Trabuco Hills Post Acute
25652 Old Trabuco Road, Lake Forest, CA 92630 · For profit - Limited Liability company · 175 certified beds · (949) 380-9380 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (107) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.5% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.0% | 1.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 4.7% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.1% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.7% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 10.6% | 10.2% | 21.2% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.1% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.5% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.6% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.19 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.30 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 222 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 151 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.55 therapist hours per resident per day in 2026Q1 — more than 85% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.4%CMS range 46.9–61.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.7–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 55.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 85.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.3%CMS range 7.1–13.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.36 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 175 beds and averages 164.0 residents a day — about 94% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.17 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.78 hrs/resident/day on weekends vs 4.33 on weekdays — 13% thinner on weekends. RN hours go from 0.42 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
107 citations, most serious first. The 10 most serious are shown; the remaining 97 are one tap away and print in full.
- Potential for harm · Dcited before2026-06-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of four sampled residents (Resident 4) was assessed for safe self-administration of his medications. * Resident 4 self- administered his testosterone transdermal gel without a prior self-administration of medication evaluation, a physician's order, or a care plan. This failure had the potential for Resident 4 to have a medication administration error.Findings: Review of the facility's P&P titled Self-Administration of Medication revised 12/19/22, showed a resident may only self-administer medications after the facility's interdisciplinary team has determined which medications may be self-administered safely. The P&P further showed the care plan must reflect the resident's self-administration for such medications. On 6/11/26 at 0809 hours, a medication pass observation and concurrent interview was conducted with LVN 1. During the administration of the Testosterone Transdermal Gel 1.62 %, LVN 1 put…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-27 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview , medical record review, and facility P&P review, the facility failed to protect the resident's belongings from theft or loss for one of three sampled residents (Resident 1) who were transferred to the acute care hospital. * The facility failed to ensure Resident 1's belongings were accounted for and properly stored after being transferred to the acute care hospital. This failure resulted in the facility being unable to locate and return the resident's personal belongings after being discharged from the facility. Findings: Review of the facility's P&P titled Resident Personal Belongings dated 12/19/22, showed all the residents' personal items will be inventoried at the time of admission, and any additional items brought in after will be added to the personal belonging inventory list. The facility will care for the protection of the resident's property from theft or loss. Following the discharge of a resident, all personal belongings will be given to the resident's representative.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-27 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility P&P review, and facility document review, the facility failed to follow their P&P after one of four sampled residents (Resident 2) made an allegation she was raped by CNA 1. * The Abuse Coordinator was not timely notified of the abuse allegation. * The facility failed to immediately remove CNA 1 from the resident care areas to protect all the residents from potential abuse. * The facility failed to protect Resident 2 from further abuse and negative outcomes when LVN 1 [NAME] CNA 1 back to Resident 2's room to verify if CNA 1 was the CNA the resident stated raped her. These failures had the potential to put the resident at risk for further abuse and resulted in a delay in the facility initiating their abuse investigation.Findings: Review of the facility's P&P titled Abuse, Neglect and Exploitation dated 12/19/22, showed abuse allegations will be immediately investigated. The facility will ensure all residents are protected from abuse during and after the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the menu was followed for 16 residents who received pureed food. * [NAME] 1 failed followed the recipe when preparing pureed zucchini and yellow squash for the lunch meal on 2/26/26. This failure posed the risk for the residents who received food prepared in the kitchen to not have their nutritional needs met.Findings: Review of the facility's document titled Diet Count by Modification / Portion dated 2/26/26, showed 16 of 161 residents received pureed food preparation from the kitchen, with no restrictions to zucchini and yellow squash. Review of the facility's diet spreadsheet titled Daily Spreadsheet for 2/26/26, showed the lunch menu included pureed zucchini and yellow squash #10 (scoop size #10 is equivalent to 3/8 cup) for the Minced and Moist diet (MMS), Pureed diet (PU4), and CCHO Pureed diet (PU4). Review of the facility's pureed recipe titled Pureed Vegetables Recipe dated 2/26/26, showed for 20 servings, portions size per spreadsheet:* Ingredients:- Seasoned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food safety and sanitation guidelines were followed. * The dish machine sanitizer ppm was less than the required concentration. * Dietary Aide 2 failed to wash his hands and change his gloves between the handling of dirty dishes and clean dishes. * The food preparation equipment was not air dried. * The food preparation equipment was not properly cleaned. * The wall in the kitchen behind the refrigerator was not clean. * Two meal carts were repaired with methods that were not smooth, cleanable surfaces. These failures had the potential to cause foodborne illnesses to the medically vulnerable residents population who consumed food prepared in the kitchen.Findings: Review of the facility's document titled Diet Count by Modification/Portion dated 2/26/26, showed 161 residents (including 16 residents on puree diet) who resided in the facility consumed food prepared in the kitchen. 1. Review of the facility's document titled Dishwashing Procedure dated 11/19/19, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-04 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services for three of three residents (Residents 9, 16, and 22) reviewed for hospice services. * The facility failed to ensure Resident 9's facility plan of care included the frequency of visits by each hospice staff. * The facility failed to ensure Resident 16's medical record contained the visit notes by the hospice aide for February 2026, failed to ensure the hospice visitation calendar showed the scheduled hospice staff visits for February 2026 and failed to ensure the hospice plan of care was incorporated into the facility's care plan to include the frequency of visits for each hospice staff. * The facility failed to ensure future hospice visits were available in Resident 22's medical records. In addition, the facility failed to ensure schedule for the hospice staff visit was included in the facility plan of care. * The facility failed to ensure the physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the infection control practices were followed. * The facility failed to ensure the water management program was established and implemented to include the implementation of measures to prevent the growth of Legionella and other opportunistic pathogens; and a way to monitor the measures they had in place. * The facility failed to ensure there were no soiled, stained towels on top of a drawer in the clean linen area and the washing machine had no dust accumulation. * Housekeeping staff's personal water bottle and a cup of vitamins for personal use were stored in the cart with cleaning supplies, paper towels and tissue papers for resident rooms. * The facility failed to ensure LVN 5 performed hand hygiene after disconnecting Resident 46's feeding tube and before touching the medication cart and keys. * The facility failed to ensure the urinals were not stored hanging on the trash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-04 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to maintain the cleanliness and sanitation of the essential equipment for two of two ice machines (Ice Machines A and B). * The facility failed to ensure Ice Machine A was cleaned and sanitized using the recommended solution as per the manufacturer's guidelines. * The facility failed to ensure Ice Machine B was cleaned and sanitized as per the manufacturer's guidelines. In addition, the facility failed to ensure the correct solution ratio was used to clean Ice Machine B as per the cleaning agent instruction for use label. These failures had the potential for the essential equipment to be not cleaned and sanitized properly and could cause food contamination and food-borne illnesses to the residents.Findings: Review of the facility's document titled Diet Count by Modification/Portion dated 2/26/26, showed 161 residents who resided in the facility consumed an oral diet. a. Review of the Ice Machine A's manufacturer's guidelines titled Descaling/Sanitizing Procedure (undated) showed the following:- The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-04 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure an effective pest management program was in place. * The facility failed to ensure there were no small flies in the residents dining room. This failure posed the risk of pest contamination during residents mealtimes.Findings: Review of the P&P titled Control of Pests dated 6/2024 showed the community must have a pest control program in place. The section for Procedure - 11. Pest control operators should conduct additional treatments if pests are observed in the community. On 2/25/26 at 0930 hours, an observation of the resident dining was conducted, six small flies resembling fruit flies (a tiny common household pest that can carry bacteria that can contaminate food) were observed. The wall in the resident dining room had a dark pinprick-sized specks residue which resembled fruit fly excrement. On 2/26/26 at 0900 hours, an interview was conducted with the Director of Maintenance. The Director of Maintenance stated the facility had an outside pest control company that would service the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 32 final sampled residents (Resident 187) and one nonsampled resident (Resident 162) was assessed, had a care plan and a physician's order to self-administer the medications. * The facility failed to ensure safe self- administration of a medication for Resident 162. * Resident 187's bedside table had an eye drop medications (artificial tears and refresh plus lubricant). There were no self-administration assessment, care plan or physician's order to self-administer the medications and physician's order for the eye drop medications. These failures had the potential for the residents to administer the medications inaccurately and negatively impact the residents' physiological well-being.Findings: 1. Review of the facility's P&P titled Resident Self- Administration of Medication dated 12/19/22, showed a resident may only self-administer medications after the facility's interdisciplinary team has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 97 citations
- Potential for harm · Dcited before2026-03-04 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to obtain and maintain a copy of the Advanced Directive for one of six final sampled residents (Resident 107) investigated for Advanced Directives. * Resident 107's Advanced Directive was not in the medical record. This failure had the potential for the resident's wishes related to the provision of medical treatment and services to not be followed if the resident was unable to make medical decisions for themselves.Findings: Review of the facility's P&P titled Residents' Rights Regarding Treatment and Advance Directives dated 12/19/22, showed on admission, the facility will determine if the resident has executed an advance directive, and if not, determine whether the resident, if cognitively able to, would like to formulate an advance directive. In the event the resident is unable to formulate an advanced directive due to cognitive impairment or deemed by the medical doctor that the resident is incapable of making decisions on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure resident privacy for one of four final sampled residents (Resident 68) investigated for tube feeding. * Resident 68 was not provided privacy during a GT feeding administration. This failure had the potential for the resident to experience a negative outcome and feel exposed.Findings: Review of the facility's P&P titled Promoting/Maintaining Resident Dignity dated 9/2/22, showed the staff will maintain resident privacy. Review of the facility's P&P titled Flushing A Feeding Tube dated 12/19/22, showed to provide privacy by pulling the privacy curtain. Medical record review for Resident 68 was initiated on 2/25/26. Resident 68 was readmitted to the facility on [DATE]. Review of Resident 68's Order Summary Report showed the following physician's orders:- dated 2/24/26, for Jevity 1.5 (enteral feeding formula) to be administered via GT at 65 ml/hr for 20 hours; and- dated 2/24/26, to flush the GT with water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure three of 32 final sampled residents (Residents 3, 13, and 16) were free from the unnecessary psychotropic medications. * The facility failed to ensure the nonpharmacological interventions were provided to Resident 3 when Resident 3 had behavior episodes related to the use of quetiapine (antipsychotic medication) and lorazepam (antianxiety medication). * The facility failed to ensure the behaviors were monitored related to the use of quetiapine for Resident 13. In addition, orthostatic blood pressure was not monitored related to the use of the quetiapine medication for Resident 13. * The facility failed to ensure Resident 16's orthostatic blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine medication. These failures had the potential for adverse effects from the psychotropic medications and the potential for not providing the correct data to the prescriber to adjust the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of two final sampled residents (Resident 68) investigated for hospitalization was readmitted to their prior room upon return to the facility. * Resident 68 was not readmitted to the same room after returning from the acute care hospital after two days. This failure resulted in the resident being upset having to switch his room once readmitted to the facility. Findings: Medical record review for Resident 68 was initiated on 2/25/26. Resident 68 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 68's Order Summary Report showed a physician's order dated 2/22/26, for a bed-hold for seven days. Review of Resident 68's Nurse Progress Note dated 2/22/26 at 1920 hours, showed the resident was transferred to an acute care hospital. Review of Resident 68's N ADV Clinical admission Assessment Note dated 2/24/26 at 2057 hours, showed the resident arrived back at the facility by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary transfer/discharge services for one of two final sampled residents (Resident 68) investigated for hospitalization. * Resident 68 was not provided a bed-hold notice when he was discharged from the facility to the acute care hospital on 2/22/26. This failure resulted in the resident being upset having to switch his room once readmitted to the facility. Findings: Review of the facility's P&P titled Bed Hold Notice Upon Transfer dated 12/19/22, showed before a resident is transferred to the hospital, the facility will provide to the resident or the responsible party written information about the duration of the bed-hold policy and the reserve bed payment, if any. Medical record review for Resident 68 was initiated on 2/25/26. Resident 68 was initially admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 68's Bed Hold Notification Informed Consent form dated 2/16/26, showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, and facility P&P review, the facility failed to ensure the PASARR recommendations were followed up and incorporated into the resident care for one of three final sampled residents (Resident 3) reviewed for PASARR. * Resident 3's PASARR - level II determination recommendations were not followed up and incorporated into the resident's care. This failure had the potential for Resident 3 not receiving the adequate care that was recommended by PASARR level II determination and evaluation report assessed by an appropriate state-designated authority.Findings: Review of the facility P&P titled Resident Assessment-Coordination with PASARR Program dated 12/19/22, showed recommendations such as any specialized services, from a PASARR level II determination and PASARR evaluation report will be incorporated into the resident's assessment, care planning, and transitions of care. Review of the facility's P&P titled Comprehensive Care Plans dated 12/19/22, showed the comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to develop a care plan for two of 32 final sampled residents (Residents 7 and 90). * The facility failed to develop a care plan to address Resident 7's preference to lower his head of the bed during GT feeding. Additionally, there was no care plan developed to address Resident 7's use of hearing devices. * The facility failed to develop a care plan to address Resident 90's weight loss of 11.5% in one month. These failures had the potential for the resident's needs not being communicated to the IDT and placed the resident at risk of not being provided appropriate, consistent, and individualized care. Findings: Review of the facility's P&P titled Comprehensive Care Plans revised 12/19/22, showed the care planning process will include an assessment of the resident's strength's and needs, and will incorporate the resident's personal preferences. The care plan will describe any services that would otherwise be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the quality care and services were provided for one of three final sampled residents (Resident 174) reviewed for accidents. * The facility failed to ensure Resident 174 was accurately assessed for the neurological evaluations after a fall incident on 2/9/26. The facility documented the same vitals signs from the previous neurological evaluations. In addition, the facility failed to ensure Resident 174's blood pressure readings for the sitting, lying, and standing positions were obtained, as per the care plan intervention for Resident 174's fall. These failures had the potential for Resident 174 to not receive the necessary care and services to maintain the resident's highest physical well-being.Findings: Review of the facility's P&P titled Fall Prevention Program revised 12/28/23, showed when any resident experiences a fall, the facility will:- assess the resident.- complete a post-fall assessment.- complete an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of one final sampled resident (Resident 7) investigated for hearing received proper assistance with devices to maintain hearing abilities. * Resident 7 had no physician's order for hearing aid use, and the facility did not charge or assist him with his devices. This failure resulted for the resident having difficulty communicating with others. Findings: Medical record review for Resident 7 was initiated on 2/25/26. Resident 7 was readmitted to the facility on [DATE]. Review of Resident 7's Resident's Clothing and Possessions form dated 10/14/25, showed the resident's left and right hearing aids and charger were brought to the facility. Review of Resident 7's N Adv - Clinical admission - V 29 assessment dated [DATE], showed the resident had right and left hearing aids, which were worn on admission. Review of Resident 7's Activity Assessment - V4 dated 1/9/26, showed the resident used hearing aids in both ears. On 2/25/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the necessary care and services were provided to prevent the development of new pressure ulcers (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) for one of four final sampled residents (Resident 9) reviewed for pressure ulcers. * The facility failed to ensure the LAL (Low Air Loss) mattress setting was consistent with Resident 9's weight. Resident 9's current weight was 102 lbs., whereas the LAL mattress setting was set at 150 lbs. This failure posed the risk for Resident 9 to not benefit from the therapy provided by the LAL mattress.Findings: Review of the manual titled DynaRest Airfloat 100 Air Mattress with Pump (undated), showed the DynaRest AirFloat 100 Air Mattress is designed for bed sore and wound care therapy treatment and prevention, which may occur during an extended hospital stay…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the physician's order was followed for one of three final sampled residents (Resident 107) reviewed for urinary catheter/UTI. * Resident 107 had an indwelling urinary catheter. The facility failed to conduct the voiding trial as per the physician's order for Resident 107. This failure had the potential for the resident to develop indwelling urinary catheter related infection and/or complications.Findings: On 2/25/26 at 0848 hours, an observation and concurrent interview was conducted with Resident 107. Resident 107 had an indwelling urinary catheter draining yellow colored urine. Resident 107 stated he had the indwelling urinary catheter because he was unable to urinate. Medical record review for Resident 107 was initiated on 2/25/26. Resident 107 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 107's Order Summary Report showed the following physician's orders:- dated 1/20/26, for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate care and services for the use of a GT for one of four final sampled residents (Resident 7) and one nonsampled resident (Resident 69) reviewed for tube feedings. * The facility failed to ensure LVN 6 checked for gastric residual prior to flushing the GT. Additionally, LVN 6 failed to administered Resident 69's medications via the GT by gravity. * Resident 7's physician was not notified of the resident's preference to lower their head during GT feed infusion. In addition, the resident's medical record failed to show the facility discussed the risks of lowering their head of bed during tube feeding. These failures posed the risk of Residents 7 and 69 to experience gastric complications and/or discomfort.Findings: Review of the facility's P&P titled Appropriate Use of Feeding Tubes revised 12/19/22, showed a resident who is fed by enteral means receives the appropriate treatment and services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure proper IV care was provided for one of one final sampled resident (Resident 66) receiving an IV fluids. * Resident 66's IV Sodium Chloride 0.45 % (is a sterile, medical-grade mixture of salt and water used primarily as an intravenous (IV) fluid. It is used to hydrate the body, replace fluid loss and electrolytes) bag, IV tubing, and IV site was not labeled and dated. This failure had the potential to place Resident 66 at risk of infection and IV therapy complications.Findings: Review of the facility P&P titled Intravenous Therapy dated 12/19/22, showed the facility will adhere to accepted standards of practice regarding infusion practices. All IV tubing is to be labeled with date, time and initials. IV sites are changed every seventy-two hours unless otherwise ordered by the physician . On 2/25/26 at 0825 hours, Resident 66 was observed lying in bed. A bag of 0.45 % Sodium Chloride solution was noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary respiratory care services for one of 32 final sampled residents (Resident 187) and two nonsampled residents (Residents 49 and 54) reviewed for respiratory care. * The facility failed to ensure Resident 187's nasal cannula, nebulizer mask and tubing were stored in a sanitary condition when not in use. *The facility failed to ensure Resident 49's CPAP machine was cleaned and maintained per manufacturers recommendation for cleaning and maintenance. * The facility failed to ensure Resident 54 was not left unattended during administration of albuterol treatment (bronchodilator medication). These failures had the potential to affect the respiratory health and well-being of the residents in the facility.Findings: 1. On 2/25/26 at 0928 hours, during the initial tour of the facility, an observation was conducted in Resident 187's bedroom. Resident 187 was working with staff. The oxygen machine was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide adequate and appropriate pain management for one of one final sampled resident (Resident 68) investigated for pain. * The facility failed to provide Tramadol (a controlled opioid pain medication) as ordered by the physician for Resident 68. This failure resulted in the resident experiencing pain due to PRN controlled pain medication not being administered. Findings: Review of the facility's P&P titled Pain Management dated 12/19/22, showed the facility must ensure pain management is provided to residents. On 2/25/26 at 1119 hours, an interview was conducted with Resident 68. Resident 68 stated he was readmitted the prior on 2/24/26 at around 1830 hours. Resident 68 stated he took Tramadol for pain, but it was still being ordered from the pharmacy. Resident 68 stated the facility was giving him acetaminophen (a medication for mild pain) for now, which helped the pain a little bit. Resident 68 stated if the Tramadol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the dialysis care and services were provided for one of three final sampled residents (Resident 174) reviewed for dialysis care. * The facility failed to ensure Resident 174's Hemodialysis Communication Records contained accurate documentation for the monitoring of Resident 174's hemodialysis access. * The facility failed to ensure Dialysis Center A was informed of Resident 174's change of condition for an unwitnessed fall on 2/9/26. * The facility failed to ensure the physician was informed of the dialysis center recommendation to hold Resident 174's hypertension medications on the days Resident 174 had hemodialysis treatments and failed to hold the blood pressure medications on the days Resident 174 had the hemodialysis treatments. * The facility failed to ensure Resident 174 was assessed and monitored following the placement of a new hemodialysis access in the right arm. These failures had the potential to delay…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services. * The facility failed to ensure eight lidocaine 4% patches were disposed of and destructed properly in one of two medication rooms (Medication room [ROOM NUMBER]). * The facility failed to ensure the narcotic sheets had the nurses' initials and signatures for one of five medication carts (Medication Cart A). * Resident 68's alprazolam (an anxiety medication) was not administered as ordered by the physician. * LVN 7 failed to check the CNA's documentation for Resident 200 who had loose bowel movement prior to administering a stool softener to the resident. These failures had the potential for the medications to be administered in error and opportunities for drug diversion or drug misuse.Findings: Review of the facility's P&P titled Destruction of Unused Drug revised 3/3/23, showed drugs will be destroyed in a manner that renders the drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 6.67%. Two of five licensed nurses (LVNs 5 and 6) were found to have made errors during the medication administration observation. * LVN 5 failed to administer the complete dose of Resident 46's medication when significant residual of the medication was observed in the medication cup after LVN 5 administered the vitamin B12 (supplement) via GT to Resident 46. * LVN 6 failed to administered the correct medication as ordered by the physician for Resident 69. LVN 6 administered the senna-plus (stimulant laxative with stool softener) medication instead of the sennosides (laxative) as per the physician's order. These failures had the potential to negatively affect the residents' health conditions and posed the risk for possible complications or delay in interventions. Findings: Review of the facility's P&P titled Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to provide the necessary pharmacy services for three of 32 final sampled residents (Residents 13, 22, and 35) and two of five medication carts (Medication Carts A and E) to ensure proper storage and labeling of the medications. * The facility failed to ensure the orally administered medications were stored separate from the externally used medications for one of five Medication Carts (Medication Cart A) inspected. * The facility failed to ensure the orally administered medications were stored separate from the externally used medications for one of five Medication Carts (Medication Cart E) inspected. The suppository Bisacodyl (stimulant laxative) was stored with the oral loperamide (antidiarrheal) and Cepacol oral lozenges. * The facility failed to ensure Resident 13's discontinued lorazepam (antianxiety, controlled medication) was removed from one of five Medication Carts (Medication Cart E) inspected. * The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and P&P review, the facility failed to ensure one of 16 kitchen staff members (Dietary Aide 2) had the appropriate skill set necessary to safely perform automatic dishwashing. * Dietary Aide 2 was not competent in demonstrating the automatic dishwashing process. This failure had the potential for resident dishes not to be washed correctly which could lead to sanitation concerns.Findings: Review of the facility's P&P titled Dishwasher Temperature revised 12/19/2022, showed the following:1. All items cleaned in the dishwasher will be washed in water that is sufficient to sanitize any and all items.2. Manufacturer's instructions shall be followed for machine washing and sanitizing.3. Chemical solutions shall be maintained at the correct concentration, based on periodic testing, at least once per shift, and the effective contact time according to manufacturer's guidelines. Results of concentration checks shall be recorded.4. Water temperatures shall be measured and recorded at every shift and\or after the dishwasher has been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility documents review, the facility failed to ensure one of one final sampled residents (Resident 200) reviewed for food accommodations and one nonsampled resident (Resident 164) received food that accommodated the residents' preferences. * Resident 200 did not consistently receive his fruit cup with meals. * Resident 164 was not served the alternative entree for the broccoli. These failures posed the risk of the residents not enjoying their meals and their food preferences not being honored. Findings: 1. Review of the facility's P&P titled Standardized Menus revised 12/19/22, showed the facility shall provide nourishing, palatable meals to meet the nutritional needs of the residents based on the recommended daily Allowances of the Food and Nutrition Board of the National Research Council. Menus will be planned to meet basic nutritional needs by providing meals based on individual nutritional assessment and the individualized plan of care. Alternative menus will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility P&P review, the facility failed to ensure perishable food brought to the facility from outside sources for resident consumption was allowed to be stored and heated. * The facility failed to ensure the residents were able to store food brought from outside sources in the facility. This failure posed the potential for poor food intake which could lead to weight loss in the 161 residents who consumed an oral diet. Findings: Review of the facility's P&P titled Outside Food Brought in by Family or Visitors revised 1/25/24, showed all food items that are already prepared by the family or visitor must be approved per Nursing to ensure it is in accordance with the diet order and eaten within two hours of receiving and all remaining food must be discarded. Review of the facility's document titled Diet County by Modification/Portion dated 2/26/26, showed 161 residents who resided in the facility consumed an oral diet. On 2/26/26 at 1000 hours, an interview was conducted with the ADON. When asked how perishable food brought to the facility from outside sources…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records were complete and accurate medical records for three of 32 final sampled residents (Residents 7, 68, and 198). * Resident 7's admission Social Service Assessment failed to show the resident had hearing devices. * Resident 68's pain monitoring for each shift failed to show the resident's highest level of pain for the shift.* Resident 198's skilled evaluation notes showed the resident was on room air, when the MAR showed the resident was on oxygen. In addition, the resident's MAR had multiple blank entries. These failures resulted in inaccurate and incomplete medical records, and the potential for inaccurate information being communicated to the residents' IDT. Findings: Review pf the facility's P&P titled Documentation in Medical Record dated 121/9/22, showed each resident's medical record will contain a representation of the experiences of the resident and will include enough information to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility document review, the facility failed to implement the QAPI plan and the past Recertification Survey POC for F554, F578, F583, F693, F755, F761, F803, F812, F880, and F881. * The facility failed to ensure audits and/or observations for F578 and F803 were completed. Additionally, the facility failed to show the audits and observation findings for F554, F578, F583, F693, F755, F761, F803, F812, F880, and F881 were presented to the QA Committee for review, and continued monitoring. This failure had the potential for ongoing non-compliance and complete data being reviewed by the QAPI committee. Findings: Review of the facility's 2024 Recertification Survey POC accepted by the department on 12/11/24, included the following:- for F578, the POC showed the Medical Records staff will audit completion of the POLST and availability of the Advanced Directive in resident medical records withing 72 hours of admission. Findings will be reported to the SSD for further action;- for F803, the DSS, RD or trained dietary staff will conduct kitchen rounds five days a week…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to monitor and address the use of the antibiotics for one final sampled resident (Resident 22) and two nonsampled residents (Resident 18 and 95) reviewed for antibiotic stewardship. * The facility failed to ensure the infection screening evaluation was conducted when Resident 18 was prescribed an antibiotic for urinary tract infection. * The facility failed to ensure the infection screening evaluation was conducted when Resident 22 received an antibiotic for upper respiratory infection. * The facility failed to monitor and address the use of the antibiotics on admission when the resident's condition did not meet the McGeer's criteria (a set of specific definitions to identify true infections in long term nursing facilities) for Resident 95. These failures had the potential for the antibiotics to be used when it was not indicated and the development of antibiotic-resistant bacteria.Findings: Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to offer and provide education for the influenza and pneumococcal immunizations for two of six final sampled residents (Residents 66 and 195) reviewed for the immunizations. * The facility failed to ensure Resident 66 was offered the influenza and pneumococcal vaccinations. * The facility failed to ensure Resident 195's consent for the pneumococcal vaccination specified the type of pneumococcal vaccine. These failures had the potential for the residents and/or their representatives not being informed of the influenza and pneumococcal vaccines, and the benefits and risks of the vaccines to make an informed decision. In addition, these failures had the potential for the residents to not be aware of the exact type of pneumococcal vaccine being offered by the facility.Findings: Review of the facility's P&P titled Influenza Vaccination dated 12/19/22, showed the facility to minimize the risk of acquiring,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the residents were assessed for seasonal COVID-19 vaccination status or offered the COVID-19 vaccine for one of six final sampled residents (Resident 66) reviewed for the COVID-19 vaccination. * The facility failed to determine or offer the COVID-19 vaccine to Resident 66. This failure put the resident at risk for increased risk of infection and transmission of COVID-19. Findings: Review of the facility's P&P titled COVID-19 Vaccination dated12/19/22, showed it was the policy of the facility to minimize the risk of acquiring, transmitting or experiencing complications from COVID-19 by educating and offering our residents and staff the COVID-19 vaccine. Medical record review for Resident 66 was initiated on 2/25/26. Resident 66 was admitted to the facility on [DATE]. Review of Resident 66's H&P examination dated 9/5/25, showed Resident 66 had the capacity to understand. Review of Resident 66's CAIR report (undated)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' call system was working properly and call buttons were place within the residents' reach for three of 32 sampled residents (Residents 196, 199, and 201). * The facility failed to ensure when Resident 196 would use her call light, the call light was audible and would light up outside Resident 196's room and at the nurses' station panel. * The facility failed to ensure Resident 199's call light button was placed within Resident 199's reach. * The facility failed to ensure Resident 201's call light was working and the silver bell provided to call assistance was placed within Resident 201's reach. These failures posed the risk for the delay in response when the residents would summon the staff for assistance.Findings: 1. On 2/25/26 at 0825 hours, a concurrent observation and interview was conducted with Resident 196. Resident 196 stated she had to wait over 15 minutes this past weekend for the staff to respond to her call light.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility staff was trained on how to document the bowel movements for one of 32 final sampled resident (Resident 200). * The facility failed to ensure CNA 6 knew when to report and how to correctly document the bowel movements in the electronic health record. This failure had the potential for the delay in treatment and/or the resident not to receive the appropriate care. Findings: On 3/3/26 at 830 hours, an interview was conducted with Resident 200. Resident 200 verbalized he had a total of four loose stools on 3/2/26. Resident 200 stated the poop ran through me like sift. Per Resident 200 he was wearing diapers. On 3/3/26 at 0847 hours, an interview was conducted with CNA 6. When asked about Resident 200's bowel movements, CNA 6 stated she received report from the previous shift Resident 200 had two loose stools. Per CNA 6 she was to monitor Resident 200's bowel movements. Medical record review for Resident 200 was initiated on 3/3/26.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, closed medical record review and facility P&P review, the facility failed to ensure two of 12 sampled residents (Residents 1 and 2) were free from the unnecessary drugs. * Resident 1 was administered Ativan (antianxiety medication) as needed for inability to relax. The non-pharmacological interventions showed documentation of NA. * Resident 1's Informed Consent form for Cymbalta (antidepressant medication) was not obtained prior to medication administration. * Resident 2 was administered Tramadol (narcotic pain medication) as needed for moderate pain. There was no documentation to show the non-pharmacological interventions were implemented. These failures had the potential for the residents to receive unnecessary drugs with significant side effects.Findings: Review of facility's P&P titled Use of Psychotropic Medication use revised 3/2025 showed it is the intent of this policy to ensure that residents only receive psychotropic medications when other non-pharmacological…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to provide the necessary treatment and services to maintain the highest practicable well-being for one of five sampled residents (Resident 3). * The facility failed to ensure Resident 3's change in condition of aggressive behavior was monitored every shift for 72 hours. In addition, the facility failed to ensure Resident 3's plan of care was revised to address Resident 3's recent behavioral episode. This failure had the potential to negatively affect Resident 3's health and well-being and the potential risk of not providing Resident 3 with appropriate and individualized care.Findings: Review of the facility's P&P titled Care Plan Revisions Upon Status Change revised 12/19/22, showed the comprehensive care plan will be reviewed and revised as necessary, when a resident experiences a status change. The care plan will be updated with the new or modified interventions. Closed medical record review for Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, closed medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services for one of five sampled resident (Resident 3). * The facility failed to ensure Resident 3's antianxiety medication was available for administration as ordered by the physician. In addition, the facility failed to ensure the May and June 2025 narcotic count sheets for Resident 3's clonazepam medication were available and kept in the resident's medical record. This failure had the potential to negatively impact the resident's health conditions and psychosocial well-being.Findings: Review of the facility's P&P titled Ordering and Receiving Controlled Medications revised 01/2025 showed Schedule II controlled medications prescribed for a specific resident are delivered to the facility only if a valid prescription has been received by the pharmacy prior to dispending. In an emergency situation, the provider pharmacy can accept a telephone order. A follow-up valid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to provide services to attain or maintain the highest practicable well-being for one of four sampled residents (Resident 1). * The facility failed to ensure the results of Resident 1's CBC (Complete Blood Count), BMP (Basic Metabolic Panel), and urinalysis test were promptly reported to Resident 1's physician. This failure had the potential for the resident not to receive the necessary care and services to maintain their highest physical well-being and potentially delaying necessary care and treatment. Findings: Review or the facility's P&P titled Laboratory Services and Reporting reviewed/revised 12/19/22, showed the facility must provide or obtain laboratory services when ordered by a physician, physician assistant, nurse practitioner, or clinical nurse specialist in accordance with state law. The policy explanation and compliance guidelines section showed the facility is responsible for the timeliness of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure a care plan was developed to address an incident between Janitor 1 and one of six sampled residents (Resident 6). The Maintenance Director and Janitor 1 failed to notify the charge nurse and the DON timely when Resident 6 had a verbal outburst towards Janitor 1 when she was asked to leave the laundry room for safety reasons. This failure placed the resident at risk for not having individualized interventions to address the resident's behavior. Findings: On 8/8/25 at 0913 hours, during the initial tour of the facility, an interview was conducted with Resident 6. Resident 6 stated Janitor 1 has been stalking her. Resident 6 stated she went down to the laundry room about three months ago because she ran out of clothes. Once in the laundry room, Janitor 1 told Resident 6 to leave, and she could not be down there. Resident 6 then stated Janitor 1 followed her to her room and she told him to leave her alone. Resident 6 stated the stalking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the rehabilitation services were provided for one of four sampled residents (Resident 1). * The facility failed to ensure Resident 1 received the PT and OT services for the planned duration and frequency as documented in the initial PT and OT evaluation. This failure had the potential for Resident 1 to decline in the resident's range of motion and mobility. Findings: Review of the facility's P&P titled Purpose and Objectives of Inpatient Rehabilitation Services revised 12/2022 showed it is the objective of the rehabilitation department to provide comprehensive and integrated therapy services to restore patients to their highest level of function. The therapists will develop an individualized plan of care upon evaluation and continuous assessment during treatment plan. Review of the facility's P&P titled Physician Orders for Rehab Services revised 12/2022 showed the evaluating therapist must establish the therapy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 19 sampled residents (Resident 7) was provided rehabilitative services as ordered by the physician. * Resident 7 was not evaluated and treated by the ST four times a week as ordered. This failure had the potential for Resident 7 to aspirate food and fluid into the lungs, which could result in pneumonia. Findings: Review of the facility's P&P titled Specialized Rehabilitation Services revised 12/2022 showed the facility shall provide specialized rehabilitative services, if required by the resident's comprehensive assessment and care plan, to assist them to attain, maintain or restore their highest practicable level of physical, mental, functional, and psychosocial well-being. Review of the facility's P&P titled Physician Orders for Rehab Services revised 12/2022 showed all the orders should be addressed within 72 hours of the receipt by the rehabilitationdepartment staff. Medical record review for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-11 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure 19 of 20 final sampled residents (Residents 1, 13, 16, 22, 26, 29, 71, 72, 83, 84, 95, 97, 100, 101, 111, 116, 728, 928, and 931) reviewed for side rail use remained free from the accident hazards associated with the use of elevated side rails. * The facility failed to ensure the accurate and complete assessments and evaluations for the side rails use for Residents 1, 13, 16, 26, 71, 83, 84, 95, 97, 100, 101, 116, 928, and 931. * The facility failed to attempt the alternatives prior to installation of the bed rails for Residents 1, 13, 16, 22, 26, 65, 71, 84, 95, 97, 111, 116, 928, and 931. * The facility failed to obtain the informed consent for the side rails prior to the installation of the grab bars for Residents 83, 101, and 928. * The facility failed to ensure the size of the side rails whether 1/4 or 1/2 side rails were not added after the informed consent for grab bars were obtained from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the food safety and sanitation guidelines were followed when: * A bin with multiple pan lids were stored with food crumbs and dirt. * Two blenders, five pink and two brown meal trays were stored wet. * A cutting board with blue colored handle did not have cleanable surface. * A cart with full of dessert in multiple small bowl were unlabeled. * The appropriate hair restraint was not worn by a dietary staff. * The condiments were not stored in sanitary condition. These failures had the potential to result in foodborne illnesses for 134 of 140 residents receiving kitchen services. Findings: 1. According to FDA Food Code 2022, 4-601.11, Equipment, Food-Contact Surfaces, Nonfood Contact Surfaces, and Utensils, the equipment food-contact surfaces and utensils shall be clean to sight and touch, the food-contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations; and the nonfood-contact surface of equipment shall be kept free of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement their infection control surveillance program in accordance with the facility's P&P and failed to maintain the infection practices to help prevent the development and transmission of diseases and infection. * The facility failed to maintain an accurate infection surveillance program for June, July, August, and September 2024. * Resident 47's urinal was found to be hanging by the trash bin. * LVN 3 wore two pairs of gloves and failed to perform hand hygiene when the top pair of gloves was removed prior to the administration of G-tube medication for Resident 72. * LVN 3 failed to sanitize the stethoscope and blood pressure machine with cuff after using for Resident 931. * LVN 1 failed to perform hand hygiene after removing gloves during medication administration observation for Resident 829 * LVN 4 failed to perform hand hygiene after removing gloves during medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-11 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to show documented evidence Zone 1 (area of entrapment) measurement was completed for 18 of 20 final sampled residents (Residents 1, 13, 16, 22, 26, 29, 71, 72, 83, 84, 95, 100, 101, 111, 116, 728, 928, and 931) reviewed for side rail use. Also, the facility failed to conduct the monthly entrapment measurements as per the residents' care plans. These failures posed the risk of not ensuring all areas of possible entrapment to be identified. Findings: According to FDA.gov, Zone 1, is one of the seven areas for risk of resident entrapment on beds with bed rails. Zone 1 is identified as the open space within the perimeter of a bed rail. 1. On 10/09/24 at 1237 hours, concurrent observation and interview was conducted with CNA 13. CNA 13 verified Resident 1 had the bilateral 1/4 (quarter) bed rails elevated. On 10/9/24 medical record review for Resident 1 was initiated. Resident 1 was readmitted to the facility on [DATE]. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to assess two nonsampled residents (Residents 113 and 980) for their self-administration of the medications. This failure had the potential to negatively impact the residents' physiological well-being and could administer the medications inaccurately. Findings: Review of the facility's P&P titled Resident Self -Administration of Medication revised 12/19/22, showed the residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. The IDT teams should at a minimum consider the following: - The resident's physical capacity to : swallow without difficulty, open medication bottles, administer injections; - The resident's cognitive status, including their ability to correctly name their medication and know what conditions they are taken for; - The resident's capability to follow direction and tell time to know…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide reasonable accommodations to meet the needs for four of 28 final sampled residents (Residents 1, 16, 22, and 97) and one nonsampled resident (Resident 128). * The facility failed to ensure Resident 16's request for an extension cord for the resident's phone was followed up. * The facility failed to ensure the call light was within reach and accessible for Resident 128. * The facility failed to ensure the call light and bed remote control were within the Resident 97's reach. * The facility failed to ensure the call light was within reach for Residents 1 and 22. These failures had the potential to negatively impact the resident's psychosocial well-being or result in a delay to receive care. 1. On 10/8/24 at 0910 hours, during the initial tour of the facility, Resident 16 was observed awake and lying in bed. Resident 16's landline phone was observed on the bedside table. Resident 16 stated when the staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure a copy of the advanced directive was obtained for one of 15 final sampled residents (Residents 83) reviewed for advanced directives. This failure had the potential for the resident's decisions regarding his health care and treatments to not be honored. Findings: Review of the facility's P&P titled Resident's Rights Regarding Treatment and Advance Directives revised 12/19/22, showed the following: - On admission, the facility will determine if the resident has executed an advance directive, and if not, determine whether the resident, if cognitively able to, would like to formulate an advance directive. - Upon admission, should the resident have an advance directive, copies will be made and placed on the chart as well as communicated to the staff. Medical record review for Resident 83 was initiated on 10/8/24. Resident 83 was admitted to the facility on [DATE]. Review of Resident 83's MDS dated [DATE], showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure the residents' physician was notified when the residents refused laboratory collection of blood for two of five final sampled residents (Residents 16 and 95) reviewed for unnecessary medication. This failure had the potential for Residents 16 and 95 not to receive appropriate treatment and could negatively affect residents' well-being. Findings: 1. Medical record review for Resident 95 was initiated on 10/8/24. Resident 95 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 95's Physician Order Summary showed an order dated 7/26/24, for potassium chloride (potassium supplement) oral tablet extended release 10 meq two tablets by mouth in the evening for hypokalemia (low potassium level). Review of Resident 95's Consultant Pharmacist Medication Regimen Review from 9/1/24 to 9/16/24, showed to consider obtaining a repeat potassium level to monitor for adverse effect and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the personal privacy was maintained for three of 28 final sampled residents (Residents 26, 72, and 931) and the resident's confidential health information on a computer was not protected for one nonsampled resident (Resident 6). * LVN 4 failed to completely close Resident 26's privacy curtain while the GT medications were being administered. Resident 26's abdomen was exposed during the procedure. * LVN 3 failed to completely close Resident 72's privacy curtain while the GT medications were being administered. Resident 72's abdomen was exposed during the procedure. * LVN 6 failed to log off from the electronic medical record where Resident 6's confidential medical information could be seen on the monitor by unauthorized personnel. These failures had the potential to negatively affect the dignity of the residents and violate the residents' privacy, and had the potential for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to failed to send a copy of the notice of transfer/discharge to the representative of the Office of the State Long-Term Care Ombudsman for one of four discharged residents (Resident 125) for closed record reviewed. In addition, the facility failed to provide the notice of transfer/discharge and reasons for the transfer in writing for one of 28 final sampled residents (Resident 25). These failures posed the risk for inappropriate transfers or discharges for Residents 25 and 125 and risk of not providing the residents and their representatives with access to an advocate who could inform them of their options and rights Findings: 1. Review of the facility's P&P titled Transfer and Discharge (including AMA) revised 12/19/22, showed for Non-Emergency Transfers or Discharges, the facility should provide the transfer/discharge notice to the resident/representative and Ombudsman as indicated. Closed medical record review for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the individualized and ongoing activity program to meet the needs and interests of one of three final sampled residents (Resident 83) reviewed for activities. * The facility failed to provide the activities for Residents 83 to meet the resident's identified preference. This failure had the potential for the residents to experience feelings of social isolation. Findings: Medical record review for Resident 83 was initiated on 10/8/24. Resident 83 was admitted to the facility on [DATE]. Review of Resident 83's MDS dated [DATE], showed the resident's cognitive skills for daily decision making was severely impaired. Review of Resident 83's Plan of Care showed a care plan problem (undated) addressing Resident 83's risk for isolation. The care plan problem addressed the potential for social isolation due to disease and condition . The goal was for Resident 83 to participate in activities of choice (one to two times weekly). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure two of four discharged residents (Residents 731 and 828) attained and maintained their highest practicable physical well being when: * The facility failed to provide documented evidence a follow-up call was made to the physician when Resident 828 felt light-headed and had an assisted fall and sustained skin tear on the right lower leg. In addtion, the facility failed to ensure the treatment order obtained from the physician was consistent with Resident 828's injury status post fall. * The facility failed to ensure Resident 731's urine sample was collected in a timely manner and failed to ensure Resident 731's urinalysis result was promptly reported to Resident 731's physician. Findings: Review of the facility's P&P titled Notification of Changes reviewed/revised 12/19/22, showed the purpose of the policy is to ensure the facility promptly informs the resident, consults the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of three final sampled residents (Resident 97) reviewed for accident hazards and in the laundry area. * The facility failed to clean and maintain the heating furnace inside the laundry closet. * The facility failed to implement the bilateral floor mats as per the physician's order and plan of care. These failures had the potential for accidents with serious injuries to occur. Findings: 1. On 10/9/24, during the laundry department inspection, an observation and concurrent interview was conducted with the Laundry Supervisor. The following was observed inside the closet in the laundry area where the heating furnace was located at: - dirty floor with a lot of lint on top of the vent tubes connected to the ceiling, - a stack of linens inside a clear plastic bag stored inside the closet, and - a black discoloration on the insulator foam located on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to provide the necessary GT care and services for two of two sampled residents (Residents 26 and 72) reviewed for GT care. * The facility failed to ensure the licensed staff assessed for residuals from Resident 26's GT prior to the administration of medication. * The facility failed to ensure the licensed staff verified the placement of Resident 72's GT prior to the administration of medication. Findings: Review of the facility's P&P titled Preparation and General Guidelines 11A7: Enteral Tube Medication Administration dated August 2014, showed the facility assures the safe and effective administration of enteral formulas and medications via enteral tubes. Selection of enteral formulas, routes and methods of administration, and the decision to administer medications via enteral tubes are based on nursing assessment of the resident's condition in consultation with the physician and dietician. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the physician's order for oxygen therapy was followed for one of two final sampled residents (Resident 95) reviewed for oxygen administration. This failure had the potential to negatively affect the resident's medical conditions. Findings: Review of the facility's P&P titled oxygen administration revised 5/20/24, showed oxygen is administered under orders of a physician, except in the case of an emergency. In such case, oxygen is administered and ordered for oxygen are obtained as soon as practicable when the situation is under control. On 10/8/24 at 1211 hours, and 10/10/24 at 0843 and 1044 hours, Resident 95 was observed lying in bed receiving oxygen at 2 liters per minute via nasal cannula. Medical record review for Resident 95 was initiated on 10/8/24. Resident 95 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 95's Physician Order Summary dated 9/9/24, showed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to attain or maintain the highest physical well-being for one of one final sampled residents (Resident 931) reviewed for dialysis care. * The facility failed to ensure the medications scheduled to be administered to Resident 931 on the days the resident had dialysis treatments had a physician's order to be held or were rescheduled. In addition, the facility failed to ensure Resident 931's fluid restriction was monitored by the nursing and dietary departments. These failures posed the risk for possible medical complications for Resident 931. Findings: Review of the facility's P&P titled Hemodialysis revised 6/5/23, showed the following: - The facility will assure that each resident receives care and services for the provision of hemodialysis and/ or peritoneal dialysis consistent with professional standards of practice. This will include ongoing assessment and oversight of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services when: * The facility failed to ensure all controlled medications were accounted for and documented. * The facility failed to ensure the licensed nurses followed the facility's process when opening and dispensing medications from the E-kit (emergency kit). These failures had the potential for drug diversion. Findings: Review of the facility's P&P titled Medication Storage in the Facility ID3: Controlled Medication Storage dated August 2014, showed medications included in the Drug Enforcement Administration (DEA) classification as controlled substances are subject to special handling, storage, disposal and recordkeeping in the facility in accordance with federal, state and other applicable laws and regulations. At each shift change, a physical inventory of all controlled medications, including the emergency supply is conducted by two licensed nurses and is documented on the controlled medication accountability record. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the Pharmacy Consultant's recommendations from the drug regimen review were followed through for one of five final sampled residents (Residents 95) reviewed for unnecessary medications. * The Pharmacy Consultant's recommendation for follow up laboratory to recheck the potassium level was not followed through for Resident 95. This failure posed the risk of the resident not receiving the necessary care and services or receiving unnecessary medications. Findings: Review of the facility's P&P tiled Medication Regimen Review dated 12/19/22, showed MRR (Medication Regimen Review) is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. The MRR includes: - The review of the medical records in order to prevent, identify, report, and resolve medication related problems medication errors or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of five final sampled residents (Resident 72) reviewed for unnecessary medications was free from the unnecessary psychotropic medications (medications affecting brain activity). * The facility failed to ensure Resident 72 was monitored for the side effects related to the use of bupropion (antidepressant), escitalopram (antidepressant), and trazodone (antidepressant) medications. In addition, the facility failed to ensure the documentation of the monitoring of side effects related to the use of psychotropic medications for Resident 72 in the MAR did not have two different meanings under the chart codes. These failures had the potential to not identify which medication caused the side effects and would negatively impact Resident 72's well-being. Findings: Review of the facility's P&P titled Use of Psychotropic Drugs reviewed 12/19/22, showed the following: - Residents are not given psychotropic drugs unless the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 13.79%. One of three licensed nurses (LVN 1) observed during the medication administration was found to have made errors. * LVN 1 failed to prepare UTI-STAT oral liquid (supplement to reduce the risk of urinary tract infections) and polyethylene glycol 3350 powder (a stool softener to relieve occasional constipation) for one nonsampled resident (Resident 829) as ordered by the physician * LVN 1 failed to assess Resident 829 about her stools or review her medical record for any loose stools prior to the administration of Colace 100 mg (stool softener), as ordered by the physician. * LVN 1 failed to administer hydrocodone-acetaminophen (narcotic pain medication) 10-325 mg to resident 829 as ordered by the physician. These failures had the potential to negatively affect the resident's health conditions. Findings: Review of the facility's P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the staff implemented the proper storage, labeling, and disposal of medications and treatment supplies in a safe and secure manner; and failed to ensure the medications were safely stored and accessed by authorized personnel only. * The facility failed to ensure medications were not left unattended. One nonsampled resident (Resident 18's) medications were left unattended on top of the medication cart and on top of her bedside table during a medication administration. * The facility failed to ensure that medications administered orally were stored separately from transdermal and ophthalmic (relating to the eye and it's diseases) medications, subcutaneous injections (SQ - an injection is given in the fatty tissue, just under the skin) were stored separately from ophthalmic medications, and medications given via inhalation were stored separately from nasal and transdermal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review, and facility P&P review, the facility failed to follow the menu when preparing food for the residents. * The facility failed to ensure [NAME] 1 followed the recipe when preparing puree roast beef and puree potatoes. * The facility failed to ensure the recipe for fruit plate was followed. Resident 131 was served with a plateful of cantaloupe slices and several pieces of grape when the resident requested for a fruit plate. These failures had the potential of not meeting the residents' nutritional needs which could lead to nutritional related health complications. Findings: 1. Review of the facility document Order Listing Report for dietary dated 10/9/24, showed 15 residents received pureed food prepared from the kitchen. Review of the facility's diet spreadsheet titled Daily Spreadsheet Menus dated 10/9/24, showed the lunch menu including rosemary pot roast, roasted yukon gold mashed potatoes, and fresh brussels sprouts for pureed diet. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, facility document, and facility P&P review, the facility failed to implement the antibiotic stewardship program. * The facility failed to ensure two nonsampled residents (Residents 73 and 110) were accurately and timely reviewed for the appropriate use of antibiotics. This failure had the potential for inappropriate use and increased risk of drug resistant organisms. Findings: According to the CDC, the antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics over a year. Studies have shown that 40-75% of antibiotics prescribed in nursing homes may be unnecessary or inappropriate. Harms from antibiotic overuse are significant for the frail and older adults receiving care in nursing homes. These harms include risk of serious diarrheal infections from Clostridium difficile, increased adverse drug events and drug interactions, and colonization and/or infection with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-11 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and facility P&P review, the facility failed to ensure two of two glucometers (Glucometers A and B) were maintained in safe operating condition. In addition, the facility failed to ensure the three residents' refrigerator (in Stations A, B, and C) frozen storage area were free of ice buildup. These failures had the potential for residents requiring blood glucose checks to have inaccurate reading; and the failure had the potential for the food stored in the freezer area were not kept at the proper temperature. Findings: 1. On 10/11/24 at 12:40 hours, an interview and concurrent inspection of Medication Cart A was conducted with LVN 2. Review of the Daily Quality Control Record log for Medication Cart A dated October 2024 showed the daily Quality Control Record testing was completed with a glucometer with the serial number K008171N5044. However, the serial number of the glucometer stored in the medication cart showed a serial number of K008229N3093. LVN 2 verified there was no other glucometer stored inside the medication cart. Further review of the log…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the highest practicable well-being for one of two sampled residents (Resident 1). * Resident 1 had the OT recommendations for the built-up utensils from January 2024 through April 2024. However, this recommendation was not addressed throughout the resident's therapy sessions. This failure had the potential to negatively affect the resident's health condition and well-being. Findings: Review of the facility's P&P titled Notification of Changes revised 12/19/22, showed the facility must inform the resident, consult with the resident's physician and/or notify the resident's family or legal representative when there is a change requiring such notification. Circumstances requiring notification include circumstances that require a need to alter treatment. Review of the facility's P&P titled Activities of Daily Living (ADL) revised 12/19/22, showed the facility will, based on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the expired foods were discarded. * The facility failed to ensure proper covering, labeling, and dating of foods in the kitchen. * The facility failed to ensure proper thawing of frozen food from the freezer. * The facility failed to ensure the sanitizing solution in dishwasher was checked before use. * The facility failed to ensure the Dietary Aide was wearing a hair net. * The facility failed to ensure the blender was cleaned and sanitized after use. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen. Findings: Review of the CMS 672 Resident Census and Conditions of Residents completed by the facility dated 4/5/22, showed 88 of 93 residents in the facility received food prepared in the kitchen. 1. Review of the facility's P&P titled Food Safety dated 12/17/21, showed the facility must store, prepare, distribute and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to accommodate the needs for one of 24 final sampled residents (Resident 232). * The facility failed to ensure Resident 232 was provided with bilateral bed grab bars to enable repositioning and bed mobility as ordered by the physician. This failure had led to Resident 232 feeling helpless, upset, and uncomfortable, which had the potential to negatively impact the resident's well-being. Findings: On 4/4/22 at 0740 hours, an observation and concurrent interview was conducted with Resident 232. Resident 232's bed was observed without any side rails or grab bars in place. Resident 232 stated he requested and signed a consent form for bilateral bed grab bars to be installed for safety and repositioning. Resident 232 stated he signed the consent form during the admission and added the bilateral bed grab bars were still not currently installed. Resident 232 stated he felt very frustrated with the situation. Medical record review for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to inform and provide the written information regarding the rights to formulate the advance directives for two of 20 final sampled residents (Residents 62 and 75). This had the potential for the facility to provide treatment and services against the residents' wishes. Findings: Review of the facility's P&P titled Advanced Directives and Advance Care Planning revised 4/14/20 showed the residents have the right to self-determination regarding their medical care. This includes the right of an individual to direct his or her own medical treatment, including the right to execute or refuse to execute an advance directive. 1. Review of Resident 62's medical record was initiated on 4/7/22. Resident 62 was admitted to the facility on [DATE]. Review of Resident 62's MDS dated [DATE], showed Resident 62 was cognitively intact. Review of Resident 62's Physician Orders for Life Sustaining Treatment (POLST) dated 2/26/22, showed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to implement the plan of care to reflect the individual care needs for one of 24 final sampled residents (Resident 580). * Resident 580's plan of care included the use of floor mats by Resident 580's bedside due to frequent falls; however, the facility failed to implement a fall intervention to address Resident 580 as care planned. This failure posed the risk of not providing the appropriate, consistent, and individualized care to the resident. Findings: Medical record review for Resident 580 was initiated on 4/4/22. Resident 580 was admitted to the facility on [DATE]. Review of the MDS dated [DATE], showed Resident 580 was cognitively impaired and needed extensive assistance from a staff for his ADL care. Resident 580 had balance problems and needed assistance during transfers. Review of Resident 580's Progress notes dated 3/27/22, showed Resident 580 was found on the floor on the right side of his bed laying down. Resident 580…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the supervision during meals for one of 20 final sampled residents (Resident 3) to prevent him from choking. * The facility failed to ensure Resident 3 was provided 1:1 close supervision during meals as ordered by the physician. This failure had the potential for the resident to aspirate food particles and a potential delay in staff intervention. Findings: 1. Medical record review for Resident 3 was initiated on 4/5/22. Resident 3 was readmitted to the facility on [DATE]. Review of Resident 3's Order Summary Report dated 4/7/22, showed a physician's order dated 3/31/22, to provide a regular diet, puree texture (a texture-modified diet used for residents with difficulty eating solid foods), and honey/moderately (thickened to a honey-like consistency) consistency for oral gratification at breakfast, lunch and dinner with 1:1 feeding due to risk for aspiration. Review of Resident 3's Speech Therapy LP Evaluation and Plan of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for one of 20 final sampled residents (Resident 73) who was on oxygen therapy. * The facility failed to follow the physician's order for Resident 73's oxygen therapy. This failure posed the risk for the resident to develop complications related to oxygen use. Findings: Review of the facility's P&P titled Administration of Medications revised 7/14/21, showed all medications are administered per the physician's order. Medical record review for Resident 73 was initiated on 4/4/22. Resident 73 was admitted to the facility on [DATE]. Review of Resident 73's MDS dated [DATE], showed the Resident 73 was cognitively intact. Review of Resident 73's Order Summary Report dated 4/6/22, showed a physician's ordered dated 3/1/22, for continuous oxygen at 2 lpm via nasal cannula (a small flexible tubes in each nostril used to administer oxygen). Review of Resident 73's Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure the medications and biologicals were properly stored and secured. * Medication Cart 1 was left unlocked and unsecured in the hallway. This failure had to the,potential for unauthorized personnel, residents, and/or visitors having access to the medications. * Two liquid medication bottles which had medication residues on the outside were found to bestored with other clean liquid medication bottles. This had the potential for medication contamination. *IV Cart 1 had a dollar bill stored with the IV supplies. In addition, the expired IV supply and sterile products were found to be outside of the original sterile packaging were observed stored in IV Cart 1. This posed the risk for the residents to be potentially exposed to the expired and contaminated medical supplies. Findings: 1. Review of a facility policy titled Storage and Expiration Dating of Medications, Biologicals revised [DATE], showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the safe and sanitary storage of food brought from home for one nonsampled resident (Resident 231). This failure had the potential for the resident to be exposed to food borne illnesses. Findings: According to the facility's P&P titled Food from Outside Sources revised 11/18/21, showed all perishable foods should be refrigerated within two hours of receipt. Perishable foods that have been at room temperature and not consumed within four hours should be discarded. On 4/4/22 at 1031 hours, an observation and concurrent interview was conducted with Resident 231. Resident 231 was observed with two containers with food at the bedside. One container had white rice and another container had fish with curry. Both containers were undated and unlabeled. Resident 231 stated her daughter brought the food to the facility the night before. On 4/4/22 at 1036 hours, an interview was conducted with LVN 4. LVN 4 verified Resident 231 had containers with food at bedside unlabeled and undated. LVN 4 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the infection control practices were maintained in the facility's laundry room area. * Laundry Staff 1 was observed eating next to a pile of clean linen. * Trash were observed under the table used for clean linen. These failures had the potential for the contamination of linen used by medically vulnerable residents in the facility. Findings: 0n 4/7/22 1500 hours, during an observation of the laundry area with Laundry Staff 1, the following was observed: 1. Laundry Staff 1 was observed sitting on the table used for folding clean linen. Laundry Staff 1 was eating and drinking juice next to a pile of clean linen. When asked if food should be eaten next to clean linen, Laundry Staff 1 stated food should be eaten in the staff breakroom to prevent possible cross contamination of the clean linens. 2. Trash was observed under table used for folding clean linen. When asked about the trash under the table, Laundry staff 1 stated the trash can was moved and he did not want to get up and throw away trash. Laundry staff 1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-03-04 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure an accurate MDS assessment was completed for two of 32 final sampled residents (Residents 198 and 200). * Resident 198's MDS assessment was not coded accurately to show she was administered oxygen while at the facility. * Res 200's MDS assessment was not coded accurately to show the resident's use of a hearing device.These failures posed the risk for the residents to not have an individualized plan of care based on the residents' specific needs. Findings: 1. Medical record review for Resident 198 was initiated on 2/25/26. Resident 198 was admitted to the facility on [DATE]. Review of Resident 198's MAR for February 2026 showed the resident was administered continuous oxygen from 2/8/26 through 2/14/16. Review of Resident 198's MDS assessment dated [DATE], failed to show the resident received oxygen therapy for the past seven days. On 3/3/26 at 0848 hours, an interview and concurrent medical record review for Resident 198 was conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-03-04 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and facility assessment review, the facility failed to ensure the Facility Assessment was complete. * The facility failed to ensure the Facility Assessment included the contracts specifying resources that would assist the facility in case of emergencies, resources needed to care for the residents competently during operations (including nights and weekends), input received from the residents, resident representatives, and family members, a plan to maximize recruitment and retention of the direct care staff and inform contingency planning for events that do not require activation of the facility's emergency plan. This failure posed the risk of the facility not having all needed planned resources in place to care for its residents.Findings: According to the CMS QSO-24-13-NH dated 6/18/24, with an implementation date of 8/8/24, CMS had issued a revised guidance for long-term care facility assessment requirement. The Facility Assessment should address and included the active involvement of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-01-23 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure the medical record was safeguarded to protect the confidential health information for one of 12 sampled residents (Resident 4). * Resident 4's Care Log binder containing personal health information was not secured. This failure had the potential for the resident's personal and health information to be accessed from the unauthorized users.Findings: Review of facility's P&P titled Confidentiality of Personal and Medical Records dated 12/2022 showed keep confidential is defined as safeguarding the content of information including written documentation, video, audio or other computer stored information from unauthorized disclosure without the consent of the individual and/or the individual's surrogate or representative. Medical record review for Resident 4's was initiated on 1/9/26. Resident 4 was admitted to the facility on [DATE]. Review of Resident 4's H&P examination dated 7/19/25, showed the resident had no capacity to make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-01-23 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review and facility P&P review, the facility failed to ensure one of 13 sampled residents (Resident 1) was assessed in a timely manner. * The facility failed to reassess Resident 1's occipital (back of head) when it was deemed unable to visualize upon admission due to matted hair until 3/27/24 (16 days later). This failure had the potential to negatively impact the resident.Findings: Review of the facility's P&P titled admission of a Resident revised 3/2025 showed to be completed on admission: (1) licensed nursing assessment (2) developing a plan of care. Closed medical record review for Resident 1 was initiated on 12/23/25. Resident 1 was admitted to the facility on [DATE], and discharged on 3/27/24. Review of Resident 1's Nurses Progress Notes dated 3/12/24, showed a late entry note stating hair matted to occipital area not able to have visual of scalp. Review of Resident 1's Nurses Progress Notes dated 3/27/24, showed at 1015 hours, Family Member 1 was working on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-01-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent the development or worsening of pressure injuries (localized damage to skin and underlying tissue, usually over bony prominences) for one of 12 sampled residents (Resident 11). * The facility failed to ensure Resident 11's low air loss mattress setting was properly set in accordance to the resident's weight. This failure had the potential for Resident 11 to develop pressure injuries or worsening of the existing pressure injuries.Findings: Review of facility's P&P titled Pressure Injury Prevention and Management revised 9/2023 showed evidence-based interventions for prevention will be implemented for all residents who are assessed at risk or who have a pressure injury present. Basic or routine care interventions could include but not limited to redistribute pressure (such as repositioning, protecting, and/or offloading heals, etc.), and provide appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-01-23 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to provide pharmaceutical services to ensure appropriate medication administration for one of 12 sampled residents (Resident 1). * The facility failed to follow the physician's order for the medication administration of a laxative for Resident 1. This failure had the potential to negatively impact the resident.Findings: Review of facility's P&P titled Medication Administration dated 12/2022 showed medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standard of practice, in a manner to prevent contamination or infection. Closed medical record review for Resident 1 was initiated on 12/23/25. Resident 1 was admitted to the facility on [DATE], and discharged on 3/27/24. Review of Resident 1's Order Summary Report showed a physician's order dated 3/11/24, to administer Dulcolax (laxative medication)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-01-23 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to ensure the medical record for one of 12 sampled residents (Resident 1) were complete and accurate. * Resident 1's Neurological Flowsheets and the wound care treatment on 3/24/24, showed blank entries. This failure had the potential for Residents 1's care needs not being met as their medical information was incomplete.Findings: Review of facility's P&P titled Documentation in Medical Record revised 12/2022 showed the licensed staff and interdisciplinary team members shall document all assessments, observations, and services provided in the resident's medical record in accordance with state law and facility policy. Documentation shall be accurate, relevant, and complete, containing sufficient details about the resident's care and/or responses. Closed medical record review for Resident 1 was initiated on 12/23/25. Resident 1 was admitted to the facility on [DATE], and discharged on 3/27/24. a. Review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-08-21 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to notify the resident's representative regarding the resident's change in condition for one of four sampled residents (Resident 1). * The facility failed to notify Resident 1's representative when Resident 1 had poor PO (by mouth, oral) intake (refusing meals/fluids), increased weakness, and confusion, and was sleepy on 8/3/25. This failure had the potential to delay of notification of the resident's changes of condition to the resident's responsible party.Findings: Review of the facility's P&P titled Notification of Changes reviewed/revised 12/19/22, showed the purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, the resident's representative when there is a change requiring a notification. Under the Additional considerations section for competent individuals, showed when a resident is mentally competent,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-08-21 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to ensure the laboratory tests for one of four sampled residents (Resident 1) was performed as ordered. * The facility failed to ensure Resident 1's physician's order for stat CBC, urinalysis, and BMP laboratory tests were completed in a timely manner. This failure posed the risk for Resident 1 not receiving the appropriate treatment, which could significantly impact the resident's well-being. Findings: According to the Fundamentals of Nursing 10th edition, under the Types of Orders section, a stat order is also a single order, but it is carried out immediately. Review or the facility's P&P titled Laboratory Services and Reporting revised 12/19/22, showed the facility must provide or obtain laboratory services when ordered by a physician, physician assistant, nurse practitioner, or clinical nurse specialist in accordance with state law. The policy explanation and compliance guidelines section showed the facility is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-08-08 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of six sampled residents (Residents 2 and 4) were assessed for safe self-administration of medications. * Resident 2 was observed with a full and uncovered 16 ounces tub of zinc oxide (a medicated cream used as a protective barrier for the affected skin areas) inside his restroom. * Resident 4 was observed with Halls cough drops on the bedside table. These failures had the potential for Residents 2 and 4 to administer the medications inaccurately and may negatively impact the health and safety of the residents.Findings: Review of the facility's P&P titled Resident Self-Administration of Medication revised 12/19/22, showed a resident may only self-administer medications after the facility’s interdisciplinary team has determined which medications may be self-administered safely. The results of the interdisciplinary team assessment are recorded on the electronic health record. The care plan must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-11-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the personal belongings were safely kept for one of four sampled residents (Resident 2). This failure resulted in the loss of Resident 2's cell phone, which had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Resident Personal Belongings revised 12/2022 showed it is the policy of the facility to protect the resident's right to possess personal belongings such as clothing and furnishings for their use while in the facility and assure personal belongings and/or possessions are rightfully returned to the resident, or to the resident's representative in the event of the resident's death or discharge from the facility. Following the discharge or death of a resident, all personal clothing and items of a customized personal nature are to be given to the designated resident representative. Inventories of all items are to be reviewed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-10-11 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure two of 28 final sampled residents (Residents 22 and 111) were treated with dignity and respect. This failure posed the risk of the residents' rights not being honored. Findings: 1. On 10/8/24 at 1305 hours, the staff were observed in a hallway outside the residents' rooms, using the word feeders when referring to the residents who needed assistance with eating their meals. On 10/08/24 at 1330 hours, a staff was observed at the door entry of Resident 111's room using the word feeders when referring to Resident 111. On 10/8/24, medical record review for Resident 111 was initiated. Resident 111 was admitted on [DATE]. Review of Resident 111's H&P examination dated 9/17/24, showed Resident 111 had severe cognitive, psychiatric impairment. Resident 111 had episodes of refusing to eat and needed extensive assistance for eating. 2. On 10/09/24 at 1237 hours, an interview with CNA 13 was conducted. When CNA 13 was asked about Resident 22, CNA 13 referred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive person-centered care plan for one of four discharged sampled residents (Resident 828). This failure had the potential to negatively impact the health of the resident. Findings: Review of the facility's P&P titled Comprehensive Care Plans reviewed/revised 12/19/22, showed it is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Closed medical record review for Resident 828 was initiated on 10/8/24. Resident 828 was admitted to the facility on [DATE], and transferred to an acute hospital on 9/4/24. Review of Resident 828's H&P examination dated 9/3/24, showed the resident was unable to make decisions. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-11 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the assistive devices to help with vision was provided for one of 28 final sampled residents (Resident 47). This failure posed the risk of Resident 47 to not maintain his ability to see and perform his daily activities. Findings: Review of the facility's P&P titled Use of Assistive Devices revised 12/19/22, showed the purpose of this policy is to provide a reliable process for the proper and consistent use of assistive devices for those residents requiring equipment to maintain or improve function and/or dignity. The P&P showed the Policy and Explanation and Compliance Guidelines: h. sensory enhancement (glasses). 2. The use of assistive devices will be based on the resident's comprehensive assessment, in accordance with the resident's plan of care. Review of the facility's P&P titled Care of Eyeglasses revised 12/19/22, showed it is the practice of this facility to provide care to resident's eyeglasses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-11 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of two final sampled residents (Resident 68) reviewed for urinary tract infection was monitored for the side effects of Bactrim (medication used to treat infections) medication. This failure had the potential to negatively impact Resident 68's well-being. Findings: Review of the facility's P&P titled Medication Monitoring revised 12/19/22, showed this facility takes collaborative, systematic approach to medication management, including the monitoring of medications for efficacy and adverse consequences. Medical record review for Resident 68 was initiated on 10/8/24. Resident 68 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 68's Order Summary Report for October 2024 showed a physician's order dated 10/7/24, to administer Bactrim DS (double strength) oral tablet 800-160 mg one tablet by mouth every 12 hours for UTI for seven days. Review of Resident 68's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-11 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical records for one of 28 final sampled residents (Resident 69) and one closed record (Resident 731) were complete and accurately documented. * The facility failed to ensure Resident 69's POLST Section D information and signatures were documented. * The facility failed to ensure the AMA form was maintained in the resident's medical records. These failures had the potential for the residents' care needs not being met as their medical information was incomplete and inaccurate Findings: Review of the facility's P&P titled Documentation in Medical Record revised 12/19/24, showed documentation shall be accurate, relevant, and complete, containing sufficient details about the resident's care and/or responses to care. 1. Medical record review for Resident 69 was initiated on 10/9/24. Resident 69 was admitted to the facility on [DATE]. Review of Resident 69's POLST dated 8/724, failed to show the completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-10-11 · tag F0914 — patternProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure one of 28 final sampled residents (Resident 931) had the ceiling suspended curtains to provide privacy. This failure had the potential to negatively affect the resident's dignity, privacy, and self-esteem. Findings: Review of the facility's P&P titled Promoting/Maintaining Resident Dignity revised 12/19/22, showed it is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances a resident's quality of life by recognizing each resident's individuality. Compliance Guidelines showed all staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. Additionally, staff are to maintain resident privacy. On 10/8/24 at 0834 hours, a medication administration observation for Resident 931 was conducted with LVN 3. Resident 931's room was observed with no privacy curtain and the door was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-01 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the physician and RP were notified of the skin changes for one of two sampled residents (Resident 1). This failure posed the risk of Resident 1 to experience a delay in receiving care. Findings: Review of the facility's P&P titled Notification of Changes revised 12/19/22, showed the facility is to promptly consult the resident's physician and notify the resident responsible representative when there's a change requiring notification including need to alter treatment for a resident's change in physical status. On 7/31/24 at 0900 hours, a telephone interview was conducted with Family Member 1. Family Member 1 stated on 7/28/24, they reported bruising on Resident 1's legs and arms to the facility staff. Family Member 1 stated Resident 1 was on a blood thinner medication. Family Member 1 stated she was concerned about the new onset of bruising on Resident 1's arms and legs because Resident 1 verbalized a staff member…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of two sampled residents (Resident 1) was correctly administered her blood pressure medication. This failure posed the risk of Resident 1 not receiving the appropriate treatment as ordered. Findings: Closed medical record review for Resident 1 was initiated on 5/15/24. Resident 1 was readmitted to the facility on [DATE], and discharged on 2/14/24. Review of Resident 1's H&P examination dated 2/5/24, showed Resident 1 had capacity to make decisions. Resident 1's diagnoses included high blood pressure. Review of Resident 1's MAR for January 2024 showed Resident 1 was to be administered Hyzaar (a medication used to treat high blood pressure) 100-12.5 mg tablet and to hold for SBP less than 130 mmHg. Further review of this January 2024 MAR showed Resident 1 was administered Hyzaar as follows: · On 1/1/24, with SBP 120 mmHg; · On 1/4/24, with SBP 118 mmHg; · On 1/22/24 with SBP 124 mmHg; · On 1/23/24 with SBP 124 mmHg; and · On 1/24/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-04-30 · tag F0553 — failed to let residents help plan their care — patternAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 2) was provided the opportunity to participate in the care plan conferences. This failure had the potential for Resident 2 to not be able to choose treatment options and make decisions in care planning. Findings: Review of the facility's P&P titled Care Planning-Resident Participation revised 12/2022 showed the facility will inform the resident, in a language he or she can understand of his or her rights regarding planning and implementing care, including the right to be informed of his and her total health status. The facility will honor requests for care plan meetings and acknowledge requests for revision to the person-centered plan of care. During the initial tour of the facility on 4/25/24 at 0840 hours, Resident 2 stated she had not been invited to attend a care plan conference to discuss her care concerns. Resident 2 stated she had met the members of the IDT one by one.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-03-20 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to accurately document the history of falls on the Fall Risk Assessment form status post an unwitnessed fall for one of five sampled residents (Resident 1). This failure posed the risk for changes in Resident 1's health condition not being identified and accurately assessed. Findings: Medical record review for Resident 1 was initiated on 3/19/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's eINTERACT Change in Condition Evaluation dated 3/11/24 at 2330 hours, showed Resident 1 had an unwitnessed fall on 3/11/24. Review of Resident 1's Fall Risk assessment dated [DATE], showed for the History of Falls, the numerical score of zero was documented indicating the resident had no falls within the last three months. On 3/20/24 at 1213 hours, an interview and concurrent medical record review was conducted with RN 1. RN 1 verified the inaccuracy in the documentation of Resident 1's Fall Risk assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-07 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to offer or provide a nourishing snack to one of three sampled residents (Resident 1). This failure had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Nutritional Management revised 12/19/22, showed the monitoring of the resident's condition and care plan interventions will occur on an ongoing basis. Examples of monitoring include interviewing the resident and/or resident representative to determine if their personal goals and preferences are being met. On 3/5/24 at 1223 hours, a telephone interview was conducted with Family Member A. Family Member A stated she was in the facility on 2/28/24, visiting Resident 1. Family Member A stated Resident 1 was not offered or received snacks in between the lunch and dinner. Family Member A stated Resident 1 told her that she was hungry. Family Member A stated she was at the facility five minutes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to provide a safe and homelike environment for one nonsampled resident (Resident 12). * A hole with visible pipes approximately 4.5 inches wide and 6 inches in height was observed on the dry wall below Resident 12's bathroom sink. In addition, the beige walls of Resident's 12's room (Room A) was patched with a white material in nine different places and not repainted. These failures had the potential to negatively impact the quality of life and increased risk for physical discomfort for Resident 12. Findings: Review of the facility's P&P titled Keeping a Resident's Room in Order dated 2/17/22, showed it is the responsibility of all staff to create a homelike environment and promptly address any cleaning needs in an effort to keep residents' room orderly. On 4/6/22 at 1523 hours, an observation and concurrent interview was conducted with Resident 12 in Room A. Resident 12 stated approximately three weeks prior, the repairs were completed in Room A's bathroom sink, in which it was necessary to cut a hole in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-04-08 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the menu was followed for one nonsampled resident (Resident 69). * Resident 69 was served with plain spaghetti noodles when the lunch menu showed Italian meat sauce with spaghetti noodles. This failure had the potential for Resident 69's nutritional needs not being met which could further compromise their medical status. Findings: Review of the facility's P&P titled Menus, Substitutions, and Alternatives dated 12/16/21, showed the menus are planned in advance and are followed as written in order to meet the nutritional needs of the residents in accordance with established national guide and be followed. Review of the facility's P&P titled Menus, Substitutions, and Alternatives, dated 12/16/22, showed each resident's preferences are followed to the extent nutritionally equivalent as available on the menu. Review of the facility's menu cycle day 17 lunch dated 4/4/22, showed Italian meat sauce, parsley spaghetti, Italian vegetables, garlic toast, and cake were on the menu. On 4/4/22 at 1230 hours,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-04-08 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure food preferences were followed for one of 20 final sampled residents (Residents 46). * The facility failed to ensure Resident 46's food preference was followed. This failure had the potential to result in meal dissatisfaction which could lead to decreased meal intake which could lead to a compromised nutritional and medical status. Findings: Review of Facility's P&P, titled Food Preferences dated 12/16/21, showed the facility must provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. Review of Resident 46's medical record was initiated on 4/4/22. Resident 46 was admitted to the facility on [DATE]. Review of Resident 46's meal ticket dated 4/4 and 4/7/22, showed a preference for 2 servings of oatmeal and poached eggs. Review of the care plan addressing Resident 46's nutritional problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-04-08 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to transport, store, and dispose of trash in a safe and sanitary manner. * The recycle dumpster was overfilled with cardboard and used pizza boxes which prevented the lid from closing. This failure had the potential to attract vermin (rats, mice and insects) and promote the spread of germs in the facility, potentially resulting in the spread of disease and foodborne illnesses. Findings: Review of the facility's P&P titled Disposal of Garbage and Refuse dated 12/17/21, showed all waste is properly contained in the dumpsters or compactors and are covered appropriately. The garbage storage area is maintained in a sanitary condition to prevent the harborage and feeding of pests. According to the FDA Food Code 2017, Section 5-501.15 Outside Receptacle, (A) Receptacles and waste handling units for refuse shall be designed and constructed to have tight-fitting lids, doors or covers. On 4/6/22 at 1400 hours, a concurrent observation and interview was conducted with Dietary Manager 2 and the Dietary Aide during the trash can disposal.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-04-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure complete and accurate medical records for three of 20 final sampled residents (Residents 3, 32 and 75). * The facility failed to show documentation of Resident 3's indwelling catheter care. *The facility failed to show documentation of Resident 32's Restorative Nurse Aide (RNA) services. * Resident 23's advance directive was not in the current medical record. These failures resulted in inaccurate documentation of care provided and resident status and preferences. Findings: Review of the facility's P&P titled Health Information Management revised 2/4/19 showed the facility ensures that all medical records are complete, readily accessible, and systematically organized .a complete health information management record is maintained for each resident/patient . 1. Medical record review for Resident 3 was initiated on 4/5/22. Resident 3 was readmitted to the facility on [DATE]. Review of Resident 3's Order Summary Report dated 4/7/22, showed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to DAVID JOHNSON — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.7 | -1.7 vs chain |
| Staffing | 2 of 5 | 3.3 | -1.3 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 47 homes this chain runs (chain average 3.2★, per CMS)
Showing 40 of 47; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JOHNSON, FRANK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY | 50% | since 03/22/2021 |
| JOHNSON, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2022 |
| DEHGHANMANESH, ADRIAN | Individual | CORPORATE OFFICER | — | since 08/16/2022 |
| FARRALES, MARY | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2023 |
| KOCHEK, JOSHUA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2022 |
| OXFORD, MICHEAL | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/03/2022 |
| LAKE FOREST POST ACUTE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/19/2023 |
| CLINE, TALMADGE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2025 |
| LAKE FOREST PROPERTY HOLDINGS, LLC | Organization | ADP OF THE SNF | — | since 08/16/2022 |
| SUN MERIDIAN MANAGEMENT SERVICES LLC | Organization | ADP OF THE SNF | — | since 03/22/2021 |
| VBN NEW YORK LLC | Organization | ADP OF THE SNF | — | since 08/16/2022 |
| ESKANDARI, HAMID | Individual | ADP OF THE SNF | — | since 07/01/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555308. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.