No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Pelican Ridge Post Acute

466 Flagship Road, Newport Beach, CA 92663 · For profit - Limited Liability company · 167 certified beds · (949) 642-8044 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (90) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1501 Superior Ave · (949) 722-7555 · Call to confirm hours
Pharmacy
510 Superior Ave · (949) 631-4624 · Call to confirm hours
Grocery
Park
401 Old Newport Blvd · (949) 722-2300 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.0%10.2%15.4%better
Long-stay residents who lose too much weight2.9%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.3%1.2%2.0%better
Long-stay residents with depressive symptoms8.4%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened6.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine99.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control5.2%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table1.6%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine91.9%93.2%79.4%better
Short-stay residents rehospitalized after admission23.9%23.0%22.6%typical
Short-stay residents with an outpatient ER visit13.1%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.572.251.67typical
Long-stay outpatient ER visits per 1,000 resident days0.851.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 250 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.0%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
76.9%U.S. median 56.6%
Met the expected recovery
0.57U.S. median 0.31
Therapy hours / resident / day
0.32hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 76.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.0%CMS range 40.2–51.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 8.7–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge78.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge61.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge76.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 6.6–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.301.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
1.33
LPN hours/ resident / day
2.42
Aide hours/ resident / day
4.16
Total nurse hours/ resident / day
0.33
RN hoursweekends
40.1%
Total nursing turnover
41.2%
RN turnover

How full it usually is: this home is certified for 167 beds and averages 135.7 residents a day — about 81% occupied, or roughly 31 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.95 hrs/resident/day on weekends vs 4.25 on weekdays — 7% thinner on weekends. RN hours go from 0.45 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-08-19)
24
at the previous standard inspection (2024-07-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

90 citations, most serious first. The 10 most serious are shown; the remaining 80 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the infection control practices were followed for one of 10 sampled residents (Resident 3). * The facility failed to ensure the staff wore proper PPE when providing treatment to Resident 3 who was on contact isolation for C. diff. This failure put the resident at risk for increased risk of infection and transmissions of diseases.Findings: Review of the facility's P&P titled Infection Surveillance revised on 12/2022 showed a system of infection surveillance serves as a core activity of the facility's infection prevention and control program. Its purpose is to identify infections and to monitor adherence to recommended infection prevention and control practices in order to reduce infections and prevent the spread of infections. Review of the CDC's Transmission-Based Precautions for Contact Precautions dated 4/2024 showed the use of contact precautions for resident with known or suspected infections that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services to meet the resident's needs for one of 20 sampled residents (Resident 13). * The facility failed to follow the physician's order for the administration parameters set for the carvedilol (a medication to treat high blood pressure) and midodrine (a medication to treat low blood pressure) medications. This failure had the potential for negative outcomes for the resident.Findings: Review of the facility's P&P titled Medication Administration - General Guidelines dated October 2017 showed medications are to be administered in accordance with written orders of the attending physician. Medical record review for Resident 13 was initiated on 1/29/26. Resident 13 was readmitted to the facility on [DATE]. Review of Resident 13's H&P examination dated 11/24/25, showed Resident 13 had capacity. Review of Resident 13's MAR for December 2025 showed the following physician's orders:- dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of 12 sampled residents (Resident 2) was informed of the risks and benefits of proposed care, treatment, and treatment alternatives or options, and the choice to choose an alternative option in advance. * The facility failed to ensure Resident 2 and Family Member 1 were informed of the risks and benefits of using the IV fluid therapy, as well as providing alternative options for treatment. This failure had the potential for Resident 2 and Family Member 1 to not to be informed of the IV fluid solution and its potential effects, and prevent the resident from participating in choosing her treatment decisions.Findings: Medical record review for Resident 2 was initiated on 9/30/25. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's MDS five-day assessment dated [DATE], showed Resident 2's BIMS Summary Score was 6, indicating severe cognitive impairment. Review of Resident 2's Order Summary Report showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of 12 sampled residents (Resident 9) was free from physical abuse . * Resident 9 was in the activities room when Resident 10 hit Resident 9's right hand. As a result, Resident 9 sustained redness to the right hand. This failure had the potential to negatively impact Resident 9's well-being.Findings: Review of the facility's P&P titled Prevention, Reporting, and Correction of Inappropriate Conduct Including Abuse, Neglect and Mistreatment of Residents and Investigations of Injuries of Unknown Origin revised on 10/2024 showed it is the policy of the facility that all personnel, vendors and volunteers do no abuse or neglect any resident in the facility at any time for any reason. Abuse includes, but is not limited to physical, mental, verbal, sexual, or financial abuse. The facility maintains a zero tolerance to any abuse to residents from anyone including, but not limited to, facility staff, other residents,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable well-being for one of 12 sampled residents (Resident 2). * The facility failed to weigh Resident 2 daily as ordered by the physician. * The facility failed to monitor Resident 2's condition after the resident sustained a bump on the head. These failures had the potential to negatively impact the resident's well-being.Findings: 1. Medical record review for Resident 2 was initiated on 9/30/25. Resident 2 was admitted to the facility on [DATE]. a. Review of Resident 2's Order Summary Report showed a physician's order dated 9/17/25, to obtain daily weights every day shift for three days for CHF. Review of Resident 2's MDS five-day assessment dated [DATE], showed Resident 2's BIMS Summary Score was 6, indicating severe cognitive impairment. Review of Resident 2's medical record failed to show documented evidence the resident's weight was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the baseline care plan was developed to reflect the specific care needs for one of 18 sampled residents (Resident 10). * The facility failed to ensure a baseline care plan problem was developed to address Resident 10's surgical incision care upon admission to the facility. Resident 10 was admitted to the facility on [DATE], however, the facility had not assess, monitor and/or provide wound care to Resident 10's surgical incision until 9/2/25. This failure resulted in the resident's care needs not being met and had the potential to affect the resident's well-being.Findings: Medical record review for Resident 10 was initiated on 9/23/25. Resident 10 was admitted to the facility on [DATE], with a surgical wound on the left lateral thoracic (chest) region with three sutures. Review of Resident 10's Skilled Nursing Facility Transfer Orders (from the acute care hospital) dated 4/17/25, showed Resident 10 had an incision site on the left upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and the facility P&P review, the facility failed to provide services to attain or maintain the highest practicable well-being for one of 18 sampled residents (Resident 10). * Resident 10 was admitted to the facility from the acute care hospital on 4/17/25, with a surgical incision with three stitches on his left lateral thoracic region. The facility failed to assess and monitor the surgical wound, note the presence of the stitches and provide wound care since the resident's admission to the facility until the wound was brought to the facility's attention on 9/2/25, by the resident's outpatient dialysis clinic. This failure resulted in a delay in identifying the resident's surgical incision and providing the care required, which had the potential to place the resident at harm for impaired healing and increased risk for infection.Findings: Medical record review for Resident 10 was initiated on 9/23/25. Resident 10 was admitted to the facility on [DATE]. Resident 10 had left pleural…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to one of three sampled residents (Resident 8) reviewed for fall. * The facility failed to provide the necessary care and services for Resident 8 who had a fall on 9/14 and 9/16/25, including the assessment of the resident's change in condition, neurological assessments and post fall assessments after the falls. In addition, the facility failed to notify the physician and the resident's representative of the fall incidents. This failure had the potential to delay the identification and treatment of a possible fall-related injury and posed the risk of additional falls and injury to the resident.Findings: Review of the facility's P&P titled Fall/Accident Mitigation and Intervention dated October 2024 showed the following: - After a fall or other similar accident or occurrence, the resident shall have a physical assessment documented in the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care and services for two of 17 sampled residents (Residents 4 and 5). * The facility failed to ensure Resident 4's CPAP (Continuous Positive Airway Pressure. It is a treatment that uses a machine to deliver mild air pressure through a mask, which prevents the upper airway from collapsing during sleep. This is the most common treatment for a condition called obstructive sleep apnea) mask was stored in a sanitary manner. * The facility failed to provide a CPAP machine to Resident 5. These failures had the potential to affect the respiratory health and well-being of the residents in the facility.Findings: Review of the facility's P&P titled Oxygen Administration revised 11/2021, showed it is the policy of this facility that oxygen therapy be administered upon a physician order or, in the event of an emergency, by a licensed nurse or respiratory therapist. 1. Medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed ensure the dialysis care was provided for two of four sampled residents (Residents 10 and18) reviewed for dialysis. * The facility failed to ensure Resident 10's dialysis access was assessed accurately as ordered by the physician. * The facility failed to ensure Resident 18 received the dialysis treatment in an outpatient dialysis center as ordered by the physician. These failures had the potential for the residents not being provided with the appropriate care and treatment, and the possibility of medical complications related to dialysis.Findings: 1. Review of the facility's P&P titled Care of Dialysis Resident dated October 2024 showed it is the policy of the facility to provide nursing care to the dialysis resident in accordance with the physician orders. Review of Resident 18's medical record was initiated on 9/23/25. Resident was admitted to the facility on [DATE]. Review of Resident 18's H&P examination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 80 citations
  • Potential for harm · D2025-09-25 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to ensure the licensed nurses and certified nursing assistants (CNA) had specific competencies and standard of practice skill sets needed to provide the safe and efficient nursing care to the residents as evidenced by: * Resident 10 was admitted on [DATE], with a surgical incision with three sutures that was not assessed, monitored or had care provided from the date of admission until 9/2/25, when the wound was brought to the attention of the facility by the resident's outpatient dialysis clinic. This failure had the potential to put the Resident 10 at risk for care not provided in a safe and competent manner. Findings: Medical record review for Resident 10 was initiated on 9/23/25. Resident 10 was admitted to the facility on [DATE]. Resident 10 had left pleural effusion (a buildup of fluid in the space around the lung) and left chest tube placement (a tube placed into the space around the lung to drain the accumulated fluid) in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to follow the physician's order for one of 18 sampled residents (Resident 11). * The facility failed to administer lidocaine patches to Resident 11 per the physician's order. This failure had the potential to negatively impact the resident's well-being.Findings: Review of the facility's P&P titled Medication Orders dated 4/2008 showed medications are administered only upon the clear, complete, and signed order of a person lawfully authorized to prescribe. Review of the facility's P&P titled Preparation and General Guidelines-Medication Administration dated 10/2017 showed the following:a. medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so;b. medications are administered only by licensed nursing, medical, pharmacy or other personnel authorized by state laws and regulations to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to obtain a complete and accurate informed consent (process in which a health care provider educates a patient about the risks, benefits, and alternatives of a given procedure or intervention to obtain agreement or permission for care, treatment, or services) for the psychotropic medications for three of 28 sampled residents (Residents 8, 86, and 154). * Resident 8's Informed Consent dated 8/17/25, for duloxetine 40 mg po QD (once a day) for depression had no date next to the physician's signature. * Resident 86's Informed Consent dated 7/25/25, for quetiapine 100 mg one tablet by mouth three times a day for psychosis and trazodone (antidepression medication) 100 mg one tablet by mouth every bedtime for inability to sleep had no resident signature on the informed consent. * Resident 154's informed consent (undated) for the buspirone HCl5 mg tablet two times a day had no physician's signature, resident/resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide reasonable accommodations to meet the needs for three of 140 residents (Residents 1, 2, and 8). * The facility failed to ensure Resident 1, 2, and 8's call light was within the residents' reach. This failure posed a risk in a delay in providing care to the residents and the potential to negatively impact on the residents' well-being.Findings: 1. Review of the facility's document titled Lesson Plan for Call lights/ Accommodation of Needs (undated) showed the following: - When the residents are placed in a hospital bed, there is one piece of equipment they feel is their lifeline: the call light; - Call lights should be within reach of the resident. Example, if the resident's left arm is not able to move, then place it within reach of the right hand; and - Residents use the call light to communicate with nursing staff. This is one way they can let staff know that they have an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-19 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to provide the written Notice of Medicare Non-coverage (NOMNC) form CMS-10123 and the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) form CMS-10055 for one of three residents reviewed for beneficiary notification (Resident 7). The NOMNC and SNFABN forms are used to inform the residents of their potential financial liability, appeal rights, and protection should they wish to receive care and services that may not be covered by Medicare. This failure had the potential of not allowing Resident 7 and/or their representative to make an informed decision regarding their Medicare services.Findings: Medical record review for Resident 7 was initiated on 8/19/25. Resident 7 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 7's MDS assessment dated [DATE], showed Resident 7 had moderately impaired cognitive skills for daily decision making. Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-19 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure four of six sampled residents (Residents 3, 8, 86, and 154) reviewed for unnecessary medications were free from unnecessary medications. * The facility failed to ensure Resident 3 was monitored for an adverse events such as orthostatic hypotension, and failed to show documented evidence an AIMS assessment was conducted for the use of the Risperdal (antipsychotic medication). * The facility failed to ensure Resident 8's order for lorazepam (antianxiety medication) PRN had a duration for use, failed to show documentation for non-pharmacological interventions for the use of duloxetine (antidepressant medication), and failed to show documentation of the behavior monitoring for the depression. * The facility failed to ensure Resident 86 was monitored for an adverse events such as orthostatic hypotension, and failed to show documented evidence of an AIMS assessment was conducted for the use of the quetiapine fumarate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop and implement a comprehensive person-centered care plan to reflect the individual care needs for one of 28 final sampled residents (Residents 138). * The facility failed to develop a care plan problem when Resident 138 developed a DTI (Deep Tissue Injury) in the right heel. This failure posed the risk of not providing appropriate, consistent, and individualized care to Resident 138. Findings: Review of the facility's P&P titled Wound Care Guidelines revised 11/2021 under the Documentation section showed care plans are updated accordingly to reflect the current interventions for the wounds and the long-term interventions to prevent further breakdown as appropriate. Medical record review for Resident 138 was initiated on 8/12/25. Resident 138 was admitted to the facility on [DATE]. Review of Resident 138's H&P examination dated 7/14/25, showed Resident 138 had fluctuating capacity but could make needs known. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the necessary care and services for one of one final sampled resident reviewed for ADL care (Resident 102). * The facility failed to ensure Resident 102's long fingernails were trimmed. This failure had the potential for Resident 102 to experience physical discomfort and skin breakdown due to scratching with long fingernails.Findings: Medical record review for Resident 102 was initiated on 8/12/25. Resident 102 was admitted to the facility on [DATE]. Review of Resident 102's H&P examination dated 3/27/25, showed Resident 102 was partially able to make decisions by themselves. Review of Resident 102's MDS assessment dated [DATE], showed Resident 102 had moderate cognitive impairment and had impairment on both sides of the upper extremities. Review of Resident 102's Care Plan showed the following: - dated 3/27/25, showed Resident 102 was dependent on the staff for his physical needs such as transfer and ADL care.- dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure three of six final sampled residents (Residents 2, 96, and 138) and one nonsampled resident (Resident 71) reviewed for pressure injury were provided with the necessary care and services. * The facility failed to provide LAL mattress to Resident 138 per the resident's plan of care for wound management and skin maintenance. In addition, the facility failed to ensure Resident 138's LAL mattress setting was accurate to the resident's weight and was not in static mode while the resident was in bed when the LAL mattress was provided. For Resident 138's DTI in the right heel, the facility failed to monitor Resident 138 every shift for 72 hours after the identification of a DTI in the right heel and develop and implement a comprehensive person-centered care plan when the resident developed a DTI in the right heel. The facility failed to ensure the weekly skin assessment was completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the appropriate care and services for the use of the GT for three of seven final sampled residents (Residents 41, 94, and138) reviewed for the GT feeding. * The facility failed to ensure the physician's order was followed for Resident 41's enteral feeding. * The facility failed to ensure the HOB (head of the bed) was elevated at a minimum 30-degree angle when the enteral feeding was infusing via GT to reduce the risk of aspiration (entry of food, liquid or foreign material into the airway) for Residents 94 and 138. These failures posed the risk of complications related to the use of GT.Findings: Medical record review for Resident 41 was initiated on 8/12/25. Resident 41 was admitted to the facility on [DATE]. Review of Residents 41's H&P examination dated 9/21/24, showed Resident 41 had no capacity to understand and make decisions. Review of Resident 41's Order Summary Report showed the following physician orders: - dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care services for five of five final sampled (Resident 1, 19, 86, 124, and 135) and two non-sampled residents (Resident 40 and 60) reviewed for respiratory care. * The facility failed to ensure the administration of oxygen to Resident 1 was documented. * The facility failed to ensure Resident 19's nasal cannula tubing was labeled and dated. * The facility failed to ensure Resident 40 was administered oxygen per the physician's order. In addition, the facility failed to ensure the humidifier bottle was changed and not left empty for Resident 40. * The facility failed to ensure the nasal cannulas for Resident 60 were stored properly when not in use. * The facility failed to ensure Resident 86's nebulizer storage bag was changed weekly. * The facility failed to ensure a physician's order was obtained prior to the administration of Resident 124's oxygen therapy. In addition, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary dialysis care for four of five final sampled residents (Residents 1, 9, 41, and 116) reviewed for dialysis. * The facility failed to monitor Resident 1's fluid intake and specify the fluid restriction per the physician's order. In addition, the facility failed to ensure Resident 1's dialysis access assessments pre- and post-dialysis were accurate and complete, and Resident 1's BP (blood pressure) was not taken on the right upper extremity. Furthermore, the facility failed to ensure the medications scheduled to be administered to Resident 1 on the days the resident had dialysis treatments had a physician's order to be held or were rescheduled. * The facility failed to ensure Resident 9's Dialysis Communication Forms were completed on multiples dates. * The facility failed to ensure Resident 41's BP access site was accurately documented in the resident's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure three of 28 final sampled residents (Resident 2, 5, and 138) were free from the unnecessary drugs. * Resident 2 was administered metoprolol (medication to treat high blood pressure) on numerous occasions when Resident 2's BP (blood pressure) was below the parameter prescribed by the physician. In addition, Resident 2 was administered midodrine (medication to treat low blood pressure) on numerous occasions when Resident 2's BP was above the parameter prescribed by the physician. Furthermore, the facility failed to ensure Resident 2's antibiotic was held when an adverse side effects were documented. * The facility failed to ensure Resident 5's anticoagulant was held when an adverse side effects were documented. * The facility failed to monitor Resident 138 for the signs and symptoms of bleeding related to the use of apixaban (medication used to treat or prevent blood clots). In addition, the facility failed to ensure Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5% during medication pass observation. The facility's medication error rate was 6.9%. One of four licensed nurses (LVN 7) was found to have made errors during the medication administration. * Resident 138 had a physician's order for Nystatin Suspension (antifungal medication) 100000 unit/ml give 5 ml by mouth four times a day for oral thrush, swish and swallow. LVN 7 instructed Resident 138 to swish and spit, rather than swish and swallow, and did not follow the bold writing instructions on the label on the medication bottle to shake the Nystatin Suspension prior to the administration of the medication. * Resident 138 had a physician's order for Lansoprazole capsule (a medication used to treat acid reflux and heartburn) delayed release 30 mg give one capsule through the GT two times a day. LVN 7 did not administer the medication as ordered by the physician. These…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure Resident 1 was free from significant medication errors for one of 28 final sampled residents (Resident 1). * The facility failed to ensure the vancomycin (antibiotic medication), apixaban (anticoagulant medication), and metoprolol (antihypertensive medication) medications scheduled to be administered to Resident 1 on the days the resident had dialysis treatments had a physician's order to be held or were rescheduled. In addition, the facility failed to notify the physician when these medications were not administered to Resident 1. This failure placed Resident 1 at risk for significant side effects and medical complications.Findings: According to dailymed.com (an online reference for clinical drug information):- For the vancomycin (antibiotic) medication, under the Patient Counseling Information section, although it is common to feel better early in the course of therapy, the medication should be taken exactly as directed. Skipping doses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure medications were stored as per the facility's P&P and outdated medications and medical supplies were not available for residents' use. * The facility failed to ensure orally administered medications were kept separate from externally used medications in Medication Rooms A and B, and Medication Cart A. * The facility failed to ensure the expired medications and medical supplies were not available for resident use in Medication Carts B and C. * The facility failed to ensure for safe storage of the medications observed at the bedside for Residents 2, 23, 25, 97, and 138. These failures had the potential to result in unsafe medication administration and negatively impact the residents' well-being.Findings: Review of the facility's P&P titled Storage of Medications, revised January 2025 showed orally administered medications are kept separate from externally used medications, such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and in good condition. * The facility failed to ensure the kitchenware and kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the cutting boards were kept in a sanitary condition and with cleanable surface. * The facility failed to ensure the clear plastic trays were air dried prior to storing and stacking. These failures had the potential for cross contamination and foodborne illnesses to the residents consuming the food prepared in the facility's kitchen.Findings: Review of the facility's Diet Type Report dated 8/12/25, showed 88 of 140 residents consumed the food prepared in the kitchen. 1. Review of the facility's P&P titled Hoods and Filters revised date 8/31/18, showed the hoods must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain proper infection control practices. * The facility failed to accurately identify HAI in the monthly surveillance report. * The facility failed to ensure the residents' clothing and blankets from the laundry were handled in a sanitary manner. The spring lift inside a blue basket truck was observed with ripped edges, and when lifted, the bottom of the basket was pieces of paper, dryer sheets, towel and a sock. In addition, the AC filters of the AC in the clean area, and the AC near the folding area were observed dusty * The facility failed to ensure CNA 7 did not use the same pair of gloves and gown when providing care to Resident 1 on EBP (Enhanced Barrier Precaution) and then to Resident 159 who was not on EBP. * The facility failed to ensure CNA 2 practiced EBP when CNA 2 failed to don (put on) a gown prior to assisting Resident 111 with repositioning. * The facility failed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to protect the resident's rights to be free from the physical abuse when Resident 2 pushed a table hitting Resident 1 in the head resulting in a small movable mass with minimal redness and flaky skin located on the top right side of Resident 1's head. * The facility failed to ensure the concern was addressed when Resident 2 verbalized he was unhappy with his roommate on 3/19/25. Additionally, the facility failed to ensure Residents 1 and 2 were separated when the nurse noticed both residents were using verbal aggression towards each other and Resident 2 stated I will hurt you on 3/23/25. This failure had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Prevention, Reporting, and Correction of Inappropriate Conduct Including Abuse, Neglect, and Mistreatment of Residents and Investigations of Injuries of Unknown Origin revised 10/2021, showed while the investigation is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, facility document review, and facility P&P review, the facility failed to thoroughly investigate the allegation of abuse for Residents1 and 2. * The facility failed to interview Residents 1 and 2's roommate after Residents 1 and 2 had had the verbal and physical altercation in their room. This failure had the potential for the abuse allegation to not be thoroughly investigated. Findings: Review of the facility's P&P titled Prevention, Reporting, and Correction of Inappropriate Conduct Including Abuse, Neglect, and Mistreatment of Residents and Investigations of Injuries of Unknown Origin revised 10/2021 showed every report of inappropriate conduct or an injury of an unknown source will be investigated thoroughly under the coordinated supervision of the Administrator. Based on the evaluation of the facts of the allegation and all related circumstances by the Administrator and/or Compliance Officer, the investigation may include interviewing some or all of the following steps as deemed appropriate based on a case-by-case analysis: - Any individual who reported the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the systematic approach to ensure the effective monitoring of the acceptable parameters of nutrition status for two sampled residents (Residents3 and 4). * The facility failed to ensure Resident 3 was assessed and monitored by the IDT when Resident 3 had a severe weight loss of 51 lbs. (-23.29%) in the last six months, 14 lbs. (6.39%) in one month from 9/12 - 10/16/24, and 30 lbs. (14%) from 1/3 - 2/16/25. In addition, the facility failed to initiate a COC for Resident 3 when there was a severe weight loss, including notifying the physician, and legal representative. * The facility failed to ensure Resident 4 was assessed and monitored by the IDT when Resident 4 had a severe weight loss of 17 lbs. (12.14%) in one month. In addition, the facility failed to initiate a COC for Resident 4 when there was a severe weight loss, including notifying the physician and legal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate care and services to prevent the UTI for two of three sampled residents (Residents1 and 2) reviewed for the use of the indwelling urinary catheters. * The facility failed to ensure Resident 1's indwelling urinary catheter drainage bag was not laying on the floor. * The facility failed to ensure the physician was notified when Resident 2 had a change in condition due to frequent leakage of the indwelling urinary catheter and clarify the size of the indwelling urinary catheter prior to be inserted. These failures had the potential for not providing the necessary care and services and posed a risk for adverse complications related to the indwelling urinary catheter use. Findings: 1. Review of the CDC's guidelines titled Catheter-Associated Urinary Tract Infections (CAUTI) Prevention Guideline dated 4/2024, showed urinary tract infections are the most common type of healthcare associated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the POLST was followed for one of four sampled residents (Resident 1). This failure resulted in Resident 1 receiving CPR when found unresponsive despite the resident's request for resuscitative measures to not be followed as indicated in Resident 1's signed POLST. Findings: Review of the facility's P&P titled Advanced Directives reviewed 10/2024, showed under the procedures section, upon admission or as soon as practicable thereafter, the resident and/or his/her legal representative or surrogate decision maker will be provided with information regarding preferred intensity of care or advance directives. The resident or his/her legal representative or surrogate shall complete this form as he/she desires which may include a POLST form. If there is an individual healthcare instruction documented by a healthcare worker, then this information shall be placed in the clinical record when provided by the resident or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility P&P, and facility document review, the facility failed to ensure the nutritive content of the pureed food for the American menu was preserved and the food served was palatable as evidenced by: * The pureed vegetables were cooked and held in a hot oven more than one hour prior to the meal service. * The bread was hard and crusty in texture. These failures had the potential to not meet the nutritional needs for the residents consuming food prepared in the kitchen. Findings: 1. Review of the facility's Diet Type Report dated 7/18/24, showed 10 of 134 residents residing in the facility received pureed food prepared in the kitchen. Review of the reference titled How Cooking Affects the Nutrient Content of Foods dated 11/7/19, showed the following nutrients are often reduced during cooking: water-soluble vitamins: vitamin C and the B vitamins - thiamine (B1), riboflavin (B2), niacin (B3), pantothenic acid (B5), pyridoxine (B6), folic acid (B9), and cobalamin (B12).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility P&P review, the facility failed to ensure the food safety and sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure proper labeling and dating of the opened food in the freezer. * The facility failed to ensure the food preparation equipment were properly air dried prior to storage. * The facility failed to ensure the food preparation equipment were in good condition. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared from the kitchen. Findings: Review of the facility's Diet Type Report dated 7/18/24, showed 82 of 134 residents received diet with regular texture and 10 of 134 residents received pureed food prepared in the kitchen. 1. Review of the facility's P&P titled Food Safety and Food Storage revised 10/2023 under Refrigerated Storage, showed the following: - Labeling, dating, and monitoring refrigerated food, including but not limited to leftovers, so its use-by date, or frozen (where applicable)/discarded;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to conduct the regular inspection of the residents' beds and assess for areas of risk for entrapment for four sampled residents (Residents 16, 32, 34, and 95) and four nonsampled (Residents 18, 49, 77, and 96) reviewed for the use of siderails. * The facility failed to conduct a routine bed inspection for all the facility beds. In Addition, the facility failed to ensure the entrapment assessments were properly conducted to identify areas of possible entrapment with the use of side rails and the facility failed to conduct the routine bed inspection for Residents 16, 18, 32, 34, 49, 77, 95, and 96. These failures had the potential for entrapments for these residents using the side rails. Findings: According to the FDA.gov there are seven zones that are tested on a bed system with bed rails to help reduce life-threatening entrapments associated with bed systems and bed rails. Review of the facility's P&P titled Bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure the audible sound and visual light could be heard and seen from the call light panel at the nurse's stations for 16 of 63 rooms. * Room N's restroom call light did not light at the door and did not sound at the Nursing Station B's call panel. * Room O's restroom call light did not light at the door and did not light and sound at the Nursing Station B's call panel. * Resident 16's call light had a dim light above the door and was not audible. * The facility failed to ensure the call light system for Rooms A to M had an audible sound in the call light panel at the Nursing Station A. These failures had the potential for the staff not to hear and see the call light resulting in delayed provision of assistance to the residents. Findings: Review of the facility's P&P titled Call Light, Use Of revised 11/2021 showed: - Promptly report any defective light to the Maintenance/Engineering Department and/or charge nurse; - Document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to properly obtain the informed consents (permission granted in the knowledge of the possible consequences) for the use of psychotropic medications (medications affecting brain activity) and treatments from the responsible party (person designated to make decisions on behalf of the residents) for one of five final sampled residents (Residents 64) reviewed for unnecessary medications. This failure posed the risk for Residents 64 and his responsible party to not be informed of Resident 64's medications and the potential side effects. Findings: According to AFL 24-7 titled Assembly [NAME] (AB) 48 - Nursing Facility Resident Informed Consent Protection Act of 2023 dated 2/28/24, with an effective date of 1/1/24, the facilities must obtain a resident's written informed consent for treatment using psychotherapeutic drugs, and must renew the written informed consent every six months. At that time, the facility must provide the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the reasonable accommodations to meet the needs two nonsampled residents (Residents 38 and 124) observed during the initial tour. * The facility failed to ensure Residents 38 and 124's call lights were within the residents' reach. This failure had the potential to negatively impact the residents' psychosocial well-being or result in a delay to receive care. Findings: 1. On 7/16/24 at 0837 hours, during the initial tour, Resident 124 was observed in bed with call light not within reach. The call light was observed clipped to the call light panel on the wall. Resident 124 complained of legs hurting. On 7/16/24 at 0844 hours, an interview with the IP was conducted. The IP verified the call light was clipped to the wall call light panel and not within Resident 124's reach. The IP stated Resident 124 was able to use call light. Medical record review for Resident 124 was initiated on 7/16/24. Resident 124 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to clearly identify the current code status to obtain a copy of an advance directive and provide the written information regarding the rights to formulate the advance directives for three of 26 final sampled residents (Residents 24, 48, and 99) reviewed for advance directives. * The facility failed to clarify and honor Resident 99's desire not to prolong life in case of incapacity. Resident 99's advance directive showed the resident did not wish to prolong life in case of incapacity, while Resident 99's POLST showed to attempt CPR. * The facility failed to ensure the copy of Resident 48's advance directive for healthcare was obtained and maintained in the resident's medical record. * The facility failed to ensure Resident 24 was offered information on how to formulate an advanced directive. These failures had the potential to not provide care in accordance with Resident 24, 48, and 99's treatment wishes. Findings: Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive care plans to reflect the individual care needs for four of 26 final sampled residents (Residents 46, 116, 120, and 374). * The facility failed to develop a care plan problem to address Resident 116's left heel pressure injury. * The facility failed to develop a care plan to address Resident 120's need for fluid restriction and the use of ertapenem sodium injection solution (an antibiotic used to treat infections caused by bacteria) intravenously (into or by means of a vein or veins) for treatment of empyema of pleura (an infection that spreads directly from the lung that leads to a buildup of pus in the pleural space (thin space inside the chest wall). * The facility failed to develop a care plan problem to address Resident 46's left air pain and ear treatments. * The facility failed to develop a care plan problem to address droplet isolation precaution for Resident 374. These failures posed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to provide the necessary ADL care and services for two of two residents (Residents 48 and 374) investigated for ADL care. * Resident 48 was provided with only two showers on 7/15 and 7/18/24, instead of twice a week since his admission on [DATE]. * Resident 374 was provided with only one shower on 7/14/24, instead of twice a week since her admission on [DATE]. These failures posed the risk of the residents not being provided with the appropriate care which could negatively impact their psychosocial well-being. Findings: 1. On 7/16/24 at 0857 hours, during the initial tour of the facility, Resident 48 was observed lying in bed. Resident 48 was observed wearing a gown, and his hair was unkempt. Resident 48 was observed not on any isolation precautions. Medical record review for Resident 48 was initiated on 7/16/24. Resident 48 was admitted to the facility on [DATE]. Review of Resident 48's H&P examination dated 7/3/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of new pressure injury (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) and promote healing of existing pressure ulcer for two of three sampled residents (Residents 103 and 116) reviewed for pressure injury. * The facility failed to ensure Resident 103's wound care was provided in a manner to decrease infection and cross contamination as per the facility's P&P. * The facility failed to ensure Resident 116's bilateral lower extremities were offloaded as per the physician's order. These failures had the potential for deterioration of wound and delay of wound healing for these residents. Findings: 1. Review of the facility's P&P titled Clean Dressing Change revised on April 2024 showed it is the policy of this facility to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure two of five residents (Residents 48 and 120) reviewed for nutrition and hydration status maintained their acceptable nutritional and hydration status. * The facility failed to follow the RD's recommendations to provide two Boost VHC (a very high calorie complete nutritional drink which provides 530 calories per eight fluid ounce serving, with 22 grams of protein and 26 vitamins and minerals) every meals and to discontinue health shakes. In addition, the facility to clarify the physician's order whether to provide Boost VHC TID (three times a day) or with meals. * The facility failed to monitor Resident 120's fluid intake while on fluid restriction to assess and maintain proper hydration. These failures had the potential to compromise Resident 48's nutritional status, and Resident 120's hydration status and posed the risk for negative health outcomes. Findings: 1. On 7/16/24 at 0857 hours, during the initial tour of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility's P&P review, the facility failed to provide the necessary care and services to maintain the intravenous accesses for one nonsampled residents (Resident 97). In addition, the facility failed to ensure the PICC line external catheter and arm circumference measurements were performed and documented in the medical record. These failures had the potential to delay the identification of catheter related complications for the residents. Findings: Review of the facility's P&P titled Central Venous Catheter Dressing Change dated 6/18 showed an assessment of the venous access site and dressing change should be performed upon admission and every seven days, and as needed; and assess the site for complications and notify the physician if problem exist. On 7/16/24 at 0830 hours, Resident 97 was observed with a PICC line on the right upper arm with a labeled transparent dressing. Medical record review for Resident 97 was initiated on 7/17/24. Resident 97…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the necessary respiratory care for three of three sampled residents (Residents 54, 95, and 374) investigated for respiratory care. * The facility failed to ensure Resident 374's Yankauer suction (an oral suctioning tool used in medical procedures) was stored in a set-up bag when not in use. In addition, the facility failed to ensure Resident 374's oxygen saturation levels and administration of oxygen were documented in the MAR. * The facility failed to ensure Resident 95's oxygen saturation levels and administration of oxygen were documented in the MAR. * The facility failed to ensure Resident 54's nasal cannula tubing was stored in a set up bag when not in use and the nasal canula was observed on the floor and Resident 54's bed. In addition, the facility failed to ensure the administration of oxygen therapy for Resident 54 was documented and followed the physician's order. These failures posed the risk for cross…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review, and facility P&P, the facility failed to ensure the accurate documentation of two controlled medications on the Controlled Drug Record for one nonsampled resident (Resident 724). This failure had the potential for medication diversion (illegal distribution or abuse of prescription drugs or their use for unintended purposes) of controlled medications. Findings: Review of the facility's P&P titled Controlled Medications dated 8/2024 showed when a controlled medication is administered, the licensed nurse administering the medication immediately enters the following information on the accountability record and MAR: 1. Date and time of administration. 2. Amount administered. 3. Signature of the nurse administering the dose on the accountability record at the time the medication is removed from the supply. 4. Initials of the nurse administering the dose on the MAR after the medication is administered. Review of Resident 724's MAR for June 2024 showed Resident 724 was administered the following controlled medications: - morphine sulfate (narcotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility P&P review, and facility document review, the facility failed to ensure one of five sampled residents (Residents 64) reviewed for unnecessary medications was free from the unnecessary psychotropic medications (any medication which may affect brain activity associated with mental processes and behavior). * The facility failed to ensure Resident 64's monthly behavior summary was completed for the use of Seroquel (a medication used to treat schizophrenia), and sertraline (a medication used to treat depression). In addition, the facility failed to ensure the behavior manifestation and side effects for the use of antipsychotic medications were monitored. These failures had the potential to place the residents at risk for receiving unnecessary medications and increased risk of serious adverse reactions from the medications. Findings: Review of the FDA black box warning for prescribing quetiapine fumarate showed elderly patients with dementia-related psychosis treated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 16%. One of four licensed nurses observed (LVN 6), was found to have made errors during the medication administration observation. * LVN 6 failed to ensure Resident 10's HR was taken prior to administering the metoprolol (blood pressure medication) and failed to administer the medications as per the physician's order. These failures had the potential to negatively affect Resident 10's health. Findings: Review of the facility's P&P titled Medication Administration- General Guidelines dated 10/2017 under the section Administration showed medications are administered in accordance with written orders of the attending physician; medications are administered within 60 minutes of scheduled time (one hour before and one hour after); except before or after meal orders, which are administered based on meal times. Unless otherwise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one nonsampled resident (Resident 10) was free from a significant medication error. *The facility failed to ensure Resident 10's HR was taken prior to administering the metoprolol (blood pressure medication). This failure had the potential to cause Resident 10 to have abnormally slow heart rate and negatively affect the resident's health. Findings: Review of the facility's P&P titled Medication Administration- General Guidelines dated 10/2017, under the section Administration showed medications are administered in accordance with written orders of the attending physician. On 7/18/24 at 0905 hours, a medication administration observation for Resident 10 was conducted with LVN 6. LVN 6 prepared and administered Resident 10's medications including one tablet of metoprolol 75 mg. LVN 6 was observed not obtaining Resident 10's HR prior to administering the metoprolol. Medical record review for Resident 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the residents' medications were stored and labeled properly when: * The facility failed to ensure a multi-dose vial for one nonsampled resident (Resident 39) was labeled with the opened date in Medication Room B. This failure posed the potential risk of residents receiving expired medication. * The facility failed to ensure the medications for the discharged residents (Residents 115, 726, and 727) were placed in the designated location for medication destruction in Medication Room A. This failure have the potential for medications to be accidentally administered to residents. * The facility failed to ensure the discontinued medication for one nonsampled resident (Resident 45) was removed from the medication cart; failed to ensure the external medication was kept separate from the orally administered medications; and failed to ensure the inhalation solution vials for one nonsampled resident (Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-19 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility P&P review, the facility failed to implement their P&P on foods bought to the facility by the residents' family members or visitors to ensure the safe food handling practices were followed for one of 26 final sampled residents (Resident 95). * The facility failed to ensure opened food items at Resident 95's bedside were refrigerated when needed to be refrigerated. This failure had the potential for unsafe food handling which could lead to food borne illness. Findings: Review of the facility's P&P titled Use and Storage of Food Brought in by Family or Visitors revised 9/2023 showed the following: - It is the right of the residents of the facility to have food brought in by family or other visitors, however, the food must be handled in a way to ensure the safety of the resident; and - All food items brought in that are manufactured and does not require refrigeration, may be kept in the resident room inside a lock tight container that is provided by the resident. According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility P&P review, and facility document review, the facility failed to ensure the proper infection prevention practices for the facility's Water Management Program in the laundry room and for two of four residents reviewed for antibiotic use (Residents 116 and 120). * The facility did not have documentation to show they followed their Water Management Program. * The facility failed to maintain the clean enviroment in the clean linen area in the laundry room * The facility failed to ensure a physician's order was obtained for Resident 116 for contact isolation precaution related to ESBL in urine. In addition, the facility failed to ensure the CNA observed contact isolation precaution practices while providing care for Resident 116. * The facility failed to ensure the Enhanced Barrier Precaution was followed and practiced by providers, staff, and visitors for Resident 120. These failures had the potential for spread of infection in the facility. Findings:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-19 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility document review, the facility failed to ensure the facility equipment were maintained in a safe operating condition when: * The facility failed to ensure corrective actions were taken when the quality control results for the glucometers (a device that measures the amount of sugar in the blood) were out of range for Medication Carts A and B. This failure had the potential risk of inaccuracy for the blood glucose test results. * The facility failed to ensure there was no ice buildup and brownish stain in the freezer of the medication refrigerator in Medication Room A. This failure had the potential for the equipment to not function in the way it was intended. Findings: 1. Review of the Assure Platinum (blood glucose monitoring system) Manual revised 06/22 showed to use Assure dose control solutions to check if the meter and test strips are working correctly as a system. Under the section Quality Checks, showed to compare the results (of the control solution) to the range printed on the test strip bottle. To make sure the result is within the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care and services to ensure one of 26 final sampled residents (Resident 48) attained and maintained his highest practicable well-being. * The facility failed to coordinate and follow up for Resident 48's needed medical appointments per the transfer orders from the acute care hospital. Resident 48's scheduled medical appointment to the infectious disease clinic was marked as completed; however, there was no documentation Resident 48 went to the infectious disease clinic. In addition, Resident 48 was supposed to be scheduled for a medical appointment with the oncology clinic, but it was discontinued, and no documentation it was scheduled nor followed up. This failure had the potential for Resident 48 to not receive appropriate medical care and treatments. Findings: Medical record review for Resident 48 was initiated on 7/16/24. Resident 48 was admitted to the facility on [DATE]. Review of Resident 48's acute care hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care and services to ensure one of three sampled residents (Resident 1) attained and maintained her highest practicable physical well-being. * The facility failed to administer Resident 1's medications as ordered by the physician. This failure had the potential for Resident 1to not receive the appropriate care and services to treat her medical conditions. Findings: On 5/21/24 at 1015 hours, an interview was conducted with Resident 1's family member. Family Member 1 stated Resident 1 was discharged from the facility without aspirin (anti-platelet medication) and Apixaban (blood thinning medication). Medical Record review for Resident 1 was initiated on 5/21/24. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Resident 1's diagnoses included DM, DVT, and May [NAME] Syndrome (a condition where blood vessels in the pelvis are compressed which disrupts blood flow and can lead to DVT). Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of two sampled residents (Resident 1) received the medications as prescribed by the physician and failed to inform the physician of the missed medications. This failure created the risk of complications and ineffective therapeutic effects of the medication for Resident 1. Findings: Review of the facility's P&P titled Medication Administration-General Guidelines effective 10/2017 showed under Section B.2, the medications are administered in accordance with the written orders of the attending physician. Closed medical record review for Resident 1 was initiated on 5/6/24. Resident 1 was admitted to the facility on [DATE], with the diagnosis of epileptic seizures. Resident 1 was discharged from the facility on 4/29/24. Review of Resident 1's Order Summary Report showed an order dated 4/19/24, for Carbamazepine 200 mg, give one tablet by mouth four times a day for seizure disorder. Review of Resident 1's MAR and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure accurate reconciliation and administration of medication for one of 13 sampled residents (Resident 11). * Resident 11's hydrocodone/acetaminophen (narcotic pain medication) tablets were removed and signed out from the controlled medication record; however, they were not documented as administered. This failure had the potential for medication administration errors, inaccurate reconciliation, and drug diversion. Findings: Review of the facility's P&P titled Controlled Medications dated 8/2014 showed when a controlled medication is administered, the licensed nurse administering the medication immediately enters the following information on the accountability record and the medication administration record including date and time of administration, amount administered, signature of the nurse administering the dose on the accountability record at the time the medication is removed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the treatment and care in accordance with the professional standards of practice for one of nine sampled residents (Resident 1). * The facility failed to provide Resident 1's wound treatment as ordered by the physician. * The facility failed to provide Resident 1's colostomy belt (use to secure ostomy appliances and provide support) as ordered by the physician. * The facility failed to ensure the weekly wound assessment was completed for Resident 1 as per the facility's P&P. These failures had the potential for Resident 1 not to receive appropriate care and treatment. Findings: Review of the facility's P&P titled Wound Care Guidelines reviewed November 2023 showed the wound should be measured and evaluated weekly for improvement or decline. Wounds and/or dressing shall be inspected daily and documented. Further review of the P&P showed the physician should be notified for changes in the wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medication, carbamazepine (an antimanic/antiseizure medication) was refilled (reordered) in a timely manner to ensure the medication was available to be administered as scheduled to one of two sampled residents (Resident 1). This failure resulted in Resident 1 not receiving carbamazepine as ordered for his nerve pain, which had the potential to negatively impact the resident's well-being. Findings: Review of the facility's contracted pharmacy's P&P titled Ordering and Receiving Medications from the Dispensing Pharmacy dated 4/2008showed to reorder the medications five days in advance of need to assure an adequate supply on hand. During an interview with Resident 1 in his room on 8/17/23 at 0953 hours, Resident 1 stated he was always in pain because of his open wounds on his legs. Resident 1 statedthe pain medication he received at the facility took about 40 minutes to be effective and only lasted to about two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the food safety and sanitation requirements were met in accordance with professional standards for food service as evidenced by: * The facility failed to ensure the kitchen equipment was clean and free of food particles. * The facility failed to ensure proper back-flow prevention by having air gaps for the drain pipes from the sink, ice machine, and dishwasher. * The facility failed to ensure the kitchen staff used facial hair covering properly. * The facility failed to ensure the temperature of the nourishment refrigerator used to store resident food was maintained at the acceptable range. * The facility failed to ensure the resident silverware was handled in a sanitary manner. * The facility failed to ensure the kitchen utensils were covered. * The facility failed to ensure the cleaning supply was stored properly. These failures posed the risk of negatively impacting safe food handling for the residents. Findings: Review of the CMS 672 Resident Census and Conditions of Residents form completed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the reasonable accommodation to meet the care needs for one of 21 final sampled residents (Resident 64). * The facility failed to ensure Resident 64's call light was within the resident's reach. This failure had the potential to negatively impact the resident's psychosocial well-being or result in delayed provision of care. Findings: On 7/5/22 at 1128 hours, Resident 64 was observed lying in bed. Resident 64's call light was observed wrapped around the side of the bed, almost touching the floor. The call light was not within the resident's reach. Medical record review for Resident 64 was initiated on 7/5/22. Resident 64 was admitted to the facility on [DATE]. Review of the History and Physical examination dated 6/2/22, showed Resident 64 was capable of making decisions. On 7/6/22 at 1025 hours, Resident 64 was observed lying in bed with his call light clipped on the right side of the pillow under his head. On 7/6/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-12 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and facility document review, the facility failed address the grievances presented by the residents during the resident council meetings (an organized group of residents meeting on a regular basis to discuss facility concerns and areas for improvement). This failure had the potential for a delay in provision of care of the residents. Findings: Review of the Resident Council Meeting Minutes dated 3/7/22, showed the residents complained about the call lights not being answered in a timely manner and loud noise in the facility. Review of the Resident Council Concert Follow-up Form showed Resident 98 stated the call lights were not answered after dinner and bedtime. However, the section for action taken was left blank. There was no documented evidence Resident 98's concerns were addressed or resolved. Review of the Resident Council Meeting Minutes dated 4/4 and 5/2/22, showed the residents continued to have concerns with call lights not answered in a timely manner and loud noise in the facility. However, there was no documented evidence the residents' grievances had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to offer assistance to formulate an advance directive, and/or maintain a copy of the resident's advance directive in the medical records for seven of 21 final sampled residents (Residents 36, 59, 60, 64, 72, 85, and 95 ). This failure put the residents at risk of not having their wishes for treatment known and the potential for the residents' decisions regarding their healthcare and treatment options not being honored. Findings: Review of the facility's P&P titled Advance Directives revised date 11/21 showed the facility will provide written information to the residents and/or their representative on formulation of an advance directive. If there is an advance directive or individual healthcare instructions documented by a healthcare worker, then this information shall be placed in the clinical record. 1. Medical record review for Resident 59 was initiated on 7/8/22. Resident 59 was admitted to the facility on [DATE]. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the RD's recommendation was implemented for one nonsampled resident (Resident 8). This failure had the potential to negatively impact the resident's well-being. Findings: Medical record review for Resident 8 was initiated on 7/8/22. Resident 8 was admitted to the facility on [DATE]. Review of the Nutritional assessment dated [DATE], showed Resident 8 was evaluated by the RD due to a recent weight change (weight loss). The documentation showed the RD had recommended to discontinue the Prostat (supplement) as Resident 8 had no pressure injury. Review of the medical record failed to show documented evidence the RD's recommendation to discontinue Prostat was addressed with the physician. Review of the MAR for the month of July 2022 showed Resident 8 was administered Prostat 30 ml two times a day from 7/1 to 7/8/22. On 7/8/22 at 1356 hours, an interview and concurrent medical record review was conducted with LVN 3. LVN 3 was asked to explain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services related to a PICC for one of 21 final sampled residents (Resident 30). The facility failed to follow their P&P to obtain the measurement of the external length of the catheter upon admission and during dressing changes. This failure posed the risk for the resident to develop complications such as catheter migration and dislodgement. Findings: Review of the facility's P&P titled PICC Dressing Change dated 06/2018 showed the length of the external catheter is obtained upon admission and during dressing changes. The external length of catheter will be measured from the insertion site to the hub. Documentation in the medical record includes the length of the external catheter. Medical record review for Resident 30 was initiated on 7/5/22. Resident 30 was readmitted to the facility on [DATE]. On 7/6/22 at 1031 hours, Resident 30 was observed with a PICC line on the left upper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the necessary care and services to attain and maintain the highest practicable physical well-being for one of 21 final sampled residents (Resident 408). The facility failed to ensure Resident 408's dialysis access site was assessed accurately. This failure had the potential to not provide the appropriate care and treatment to the resident. Findings: Medical record review for Resident 408 was initiated on 7/5/22. Resident 408 was admitted to the facility on [DATE]. Review of the physician's order dated 7/2/22, showed Resident 408 was to receive dialysis every Tuesday, Thursday, and Saturday at a dialysis center. Review of Resident 408's plan of care showed a care plan problem dated 7/2/22, addressing the need for hemodialysis. The interventions/tasks included to leave the AV fistula/graft dressing in place for 48 hours or as indicated by the dialysis center after dialysis treatment, unless soiled or if bleeding has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and facility P&P review, the facility failed ensure accurate reconciliation of the controlled medication for one nonsampled residents (Resident 8) and failed to implement the facility's P&P on disposed of the discontinued controlled medications. These failures had the potential for drug diversion. Findings: 1. On 7/8/22 at 1115 hours, an inspection of Medication Cart 3 was conducted with LVN 3. Review of Resident 8's Antibiotic or Controlled Medication sheet for hydrocodone/APAP (narcotic pain medication) 10-325 mg showed two tablets were removed from the controlled medication supply on 6/10/22 at 0100 hours, and 6/12/22 at 2000 hours. However, review of Resident 8's MAR failed to show documented evidence the two tablets of hydrocodone/APAP were administered to Resident 8 on those dates and times when they were removed. LVN 3 stated it should be documented on the MAR when administered. 2. Review of the facility's P&P titled Controlled Medication Storage dated August 2014 showed controlled medications remaining in the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure two of 21 final sampled residents (Residents 30 and 408) were free from unnecessary medications. * Resident 30 was administered stool softeners on multiple days even though the resident was documented as having loose stools. * Resident 408 was administered midodrine (blood pressure medication) when the resident's blood pressure was above the parameter prescribed by the physician. These failures posed the potential of complications related to unnecessary medications. Findings: 1. Medical record review for Resident 30 was initiated on 7/5/22. Resident 30 was readmitted to the facility on [DATE]. On 7/6/22 at 1055 hours, an interview was conducted with CNA 2. CNA 2 stated Resident 30 was incontinent of bowel. CNA 2 stated Resident 30 had loose stools and she changed the resident's incontinence brief three times already since the start of her shift this morning due to loose stools. CNA 2 stated she informed the licensed nurse and was told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of 21 final sampled residents (Resident 60) was monitored for adverse effects of psychotropic medication. This failure had the potential for the resident to experience adverse effects of the psychotropic medication. Findings: According to Lexicomp (a reference guide for healthcare professionals), significant adverse reactions for use of risperidone (antipsychotic medication) included orthostatic hypotension. Risk factors for developing orthostatic hypotension related to antipsychotic use included concomitant medications that also cause or exacerbate orthostatic hypotension (e.g., antihypertensive medications) and older adults. Medical record review for Resident 60 was initiated on 7/5/22. Resident 60 was admitted to the facility on [DATE]. Review of the quarterly MDS dated [DATE], showed Resident 60 required extensive assistance with ambulation and transfers, and limited assistance with locomotion on and off the unit.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility document review, the facility failed to ensure the medications were properly stored. This failure posed the risk for administering the expired and/or discontinued medications. Findings: Review of the facility's P&P titled Medication Storage In the Facility, dated April 2008 showed the outdated medication are immediately removed from stock and disposed of. 1. On 7/8/22 at 0848 hours, inspection of the medication refrigerator in Station 2 was conducted with LVN 2. In the refrigerator, an IV bag labeled with daptomycin (antibiotic medication) 400 mg dose had an expiration date of 7/6/22. LVN 1 verified the medication had expired. On 7/8/22 at 0916 hours, an interview and concurrent medical record review were conducted with LVN 1. Review of Resident 30's physician orders showed an active order dated 6/29/22, to administer daptomycin solution reconstituted 400 mg via IV one time a day until 7/12/22. LVN verified the order. On 7/8/22 at 0902 hours, an interview was conducted with RN 1. RN 1 stated the expired medications should be removed from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to maintain accurate medical records for three of 21 final sampled residents (Residents 26, 87, and 408). This failure put the residents at risk for not receiving appropriate care due to inaccurate medical records. Findings: 1. Medical record review for Resident 26 was initiated on 7/5/22. Resident 26 was admitted to the facility on [DATE]. Review of the Order Summary Report showed an order dated 7/7/22, to monitor right chest permacath used as a dialysis access. Review of the Dialysis Communication Record showed the following: - On 6/3, 6/11, and 7/2/22, the pre-assessment, first and second four hours assessments showed bruit and thrill as present. - On 6/30 and 7/7/22, the second four hours assessment showed bruit and thrill as present. - On 7/2/22, the pre-assessment, first and second four hours assessments showed bruit and thrill as present. - On 6/5, 6/12, 6/17, and 6/18/22, the first and second four hours assessments showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to follow the infection control practices for one of 21 final sampled residents (Resident 30). * Resident 30's urinary catheter drainage bag was observed directly touching the floor. This failure placed the resident at risk for urinary tract infection. Findings: Medical record review for Resident 30 was initiated on 7/5/22. Resident 30 was readmitted to the facility on [DATE]. On 7/6/22 at 1031 hours, Resident 30 was observed lying in bed with an indwelling urinary catheter attached to a drainage bag. The drainage bag was observed directly touching the floor. Review of the Order Summary Report showed a physician's order dated 7/6/22, to administer macrodantin (antibiotic) 100 mg one capsule via GT two times a day for ESBL (extended-spectrum beta-lactamase, an enzyme made by some bacteria which prevents certain antibiotics from being able to kill the bacteria; the bacteria then become resistant to the antibiotics.) in urine times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-10-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop and implement a comprehensive person-centered care plan to reflect the individual care needs for one of 12 sampled residents (Resident 2). * The facility failed to ensure a care plan was developed to address Resident 2's use of IV fluids. This failure posed the risk of not providing appropriate, consistent, and individualized care to the resident.Findings: Medical record review for Resident 2 was initiated on 9/30/25. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's MDS five-day assessment dated [DATE], showed Resident 2's BIMS Summary Score was 6, indicating severe cognitive impairment. Review of Resident 2's Order Summary Report showed the following orders:- dated 9/15/25, to administer Dextrose Intravenous Solution 5% (a sterile mixture of dextrose, a form of glucose, and water given directly into a patient's vein) use 1000 ml intravenously.- dated 9/16/25, to administer Dextrose Intravenous Solution 5% with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-10-06 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure care was coordinated with the hospice provider for one of 12 sampled residents (Resident 8) reviewed for hospice. * The resident's hospice binder was not completed to show when the hospice provider visited Resident 8. This failure had the potential for the resident not receive the ordered hospice care services. Findings: Medical record review for Resident 8 was initiated on 10/2/25. Resident 8 was admitted to the facility on [DATE]. Review of Resident 8's Order Summary Report showed physician's order dated 3/13/25, for hospice services to a hospice provider for diagnosis of terminal Cerebrovascular (CVA) Disease (a group of disorders that affect the blood vessels in the brain). Review of Resident 8's H&P examination dated 3/15/25, showed Resident 8 had no capacity to understand and make decisions. Review of Resident 8's MDS assessment dated [DATE], showed Resident 8's BIMS score was 3, indicating severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-09-25 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop and implement a comprehensive person-center care plan for to reflect the individual care needs for one of 18 sampled residents (Resident 10). * The facility failed to ensure a care plan was developed to address Resident 10's refusal of multiple aspects of his plan of care. This failure had the potential to cause inappropriate and inadequate plans of care for the resident.Findings: Medical record review for Resident 10 was initiated on 9/23/25. Resident 10 was admitted to the facility on [DATE]. Review of Resident 10's H&P examination dated 4/18/25, showed Resident 10 had the capacity to understand and make decisions. Further Review of resident's medical record showed Resident 10 was admitted with a surgical wound with sutures, which was not assessed, monitored, accurately documented or cared for until 9/2/25, at which point the wound was assessed and documented accurately, the sutures were removed and the resident began receiving wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-09-25 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to revise the resident centered care plan for one of three sampled residents (Resident 8) reviewed for fall. * The facility failed to revise Resident 8's care plan and reassess the effectiveness of the interventions of Resident 8's care plan when Resident 8 fell on 9/14 and 9/16/25. This failure placed the residents at risk of not being provided appropriate, consistent, and individualized care. Findings: Review of the facility's P&P titled Fall/ Accident Mitigation and Intervention dated October 2024 showed the facility nursing staff and/or the IDT shall update the resident's plan of careaccordingly, to reduce the risk of further occurrences of a fall or other event. Review of the facility's P&P titled General Documentation Guidelines dated 10/2024 showed it is the policy of this facility to document relevant findings in the clinical record specific to each individual resident's needs and condition. Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-09-25 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medical records were complete and accurate for two of 18 sampled residents (Residents 8 and 11). * The facility failed to ensure Resident 8's Monitor Record was accurate and complete. *The facility failed to ensure Resident 11's MAR was accurate. These failures had the potential for Resident 8 and 11's care needs not being met as the medical records were inaccurate.Findings 1. Review of the facility's P&P titled General Documentation Guidelines dated 10/2024 showed it is the policy of this facility to document relevant findings in the clinical record specific to each individual resident's needs and condition. Review of Resident 8's Order Summary Report showed a physician's order dated 5/21/25, to monitor for the behavior of getting up unassisted and record the number of times the behavior was manifested every shift. Review of Resident 8's Progress Note dated 9/14/25, showed the resident was found on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-08-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review and facility P&P review, the facility failed to implement their P&P related to the pharmaceutical procedures. * The facility failed to ensure the morphine (a controlled medication which has potential for abuse or dependence and under strict government control) medication was documented as administered to the resident when it was signed out on the Controlled Drug Record (CDR) for one nonsampled resident (Resident 15). This failure had the potential for Resident 15 to be exposed to the medication errors and diversion of the controlled medications. * The facility failed to ensure there were two nurse signatures on the Medication Disposition Record Log of the non-controlled drugs for multiple medications. This failure had the potential for diversion of the non-controlled medications.Findings: 1. Review of the facility's P&P titled Controlled Medications dated April 2008 showed when a controlled medication is administered, the licensed nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-19 · tag F0838 — failed to assess facility resources and resident needs — pattern
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility document review, the facility failed to ensure the Facility Assessment addressed or included the following: 1. Active involvement of required individuals in developing the Facility Assessment;2. A plan to maximize recruitment and retention of direct care staff; and3. A contingency plan for staffing needs. These failures had the potential not to meet the residents' care needs if the assessed population's needs and resources were not comprehensively identified and addressed.Findings: According to the CMS QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had issued a revised guidance for long-term care facility assessment requirement. The Facility Assessment should address and include the active involvement of the direct care staff in developing the Facility Assessment. Also included the staffing resources necessary to care for the residents, including the weekends; a plan to maximize recruitment and retention of direct care staff member, and a contingency plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-08-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the medical record was complete for one of 28 final sampled residents (Resident 8). *The facility failed to ensure Resident 8's information on the POLST (Physician Orders for Life-Sustaining Treatment) was filled out. This failure had the potential for the resident's care needs to not be met as their medical information was inaccurate. Findings: Medical record review for Resident 8 was initiated on 8/13/25. Resident 8 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 8's POLST dated 7/16/25, failed to show Section D - Information and Signatures was filled out. On 8/13/25 at 1457 hours, an interview and concurrent medical record review was conducted with the SSD. The SSD verified Section D of Resident 8's POLST was not completed. The SSD stated the resident has a copy of the advanced directive in the electronic chart. The SSD stated it was important to have the POLST filled out, so the staff knew how to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-07-09 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and medical record review, the facility failed to ensure one of eight sampled residents (Resident 1) was treated with dignity and respect when the facility failed to send some of Resident 1's belongings upon discharge from the facility. This failure had the potential to negatively affect Resident 1's well-being.Findings: Closed medical record review for Resident 1 was initiated on 7/7/25. Resident 1 was admitted to the facility on [DATE], and was discharged to home on 5/24/25. Review of the facility's document titled Resident's Clothing and Possessions dated and signed by Resident 1 and the facility staff on 5/13/25, showed Resident 1 had one black shoes, one black pair of socks, three t-shirts, one pant, one green walker, one wallet with ID, one Samsung cell phone, one black jacket, and $175 cash upon admission to the facility. Review of Resident 1's H&P examination dated 5/14/25, showed Resident 1 had the capacity to understand and make decisions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · B2025-07-09 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the discharge instructions were documented for one of two sampled residents (Resident 1) reviewed for discharge. This failure had the potential for Resident 1 to have an inappropriate discharge. Findings: Review of the facility's P&P titled General Documentation Guideline dated 10/2024 showed it is the policy of this facility to document relevant findings in the clinical record specific to each individual resident's needs and condition. Closed medical record review for Resident 1 was initiated on 7/7/25. Resident 1 was admitted on [DATE], and was discharged on 5/24/25.Review of Resident 1's H&P examination dated 5/14/25, showed Resident 1 had the capacity to understand and make decisions. The H&P examination also showed the following diagnoses: Obstructive Uropathy, s/p Left Nephrostomy, AKI on CKD 3, Bladder CA, HTN, CVA, Chronic CHF. Review of Resident 1's Post Discharge Plan of Care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Bcited before2025-02-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record was accurate for one of three sampled residents (Resident 2). This failure had the potential for the resident's care needs not being met as the medical information was inaccurate. Findings: Review of the facility's P&P titled Medication Orders – effective date April 2008 showed the following steps are initiated to complete documentation and receive the medications: a. Clarify the order as necessary. b. Enter the orders on a medication order form. c. Call, fax, or electronically transfer the medication order to the provider pharmacy. d. Transcribe newly prescribed medications on the MAR or TAR. When a new order changes the dosage of a previously prescribed medication, discontinue the previous entry by writing DC'd and the date. Enter the new order on the MAR/TAR. Review of the facility's P&P titled Medication Administration – General Guidelines effective October 2017 showed the individual who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-07-19 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure the comprehensive plan of care was revised to reflect the resident's care needs for one of 26 final sampled residents (Resident 116). * The facility failed to ensure Resident 116 comprehensive care plan was revised to show the resident's current antibiotic medication and contact isolation precaution. This failure had the potential for not providing necessary care and services to meet the resident's needs. Findings: Medical record review for Resident 116 was initiated on 7/16/24. Resident 116 was admitted to the facility on [DATE]. Review of Resident 116's Order Summary Report for July 2024 showed a physician's order dated 7/14/24, to administer Levaquin (an antibiotic used to treat bacterial infections) 500 mg one tablet by mouth one time a day for UTI for seven days. Review of Resident 116's urine culture laboratory results dated [DATE], showed urine culture, >100,000 CFU/ml Proteus mirabilis (Proteus mirabilis is a common pathogen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-19 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to store trash in a sanitary manner as evidenced by: * The facility failed to ensure three of fours dumpsters were properly covered. This failure had the potential to harbor pests. Findings: According to the US Food Code 2022, Section 5-501.113, Covering Receptacles, showed receptacles and waste handling units for refuse, recyclables, and returnable shall be kept covered with tight-fitting lids. According to the USDA Food Code 2022- Annex 3, Public Health Reasons, outside receptacles must be constructed with tight-fitting lids or covers to prevent the scattering of the garbage or refuse by birds, the breeding of flies, or the entry of rodents. On 7/16/24 at 1620 hours, an observation of the trash disposal located outside the kitchen by the parking structure of the facility was conducted. The cover of three of four dumpsters were opened. The Administrator was informed of the findings. The Administrator was observed removing some of the boxes from the dumpsters and began to flatten those boxes.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-07-19 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and facility documentation review, the facility failed to submit a complete and accurate direct care staffing information to CMS. This failure posed the risk of inaccurate auditable data reporting. Findings: Review of the CMS CASPER reports showed the facility triggered for extremely low staffing on weekends for the quarter from January 2024 to March 2024. On 7/19/24 at 1400 hours, a concurrent interview and facility document review was conducted with the Administrator. When asked about the data submitted to CMS related to the payroll and reports generated triggering extremely low staffing on weekends, the Administrator acknowledged he did not submit to CMS the complete hours staff worked.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-03-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to develop the comprehensive plan of care to reflect the individual care needs for one of 13 sampled residents (Resident 6). * The facility failed to develop a care plan problem to address Resident 6's pain. This failure posed the risk of not providing appropriate, consistent, and individualized care to Resident 6. Findings: Review of the facility's P&P titled Interdisciplinary Team Guidelines, Care Planning revised 11/2021 showed the baseline care plans are developed within 48 hours of admission and must address effective, and person centered in accordance with acceptable professional standards. These care plans shall include resident's strengths, goals, life history and preferences. On 3/13/24 at 1115 hours, an interview with Resident 6 was conducted. Resident 6 stated her pain was not managed timely. Resident 6 further stated she often had to wait to get her pain medication. Medical record review for Resident 6 was initiated on 3/13/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-10-04 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the baseline care plan was developed to reflect the specific care needs for one of two sampled residents (Resident 1). * The facility failed to ensure a baseline care plan problem was developed to address Resident 1's risk for falls. This had the potential for the resident's care needs not being met. Findings: On 10/3/23 at 1024 hours, an observation of Resident 1 was conducted. Resident 1 was observed lying in bed in her room. Resident 1's bed was observed to be positioned high above the ground. On 10/3/23 at 1032 hours, an interview was conducted with CNA 1. CNA 1 stated it was the first time she was taking care of Resident 1 and unsure if the resident was at risk for falls. On 10/3/23 at 1143 hours, an observation of Resident 1 was conducted with LVN 1. Resident 1 was observed lying in bed in her room with her bed positioned high above the ground. LVN 1 verified the observation and stated Resident 1 was at risk for falls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-08-23 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the licensed nurses documented on the MAR after a pain medication was administered and the effectiveness of the pain medication was evaluated as per the facility's P&P for one of two sampled residents (Resident 1). This failure had the potential for the resident's care needs not being met as his medical information was inaccurate. Findings: Review of the facility's P&P titled Pain assessment dated 11/2022showed it is the facility's policy to assess the residents for pain and provide adequate pain management as indicated. Residents who need the PRN medications for pain management will have the medications documented on the MAR/EHR. The effectiveness of any interventions shall be documented. Review of the facility's contracted pharmacy's P&P titled Medication Administration – General Guidelines dated October 2017 showed in part: (1) the individual who administers the medication dose records the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 2 of 53.3-1.3 vs chain
Quality measures 5 of 54.3+0.7 vs chain
The other 47 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Bay View Rehabilitation Hospital, LLCAlameda, CA 1 of 5Crescent City Care CenterCrescent City, CA 1 of 5French Park Care CenterSanta Ana, CA 1 of 5North Valley Nursing CenterTujunga, CA 1 of 5Tarzana Health And Rehabilitation CenterTarzana, CA 2 of 5Blythe Post Acute LLCBlythe, CA 2 of 5College Vista Post-AcuteLos Angeles, CA 2 of 5Cottage Crest Post AcuteNorwalk, CA 2 of 5Diamond Ridge Healthcare CenterPittsburg, CA 2 of 5Gordon Lane Care CenterFullerton, CA 2 of 5Heritage ManorMonterey Park, CA 2 of 5Spring Valley Post Acute LLCVictorville, CA 2 of 5Sunny Hills Post AcuteLa Mirada, CA 2 of 5Torrey Pines Post Acute And RehabilitationLas Vegas, NV 2 of 5Trabuco Hills Post AcuteLake Forest, CA 2 of 5Villa Del Sol Post AcuteBellflower, CA 3 of 5Anaheim Healthcare Center, LLCAnaheim, CA 3 of 5Bonita Hills Post AcuteLa Habra, CA 3 of 5Community Care And Rehabilitation CenterRiverside, CA 3 of 5Country Oaks Care CenterPomona, CA 3 of 5Courtyard Care CenterSan Jose, CA 3 of 5Extended Care Hospital Of RiversideRiverside, CA 3 of 5Knolls West Post Acute LLCVictorville, CA 3 of 5Menifee Lakes Post AcuteSun City, CA 3 of 5Mission Carmichael Healthcare CenterCarmichael, CA 3 of 5Paramount Convalescent Hosp.Paramount, CA 3 of 5Sunset Manor Conv HospEl Monte, CA 3 of 5Vineland Post AcuteNorth Hollywood, CA 4 of 5Garden Park Care CenterGarden Grove, CA 4 of 5Las Vegas Post Acute & RehabilitationLas Vegas, NV 4 of 5Ocean View Post AcuteEscondido, CA 4 of 5Park Regency Care CenterLa Habra, CA 4 of 5Pomona Vista Care CenterPomona, CA 4 of 5Sierra View Care CenterBaldwin Park, CA 4 of 5Vista View Post AcuteVista, CA 5 of 5Alcott Rehabilitation HospitalLos Angeles, CA 5 of 5Citrus Nursing CenterFontana, CA 5 of 5Del Mar Convalescent HospitalRosemead, CA 5 of 5Excell Health Care CenterOakland, CA 5 of 5Mission Care CenterRiverside, CA

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FLAGSHIP POST ACUTE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 02/03/2022
JOHNSON, FRANKIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 02/11/2021
DEHGHANMANESH, ADRIANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2021
JOHNSON, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/11/2021
KOCHEK, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2022
OXFORD, MICHEALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2022
STRAKER, KESHAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/06/2024
TALEBI, LAWRENCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2021
SMV NEWPORT BEACH LLCOrganizationADP OF THE SNFsince 04/01/2026
SUN MERIDIAN MANAGEMENT SERVICES LLCOrganizationADP OF THE SNFsince 03/22/2021
FARRALES, MARYIndividualADP OF THE SNFsince 01/01/2023
SCHREIMAN, ROBERT CARLIndividualADP OF THE SNFsince 07/01/2023

CMS files one row per role, so the 20 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$20.7M
Net patient revenuemost recent cost report
+3.5%
Operating marginrevenue minus expenses
$1.3M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 16%Other / private 16%

This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$442per resident / day
operating cost
$13,432per month
≈ monthly operating cost
$458per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055121. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next