Skyview Springs Rehab And Nursing Center
30 Montvue Drive, Luray, VA 22835 · For profit - Limited Liability company · 120 certified beds · (540) 743-4571 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.2% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.2% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.0% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 23.8% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.5% | 3.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 6.8% | 15.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.2% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.9% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.4% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.9% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 72.9% | 73.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 17.3% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 15.0% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.53 | 1.52 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.52 | 1.48 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 33.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 63 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.3%CMS range 27.4–49.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.4–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 33.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 39.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.3–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 110.9 residents a day — about 92% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.78 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.42 hrs/resident/day on weekends vs 2.92 on weekdays — 17% thinner on weekends. RN hours go from 0.36 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 12 most serious are shown; the remaining 39 are one tap away and print in full.
- Immediate jeopardy · Kcited beforedisputed · IIDR2019-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Resident #48 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: Alzheimer's (1), schizophrenia (2) and depressive disorder (3). The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 9/23/19, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was cognitively intact. The resident was coded as independent for bed mobility, transfer, walking in room and corridor, locomotion on and off the unit, dressing, eating, toilet use and personal hygiene. The annual MDS (minimum data set) assessment with ARD (assessment reference date) of 3/23/19 coded the resident's current tobacco use, as yes. The care plan dated 2/6/19, documented in part, Focus: Smoking: Non-compliant with smoking policy. The Goal: dated 2/6/19, documented, (Resident #48) will not smoke against facility policy through next review. The Interventions: dated 2/6/19, documented,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, facility document review, and clinical record review, the facility failed to protect the resident's right to be free from sexual abuse by a resident, for one of three residents in the survey sample, Resident #2. The facility developed and implemented an acceptable plan of correction, therefore this deficiency is cited at past non-compliance. The findings include: For Resident #2 (R2), the facility staff failed to ensure the resident was free from sexual abuse by another resident (Resident #1) on 7/16/2023. The facility synopsis of the event, dated 7/16/2023, documented, Incident type: Resident to resident sexual abuse. Describe Incident: (Name of R1) noted in (room number) with (Name of R2) with (R2's) penis in mouth performing oral sex. Residents separated immediately. The nurse's note dated, 7/16/2023 at 3:20 p.m. documented, At 1500 [3:00 p.m.] a nursing staff member came to nurse's station and notified this write and another nurse that (room number of R1) was noted to be in (room number of R2) with (R2) lying in bed and with (R1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for eight of 34 residents in the survey sample; Residents #94, #11, #29, #97, #106, #23, #35, and #46. The findings include: 1. For Resident #94, the facility staff failed to follow the comprehensive care plan for the administration of diabetic related medications as ordered. A review of the comprehensive care plan revealed one dated 9/2/23 for The resident has Diabetes Mellitus. This care plan included the intervention dated 9/2/23 for Diabetes medication as ordered by doctor . A review of the clinical record revealed the following orders: 1. An order dated 7/27/23 for Humalog (1) 10 units twice daily, before breakfast and lunch. 2. An order dated 7/7/23 for Humalog, dose per sliding scale, before breakfast and lunch. (Resident #94's glucose level was 217. The sliding scale dose order included, 200…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 34 residents in the survey sample, Resident #29. The findings include: For Resident #29, the facility failed to monitor for fluid restriction and intake, failed to assess for bruit and thrill at the dialysis access site, and failed to maintain a complete communication system with the dialysis center. Resident #29 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: ESRD (end stage renal disease) and diabetes. The most recent MDS (minimum data set) assessment, a Medicare 5-day assessment, with an ARD (assessment reference date) of 10/10/23, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. A review of the MDS Section G-functional status coded the resident as being independent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to protect the dignity of 1 of 34 residents in the survey sample; Resident #65. The findings include: For Resident #65, the facility staff failed to provide eating assistance in a dignified manner. On the 9/15/23 quarterly MDS (Minimum Data Set) Resident #65 was coded as being severely cognitively impaired in ability to make daily life decisions. The resident was coded as requiring extensive assistance with eating. On 10/31/23 at 1:10 PM an observation was made of Resident #65. She was up in her recliner geri-chair in the dining room area, being fed by CNA #1 (Certified Nursing Assistant). CNA #1 was standing over the resident to feed her. There were empty chairs nearby where CNA #1 could have sat next to Resident #65 to feed her. On 1/11/23 at 7:50 AM an interview was conducted with CNA #1. When asked how one should be positioned when feeding a resident, she stated, In front of them. When asked if she should be sitting or standing, she stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to evidence periodic review of Advance Directives for three of 34 residents in the survey sample; Residents #78, #33 and #41. The findings include: 1. For Resident #78, the facility staff failed to evidence that periodic review was completed regarding the resident's Advance Directive wishes. Resident #78 was admitted to the facility on [DATE]. A review of the physician's orders revealed an order dated 4/24/23 for DO NOT RESUSCITATE - DNR, and an order dated 5/30/23 for hospice services. In addition, review of the clinical record revealed an Advance Medical Directive form dated 11/16/2020. Further review of the clinical record failed to reveal any evidence that the resident and/or resident representative was provided opportunity to review and make changes to the Advance Directive document, formulate a Living Will, or formulate / change other decisions such as organ donation, wishes for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and clinical record review, the facility staff failed to notify the physician of a possible need to alter treatment for one of 34 residents in the survey sample, Resident #35. The findings include: For Resident #35 (R35), the facility staff failed to notify the physician when the resident's medication Jardiance (1) was not available for administration on 10/9/23 and 10/10/23. A review of R35's clinical record revealed a physician's order dated 3/13/23 for Jardiance 25 mg (milligrams) by mouth one time a day for type two diabetes mellitus. A review of R35's October 2023 MAR (medication administration record) revealed the same physician's order for Jardiance. On 10/9/23 and 10/10/23, the MAR documented the code, 9= Other/ See Progress Notes. Nurses' notes dated 10/9/23 and 10/10/23 documented the medication Jardiance was not administered and was on order. Further review of R35's clinical record failed to reveal the resident's physician was notified and made aware the medication was not available for administration. On 11/1/23 at 2:19 p.m., an interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure a PASARR (Preadmission Screening and Resident Review) was completed for one of 34 residents in the survey sample; Resident #24. The findings include: For Resident #45, the facility failed to complete a PASARR. Resident #24 was admitted to the facility on [DATE]. A review of the clinical record revealed a Medicaid Funded Long-Term Care Services Authorization Form document dated 2/26/20. This document included 3. Pre-admission Screening Information (to be completed only by Level I, Level II or ALF screeners) Level I/ALF Screening Identification? YES .Level II Assessment Determination? NO The document did not contain any of the questions and responses of the State PASARR screening form. On 11/1/23 at 2:30 PM, OSM #3 (Other Staff Member) the Director of Social Services, was asked about this document. She stated that it was all the facility had and that it did not meet the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to follow professional standards of practice for one of 34 residents in the survey sample; Resident #94. The findings include: For Resident #94, the facility staff failed to administer Humalog as ordered by the physician. A review of the clinical record revealed the following orders: 1. An order dated 7/27/23 for Humalog (1) 10 units twice daily, before breakfast and lunch. 2. An order dated 7/7/23 for Humalog, dose per sliding scale, before breakfast and lunch. (Resident #94's glucose level was 217. The sliding scale dose order included, 200 - 249 = 2 units). On 11/01/23 at 8:20 AM, the Medication Administration task was conducted with LPN #5 (Licensed Practical Nurse) for Resident #94. The following was observed: 1. Humalog 10 units, scheduled, was administered after the resident had breakfast. 2. Humalog 2 units based on sliding scale, was administered after the resident had breakfast. When asked if Resident #94's insulin was administered in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to implement interventions for the prevention of a decrease in range of motion for one of 34 residents in the survey sample, Resident #46. The findings include: For Resident #46 (R46), the facility staff failed to place a washcloth in the resident's left hand per the physician orders. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 8/2/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is not cognitively impaired for making daily decisions. In Section G, Functional Status, the resident was coded as having functional limitations in range of motion with impairment on one side of upper and lower extremities. The physician order dated 5/22/2023 documented, Ensure rolled up washcloth to inside of left grip at all times, change washcloth daily or as needed if soiled, every shift for contracture, skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to provide respiratory services per the physician orders for two of 34 residents in the survey sample, Residents #46 and #97. The findings include: 1. For Resident #46 (R46), the facility staff failed to have the correct oxygen concentrator to provide oxygen at the physician prescribed rate. On the most recent MDS (minimum data set) assessment, a quarterly assessment with an assessment reference date of 8/2/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is not cognitively impaired for making daily decisions. Observation was made of R46 on 10/31/2023 at approximately 1:30 p.m. R46 was lying in bed with a nasal cannula in place with oxygen being delivered. The oxygen concentrator flowmeter was numbered two to ten, with two being the first number on the bottom and ten being the top number on the flowmeter. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to implement bed rail requirements for one out of 34 residents in the survey sample, Resident # 106. The findings include: For Resident #106, the facility staff failed to evidence a review of the risks and benefits of bedrails, and failed to obtain informed consent for the use of the rails. Resident #106 was observed in bed with one quarter bed rail bilaterally on 10/31/23 at 12:00 PM, 11/1/23 at 9:00 AM, and 11/1/23 at 10:45 AM. The most recent MDS (minimum data set) assessment, a Medicare 5-day admission assessment, with an ARD (assessment reference date) of 10/11/23, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired. In Section G, functional status, the resident was coded as being independent for bed mobility and transfers. A review of the clinical record revealed no evidence of a bed rail evaluation or informed consent for Resident #106. An interview was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2023-11-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and clinical record review, the facility staff failed to provide pharmacy services for one of 34 residents in the survey sample, Resident #35. The findings include: For Resident #35 (R35), the facility staff failed to ensure the medication Jardiance (1) was available for administration on 10/9/23 and 10/10/23. A review of R35's clinical record revealed a physician's order dated 3/13/23 for Jardiance 25 mg (milligrams) by mouth one time a day for type two diabetes mellitus. A review of R35's October 2023 MAR (medication administration record) revealed the same physician's order for Jardiance. On 10/9/23 and 10/10/23, the MAR documented the code, 9= Other/ See Progress Notes. Nurses' notes dated 10/9/23 and 10/10/23 documented the medication Jardiance was not administered and was on order. On 11/1/23 at 2:19 p.m., an interview was conducted with LPN (licensed practical nurse) #4. LPN #4 stated medications should be re-ordered from the pharmacy when there is a five-day supply of the medication left. LPN #4 stated that if a medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure a medication error rate of less than 5% for one of 34 residents in the survey sample; Resident #94. The facility had two medication errors out of 35 opportunities, resulting in a medication error rate of 5.71%. The findings include: For Resident #94, Humalog insulin was administered after breakfast instead of before breakfast, resulting in a medication error of not administering the medication at the right time as ordered by the physician. On 11/01/23 at 8:20 AM, the Medication Administration task was conducted with LPN #5 (Licensed Practical Nurse) for Resident #94. The following was observed: 1. Humalog (1) 10 units, scheduled, was administered after the resident had breakfast. 2. Humalog 2 units based on sliding scale, was administered after the resident had breakfast. A review of the clinical record revealed the following orders: 1. An order dated 7/27/23 for Humalog 10 units twice daily, before breakfast and lunch. 2. An order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide complete and accurate documentation for two of 34 residents in the survey sample, Residents #11 and #106. The findings include: 1. For Resident #11, the facility staff failed to evidence complete and accurate documentation for showers/bathing. A review of the comprehensive care plan dated 2/3/23, which revealed, FOCUS: Resident has an ADL (activities of daily living) self-care performance deficit related to weakness and right leg amputation. INTERVENTIONS: Provide supervision and cuing as needed with ADLs. Physical assist as needed with ADLs. A review of the ADL document in Resident #11's medical record, revealed documentation for showers was missing for 8/23/23 and 8/26/23. Shower documentation was also missing for 9/6/23, 9/30/23, 0/4/23, 10/7/23, 10/11/23, 10/18/23, 10/21/23, 10/25/23 and 10/28/23. An interview was conducted on 10/31/23 at 3:00 PM with Resident #11. Resident #11 stated, They do not give me showers consistently. I do not think they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to promote self-determination to participate in activities and socialization with other resident for one of three residents in the survey sample, Resident #1. The findings include: Resident #1 (R1) only participated in an activity of choice 13 out of 28 days from 7/16/2023 through 8/14/2023. On the most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 7/22/2023, the resident was coded as scoring a nine out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired to make daily decisions. In Section G - Functional Status, the resident was coded as being either independent or requiring only supervision for all his activities of daily living. The resident was coded as being independent for locomotion on and off the unit. In Section F - Preferences for Customary Routine and Activities, the resident was coded as the following items…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. The facility staff failed to implement the comprehensive care plan for bathing for Resident #52. Resident #52 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), a quarterly assessment, with an ARD (assessment reference date) of 12/30/2021, the resident scored an 8 of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. In Section G - Functional Status, the resident was coded as not having had a shower or bath during the lookback period. The comprehensive care plan dated 11/29/2021 documented, in part, Focus: The resident has an ADL self-care performance deficit r/t (related to) Dementia, Limited Mobility .BATHING/SHOWERING - Provide sponge bath when a full bath or shower cannot be tolerated. There was no documentation in the care plan that the resident has refused baths/showers. An interview was conducted with the resident's family member on 2/6/2022 at 3:11p.m. When asked if she had any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-08 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement a complete pain management program by documenting the location of the resident's pain and implementing non-pharmacological interventions prior to the administration of prn (as needed) pain medications for two of 51 residents in the survey sample, Residents # 25 and # 88. The findings include: 1. The facility staff failed to document the location of the Resident #25's pain and implementing non-pharmacological interventions prior to the administration of Tramadol (1). Resident # 25 was admitted to the facility with a diagnosis that included by not limited to osteoarthritis. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/10/2021, the resident scored 14 out of 15 on the BIMS (brief interview for mental status), indicating the resident is cognitively intact for making daily decisions. Section…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, it was determined that the facility staff failed to provide food at a palatable temperature during lunch service on 2/7/2022, with the potential to affect 53 of 54 residents on the North unit receiving a meal tray. The findings include: Review of the resident council minutes from a meeting held on 1/31/2022. The minutes stated: .1. Food- not being cooked/too tough. Cold food- Getting trays late. Resident requested hot . A resident comments/concerns form dated 1/31/22 included in the minutes documented in part, .Resident c/o (complains of) food being cold when they get it. 2. They want hot coffee. 3. Some of the food is too tough to eat. - The food is at temp (temperature) when it leaves the kitchen- we do not have any control of when it is delivered. The coffee is served at 160 (degrees) in an insulated mug. We will speak to DON (director of nursing). Tough food is most likely pork chops. We are working on that as we speak. Trying to find a way to tenderize them better. [Signature of OSM (other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to act upon a reported grievance for missing personal items for one of 51 residents in the survey sample, Resident #21. The facility staff failed to promptly respond to a known grievance for missing clothing items for Resident #21. The findings include: On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 12/9/2021, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is cognitively intact for making daily decisions. On 2/6/2021 at 5:00 p.m., an interview was conducted with Resident #21. The resident stated that they had received several items of clothing from their son and his girlfriend for Christmas and had sent them to the laundry to be labeled which had not been returned. The resident stated that they were missing a sweatshirt, two pairs of sweatpants and a pajama set and they had spoken to [Name of OSM (other staff member)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to implement facility initiated transfer requirements for 3 of 51 residents in the survey sample, Residents #96, #81 and #54. The facility staff failed to evidence a physician note regarding facility initiated hospital transfers for Residents #96 and #81 and failed to evidence required information provided to hospital staff for facility initiated transfers for Residents #81 and #54. The findings include: 1. Resident #96 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 8/18/21, the resident scored 3 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. Review of Resident #96's clinical record revealed the resident was transferred to the hospital on [DATE] for a fever and altered mental status. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, facility document review and clinical record review, it was determined the facility staff failed to provide an accurate assessment for one of 51 residents, Resident #32. The facility staff failed to complete an accurate MDS (minimum data set), an annual assessment, for Resident #32. The findings include: During the entrance conference on 2/6/22, request was made for the facility to provide a list for smoking times and residents that smoke. There were five residents from the south wing and three residents from the north wing on the list provided 2/6/22 at 3:30 PM; Resident #32 was included on the list. On 2/7/22 at 3:00 PM, Resident #32 was observed to go to the outside smoking area. The smoking area for South wing residents was supervised by two staff, with five residents smoking. LPN (licensed practical nurse) #8 distributed cigarettes and then lit each resident's cigarette. The smoking area contained a smoke blanket and a fire extinguisher with inspection tag dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on family interview, facility document review, and clinical record review, it was determined the facility staff failed to provide ADL (activities of daily living) care for one of 51 residents in the survey sample, Resident #52. Resident #52, a dependent resident, was not provided baths. The findings include: Resident #52 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), a quarterly assessment, with an ARD (assessment reference date) of 12/30/2021, the resident scored an 8 of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. In Section G - Functional Status, the resident was coded as not having had a shower or bath during the lookback period. The comprehensive care plan dated 11/29/2021 documented, in part, Focus: The resident has an ADL self-care performance deficit r/t (related to) Dementia, Limited Mobility .BATHING/SHOWERING - Provide sponge bath when a full bath or shower cannot be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to implement the physician ordered interventions for the prevention of pressure injuries for one of 51 residents in the survey sample, Resident # 11. The facility staff failed to place a donut pillow on the resident's left ankle. The findings include: Resident #11 was admitted to the facility 7/11/2015. On the most recent MDS (minimum data set) assessment, a quarterly assessment with an ARD (assessment reference date) of 11/17/2021, the resident was coded as having short and long term memory problems and as being severely cognitively impaired for making daily decisions. In Section M - Skin Conditions, the resident was coded as having one stage III pressure injury. Pressure Injury: A pressure injury is localized damage to the skin and underlying soft tissue usually over a bony prominence or related to a medical or other device. The injury can present as intact skin or an open ulcer and may be painful. The injury occurs as a result of intense and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and clinical record review, it was determined that the facility staff failed to implement interventions to prevent an accident for two of 51 residents in the survey sample, Residents # 10 and #32. The findings include: 1. The facility staff failed to provide two fall mats and place one fall mat on Resident # 10's right side of the bed. Resident # 10 was admitted to the facility with a diagnosis that included but was not limited to lack of coordination. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 11/16/2021, the resident scored 4 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely impaired of cognition for making daily decisions. On 02/06/2022 at approximately 2:22 p.m., an observation of Resident # 10 revealed they were lying in bed with a fall mat on the floor to the resident's left side. On 02/07/2022 at approximately 9:52 a.m., an observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and facility document review it was determined that the facility staff failed to provide respiratory services as ordered, and in a sanitary manner, for three of 51 residents in the survey sample, Residents #74, #28, and #41. The findings include: 1. The facility staff failed to administer oxygen at the ordered flow rate to Resident #74. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 1/19/2022, the resident was coded as being severely impaired for making daily decisions. Section O documented the resident receiving oxygen while a resident at the facility. On 2/6/2022 at approximately 2:15 p.m., Resident #74 was observed in bed wearing an oxygen nasal cannula with a humidifier bottle dated 2/4/22; this equipment was attached to an oxygen concentrator. The oxygen flow rate on the concentrator was observed to be set at 1.5 lpm (liters per minute). Resident #74 was observed to be alert, awake and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined the facility staff failed to complete an assessment for the use of side rails and/or failed to have consent, after discussion of the risks and benefits for the use of the bed rails, for three of 51 residents in the survey sample, Residents #11, #40 and #28. The findings include: 1. The facility staff failed to obtain consent, after a discussion of the risks and benefits for the use of the bed rails, from the responsible party, for Resident #11. Resident #11 was admitted to the facility 7/11/2015. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/17/2021, the resident was coded as having short and long term memory problems and severely cognitively impaired for making daily decisions. In Section G - Functional Status, the resident was coded as requiring extensive assistance of two staff members for moving in the bed. Observation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review and employee record review, it was determined that the facility staff failed to evidence documentation for one of four CNA (certified nursing assistant) employee records reviewed, CNA #3. For CNA #3, the facility staff failed to evidence documentation of an annual performance review. The findings include: A review was conducted of four CNA employee records for the documentation of an annual performance review. CNA #3 failed to have documented evidence of a performance review. A request was made for the above records on 2/7/2022 at the end of day meeting at approximately 4:45 p.m. On 2/8/2022 at approximately 9:00 a.m., OSM (other staff member) # 3, human resources, reviewed the requested documents with this surveyor and stated she'd return with answers after looking further. On 2/8/2022 at 11:00 a.m., OSM #3 presented a Critical Skills Checklist dated 7/8/2021. OSM #3 stated she could not find any other documentation of an annual performance review for CNA #3. The facility policy, Nurse Aide In-service Training, documented in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to ensure a complete and accurate clinical record for 1 of 51 residents in the survey sample, Resident #83. The facility staff failed to ensure that the PASRR (Pre-admission Screening and Resident Review) level 2 screening was available on the clinical record. The findings include: Resident #83 was admitted to the facility on [DATE] and had the diagnoses of but not limited to stroke, bipolar, and depression. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 1/25/22, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident was not cognitively impaired for making daily decisions. The resident was coded as requiring extensive assistance for bathing and supervision for all other areas of activities of daily living. A review of the clinical record revealed a PASRR level 1 screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to administer the pneumococcal immunization for one of five resident immunization record reviews, Resident 91. Resident #91's RR (resident representative) provided consent for the pneumococcal immunization on 12/29/21. The facility staff failed to evidence the immunization was administered to the resident. The findings include: Resident #91 was admitted to the facility on [DATE]. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 1/27/22, the resident scored 5 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. Review of Resident #91's clinical record revealed a consent for the pneumococcal immunization form dated 12/29/21 that documented a check mark beside, I hereby GIVE the facility permission to administer a pneumonia VACCINATION,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0888 — isolatedEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review, it was determined that the facility staff failed to track all employees' COVID-19 vaccination status, and failed to implement the facility policy for employee vaccination tracking for 6 of 100 employees sampled, OSM (other staff member) #10, #11, #12, #13, #14, and #15. The facility staff failed to implement their policy for COVID-19 employee vaccination status tracking, and failed to track COVID-19 vaccination status for OSM #10, #11, #12, #13, #14, and #15, all employees of [name of Hospice Company]. The findings include: The facility policy titled, COVID-19 (SARS-CoV-2) Vaccination Policy- Employee documented, 4. Procedures- [Name of facility company] requires all employees, and all volunteers and contractors working on-site, to be 'fully vaccinated' against COVID-19. Employees must provide proof of full vaccination status either by proof of vaccination via the Vaccination Attestation form .To establish they have received the COVID-19 vaccine, employees must [sic] one of the following: CDC (Centers for Disease Control)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-08 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to have an annual inspection of three resident beds of 52 beds in the survey sample, Resident #11, #40, and #28. The findings include: 1. For Resident #11, the facility staff failed to complete an annual bed inspection. Resident #11 was admitted to the facility 7/11/2015. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/17/2021, the resident was coded as having short and long term memory problems and severely cognitively impaired for making daily decisions. In Section G - Functional Status, the resident was coded as requiring extensive assistance of two staff members for moving in the bed. Observation was made of Resident #11 on 2/6/2022 at 2:10 p.m. The resident observed to be in her bed, with both side rails up. The physician orders dated, 5/29/2019, documented, 1/4 (quarter) side rails to aid with bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-08 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and employee record review, it was determined the facility staff failed to ensure one of four CNA (certified nursing assistants) had required training, CNA #2. The facility failed to provide CNA #2 training in dementia care. The findings include: The employee education records of four CNAs were reviewed. It was noted that CNA #2 failed to have any documented dementia training. A request was made for CNA #2's dementia training records on 2/7/2022 at the end of day meeting at approximately 4:45 p.m. On 2/8/2022 at approximately 9:00 a.m. OSM (other staff member) # 3, human resources, reviewed the requested documents with this surveyor and stated she would return with further information. On 2/8/2022 at 11:00 a.m., OSM #3 stated she could not find the documentation of any dementia training for CNA #2. The facility policy Nurse Aide In-service Training documented, in part, 4. Annual in-services: e. include training that addresses the care of residents with cognitive impairment; and f. include training in dementia management, infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-11-18 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and facility document review it was determined that the facility staff failed to ensure RN (Registered Nurse) coverage for at least 8 hours a day, every day. A review of the staffing schedules and postings revealed several dates where there was no RN on duty. The findings include: A review of the as-worked schedule for 30 days and the staff postings revealed there was no RN coverage on the following dates: 10/12/19 10/13/19 10/20/19 10/21/19- [Review of the staff posting for 10/21/19, documented 24 hours of RN coverage. This was not reflected on the as-worked schedule. No evidence was provided, that an RN was on duty this date.] 10/24/29 - [Review of the staff posting for 10/24/19, documented 16 hours of RN coverage. This was not reflected on the as-worked schedule. No evidence was provided, that an RN was on duty this date.] 10/25/19 10//25/19 11/9/19 11/10/19 A review of the staff posting revealed that there was no RN scheduled for the following dates: 10/12/19 - this was in agreement with the as-worked schedule. 10/13/19 - this was in agreement with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-11-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined that the facility staff failed to prepare and serve food in a sanitary manner. The findings include: On 11/13/19 from 11:42 AM to 12:40 PM, an observation was made of the tray line service. The following issues were observed: 1. OSM #10 (Other Staff Member, dietary staff) was preparing the plates for each tray. The tray line contained a wooden butcher-block surface area for setting items on. The wooden surface was noted to contain stains of various age appearance. She had the same pair of gloves on throughout the tray line service. She was noted to touch this stained wooden surface multiple times with her gloved hands. She was noted to place the tongs used to pick up fish and Salisbury steaks, directly on the wooden surface. OSM #10 was noted to handle plates, bowls, serving tongs and spoons, and touch various surfaces of the steam table / tray line equipment with the same gloves on that touched the stained butcher-block surface. She was observed to handling each plate as she prepared it with her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-11-18 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and employee record review, it was determined that the facility staff failed to meet the training requirements for eight of 15 CNA (Certified Nursing Assistant) employee records reviewed, (CNA #4, CNA #5, CNA #6, CNA #7, CNA #8, CNA #9, CNA #2 and CNA #100. The findings include: A review of education records was conducted for 15 facility CNA records. The following was identified: 1. CNA #4 did not complete the required 12 hours of training during her anniversary year of [DATE] to [DATE]. She completed 7.75 hours. 2. CNA #5 did not complete the required 12 hours of training during her anniversary year of [DATE] to [DATE]. She completed 10 hours. 3. CNA #6 did not complete the required 12 hours of training; did not complete dementia care training during her anniversary year from [DATE] to [DATE]. She completed 4.25 hours. 4. CNA #7 did not complete the required 12 hours of training; did not complete dementia care training during her anniversary year from [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, facility staff interview, and facility document review, it was determined that the facility staff failed to assist residents to exercise their right to vote. The facility staff failed to offer residents who could vote the opportunity to do so for the November 2019 election. The findings include: On 11/13/19 at 11:00 a.m., a group interview was conducted with 12 residents. Of these 12 residents, eight (Residents # 9, #45, #87, #13 and GRP [group resident] #31, #42, #3, and #48) were coded as cognitively intact with brief interview for mental status scores at 13-15. As a part of the group interview, the surveyor asked the residents if they were given the opportunity, or if they were assisted to vote in the recent elections. All eight cognitively intact residents stated they were not offered the chance to vote. On 11/13/19 at 3:11 p.m., OSM (other staff member) #17, the activities director, was interviewed. When asked who is responsible for arranging for facility residents to vote, OSM #17 stated, I am. But I did not do that this year. It completely slipped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-11-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and facility staff interview, the facility staff failed to maintain a comfortable home-like environment in two of two common areas on the north wing, and in the main dining room. On 11/13/19, observations revealed temperatures in the north wing common areas were 61 degrees, and the temperature in the main dining room was 64 degrees. The findings include: On 11/13/19 at 8:58 a.m., the surveyor walked through the north wing of the facility. In both common areas at either end of the wing, the temperature felt cold. Two residents were observed in one of the common areas; both residents were wearing heavy sweaters and had their hands arms crossed tightly in front of them. On 11/13/19 at 9:04 a.m., OSM (other staff member) #7, the maintenance director, was asked to accompany the surveyor to the common areas and to take the temperatures. In the common area nearest the main entrance, the temperature registered 61 degrees. The common area at the opposite end of the unit also measured 61 degrees. OSM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-18 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to evidence documentation that the care plan goals were sent to the hospital upon transfer for 5 of 60 Residents in the survey sample, Residents #56, #19, #81, #82, and #105 The findings include: 1. On 10/8/19, Resident #56 was transferred to the hospital, there was no documented evidence that the comprehensive care plan goals were sent to the receiving facility. Resident #56 was admitted to the facility on [DATE], with a recent readmission on [DATE] with diagnoses that included but were not limited to: congestive heart failure (1), anxiety disorder, high blood pressure, gout (2), and dementia. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 9/30/19, coded the resident as scoring a 14 on the BIMS (brief interview for mental status) score, indicating the resident was capable of making daily cognitive decisions. A nurse's note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure professional standards of quality for as needed pain medications for two of 60 residents in the survey sample, Resident #81 and #87. The facility staff failed to clarify two PRN (as needed) pain medication orders for Resident #81 to determine when each medication should be administered based on pain level parameters. The facility staff failed to clarify two PRN (as needed) pain medication orders for Resident #87 to determine when to administer each medication based on pain level parameters. The findings include: 1. Resident #81 was admitted to the facility with diagnoses that included but were not limited to: cancer of the lung, anxiety disorder, stroke, chronic pain syndrome, and high blood pressure. The most recent MDS (minimum data set) assessment, a Medicare 30 day assessment, with an assessment reference date of 11/7/19, coded the resident as scoring a 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-18 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to assess a resident to administer their medications independently for one of 60 residents in the survey sample, Resident #87. Resident # 87 was observed administering her nebulizer treatments without supervision from a nurse on two occasions; review of the clinical record failed to evidence a self-administration of medication assessment for the resident. The findings include: Resident #87 was admitted to the facility on [DATE] with diagnoses that include but were not limited to: respiratory failure, chronic pain syndrome, COPD [general term for chronic, nonreversible lung disease that is usually a combination of emphysema and chronic bronchitis] (1) and anxiety disorder. The most recent MDS (minimum data set) assessment, an annual assessment, with an assessment reference date of 10/24/19, coded the resident as scoring a 15 on the BIMS (brief interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility documentation review, facility staff failed to ensure two of 60 residents in the survey sample, Residents #72, and #82, were free from abuse. On 9/24/19, Resident #304 hit Resident #72 on the face with his open hand, causing a red area on Resident #72's face and pushed Resident #72, hitting his knee on the doorframe causing an abrasion. On 7/12/19, Resident #53 hit Resident #82 with her cane causing a bruises to her fifth digit of the right hand. The Findings Included: 1. Resident #72 was admitted to the facility on [DATE]. His diagnoses included diabetes, delusional disorders, and intellectual disability. Resident #72's most recent Minimum Data Set (MDS) assessment was a quarterly assessment with an Assessment Reference Date (ARD) of 10/15/2019. The Brief Interview for Mental Status (BIMS) scored Resident #72 at a 12, indicating mild impairment. Resident #72 was coded as requiring extensive assistance of one person for bed mobility, transfers, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-18 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to notify the ombudsman of a transfer to the hospital and evidence a notice was given to the resident and/or responsible party with the reason for the transfer for one of 60 residents in the survey sample, Resident #19. The findings include: Resident #19 was admitted to the facility on [DATE], with a recent readmission on [DATE] with diagnoses that included but were not limited to: anxiety disorder, dementia, seizures, and stroke. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 9/6/19, coded the resident as scoring a 9 on the BIMS (brief interview for mental status) score, indicating the resident was moderately impaired to make daily cognitive decisions. The nurse's note dated, 10/16/19 at 8:34 a.m. documented, Resident found beside of bed on back. When attempted to move he complained of back and head pain, resident to be sent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and facility document review, it was determined that the facility staff failed to accurately code the MDS (Minimum Data Set) assessment for smoking status for 2 of 60 residents in the survey sample; Residents #32 and #45. The facility staff coded the Resident #32 as not being a current tobacco user on the most recent comprehensive assessment dated [DATE] and the resident was observed smoking. The facility staff coded the Resident #45 as not being a current tobacco user on the most recent comprehensive assessment dated [DATE], when the resident stated during interview that (Resident #45) does go outside to smoke about twice a day with another resident. The findings include: 1. Resident #32 was admitted to the facility with the diagnoses including but not limited to, diabetes, nicotine dependence, angina, hemiplegia, mood disorder, depression, epilepsy, high blood pressure, cerebrovascular disease, and aphasia. The annual MDS (Minimum Data Set) assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to implement the comprehensive care plan for one Resident, Resident #25, in a sample of 60 Residents. The facility staff failed to implement the interventions for Resident #25's urinary catheter care plan. The Findings Included: Resident #25 was admitted to the facility on [DATE]. His diagnoses included anxiety disorder, depression, and urinary retention. Resident #25's most recent Minimum Data Set (MDS) assessment was a Significant Change Assessment with an Assessment Reference Date (ARD) of 09/04/2019. The Brief Interview for Mental Status (BIMS) scored Resident #25 at a 15, indicating no impairment. Resident #25 was coded as requiring extensive assistance of two or more people for all Activities of Daily Living (ADLs). On 11/12/2019 at 12:06p.m., an observation was made of Resident #25 in his room watching TV in his wheelchair. It was noted at that time that the urine drainage bag from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to review and/or revise the comprehensive care plan to address a fall for one of 60 residents in the survey sample; Resident #19. The findings include: Resident #19 was admitted to the facility with the diagnoses of but not limited to mental and behavioral disorders, sepsis, anxiety disorder, bladder neuromuscular dysfunction, vascular dementia, seizures, stroke, aphasia, and benign prostatic hyperplasia. The quarterly MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 9/6/19 coded the resident as being moderately impaired in ability to make daily life decisions. The resident was coded as extensive care for bathing, hygiene, toileting, and dressing; supervision for bed mobility; independent for eating and ambulation; had no upper or lower extremity impairment; was incontinent of bowel frequently and had an indwelling catheter for bladder. A review of the clinical record revealed a nurse's note dated 2/8/19 that documented, pt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to ensure respiratory care consistent with professional standards of practices for one of 60 residents in the survey sample, Resident # 86. The facility staff failed to ensure a full E-cylinder of oxygen for Resident #60 was properly stored and secured. The findings include: Resident #86 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: COPD [chronic obstructive pulmonary disease] (1), anxiety disorder, and GERD [gastroesphogeal refulx disease] (1). The most recent MDS (minimum data set) assessment, an admission assessment, with an assessment reference date of 10/21/19, coded the resident as scoring a 14 on the BIMS (brief interview for mental status) score, indicating he was capable of making daily cognitive decisions. The resident was coded as requiring supervision to limited assistance for his activities of daily living. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure a complete and accurate medical record for one of 59 residents, Resident #48. The physician's progress notes failed to document discussion regarding alternative to smoking. The findings include: Resident #48 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: Alzheimer's (progressive loss of mental ability and function often accompanied by personality changes and emotional instability (1), schizophrenia (mental disorder characterized by gross distortions of reality, withdrawal from social contacts, and disturbances of thought, language and perception) (2) and depressive disorder (dejected state of mind with feelings of sadness, discouragement, and hopelessness) (3). The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 9/23/19, coded the resident as scoring a 15 out of 15 on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-02-08 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility document review, it was determined the facility staff failed to make available the results of the most recent survey. The facility staff failed to include the results of the abbreviated survey ending 12/29/2021 in the survey results notebook in the lobby. The findings include: Observation was made of the survey results book located in the lobby of the facility on 2/6/2022 at 2:00 p.m. and on 2/7/2022 at 8:05 a.m. The most recent survey results in the book were dated June 2021. The results from the most recent survey, ending on 12/29/2021, were not in the book. An interview was conducted with ASM (administrative staff member) #1, the administrator, on 2/8/2022 at 10:29 a.m. When the above observation was shared with ASM #1, ASM #1 stated he had just gotten to the facility a few weeks ago. ASM #1 stated he really had not thought to look at that. When asked the process for making the survey results available for the residents and resident representatives, ASM #1 stated the most current survey results should be available in the binder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2022-02-08 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, it was determined the facility staff failed to post the daily nursing staff posting on 2/6/2022. The findings include: Observation was made of the nursing staff posting on the wall outside the door to the receptionist area on 2/6/2022 at 1:00 p.m. The nursing staff posting was dated 2/4/2022. Observation was made of the nursing staff posting outside the receptionist area on 2/7/2022 at 7:30 a.m. The nursing staff posting was dated 2/4/2022. An interview was conducted with OSM (other staff member) #8, the staffing coordinator, on 2/7/2022 at 11:44 a.m. When asked who does the staff posting sheets, OSM #8 stated, [name of OSM #9]. An interview was conducted with OSM #9, the accounts payable/receptionist, on 2/7/2022 at 11:45 a.m. When asked the process for the staff posting, OSM #9 stated she gets the information from the [name of computer program] that gives her the staff and times. When asked when she puts the paper in the frame in the lobby, OSM #9 stated she arrives at the around 7:30 a.m., does her rounds and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2019-11-18 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review it was determined that the facility staff failed to ensure a continuous, accurate posting of the facility staffing. Observation of the staff posting upon entrance to the facility on [DATE] 11:40 AM, revealed the staff posting for Friday, 11/8/19. There was no evidence of a current posting was observed. The findings include: On 11/15/19 at 9:45 AM RN #1 (Registered Nurse) the Assistant Director of Nursing was asked about who posts the staffing. She identified OSM #6 (Other Staff Member) who she stated was the person at the front desk, the secretary. On 11/15/19 at 9:54 AM, in an interview with OSM #6, she stated that her position was Accounts payable/Executive Assistant. When asked about the staff posting, OSM #6, stated that the master schedule is input into the computer and then pulls the data for the staffing hours. She stated that she then prints it and hangs it. When asked what knew about the requirements of posting the staffing, OSM #6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to HILL VALLEY HEALTHCARE — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 1.8 | +1.2 vs chain |
| Health inspection | 3 of 5 | 1.7 | +1.3 vs chain |
| Staffing | 2 of 5 | 2.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 42 homes this chain runs (chain average 1.8★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SKYVIEW SPRINGS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/31/2021 |
| COPPER VA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| GOLD VA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| HVH LURAY OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| LURAY OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| SILVER VA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| VA NOBLE PARENTCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2021 |
| MILLER, EVA | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2021 |
| IDELS, SHIMON | Individual | CORPORATE OFFICER | — | since 12/01/2022 |
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $458K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495255. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-11-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.