Cottage Crest Post Acute
12350 Rosecrans, Norwalk, CA 90650 · For profit - Corporation · 59 certified beds · (562) 921-6624 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $66,245 in federal fines (most recent 2024-06-11)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.5% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.7% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 11.9% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 8.2% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.4% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.8% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.3% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.0% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 97.9% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.5% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 11.9% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 3.32 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.39 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 57 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 52% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.7%CMS range 27.2–57.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 8.2–17.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 61.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.9%CMS range 4.5–14.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.40 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 59 beds and averages 54.4 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.01 hrs/resident/day on weekends vs 4.75 on weekdays — 16% thinner on weekends. RN hours go from 0.79 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 14 most serious are shown; the remaining 45 are one tap away and print in full.
- Immediate jeopardy · K2024-06-11 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Twenty medication errors out of total 41 opportunities contributed to an overall medication error rate of 48.78 % affecting five of five residents observed for medication administration (Residents 19, 26, 209, 210, and 211.) The medication errors noted were as follows: 1. Omitted administration of Metoprolol Tartrate (a medication used to treat high blood pressure) 75 milligrams ([mg] a unit of measure for weight) to Resident 26. 2. Failure to administer Clonidine (a medication used to treat high blood pressure) 0.1 mg to Resident 26 for systolic blood pressure ([SBP] - the pressure caused by heart while contracting) greater than or equal to 150 millimeters of mercury ([mmHg] - a unit measurement of pressure) parameters set by Resident 26's physician). On 6/4/2024 at 8:47 a.m., during medication pass observation Resident 26's BP was 153/52 and the HR was 72. 3. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to evaluate and supervise one of four residents (Resident 4) when drug paraphernalia (equipment to use drugs) was found in Resident 4's room. The facility failed to: 1. Ensure Resident 4 was prevented from procuring (an effort of getting something) and using illicit (addictive and illegal) drugs while at the facility by monitoring and supervision of Resident 4. 2. Ensure staff assessed, monitored, and educated Resident 4 about adverse interaction and adverse effects of amphetamine (central nervous system stimulant that causes hypertension, increased heart rate with increased feelings of energy) and other illicit drugs. 3. Ensure Resident 4's primary care physician (PCP) was informed of Resident 4's possible use of illicit drugs the day of the incident, 9/18/2023. 4. Failed to implement the facility's Policy and Procedure (P/P) on Resident Possession and Use of Illegal Substances dated 12/19/22, by determining how Resident 4 have gained access…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to contact and notify the hospice agency (health care service that focuses on the care, comfort, and quality of life of a person with serious illness who is approaching the end of life) that one of five sampled residents (Resident 1) had missed dialysis treatments (mechanical process of removing waste products and toxins, and excess fluid from the body) on [DATE], [DATE], [DATE] and [DATE] due to issues with transportation from the facility to the dialysis center. This deficient practice resulted in Resident 1 being sent out via 911 (emergency medical transport) to a general acute care hospital (GACH) for emergency dialysis on [DATE]. Resident 1 ultimately expired (died) at 9:32 p.m. (3 hours 23 minutes after arriving to the GACH ' s Emergency Department) on [DATE] after receiving multiple rounds of life saving medications (names of medications not specified). Cross reference F698 Findings: During a review of Resident 1 ' s admission Record, the admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-01-19 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) received dialysis (process of mechanically removing waste products/ toxins and excess fluid from the body) according to the physician ' s orders and plan of care for dialysis management by failing to: 1. Ensure Resident 1 did not miss three scheduled dialysis treatments ([DATE], [DATE], and [DATE]) and one make-up dialysis treatment ([DATE]). 2. Notify the hospice (health care service that focuses on the care, comfort, and quality of life of a person with serious illness who is approaching the end of life) agency overseeing Resident 1 ' s care while in the facility when Resident 1 missed his first dialysis treatment in the facility ([DATE]). The hospice agency was not being notified of each missed dialysis treatment until [DATE] after Resident 1 had missed three dialysis treatments ([DATE], [DATE], and [DATE]). Resident 1 ' s last dialysis was on [DATE]. These deficient practices resulted in Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-05 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan failed to address for three of 15 sample residents (Resident 64, 66, and 1) by failing to:a. Initiate a care plan for a Peripheral Intravenous line (PIV, short, flexible, small tube inserted into a vein to deliver medications or fluids directly into the bloodstream) monitoring for Resident 64.b. Initiate a fall care plan for Resident 66.c. Implement Resident 1's care interventions to monitor signs and symptoms of hyperglycemic (high blood sugar) and hypoglycemic (low blood sugar) episodes. These failures had the potential to negatively affect the delivery of necessary care and services.Findings: a. During a review of Resident 64's admission Record, the admission Record indicated Resident 64 was initially admitted to the facility on [DATE] with diagnoses including fracture of left humerus (bone connecting the shoulder and elbow), pubis (front-lower portion of the hip bone), and left acetabulum (cup-shaped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure:1. The door was closed for Resident 66 who was on Novel Respiratory Precautions (isolation)2. Facility staff did not wear the same gown from room to room.3. Staff performed hand hygiene prior to giving medications to Resident 47 and Resident 11. 4a./4b. A Peripheral Intravenous line (PIV, short, flexible, small tube inserted into a vein to deliver medications or fluids directly into the bloodstream) for Resident 64 and Resident 67 was discontinued and removed when no longer indicated. These failures had the potential to increase the risk of infection and cross-contamination (the transfer of bacteria, viruses, microorganisms, or other harmful substances from one surface to another through improper or unsanitary equipment, procedures, or products) among residents.Findings: 1. During a review of Resident 66's admission Record, the admission record indicated the facility admitted Resident 66 on 4/27/2026 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records were updated to show documentation an advance directive ([AD] written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) was discussed and written information provided to the resident and/or responsible party ([RP] the person handling a resident's finances and care decisions) in their primary language for one of 15 sampled residents (Resident 4).This deficient practice violated the Resident 4 and the RP right to be fully informed of the option to formulate their AD and had the potential to cause conflict with the residents' wishes regarding health care.Findings:During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including dementia (group of thinking and social symptoms that interfere with daily functioning), Type II…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician that a resident was experiencing new abdominal pain for one of three sampled residents (Resident 64).This deficient practice had the potential to result in Resident 64 delay of treatment and further harm. Findings:During a review of Resident 64's admission Record, the admission Record indicated Resident 64 was initially admitted to the facility on [DATE] with diagnoses including fracture of left humerus (bone connecting the shoulder and elbow), pubis (front-lower portion of the hip bone), and left acetabulum (cup-shaped socket located on side of hip bone that holds the head of the thigh bone to form the hip joint), rheumatoid arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility), and pulmonary fibrosis (chronic, progressive scarring and thickening of the lung tissue).During a review of Resident 64's History and Physical (H&P), dated 4/28/2026, the H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a communication system was in place to translate for one of 15 sample residents (Resident 4) in their primary language.This deficient practice had the potential for Resident 4 not being provided with the appropriate care and treatment needed.Findings:During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including dementia (group of thinking and social symptoms that interfere with daily functioning), Type II Diabetes Mellitus (DM, (a chronic disease that affects how the body processes sugar) with hyperglycemia (high blood sugar), and a gastrostomy tube (G-tube- a tube placed directly into the stomach for long-term feeding).During a review of Resident 4's history and physical (H&P) dated 6/16/2025, the H&P indicated Resident 4 could not make his own medical decisions.During a review of Resident 4's Minimum Data Set (MDS, a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to objectively measure the range of motion (ROM, full movement potential of a joint) for one of five sampled residents (Resident 23) in the left hand in the Occupational Therapy (OT, profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) Evaluation, dated 2/17/2026. This deficient practice had the potential for Residents 23 to experience further decline in ROM resulting in contracture (loss of motion of a joint associated with stiffness and joint deformity) development and have a decline in physical functioning, mobility (ability to move), and activities of daily living (ADL, basic activities such as eating, dressing, toileting).Findings:During an observation on 5/2/2026 at 7:52 a.m., Resident 23 was lying in bed there was a slight flexion contraction (stiff or bending of joint) noted in the left hand involving the thumb, index, middle, and ring fingers, while the left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure staff provided feeding assistance for one of seven residents (Resident 10) who required one to one (1:1) feeding assistance during meals and was at risk for aspiration as recommended by the speech therapist.This failure had the potential to result in Resident 10's inadequate nutritional intake, weight loss, dehydration, choking and aspiration.Findings:During an observation on 5/4/2026 at 12:45 p.m., in Resident 10's room a lunch tray was delivered by staff and Resident 10 was observed attempting to feed himself by dipping his hand in his food.During a review of Resident 10's admission Record, the admission indicated the facility admitted Resident 10 on 12/18/2025 with diagnosis including spina bifida (a birth defect that affects the spine and spinal cord causing limitation of movement of limbs), dysphagia (difficulty swallowing), and muscle weakness.During a review of Resident 10's History and Physical (H&P) dated 4/1/2026, the H&P indicated Resident 10 was able to make medical decisions.During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: a. Assess and monitor the urinary catheter (tube inserted into the bladder to drain urine) for one of seven sampled residents (Resident 64). b. Ensure one of seven sampled residents (Resident 7) had a physician order with indication for the urinary catheter. These deficient practices had the potential to result in a urinary tract infection (UTI, an infection involving any part of the urinary system, including urethra, bladder, ureters, and kidney). Findings: a. During a review of Resident 64's admission Record, the admission Record indicated Resident 64 was initially admitted to the facility on [DATE] with diagnoses including fracture of left humerus (bone connecting the shoulder and elbow), pubis (front-lower portion of the hip bone), and left acetabulum (cup-shaped socket located on side of hip bone that holds the head of the thigh bone to form the hip joint), rheumatoid arthritis (a chronic progressive disease-causing inflammation in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 11) received the correct amount of gastrostomy tube (GT - an opening to the stomach from the abdominal wall made surgically for the introduction of food) feeding formula.This deficient practice had the potential to result in weight loss or gain, dehydration and fluid overload.Findings:During an observation on 5/2/2026 at 7:15 a.m., Resident 11 was observed receiving the GT feeding formula Jevity (calorie dense, fiber fortified, and nutrient dese liquid feeding formula) 1.5 infusing at 47 milliliters (mL - unit of measurement)/hour (hr) and the water flush infusing at 30 mL/hr. During a review of Resident 11's admission Record, the admission Record indicated Resident 11 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), protein-calorie malnutrition (condition when body does not get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three out of 10 sampled residents (Resident 64, 1, and 3)'s medication regimens were monitored for side effects and signs/symptoms as ordered by failing to:a. Monitor for side effects of opioid medication for Resident 64.b. Monitor signs and symptoms of hyperglycemia (high blood sugar) and hypoglycemia (low blood sugar) for Resident 1.c. Monitor signs and symptoms of anticoagulant therapy for Resident 3.These deficient practices had the potential to result in adverse drug reactions, unrecognized complications, and ineffective medication management for the affected residents.Findings: a. During a review of Resident 64's admission Record, the admission Record indicated Resident 64 was initially admitted to the facility on [DATE] with diagnoses including fracture of left humerus (bone connecting the shoulder and elbow), pubis (front-lower portion of the hip bone), and left acetabulum (cup-shaped socket located on side of hip bone that holds the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · D2026-05-05 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure fortified diets (diet to increase calories) were identified and communicated during lunch tray line meal service for ten residents who were on fortified diet as recommended by the dietitian and ordered by the physician.This failure had the potential to result in residents not receiving required nutritional fortification (adding extra vitamins and minerals to food), leading to inadequate nutritional intake, and unintended weight loss.Findings:During an observation on 5/3/2026 at 12:05 p.m. during lunch tray line, [NAME] (CK) 1 did not communicate the fortified diet orders written on the meal tickets to CK 2 who was serving the food.During an interview on 5/3/2026 at 12:58 p.m. with CK 1, CK 1 one stated she had forgotten to communicate the fortified diets to CK 2. CK 1 stated the importance of communicating the fortified diet orders was to ensure the residents receive the calories needed. CK 1 stated if the fortified diet orders were not communicated during tray line, there would be potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Responsible Party (RP) for one of four sampled residents (Resident 1), who did not have the capacity to make decisions, was advised of Resident 1's dental needs and a consent was obtained from Resident 1's RP prior to Resident 1's tooth extraction. This deficient practice resulted in the extraction of Resident 1's tooth without the knowledge or consent of Resident 1's RP. This deficient practice had the potential for Resident 1 to be subjected to an unnecessary procedure and/or to suffer complications such as discomfort/pain, bleeding, and infection.Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE]. Resident 1 had diagnoses including metabolic encephalopathy (a disease that affects the brain causing confusion) and dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Minimum Data Set ([MDS] a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 2) care plan was revised after Resident 2 fell on [DATE].This deficient practice had the potential for the nursing staff to be unaware of Resident 2's current fall-risk precautions and interventions, which could delay or negatively impact the delivery of her care and potentially lead to further falls.Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (temporary or permanent damage to the brain due to lack of glucose, oxygen or other metabolic agent, or organ dysfunction), dementia (a progressive state of decline in mental abilities), and difficulty walking.During a review of Resident s's Minimum Data Set ([MDS] a resident assessment tool) dated 7/8/2025, the MDS indicated Resident 2 was not able to make decisions that were reasonable and consistent and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of eight sampled residents (Resident 1) was provided with his preferred activities. This failure resulted in Resident 1 feeling sad and frustrated and had the potential to further affect Resident 1's emotional well-being, which may impact his quality of life and mental health. Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including depression (a mood disorder that cause feelings of persistent feeling of sadness and loss of interest affecting the way a person feel, think and behave that affects the normal day to day activities). During a review Resident 1's History and Physical (H&P), dated 9/19/ 2025, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool), dated 2/12/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Registered Nurse (RN) 1 accurately documented vital signs (essential measurements taken by the healthcare team providers to check the body's most basic and life sustaining functions) for one of three sampled residents (Resident 2) when Resident 2 had a change of condition on 12/25/2026 and was transferred to a General Acute Care Hospital via 911 for further evaluation. This deficient practice had the potential for Resident 2's change of condition to be unrecognized, undetermined, or inadequately identified. This deficient practice also had the potential to negatively impact Resident 2's health status, interrupt the continuity of care, and impair timely and accurate communication among facility team members and with emergency personnel. Findings:During a review of Resident 2's admission Record (Face Sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (temporary or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for four out of seventeen sampled residents (Resident 10, Resident 23, Resident 44, and Resident 45) related to: 1. Resident 45's usage of Apixaban (a blood thinner medication). 2. develop and implement care plans of bowel and bladder retraining and bowel incontinent for Resident 10. 3. develop and implement care plans of bowel and bladder retraining and bowel incontinent for Resident 44. 4. develop and implement care plans of hypoglycemia [a condition in which a person's blood sugar (glucose) level is lower than normal] for Resident 23. These deficient practices could result in the Resident's needs not being met, negatively impacting their well-being, and leading to suboptimal patient outcomes. Findings: 1. During a review of Resident 45's admission Record (Face Sheet), the admission Record indicated Resident 45 was admitted to the facility 1/28/2025 with diagnoses of paroxysmal atrial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three sampled residents (Resident 10, Resident 44, and Resident 3) who were incontinent (unable to voluntarily control retention of urine or feces in the body) of bowel and bladder, were provided a retraining and/or toileting program to regain the resident's normal bowel and bladder function as much as possible by failing to: A. ensure Resident 10's bowel and bladder assessment was done and follow through quarterly, and Resident 10 received bowel and bladder retraining as the assessment indicated. B. Ensure Resident 44's bowel and bladder assessment was conducted upon admission, and that Resident 44 participated in the bowel and bladder retraining program. C. Ensure Resident 3 was offered a bowel and bladder training to restore as much bladder function as possible. This failure had a potential to result in Resident 10, Resident 44, and Resident 3's inability to regain control of bowel and bladder function and can lead to a loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, it was determined that the facility did not store food in a sanitary manner, which is necessary to prevent the growth of microorganisms. These microorganisms can cause foodborne illnesses, such as those resulting from contaminated food with pathogenic bacteria, viruses, parasites, or toxins. This issue affected 47 out of the 50 residents at the facility due to the following deficiencies: A. Ensuring food items were dated, labeled, and discarded properly. B. Ensuring [NAME] (CK) 2 performed hand hygiene (washing Hands) and changed gloves between tasks during trayline (Resident's trays are assembled and check for accuracy before food is delivered to them). This failure had the potential to impact residents, resulting in exposure to pathogens and placing them at risk for foodborne illnesses. Symptoms of such illnesses include upset stomach, cramps, nausea, vomiting, diarrhea, and fever, potentially leading to serious medical complications and hospitalization. Findings: A. During a concurrent observation and interview on 5/27/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report the outbreak (urgent emergencies accompanied by rapid efforts to save lives and prevent further cases) of corona virus- 19 (COVID-19, a highly contagious infection, caused by a virus that can easily spread from person to person) to the State Agency (CDPH, California Department of Public Health) starting on 5/14/2025 for six out of six sampled Residents (Resident 12, Resident 30, Resident 37, Resident 40, Resident 44, and Resident 45). These deficient practices had the potential for continued spread of the COVID-19 infection to all the facility's residents and staff. Findings: 1. During a review of Resident 12's admission Record (Face Sheet), the admission Record indicated Resident 12 was admitted to the facility 1/2/2025 with diagnoses of pneumonia (infection in the lungs), and neoplasm of the prostate (prostate cancer). During a review of Resident 12's Minimum Data Set (MDS, a resident assessment tool) dated 3/13/2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-30 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and procedure (P/P) for Antibiotic Stewardship (the effort to measure and improve how antibiotics (a medication used to kill bacteria and to treat infections) are prescribed by clinicians and used by patients) for two of five sampled residents (Resident 43 and Resident 154) who were prescribed antibiotics without meeting criteria. This deficient practice had the potential for Resident 43 and Resident 154 to develop antibiotic resistance (not effective to treat infection) from unnecessary or inappropriate antibiotic use. Findings: During a review of Resident 43's admission Record (Face Sheet), the admission Record indicated Resident 43 was admitted to the facility on [DATE] with diagnoses of type 2 diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) with a foot ulcer (wound), osteomyelitis (bone infection), and complete amputation (removal) of the right foot at the ankle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the interview and record review, the facility did not obtain informed consent for one of the five residents (Resident 45) who was diagnosed with depression-a mood disorder characterized by persistent sadness and loss of interest that can affect daily life-and was being treated with the medication Celexa (a medication that treats depression) . This deficient practice had the potential for Resident 45 to not be informed of the risks and benefits of Celexa. Findings: During a review of Resident 45's admission Record (Face Sheet), the admission Record indicated Resident 45 was admitted to the facility 1/28/2025 with diagnoses of paroxysmal atrial fibrillation (a rapid and irregular heartbeat), coronary artery disease (CAD, a narrowing or blockage of your coronary arteries, which supply oxygen-rich blood to your heart), and congestive heart failure (CHF, a serious condition in which the heart doesn't pump blood as efficiently as it should). During a review of Resident 45's Minimum Data Set (MDS, a resident assessment tool) dated 4/30/2025, the MDS indicated Resident 45 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility did not ensure that residents received appropriate treatment and care for hypoglycemic episodes in accordance with professional standards of practice. Specifically, for one of three sampled residents (Resident 23), the facility failed to ensure the resident consumed a meal after receiving insulin and did not monitor blood glucose levels or provide necessary treatment during the hypoglycemic episode. This failure led to Resident 23's preventable hospitalization for further evaluation and treatment. Findings: During a review of Resident 23's admission Record, the admission Record indicated, Resident 23 was initially admitted to the facility on [DATE] and last re-admission was on 11/2/2024 with diagnoses including Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and dementia (a progressive state of decline in mental abilities). During a review of Resident 23's History and Physical (H&P), dated 11/2/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the interview and record review, the facility did not monitor anticoagulant (blood thinning medication) usage for one out of six sampled residents (Resident 45). This deficient practice had the potential for complications related to anticoagulant use including bleeding to go unnoticed for Resident 45. Findings: During a review of Resident 45's admission Record (Face Sheet), the admission Record indicated Resident 45 was admitted to the facility 1/28/2025 with diagnoses of paroxysmal atrial fibrillation (a rapid and irregular heartbeat), coronary artery disease (CAD, a narrowing or blockage of your coronary arteries, which supply oxygen-rich blood to your heart), and congestive heart failure (CHF, a serious condition in which the heart doesn't pump blood as efficiently as it should). During a review of Resident 45's Minimum Data Set (MDS, a resident assessment tool) dated 4/30/2025, the MDS indicated Resident 45 was cognitively (mental action or process of acquiring knowledge and understanding through thought, experience, and the senses) intact and was taking anticoagulant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was noted that one tube of Triamcinolone Acetonide External Cream 0.5% (used to treat rashes) belonging to Resident 26 was not labeled or dated in medication cart 1. This deficient practice had the potential for the medication to be used after it was expired. Findings: During a review of Resident 26's admission record (face sheet), the admission Record indicated Resident 26 was admitted to the facility [DATE] with diagnoses of type 2 diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) and history of falling. During a review of Resident 26's Minimum Data Set (MDS, a resident assessment tool) dated [DATE], the MDS indicated Resident 26 had moderate cognitive impairment (problems with a person's ability to think, learn, remember, use judgement, and make decisions). During a review of Resident 26's Physician's Orders, an order was placed [DATE] for Triamcinolone Acetonide External Cream 0.5 %…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of four sampled resident (Resident 2) touch pad call light (enables residents with limited movement to call for help) and telephone were within Resident 2 ' s reach. This failure had Resident 2 to feel frustrated, useless and had the potential for her needs not met which could result to delay of care and services. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE], with diagnoses including transient ischemic attack ([TIA] a brief interruption of blood flow to the brain that causes stroke-like symptoms) and cognitive (ability to think, understand, learn, and remember) communication deficit (having trouble communicating due to problems with thinking skills like memory, attention, reasoning, or organization, often caused by a brain injury). During a review of Resident 2 ' s History and Physical (H&P), dated 2/22/24, the H&P indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse prevention policy by failing to report an unusual occurrence of an acute (sudden and severe onset) right femoral neck fracture (a particular type of hip fracture that occurs at hip region below the ball-and-socket joint ) and right temporal (side of the head behind the eye between the forehead and the ear) hematoma (a closed wound where blood collects and fills a space inside your body because it can't flow or drain out) of unknown cause to the State Survey Agency (California Department of Public Health-CDPH) within 24 hours of the occurrence for one of three sample residents (Resident 1). This failure had the potential to result in a delay of an onsite inspection by CDPH to ensure injuries from unknown origins were investigated timely and lead to a delay in prevention of potential ongoing unknown injuries. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was not verbally abused (using words to name call, bully, demean, frighten, intimidate, or control another person) by certified nursing assistant (CNA 1). This deficient practice caused Resident 1 to feel offended and cry hysterically (to cry in an uncontrolled state of anger, excitement, or panic) when CNA 1 re-entered Resident 1's room. Findings: During a review of Resident 1's admission Assessment, the admission Assessment indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of primary lateral sclerosis (a progressive neuromuscular (nerves and muscles) condition that causes worsening muscle weakness and/or stiffness), generalized anxiety disorder (a mental health condition that causes people to experience excessive and persistent worry about everyday things), and encounter for palliative care (specialized medical care for people living with a serious illness. This type of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to create a person-centered care plan for diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) for one of three sampled residents (Resident 2). This deficient practice had the potential for Resident 2 to have episodes of hypoglycemia (occurs when your blood sugar level drops too low for your body to function normally) and/ or hyperglycemia (elevated blood sugar) related to her diagnosis of diabetes. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes, malignant neoplasm of the breast (breast cancer), secondary malignant neneoplasm (cancer spread to the bone), and immunodeficiency (a state in which the immune system's ability to fight infectious diseases and cancer is compromised or entirely absent). During a review of Resident 2 ' s History and Physical (H&P) report dated 8/13/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to monitor the blood sugar levels for one of three sampled residents (Resident 2) who had type 2 diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and was receiving insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication). This deficient practice had the potential to cause hypoglycemia (occurs when your blood sugar level drops too low for your body to function normally). Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility 8/9/2024 with diagnoses of type 2 diabetes, malignant neoplasm of the breast (breast cancer), secondary malignant neoplasm of the bone (breast cancer spread to the bone), and immunodeficiency (a state in which the immune system's ability to fight infectious diseases and cancer is compromised or entirely absent). During a review of Resident 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-11 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide adequate Restorative Nursing Assistant ([RNA] -a certified nursing assistant (CNA) with specialized training in rehabilitation skills who assists the restorative team with supervised and delegated restorative programs) staff to provide range of motion ([ROM]- the amount of movement that a particular joint or series of joints can achieve in a specific direction), splint (a rigid support for restricting movement of an injured part) application, and ambulation to 28 of 54 residents on RNA program. This failure had the potential to result in 28 residents being at risk for further ROM decline and contracture (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints). Findings: A review of All Facilities Letter (AFL) dated 1/23/2018 indicated, effective July 1,2018, SB 97 (Chapter 52, Statutes 2017) requires SNFs, except those that are a distinct part of general acute care or a state- owned hospital or development center, to provide a minimum of 3.5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-11 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that Licensed Vocational Nurses (LVN) 1, LVN 2 and LVN 5 were trained to administer medications via gastrostomy tube (g-tube - a surgically placed tube used to administer mediations or food directly into the stomach) with the appropriate technique and/or in accordance with physician's orders for three out of three sampled residents for g-tube administration (Resident 19, Resident 6 and Resident 47.) This failure had the potential to result in g-tube complications and infection for Resident 19, Resident 6 and Resident 47. Findings: a. During a review of Resident 19's admission Record (a document containing demographic and diagnostic information), dated 6/4/2024, the admission record indicated, Resident 19 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including encounter for attention to gastrostomy. During a review of Resident 19's Order Summary Report (a list of all currently active medical orders),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-11 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure availability of metoprolol tartrate (a medication used to treat high blood pressure), apixaban (a medication used to prevent and reduce the risk of blood clot), furosemide (a medication for heart failure and high blood pressure), amoxicillin (a medication used to treat infection), lidocaine (a medication used to treat localized pain) cream, and tussin DM ([Generic name - guaifenesin and dextromethorphan] a medication used to provide cough relief) in accordance with physician orders or professional standards of practice for five of nine sampled residents (Residents 6, 26, 209, 210 and 211.) 2. Maintain accurate medication administration records as per facility's policies and procedures (P&P) titled, Medication Administration for two of nine sampled residents (Resident 19 and 209.) These failures resulted in falsification of medication administration records, and failed to provide medications in accordance with the physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen by: 1. Failing to dispose expired food from the fridge. 2. Failed to store food in the appropriate section. 3. Failed to do proper hygiene when entering the kitchen. These deficient practices had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical complications and hospitalization. During a concurrent observation of the refrigerator and interview on 6/4/2024 at 8:26a.m. with Dietary Aide 1 (DA 1). DA 1 stated the cilantro in the bag that was dated 5/9/2024 is supposed to be good for one week and was supposed to be thrown away. It was noted the cilantro was changing color and was turning yellow. It was additionally observed there was an avocado, ginger, yellow pepper, and one lemon in the bin with no date. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-11 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to dispose of garbage and refuse properly by not completely covering two (2) of 2 dumpsters (a large trash container designed to be emptied into a truck) and two smaller carts for an unknown length of time. This deficient practice had a potential to attract flies, insects, cats, and other animals to the dumpster area placing 54 of 59 facility residents getting food from the kitchen cross-contamination (a transfer of harmful bacteria from one place to another). During a concurrent observation and interview on 6/4/2024 at 12:32p.m. with Dietary Manager (DM), it was observed there were two big garbage dumpsters full and overflowing and the lids were unable to be closed for both of the bins. Additionally, there were two extra carts in the front of the big dumpsters with disposable places with no lid. The DM stated the trash was picked up yesterday and will have another trash pickup on 6/4/2024. The DM stated the garbage bins are supposed to be sealed as it might attract flies, rodents, and cause infestation. During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-11 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to identify unresolved quality deficiencies, some of which had been cited on previous surveys, and ensure actions were developed and implemented to attempt to correct the deficiencies through the quality assessment and assurance (QAA) process as evidenced by the severity and number of deficiencies cited involving sufficient staffing, significant medication error, providing medications as physician ordered, and maintaining medication in stock. This failure had potential to result in 54 of 54 residents residing in the facility not receiving services and care they need. Findings: During a review of the facility's Census and Direct Care Service Hours Per patient Day (DHPPD), dated from 4/1/2023 to 4/30/2024, the DHPPD indicated as follow: a. 4/15/2024-Actual CNA DHPPD 2.24 b. 4/16/2024- Actual CNA DHPPD 2.40 c. 4/17/2024- Actual CNA DHPPD 2.40 d. 4/19/2024- Actual CNA DHPPD 2.29 e. 4/20/2024- Actual CNA DHPPD 2.06 During an interview on 6/6/2024, 3:21 p.m., with RNA 1, RNA 1 stated, there are two RNAs in the facility and they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-11 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of 18 sampled resident (Resident 7 and Resident 44 ) were offered an advance directive (a legal document that specifies what actions should be taken for your health if you are no longer able to make decisions for yourself) and provided information regarding the advance directive. This failure had the potential to violate the residents' and/or the representatives' right to be fully informed of the option to formulate their advance directives and had the potential to cause conflict with the residents' wishes regarding health care. Findings: 1. During a review of Resident 7 admission Record, the admission record indicated Resident 7 was originally admitted to the facility on [DATE] and re-admitted to the facility o 4/27/2023 with diagnoses of but not limited to chronic obstructive pulmonary disease (COPD-a chronic inflammatory lung disease that causes obstructed airflow from the lungs), diabetes (a group of diseases that affect how the body uses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-11 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to a. Ensure one of 18 sampled residents (Resident 7)'s assessment entries on the Minimum Data Set (MDS- an assessment and care screening tool) related to the section in the MDS called Swallowing/Nutrition Status was accurately documented to reflect Resident 7's nutritional approaches. b. To conduct an accurate fall assessment for one of three sampled residents (Resident 36). This failure had the potential to result in a negative effect on Resident 7 and Resident 36's plan of care and delivery of necessary services, care and treatment. Findings: a. During a review of Resident 7 admission Record, the admission record indicated Resident 7 was originally admitted to the facility on [DATE] and re-admitted to the facility o 4/27/2023 with diagnoses of but not limited to chronic obstructive pulmonary disease (COPD-a chronic inflammatory lung disease that causes obstructed airflow from the lungs), diabetes (a group of diseases that affect how the body uses blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-11 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure, residents did not develop an adverse effect (an undesired effect of a medication or other type of treatment) due to receiving antipsychotic medications used to treat mental health conditions like schizophrenia (a serious mental disorder in which people interpret reality abnormally), bipolar disorder (a mental health condition that causes extreme mood swings that include emotional highs and lows), Seroquel, Risperdal and Ativan and for two of 18 sampled residents (Resident 18 and Resident 25). The facility failed to: 1. Ensure Resident 25, who had a physician's order to discontinue administration of Seroquel 25 milligrams ([mg]- a unit of measure of weight) dated 5/14/2024, was not administered Seroquel for an additional 20 days, a total of 20 extra doses from 5/14/2024 to 6/4/2024. 2. Ensure the licensed nurses monitored Resident 25 for psychotropic medication adverse effects including Seroquel and Depakote Sprinkles. 3. Ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-11 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from significant medication errors for two of seven sampled residents (Residents 26 and 209) by failing to administer metoprolol tartrate (a medication used to treat high blood pressure [BP]), clonidine (a medication used to treat high blood pressure), metoprolol succinate (a medication used to treat high blood pressure) extended release (ER - a medication formulation aiding the medication release slowly over time), apixaban (a medication used to prevent and reduce the risk of blood clot), and furosemide (a medication for heart failure and high blood pressure) in accordance with physician orders or professional standards of practice. These failures had the potential to result in significant medical complications resulting in hospitalization or death due to stroke (a medical condition when something blocks blood supply to brain or when blood vessel in the brain bursts), poor blood pressure control, edema (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control measures by failing to: 1.Ensure Certified Nurse Assistant (CNA) 1 performed hand hygiene during and after caring for Resident 31. 2.Ensure CNA 2 wore proper Personal Protective Equipment ([PPE]- equipment used to prevent or minimize exposure to hazards) during the care of Resident 6 who was on enhanced precaution (a level of infection control that requires interventions such as wearing gloves and a gown) and exposed Resident 211 who was not on any precaution for possible cross contamination (the physical movement or transfer of harmful bacteria from one person, object or place to another). These failures resulted in compromised infection control measures to prevent the spread of Covid-19 (a contagious disease caused by the virus) and other infections among residents, staff, and visitors of the facility. 3.observe infection control measures by not practicing hand hygiene, disinfecting their work area, or wearing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-11 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of 18 sampled residents (Resident 7)'s documentation of a significant change of condition (COC-documentation of a resident's sudden change from baseline) was done when Resident 7 was transferred to the hospital. This failure had the potential to result in resident 7 not receiving the appropriate care and necessary treatment. Findings: During a review of Resident 7 admission Record, the admission Record indicated Resident 7 was originally admitted to the facility on [DATE] and re-admitted to the facility o 4/27/2023 with diagnoses of but not limited to chronic obstructive pulmonary disease (COPD-a chronic inflammatory lung disease that causes obstructed airflow from the lungs), diabetes (a group of diseases that affect how the body uses blood sugar), chronic kidney disease (a gradual loss of kidney function that occurs over a period of months to years, or abnormal kidney structure) and cardiomyopathy (diseases of the heart muscles). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-11 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow through and accurately assess with the Preadmission Screening and Resident Review (PASARR- a comprehensive evaluation that ensures people who have been diagnosed with serious mental illness, intellectual, and/or developmental disabilities are able to live in the most independent settings while receiving the recommended care and interventions to improve their quality of life) level I and level II evaluation for four of four sampled residents (Resident 22, Resident 6, and Resident 1) to determine the facility's ability to provide the special need of the residents. This deficient practice placed Resident 22, Resident 6, and Resident 1 at risk of not receiving the necessary care and services they need. Findings: A. During a review of Resident 22's admission Record, the admission Record indicated, Resident 22 was admitted to the facility on [DATE] with diagnosis including anxiety disorder (persistent and excessive worry that interferes with daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-11 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan for two of three sampled residents (Resident 25 and Resident 36) by: 1. Failing to address multiple falls and a fall with injury by initiating an at risk for fall care plan, the use of psychotropic medication (medication capable of affecting the mind, emotions, and behavior) in the care plan for Resident 25 who was on Ativan (generic name Lorazepam is used to treat anxiety) Rexulti (generic name Brexpiprazole is an antipsychotic (medication used to treat a collection of symptoms that affect your ability to tell what's real and what isn't) medication to treat major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest) and dementia (a group of symptoms that affects memory and thinking)-related agitation. 2. Failing to initiate an at risk for fall care plan and address Resident 36's history of seizures. These deficient practices had the potential to negatively affect the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure and implement their policy and procedure on fall prevention for one of three sampled residents (Resident 52) by: 1. Failing to develop person-centered interventions/approaches addressing Resident 25's high risk for falls. 2. Failing to revise the fall risk care plan for multiple falls, doing a post fall assessment, and doing proper neurological checks (assessing mental status and level of consciousness). 3. Failing to identify potential risk factors of psychotropic medications (any medications that affect behavior, mood, thoughts, or perception) Resident 25 was taking. This deficient practice resulted in Resident 25 having six falls between 4/11/2024 to 5/24/2024 with a bump and bruising on the right eyebrow. During a review of Resident 25's admission Record, the admission record indicated Resident 25 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (disrupted blood flow to the brain caused by issues with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-11 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of 18 sampled residents (Resident 47) received the pneumonia (an infection that inflames the air sacs in one or both lungs) vaccine (a substance introduced into the system to help the body fight against infections). This failure resulted in enhancing the potential for Resident 47 developing pneumonia and getting hospitalized on [DATE] and again on 5/6/2024. During a review of Resident 47's admission Record, the admission record indicated Resident 47 was originally admitted to the facility on [DATE] with diagnoses of but not limited to contractures (permanent shortening of muscle fibers, leading to muscle and joint stiffness), tachycardia (an abnormal heart rate over 100 beats a minute), dysphagia (difficulty in swallowing), and anoxic brain damage (damage to the brain due to a lack of oxygen supply). During a review of Resident 47's History and Physical (H&P), dated 7/26/2023, the H&P indicated, Resident 47 does not have the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide sufficient staffing to accommodate residents' needs for two out of four sampled residents (Resident 1, Resident 2). This deficient practice had the potential for call lights not to be answered promptly, showers not being given, and a decrease in Resident ' s quality of care. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of essential hypertension (high blood pressure), reduced mobility (ability to move around freely), and history of falling. During a review of Resident 1 ' s Minimum Data sSt (MDS, a standardized assessment and care screening tool) dated 11/21/2023, the MDS indicated Resident 1 had no cognitive impairments (no confusion or problems with memory and judgement). During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses of history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of three sampled residents (Resident 1), who had history of wandering (traveling aimlessly from place to place) was provided with a one to one (1:1) sitter at all times. This deficient practice had the potential for Resident 1 to elope (leave the facility without staff knowledge, may present an imminent threat to the patient's health or safety), exposing her to dangerous elements outside such as harsh weather, accident, and dehydration and starvation. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and was readmitted [DATE] with diagnoses of Alzheimer ' s disease (a brain disorder that causes progressive memory loss and cognitive [thinking, reasoning, or remembering] decline) and unspecified psychosis (symptoms that affect the mind, where there has been some loss of contact with reality). During a review of Resident 1 ' s Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1.Ensure one of three sampled residents (Resident 1), who had a history of wandering (a person that roams around and becomes lost or confused about their location) was supervised and monitored. 2. Ensure Resident 1 had an air tag (small tracking device used to track the location) in place as stated in Resident 1 ' s care plan. 3.Ensure facility implement interventions for Resident 1's risk of elopement and wandering behavior. These failures resulted in Resident 1 leaving the facility unsupervised on 11/2/2023, entering another Resident 2 ' s room uninvited on 10/26/2023, holding Resident 2 on the shoulder making Resident 2 nervous and screaming inside her room and multiple incidents where Resident 1 was found inside another resident ' s room. Findings: During a review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Alzheimer ' s disease, (a brain disorder that slowly destroys…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to, for one out of three sampled resident's (Resident 1): a. Develop resident centered interventions for the care plan for noncompliance. b. Implement the comprehensive care plan for pain by not to monitoring and recording the Resident 1's pain characteristic, quality, location, onset, duration, aggravating factors, and relieving factors. This deficient practice had the potential to negatively affect Resident 1's pain management and care. Findings: During a review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including hemiplegia (one sided weakness) and hemiparesis (unable to move one side of body) following cerebral infarction (lack of blood flow to the brain), chronic kidney (organ that filters waste out of the blood) disease (damage to kidneys), and neuropathy (damage to nerves leads to pain, weakness, numbness and tingling). During a review of Resident 1's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct an interdisciplinary team (IDT-health care providers who have knowledge of the residents needs and are involved in the resident's care) care conference discussing one of three sampled resident's (Resident 2) rehabilitation (set of interventions designed to optimize functioning and reduce disability in individuals with health conditions in interaction with their environment) plans after physical therapy ([PT] care that aims to ease pain and help residents function, move, and live better) was discontinued on 8/8/2023. This failure resulted in Resident 2 feeling frustrated and not involved in their plan of care. Findings: During a review of Resident 2's admission record, the admission record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses including morbid obesity (some 80-100 pounds [unit of measurement] over their ideal body weight), lack of coordination (prevents person from being able to control position of their arms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review Certified Nurse Assistant (CNA) 1, failed to perform hand hygiene (a general term for cleaning your hands by hand washing with soap and water or the use of an antiseptic hand rub, also known as alcohol-based hand rub (ABHR) after gloves were removed and prior to entering another resident room. This failure placed all the residents, and staff risk for cross contamination (the physical movement or transfer of harmful bacteria from one person, object, or place to another), and had the potential for spread of infection. Findings: During a concurrent observation and interview on 8/16/23 at 10:00 am with CNA 1, observed CNA 1 removed her gloves and exited the resident room. CNA 1 re enter the room and grabbed a plastic bag containing a razor she got from resident's bedside table. CNA 1 exited the room and pushed trash cart and dirty linen cart down the hallway. CNA 1 proceeded to enter another resident room without doing hand hygiene. CNA 1 stated she failed to perform hand hygiene because she did not perform patient care to the resident.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update the care plan for one of four sampled residents (Resident 1) after Resident 1 hit Resident 2 on the arm unprovoked. This deficient practice resulted in Resident 1 not having interventions to address her behaviors and placed other residents at risk for repeated resident to resident altercations. Findings: A review of Resident 1 ' s admission Record (AR) indicated Resident 1 was admitted to the facility on [DATE] and last readmitted on [DATE] with diagnoses including Alzheimer ' s disease (a progressive disease beginning with mild memory loss and possibly leading to loss of ability to carry on a conversation and respond to the environment), and schizophrenia (serious mental illness that affects how a person thinks, feels, and behaves). A review of Resident 1's history and physical (H/P), indicated the resident had no capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS) a standardized assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise Resident 1 with a known history of striking out to prevent Resident 2 from being hit. This deficient practice resulted in Resident 2 physically hit at the left arm and placing 55 other residents of the facility at risk for abuse. Findings: A review of Resident 1 ' s admission Record (AR) indicated Resident 1 was admitted to the facility on [DATE] and last readmitted on [DATE] with diagnoses including Alzheimer ' s disease (a progressive disease beginning with mild memory loss and possibly leading to loss of ability to carry on a conversation and respond to the environment), and schizophrenia (serious mental illness that affects how a person thinks, feels, and behaves). A review of Resident 1's history and physical (H/P), indicated the resident had no capacity to understand and make decisions. A review of Resident 1's Minimum Data Set (MDS) a standardized assessment and care-screening tool, dated 7/26/2023, indicated Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-05-30 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation , interview and record review the facility failed to ensure 33of 33 Residents room requirements of 80 square feet (sq.ft - a unit of area measurement ) per residents in multi-bed resident rooms were implemented. This deficient practice had the potential to result in inadequate provision of safe nursing care, and privacy for the residents. Findings : During a review the facility's Client Accommodation Analysis form provided by the facility on 5/27/2025 the facility had 33 rooms that measured less than 80 sq.ft per resident in multi-resident bedrooms and two rooms that measured less than 100 sq.ft for a single bedroom. The resident rooms were as follows: room [ROOM NUMBER] (2) beds 143.75 sq.ft. room [ROOM NUMBER] (2) beds 143.75 sq.ft. room [ROOM NUMBER] (2) beds 143.74 sq.ft room [ROOM NUMBER] (2) beds 143.75 sq.ft. room [ROOM NUMBER] (2) beds 143.75 sq.ft. room [ROOM NUMBER] (2) beds 143.75 sq.ft. room [ROOM NUMBER] (2) 143.75 sq.ft. room [ROOM NUMBER] (2) 143,75 sq.ft room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-06-11 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure 33 of 33 resident rooms met the requirements of 80 square feet ([sq. ft.] a unit of area measurement) per residents in multi-bed resident rooms. This deficient practice had the potential to result in an inadequate provision of safe nursing care, and privacy for the residents. Findings: During a review of the facility's Client Accommodations Analysis form, provided by the facility on 6/4/2024, the facility had 33 rooms that measured less than 80 sq. ft. per resident in multi-bedrooms and two rooms that measured less than 100 sq. ft for a single bedroom. The resident rooms were as follow: room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room [ROOM NUMBER] (2 beds) 143.75 sq. ft. room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$66,245 in federal fines across 3 penalties.
- $42,354 — penalty dated 2024-06-11
- $16,445 — penalty dated 2024-01-09
- $7,446 — penalty dated 2023-10-09
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 4 of 5 | 3.3 | +0.7 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 47 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 47; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NORWALK POST ACUTE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/16/2022 |
| JOHNSON, FRANK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/16/2022 |
| URBINA, CHRISTIAN | Individual | W-2 MANAGING EMPLOYEE | — | since 08/16/2022 |
| DEHGHANMANESH, ADRIAN | Individual | CORPORATE OFFICER | — | since 08/16/2022 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055758. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.