Mountain View Care Center
107 Miller Drive, Ripley, WV 25271 · For profit - Corporation · 120 certified beds · (304) 633-4732 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $34,496 in federal fines (most recent 2025-02-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.0% | 14.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.0% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.1% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 56.0% | 7.6% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.8% | 4.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 10.1% | 15.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.1% | 27.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.3% | 97.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.7% | 22.1% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.8% | 13.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 83.7% | 79.4% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 20.9% | 22.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.8% | 11.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.08 | 1.80 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.01 | 1.84 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 63 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2025Q4 — more than 27% of the 13,714 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.0%CMS range 28.6–48.9 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 8.1–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 13.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 3.9–13.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.90 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 107.7 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.03 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.53 hrs/resident/day on weekends vs 3.18 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.61 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
80 citations, most serious first. The 11 most serious are shown; the remaining 69 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-02-26 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, resident interview, and staff interview, the facility failed to provide each resident with a nourishing diet in a form prepared to meet their individual needs. This failed practice created an immediate jeopardy sitaution. There was an immediate risk of choking for residents who were supposed to be served mechanical soft diets. This immediate jeopardy situation had the potentail to affect more than an isolated number of residents. Resident identifiers: #86, #42, #36, #48, #19, #57, #53, #16, #60, #75 and #7. Facility census: 106. Findings included: a) During lunch pass, on 02/16/25 at 11:55 AM, Resident #86, #42, #36, and #48 with physician-ordered mechanical soft diets were noted to have whole meatballs and whole penne pasta. These These residents were consuming the meatballs and pasta. On 02/16/25 at 11:55 AM, [NAME] #74 said They (the meatballs) are whole today, but they are cutting them (the meatballs) for them (the residents) now. The residents had plastic utensils due to a broken dishwasher and were observed having difficulty cutting their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interviews, the facility failed to provide a safe, clean, comfortable, and homelike environment for two (2) of 58 resident rooms, and the main dining room, observed during the long-term care survey process. Dining room doors in disrepair. Rooms #209 and #210 were in disrepair. Resident Identifiers: #52, 65, 48 and 28. Facility Census: 109. Findings include: a) Hill Valley Healthcare policy titled Homelike Environment states: Residents will be provided with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible. Environment: refers to any environment in the facility that is frequented by residents, including (but not limited to) the residents rooms, bathrooms, hallways, dining areas, lobby, outdoor patios, therapy areas and activity areas. Homelike Environment: is one that de-emphasizes the institutional character of the setting, to the extent possible, and allows the residents to use those personal belongings that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-10 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and resident interviews, the facility failed to ensure residents knew how to file a grievance, including anonymously if desired, and failed to adequately resolve resident grievances. This deficient practice was confirmed during the Resident Council Meeting and was a random opportunity for discovery. This had the potential to affect more than a limited number of residents during the Long-Term Care Survey Process. Resident identifiers: #128, #55, #38, #129, #130, #63, #33. Facility census:109. Findings Include: a) Resident Council Meeting During the Resident Council Meeting on 06/02/26 at 2:10 PM, the Resident Council agreed that they did not know how to file a grievance in writing or anonymously. Resident #88 pointed at the wall and stated, They put that box up over there today and I guess that is what that is for, but there aren't any forms in it. During an interview on 06/02/26 at 12:55 PM, the Licensed Social Worker (LSW) #100 stated, They keep the forms behind the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident and staff interviews, the facility failed to correctly interpret the results of abuse allegation investigations and prevent further potential abuse while an investigation was in progress. This was true for five (5) of six (6) residents sampled for abuse during the Long-Term Care survey process. Facility census: 109. Resident identifiers: #21, #8, #49, #74, and #70. a) Resident #21, #8, #49 A policy titled, Abuse reads, in the event of an allegation or observation of abuse, the facility will immediately assess the resident, notify the physician and resident representative, and protect the resident and other residents from further harm or incident. In a nurse note dated 02/17/26 at 5:58 PM it is documented, It was reported to this nurse that resident 94036643 and resident 94036696 was sitting in the hallway holding hands and resident 94036643 had resident 94036696 hands in between resident 94036643 legs. Resident's were separated and resident 94036643 was put on [one-on-one] 1:1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-10 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to notify the resident in writing of the reason for the transfer to the hospital and send a copy of the notice to the ombudsman. This deficient practice had the potential to affect three (3) of three (3) residents reviewed for the care area of hospitalization. Resident Identifiers: #2, #11, and #9. Facility Census: 109. Findings included: a) Policy Review The facility's policy titled, Transfer or Discharge, Preparing a Resident for, with original date 10/01/21, gave no guidance regarding a discharge or transfer form. However, the policy stated the business office or social services were responsible for informing the resident or the resident representative of readmission appeal rights. b) Resident #2 Review of Resident #2's electronic health record showed the resident was transferred to the hospital on [DATE] due to abnormal vital signs. The resident's electronic health record showed no documentation of a transfer notice giving information regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, record review, observation and staff interview the facility failed to develop and or implement the care plan for three (3) of sampled residents reviewed during the long term care survey process. For Resident #77 they failed to develop a care related to his feelings of being abandoned by his girlfriend. For Resident #6 they failed to implement her care plan related to her wheelchair cushion. Finally for Resident #98 they did not develop his care plan related to his discharge goals and preferences. Resident Identifiers: #77, #6, and #98. Facility Census: 109. a) Resident #77 During an interview with Resident #77 on 06/01/26 at 12:42 pm he stated his family abandoned him. Mostly his fiancee, with whom he lived. He stated, I have anxiety and depression and this is part of the reason I feel like that. A review of the resident's care plan showed no mention of the resident's feelings of being abandoned by his fiancee. During an interview with Social Worker #100 on the afternoon of 06/09/26 she confirmed she was aware the resident's relationship ended with his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interviews, and resident interviews, the facility failed to include incapacitated residents in care plan meetings, and failed to revise care plans regarding tube feeding and transfer status. This deficient practice was found true for (3) three of 35 residents reviewed for care plan accuracy during the Long-Term Care Survey Process. Resident identifiers: #11, #4, and #6. Facility Census: 109. a) Resident #6 A review of Resident #6's care plan found the following: Focus Statement: MAINTENANCE: (First and Last Name of Resident #6) is a long-term care resident and requires assistance with their ADL's related to chronic health conditions, muscle weakness, COPD, difficulty in walking, lack of coordination. Date Initiated: 12/14/2024 Goal: (First Name of Resident #6) will maintain her current level of function as able through review period Date Initiated: 12/14/24 Revision on: 05/28/26 Target Date: 09/02/26. Interventions Included: TRANSFERS: Hoyer lift for all transfers x 2 staff Date Initiated: 12/14/2024. -- Wheeled [NAME] for ambulation and transfers date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interviews, and staff interviews, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice. This deficient practice affected four (4) residents reviewed in the long-term care survey sample. Resident Identifiers: #1, #76, #6, and #116. Facility census: 109. Findings included: a) Resident #116A policy titled, Social Services-Transportation, read as follows: our facility shall help arrange transportation for residents as needed.According to the hospital discharge orders for Resident #116 from 07/04/26, a follow up was scheduled with the Congestive Heart Failure (CHF) Clinic on 07/14/26 at 1:40 PM and a follow up was recommended with Nephrology, (name of physician) in one to two (1-2) weeks from hospital discharge.A review of the transportation schedule for July 2025 does not show either appointment. The facility was unable to produce evidence that they had provided transportation to scheduled appointments or that the resident attended those appointments.In an interview with Corporate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-10 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interviews, and staff interviews, the facility failed to provide Dialysis services in accordance with professional standards of practice. Resident #1 did not receive dinner meals when returning from Dialyses. Resident #6 did not receive timely transportation back from Dialyses. This failed practice was found true for (2) two of (2) two residents reviewed for Dialysis services during the Long-Term Care Survey Process. Resident identifier: #1. Facility Census: 109. Findings include: a) Resident #1 During the initial interview on 06/01/2026 at 12:15 PM, Resident #1 stated, I go to dialysis three times a week. Two of those days are in the evening. They don't always save my dinner. Sometimes I just have to eat something I have in my room. I do not know why they can't just put it in the fridge and then heat it up. A record review on 06/03/26 at 1:42 PM, revealed an order for Resident #1 that reads as follows:Dialysis at (Local Dialysis center named) Q Monday and Friday; have ready for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-10 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, record review and staff interview the facility failed to ensure each resident was provided with medically related social services. The facility failed to correctly interpret the results of abuse investigations. They failed to report all allegations of abuse in the required time frames. The facility failed to ensure residents knew how to file grievances and could do so anonymously. In addition they failed to ensure grievances were resolved timely once filed. The facility also failed to complete accurate social service assessments and trauma screens. They failed to provide discharge planning to short term care residents. They also failed to ensure all residents were invited to participate in their care plan meetings. They failed to ensure resident was afforded the right to formulate their own advance directives and to have those directives honored. They failed to ensure each resident was afforded the right to have their medical record remained private and confidential.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure an account of all controlled drugs was maintained and periodically reconciled. The facility failed to ensure the controlled substance count was signed by the on-going and off-going nurses performing the count. The facility also failed to identify and investigate a possible drug diversion for Resident #98. These findings were random opportunities for discovery. Resident Identifier: #98. Facility Census: 109. Findings included: a) Controlled substance counts The facility's policy titled, Controlled Substances, with effective date September 2018 and revision date August 2020, stated that an accurate inventory of all controlled medications would be maintained at all times. However, no specific information regarding counting the medications was given in the policy. On 06/03/2026 at 7:30 AM, the B hallway medication cart was inspected with Licensed Practical Nurse (LPN) #103 in attendance. LPN #103 stated the number of controlled substance cards were counted whenever the medication nurse left and a new medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 69 citations
- Potential for harm · E2026-06-10 · tag F0800 — patternProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interviews, the facility failed to provide each resident with a nourishing, palatable, well-balanced diet that meets their daily nutritional and special dietary needs, taking into consideration each resident's preferences. This deficient practice was found during the dining observation. This deficient practice has the potential to affect more than a limited number of residents. Resident identifier: #13, #23, #68 and #89 . Facility census: 109. Findings included: a) Resident #13 On 06/01/26 at 12:35 PM during the lunch meal service, Resident #13 received her lunch and did not receive a nutritious pudding, as stated on her tray ticket. I asked the Business Office Manager (BOM) if Resident #13 received the nutritious pudding, and she stated she does not have it and I will go get it. Physicians order dated 02/04/26, for Nutritional Supplement in the afternoon, fortified pudding with lunch, 4oz serving. b) Resident #23 On 06/01/26 at 12:40 PM during the lunch meal service, Resident #23 received her lunch and did not receive her mandarin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interviews and staff interviews, the facility failed to ensure all food was temped before leaving the kitchen, to ensure safe food temperatures to prevent foodborne illness and an appetizing temperature of the food. The facility failed to ensure hot foods were served hot and cold foods were served cold. This failed practice was true for one (1) of one (1) meal tray tested throughout the survey process. This failed practice had the potential to affect more than a limited number residents. Resident identifier: #49, 12, 89, 44 and 65. Facility census: 109 Findings include: a) Policy #ADM-015-Food Temperature Control states: Policy: All foods shall be cooked, held, and served at safe temperatures to prevent foodborne illness. Purpose: To ensure compliance with FDA Food Code and CMS F812 standards Procedure:Hot foods > 135 degrees F; cold foods < 41 degrees F. Food temperatures will be taken once cooked, before, during and after service. Thermometers shall be calibrated daily and sanitized after use. Corrective action will be taken immediately for any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to store, prepare, distribute and serve food in accordance with professional food safety standards. Additionally, the facility failed to follow proper sanitation practices for the kitchen and the food preparation equipment. This practice had the potential to affect more than a limited number of residents. Facility census: 109Findings include: a) Policy #ADM - 077 - Label and Dating Requirements states: Policy: All prepared, opened, or repackaged foods shall be labeled and dated to ensure proper rotation and safety. Purpose: To prevent spoilage and maintain compliance with sanitation standards. Procedure: Each container must be labeled with product name, preparation or open date, and discard date. b) Policy #ADM - 018 - Equipment Cleaning and Maintenance states: Policy: All dietary equipment shall be maintained in good repair and kept in a clean, sanitary condition at all times. Purpose: To ensure food is prepared and served safely and that equipment operates efficiently in accordance with CMS F812. Procedure: Equipment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to store and dispose of garbage and refuse properly. The lids for the trash cans located in the kitchen and the dish room were not on during two different observations of the kitchen during the survey process. This failed practice has the potential to affect more than a limited number of residents at the facility. Facility census: 109. Findings include: a) Policy #ADM -300 - Garbage and Waste Disposal states: Policy: All garbage and food waste shall be handled and disposed of safely and frequently to maintain sanitation and odor control. Purpose: To prevent pest attraction, odor buildup, and contamination in food-service areas. Procedure:Keep the lids closed at all times and when not in use.Clean and sanitize garbage cans daily, including exterior surfaces.b) The Initial walkthrough of the kitchen took place on 06/01/26 at 11:00 AM The Director of Dining Services (DDS) accompanied this surveyor and verified the findings to be true. There was no lid on the trash can located beside the handwashing sink. I asked The DDS if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure medical records were complete and accurate. This deficient practice had the potential to affect nine (9) of 35 residents reviewed in the long-term care survey sample. Resident Identifiers: #11, #12, #98, #94, #77, #76, #20 and #6. Facility census: 109. Findings included: a) Resident #11 Review of Resident #11's physician's orders showed an order written on 04/07/26 for gabapentin oral capsule, 100 milligrams (mg), give one (1) capsule by mouth every eight (8) hours related to neurocognitive disorder with Lewy bodies. Gabapentin (Neurontin) is a medication typically used to prevent seizures or to treat nerve pain. A physician's progress note written on 04/07/26 stated, Seen today at the request of the resident to discuss escalating pain control with gabapentin. On 06/08/2026 at 1:07 PM, Corporate Nurse #131 confirmed the indication given for the gabapentin order for Resident #11 was incorrect. Corporate Nurse #11 stated gabapentin was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interviews and resident interviews the facility failed to treat each resident with respect and dignity by not recognizing their individuality. This failed practice was found true for (2) two of (3) three residents reviewed for dignity during the Long-Term Care Survey. Resident identifiers: #88 and #101. Facility census: 109. Findings Include: a) Resident #88 During an interview on 06/02/26 at 3:10 PM, Resident #88, who has a Brief Interview for Mental Status (BIMS) score of 15 stated, Last night an agency CNA came into my room at 1:00 in the morning and woke me up and said she needed to put my name on my personal stuff. I told her no and to get out. That is ridiculous. I think she went into other rooms and did the same thing. b) Resident #101 During an interview on 06/02/26 at 3:20 PM, Resident #101, who has a BIMS score of 12 stated, A CNA came in my room last night about 2 in the morning and wanted to put my name on some stuff. She said she had to go get something but then didn't come back. Do they have to do that at 2 in the morning? c) Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, observation, staff interview and resident interview, the facility failed to ensure a resident's call light was within reach. This was a random opportunity for discovery. Resident Identifier: #52. Facility Census: 109. Findings include:a) Resident #52 The Hill Valley Healthcare policy titled Answering the Call Light states under general guidelines: 5. When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. On 06/01/26 at 3:47 PM, this surveyor interviewed Resident #52. The only concern she had was that she could not find her call light. She stated, I tried to find it earlier. This surveyor found the call light behind her pillow and pressed the button. At 3:49 PM Certified Nurse Aide (CNA) #82 entered the room and asked Resident #52 if she needed anything? I told CNA #82 that I was the one who pushed the call light and asked her if the call light was within Resident #52's reach? CNA #82 stated, It was not within her reach and I will fix it.
- Potential for harm · Dcited before2026-06-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure all residents were afforded the opportunity to formulate their own advance directive and to have their wishes honored after an advance directive is formulated. This was true for two (2) of seven (7) residents reviewed for the care area of advance directives during the long term care survey process. Resident identifiers: #11 and #124. Facility Census: 109. a) Resident #11 A review of Resident #11's medical record on the morning of [DATE] found a physician determination of capacity completed by Resident #11's attending physician on [DATE]. This form indicated Resident #11 had capacity to make medical decisions. This was the most recent capacity form located in Resident #11's medical record. Further review of the medical record found a Physician Order for Scope of Treatment (POST) form dated [DATE]. The medical record revealed Resident #11 was admitted to the facility on 11/22. This POST form was the most recent in the resident's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, family interview and staff interview the facility failed ensure Resident #63 maintained privacy of her medical record. The facility sent excerpts from the residents medical record to an out of state facility without the permission of the healthcare decision maker. This was true for one (1) of one (1) residents reviewed for the care area of privacy during the long term care survey process. Resident Identifier: 63. Facility Census: 109. a) Resident #63 On 06/02/26 at 8:28 am an interview with the Medical Power of Attorney (MPOA) for Resident #63 revealed that the facility sent excerpts of the medical record to another facility without the MPOA's permission. She stated, Things are better now but they did do that last year. A review of Resident #63's medical record found the following Social Service Progress note: -- Not Dated 05/07/25 ar 9:23 AM read as follows: (Name of out of state faiclity) contacted social services with an inquire of additional notes. 7 days of notes sent per request. Awaiting response. --Note dated 05/07/25 at 12:08 pm read as follows: SS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and resident and staff interviews, the facility failed to ensure Resident #49 was free from abuse. This was true for one (1) of five (5) residents sampled for abuse during the Long-Term Care survey process. Census: 109 Resident identifier: #49a) Resident #49 A policy titled Resident-To-Resident Altercations defines abuse as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse. During an interview with Resident #49 on 06/03/26 at 3:40PM, she stated she was yelled at and called names over a man and it made me feel degraded. Upon further investigation, a nursing note dated 02/17/26 at 6:27 PM revealed, It was reported to this nurse that resident 94036643 verbally threatened to kick resident 94036540's but. Resident 94036540 reported that she didn't want resident 94036643 to kick her but. Resident 94036643 put on 1:1 [one-on-one]. PCP [primary care physician] and RP [responsible party] notified. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to implement their Abuse Investigation and Reporting policy. The policy indicated all allegations of abuse will be reported to required state agencies within two (2) hours of the incident. This was true for one (1) of nine (9) residents reviewed for the care area of abuse during the long term care survey process. Resident Identifier: #74 Facility Census: 109. Findings Included: a) Resident #74 A review of the facilities Abuse Investigation and Reporting policy found the following under the heading Reporting: . 2. An alleged violation of abuse, neglect, exploitation, or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported immediately, but not later than: a. Two (2) hours if the alleged violation involves abuse OR has resulted in serious bodily injury A review of a reportable incident dated 01/19/26 involving alleged victim Resident #74 (female) and alleged perpertrator Resident #97 (male). Under the section what was reported the following was wrote: (First and Last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to ensure all allegations of abuse are reported to required state agencies within two hours of the alleged incident. This was true for one (1) of nine (9) residents reviewed for the care area of abuse during the long term care process, Resident Identifiers:#74. Facility Census: 109. Findings Included: a) Resident #74 A review of a reportable incident dated 01/19/26 involving alleged victim Resident #74 and alleged perpertrator Resident #97. Under the section what was reported the following was wrote: (First and Last name of Resident #74) was sitting by nurses station (First name of Resident #97) he rolled by and reached between (First name of Resident #74's) legs and (First name of Resident #74) smacked his hands away CNA redirected the residents. The date and time of the incident was listed as 01/19/26 at 1:12 PM. Further review of the reportable incident found the report was faxed to the state agency at 5:49 PM on 01/19/26 which was four (4) hours and 37 minutes after the time of the incident. An interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, record review and staff interview the facility failed to ensure Resident #77 received timely and adequate discharge planning when he indicated to facility staff it was his desire to return to the community. This was a random opportunity for discovery and was true for Resident #77. Resident Identifier: #77. Facility Census: 109. a) Resident #77 During an interview with Resident #77 in the afternoon of 06/01/26 he stated, I want to go home but I lived with my fiance and she don't want me there so I don't know what I will do. Resident #77 was admitted to the facility on [DATE]. A review of Resident #77's record found only one capacity statement which was completed on 04/07/26 which indicated the resident has capacity to make medical decisions. A review of Resident #77's Minimum Data Set with an Assessment Reference Date (ARD) of 03/02/26. Found Section Q. Was completed by interviewing the residents family and was coded to indicate the resident did not wish to return to the community and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to identify all mental disorders for Resident #99 on the Pre-admission Screening and Resident Review (PASSAR). This was true for one (1) of two (2) residents sampled for PASSAR during the Long-Term Care Survey Process. Census: 109 Resident identifier: #99Findings included: a) Resident #99 The diagnosis list for Resident #99 includes bipolar disorder on admission, however, bipolar disorder is not included on the PASARR.In an interview with Social Services #100 at 1:15 PM on 06/03/26, it was confirmed that Resident #99 had bipolar disorder on admission but it was not included on the PASARR.
- Potential for harm · D2026-06-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff interview the facility failed to ensure a resident who is unable to perform their own activities of daily living is provided assistance with completing them. This was true for one (1) of residents reviewed for the care area of Activities of Daily living during the long term care survey process. Resident Identifier: #20. Facility Census: 109. Findings Included: a) Resident #20 A review of Resident #20's medical record found that she was scheduled to receive a shower and/or bed bath on Mondays and Thursdays on day shift. Resident identified she preferred to take a bed bath instead of a shower. A review of the bathing report from 03/09/26 through 06/09/26 found the following time frames when Resident #20 did not recieve her baths as required: 04/15/26 to 04/22/26 a total of seven (7) days between baths. 05/01/26 to 05/10/26 a total of nine (9) days between baths. An interview with Nurse Consultant #134 on the afternoon of 06/09/26 confirmed the above findings. She agreed that she should have received a bath or a refusal should have been documented, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, record review, and staff interviews, the facility failed to ensure Resident #7 received glasses to maintain vision ability, furthermore, the facility failed to make payment for Resident #6's glasses in a timely manner to make sure she received them. This was true for two (2) of two (2) residents sampled for vision. Census: 109. Resident identifiers: #7, #6. a) Resident #7 On initial interview on 06/01/26 at 1:00PM, Resident #7 stated he went to the eye doctor a month or so ago, but never got his glasses. In an interview with Social Services #100 at 11:55 AM on 06/02/26, she stated, I don't know anything about it. As far as I know, they [Resident's glasses] could be sitting at that doctor's office. At 12:00 PM on 06/02/26, the Director of Nursing (DON) stated she did not know anything about new glasses, but she would check into everything. The facility produced one page of the visit note from the eye doctor visit on 03/06/26 which did not show any follow up information. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview the facility failed to ensure a resident with pressure ulcers receives necessary treatment and services to promote healing, and prevent new ulcers from developing by not removing the equipment that caused the pressure ulcer. This failed practice was found true for (1) one of (2) two residents reviewed for pressure ulcers during the Long-Term Care Survey Process. Resident identifier #12. Facility Census 109.Findings Include:a) Resident #12During the initial interview on 06/01/26 at 2:15 PM, Resident #12 stated, I have sores on my left and one on my butt. I think they take good care of them. The one on my left foot comes from this trapeze bar base. They were supposed to take it out but have not done it yet.The observation showed that the trapeze bar was in place. It was on a metal stand that came approximately halfway down each side of the bed.An observation on 06/02/26 at 3:35 PM, revealed that the trapeze bar was still in the room. A record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure residents received proper treatment and care to maintain mobility and good foot health. This was true for two (2) of Two (2) residents reviewed related to foot health. Resident Identifiers: Resident #98 and #57. Facility Census: 109. a) Resident #98 A review of Resident #98's hospital Discharge summary, dated [DATE] indicated the resident was to follow up with the podiatrist in two (2) to four (4) weeks regarding black spots on his toes. On 06/02/26 the facility was asked to provide the surveyor a copy of this consult because it could not be located in the medical record. Nurse Consultant #131 confirmed on 06/03/26 that Resident #98 had not been to a podiatrist; she presented a note indicating he had an appointment in April 2026, but it was cancelled by the podiatrist's office, and the facility had not rescheduled it. Further review of the resident record found that on 06/09/26 the facility called to reschedule the appointment and it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, record review, and staff order, the facility failed to provide oxygen services within accepted standards of practice. The physician's orders for the supplemental oxygen flow rate was not followed. This deficient practice had the potential to affect one (1) of one (1) residents reviwed for the care area of oxygen. Resident Identifier: #69. Facility Census: 109. Findings included: a) Resident #69 The facility's policy titled, Oxygen Administration, with no effective date given, gave instructions to Turn on the oxygen at the number of liters/minute as ordered by the physician/practitioner. Review of Resident #69's physician's orders showed an order written on 05/19/26 for Oxygen @ [at] 2 LPM/NC [liters per minute/nasal cannula] continuous. Verify O2 [oxygen] setting at eye level every shift for monitor related to chronic obstructive pulmonary disease, unspecified. On 06/01/2026 at 12:36 PM, Resident #69 was noted to be sitting in a chair in his room. He was receiving supplemental oxygen therapy via nasal cannula. The oxygen flow rate was set to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure they had a Registered Nurse (RN) for eight (8) consecutive hours daily. This failed practice has the potential to effect more than an isolated number of residents currently residing in the facility. Facility Census: 109. A review of the facility's hours per patient day (HPPD) found they had 4.33 hours of RN coverage for 03/22/26. An interview with the Nursing Home Administrator (NHA) on 06/03/26 at 1:30 PM confirmed they did not meet the eight (8) hour requirement on 03/22/26.
- Potential for harm · Dcited before2026-06-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to follow accepted standards of practice for medication labeling and storage. A multi-use vial of tuberculin purified protein derivative (PPD) had been in use longer than the time period recommended by the manufacturer. This was a random opportunity for discovery. Facility Census: 109. Findings included: a) Side 2 Medication RoomThe facility's policy titled, Vials and Ampules of Injectable Medications, with effective date September 2018 and revision date August 2020, stated that medication in opened multi-dose vials may be used until the manufacturer's recommended expiration date. The expiration date triggered by opening the vial should be available on the medication label or packaging insert. On 06/03/2026 at 7:54 AM, the medication room for side 2 of the facility (C and D hallways) was inspected with Licensed Practical Nurse (LPN) #11 in attendance. In the refrigerator was a multi-use vial of tuberculin purified protein derivative (ppd), a medication given by injection to determine whether a resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview, the facility failed to ensure residents received dental services to meet their needs. This deficient practice had the potential to affect two (2) of five (5) residents reviewed for the care area of dental services. Resident Identifiers: #4 and #26. Facility census: 109. Findings included:a) Resident #4 Review of Resident #4's physician's orders showed an order written on 04/28/26 for Resident needs referral to dental for mouth pain. A change in condition assessment had been completed on 04/28/26 at 6:55 PM which stated, Resident is having continued complaints of mouth pain in the upper teeth. Tylenol administered as ordered. Documentation showed Tylenol was effective in relieving the resident's pain. Review of Resident #4's electronic health record showed the resident had a dental appointment on 12/04/24 for a toothache. He was prescribed an antibiotic. No reports for a more recent dental appointment were located in the resident's records. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-10 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Resident Interview, record review, observation and staff interview the facility failed to ensure Resident #20's food preferences were identified and honored as required. This was a random opportunity for discovery during the long term care survey process. Resident Identifier: #20. Facility Census: 109. a) Resident #20 During an interview on 06/01/26 Resident #20 was asked how the food at the facility was she stated, The food sucks. I am a vegetarian and get meat constantly. I have told them this for years. A review of Resident #20's medical record found a quarterly dietary profile dated 05/15/25. This was the most recent dietary profile in the medical record. This dietary profiled failed to identify the fact the resident does not like to eat meat. The dislikes section was left blank. An observation of the noon time meal on 06/02/26 found the resident was served spaghetti with meat sauce. The nurse aid who was assigned to the resident looked at the tray and said, I told them this morning not to send that because she doesn't eat meat. Observation of the breakfast meal on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to offer residents pneumococcal vaccinations within accepted standards of practice. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of vaccinations. Resident Identifier: #76. Facility Census: 109. Findings included: a) Resident #76 The facility's policy titled, Pneumococcal Vaccine, with no implementation date given, stated upon admission residents would be assessed for eligibility to receive pneumococcal vaccines. Pneumococcal vaccination would be offered to the residents within 30 days of admission unless the vaccine was contraindicated or the resident had already been vaccinated. Residents would be offered pneumococcal vaccination based on Center for Disease Control (CDC) or Advisory Committee on Immunization Practices (ACIP) guidelines. Review of Resident #76's immunization records showed the resident had received pneumococcal polysaccharide (PPV23) vaccination on 08/07/20, which was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-10 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to offer residents COVID-19 vaccinations within accepted standards of practice. This deficient practice had the potential to affect two (2) of five (5) residents reviewed for the care area of vaccinations. Resident Identifiers: #11 and #24. Facility Census: 109. Findings included:a) Policy and Standards of Practice Review The facility's policy titled, COVID-19 Vaccination for Residents, with no implementation date given, stated COVID-19 vaccinations would be administered according to Centers for Disease Control (CDC), Advisory Committee on Immunization Practices (ACIP), Food and Drug Administration (FDA), and manufacturer guidelines. On 11/04/25, the CDC published guidance that the COVID-19 2025-2026 vaccine was recommended for people ages six (6) months and older. b) Resident #11Resident #11 was admitted to the facility in January 2026. The resident's medical records contained no documentation the resident had been offered COVID-19 2025-2026 vaccination until 06/04/26. On 6/4/2026 at 5:26 PM, a nursing note was written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-16 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, observation and record review, the facility failed to ensure menus were being followed, prepared in advanced and meet the resident's nutritional needs. This failed practice had the potential to affect more than a limited number of residents. FACILITY:FACILITY. Facility Census: 106. Findings included:a) The facility's policy and procedure for Kitchen Weights and Measurements stated, Food Services Staff will be trained in proper use of cooking and serving measurements to maintain proper portion control. The procedures and guidance included staff training in weights and measures, recipes will will specify specific measurement guidelines, serving utensils will be consistent with measurement used and the Food Service Supervisor will ensure cooks prepare the appropriate amount of food for the number of servings required. b) On 10/14/2025 at 11:45 AM, the [NAME] #119 and Acting Dietary Manager #72 were unable to produce a production sheet serving size and scoop size to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-16 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, record review and observation, the facility failed to ensure the residents were served food that was palatable, attractive and at a safe and appetizing temperature. This failed practice had the potential to affect more than a limited number of residents. Resident Identifier: #86. Facility Census: 106.Findings included:a) On 10/14/2025 at 12:45 PM, Resident was observed to receive her tray that had been left uncovered in the main dining room since12:05 PM. The resident was not seated at the table when her tray was served by staff. The resident came into the dining room at 12:45 PM and began eating her food. Staff did not offer to heat or cut up her food. The resident stated it was cold and difficult to chew, The resident was offered a new, hot plate by the state surveyor and was accepted. Nursing was notified and the temperature of the resident's tray was taken by the Director of Nursing. Temperatures were as follows:Brussel Sprouts - 65 degreesLemon Pudding - 68 degreesRice - 68 degreesChicken - 79 degreesThe facility's policy and procedure for Food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, observation and record review, the facility failed to ensure food was prepared and served in a manner that prevents food borne illness to the residents. This failed practice had the potential to affect more than a limited number of residents. FACILITY:FACILITY.Findings included:a) On 10/12/2025 at 12:59 PM, the facility ran out of chicken and hamburger patties were substituted. [NAME] #73 went to the freezer and removed the hamburger patties and began frying them in a skillet.Cook #119 and [NAME] #73 did not take the temperature of the fried hamburger before placing it on the bun and placing it on the tray to be served to the residents The State Surveyor intervened and asked the cook to take the temperatures of two hamburger patties. The hamburgers patties straight from the stove top were tempt and were 149 degrees and 151 degrees. Food Safety. Gov stated beef should be cooked to 160 degrees and ground meat should be cooked to 165 degrees.b) [NAME] #119 told kitchen staff to put the two trays with the hamburgers that did not reach a safe temperature on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-16 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure residents heating, ventilation and air conditioning (HVAC) filter was free of debris. This was true for one (1) of six (6) HVAC units observed on the A Hall. Room identifier: 126-2. Facility census: 106.Findings included: On 01/14/25 at 11:30 AM, in the presence of the Maintenance Director (MD), he confirmed that the filters in room [ROOM NUMBER] had gray dust bunnies covering both HVAC filters. When asked who was responsible for cleaning the filters, the MD stated that the Housekeeping Department was responsible for cleaning the filters on a weekly basis.An additional interview with the Director of Housekeeping at 11:40 AM on 10/14/25 confirmed both HVAC filters needed to be cleaned as they were covered in gray dust bunnies. She stated that she would take care of this.
- Potential for harm · Dcited before2025-10-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to assess and review significant weight loss and failed to obtain weekly weights per recommendation of Registered Dietician and the risk management. The facility failed to assess and provide care to a resident with significant weight loss. This deficient practice was identified for one(1) out of three(3) residents with reported weight losses. Resident identifier #28. Facility census: 106 Findings included; a) Resident #28 This resident was identified to have significant weight loss as documented in the Registered Dietician (RD) notes as follows, 1 month: 08/02/25- 144 pounds(#) (8#, 5.6%), 3 month: 06/02/25 149# (12.6#, 8.5%), 6 month: 3/4 162# (26#, 16%). The RD recommended double portions and check weights every 4 weeks. On 10/15/25 at 12:25 PM the Director of Nursing (DON) verified that weights were not completed. The DON stated I don't have an answer, weekly weights fall off when stable. Weights were as follows 10/02/25 140.2 pounds(#), 08/02/25 144#, 06/02/25 149#, and 03/04/25 162#. The facility failed to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-16 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview, the facility failed to prepare food in the form to meet the individual needs of the resident as ordered by the physician. This failed practice had the potential to affect a limited number of residents. Resident Identifier: #71. Facility Census: 106.Findings included:a) Resident #71 was ordered a Mechanical Soft texture diet with nectar thickened liquids. The resident was care planned for a Regular Diet, Mechanical Soft texture and Nectar-like fluids.b) On 10.14.2025, Resident #71 was served a pureed lunch meal. [NAME] #119 reported a resident on a mechanical soft diet would get chopped broccoli. At 11:50 AM, Acting Dietary Manager #72 confirmed the tray was pureed consistency and the tray was sent to the dining room without any changes
- Potential for harm · D2025-10-16 · tag F0807 — failed to offer suitable drinks — isolatedEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and observation , the facility failed to provide drinks consistent with the resident's needs and diet order. This failed practice had the potential to affect a limited number of residents. Resident Identifier: #39. Facility Census: 106.Findings included:a) Resident #39 had a physician's order for a puree diet and nectar consistency liquids. The resident's care plan stated to provide diet as ordered: Regular diet, puree texture, and Nectar liquids consistency.b) On 10/14/2025 at 12:40 PM, Dietary Aide #89 reported to the Director of Nursing the resident's drink was honey thick. The resident was given the honey thick liquid by the Director of Nursing (DON) in the dining room during the lunch meal. On 10/15/2025 at 11:16 AM, the resident's care plan was reviewed with the DON concerning the resident's consistency of liquids and that the resident received honey thickened liquids during the lunch meal the previous day.c) The facility's policy and procedure for thickened liquids stated that the order will specify the consistency of the resident's liquids and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to ensure a dignified dining experience. This was a random opportunity for discovery. Resident identifiers: #85, #547, #42. Facility census: #106. Findings include: a) Resident #85 On 02/17/25 at 12:35 PM Resident #85 was sitting with two (2) other residents at the dining room table. Resident #38 and #53 were served and being assisted with their meal at 12:35 PM. Staff continued to pass meal trays to other tables in the dining room. Resident #85 did not receive the meal until 12:43 PM after bringing it to the attention of the Director of Activities #41. It was confirmed with the Director of Activities #41 on 02/17/25 at 12:43 PM that Resident #85 had not been provided the right to a dignified dining experience. b) Resident #457 On 02/18/25 at 5:42 PM Resident #42 was a tablemate with Resident #457. Resident #42 was served her tray at this time, however Resident #457 was not served for thirty three (33) minutes afterwards, at 6:15 PM. At this time all other residents had left the dining room. This was confirmed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Resident Council meeting, record review, and staff interview the facility failed to act promptly upon the grievances/concerns from Resident Council. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of residents during the Long-Term Care Survey Process. Facility census: 106. Findings include: a) Resident Council Meeting Minutes A review of the Resident Council Meeting Minutes on 02/18/25 at 10:00 PM, revealed a resident/family concern form dated 07/16/24 that had the following concerns listed from resident council: * Residents requesting drinks be passed with meals instead of before the meal trays make it to the hallways. * Repeated meals being served too frequently. * Directions not being followed on meal tickets. Likes/dislikes not being observed and/or monitored. * Menu does not match the meals being served. Would like an alternative on the menu also. Further review of the Resident Council Meeting Minutes revealed an impromptu (AD-HOC), Quality Assurance (QA) meeting was held on 07/25/24 at 2:00 PM as a response…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on resident council interview, observation and staff interview the facility failed to have the results from the last standard survey posted in a place easily accessible by residents. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of residents during the Long-Term Care Survey Process. Facility census: 106. Findings Include: a) Resident Council During the Resident Council (RC) Meeting on 02/18/25 at 2:00 PM, the RC as a whole said that they did not know they had access to the findings from the last standard survey. During an interview and observation on 02/18/25 at 3:45 PM, at the desk at the front door, The Administrator pulled a book out from behind the desk and stated, It usually sits on the desk not behind it. The Administrator then looked at Receptionist #78 and stated, This book has to stay right here. During an interview on 02/18/25 at 3:48 PM, Receptionist #78 stated, This book has always been behind this desk, since I started here (3) three months ago.
- Potential for harm · Ecited before2025-02-26 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff and resident interviews, the facility failed to ensure a safe, clean, comfortable, homelike environment by not cleaning and sanitizing Resident #10's wheelchair, cleaning the kitchen ceiling and exhaust fan and cleaning the shower room's ceiling and peeling paint. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident identifier: #10. Facility census: 106. Findings included: a) Sanitary includes, but is not limited to, preventing the spread of disease-causing organisms by keeping resident care equipment clean and properly stored. Resident care equipment includes, but is not limited to, equipment used in the completion of the activities of daily living. On 02/26/25, Resident #10's wheelchair was found to have a dirty footboard with dried food-like substance and liquids. The dirty footborad was observed on 02/17/25 at 08:30 AM, 02/18/25 at 12:15 PM, 02/19/25 at 02:11 PM, and 02/24/25 at 9:20 PM. On 02/19/25 at 02:11, Licensed Practical Nurse (LPN) #111 was interviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. These were random opportunities for discovery and had the potential to affect more than a limited number of residents. Resident Identifier: #8. Facility Census: #106. Findings included: a) Unlocked medication cart On 02/16/25 at 11:00 AM observation of the treatment cart was sitting in the hallway by the conference room at the beginning of the A hallway. There were no staff members near the cart. There were residents near the unlocked, unattended treatment cart. It was confirmed with Licensed Practical Nurse #7 on 02/16/25 at 11:05 AM this was an accident hazard, at which time she agreed. b) Resident #8 Observation of Resident #8 on 02/16/25 between the hours of 5:30 p.m. to 6:30 p.m., revealed the facility reported an elopement of resident on 10/01/24. Resident lacked capacity and had a BIMS score of 3. The resident was assessed as an elopement risk on 09/30/24, 10/23/24, and and 02/14/25. Resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and resident and staff interview, the facility failed to deploy sufficient nursing staff in order to meet resident needs. This has the potential to affect more than an isolated number of residents residing in the facility. Facility census: 106. Findings include: a) Record review During review of the facility's Payroll Based Journal (PBJ) data, the facility flagged for excessively low weekend staffing from the time period of 10/1/24-12/31/24. b) Resident interviews Multiple interviews were conducted with residents who, during the survey process, relayed concerns about staffing at the facility. On 2/17/25 at approximately 11:37 AM, an interview was conducted with Resident #14. Resident #14 stated Sometimes it takes hours for them to answer my call light. I got to where I would scream and yell when they wouldn't answer my light and they won't answer that now. There are times I will press my light and I will have to wait three (3) to five (5) hours. On 2/16/25 at approximately 12:04 PM, Resident #45 stated the following about facility staffing, Sometimes I will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview and observation the facility failed to ensure residents were receiving food in the amount, type, and consistency to meet acceptable nutritional values. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents during the Long-Term Care Survey Process. Resident identifier #58, #20. Facility Census 106. Findings include: a) Resident #58 An observation on 02/17/25 at 12:37 PM, of Resident #58 eating lunch, revealed a meal ticket that had typed on it { Puree, Nectar Thick, Double portion all meals.} During an interview on 02/17/25 at 12:38 PM, Resident #58 non-verbally communicated that he wanted double portions by giving a thumbs up. During an interview on 02/17/25 at 12:40 PM, Nursing Assistant (NA) #122 stated, No, that is not double portions. I will go get him some more. During an interview on 02/17/25 at 12:45 PM, Certified Dietary Manager (CDM) #67 confirmed that Resident #58's tray did not include double portions. A record review on 02/17/25 at 2:10 PM, revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Record Review, Observations and Resident Interviews, the facility failed to hold or serve food at acceptable/palatable temperatures. This failed practice had the potential to affect more than a limited number of residents. Facility census: 106. Findings included: a) The facility's Policy and Procedure for Food Temperatures stated, all hot items held and served at a temperature of at least 135 degrees Fahrenheit, hold foods at or below 41 F (degrees Fahrenheit) for cold foods or above 135 F (degrees Fahrenheit) for hot foods (to keep food out of the temperature danger zone) and Foods sent to the units for distribution (such as meals, snacks, nourishments oral supplements) will be transported and delivered to unit storage areas to maintain temperatures at or below 41 F (degrees Fahrenheit) for cold foods and at or above 135 F ( degrees Fahrenheit) for hot foods. a) On 02/18/25 at 05:55 PM, the temperatures of food provided on the test tray for D hall were completed and verified by Dietary [NAME] #124 included: Regular Steak- 118.6 French fries-110.9 Spinach-120 Pureed meat-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, resident interview and staff interviews the facility failed to ensure residents' food likes and dislikes were honored and food substitutes of equal value were offered. Resident Identifiers: #25, #84, #79 and #68 Facility Census: #106 Findings Include: a) Resident #25 On 02/16/25 at 12:15 PM it was observed that Resident #25 had broccoli florets on the lunch tray. The meal ticket stated Dislikes/DO NOT SERVE as Broccoli Florets. It was confirmed with the Director of Activities #41 on 02/16/25 at 12:17 PM that Resident #25 should not have received broccoli, she agreed. On 02/18/25 at the lunch meal Resident #25 was served broccoli again as substitute for roasted Brussels sprouts. It was confirmed with Nurse in Training #108 that Resident #25 should not have received broccoli. On 02/18/25 at the dinner meal Resident #25 was served buttered spinach as a substitute for baby carrots. The meal ticket stated Dislikes/DO NOT SERVE as Buttered Spinach. It was confirmed with Licensed Practical Nurse Unit Manager #12 that Resident #25 should not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0810 — patternProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and staff interview, the facility failed to provide ordered adaptive equipment to Residents #68 and 60 during meals. These were random opportunities for discovery. Resident identifiers: #68, #60. Facility census: 106. Findings include: a) Resident #68 During review of Resident #68's record on 2/17/2025, it was discovered the resident had the following order: Regular diet, Regular texture, Regular/Thin consistency doesn't eat turkey, fish, or chicken for plateguard with meals Diet Active 2/21/2024 12:16 10/18/2024. The resident had the following focus and intervention listed on her care plan: Focus- Resident is at potential nutrition risk r/t (related to) underweight BMI; medical dx (diagnosis) that may affect weight; intakes and nutritional status. Date initiated: 1/31/2024 Revision on: 1/7/2025. Interventions/Tasks- Plateguard with meals. Date initiated: 2/21/2024. During lunch service at approximately 12:15 PM on 2/18/2025, Resident #68 was served lunch with no plateguard. The Administrator acknowledged the Resident did not have a plateguard,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to store and label food, store utensils and ensure food preparation equipment was clean and sanitary in accordance with professional standards for food service safety. This failed practice had the potential to affect more than a limited number of residents. Facility census: 106 Findings included: a) Kitchen Observation initiated 02/16/25 at 11:10 AM: Ice chest with scoop laying inside. Handwashing sink had soiled, wet cloth on it and eye wash station/sink had used gloves and a sponge in it. Dry Goods: a) Cart with open bag of Penne pasta was against the sinks - opened , not sealed and not dated. b) Three bags of pasta were found, not sealed and not dated. c) Dented can of pumpkin. d) Brownie base with no date e) Dry cereal in bowls and large plastic containers not labeled or dated. Contained: rice krispies. cornflakes, fruit loops and cheerios. f) Box of oil on the floor propping the door open to the dry goods pantry. g) Bread ([NAME]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and staff interview, the facility failed to properly dispose of garbage in accordance with professional standards for food service safety and to ensure garbage was not hanging out of the trash can and on the ground below. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 106 Findings included: a) On 02/16/25 at 11:00 AM, the facility's trash dumpsters were observed with lids open, bags of trash overflowing and trash on the ground with items such as paper and gloves observed. This was confirmed by the Dietary Manager in Training (DMIT) at 11:10 AM. The DMIT reported the trash trucks ran on Mondays, Wednesdays, and Fridays. The Dietary Manager in Training (DMIT) asked if the dumpsters went against the kitchen.
- Potential for harm · Ecited before2025-02-26 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident and staff interview, the facility failed to maintain accurate records for three (3) of 43 residents. The record was inaccurate pertaining to blood pressures for Resident #52. There was discrepancies between orders and the care plan for Resident #457, and daily meal percentages for Resident #106. Facility census: 106. Findings include: a) Resident #52 Resident #52 was admitted to the facility on [DATE] with the following order: NO BLOOD PRESSURE OR LABS in LUE (Left Upper Extremity). Restricted limb d/t (due to) AV fistula. Every shift. Resident #52 confirmed in an interview on 02/17/25 at approximately 12:15 PM that she had a dialysis access on her left arm. Upon review of the resident ' s medical record, it was determined the facility listed twenty-two (22) times they had taken blood pressure from Resident #52 ' s left arm. Those days are: 1/15/2025 11:00 132 / 76 mmHg Sitting l/arm 1/15/2025 14:47 124 / 70 mmHg Sitting l/arm 1/16/2025 02:24 130 / 74 mmHg Sitting l/arm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and resident and staff interviews, the facility failed to thoroughly investigate an allegation of abuse involving Resident #39. This was true for one (1) of nine (9) residents reviewed for abuse and neglect during the survey process. Resident identifier: 39. Facility census: 106. Findings include: During review of a facility reported incident (FRI), on 02/25/25, it was noted the facility reported an allegation of staff to resident abuse on 02/07/25. According to the FRI, a staff member was alleged to have yelled at Resident #39 after she slid out of her recliner and into the floor, stating, You shouldn ' t be getting up without asking for help.Resident #39's daughter reported the incident to the facility, further stating the employee Very roughly jerked Mom's arm and pulled her up out of the bed. The resident's daughter was not present at the facility at the time of the incident. The staff member was determined to to be Nurse Aide (NA) #5. NA #5 was suspended pending investigation. During review of the investigation conducted by the facility, it was noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure accurate Minimum Data Set assessments for two (2) of 43 residents in the long-term care survey sample. Resident identifiers: #8 and #44. Facility census: 106. Findings included: a) Resident #44 Resident #44's Minimum Data Set (MDS) assessment with Assessment Reference Date (ARD) 12/31/24 coded a trunk restraint was used less than daily. Review of Resident #44's physician's orders showed no current or past orders for restraints. Review of the resident's comprehensive care plan showed no current or past focus or interventions related to restraints. On 02/18/25 at 4:57 PM, the Administrator acknowledged Resident #44's MDS with ARD 12/31/24 was incorrect in coding restraint use. b) Resident #8 Review of Resident #8's medical records showed the resident had a diagnosis of depression, unspecified, since 09/05/23. Review of Resident #8's physician's orders showed the resident had been receiving the medication trazodone for major depression since 08/14/24. Resident #8's Minimum Data Set (MDS) with Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and staff interview the facility failed to develop/implement a person centered care plan to meet and/or address the residents medical, physical, mental, and psychosocial needs. This failed practice was found true for (2) two of 43 care plans reviewed during the Long-Term Care Survey Process. Resident identifiers: #22 and #68. Facility census: 106. Findings include: a) Resident #22 The initial observation, on 02/17/25 at 10:25 AM, showed Resident #22 lying in bed with his head covered up with the sheet and his buttock sticking out of the sheet which revealed that Resident #22 was not wearing a brief. Further observation on 02/18 25 at 2:30 PM, revealed Resident #22 lying in bed with the sheet at his feet and no brief on at this time. An observation on 02/19/25 at 11:00 AM, revealed Resident #22 lying in bed with a sheet and his buttock sticking out of the sheet showing that Resident #22 did not have a brief on. An observation on 02/19/25 at 2:09 PM, revealed Resident #22 up to a Geri chair wearing a black, short sleeve one piece outfit. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and staff interview, the facility failed to revise the care plan for Resident #14 after the order for adaptive equipment during meals was not renewed. This was true for one (1) of 43 care plans reviewed during the survey process. Resident identifier: 14. Facility census: 106. Findings include: a) Resident #14 During review of Resident #14's record on 2/17/2025, it was noted the resident was care planned to have a Kennedy cup with all meals. However, no order for a Kennedy cup was found on the resident's record. Upon further review, it was noted the resident had a recent hospital stay and returned to the facility on 1/12/2025. Review of the resident's completed/discontinued orders revealed she had an order for a Kennedy cup with all meals before leaving for the hospital. After returning on 1/12/2025, the order for the Kennedy cup was not renewed, but the care plan was not updated. At approximately 12:45 PM on 2/25/2025, Licensed Practical Nurse (LPN) #21 confirmed Resident #14 did not receive a Kennedy cup with her meal. Resident #14 had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to conduct yearly evaluations on Nurse Aides (NA). This has the potential to affect more than a limited number of residents. Employee idenifier: Nurse Aide (NA) #4 Facility census: 106. Findings include: a) NA #4 During review of facility staffing documentation on 2/25/2025, it was noted Nurse Aide (NA) #4 had a hire date of 11/19/18, with their last evaluation being completed on 1/25/24. At approximately 12:00 PM on 2/26/25, the Regional Director of Operations (RDO) confirmed there was not a current performance review on file for NA #4.
- Potential for harm · Dcited before2025-02-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to ensure medications were stored and labeled in accordance with currently accepted professional principles. An insulin pen had not been discarded 28 days after opening. This was a random opportunity for discovery during the facility task of medication storage and labeling. Resident identifier: #56. Facility census: 106. Findings included: a) Resident #56 On 02/18/25 at 8:44 AM, the D Hallway medication cart was inspected with Licensed Practical Nurse (LPN) #26 in attendance. In the medication cart was a Novolog insulin pen for Resident #56. On the pen packaging, the date of opening of 01/10/25 was written in marker. An expiration date of 02/06/25 was also written in marker on the pen packaging. A pharmacy label on the Novolog insulin pen packaging stated the medication could be stored at room temperature for up to 28 days after opening. LPN #26 stated Resident #56 was still prescribed Novolog insulin. She acknowledged the insulin pen had been opened for more than 28 days and should not be used. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to perform laboratory testing according to physician's orders for two (2) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifiers: #8 and #95. Facility census: 106. Findings included: a) Resident #8 Review of Resident #8's physician's orders showed an order written on 05/03/24 for laboratory testing consisting of a basic metabolic panel, complete blood cell count, lipid panel, and liver panel to be done every six (6) months, in April and October. On 02/19/25 at 2:25 PM, the Director of Nursing (DON) was asked to provide a copy of the laboratory testing results for October 2024, as it had not been scanned into the resident's electronic health record. The DON provided laboratory testing results for a basic metabolic panel, complete blood cell count, and lipid panel that had been performed on 10/08/24. The results did not contain liver panel studies. On 02/19/25 at 3:13 PM, the DON confirmed the physician's order to perform liver panel laboratory testing for Resident #8 in October…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, The facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. This was a random opportunity for discovery. Facility census: 106. Findings include: A) room [ROOM NUMBER] At approximately 1:50 PM on 2/17/2025, an observation was made in room [ROOM NUMBER] of the facility of dirty clothes lying on the floor of the bathroom. Housekeeping Aide #81 stated, One of the residents in there puts her clothes in the floor and the aides are supposed to pick them up when they go in there. At approximately 1:55 PM, MDS Nurse #15 confirmed the dirty clothes on the floor of the bathroom.
- Potential for harm · F2023-06-29 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure the medical director/designee attended quarterly Quality Assessment and Assurance (QAA) meetings. This had the potential to affect all residents that resided at the facility. Facility census: 109. Findings included: a) QAA meetings Review of the QAA sign in sheets, with the Administrator #56 at 2:40 PM, on 06/28/23 found the medical director/designee did not attend any QAA meetings in the first quarter of 2023. Meetings were held on 01/31/23 and 02/22/23. Review of the sign-in sheets found no indication the medical director or designee attended or was present by telephone, zoom, etc during these meetings. A meeting was not held in March 2023.
- Potential for harm · Fcited before2023-06-29 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and facility documents, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The failed practices were found in the areas of monitoring and prevention of Legionella, establish and implementing a surveillance program, donning appropriate Personal Protection Equipment (PPE) while providing care for residents placed in Enhanced Barrier Precautions, and using proper PPE when entering a Contact Isolation room. These failed practices had the potential to affect more than a limited number of residents who currently reside at the facility. Facility census 109. Findings included: a) Water management A review of the facility documents found the facility failed to take measures to prevent the growth of Legionella and other opportunistic waterborne pathogens in the buildings' water systems…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure residents with orders for insulin received necessary treatment and services as per their physician orders. The facility failed to recheck blood sugar levels when they were above 400. This was true for one (2) of seven (7) residents reviewed. Resident identifiers: #18 and #503. Facility census: 109. Findings included: a) Resident #18 During an interview on 06/27/23 at 2:08 PM, Resident #18 reported he received insulin on a sliding scale. A medical record review, completed on 06/28/23 at 2:15 PM, revealed the following physician order: HumaLOG KwikPen 100 UNIT/ML Solution pen-injector Inject as per sliding scale: if 151 - 200 = 2 units; 201 - 250 = 4 units; 251 - 300 = 6 units; 301 - 350 = 8 units; 351 - 400 = 10 units; 401 - 999 = 12 units administer 12 units and recheck within 2 hours; if remains > 400, notify PCP [primary care physician] for further instruction; subcutaneously before meals and at bedtime related to TYPE 2 DIABETES MELLITUS WITH KETOACIDOSIS WITHOUT COMA Start Date 05/30/2023 2100 Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on resident interview, observation, record review, and staff interview, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. Resident #47 expressed to the surveyor he smoked at the facility without staff supervision and kept his own cigarettes and lighter. An interview with the Resident's Licensed Practical Nurse (LPN) #37 confirmed the Resident had asked her earlier in the day to take him out to smoke. The LPN's only response was, you know you are not allowed to smoke. Twenty seven (27) additional residents were identified as lacking capacity and being able to ambulate/wander throughout the facility. Any of the 27 residents could have obtained access to the cigarettes or lighter, potentially causing serious harm and/or death to self or others due to their cognitive impairments and decreased safety awareness. In addition, Resident #47 was at risk of serious harm and/or death from possible burns resulting from smoking off the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on facility record review, observations and staff interview the facility failed to display the daily staff posting at an accessible height for residents to view. This practice had the potential to affect more than a limited number. Facility census: 109. Findings included: a) Observations on 06/26/23 and 06/27/23 found the daily staff posting outside the Administrator's office approximately five feet from the floor. The CMS-672 form completed by the facility notes 50 of the current 109 residents are in a chair most of the time and only 20 of the 109 residents walk independently. On 06/28/23 at 11:58 AM, the Staffing coordinator reported there was only one staff posting in the facility and it is located outside of the Administrator's office. The staffing coordinator acknowledged the daily posting was approximately five feet from the floor and agreed it is too high for residents in wheelchairs to view.
- Potential for harm · Ecited before2023-06-29 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview the facility failed to ensure all multiple use vials and/or pens of insulin were dated with the initial date they were opened. This was true for six (6) out of nine (9) vials and/or pens in the Medication cart on the A hall. Resident identifiers: #553, #50, #19, #1, #34, #70, and #97. Facility census 109. Findings included: a) observation of the medication cart During an observation of medications in the A Hall medication cart on 06/27/23 9:00 AM, in the presence of Licensed Practical Nurse (LPN) #138, found six (6) out of nine (9) insulin vials/pens did not have an open date on the pens and/or vials. The insulin belonged to the residents listed below: Resident # 553 Lispro vial Resident # 50 Humalog vial Resident # 19 Novolog vial Resident # 1 Novolog Pen Resident # 34 Humalog Pen Resident # 70 Humalog Kwik pen Resident # 97 Lantus vial On 06/27/23 at 11:35 AM, the above findings were presented to Corporate Nurse #139. No further information was provided.
- Potential for harm · Ecited before2023-06-29 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and resident interview, the facility failed to ensure food items were served at the preferable temperature for the residents. This has the potential to affect more than a limited number of residents. Facility census: 109. Findings included: a) Food temperatures At 12:50 PM on 06/27/23, the last tray to be served on D hallway belonged to Resident #69. Interim Dietary Manager (DM) #118, obtained the temperatures of the following food items: Pears were 59 degrees Broccoli - 120 degrees Meatballs with gravy - 120 degrees Corn -115 degrees. Coffee - 117 degrees DM #118 said she would like the temperature of hot foods to be at least 140 degrees and cold foods to be no more than 40 degrees at the time of service. DM #118 provided a copy of the food item temperatures obtained before the tray left the kitchen: The corn and broccoli were 175 degrees Meatballs and gravy were 167 degrees Fruit was 36 degrees. Several residents attending the Resident Council Meeting at 3:00 PM on 06/27/23, complained of cold food and coffee served at times, especially if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to maintain properly stored and dated food. This had the potential to affect more than a limited number of residents. Census 109. Findings included: a) Kitchen On 06/26/23 at 10:55 AM, an initial walk through of the kitchen was conducted with #118, Interim Dietary Manager (DM.) One of the walk-in refrigerators had opened tomato soup stored in a clear container with a lid that did not seal. This green lid did not appear to fit the container and would not close. DM #118 stated the staff must have used the wrong lid. She got the correct lid for the container. At 10:56 AM, the same refrigerator was observed to have a package of Natural Choice sliced ham that was opened and wrapped in cling wrap. There was no expiration or open date on the ham. DM #118 confirmed it was not dated and threw it in the trash. At 10:59 AM, observation of the pantry found a 6.4 oz bag of cornbread stuffing seasoning sitting on the shelf, not boxed, without an expiration date. DM #118 confirmed there wasn't a date of expiration and threw the bag in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility failed to maintain proper garbage disposal. This had the potential to affect all residents residing at the facility. Census 109. Findings included: a) Dumpsters On 06/26/23 at 11:10 AM, the outside dumpsters were observed with Interim Dietary Manager (DM) #118. The top of the dumpster had two (2) missing lids, and one (1) lid was warped causing a gap of approximately 12 inches in length by approximately 8 inches in height between the dumpster rim and the lid. DM #118 confirmed the facility was aware of the missing lids and they were in the process of replacing them. DM #118 said that the missing lids had been like that for a week but she had not noticed the warped lid.
- Potential for harm · Dcited before2023-06-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, the facility failed to ensure Advance Directive paperwork was part of the resident's medical record. This was true for one (1) of 26 residents reviewed in the Long-Term Care Survey Process. Resident identifier: #30. Facility census: 109. Findings included: a) Resident #30 An electronic medical record review, completed on 06/27/23 at 11:20 AM, identified there was a Physician Determination of Capacity, dated 05/08/23, indicating Resident #30 lacked capacity to make her own medical decisions. There was no Medical Power of Attorney (MPOA) or Health Care Surrogate (HCS) form scanned in the electronic medical record. On 06//28/23 at 9:45 AM, review of Resident #30's medical chart at nurses station found there was no Medical Power of Attorney (MPOA) or Health Care Surrogate (HCS) form on file. During an interview on 06/28/23 at 10:00 AM, the Social Worker confirmed Resident #30 had never completed a Medical Power of Attorney (MPOA) prior to losing capacity. The Social Worker then stated to her recollection a Health Care Surrogate had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to notify the resident representatives in a timely fashion when a residents experienced changes in condition, appointments were scheduled, x-rays were done, and new medications were ordered. This was true for two (2) of 25 residents reviewed in the Long-Term Care Survey Process. Resident Identifiers: #30 and #101. Facility Census: 109. Findings included: a) Resident #30 A medical record review was completed on 06/28/23 at 10:00 AM. The review revealed a Physician Determination of Capacity, dated 05/08/23, which indicated, Resident lacks capacity to appreciate the nature and implication of health care decisions. Further record review found the following instances where Resident #30's Health Care Surrogate (HCS) was not notified: -05/16/2023 at 1:18 PM Plan of Care Note, IDT [Interdisciplinary Team] Review for unwitnessed fall on 05/13/23 at 1:15 PM. Resident is alert and verbal. Resident has a DX [diagnosis] of left artificial knee, age related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on resident interview, observation, and staff interview, the facility failed to ensure residents had a safe/functional/sanitary and comfortable environment. The call light did not work in room [ROOM NUMBER]. Slats were missing from window blinds for rooms [ROOM NUMBERS]. Resident #90's wheelchair was in disrepair as well as a night stand for Resident #504. Resident identifiers: #38, #98, #90, #504. Facility census: 109. Findings included: a) room [ROOM NUMBER] During the resident council meeting which began at 3:00 PM on 06/27/23, Resident #38 said she resides in room [ROOM NUMBER]. She said her window blinds had missing slats that would allow people from the road outside to see inside her room. She also said the blinds did not open and close easily. Observation with Registered Nurse (RN) #114 on 06/07/23 at 3:56 PM, confirmed she could not get the blinds to open and close correctly and 2 slats were missing from the left side of the double window blinds. RN #114 said she was calling the maintenance man…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to complete a new Pre-admission Screening and Resident Review (PASARR) for a resident with newly evident or a possible serious mental disorder. This was true for one (1) out of three (3) residents reviewed for the category of PASARR, during the long-term care survey. Resident identifier #1. Facility census 109. Findings included: a) Resident #1 A review of the medical record revealed Resident #1 last had a PASARR completed on 12/07/2015. No level II was needed. The PASARR noted the resident had a diagnosis of depression. On 01/26/23 Resident #1 received a new diagnosis of schizoaffective disorder and a new PASARR was not completed. During an interview with the Admissions Director (AD) on 06/28/23 at 11:44 AM, she confirmed the last PASSAR was completed on 12/07/2015. A new PASARR was not completed when the resident received a new diagnosis of schizoaffective disorder during her stay at the facility on 01/26/23. The AD said she was unaware that a new PASARR needed to be done. She went on to say she thought a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interviews, observation, and record review, the facility failed to revise a care plan, for one (1) of six (6) residents reviewed for the category of accidents , during the long term care survey. Resident identifier #47. Census 109. Findings Included: a) Resident #47 A resident interview was conducted on 06/26/23 at 11:53 AM. The resident stated he did not like the smoking situation at the facility. The resident admitted to going off the property to smoke. The resident also stated he knows he is not supposed to but he keeps his lighter and cigarettes in his murse, attached to his wheelchair. (He defined a murse as a man purse). A follow up interview with the resident on 06/26/23 at 1:00 PM, confirmed the resident had been smoking at the facility for a while. He stated a previous administrator, (name of administrator), had a conversation with the resident about not being allowed to smoke at the facility. During a staff interview with LPN #37, on 06/26/23 at 2:02 PM, LPN #37 stated this resident asked her to take him out to smoke this morning but she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, staff failed to administer medications via percutaneous endoscopic gastrostomy (PEG) tube according to professional standards. Crushed medications and flushes were pushed into the PEG tube and not administered by gravity flow. This was a random opportunity for discovery which has the potential to affect only a limited number of residents. Resident identifier: #22. Facility census: 109. Findings include: a) Resident #22 On 06/26/23 at 8:20 PM, Registered Nurse (RN) #67 crushed the following medications and mixed each with five milliliters (ml) of tap water in separate medication cups: Baclofen 10 milligrams (mg), Norco 5-325 mg, Labetalol 100 mg, and Atorvastatin 10 mg. RN #67 stopped the continuous feeding, pushing five ml of tap water with a large piston irrigation syringe. RN #67 pushed each med diluted with five ml of tap water with a five ml push of tap water in between. RN #67 flushed the PEG tube with a push of 50 ml of tap water and then restarted the continuous feeding. During an interview on 06/27/23 at 1:47 PM, the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY . Based on resident interview, observation, and staff interview, the facility failed to ensure two (2) of 109 Residents had a functioning call system to alert staff when assistance was needed. Resident identifiers: #98 and #38. Facility census: 109. Findings included: a) Resident #38's interview During the resident council meeting which began at 3:00 PM on 06/27/23, Resident #38 said the call light system was broken in her room. Resident #38 said some men came in here to work and tore it up. Resident #38 said she looked out after her roommate and in the past had called for help for the roommate. Observation with Registered Nurse (RN) #114 on 06/07/23 at 3:56 PM confirmed neither the call light for bed A (Resident #98) or bed B (Resident #38) was working. RN #114 said she was calling the maintenance man to get it fixed. On 06/28/23 at 10:35 AM, observation of the call light system in room [ROOM NUMBER] with the Administrator #56 found the call system was still not working. The Administrator said Resident #38 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$34,496 in federal fines across 1 penalty.
- $34,496 — penalty dated 2025-02-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.7 | -0.7 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 2.0 | -1.0 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 42 homes this chain runs (chain average 1.7★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| RIPLEY SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/12/2021 |
| GREYSTONE BRIDGE FUNDING IX | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | — | since 05/01/2021 |
| GREYSTONE LOAN AGGREGATOR LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | — | since 05/01/2021 |
| KIMBLE, TODD | Individual | CORPORATE OFFICER | — | since 05/01/2021 |
| HVH WV MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
| RIPLEY OPERATIONS MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
| GAAL, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
| NICHOLS, BOBBI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
CMS files one row per role, so the 10 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $623K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the West Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 515065. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.