Birch Creek Post Acute & Rehabilitation
5601 S Orchard Street, Tacoma, WA 98409 · For profit - Limited Liability company · 124 certified beds · (253) 474-8421 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 3 actual-harm citations
- a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $30,240 in federal fines (most recent 2026-03-13)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.1% | 14.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 11.1% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.0% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.4% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 10.8% | 17.7% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.1% | 2.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 16.6% | 17.2% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 8.9% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 75.0% | 93.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.6% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 24.8% | 22.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.5% | 15.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 57.3% | 82.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.4% | 19.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 13.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.71 | 1.33 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.45 | 1.52 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 233 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 93 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 44% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.2%CMS range 41.8–55.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 8.2–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 34.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.9–9.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 115.6 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.74 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.14 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.92 on weekdays — 15% thinner on weekends. RN hours go from 0.72 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
78 citations, most serious first. The 13 most serious are shown; the remaining 65 are one tap away and print in full.
- Actual harm · Gcited before2026-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide adequate supervision, identify fall trends and implement progressive resident centered interventions for 1 of 3 residents (Resident 6) reviewed for falls. Resident 6, who had 5 falls since [DATE] and a decline in their strength/condition, experienced harm when they fell and broke their ankle that required transfer to the emergency department for evaluation and treatment. This failure placed residents at risk of repeated falls and injuries.Findings included.Review of the facility Falls and Fall Risk Management policy, dated [DATE], showed staff would identify interventions related to residents' specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling.Review of the admission Minimum Data Set (MDS - an assessment tool), dated [DATE], showed Resident 6 was independent with transfers, required supervision walking up to 50 feet, was occasionally incontinent of urine, had fallen prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-03-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 3 residents (Resident 1) reviewed for urinary catheters (a flexible tube inserted into the bladder through the urethra to drain urine) were assessed for complications associated with indwelling urinary catheters. Failure of the facility to coordinate with urology and monitor for urinary retention following catheter removal, resulted in harm to Resident 1 when they experienced prolonged pain and discomfort as evidenced by crying out and a change in level of consciousness. Findings included.Review of Taber's Cyclopedic Medical Dictionary, 19th edition, showed a bladder has a normal storage capacity of approximately 500 milliliters (ML).Review of the undated Urinary Catheter Care Policy; staff would observe the resident for complications associated with urinary catheters. If the resident indicates that their bladder is full or that they need to urinate, notify the physician or supervisor. Report any complaints a resident may have of burning,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to take timely action for 1 of 3 who experienced a significant change in their baseline condition. Resident 1 experienced harm when the serious changes in cognition, blood pressure and temperature were not addressed timely, and they had to eventually be hospitalized . Findings included . The facility's Fall Management Guideline, dated 05/10/2023, documented facility staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling, and to try to minimize complications from falling. Guidance on Post-Fall Evaluation Considerations documented changes from baseline in orientation and cognition, as well as changes in communication, could be indicative of acute neurological or cardiovascular changes. Resident 1 was admitted to the facility on [DATE] for rehabilitation after hospitalization for a fall at home. Review of the admission Minimum Data Set (MDS), an assessment tool, dated 11/23/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-18 · tag F0571 — patternLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide the choice of routine personal hair hygiene services, free simple haircuts and trims by a facility employee or a professional haircut by a licensed barber or beautician at a cost for 7 of 8 residents (Resident 2, 3, 4, 5, 6, 7 & 8) reviewed for services covered under Medicaid. Failure of the facility to ensure charges were not imposed against personal funds without documenting the residents' choice, including if the residents knew they had the right to simple haircuts and trims included in their room and board costs, and that they chose to have and pay for a professional service, violated residents' rights.Findings included.Review of the facility undated admission Agreement showed an undated Facility Rates sheet with a brief description of facility rates and service charges for your reference. From time to time, these rates may change. You will be provided with a notice in advance of any such changes. The sheet listed the daily room rates and under Additional Services Offered, listed Laundry and Beauty and Barber…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services to attain or maintain the highest practicable physical, self-care and independence in accordance with their comprehensive assessment and plan of care for 1 of 3 residents (Resident 1) reviewed for quality of care Failure of the facility placed the resident at risk of decreased ability to return to prior level of assistance, decrease level of mobility, decreased participation with functional tasks, falls, further decline in function, increased dependency upon caregivers, limited out-of-bed activity and muscle atrophy. Findings included. Review of hospital documents showed Resident 1 was admitted to the hospital on [DATE]. Resident 1 sustained a significant status change on 03/16/2026 with symptoms of a stroke. Review of a 03/16/2026 hospital Speech-Language Pathologist (SLP) evaluation showed the resident's baseline diet was solid food cut into smaller pieces, due to no lower dentures. On 03/16/2026 Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure 1 of 3 residents (Resident 1) reviewed for transportation was provided supervision for a medical appointment. Failure to provide an escort placed the resident at risk of missing their appointment, getting lost, falling or injury.Findings included.A facility policy and procedure regarding provision of escorts for appointments was requested 06/03/2026 and none was received.Review of the 04/05/2026, admission Minimum Data Set (MDS - an assessment tool), Resident 1 had severe cognitive impairment, unclear speech, which was limited to making concrete requests, and Resident 1 sometimes understood others. Resident 1 was assessed as dependent on others for mobility.Review of Resident 1's Care Plan, dated 03/20/2026, showed Resident 1 was at risk for complications related to communication impairment due to garbled speech, was at risk for falls related to right sided flaccidity, used a wheelchair and was dependent on staff for transfers requiring two people.Review of a Grievance Report filed 05/26/2026 showed Resident 1 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-06 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and/or resident representatives were informed of a long-term medication being discontinued for 1 of 3 sampled residents (Resident 1). This failure disallowed the resident and/or the resident representative to exercise their rights and provide the facility with provider contacts and/or documentation to support continuing the medication.Findings included .Review of the Annual Minimum Data Set (MDS - an assessment tool), dated [DATE], showed Resident 1 was assessed with active diagnoses to include Deep Venous Thrombosis (DVT - blood clot in deep veins), Pulmonary Embolus (PE - blood clot in lungs), or Pulmonary Thrombo-Embolism (PTE - long standing blood clot lodged in pulmonary arteries), and the resident was taking an anticoagulant medication. In addition, Resident 1 was diagnosed with dementia and assessed with severe cognitive impairment.Review of the 2023 Durable Power of Attorney (POA) document for Resident 1 showed the POA was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident as determined by resident assessments and individual plans of care. The facility failed to ensure the nursing staff (Staff H, Licensed Practical Nurse (LPN), Staff I, Registered Nurse (RN) & Staff G, LPN) administered medications according to professional standards of practice for 10 of 10 residents (Residents 7, 9, 8, 3, 16, 15, 11, 13, 14, & 1) reviewed for medication administration. This failure placed facility residents at risk of medication errors and poor outcomes.Findings included.Review of the facility 01/2023 Medication Administration Policy and Procedure showed medications would be administered as prescribed in accordance with manufacturers' specifications, and good nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-03-13 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the menus according to Resident Council Minutes for 4 of 6 months (October, November, January, and February 2026) and 1 of 1 kitchen observation (03/22/2026) when reviewed for kitchen. This failure placed residents at risk of inadequate nutritional intake, avoidable weight loss, a decline in clinical condition, and a diminished quality of life. Findings included .Review of the Resident Council meeting minutes for October 2025 showed, Would like to see honesty with the names of foods on the menus and what is served. Review of the Resident Council meeting minutes for November 2025 showed, Menu does not always seem to match what is served. Soup is frequently not what is on the menu for the day and the serving sizes vary. Sometimes the bowl is full and sometimes the bowl is half full and frequently not warm enough. If changes are to be made to the menu or brands, such as the coffee, please notify patients prior to any changes. Review of the Resident Council Minutes for January 2026 showed, Frequently do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary food storage and/or preparation for 2 of 2 kitchen observations (Initial and Second) and failed to ensure resident foods were sanitarily stored for 2 of 2 resident refrigerators (North and South) when reviewed for kitchen. This failure placed residents at risk of foodborne illness, avoidable discomfort, and a diminished quality of life. Findings included.Initial Kitchen Tour on 03/08/2026 at 9:37 AMObservation showed the walk-in freezer containing a box of raw hamburger patties, bag of breaded fish fillets, bag of chicken tenders, a bag of fries, and a bag of hashbrowns opened without date label and left open to the air. Observation showed numerous boxes of food items stacked on the ground of the freezer with some boxes falling from their stack and laid haphazardly across the freezer. Observation showed a metal container of re-frozen food stacked on a frozen bag of soup which was stacked on a second open container of re-frozen food. Observation of the refrigerator units showed a bowl of tuna…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor for adverse side effects and behaviors for 3 of 5 sampled residents (Residents 26, 89, and 88) when reviewed for unnecessary medications. These failures placed the residents at risk for poor clinical outcomes and a decreased quality of life. Findings included .Resident 26 Review of the electronic health record (EHR) showed Resident 26 was admitted to the facility on [DATE] with diagnoses to include diabetes (high blood sugar), end stage renal disease (kidney failure), and dependence on renal dialysis (life sustaining treatment that filters waste and excess fluid from the blood). Resident 26 was able to communicate their needs. Review of the providers' orders showed Resident 26 was prescribed trazodone (antidepressant medication) dated 02/09/2026 for insomnia. Review of the EHR showed no monitoring for adverse side effects and behaviors for the use of the medication. During an interview on 03/11/2026 at 11:46 AM, Staff B, Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a thorough investigation to rule out abuse/neglect was conducted after resident accidents for 2 of 4 sampled residents (Residents 5 and 32) when reviewed for abuse/neglect. This failure placed residents at risk of continued abuse, continued neglect, and a diminished quality of life. Findings included.According to the Nursing Home Guidelines also known as the Purple Book, sixth edition, dated October 2015, All alleged incidents of abuse, neglect, abandonment, mistreatment, injuries of unknown source, personal and/or financial exploitation, or misappropriation of resident property must be thoroughly investigated . A thorough investigation is a systematic collection and review of evidence/information that describes and explains an event or a series of events. It seeks to determine if abuse, neglect, abandonment, personal and/or financial exploitation or misappropriation of resident property occurred, and how to prevent further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen residents for additional mental health supports on admission and/or after a change in mental health diagnoses for 7 of 8 sampled residents (Residents 32, 13, 2, 11, 88, 89, and 9) when reviewed for Pre-admission Screening and Resident Review (PASSAR, a mental health screening tool). This failure placed residents at risk of not having needed mental health supports, increased adverse behaviors, and a diminished quality of life. Findings included.During an interview on 03/11/2026 at 11:08 AM, Staff J, Social Services Director (SSD), stated residents were screened for mental health needs on admission using the PASSAR assessment. Staff J stated any resident with a mental health diagnosis would have a positive PASSAR and be referred for a level two PASSAR. Staff J stated if a hospital submitted an inaccurate PASSAR the facility would re-complete it accurately. Staff J stated the PASSAR should be re-completed if a resident received a new mental health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 65 citations
- Potential for harm · Ecited before2026-03-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop comprehensive care plans for 4 of 21 sampled residents (Residents 1, 9, 10, and 26) when reviewed for comprehensive care plans. Failure to develop care plans that accurately reflected resident care needs related to oxygen therapy, wound/skin impairment, use of an indwelling catheter (a thin flexible tube that is inserted through the urethra/tube like structure into the bladder to continuously drain urine), and antidepressant medication use placed residents at risk of unmet care needs and potential negative outcomes. Findings included.Resident 1 Review of the electronic health record (EHR) showed Resident 1 readmitted to the facility on [DATE] with diagnoses to include heart failure, respiratory conditions due to unspecified external agent (a lung disease or breathing problem triggered by something inhaled or exposed to from the environment), and cerebral infarction (stroke, blood flow to part of the brain is blocked preventing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide respiratory care consistent with professional standards of practice for 3 of 3 sampled residents (Residents 1, 9, and 67) reviewed for respiratory care. Failure to obtain and/or follow provider orders for oxygen (O2) therapy, ensure O2 tubing was appropriately maintained, regularly changed and dated, and O2 concentrator (a device used for O2 therapy) filters (used to protect the resident from particulate matter) were cleaned and maintained routinely, placed residents at risk for avoidable respiratory disease, unmet needs, and potential negative outcomes. Findings included.Resident 1Review of the electronic health record (EHR) showed Resident 1 readmitted to the facility on [DATE] with diagnoses to include heart failure, respiratory conditions due to unspecified external agent (a lung disease or breathing problem triggered by something inhaled or exposed to from the environment), and cerebral infarction (stroke, blood flow to part…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to periodically review and provide assistance with advanced directives (legal documents that appoints a trusted person to make healthcare decisions on your behalf if you become unable to communicate or incapacitated) for 2 of 3 sampled residents (Residents 5 and 4) when reviewed for advanced directives. This failure placed residents at risk of not having a healthcare decisionmaker, inability to control care received when incapacitated, and a diminished quality of life. Findings included.Resident 5Review of the electronic health record (EHR) showed Resident 5 admitted on [DATE] with diagnoses to include Parkinson's disease (a progressive movement disorder that occurs when nerve cells in the brain die) and adult failure to thrive. Resident 5 was able to make needs known. Review of a Multidisciplinary Care Conference form, dated 07/23/2025, showed Resident 5's advanced directive was reviewed and assistance offered. Review of a progress note, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that Skilled Nursing Facility (SNF) Advanced Beneficiary Notices (ABN, a notification that provides an estimated cost of continuing services which may no longer be covered by Medicare. Beneficiaries may choose to continue the services but may be financially liable) were provided timely and/or completed as required for 2 of 3 sampled residents (Residents 18 and 54) when reviewed for Beneficiary Notification. Failure to provide SNF ABN notification at least two calendar days before the Medicare coverage ended placed the residents and/or the residents' representative at risk of not having adequate information to make financial decisions related to a continued stay in the facility. Findings included. Resident 18Review of a Notice of Medicare Non-Coverage (NOMNC), dated 10/23/2025, showed the facility informed Resident 93 and/or representative that skilled nursing services would end on 10/27/2025. Review of Resident 18's SNF ABN dated 03/09/2025 showed, Beginning on 10/28/2026 you may have to pay out of pocket for this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to make needed repairs to maintain a homelike environment for 1 of 4 halls (200 hall) when reviewed for environment. This failure placed residents at risk of decreased mood and a diminished quality of life. Findings included.Observation and interview on 03/08/2026 at 1:07 PM showed room [ROOM NUMBER]'s bathroom with a gouge in the floor at the entry way and two large scrapes and gouges, black scrapes, and chipped paint on the wall to the right of the sink. Resident 11 stated they were surprised the gouge in the floor did not interfere with entering or leaving the bathroom when using their wheelchair. Observation of room [ROOM NUMBER] on 03/08/2026 at 1:13 PM showed Resident 31's closet was missing a door exposing all items in the closet. During an interview on 03/13/2026 at 9:14 AM, Resident 31 stated they were not aware that their closet door was missing. Observation of room [ROOM NUMBER] on 03/08/2026 at 1:18 PM showed both closets were missing doors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the minimum data set assessment (MDS) accurately reflected the status for 3 of 21 sampled residents (Residents 9, 6, and 40) when reviewed for accuracy of assessments. Failure to accurately reflect Resident 9's skin/wound status, Resident 6's mental health screening status, and Resident 40's medication use status placed the residents at risk for unmet care, inaccurate medical record data, and a diminished quality of life. Findings included.Resident 9 Review of the electronic health record (EHR) showed Resident 9 admitted to the facility on [DATE] with diagnoses of diabetes (too much sugar in the blood), dementia (a decline in mental abilities, severe enough to interfere with daily life), and chronic obstructive pulmonary disease (restricted airflow making it difficult to breathe). Resident 9 was usually able to make needs known. Review of the February 2026 and March 2026 treatment administration records showed Resident 9 was being treated for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care conferences occurred timely for 1 of 3 sampled residents (Resident 32) when reviewed to care conferences and accurately reflected a resident's eating status for 1 of 3 sampled residents (Resident 87) when reviewed for tube feeding. This failure placed the residents at risk of not providing input into the plan of care, impaired nutritional status, and a diminished quality of life. Findings included. During an interview on 03/11/2026 at 11:01 AM, Staff J, Social Services Director (SSD), stated residents were able to provide input into their plan of care through care conferences. Staff J stated care conferences should occur on admission and with the minimum data set (MDS) assessment schedule (quarterly and with change of condition). Resident 32 Review of the electronic health record (EHR) showed Resident 32 admitted to the facility on [DATE] with diagnoses to include chronic lymphocytic leukemia (a slow-growing cancer of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services that met professional standards of practice for 2 of 22 sampled residents (Residents 2 and 26) when reviewed quality of care. Failure to provide wound care for Resident 2 and failure to follow provider orders for parameters when administering blood pressure medications for Resident 26 placed the residents at risk for complications, poor clinical outcomes, and a decreased quality of life. Findings included .Resident 2 Review of the electronic health record (EHR) showed Resident 2 admitted to the facility on [DATE] with diagnoses of head/face and neck cancer. The resident was able to make needs known. Observation and interview on 03/09/2026 at 11:15 AM showed Resident 2 was pointing at bandages on their left wrist and right hand and stated that the bandages were bothering them. The bandages were undated and had hard dried drainage on them and were soiled. Review of the EHR showed orders to monitor left hand, cleans…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment conductive to healing of a pressure ulcer and failed to have documentation describing the progress of the pressure ulcer for 1 of 3 sampled residents (Resident 111) when reviewed for pressure ulcer. This failure placed residents at risk for worsening pressure ulcers and diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 111 was admitted to the facility on [DATE] with diagnoses to include hospice (end of life care), senile degeneration of brain (progressive break down of nerve cells), diabetes (high blood sugar) and kidney failure. Resident 111 was not able to communicate needs. Review of the admission minimum data set (MDS) a required assessment dated [DATE], showed Resident 111 was admitted to the facility with one sacral (large triangular bone at the base of the spine) stage two pressure ulcers (loss of partial thickness of the skin related to pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a resident from continued accident risk when it failed to thoroughly investigate an accident for 1 of 4 sampled residents (Resident 5) when reviewed for accident hazards. This failure placed the resident at risk of continued risk of accident, avoidable injury, and a diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 5 admitted on [DATE] with diagnoses to include Parkinson's disease (a progressive movement disorder that occurs when nerve cells in the brain die) and adult failure to thrive. Resident 5 was able to make needs known. During an interview and observation on 03/08/2026 at 10:46 AM, Resident 5 stated a staff member had been transferring them from the bed to a wheelchair and the resident's leg had been scratched on the wheelchair. Observation showed Resident 5's leg was bandaged from ankle to knee. Review of the Accident and Incident Log showed an incident for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement fluid restrictions (limits the amount of fluids a person can consume through food/drink) for 1 of 1 sampled resident (Resident 26) when reviewed for nutrition. This failure placed the resident at risk for fluid overload, medical complications, and diminished quality of life. Findings included.Review of the electronic health record (EHR) showed Resident 26 was admitted to the facility on [DATE] with diagnoses to include heart failure, end stage renal disease (kidney failure), and dependence on renal dialysis (life sustaining treatment that filters waste and excess fluid from the blood). Resident 26 was able to communicate their needs. Observation on 03/08/2026 at 10:10 AM showed Resident 26 sitting in their chair with a small water bottle on top of the overbed table. Resident 26 stated they were on a fluid restriction because of their health condition. Review of a provider's order, dated 02/18/2026, showed Resident 26 was on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure enteral nutrition (the delivery of nutrients through a feeding tube directly into the stomach or small intestine) was administered in accordance with providers orders and professional standards of practice for 1 of 3 sampled residents (Resident 87) when reviewed for enteral nutrition. The facility failed to have a system in place which ensured the amount of enteral formula (liquid food product) a resident received was reconciled with the amount they were ordered to receive. This failure placed the residents at risk for inadequate nutrition, dehydration, and adverse outcomes. Findings included.Review of the electronic health record (EHR) showed Resident 87 was admitted to the facility on [DATE] with diagnoses to include cerebral infarction (blockage of blood flow to the brain causing cell death), gastrostomy (feeding tube inserted directly into the stomach through the abdominal wall to provide nutrition and medication), anxiety, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pain management that was consistent with professional standards for 2 of 3 sampled residents (Residents 2 and 26) when reviewed for pain management. Failure to assess and monitor Resident 2's pain and provide nonpharmacological interventions for Resident 26 placed the residents at risk for uncontrolled pain and a decreased quality of life. Findings included .Resident 2 Review of the electronic health record (EHR) showed Resident 2 admitted to the facility on [DATE] with diagnoses of head/face and neck cancer. The resident was able to make needs known. Observation and interview on 03/09/2026 at 11:15 AM, showed Resident 2 laid in bed with bandages to their right ear. Resident 2 pointed to the bandages and stated, It hurts all the time. Review of the initial nursing assessment showed Resident 2 reported pain at a 8 on a scale of 0 to 10 on 11/22/2025. No other pain assessments were found in the EHR. No orders or documentation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promptly provide denture care when requested for 1 of 3 sampled residents (Resident 13) when reviewed for dental. This failure placed residents at risk for unmet dental needs, inability to eat, avoidable weight loss, and a diminished quality of life. Findings included.Review of the electronic health record showed Resident 13 admitted to the facility on [DATE] with diagnoses to include anxiety disorder, dementia (a decline in mental ability, such as memory loss, poor judgment, or confusion), and schizophrenia (a chronic, severe mental disorder characterized by disruptions in thought processes, perceptions, and emotional responsiveness, causing individuals to lose touch with reality). Resident 13 was able to make needs known. During an interview on 03/08/2026 at 12:25 PM, Resident 13 stated their dentures had been left in their rental when they moved into the facility and there was no way for them to retrieve them. Review of a Preventative Report from an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-19 · tag F0744 — failed to care for residents with dementia — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 3 (Resident 1 & 2) residents who experienced dementia-related behaviors received care and services to mitigate adverse behaviors. The failure to assess residents individualized care needs through an interdisciplinary approach and implement a person-centered care plan prevented the facility from supporting residents to maintain their highest practicable physical, mental, and psychosocial wellbeing.Findings included . Dementia is a general term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills, and other intellectual function, caused by the permanent damage or death of the brain's nerve cells, or neurons. However, dementia is not a specific disease. There are many types and causes of dementia with varying symptomology and rates of progression.Review of the facility Behavioral Assessment, Intervention and Monitoring Policy dated 10/01/2021, the interdisciplinary team would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement their abuse prohibition policy for 1 of 3 residents (Resident 5) reviewed for abuse and/or neglect. The facility failed to completely and thoroughly investigate Resident 5's injury of unknown origin. The failure to initiate incident reports, conduct a thorough investigation to identify root cause(s) and all contributing factors placed the residents at risk for unidentified abuse or neglect, unidentified corrective actions, risk for injury, and unmet care needs. Findings included .Review of the facility Abuse policy dated 10/20/2022 showed the facility was committed to developing and operationalizing policies and procedures for the prevention, identification, investigation and reporting of abuse, neglect, and mistreatment.Review of the Washington State Department of Social and Health Services (DSHS) Nursing Home Guidelines 'The Purple Book', dated October 2015, showed Chapter 2, titled The Investigation Process, listed substantial injuries of unknown source as incidents that must be thoroughly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate monitoring and supervision and implement preventative measures to prevent unsafe feeding for one (Resident 1) of three residents reviewed for accidents. Failure to identify known risks, implement individualized, resident-centered interventions, including adequate supervision, communicating interventions to all relevant staff, provide training as needed to reduce those risks and ensure interventions were put into action, placed the resident at risk of being force fed, choked, developing aspiration pneumonia, and psychosocial harm.Findings included.Review of clinical census showed Resident 1 resided in the facility from [DATE] until 05/15/2025. Review of a facility incident investigation showed that on 05/11/2025, at approximately 1:30 PM, staff witnessed an apparent altercation involving Resident 1 and their son during a routine visit. Resident 1 was refusing to take their prescribed medications and had been resisting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-10 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a system in place that ensured fluid intake/output was accurately monitored, documented, and 24-hour intake totals were calculated and evaluated for 5 of 5 residents (Resident 2, 3, 4, 5 & 6) reviewed for dehydration and fluid restriction (a diet which limits the amount of daily fluid intake). These failures placed residents at risk for fluid and electrolyte imbalances, dehydration, fluid overload, and rehospitalization.Findings included .Review of the facility's Resident Hydration and Prevention of Dehydration Policy and Procedure, dated 10/01/2021, showed nursing staff would monitor residents for signs and symptoms of dehydration during daily care, intake and output monitoring would be initiated and incorporated into the care plan, medications that may exacerbate dehydration (e.g., diuretics) would be reviewed and held if medically necessary, laboratory tests would be ordered to assess hydration status, and nursing would monitor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-30 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY .Based on interview and record review, the facility failed to identify, and timely report an allegation of potential abuse for 1 of 3 Residents (Resident 1) reviewed for abuse. Failure of the facility to ensure 4 of 4 staff (Staff D, E, F, and G) timely reported alleged abuse, placed residents at risk of abuse, psychological distress, and diminished quality of life.Findings included .Review of a facility policy titled Abuse, dated 10/01/2021, showed staff were encouraged to identify, correct, and intervene in situations in which abuse and neglect was likely to occur. Immediately following, ensuring the resident's safety, staff were to report an allegation or observation of abuse to their supervisor, director of nursing, administrator or facility leadership member. Each mandated reporter should report immediately, but no later than 24 hours if the events of the suspicion did not result in serious bodily injury.<Resident 1>Resident 1, a long-term resident, was admitted to the facility on [DATE] with a medically…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY .Based on interview and record review, the facility failed to thoroughly investigate an allegation of potential abuse and implement interventions to prevent further suspected abuse for 1 of 3 Residents (Resident 1) reviewed for abuse. These failures placed the residents at risk of abuse, psychological distress, and diminished quality of life.Findings included .Review of a facility policy titled Abuse Investigation and Reporting, dated 10/21/2021, showed all reports of resident abuse, neglect and exploitation would be thoroughly investigated by facility management. Further review of the policy showed the facility would ensure that any further potential abuse, neglect, or exploitation would be prevented. Review of a facility policy titled Abuse, dated 10/01/2021, showed in the event of an allegation or observation of abuse, the facility would protect the resident and other residents from further abuse. Review of a facility policy titled Abuse Prevention Program, dated 10/01/2021, showed the facility would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and prepare food in manner which prevents food illness when reviewed for kitchen. This failure placed residents at risk for foodborne illness, avoidable discomfort, and a diminished quality of life. Findings included . Observation on 03/10/2025 at 9:09 AM showed the kitchen refrigerator contained a large undated ham. Observation showed diced turkey, diced ham, and opened hotdogs labeled 3/2025. Observation showed shredded cheese labeled 02/25/2025. Observation showed the kitchen freezer had food boxes stored on the floor. During an interview on 03/10/2025 at 9:46 AM, Staff BB, Dietary Manager, stated the boxes stored on the freezer floor were not to be stored there. Staff BB stated food being stored should have an open date when it was stored and good for seven days if removed from the original packaging. Observation on 03/11/2025 at 11:47 AM showed headphones and a cell phone charger placed in the corner of the kitchen on a counter containing peanut butter, food bags, and condiments. Observation on 03/11/2025 showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to obtain advanced directives (AD) and/or perform periodic reviews to determine if residents had an AD, and if not, determine whether the residents wished to formulate an AD for 3 of 4 sampled residents (Residents 22, 43, and 77) when reviewed for AD. This failure denied the residents the opportunity to direct their health care in the event they were to become unable to make decisions or communicate their health care preferences. Findings included . Resident 22 Review of the electronic health record (EHR) showed Resident 22 initially admitted to the facility on [DATE] with diagnoses to include diabetes (high blood sugar levels), depression, and was able to make needs known. Review of a progress note, dated 03/14/2024, showed social service staff provided AD paperwork to Resident 22's family member. Review of the EHR showed an attempt to schedule a care conference on 02/18/2025; however, there was no documented follow-up related to the AD. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure residents with mental health disorders were screened for the need of additional mental health support for 5 of 9 sampled residents (Residents 77, 95, 103, 22, and 26) when reviewed for Preadmission Screening and Resident Review (PASARR, a mental health screening tool). This failure placed residents at risk of lacking needed mental health support, avoidable adverse behaviors, and diminished quality of life. Findings included . Resident 77 Review of the electronic health record (EHR) showed Resident 77 was admitted to the facility on [DATE] with diagnoses to include dementia (impairment of brain function that causes loss of memory and thinking) with psychosis (mental disorder characterized by a disconnection from reality), anxiety, and insomnia (inability to sleep). Resident 77 was not able to communicate needs. Review of the current provider's orders, on 03/12/2025, showed Resident 77 was prescribed medications to treat their psychosis, anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure baseline care plans were developed and implemented within 48 hours of admission and included the minimum information necessary to properly care for 3 of 21 sampled residents (Residents 30, 103 and 215) when reviewed for care plans. This failure placed residents at risk for unidentified and/or unmet care needs, negative health outcomes, and a decreased quality of life. Findings included . Resident 30 Review of the electronic health records (EHR) showed Resident 30 admitted to the facility on [DATE] with diagnoses including cancer of the colon (lower intestines), dementia (problems with memory), and diabetes (too much sugar in the blood). The resident was unable to make needs known. During an interview on 03/12/2025 at 9:01 AM, Collateral Contact Z stated Resident 30 did not eat on their own and staff took the tray out without assisting them. Review of the baseline care plan, dated 11/16/2024, did not show care areas for activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 77 Review of the EHR showed Resident 77 was admitted to the facility on [DATE] with diagnoses to include dementia (impairment of brain function that causes loss of memory and thinking) with psychosis (mental disorder characterized by a disconnection from reality), anxiety, and insomnia (inability to sleep). Resident 77 was not able to communicate needs. Review of the significant change MDS dated [DATE] showed Resident 77 was dependent on staff to provide activities of daily leaving (ADL) care. Observations from 03/10/2025 to 03/14/2025 showed Resident 77 in bed with closed eyes. During an interview on 03/12/2025 at 9:15 AM, Resident 59, who was a roommate of Resident 77, stated Resident 77 has been in the bed for three months. Review of the care plan, dated 11/09/2024, showed Resident 77 had a focus area for rehabilitation with interventions dependent for transfers with mechanical lift. There were no instructions or directions for staff to describe what other support Resident 77 needed for activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 77 Review of the EHR showed Resident 77 was admitted to the facility on [DATE] with diagnoses to include dementia with psychosis (mental disorder characterized by a disconnection from reality), anxiety and insomnia (inability to sleep). Resident 77 was not able to communicate needs. Review of the EHR showed Resident 77 was placed on isolation on 12/20/2024 for testing positive for COVID-19. Review of the care plan dated 12/20/2024 showed Resident 77 to continue to need isolation for COVID-19. Observations on 03/12/2025 at 9:15 AM showed Resident 77's room to have no signs for isolation. During an interview on 03/13/2025 at 10:45 AM, Staff L, LPN/UM, stated Resident 77's care plan was developed by the infection preventionist nurse and was not updated when the isolation stopped. During an interview on 03/13/2025 at 12:35 PM, Staff B, DNS, stated Resident 77's care plan did not meet expectation. Reference WAC 388-97-1020(2)(c)(d) Resident 30 Review of the EHR showed Resident 30 admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure a safe environment was maintained related to medications at bedside and falls for 3 of 6 sampled residents (Residents 45, 5 and 22) when reviewed for accidents. Failure to ensure fall interventions were in place for Residents 22 and 5 and to assess and care plan self-medication administration for Resident 45 and placed residents at risk for avoidable injuries and a diminished quality of life. <FALLS> Review of facility document titled, Fall Protocols, undated, showed in the event of an actual fall the facility would implement a resident-centered fall prevention plan to reduce the specific risk factor of falls for each resident at risk or with a history of falls. If the falling recurs despite initial interventions, staff will implement additional or different interventions or indicate why the current approach remains relevant. Resident 22 Resident 22 admitted to the facility on [DATE] with diagnoses that included diabetes (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to implement an effective antibiotic stewardship program to promote appropriate use of antibiotics, reduce the risk of unnecessary antibiotic use and decrease the development of adverse side effects and antibiotic resistance for 3 of 5 residents (Residents 418, 419 and 420) when reviewed for antibiotic stewardship. This failure placed residents at risk for potential adverse outcomes associated with the inappropriate and/or unnecessary use of antibiotics. Findings included . Review of the facility policy titled Antibiotic Stewardship Program, undated, showed antibiotic therapy should be based on the following guidelines: (if the infective pathogen is not known) or prophylactic therapy (given to prevent development of an infection) the therapy is prescribed using a narrow spectrum antimicrobial over the shortest duration possible to achieve therapeutic effectiveness, and if the infective agent is known - according to the microbiology results and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure and document that each resident was informed about the benefits and risks of and had the opportunity to receive the influenza and pneumococcal vaccines unless medically contraindicated, refused or was already immunized for 4 of 5 sampled residents (Resident 87, 27, 92 and 78) when reviewed for immunizations. These failures placed the residents at an increased risk of viral infections, lack of knowledge to make an informed decision, and poor clinical outcomes. Findings included . Resident 87 Review of the electronic health record (EHR) showed Resident 87 was admitted on [DATE] with diagnoses of acute respiratory failure, asthma and diabetes. The resident was able to make needs known. Review of the EHR on 03/13/2025 showed no documentation that the resident received education on the risks and benefits of the pneumococcal vaccine and was offered, provided, refused or already received the vaccine. Resident 27 Review of the EHR showed Resident 27…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure and document that each resident was informed about the benefits and risks of and had the opportunity to receive Covid-19 vaccine unless medically contraindicated, refused or was already immunized for 3 of 5 sampled residents (Residents 87, 27, and 92) when reviewed for immunizations. This failure placed the residents at an increased risk of Covid-19 infections, lack of knowledge to make an informed decisions and poor clinical outcomes. Findings included . Resident 87 Review of the electronic health record (EHR) showed Resident 87 was admitted on [DATE] with diagnoses of acute respiratory failure, asthma and diabetes (too much sugar in the blood). The resident was able to make needs known. Review of the EHR on 03/13/2025 showed no documentation that the resident received education on the risks and benefits of the Covid-19 vaccine and was offered, provided, refused or already received the vaccine. Resident 27 Review of the EHR showed Resident 27…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to have psychotropic medication (medications that affect a person's mental state) consents completed prior to receiving medications for 1 of 5 sampled residents (Resident 26) reviewed for unnecessary medication use. This failure placed the resident or their legal representatives at risk for lack of knowledge to make an informed decision regarding the use of the medication, adverse side effects, and a diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 26 readmitted to the facility on [DATE] and was able to make needs known. The quarterly minimum data set assessment (MDS), an assessment tool, dated 01/04/2025, showed Resident 26 had diagnoses of dementia (a group of thinking and social symptoms that interfere with daily functioning), anxiety disorder, and bipolar disorder (episodes of mood swings ranging from depressive lows to manic highs). Review of Resident 26's March 2025 medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to honor resident shower preferences for 1 of 3 sampled residents (Resident 216) reviewed for choices. This failure placed the resident at risk for infection, medical complications, and diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 216 was re-admitted to the facility on [DATE] with diagnoses to include bipolar disorder (disorder associated with mood swings ranging from depressive low to manic highs), heart failure, spinal stenosis (spaces inside the bones of the spine get too small and causes pressure on the nerves) and morbid obesity (disorder that involves having too much body fat). Resident 216 was able to communicate needs. Review of the care plan, initiated 03/01/2025, did not showed instructions or preferences for showers. During an interview on 03/10/2025 at 10:30 AM, Resident 216 stated they did not get a choice about their shower. Resident 216 stated when staff ask to shower them,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation and interview, the facility failed to provide a homelike environment in resident rooms for 2 of 4 hallways (200 and 100 halls) when review for environment. This failure placed residents at risk of decreased mood and a diminished quality of life. Findings included . 200 Hall Observations on 03/10/2025, 03/11/2025, and 03/14/2025 showed the wall behind Resident 65's head of their bed board with torn wallpaper and deep gouges with a small amount of flaking drywall accumulated on the floor. During an interview on 03/10/2025 at 12:53 PM, Resident 65 stated the wall had been in disrepair since they arrived in the room about three weeks ago and staff were aware. 100 Hall Observations of room [ROOM NUMBER] on 03/10/2025, 03/11/2025, and 03/12/2025 showed the wall behind the head of bed A had torn wallpaper and deep gouges. Observations of room [ROOM NUMBER] on 03/10/2025, 03/11/2025, and 03/12/2025 showed the wall behind the head of bed had torn wallpaper and deep gouges. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to complete criminal background check prior to hire for 1 of 5 staff (Staff F) when reviewed for abuse and neglect prevention. This failure placed the residents at risk for abuse and neglect. Findings included . Review of a policy titled, Background Screening Investigations, dated 03/27/2024, showed employees cannot work in positions that involve direct contact with patients until the criminal background check was completed. During an interview and observation on 03/10/2025 at 10:34 AM, Resident 216 stated one nursing assistant was rude and pushed hard on their hip and caused them to scream. As Resident 216 was describing this, the door to the room opened and Staff F, Certified Nursing Assistant (CNA), came in and then left the room. Resident 216 stated that was the rude aide. Observation during day shift on 03/10/2025 and 03/11/2025 showed Staff F was working on the same hallway as Resident 216's room. Review of the employee file on 03/12/2025 showed Staff F, CNA, was hired on 09/05/2024. There was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to identify and report an allegation of abuse for 1 of 2 sampled residents (Resident 216) when reviewed for abuse. This failure placed the resident at risk of further abuse, psychological distress, and diminished quality of life. Finings included . Review of the electronic health record (EHR) showed Resident 216 was re-admitted to the facility on [DATE] with diagnoses to include bipolar disorder (disorder associated with mood swings ranging from depressive low to manic highs), heart failure, spinal stenosis (spaces inside the bones of the spine get too small and causes pressure on the nerves) and morbid obesity (disorder that involves having too much body fat). Resident 216 was able to communicate needs. During an interview on 03/10/2025 at 10:34 AM, Resident 216 stated the night before last there was a certified nursing assistant who was rude to them and during care pushed hard on their hip and made them scream. Resident 216 stated they reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to follow provider's order for 1 of 5 sampled residents (Resident 215) reviewed for professional standard of care and services. This failure placed the resident at risk for avoidable pain, medical complications, and diminished quality of life. Findings included . Review of the electronic health record (EHR) showed Resident 215 was admitted to the facility on [DATE] with diagnoses to include end stage renal disease (kidney failure), spinal stenosis in cervical region (spinal canal in the neck area narrows and compresses the spinal cord and nerves), diabetes (high blood sugar) and urine retention. Resident 215 was able to make needs known. Observation on 03/10/2025 at 10:16AM showed Resident 215 in their room with a cervical (neck) collar device on the nightstand. Observations from 03/10/2025 to 03/14/2025 showed Resident 215 without neck collar. During an interview on 03/12/2025 at 9:28 AM, Resident 215 stated they have not used the neck…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 30 Review of the EHR showed Resident 30 admitted to the facility on [DATE] with diagnoses including cancer of the colon (lower intestines), dementia, and diabetes. The resident was unable to make needs known. During an interview on 03/12/2025 at 9:01 AM, Collateral Contact Z (CCZ), stated Resident 30 did not eat on their own and staff took the tray out without assisting them. CCZ stated staff did not get Resident 30 up out of bed during the day. During an interview and observation on 03/12/2025 at 9:01 AM, CCZ stated Resident 30 needed assistance with meals and to get up out of bed. Resident 30 was observed lying in bed while CCZ assisted them with the morning meal. Observations on 03/12/2025 at 11:08 AM, 1:18 PM, and 3:31 PM showed Resident 30 laid in bed with an absorbent pad under them. Their position was unchanged. Review of Resident 30's care plan initiated 11/16/2024 showed the resident required assistance with eating meals, to get out of bed for meals, and to assist the resident to turn and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 64 Review of the EHR showed Resident 64 admitted to the facility on [DATE] with diagnoses that included disorder of muscle, lymphedema (tissue swelling caused by accumulation of fluid), and difficulty walking. Review of the admission MDS dated [DATE] showed Resident 64 was assessed to have lower extremity impairment of both sides. During an interview on 03/12/2025 at 1:52 PM, Resident 64 stated Staff never do what they're supposed to do here. I'm supposed to get my legs wrapped daily and it doesn't get done. Observations on 03/12/2025 at 9:51 AM and 03/13/2025 at 11:03 AM showed Resident 64's legs were not wrapped. Review of Resident 64's provider's order dated 02/28/2025 showed staff were to apply ACE wraps (elastic bandages) to bilateral extremities one time a day for edema and remove at night per schedule. Review of the March 2025 MAR showed the ACE wraps had not been applied on any days during the month. During an interview on 03/13/2025 at 11:23 AM, Staff T, LPN, stated Resident 64's legs were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 88 Review of the EHR showed Resident 88 admitted to the facility on [DATE] with diagnoses of cognitive communication deficit (when someone has trouble with one or more cognitive processes involved in communication) and diabetes (when the body cannot process sugar effectively). The resident was able to make needs known. Observation and interview on 03/11/2025 at 9:36 AM showed Resident 88 laid in bed. The resident had their left hand resting on their chest with the fingers curled and the skin appeared dry and flakey. Resident 88 attempted to move their fingers on the left hand but was unable and stated I can't open my hand. Review of a therapy discharge note showed Resident 88 was discharged from physical and occupational therapy on 3/10/2025 and showed Restorative Program Established / Trained = Not Indicated at This Time and Functional Maintenance Program Established/Trained = Not Indicated at This Time. During an interview on 03/12/2025 at 9:55 AM, Staff N, Director of Rehabilitation (DOR), stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 82 Review of the EHR showed Resident 82 admitted to the facility on [DATE] with diagnoses of chronic obstructive pulmonary disease (COPD, a chronic lung disease) and congestive heart failure (CHF, when the heart does not pump enough causing fluid buildup). The resident was able to make needs known. Observation on 03/10/2025 at 9:38 AM showed Resident 82 laid in bed. There was a full water pitcher on the overbed table. Observation and interview on 03/11/2025 at 10:22 AM showed Resident 82 laid in bed. There was a full water pitcher, a half empty bottle of soda on the overbed table, and a half drank bottle of water on the bedside table. Resident 82 stated they were aware they were on a fluid restriction and they do not drink the fluids on the meal trays. Review of the EHR showed a provider's order for fluid restriction of 2000 ml per day, for nursing to provide 560 ml per day and dietary to provide 1440 ml per day. Review of the March 2025 medication administration record (MAR) showed Resident 82 received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure enteral nutrition (the delivery of nutrients through a feeding tube directly into the stomach or small intestine) was administered in accordance with provider's orders and professional standards of practice for 1 of 2 sampled residents (Resident 36) when reviewed for enteral nutrition. The facility failed to ensure the amount of enteral formula (liquid food products) Resident 36 received was reconciled with the amount they were ordered to receive. This failure placed the residents at risk for inadequate nutrition, hydration, and other adverse outcomes. Findings included . Review of the electronic health record (EHR) showed Resident 36 admitted to the facility on [DATE] with diagnoses to include diabetes (high blood sugar levels), chronic obstructive pulmonary disease (COPD, blocks airflow making it difficult to breathe), had a feeding tube (a flexible tube used to deliver nutrition and fluids directly into the stomach or small intestine), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 82 Review of the EHR showed Resident 82 admitted to the facility on [DATE] with diagnoses of COPD and CHF. The resident was able to make needs known. Review of the EHR showed a provider order with a start date of 01/31/2025 for oxygen to be provided at three L per minute through a nasal canula every shift for COPD. Observations on 03/10/2025 at 9:51 AM, 03/11/2025 at 1:16 PM, and 03/12/2025 at 10:50 AM showed oxygen being delivered at two L per minute through a nasal canula. During an interview on 03/13/2025 at 9:39 AM, Staff P, LPN, stated they should check each shift if O2 was set correctly, and Resident 82 should be receiving three L per minute. During an interview on 03/13/2025 at 11:18 AM, Staff B, DNS, stated Resident 82 should have been checked once a shift for oxygen needs and they should be receiving the ordered amount. Reference WAC 388-97 -1060 (3)(j)(vi) Resident 5 Review of the EHR showed Resident 5 readmitted to the facility on [DATE] with diagnoses that included diabetes, chronic kidney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide non-pharmacological interventions (health interventions/approaches used instead of medication) for 2 of 11 sampled residents (Residents 26 and 88) when reviewed for unnecessary medications and/or pain management. This failure placed the residents at risk for receiving unnecessary medications, avoidable medication side effects, and a diminished quality of life. Findings included . Resident 26 Review of the electronic health record (EHR) showed Resident 26 readmitted to the facility on [DATE] with diagnoses to include anxiety disorder, high blood pressure, and chronic obstructive pulmonary disease (COPD, blocks airflow making it difficult to breathe). Resident 26 was able to make needs known. Review of the March 2025 medication administration records (MAR) from 03/01/2025 - 03/12/2025 showed an order with a start date of 05/27/2023 for Hydrocodone-Acetaminophen every six hours as needed for moderate to severe pain. Resident 26 was provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview and record review, the facility failed to monitor behaviors related to psychotropic medication (a medication that affects behavior, mood, thoughts and/or perception) use, and/or conduct a psychotropic medication gradual dose reduction for 2 of 5 sampled residents (Residents 22 and 77) reviewed for unnecessary medications. These failures placed residents at risk for adverse side effects, unknown behaviors, medical complications, and diminished quality of life. Findings included . Resident 22 Review of the electronic health record (EHR) showed Resident 22 was admitted to the facility on [DATE] with diagnoses to include diabetes (high blood sugar levels), depression, and was able to make needs known. Review of the provider order dated 01/06/2025 showed Resident 22 was prescribed Duloxetine HCI (an antidepressant medication) once a day for depression. Review of the medication administration records (MAR) dated March 2025 from 03/01/2025 - 03/12/2025 showed Resident 22 was provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure a skin condition was accurately assessed, treated and monitored for 1 of 3 sampled residents (Resident 1) reviewed for quality of care. This failure placed residents at risk for unmet care needs, discomfort, and a decreased quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses including diabetes, chronic osteomyelitis (infection of the bone), high blood pressure, and for rehabilitation and skilled nursing care of wounds including a diabetic foot ulcer. The Minimum Data Set (an assessment tool), dated 09/11/2024, documented Resident 1 was alert and oriented and required assistance with activities of daily living. Review of Resident 1's electronic health record included a Weekly Skin Observation, dated 09/25/2024 at 2:53 PM, that documented, under Other Skin Concerns, pustule/boil on left butt cheek, open wound on right foot, blanchable redness on sacrum, rash/dermatitis in groin area. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-28 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that direct care staffing information was accurate and submitted timely to the Centers for Medicare and Medicaid Services (CMS), for 1 of 1 annual quarters (Quarter 4- October 1, 2023, through December 31, 2023) reviewed for Payroll-Based Journal (PBJ- mandatory reporting of staffing information based on payroll data) submission. This failure effected the accuracy of staffing level data collected by CMS and had the potential to impact resident care and services. Findings included . Review of the Certification and Survey Provider Enhanced Reports (CASPER) PBJ Data Report showed the facility reported data for Quarter 4, 2023 (October 1, 2023, through December 31, 2023), at a level lower than required by mandated staffing levels. In an interview on 10/28/2024 at 4:10 PM, Staff A, Administrator, acknowledged the data submitted for Quarter 4, 2023 was not accurate or timely and additional hours were submitted to State Agency for recalculation of total direct care staffing hours. Staff A stated after recalculation, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review the facility failed to provide necessary care and services to prevent the occurrance of an avoidable pressure ulcer/pressure injury (PU/PI) for 1 of 3 sampled Residents (Resident 1) reviewed for PU/PI. The failure to implement physician ordered (PO) weekly skin observations and adequately evaluate, document, and monitor a newly identified PU/PI placed residents at risk for worsening skin conditions, unmet care needs, and dimished quality of care/quality of life. Findings included Review of the facility's Pressure Injury Prevention and Management policy, revised 05/22/2023, showed the licensed nurses would conduct weekly skin observations and the findings would be documented in the residents medical record. Observations of newly identified PU/PI would be reported to the physician for evaluation/treatment and referred to the designated wound nurse. The evaluation of the PU/PI would include description of the PU/PI including staging of the wound. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observations, interviews and record reviews, the facility failed to ensure physician orders were clarified and treatment was provided according to physician orders for 3 of 5 sampled residents (Residents 1, 4 & 7) reviewed for wound care. This failure placed residents at risk for delayed healing or deterioration of wounds and a diminished quality of life. Findings included . < Resident 4 > Resident 4 was admitted [DATE] with diagnoses including diabetes and spinal stenosis (condition of spine that can put pressure on the bowel and bladder). The Minimum Data Set (MDS), an assessment, dated 06/09/2024, showed Resident 4 was always incontinent. MASD (Moisture Associated Skin Damage) Care Plan, dated 12/27/2022, documented licensed nurses were responsible to carry out physician orders for treatment of the MASD. Physicians Order, dated 03/8/2024, documented Resident 4 was to have Moisture Associated Skin Damage (MASD) at the sacrococcygeal region (portion of spine between lower back and tailbone), cleansed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to identify, report to administrator and investigate an allegation of neglect for 1 of 3 sampled residents (Resident 1) reviewed for abuse and neglect. Failure to report alleged abuse and neglect placed the residents at risk for unidentified abuse, mistreatment, and a diminished quality of life. Findings included . Facility policy, Abuse Investigation and Reporting, dated 10/01/2001, documented all reports of abuse or neglect would be reported and thoroughly nvestigatigated by facility management. Resident 1 was admitted to the facility on [DATE] with multiple diagnoses to include a sacral pressure injury (bedsore on tailbone) and osteomyelitis (bone infection) of the sacrococcygeal region (portion of spine between lower back and tailbone). During an interview on 6/12/2024 at 11:34 AM, Collateral Contact 1 (CC 1) stated that on 2/10/2024, Resident 1 was found in bed with urine-soaked briefs and bedsheets. CC-1 indicated concern that Resident 1 had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interviews and record review, facility failed to provide care and treatment according to professional standards to prevent development or deterioration of pressure injuries for 2 of 5 residents (Residents 1 & 2) reviewed for pressure injury prevention when it did not develop, revise and implement individualized care planned interventions for incontinence care, positioning and behaviors. This failure placed residents at risk for new or worsening pressure injuries and a diminished quality of life. Findings included . The 2019 National Pressure Injury Advisory Panel (NPIAP) guidance, Prevention and Treatment of Pressure Ulcers/Injuries: Quick Reference Guide, documented wounds should be protected from contamination by urine by cleansing the skin promptly after each episode of incontinence. Facility Policy, Pressure Injury Prevention and Management, dated 10/01/2021, documented that a resident-centered (individualized) care plan would be developed and implemented by the interdisciplinary team…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 22 Resident 22 admitted to the facility on [DATE] with diagnosis of chronic obstructive pulmonary disease (COPD, a long-term lung disease). Observation on 05/20/2024 at 10:22 AM showed Resident 22 laid in bed with long facial hair and their hair appeared oily. During an interview on 05/20/2024 at 2:30 PM, Collateral Contact 1 stated Resident 22 had not been getting enough showers or being shaven. During an interview on 05/22/2024 at 8:54 AM, Staff F, CNA, stated they had assisted Resident 22 with bathing and that the resident wanted to be shaved but would rather a male caregiver do it. During an interview on 05/22/2024 at 8:50 AM, Staff G, CNA/Bath Aid, stated residents should receive at least two showers/bed baths a week and they should be shaved if needed at that time. Review of Resident 22's shower/bathing documentation showed the resident had received four bed baths in the prior 30 days and no showers. During an interview on 05/22/2024 at 10:49 AM, Staff B, Director of Nursing Services, stated it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to provide oxygen therapy per provider orders and/or ensure oxygen tubing was dated and regularly changed for 2 of 2 sampled residents (Residents 41 and 22) reviewed for respiratory care. These failures placed residents at risk for unmet care needs, medical complications, and a diminished quality of life. Findings included . Resident 41 Resident 41 admitted to the facility on [DATE] with multiple diagnoses to include chronic obstructive pulmonary disease (COPD, causes restricted airflow and breathing problems) and cancer (a disease in which abnormal cells divide uncontrollably and destroy body tissue) in part of the lung (organ to help one breath) or bronchus (passageway into the lungs). Observations on 05/20/2024, 05/21/2024, and 05/22/2024 showed Resident 41 had an oxygen machine with a prefilled humidifier container (used to humidify the oxygen) at the bedside set to deliver four liters per minute of oxygen to the resident through an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to act on and/or consistently follow the consultant pharmacist's medication regimen review (MRR) recommendations in a timely manner for 3 of 5 sampled residents (Resident 20, 22, and 11) reviewed for unnecessary medication use. These failures placed the residents at risk for experiencing adverse side effects, medical complications, and a decreased quality of life. Findings included . Resident 20 Resident 20 admitted to the facility on [DATE] with diagnoses to include coronary artery disease (damage or disease in the heart's major blood vessels) and Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors). Review of Resident 20's pharmacist recommendation dated 01/25/2024 showed a recommendation that if indicated and congruent with goals of therapy, consider starting Eliquis (blood thinner) medication after obtaining a weight and if weight was greater than 60 kilograms (kg) start 5 milligrams (mg)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to ensure freedom from unnecessary medications for 3 of 7 sampled residents (Residents 20, 22, and 154) when reviewed for unnecessary medications and/or anticoagulant (blood thinner) medication use. The facility failed to monitor Resident 20's blood pressure (BP) and heart rate/pulse and follow parameters prior to giving medications; failed to ensure Residents 20 and 22 were provided non-pharmacological (NPI, non-medication) interventions prior to the use of as needed (PRN) pain medications; and monitor Resident 154's blood thinner medication side effects. These failures placed residents at risk of taking unnecessary medications, avoidable medication side effects, and a diminished quality of life. Findings included . Resident 20 Resident 20 admitted to the facility on [DATE] with diagnoses to include coronary artery disease (damage or disease in the heart's major blood vessels), high blood pressure (the pressure of circulating blood against the walls of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0790 — failed to provide dental care — patternProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide dental services for 2 of 3 sampled residents (Resident 33 and 204) reviewed for dental services. This failure placed the resident at risk of difficulty eating, unmet needs and a diminished quality of life. Findings included . Resident 33 Observation and interview on 05/20/2024 at 10:12 AM showed Resident 33 had a small plastic denture cup on a bedside table that contained one upper denture. Resident 33 stated that they could not wear it because they were too loose and they needed denture adhesive to secure them better but was not provided any during their stay at the facility. Review of Resident 33's focus care plan dated 11/06/2023 showed the resident had oral/dental health problems related to poor repair and the resident had full top dentures. Interventions included for staff to monitor, document and report, when necessary, any signs or symptoms of oral dental problems that needed attention. Staff were required to provide mouth care as per activities of daily living (ADLs) personal hygiene.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to follow therapeutic diets for 3 of 5 sampled residents (Residents 153, 79, and 92) when reviewed for kitchen. This failure placed residents at risk of choking, increased blood pressure, avoidable injury, and a diminished quality of life. Findings included . Resident 153 Review of Resident 153's electronic health record (EHR) showed they admitted on [DATE], had a diagnosis of dysphagia (problems with using the mouth, lips and tongue to control food or liquid) and had a diet order for soft and bite sized food. Observation and interview on 05/22/2024 at 11:48 AM showed Staff Q, Certified Nursing Aid (CNA), served a whole hamburger to Resident 153. Staff Q stated Resident 153 was served a whole hamburger, Resident 153's tray card showed to serve soft and bite sized foods, and that a whole hamburger was soft and bite sized. Resident 92 Review of Resident 92's EHR showed they admitted on [DATE], had a diagnosis of dysphagia and had a diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure an effective infection prevention and control program was in place to prevent the transmission of communicable diseases and infections by completing the collection and analyzation of infection control data, identifying trends, and completing follow-up activities in response to those trends for 4 of 4 months (January, February, March, and April 2024) when reviewed for infection control. The facility failed to ensure the laundry/linen storage room had defined separation between dirty/contaminated waste and clean linen. These failures placed residents and staff at risk for communicable diseases and infections, poor clinical outcomes, cross-contamination, and a decreased quality of life. Findings included . <Tracking and Trending> Review of the facility policy titled Infection Control Program, revised 10/24/2022, showed the infection preventionist was responsible for gathering and interpreting surveillance data. The data collection and recording included identification of the pathogens (a microorganism that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to resolve grievances brought forward by the resident council (RC) for 2 of 3 months (March and April 2024) when reviewed for resident council. This failure placed the residents at risk of not having group grievances resolved, reduced capacity to provide input to the facility, and a diminished quality of life. Findings included . During an interview on 05/22/2024 at 10:20 AM, the RC stated Staff P, Director of Activities, recorded the RC grievances at each meeting, but the RC did not receive a response back. The RC stated that occasionally a department head would come to RC to respond to a grievance, but this was not routine. Review of RC minutes, dated March 2024, showed grievances related to medical equipment stored on hallways, healthy options in the vending machine, staff use of walkie talkies, meat on no meat days, staff attending RC, and meals not served at scheduled times. Review of the grievance log, dated March 2024, showed one grievance generated from the RC, which was related to meals not served at scheduled times.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview, observation, and record review, the facility failed to report to the administrator and investigate an allegation of abuse for 1 of 2 sampled residents (Resident 19) reviewed for abuse and neglect. Failure to report alleged abuse and neglect placed the residents at risk for unidentified abuse, mistreatment, and a diminished quality of life. Findings included . Resident 19 was admitted to the facility on [DATE] with multiple diagnoses to include high blood pressure, right lower leg fracture, depression, and asthma. Resident 19 was cognitively intact. During an interview on 05/20/2024 at 10:27 AM, Resident 19 stated a couple of days ago a woman came into their room and threw ice water on them. Resident 19 stated they reported it to facility staff. Review of a progress note, dated 05/18/2024, showed Resident 19 was banging on the wall and the resident from the next room came to Resident 19's room. Review showed that there was a verbal altercation between Resident 19 and this resident. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards for 1 of 21 sampled residents (Resident 154) reviewed for monitoring. Failure to ensure clinical symptoms for congestive heart failure were monitored and addressed and failure to monitor for adverse side effects of an anticoagulant (AG, blood thinning medication) placed the resident at risk for decreased comfort, poor clinical outcomes, and a diminished quality of life. Findings included . Review of Resident 154's electronic health record (EHR) showed the resident admitted on [DATE] with a diagnoses of congestive heart failure and kidney disease and was receiving an AG medication daily to prevent blood clots. Review of the admission orders, dated 05/13/2024, showed to notify the primary clinician for new onset or worsening lower extremity edema (leg swelling), nighttime dyspnea (difficulty breathing), and to monitor for bleeding. Observation and interview on 05/20/2024 at 11:23 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure hearing aids were implemented and/or provided the necessary auditory (hearing) services in a timely manner for 1 of 3 sampled residents (Resident 33) reviewed for communication/sensory. This failure placed the resident at risk for diminished independence with activities of daily living, unmet needs, and a diminished quality of life. Findings included . Resident 33 was admitted to the facility in October 2023. The minimum data set (MDS), a required assessment tool, dated 05/17/2024, showed the resident had moderate difficulty hearing. Review of Resident 33's inventory list showed the resident had hearing aids documented within their possession upon admission in October 2023. Observation and interview on 05/20/2024 at 10:12 AM showed Resident 33 laid in bed without hearing devices in place. When speaking towards Resident 33, the resident responded by yelling, What? What? loudly while leaning forward and angling their ear toward the communication. Resident 33 stated they had hearing aids but did not know…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a thorough investigation on an unwitnessed fall for 1 of 3 residents (Resident 1) reviewed for accidents and/or incidents. This failure placed all residents at risk for inadequate interventions, recurrent falls, and a diminished quality of life. Findings included . Resident 1 was admitted to the facility on [DATE] for rehabilitation after hospitalization for a fall at home. Review of the admission Minimum Data Set (MDS, a required assessment tool), dated 11/23/2023 showed that Resident 1 admitted to the facility with multiple diagnoses, had impaired cognition, and required staff assistance with activities of daily living. Review of a Fall assessment dated [DATE] at 3:47 PM documented Resident 1 was at high risk for falling. The facility's Fall Management Guideline, dated 05/10/2023, documented facility staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling, and to try…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-05-23 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to consistently reconcile controlled medications in 3 of 3 medication carts (Medication Carts 400, 100, and 300) reviewed for medication storage. This failure placed residents at risk for misappropriation of their medications and the facility at risk for diversion of controlled medications. Findings included . Observation and interview on 05/22/2024 at 3:18 PM showed the 400-hall medication cart's-controlled substance books number II and III/IV signed shift audit records pages dated May 2024 had no signatures to show the count was reconciled by the nurses at change of shift on 05/22/2024. Staff L, Registered Nurse/Agency Staff (RN/AS), stated they had counted the scheduled medications with the off going nurse at change of shift; however, both had not signed the books and should have. Staff L stated there were several dates missing documentation in the May 2024 shift audit records in both books and there should not have been. Observation and interview on 05/23/2024 at 7:50 AM showed the 100-hall medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-05-23 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide written notification of the reason for transfer/discharge to the hospital to the resident or responsible party for 2 of 3 sampled residents (Residents 7 and 69) reviewed for Hospitalization. This failure placed the residents at risk for diminished protection from being inappropriately discharged . Findings included . Resident 7 Resident 7 admitted to the facility on [DATE] with a recent readmission on [DATE] with multiple diagnoses to include a stroke (lack of blood flow to part of the brain). The discharge minimum data set (MDS), a required assessment tool, dated 05/11/2024, showed Resident 7 was able to make their needs known. Review of Resident 7's MDS tracking record showed Resident 7 discharged to the hospital on [DATE] with return anticipated and readmitted to the facility on [DATE]. Review of Resident 7's electronic health record (EHR) showed no documentation that a written notice of transfer/discharge was provided to Resident 7 and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-05-23 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on interview and record review, the facility failed to provide a bed hold notice in writing at the time of transfer to the hospital or within 24 hours of transfer to the hospital for 2 of 3 sampled residents (Residents 7 and 69) reviewed for hospitalization. This failure placed the residents at risk for lack of knowledge regarding the right to hold their bed while they were at the hospital and diminished quality of life. Findings included . Resident 7 Resident 7 admitted to the facility on [DATE] with a recent readmission on [DATE] with multiple diagnoses to include a stroke (lack of blood flow to part of the brain). The discharge minimum data set (MDS), a required assessment tool, dated 05/11/2024, showed Resident 7 was able to make their needs known. Review of Resident 7's MDS tracking record showed Resident 7 discharged to the hospital on [DATE] with return anticipated and readmitted to the facility on [DATE]. Review of Resident 7's electronic health record (EHR) showed no documentation that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$30,240 in federal fines across 1 penalty.
- $30,240 — penalty dated 2026-03-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 2.0 | +1.0 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 42 homes this chain runs (chain average 1.8★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WASH 6 SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/08/2023 |
| IDELS, SHIMON | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
| SCHWARTZ, STEVEN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
| GIG HARBOR SNF OPERATIONS MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505289. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.