTER, SHUNTAY | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2023 |
| IDELS, SHIMON | Individual | CORPORATE OFFICER | — | since 02/01/2023 |
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495217. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.