Huntington Health And Rehabilitation Center
1720 17th Street, Huntington, WV 25701 · For profit - Limited Liability company · 186 certified beds · (304) 529-6031 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.9% | 14.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 38.5% | 7.6% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.8% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 3.8% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 35.5% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 95.1% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 24.1% | 22.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.0% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 45.5% | 79.4% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.1% | 22.5% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.6% | 11.3% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.62 | 1.80 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.87 | 1.84 | 1.80 | typical |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
30.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 71 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 45.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 30.5%CMS range 22.8–41.9 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.5–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 45.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 31.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.5–13.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.30 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 186 beds and averages 179.8 residents a day — about 97% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 3.74 on weekdays — 12% thinner on weekends. RN hours go from 0.65 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 10 most serious are shown; the remaining 44 are one tap away and print in full.
- Potential for harm · E2026-04-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and resident interview, the facility failed to ensure a homelike environment by keeping rooms clean and maintaining a comfortable and safe room temperature. This included Resident's #202 and #23. Findings included: a) Resident #23 During an interview with Resident #23 on 04/06/26 at 2:29 PM the resident reported feeling cold at night when the temperature drops and the heat is off. b) Resident #202 During an interview with Resident #202 at 2:35 PM he was observed wearing a coat with his wife, who was also wearing a coat. Resident reported the room had been cold since the temperature dropped last night. They reported this to staff and were told there was no way to adjust the heat individually in rooms, and nothing had been done. On 04/06/26 at 3:00 PM, Maintenance Director measured the room temperature in Resident #23's room to be 62.8 degrees Fahrenheit and the hallway outside the room at 61.5 degrees Fahrenheit. He stated he could turn the heat back on but it would take 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to provide respiratory care in accordance with professional standards of practice, by not properly labeling and/or storing respiratory equipment. This failed practice was found true for (3) three of (4) four residents reviewed for respiratory compliance during the Long-Term Care Survey Process. Resident identifiers #92, #1, and #14. Facility Census 181. Findings include: a) Resident #92 The initial observation on 04/05/26 at 1:30 PM, revealed an oxygen concentrator in Resident #92's room. The oxygen tubing was on the resident. Neither the tubing nor the storage bag was dated. Further observation revealed a breathing treatment machine lying in a Geri chair with a mask not in a bag, as well as a Continuous Positive Airway Pressure (CPAP) machine with the mask lying on the nightstand, not in a bag. During an interview on 04/06/26 at 1:30 PM, Registered Nurse (RN) #76 stated, Respiratory Therapy takes care of the labeling and changing the bags. I think they do that on Wednesday. RN #76 further confirmed that the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-15 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to record the disposition of all controlled drugs within accepted standards of practice. This was a random opportunity for discovery. Additionally, the facility failed to provide pharmaceutical services to meet the needs of each resident. This was true for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident Identifier: #62. Facility Census: 181. Findings included: a) Controlled substances The facility's policy titled, Controlled Substances, with effective date September 2018 and Revision Date August 2020, stated when a controlled substance is administered, the licensed nursing personnel administering the medications should immediately enter the removal of the medication on the accountability record. On 04/08/2026 at 9:14 AM, the fourth floor A cart was inspected with Licensed Practical Nurse (LPN) #88 in attendance. LPN #88 had just completed her morning medication pass from the cart. As part of the inspection, the surveyor asked to compare the amount of medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-15 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, record review (recipes, production sheets) and staff interviews, this facility failed to ensure menus, recipes and production sheets are being followed. This was found during the Long term Care Survey Process. Facility census: 181. Findings include:A review of the menu for day 11 of the cycle revealed the following for Lunch: For regular consistency diets- Ziti with meat sauce, Italian blend vegetables, vanilla pudding.For Consistent carbohydrate diets (CCD) -Ziti with meat sauce, Italian blend vegetables, diet vanilla pudding. For Renal diets- Hamburger on bun, Italian blend vegetables, vanilla pudding. Review of menu for day 17 of the menu cycle: Lunch- For regular consistency diets- Baked fish, sweet potatoes, collard greens, angel food cake. For CCD diets- Baked fish, sweet potatoes, collard greens, angel food cake. For renal diets: Baked fish, buttered pasta, mixed vegetables, angel food cake. Review of recipe for ziti with meat sauce- ingredients- oil olive, pasta penne, oil salad, garlic chopped natural, onion fresh yellow, carrot…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-15 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, record review, and staff interview the facility failed to ensure meals were served in a palatable manner and a safe and appetizing temperature to ensure resident satisfaction. This was found during the Annual Survey Process.(Resident indicators- #1, #13, #31, #48 #125) (Census181) Findings include: Review of the Food Temperature Policy and Procedure Manual revealed The temperature of all food items will be taken and properly recorded prior to service of each meal. Procedures read in part: All hot food items must be cooked to appropriate internal temperatures, held and served at a temperature of at least 135 degrees Fahrenheit (F). All cold food items must be stored at a temperature of 41 degrees (F) or below.Temperatures should be taken periodically to ensure hot foods stay above 135 degrees (F) and cold foods stay below 41 F during the holding and plating process and until food leaves the service area. Foods sent to the units for distribution (such as meals) will be transported and delivered to the unit to maintain temperatures at or below…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and record reviews facility failed to follow proper sanitation and food handling practices to prevent the potential outbreak of foodborne illness. This was found during the Long Term Care Survey process and had the potential to affect all residents who receive nutrtion from the kitchen area. Facility census: 181. Findings include: Review of policy for Cold and frozen food storage. For cold and frozen food storage reads in part. All refrigerated and frozen foods shall be stored at safe temperatures and conditions to prevent spoilage and contamination. Procedure: 5- defrost and sanitize units per manufacturer recommendation or as needed. Dietary staff shall monitor and record refrigerator and freezer temperatures at least twice daily (AM/PM).Review of policy for Dry Food Storage: Dry storage areas shall be maintained in clean, organized, and pest-free condition to ensure safe preservation of non-perishable food. Clean shelving and floors weekly. Inspect for pests each shift.Policy review: Cleaning and Sanitation of Dining and Food Service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure residents were dressed in a manner to promote dignity. This was a random opportunity for discovery. Resident Identifier: #62. Facility Census: 181. Findings included:a) Resident #62 On 04/06/2026 at 11:56 AM, Resident #62 was observed sitting in a wheelchair in the fourth-floor day room. She was wearing a hospital gown that was not tied in the back. She was wearing no socks, slippers, or shoes. The resident was noninterviewable. The resident's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 01/13/26 indicated the resident had a Brief Interview for Mental Status (BIMS) score of 2, indicating severe cognitive impairment. Resident #62 continued to sit in the day room attired only in a hospital gown. Unit Manager #86 was notified about this on 04/06/26 at 1:35 PM. Unit Manager #86 stated, I'll take care of that immediately. On 04/06/2026 at 1:38 PM, Resident #62 was noted to be sitting in the day room wearing a hospital gown, which was tied in the back. The resident also had on socks. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, record review and staff interview, this facility failed to ensure reasonable accommodation of needs, a residents touch call light was to be accessible to the resident at all times. This was found during the Long Term Care Survey Process. This was true for (1) one of (1) one resident observations. Resident identifier#: 14. Facility census: 181. Findings include:a) Resident #14 Record review of care plan states in part, (Resident to have touch call light due to diagnosis multiple sclerosis. B) Diagnosis review: Functional quadriplegia, quadriplegia, unspecified, contracture right elbow, contracture left hand, multiple sclerosis. On 04/06/26 at 4:05 PM observation revealed Resident #14's call light lying on the floor, missing the clip to attach it to the bed linens. Registered nurse (#45) verified this and stated, It needs to stay on her chest, she cannot move enough to reach out. -04/08/2026 9:00 AM Resident (#14) Observation: Call light out of reach on the floor. Resident reports I don't know where my light is; I need a nurse. This surveyor went to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interviews, record review, and staff interviews, the facility failed to promote and facilitate resident self-determination by supporting resident choice regarding bathing. This failure was found in (1) one of (6) six residents reviewed for choices during the Long-Term Care Survey Process. Resident identifier #136. Facility Census: 181.Findings Include:a) Resident #136During the initial interview on 04/06/26 at 2:01 PM, Resident #136 stated, I want to take showers, but always on my day at the last minute they come and give me a bed bath, saying they haven't had time. They just don't want to get me up in the lift.A record review on 04/08/26 at 4:00 PM, of an Activities Preference Evaluation dated 06/09/25, question 3 indicates that it's very important for Resident #136 to choose between a tub bath, shower, bed bath or sponge bath. Question 3a indicates that Resident #136 prefers showers. indicates that Resident #136 prefers showers. A review of Resident #136's bathing task from 02/02/26 to present revealed that he had four showers and the rest were documented as bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide a discharge/ transfer notice in writing to resident or resident representative. This was true for two (2) of five (5) residents reviewed. Resident identifiers: # 4 and #24. Census: 181 Findings included: a) Resident #24 A review of Resident #24's electronic health record (EHR) showed the resident was transferred to the hospital on [DATE] for altered mental status. A notice of transfer form was not located in the EHR. The Administrator was asked to provide a copy of Resident #24's written notice of transfer form, detailing the reason for transfer or discharge, a statement of the resident's appeal rights and how to appeal, and the Ombudsman's contact information. On 04/09/26 at 12:26 PM, the Administrator stated, We don't do that. b) Resident #4 Review of Resident #4's electronic health record (EHR) showed the resident was transferred to the hospital on [DATE] due to altered mental status. The resident did not have capacity to make his own…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 44 citations
- Potential for harm · D2026-04-15 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Medical Record (EMR) review and staff interview, the facility failed to update PASARR's when Resident #150 had a diagnosis of Post Traumatic Stress Disorder (PTSD) and Resident #54 had a new diagnoses of major depressive disorder and anxiety. This failed practice was true for two (2) of nine (9) residents reviewed for PASARR's. Resident identifiers: Resident #54, #150. Facility census: 181. Findings included:a) Resident #54On 04/07/26 at 10:20 AM a review of the EMR for Resident #54 found a PASARR dated 04/24/16 noted the resident would be able to be discharged in 3-6 months. Resident #54 currently resides at the facility. In addition, the diagnosis of Major Depressive Disorder was added on 07/11/16. Anxiety diagnosis was added on 02/28/19. Bipolar Disorder was added to the diagnoses on 05/12/20. No evidence was found of an updated PASARR.In an interview with admission Coordinator #36 on 04/08/26 at 1:21 PM, she stated that she had resubmitted the updated PASARRs but could provide no evidence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to include diagnoses of Post-Traumatic Stress Syndrome (PTSD), Bipolar disorder, and Major Depressive Disorder and anxiety on the Pre-admission Screening and Resident Review PASARR. This deficient practice was found true for (3) three of (9) nine residents reviewed for PASARR accuracy during the Long-Term Care Survey Process. Resident identifiers: #6, #54, and #150. Facility Census: 181. a) Resident #54 On 04/07/26 at 10:20 AM a review of the EMR for Resident #54 found a PASARR dated 04/24/16 noted the resident would be able to be discharged in 3-6 months. Resident #54 is currently resides at the facility. In addition, on 07/11/16 the diagnosis of Major Depressive Disorder was added. Anxiety diagnosis was added on 02/28/19. Bipolar Disorder was added on 05/12/20 to the diagnoses. No evidence was found of an updated PASARR. In an interview with the admission Coordinator #36 on 04/08/26 at 1:21 PM, stated that she had resubmitted the updated PASARR's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview the facility failed to develop a resident-centered care plan for activities for Resident #16, and the use of side rails for Resident #13. This failed practice was found true for (2) two of 41 residents reviewed for care plan accuracy during the Long-Term Care Survey Process. Resident identifiers #16, and #13. Facility Census:181. Findings Include: a) Resident #16 The initial observation on 04/06/26 at 2:50 PM, found Resident #16 lying in bed, hollering out. No stimulation was on in the room. A record review on 04/09/26 at 9:00 AM, revealed a diagnosis of Autism for Resident #16. Further record review revealed an initial activities assessment for Resident #16 dated 07/30/25, under section C, Number 6 comments reads as follows: Per former caregiver, resident enjoys being up and active even if she is unable to meaningfully participate. Staff will involve in group activities when resident is up to wheelchair, and provide with coloring materials and fidget toys for leisure stimulation . Will monitor for signs of satisfaction. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Electronic Medical Record (EMR) review and staff interview, the facility failed to ensure residents were given the opportunity to attend care plan conferences and failed to revise a care plan after a resident had all teeth extracted. This was true for two (2) of 41 residents reviewed for care plans. Resident identifiers: #54, # 48. Facility census: 181. Findings included: a) Resident #45 A review of the care plan for Resident #45, on 04/08/26 at 10:45 AM, found the following: Focus: Oral/dental: (Resident name) requires assistance with their oral and/or dental care. Has natural teeth in poor repair with obvious caries and missing teeth. Date initiated: 02/01/25. Revision on: 02/11/25. Goal: (Resident name) will be free from dental complications thru review period. Date initiated: 02/01/25. Revision on: 10/18/25. Target date: 04/06/26. An interview with the Care Plan/MDS Coordinator #46 on 04/08/26 at 10:45 AM confirmed the care plan had not been updated after the resident had all teeth extracted on 10/08/25. b) Resident #48 During an interview with Resident #48 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interviews, the facility failed to provide an activities program to meet the needs and interests of each resident. This failed practice was found true for (1) one of (2) two residents reviewed for activities during the Long-Term Care Survey Process. Resident identifier #16. Facility Census: 118. Findings Include:a) Resident #16The initial observation on 04/06/26 at 2:50 PM, found Resident #16 lying in bed, hollering out. No stimulation was on in the room.A record review on 04/09/26 at 9:00 AM, revealed a diagnosis of Autism for Resident #16.Further record review revealed an initial activities assessment for Resident #16 dated 07/30/25, under section C, Number 6 comments reads as follows: Per former caregiver, resident enjoys being up and active even if she is unable to meaningfully participate. Staff will involve in group activities when resident is up to wheelchair, and provide with coloring materials and fidget toys for leisure stimulation . Will monitor for signs of satisfaction.The last Quarterly Activity Assessment completed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview, the facility failed to provide care and services in accordance with professional standards of practice. For one (1) of five (5) residents reviewed for the care area of unnecessary medications, the facility failed to implement physician's orders for blood glucose monitoring and failed to administer medication as ordered. For one (1) of three (3) residents reviewed for the care area of pain management, the facility failed to provide medication for hemorrhoid pain relief. Resident Identifiers: #62 and #136. Facility Census: 181. Findings included: Findings include: a) Resident #136 During an interview on 04/08/26 at 3:45 PM, Resident #16 stated, My hemorrhoids have been hurting constantly for two weeks. They used to be infrequent but not anymore. Finally a young nurse spread'em and put some on there, but only once. I can't even eat hotcake. During an interview on 04/09/26 at 9:30 AM, The Director of Nursing (DON) stated, I will call the unit manager…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and resident interview, the facility failed to keep an accurate medical record in the area of blood pressure documentation for Resident #8. Findings Included:a) Resident #8 During an interview with Resident #8 on 04/06/26 at 1:26 PM, he reported having a fistula in his left arm. He stated no one ever tried to take his blood pressure in that arm. On 04/09/26, a review of resident's blood pressure summary since 01/01/26 show the following blood pressures documented to have been taken in the left arm in 2026: 3/7/26 122/68 l/arm Licensed Practical Nurse (LPN) #1873/16/26 127/77 l/arm LPN #823/20/26 124/66 l/arm Registered Nurse (RN) #744/3/26 112/62 l/arm RN #744/4/26 104/67 l/arm LPN #614/8/26 111/69 l/arm l/arm LPN #123 c)Review of Facility Performance Improvement Project dated 04/02/26. The plan To eliminate incidents related to improper blood pressure documentation on residents with limb restrictions. Licensed Practical Nurse #123 was educated on 04/06/26 and documented blood pressure in the wrong arm two (2) days later. d) An interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. The facility failed to implement the correct transmission based precautions for a resident being treated for an active multidrug-resistant organism (MRDO). This was true for one (1) of three (3) residents reviewed for the care area of transmission based precautions. Resident Identifier: #182. Facility Census: 181. a) Resident #182 The facility's policy titled, Transmission-based Precautions, dated 02/01/22 and reviewed on 10/24/22, stated that contact precautions may be implemented for residents known or suspected to be infected with microorganisms transmissible by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment. Also, according to the policy, with contact precautions, staff must wear gloves and gowns when entering the room for all interactions with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, the facility failed to ensure call lights were within reach and accessible to Residents #166, 487, 184, 38. This was a random opportunity for discovery. Resident identifiers: 166, 487, 184, 38. Facility census: 184. Findings include: A) Resident #166 At approximately 2:25 PM on 3/17/2025, during an interview with Resident #166, she stated she was unable to ring her call light for help because she did not know where it was. Upon further inspection, Resident #166 ' s call light was found to be lying on the floor to the left side of her bed. At approximately 2:37 PM on 3/17/2025, the call light was confirmed to be in the floor and out of reach of Resident #166 by Licensed Practical Nurse (LPN) #75. B)Resident #487 At approximately 2:55 PM on 3/20/2025, during observation of the lunch meal pass, Resident #487 stated to the surveyor, I need to go to the bathroom but I can ' t find my button (call light). Upon further inspection, Resident #487 ' s call light was found to be on the floor, to the left side of her bed. At approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-24 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Record Review and Staff Interview, the facility failed to ensure the Resident and/or Power of Attorney (POA) was notified of a change in condition/order. This was a random opportunity for discovery that had the potential to affect more than a limited number of residents. Resident Identifiers: #7, #151, #169, #48, #8, #80, #97, #59, #34, #58, #111, #152, #124, #116, and #33. Facility Census: 184 Findings included: -The Facility's Policy and Procedure for Change in a Residents Condition stated, The facility will promptly notify the resident, his or her physician/practitioner, and representative of changes in the resident's medical/mental condition and/or status. a) Resident #7's Resident #7's order was revised on 03/19/25. Aspiration Precautions were removed from the resident's dietary order. b) Resident #151 Resident #151's order was revised on 03/19/25. Double portions of protein with lunch and dinner, Full upright position with PO, Alternate bites and drinks were removed from the resident's dietary order. c) Resident #169 Resident #169's order was revised on 03/19/25.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure complete and accurate Minimum Data Set (MDS) assessments for two (2) of 50 residents reviewed in the long-term care survey sample and one (1) of three (3) closed record reviews. Resident identifiers: #9, #21, and #183. Facility census: 184. Findings included: a) Resident #9 Review of Resident #9's medical records showed a weekly wound evaluation completed on 01/08/25. A suspected deep tissue injury to the left heel was noted. This was a new skin issue that had been present when the resident returned to the facility from the hospital that day. An order was entered to apply sureprep to the wound and monitor the skin surrounding the wound. Resident #9's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 01/10/25 documented that the resident had no unhealed pressure ulcers or injuries. On 03/20/25 at 4:13 PM, the Regional MDS Coordinator confirmed Resident #9's MDS with ARD 01/10/25 should have documented the resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to revise care plans for three (3) of 50 reisdents. Resident #31's care plan was not revised regarding safety checks. Resident #109 did not have a care plan revised with the discontinuation of dialysis and comfort care in place. Resident #67 did not have a care plane revision for the discontinuation of opiate. Resident #24 did not have a care plan for Enhanced-Barrier Precautions (EBP) and a multidrug resistant organism (MDRO). Resident identifiers: #31, #109, #67. Facility Census: 184. Findings include: a) Resident #31 On 03/24/24 at 1:00 PM, a record review was completed for Resident #31. The review found the resident had a physician's order dated 09/05/24 for safety checks every 30 minutes document on paper. The safety checks were added for a history of multiple falls and family request. The care plan listed a focus area of (Name of Resident) has experienced an actual fall, continues to be at risk for falls related to weakness, impaired mobility and left femur fracture, muscle wasting, Atrial Fibrillation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY d) Resident #179 On 03/17/25 at 3:28 PM, Resident #179 was interviewed in her room. She was tearful. She stated she was supposed to have a shower today, but she hadn't had one yet. She stated she wanted her hair washed today. Her hair looked greasy. Review of the facility's shower schedule showed the resident was scheduled to receive showers on Mondays and Thursdays. Resident #179's bathing/showering task report for the last 30 days was reviewed on 03/18/25. The only shower documented in the last 30 days was on 03/17/25. The resident was documented as receiving bed or towel baths on 02/19/25, 02/20/25, 02/21/25, 02/22/25, and 02/24/25. The resident was out of the facility from 02/24/25 through 03/07/25. The resident was documented as receiving bed or towel baths on 03/07/25, 03/08/25, 03/09/25, 03/10/25, 03/13/25, 03/15/25, and 03/16/25. Resident #179's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 03/06/25 gave the resident's Brief Interview for Mental Status (BIMS) score as 9,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to follow physician's orders for Resident #144's arm restrictions, the amount of assistance needed for transfers for Resident #31, Resident #31's safety checks, and Resident #7's aspiration precautions. This was true for three (3) of 50 residents reviewed during the survey process. Resident Identifiers: #144, #31 and #7. Facility Census: 184. Findings Include: a) Resident #144 On 03/19/25 at 9:00 AM, a record review was completed for Resident #144. The review found a physician's order dated 11/19/24 stating, Dialysis: No BP (blood pressure) or lab draw in right arm due to permacath every shift for ESRD (end stage renal disease). The review, for 03/2025, found multiple dates and times the blood pressure was taken in the right arm. The following are the dates and times: --03/18/25 at 9:19 AM --03/17/25 at 8:51 PM --03/17/25 at 5:18 AM --03/16/25 at 8:51 PM --03/14/25 at 5:25 AM --03/12/25 at 8:04 PM --03/08/25 at 8:45 PM --03/07/25 at 8:27 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, the facility failed to ensure proper portions were served to residents during mealtimes. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents. Facility census: 184. Findings include: a) Resident #101 During an interview on 03/17/25 at 12:01 PM, Resident #101 stated the food portions at the facility were too small. At approximately 12:45 PM on 03/19/25, an observation was conducted during lunch service in the facility kitchen. The diet spreadsheet for the meal called for the following portion sizes to be served, six (6) ounces of homestyle lasagna; one (1) dinner roll; four (4) ounces of Italian green beans; four (4) ounces of chocolate pudding; four (4) ounces of milk; eight (8) ounces of coffee or hot tea. During service, Dietary Aide (DA) #176 was observed serving regular lasagna with a number ten scoop, ground lasagna with a number ten scoop, ground chicken (main dish for the alternate meal) with a number ten scoop. Size ten scoops will serve approximately three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, the facility failed to provide appetizing and palatable meals to residents of the facility. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents residing in the facility. Resident identifiers: #116, #166. Facility census: 184 Findings include: a) At approximately 1:05 PM on 03/17/25, during an interview with Resident #116, the resident stated the food at the facility was awful. At approximately 2:31 PM on 3/17/2025, during an interview with Resident #166, the resident stated The food is horrible. It tastes awful and it's cold. At approximately 12:00 PM on 3/19/2025, the dietary department presented surveyors with test trays. The meal was tested by five (5) of five (5) surveyors in the facility at the time. The meal consisted of chicken strips, broccoli, and parsley noodles. Upon examination of the meal, the broccoli appeared gray in color as opposed to green. Upon tasting the broccoli, it was non-cohesive and formed a mush-type substance when picked up with a fork…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interview, the facility failed to ensure meals were delivered in a timely manner and failed to ensure snacks were delivered to residents, as ordered. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents residing in the facility. Resident identifiers: #65, #135, #76, #134, #1, #155, #149, #87, #54, #30, #19. Findings include: a) Mealtimes Upon entrance to the facility on 3/17/2025, the survey team was provided with a document titled Meal Service and Tray Cart Delivery Times. According to the schedule, lunch service was as follows: Third Floor- 11:30 AM to 11:50 AM Third Floor Assists- 11:50 AM to 11:55 AM Fourth Floor- 11:55 AM to 12:10 PM West 12:10 PM to 12:25 PM South 12:25 PM to 12:40 PM Fourth Floor Assists 12:40 PM to 12:55 PM Parkway 12:55 PM to 1:10 PM During an interview conducted with Dietary Aide (DA) #147 at approximately 11:00 AM on 3/17/2025, he was asked when the kitchen started meal service, he stated, We try to start between 12:15 PM and 12:30 PM if we…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to ensure complete temperature logs for food, the chemical test log for the three (3) compartment sink, and to reheat resident food to appropriate temperatures before consumption. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents. Findings include: a) Temperature log On 3/20/2025, temperature logs from the dietary department were reviewed. During the review, it was determined a number of logs in the range of 03/01/25 through 03/19/25 had not been completed. 3/4/2025- None completed 3/5/2025- Dinner not completed 3/6/2025- Dinner not completed 3/7/2025- Breakfast and lunch not completed 3/8/2025- Breakfast and lunch not completed 3/9/2025- None completed 3/10/2025- None completed 3/11/2025- None completed 3/12/2025-Dinner not completed 3/13/2025- Dinner not completed 3/16/2025- Dinner not completed 3/17/2025- Dinner not completed 3/19/2025- Lunch and dinner not completed These were confirmed as incomplete in an interview with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure an accurate and complete record for five (5) of 50 residents. For Resident #144 the diagnosis for a medication was incorrect. The date of transfer and diagnosis of a medication for Resident #24 was incourrect. Resident #14's choice for medically assisted nutrition was incorrect and Resident #487's code status and documentation of a fracture for Resident #69 were incorrect. Resident Identifiers: #144, #24, #14 #487 and #69. Facility Census: 184. FindingsiInclude: a) Resident #144 On [DATE] at 12:15 PM, a record review was completed for Resident #144. The review found a physician's order for Eliquis 5mg (milligram) by mouth two times daily for essential (primary) hypertension. However, the primary use for Eliquis, a blood thinner, is prevention and/or treatment of blood clots. The resident had a diagnosis of thrombosis and embolism. On [DATE] at 2:00 PM, Registered Nurse (RN) #44 confirmed the diagnosis for the Eliquis was incorrect. b)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and resident and staff interview, the facility failed to maintain proper infection control standards by failing to complete hand hygiene with residents before meals. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents residing in the facility. Resident identifiers: #97, #106. Facility census: 184. Findings include: a) At approximately 12:45 PM on 3/20/2025, the survey team was present in the 300 hallway to observe lunch. At approximately 1:20 PM, lunch service started on the hallway. From approximately 12:45 PM through the time service began, no hand hygiene was seen being performed for the residents who wished to receive it before their meals were delivered. Facility staff had a bottle of hand sanitizer sitting on top of the delivery carts; however, it was being used for staff hand hygiene. Lunch service was completed and no residents on the hallway were observed by the survey team receiving hand hygiene. At approximately 1:29 PM on 3/20/2025, an interview was conducted with Resident #106…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on Observation and Record Review, the facility failed to provide a home-like dining environment and to serve residents in the Third Floor Assisted Dining Room at the same time in order. This was a random opportunity for discovery. This failed practice had the potenital to affect more than a limited number of residents. Resident Identifer: #7. Facility Census: 184. Findings included: a) The facility's Dining Experience policy and procedure stated, Design the meal serving tray delivery to ensure residents seated at the same table are served at the same time, similar to a restaurant with table service. b) On 03/19/25 at 12:52 PM, the surveyor observed the Third Floor Assisted Dining Room. Residents were not served at the same table at the same time or in order. Resident #7 waited twelve (12) minutes after all the other residents in the dining room were served to receive the lunch tray.
- Potential for harm · D2025-03-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — the official record, unedited, may be distressing
Based upon Record Review and Staff Interview, the facility failed to ensure a resident with capacity was given the right to participate in the development and sign advance directives and a signature was not obtained in a timely manner by the Resident's Health Care Surrogate. This was true for two (2) of fifty (50) advanced directives reviewed. Resident identifiers: #487 and #75. Facility Census: 184. Findings included: a) Resident #487 The resident's Portable Orders for Scope of Treatment (POST) form was reviewed. The capacitated resident's POST form was signed by the Power of Attorney and not the capacitated resident. This was confirmed by Corporate Registered Nurse #223 on 03/18/25 at 5:00 PM. b) Resident #75 On 03/20/25 at 10:06 AM , the State Surveyor interviewed Social Worker #1 concerning Resident #75's Advanced Directive/POST form being signed in a timely manner. Social Worker #1 confirmed there were no documented attempts to obtain the Power of Attorney's signature. Resident #75's Power of Attorney had given verbal consent on 09/18/23.
- Potential for harm · Dcited before2025-03-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure a complete and accurate Preadmission Screening and Resident Review (PASRR) had been completed for one (1) of four (4) residents reviewed for the care area of PASRR. Resident identifier: #179. Facility census: 184. Findings included: a) Resident #179 Review of the facility's policy titled, Antipsychotic Medication Use, with no approval or implementation date given, stated that Preadmission Screening and Resident Review (PASRR) would be reviewed for residents transferred from a hospital who were already receiving antipsychotic medications. Review of Resident #179's medical record showed a PASRR completed on 02/11/25, before the resident's admission to the facility. The PASRR documented the resident had no major mental illness or suspected mental illness. Review of Resident #179's medical records showed she had a diagnosis of schizophrenia. She had been admitted to the facility from the hospital. The hospital recommended the facility continued the antipsychotic medication Loxapine, which the resident had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to develop and implement care plans This was true for two (2) of five (5) residents reviewed. Resident identifiers: #144 and #24. Facility Census: 184. Findings Include: a) Resident #144 On 03/18/25 at 1:00 PM, a record review was completed for Resident #144. The review found the care plan focus area of (Name of Resident) may decline to attend dialysis, at times. She may refuse hygiene care, including showers and bed baths. May report contradictory information at time (Typed as written.) These areas had no interventions or goals noted. In addition, the focus area of risk for falls had an intervention stating, no description provided. (Typed as written.) Lastly, a focus area of risk for pain, listed an intervention of administer medication as ordered. (Typed as written.) The resident did not currently have a physician's order for any type of pain medication. On 03/19/25 at 10:04 AM, Registered Nurse (RN) #44 confirmed the errors on the care plan. RN #44 stated, We have some errors .we will get these fixed. b) Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to document the amount of nutritional supplement consumed for one (1) of 10 residents reviewed for the care area of nutrition. Resident Identifier: #14. Facility census: 184. Findings included: a) Resident #14 Review of Resident #14's physician's orders showed an order written on 02/22/24 for Fortified pudding three times a day for weight loss. The resident's Medication Administration Record (MAR) showed the resident received fortified pudding three (3) times a day. However, the amount eaten by the resident was not recorded. On 03/20/25 at 10:38 AM, the Director of Nursing confirmed Resident #14's consumption of fortified pudding was not recorded. No further information was provided through the completion of the survey.
- Potential for harm · D2025-03-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to ensure the medication error rate during the facility task of Medication Administration was less than 5%. The medication error rate was 7%. Resident identifier: #17. Facility Census: 184. Findings included: a) Resident #17 On 03/19/25 at 7:10 AM, Licensed Practical Nurse (LPN) #76 was observed administering morning medications to Resident #17. The medications were in blister packaging, where tablets were individually pushed through the sealed foil into the medication administration cup by LPN #76. LPN #76 dispensed a buspirone 10 mg tablet from the blister package into the medication administration cup. She placed the buspirone blister package back into the medication cart drawer. She pulled the buspirone blister package back out of the medication cart and pushed another buspirone 10 mg from the blister packaging into the medication administration cup. The other medications LPN #76 dispensed from blister packets into the medication administration cup for Resident #17 were amlodipine, baclofen,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-24 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — the official record, unedited, may be distressing
Based on Observation, Policy and Procedure and Staff Interview, the facility failed to provide a resident with adaptive equipment per order. This was a random opportunity for discovery. Resident identifier: #146. Facility Census: 184. Findings included: a) Resident #146 Resident #146 was ordered a divided plate on 11/28/23. On 03/19/2025 at 01:02 PM, Resident #146 was served the lunch meal on a regular plate. Tray card for a divided plate was reviewed and confirmed with Licensed Practical Nurse (LPN) #76 on 03/19/25 at 01:02 PM. Resident #146's care plan stated, Diet as ordered-built up utensils, divided plate. Policy and Procedure reviewed stated, Adaptive devices (special eating equipment and utensils) will be provided for residents who need or request them.
- Potential for harm · Ecited before2023-09-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interviews the facility failed to post the correct menus. The lunch menus posted on the third and fourth floors of the initial tour for the complaint survey were incorrect. This deficient practice had the potential to affect all residents receiving nourishment from the kitchen. Facility census: 173. Findings included: a) Menu postings Observations on 09/11/23 at 10:45 at 10:45 AM, revealed the lunch menus posted on the third and fourth floor were incorrect. The menu had hamburgers with tater tots as the entree. Observations during the kitchen tour on 09/11/23 at 11:50 AM, found the steam table had marinated chicken thighs, sugar snap peas, oven roasted potatoes as the entree. In an interview with the Certified Dietary Manager (CDM) on 09/11/23 at 11:55 AM, the CDM verified the wrong menus had been posted on the third and fourth floors.
- Potential for harm · Ecited before2023-09-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview the facility failed to prepare and serve food in accordance with professional standards for food service safety. During the tour of the kitchen for the complaint survey it was discovered a dietary aide was not wearing a beard guard. The deficient practice had the potential to affect all residents receiving nourishment from the kitchen. Facility census: 173. Findings included: a) Kitchen tour During the kitchen tour on 09/12/23 at 11:50 AM, it was discovered a dietary aide (DA) #12 had no beard guard on. Also, a review of the temperature log book indicated the last meal to have temperatures recorded was for the dinner meal on 09/07/23. An interview with the Certified Dietary Manager (CDM) on 09/12/23 at 11:55 AM, verified DA #12 was not wearing a beard guard and no temperatures had been recorded after the dinner meal on 09/07/23.
- Potential for harm · F2023-08-03 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, observation, resident interview and staff interview, the facility failed to maintain an effective pest control program so the facility would remain free of pests and rodents. These were random opportunities for discovery. This faileed practice had the potential to affect all residents residing in the facility. Facility census: 185. Findings included: a) Pest Control Documentation On 08/02/23 at 11:15 AM, throughout the initial interviews with residents, multiple statements were made regarding seeing roaches and mice throughout the facility. On 08/03/23 at 10:00 AM, a grievance dated 06/08/23 was reviewed with a concern mentioning pests (mice) in the facility. The follow-up action dated 08/01/23 stated that pest control is on going. The pest control invoices were reviewed on 08/03/23 at 2:00 PM. The invoice dated 05/02/23 identified multiple open conditions, including a door sweep which was noted to be inadequate at the 3rd (third) floor courtyard doors which aren't rodent proof. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review, staff interview, and Resident Council meeting, the facility failed to invite residents to care plan meetings, and to revise a care plan. This was true for five (5) out of 41 residents reviewed during the long-term survey process. This failed practice had the potential to affect more than a limited number of residents. Resident identifiers: #163, #61, #22, #185, and #1. Facility Census: 185. Findings Included: a) Resident #163 During the Resident Council meeting on 08/01/23 at 3:18 PM, Resident #163 said she has never been asked to attend a care plan meeting regarding her care. Resident #163 was admitted to the facility on [DATE]. Resident #163 has capacity. Notes in chart found there were two (2) care conference notes on 04/11/23 and 05/30/23. These notes stated, care conference help on this date. All care plans were reviewed, goals appropriate and will proceed. Responsible party invited and did not attend. On 08/01/23 at 4:35 PM, the Administrator and Director of Nursing (DON) were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, resident interview, staff interview, and facility policy review, the facility failed to assist dependent Residents with activities of daily living (ADL's) in accordance with the Residents assessed needs for care. This is true for four (4) of eight (8) residents reviewed for ADL care. This failed practice had the potential affect more than a limited number of residents. Resident identifiers: #58, #91, #87, and #1. Facility census 185. Findings included: a) Resident #58 During an interview on 07/31/23 at 12:12 PM, Resident #58 said she does not get showers most of the time she has to wash off in a pan of water. Resident #58 had a white cap on her head that looked like a shower cap unable to see if her hair was clean or not. A review of orders from the Attending Physician found the order below: Residents receive a bed bath five (5) times weekly and a shower two (2) times a weekly on Tuesday and Friday. If a resident refuses a bed bath or shower, a progress note must be completed. A review of the facility form called the POC Response History, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to provide meals at the scheduled time to ensure no more than 14 hours were between the evening and the morning meal and to ensure resident evening scheduled snacks were provided. This had the potential to affect all residents that get their nutrition from the kitchen. Facility census: 185. Findings included: a) Scheduled Snacks During the initial tour of the fourth-floor pantry on 07/31/23 at 12:15 PM seven (7) Scheduled Evening snacks were found dated 07/30/23. During an interview on 07/31/23 at 12:17 AM, the Dietary Manager confirmed the scheduled evening snacks should have been delivered to the Residents. b) Dining Observation A dining observation on 08/02/23 at 11:13 AM found the meal delivery cart was not being delivered as the posted delivery schedule. The food carts arrived on the halls an hour late. The third floor Scheduled Delivery time is 8:30 AM - 8:45 AM, the arrival of the cart was 10:08 AM. The last evening cart for the 3rd floor was between 6:45 PM - 7:00 PM . These residents went more than 14 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to complete the refrigerator temperature log on the refrigerator on the third floor and fourth floor pantries and completed the PM shift temperature on the reach in freezer prior to the shift. This has the potential to affect all Residents that get their nutrition from the kitchen and pantries. Facility census: 185. Findings included: a) Kitchen During the initial kitchen tour with the Dietary Manager on 07/31/23 at 11:21 AM an observation of the reach-in temperature log found that the 07/31/21 the evening temperature was completed on the log at this time. A continued tour on 07/31/23 at 12:04 PM on the third-floor pantry found the temperature log was not completed 12 times in the free-standing refrigerator for the month of July 2023. A continued tour on 07/31/23 at 12:17 PM on the fourth- floor pantry found the temperature log was not completed 23 times in the free-standing refrigerator in the month of July 2023. On 07/31/23 during tour the Dietary Manager (DM) verified that the pantry refrigerator temperatures should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-03 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to store garbage and refuse in a proper manner to prevent rodents and pests. This has the potential to affect more than a limited number of residents that reside in the facility. Facility census: 185. Findings included: a) Dumpsters An observation of two (2) dumpsters on 08/01/23 at 11:26 AM found one (1) dumpster did not have a lid and both dumpsters were left open. During an interview on 08/01/23 the Maintenance Director verified the dumpsters should be closed and have lids to prevent rodents. .
- Potential for harm · Ecited before2023-08-03 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on medical record review and staff interview, the facility failed to maintain an accurate and complete medical records. This was true for four (4) of 41 medical records reviewed. This practice had the potential to affect more than a limited number of residents. Resident identifiers: #162, #66, #185, and #84. Facility census: 185. Findings included: a) Resident #162 A review of Resident #162's care plan which had the following focus: decisions regarding suggested or recommended interventions and has specific preferences related to: POST: Full Code, .prefers to receive haircuts from the facility beautician as needed/requested. Prefers to have facial hair/beard, declines assistance with shaving. (Resident's name) has sexual relationships with female staff. He hugs and kisses female residents also. Date Initiated: 12/28/22. Revision on: 08/01/23. An interview with the Director of Nursing (DON) on 08/01/23 at 10:00 AM confirmed the above-mentioned statement that the resident has sexual relationships with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure residents were provided care in a dignified manner for one (1) of two (2) residents reviewed for the care area of dignity. Resident #84 was assisted with meals by staff who stood over the resident while assisting during the meal. This failed practice had the potential to affect a limited number of residents. Resident identifier: Resident #94. Facility census: 185. Findings included: a) Resident #94 An observation, on 08/01/23 at 1:19 PM, revealed Nursing Assistant (NA) #99 was standing in front of Resident #94 while assisting with the noon meal. NA #99 was assisting with bites of food and wiping the resident's mouth while standing up. An interview with NA #99, at 08/01/23 at 1:19 PM, confirmed she was standing over the resident while assisting the resident to eat the noon meal. When questioned, NA #99 stated I forgot, it did not pop in my head to sit down and I knew to do that. An interview with the Administrator, on 08/01/23 at 1:40 PM, confirmed it was facility policy for staff to seat themselves to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical records and staff interview, the facility failed to complete a Minimum Data Set (MDS) in the area of skin conditions for one (1) of one (1) residents reviewed for skin conditions. This failed practice had the potential to affect a limited number of residents. Resident identifier: #60. Facility census: 185. Findings included: a) Resident #600 A review of Resident #60's medical records showed the resident had a blood-filled blister on her left ankle caused by a walking boot on her left ankle due to a fracture of the left lower leg (tibia and fibula). This blister was noted on 05/19/23. A review of Resident #60's MDS with an Assessment Reference Date (ARD) of 05/29/23, under Section S indicated the resident had no pressure ulcers. According to the National Pressure Ulcer Advisory Panel's (NPUAP) a Medical Device Related Pressure Ulcer/Injury: Medical device related PU/PIs result from the use of devices designed and applied for diagnostic or therapeutic purposes. The resultant pressure injury generally conforms to the pattern or shape of the device. The injury should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-03 · tag F0642 — isolatedEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure an accurate discharge Minimum Data Set (MDS) assessment for one (1) of five (5) closed records reviewed during the long-term care survey. Resident identifier: #182. Facility census: 185. Findings included: a) Resident #182 A review of Resident #182's medical records showed the resident was discharged to the community on 06/15/23. Per the resident's choice, he was discharged to a homeless shelter, accompanied by his brother. The discharge Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) of 06/15/23 indicated the resident was discharged to an acute care hospital. During an interview on 08/01/23 at 4:15 PM, the MDS Coordinator #94 confirmed Resident #182's MDS assessment with ARD 06/15/23 was incorrect. .
- Potential for harm · Dcited before2023-08-03 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on record review and staff interviews, the facility failed to ensure that the resident's Pre-admission Screening (PAS) reflected pre-admission diagnoses for two (2) of three (3) residents reviewed for the category of Preadmission Screening and Resident Review (PASARR), during the long-term care survey. This failed practice had the potential to affect a limited number of residents. Resident identifiers: #53 and #1. Facility census: 185. Findings included: a) Resident #53 On 08/02/23, a record review of the resident's electronic medical record (EMR), the resident's admission PASARR, dated 08/03/22, indicated no Level II was needed. Section lll #30 MI/MR Assessment indicated None. A continued record also revealed the resident received a psychiatric diagnosis of bipolar disorder on the diagnosis listed on admission [DATE] but did not receive a new PAS to address whether or not specialized services were needed. On 08/02/23 at 12:32 PM, an interview with admission Director and Social Work Director confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-03 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure a baseline care plan was completed for one (1) of one (1) newly admitted residents reviewed. The facility failed to complete a baseline care plan for Resident #235 for the area of Activities of Daily Living (ADLs). Resident identifier: Resident #235. Facility census: 185. Findings included: a) Resident #235 A review of the baseline care plan, dated 07/26/23, showed a focus area noting Resident #235 had been identified to have an Activities of Daily (ADL) self-care performance deficit as evidenced by (the sentence was left blank and not completed to provide specific limitations ). The goal for this focus area of ADL deficit noted The resident will improve current level of function in (SPECIFY ADLS) through the review date. Resident will be able to: (SPECIFY), however, there was no evidence the care plan had been completed to reflect a specific resident centered problem or goal. Additionally, the care plan interventions did not indicate how many staff members were required to assist the resident or the frequency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff interview, the facility failed to develop a person-centered care plan. This was true for three (3) of 41 residents reviewed for care plans. This failed practice had the potential to affect a limited number of residents. Resident identifiers: #58, #163, and #60. Facility census 185. Findings included: a) Resident # 58 During an interview on 07/31/23 at 12:12 PM, Resident #58 stated that she does not get showers most of the time. I have to wash off in a pan of water. A review of the care plan for Resident #58 found the care plan did not include the following: * What Resident #58 preferred showers or Bed baths. *When Resident #58 would prefer to have shower or bed bath in the AM or PM. *How often Resident #58 would like to have showers and/or bed baths. During an interview on 08/01/23 at 3:12 PM with Director of Nursing (DON) agreed the care plan was not person centered. b) Resident #162 Review of Resident #162's comprehensive care plan for behavioral/emotional and communications were incomplete. Care plan as follows: --Focus: The resident has impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to assess pressure ulcers when first identified to receive appropriate care and treatment for one (1) of three (3) residents reviewed for pressure ulcers. This failed practice had the potential to affect a limited number of residents. Resident identifier: #60 Facility census: 185. Findings included: a) Resident #60 A review of Resident #60's medical records showed the resident had a blood-filled blister on left ankle caused by a walking boot on the left ankle due to a fracture of the left lower leg (tibia and fibula). The blister was noted on 05/19/23. A review of the skin and wound evaluation completed on 05/19/23 at 6:01 AM by Licensed Practical Nurse (LPN) #60 marked this area as a diabetic ulcer. According to the National Pressure Ulcer Advisory Panel's (NPUAP) a Medical Device Related Pressure Ulcer/Injury: Medical device related PU/PIs result from the use of devices designed and applied for diagnostic or therapeutic purposes. The resultant pressure injury generally conforms to the pattern or shape of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, resident interview and staff interview, the facility failed to ensure resident environment remains as free of accident hazards as is possible. This was a random opportunity for discovery and had the potential to affect a limited number of residents. Resident Identifiers: Resident # 58. Facility census 185. Findings included: a) Resident #58 During an interview with Resident #58 on 07/31/23 at 12:21 PM, an observation found a white bottle of prescription medication sitting on the shelf over the sink in the room of Resident # 58 . Resident # 58 said it was from when she went to the hospital. Wrote on the white bottle was as written below: CPO-Aquaphor-Bacitracin-Nystatin Ointment. In Red it had warning EXTERNAL USE ONLY On 07/31/23 at 12:29 PM, Licensed Practical Nurse (LPN) #43 witnessed the medication over the sink and removed the medication and said it should not have been in there. .
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.8 | +0.2 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 2 of 5 | 2.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 42 homes this chain runs (chain average 1.8★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HUNTINGTON OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/01/2022 |
| RUTHERFORD, MATTHEW | Individual | W-2 MANAGING EMPLOYEE | — | since 05/01/2022 |
| IDELS, SHIMON | Individual | CORPORATE OFFICER | — | since 01/01/2023 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 515007. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.