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Oakhurst Health & Rehabilitation

4238 James Madson Highway, Fork Union, VA 23055 · For profit - Corporation · 60 certified beds · (434) 842-2916 Medicare & Medicaid certified

Call the home — (434) 842-2916 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Behavioral-health or dementia-care citation at the harm level (F0740)4 actual-harm citations$18,590 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $18,590 in federal fines (most recent 2025-04-29)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (82%) runs well above the national median (45%)
  • about 22% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2611 Thomas Jefferson Pkwy Ste A · (434) 423-4311 · Call to confirm hours
Pharmacy
4316B James Madison Hwy · (434) 842-3208 · Call to confirm hours
Grocery
13027 James Madison Hwy · (434) 589-8412 · Call to confirm hours
Park
Carysbrook Softball Park · Typically dawn to dusk
Place of worship
6774 James Madison Hwy · (434) 270-4894

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.8%14.9%15.4%worse
Long-stay residents who lose too much weight3.2%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.2%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.5%1.6%2.0%better
Long-stay residents with depressive symptoms35.1%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.5%3.6%3.3%worse
Long-stay residents whose ability to walk worsened17.2%15.6%16.1%typical
Long-stay residents on antianxiety or hypnotic medication35.1%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine80.0%94.0%95.3%worse
Long-stay residents with pressure ulcers3.0%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control21.9%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.8%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.0%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine37.9%73.6%79.4%worse
Long-stay hospitalizations per 1,000 resident days1.051.521.67better
Long-stay outpatient ER visits per 1,000 resident days2.661.481.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.4%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 6.1–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
0.77
LPN hours/ resident / day
1.67
Aide hours/ resident / day
2.99
Total nurse hours/ resident / day
0.31
RN hoursweekends
82.1%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 55.0 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.99 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.553 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.67 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.11 on weekdays — 13% thinner on weekends. RN hours go from 0.65 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 82% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2024-02-22)
14
at the previous standard inspection (2021-10-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 14 most serious are shown; the remaining 51 are one tap away and print in full.

  • Actual harm · G2025-04-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to protect the resident's right to be free from neglect by failure to provide timely identification and management of a pressure wound for one resident, Resident #4 (R4) in a survey sample of six residents, which deprived the resident of needed care to avoid physical harm of severe wound deterioration. by facility staff with regards to identification and treatment of a pressure ulcer until it was at an advanced stage and neglected to implement and treat a pressure ulcer for one resident, Resident #4 (R4) in a survey sample of six residents which resulted in harm for R4. The findings included: For Resident #4, the facility staff neglected to identify an in-house acquired pressure wound until it was at an advanced stage, as evidenced by having greater than 70% slough (dead tissue), and then facility staff neglected to obtain and implement treatment orders for ongoing treatment of the sacral/coccyx wound. When the resident was seen five days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, resident interview, clinical record review, and facility documentation review, the facility staff failed to identify a pressure ulcer until it was at an advanced stage, implement and treat a pressure ulcer for one resident, Resident #4 (R4) in a survey sample of six residents which resulted in harm for R4. The findings included: For Resident #4 (R4), the facility staff discovered an in-house acquired pressure wound, which was at an advanced stage upon discovery, as evidenced by having greater than 70% slough (dead tissue). Upon identification, the facility staff initiated a one-time treatment without a physician order and failed to obtain treatment orders for ongoing treatment of the wound. When the resident was seen five days later by a wound specialist provider, the wound required sharps debridement (surgical removal of the dead tissue). Approximately one month from discovery, R4's wound had 10% exposed bone, after the facility repeatedly delayed implementing orders for sacral wound care, repeately omitted the provision of wound treatment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2021-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to provide adequate supervision and/or services to prevent accidents for 2 of 18 residents in the survey sample, Resident #48 and Resident #11. Resident #48 was not provided adequate monitoring/supervision, sustained an injury of unknown origin on his head that required 5 staples, resulting in harm. Resident #11 was not provided fall mats as required in her care plan. The findings include: 1. Resident #48 was admitted to the facility on [DATE] with diagnoses that included infarction, hemiplegia and hemiparesis affecting right dominant side, muscle weakness, dementia with behavioral disturbance, hyperlipidemia, anxiety, hypertension, depression, dysphasia and psychosis. The most recent minimum data set (MDS) dated [DATE] was a quarterly assessment and assessed Resident #48 as severely cognitively impaired for daily decision making with a score of 3 out of 15. Under Section G Functional Status the MDS assessed Resident #48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2019-03-21 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review and in the course of a complaint investigation, the facility staff failed to provide necessary behavioral health care and services to maintain the highest practicable physical, mental and psycho-social well-being for one of 19 residents in the survey sample, Resident #59. In May of 2018, Resident #59 was assessed by the facility as having thoughts of self harm and an immediate threat to herself. The facility failed to develop a plan of care for the prevention of self harm, and Resident #59 was not provided with behavioral health care and services after this assessment. Resident #59 subsequently cut her wrist with a disposable razor and was sent to the hospital for treatment, resulting in harm. Findings include: Resident #59 admitted to the facility on [DATE]. Diagnoses included, but were not limited to: anemia, thyroid disorder, osteoarthritis, MS (multiple sclerosis), anxiety disorder, depression, neuralgia, neuritis, chronic pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-07-02 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to notify the physician or responsible party of a change in condition and/or need to alter treatment for two of seven residents, Residents #1 and #2. The findings include: 1. For Resident #1 (R1) the facility staff failed to notify the responsible party of change in condition. R1 diagnoses include but were not limited to Alzheimer's disease (1), aphasia (2) dysphagia (3), and protein-calorie malnutrition (4). On the most recent minimum data set (MDS), nursing home discharge of 6/6/2026, the resident's BIMS (brief interview for mental status) score was not entered. Section C-Cognitive Patterns documented the resident's daily decision making as moderately impaired-decisions poor; cues/supervision required. It further documented R1 having a weight loss of 5% or more in the last month or loss of 10% or more in last six months. Additionally, Section M-Skin Conditions documented the resident with unhealed pressure injuries. The progress notes for R1 documented in part, -6/3/2026 13:40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to maintain a homelike environment on one of four unit hallways, the 300's hallway.The findings include:On 6/30/2026 at 11:39 AM, an observation of the lower portion of the 300's hallway between rooms 303-306 revealed a strong stale urine odor in the hallway.Additional observations on 6/30/2026 at 12:21 PM and 2:45 PM revealed the same strong stale urine odor in the same area. At 2:45 PM, a wet floor sign was observed in the hallway and a faint deodorizing scent was noted however the stale urine odor scent remained.On 7/1/2026 at 8:16 AM the hallway between rooms 303-306 was noted to have the stale urine odor. On 7/1/2026 at 4:18 PM, an interview was conducted with the director of housekeeping (DOH) who stated that they were new to the facility and still learning the processes there. She stated that to control odors in the facility the housekeeping staff used Virex disinfectant, Odoban odor eliminiator and a spray air freshener. She stated that they tried to identify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to promote a resident's highest level of well-being for two of seven residents, Residents #1and #2.The findings include:1. For Resident #1 (R1) the facility staff failed to promote a resident's highest level of well-being by delaying transition of care. R1 diagnoses include but were not limited to Alzheimer's disease (1), aphasia (2) dysphagia (3), and protein-calorie malnutrition (4).On the most recent minimum data set (MDS), nursing home discharge of 6/6/2026, the resident's BIMS (brief interview for mental status) score was not entered. Section C-Cognitive Patterns documented the resident's daily decision making as moderately impaired-decisions poor; cues/supervision required. It further documented R1 having a weight loss of 5% or more in the last month or loss of 10% or more in last six months. Additionally, Section M-Skin Conditions documented the resident with unhealed pressure injuries.-6/6/2026 17:47 (5:47PM), Third Eye Note: Primary Chief Complaint: Respiratory:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to provide care and services to promote healing of a pressure injury (1) for one of seven residents in the survey sample, Resident #2. The findings include: Based on observation, resident interview, clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to provide care and services to promote healing of a pressure injury (1) for one of seven residents in the survey sample, Resident #2. The findings include: For Resident #2 (R2), the facility staff failed to A) clean an unstageable DTI (deep tissue injury) pressure injury prior to applying treatment during wound care observation on 6/30/2026 and B) evidence weekly monitoring of the unstageable DTI wound including location, staging, sizing, and description of the wound. On the most recent minimum data set (MDS), a significant change assessment with an assessment reference date (ARD) of 5/22/2026, R2 was assessed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to implement dietician recommendations for one of 7 residents in the survey sample, Residents #1. The findings include:For Resident #1 (R1) the facility staff failed to implement dietician's recommendations. R1 diagnoses include but were not limited to Alzheimer's disease (1), aphasia (2) dysphagia (3), and protein-calorie malnutrition (4).On the most recent minimum data set (MDS), nursing home discharge of 6/6/2026, the resident's BIMS (brief interview for mental status) score was not entered. Section C-Cognitive Patterns documented the resident's daily decision making as moderately impaired-decisions poor; cues/supervision required. It further documented R1 having a weight loss of 5% or more in the last month or loss of 10% or more in last six months. Additionally, Section M-Skin Conditions documented the resident with unhealed pressure injuries (5).The comprehensive care plan for R1 documented in part, resident is at risk for dehydration, weight loss, or malnutrition related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow abuse prevention policies for reporting and thoroughly investigating a behavioral incident with an allegation of mistreatment for one of seven residents in the survey sample (Resident #201).The findings include:An incident of verbal aggression/threats toward staff and an allegation of mistreatment by R201 was not thoroughly investigated or reported to the state agency and adult protective services as required in the facility's abuse prevention policies. Resident #201 (R201) was admitted to the facility with diagnoses that included cerebral infarction, diabetes, hypertension, peripheral vascular disease, history of myocardial infarction with defibrillator/pacemaker, dysarthria, anxiety, depression, chronic pain syndrome, heart failure, adult failure to thrive, history of prostate cancer, and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R201 as cognitively intact. R201's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to report to the state agency and adult protective services, a behavioral incident with an allegation of mistreatment for one of seven residents in the survey sample (Resident #201).The findings include:Resident #201 (R201) was admitted to the facility with diagnoses that included cerebral infarction, diabetes, hypertension, peripheral vascular disease, history of myocardial infarction with defibrillator/pacemaker, dysarthria, anxiety, depression, chronic pain syndrome, heart failure, adult failure to thrive, history of prostate cancer, and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R201 as cognitively intact. R201's clinical record documented a psychiatry nurse practitioner note dated 7/30/25 documenting an assessment of R201 due to a verbal altercation between the patient and staff members this morning. This note documented that R201 reported that he called for assistance at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to thoroughly investigate a behavioral incident with an allegation of mistreatment for one of seven residents in the survey sample (Resident #201).The findings include:Resident #201 (R201) was admitted to the facility with diagnoses that included cerebral infarction, diabetes, hypertension, peripheral vascular disease, history of myocardial infarction with defibrillator/pacemaker, dysarthria, anxiety, depression, chronic pain syndrome, heart failure, adult failure to thrive, history of prostate cancer, and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R201 as cognitively intact. R201's clinical record documented a psychiatry nurse practitioner note dated 7/30/25 documenting an assessment of R201 due to a verbal altercation between the patient and staff members this morning. This note documented that R201 reported that he called for assistance at 5:00 a.m. because he spilled urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to provide timely incontinence care for one of seven residents in the survey sample (Resident #201).The findings include:Resident #201 waited approximately 35 to 40 minutes for staff assistance with incontinence care/spilled urine.Resident #201 (R201) was admitted to the facility with diagnoses that included cerebral infarction, diabetes, hypertension, peripheral vascular disease, history of myocardial infarction with defibrillator/pacemaker, dysarthria, anxiety, depression, chronic pain syndrome, heart failure, adult failure to thrive, history of prostate cancer, and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R201 as cognitively intact, occasionally incontinent of bladder and frequently incontinent of bowel.R201's clinical record documented a psychiatry nurse practitioner note dated 7/30/25 documenting an assessment of R201 due to a verbal altercation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to obtain a physician ordered urinalysis with culture for one of seven residents in the survey sample (Resident #201).The findings include:Resident #201 (R201) was admitted to the facility with diagnoses that included cerebral infarction, diabetes, hypertension, peripheral vascular disease, history of myocardial infarction with defibrillator/pacemaker, dysarthria, anxiety, depression, chronic pain syndrome, heart failure, adult failure to thrive, history of prostate cancer, and congestive heart failure. The minimum data set (MDS) dated [DATE] assessed R201 as cognitively intact. R201's clinical record documented on 7/1/25 that the resident reported burning with urination and discolored urine. The provider was notified, and a physician's order was entered dated 7/1/25 for a urinalysis with culture and sensitivity. A nursing note dated 7/5/25 documented, urine sample being sent to lab. R201's clinical record documented no results of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 51 citations
  • Potential for harm · Ecited before2025-04-29 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to follow professional standards of nursing practice with regards to the management of an advanced pressure wound for one resident (Resident #4-R4), constituting harm, and the timeliness of medication administration for three residents (Resident #2 -R2, Resident #3-R3, and Resident #4-R4), in a survey sample of six residents. The findings included: 1. For R4, the facility failed to provide appropriate management of an advanced pressure wound per professional standards of care, subsequently resulting in further wound deterioration, which contstituted harm. On 4/29/25 at 10:00 a.m., an interview was conducted with the director of nursing (DON). The DON said, A blank on the MAR means it wasn't given and, on the TAR, means it wasn't done. The DON stated, When the nurse found a new wound, that it was to be reported to me and the unit manager, cleaned with soap and water, nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-29 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility documentation review, the facility staff failed to serve meals at a temperature that was palatable to multiple residents eating in their rooms on 4 of 4 wings. The findings included: On 4/28/25, a review of the resident council minutes and grievance logs from June 2024-April 2025 were reviewed and noted that in September 2024, November 2024, and February 2025, concerns were shared about food being cold when served in resident rooms. On 4/28/25, observations were conducted in the kitchen of the evening meal. The meal service began at 4:35 p.m. Residents eating in the dining room were served first and then trays for the residents eating in their rooms were prepared and placed in a transport cart. A test tray was prepared and placed on the cart. It was observed that the facility used insulated plate bottoms and lids but were not using the heated pellets under the plates to hold temperatures. When asked why pellets were not being used, said, They have thick insulated bottoms that hold heat and don't use the pellets. When they run out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility documentation review, the facility staff failed to ensure food was distributed in a manner to prevent contamination in the main kitchen. The findings included: In the main kitchen, the facility staff failed to ensure that hair restraints were worn by all staff in the food preparation and distribution areas. On 6/10/25 at 12:02 p.m., observations were conducted in the main kitchen of the lunch meal's plating of food and distribution. While the facility's dietary staff were plating food on the serving line, at 12:21 p.m., the facility's maintenance director entered the kitchen and walked over to the serving line without donning a hair net or beard guard. The dietary aide immediately said, Hey, you need a hair net. To which the maintenance director did not respond. The maintenance director went behind the serving line where the cook was plating food, and pulled out a cell phone. The dietary manager then approached the maintenance director and took the cell phone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to implement their infection prevention and control program by failure to implement precautions to prevent the transmission of diseases and infections in accordance with accepted national standards from the Centers for Disease Control and Prevention (CDC) for one resident (Resident #101-R101) in a survey sample of five residents. The findings included: For R101, who had multiple open wounds, the facility staff failed to implement and adhere to enhanced barrier precautions in accordance with their policy and nationally accepted standards from CDC. On 6/10/25 at 11:33 a.m., during a tour of the facility, two certified nursing assistants were observed to enter R101's room, without donning any PPE (personal protective equipment). Observations noted there was no signage on R101's room door to indicate she was on any type of precautions. On 6/10/25 at approximately 11:45 a.m., the certified nursing assistants exited R101's room, and one pushed the resident in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-22 · tag F0887 — widespread
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide education and offer the COVID-19 spike vaccine booster for the 2023-2024 season, to 5 of 5 residents (Resident #6, 31, 3, 55, and 14) and 5 of 5 staff (RN #3, CNA #6, Other Employee #1, Other Employee #5, and Other Employee #7) sampled. The findings included: 1. For five residents (R6, R31, R3, R55 and R14), the facility staff failed to provide education and offer the COVID-19 spike vaccine booster for the 2023-2024 season. On 2/20/24 and 2/21/24, clinical record reviews were conducted of R6, R31, R3, R55 and R14's charts. This review revealed no evidence that any of the sampled residents had been offered the COVID-19 spike vaccine. On 02/21/24 at 10:11 a.m., an interview was conducted with the Director of Nursing (DON), who was the facility's Infection Preventionist (IP). During this interview, the DON accessed each of the sampled resident's charts, confirmed their immunization status, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, facility staff interviews, and facility documentation review, the facility staff failed to maintain a safe, comfortable, and homelike environment on 1 of 4 nursing units and in the main dining room. The findings included: 1. On the 300 unit of the nursing facility, the facility staff failed to ensure a safe and homelike environment, affecting multiple residents. 1a. For resident #58 (R58), the facility failed to maintain the room furnishings of a bedside table that was in good operating condition, which resulted in an environment that was not homelike. On 2/20/24, in the late morning, it was observed that R58's bedside table was missing 2 of the 3 drawers. R58 was not in the room at the time of this observation. On 2/21/24 at 9:28 AM, R58's bedside table was noted to still have only 1 drawer, the other 2 were missing. When questioned, R58 reported that it had been like that for weeks. On 02/22/24 at 08:53 a.m., an interview was conducted with CNA #5. CNA #5 confirmed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility failed to review and revise the care plan for 2 of 22 residents (Resident #9 and #32) in the survey sample and failed to invite/involve 2 residents (Resident #6 and #25) in their care plan meeting. The findings included: 1. A review of Resident #9 (R9's) care plan dated 9/6/23 revealed that the care plan had not been revised to indicate a code status change from full code to Do Not Resuscitate (DNR). R9 had diagnoses that included nontraumatic intracerebral hemorrhage, dementia, atrial fibrillation, epilepsy, major depressive disorder, Alzheimer's disease and anxiety disorder. The most current minimum data set (MDS) was an annual assessment dated [DATE], which assessed R9 with severe cognitive impairment. Review of R9's clinical record revealed that R9's power of attorney signed a DNR form on 1/7/24 and the physician placed the DNR order on 1/8/24. R9's care plan, which was revised on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain an accurate clinical record for one resident (Resident #25- R25) in a survey sample of 22 residents. The findings included: For R25, the facility staff failed to maintain a complete and accurate clinical record with regards to documentation of when showers were provided. On the afternoon of 02/21/24, during interview with R25's roommate, R25 expressed concerns with not getting showers. On 2/21/24, a review of R25's clinical record was conducted, which included review of ADL (activities of daily living) records. Bathing documentation revealed that R25 had 4 occurrences of showers being provided in January 2024 and 2 showers being provided in the month of February 2024. On 02/21/24 at 03:23 p.m., an interview was conducted with Certified Nursing Assistant #4 (CNA #4), who stated that showers are given twice weekly and are scheduled, which is on the CNA's assignment sheet. CNA #4 showed the surveyor the assignment sheet, which indicated R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to complete an accurate minimum data set (MDS) assessment for one of twenty-two residents in the survey sample (Resident #44). The findings include: Resident #44's admission MDS (an assessment tool) dated 1/18/24 inaccurately assessed the resident with having no dental problems, when the resident was edentulous (no natural teeth). Resident #44 (R44) was admitted to the facility with diagnoses that included osteoarthritis, depressive disorder, Parkinson's disease, heart failure and spinal stenosis. The MDS dated [DATE] assessed R44 as cognitively intact. On 2/20/24 at 11:21 a.m., R44 was interviewed about quality of life/care in the facility. R44 stated during this interview that she had pulled all teeth prior to admission to the facility and was waiting to get full dentures. R44 was observed with no natural teeth and stated she was on a soft diet because she was unable to chew some food items because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility failed to develop a care plan for three of twenty two residents. 1. Resident #49 (R49) was not care planned for the use of a hoyer lift (hydraulic equipment used to safely transfer residents). 2. R21 had an admitting diagnoses of PTSD (Post Traumatic Stress Disorder) and a care plan had not been developed. 3. R44 did not have a care plan for dental issues. The Findings Include: Diagnoses for R49 included; Acquired absence or right hip joint, osteoporosis, pathological left femur fracture, right knee replacement, and rheumatoid arthritis. The most current MDS (minimum data set - an assessment tool) was a quarterly assessment with an ARD (assessment reference date) of 1/11/24. R49 was assessed with a cognitive score of 9 out of 15, indicating moderately impaired cognition. Section GG Functional Abilities indicated R49 was impaired on all extremities and was totally dependant on staff with sit to stand and chair/bed to chair. On 2/20/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to follow professional standards of nursing practice for one resident (Resident #22- R22) in a survey sample of 22 residents. The findings included: For R22, who refused lab work, the facility staff failed to notify the physician that the order was not able to be carried out. On 2/20/24 and 2/21/24, a clinical record review was conducted of R22's chart. This review revealed that on 1/26/24, the physician entered an order that read, LAB- Valproic Acid [Valproic acid level], CMP [complete metabolic panel], CBC [complete blood count], LFT [liver function tests] on [DATE] and July 26 every night shift every 6 month(s) starting on the 26th for 1 day(s). According to the treatment administration record, R22 refused the lab draw on 1/26/24. There was no documentation within the progress notes, nor elsewhere, that indicated the physician was made aware that the order for labs was unable to be carried out. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to provide ADL (activities of daily living) care for two of twenty-two residents in the survey sample (Residents #1 and #3). The findings include: 1. Resident #3 (R3), assessed as needing help with personal hygiene, was observed with long, uneven fingernails. R3 was admitted to the facility with diagnoses that included diabetes, hypertension, chronic pain syndrome, ischemic heart disease, chronic kidney disease, vascular dementia, anemia, and anxiety. The minimum data set (MDS - assessment tool) dated 1/31/24 assessed R3 as cognitively intact and requiring help with self-care. On 2/20/24 at 3:00 p.m., R3 was observed seated in a wheelchair at the doorway of his room. R3 had long fingernails on both hands. The nails extended beyond R3's fingertips, with several nails having uneven/jagged edges. On 2/21/14 at 12:57 p.m., R3 was interviewed about his fingernails. R3 stated that his fingernails were long and needed to be cut. R3 stated, I'd like to have them [fingernails]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, the facility failed to administer medication according to physician orders for 1 of 22 residents (Resident #27). The findings included: The facility staff failed to follow physician orders during administration of artificial tears for Resident #27 (R27). On 2/20/24 at 3:52 PM, during the task of medication administration, licensed practical nurse #3 (LPN#3) was observed administering one drop of artificial tears to the left eye of R27, with no artificial tears applied to the right eye. Review of R27's clinical record revealed an order (dated 1/29/24) for artificial tears ophthalmic solution, instill 1 drop in both eyes three times a day for eye lubrication, related to acute angle closure glaucoma. On 2/20/24 at 4:52 PM, when questioned about the order for artificial tears for R27, LPN #3 stated that the right eye drop was missed during med administration. On 2/22/24 at 12:40 PM, during the end of day meeting the facility administrator and regional nurse consultants were made aware of the above concern. No additional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, the facility failed to ensure parameters were put in place for supplemental oxygen for one of 22 residents. An oxygen order for resident #49 (R49) did not have a rate of delivery. The Findings Include: Accorning to the clinical record, diagnoses for R49 included Respiratory failure, asthma, chronic obstructive pulmonary disease, emphysema, and supplemental oxygen dependant. The most current MDS (minimum data set - an assessment tool) was a quarterly assessment with an ARD (assessment reference date) of 1/11/24. R49 was assessed with a cognitive score of 9 indicating moderately cognitively impaired. On 2/20/24 at 12:17 PM, R49 was observed with oxygen via nasal cannula being delivered at 2 liters per minute (LPM). When asked about the oxygen, R49 verbalized using it all the time. Review of R49's physician order for oxygen dated 11/23/23 and revised on 2/5/24 read Oxygen Continuous. There was no information regarding how much and what route to administer the oxygen. On 2/21/24 at 1:25 PM, registered nurse (RN #2 ) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review the facility staff failed to identify the specific trauma or triggers regarding post-traumatic stress disorder (PTSD) for 1 of 22 residents in the survey sample (Resident #21). The findings included: The facility staff failed to identify and document the experiences that caused Resident #21 (R21)1 to develop PTSD or preferences to eliminate or mitigate triggers that may cause re-traumatization. Review of the clinical record revealed that R21 was admitted with diagnoses that include PTSD, Alzheimer's disease, schizophrenia, bipolar, anxiety, major depressive disorder and cerebral infarction. It was also documented that R21 was assessed on 12/30/23 as having moderate cognitive impairment. Review of R21's care plan, initiated 12/14/22 with a revision date of 5/19/23, revealed that R21 had a behavior problem due to diagnosis of PTSD but did not include the specific cause of the PTSD, what the behaviors were, or what triggers caused…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to provide social services to assist with obtaining glasses for 1 of 22 residents (Resident #32). The findings include: The facility staff failed to assist resident #32 (R32) with obtaining glasses that were prescribed on 12/13/23. Review of the clinical record revealed that R32 had diagnoses that included congestive heart failure, schizophrenia, chronic kidney disease, hypertension, depression and anxiety. It was also documented that R32 was assessed on 12/2/23 as cognitively intact. On 2/20/24 at 3:08 PM, an interview was conducted with R32, during which R32 voiced concerns that she had attended an appointment with an .eye doctor and had not received the glasses yet. Review of R32's clinical record documented an appointment with an optometrist on 12/13/23, in which R32 received a prescription for glasses. On 2/22/24 at 8:31 AM, the social worker, other staff #1 (OS#1) was interviewed regarding glasses for R32. OS#1 stated that R32 has no funds available and that R32 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to respond to pharmacy recommendations for 1 of 22 residents in the survey sample (Resident #9). The findings included: The facility staff failed to respond to a pharmacist recommendation to attempt a gradual dose reduction of Seroquel for Resident #9 (R9). Acording to the clinical record, R9 had diagnoses that included nontraumatic intracerebral hemorrhage, dementia, major depressive disorder, Alzheimer's disease, and anxiety disorder. The most current minimum data set (MDS - an assessment tool), an annual assessment dated [DATE], assessed R9 with severe cognitive impairment. Review of R9's clinical record documented a physician's order for Seroquel 100 mg tablet, give 1 tablet by mouth at bedtime that started on 11/25/22. Review of R9's psychiatric assessments, dated 9/22/23 and 12/20/23, documented the most recent attempt for a gradual dose reduction for Seroquel was on 8/14/22. On 1/18/24, the consulting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, and clinical record review, the facility staff failed to ensure one of 22 residents in the survey sample was free of unnecessary medications (Resident #9). The findings included: The facility staff failed to attempt a gradual dose reduction of Seroquel for Resident #9 (R9). According to the clinical record, R9 had diagnoses that included nontraumatic intracerebral hemorrhage, dementia, major depressive disorder, Alzheimer's disease and anxiety disorder. The most current minimum data set (MDS - an assessment tool), an annual assessment dated [DATE], assessed R9 with severe cognitive impairment. Review of R9's clinical record documented a physician's order for the antipsychotic Seroquel 100 mg tablet, give 1 tablet by mouth at bedtime that started on 11/25/22. Review of R9's psychiatric assessments dated 9/22/23 and 12/20/23 documented the last attempt for a gradual dose reduction for Seroquel was on 8/14/22. Psychiatric notes also documented nursing reports patient can be irritable at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, facility documentation, and staff interview, the facility failed to accurately label open medication to ensure safe administration and storage. The Findings Include: The facility failed to ensure that a multi-dose vial of medication was labeled with a open date. On 2/21/24 at 11:16 a.m., an observation of the medication storage room was conducted on the nursing unit, in the presence of license practical nurse (LPN1), who provided access. An opened, multidose vial of the influenza vaccine was observed in the refrigerator. No open date was noted on the label. When questioned about this, LPN1 examined the medication, verbalized not seeing an opened date, and removed the medication from the refrigerator. On 2/21/24 at 11:30 a.m., when questioned further, LPN1 stated that an open date should be placed on the vial when medication is opened. A facility policy titled, Medication Storage, read in part, Medications requiring refrigeration must be stored in a refrigerator and medications must be labeled accordingly. On 2/21/24 at 4:05 p.m., the above information was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to obtain physician ordered laboratory (Lab) services for one of 22 residents (Resident #38 - R38) in the survey sample; a CBC (Complete Blood Count) and A1C (Glycated Hemoglobin Test) were not collected as ordered for R38. The Findings Include: According to the clinical record, diagnoses for R38 included Diabetes, and kidney failure. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 1/19/24. R38 was assessed with a cognitive score of 6 out of 15, indicating moderately impaired cognition. Review of R38's physician order set documented an order, dated 6/24/23, for a CBC and A1C to be collected every three months on March 27th, June 27th, September 27th, and December 27th. Review of lab results did not evidence the lab was collected on December 27th, 2023. Review of R38's treatment administration record (TAR) for December showed a blank box (where a nurse would sign off that the order was completed) for December 27th. On 2/21/24 at 1:17 PM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-13 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility failed to provide sufficient nursing staff. Daily staffing logs evidenced low nursing staff during Christmas 2022. The Findings Include: Review of daily working logs (actual hours worked) for nursing staff revealed on 12/25/22 (Christmas day) the working shift from 7:00 AM through 7:00 PM consisted of two nurses and one certified nurses aide (CNA). Review of the scheduled for 12/25/23 indicated there were supposed to be two nurses and three CNA's. The schedule or any other documentation did not evidence what the census was on 12/25/23 in this 60 bed facility. However, documentation did evidence nurse staffing prior to Christmas day and after Christmas day had three nurses and up to 5 CNA's working. On 12/12/23 at 1:10 AM, CNA #1 (identified as the CNA working on Christmas day) was interviewed. CNA #1 verbalized that Christmas was a busy day and between himself, the two nurses, and any other available staff members, residents were being taken care of including meals, incontinence care, and activities of daily living…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility failed to ensure an accurate clinical record for one of 7 residents. Resident #1 (R1) had an inaccurate activities of daily living (ADL) record. The Findings Include: Diagnoses for R1 included; seizure disorder, traumatic brain disorder, dementia, anxiety, and bipolar. The most current MDS (minimum data set) was a significant change assessment with an ARD (assessment reference date) of 11/1/23. R1 was assessed with a score of 10 indicating moderately cognitive impairment. Review of R1's clinical record in regards to a complaint indicated there were no entries made on the ADL record on day shift on 12/25/23 for eating, meal intake, and bowel and bladder elimination. On 12/12/23 at 1:10 PM, CNA #1 was interviewed. CNA #1 verbalized working on 12/25/22 (Christmas day), which was busy because of low staffing, but did remember providing incontinence care to R1 around midmorning. CNA #1 said that while working on the hallway were R1 resides, R1's sister was observed helping to change R1. CNA #1 verbalized the taking over…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-06 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review the facility staff failed to implement their abuse prevention policies regarding promptly reporting an injury of unknown origin to the state agency for 1 for 18 in the survey sample, Resident #48; and failed to follow their pre-employment screening policies for 13 out of 25 employees reviewed. Resident #48 was found with a medium size gash to the back of his head of unknown origin requiring 5 staples. This injury of unknown origin was not reported to the state survey agency or other local agencies as required by the facility's policy for abuse reporting/investigation. The findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included infarction, hemiplegia and hemiparesis affecting right dominant side, muscle weakness, dementia with behavioral disturbance, hyperlipidemia, anxiety, hypertension, depression, dysphasia and psychosis. The most recent minimum data set (MDS) dated [DATE] was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to develop a comprehensive care plan for four of eighteen residents in the survey sample, Resident #31, #38, #46, and #11. Resident #31 was not care planned for self-administration of an albuterol inhaler; Resident #38 was not care planned for smoking; Resident #46 was not care planned for dental issues; and Resident #11 was not care planned with interventions for an existing pressure ulcer. Findings were: 1. Resident #31 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Fibromyalgia, depression, respiratory disorder, and chronic ischemic heart disease. The most recent MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 08/19/2021, assessed Resident #31 as cognitively intact with a summary score of 15. On 10/05/2021 at approximately 8:00 a.m., Resident #31 was observed sitting on her bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to ensure care in accordance with the resident's plan of care for 1 of 18 in the survey sample, Resident #27. Resident #27 was not weighed per facility standing orders, and to ensure that she was maintaining weight as directed in her care plan. The findings include: Resident #27 was admitted to the facility on [DATE] with diagnoses that included hypertension, anemia, paraplegia, mild-protein-calorie malnutrition, adult failure to thrive, gastro-esophageal reflux disease (GERD), depression, and dementia with behavioral disturbance. The most recent minimum data set (MDS) dated [DATE] was the annual/comprehensive assessment and assessed Resident #27 has having long and short term memory problems with continuous inattention and behaviors including delusions, rejection of care and behaviors towards others. Resident #27's clinical record was reviewed on 10/05/2021. The weights section of the clinical record documented the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review and staff interview, the facility staff failed to store food in a sanitary manner in the main kitchen. The findings include: On 10/4/21 at 6:25 p.m., accompanied by the dietary manager (other staff #2) the kitchen and food storage areas were inspected. Stored in the dry storage room were the following: one carton of Thick and Easy dairy beverage - opened and not dated; one 46-ounce carton of nectar thick orange juice - opened and not dated; two 46-ounce cartons of thickened apple juice - opened and not dated. The seals on these beverage were punctured and the product partially used from the cartons. These beverages were not refrigerated but were stored in the dry storage room along with unopened cartons of thickened beverages and juices. The manufacturer's label on each of these cartons stated to Refrigerate after opening. On 10/4/21 at 6:30 p.m., the dietary manager was interviewed about the opened, unrefrigerated dairy/juice beverages. The dietary manager stated the opened beverages should have been dated when opened and stored in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-06 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility document review, staff interview and clinical record review, the facility staff failed to inspect a bed frame and mattress for possible entrapment risks for one of eighteen residents in the survey sample. Resident #11's bed, installed with a specialty air mattress for over 5 months, had not been inspected for entrapment risks. The facility's most recent bed inspections had no documented date of completion and did not include all facility beds in use. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included Alzheimer's, hypertension, dementia with behaviors, protein-calorie malnutrition, history of small intestine infarction, dysphagia and urinary retention. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills. Resident #11's clinical record documented a nursing note dated 4/28/21 stating, Outside vendor arrived at facility at 2130 [9:30 p.m.] to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-06 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to assess one of eighteen (18) residents for self-adminstration of medications, Resident #31. Resident #31 was observed with an albuterol inhaler at her bedside for self administration as needed. Resident #31 had not been assessed by the interdisciplinary team to ensure safe usage of the inhaler. Findings were: Resident #31 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: Fibromyalgia, depression, respiratory disorder, and chronic ischemic heart disease. The most recent MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 08/19/2021, assessed Resident #31 as cognitively intact with a summary score of 15. On 10/05/2021 at approximately 8:00 a.m., Resident #31 was observed sitting on her bed. She was wearing oxygen via a nasal cannula at 3 liters per minute. Resident #31 was interviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to ensure a safe, operational bed for one of eighteen residents in the survey sample, Resident #11. Resident #11 was in a bed with no functional controls to raise the head, foot or height of the bed. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included Alzheimer's, hypertension, dementia with behaviors, protein-calorie malnutrition, history of small intestine infarction, dysphagia and urinary retention. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills. On 10/5/21 at 11:48 a.m., accompanied by a hospice registered nurse (RN #1), Resident #11 was observed in bed. The head of the bed was raised approximately 30 degrees. RN#1 repositioned the resident for a dressing change and stated the resident's bed did not work. RN #1 stated the bed controls were broken and she was unable to move the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review, the facility staff failed to ensure an injury of unknown origin was reported to the State Survey Agency and adult protective services for 1 of 18 in the survey sample, Resident #48. Resident #48 was found with a medium size gash to the back of his head of unknown origin requiring 5 staples. The findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included infarction, hemiplegia and hemiparesis affecting right dominant side, muscle weakness, dementia with behavioral disturbance, hyperlipidemia, anxiety, hypertension, depression, dysphasia and psychosis. The most recent minimum data set (MDS) dated [DATE] was a quarterly assessment and assessed Resident #48 as severely cognitively impaired for daily decision making with a score of 3 out of 15. Under Section G Functional Status the MDS assessed Resident #48 has requiring limited assistance with one person physical assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility staff failed to accurately completed a PASARR (Preadmission screening) for one of eighteen residents in the survey sample, Resident #46. Findings were: Resident #46 was admitted to the facility on [DATE]. His diagnoses included but were not limited to: Schizophrenia, dementia with behavioral disturbance, alcohol abuse, chronic viral hepatitis, and post traumatic stress syndrome. The most recent MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 09/09/2021. Resident #46 was assessed as cognitively intact with a summary score of 15. Resident #46's clinical record was reviewed on 10/05/2021 at approximately 3:00 p.m. There was no PASARR observed in the clinical record. During an end of the day meeting on 10/05/2021 at approximately 5:30 p.m., with the DON (director of nursing) and the corporate nurse consultant, the above information was discussed. The DON stated that she would locate the PASARR. The copy of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clincial record review, the facility staff failed to review and revise a comprehensive care plan for 1 of 18 in the survey sample, Resident #48. Resident #48's care plan was not revised for falls, including an injury of unknown origin. The findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included infarction, hemiplegia and hemiparesis affecting right dominant side, muscle weakness, dementia with behavioral disturbance, hyperlipidemia, anxiety, hypertension, depression, dysphasia and psychosis. The most recent minimum data set (MDS) dated [DATE] was a quarterly assessment and assessed Resident #48 as severely cognitively impaired for daily decision making with a score of 3 out of 15. Under Section G Functional Status the MDS assessed Resident #48 has requiring limited assistance with one person physical assistance for transfers, ambulation, eating and locomotion; extensive assistance with one person physical assistance for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to perform a pressure ulcer dressing change in a manner to prevent infection for one of eighteen residents in the survey sample, Resident #11. A nurse failed to perform hand hygiene and gloves changes during a dressing change to Resident #11's pressure ulcer. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included Alzheimer's, hypertension, dementia with behaviors, protein-calorie malnutrition, history of small intestine infarction, dysphagia and urinary retention. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills. Resident #11's clinical record documented physician orders dated 9/14/21 with instructions to cleanse the wound, pat dry, apply Santyl ointment and alginate foam dressing daily for treatment of the right gluteal fold pressure ulcer. On 10/5/21 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed follow infection control practices with placement of urinary catheter bag for one of eighteen residents in the survey sample, Resident #11. Resident #11's catheter bag was observed in the floor beside the resident's bed. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included Alzheimer's, hypertension, dementia with behaviors, protein-calorie malnutrition, history of small intestine infarction, dysphagia and urinary retention. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills.On 10/5/21 at 8:50 a.m., Resident #11 was observed in bed. The resident's urinary catheter bag was in the floor beside the bed on the window side of the room. On 10/5/21 at 10:51 a.m., Resident #11's urine collection bag was again observed in the floor beside the bed. On 10/5/21 at 11:48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-06 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation review, the facility staff failed to administer the COVID vaccine in a timely manner to one of 18 residents, Resident #27. Resident #27's Responsible Party consented to administration of the COVID vaccine on 06/04/2021, the vaccine was not given until 09/30/2021. Findings were: Resident #27 was admitted to the facility on [DATE] with the following diagnoses, including but not limited to: hypertension, paraplegia, mild-protein-calorie malnutrition, adult failure to thrive, gastro-esophageal reflux disease (GERD), depression, and dementia with behavioral disturbance. The most recent minimum data set (MDS) with an ARD (assessment reference date) of 08/09/2021 was an annual assessment. Resident #27 was assessed as has having long and short term memory problems with continuous inattention and behaviors including delusions, rejection of care and behaviors towards others. Resident #27's clinical record was reviewed on 10/06/2021 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-21 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to ensure an accurate meal ticket for one of 19 residents in the survey sample. In addition, the facility failed to ensure a system for printing meal tickets in the facility that accurately reflected physician ordered therapeutic diets, food allergies and resident preferences. Resident #23, served a puree diet, had a meal ticket for a mechanical soft diet. The ticket documented the resident was served ground pork when puree turkey was actually served. The ticket indicated ground pork was served when ticket instructions stated No Pork. The facility had an unresolved issue with inaccurate meal tickets since April 2018. The findings include: 1. Resident #23 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #23 included dementia, dysphagia, high blood pressure and history of hip fracture. The minimum data set (MDS) dated [DATE] assessed Resident #23 with severely impaired cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, the facility staff failed to ensure a dignified dining experience during lunch observation for one of 19 residents in the survey, Resident #40. Resident #40, was identified as needing to be fed, was fed by a staff member who stood over the resident while feeding her. Findings include: Resident #40, was admitted to the facility on [DATE]. Diagnoses included malnutrition, Vitamin D Deficiency, falls, dehydration, acute kidney failure, hypernatremia, Alzheimer's Dementia, osteoporosis, septic shock, encephalopathy, and hospice services. The most recent minimum data set (MDS) dated [DATE], was a quarterly assessment and assessed Resident #40 as being severely cognitively impaired with a score of 1 out of 15. The MDS dated [DATE], under Section G (Functional Status), at item G0110 (H), Eating assessed Resident #40 as requiring extensive assistance with one-person physical assistance for eating. A dining observation was conducted in the main dining room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-21 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #8 was admitted to the facility on [DATE]. Diagnoses for this resident included, but were not limited to: MS (multiple sclerosis), depression, anxiety, seizure disorder, bipolar disorder, neurogenic bladder, hypothyroidism, and hemiplegia. The most recent MDS (minimum data set) was an annual assessment dated [DATE]. This MDS documented the resident with a cognitive score of 13, indicating the resident was cognitively intact for daily decision making skills. This resident was assessed as requiring extensive assistance for most all ADLs (activities of daily living) with assistance of one staff and required total assistance for transfers and bathing with assistance of two staff. On 03/19/19 at 10:50 AM, Resident #8 was interviewed and stated that she had a complaint. The resident stated that an aide had stated to her hat she was going to punch the resident in the face. The resident stated that she didn't know why the aide said that to her, but stated that maybe it was dominance and stated that the aide has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to implement written policies and procedures for the prevention of abuse and investigation of abuse allegations, for one of 19 residents in the survey sample, Resident #8. Findings include: Resident #8 was admitted to the faintly on 05/30/17. Diagnoses for this resident included, but were not limited to: MS (multiple sclerosis), depression, anxiety, seizure disorder, bipolar disorder, neurogenic bladder, hypothyroidism, and hemiplegia. The most recent MDS (minimum data set) was an annual assessment dated [DATE]. This MDS documented the resident with a cognitive score of 13, indicating the resident was cognitively intact for daily decision making skills. This resident was assessed as requiring extensive assistance for most all ADLs (activities of daily living) with assistance of one staff and required total assistance for transfers and bathing with assistance of two staff. On 03/19/19 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to report an allegation of sexual abuse to the state agency and/or officials in accordance with State law. Findings include: Resident #8 was admitted to the faintly on 05/30/17. Diagnoses for this resident included, but were not limited to: MS (multiple sclerosis), depression, anxiety, seizure disorder, bipolar disorder, neurogenic bladder, hypothyroidism, and hemiplegia. The most recent MDS (minimum data set) was an annual assessment dated [DATE]. This MDS documented the resident with a cognitive score of 13, indicating the resident was cognitively intact for daily decision making skills. This resident was assessed as requiring extensive assistance for most all ADLs (activities of daily living) with assistance of one staff and required total assistance for transfers and bathing with assistance of two staff. On 03/19/19 at 10:50 AM, Resident #8 was interviewed and stated that she had two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to thoroughly investigate an allegation of sexual abuse for one 19 residents in the survey sample, Resident #8. Findings include: Resident #8 was admitted to the faintly on 05/30/17. Diagnoses for this resident included, but were not limited to: MS (multiple sclerosis), depression, anxiety, seizure disorder, bipolar disorder, neurogenic bladder, hypothyroidism, and hemiplegia. The most recent MDS (minimum data set) was an annual assessment dated [DATE]. This MDS documented the resident with a cognitive score of 13, indicating the resident was cognitively intact for daily decision making skills. This resident was assessed as requiring extensive assistance for most all ADLs (activities of daily living) with assistance of one staff and required total assistance for transfers and bathing with assistance of two staff. On 03/19/19 at 10:50 AM, Resident #8 was interviewed and stated that she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-21 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to issue written notice of the bed-hold policy at the time of transfer for one of 19 residents in the survey sample. No written bed-hold notice was provided when Resident #109 was transferred to the hospital. The findings include: Resident #109 was admitted to the facility on [DATE] and was discharged to the hospital on 3/28/18. Diagnoses for Resident #109 included hip fracture, high blood pressure, peripheral vascular disease and diabetes. The minimum data set (MDS) dated [DATE] assessed Resident #109 with moderately impaired cognitive skills. Resident #109's clinical record documented the resident was sent to the emergency room on 3/28/18 due to an altered mental status. The clinical record documented no written notification to the resident or her responsible party concerning the bed-hold policy. On 3/21/19 at 10:30 a.m., the director of nursing (DON) was interviewed about any bed-hold notification for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a PASARR (preadmission screening and resident review) was completed prior to admission to the facility for one of 19 residents in the survey sample, Resident 8. Findings include: Resident #8 was admitted to the faintly on 05/30/17. Diagnoses for this resident included, but were not limited to: MS (multiple sclerosis), depression, anxiety, seizure disorder, bipolar disorder, neurogenic bladder, hypothyroidism, and hemiplegia. The most recent MDS (minimum data set) was an annual assessment dated [DATE]. This MDS documented the resident with a cognitive score of 13, indicating the resident was cognitively intact for daily decision making skills. This resident was assessed as requiring extensive assistance for most all ADLs (activities of daily living) with assistance of one staff and required total assistance for transfers and bathing with assistance of two staff. During clinical record review for Resident #8, no preadmission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for three of 19 residents in the survey sample. 1. Resident #23 had no plan of care regarding use of plastic eating utensils due to unsafe behaviors. 2. Resident #29 had no individualized care plan developed regarding unsafe wandering and elopement prevention. 3. Resident #59 had no comprehensive plan of care regarding suicidal ideation. The findings include: 1. Resident #23 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #23 included dementia, dysphasia, high blood pressure and history of hip fracture. The minimum data set (MDS) dated [DATE] assessed Resident #23 with severely impaired cognitive skills. On 3/19/19 at 12:30 p.m., Resident #23 was observed eating lunch in her room. The resident was using plastic utensils while eating. The meal ticket on Resident #23's lunch tray documented, Plastic Silverware. Resident #23's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to review and revise a comprehensive care plan for one of nineteen residents. Resident #20's care plan was not revised regarding code status. The findings include: Resident #20 was admitted to the facility on [DATE] and readmitted on [DATE]. Diagnoses included eczema, bursitis of hip, perforated appendicitis, muscle weakness, chronic bronchitis, dementia with behaviors, depression, hypertension and anorexia. The most recent minimum data set (MDS) dated [DATE], was a significant change and assessed Resident #20 as severely cognitively impaired with a score of 01 out of 15 for daily decision making. Resident #20's clinical record was reviewed on 03/20/18 at 10:00 a.m. Observed on the physician's order form were orders for Do Not Resuscitate - Do Not Intubate, dated 12/22/18. Resident 20's care plans were reviewed and documented the following: Focus - [Resident #20], has advance directives r/t (related to) his choice not to execute advance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, clinical record review and staff interview, the facility staff failed to implement a bowel regimen program for one of 19 residents in the survey sample, Resident #26. Resident #26 stated that he had not had a bowel movement in 5 days and was uncomfortable. Findings include: Resident # 26 was admitted to the facility on [DATE]. Diagnoses for Resident #26 included, but were not limited to: atrial fibrillation, high blood pressure, anxiety disorder and depression. The most recent MDS (minimum data set) was a 14 day admission assessment dated [DATE]. This MDS documented the resident with a cognitive score of 14, indicating the resident was cognitively intact for daily decision making skills. The resident also was assessed as requiring supervision with one person physical assist for most all ADL's except bathing, which was extensive assist of person. He was coded a 0 (always continent) for bowel and 1 for urinary (occasional incontinent). On 03/20/19 at approximately 2:30 PM, the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review and in the course of a complaint investigation, the facility staff failed to ensure supervision for the prevention of accidents for one of 19 residents in the survey sample, Resident #29. Resident #29, assessed as an elopement risk was not provided supervision and found outside of the facility on June 5, 2018 and November 28, 2018. Findings include: Resident #59 admitted to the facility on [DATE]. Diagnoses included, but were not limited to: anemia, thyroid disorder, osteoarthritis, MS (multiple sclerosis), anxiety disorder, depression, neuralgia, neuritis, chronic pain syndrome, intractable migraines, and opioid abuse. An annual MDS (minimum data set) dated 05/30/18 documented the resident was a score of 15 for cognition, indicating the resident was cognitively intact for daily decision making skills. The resident was documented with a score of 23 [range 0-27] for total severity of mood and was also assessed on this MDS as having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and clinical record review, the facility staff failed to ensure a medication error rate of less than 5 percent. Medication pass observations revealed three errors out of 39 opportunities resulting in a 7.6 % error rate. The findings include: 1. A medication pass observation was conducted on 3/20/19 at 8:00 a.m. with registered nurse (RN) #1 administering medications to Resident #18. During this observation, RN #1 administered the medication Carbamazepine 200 mg (milligrams) to Resident #18. Resident #18's clinical record documented a physician's order dated 5/31/17 for Carbamazepine 400 mg to be administered each day at 8:00 a.m. for treatment of a seizure disorder. On 3/20/19 at 8:50 a.m., RN #1 was interviewed about the Carbamazepine administered to Resident #18. RN #1 reviewed the physician's order and stated the resident had two orders for the Carbamazepine with 400 mg to be given at 8:00 a.m. and 600 mg to be given at 8:00 p.m. RN #1 at this time reviewed Resident #18's medication supply cards in the cart. Resident #18 had a card of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for one of 19 residents in the survey sample. Resident 109's closed clinical record did not include records of treatments/dressing changes provided for wound care and the resident's bathing records were incomplete. The findings include: Resident #109 was admitted to the facility on [DATE] and was discharged to the hospital on 3/28/18. Diagnoses for Resident #109 included hip fracture, high blood pressure, peripheral vascular disease and diabetes. The minimum data set (MDS) dated [DATE] assessed Resident #109 with moderately impaired cognitive skills. a) Resident #109's closed clinical record documented the resident was admitted to the facility with a surgical wound on her left hip, a pressure ulcer to the sacrum and chronic wounds on toes of her left foot. The record documented a physician's order dated 3/10/18 for a Hydrogel dressing to the web of her left toes to be changed daily,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review, the facility staff failed to follow infection control practices regarding hand hygiene during housekeeping; failed to implement infection control protocols for the prevention of Legionella and other water borne pathogens; and failed to follow infection control protocols during medication administration. A housekeeping staff member failed to perform hand hygiene after glove removal between cleaning of resident rooms and offices. The facility had no evidence of implementing maintenance and service items required in their water management program for the prevention of Legionella and other water borne pathogens. During a medication pass observation, a nurse dropped a medication on the top of the cart and then administered the medication to a resident. The findings include: 1. On 3/19/19 at 11:15 a.m., a housekeeping staff member was observed with gloves on, sweeping the floor in room [ROOM NUMBER]. The housekeeper went into the resident's bathroom,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-02-22 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the staff failed to ensure the survey results were readily accessible. Findings included: Survey result book was not in a place that was visible and easily accessible for the resident, staff or family members to be able to view. On 2/21/24 at 10:00 a.m., a Resident Council meeting was conducted. When the asked if they knew where the survey results were located, the residents voiced uncertainty regarding the location of the survey result book. On 02/22/24 8:36 a.m., observations were conducted to locate the survey result book but was not found in any of the common areas accessible to residents or the public. On 02/22/24 at 8:40 a.m, an interview with the director of nursing (DON) about the survey book. When questioned about the location, the DON stated being unaware of where the survey result book was kept. On 2/22/24 at 8:45 a.m., an interview was conducted with the Administrator about the location of the survey result book. The Admininstrator then went to the front lobby and was observed searching the area, before finding the survey book…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$18,590 in federal fines across 1 penalty.

  • $18,590 — penalty dated 2025-04-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 42 homes this chain runs (chain average 1.8★, per CMS)
1 of 5Birch Creek Post Acute & RehabilitationTacoma, WA 1 of 5Bluestone Health And RehabilitationBluefield, WV 1 of 5Brookside Rehab & Nursing CenterWarrenton, VA 1 of 5Carlin Springs Health & RehabilitationArlington, VA 1 of 5Cortland Acres Health and RehabilitationThomas, WV 1 of 5Fair Oaks Health & RehabilitationFairfax, VA 1 of 5Forest Hill Health & RehabilitationRichmond, VA 1 of 5Glenville Health & RehabGlenville, WV 1 of 5Guggenheimer Health And Rehab CenterLynchburg, VA 1 of 5Highland Ridge Rehab CenterDublin, VA 1 of 5Holly Manor Rehab And NursingFarmville, VA 1 of 5Lawrenceville Health & RehabilitationLawrenceville, VA 1 of 5Mountain View Care CenterRipley, WV 1 of 5New Martinsville Health & RehabNew Martinsville, WV 1 of 5Oakwood SNF LLCMiddle River, MD 1 of 5Rosedale Health & RehabilitationRichmond, VA 1 of 5Shalom Gardens Health & RehabilitationRichmond, VA 1 of 5Spokane Health & RehabilitationSpokane, WA 1 of 5The McKendree Post Acute & RehabilitationHermitage, TN 1 of 5Winchester Health & RehabilitationWinchester, VA 1 of 5Woodard Creek Health & RehabilitationOlympia, WA 2 of 5Alderwood Post Acute & RehabilitationLynnwood, WA 2 of 5Evergreen Health And Rehabilitation CenterWinchester, VA 2 of 5Fairmont Crossing Health And Rehab CenterAmherst, VA 2 of 5Gig Harbor Health And RehabilitationGig Harbor, WA 2 of 5Huntington Health And Rehabilitation CenterHuntington, WV 2 of 5Lakeside Health & RehabilitationRichmond, VA 2 of 5Laurelhurst Post Acute & RehabilitationPortland, OR 2 of 5Lynn Care CenterFront Royal, VA 2 of 5Mt. Tabor Health & RehabilitationPortland, OR 2 of 5Oakwood Health And Rehab CenterBedford, VA 2 of 5Staunton Post Acute & RehabilitationStaunton, VA 2 of 5The Broadview CenterSeattle, WA 3 of 5George Washington Health & RehabilitationAlexandria, VA 3 of 5Salmon Creek Post Acute & RehabilitationVancouver, WA 3 of 5Skyview Springs Rehab And Nursing CenterLuray, VA 3 of 5Summit Health And Rehab CenterLynchburg, VA 3 of 5Tygart Valley Health & RehabilitationBelington, WV 3 of 5Williamsburg Post Acute & RehabilitationWilliamsburg, VA 4 of 5Blue Ridge Therapy ConnectionStuart, VA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA 6 SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/01/2022
NEAL-DONALD, ABRIANAIndividualW-2 MANAGING EMPLOYEEsince 12/01/2022
IDELS, SHIMONIndividualCORPORATE OFFICERsince 12/01/2022

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.2M
Net patient revenuemost recent cost report
+0.1%
Operating marginrevenue minus expenses
$1.4M
Related-party expense22% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 4%Other / private 7%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$319per resident / day
operating cost
$9,698per month
≈ monthly operating cost
$319per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495230. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-02-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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