Villa Del Sol Post Acute
16910 Woodruff Ave., Bellflower, CA 90706 · For profit - Limited Liability company · 99 certified beds · (562) 867-1761 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.1% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 17.0% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.3% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 4.9% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.9% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.2% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.5% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 97.1% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.2% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.0% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.23 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.92 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.60 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.8%CMS range 24.2–51.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.1–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 45.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 93.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 4.7–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.33 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 89.6 residents a day — about 91% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.85 hrs/resident/day on weekends vs 4.44 on weekdays — 13% thinner on weekends. RN hours go from 0.43 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
76 citations, most serious first. The 10 most serious are shown; the remaining 66 are one tap away and print in full.
- Potential for harm · Ecited beforedisputed · IDR2026-06-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three residents' (Resident 1) prescription (physician ordered) medications were acquired and administered in a timely manner.The failure resulted in a disruption of Resident 1's treatment plan and had the potential to delay recovery and put Resident 1's health at risk.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes (chronic condition where the body either resists the effects of insulin or doesn't produce enough to maintain normal glucose levels) with foot ulcer (open sore), end stage renal disease (ESRD -irreversible kidney failure), atherosclerosis of coronary artery bypass graft (the development or progression of fatty plaque within the surgically implanted vessels), peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs), stricture of artery (restricted blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one resident's (Resident 1) blood glucose (simple sugar - the body's primary source of energy) level was checked prior to insulin (hormone that removes excess sugar from the blood can be produced by the body or given artificially via medication) administration.The failure had the potential to result in hypoglycemia (low blood glucose). Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes (chronic condition where the body either resists the effects of insulin or doesn't produce enough to maintain normal glucose levels) with foot ulcer (open sore).During a review of Resident 1's Progress Notes titled Nursing advanced Clinical Admission, 6/6/2026 at 1 a.m., the notes indicated Resident 1 was alert and oriented with some confusion. The notes indicated Resident 1 and was able to move all extremities. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of one resident's (Resident 1) medical records were accurate.This failure resulted in an inaccurate depiction of resident status.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes (chronic condition where the body either resists the effects of insulin or doesn't produce enough to maintain normal glucose levels) with foot ulcer (open sore), end stage renal disease (ESRD -irreversible kidney failure), atherosclerosis of coronary artery bypass graft (the development or progression of fatty plaque within the surgically implanted vessels), peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs), stricture of artery (restricted blood flow), nonrheumatic aortic valve stenosis (narrowing of the heart's aortic valve that restricts blood flow from the left ventricle to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Certified Nurse Assistant (CNA) 1 did not allow a resident (Resident 1) who was assessed as a fall risk, had a history of a fall, and required substantial/maximum assistance (helper does more than half of the effort) from staff for transfers and mobility, ambulate to the bathroom alone, and without assistance for one of three sampled residents (Resident 1). This failure resulted in Resident 1 falling from the bed on 11/8/2025 and had the potential for Resident 1 to sustain more serious injuries such as brain injury, fractures (a partial or complete break in the bone), and death. Resident 1 was transferred to a General Acute Hospital (GACH) for further evaluation. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 had diagnoses including cerebral infarction (a type of stroke caused by a blockage or blood flow to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive, person centered care plan for two of ten sampled residents (Resident 19 and Resident 23) by failing to:A. Ensure a comprehensive care plan was initiated for Resident 19 addressing hearing needs and physical therapy ([PT], a rehabilitation profession that restores, maintains, and promotes optimal physical function) services.B. Develop, and implement a comprehensive, person centered care plan addressing Resident 23's toenail fungal infection as recommended by the podiatrist.These failures had the potential to result in unmet needs for Residents 19 and 23, negatively affecting their well being and contributing to poor resident outcomes.Findings: During a review of Resident 19's admission Record, the admission Record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including fracture of surgical neck of right humerus (a type fracture [broken bone] of the upper arm), diabetes mellitus ([DM]-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-21 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two out of four sampled residents (Resident 13 and 89) received Restorative Nursing Assistance services ([RNA] services focused on helping residents regain or maintain physical mobility) as indicated in the care plan. These failures had the potential to result in physical decline.Findings:During a review of Resident 13's admission Record, the admission Record indicated Resident13 was admitted to the facility on [DATE] with diagnoses including fracture (broken bone) of lower end of left femur (thigh bone), subsequent encounter for closed fracture (bone breaks but the skin remains intact) with routine healing, general weakness, lack of coordination, abnormal posture, and derangement of meniscus (damage in the knee) due to old tear, unspecified knee.During a review of Resident 13's Minimum Data Set ([MDS] a resident assessment tool), dated 3/20/2026, the MDS indicated Resident 13's cognition was intact. The MDS indicated Resident 13 needed set-up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure bowel and bladder frequency was documented according to facility documentation practices for one of one sample resident (Resident 14).This failure had the potential to result in delay of diagnosis and treatment of bowel or bladder issues.Findings:During a concurrent interview and record review on 5/20/26 at 10:27 a.m. with Licensed Vocational Nurse (LVN) 3, Resident 14's B&B- Bowel elimination documentation and medication administration record (MAR) dated 5/4/2026 through 5/10/2026 were reviewed. LVN 3 stated the documentation indicated Resident 14 did not have a bowel movement from 5/4/2026 through 5/10/2026. LVN 3 stated if a resident has no bowel movement in three days that facility will implement interventions and give administer stool softeners indicated.During an interview on 5/20/2026 at 10:27 a.m. with LVN 4, LVN 4 stated she remembered Resident 14 having a bowel movement within the timeframe of 5/4/2026 through 5/10/2026 because she translates for the CNAs to communicate to with residents. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, and address the resident's preferences by making reasonable efforts to accommodate her needs, and document regarding a preferred seating location in the activity room for one of two sampled residents (Resident 43):These failures have the potential to cause emotional distress, decreased satisfaction with care, and a diminished quality of life.Findings:During a review of Resident 43's admission Record, the admission Record indicated the facility admitted Resident 43 on 8/5/2009 and readmitted on [DATE] with diagnoses including hemiplegia (weakness to one side of the body), hemiparesis (inability to move one side of the body) following cerebral infraction (stroke-blockage of the flow of blood brain, causing or resulting in brain tissue death), contracture (loss of motion of a joint) of left ankle and left elbow.During a review of Resident 43's History and Physical (H&P), dated 8/11/2025, the H&P indicated Resident 43 had the ability…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide accurate information in the Minimum Data Set ([MDS], a resident assessment tool) for one of five sampled residents (Resident 19) who had aggressive physical (any intentional action that causes or is intended to cause bodily harm, pain, or injury to another person, or oneself) and verbal behavior (communication intended to harm, control, or intimidate another person) symptoms receiving medication.This deficient practice had the potential to result in inaccurate assessments and services for the resident due to inaccurate MDS assessment and care screening.Findings:During a review of Resident 19's admission Record, the admission Record indicated Resident 19 was admitted to the facility on [DATE] with diagnoses including psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive, person centered care plan was revised and updated after an unwitnessed second fall on 3/17/2026 that resulted in a cut to the left temple (the area on either side of the head behind the eyes) for one of five sampled residents (Resident 7). This failure had the potential to result in repeated falls and injuries for Resident 7. During a review of Resident 7's admission Record, the admission record indicated that Resident 7 was initially admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses included Parkinson's disease (a progressive disorder of the nervous system characterized by tremors, muscle rigidity, and slow, imprecise movements), dementia (a progressive decline in cognitive functioning), syncope (a temporary loss of consciousness), and a history of falls.During a review of Resident 7's History and Physical (H&P), dated 1/29/2026, the H&P indicated that Resident 7 did not have the capacity (ability)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 66 citations
- Potential for harm · Dcited before2026-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide nail care to one of four sampled residents (Resident 89).This failure resulted in Resident 89 having long, unclean fingernails and had the potential to result in infections.Findings:During a review of Resident 89's admission Record, the admission Record indicated Resident 89 was admitted to the facility on [DATE] with diagnoses including rhabdomyolysis (rare muscle injury where your muscles break down), contractures (a stiffening/shortening at any joint, that reduces the joint's range of motion) in multiple sites, and reduced mobility.During a review of Resident 89's Minimum Data Set ([MDS] a resident assessment tool), dated 3/27/2026, the MDS indicated Resident 89's cognition was moderately impaired. The MDS indicated Resident 89 needed maximal assistance (helper does more than half the effort to complete the task) with personal hygiene.During a review of Resident 89's Care Plan initiated 8/21/2023, the care plan focus indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to implement the podiatrist (a medical specialist dedicated to the prevention, diagnosis, and treatment of disorders of the foot, ankle, and lower leg) recommended treatment for a toenail fungal infection for one of three sampled residents (Resident 23).This failure resulted in a delay in necessary foot care services and had the potential to negatively affect Resident 23's physical health and psychosocial well being.Findings:During a review of Resident 23's admission Record, the admission record indicated Resident 23 was initially admitted to the facility on [DATE] and was last readmitted on [DATE]. Resident 23's documented diagnoses included End Stage Renal Disease (ESRD - irreversible kidney failure), anemia (a condition in which the body does not have enough healthy red blood cells), heart failure (a condition in which the heart has difficulty pumping enough blood to meet the body's needs), and Diabetes Mellitus (DM - a disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a performance review for one of two Certified Nurse Assistants (CNA 9) was completed at least once every 12 months.This failure had the potential to result in poor resident health outcomes.Findings:During a concurrent interview and record review on 5/20/2026, at 2:19 p.m., with the Director of Staff Development (DSD), CNA 9's Employee File, dated from 8/2022 to 5/2026 was reviewed. The Employee File indicated, no performance evaluation was completed or documented for the year 2025, nor was an annual evaluation completed as required. The DSD stated, the employee performance evaluations are required to be completed and documented upon hire, 90 days after hire, and annually thereafter. The DSD stated, CNA 9's performance evaluation had not been conducted or documented.During an interview on 5/21/2026, at 11:48 a.m., with the Director of Nursing (DON), the DON stated that employee performance evaluations should be conducted at least annually to identify strengths and weaknesses in an employee's skills. The DON stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to:a. Ensure one of five residents (Resident 91) received ondansetron (medication to treat nausea and vomiting) in a timely manner. As a result, Resident 91was not treated for nausea and vomiting for seventeen hours, which had the potential to cause discomfort. b. Maintain accurate documentation of hydrocodone acetaminophen (a controlled medication [medications with a high potential for abuse] used to manage moderate to severe acute and chronic pain) tablet on the controlled drug record ([CDR], a document indicating the inventory and administration of controlled substances) sheet, affecting one resident (Resident 5) in one of two inspected medication carts (Station 2 Medication Cart).This deficient practice of failure to maintain accurate documentation of controlled medications poses a significant risk for misuse, drug diversion, and inaccurate medication count. Findings: a.During a review of Resident 91's admission Record, the admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the fruit cup and health shake (nutrient dense beverage) as indicated on one of five residents breakfast menu (Resident 12).This failure had the potential to result in loss of appetite and cause unplanned weight loss.Findings:During a review of Resident 12's admission Record, the admission Record indicated Resident 12 was admitted to the facility on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), gastroesophageal reflux disease (digestive disorder most often causes a burning and sometimes squeezing sensation in the mid-chest), and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest).During a review of Resident 12's Minimum Data Set ([MDS] a resident assessment tool), dated 4/16/2026, the MDS indicated Resident 12 had severely impaired cognition. The MDS indicated Resident 12 was dependent (helper does all the effort to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff followed infection control practices for three of 30 sampled residents (Resident 8, 32 and 37) when:a. The facility failed to ensure padded side rails that were wrapped with porous foams were disinfected properly for two of six sampled residents (Resident 8 and 37).b. The facility failed to ensure the laundry hamper for Resident 32 was free from bowel residue. These failures had the potential to increase the risk of cross-contamination (the transfer of bacteria, viruses, microorganisms or other harmful substances from one surface to another through improper or unsanitary equipment, procedures, or products) and spread infection among the residents, staff and visitors. Findings: During an observation on 5/18/2026 at 10:22 a.m. in Resident 8's room, the resident's upper side rails were observed padded with black foam. a. During a review of Resident 8's admission Record, the admission Record indicated the facility admitted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of physical abuse for one of two sampled residents (Resident 2), when Resident 2 reported to facility staff that she (Resident 2) was handled roughly by two hospital staff at a General Acute Care Hospital (GACH 1) prior to her admission to the facility (4/9/2026). And, they failed to report an injury of unknown origin when an Xray (a procedure that takes pictures of the inside of the body to diagnose broken bones and other injuries) taken on 4/24/2026 confirmed Resident 2 had a displaced fracture (when a broken bone snaps into two or more pieces and moves, causing the ends to become misaligned) of the proximal (closer to the point of attachment) shaft of the right femur (largest bone extending from the hip to the knee [hip fracture]). These deficient practices resulted in the CDPH not being aware of Resident 2's allegation of abuse and her injury of unknown origin causing a delay the CDPH's investigation and the potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (Resident 1), who had a history of falls and was assessed as a high fall risk, room door remained open for visibility for one of five sampled residents (Resident 1). This failure had the potential to prevent nursing staff from observing Resident 1 and identifying her care and safety needs in a timely manner. Findings:During a review of Resident 1's admission Record (Face sheet), the Face sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including dementia (a progressive state of decline in mental abilities), polyneuropathies (a type of nerve disorder that affects multiple nerves outside the brain and spinal cord), muscle weakness, and difficulty walking.During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 1/27/2026, the MDS indicated Resident 1 was not able to make decisions that were reasonable and consistent and required one person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (Resident 1), who had a history of falls and was assessed as a high fall risk, care plan interventions were revised after Resident 1 had an unwitnessed fall on 1/31/2026. This deficient practice had the potential for the nursing staff to be unaware of Resident 1's current fall risk precautions and interventions that could delay and/or affect delivery of her care.Findings:During a review of Resident 1's admission Record (Face sheet), the Face sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including dementia (a progressive state of decline in mental abilities), polyneuropathies (a type of nerve disorder that affects multiple nerves outside the brain and spinal cord), muscle weakness, and difficulty walking.During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 1/27/2026, the MDS indicated Resident 1 was not able to make decisions that were reasonable and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-25 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an effective grievance process was implemented that ensured resident concerns were documented, investigated, and resolved in a timely manner for three of four sampled residents (Resident's 1, 2, and 4).These failures resulted in the complaints not being documented, investigated, or resolved, leaving residents without recourse for lost belongings and creating a pattern of unresolved concerns.Findings:a. During a review of Resident 1 's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and difficulty walking. During a review of Resident 1's History and Physical (H&P), dated 1/31/2026, the H&P indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) remained clean, comfortable, and remained in a dignified manner.This failure resulted in Resident 1 being left undressed from the waist down and lying in urine-soiled linens for an extended period. Resident 1 was not able to receive her scheduled shower due to being cold from being soiled. These failures placed Resident 1 at risk for skin breakdown and infection.Findings:During a review of Resident 1 's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and difficulty walking. During a review of Resident 1's History and Physical (H&P) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled resident's (Resident 1) call light (device that allows residents to request assistance from nursing staff) was accessible and within reach. This deficient practice resulted in the inability of Resident 1 to use his call light to obtain assistance to empty his urinal and the potential for a delay in care. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including generalized muscle weakness, acquired absence of multiple toes on his left and right feet, urinary tract infection ([UTI] an infection in the bladder/urinary tract, and chronic kidney disease ([CKD] a long-term condition where kidneys are damaged and cannot filter blood properly, leading to waste buildup, fluid retention, and potential, though not inevitable, kidney failure), During a review of Resident 1's Minimum data Set ([MDS]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure they obtained a credible Physicians Orders for Life- Sustaining Treatment ([POLST] a portable medical order form for seriously ill or frail individuals that translates that provides specific instructions for medical professionals when a person can't speak for themselves) for one of three sampled residents (Resident 1) By failing to: 1. Obtain the POLST from Resident 1, who was capable of signing her own consent instead of allowing Resident 1's Family Member (FM 1), who was designated as Resident 1's emergency contact (a person designated by the resident to be notified first in the event of a medical or general emergency), and who only interpreted for Resident 1, to sign Resident 1's POLST, which indicated ([DNR] a medical order written by a doctor to instruct health care providers NOT to do cardiopulmonary resuscitation (CPR) if breathing stops or the heart stops beating). 2. Prevent confusion by not determining before an emergency situation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document an indication for a psychotropic medication (medication that affects the brain) to be administered to one of three sampled residents (Resident 11) who was given Ativan due to anxiety with no manifestation. This deficient practice resulted in Resident 11 not being monitored for psychiatric behaviors and had the potential to experience unwanted adverse side effects.Findings: During a review of Resident 11’s admission Record (Face Sheet), the admission Record indicated Resident 11 was initially admitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), psychoactive substance (such as caffein, alcohol, addictive pain medications) dependence, and Parkinson’s Disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a review of Resident 11’s history and physical (H&P) dated 5/14/2025, the H&P indicated Resident 11 had no capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility staff failed to ensure soiled gown was not left on the floor near the trash can. This deficient practice had the potential to spread infection. Findings: During an observation on 07/07/25 at 1:02 pm. observed a soiled gown was on the floor in the resident room, instead of in the soiled linen bins. During an interview with Certified Nursing Assistant (CNA) 3 on 07/07/25 at 1:45 pm. CNA 3 stated she was thinking the soiled gown might have dropped off the plastic bag. CNA 3 stated this was an infection control issue. CNA 3 stated all staff were supposed to place the soiled gown in plastic and put them in the barrel. CNA 3 stated, housekeepers should be called to clean the area anytime soiled gown or linen was observed on the floor. During a concurrent observation and interview on 07/07/25 at 1:57 pm, with License Vocational Nurse (LVN 1), LVN 1 was observed leaving the resident room after assisting the resident, without picking up the used soiled gown on the floor by the trash can. LVN 1, stated staff were not supposed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of two sampled residents (Resident 1) did not elope from the facility on 6/2/2025 at 1:30 p.m. The facility failed to: 1.Accurately assess Resident 1 for wandering (walk around without any clear purpose or direction) and elopement risk to prevent the resident from leaving the facility unsupervised. 2. Ensure on 6/2/25 at 1:30 p.m. Resident 1 was supervised while he was on the patio. 3. Ensure staff followed facility's policy and procedure (P&P) titled, Elopement and Wandering Residents dated 12/19/2022, which indicated facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents and receive care in accordance with their person-centered plan of care addressing the unique factors contributing to wandering or elopement risk. These deficient practices resulted in Resident 1 eloping (a situation in which a resident leaves the premises or a safe area without the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled residents (Resident 1) who resided at the facility and was transferred to General Acute care hospital (GACH) was readmitted to the facility after Resident 1 was cleared by GACH to return to the facility on [DATE]. This deficient practice resulted in Resident 1 remaining at the GACH after Resident 1 was deemed appropriate for discharge back to the facility but was denied readmission by the facility. Resident 1 did not return to the facility. This deficient practice resulted in Resident 1 ' s temporary loss of residence and had negative psychosocial outcome, as evidenced by vocalizations of depression (feeling of sadness and loss of interest), sadness and anxiety. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including cerebral infarction (damage to the brain from interruption of its blood supply), and atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-04 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation. interview and record review, the facility failed to implement infection control measures by failing to: A. Ensure Legionella (a type of bacteria that is naturally found in [NAME] environments, such as lakes and streams) water testing was done annually per the facility's policy and procedure. B.Ensure Resident 57's visitors wore personal protective equipment (PPE, clothing and equipment worn or used to provide protection against hazardous substances and/or environments) while visiting Resident 57, who was on enhanced barrier precaution (EBP, infection control intervention using gown and gloves during high contact with a resident, designed to reduce transmission of multi-drug resistant organisms). This failure had the potential to result in compromised infection control measures to prevent the potential spread of infection among residents, staff, and visitors. Findings: A.During a concurrent interview and record review on 4/3/2025, at 9:03 a.m., with the Infection Preventionist Nurse (IPN),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive care plan for two of five sampled residents (Resident 2 and Resident 80) when the facility failed to update and implement a comprhensive care plan for: 1. Oral care and hygiene and refusal of the activity of daily living (ADL, basic tasks that enable people to care for themselves and live independently include eating, dressing, bathing, using the toilet, and moving around) for Resident 2. 2. When there was a change in condition that required resident to need a one-on-one feeder and diet change from regular texture to puree texture for Resident 80. This deficient practice had the potential to negatively affect the quality of life and wellbeing for Resident 2 and Resident 80 to prevent them from achieving their highest practical well-being. Findings: 1.During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to ensure performance reviews for two of two Certified Nurse Assistants (CNA 1 and 2) were completed at least once every 12 months. The deficient practice had the potential to result in poor resident care and health outcomes. Findings: During an interview and record review with the Director of Staff Development (DSD) on 4/3/2025 at 11:42 a.m. CNA 1 and 2's personnel files were reviewed and the files did not indicate performance evaluations were completed in 2024 or annually. During an interview with the Director of Nursing (DON) on 4/4/2025 at 11:34 a.m. , the DON stated performance evaluations should be completed upon hire, 90 days after hire, and then annually thereafter. During a review of the facility's Facility Assessment tool, reviewed 2/27/2025, the tool indicated the facility will validate skills and competencies upon hire and regularly thereafter. The tool indicated the facility will follow regulations when assuring staff competency.
- Potential for harm · Ecited before2025-04-04 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor for adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to the use of duloxetine (a medication used to treat mental illness) between 3/15/2025 and 4/3/ 2025 in two of six residents sampled for unnecessary medications (Resident 40 and 64) The deficient practice of failing to define and monitor adverse effects related to treatment with psychotropic (medications that affect brain activities associated with mental process and behavior) medications increased the risk that Residents 40 and 64 could have experienced adverse effects related to the use of duloxetine leading to impairment or decline in mental or physical condition or functional or psychosocial status. Findings: a. During a review of Resident 40's admission Record (a record containing diagnostic and demographic resident information), dated 4/3/ 2025, the admission Record indicated Resident 40 was admitted to the facility on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY (Cross-reference F760) Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Six medication errors out of 34 total opportunities contributed to an overall medication error rate of 17.65 % affecting two of five residents observed for medication administration (Residents 25 and 35.) The medication errors noted were as follows: 1. Late administration of magnesium oxide (a mineral supplement) to Resident 25. 2. Late administration of aspirin (a medication used to prevent blood blots) to Resident 25. 3. Late administration of vitamin C (a vitamin supplement) to Resident 25. 4. Late administration of multivitamins (a vitamin supplement) to Resident 25. 5. Late administration of gabapentin (a medication used to treat pain) to Resident 25. 6. Administered the incorrect formulation of guaifenesin (a medication used to treat cough) to Resident 35. The deficient practice of failing to administer medications in accordance with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY (Cross-reference F759) Based on interview and record review, the facility failed to ensure its residents were free from significant medication errors by A. Administering gabapentin (a medication used to treat pain) later than allowed by the physician's order on 4/2/25 in one of five residents observed for administration (Resident 25.) The deficient practice of failing to administer gabapentin in accordance with the physician order's time frame increased the risk that Resident 25 may have had complications related to gabapentin being dosed too frequently including drowsiness, dizziness, or difficulty breathing possibly resulting in hospitalization. B. The facility failed to hold blood pressure medication for Resident 46 and Resident 81 when blood pressure was lower than the ordered parameters (standards to measure set by physician, before administering medication). These deficinet practices had the potential for Resident's 46 and Resident 8's blood pressure to drop causing dizziness, weakness or other medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and preparation practices in the kitchen when: 1.Previously cooked Ham with a use by date of 3/24/2025 was stored in the walk-in refrigerator. 2.One can opener blade was worn and dented with the potential to harbor harmful bacteria. Stove and oven were dirty with dried food debris, sticky and greasy residue on the range (stove) and inside the oven. The knobs on the range (stove and oven) had dried brown and red color residue. The shelf under food preparation counter had crumbs and food debris. 3.TCS foods- texture modified fish was held on the steam table during lunch service with a temperature of 125F (TCS Time/Temperature Control for safety Food formerly potential hazardous food). (Bacterial growth and/or toxin production can occur if time/temperature control for safety food remains in the temperature Danger Zone of 5oC to 57oC (41oF to 135oF) too long). 4.Food contact surfaces were not sanitized with adequate amount of sanitizer solution per manufactures guidelines.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-04 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance committee ([QAA] a group of facility staff who identifies, evaluates, and implements measures to improve the quality care and life for the residents in the facility) and Quality Assurance Performance Improvement ([QAPI] a group who takes a systemic, interdisciplinary, comprehensive, and data driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families, and all nursing home caregivers in practical and creative problem solving) committee failed to ensure effective oversight of the facility's plan of correction (POC) of the deficient practices identified during the previous recertification survey (4/12/2024) thereby affecting 84 of 84 residents. This deficient practice resulted in the facility having repeat deficiencies in quality of care, including medication error rate of five percent or more, food and nutrition services, and antibiotic stewardship program. The deficient practices placed the residents at risk for not receiving the quality…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the antibiotic stewardship program (the effort to ensure that [antibiotics - medicines that fight bacterial infections in people and animals] are used only when necessary and appropriate) for two of eight sampled residents (Resident 60 and Resident 69) as evidenced by: A. Failing to identify the indication (reason) for use and assess antibiotic time out (an active reassessment of an antimicrobial prescription 48-72 hours after first administration) of Bactrim (a prescription drug that's used to treat or prevent certain infections) for Resident 60. B. Failing to assess, monitor, and evaluate adverse reaction (an undesired effect of a drug) and side effects of prophylactic (preventative) Bactrim (a medicine or course of action used to prevent disease) use for Resident 69. This deficient practice had the potential for Resident 69 to develop antibiotic resistance (medication no longer effective to treat the infection) due to unnecessary or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of the five sampled residents (Resident 67) had a call light within reach. This failure had the potential to result in a delay or inability for the resident to obtain necessary care and services. Findings: During a review of Resident 67's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 67 on 8/20/2024 with diagnoses including but not limited to nontraumatic intracerebral hemorrhage (a bleed in the brain not caused by an injury), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (partial weakness) following cerebral infarction (loss of blood flow to a part of the brain). During a review of Resident 67's Minimum Data Set (MDS, a resident assessment tool) dated 2/17/2025, the MDS indicated the resident had impairment of lower extremity abilities of both legs. During an observation on 4/1/2025 at 12:23p.m., Resident 67 was in bed sitting in a Fowler's (head of bed elevated between 45 and 60 degrees)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of three sampled residents (Resident 70) had their Level 1 Preadmission Screening and Resident Review ([PASARR], a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) completed accurately. This deficient practice had the potential to delay care for Resident 70 and had the potential Resident 70 would not receive the proper level of care or services required. Findings: During a review of Resident 70's admission Record, the admission Record indicated Resident 70 was originally admitted to the facility on [DATE] with diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), bipolar disorder (mood swings that range from the lows of depression to elevated periods of emotional highs), anxiety disorder (a group of mental health conditions that cause fear, dread and other symptoms that are out of proportion to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain good oral hygiene for one of two samples residents (Resident 2) when there were white and orange material on Resident 2's lips and teeth. This deficient practice resulted in Resident 2's care needs not being met and had the potential to result in psychological harm, tooth decay and infection. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including multiple sclerosis ([MS]- a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), neuropathy (disease or dysfunction of one or more nerves, typically causing numbness or weakness in the hands and feet), seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), and functional quadriplegia (paralysis from the neck…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to position one out of six residents (Resident 78) in an upright position when assisting with feedings This deficient practice had the potential to cause the resident to have difficulty in swallowing and aspirate (accidental inhalation of food liquid or other materials in the lungs) resulting in hospitalization. Findings: During a review of Resident 78's admission Record, the admission Record indicated Resident 78 was admitted to the facility on [DATE], with diagnoses including dysphagia oropharyngeal phase (difficulty in the transfer of food or liquid from the mouth to the esophagus [a muscle that connects the throat to the stomach]), gastro-esophageal reflux disease without esophagitis (when the stomach acid flow into the food pipe and irritates the lining causing heartburn [a burning discomfort in the chest], but without damage to the lining of the stomach), and muscle weakness. During a review of Resident 1's History and Physical (H&P),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow up with the Pain Management Doctor (PMD) for one out of three residents (Resident 46) when the PMD had ordered pain medication that Resident 46 was allergic too. This deficient practice had the potential for Resident 46's pain to go untreated. Findings : During a review of Resident 46's admission Record, the admission Record indicated Resident 46 was initially admitted to the facility on [DATE], with diagnoses including hypertensive disease (issues that develop during high blood pressure) without heart failure (the heart doesn't pump blood as it should), hyperlipidemia (unhealthy fat in the blood), and malignant neoplasm of the pancreas (rare cancer that starts as a growth of cell in the pancreas [an organ in the stomach]). The admission Record indicated Resident 46 was allergic to Aspirin (a medication that reduces pain, fever, inflammation, and blood clotting) and Acetaminophen (medication used for low to moderate pain). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to remove one expired fluticasone/salmeterol (a medication used to treat breathing problems) inhaler from the medication cart affecting Resident 17 in one of two inspected medication carts (Middle Medication Cart.) The deficient practice of failing to remove and replace Resident 17's expired fluticasone/salmeterol inhaler from the cart increased the risk that it could have been ineffective when used to treat or prevent breathing problems possibly leading to health complications resulting in hospitalization or death. Findings: During a review of Resident 17's admission Record (a document containing diagnostic and demographic information), dated [DATE], the admission Record indicated she was admitted to the facility on [DATE] with diagnoses including asthma (a medical condition characterized by episodic periods of difficulty breathing.) During a review of Resident 17's History and Physical (H&P - a record of a comprehensive physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu was followed and provide residents a variety of food option on 4/1/2025 when: One resident (Resident 60) who was vegetarian and on minced and moist diet did not receive the vegetarian option and vegetarian menu was not prepared. Resident 60 who was on minced and moist texture diet (food modified to texture where biting is not required, and minimal chewing required the pieces of food can fit through the gap between the prongs of a standard dinner fork) received chopped carrots instead of minced and moist carrots. This deficient practice had the potential to result in inadequate nutrition status, meal dissatisfaction and increased choking and aspiration risk for resident 60 who is on minced and moist diet texture. Findings: According to the facility lunch menu for the regular diet on 4/1/2025, the following items will be served on the regular diet: Crunchy Fish Fillet 3 ounces (oz.) lemon and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop comprehensive and resident-centered pressure ulcer (localized damage to the skin and/or underlying tissue usually over a bony prominence) Care Plans for two of three sampled residents (Residents 2 and 3). These deficient practices had a potential for Resident 2 and 3 ' s documented pressure ulcers to experience a delay in wound healing or to show no signs of improvement. Findings: a. During a review of Resident 2 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including stage 4 pressure ulcer (full-thickness skin and tissue loss, potentially exposing bone, tendon, or muscle) of the sacral (lower back) region and a right hip stage 4 pressure ulcer. During a review of Resident 2 ' s Minimum Data Set (MDS – a resident assessment tool) dated 2/24/2025, the MDS indicated Resident 2 ' s cognition was moderately impaired, and was dependent (helper does all the effort) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, the facility failed to revise one of three sampled residents (Resident 3) pressure ulcer (localized damage to the skin and/or underlying tissue usually over a bony prominence) Care Plan after Resident 3 ' s pressure ulcer/injury stage 1 (intact skin with a localized area of redness and/or changes in sensation, temperature, or firmness) progressed to a pressure ulcer/injury stage 3 (Full-thickness loss of skin. Dead and black tissue may be visible). This deficient practice had the potential for Resident 3 to experience delayed wound healing and treatment. Findings: During a review of Resident 3 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 3 was originally admitted to the facility on [DATE] with a readmission date of 3/14/2025 with the diagnosis of Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a review of Resident 3 ' s Minimum Data Set (MDS – a resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 3) pressure ulcers (localized damage to the skin and/or underlying tissue usually over a bony prominence) were assessed by the treatment nurse (TN 1) after Resident 3 was readmitted to the facility on [DATE]. This deficient practice had the potential to result in a delay in treatment for Resident 3 ' s pressure ulcers. Findings: During a review of Resident 3 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including Parkinson ' s disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a review of Resident 3 ' s Minimum Data Set (MDS – a resident assessment tool) dated 3/19/2025, the MDS indicated Resident 3 required substantial/maximum assistance (helper does more than half the effort) from facility staff to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-19 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of three sampled residents (Resident's 1 and 2) rights were upheld and protected when the facility did not address Resident's 1 and 2's concerns regarding the facility's removal of the Sit-to-Stand (SS-specialized medical device used to assist individuals with limited mobility in transitioning form a seated to standing position) lift. Resident's 1 and 2 were not given an alternative and had to be placed in a Hoyer (medical device that uses a sling to transfer a resident) lift for transfers. This deficient practice resulted in Resident's 1 and 2 rights being violated and led to Resident's 1 and 2 feeling anxious, powerless, frustrated, humiliated, angry and distrustful toward the facility. Findings: a. During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including left hemiplegia (total paralysis of the arm, leg, and trunk on the same side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was at risk for pressure injuries (skin damaged caused by prolonged or intense pressure) and had a right abdominal fold Moisture-Associated Skin Damage (MASD - moisture associated skin damage caused from prolonged exposure to moisture) was frequently repositioned and not left sitting in her wheelchair for a prolonged period of time after the facility's removal of the Sit to Stand (SS - specialized medical device used to assist individuals with limited mobility in transitioning form a seated to standing position). This deficient practice resulted in Resident 1 sitting in her wheelchair for four hours causing discomfort and increased risk of skin breakdown and infection. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including left hemiplegia (total paralysis of the arm,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident, who was assessed at risk for falls, and who had a history of getting out of bed unassisted, did not fall and sustain a head injury for one out of five sampled residents (Resident 4). The facility failed to: 1. Ensure the nursing staff followed interventions, per Resident's 4's Care Plan titled, Risk for Falls dated 7/1/2024, to reduce Resident 4's risk for falls by increasing the frequency of monitoring rounds. 2. Ensure the nursing staff, who provided care to Resident 4, were made aware of what the time frame was for frequent monitoring for Resident 4 and other residents assessed at risk for falls and who had a history of getting out of bed unassisted. These deficient practices resulted in Resident 4 getting up from his bed unassisted without staff knowledge, to go to the bathroom, where he was found on the floor with a head injury. These deficient practices had the potential for Resident 1 to continue getting up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a resident, who underwent a right total knee replacement (a surgical procedure to replace damaged parts of the knee joint with artificial parts to relieve pain and improve movement) and complained of a pain level of eight out of 10 on a pain rating scale from a zero to 10 (an 11 eleven point scale where pain is rated from zero to 10; 0=no pain, 1-3=mild pain, 4-6=moderate pain, and 7-10=severe pain, and 10=worst imaginable pain) was medicated for pain for one out of three sampled residents (Resident 1). The facility failed to: 1. Ensure Resident 1 received Oxycodone-Acetaminophen (a medication used to help relieve moderate to moderately severe pain) 5-325 milligrams ([mg] a metric unit of measurement, used for medication dosage and/or amount), when she complained of a pain level of eight out of 10 on a pain rating scale from zero to 10. 2. Ensure the keys to the medication cart were endorsed to a licensed nurse during the 11 p.m., to 7 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an Interdisciplinary Team ([IDT] team members from different departments working together, to set goals, make decisions that ensure residents receive the best care) Care Conference meeting, involving one of three sampled residents (Resident 3) was initiated after Resident 3 refused to go to hemodialysis ([HD], a treatment that filters a person ' s blood to remove waste products when kidneys are no longer functioning properly.) on the scheduled days. This deficient practice violated Resident 3 ' s right to be an active participant to discuss the resident ' s plan of care and services with the IDT and possible delayed discussion of needed care and services. Findings: During a review of Resident 3 ' s admission Record (Face Sheet), indicated Resident 3 was admitted to the facility on [DATE], with diagnosis including diabetes mellitus ([DM], abnormal blood sugar), atrial fibrillation (irregular heartbeat), chronic obstructive pulmonary disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to aggressively treat skin breakdown, prevent progression of contact dermatitis (a condition in which the skin becomes red, sore, or inflamed after direct contact with a substance) and promote rapid skin healing process for two of six (6) residents (Resident 22 and Resident 40) by failing to: 1.Implement Documentation of Wound Treatments policy and procedure (P&P) by including Resident 22 and Resident 40's response to the treatment ordered for contact dermatitis. 2.Consult a dermatologist (a medical practitioner specializing in the diagnosis and treatment of skin disorders) for diagnosis and treatment of skin rashes in a timely manner. 3.Inspect all residents in the facility in a timely manner for possible contact and spread of skin rashes. 4.Re-assess treatment interventions for Resident 22 and 40 for non-healing skin rashes. These failures resulting in intense and persistent scratching and rubbing of the skin and had the potential for skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1.Ensure mirtazapine (a medication used to treat mental illness) was used for a medical condition diagnosed and documented in the resident's clinical record for one of five residents sampled for unnecessary medications (Resident 74) 2.Monitor and quantify the target behavior of withdrawal from activities of interest and adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to the use of mirtazapine in one of five residents sampled for unnecessary medications (Resident 74) These deficient practices of failing to ensure psychotropic medications (medications that affect brain activities associated with mental processes and behavior) are only used for documented medical conditions and failing to monitor their use for effectiveness and adverse effects increased the risk that Resident 74 may have experienced adverse effects related to mirtazapine possibly leading to impairment or decline in her mental or physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Eight medication errors out of 30 total opportunities contributed to an overall medication error rate of 26.67 % affecting one of four residents observed for medication administration (Resident 532.) The medication errors noted were as follows: 1.Omitted dose of Symbicort (a medication used to treat breathing problems) 2.Omitted dose of Preservision AREDS2 (a multivitamin supplement) 3.Late administration of aspirin (a medication used to prevent blood clots) 4.Late administration of lisinopril (a medication used to treat high blood pressure) 5.Late administration of gabapentin (a medication used to treat pain) 6.Late administration of vitamin c (a vitamin supplement) 7.Late administration of zinc sulfate (a mineral supplement) 8.Late administration of Eliquis (a medication used to prevent blood clots) The deficient practice of failing to administer medications in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer ten doses of Symbicort inhaler (a medication used to treat breathing problems) between 4/1/2024 and 4/10/2024 for one of four residents observed for medication administration (Resident 532.) The deficient practice of failing to administer Symbicort inhaler per the physician's order increased the likelihood that Resident 532 could have developed worsening asthma (a breathing condition characterized by life-threatening inflammation and constriction of the airway) possibly resulting in hospitalization or death. Findings: During a review of Resident 532's admission Record (a document containing a resident demographic and diagnostic information), dated 4/10/2024, the admission Record indicated he was admitted to the facility on [DATE] with diagnoses including asthma and macular degeneration (an eye disease that causes vision loss.) During a review of Resident 532's History and Physical (H&P - a record of a comprehensive physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to: 1.Ensure five expired insulin (a medication used to control high blood sugar) pens and one expired insulin vial were removed from the medication cart affecting Residents 36, 38, 50, and 67 in one of two inspected medication carts (Station 2 Medication Cart). 2.Ensure two unopened insulin pens and one unopened insulin vial were stored in the refrigerator according to the manufacturer's requirements affecting residents 1, 14, and 35 in one of two inspected medication carts (Middle Medication Cart.) 3.Secure a medication in a locked storage area for one of six (6) residents (Resident 22) by leaving Hydrocortisone ([corticosteroid-anti-inflammatory] cream medication used to relieve itching) 2.5 % ([%] unit of measurement) at Resident 22's bedside unattended, without a physician's order. These deficient practices of failing to store medications per the manufacturers' requirements and remove expired medications from the medication carts increased the risk that Residents 1, 14, 35, 36, 38, 50, and 67 could have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow lunch menu and portion sizes as written for residents on mechanical soft (a type of texture-modified diet for people who have difficulty chewing and swallowing) and pureed (pudding consistency food that does not required chewing) diet. 18 residents on the mechanical soft diet received 3 ounces (oz - a unit of measure of weight) of ground roast beef instead of 4 oz and seven residents on the pureed diet received 3 oz of pureed roast beef instead of 5 1/3 oz per the food portion and serving guide. This deficient practice had the potential to result in meal dissatisfaction, decreased nutritional intake and weight loss. Findings: According to the facility's lunch menu for the mechanical soft and pureed diet on 4/09/2024, the following items will be served: Mechanical soft diet: Roast beef Au Jus Ground (scoop #8 yielding 4 oz); Red potatoes (scoop #8); Savory peas (scoop #8), bread with butter, beverage of choice, brownie. Pureed diet: Roast beef Au Jus pureed (scoop #6 yielding 5 1/3 oz); Red potatoes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prepare food by methods that conserved texture and appearance. The texture of the pureed (food prepared with a pudding consistency that does not require chewing) diet was lumpy, not smooth with large pieces of pasta present requiring chewing before swallowing. During a taste test the food required chewing and moving around in the mouth before swallowing. This deficient practice had the potential to result in meal dissatisfaction, decreased intake, risk for unplanned weight loss and placed 7 residents on the pureed diet at risk for choking. Findings: During initial facility tour on 4/09/2024 at 8:30AM, the survey team identified complaints about food choices and preferences. During an observation and interview in the kitchen on 4/10/2024 at 11:50AM, Cook1 was taking the temperatures of the lunch menu on the steam table. Cook1 stated the lunch includes vegetable lasagna, mixed zucchini squash and bread. Cook1 stated a portion of the regular lasagna is taken and pureed to serve to the residents on pureed diet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary food storage and preparation practices when: 1.One large pan of previously prepared creamy salad dressing was stored in the walk-in refrigerator with a use by date of 4/7/2024 exceeding the storage period. One open container of raw liquid eggs was stored together in the same container with six ham sandwiches. Dry powdered milk stored in a large bin with dates 9/23/2023-3/22/2024 was expired and one large expired bag of raisin bran cereal with an open date of 10/2/2023 was stored in the dry storage area. Several items in the walk-in freezer were not dated and labeled, one bag of frozen beef patties, one large bag of frozen shrimp and one box of frozen vegetables stored in the walk-in freezer were not covered, open and exposed to freezer environment. 2.One staff working in the dish washing area did not wash hands before removing the clean and sanitized dishes from the dish washer machine. 3.Food brought to residents from outside of the facility, including leftovers stored in the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.Ensure the medication administration record (MAR - a record of all active physician orders and medications administered to a resident) was not falsified by documenting that Symbicort (a medication used to treat breathing problems) was administered eight times between 4/1/2024 and 4/10/2024 when it was unavailable in the facility for one of four residents observed for medication administration (Resident 532.) 2.Ensure the MAR was not falsified by documenting Preservision AREDS2 vitamins (a vitamin supplement for the eyes) were administered 18 times between 4/1/2024 and 4/9/2024 when it was unavailable in the facility for one of four residents observed for medication administration (Resident 532.) The deficient practice of falsifying Resident 532's medical record to indicate medications were administered when they were unavailable to administer increased the risk that Resident 532 experienced a deterioration of vision, or worsening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-12 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to offer the pneumonia (PNA) (an infection of the lungs) vaccinations (medication to prevent a particular disease) for two of six sampled residents (Resident 8 and Resident 48). This deficient practice placed Resident 8 and Resident 48 at a higher risk of acquiring and transmitting pneumonia to other residents in the facility. Findings: A. During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was admitted to the facility on [DATE] with diagnoses including dementia (a condition characterized by progressive or persistent loss of intellectual functioning), chronic obstructive pulmonary disease ([COPD] a condition involving constriction of the airways and difficulty or discomfort in breathing), and anemia (low blood levels). During a review of the Minimum Data Set ([MDS] a comprehensive assessment and care screening tool) dated 3/8/2024, the MDS indicated Resident 8 was severely impaired cognitively (hard time remembering…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-12 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to : a.Provide privacy for two of three sampled residents (Resident 44 and Resident 337) by not closing the privacy curtain for Resident 44 and not covering Resident 337's back side while coming back from the shower. b.Not completely covering Resident 70 body after her shower. These deficient practices had the potential for the residents (Resident 44,337 and 70) to experience loss of dignity,self-esteem felt embarrassed and ashamed. Findings: a. During a review of Resident 44's admission Record, indicated the resident was originally admitted on [DATE] and was readmitted on [DATE] with diagnoses that included acute respiratory failure (lungs cannot release enough oxygen into your blood), spastic hemiplegia (neuromuscular condition that causes muscle tightness and involuntary contractions on one side of the body) affecting right dominant side, lack of coordination, type II diabetes mellitus (uncontrolled blood sugar), seizures (sudden…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one out of three sampled residents (Resident 58) had a functioning call light. This deficient practice had a potential to result in inability of the resident to obtain care and services as needed. Findings: During a review of Resident 58's admission Record, indicated the resident was admitted on [DATE] with diagnoses that included epilepsy (disorder in which nerve cell activity in the brain is disturbed causing seizures), gastrostomy (g-tube: surgical opening into the stomach to provide nutritional support or decompression), use of anticoagulants (down syndrome (genetic disorder causing developmental and intellectual delay), dysphagia (difficulty swallowing), history of falling, and abnormalities of gait (pattern that you walk) and mobility. During a review of Resident 58's Minimum Data Set (MDS-, a standardize assessment tool) dated 1/21/2024, indicated Resident 58 as cognitively (mental action or process of acquiring knowledge and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-12 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility staff failed to explain a room change and give notice of room change for one out of three sampled resident's (Resident 337) . This deficient practice had the potential to affect Resident 337's self-esteem and self-worth. Findings: During a review of Resident 337's admission record (face sheet), the face sheet indicated Resident 337 was admitted to the facility on [DATE] with diagnoses of cerebral infarction (stroke-loss of blood flow to part of the brain causing tissue damage ), encephalopathy, unspecified (brain disease that alters brain function), and hyperlipidemia (high levels of fat particles in the blood). During a review of Resident 337 's history and physical (H&P) report dated 3/31 /2024, the H&P indicated resident 337 did not have the capacity to understand and make decisions. During a review of Resident 11's Minimum Data Set (MDS), a comprehensive assessment and care-planning tool dated 4/4/2024, the MDS indicated the resident requires partial/…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create a resident-centered care plan (a set of instructions for providing individualized care to a resident for an identified area of concern) for the target behavior of withdrawal from activities of interest related to the use of mirtazapine (a medication used to treat mental illness) for one of five residents sampled for unnecessary medications (Resident 74.) The deficient practice of failing to create a resident-centered care plan to address problematic behaviors increased the risk that psychotropic medications (medications that affect brain activities associated with mental processes and behavior) used to manage those behaviors would not be periodically reevaluated as intended. This increased the risk that Resident 74 may have experienced adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to psychotropic medications possibly leading to impairment or decline in her mental or physical condition or functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of three sampled residents (Resident 51 and Resident 36) was free of accident by: A.Failing to properly position Resident 51 while eating lunch. This deficient practice had the potential for Resident 51 to aspirate (food, drink, or foreign objects are breathed into the lungs) and choke (occurs when the airway is obstructed by food, drink, or foreign objects) on her food. B.Failing to ensure a thorough assessment was conducted to address safety needs during bowel and bladder elimination, for one of three residents (Resident 36), who was legally blind (a person with a visual acuity of 20/200 (even with glasses or contacts, reader can only read the first letter at the top of [NAME] chart [a tool to assess visual acuity]). This deficient practice resulted in lacking safety interventions addressed in the resident's care plan that resulted to Resident 36's fall. Findings: A. During a review of Resident 51's admission Record, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately account for one dose of a controlled medication (medications with a high potential for abuse) affecting Resident 23 in one of two inspected medication carts (Station 2 Medication Cart.) This deficient practice increased the risk of diversion (any use other than that intended by the prescriber) of controlled medications and that Resident 23 could have received too much or too little medication due to lack of documentation possibly resulting in serious health complications requiring hospitalization. Findings: During an observation and concurrent interview of Station 2 Medication Cart, on 4/10/24 at 1:41 PM, with Licensed Vocational Nurse (LVN) 4, the following discrepancies were found between the Controlled Drug Record (a log signed by the nurse with the date and time each time a controlled substance is given to a resident) and the medication card (a bubble pack from the dispensing pharmacy labeled with the resident's information that contains the individual doses of the medication): 1. Resident 23's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a medication regimen review (MRR - an initial or periodic review of a resident's medication regimen to identify and potential problems with medication dosing, interactions, duplications, etc.) was completed and documented upon admission for one of five residents sampled for unnecessary medications (Resident 42.) The failure to ensure Resident 42's medications were reviewed by a pharmacist and document the review in his medical record upon admission increased the risk that he could have experienced adverse effects (unwanted, uncomfortable, or dangerous effects that a drug may have) related to issues with his medication therapy possibly leading to impairment or decline in his mental or physical condition or functional or psychosocial status. Findings: During a review of Resident 42's admission Record (a document containing a resident's demographic and diagnostic information), dated 4/11/2024, the admission Record indicated he was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to observe infection control measures on one of one sampled resident (Resident 2) by failing to perform hand hygiene in between resident contacts. This deficient practice had the potential to transmit infectious microorganisms and increase the risk of infection to the residents. Findings: During a review of Resident 2's admission Record, indicated the Resident 2 was admitted on [DATE] and was readmitted on [DATE] with diagnoses including multiple sclerosis (chronic disease of the central nervous system), contracture (hardening of muscle ) and idiopathic neuropathy (disorder that affects the peripheral nervous system), hypertensive disease (high blood pressure), seizures (sudden uncontrolled burst of electric activity of the brain), unstageable pressure ulcer of sacral region. During a review of Resident 2's Minimum Data Set (MDS a standardize assessment and care screening tool) dated 3/27/2024, indicated Resident 2 as had moderate impairment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their protocol for Antibiotic Stewardship for one of three sampled residents (Resident 62). Resident 62 was prescribed antibiotic drug without meeting the criteria, before being screen for tooth infection (commonly occur when bacteria invade the pulp and spread to surrounding tissues). This deficient practice had the potential for resident to develop antibiotic resistance (not effective to treat infection) from unnecessary or inappropriate antibiotic use. Findings: During a review of Resident 62's admission Record (AR), the admission Record indicated Resident 62 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses including peripheral vascular disease (the reduced circulation of blood to a body part other than the brain or heart), heart failure (a condition that develops when your heart doesn't pump enough blood for your body's needs), and chronic kidney disease (your kidneys are damaged and can't filter blood the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident who had a history of verbal behavior towards another resident did not verbally abuse and physically abuse other residents for one of two sampled residents (Resident 1). The facility failed to 1. Ensure Resident 2 was supervised continuously to prevent verbally abusing Resident 1 by calling her fat, ugly and bitch as indicated in Interdisciplinary Team Recommendations (IDT- group of professional and direct care staff that have primary responsibility for the development of a plan for the care of a resident) dated 2/12/2024 to prevent another resident-to-resident altercation between Resident 1 and Resident 2 which can lead to verbal and physical abuse. 2. Informed Resident 2's physician to address Resident 2's continued name calling of fat, ugly and bitch towards staff and Resident 1. These failures resulted in Resident 1 being verbally abuse by Resident 2 and on 3/14/2024 physically abuse Resident 1 by hitting her in the head. Findings:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of three sampled residents (Resident 1) did not elope (leave without notice or authorization) from the facility on 10/7/2023, between 7:00 p.m. to 9:40 p.m. a. The facility failed to monitor Resident 1 at least every two hours and keep the resident safe in the facility premises. The last time resident was seen was at 7:00 p.m. and the resident was identified missing at 9:40 p.m. on 10/7/2023. b. The facility failed to ensure the front door alarm was audible and functioning between 7:00 p.m. and 9:40 p.m. on 10/7/2023, to allow for a timely response to prevent the elopement of Resident 1. The facility did not have documented evidence the alarm in the front entrance was fully functional on 10/7/2023. The last documented evidence the alarm was checked was on 10/2/2023, five days prior to the incident. These deficient practices resulted in Resident 1 eloping from the facility and placed Resident 1 at risk for injury from environmental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for three of four sampled residents who required assistance with activities of daily living (Residents 1, 2 and 3), the facility failed to: 1. Provide a clean and home-like environment to Residents 1 and 2 upon admission. 2. Provide timely care, when Resident 3 used the call light to request assistance in changing the wet, soiled brief. Certified Nurse Assistant (CNA) 2 did not attend to Resident 3. This deficient practice had the potential to place the residents at risk for physical discomfort, an unsafe and unclean environment, with the potential for the spread of infection and the potential to result in skin breakdown and or pressure ulcers. Findings: 1. During a review of Resident 1's admission record indicated the resident was admitted on [DATE]. During a review of Resident 1's Minimum Data Set ([MDS], a standardized resident assessment and care screening tool) dated 9/18/2023, MDS indicated Resident 1 had an active diagnosis including renal failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-20 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control practices to prevent the development and transmission of communicable diseases and infections. The facility failed to: a. ensure Licensed Vocational Nurse 2 (LVN 2) and Certified Occupational Therapist Assistant (COTA) doff (removed) and discard N95 (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) mask used for resident care in the Red zone (designated isolation area for residents who tested positive for Corona virus- 19 [COVID-19, a highly contagious infection, caused by a virus that can easily spread from person to person]) prior to exiting the Red zone and after the resident care encounter and don (put on ) a new one. b. completes the 10-day isolation (used when a resident has an infectious disease that may be spread) duration from the Red zone for two of 18 sampled residents (Resident 4 and Resident 8). c. ensure two of 18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a Careplan to address Resident 1's aggressive behaviors that included: 1. Yelling at staff. 2. Slamming doors. 3. Taking juice pitchers off the medication cart. 4. Knocking water pitchers off the medication cart. 5. Turning off laptops. 6. Threatening to hit a visitor and a staff member (RCP 1). 7. Tearing signs off the facility wall. 8. Stealing scissors from RCP desk. This deficient practice had the potential to result in Resident 1's verbally aggressive and threatening behaviors to go unaddressed, and had the potential to result in a decline in Resident 1's psychosocial well-being and to place the residents, visitors, and staff of the facility at risk for verbal abuse and harm. Findings: During a review of Resident 1's admission record, the admission record indicated Resident 1 was admitted to the facility 10/13/22 with diagnoses that included major depressive disorder (mental illness that causes a persistent feeling of sadness and loss of interest), hemiplegia (unable to move one side of the body) following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-24 · tag F0743 — isolatedEnsure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and address underlying psychological issues for one out of two sampled residents (Resident 1), when Resident 1 was verbally aggressive towards staff and developed a new behavior of threatening staff by: a. Failing to develop a comprehensive care plan for Resident 1's behaviors. b. Licensed nurses failing to assess and monitor Resident 1's verbally aggressive behaviors to find the underlying cause and triggers of the behaviors. c. Failing to inform Resident 1's psychiatric provider (NP1 - Nurse Practitioner 1) regarding his verbally aggressive and threatening behaviors. These deficient practices resulted Resident 1's underlying psychiatric (relating to mental illness or its treatment) disorders being untreated. Consequently, Resident 1 was ultimately admitted to the behavioral Health Unit (BHU) at a general acute care hospital (GACH 1) when Resident 1's behavior escalated, and he threatened the health and safety of staff and residents in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 47 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 47; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BELLFLOWER SKILLED LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/16/2022 |
| JOHNSON, FRANK | Individual | 5% OR GREATER MORTGAGE INTEREST | — | since 08/16/2022 |
| POWELL, BRADLEY | Individual | W-2 MANAGING EMPLOYEE | — | since 12/01/2021 |
| DEHGHANMANESH, ADRIAN | Individual | CORPORATE OFFICER | — | since 08/16/2022 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055918. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.