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Staunton Post Acute & Rehabilitation

512 Houston Street, Staunton, VA 24401 · For profit - Corporation · 170 certified beds · (540) 886-2335 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$24,413 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $24,413 in federal fines (most recent 2026-03-19)
  • its independent health-inspection rating is low (2/5)
  • about 29% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1412 N Augusta St · (540) 885-0006 · Call to confirm hours
Pharmacy
Rite Aid0.2 mi
501 N Coalter St · (540) 886-2775 · Call to confirm hours
Grocery
Food Lion0.2 mi
600 N Coalter St · (540) 887-2625 · Call to confirm hours
Park
1 Churchville Ave · (540) 332-3990 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.6%14.9%15.4%better
Long-stay residents who lose too much weight5.2%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.5%1.6%2.0%better
Long-stay residents with depressive symptoms13.1%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.4%3.6%3.3%worse
Long-stay residents whose ability to walk worsened8.1%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.9%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine97.7%94.0%95.3%typical
Long-stay residents with pressure ulcers1.5%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control27.0%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table45.6%14.2%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.7%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine65.4%73.6%79.4%worse
Short-stay residents rehospitalized after admission12.7%22.3%22.6%better
Short-stay residents with an outpatient ER visit15.8%11.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.091.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.571.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 30 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.6%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
32.4%U.S. median 56.6%
Met the expected recovery
0.24U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 32.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.6%CMS range 27.9–56.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.6–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge32.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge27.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge29.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.7–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.801.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.81
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.28
Total nurse hours/ resident / day
0.40
RN hoursweekends
54.2%
Total nursing turnover
35.7%
RN turnover

How full it usually is: this home is certified for 170 beds and averages 134.1 residents a day — about 79% occupied, or roughly 36 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.41 on weekdays — 14% thinner on weekends. RN hours go from 0.58 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2023-06-14)
8
at the previous standard inspection (2022-06-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

48 citations, most serious first. The 15 most serious are shown; the remaining 33 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-03-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interviews, staff interviews, clinical record review, and facility document review the facility failed to protect the residents' rights to be free from abuse, including physical and verbal abuse for four of eleven residents in the survey sample, (resident #'s 2, 3, 4, 5) resulting in immediate jeopardy (IJ) and substandard quality of care. After accepting the plan for removal of Immediate Jeopardy from the Administrator, and determining that the Immediate Jeopardy was removed, the deficiency was assigned a Scope and Severity level of level 2, pattern. The Findings Include:For Resident #1 (R1) who had repeated aggressive behaviors towards multiple residents including R2, R3, R4, and R5, the facility staff failed to implement interventions to respond to and intervene in R1's continued abuse towards others. Diagnoses for R1 included heart failure, diabetes, dementia, hemiplegia, and seizure disorder. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 12/16/2025. R1 was assessed with a cognitive score of 5 out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide supervision for, one of two residents in the survey sample, Resident #2, that resulted in harm to the resident. The resident left the building at 2:50 a.m. on 7/13/2023 and fell while outside the building. The resident was treated for a lacerations over his left eye and back of left side of head. In the days following the fall it was discovered the resident also had suffered a broken clavicle and a broken femur since the fall of 7/13/2023 with no other falls after 7/13/2023. The findings include: For Resident #2 (R2), the resident eloped out of the facility on 7/13/2023 at 2:50 a.m., with a fall requiring medical attention. On 7/19/2023 the resident was discovered to have a fractured clavicle and on 7/27/2023 the resident complained of pain in his right leg, an x-ray was ordered and the resident was found to have an acute fracture of his right femoral neck with slight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-06-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility document review, the facility failed to ensure a resident's room was free of an accident hazard for one of 25 residents, resulting in harm at past noncompliance. Resident #210 received a second degree burn from a heating element with a missing heat guard. The Findings Include: Diagnoses for Resident #210 included: Dementia, anemia, brain injury, and seizure disorder. The most current MDS (minimum data set) was an annual assessment with an ARD (assessment reference date) of 9/28/22. Resident #210 was assessed with moderate cognitive impairment. On 6/12/23 review of a facility synopsis dated 11/27/22 was reviewed and read in part that Resident #210 had 4 seizures back-to-back on 11/26/22 and during the seizures Resident #210's arm had flailed, causing the arm to drop over the side of the bed, landing on a baseboard heating system resulting in a burn. It was also noted that corrective action had taken place by repositioning the bed and placing a cover guard over the baseboard heater. Review of Resident #210's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2020-02-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to assess and implement care for treatment of a blister for one of 34 residents (Resident #122) resulting in the development of an infected, necrotic pressure ulcer and failed to provide pressure ulcer dressing changes in a manner to prevent infection for two of 34 residents (Residents #122 and #112). The findings include: 1a) Resident #122 was admitted to the facility on [DATE] and re-admitted to the facility on [DATE]. Diagnoses for Resident #122 included end stage renal disease with hemodialysis, schizoaffective disorder, dementia, hypotension, dysphagia, anemia, neurocognitive disorder and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #122 as cognitively intact, requiring the extensive assistance of two people for bed mobility and one person for dressing and daily hygiene. Resident #112's clinical record documented the resident was re-admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2020-02-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility document review, the facility staff failed to prevent a significant medication error for one of 34 Residents. Resident #147 was given an extra dose of Methadone (classified as an opioid) which resulted in harm. The Findings Include: Resident #147 was admitted to the facility on [DATE] with a readmission of 2/7/20. Diagnoses for Resident #147 included; Osteoporosis, dementia, seizure disorder, and chronic pain. The most current MDS (minimum data set) was a significant change assessment with an ARD (assessment reference date) of 1/27/20. Resident #147 was assessed with a cognitive score of 7 indicating severe cognitive impairment. On 2/09/20 Resident #147's medical record was reviewed and evidenced a physician's progress note dated 1/20/20 that read [AGE] year old male who I am seeing today because of medication error. Patient was given double the dose of his methadone morning dose by mistake. This was quickly addressed and I was notified to monitor vitals.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure one of seven residents (Resident #107) followed protocols for safe smoking.The findings include:Resident #107 was observed smoking without supervision and with a cigarette that had not been provided or lit by facility staff.Resident #107 (R107) was admitted to the facility with diagnoses that included major depressive disorder, COPD (chronic obstructive pulmonary disease), anemia, dementia, anxiety, insomnia and protein-calorie malnutrition. The minimum data set (MDS) dated [DATE] assessed R107 with moderately impaired cognitive skills.On 4/27/26 at 2:40 p.m., R107 was observed seated in the corner of the outdoor courtyard that was designated as the smoking area for residents. R107 was actively smoking holding a lighted cigarette. R107 was interviewed at this time about smoking. R107 stated a staff member had been in the courtyard and just went back inside. R107 put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review the facility failed to report incidents of resident-to-resident abuse involving three of eleven residents in the survey sample (Resident #1, Resident #3, and Resident #4). The Findings Include: The facility did not report resident to resident abuse between Resident #1 (R1), R3, and R4. Diagnoses for R1 included heart failure, diabetes, dementia, hemiplegia, and seizure disorder. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 12/16/2025. R1 was assessed with a cognitive score of 5 indicating severely cognitively impaired. Diagnoses for R3 include heart failure, kidney disease, dysphagia, and cognitive communication deficit. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 1/28/2026. R3 was assessed with a cognitive score of 12 indicating mild cognitive impairment. Diagnoses for R4 included cerebral palsy, anxiety, bipolar disorder, and psychotic disorder. The most current MDS (minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility failed to investigate an incident of resident-to-resident abuse involving three of eleven residents in the survey sample (Resident #1, Resident #3, and Resident #4). The Findings Include: The facility did not investigate resident to resident abuse between Resident #1 (R1), R3, and R4. Diagnoses for R1 included heart failure, diabetes, dementia, hemiplegia, and seizure disorder. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 12/16/2025. R1 was assessed with a cognitive score of 5 indicating severely cognitively impaired. Diagnoses for R3 include heart failure, kidney disease, dysphagia, and cognitive communication deficit. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 1/28/2026. R3 was assessed with a cognitive score of 12 indicating cognitively intact. Diagnoses for R4 included cerebral palsy, anxiety, bipolar disorder, and psychotic disorder. The most current MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to develop and implement a comprehensive care plan regarding behaviors for one of eleven residents, Resident #1. The findings included: Resident #1's (R1) comprehensive care plan did not have parameters for an intervention of one to one observation in the behavior care plan. Diagnoses for R1 included heart failure, diabetes, dementia, hemiplegia, and seizure disorder. The most current MDS (minimum data set) was a quarterly assessment with an ARD (assessment reference date) of 12/16/2025. R1 was assessed with a cognitive score of 5 indicating severely cognitively impaired. Review of R1's care plan for behaviors listed an intervention put in place on 12/30/25 that read 1:1 supervision as indicated. There was no information regarding timeframe, whether the intervention was continuous, based on behavior, what consititued when it was to be used, or the duration. On 3/19/26 at 12:15 p.m. the director of nursing (DON) was interviewed. The DON reviewed R1's care plan and verbalized that R1 is placed on 1:1 when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure one of seven residents (Resident #107) followed protocols for safe smoking.The findings include:Resident #107 was observed smoking without supervision and with a cigarette that had not been provided or lit by facility staff.Resident #107 (R107) was admitted to the facility with diagnoses that included major depressive disorder, COPD (chronic obstructive pulmonary disease), anemia, dementia, anxiety, insomnia and protein-calorie malnutrition. The minimum data set (MDS) dated [DATE] assessed R107 with moderately impaired cognitive skills.On 4/27/26 at 2:40 p.m., R107 was observed seated in the corner of the outdoor courtyard that was designated as the smoking area for residents. R107 was actively smoking holding a lighted cigarette. R107 was interviewed at this time about smoking. R107 stated a staff member had been in the courtyard and just went back inside. R107 put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility failed to provide medically related social services for psychosocial well-being for four of eleven residents in the survey sample. Resident 's 7, 8, 9, and 10 were not assessed by the social worker after a resident-to resident altercation. The findings include: 1. Residents 7, 8, and 9 were not assessed by the social worker after a resident-to-resident altercation. Review of a facility investigation regarding resident-to-resident altercation dated 5/18/25 included Resident 11 (R11, the aggressor) and three female residents identified as R7, R8, R9. The investigation report indicated R11 newly admitted to the facilities dementia unit for respite care on 5/17/25 had became aggressive and started touching/grabbing three females' breasts while in the dining area. R11 was removed from the area, monitored and sent to the emergency room and was later discharged from the facility on 5/19/25. R7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow abuse prevention policies for two of eleven residents in the survey sample (Residents #1 and #11).The findings include:1. Facility staff failed to follow abuse prevention policies regarding reporting and investigating after Resident #1 tested positive for marijuana and methamphetamine during an emergency room visit. Resident #1 (R1) was admitted to the facility with diagnoses that included traumatic hemorrhage of cerebrum, post-traumatic hydrocephalus, epilepsy, dementia, history of substance abuse, depression, hypertension, dry eye syndrome and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact. Resident #5 (R5) was admitted to the facility with diagnoses that included paraplegia, osteomyelitis, sacral pressure ulcer, history substance abuse, chronic pain, depression, polyneuropathy and neurogenic bladder. The MDS dated [DATE] assessed R5 as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to report to the state agency, adult protective services and law enforcement of a positive test result for illicit drugs for one of eleven residents in the survey sample (Resident #1).The findings include: Facility staff failed report to the state agency, adult protective services and law enforcement after Resident #1 tested positive for marijuana and methamphetamine of unknown source. Resident #1 (R1) was admitted to the facility with diagnoses that included traumatic hemorrhage of cerebrum, post-traumatic hydrocephalus, epilepsy, dementia, history of substance abuse, depression, hypertension, dry eye syndrome and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact.Resident #5 (R5) was admitted to the facility with diagnoses that included paraplegia, osteomyelitis, sacral pressure ulcer, history substance abuse, chronic pain, depression, polyneuropathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility failed to ensure a complete and thorough investigation of an allegation of abuse and/or unusual event for two of eleven residents (Residents #1 and #11).The findings include: 1. The facility failed to ensure witness statement documentation regarding resident-to-resident altercation investigation for resident #11 (R11). Diagnoses for R11 included: Alzheimer's disease, dementia, anxiety, and depression. The most recent MDS was a discharge assessment dated [DATE], assessed R11 with short-term memory problems and moderately impaired cognitive skills. In reviewing a resident-to-resident altercation investigation conducted by the facility regarding R11 (the aggressor) and three female residents (identified as R7, R8, and R9) being touched inappropriately on 5/18/25, the investigation listed three staff members as witnesses to the altercation however, witness statements were missing from the investigation. The witnesses were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, the facility staff failed to follow professional standard of care for medication administration on two of four units (2NW and 2NS). The findings include:Facility staff observed medications left unattended in resident rooms on unit 2NW and 2NS (skilled unit).On 7/30/25 at 3:10 p.m., the director of nursing (DON) was interviewed about any issues during the last three months with medications left unattended. The DON stated unattended medications had been observed/reported on two occasions during June and July (2025) with one incident occurring on the 2NW unit and the other on 2NS unit. The DON stated the two nurses involved were re-educated and a correction plan was initiated to address the concern.On 7/30/25 at 3:30 p.m., the administrator was interviewed about the observed incidents of medication left unattended. The administrator stated there had been social media posts in the area about the facility that alleged medications were left unattended in resident rooms. The administrator stated audits were conducted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
Show the remaining 33 citations
  • Potential for harm · Dcited before2025-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to promote a safe, drug free environment for one of eleven residents in the survey sample (Resident #1).The findings include:Facility staff failed to promptly implement interventions following reports of marijuana and a chemical smell in Resident #1's room on 1/13/25. During an emergency room visit for seizures, Resident #1 tested positive for marijuana and methamphetamine following suspected illicit drug use by the resident's roommate (Resident #5). Resident #1 (R1) was admitted to the facility with diagnoses that included traumatic hemorrhage of cerebrum, post-traumatic hydrocephalus, epilepsy, dementia, history of substance abuse, depression, hypertension, dry eye syndrome and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R1 as cognitively intact. R1's clinical record documented no drug/alcohol use since July 2021.Resident #5 (R5) was admitted to the facility with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for two of eleven residents in the survey sample (Residents #6 and #10).The findings include:1. Documented neurological checks following a fall with injury were not included in Resident #6's clinical record. Resident #6 (R6) was admitted to the facility with diagnoses that included dementia with behavioral disturbance, anxiety, depression, gastroesophageal reflux, insomnia, cataracts, and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R6 with severely impaired cognitive skills. R6's clinical record documented the resident had an unwitnessed fall on 3/4/25. A nursing note dated 3/4/25 documented the resident was found on the floor in her room. This note documented physical and neurological checks were completed. The resident was observed with a large hematoma on the forehead and bruising on the upper bridge of the nose with a small break in skin. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility's records, interviews, and policy review, the facility failed to maintain a legionella prevention program to protect residents from contracting water-borne pathogens as part of the facility's infection prevention and control program. This failure had the potential to affect all residents residing in the facility. Additionally, the facility failed to ensure staff follow infection prevention practices for hand hygiene during dining observation. This has the potential for facility wide spread of infection and/or contamination. Findings: 1. Review of the facility's policy revised July 2017 and titled Legionella Water Management Program revealed .Facility is committed to the prevention, detection and control of water-borne contaminants, including legionella . 1. As part of the infection prevention and control program, our facility has a water management program, which is overseen by the water management team. 2.The water management team will consist of at least the following personnel: The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review, resident interview and staff interview, the facility staff failed to provide a clean, homelike environment on three of four living units. The findings include: The shower rooms on 2 new west, 2 west side, and 3 new west had black stains along caulking lines on/around the shower stall seats, black stains under the stall floor mats, missing drain covers, and deteriorated flooring at the thresholds to the stalls. On 6/12/23 at 4:22 p.m., accompanied by licensed practical nurse (LPN) #1, the shower room on 2 new west unit was inspected. There were three shower stalls. The caulked area around the seat base, back, and flooring was black on each of the three seats. The entrances to the shower stalls had deteriorated flooring and black stains around the safety strips. The shower stall floors had black stains under and around the floor mats and safety strips. LPN #1 stated at this time that certified nurses' aides (CNAs) disinfected the shower stalls after each resident and housekeeping was responsible for daily cleaning of the shower rooms. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review, and staff interview, the facility staff failed to store, prepare and distribute food in a sanitary manner. The findings include: 1. Food preparation/service equipment and the overall kitchen environment were dirty. Undated, out of date, and unsealed food items were stored in the refrigerator and available for use. The dishwasher was dirty and operated by staff members not using hair restraints. Stainless steel serve pans were stored nested and wet. On 6/12/23 at 11:05 a.m., the initial tour of the main kitchen was conducted accompanied by the cook (other staff #2). Two dietary aides (other staff #14, #15) were observed operating the dishwasher with no hair restraints in use. The dishwasher had crumbs and food particles on the top surface of the machine along with streaks of a white/orange colored substance down the front of the dishwasher panels. There was an empty, broken spray bottle on top of the machine. The hand sink near the dishwashing area was dirty with brown stains in the sink bowl. The dry storage room had a five-gallon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-14 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility staff failed to ensure proper function of the freezer in the main kitchen. The findings include: On 6/12/23 at 11:30 a.m., accompanied by the cook (other staff #2), the walk-in freezer in the main kitchen was inspected. Upon opening the door, there was water and ice on the floor, at the threshold to the unit. Water was noted dripping along the top of the freezer door. There was frozen condensation visible on the entire ceiling of the freezer. The cook was interviewed at this time about the water/ice. The cook stated that the freezer had been worked on but not repaired and that the water/ice had been there for weeks. On 6/13/23 at 11:45 a.m., the maintenance director (other staff #4) was interviewed about the freezer with condensation/ice. The maintenance director stated that he thought the kitchen manager had contacted an outside vendor for repair. The maintenance director stated that he was not sure if the vendor worked on the freezer or the outcome of the repair. The maintenance director denied knowledge of a work order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Power of Attorney (POA) for healthcare document was located in the medical record for one sampled resident reviewed for advance directives (Resident (R)11). This failure had the potential for an unauthorized person to enter a Do Not Resuscitate (DNR) directive for the resident. Findings include: Review of R11's POA dated [DATE] revealed R11's daughter (F11) and another individual appointed as attorneys-in-fact by R11. The document revealed in part the power to act on R11's behalf as follows: .1.To demand, hold and generally deal with any monies, securities and other property which now or hereafter belongs to me, or in which I may have interest. 2. To sign any note, check, security or other instrument, negotiable or nonnegotiable, whether or not the check or other instrument is drawn to the order of my Attorney, for deposit, discount, collection or otherwise. 3. To write checks upon, or otherwise withdraw, all funds or account balances now or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility failed to ensure a significant change assessment was completed for one of 25 residents. Resident #61 did not have a significant change assessment completed, after a functional decline in ADL's (Activities of Daily Living). The Findings Include: Diagnoses for Resident #61 included: Dementia, schizophrenia, anxiety, Alzheimer's disease and malignant neoplasm. The most current MDS (minimum data set) was an annual assessment with an ARD (assessment reference date) of 5/31/23. Resident #61 was assessed with short and long-term memory problems and as severely cognitively impaired. On 6/13/23, a comparison of Resident #61's quarterly MDS dated [DATE] and an annual MDS dated [DATE] indicated (in section G) Resident #61 had a decline in the following: Bed mobility from extensive with one person assist to total dependence with two person assist, dressing from extensive assist to total dependence one person assist, eating from extensive assist to total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of facility policy, the facility failed to ensure the required Level II Preadmission Screening and Resident Review (PASRR) was completed for one of 24 residents (Resident (R) 4). Potentially, this impedes R4 from receiving the appropriate treatments/services for mental illness. Findings include: Review of facility's undated document titled ''Virginia Long-Term Services and Supports (LTSS) Screening, Preadmission Screening and Resident Review (PASRR) Policy'' reads in part, ''Level 2 Referral When a resident has a positive Level I screening, the facility will initiate the Level II screening request by faxing (do not e-mail PHI [protected health information]) the following materials to the state-designated authority (Ascend): Level 1 Screening (DMAS-95), indicating if the resident has a serious mental illness, intellectual disability, or related condition .'' Review of R4's ''admission Record'' revealed that R4 was admitted to the facility on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of facility policy, the facility failed to revise the comprehensive care plan to ensure accuracy for two of 21 residents (Resident (R) 89 and R54) reviewed for care plan revision. Specifically, the facility failed to revise R89's care plan to address weight loss and failed to revise R54's care plan to identify use of a catheter safety strap. Findings include: Review of the undated facility policy titled Care Planning - Comprehensive Person-Centered, revealed, A person centered comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing . needs shall be developed for each resident . comprehensive care plan means an interdisciplinary communication tool developed after completion of a comprehensive MDS [Minimum Data Set] . The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans: when the desired outcome is not met, when goals, needs and preferences change . 1. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, record review, and review of facility policy, the facility failed to ensure one of one resident (Resident (R)54) reviewed for catheter care was wearing a securement device. This failure increased the potential for the catheter to become dislodged or cause injury. Findings include: Review of facility's undated policy titled ''Urinary Catheter Care'' read in part'' Changing Catheters: indwelling catheters will be changed in accordance with physician/ nurse practitioner's orders by a licensed nurse. Ensure that the catheter remains secured with a leg strap to reduce friction and movement at the insertion site. (Note: Catheter tubing should be strapped to the resident's inner thigh.)'' During an observation on 06/14/23 at11:05 AM of R54's catheter care, it was noted R54's catheter was not secured to her upper thigh area. R54's catheter was draining yellow color urine with slight amount of sediment noted in the tubing. Review of R54's ''admission Record'' located in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review and staff interview, the facility staff failed to properly dispose of garbage/refuse. The findings include: On 6/12/23 at 11:30 a.m., accompanied by the cook (other staff #2), the garbage disposal area/dumpsters were observed. The doors on the two dumpsters were open with visible/exposed refuse in both containers. On the ground around and in front of the dumpsters were several blue gloves, a plastic drink bottle, an empty trash bag, and small trash items/debris. The cook stated that garbage was supposed to be placed inside the dumpsters and the doors kept closed. On 6/13/23 at 11:45 a.m., the regional dietary director (other staff #3), serving as interim kitchen manager, was informed about the open dumpsters with trash/debris on the ground. The regional dietary director had no comment about the dumpsters but stated that kitchen staff were responsible for daily cleaning and disposal of waste. The facility's policy titled Food Safety - Director of Dinging Services' Responsibilities (Chapter 4: Sanitation and Infection Control 4-3)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-09 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to ensure a registered nurse was onsite at the facility for 8 consecutive hours on 06/05/2022. Findings were: The facility as worked schedule for the week of the survey and the week prior to the survey. On 06/01/2022, 06/03/2022, and 06/05/2022, there was no RN (registered nurse) scheduled. CNA (certified nursing assistant) #1 who did staffing was interviewed on 06/08/2022 at 10:00 a.m. She stated, The MDS (minimum data set) nurses are RNs and they are here for at least 8 hours a day Monday through Friday, so they were here on June 1st and June 3rd .they aren't on the schedule but they are in the building and here if needed .June 5th was a Sunday so there was not an RN here that day. She was asked why no RN was scheduled. She stated, There are only three PRN (as needed) nurses who work here .two are on nights, one is on dayshift. They are required to work at least 20 hours per month, 1 weekend per month and one holiday per year. There are no full time RNs here right now .we are trying to hire some . The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-09 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of employee files, facility policy review, and staff interview, the facility failed to implement their policy for Abuse, neglect, and Exploitation. Six of 25 employee files reviewed did not contain either a criminal record check, a sworn statement, or references, The findings were: Twenty-five employee files were reviewed on 06/08/2022 beginning at approximately 3:30 p.m. The files were reviewed for sworn statements, criminal background checks, license verification, and references. Four of the files reviewed did not have a criminal background check completed, three of the files did not have sworn statements, and two of the files did not have reference checks. The six files included the following: 1. HR (human resources) Coordinator/Payroll: Hired 05/27/2021. No criminal record check. 2. LPN (Licensed practical nurse): Hired 03/09/2021. No criminal record check. 3. LPN/MDS (Minimum data set): Hired 12/01/2020. No sworn statement, no criminal record check, and no references. 4. NA (nursing assistant): Hired 10/13/2020. No reference checks. 5. Activities: Hired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-09 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to provide gastrostomy care as ordered for one of thirty-one residents in the survey sample, Resident #23. A physician's order to cleanse and apply a daily dressing to Resident #23's gastrostomy site was not implemented for over three months. The findings include: Resident #23 was admitted to the facility with diagnoses that included cerebral infarction, dysphagia with gastrostomy, chronic pulmonary embolism, severe protein-calorie malnutrition, history of COVID-19, dementia, anemia and diaphragmatic hernia. The minimum data set (MDS) dated [DATE] assessed Resident #23 with severely impaired cognitive skills. This MDS listed the resident received 51% or more of total caloric intake through a feeding tube. Resident #23's clinical record documented a physician's order dated 3/2/22 to cleanse the resident's PEG (percutaneous endoscopic gastrostomy) with wound cleanser and apply a drain sponge each day for care of the PEG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint investigation, clinical record review, facility document review, and staff interview, the facility failed to ensure three of 31 residents in the survey sample, Residents # 169, 24, and 168 were free from abuse. Resident # 169 was physically abused and Residents # 24 and 168 were verbally abused by a facility staff member. The findings include: 1. Resident # 169 was admitted to the facility with diagnoses that included Non-Alzheimer's Dementia, dementia with behavioral disturbance, anxiety disorder, depression, hypothyroidism, Vitamin-D deficiency, dysphagia, and history of COVID-19. According to a Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/15/2022, the resident was unable to respond to questions and be assessed under Section C (Cognitive Patterns). Under Section G (Functional Status), the resident was assessed as totally dependent with one person physical assist for eating. Review of the Progress Notes in the resident's closed Electronic Health Record (EHR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2022-06-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for one of thirty-one residents in the survey sample, Resident #23. Resident #23 had no care plan regarding care of a gastrostomy. The findings include: Resident #23 was admitted to the facility with diagnoses that included cerebral infarction, dysphagia with gastrostomy, chronic pulmonary embolism, severe protein-calorie malnutrition, history of COVID-19, dementia, anemia and diaphragmatic hernia. The minimum data set (MDS) dated [DATE] assessed Resident #23 with severely impaired cognitive skills. This MDS listed the resident received 51% or more of total caloric intake through a feeding tube. Resident #23's clinical record documented a physician's order dated 3/2/22 to cleanse the resident's PEG (percutaneous endoscopic gastrostomy) with wound cleanser each day along with a drain sponge. The record documented a physician's order dated 3/15/22 for bolus administration of Osmolite…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to follow physician orders for one of thirty-one residents in the survey sample, Resident #72. Notification was not made to the provider regarding weight gain for Resident #72 as ordered by the physician. The findings include: Resident #72 was admitted to the facility with diagnoses that included dementia, ventricular fibrillation, tachycardia, cervical disc disorder, COPD (chronic obstructive pulmonary disease), hypertension, chronic kidney disease, heart failure, atrial fibrillation, depression, anxiety, sleep apnea and benign prostatic hyperplasia. The minimum data set (MDS) dated [DATE] assessed Resident #72 with severely impaired cognitive skills. Resident #72's clinical record documented a physician's order dated 5/18/22 for daily weights (same scale before breakfast) with instructions to notify the nurse practitioner of weight gain greater than 2 pounds (lbs.) in one day or 5 lbs. in one week. Resident #72's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to implement interventions to prevent weight loss for one of 31 residents in the survey sample, Resident #117. Findings include: Resident #117's diagnoses included, but were not limited to: cerebral infarction, Vitamin D deficiency, localized edema, pre-diabetes, vascular dementia, insomnia, and major depression. The most recent MDS (minimum data set) was a quarterly assessment dated [DATE]. This MDS assessed the resident with a cognitive score of 3 indicating the resident had severe impairment in daily decision making skills. The resident was assessed as requiring supervision with one person physical assistance for eating. Resident #117's weight was documented as 163.0 pounds. The resident was also coded as having weight loss (not physician prescribed). On 06/07/22 at 12:48 PM, Resident #117 was observed eating in the dining room, feeding himself. The resident ate 100 % of his meal. When asked if the food was good and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to ensure drugs and biological's were labeled appropriately on one of two nursing units. The facility failed to appropriately label a multi- dose vial of Tuberculin on unit 3 New West. Findings include: On 06/08/22 at 8:41 AM, the 3 New [NAME] unit medication storage refrigerator was observed with license practical nurse (LPN #3, unit manager). The refrigerator had one vial of tuberculin medication in it's original box. The vial of Tuberculin had been opened with approximately half of the medication remaining in the vial. Neither the vial of Tuberculin, nor the original box had an open date, indicating when the medication had been opened/accessed. LPN #3 stated the vial of Tuberculin should have an open date on it and should be discarded after 30 days of being opened, and since there was no open date it would be discarded. A policy titled, Storage and Expiration Dating of Medications documented, .Once any medication or biological package is opened .follow manufacturer/supplier guidelines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-02-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, facility staff failed to store drugs and biologicals appropriately on two of four units in the facility. Findings included: Medication storage on 2-New [NAME] was observed on [DATE] at 8:10 a.m. In the locked, medication refrigerator behind the nurse's desk was a blue, plastic box with a black handle, not permanently affixed. The box was closed with a green zip tie. Labeling on the box included, Lorazepam Box. LPN (licensed practical nurse) #2, the unit manager, was interviewed regarding the box and verified the box did contain Lorazepam. LPN #2 stated, It just showed up on our unit. They [pharmacy] said [physician name] just wanted it in the building in case we needed it. We have never opened it. In a locked cabinet behind the nurse's desk, where the stat medication boxes were stored, was a red, plastic box with a black handle, not permanently affixed. The box was closed with a green zip tie and a small combination lock. Enclosed in the box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to complete a valid Durable Do Not Resuscitate Order (DDNR) for one of 34 residents in the survey sample. No resident representative signed the state approved DDNR form for Resident #122. The findings include: Resident #122 was admitted to the facility on [DATE] and re-admitted to the facility on [DATE]. Diagnoses for Resident #122 included end stage renal disease with hemodialysis, schizoaffective disorder, dementia, hypotension, dysphagia, anemia, neurocognitive disorder and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #122 as cognitively intact. Resident #122's clinical record documented a DDNR order form dated 1/16/20 indicating the resident was incapable of making an informed decision about providing, withholding, or withdrawing a specific medical treatment or course of medical treatment. This form also documented the patient had not executed a written…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a CCP (comprehensive care plan) was reviewed and revised for two of 34 residents in the survey sample, Resident #66 and Resident #86. Findings include: Resident #86 was admitted to the facility on [DATE] with diagnoses that included diabetes II, muscle weakness, dementia without behavioral disturbance, depression, Alzheimer's disease, adult failure to thrive, hypertension and venous insufficiency. The most recent minimum data set (MDS) dated [DATE] was the annual assessment and assessed Resident #86 as severely impaired for daily decision making with a score of 7 out of 15. Resident #86's clinical record was reviewed on 02/10/20. Observed on the physician order sheet was the following order: 10/14/19: TX (treatment) - Compression Stockings for Bilateral Lower Extremities Ankle High. A review of Resident #86's care plans did not document the orders for the compression stockings. On 02/10/20 at 4:05 p.m., the MDS coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to follow physician orders for the use of compression stockings for one of 34 in the survey sample, Resident #86. The findings include: Resident #86 was admitted to the facility on [DATE] with diagnoses that included diabetes II, muscle weakness, dementia without behavioral disturbance, depression, Alzheimer's disease, adult failure to thrive, hypertension and venous insufficiency. The most recent minimum data set (MDS) dated [DATE] was the annual assessment and assessed Resident #86 as severely impaired for daily decision making with a score of 7 out of 15. Resident #86's clinical record was reviewed on 02/10/20. Observed on the physician order sheet was the following order: 10/14/19: TX (treatment) - Compression Stockings for Bilateral Lower Extremities Ankle High. A review of Resident #86's treatment administration record (TAR) documented the application of the stockings dated 02/10/20. On 02/10/20 at 8:45 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-11 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, the facility staff failed to ensure proper treatment and assistive devices to maintain vision for one of 34 residents, Resident #66. Resident #66 was assessed and care planned for needing glasses, but the resident was not provided visual aids to assist and/or maintain vision. Findings include: Resident #66 was admitted to the facility on [DATE]. Diagnoses for this resident included, but were not limited to: dementia with behavioral disturbances, high blood pressure, Alzheimer's dementia, atrial fibrillation, depression and anxiety disorder. The most recent MDS (minimum data set) was a quarterly assessment dated [DATE]. This MDS assessed the resident as having short and long term memory impairment with severe impairment in daily decision making skills. This MDS also assessed the resident as having highly impaired vision, in addition to not having corrective lenses. A significant change assessment dated [DATE] was reviewed for comparison and for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed to provide supervision to prevent accidents for one of 34 residents, Resident #51. Kitchen staff opened a locked door giving Resident #51 access to the outside. The door locked behind her and she was unable to reenter the building. Findings were: Resident #51 was admitted to the facility on [DATE] with the following diagnoses, including, but not limited to: Cellulitis, Lupus, Chronic pain syndrome, hepatitis C, emphysema, and lung cancer. The admission MDS (minimum data set) with an ARD (assessment reference date) of 12/09/2019, assessed Resident #51 as cognitively intact with a summary score of 15. The clinical record was reviewed on 02/09/2020. The following information was observed in the nurse's notes section: 11/28/2019 6 A [6:00 a.m.] Resident rested will in bed .s/p [status post] fall this shift Pt [patient] reports she used her tight hand to break her fall. No skin break. Pt wrapped her need [sic-knee] per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to ensure interventions were implemented to prevent weight loss for one of 34 residents in the survey sample, Resident #22. Resident #22 was not weighed for three months by facility staff. A weight was obtained on 02/11/20 and the resident had lost 5.45 % since the last weight completed in November 2019 (3 months). Findings include: Resident #22 was admitted to the facility on [DATE]. Diagnoses for this resident included, but were not limited to: dementia, anxiety disorder, depression, psoriasis, and hypothyroidism. The most recent MDS (minimum data set) was a quarterly assessment dated [DATE]. This MDS assessed the resident with short and long term memory impairment with severe impairment in daily decision making skills. The resident was assessed as requiring extensive assistance of one staff member for most all ADL's (activities of daily living), including consuming meals. The resident resident's height and weight on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, family interview, clinical record review, facility document review, and in the course of a complaint investigation, the facility staff failed to ensure that medication (Methadone) was available for administration for one of 34 residents, Resident #48. Findings were: Resident #48 was originally admitted to the facility on [DATE]. His current diagnoses included, but were not limited to: Dementia, Parkinson's Disease, Chronic Pain Syndrome, Cerebral Atherosclerosis, Hypothyroidism, and Depressive Disorder. A quarterly MDS (minimum data set) with an ARD (assessment reference date) of [DATE], assessed Resident #48 as cognitively intact with a summary score of 14. The complainant was interviewed on [DATE] at approximately 10:55 a.m., she voiced concerns that the pharmacy had not delivered Resident #48's methadone. She stated, He gets it twice a day and he hasn't had it since yesterday morning. At approximately 11:15 a.m., LPN (licensed practical nurse) #11 was interviewed. She was asked if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a medication pass and pour observation, clinical record reviewed, staff interview and facility document review, the facility staff failed to ensure a medication error rate of less than 5% (five percent). The medication pass and pour observation consisted of 25 (twenty- five) medication opportunities with four medication errors, resulting in a medication error rate of 16% (sixteen percent). Findings include: On 02/09/20 at 04:19 PM, a medication pass and pour observation was conducted on Unit 3 NW (NorthWest) with LPN (Licensed Practical Nurse) #7. LPN #7 used hand sanitizer and began to prepare medications for Resident # 138. Medications prepared included the following: (1) Three Tegretol 100 mg (milligram) tablets for a total of 300 mg. (2) One calcium with vitamin D 600/400 mg tablet. (3) One ethosuximide 250 mg tablet. (4) One pravastatin 20 mg tablet. The medication pills were counted and verified with LPN #7; a total of six pills were counted. Resident #138 took the medications whole with water. LPN #7 cleansed his hands and exited the room. On 02/09/20 at 4:35 PM, LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-11 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interview, staff interview, the facility staff failed, for two of 34 residents in the survey sample (Residents # 59 and 137), to provide routine and emergency dental services. Resident # 137 lost a natural tooth and was not provided with emergency dental services to treat the loss. Resident # 59 was not provided routine dental care for tooth decay and a broken partial plate. The findings include: 1. Resident # 137 was admitted to the facility on [DATE], and most recently readmitted on [DATE] with diagnoses that included coronary artery disease, deep vein thrombosis, heart failure, hypertension, cirrhosis, diabetes mellitus, gastroesophageal reflux disease, Non-Alzheimer's dementia, chronic obstructive pulmonary disease, and palliative care. According to an Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/22/2020, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review and staff interview, the facility staff failed to store food in a sanitary manner. Two large pans of plain cake were stored in the walk-refrigerator uncovered. The findings include: On 2/9/20 at 2:23 p.m., accompanied by a dietary employee (other staff #5), the food items in the walk-in refrigerator were inspected. Stored near the bottom of a portable food tray rack were two large pans of plain cake. The cakes were not covered or sealed to protect against contamination. The dietary employee was interviewed at the time of the observation about the uncovered cakes. The dietary worker stated she made the cakes yesterday (2/8/20) for use tomorrow (2/10/20). The dietary worker stated the cakes were usually covered with another pan to protect them from contamination. On 2/9/20 at 2:45 p.m., the dietary manager (other staff #6) was interviewed about the cakes stored in the refrigerator without a seal or cover. The dietary manager stated food items were supposed to be covered and dated when made. The facility's policy titled Food Storage: Cold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interview, and staff interview, the facility staff failed, for one of 34 residents in the survey sample (Resident # 137), to maintain a complete and accurate clinical record. Facility staff failed to document Resident # 137's loss of a natural tooth in the clinical record. The findings were: Resident # 137 was admitted to the facility on [DATE], and most recently readmitted on [DATE] with diagnoses that included coronary artery disease, deep vein thrombosis, heart failure, hypertension, cirrhosis, diabetes mellitus, gastroesophageal reflux disease, Non-Alzheimer's dementia, anxiety disorder, depression, bipolar disorder, chronic obstructive pulmonary disease, and palliative care. According to an Annual Minimum Data Set with an Assessment Reference Date of 1/22/2020, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15 out of 15. At 2:30 p.m. on 2/9/2020, Resident #137 was interviewed. While…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility document review, staff interview and clinical record review, the facility staff failed to follow infection control practices during dressing changes for two of 34 residents in the survey sample (Residents #122 and #112). The findings include: 1. Resident #122 was admitted to the facility on [DATE] and re-admitted to the facility on [DATE]. Diagnoses for Resident #122 included end stage renal disease with hemodialysis, schizoaffective disorder, dementia, hypotension, dysphagia, anemia, neurocognitive disorder and gastroesophageal reflux disease. The minimum data set (MDS) dated [DATE] assessed Resident #122 as cognitively intact. On 2/11/20 at 9:40 a.m., licensed practical nurse (LPN #14) was observed performing a dressing change to the pressure ulcer on Resident #122's left hand. LPN #14 placed a plastic bag with dressing supplies on Resident #122's bed covers. LPN removed supplies (gauze pads, bottle of Dakin's cleansing solution, scissors) from the bag and placed them directly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$24,413 in federal fines across 1 penalty.

  • $24,413 — penalty dated 2026-03-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.8+0.2 vs chain
Health inspection 2 of 51.7+0.3 vs chain
Staffing 3 of 52.0+1.0 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 42 homes this chain runs (chain average 1.8★, per CMS)
1 of 5Birch Creek Post Acute & RehabilitationTacoma, WA 1 of 5Bluestone Health And RehabilitationBluefield, WV 1 of 5Brookside Rehab & Nursing CenterWarrenton, VA 1 of 5Carlin Springs Health & RehabilitationArlington, VA 1 of 5Cortland Acres Health and RehabilitationThomas, WV 1 of 5Fair Oaks Health & RehabilitationFairfax, VA 1 of 5Forest Hill Health & RehabilitationRichmond, VA 1 of 5Glenville Health & RehabGlenville, WV 1 of 5Guggenheimer Health And Rehab CenterLynchburg, VA 1 of 5Highland Ridge Rehab CenterDublin, VA 1 of 5Holly Manor Rehab And NursingFarmville, VA 1 of 5Lawrenceville Health & RehabilitationLawrenceville, VA 1 of 5Mountain View Care CenterRipley, WV 1 of 5New Martinsville Health & RehabNew Martinsville, WV 1 of 5Oakhurst Health & RehabilitationFork Union, VA 1 of 5Oakwood SNF LLCMiddle River, MD 1 of 5Rosedale Health & RehabilitationRichmond, VA 1 of 5Shalom Gardens Health & RehabilitationRichmond, VA 1 of 5Spokane Health & RehabilitationSpokane, WA 1 of 5The McKendree Post Acute & RehabilitationHermitage, TN 1 of 5Winchester Health & RehabilitationWinchester, VA 1 of 5Woodard Creek Health & RehabilitationOlympia, WA 2 of 5Alderwood Post Acute & RehabilitationLynnwood, WA 2 of 5Evergreen Health And Rehabilitation CenterWinchester, VA 2 of 5Fairmont Crossing Health And Rehab CenterAmherst, VA 2 of 5Gig Harbor Health And RehabilitationGig Harbor, WA 2 of 5Huntington Health And Rehabilitation CenterHuntington, WV 2 of 5Lakeside Health & RehabilitationRichmond, VA 2 of 5Laurelhurst Post Acute & RehabilitationPortland, OR 2 of 5Lynn Care CenterFront Royal, VA 2 of 5Mt. Tabor Health & RehabilitationPortland, OR 2 of 5Oakwood Health And Rehab CenterBedford, VA 2 of 5The Broadview CenterSeattle, WA 3 of 5George Washington Health & RehabilitationAlexandria, VA 3 of 5Salmon Creek Post Acute & RehabilitationVancouver, WA 3 of 5Skyview Springs Rehab And Nursing CenterLuray, VA 3 of 5Summit Health And Rehab CenterLynchburg, VA 3 of 5Tygart Valley Health & RehabilitationBelington, WV 3 of 5Williamsburg Post Acute & RehabilitationWilliamsburg, VA 4 of 5Blue Ridge Therapy ConnectionStuart, VA

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA 6 SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/01/2022
JACKSON, KARENIndividualW-2 MANAGING EMPLOYEEsince 12/01/2022
IDELS, SHIMONIndividualCORPORATE OFFICERsince 12/01/2022

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.6M
Net patient revenuemost recent cost report
-12.4%
Operating marginrevenue minus expenses
$4.0M
Related-party expense29% of expenses
Who pays — share of resident-days
Medicaid 92%Medicare 2%Other / private 6%

About 92% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.0M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$343per resident / day
operating cost
$10,421per month
≈ monthly operating cost
$305per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495243. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-06-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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