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Torrey Pines Post Acute And Rehabilitation

1701 S. Torrey Pines Drive, Las Vegas, NV 89146 · For profit - Partnership · 95 certified beds · (702) 871-0005 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0740)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
6151 W Charleston Blvd · (844) 888-0409 · Call to confirm hours
Pharmacy
6338 W Sahara Ave · (702) 227-7249 · Call to confirm hours
Grocery
6310 W Charleston Blvd · (702) 870-1220 · Call to confirm hours
Park
6375 W Charleston Blvd · (702) 875-4141 · Typically dawn to dusk
Place of worship
6001 W Oakey Blvd · (702) 438-8000

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.0%12.6%15.4%typical
Long-stay residents who lose too much weight0.0%5.5%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.4%1.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.9%2.0%better
Long-stay residents with depressive symptoms0.0%5.1%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.2%2.0%3.3%typical
Long-stay residents whose ability to walk worsened1.9%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.7%22.2%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%89.6%95.3%typical
Long-stay residents with pressure ulcers9.7%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control17.5%15.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table38.7%17.1%17.1%worse
Short-stay residents who newly got an antipsychotic medication8.2%1.8%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%80.7%79.4%better
Short-stay residents rehospitalized after admission20.1%23.2%22.6%better
Short-stay residents with an outpatient ER visit7.6%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.181.851.67better
Long-stay outpatient ER visits per 1,000 resident days0.811.451.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

30.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 157 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

30.4%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
59.7%U.S. median 56.6%
Met the expected recovery
0.62U.S. median 0.31
Therapy hours / resident / day
0.31hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.12hours / resident / day
Speech therapy

Met the expected recovery: 59.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 278 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.62 therapist hours per resident per day in 2026Q1 — more than 89% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF30.4%CMS range 24.2–39.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 9.1–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge49.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.3%CMS range 5.7–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.481.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.91
RN hours/ resident / day
0.83
LPN hours/ resident / day
2.43
Aide hours/ resident / day
4.16
Total nurse hours/ resident / day
0.76
RN hoursweekends
45.6%
Total nursing turnover
48.0%
RN turnover

How full it usually is: this home is certified for 95 beds and averages 93.3 residents a day — about 98% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.91 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.82 hrs/resident/day on weekends vs 4.30 on weekdays — 11% thinner on weekends. RN hours go from 0.96 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-06-27)
9
at the previous standard inspection (2024-05-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 10 most serious are shown; the remaining 26 are one tap away and print in full.

  • Potential for harm · Ecited before2026-04-23 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and document review, the facility failed to ensure residents were free from physical abuse for four sampled residents (Residents 1, 4, 5 and 10). The deficient practice placed other residents at risk of being physically abused.Findings include:Incident #1 - Residents 2 and 10Resident 10 (R10) was admitted on [DATE], with diagnoses including fibromyalgia and unspecified intracranial injury.A nurse progress note dated 11/27/2025, revealed R10 called law enforcement after getting punched in the face by R2 in the smoking area. Law enforcement arrived and spoke with both residents. The physician assistant and social services director (SSD) was made aware. The SSD was to inform Administrator.A change of condition evaluation form dated 11/27/2025, revealed R10 reported being slapped and cursed at by R2 in the smoking area. R2 had attempted to strike R10's face with a lit cigarette. Redness was noted on R10's left mandible area. An X-ray was ordered which was negative for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · No revisit needed
  • Potential for harm · E2026-04-23 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record, and document review, the facility failed to:1) provide a trauma evaluation after a physical abuse incident for 2 of 10 sampled residents (Residents 1 and 4), and2) implement meaningful interventions for 2 residents (Residents 2 and 5) with psychiatric histories, aggressive behaviors, and refusal of prescribed psychotropic medications.These failures placed residents at risk for mental and emotional harm and increased the risk of physical abuse.Findings include:1) Resident 1 (R1) was admitted on [DATE], with diagnoses including unspecified psychosis due to a substance or unknown physiological condition, schizophrenia, and major depressive disorder.A change of condition evaluation form dated 12/19/2025, revealed R1 was found on floor with bleeding nose, a skin tear to left forearm, and redness of left forehead. R2 admitted to pushing and kicking R1 because R1 entered R2's room.A psychiatry progress note dated 12/19/2025, documented R1's chief complaint was Good and revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · D2026-04-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and document review, the facility failed to ensure allegations of physical abuse were reported to the state agency in a timely manner for four sampled residents (Residents 1, 4, 6 and 10). The deficient practice had the potential to place residents at risk from abuse.Findings include:A facility investigation report of alleged physical abuse between Resident 1 and Resident 2 reportedly occurred on 12/18/2025 at 6:26 PM. According to the report, Resident 2 pushed Resident 1 to the ground and started kicking Resident 1. Resident 1 was found with a bleeding nose, skin tear on arm and redness to left forehead.The report was submitted to the state agency on 12/19/2025 at 5:04 PM.A facility investigation report of alleged physical abuse between Resident 2 and Resident 10 reportedly occurred on 11/27/2025 during the day in the smoking area. R10 was noted to have redness on mandible area after being hit on the face by Resident 2.The report had not been submitted to the state agency.A facility investigation report of alleged physical abuse between Resident 4 and Resident 5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · No revisit needed
  • Potential for harm · D2026-04-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to investigate an incident of physical abuse for 1 of 10 sampled residents (Resident 10). The deficient practice placed other residents at risk for abuse.Findings include:Resident 10 (R10) was admitted on [DATE], with diagnoses including fibromyalgia and unspecified intracranial injury.A nurse's progress note dated 11/27/2025, revealed R10 called law enforcement after getting punched in the face by R2 in the smoking area. Law enforcement arrived and spoke with both residents. The physician assistant and social services director (SSD) was made aware. The SSD was to inform the Administrator.A change of condition evaluation form dated 11/27/2025, revealed R10 reported being slapped and cursed at by R2 in the smoking area. R2 had attempted to strike R10's face with a lit cigarette. Redness was noted on R10's left mandible area. An X-ray was ordered which was negative for injury.Resident 2 (R2) was admitted on [DATE] and readmitted [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · No revisit needed
  • Potential for harm · D2026-04-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a resident's care plan was developed for a newly identified wandering behavior for 1 of 10 sampled residents (Resident 1). The deficient practice placed the resident at risk for a repeat resident to resident altercation.Findings include:Resident 1 (R1) was admitted on [DATE], with diagnoses including unspecified psychosis due to a substance or unknown physiological condition, schizophrenia, and major depressive disorder.The admission minimum data set (MDS) dated [DATE], revealed R1 had moderately impaired cognition, no wandering behaviors.A change of condition evaluation form dated 12/19/2025, revealed R1 was found on floor with bleeding nose, a skin tear to left forearm, and redness of left forehead. R1 wandered into another resident's room and was pushed to the ground and kicked by the resident in the room.The medical record lacked documented evidence a care plan for R1's newly identified wandering behavior was developed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · D2025-11-18 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure a resident was safely discharged to a facility which could meet the care needs of the resident for 1 of 5 sampled residents (Resident 2). The deficient practice had the potential to result in the resident's care needs not being met. Findings include:Resident 2 (R2) was admitted [DATE], readmitted [DATE], with diagnosis including schizoaffective disorder bipolar type, psychosis not due to a substance or known physiological condition, and manic episode.A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of three (severe cognitive impairment). Disorganized thinking behavior was present, fluctuated, changed in severity.A Care Plan revised 06/17/2025, documented R2 had a behavior problem related to, among others, irritability and anger, impulsiveness, emotional liability, violent behavior, restlessness, agitation, auditory hallucinations, bizarre behaviors, paranoid, labile,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure a resident with severe cognitive impairment received a competency assessment to determine decision-making capacity and the need for a guardian or representative for 1 of 5 sampled residents (Resident 2). The deficient practice had the potential for a severely cognitive impaired resident to not understand or make an informed decision on the care and treatment being provided.Findings include:Resident 2 (R2) was admitted [DATE], readmitted [DATE], with diagnosis including schizoaffective disorder bipolar type, psychosis not due to a substance or known physiological condition, and manic episode.A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of three (severe cognitive impairment). Disorganized thinking behavior was present, fluctuated, changed in severity.R2's profile in the electronic medical record documented R2 was responsible party.A Psycho-Social Assessment Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure consents for psychotropic medications were not obtained from a resident who was assessed to have severely impaired cognition for 1 of 19 sampled residents (Resident 79). The deficient practice potentially deprived the resident and the resident's representative the right to be informed of the medications' purpose, risks, benefits and potential side effects. Findings include: Resident 79 (R79) R79 was admitted on [DATE], with diagnoses including Parkinsonism, schizophrenia and anxiety disorder. The admission minimum data set (MDS) dated [DATE], documented R79 had a brief interview of mental status of 06 (severely impaired cognition). Review of medical record revealed R79's family member was R79's responsible party. A physician's order dated 04/10/2025, documented to give Quetiapine Fumarate (Seroquel an anti-psychotic) tablet 100 milligrams (mg) four tablets by mouth in the evening for Schizophrenia manifested by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-06-27 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure enteral feeding and water flush orders administered through the gastrostomy tube (GT) were followed as ordered, and the total volume delivered was monitored and documented for 1 of 26 sampled residents (Resident 34). This deficient practice had the potential to result in inadequate nutritional and fluid intake, leading to malnutrition, dehydration, electrolyte imbalances, delayed wound healing, and increased susceptibility to infections. Findings include: Resident 71 (R71) R71 was admitted on [DATE] and readmitted on [DATE], with diagnoses including dysphagia (difficulty swallowing), diabetes mellitus, and gastrostomy. On 06/24/2025 at 10:42 AM, R71 was not in the room. A Certified Nursing Assistant (CNA) indicated the resident was in the activity area. Glucerna 1.2 (a liquid therapeutic nutritional supplement specifically designed to help meet nutritional needs) was hung on a pole and turned off at the time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-06-27 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure staff foods were stored properly and frozen meat was thawed correctly. This deficient practice posed a potential risk to safety and health standards which could lead to contamination and placed residents at risk of foodborne illness. Findings include: On 06/25/2025 at 12:03 PM, a follow-up tour and walk through of the kitchen was completed. An open and undated bottle of Gatorade was found stored in the reach in freezer. The facility policy titled Food Preparation and Service/ Food Preparation Area, revised April 2019, documented food preparation staff adhered to proper hygiene and sanitary practices to prevent the spread of foodborne illness. Personal items will not be stored in food preparation or storage areas. On 06/25/2025 at 12:13 PM, a follow-up tour and walk through of the kitchen was completed. In a sink compartment in the dirty dish area, tubes of meat were being thawed in a still water bath. This still water bath was located under a hose leading to a concentrated detergent delivery system.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · No revisit needed
Show the remaining 26 citations
  • Potential for harm · D2025-06-27 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure dementia training was provided for 3 of 11 employee files reviewed (Employees 4, 5, and 8) as outlined in Nevada Administrative Code (NAC) 449.74522 Findings include: NAC 449.74522 documented: 1. Except as otherwise provided in subsection 4, each person who is employed by a facility for skilled nursing which provides care to persons with any form of dementia, including, without limitation, dementia caused by Alzheimer's disease, who has direct contact with and provides care to persons with any form of dementia and who is licensed or certified by an occupational licensing board must complete the following number of hours of continuing education specifically related to dementia: (a) In his or her first year of employment with a facility for skilled nursing, 8 hours which must be completed within the first 30 days after the employee begins employment; and (b) For every year after the first year of employment, 3 hours which must be completed on or before the anniversary date of the first day of employment. 2. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-06-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure visitors and staff wore appropriate personal protective equipment (PPE) and hand hygiene had been performed when cleaning a room under transmission-based precautions (TBP). These deficient practices had the potential to expose residents, staff, and visitors to infectious agents and compromise the facility's infection prevention and control measures. Findings include: Resident 140 (R140) R140 was admitted on [DATE], with diagnoses including diabetes mellitus and osteomyelitis, left ankle and foot. On 06/24/2025 at 11:54 AM, a contact precaution sign was posted on R140's room door, instructing staff to perform hand hygiene before room entry and exit, and to wear a gown and gloves. PPE was available. R140 had a left foot infection and was on contact isolation for a methicillin-resistant Staphylococcus aureus (MRSA). R140's spouse was observed seated in bed assisting the resident, who was lying in bed, without wearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · No revisit needed
  • Potential for harm · D2025-06-27 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure abuse training was provided in accordance with the facility assessment and facility policy for 3 of the 11 employee files reviewed (Employees 4, 5, and 8). The deficient practice had the potential to allow unqualified employees to provide care for residents. Findings include: On 06/26/25 at 09:23 AM, the Director of Staff Development (DSD) indicated abuse training was required to be completed upon hire and annually, on or before the employee's hire anniversary date. The personnel file of Employee 4 revealed the employee was hired as the Social Services Director (SSD) on 03/16/2024. The last recorded abuse training was dated 03/25/2024. The DSD confirmed that Employee 4's abuse training was overdue. The personnel file of Employee 5 revealed the employee was hired as the Registered Dietitian on 05/06/2019. The last recorded abuse training was dated 05/16/2019. The DSD confirmed that Employee 5's abuse training was overdue. The personnel file for Employee 8 revealed the employee was hired as a Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-03-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a resident was kept safe from physical abuse for 1 of 5 sampled residents (Resident 2) and a resident was protected from abuse by another resident with increasingly aggressive behaviors for 1 of 5 sampled residents (Resident 4). The deficient practice had the potential for the residents to experience emotional and physical harm. Findings include: Resident 2 (R2) R2 was admitted on [DATE] with diagnoses including other specified disorders of bone density and structure of left ankle and foot, type 2 diabetes, and chronic obstructive pulmonary disease. Resident 3 (R3) R3 was admitted on [DATE] and discharged on 09/18/2024 with diagnoses including unspecified psychosis, schizophrenia, and unspecified dementia. The facility reported incident (FRI) dated 09/24/2024 documented the following: -On 09/18/2024 at approximately 7:00 PM, R3 was observed being physically aggressive with R2 and striking R2's body. - R2 and R3 were immediately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-03-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure medications left on top of a medication cart were secured. The deficient practice had the potential risk of unauthorized access to medications, medication errors, theft, or misuse of medication within the facility. Findings include: On 03/12/2025 at 12:24 PM, a medication cart with a medication card containing 20 tablets of Divalproex Sodium delayed release (DR) 500 milligram (mg) (a medication used to treat seizures), was parked unattended at the entrance of the northeast hallway in front of a resident room while staff, visitors and resident were in the hallway. On 03/12/2025 at 12:27 PM, a Registered Nurse (RN) exited a resident room and approached the medication cart. The RN acknowledged the card of pills stating should not have been left on top of the cart unattended as someone could get the pills and take them. On 03/12/2025 at 2:15 PM, the Director of Nursing (DON) stated medications were to be secured in the medication cart when not being administered. Leaving medications on top of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a blood glucose monitor with a used test strip was not left unattended on top of medication cart. The deficient practice had the potential to compromise the safety and well-being of residents by allowing exposure to blood borne pathogens. Findings include: On 03/12/2025 at 12:24 PM, a medication cart was parked unattended at the entrance of the northeast hallway in front of a resident room while staff, visitors and resident were in the hallway. A blood glucose monitor with a test strip inserted into the device, was lying on top of the medication cart. The testing strip had a dark red type of substance visible. On 03/12/2025 at 12:27 PM, a Registered Nurse (RN) exited a resident room and approached the medication cart. The RN acknowledged the glucometer had been used to obtain a resident blood sugar and the testing strip needed to be discarded, and the blood glucose monitor needed to be disinfected. The RN stated the glucometer should not have been left unattended. On 03/12/2025 at 2:15 PM, the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure showers were provided as scheduled for 1 of 8 sampled residents (Resident 1). The deficient practice had the potential to negatively impact the resident's overall well-being. Findings include: Resident 1 (R1) R1 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. The admission Minimum Data Set (MDS) dated [DATE], documented R1 had moderately impaired cognition and required partial to moderate assistance with supervision touch assist for bathing. Partial to moderate assistance was defined as helper lifts or supports trunk and limbs but helper provided less than half the effort. The shower schedule revealed R1 was scheduled to receive two showers a week on Tuesdays and Fridays by day shift staff. The medical record lacked documented evidence R1 was provided showers on 07/02/2024, 07/09/2024, 07/16/2024 and 07/19/2024. On 08/29/2024 in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure food items stored inside the stand-alone cooler and freezer were labeled, dated, and not expired; containers for juice machine were stored according to manufacturer instruction; items in the unit nourishment rooms were labeled, dated, and not expired. The deficient practice posed a potential risk to safety and health standards which could lead to contamination, inadequate storage, and place residents at risk of foodborne illness. Findings include: On 05/07/2024 at 8:00 AM, the initial tour of the kitchen was completed with the following findings: - in the stand-alone refrigerator a container of sour cream had expired on 05/01/2024. - in the stand-alone freezer there were several food items in Ziploc plastic bags which were not labeled or dated. Items consisted of meat, fruits, vegetables, and dessert items. - the oven/stove ventilation system's last service date was 12/26/2023 and should be cleaned every 90 days. - juice containers for drink machines were being stored in the dry storage area. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident 28 (R28) R28 was re-admitted on [DATE], with primary diagnoses including anxiety disorder, depression, bipolar disorder, schizophrenia, and a psychotic disorder (other than schizophrenia). On 05/07/2024 in the morning, R28 laid in bed with eyes on telephone with headphones on. R28 appeared lethargic and spoke stating R28 had been in the facility for a little while. The resident was able to make needs known asking about the ability to smoke marijuana in the facility and being able to use a power wheelchair in the facility. On 05/08/2024 in the afternoon, R28 laid in bed with eyes on telephone with headphones on and appeared lethargic. While talking to the resident about the facility's policy on no marijuana smoking, R28 was not able to talk in complete sentences and was not making sense. R28 was talking nonsensical. A PASARR level one document dated 03/14/2016, revealed R28 did not have dementia, mental illness (MI), intellectual disability, (ID) mental retardation (MR) or any related condition (RC) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record reviews, and document review, the facility failed to ensure the medication administration record was not signed off before the medications were administered for 2 of 20 sampled residents (Residents 75 and 246). The deficient practice could have the potential risk to resident safety, medication errors, missed doses, or incorrect dosages, and adverse health outcomes. Findings include: Resident 246 (R246) R246 was admitted on [DATE], with diagnoses including osteomyelitis and anemia. On 05/09/2024 at 8:48 AM, a Licensed Practical Nurse (LPN) in the Northeast Unit prepared eight medications, placed in medication cups, and promptly signed the medication administration record (MAR) to confirm the medications were completely administered. R246 refused two medications. The LPN explained the MAR had been signed off before the actual medication administration due to being preoccupied later and might forget to sign. On 05/09/2024 at 11:41 AM, the Assistant Director of Nursing (ADON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document reviews, the facility failed to ensure: 1) A resident's wound was cleansed, dressing was replaced or applied as ordered when the wound was soaked with urine and feces for 1 of 20 sampled residents (Resident 70), and 2) The wound treatment orders were obtained and transcribed before the treatment was provided for 1 of 20 sampled residents (Resident 55). The deficient practice could have the potential to cause delayed healing, worsened wounds, infection, and further complications. Findings Include: Resident 70 (R70) R70 was admitted on [DATE] and readmitted on [DATE], with diagnoses including pressure-induced deep tissue damage of the sacral region and the presence of a right artificial hip joint. A physician order dated 05/04/2024, documented wound care to the right buttock to cleanse with normal saline, pat dry, apply Medihoney, apply zinc paste, and cover with a clean dry dressing on day shift on Monday, Wednesday, and Friday for 30 days. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document review, the facility failed to ensure: 1) The formula bag or container was labeled with the resident's name, TF rate, date/time, and nurse's initials as ordered, 2) A physician's order of the tube feeding (TF) rate was obtained and transcribed for 1 of 20 sampled residents (Resident 55) and, 3) The care orders for the gastrostomy (GT) site and dressing change were obtained, transcribed, and implemented for 1 of 20 sampled residents (Resident 55). These deficient practices could have led to complications such as ineffective nutrition, aspiration, or infection, jeopardizing the resident's health and well-being. Findings include: Resident 55 (R55) R55 was admitted on [DATE] and readmitted on [DATE], with diagnoses including dysphagia (difficulty swallowing) and gastrostomy malfunction. 1) On 05/07/2024 at 10:08 AM, R55 was lying in bed, awake with confusion. R55's TF Glucerna 1.2 was infusing at 70 milliliters (ml) with water flushes at 5 ml/hr. The TF…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure care and management orders were obtained, transcribed, and carried out for residents who were admitted with an intravenous (IV) access for 2 of 19 sampled residents (Residents 65 and 245). The deficient practice placed the residents at risk for an infection. Findings include: Resident 65 (R65) R65 was admitted on [DATE], with diagnoses including hydrocephalus, cardiomegaly, and status epilepticus. On 05/07/2024 at 9:42 AM, R65 laid in bed awake and alert. A double-lumen central venous catheter (CVC) was observed on R65's left upper chest with tape half off, exposing insertion site. R65 indicated the CVC was placed and used at the hospital but had not been used at the facility. R65 indicated staff flushed and replaced the catheter dressing at irregular intervals and no one had discussed with R65 whether the CVC was to be maintained or removed. A hospital radiology report dated 03/11/2024, revealed a dual lumen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document review, the facility failed to ensure the resident's arteriovenous fistula (AVF) for dialysis access was assessed, a physician order was obtained, and the bruit/thrill was monitored for 1 of 20 sampled residents (Resident 70). This deficient practice posed a potential risk of infection and ineffectiveness in dialysis treatment. Findings include: Resident 70 (R70) R70 was admitted on [DATE] and readmitted on [DATE], with diagnoses including chronic kidney disease and dependence on renal dialysis. On 05/07/2024 at 1:41 PM, R70 was unavailable and out of the facility. A Registered Nurse (RN) indicated R70 was on dialysis. On 05/08/2024 at 1:00 PM, R70 was in bed, with eyes open and noted resident was blind. R70 had a permacath or tunneled catheter in the right upper chest covered with a dressing and arteriovenous fistula (AVF) in the left upper arm. The family indicated the AVF dialysis access site was placed approximately two months ago and explained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document reviews, the facility failed to ensure their medication error rate was below five (5) percent (%) when two errors were identified with 25 opportunities observed, calculating an error rate of 8 %. Failure to follow physician orders and timely administer medications posed a potential risk of injury or harm to the resident. Findings include: Resident 246 (R246) R246 was admitted on [DATE], with diagnoses including osteomyelitis and anemia. On 05/09/2024 at 8:48 AM, the LPN in the Northeast unit prepared eight medications, except Lactobacillus. A Physician order dated 04/29/2024, documented Lactobacillus oral capsules to give 1 capsule by mouth three times a day for gastrointestinal prophylaxis. The Medication Administration Record (MAR) dated 05/09/2024, documented the Lactobacillus was administered. On 05/09/2024 at 1:03 PM, a Licensed Practical Nurse (LPN) in the Northeast Unit confirmed the Lactobacillus was missed and was not administered timely.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0838 — failed to assess facility resources and resident needs — isolated
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure the facility assessment was reviewed and updated when staffing levels were reduced beginning October 2023, and the input of department heads were taken into consideration in accordance with the facility's policy. The deficient practice had the potential to ensure resident's care needs were met. Findings include: The Facility Assessment policy revised October 2018, documented a designated team would conduct a facility-wide assessment once a year and as needed to ensure resources were available to meet the specific needs of the residents. The facility assessment included a detailed review of the resident population which included resident acuity (severity of patient's illness or medical condition) as well as a detailed review of resources available to include staff type and staffing plan. The team would include the medical director, administrator, director of nursing services, infection preventionist, and all department heads (social services, dietary, activities, rehabilitation, environmental services). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure 1 of 20 sampled residents (Resident 101) was free of abuse by a staff member, specifically, an incident involving a staff member who was witnessed to have pushed a resident, which resulted in a fall. The deficient practice had the potential to cause physical harm to the resident. Findings include: A facility policy titled Abuse Prevention Program (undated) documented the administration will protect residents from abuse by anyone to include facility staff. Resident 101 (R101) R101 was admitted on [DATE] and discharged on 04/01/2024, with diagnosis including bipolar disorder, unspecified psychosis, anxiety disorder, unspecified dementia, and altered mental status. A Brief Interview for Mental Status (BIMS; a tool used to screen and identify the cognitive condition of a resident) on 01/17/2024 documented a score of 11, which indicated moderate cognitive impairment. The facility reported incident (FRI) dated 02/01/2024, documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-06-29 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure a pre-admission screening and resident review (PASSAR) was completed prior to admission for 6 of 31 sampled residents (Residents #68, #4, #284, #79, #76 and #75) and 11 unsampled residents. The deficient practice potentially placed residents at risk for inappropriate placement with regards to required level of care. Findings include: The Medicaid Services Manual dated 05/01/2015, documented the provider must assure every resident was screened in accordance with state and federal PASSAR regulations. The provider must present to state and federal reviewers' proof of Level one (PASSAR I) and when indicated, PASSAR level two (PASSAR II) screenings were completed prior to admission and the most recent screening if the individual experienced significant change in physical and mental condition. The services manual documented, a Level I identification screening must be completed by a licensed health care professional for all nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a consent for a Do Not Resuscitate order was obtained from a person holding a legal power of attorney for medical decision-making for a resident with cognitive impairment for 1 of 31 residents (Resident #140). The deficient practice had the potential to deny the provision of emergency medical treatment, the right to request, deny, or discontinue treatment, and to formulate an advance directive. Findings included: Resident #140 (R140) R140 was admitted on [DATE], with diagnoses including dementia, altered mental status, acute kidney failure, poor appetite, and generalized weakness. On [DATE] at 10:30 AM, the resident had difficulty hearing and was confused. On [DATE] at 11:00 AM, a Licensed Practical Nurse (LPN) confirmed R140 was alert, oriented only to person, and confused. The medical record revealed a Minimum Data Set admission assessment dated [DATE], with a Brief Interview for Mental Status scoring 09 that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure the accuracy of the admission nursing assessment by reflecting the actual vision and hearing health impairments for 1 of 31 sampled resident (Resident #140). The deficient practice had the potential to deny the provision of vision and hearing services to improve the quality of life of the resident. Finding included: Resident #140 (R140) R140 was admitted on [DATE], with diagnoses including dementia, altered mental status, acute kidney failure, poor appetite, and generalized weakness. On 06/27/2023 at 10:30 AM, the resident had difficulty hearing and seemed to have vision impairment. R140 did not have eye glasses. Nursing Patient Evaluation (admission assessment) dated 06/21/2023, indicated R140 had adequate hearing bilaterally. admission falls risk assessment dated [DATE], documented vision status was adequate. Daily skilled nursing notes dated from 06/24/2023 through 06/28/2023, did not document R140's vision and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a baseline care plan included the actual vision and hearing impairment status for 1 of 31 residents (Resident #140). The deficient practice had the potential to deny the provision of vision and hearing services to improve the quality of life of the resident. Finding included: Resident #140 (R140) R140 was admitted on [DATE], with diagnoses including dementia, altered mental status, acute kidney failure, poor appetite, and generalized weakness. On 06/27/2023 at 10:30 AM, the resident had difficulty hearing and seemed to have vision impairment. R140 did not have eye glasses. Nursing Patient Evaluation (admission assessment) dated 06/21/2023, indicated R140 had adequate hearing bilaterally. admission falls risk assessment dated [DATE], documented vision status was adequate. Daily skilled nursing notes dated from 06/24/2023 through 06/28/2023, did not document R140 vision and hearing impairments. Psycho-social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure 1) a resident with wandering behaviors was re-assessed for wandering and elopement behaviors for 1 of 31 sampled residents (Resident #79) and 2) a resident with swallowing issues who required one-on-one assistance with meals was provided assistance for 1 of 31 sampled residents (Resident #235). The deficient practice placed the residents of concern and other residents at risk for unsafe wandering, elopement, and aspiration. Findings include: Resident #79 (R79) R79 was admitted on [DATE], with diagnoses including neurocognitive disorder with behavioral disturbances, (for which the patient is being followed by psychiatry), severe debility, and hypertension. On 06/27/2023 at 9:00 AM, R79 was observed wandering in the 100-hall unit. R79 entered other resident rooms (room [ROOM NUMBER] and room [ROOM NUMBER]). A Certified Nursing Assistant (CNA) observed the situation and re-directed the resident. The CNA indicated R79…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-29 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure clarification orders were obtained for a resident's peripheral intravenous (IV) access which was no longer in use and maintenance care orders were consistently provided for the resident's IV line prior to removal. The deficient practice placed the resident at risk for phlebitis (site infection). Findings include: Resident #235 (R235) R235 was admitted on [DATE], with diagnoses including renal calculi (stones) and dehydration. On 06/27/2023 at 11:00 AM, R235 sat in wheelchair with a right forearm peripheral IV access with dressing dated 06/26/2023. The resident's representative explained the resident was being treated for dehydration through IV fluids but R235's representative indicated being uncertain whether the line was to be maintained or removed because the resident's representative had not received communication regarding the IV access. A laboratory document dated 06/09/2023, revealed R235 had a critical blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure a physician's order was followed for oxygen therapy for 1 of 31 sampled residents (Resident #334). The deficient practice had the potential to impact the well-being of the resident. Findings include: Resident #334 (R334) R334 was admitted on [DATE] with medical diagnoses including respiratory failure with hypoxia (low levels of oxygen) and chronic obstructive pulmonary disease (disease causing airflow blockage in the lungs). On 06/27/2023 at approximately 9:15 AM, R334 was lying in bed using their phone. R334 was on 1.5 liters of oxygen therapy via nasal cannula. R334 indicated they were on 3 liters of oxygen and since being in the facility, nursing staff turned their oxygen on and off. A Physician Order dated 06/14/2023 revealed the following: - Administer oxygen at 3 liters per minute via nasal cannula continuously every shift for respiratory failure with hypoxia. On 06/28/23 at 12:30 PM, a Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure dietary orders were followed for a resident with mechanically textured diet and a history of weight loss for 1 of 31 sampled residents (Resident #15). This deficient practice placed the resident at risk for choking and weight loss. Findings include: Resident #15 (R15) was admitted on [DATE] and readmitted on [DATE] with diagnoses including mild protein-calorie malnutrition, anorexia and dysphagia, oropharyngeal phase. The resident had a loss of or no teeth and a history of weight loss. The Nutritional Care Plan dated 05/26/23, indicated the resident was at risk for nutritional problem related malnutrition, nutritional deficiency disorder, and poor intake by mouth. The goal was to maintain adequate nutritional status including the consumption of at least 75-100% of all meals daily through review date. Interventions included monitoring, documenting, reporting as needed any sign/symptoms of dysphagia (including several…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure food products were labeled, proper sanitation was being utilized for three-compartment sink and juice beverage station, dishwasher was properly cleaned, and nourishment room was free from pests. The failure had the potential to put residents at the facility at risk for receiving contaminated food or drinks. On 06/27/2023 at 7:40 AM the stand alone freezer contained a food product which was removed from box and sitting on shelf in plastic, dated, no label to identify product. On 06/27/2023 at 7:45 AM, the dietary aide was working at the three compartment sink and was not able to describe correct sequence for cleaning the dishes using the three compartment sink. There was no sanitizer being utilized and only had water with soap in the middle section of the sink. On 06/27/2023 at 7:48 AM, the Dietary Manager (DM) indicated there should be one sink used for soap, one sink for rinse water, and third sink should be full of sanitizer. The DM confirmed sink had used dishes not yet cleaned in all sections of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 47 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Bay View Rehabilitation Hospital, LLCAlameda, CA 1 of 5Crescent City Care CenterCrescent City, CA 1 of 5French Park Care CenterSanta Ana, CA 1 of 5North Valley Nursing CenterTujunga, CA 1 of 5Tarzana Health And Rehabilitation CenterTarzana, CA 2 of 5Blythe Post Acute LLCBlythe, CA 2 of 5College Vista Post-AcuteLos Angeles, CA 2 of 5Cottage Crest Post AcuteNorwalk, CA 2 of 5Diamond Ridge Healthcare CenterPittsburg, CA 2 of 5Gordon Lane Care CenterFullerton, CA 2 of 5Heritage ManorMonterey Park, CA 2 of 5Spring Valley Post Acute LLCVictorville, CA 2 of 5Sunny Hills Post AcuteLa Mirada, CA 2 of 5Trabuco Hills Post AcuteLake Forest, CA 2 of 5Villa Del Sol Post AcuteBellflower, CA 3 of 5Anaheim Healthcare Center, LLCAnaheim, CA 3 of 5Bonita Hills Post AcuteLa Habra, CA 3 of 5Community Care And Rehabilitation CenterRiverside, CA 3 of 5Country Oaks Care CenterPomona, CA 3 of 5Courtyard Care CenterSan Jose, CA 3 of 5Extended Care Hospital Of RiversideRiverside, CA 3 of 5Knolls West Post Acute LLCVictorville, CA 3 of 5Menifee Lakes Post AcuteSun City, CA 3 of 5Mission Carmichael Healthcare CenterCarmichael, CA 3 of 5Paramount Convalescent Hosp.Paramount, CA 3 of 5Pelican Ridge Post AcuteNewport Beach, CA 3 of 5Sunset Manor Conv HospEl Monte, CA 3 of 5Vineland Post AcuteNorth Hollywood, CA 4 of 5Garden Park Care CenterGarden Grove, CA 4 of 5Las Vegas Post Acute & RehabilitationLas Vegas, NV 4 of 5Ocean View Post AcuteEscondido, CA 4 of 5Park Regency Care CenterLa Habra, CA 4 of 5Pomona Vista Care CenterPomona, CA 4 of 5Sierra View Care CenterBaldwin Park, CA 4 of 5Vista View Post AcuteVista, CA 5 of 5Alcott Rehabilitation HospitalLos Angeles, CA 5 of 5Citrus Nursing CenterFontana, CA 5 of 5Del Mar Convalescent HospitalRosemead, CA 5 of 5Excell Health Care CenterOakland, CA 5 of 5Mission Care CenterRiverside, CA

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
TORREY PINES REHABILITATION HOSPITAL LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/14/2012
CHAMBERS, THOMASIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/14/2012
JOHNSON, DAVIDIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/14/2012
MERIDIAN MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/13/2013
BELLINGER, FRANKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/08/2022
PUNZALAN, RUSTICOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2024
SAXENA, ALOKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.4M
Net patient revenuemost recent cost report
-23.9%
Operating marginrevenue minus expenses
$979K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 43%Medicare 56%Other / private 1%

This home reported $979K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$632per resident / day
operating cost
$19,219per month
≈ monthly operating cost
$510per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295045. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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